Vice President of Retail
3 days ago
Edina
Location: 100% On-Site | Corporate Headquarters in Edina, MN Compensation: $200,000–$300,000 base salary + comprehensive benefits and paid time off Reports to: Chief Operating Officer and Executive Leadership Team We are a rapidly scaling corporate services firm providing staffing, training, and operational consulting to over 50 cannabis retail locations across multiple states. Our team builds sophisticated, compliant, and customer-focused retail systems designed to scale with precision and consistency across markets. The Vice President of Retail will lead and scale all retail operations across a multi-state footprint. This executive is responsible for shaping the operational strategy, systems, and leadership culture that drive consistent performance, compliance, and customer satisfaction across every store. This role requires a data-driven operator and strong collaborator — someone who leads through clarity, analytics, and partnership. The VP of Retail will work cross-functionally with Finance, Real Estate, Construction, Supply Chain, Legal, Technology, and Human Resources to create a unified, best-in-class retail organization positioned for sustained growth and franchise readiness. 1. Strategic Retail Leadership • Lead all retail operations across multiple states with full P&L ownership., • Develop and implement a national retail operating model that drives consistency, compliance, and profitability., • Translate strategic objectives into clear field execution plans aligned with KPIs and financial targets., • Serve as the executive bridge between headquarters and field leadership, maintaining alignment, communication, and accountability. 2. Multi-State Operations Management • Oversee a large field organization consisting of Regional Directors, District Managers, and General Managers., • Establish disciplined operating rhythms including performance reviews, store audits, and financial reporting., • Ensure regulatory compliance across all operating markets., • Build scalable systems that support market expansion, new store launches, and sustained growth. 3. Customer Experience & Brand Execution • Define and uphold brand standards and customer experience expectations across all locations., • Partner with Marketing to implement in-store campaigns, merchandising, and loyalty initiatives., • Use data and customer insights to continuously refine service models and store performance., • Foster a customer-first culture rooted in hospitality, education, and brand trust. 4. Talent & People Operations • Build, coach, and inspire a high-performing retail leadership team capable of managing large-scale operations., • Partner with Human Resources to align workforce planning, hiring, training, and career development across regions., • Develop leadership training, performance management systems, and succession planning for all retail roles., • Promote a culture of accountability, professionalism, and operational excellence across the organization. 5. Financial & Operational Performance • Drive profitability through efficient labor management, cost control, and margin optimization., • Partner with Finance to forecast sales, model labor and expense budgets, and analyze operational performance., • Utilize analytics dashboards to identify trends, improve decision-making, and enhance unit economics. 6. Real Estate & Construction Partnership • Collaborate closely with Real Estate and Construction leadership on new store development, remodels, and expansion timelines., • Provide operational input during site selection, layout planning, and buildout design to ensure efficiency and optimal customer flow., • Develop standardized pre-opening playbooks encompassing training, merchandising, and compliance readiness., • Oversee grand opening execution and ensure new locations reach operational and financial targets quickly post-launch. 7. Supply Chain & Purchasing Integration • Partner with Supply Chain and Purchasing to ensure consistent product availability, cost efficiency, and margin optimization., • Use data-driven forecasting to align inventory levels with sales trends and promotional cycles., • Support vendor selection and product mix decisions that enhance customer experience and profitability., • Collaborate on scalable logistics and procurement systems that support retail growth and store-level execution. 8. Technology & Systems Collaboration • Partner with internal software developers to enhance proprietary technology platforms for retail operations., • Provide structured field feedback on systems supporting inventory control, customer loyalty, and POS efficiency., • Drive technology adoption and process improvement across the retail organization., • Ensure data integrity and real-time accessibility for decision-making, compliance tracking, and performance visibility. 9. Legal, Compliance & Franchise Readiness • Partner with Legal and Compliance teams to maintain strict adherence to all cannabis regulations, including licensing, audits, and reporting., • Develop and enforce policies that protect operational integrity and brand standards across states., • Serve as a strategic partner in preparing the organization for franchising and multi-brand growth., • Train field leadership on compliance and audit protocols to minimize risk and maintain regulatory trust. You are an accomplished, metrics-driven retail executive with extensive experience managing multi-state, multi-unit operations. You combine operational rigor with strategic vision and thrive at the intersection of people, process, and technology. Qualifications: • 5-10+ years of progressive retail leadership, including executive-level P&L ownership., • Proven ability to manage large, distributed field teams across multiple states., • Expertise in operational analytics, workforce planning, and retail systems integration., • Demonstrated cross-functional collaboration with Real Estate, Construction, Supply Chain, Legal, Human Resources and Technology teams., • Strong understanding of compliance in regulated or high-growth industries., • Tech-forward mindset with familiarity in POS, CRM, inventory, and data systems., • Consistent achievement of revenue, profitability, and compliance KPIs across all markets., • Improved labor efficiency, sales productivity, and customer satisfaction., • Seamless alignment between retail operations and cross-functional departments., • A scalable, tech-enabled retail infrastructure built for franchise expansion and long-term success. This is a career-defining opportunity for a strategic, operations-driven executive to shape one of the most ambitious retail systems in the cannabis industry. As Vice President of Retail, you will lead a dynamic, high-growth network where data, technology, and leadership converge — building the systems and teams that set the benchmark for excellence nationwide.