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Job DescriptionCall Center Advocate Part Time Our Mission: Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm. Our Core Values: *Survivor- Centered *Social Justice *Well-Being *Collaboration *Integrity Summary of Cornerstone: Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at Diversity and Inclusion: We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply. Pay Range: $19.00-$21.65 Unionized Position: yes Job Summary: The Cornerstone Day One Call Center (CC) Hotline Advocate position is responsible to provide trauma informed, survivor-centered, and culturally responsive services for victims/survivors (v/s) of domestic violence, sexual violence, human trafficking/sexual exploitation, and/or general crime. The Advocate responds to v/s and those supporting them via phone, text, email, or chat messaging through the 24/7 Day One Crisis Line, General Crime Victim Support Line and Minneapolis Hotline. Limited in-person support, advocacy, information, and referral is provided. This is an essential position within the Day One Network and utilizes the innovative practices of relationships, process, and technology to provide immediate and low-barrier access for v/s. Hours: Every Weekend 11 pm-7 am, possibly e/o weekend 11 pm-7 am This full-time/part-time position is assigned regular scheduled shifts at the Minneapolis or Bloomington locations. Shifts may include flexible scheduling including evenings, weekends, overnights, and holidays as assigned by the supervisor. This position may be also required to provide additional coverage during a local disaster or major public awareness events. Experience/Qualifications: Bachelor’s degree in psychology, social work, or human service-related field or comparable combination of career and life experiences. One or more years of experience providing direct crisis response services in a trauma-informed setting. • Understanding of trauma-informed, survivor-centered, and culturally responsive care practices. Essential Functions: • Maintains professional and confidential trauma informed, survivor-centered and culturally responsive support, advocacy, information, and safety planning for v/s through phone, chat, text, and email., • Assesses with contacts/participants what they are currently seeking for services providing support, advocacy, and referrals through the Day One system, 211, community and system agencies, and other resources., • Sustains a high-level working relationship with referral partners inclusive of the Day One Network agencies, law enforcement, medical personnel, and others. Works collaboratively across all internal programs at Cornerstone., • Works as a team with other Call Center Advocates, all CAS program staff, and supervisors/managers to ensure all seamless referrals and information is up-to-date and accurate., • Stays apprised of Cornerstone and program activities, policies and protocol changes, updates, and general information by reviewing CC emails, TEAMS staff pages, and CAS Connect., • Participates in the training and mentoring of new staff, volunteers and/or students as assigned., • Assures data entry is completed accurately in Apricot database and other tracking methods., • Properly documents all critical incidents: child protection reports, emergency response calls, and participant injury/cons. Completes other documentation as assigned by supervisor., • Assists walk-in participates with support, information, and referral as the need arises. Additional advocacy as trained and assigned inclusive of the Pet Safety Program (MNAFAS)., • Provides back-up assistance for Emergency Services when cross-trained and assigned., • Works as a team to maintain a safe, welcoming, inclusive, assessable, and clean environment for participants, staff, and visitors., • Any other duties as assigned by supervisor that support overall program services and services to survivors/victims. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to use manual dexterity for use of objects, tools, or controls as well as visual acuity. The employee is required to stand, walk; sit; climb or balance; and stoop, kneel, or crouch. The employee must lift and/or move up to 30 pounds. The employee should always request assistance if any object needs to be lifted and the employee feels that their capabilities are such that the specific item to be lifted is beyond the employee’s abilities. Visit our career page at: Cornerstone Offers: Powered by JazzHR xhA7zI1N2j

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary Position Overview: We are seeking a motivated and skilled Bilingual Customer Service Representative to join our remote team. The ideal candidate will have previous experience working with State Farm, possess excellent communication skills in both English and Spanish, and be passionate about delivering outstanding customer service. Key Responsibilities: • Provide exceptional customer service to clients via phone, email, and chat in both English and Spanish., • Address customer inquiries, resolve issues, and provide information regarding State Farm products and services., • Maintain accurate records of customer interactions and transactions., • Assist with administrative duties like setting & confirming customer appointments, confirming customer information, gathering documents, etc..., • Collaborate with team members to ensure a seamless customer experience., • Stay updated on State Farm policies, procedures, and product offerings.Qualifications:, • Bilingual in Spanish and English (written and verbal) required, • Previous experience working with State Farm is REQUIRED., • Strong customer service skills and a commitment to helping others., • Excellent communication and problem-solving abilities., • Proficiency with computer systems and customer service software., • Ability to work independently in a remote environment.What We Offer:, • Competitive salary and benefits package., • Flexible remote work environment., • Opportunities for professional development and growth., • A supportive and inclusive team culture. This is a remote position.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Employee discounts, • Health insurance About Us Metro Moulded Parts has been around for over 100 years helping keep classic cars on the road. We make the rubber parts that keep your ride tight and dry: door seals, gaskets, trunk moldings, weatherstripping and more. If you love classic cars and want to help enthusiasts, shops, and collectors find the parts they need, this is the place for you. What Youll Be Doing • Helping fellow car enthusiasts: Assist customers (both retail and wholesale) in picking the right parts for their classic cars., • Problem solving: Walk customers through technical fitment questions and help troubleshoot installation issues., • Customer service with personality: Handle phone, email, and live chat support while making sure customers get fast, friendly, accurate help., • Social media fun: Post, reply, and engage with car lovers online using basic tools like Facebook and Instagram., • Improving online listings: Help keep product descriptions, photos, and listings accurate and easy to shop on our website., • Building relationships: Work with wholesale accounts, shops, and distributors to grow long-term partnerships., • Personable, prompt, and professional, • Comfortable with basic social media tools, • Confident handling customer chats, emails, and phone calls, • Knowledgeable about classic cars and how they work (or eager to learn fast), • Passionate about cars and excited to share that with customers Why Youll Love Working at Metro • Car culture every day: Talk cars, learn about cars, and help people keep their classics alive, • Tight-knit team: Were not a giant corporation, youll be part of a small supportive crew, • Variety in your work: From customer service to social media to technical problem solving, every day feels different

