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Job Description COMPANY OVERVIEW Love.Life (L.L) is an integrated health and wellness experience that makes lasting health and vitality attainable. The company unites the power of holistic medical care, nourishing food, cutting-edge fitness, and precision wellness therapies under one roof to promote healing, optimization, vitality, and community. L.L’s evidenced-based care model blends primary care, functional, integrative and lifestyle medicine for a holistic health experience that is highly personalized and evaluates all dimensions of your well-being: the mind, body, and spirit. Our multidisciplinary care team and board-certified clinicians focus on preventing and reversing disease progression and proactively optimizing health by treating the root cause of disease. We evaluate every dimension of health through comprehensive testing and assessments to create highly personalized care plans that incorporate nutrition and lifestyle changes that optimize well-being. The company’s goal is to help people live long, healthy and vibrant lives, improving both lifespan and healthspan. Position Summary This position is for Scribe / Medical Assistant / Phlebotomist. This role is heavy in scribing and patient visit preparation. The role consists of rooming patients, obtaining vital signs, up to date medications, any changes or concerns, and updated goals of the visit. This is followed by scribing for the physician during visits using a provided care plan template as well as ordering prescriptions and referrals and scheduling follow up appointments live during the visit. The role includes support with phlebotomy when needed which includes ordering labs, drawing blood, billing, and processing labs start to finish. The role involves administrative duties such as ensuring insurance cards and medical records are uploaded, patients are scheduled appropriately, and provider’s schedule reflects correctly. Expectation of being active in patient communication via our chat or patient phone calls and follow up with patient needs in a timely manner. The role requires a technology savvy individual for app and EMR system. This role ensures accuracy, efficiency, and compassion at every step of the patient journey, while serving as a bridge between patients, providers, labs, and administrative teams. Key Responsibilities Patient Care & Clinical Support • Greet and verify patients in a timely manner., • Rooming patients and providing provider with updated information such as medications, changes, and goals., • Scribing for physician during visits using a templated care plan., • Ordering prescriptions, referrals, and scheduling follow up appointments live during physician visits., • Coverage for phlebotomy duties including ordering appropriate labs based on patient’s journey, venipuncture, charting on procedure, and processing labs., • Venipuncture should regularly be obtained in 1 successful stick., • Assist provider as needed during examinations and minor procedures if needed., • Maintain safety, compliance, and confidentiality of patient data., • Schedule and reschedule patient, provider, and specialty appointments across multiple calendars. This includes scheduling follow-up appointments live during physician visit or immediately after visits., • Preparing for physician appointments involves ensuring most recent lab results, medical history, relevant specialty testing or screening, expert credit notes, fitness notes, updated medications/supplements, and updated goals are uploaded., • Upload and organize patient documentation across an app as well as Athena., • Manage insurance, billing discrepancies, and Quest lab communications., • Coordinate referrals, medical record releases, pre-op clearance labs, and faxes, ensuring documentation is shared with both members and providers., • Respond promptly to patients through email, care navigator (CN) Chat, and phone. High prioritization on utilizing and managing the CN chat., • Provide education on lab collections, procedures, membership journey, etc., • Relay updates from providers, including results, prescription refills, pending labs, and follow-ups., • Track patient memberships, start/end dates, credits, renewals, and preferences., • Maintain communication with outside offices, labs, and vendors to resolve discrepancies and support continuity of care. Required Skills & Qualifications • 2–4 years of experience in healthcare operations, clinical coordination, or medical administrative support., • Scribe experience or strong computer/typing skills with medical knowledge., • Strong working knowledge of EMRs (Athena preferred), scheduling systems, and lab requisition workflows., • Familiarity with insurance billing, lab test codes, and ICD-10 documentation., • Exceptional organizational skills, attention to detail, and multitasking ability., • Excellent interpersonal, written, and verbal communication skills., • Proficiency with Microsoft Outlook, Excel, and Google Suite., • Experience with concierge, functional, or integrative medicine practices., • Familiarity with specialty labs (Genova, Dutch, Vibrant America, etc.)., • Knowledge of CGM setup and troubleshooting., • Understanding of clinical inventory management and POC protocols. Work Conditions • Full-time, in-person, • May involve use of a personal vehicle for deliveries. OTHER DUTIES Assimilate into The Love.Life culture through understanding, supporting, and participating in all elements of company core values and tenets. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Love.Life from time to time, is essential to the successful performance of this position. Attendance standard for salaried exempt team members is dedicating adequate time to fulfill the duties outlined in this job description equal to, or more than 40 hours per workweek. Due to the cyclical nature of the industry, team members may be required to work varying schedules to reflect the needs of the business. QUALITIES • Demonstrates flexibility and adaptability to change, is a self-starter, is a critical thinker., • Has outstanding interpersonal and communication skills (will be required to succeed)., • Models a servant leadership style of working with others., • Is able to balance that with the need for action and decision-making when necessary., • Is passionate about the higher purpose and committed to the core values., • Desires to contribute positively to the LL Culture., • Able to balance candor with honor and respect. Why You’ll Love Working Here Join a fun and exciting team where wellness is at the heart of everything we do! We’re passionate about creating a positive workplace and supporting our employees’ well-being inside and outside of work. Full-Time Employee Benefits: • Medical, Dental & Vision Insurance, • 401(k) Retirement Plan, • Complimentary Fitness & Recovery Membership, • Employee Discounts on Additional Services PHYSICAL REQUIREMENTS Activity Frequency Sitting Standing Walking Climbing Stairs Crouching/Bending/Stooping Reaching Lifting/Carrying Grasping Pushing/Pulling Near Vision Far vision Hearing Talking Smelling Tasting Travel Frequent Occasional Occasional Occasional Occasional Frequent Occasional Frequent Occasional Frequent Frequent Frequent Constant NA NA Occasional

Job Description Job Overview This role blends customer support with marketplace operations. You’ll help manage listings, orders, and logistics across Amazon, eBay, and our DTC site while serving as the main point of contact for customers. Your work will directly impact customer satisfaction, order accuracy, and marketplace performance. Key Responsibilities Marketplace Assistant Duties • Manage and update product listings on Amazon, eBay, and DTC site., • Assist with order processing, fulfillment coordination, and tracking., • Help create and manage Amazon FBA shipments and maintain compliance with marketplace requirements., • Monitor account health on Amazon and eBay, addressing performance alerts, feedback, and disputes., • Respond promptly to customer inquiries via email, phone, and chat across Amazon, eBay, and DTC., • Resolve order issues including returns, exchanges, and refunds., • Provide detailed product information and assist with website navigation for DTC customers., • Record all customer interactions in the CRM and ensure cases are properly tracked in marketplace systems., • Experience: 1–3 years in eCommerce, preferably with hands-on experience in Amazon Seller Central, eBay Seller Hub, and DTC platforms (Shopify, Magento, WooCommerce, or Volusion)., • Customer Service Skills: Strong written and verbal communication; empathetic and professional in handling customer concerns., • Technical Skills: Comfortable working in ERP/CRM systems and marketplace dashboards; basic Excel, VLOOKUP, pivot tables, csv file management knowledge a plus., • Problem-Solving: Ability to troubleshoot issues specific to marketplaces (A-to-Z claims, feedback disputes, order errors)., • Detail-Oriented: Accuracy in data entry, product listings, and order handling., • Team-Oriented: Works well with cross-functional teams including Sales, Inventory, and Shipping.

Job Description We are an e-commerce company seeking a candidate for a part-time Office Assistant position. Responsibilities: Provide professional support for all incoming email, telephone, chat, and in-person customers Support warehouse operations Requirements: Strong written and verbal communication skills with a solid customer service mindset Ability to multitask and prioritize in a fast-paced environment Reliable, punctual, and consistent with attendance Schedule & Compensation: Shift: Monday–Thursday, 10:00 AM to 2:00 PM Pay: $19–$21 per hour

Job Description JOB DESCRIPTION JOB TITLE: Behavior Technician EMPLOYER: Autonomous Behavior Solutions, LLC. CLASSIFICATION: Hourly Non-Exempt, Part-time REPORTS TO: Board Certified Behavior Analyst EFFECTIVE DATE: September 2025 SUMMARY: Responsible for providing intensive behavioral intervention services to clients with autism spectrum disorder and other developmental delays in language, cognitive, adaptive behavior, social-emotional, self-care, fine motor, gross motor, and communication development. The Behavior Technician is ultimately responsible for direct delivery of the behavioral services to the children and families, as well as accurate record keeping of case notes and excellent communication with the Board-Certified Behavior Analyst about the program and the progress of the behavior service plans. The Behavior Technician maintains a weekly billable caseload of service hours as directed by the Operations Manager. DUTIES AND RESPONSIBILITIES: • Provide direct therapy in individual and group sessions., • Complete weekly program writing and maintain client's program book., • Assists Board Certified Behavior Analyst with implementing individualized goals and checklists., • Implements individualized treatment plan as written and directed by the Board-Certified Behavior Analyst or Lead BCBA., • Collect accurate data and graphs data as instructed., • Maintains dignity and confidentiality for all clients., • Maintains and protects the wellbeing of all clients., • Completes and returns session notes and other paperwork on time and manages client PHI in accordance with HIPAA., • Communicates cross functionally with multiple teams, including initial and follow up communication., • Responds within 24 hours on week days and within 48 hours on weekends to all work related communication. (Including email, text, g-chat), • Possession of a valid driver’s license and the ability to meet California’s driving requirements., • Dependable means of transportation., • Duties, responsibilities, and activities may change at any time with or without notice., • Performs other related duties as assigned by management. Additional Functions: • Actively communicates Autonomous Behavior Solution’s outreach efforts to community, • Adheres to the mission, vision, and values of Autonomous Behavior Solutions Position Type/Expected Hours of Work: This is a part-time position. Days and hours of work are Monday through Friday, hours will fluctuate based on workload and client schedule. Occasional weekend work will be required based on client needs. Travel: This position requires up to 100% travel between client residences in the Long Beach, South Bay, LA County, and Orange County areas. QUALIFICATIONS: • A minimum of one year’s experience working with children., • High School Diploma. (Required), • An associate degree and educational coursework completed in the areas of marriage and family therapy, child development, special education, psychology, or related field. (Preferred), • RBT Certification. (Preferred) Required after 120 days after start date. Work Authorization/Security Clearance: • Must pass a criminal history background check and Live Scan COMPETENCIES: • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events., • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time., • Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce., • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things., • Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions., • Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others., • Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings., • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity., • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans., • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics., • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments., • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality., • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions., • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.PHYSICAL DEMANDS AND WORK ENVIRONMENT:, • Frequently required to stand., • Frequently required to walk., • Frequently required to sit., • Occasionally required to utilize hand and finger dexterity., • Occasionally required to bend, stoop, and kneel, or crawl., • Continually required to talk or hear., • Occasionally exposed to outside weather conditions., • Occasionally exposed to bloodborne and airborne pathogens or infectious materials., • While performing the duties of this job, the noise level in the work environment is usually moderate/loud., • The employee must occasionally lift and/or move up to 50 pounds., • Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral visor; depth perception and ability to adjust focus. • Part-time, less than 30 hours per week, typically 5–6 days per week.

I’m pleased to be partnering with, a well-established small-animal, privately owned practice serving Newman, CA and the surrounding areas. The team is committed to delivering high-quality medicine with a compassionate approach, treating every patient as if they were their own pet, while continuing to invest in learning and clinical standards. This is a great moment to join a busy, local GP where you can make an immediate impact. You’ll step into a practice that supports thorough medicine, values client relationships, and offers a broad range of services from preventative care through to surgery and diagnostics. Facilities and capabilities support high-quality workups, with modern diagnostic tools and an emphasis on efficient, accurate decision-making (including radiology, lab testing, and other diagnostic support). Whether you’re an experienced doctor looking for autonomy and community practice life, or a newer graduate who thrives in a collaborative environment, this is an opportunity to join a hospital that prioritizes both medicine and the client experience. The team is a 3 doctor environment, with ample support and collaboration. You can enjoy a flexible work-life balance with part-time and full-time options available for the new DVM joining the team! Key Highlights: • Established community hospital serving Newman, CA and surrounding areas, • Broad GP service offering including exams/consults, vaccinations, preventative medicine, surgery, dental packages, diagnostics, pharmacy, microchipping, nutrition counseling, and senior health planning, • Strong clinical support for workups with modern diagnostics (including radiology and lab testing), • Client-friendly systems including online appointment requests, • Working within an experienced team of Veterinarians., • Flexible scheduling options available including 3 or 4 days per week., • Opportunity to be part of a close-knit local team About you: • DVM (or equivalent) degree that allows you to practice veterinary medicine in the US, • You hold (or are eligible for) licensure in California, • Comfortable working in a busy GP environment with a variety of cases, • Interested in contributing to a growing practice and expanding services, • A team-first mindset with great communication and client care Benefits: • Base salary $150,000–$170,000 + production, • Full benefits package (details discussed during interview), • Flexible full-time and part-time options, • Supportive team environment with a focus on quality medicine, • Opportunities to develop areas of clinical interest within a broad GP caseload Next Steps If you are interested, hit "Apply" or for a confidential chat to find out more, simply email or call the office at (332) 867 1807

Job Description Sales & Client Experience Associate Full-Time | In-Person (Beverly Hills) | Wednesday - Sunday About the Role: We’re hiring a Sales & Client Experience Associate to join our growing team at Jack Weir & Sons, a family-owned luxury fine jewelry company. This role is perfect for someone who is adaptable, organized, and thrives in a client-facing environment. You’ll work closely with the Head of Sales and support all aspects of the sales cycle—from lead response and client outreach to virtual appointments and post-sale logistics. This is an opportunity to grow into a high-level sales professional, learning from one of the top performers in the business while delivering a world-class experience to our customers. Responsibilities Sales & Client Communication * Respond to all inbound inquiries across email, chat, social, and phone within 30 minutes during business hours * Conduct virtual and in-person appointments with prospective clients * Manage ongoing outreach to existing clients via email and phone calls * Assist in weekly live sales events, handling client follow-up and questions Customer Service & Fulfillment * Coordinate with the admin and fulfillment team for resizing, repairs, shipments, and custom orders * Serve as a liaison for post-sale care and logistics inquiries * Track and update deal progress, client preferences, and communication logs in HubSpot CRM Cross-Functional Collaboration * Work closely with the marketing team to respond to warm leads and assist in closing opportunities * Partner with the sales lead to refine client outreach strategies and track deal performance * Participate in local and national pop-ups/retail shows as needed (occasional travel required) What We’re Looking For * Warm, articulate, and professional communicator * Highly adaptable, organized, and detail-oriented * Strong follow-through and a natural ability to prioritize * Client-first mindset with emotional intelligence * No CRM experience required—but you must be eager to learn quickly and take initiative Work Schedule * Sunday through Thursday, in-person at our Beverly Hills showroom * Occasional weekend travel required for retail events Key Objectives * Deliver an exceptional client experience across every touchpoint * Help drive deal flow by nurturing leads, following up consistently, and managing logistics KPIs * Lead Response Time: Under 30 minutes during business hours * Follow-Up Completion: 100% of open deals followed up weekly * Client Engagement Rate: 25%+ of past clients re-engaged quarterly * Appointment Close Rate: 40%+ conversion from appointments to active deals * Sales Contribution: Assist in hitting monthly/quarterly sales targets * Resolution Time for Service Requests: <48 hours Team Values * Growth-Oriented * Accountability * Team Collaboration * Fun * Integrity * Analytical Thinking

Job Description Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work! Job Summary: The official job title is Community Support Outreach Specialist. The Community Support Outreach Specialist cultivates relationships with community programs, members and leaders. They develop assistance programs, offer crisis intervention for the homeless, and provide expert referrals and advocacy to help secure permanent housing, while also providing intensive support to resolve housing barriers for individuals experiencing homelessness. The Community Support Outreach Specialist also implements ongoing efforts to support members after securing housing, ensuring continued development of life skills, financial literacy, and home management skills to promote long-term stability and self-sufficiency. The program we service will include programs and centers from the community support services section below. Responsibilities: • Perform thorough screening and assessments with individual members or families, gathering functional, environmental, financial, employment, housing, educational, and health information. The CS Outreach Specialist aid in assisting them to find and sustain housing, ultimately putting an end to their homelessness., • Develop rapport with program members to understand their housing needs, goals, strengths, and barriers, then create a feasible, sustainable Individualized Housing Support Plan based on the Community Support Assessment., • Keep the channels of communication open, and be proactive about problem-solving with individuals, interdisciplinary teams, members of Community Support, potential employers and training programs., • Offer personalized case management support to program participants that is individualized, culturally competent, family-focused, goal-driven, strengths-based and appropriate to ensure members are matched with resources considering their needs and income-generating abilities., • Provide personalized support in life skills, job preparation, and financial literacy, to guide members towards self-sufficiency by offering essential training in home care, job readiness, and budgeting., • Maintain member records, track outcomes in appropriate databases, and submit regular monthly and weekly progress reports to Supervisor., • Act as a liaison between landlords and tenants to resolve issues and prevent evictions, conduct post-housing home visits to ensure lease compliance, coordinate case conferences, consult with service teams, social workers and case managers as needed. Monitor member's progress towards agreed-upon goals., • Housing Transition Navigation Services, • Housing Tenancy and Sustaining Services, • Community Transition Services/ Nursing Facility Transition to a Home, • Housing Deposits, • High school, diploma or GED is required., • Must have a valid California driver's license and valid vehicle insurance., • Excellent communication, interpersonal, customer service, active listening and organizational skills., • Computer skills for documentation, email and chat support., • Proficient speaking, reading, and typing abilities and possess strong proofreading skills., • Proficient skills in working independently and collaboratively in a team to provide member care., • Proficiency in multitasking, organization, financial management, planning and attention to detail is required for effectively providing care to multiple members simultaneously., • Capability to perform under circumstances of possible emotional stress and conflict, including dealing with uncooperative members and families., • Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate., • Prolonged periods of sitting at an office desk on the computer. Our full-time employees are eligible for the following benefits enrollment after 60 days of employment: Medical, Dental, & Vision Benefits: We have various insurance options for you and your family. Short & Long-Term Disability Benefits: Protection when you need it most. Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones. Flexible Spending Accounts: Manage your finances with flexibility. Employee Assistance Program (EAP): Support when life throws challenges your way. 401(K): Building your financial future with us. Effective after 1 year of employment. Paid Vacation and Sick Leave: Flexibility for the planned and unplanned. Paid Holidays: Quality time to enjoy celebrations. Employee Referral Program: Share the opportunities and reap the rewards. Company Discount Program: Enjoy savings on everyday expenses and memberships. Equal Employment Opportunity Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities. Pre-Employment Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

Job DescriptionAbout Kiddom Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum – resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom’s high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning. Kiddom is seeking a National Curriculum Strategist who has extensive knowledge of curriculum used in K - 12 schools. You will partner with account executives to create a climate of interest and excitement that support strategic sales in increasing revenue performance. Additionally, this role will partner closely with marketing and product teams to ensure the right solutions are being prioritized by account executives leading to the greatest business impact and ROI. Our successful Solution Architect will utilize their K - 12 educational expertise to develop and deploy engaging and informative customized sales presentations that enable and promote solution selling. You will also use your extensive curriculum implementation knowledge to develop an understanding of school and district needs, how Kiddom is uniquely positioned to fulfill them, and build relationships with key decision makers. You will also present at conferences and trade shows, support state curriculum adoptions, and support the customer journey from pre to post sales.You will... • Develop customized Kiddom product demonstrations with a focus on how Kiddom facilitate curriculum implementation to new and existing customers at the district and state level in a variety of contexts that support closing business such as (informal sales presentations, RFP’s State Level Adoptions, Conferences, Webinars, Customer Trainings, Quarterly Data Summaries)., • Support retaining existing accounts while ensuring a high level of customer happiness by providing product implementation support., • Manage and support customer relationships and product expectations and implementations, • Support Account Executives in developing rapport with customers by communicating through email, phone, website live chat, and video conferencing to drive sales, answer product questions, and onboard customers, • Engage prospective schools and districts using a deep understanding of product knowledge., • Participate in K-12 trade shows, conferences, and other marketing activities., • Work collaboratively with marketing and product teams to Identify content gaps and work with them to prioritize and develop those materials, • develop product features that are responsive to schools and districts. What we're looking for..., • 10+ years of K - 12 education experience including school and district level experience. ., • 5+ years of experience selling and/or supporting ed tech sales., • School Principal and/or district level curriculum director background preferred., • Ed Tech-savvy and capable of learning our product, • Enthusiastic and passionate able to work strategically and independently, • Master’s degree preferred

Job Description Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work! Job Summary: The official job title is Lead Care Manager (LCM). The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below. Responsibilities: • Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans., • Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements., • Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans., • Maintain on-going contact with members, via telehealth and in-person visitation., • Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers., • Maintain empathy and professionalism while contacting members and families., • Supporting behavioral health coordination, Substance Abuse and Community Resources., • Perform additional duties as assigned. Populations of Focus: • Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence., • Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence., • Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program., • Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months., • Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury., • Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community., • Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health., • Children and Youth Involved in Child Welfare, • Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus., • Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities. Education and Experience: • High school diploma or GED required., • Minimum of 1 year experience in case management, member care, customer service, call center, or member care required., • Valid California driver's license and valid vehicle insurance required., • MA certificate or medical terminology knowledge preferred. Required Skills/Abilities: • Excellent communication, interpersonal, customer service and organizational skills., • Computer skills for documentation, email and chat support., • Proficient skills in working independently and collaboratively in a team to provide member care., • Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously., • Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner., • Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills. Physical Requirements: • Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate., • Prolonged periods of sitting at an office desk on the computer. Our full-time employees are eligible for the following benefits enrollment after 60 days of employment: Medical, Dental, & Vision Benefits: We have various insurance options for you and your family. Short & Long-Term Disability Benefits: Protection when you need it most. Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones. Flexible Spending Accounts: Manage your finances with flexibility. Employee Assistance Program (EAP): Support when life throws challenges your way. 401(K): Building your financial future with us. Effective after 1 year of employment. Paid Vacation and Sick Leave: Flexibility for the planned and unplanned. Paid Holidays: Quality time to enjoy celebrations. Employee Referral Program: Share the opportunities and reap the rewards. Company Discount Program: Enjoy savings on everyday expenses and memberships. Equal Employment Opportunity Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities. Pre-Employment Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

Job DescriptionPlease be aware of recruiting scams! All legitimate communication from our recruitment team will come from an official calstart.org email address via email, we will not text you about a role you have not applied to or shown interest in. We will not perform any interviews via text or Zoom chat. CALSTART does not ask for any fees or personal information such as social security numbers or bank details during the recruitment process. About Us: CALSTART is a mission-driven industry organization focused on transportation decarbonization and clean air for all. For over 30 years, it’s been CALSTART’s mission to develop, assess, and implement large-scale, zero-emission transportation solutions to mitigate climate change and support economic growth. CALSTART works with businesses, organizations, governments, and communities to create real-life impact toward clean air and equitable access to clean transportation for all. CALSTART provides scientific, technical and policy support for regulatory development and clean technology and infrastructure acceleration. About The Role: The Controller plays a critical leadership role in ensuring the financial integrity and operational excellence of CALSTART’s accounting and finance functions. Reporting directly to the Chief Financial Officer, this position oversees all financial accounting and contract billing activities, ensuring compliance with federal and state regulations, funding terms, and internal policies. You will be responsible for the accurate and timely preparation of financial reports, the management of government contract billing, and adherence to accounting standards set by FASB and the Uniform Guidance (2 CFR Part 200). Acting as CALSTART’s subject matter expert in financial accounting, government contracts, and payroll, you’ll provide guidance across teams to ensure fiscal discipline, transparency, and accountability. The ideal candidate is a hands-on financial leader who excels at balancing strategic oversight with detailed execution. You’ll partner closely with the CFO, project managers, and business development teams to ensure contract compliance, optimize reporting systems, and strengthen internal controls. This role also serves as CALSTART’s primary liaison to funding agencies, auditors, and regulatory bodies, ensuring that CALSTART maintains its strong reputation for financial compliance and stewardship across its expanding portfolio of federally funded programs. This is a hybrid role. The requirement will be to be in the office in person in Pasadena, CA one day a week, on occasion the requirement will be two days a week, depending on the workloadWhat You’ll Do: • Oversight and management monthly closing activities to ensure timely and accurate preparation of financial reports., • Financial accounting and reporting: Oversight of monthly closing activities to ensure timely and accurate preparation of financial reports., • Reviewing journal batches, preparing correcting entries as needed., • Reviewing recorded revenue, ensuring that revenues are consistently recorded in accordance with current promulgated revenue recognition rules., • Review reconciliation of all real accounts and selected nominal accounts, directing follow up as necessary., • Ensuring compliance with lease reporting requirements per the FASB., • Supporting the Accounting Director in reviewing reconciliation between job cost ledger and general ledger directing corrections as necessary., • Working in conjunctions with contract billings/, ensuring that revenues are consistently recorded in accordance with current promulgated revenue recognition rules., • Risk Management: In collaboration with the Accounting Director, assists the CFO in documenting agency risk assessment., • Government and Other Funding Sources: In collaboration with the Accounting Director, designs and maintainsprocess for monitoring project status at macro level., • Meets with appropriate operations staff regarding project status, recommending corrective activities as needed., • In conjunction with Accounting Manager – Contract Billings/Management, communicates with project managers on project status., • Cash Management: Monitors daily transactions, ensuring all transactions cleared are in accordance with accounting records., • Monitors cash balances to ensure sufficient cash balances to pay employees and vendors., • Monitors activities of contract billings/management division to ensure billings are submitted regularly and timely., • Contract Billing/Management: Reviews contract billings/management to ensure billings are submittedin accordance with terms and conditions., • Monitors project status at least monthly, recommending corrective action as needed., • In collaboration with the Accounting Director, works with the contracts department to ensure proper instruments (Vendor v. subrecipient) are assigned to project partners and compliance with procurement policy., • Managing staff: Supervises the department staff., • Ensures staff development., • Sets goals and monitoring performance against those goals., • Audit Activities: Ensures the accounting and finance department is in state of audit readiness at all times., • Assigns audit related tasks per auditor information request., • Reviews audit requests before submitting to auditors., • Reviews Schedule of Expenditures of Federal Awards (SEFA) for completeness and accuracy., • Reviews audit schedules., • Assists in preparation of 990 and related information returns., • Prepares necessary audit schedules for annual independent audits., • Ad hoc analysis as needed. What You’ll Bring to the Table:, • Bachelor’s degree in accounting from an accredited college/university at minimum., • Advanced knowledge of accounting principles generally accepted in the United States of America., • Extensive understanding of cost accounting principles and applications., • 10+ years relevant accounting experience (Preferably nonprofit organizations), particularly with government contracts/grants accounting and compliance., • 5+ years of supervisory experience., • Experience or working knowledge of auditing processes., • Proficiency in accounting ERP systems, financial reporting tools, and intermediate to advanced electronic spreadsheet skills., • Intermediate to advanced knowledge of other general computer applications such as Microsoft Word and document management applications such as Adobe Acrobat Pro., • Familiarity with the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (Uniform Guidance or 2 CFR 200 [Formerly OMB A-110, A-122 and A-133]), the Federal Acquisition Regulation (FAR), • Strong interpersonal skills, with experience collaborating in a multidisciplinary, diverse, and dynamic team., • Excellent verbal and written communication skills, particularly the ability to explain financial terms in simple language., • Above average organizational and time management skills to manage multiple projects, set priorities and meet deadlines., • Flexible work style with the ability to adapt to a fast-paced, changing environment., • Strong work ethic with a defined sense of urgency, ownership, and accountability for job duties., • A proactive, solutions-oriented approach to problem solving., • Self-starter who can work with minimal supervision., • Excellent management and supervisory skills., • Strong analytical skills with strong attention to detail. Desired Qualifications:, • Master’s degree or CPA, or CPA candidate, is desirable but not required., • CPA firm experience is a plus., • Above average understanding of auditing standards with hands-on auditing experience desired.