Job DescriptionOur Mission: Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm. Our Core Values: *Survivor- Centered *Social Justice *Well-Being *Collaboration *Integrity Summary of Cornerstone: Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at Diversity and Inclusion: We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply. Pay Range: $19.00-$21.65 Unionized Position: Yes Hours: Monday-Friday 7 am-3 pm Job Summary: The Cornerstone Day One Call Center (CC) Hotline Advocate position is responsible to provide trauma informed, survivor-centered, and culturally responsive services for victims/survivors (v/s) of domestic violence, sexual violence, human trafficking/sexual exploitation, and/or general crime. The Advocate responds tov/s and those supporting them via phone, text, email, or chat messaging through the 24/7 Day One Crisis Line, General Crime Victim Support Line and Minneapolis Hotline. Limited in person support, advocacy, information, and referral is provided. This is an essential position within the Day One Network and utilizes the innovative practices of relationships, process, and technology to provide immediate and low-barrier access for v/s. The schedule for this position is M-F 7am-3pm. Experience/Qualifications: Bachelor’s degree in psychology, social work, or human service-related field or comparable combination of career and life experiences. One or more years of experience providing direct crisis response services in a trauma-informed setting. • Understanding of trauma-informed, survivor-centered, and culturally responsive care practices., • Broad knowledge of resources, human services, and other systems which interface with victims of a crime with an emphasis on serving diverse, marginalized and/or underrepresented populations., • General understanding of crime victim’s rights, civil remedies, and the criminal justice systems with the understanding additional training will be provided., • Ability in assessing, deescalating, and communicating in a calm, trauma-informed way with participants in crisis., • Good written and interpersonal skills with the ability to work with v/s, concerned persons, and community partners., • Preferred 40-hour sexual assault certification or the ability to complete training within 6 months of hire., • Knowledge of Microsoft Office, virtual contact applications, and other related forms of technology., • Ability to travel between Minneapolis and Bloomington office locations as necessary for meetings, shifts, etc. Duties and Essential Functions: • Maintains professional and confidential trauma informed, survivor-centered and culturally responsive support, advocacy, information, and safety planning for v/s through phone, chat, text, and email., • Assesses with contacts/participants what they are currently seeking for services providing support, advocacy, and referrals through the Day One system, 211, community and system agencies, and other resources., • Sustains a high-level working relationship with referral partners inclusive of the Day One Network agencies, law enforcement, medical personnel, and others. Works collaboratively across all internal programs at Cornerstone., • Works as a team with other Call Center Advocates, all CAS program staff, and supervisors/managers to ensure all seamless referrals and information is up-to-date and accurate., • Stays apprised of Cornerstone and program activities, policies and protocol changes, updates, and general information by reviewing CC emails, TEAMS staff pages, and CAS Connect., • Participates in the training and mentoring of new staff, volunteers and/or students as assigned., • Assures data entry is completed accurately in Apricot database and other tracking methods., • Properly documents all critical incidents: child protection reports, emergency response calls, and participant injury/cons. Completes other documentation as assigned by supervisor., • Assists walk-in participates with support, information, and referral as the need arises. Additional advocacy as trained and assigned inclusive of the Pet Safety Program (MNAFAS)., • Provides back-up assistance for Emergency Services when cross-trained and assigned., • Works as a team to maintain a safe, welcoming, inclusive, assessable, and clean environment for participants, staff, and visitors., • Any other duties as assigned by supervisor that support overall program services and services to survivors/victims. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to use manual dexterity for use of objects, tools, or controls as well as visual acuity. The employee is required to stand, walk; sit; climb or balance; and stoop, kneel, or crouch. The employee must lift and/or move up to 30 pounds. The employee should always request assistance if any object needs to be lifted and the employee feels that their capabilities are such that the specific item to be lifted is beyond the employee’s abilities. Visit our career page at: Our Benefits Package Includes: • Health Care: Comprehensive coverage options., • Paid Time Off: 168 hours annually, plus 13 paid holidays including your birthday in your first year. (Based on FT/40 hours per week.), • Retirement Savings: Up to a 4% employer match after 90 days of service., • Vision Coverage: Free for employees., • Virtual Mental Health Services: Free for employees and their immediate families., • Virtual Medical Care: Free for employees and their immediate families when enrolled in any of our medical plans., • Life Insurance: Basic coverage provided at no cost to employees., • Long-Term Disability: Free coverage for employees. Powered by JazzHR YPORi0OCAP

Job DescriptionDescription Job Title: Customer Service Agent Location: Minneapolis, MN Job Type: Full-Time We are seeking a highly motivated and dedicated Customer Service Agent to join our growing team. In this role, you will be the first point of contact for our customers, providing them with a high level of service and support that reflects our company’s commitment to excellence. Your main objective will be to assist customers with their inquiries, resolve issues promptly, and ensure their overall satisfaction. Key Responsibilities • Respond to customer inquiries via phone, email, and chat in a timely manner., • Troubleshoot customer issues and provide effective solutions., • Maintain accurate records of customer interactions and transactions., • Provide product and service information to customers., • Handle difficult customer interactions with professionalism and empathy., • High school diploma or equivalent; further education is a plus., • Proven experience in customer service or a similar role., • Excellent verbal and written communication skills., • Strong problem-solving abilities., • Ability to work in a fast-paced environment and handle multiple tasks., • Opportunities for professional growth and career development., • Collaborative and innovative work environment., • Paid time off and comprehensive benefits package.