Job Description Our future depends upon hiring and retaining great talent who are looking to use the latest technology to create state of the art products for our public safety and social services customers. As a systems administrator, you will be responsible for creating and maintaining IT environments for software development, testing, customer testing and usage. Our exciting Case Management product is an Enterprise business application that includes workflow processes, case and document management, and extensive reporting with a focus on criminal justice business knowledge. Our software is developed and tested in on-premise and cloud environments Key Tasks and Responsibilities (What you will be doing!) • Support all aspects of systems administration: Security, Configuration Management, OS, Virtualization, Storage, Networking, • Installation and configuration of medium sized hybrid networks, • Administration and maintenance of firewalls, • Installation and configuration of Windows and Linux servers, often in virtual environments, • Administration of analogous functions in cloud environments, • Administration and maintenance of servers and common applications, • Perform system backups and restorations, assist in the assurance of backup integrity, • Schedule and coordinate system maintenance & upgrades, • Provide technical support via telephone, chat, email support or tickets., • Enthusiasm for installing and maintaining IT environments., • Continuous adherence to the highest level of ethical standards and all Company policies and procedures., • Ability to understand complex requirements, • BS in Computer Science/Engineering from an accredited College/University, • Strong experience with Windows Server 2008/2012/2016/2019 and Windows 7/10/11, • Knowledge of various Microsoft Server Applications (Active Directory, Exchange, DHCP, DNS, IIS, SQL), Microsoft 365 and web browsers, • Working experience in day-to-day operations of LANs, WANs and VPNs, • Working knowledge of Dell Server, Sonicwall, and Dell Switches, • Understanding of TCP/IP networking technologies, SSL certificates, and TLS configuration, • Working experience in Amazon AWS and Microsoft Azure, • Working experience in Linux Servers with Dockers – Ubuntu and CentOS, • Working knowledge of Jboss and Wildfly, • Knowledge of working in Linux and MS Windows environments, • Ability to work independently and in a team environment, using good judgment and initiative, • Excellent written/verbal communication skills, time management and analytical skills, • Public Safety domain and technology experience, • iOS, Android Mobile deployments, • NOSQL experience (e.g., MariaDB), • Oracle and SQL database script writing, • Experience with continuous integration systems (e.g. Jenkins) build automation (Maven) and automated testing (e.g. Selenium). cFive provides its employees with excellent benefits including Medical, Dental, Vision, Life and AD&D Insurance. cFive employees also receive Holidays and PTO. cFive is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Powered by JazzHR ZXQvFskJuU

Job Description E-COMMERCE & OPERATIONS COORDINATOR: The E-commerce & Operations Coordinator is a hands-on, execution-focused role responsible for supporting the daily operations of KILLSPENCER’s e-commerce business, production workflow, showroom activity, and administrative needs. This role works closely with the founder and production team to ensure orders are fulfilled accurately and on time, systems are organized, and customers receive a high-touch brand experience. This position is ideal for a highly organized, proactive self-starter who enjoys managing details, executing processes, and keeping operations running smoothly in a small, fast-moving, design-driven company. Responsibilities include (but are not limited to): 1. E-commerce Order Management and Fulfillment – responsible for supporting daily e-commerce order processing, including packing, shipping, and fulfillment of online orders. This includes coordinating incoming and outgoing shipments through third-party shipping platforms, tracking deliveries, and assisting with the resolution of shipping issues or claims when they arise. The role also involves maintaining the organization of shipping supplies and packaging materials, as well as working closely with the production team to ensure customer orders are completed accurately and delivered on time., 2. Customer Relations and Sales Outreach – provides front-line support to both e-commerce and showroom customers via email, online chat, and in-person interactions. This includes assisting customers with product questions, brand education, and order placement. The Coordinator supports the processing of custom orders and invoicing through Shopify and assists with relationship-building by clearly communicating KILLSPENCER’s brand story, product offerings, and special projects., 3. Showroom and Inventory Management – supports scheduling and managing showroom appointments and in-store pickups. Responsibilities include assisting with opening and closing procedures, processing sales transactions, returns, and exchanges, and helping maintain a welcoming, organized retail environment. Also assists with visual merchandising, product organization, and ongoing inventory tracking. This includes helping conduct inventory counts, monitoring discrepancies, supporting loss prevention procedures, and assisting with weekly sales and inventory reporting., 4. Production and Vendor Coordination - assists with purchasing raw materials, parts, and trim, and helps track vendor orders and deliveries. This role includes coordinating communications with vendors, supporting pre-production approvals, and assisting with maintaining production calendars and timelines. The Coordinator also supports the organization of workshop materials, parts, and tools to improve efficiency, cleanliness, and overall workflow within the production space. Occasional local vendor visits may be required., 5. Ecommerce Product and Marketing - assists with the daily management of the Shopify backend, including uploading new products, updating content, and ensuring product information remains accurate. The role involves organizing and maintaining digital assets such as product images, lifestyle photography, and video content. In collaboration with the design and marketing teams, the Coordinator supports the execution of product launches, marketing campaigns, and promotional calendars. This includes assisting with email marketing setup and scheduling in Mailchimp and coordinating assets across digital channels while adhering to brand guidelines., 6. Maintenance and Administrative – Maintaining a clean & presentable environment at all times. Cleaning shipping area and showroom, restocking shipping supplies, moving boxes – must be able to lift up to 25 lbs. Order supplies for the office to keep it running smoothly - paper towels, toilet paper, dish soap, printing paper, ink, kitchen utensils, cleaning supplies, etc. Additional assistance with sales goals and projections, special projects, events, social media content, and other miscellaneous initiatives. How to Apply: Please send your resume along with a detailed cover letter to . We look forward to hearing from you! Company DescriptionKILLSPENCER originated in 2009 as a personal project of Los Angeles-based industrial designer Spencer Nikosey to locally craft the perfect sustainable and waterproof backpack. With high demand for his designs from his peers at ArtCenter College of Design, Spencer's passion quickly blossomed into a full-time business. A craftsman at heart, Nikosey and his team of master artisans strive to bring a high level of performance, functionality, and quality to every meticulously handmade product. Featuring a selection of luxury travel, tech, and athletic accessories, all goods are designed, developed, manufactured, and sold out of Los Angeles HQ and Workshop. Constantly on the search for innovative materials and processes, whether new or historical, KILLSPENCER is dedicated to making products that will last the test of time.KILLSPENCER originated in 2009 as a personal project of Los Angeles-based industrial designer Spencer Nikosey to locally craft the perfect sustainable and waterproof backpack. With high demand for his designs from his peers at ArtCenter College of Design, Spencer's passion quickly blossomed into a full-time business. A craftsman at heart, Nikosey and his team of master artisans strive to bring a high level of performance, functionality, and quality to every meticulously handmade product.\r\n\r\nFeaturing a selection of luxury travel, tech, and athletic accessories, all goods are designed, developed, manufactured, and sold out of Los Angeles HQ and Workshop. Constantly on the search for innovative materials and processes, whether new or historical, KILLSPENCER is dedicated to making products that will last the test of time.

Job Description We are looking for a Senior Windows Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals. To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you. Ultimately, you will be a person that our customer's trust. They will rely on you to provide timely and accurate solutions to their technical problems. Responsibilities • Research and identify solutions to software and hardware issues, • Diagnose and troubleshoot technical issues, including account setup and network configuration, • Ask customers targeted questions to quickly understand the root of the problem, • Track computer system issues through to resolution, within agreed time limits, • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue, • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers), • Provide prompt and accurate feedback to customers, • Refer to the internal database or external resources to provide accurate tech solutions, • Ensure all issues are properly logged, • Prioritize and manage several open issues at one time, • Follow up with clients to ensure their IT systems are fully functional after troubleshooting, • Prepare accurate and timely reports, • Document technical knowledge in the form of notes and manuals, • Maintain jovial relationships with clients Requirements • Hands on experience on Windows Server (2008/2012/2016) Administration., • Understanding of Active Directory, DNS, DHCP., • Windows Disk Management (diskpart, partition concepts)., • Patching lifecycle understanding & patching experience, providing end to end support to patching activity., • EOL upgrade understanding., • Build new virtual servers as part of migrating 2008 servers to 2016 servers., • Experience on Client ESXi, and VSphere 5.x & 6.x and above environments with vCenter Management, Consolidated Backup, DRS, HA, vMotion, svMotion and FT., • Client Administration experience including cloning, disk expansion, basic troubleshooting, virtual appliances., • Experience on guest OS installation, setting up of VM priorities, Cloning, Snapshots, • Experience with Microsoft clustering in a Client environment., • Troubleshooting skills both with hardware and software in windows environment., • Knowledge on RAID Configurations., • Backup and restore concepts, troubleshoot if any issues arise during backup failure., • ITIL concepts - Knowledge of change management process and experience planning and executing scheduled changes.