About the Role At CURiO Brands, we create beautifully designed products and experiences that bring joy, comfort, and connection to everyday life. The eCommerce Customer Experience Specialist supports the Customer Experience (CX) team in overseeing the full customer journey for Thymes, Capri Blue, and Otherland. This role is for a Gorgias and Shopify power-user who can optimize our CX tech stack while delivering exceptional, hands-on customer service that reflects our brands’ warmth, artistry, and attention to detail. You will be an essential part of shaping a premium journey that builds lasting relationships and drives customer loyalty. What You’ll Do System Optimization & Operational Excellence • Gorgias Mastery: Manage daily ticket operations and take full ownership of optimizing inbox structure, tagging, rules, and macros to maximize efficiency., • AI & Automation Implementation: Lead the testing and implementation of Gorgias automation flows and AI-assisted replies to reduce manual tasks while strictly preserving a human, brand-appropriate touch., • Shopify & Workflow Integration: Partner with Fulfillment and Operations to streamline workflows for shipping, gifting, returns, and replacements using the Shopify ecosystem., • Data & Analytics: Utilize Gorgias and Business Intelligence (BI) tools to track KPIs like CSAT, NPS, and resolution time, translating these insights into recommendations for site UX and packaging improvements. Deliver Premium, Personalized Service & Support • Concierge-Style Support: Provide high-end service through email, chat, and phone, including personalized gifting guidance and fragrance recommendations., • End-to-End Resolution: Accurately and efficiently resolve customer inquiries, managing every case from initial contact through final resolution., • Brand Storytelling: Maintain a consistent tone across all communications, ensuring every interaction aligns with the unique brand voice of Thymes, Capri Blue, and Otherland., • Service Standards: Help implement service playbooks, quality assurance (QA) standards, and escalation protocols to maintain excellence., • Customer Delight: Assist in executing "surprise-and-delight" moments, loyalty gestures, and personalized post-purchase touchpoints. As a Curio Team Member • You exemplify CURiO Cornerstones and strive for personal leadership in your role., • You collaborate across teams and maintain a positive, respectful, and cooperative workplace environment., • You take ownership of your professional development by seeking learning opportunities and staying current in your field., • You manage your time effectively and work with others to contribute to team and company goals., • You maintain and protect company proprietary information., • You follow all safety guidelines, report concerns promptly, and maintain a clean, safe, and organized workspace., • You understand that success in your role could include occasional extended work hours as necessary to meet seasonal deadlines and that periodically, you may be asked to perform other duties not included in your role description. What You'll Bring • Deep Technical Experience: 3+ years of hands-on experience in eCommerce support, with demonstrated expertise in Gorgias and Shopify., • Automation Proficiency: Proven ability to build and optimize helpdesk automation, tagging architecture, and AI-driven responses., • Communication & Empathy: Strong verbal and written communication skills with a highly empathetic and organized approach to problem-solving., • Analytical Mindset: A clear understanding of customer experience KPIs and how to use data to uncover root causes of issues. Additional Information • Travel Requirement: up to 5%, • Work Environment: General office or home office environment, • Physical Requirements: Occasionally required to lift and/or move items weighing 10 – 15 pounds., • When in a facility, occasional exposure to dusty and fragrant conditions Health & Welfare Benefits Eligibility begins on the first day of the month following 30 days of employment unless noted otherwise: • Medical, Dental, Disability Insurance (cost shared), • Life/ AD&D Insurance (employer paid), • Additional voluntary benefit offerings (employee paid): Vision, Accident, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Voluntary Term Life Insurance, AD&D, • 401(k) – After 6 months of employment on next quarterly entry date Equal Opportunity Employer • Curio is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive environment for all employees.

If you’re looking for a practice where your skills are valued, your schedule is balanced, and collaboration is key… look no further! Atlas has teamed up with a fabulous established small animal hospital in the vibrant Minneapolis South metro area that are on the hunt for an Associate Veterinarian to join them! This isn't just a job, it’s a chance to become part of a community that’s passionate about making a difference for pets and their people. The clinic takes pride in being AAHA-accredited and Fear Free certified. The vibe here is welcoming, and collaborative, right now they’re a tight-knit group of three veterinarians, backed by fantastic veterinary assistants and technicians. They believe in working hard, supporting each other, and celebrating wins—both big and small. Here’s what sets them apart: They’re all about flexibility and balance. A full-time schedule here means just three days a week, yes, really! Plus, you’d work rotating Saturdays (no Sundays!) to give you that extra bit of weekend freedom. They know you’ve got a life outside of work and want to help you enjoy it. The clinic is filled with top-notch equipment because they believe that great tools make great medicine. They’ve got digital radiography; ultrasound; and a fully equipped surgical and dental suite for both routine and complex cases. Their in-house lab keeps diagnostics fast and efficient, and their on-site pharmacy means that clients can get what they need without the extra hassle. But it’s not just about the medicine, it’s about making clients and pets feel right at home. They’re proud of their community ties and reputation for quality, compassionate care. Whether it’s a routine wellness check or a more challenging case, they are there for our patients every step of the way. We’re looking for a DVM with a passion for making a difference and a flair for working in a fast-paced, fun environment. Whether you’re a pro at anesthesia, surgery, and dentistry or looking to grow your skills with the support of an amazing team, we’d love to chat! Key Highlights: • AAHA-accredited & Fear Free Certified, be part of a clinic that prioritizes high-quality, compassionate care, • Work a 3-day week – 30 hours is full-time!, • Access state-of-the-art facilities, • Work alongside a supportive team of 3 talented veterinarians and skilled support staff, • Amazing and comprehensive range of benefits, • Continuing education support About You: • Doctor of Veterinary Medicine (DVM) degree, • Hold a Minnesota State License or have the ability to obtain one, • Thrive in a collaborative environment with a focus on support and teamwork, • Eager to build lasting relationships with clients and pets, ensuring they feel cared for, • Excited to grow professionally, • Seeking a role that offers work-life balance, • Open to both seasoned DVM’s and those looking to expand their skills Benefits: • Competitive compensation, • Medical, dental and vision insurances, • Disability and life insurance, • Health savings account, • 401K with employer match, • Personal pet wellness plan, • Continuing education allowance, • Maternity/paternity leave, • PTO & paid holidays, • Employee Assistance Program, • Professional Liability insurance, • Professional license reimbursement, • & SO much more! Next Steps: If you are interested, hit "Apply" or for a confidential chat to find out more, simply email or call the office at (332) 867 1807

Job Description Do you have a passion for travel and delivering great customer experiences? Were looking for motivated individuals to join our team as a Remote Vacation Planning Specialist. In this role, you'll help clients plan and book their holidays, provide professional support, and enjoy the freedom of working from home with flexible hours. This opportunity is ideal for someone who loves travel, enjoys working with people, and wants to build a rewarding remote career with strong earning potential. Full training and ongoing support are provided no prior travel industry experience required. Key Responsibilities • Support clients with booking flights, hotels, cruises, and tailored holiday packages. Communicate professionally via email, phone, and online chat. • Research destinations, offers, and travel options to suit each clients needs and budget. Prepare personalised travel itineraries and simple proposals or quotes. • Resolve booking questions and provide solutions quickly and efficiently. Maintain accurate client details and booking records. • Attend optional virtual training sessions and stay up to date on travel trends and supplier promotions. What Were Looking For * Excellent communication and interpersonal skills. * Friendly, professional manner with strong attention to detail. * Self-motivated, organised, and able to work independently. * Confident using computers, email, and online tools. * Previous experience in travel, hospitality, sales, or customer service is beneficial but not essential. Technical Requirements * Laptop or desktop computer. * Reliable broadband internet connection. * Smartphone for communication and updates. * Quiet workspace suitable for client conversations. Benefits * Fully remote work from home anywhere. * Flexible schedule to fit around your lifestyle. * Access to exclusive travel perks and discounts. * Full training and continuous support provided. * Friendly, collaborative team culture.

Job Description Jewelry Sales Consultant - Edina, MN Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Sales Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day- in- the- life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Edina, MN showroom location. The targeted budget for this position is $22/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . 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Job DescriptionLocation: Metro Moulded Parts, Inc., Coon Rapids, MN (On-site only) Schedule: Monday–Friday, 8:00 a.m. to 4:30 p.m. (40 hrs/week) Pay Range: $17–$30 per hour (based on experience) + Commission Job Type: Full-time About Us Metro Moulded Parts has been around for over 100 years helping keep classic cars on the road. We make the rubber parts that keep your ride tight and dry: door seals, gaskets, trunk moldings, weatherstripping and more. If you love classic cars and want to help enthusiasts, shops, and collectors find the parts they need, this is the place for you. What You’ll Be Doing • Helping fellow car enthusiasts: Assist customers (both retail and wholesale) in picking the right parts for their classic cars., • Problem solving: Walk customers through technical fitment questions and help troubleshoot installation issues., • Customer service with personality: Handle phone, email, and live chat support while making sure customers get fast, friendly, accurate help., • Social media fun: Post, reply, and engage with car lovers online using basic tools like Facebook and Instagram., • Improving online listings: Help keep product descriptions, photos, and listings accurate and easy to shop on our website., • Building relationships: Work with wholesale accounts, shops, and distributors to grow long-term partnerships., • Personable, prompt, and professional, • Comfortable with basic social media tools, • Confident handling customer chats, emails, and phone calls, • Knowledgeable about classic cars and how they work (or eager to learn fast), • Passionate about cars and excited to share that with customers Why You’ll Love Working at Metro • Car culture every day: Talk cars, learn about cars, and help people keep their classics alive, • Tight-knit team: We’re not a giant corporation, you’ll be part of a small supportive crew, • Variety in your work: From customer service to social media to technical problem solving, every day feels different

USPS is accepting applications for Rural Carrier Associates nationwide. This role involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success, regardless of your experience level. • Openings : Nationwide, • Starting Pay Rate : $23.47 - $38.62 per hour, • Average Annual Salary : Up to $72,400 with full benefits, • Paid Leave : Includes sick days and holidays, • Health Insurance : Comprehensive plans available, • Retirement Savings : Long-term financial planning options, • Career Advancement : Opportunities to grow within USPS, • Mail Delivery : Deliver and collect mail on assigned routes, • Customer Service : Assist customers with postal needs and inquiries Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee of , you will gain access to tools, resources, and unlimited practice assessments. • An exclusive, step-by-step guide to the USPS hiring process, • Simulated practice exams with detailed answer explanations, • A webinar covering interview tips to help you succeed, • A job finder tool to locate USPS roles within MN or within a 25-mile radius