Job Description About Carvana "We believe CVNA is in the early stages of becoming the next U.S. retail category killer." – Stephens Investment Bank, Analyst Report, Sept. 2024 Building leading-edge technology has been at the core of Carvana's strategy since our founding, driving us to become the 3rd fastest company in history to organically reach the Fortune 500 following only Amazon and Google. Today, we remain founder-lead and as ambitious as ever. In 2024, we have not only emerged as the fastest growing automotive retailer, but also the most profitable thanks to our deep vertical integration across retail, lending, vehicle transportation, wholesale auctions, and more. If you want to grow not just as an Engineer but as a leader and business-builder, Carvana is the place for you. Our technology teams build: • End-to-end ecommerce for both selling and buying cars, including everything you see on Carvana.com and in our mobile apps., • AI-driven customer support across chat, email, SMS, and voice, as well as a proprietary CRM platform to ensure the most efficient and highest quality customer experience., • 360°ree; vehicle photography and interactive merchandising using cutting edge computer vision and AI techniques., • The most sophisticated and self-service automotive lending platform in the world., • Systems and tools behind a nationwide logistics network that has delivered and picked up over 3 million cars via our fully owned and operated fleet of automotive haulers, efficiently managing distribution of our massive inventory to 85% of US driveways., • Enterprise grade systems for operating the largest vehicle reconditioning facilities in the US, with workflow and automation to guide the work for everything mechanical, electrical, and cosmetic needed to bring each car to our high standards. THIS IS A 100% ON-SITE POSITION FROM OUR HQ IN PLAYA VISTA OR TEMPE (Monday through Friday) About the team and position The Communication Platform team owns the systems that connect Carvana to its customers, delivering the right message, at the right time, in the right channel. At the center of that ecosystem is Sebastian, our AI-powered conversational agent that helps millions of customers research, buy, sell, and manage their vehicles. Built on top of leading-edge LLMs, Sebastian is evolving into an embedded digital concierge, one that answers questions, compares vehicles, resolves issues, and makes ownership effortless. We're looking for a Product Manager to own the delivery and continuous improvement of Sebastian, ensuring it becomes the most engaging and trusted self-serve experience in automotive retail. Your mission: help customers accomplish everything they need – research, purchase, sell, and ownership support – through Sebastian. We're looking for incredibly intelligent, entrepreneurial, hard-working go-getters who are excited about working in a product-driven technology company to help us drive the best customer experience. You're likely a great fit if you have a quantitative background, expertise in designing experiments, and strong product instincts. Ideally, you are fanatical about delighting users, moving huge numbers, and seeing your product vision come to life. You love addressing high-level business problems quickly and autonomously while building deep relationships with stakeholders. What you'll be doing You will work closely with engineering, design, and analytics teams to scope and prioritize projects, write clear requirements, analyze data, and continually improve the customer experience with Sebastian, our conversational AI agent. Your focus will be on delivering high-quality, engaging self-serve experiences that help customers research vehicles, complete their purchase, and get support throughout ownership. Most importantly, you will make measurable business impact. As the leader of your area, you are ultimately responsible for the success of your products and the long-term trajectory of key organizational outcomes such as sales, customer satisfaction, and cost per unit sold. Additionally: • Drive the product roadmap and manage the end-to-end lifecycle for initiatives that enhance Sebastian's ability to help customers research, buy, sell, and own their vehicles., • Partner with product and business teams across Carvana to embed Sebastian into their customer experiences and deliver unified, conversational journeys., • Collaborate with partners to identify opportunities for improvement, prioritize based on impact, and ensure projects align with the broader communication platform strategy., • Be actively involved in interpreting analytics, running experiments, and translating insights into continuous product improvements., • Communicate and collaborate effectively with Carvana's Engineering, Data Science, Design/UX, Analytics, and Customer Care teams., • A bachelor's degree in STEM, Economics/Finance, or Design/UX or equivalent experience., • 2+ years of work experience, ideally in product, product analytics, or a related discipline., • Proven ability to drive measurable business and customer outcomes. Focus on outcomes and user experience first and foremost., • Outcome-oriented and data-driven decision making, backed by expertise in metrics, analytics, and data tools such as SQL, Tableau, Sigma., • Familiarity with LLM product mechanics — prompting, grounding, evaluation, and safety., • Excellent communication, organizational, and project management skills to maintain strong attention to detail while leading large cross-functional efforts., • Ability to learn and absorb technical concepts and effectively communicate them to a non-technical audience., • Deep product experience at one or more highly successful (and ideally hypergrowth) companies, • Opinions - you should be familiar with a lot of products in consumer web/mobile and have some degree of taste around what you do and don't like., • Experience with experiment design and interpretation., • Curiosity, product taste, and an instinct for delightful UX., • Willingness to roll up your sleeves and get it done, no matter what it is, for the sake of the team and our customers., • Strong UX instincts with the ability to understand and anticipate user needs and pain points, • Agile methodology experience, • Product strategy/road-mapping experience, • Experience embedding conversational AI in consumer products., • Full-Time Salary Position with a competitive salary., • Medical, Dental, and Vision benefits., • 401K with company match., • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more., • A great wellness program to keep you healthy and happy both physically and mentally. To be able to do your job at Carvana, there are some basic requirements we want to share with you. Legal Stuff Hiring is contingent on passing a complete background check. This role is eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionAbout Machina Labs At Machina Labs, we’re reshaping manufacturing through advanced robotics and machine learning. Our platform uses the largest 6-axis robots on the market to form 2D sheets of metal into complex 3D parts, layer-by-layer. Traditional sheet metal production was designed for scale, not flexibility. It relies on costly dies and tooling that make lower volume projects prohibitively slow and expensive. We’re changing that. Whether you’re a startup building a few thousand airframes or an automaker prototyping next-generation components, Machina Labs gives you the ability to iterate and manufacture at the speed of software. With support from the venture arms of Toyota, NVIDIA, and Lockheed Martin, we’re accelerating the future of manufacturing, one where factories are flexible, production is on-demand, and innovation is unconstrained. Job Description Machina Labs is looking for motivated, energetic, and enthusiastic Manufacturing Technicians to join our Production team who are working on new robotic systems for sheet metal forming. As a Manufacturing Technician you will be in charge of installing, maintaining, and operating our newly developed manufacturing systems. You will be responsible for maintaining daily production uptime of the machines, including all subsequent operations such as trimming, deburring, grinding, and coating. This position also involves the proper documentation of process settings through setup sheets (maintained online) and maintenance of process books (online) and their contents. Other tasks relevant to the process technician include participating in work instruction development projects, and training others as necessary. You will be working with manufacturing, mechanical, software and robotics engineers to implement new systems and manufacturing parts. Success in this role requires people who are motivated, adaptable, inquisitive, have a high attention to detail, and are eager to learn new things. Our team is tight-knit, and we regularly push the boundaries of what has been done in traditional manufacturing. In addition to the required experience below, our ideal candidate needs to demonstrate exceptional personal initiative, inclination to try new processes, and the ability to maintain positivity, composure and a good attitude in demanding technical situations. Whether you are working with industrial robotic systems or finishing a recently formed sheet metal part, you’ll be expected to be responsible, hardworking, and conscientious of the quality of work you are performing. We need people who are not afraid to use their technical ability to not only identify issues but propose solutions and implement improvements. You must be able to produce high-quality work in a timely manner while continually looking forward to driving process improvements that streamline work and save costs. Basic Qualifications • High school diploma or equivalency certificate., • 3+ years of experience in mechanical fabrication (component assembly, welding, machining, hand tools, etc.)., • 2+ years of working with industrial robotic systems or other similar systems with advanced automation., • Basic computer hardware competency, including connecting peripherals, network cables, printer configuration, wireless troubleshooting, and working with online applications like email and chat software. Preferred Qualifications, • Experience with sheet metal shaping and finishing, • Experience with drilling, reaming, honing and countersinking straight and close tolerance holes, • Comfortable with a mix of repetitive and new, one-off work, • Ability to effectively communicate with all levels of the organization, • Able to adapt to constantly changing work assignments and fast paced work environment, • Able to interpret geometrical tolerances on part drawings, • Electrical wiring experience and some knowledge of how PLCs, sensors, and other electrical components are wired and work, • Experience with CNC machine operation, • Demonstrated professional track record of creative problem solving, cost reductions, and process improvement, • Excellent attention to detail, • Experience with forkliftsAdditional Requirements, • Must be available for either 1st shift (8 AM - 4:30 PM) or 2nd shift (2:00 PM to 10:30 AM), • Repetitive movement, bending or twisting, using hands to handle, control, or feel objects, tools or controls, exposure to sounds and noise levels that are distracting, and exposure to typical shop chemicals (coolant, solvents, cleaners) are generally required to perform the functions of this position., • Physical effort including standing, lifting, and carrying equipment up to 50 lbs unassisted., • Able to climb ladders and work in tight spaces.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off We are seeking a highly motivated and customer-focused Stock Plan Participant Support Specialist to join our team. In this role, youll be the primary point of contact for employees participating in public company stock plans, providing education, support, and guidance on equity compensation. You are not required to be licensed at the time of hire, but you must obtain your FINRA Series 7 and Series 63 licenses within the first 6 months of employment. We provide full training and support for licensing. Key Responsibilities: Participant Support & Education: • Provide frontline support to stock plan participants via phone, email, and chat, • Educate participants on various types of equity awards (RSUs, stock options, ESPP, etc.), • Assist with account setup, online access, and understanding of plan documentationTrading & Transaction Guidance:, • Help participants navigate the trading platform and guide them through exercises and sales, • Coordinate with brokerage partners to address trade-related inquiries, • Monitor and ensure timely execution and reporting of participant transactionsOperational Excellence:, • Maintain accurate and detailed records of participant interactions, • Identify and escalate opportunities for process improvement, FAQs, and resource enhancementsLicensing Requirement:, • Candidates must obtain FINRA Series 7 and Series 63 licenses within 6 months of hire, • Company-sponsored training, resources, and exam preparation providedQualifications:, • Strong interest in finance, equity compensation, or capital markets, • Excellent communication and customer service skills, • Comfortable learning trading and brokerage systems, • Self-motivated with strong problem-solving abilities, • Ability to meet deadlines and manage multiple priorities

Job Description Sales Styling Assistant - Beverly Hills, CA Our Sales Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Beverly Hills, CA location. Candidates must be at least 21 years of age. The targeted budget for this position is $22 /hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Deliver an elevated front-of-house experience that creates a celebration destination for couples exploring fine jewelry., • Assist with beverage and hospitality offerings, including preparing and serving coffee, tea, cocktails, curated snacks, and champagne for purchase celebrations., • Provide warm, personalized service by incorporating curated details and interactive moments that make each appointment meaningful and memorable., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . 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Job Description Sales Styling Assistant (Part-time) - Beverly Hills, CA Our part-time Sales Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person at our Beverly Hills, CA. Candidates must be at least 21 years of age. The targeted budget for this position is $22 /hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Deliver an elevated front-of-house experience that creates a celebration destination for couples exploring fine jewelry., • Assist with beverage and hospitality offerings, including preparing and serving coffee, tea, cocktails, curated snacks, and champagne for purchase celebrations., • Provide warm, personalized service by incorporating curated details and interactive moments that make each appointment meaningful and memorable., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 0zXGewdEGE

Job Description Jewelry Consultant - Beverly Hills, CA Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day- in- the- life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our new Beverly Hills, CA location. Candidates must be at least 21 years of age. The targeted budget for this position is $24-26/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Coordinate and lead intimate, elevated and personalized experiences that create meaningful, celebratory jewelry shopping experiences for couples., • Facilitate all aspects of assigned front of house appointments, including preparing and serving food and drink offerings, offering gifts and celebrations with purchase, etc., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and front of house areas., • Use our ERP system to manage your tasks and communicate cross-functionally., • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #IND111 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . 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Job DescriptionAt Kixie, we’re on a mission to empower sales professionals with a powerful, all-in-one sales engagement platform. Our solution seamlessly integrates with CRMs to streamline workflows, increase efficiency, and drive better results. With features like automated outreach, real-time insights, and robust reporting, Kixie helps sales teams connect, communicate, and close deals faster than ever. Behind our cutting-edge product are the individuals who drive it forward. We pride ourselves on fostering a collaborative, innovative, and supportive environment, where every team member’s contribution is an impact to our success! If you're someone who thrives on challenges, finds joy in solving meaningful problems, and seeks to help shape the future of sales engagement - Kixie is the place for you! We’re looking for a Technical Support Representative who can confidently tackle our more technical inbound inquiries — APIs, webhooks, firewalls, error logs, and bug replication. You’ll be the go-to for complex issues, helping customers get quick, clear answers while keeping things running smoothly. If you’re a self-starter with solid technical instincts, strong communication skills, and the drive to learn fast and work independently, we’d love to chat.Responsibilities • Serve as the first line of contact for customer issues via phone, email, and chat, ensuring timely and empathetic resolution., • Troubleshoot and diagnose technical problems across APIs, integrations, and telephony systems, escalating when necessary., • Collaborate with Engineering, Product, and Customer Success to resolve issues and surface product insights., • Create and maintain support documentation, FAQs, and learning resources to scale customer enablement., • Lead customer trainings, screen shares, and workshops to drive adoption and success., • Identify recurring issues, trends, and feature requests to inform product improvements., • Help improve internal support processes and automation for greater efficiency and consistency.Requirements, • Proven communicator with empathy and patience across phone, email, and chat., • Strong analytical and problem-solving skills; able to break down and resolve complex issues., • Experience with CRM platforms (Pipedrive, Salesforce, HubSpot) or similar tools., • Solid understanding of web technologies (APIs, webhooks, HTTP, JSON) and comfort using diagnostic tools (Postman, browser console, logs)., • Comfort working with data and interest in learning tools like Omni/Looker to inform decisions and measure performance., • Prior experience in a technical support, IT, or software-related role, or equivalent technical education/training., • Tech-savvy and quick to learn new systems (experience with SaaS integrations or telephony/VoIP is a plus)., • Familiarity with ticketing systems (e.g., Zendesk, Intercom) and documentation best practices., • Growth mindset and proactive in improving processes and customer experience., • Bachelor’s degree or equivalent technical background preferred.Benefits and Perks, • Comprehensive medical, dental, and vision insurance, • Unlimited paid time off (PTO), sick leaves, and paid holidays, • A pet-friendly office so your furry friends can be part of your workday, • Complimentary parking in our secure garage, • Opportunities to learn everything there is to know about tech startups and developing your CS skills