USPS is accepting applications for City Carrier Assistants nationwide. This role ensures smooth postal operations by delivering mail efficiently. No prior experience is required, as USPS offers comprehensive paid training to set you up for success. • Openings : Multiple positions nationwide, • Starting Pay : $23.47 - $38.62 per hour, • Annual Compensation : Up to $72,400 with a full benefits package, • Paid Time Off : Vacation and sick leave, • Health Coverage : Medical, dental, and vision insurance options, • Retirement Savings : Access to USPS retirement plans, • Life Insurance : Available coverage options, • Delivering Mail : Deliver mail and packages to homes and businesses on assigned routes, • Customer Assistance : Help customers with postal inquiries and service requests, • Sorting Mail : Organize and prepare mail by size, shape, and route for accurate delivery Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee of , you will receive resources, tools, and unlimited practice assessments. • An exclusive, step-by-step guide to the USPS hiring process, • Simulated practice exams with detailed answer explanations, • A webinar with expert interview tips, • A job finder tool to locate USPS openings within MN or a 25-mile radius

USPS is accepting applications for Assistant Rural Carriers nationwide. In this role, you deliver and collect packages along designated suburban and rural routes, often using your personal vehicle. The position primarily involves working on weekends and holidays, with the potential for up to seven days of parcel delivery service. It is an excellent opportunity for those who enjoy working outdoors and providing reliable delivery service. • Vacancies : Nationwide, • Starting Pay Rate : $23.47 – $38.62 per hour, • Average Annual Compensation : Up to $72,400 (includes full federal benefits), • Paid Time Off : Vacation days, sick leave, and federal holidays, • Comprehensive Health Coverage : Medical, dental, and vision plans, • Retirement Plan : Secure your future with USPS’s pension and retirement options, • Life Insurance Options : Multiple plans to provide peace of mind for you and your family, • Customer Assistance : Address mail-related questions and service issues from customers, • Mail Handling : Sort, label, and distribute incoming and outgoing mail accurately and efficiently, • Clerical Work : Perform administrative support tasks to aid daily USPS operations Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee of , you will gain access to tools, resources, and unlimited practice assessments. • An exclusive, step-by-step guide to the USPS hiring process, • Simulated practice exams with detailed answer explanations, • A webinar covering interview tips to help you succeed, • A job finder tool to locate USPS roles within MN or within a 25-mile radius

USPS is actively accepting applications for Mail Handler Assistants nationwide. This position is open to candidates of all experience levels, with comprehensive training provided to help you succeed. Join a dynamic work environment where you will interact with a diverse team and contribute to efficient mail handling and distribution. • Vacancies : Nationwide, • Starting Pay Rate : $23.47 - $38.62 per hour, • Average Annual Compensation : Up to $72,400, including full benefits, • Paid Time Off : Vacation days, sick leave, and holidays, • Comprehensive Health Coverage : Medical, dental, and vision plans, • Retirement Plan : Secure your future with USPS’s pension plan, • Life Insurance Options : Flexible protection for you and your family, • Customer Assistance : Help address mail-related inquiries and issues, • Mail Handling : Sort, label, and distribute mail accurately and promptly, • Clerical Work : Support USPS operations with administrative tasks Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee of , you will gain access to tools, resources, and unlimited practice assessments. • An exclusive, step-by-step guide to the USPS hiring process, • Simulated practice exams with detailed answer explanations, • A webinar covering interview tips to help you succeed, • A job finder tool to locate USPS roles within MN or within a 25-mile radius of your location

USPS is accepting applications for PSE Mail Processing Clerks nationwide. This role is vital to ensuring the timely and accurate processing of mail. USPS provides comprehensive training to help you succeed, even if you have no prior experience. • Openings : Nationwide, • Starting Pay : $23.47 - $38.62 per hour, • Annual Compensation : Up to $72,400 with full benefits, • Paid Time Off : Includes vacation and sick days, • Health Coverage : Comprehensive health insurance, • Retirement Savings : Access to USPS retirement plans, • Career Growth : Advancement opportunities based on performance, • Sorting and Processing Mail : Ensure mail is processed and routed accurately, • Customer Assistance : Provide support for mailing inquiries and services, • Clerical Duties : Maintain accurate records and process mail forms Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee of , you will gain access to tools, resources, and unlimited practice assessments. • An exclusive, step-by-step guide to the USPS hiring process, • Simulated practice exams with detailed answer explanations, • A webinar covering interview tips to help you succeed, • A job finder tool to locate USPS roles within MN or within a 25-mile radius

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Reliable, respectful, and customer-service oriented. Customer Service Representative (Remote Position).