Job DescriptionABOUT HAPPY MONEY Happy Money is a consumer finance company that empowers people to achieve their goals through simple, transparent loans funded by trusted financial institutions. Through its proprietary lending platform, Hive, Happy Money delivers a fully digital experience that simplifies borrowing for consumers and helps credit unions, banks and asset managers diversify balance sheets and scale with confidence. Happy Money's end-to-end loan origination and participation programs provide partners with turnkey access to high-performing assets, underpinned by disciplined credit expertise and robust risk management. Together with its lending partners, Happy Money has originated more than $6.5 billion in loans to help nearly 350,000 people take greater control of their financial futures. Learn more at happymoney.com. View our Employee Privacy Policy here. ABOUT THE ROLE The Manager of Workforce Management is responsible for leading, developing, and optimizing workforce management operations within the contact center (New Accounts & Servicing teams). They are accountable for strategic workforce planning, forecasting, scheduling, and real-time management to ensure consistent operational performance and exceptional customer experience. This person will partner with internal and external contact center leadership to design and implement workforce strategies that support Happy Money's goals and performance standards. This position requires in-depth leadership, data-driven decision-making, excellent communication, and the ability to drive operational improvements in a dynamic environment. RESPONSIBILITIES • Forecast demand, optimize schedules, and model capacity across voice, chat, email, and SMS. Ensure we're staffed to hit service levels without burning budget on unnecessary overtime., • Design IVR flows, optimize call routing, manage our dialer, implement call branding, and evaluate platform alternatives. Be the technical brain behind every inbound and outbound interaction., • Own chat, email, and SMS as strategic channels. Monitor performance, identify bottlenecks, design routing logic, and drive improvements that make digital interactions as effective as voice., • Design, implement, and manage workforce management strategies within the contact center that ensure proper staffing levels to meet service demand., • Conduct long-term forecasting and capacity planning to align workforce needs with operational growth and seasonal fluctuations., • Leverage data analytics and historical trends to forecast call volumes and staffing requirements., • Monitor real-time data and recommend schedule adjustments as needed to optimize resource utilization., • Identify and implement process improvements that enhance productivity, decrease wait times, and improve overall customer and employee experience., • Standardized workforce management policies and procedures., • Research, implement, and manage workforce management systems, scheduling software, and automation tools to support contact center efficiency., • Evaluate emerging technologies to drive continuous improvement and innovation in workforce operations., • Analyze and monitor key performance indicators (KPIs) related to staffing, call handling, service levels, and workforce productivity., • Provide actionable insights and recommendations based on performance data to drive operational success. ABOUT YOU • 3+ years of workforce management experience in omni-channel contact centers with proficiency in Genesys WFM tools and real-time management expertise making live staffing decisions, • Experience in capacity planning for internal and external resources (internal teams and 3rd party agencies), • Advanced data analytics skills in SQL including forecasting models, pivot tables, and macros in Excel, • Hands-on Genesys Cloud CX 3 administration experience building IVR flows, configuring routing rules, managing user access, dialer management and optimizing platform performance, • Familiarity with AI-operated chatbots, • Deep understanding of call flow logic, DTMF menus, speech recognition, and self-service containment strategies that deflect calls without frustrating customers, • Can build flow charts, write SOPs, and translate complex routing logic into clear explanations that non-technical stakeholders, • See patterns in metrics and translate them into actionable improvements that move needles on efficiency, cost, and experience, • Can compare vendors, technologies, and process changes with compelling analysis that balances customer experience, operational efficiency, and budget reality, • Self-motivated and sense of ownership. When you spot problems, you fix them (or escalate with solutions already drafted), • Lending, banking, or collections experience with deep understanding of compliance constraints (TCPA, FDCPA, FCRA) BENEFITS & PERKS • Generous medical, dental, and vision insurance options, • Eligible for Annual Bonus, • 401k Plan with a matching contribution, • Generous PTO including sick leave, vacation, volunteer, and more, • 12 Weeks Paid Parental Leave, • Company-paid short & long term disability and life insurance, • Monthly tech stipend to help cover expenses for remote work, • Happy Money is a 100% fully distributed workforce Base Salary Range$110,000—$125,000 USD

Job Description The Warehouse Operations Coordinator serves as the on-site execution lead in the warehouse, combining core warehouse functions (inventory accuracy, order fulfillment, receiving) with direct support to the Purchasing Director and Customer Service Manager. This hybrid role ensures real-time accuracy, fast resolution of customer and procurement issues, and seamless execution of tasks requested by remote leaders, contributing to operational reliability and customer satisfaction in the enterprise drone/UAS market. Key Responsibilities: • Perform daily warehouse operations, including picking, packing, shipping, receiving, and physical inventory counts to maintain accurate stock levels., • Verify incoming shipments against purchase orders and packing slips, inspect for damage/quantity discrepancies, and report issues to the Purchasing Director immediately., • Update inventory records in real time in the warehouse management system after receiving, counting, or fulfilling orders., • Check order status, locate specific items, and provide updates/photos to the Customer Service Manager for customer inquiries or escalations., • Process returns received at the warehouse: inspect items, restock or quarantine as directed, update records, and coordinate with Customer Service for refunds/credits., • Execute ad-hoc tasks requested by the remote Purchasing Director (e.g., product photos, serial number checks, sample pulls, quality spot-checks)., • Execute ad-hoc tasks requested by the remote Customer Service Manager (e.g., order holds/releases, expedited packing, special labeling)., • Maintain a clean, organized, and safe warehouse environment in compliance with safety and company standards., • Assist with cycle counts, inventory reconciliations, and preparation for audits as directed., • Document and communicate warehouse activities, discrepancies, and resolutions daily to keep remote leaders informed. Qualifications: • 2–4+ years of hands-on warehouse experience, including inventory management, pick/pack/ship, receiving, and cycle counting., • Strong attention to detail and ability to maintain high inventory accuracy in a fast-paced environment., • Comfortable communicating clearly and professionally with remote managers via phone, email, chat, and photo/video sharing., • Basic proficiency with warehouse management systems (WMS), scanners, and Microsoft Office/Google Workspace., • Reliable, proactive, and able to work independently with minimal on-site supervision. Preferred Qualifications: • Experience supporting remote leaders or cross-functional teams in a warehouse setting., • Familiarity with e-commerce fulfillment (Shopify, ShipStation) or hardware/electronics products., • Forklift certification or willingness to obtain. Compensation and Benefits: $75,000 annually, commensurate with experience, based on Los Angeles market rates for a full-time role, with health, dental, vision insurance, and retirement plans as per company policy.

Job Description Join the movement! Erewhon market is trailblazing in the health and wellness industry, and we’re rapidly expanding! Our culture comes from unstoppable leaders, inspiring staff, and the best food and wellness products on the planet. 10+ locations and growing. What We Offer: • $22 - $26 / hour (based on experience), • 50% off organic meals daily (during in-store visits), • 20% off in-store purchases, • Opportunity for tips, evenly shared amongst valet/parking team, • Bonuses and sales rewards (for some departments), • HUGE opportunities for career growth We are looking for an individual with entry level experience and a desire to learn IT Technical skills. Applicant should have some skills and exposure to networking and PC troubleshooting technical problems. We are seeking an entry level technician with good troubleshooting skills, strong communication and customer service skills, who is able to follow directions well, can work in a fast-paced and high-energy environment and can exercise good judgment. The candidate will be able to take direction, learn and have a desire to grow their skills. Education/Certifications/Experience • A+ or similar certification desired (not required), • Network+ or similar certification desired (not required), • Other IT certifications or formal IT education a plus, • Position includes travel between corporate offices and on-site to support our store locations., • Mandatory travel required (spanning from throughout San Fernando / Los Angeles regions)., • On-site visits to locations (scheduled, recurring, and possible emergency support requests) during business and non-business hours., • Deploy, maintain, and support network devices and connectivity, workstations, laptops, mobile devices, printers, peripherals, operating systems, and applications needed by clients., • Technician I will be expected to support users via chat, web, email, or phone once training is completed. Supervisor and management will always be available to escalate, however a minimum level of stand alone ability will be required., • On-call (after hours support) responsibilities as scheduled. Hours are flexible within the abilities of IT management, staffing and events to protect company needs. Must be willing to work various shifts and/or days., • Acceptable candidates will have a desire to learn industry specific technology, setup, repair and maintenance in addition to core IT concepts., • Support IT projects as need at all company locations., • We are looking for an entry level IT Technician with a minimum of 2 years of job experience in any field (technical not required). Any technical experience will be considered., • We are seeking a candidate with good troubleshooting skills, strong communication that is able to follow directions well, can work in a fast-paced and high-energy environment and can exercise good judgment., • Comfortable, functional, and clean work attire required., • Valid Driver's License / Reliable vehicle with valid registration and auto insurance (mileage reimbursed)., • Physical work such as lifting and carrying equipment., • IT certifications or formal IT education will be considered but is not required., • Basic understanding of Microsoft Windows desktop, setup and installation desired., • Basic skills in MS Office, Google desired., • Basic experience in PC hardware(other hardware experience will be considered)., • Entry level understanding of Android, iOS and the ability to learn., • Working knowledge of email/webmail. Google workspace and Google Drive experience are a plus., • Basic knowledge of Networking Support (i.e IP addressing concepts, utilizing basic network diagnostic tools, troubleshoot connectivity, Wi- Fi, etc.)., • Fast solid learner / Good troubleshooting and critical thinking skills / Reliable and dedicated / Professional demeanor., • Reasonable verbal skills and ability to communicate with others. Ability to receive feedback to enhance these skills., • Ability to work independently and in a team once training is complete., • 8 hour shift (overtime may be required on a limited basis), • 5 days a week (additional days may be offered during emergencies) Erewhon Market is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. By applying, you agree to Erewhon's Notice of Collection policy and all its terms and conditions:

Job DescriptionDescription: Job Title: Aquatics Technical Support Specialist II Department: Customer Support Reports To: Customer and Technical Support Manager Supervises: N/A Salary: Hourly, Non-Exempt / $22-$29 per hour This position is fully remote and can be performed from anywhere in the United States. The ideal candidate is in or around the Las Vegas, NV territory. SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES The Aquatics Technical Support Specialist II is responsible for efficiently addressing customer inquiries, offering effective solutions, and providing expert guidance to product users regarding features and functionalities. Each Specialist will be responsible for a designated portfolio of clients, serving as the primary point of contact for all client inquiries. Furthermore, Specialists will respond to escalated calls and offer assistance to clients beyond their assigned portfolio when necessary. Success in this role hinges on exceptional communication skills and troubleshooting skills, the ability to establish trust with our clients, proficiency in utilizing help desk software, and the overarching goal of contributing to our reputation as a company known for delivering outstanding customer support throughout all sales and after-sales processes. Key Responsibilities Include: • Proactively manage an allocated client portfolio to guarantee an exceptional customer experience, • Proficiently establish and nurture client relationships by regularly performing client check-ins and profile analysis, • Ensure a complete client onboarding process in VivoPoint, including user set up, notification preference, preliminary VivoPoint training, and confirmation that systems were installed correctly, • Respond promptly and accurately to customer inquiries via phone, email, or chat channels, • Identify and address customer needs, guiding them in utilizing specific product features effectively, • Effectively guide clients and team members through basic to intermediate troubleshooting procedures; accept and respond to escalated calls from Aquatics Technical Support Specialist I., • Conduct comprehensive analysis to detect and report product malfunctions, including testing various scenarios or simulating user experiences, • Create, maintain, and update our internal databases with relevant customer information as required, • Proactively perform simple analysis on client data to look for trends and provide training and offer assistance, recommendations, and solutions, • Export client data from VivoPoint to external programs in order to present to management and/or client as needed, • Collaborate with team members by sharing feature requests and suggesting effective workarounds for common to advance issues, • Proactively inform customers about new product features and functionalities, ensuring they stay updated, • Follow up with customers to confirm resolution of their issues and satisfaction with the provided solutions, • Serve as a liaison between the customer support team, management, and clients to enhance service quality and boost business productivity, • Coordinate with the Account Management team to guarantee the satisfaction of our current clients with our products and services, • Collaborate with the Channel Partner department to schedule repairs and warranty work efficiently, • Participate in internal meetings to discuss client status and trends and to brainstorm ideas on how to improve the client experience, • Additional tasks as assigned by management Requirements: QUALIFICATIONS • Intermediate to advanced knowledge of pool systems and equipment required, including knowledge of basics of pump room equipment, • Comprehensive knowledge of CRM systems and their functionality, • Proficient in utilizing computer systems and adept at navigating various software programs efficiently, • Proficient in analyzing client data to derive insights and make informed decisions, • Outstanding customer service skills, encompassing expertise in de-escalation techniques to effectively manage and resolve customer concerns, • Ability to navigate through software applications to effectively guide clients and team members through basic to intermediate troubleshooting procedures, • Exceptional communication skills, both written and verbal, to effectively interact with clients and team members, • Strong problem-solving abilities, with a demonstrated capacity to exhibit patience when addressing challenging cases, • Strong organizational abilities, enabling effective time management and successful multitasking, • Detail-oriented approach with a commitment to maintaining accurate records and documentation, • Demonstrated adaptability and the ability to thrive in a dynamic and fast-paced work environment, responding adeptly to changing priorities and customer needs, • Collaborative mindset to contribute to cross-functional teams and achieve common goals, • Highly self-motivated and passionately driven to achieve professional success, • Ability to move, lift, carry, and push objects weighing up to 25 lbs on an occasional basis, • Willingness and availability to work on weekends and holidays as required SUPERVISORY RESPONSIBILITIES • N/A EDUCATION and/or EXPERIENCE • Pool industry experience required, preferably in equipment troubleshooting and diagnosis, replacement, etc., • Must obtain CPO license within first 30 days in position, • Experience using help desk software and remote support tools preferred, • Experience using computer software programs required; experience with GSuite and/or MS Office preferred, • Experience using CRM systems required; experience with HubSpot and NetSuite is preferred but not required, • Must be able to effectively communicate in English. Ability to communicate effectively in Spanish a plus!

Job DescriptionDescription: Position Title: IT Service Desk Technician Location: Burbank, California (In-Person) Reporting To: Manager, IT Service Desk Legendary Entertainment is a leading media company with film (Legendary Pictures), television and digital (Legendary Television and Digital Media) and comics (Legendary Comics) divisions dedicated to owning, producing, and delivering content to worldwide audiences. Legendary has built a library of marquee media properties and has established itself as a trusted brand which consistently delivers high-quality, commercial entertainment including some of the world's most popular intellectual property. In aggregate, Legendary Pictures-associated productions have realized grosses of more than $20 billion worldwide at the box office. To learn more visit: . Summary Legendary is looking for a service desk technician with excellent problem-solving, communication and interpersonal skills to join the Service Desk team. The ideal candidate will successfully demonstrate patience, a positive, customer-friendly attitude, and the ability to work in a team environment. In addition, they should have a passion for technology and a desire to learn and grow quickly in a fast-paced environment. Responsibilities • Diagnose, support, maintain, and troubleshoot Windows and Mac computers, software, and printer issues over multiple channels (ticketing system, chat, phone, email, etc.)., • Provide support for users, including office and remote employees., • Configure and deploy Computers for new employees (account creation, software installation, etc.)., • Install and configure workstation, telephony, video, and mobile hardware/software as required., • Install and configure application and operating system software and upgrades., • Troubleshoot and repair hardware, network connectivity, and telecommunication issues., • Maintain call records, notes, and logs, and record resolution details., • Maintain hardware and software inventory., • Remove old equipment and performing data migration to new machines., • Configure and support various AV equipment in Executive offices, conference rooms, and multi-purpose rooms., • Support for business applications/platforms, such as MS Office, Adobe, Box, Zoom, iOS, Android., • Install and test software and computer-related equipment., • Other related duties per need and management direction.Requirements:, • Computer Science, Engineering or related degree, or equivalent work experience preferred, • Experience working with file collaboration, desktop productivity, and telecommunications services, • Familiarity with Conference Room A/V Equipment, • Excellent communication, documentation, and customer service skills, • Ability to work effectively both individually and as part of a team, • Knowledge of ITIL/ITSM best-practices, • Previous Customer Service and/or Service Desk experience preferred Legendary Entertainment is an equal opportunity employer. Legendary Entertainment does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual oriented, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law. The anticipated annual base salary for this position is $50,000 to $55,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. Total rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. Legendary Entertainment also provides a variety of benefits to employees, including health insurance coverage, employee wellness programs, life and disability insurance, a retirement savings plan, year-round paid holidays, and paid time off (PTO). The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, market demands and indicators, specific and unique skills or training, level of education attained, certifications or other professional licenses held, and if applicable, the geographic location in which the applicant lives and/or from which they will be performing the job. The hiring salary range (amount) for this position applies to New York City and California.

Job Description Join the movement! Erewhon market is trailblazing in the health and wellness industry, and we’re rapidly expanding! Our culture comes from unstoppable leaders, inspiring staff, and the best food and wellness products on the planet. 10+ locations and growing. What We Offer: • $27 - $30 / hour (based on experience), • 50% off organic meals daily (during in-store visits), • 20% off in-store purchases, • Opportunity for tips, evenly shared amongst valet/parking team, • Bonuses and sales rewards (for some departments), • HUGE opportunities for career growth We are looking for an individual with entry level experience and a desire to learn IT Technical skills. Applicant should have some skills and exposure to networking and PC troubleshooting technical problems. We are seeking an entry level technician with good troubleshooting skills, strong communication and customer service skills, who is able to follow directions well, can work in a fast-paced and high-energy environment and can exercise good judgment. The candidate will be able to take direction, learn and have a desire to grow their skills. Education/Certifications/Experience • A+ or similar certification desired (not required), • Network+ or similar certification desired (not required), • Other IT certifications or formal IT education a plus, • Position includes travel between corporate offices and on-site to support our store locations., • Mandatory travel required (spanning from throughout San Fernando / Los Angeles regions)., • On-site visits to locations (scheduled, recurring, and possible emergency support requests) during business and non-business hours., • Deploy, maintain, and support network devices and connectivity, workstations, laptops, mobile devices, printers, peripherals, operating systems, and applications needed by clients., • Technician I will be expected to support users via chat, web, email, or phone once training is completed. Supervisor and management will always be available to escalate, however a minimum level of stand alone ability will be required., • On-call (after hours support) responsibilities as scheduled. Hours are flexible within the abilities of IT management, staffing and events to protect company needs. Must be willing to work various shifts and/or days., • Acceptable candidates will have a desire to learn industry specific technology, setup, repair and maintenance in addition to core IT concepts., • Support IT projects as need at all company locations., • We are looking for an entry level IT Technician with a minimum of 2 years of job experience in any field (technical not required). Any technical experience will be considered., • We are seeking a candidate with good troubleshooting skills, strong communication that is able to follow directions well, can work in a fast-paced and high-energy environment and can exercise good judgment., • Comfortable, functional, and clean work attire required., • Valid Driver's License / Reliable vehicle with valid registration and auto insurance (mileage reimbursed)., • Physical work such as lifting and carrying equipment., • IT certifications or formal IT education will be considered but is not required., • Basic understanding of Microsoft Windows desktop, setup and installation desired., • Basic skills in MS Office, Google desired., • Basic experience in PC hardware(other hardware experience will be considered)., • Entry level understanding of Android, iOS and the ability to learn., • Working knowledge of email/webmail. Google workspace and Google Drive experience are a plus., • Basic knowledge of Networking Support (i.e IP addressing concepts, utilizing basic network diagnostic tools, troubleshoot connectivity, Wi- Fi, etc.)., • Fast solid learner / Good troubleshooting and critical thinking skills / Reliable and dedicated / Professional demeanor., • Reasonable verbal skills and ability to communicate with others. Ability to receive feedback to enhance these skills., • Ability to work independently and in a team once training is complete. Schedule: • 8 hour shift (overtime may be required on a limited basis), • 5 days a week (additional days may be offered during emergencies) Erewhon Market is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance. To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. By applying, you agree to Erewhon's Notice of Collection policy and all its terms and conditions:

Job Description Job Description: Ecommerce Customer Service Specialist Reports To: Ecommerce / Ring Center Manager Direct Reports: None Position Summary The Ecommerce Customer Service Specialist is responsible for delivering an exceptional, seamless customer experience across digital and phone channels while supporting online sales and in-store traffic. This role manages ecommerce order fulfillment, custom order entry, sales via phone/chat/email, customer complaints, and fraud prevention, ensuring orders are processed accurately and shipped on time. The specialist also collaborates with internal teams to maintain operational efficiency and uphold the brand’s high standards. Key Responsibilities Customer Experience, Sales & Complaint Management • Sell products and services to customers over the phone, chat, and email, providing guidance and recommendations to meet their needs., • Accurately input custom orders, ensuring all specifications are captured correctly., • Handle customer inquiries and complaints with empathy and professionalism, actively listening, documenting concerns accurately, and determining whether issues can be resolved immediately or require escalation., • Process online orders end-to-end, including reviewing, fulfilling, and completing orders within established timelines., • Pull merchandise from multiple store locations as needed, coordinating with store teams to determine the best fulfillment method., • Prepare receipts, shipping documentation, and carrier labels accurately., • Pack and ship orders from the Home Office in accordance with brand standards and service-level expectations., • Monitor ecommerce orders for irregularities, verify order details, and escalate suspected fraud to the appropriate teams., • Collaborate cross-functionally with internal departments, including Stores, Merchandising, Operations, and Logistics, to ensure timely and accurate order fulfillment, issue resolution, and sales support., • Represent the brand with professionalism, consistency, and adherence to company values., • Maintain open, respectful communication with teammates and leadership., • 1+ year of customer service or sales experience (luxury retail preferred), • 1+ year experience with Salesforce CRM preferred, • Strong multitasking, follow-up, and organizational skills, • Guest-first mindset with strong attention to detail, • Experience with custom order entry and ecommerce sales via phone, chat, or email, • Familiarity with sales and ecommerce platforms (Oracle, Salesforce, Magento, or similar) preferred, • Flexible schedule, including evenings, weekends, and holidays

Job Description JOB HOURS: Monday - Friday 9am - 5pm JOB LOCATION:6055 E Washington Blvd.Commerce, CA 90040 JOB OVERVIEW Source One Payment Solutions offers an array of merchant services, supplying credit card processing terminals, POS systems, Virtual Gateways, and other processing methods. We are located in Commerce, CA and provide services to merchants throughout the U.S. states. JOB DESCRIPTIONThe Merchant Account Support Agent will be part of our Operations Department and will be responsible for supporting the business and technical needs of our growing merchant base. You will be assisting existing merchants with their merchant services accounts through e-mail, phone calls and the CRM as well as assisting and providing sales agent support. RESPONSIBILITIES AND DUTIES • Provide extraordinary client service to merchants via inbound phone calls, email or chat., • Provide extraordinary service and sales support to agents and partners., • Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations., • Answer merchant questions and resolves customer support problems related to billing, account management and troubleshooting., • Help to ensure incoming requests are handled in a timely manner and communicating with other departments, managers, and Business Consultants., • Thoroughly describe and document work using call ticketing systems., • Update the ticketing system and advance tickets with current status of all ongoing issues and Merchant Contacts., • Ongoing on the spot training and updates for Business Consultants., • Customer service experience required., • Prior experience in call center, financial industry or ecommerce environments is preferred., • Confirmed commitment to quality and customer service., • Strong customer service skills and follow-thru skills., • Excellent verbal and written communications, interpersonal skills, customer orientation, team interaction, problem solving, and multi-tasking skills required., • Punctual, regular and consistent attendance., • Bi-lingual (Spanish) is a plus but not required., • Computer Skills, including Microsoft Office and Outlook., • Proven prior CRM or database experience is preferred., • 2+ years Customer Service/Technical Support experience preferred, but not required., • High school diploma or equivalent is required Salary: $12.00 to $17.00 /hour

Job DescriptionMeet REVOLVE: REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit . At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive. To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve. Are you ready to set the standard for Premium apparel? Main purpose of the Customer Service Representative role: This is a full-time role for a candidate who will be answering inbound calls, chats, SMS, and emails with professionalism and excellent support. Representing REVOLVE in a way that is consistent with our organizational values. We obsess over our customers! Required equipment will be provided. *Must be available for the following shift: 11:30am - 8:00pm PST (Days off TBD) Major Responsibilities: Essential Duties and Responsibilities include the following. Other duties may be assigned. • Answering inbound telephone calls and providing excellent customer support, • Responding to customer questions and comments via phone, email, Live Chat, and SMS with speed and professionalism, • Responsible for researching and resolving complaints to ensure customer retention and satisfaction, • Follow up on all written correspondence and escalate to customer service manager on duty as necessary, • Coordinate and follow up with other departments to ensure problem resolution and work together with other customer service team members to promote an environment of customer satisfaction Required Competencies: To perform the job successfully, an individual should demonstrate the following competencies: • Fluent in both English and Spanish, • Ability to work in a team environment, • Ability to give and receive honest and direct feedback, • Strong customer orientation with desire and willingness to help, • Strong verbal and written communication skills, • Ability to work in the intensity of a high-volume inbound call center and capability of upholding the highest quality standards for individual output, • Knowledge of apparel construction and fabrication and various fashion categories, • Ability to work required overtime when business needs warrant, • Schedule flexibility as shifts can change based on needs of our customers Remote Work Requirements: • Ability to work autonomously in a virtual environment, • Must be reachable and available by telephone, email, and instant message during work hours, • Ability to meet set productivity standards on an ongoing basis, • Must have a dedicated quiet and distraction free work space, including an appropriate work surface (desk that can accommodate a laptop and monitor), • Reliable internet speed of 50 Mbps or greater with Ethernet connection (Wi-Fi not permitted), • Ability to use the majority of your internet bandwidth for work (will have to avoid sharing bandwidth with others, especially if it involves activities that consume a considerable amount of bandwidth) Minimum Qualifications: • Fluent in both English and Spanish, • Experience with Microsoft word and excel, • High School Diploma, • Type 50+ words per minute Preferred Qualifications: • 1+ years in Customer Service, help desk or call center experience, • Type 60+ words per minute, • Working knowledge of website navigation A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day. For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base hourly/salary range is $20.00/per hour to $24.00/per hour. ATTENTION: After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.