A company is looking for an Advisor-Business Billing & Sales Support. Key Responsibilities Manage customer billing concerns via phone, email, and chat, ensuring compliance with security guidelines Submit and process orders for business customers, including disconnects and tax exemption paperwork Serve as the main point of contact for e-Rate & Rural Health Care Funding customer inquiries Required Qualifications Associates degree (or higher) or 2+ years of professional work experience, military service, or honorable discharge 2+ years of customer service or billing experience Ability to adapt to a fast-paced environment with effective time management skills Working knowledge of Microsoft products and billing systems Advanced sales and/or customer service skills preferred

Job Description World CopperSmith, Inc is hiring an E-Commerce Sales Representative to support premium online sales through phone, email, chat, and CRM systems. This is a consultative, inside-sales role focused on closing high-value, custom purchases for homeowners, interior designers, builders, and contractors. This role is designed for experienced sales professionals who are highly proficient with technology, comfortable in structured systems, and skilled at selling complex products in a digital-first environment. What You’ll Do • Respond to inbound e-commerce leads via phone, email, chat, and CRM, • Manage sales opportunities, follow-ups, and pipelines within CRM and internal systems, • Consult with customers to understand needs and recommend products and configurations, • Guide customers through pricing, customization, and checkout or quoting processes, • Ensure order accuracy prior to production, • Build repeat business through strong service and communication, • Meet or exceed sales, conversion, and revenue targets Required Qualifications • Minimum 5 years of experience in phone-based and/or online sales (required), • Strong proficiency with CRM systems, computers, and technology (required), • Experience selling through e-commerce, inbound leads, or inside sales environments, • Consultative sales approach with strong closing skills, • Excellent written and verbal communication, • High attention to detail and follow-through, • Ability to work independently in a structured, performance-driven environment Why World CopperSmith • Premium, high-AOV products with strong inbound demand, • No retail floor and no cold calling, • Monday–Friday schedule, • Base salary + commission with meaningful upside, • Systems-driven sales environment with clear processes, • Growth opportunities as the company continues to scale Apply today if you’re an experienced, tech-savvy sales professional looking to sell premium products in a modern e-commerce sales environment. Company DescriptionFounded in 2009, World CopperSmith Inc, is a e-commerce metalwork platform that serves interior designers, contractors, architects, and homeowners. Primary product groups are range hoods, sinks, tables, bathtubs, and fire pits. #WorldCopperSmithFounded in 2009, World CopperSmith Inc, is a e-commerce metalwork platform that serves interior designers, contractors, architects, and homeowners. Primary product groups are range hoods, sinks, tables, bathtubs, and fire pits. \r\n\r\n#WorldCopperSmith

Key Responsibilities * Providing high quality support and a great customer experience by creating and nurturing relationships with customers and channel partners * Managing multiple priorities simultaneously including phone calls, order entry, online chat, email, and responding to sales team member

What You'll Do * Serve as the first point of contact for customer and field service inquiries * Support customers via phone, email, chat/text, and digital platforms * Learn the product and troubleshoot technical issues * Provide clear, accurate information about products and services * Document int

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Fast, friendly and customer focused. As a Uline Customer Support Specialist, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Various on-site full-time shifts available. Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career. * Connect: Build strong relationships in our collaborative in-person setting with regular team events. Position Responsibilities * Process customer orders, make product recommendations and handle account inquiries using world-class technology. * Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. * Build business relationships with customers over phone, email and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers navigate Uline's website and online ordering. Minimum Requirements * High school diploma or equivalent. Bachelor's degree preferred. * Excellent problem-solving, listening and communication skills. * Prior customer service experience is a plus, but if you are eager to learn, we will train you! Benefits * Complete health insurance coverage and 401(k) with 6% employer match that starts day one! * Multiple bonus programs. * Paid holidays and generous paid time off. * Tuition Assistance Program that covers professional continuing education. Employee Perks * Best-in-class, clean, modern facilities. * First-class fitness center and beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-BD1 #LI-MN001 (#IN-MNCS) #ZR-MNCS Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