Job DescriptionMeet REVOLVE: REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit . At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive. To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve. Are you ready to set the standard for Premium apparel? Main purpose of the Spanish Customer Service Representative (TX/ID/NV) role: Answering inbound calls, chats, SMS, and emails with professionalism and excellent support. Representing REVOLVE in a way that is consistent with our organizational values. We obsess over our customers! Required equipment will be provided. Other duties may be added as needed. Major Responsibilities: Essential Duties and Responsibilities include the following. Other duties may be assigned. • Answering inbound telephone calls and providing excellent customer support, • Responding to customer questions and comments via phone, email, Live Chat, and SMS with speed and professionalism, • Responsible for researching and resolving complaints to ensure customer retention and satisfaction, • Follow up on all written correspondence and escalate to customer service manager on duty as necessary To perform the job successfully, an individual should demonstrate the following competencies: • Ability to demonstrate fluent and expert level English and Spanish Language skills - both written and spoken, • Ability to work in a team environment, • Ability to give and receive honest and direct feedback, • Strong customer orientation with desire and willingness to help, • Strong verbal and written communication skills, • Ability to work in the intensity of a high-volume inbound call center and capability of upholding the highest quality standards for individual output, • Knowledge of apparel construction and fabrication and various fashion categories, • Ability to work required overtime when business needs warrant, • Ability to work autonomously in a virtual environment, • Must be reachable and available by telephone, email, and instant message during work hours, • Ability to meet set productivity standards on an ongoing basis, • Must have a dedicated quiet and distraction free work space, including an appropriate work surface (desk that can accommodate a laptop and monitor), • Reliable internet speed of 50 Mbps or greater with Ethernet connection (Wi-Fi not permitted), • Ability to work autonomously in a virtual environment, • Must be reachable and available by telephone, email, and instant message during work hours, • Ability to meet set productivity standards on an ongoing basis, • Must have a dedicated quiet and distraction free work space, including an appropriate work surface (desk that can accommodate a laptop and monitor), • Reliable internet speed of 50 Mbps or greater with Ethernet connection (Wi-Fi not permitted), • Excellent English and Spanish spoken and written language skills, • Experience with Microsoft word and excel, • High School Diploma, • 1+ years in Customer Service, help desk or call center experience, • Type 60+ words per minute, • Working knowledge of website navigation A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day. For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base salary range is $18 - $20/hr. ATTENTION: After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.

Job Description Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, Labstat International Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine, and hemp industries. We are currently looking for a Customer Experience Representative to join our team! In this key role you will be the primary interface between the clients and the laboratory for daily phone interactions and routine daily client requests. This role is responsible for all client services work necessary to support the field sales team and lab, sample submissions, and related duties. This position will route requests to the appropriate expert: Supervisor, Associate Director, Director of Laboratory Technical Services, Technical Supervisor, Lab Manager, as well as other subject matter experts to assist clients, managing follow-up to ensure responses are received by the customer in a timely manner. ESSENTIAL RESPONSIBILITIES: • Works directly with clients, technical teams, and sales to ensure the optimum customer experience., • Provides proactive customer service to include contacting customers via phone, email, video chat and other means to communicate relevant information and updates about their testing., • Monitors testing report due dates, follows up with lab managers on delayed due dates and proactively informs the customer of any delays prior to the initially anticipated due date., • Ensures all customer inquiries, by all points of communication, are handled in a timely and efficient manner. Ensures that all client issues are resolved., • Keeps a pulse on client interactions and proactively communicates escalating issues to the Laboratory Director and Sales., • Supports data entry into Salesforce., • Utilizes Salesforce to enter customer correspondence and obtain client identifiers for use in LIMS contracts. Ensure all complaints are followed up and closed., • Routes customer requests and complaints to the appropriate team members and follows-up to ensure a timely closure of each case., • Carries out client requests per instructions and keeps appropriate records., • Collaborates with sales on current and new business opportunities., • Assists management and sales in client relations, client communications, client literature dispersal (to include special presentations, letters, mail outs, memos, overnight shipping, and packets), special arrangements or administrative projects and standard operating procedures., • Awareness of processes, procedures, and techniques in accordance with the Certified Group’s Methods Manual, Quality Manual, Chemical Hygiene Plan, Safety Manual, and approved laboratory procedures as they relate to the administrative functions of the laboratory., • Bachelor’s degree in business or science. Studies in marketing, communications, microbiology, chemistry, food, pharmacology, or cosmetic sciences are a plus., • One or more years of experience in customer relations to include clerical assistance, customer service, MS Office software usage, and Salesforce usage preferred., • Applied business experience with food, cosmetic, nutraceuticals, or CPG related companies desired., • Laboratory and scientific experience are a plus., • Equivalent combination of education and experience acceptable., • Ability to read and comprehend instructions, correspondence, and memos and convert them into action., • Must have effective verbal and written communication skills, strong problem-solving and decision-making skills., • Commitment to detailed, accurate, and timely results., • Ability to multi-task, plan, and organize., • Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals., • Basic knowledge of Excel and Salesforce (CRM) is essential., • Some schedule flexibility will be required as work load my vary from week to week., • Must be able to work constructively with others in a traditional office environment., • Comfort with prolonged sitting and viewing of computer screens., • Ability to work effectively under stress with interruptions and deadlines., • Progressive 401k Retirement Savings Plan, • Employer Paid Short- Term and Long-Term Disability, and Life Insurance, • Group Medical, • Tuition Reimbursement, • Flexible Spending Accounts, • Dental, • Paid Holidays and Time Off Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status. Monday through Friday, 8:00 AM to 4:30 PM.

Job Description Customer Service Representative (Full-Time) About CanQualify CanQualify is an industry-leading compliance management company helping clients streamline contractor qualification, safety, and risk management processes. Recently acquired by Tang & Company, a family-owned organization with over 45 years of experience in the Oil & Gas, Construction, and Industrial sectors, CanQualify continues to grow its platform and service capabilities to better serve clients nationwide. Position Overview We’re looking for a motivated and detail-oriented Customer Service Representative to join our team full-time. In this role, you’ll be the primary point of contact for our suppliers — providing exceptional support, ensuring a smooth onboarding experience, and maintaining CanQualify’s reputation for top-tier service and reliability. Work Schedule • Full-Time, Monday through Friday, • Serve as the first point of contact for supplier inquiries via phone, email, and chat., • Provide step-by-step assistance to suppliers navigating the CanQualify platform., • Manage incoming requests, troubleshoot issues, and escalate complex concerns when necessary., • Maintain accurate records of supplier interactions and follow up to ensure timely resolution., • Collaborate with Account Managers, the Compliance Team and other departments to support client/supplier satisfaction and program success., • Educate supplier users about CanQualify’s tools, features, and compliance requirements., • Identify recurring customer needs or pain points and provide feedback to improve service and product performance., • 3 years of customer service or client support experience, preferably in a B2B or SaaS environment., • Strong communication skills — both written and verbal., • Exceptional attention to detail and organizational abilities., • Problem-solving mindset and ability to work under minimal supervision., • Proficient in Microsoft Office Suite and comfortable learning new software tools., • Opportunity to be part of a fast-growing organization backed by Tang & Company., • Collaborative, team-oriented culture that values initiative and innovation., • Competitive compensation and benefits package., • Room for career advancement and professional development #MP1

Job Description Meet REVOLVE: REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 20 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit . At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive. To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve. Are you ready to set the standard for Premium apparel? Main purpose of the Spanish Customer Service Lead ( TX/ID/NV ) role: This is a full time role for a candidate who assist Managers in training and developing customer service representatives. Answering inbound escalated calls, chats, and emails with professionalism and excellent support. Other duties may be added as needed. This is a remote Customer Service Team Lead role, open to residents in Texas and Idaho state. This position will require broad flexibility and may require working weekends *This is a remote Customer Service Team Lead role, open to residents in Texas/Idaho/Nevada state. The schedule is as follows: Sat-Wed, 7AM03:30PM PST. Major Responsibilities: Essential Duties and Responsibilities include the following. Other duties may be assigned. • Train and develop a team of customer service representatives., • Review email, chat, and phone call communications ensuring that company policies and ideals are upheld., • Handle escalated customer calls, emails, and chats as needed., • Respond to customer questions and comments via phone, email, and live chat with speed and professionalism., • Answer inbound telephone calls and providing excellent customer support., • Responsible for researching and resolving complaints to ensure customer retention and satisfaction., • Follow up on all written correspondence and escalate to customer service manager on duty as necessary., • Coordinate and follow up with other departments to ensure problem resolution, and work together with other customer service team members to promote an environment of customer satisfaction., • Able to navigate proficiently through multiple systems., • Keep current and train customer service representatives with all new policy and procedures. Required Competencies: To perform the job successfully, an individual should demonstrate the following competencies: • Ability to work in a team environment, • Ability to give and receive honest and direct feedback, • Strong customer orientation with desire and willingness to help, • Strong verbal and written communication skills, • Ability to work in the intensity of a high-volume inbound call center and capability of upholding the highest quality standards for individual output, • Knowledge of apparel construction and fabrication and various fashion categories, • Ability to work required overtime when business needs warrant, • Schedule flexibility as shifts can change based on needs of our customers, • Ability to work autonomously in a virtual environment, • Must be reachable and available by telephone, email, and instant message during work hours, • Ability to meet set productivity standards on an ongoing basis, • Must have a dedicated quiet and distraction free work space, including an appropriate work surface (desk that can accommodate a laptop and monitor), • Reliable internet speed of 50 Mbps or greater with Ethernet connection (Wi-Fi not permitted), • Ability to use the majority of your internet bandwidth for work (will have to avoid sharing bandwidth with others, especially if it involves activities that consume a considerable amount of bandwidth) Minimum Qualifications: • Experience with Microsoft word and excel, • High School Diploma, • Type 50+ words per minute Preferred Qualifications: • Some College, • 2+ years in customer service, help desk or call center experience in a retail environment, • 1+ years team leadership experience, • Type 60+ words per minute, • Working knowledge of website navigation, • Experience with Microsoft Word and Excel A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day. For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base hourly/salary range is $26.00/hr to $28.00/hr. ATTENTION: After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.

Job DescriptionJob Ad: Customer Support Agent (Travel)Ideaboxpro (Los Angeles, CA) Job Title: Customer Support Agent (Travel) Company: Ideaboxpro Location: Los Angeles, CA Salary: $23 - $30 per hour Job Type: Full-Time Work Type: In-person (strictly on-site) About Us: Ideaboxpro is a forward-thinking marketing agency located in the heart of Los Angeles. We specialize in innovative marketing strategies that help brands stand out in a competitive landscape. Our team is composed of creative and dedicated professionals who are passionate about driving results for our clients. At Ideaboxpro, we foster a dynamic and collaborative environment where creativity thrives. Job Description: ThinkTell Junction We are seeking a dedicated and personable Customer Support Agent (Travel) to join our dynamic team. In this role, you will be the first point of contact for our customers who are seeking assistance with their travel plans, from booking inquiries to troubleshooting issues. Your primary goal will be to ensure a seamless and enjoyable experience for travelers by providing accurate information and prompt support. Responsibilities: • Provide exceptional customer service and support to travelers via phone, email, and chat., • Assist customers with flight bookings, changes, cancellations, and inquiries regarding travel itineraries., • Resolve customer complaints and issues effectively and efficiently., • Educate customers about travel policies, procedures, and available services., • Document customer interactions and feedback in the customer relationship management (CRM) system., • High school diploma or equivalent; a degree in hospitality or related field is a plus., • Proven experience in customer service or support, preferably in the travel industry., • Excellent verbal and written communication skills., • Strong problem-solving abilities and a customer-focused mindset., • Ability to work in a fast-paced environment and handle multiple inquiries simultaneously., • Competitive hourly wage ranging from $23 to $30 per hour., • Health, dental, and vision insurance., • Paid time off and holidays., • Opportunities for professional growth and development. Note On-campus work in Los Angeles