About the Job Description: Do you thrive on providing first-class customer service? Are you motivated in a sales environment? How about helping people do their work better so they feel great about their job? Well then come join our amazing team of great people at Two Bettys Green Cleaning Co! Apply here: The Mission : Two Bettys is a social enterprise that has a triple bottom line: People, Planet, and Profit. At Two Bettys, we believe there are no unskilled workers. We disrupt business as usual by providing domestic workers and janitors a safe and equitable environment to thrive in, while not polluting or exposing workers and clients to harmful chemicals. Our managers and support team are a committed group of servant leaders (we are captains, not bosses) who work together to bring this mission to life! Join us! Core Values: Two Bettys seven core values for the cleaning industry are: * Eco & Friendly. * Equity Is What We Want. * Clients that Shout Out How Great We Are. * Serve Our Cleaners. * Honest, Authentic, & Accountable. * Everyone is an Entrepreneur. * And Fun! The Responsibility : * The Client Success Agent role is the first point of contact for daily communication with Two Bettys clients and cleaners. Reports directly to the Field Operations Director. * Responsibilities include answering all inbound calls from clients, potential clients and cleaners with the goal of one-call resolution. Working with clients in the field, reviewing current bid assessments, and selling additional services. * Partners with Service Managers to build strong, supportive relationships with cleaners on their team and to ensure sufficient staff productivity and high employee engagement. * Responsible for supporting other teams when their counterparts are out of the office. The Key Duties & Responsibilities: Tasks and responsibilities associated with this position include (but are not limited to) the following: Client Support: * Provide excellent customer service to clients and leads on inbound and outbound calls. * Provide excellent customer service to clients at their homes or businesses. * Review bid assessments with clients for upsell opportunities. * Maintain customer records by updating account information and documenting interactions. * Schedule one-time cleaning appointments according to client needs. * Answer and resolve Tier 1 questions such as billing, scheduling, and technical support for the client portal. * Escalate Tier 2 questions to Service Managers for resolution. * Assign incoming booked first and specialty cleans * Confirm entry details * Set up Home Information per Two Bettys Standard * Create accurate virtual estimates for clients and potential clients. * Enter leads accurately in the system. Cleaner Support: * Be the first point of contact for Cleaner support. * Provide effective support and respond to cleaner questions via the support phone. * Perform administrative tasks related to assigned cleaners, such as, schedule adjustments, time and attendance approval, addressing coverage needs, and time off requests. * Schedule one-time cleaning appointments due to Cleaner need. * Update account notes provided by Cleaners. General Support: * Respond to customer inquiries via phone, email, or chat in a timely and professional manner. * Resolve service issues by clarifying complaints, determining the cause, and offering appropriate solutions. * Escalate complex or unresolved issues to the appropriate departments or supervisors. * Follow up with customers to ensure resolution and satisfaction. * Provide feedback to the team on recurring issues and customer trends. * Meet or exceed performance metrics and service standards. * Stay informed about company products, services, policies, and procedures. * Participate and lead projects, and other duties as assigned as a result of company need. * Participate in all company events, including company meetings and parties. * Other duties as assigned. The Hours: To start, 25 hours per week, spread over a 5-day work week, expanding and contracting per business demands. Potential to move to full-time, based on results. The daily schedule is primarily an afternoon shift, such as noon-5 or 1pm-6pm. The Work Environment: * Multiple work environments including the Two Bettys office, off-site, and field locations. The Benefits: * Paid Time Off (accrual up to 6 days per calendar year, higher rate if full-time). * Vision insurance (coverage begins 1st of the month following 60 days of service). * Dental insurance. * Disability and accident options. * 401k, with eligibility after 1 year of service. * Eligible for incentive based pay. Pay: $25.00/hour Based On Experience Requirements: The Skills Required : * 1+ year computer/administration experience, including smartphone applications. * Excellent customer service skills. * Deliver results in a fast-paced environment with time-sensitive responsibilities. * Clear and effective verbal and written communication skills. * Work independently to be productive and fulfill job duties. * Strong critical thinking skills for process improvement. * Strong problem solving skills. * Use discretion with confidential information. * Strong organization skills. * Effective time management skills. * Give and receive feedback with care. The Skills Desired: * Spanish bilingual. The Physical Requirements: * Ability to sit and/or stand for up to 8 hours per day. * Near visual acuity, fine motor manipulation and keyboarding skills for using computers and related software programs to fulfill administrative responsibilities. * The ability to communicate information and ideas so others will understand. Able to exchange accurate information in these situations. * Ability to lift and/or move up to 20 pounds safely. AboutTwo Bettys Two Bettys is eco + friendly. We believe it's not only possible to be good to people and the planet at the same time, it's imperative. And it's good business.At Two Bettys, everyone is an entrepreneur - we solve problems, take initiative, and innovate our way to excellence.We strive to provide service that makes our clients want to give us a shout-out. When you refer another client to our services, you create another job in your community that pays a living wage.

Key Responsibilities * Serve as the primary point of contact for all field service inquiries across phone, email, live chat/text, and social media. * Learn the company's product line and diagnose/troubleshoot technical issues. * Provide accurate, up‑to‑date information on products, services, and company policies. * Strive to exceed team metrics such as response time and customer satisfaction ratings. * Utilize CRM tools (including Salesforce) to document interactions, track progress, and identify improvement opportunities. * Collaborate with cross‑functional teams (sales, marketing, operations) to resolve complex issues and ensure priority items are escalated and completed. * Identify trends in customer concerns and recommend solutions to enhance the customer experience. * Maintain accurate customer profiles, documentation, and internal data. * Complete quarterly projects as assigned. * Participate in required training and support the onboarding of new team members. --- Qualifications * High School Diploma or GED required. * 2+ years of customer service or technical support experience required. * Strong technical aptitude; proficiency with MS Office, Zoom, and Salesforce. * Strong phone etiquette with the ability to communicate clearly, professionally, and empathetically. * Ability to multitask and manage time effectively in a fast-paced environment. * Strong analytical and problem‑solving skills. * Bilingual Spanish is a plus. Additional Information: * Location: Edina, MN - 100% in-office * Schedule: Monday-Friday, 8am-5pm (occasional rotating Saturday shifts remote) * Pay: $22-$24/hr. * Type: Direct Hire All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

1 day ago Be among the first 25 applicants We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. We are seeking a dynamic, detail‑oriented Client Success Partner to serve as a vital bridge between our internal teams and clients. This role requires a proactive, self‑motivated individual who can advocate for both the company and our clients, ensuring that needs are met and solutions are effectively implemented. The ideal candidate will excel in communication, problem‑solving, and organization, prioritizing decisions based on client expectations. • Act as the primary post‑sales point of contact for clients, managing strategic communication via email, phone, and virtual meetings., • Manage the delivery and execution of exiting contractual obligations and day‑to‑day relationship with key account clients with a strong emphasis on fine details., • Resolve complex client challenges, working closely with internal teams to ensure timely and effective solutions., • Demonstrate how Sportradar products and services impact the client's business objectives and provide tailored solutions to maximize their return on investment and revenue potential., • Maintain a structured approach to tracking client feedback and leveraging insights to refine services and offerings., • Lead and oversee the onboarding process, ensuring a seamless transition and successful adoption of Sportradar products and services., • Optimize internal processes impacting client experience, driving efficiency and timely delivery of services., • Ensure alignment and integration of account management strategies, projects and programs for successful implementation and execution., • Conduct proactive client outreach based on account health metrics to foster long‑term partnerships and growth., • Partner with sales, product, and technical teams to advocate for client needs, influence product roadmaps, and ensure continuous improvement., • Other tasks as defined., • Proven experience (7+ years) in client success, account management, or a related role, ideally in the technology, sports, and/or gaming industry., • Experience managing senior relationships at large Fortune 500 companies, strategic accounts and emerging market players. Experience working with high‑tech sports media, broadcast and/or technology companies is a plus., • Strong communication and interpersonal skills with the ability to identify key decision makers and build trust and rapport with executive level stakeholders., • Ability to become deeply immersed in the high‑tech and sports technology ecosystems. Prior experience and contacts are a plus., • Analytical mindset with the ability to interpret data and translate it into actionable strategies., • Superior organizational and decision‑making skills and exceptional problem‑solving and conflict‑resolution skills are required., • Must be able to work well with others as part of a structured account team., • A results‑driven approach with a focus on client satisfaction and retention., • Knowledge of Sportradar products is a plus., • Knowledge of sports media, broadcast and technology landscape is a plus., • Willing to travel up to 25% for client meetings and other business purposes., • A collaborative environment with colleagues from all over the world (Engineering offices in Europe, Asia and US) including various social events and teambuilding., • Flexibility to manage your workday and tasks with autonomy., • A balance of structure and autonomy to tackle your daily tasks., • Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants., • Global Employee Assistance Programme., • Calm and Reulay app (leading well‑being apps designed to support focus, quality rest, mindfulness, and long‑term mental resilience)., • Online training videos., • Flexible working hours., • Initial Screening: A quick chat with our Talent Acquisition Partner to understand your background and expectations., • Technical Assessment: A short (home) task to showcase your technical skills., • Two Technical Interviews: Meet with the Technical team and later with the Hiring Manager to dive into your solution, as also discuss team fit., • Onsite Interview (If not organized on prior interview stages): Meet with the local team and take a tour of our office for a final meet‑and‑greet. Sportradar intends to offer the selected candidate base pay within this range, dependent on job‑related, non‑discriminatory factors including but not limited to experience, qualifications, and location. Base pay is just one component of the Total Rewards that Sportradar provides to compensate and recognize employees for their work. Sportradar offers best‑in‑class benefits such as a comprehensive benefits package, performance bonus program, equity stock purchase and 401k contribution. Please consult with your recruiter to learn more as all benefits are subject to eligibility requirements. At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team! Mid‑Senior level Full‑time #J-18808-Ljbffr

Up to $61K per year / Health insurance / Retirement benefits / PTO - As a Customer Support Specialist at eMoney Advisor, you will: Provide exceptional customer service to clients via phone, email, and chat; Troubleshoot technical issues, navigate software features, and answer general inquiries about

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Specialist at Procurement Partners, you will: Respond to technical support requests from end-users via phone, email, and chat; Diagnose and troubleshoot basic technical issues related to software, hardware, and networ

Job Description We are seeking a highly motivated Customer Service Specialist to join our dynamic team. In this role, you will be responsible for delivering exceptional customer service and ensuring that each customer interaction leaves a positive, lasting impression. The ideal candidate will have an intense sense of empathy, excellent communication skills, and the ability to solve problems quickly while maintaining a pleasant and professional demeanor. Key Responsibilities: * Respond to customer inquiries via phone, email, and chat in a timely and friendly manner. * Actively listen to customer concerns and work to resolve issues with professionalism and empathy. * Identify and troubleshoot issues by gathering relevant information and providing effective solutions. * Document interactions and keep detailed records of customer inquiries, complaints, and feedback in our Lab Management Software (LMS). * Champion our Lab Management Software (LMS). * Lead and improve the Dental Cases Logistics, Packing and Shipping of Fridley Operations. * Collaborate with internal teams (Sales, Technical Support, etc.) to address customer needs and ensure smooth resolutions. * Follow up with customers to ensure their issues have been resolved and that they are satisfied with the support they received. * Handle escalations calmly and efficiently, providing solutions aligning with customer satisfaction and company policy. * Promote a positive company image by consistently delivering friendly, helpful, and empathetic customer service. * End of Day case reporting and tracking. Required Skills and Traits: * Excellent communication skills (both verbal and written) with the ability to convey information clearly and concisely. * Strong problem-solving abilities with the capacity to handle complex customer issues and think on your feet. * Empathy and emotional intelligence to connect with customers and provide personalized support. * Highly organized with excellent time management skills to handle multiple inquiries efficiently. * Patience and resilience in dealing with difficult or frustrated customers, maintaining a positive and calm attitude. * Technical proficiency and the ability to quickly learn and adapt to new systems, tools, and processes. * Attention to detail to ensure accurate recording of customer interactions and resolutions. * Pleasant personality with a friendly, approachable, and professional demeanor that reflects the values of our company. * Adaptability to changing customer needs, company policies, and evolving technologies. Qualifications: * High school diploma or equivalent required; associate or bachelor's degree preferred * 5+ years of customer service experience preferred, ideally in a high-volume environment. * Dental Anatomy or Dental knowledge is a plus * Dedicated team player with a positive, customer-oriented mindset. What We Offer: * Competitive salary and benefits package. * Opportunities for professional growth and development. * A supportive and collaborative work environment.