Job DescriptionDescription: Job Title: Customer Support & VivoPoint Monitoring Specialist Department: Customer Support Reports To: Customer and Technical Support Manager Supervises: N/A Salary: Non-Exempt, Hourly; $22-$25 per hour Position is remote anywhere in the US; Ideal candidate resides on the Pacific West Coast (Pacific time). SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Support & VivoPoint Monitoring Specialist is primarily responsible for reducing exposure and liability to the organization by actively monitoring the VivoPoint platform and notifying the client and appropriate parties of any unsafe water conditions that could cause harm to clients and their guests. Additionally, the position is responsible for efficiently addressing customer inquiries, offering effective solutions, and providing expert guidance to product users regarding features and functionalities. Success in this role hinges on exceptional communication skills and troubleshooting skills, the ability to establish trust with our clients, proficiency in utilizing help desk software, and the overarching goal of contributing to our reputation as a company known for delivering outstanding customer support throughout all sales and after-sales processes. Key Responsibilities Include: • Actively monitor VivoPoint accounts for alarm statuses, offline/online status, and open service orders, • Report critical / unsafe water conditions to account manager and client with recommendations on how to respond to the issue to reduce exposure and limit guest impact, • Respond promptly and accurately to customer inquiries via phone, email, or chat channels, • Identify and address customer needs, guiding them in utilizing specific product features effectively, • Pool equipment and part knowledge to effectively communicate using proper terminology, • Effectively guide clients and team members through basic troubleshooting procedures; calls needing advanced troubleshooting will be escalated to Specialist II or III as appropriate, • Troubleshoot chemical automation controllers (Emec, IPS, Prominent, Becs, etc.), • Troubleshoot chemical feeders, to include peristaltic pumps, Cal-Hypo dry erosion feeders, and salt systems, • Conduct comprehensive analysis to detect and report product malfunctions, including testing various scenarios or simulating user experiences, • Create, maintain, and update our internal databases with relevant customer information as required, • Proactively performing simple analysis on client data to look for trends and provide recommendations and solutions, • Export client data from CRM to external programs in order to present to management and/or client as needed, • Collaborate with team members by sharing feature requests and suggesting effective workarounds for common issues, • Proactively inform customers about new product features and functionalities, ensuring they stay updated, • Follow up with customers to confirm resolution of their issues and satisfaction with the provided solutions, • Serve as a liaison between the customer support team, management, and clients to enhance service quality and boost business productivity, • Coordinate with cross-functional teams to guarantee the satisfaction of our current clients with our products and services and to schedule repairs and warranty work efficiently, • Additional tasks as assigned by management Requirements: QUALIFICATIONS • Comprehensive knowledge of CRM systems and their functionality, • Proficient in utilizing computer systems and adept at navigating various software programs efficiently, • Proficient in analyzing client data to derive insights and make informed decisions, • Outstanding customer service skills, encompassing expertise in de-escalation techniques to effectively manage and resolve customer concerns, • Ability to navigate through software applications to effectively guide clients and team members through basic troubleshooting procedures, • Exceptional communication skills, both written and verbal, to effectively interact with clients and team members, • Strong problem-solving abilities, with a demonstrated capacity to exhibit patience when addressing challenging cases, • Strong organizational abilities, enabling effective time management and successful multitasking, • Detail-oriented approach with a commitment to maintaining accurate records and documentation, • Demonstrated adaptability and the ability to thrive in a dynamic and fast-paced work environment, responding adeptly to changing priorities and customer needs, • Collaborative mindset to contribute to cross-functional teams and achieve common goals, • Highly self-motivated and passionately driven to achieve professional success, • Ability to move, lift, carry, and push objects weighing up to 25 lbs on an occasional basis, • Willingness and availability to work on weekends and holidays as required SUPERVISORY RESPONSIBILITIES • N/A EDUCATION and/or EXPERIENCE • Pool industry experience required in equipment troubleshooting and diagnosis, replacement, etc., • Intermediate knowledge of pool equipment and pool systems, understanding general basics of pump room equipment, • Experience as a Customer Support Specialist or similar customer service role preferred, • Must obtain CPO license within first 60 days in position, • Experience using help desk software and remote support tools preferred, • Experience using computer software programs required; experience with GSuite and/or MS Office preferred, • Experience using CRM systems required; experience with HubSpot and NetSuite is preferred but not required, • Must be able to effectively communicate in English. Ability to communicate in a second language is a plus

Job DescriptionDescription: The Customer Service Representative (CSR) serve as the front line of the Portola Paints customer experience. They are responsible for assisting customers across multiple channels including in-person, phone, email, and online chat. The CSR is expected to provide accurate information, process orders, and troubleshoot customer issues with professionalism and care, while maintaining a clean and organized workspace. Communication & Organization • Respond promptly and accurately to customer inquiries via phone, email, and chat., • Sort, monitor, and delegate incoming emails in shared inboxes; monitor additional inboxes if assigned., • Provide product information, basic technical application support, and recommend solutions when appropriate., • Follow up on voicemails and missed calls in a timely manner., • Handle customer concerns professionally, resolve issues efficiently, and escalate to management when necessary., • Accurately process customer orders via phone, email, and point-of-sale (POS) systems., • Ensure orders are clearly and correctly formatted for production teams in the showroom and warehouse, including color, finish, and quantity details., • Initiate investigations, replacements, or follow-ups for lost or damaged orders as needed., • Participate in ongoing training related to product knowledge, customer service skills, and industry trends., • Attend paid training sessions that may occasionally occur outside of standard business hours with advance notice., • Greet customers warmly and create a welcoming showroom environment., • Assist customers with general inquiries and direct them as needed., • Offer fan decks and support customers during the color selection process., • Answer questions related to color options while allowing customers to make final selections (this is not a color consultant role)., • Retrieve orders from the will-call area and assist with lifting materials weighing up to 62 lbs.Requirements:, • Must be at least 18 years of age and legally authorized to work in the United States., • High school diploma or GED required., • Previous customer service or retail experience preferred., • Strong verbal and written communication skills with excellent interpersonal abilities., • Comfortable using computer systems, email, and POS software., • Ability to perform basic math functions., • Ability to lift and carry up to 62 lbs., • Valid driver’s license required., • Bilingual candidates are a plus.

Job Description Position Summary As a new team member of 33 USA Inc., you will take on the role of Bilingual Marketing Assistant. This role supports day-to-day execution across PR, social media, advertising, and events, while facilitating bilingual communication and documentation for internal and external stakeholders in entertainment-focused campaigns. Collaboration spans Los Angeles and Tokyo to ground deliverables in local culture and fan insights for truly cross-border promotions. Requirements Essential Job Functions & Responsibilities: Interpretation Duties: • Consecutive interpretation during internal meetings (e.g., sales meetings, all-hands)., • English-Japanese/Japanese-English interpretation for client meetings and business negotiations., • Summarization and sharing of key points during meetings. Translation Duties: • Translation of various business documents including service materials, proposals, and reports., • Handling client communications via email and chat (including Slack)., • Translation and localization of internal documents (e.g., Notion, shared docs)., • Ensuring natural and appropriate expressions, attentive to cultural background and honorifics. Communication Support: • Go beyond simple word-to-word translation by conveying the background and intent of messages., • Provide “nuanced translation” that accurately reflects tone and emotion in both English and Japanese., • Respond to internal translation requests and conduct quality checks. Education and Experience Requirements: Required: • Business-level proficiency in both Japanese and English across speaking, reading, and writing for cross-border collaboration, translation, and documentation., • Strong interest in entertainment/anime and fan culture., • Proficiency with productivity suites (spreadsheets, slides, email) and strong task ownership with high accuracy and deadline reliability., • Strong intercultural communication skills and professionalism to operate effectively with multi-office teams and external partners. Desired: • Internship or assistant experience in Social media marketing or PR environments., • Exposure to ad ops support, social listening, media clipping, and basic performance reporting., • Event staffing or convention support experience; assistance on influencer/creator projects is advantageous. Benefits A number of programs cover all employees in the manner prescribed by law. Additionally, 33 USA Inc. provides several Company-designated benefit programs. • Health Care Plan (Medical, Dental & Vision), • Paid Time Off (Vacation, Sick & Public Holidays) Typical office work environment conditions. May be asked to work on evenings and weekends as necessary.

Customer Support / Remote] - Anywhere in U.Competitive pay + benefits - As a Customer Service Rep at Trubridge, you will: Provide exceptional customer service to clients via phone, email, and chat; Troubleshoot and resolve customer inquiries and issues; Accurately document customer interactions and

Customer Support / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Interact with customers via phone, email, and chat to provide excellent customer service and resolve any issues or concerns they may have; Foll

Customer Support / Remote] - Anywhere in U.Up to $21 per hour / Medical insurance / 401k / PTO - As a Customer Services Rep, you will: Address customer inquiries and concerns through various communication channels such as phone, email, and live chat; Maintain a high level of professionalism and empa

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide clients with IRS support * All certification

Job DescriptionSalary: $25-$26/hour Organization Summary: Harvest Home is a faith-based residential non-profit organization that transforms the lives of homeless pregnant women and their children by providing housing, support, and programs that equip women to become great mothers. Position Summary: The primary purpose of the Residential Life Coordinator (RLC) is to create and maintain a supportive communal living environment among Harvest Home's residents by providing onsite supervision and assistance with daily activities in the following areas: chores, meals, policies, classes, curfew, and independent and community-living skills. The RLC assists the Care Manager, RLC Lead and Program Leadership with coordination of the residential living environment to support resident program plans. Position Schedule/Location: *Full time - 2 shift times: 1. 3pm-11pm, 5 days a week. Sat.-Mon. (Venice), Tues.-Wed. (Pico) schedule subject to change in order to meet organization needs., 2. 3pm-11pm, 5 days a week. Thurs.-Mon. (Pico) schedule subject to change in order to meet organization needs. Essential Duties Include but are not limited to: • Create a joyful, innovative, empowered, welcoming, structured, and safe home environment which inspires engagement, follow through, and ownership., • Manage household structure, activities & schedules (Chores, classes, meals, activities, etc)., • Work closely with residents to meet program goals and expectations., • Supporting residents in practicing life skills (chores, cooking, timeliness, etc.), • Connect with class teachers, volunteers, and donors coming into the home for groups, classes, events, workshops, service opportunities, etc., • Proactively communicate information as it pertains to community-living and the home environment., • Maintain a positive, strengths-based and culturally appropriate, trauma-informed, therapeutic environment., • Engage in crisis prevention and crisis intervention to de-escalate incidents of potential harm, aggression, etc. and coordinate emergency responses as needed., • Facilitate house meeting weekly to ensure the timely communication of information necessary to ensure resident success/participation., • Support and guide residents collectively to promote an environment/relationship of accountability based on trust and respect., • Address behavior concerns directly with residents using a Restorative Accountability approach in a timely manner., • Provide all necessary documentation of resident behavior and interventions attempted., • Assist with the transition of new residents into the residential living environment through facilitating their move-in and orientation, initiating hospitality and community integration efforts., • Establish and cultivate respectful and appropriate relationships with residents of diverse backgrounds., • Ensure the safety and security of the home through proper end-of-shift lock up protocol., • Ensure daily household operations are upheld including maintenance, routine checks, and/or re-stocking supplies as needed., • Purchase weekly groceries and supplies for the home., • Assist with transporting residents in organization and/or personal vehicle., • Occasional staffing of other days/times/hours as needed and as available., • Attend house, program, and agency meetings and weekly supervision. Required Qualifications • Minimum of 2+ years' experience in social service field (non-profits, government, missions, etc.), • High EQ to foster respective and appropriate relationships with residents in order to serve our population well including an understanding of and sensitivity to homelessness, trauma, mental health, etc., • Strong Communication (open, honest, humble) and Organization Skills. We value solution-oriented feedback and problem solving., • Ability to work as a part of our Harvest Home team while also working independently., • Smart Phone Needed ., • CA Drivers License and Personal Vehicle for occasional resident transportation., • Acceptance of organization ministry standards (to be provided after application)., • Strong experience with Microsoft Office, Email (Google or Outlook), Chat Tool (ex: Slack), etc. Preferred Qualifications • Experience working with many of the following: high-risk populations, women, homelessness, pregnancy, victims of trauma, mental health, substance use, domestic violence, foster care, DCFS, etc., • Specialized skill set in any of the following areas: substance usage; perinatal experience; child development; DCFS involvement; DV/IPV; developmental disabilities; mental health., • Prior experience working in a shelter, group home, and/or residential treatment program., • Crisis-intervention, mediation, and/or de-escalation training, skills, and/or experience Additional Qualifications (Post-Offer) • Criminal background check, • TB clearance and documentation Benefits • Vacation + Sick Time, • Health, Vision, Dental + life insurance, • Cell Phone stipend, • Training & Development budget, • 401K

Up to $61K per year / Health insurance / Retirement benefits / PTO - As a Customer Support Specialist at eMoney Advisor, you will: Provide exceptional customer service to clients via phone, email, and chat; Troubleshoot technical issues, navigate software features, and answer general inquiries about

Job Description DMF Lighting is a fast-growing leader in the lighting industry, always hard at work engineering what comes next. We have an exciting opportunity in our customer solutions department for a Technical Product Support Specialist. • Pay range is $20-35/hr (based on skills/knowledge/experience), • Location: onsite in Carson, CA Job Description: • Serve as the first point of contact for technical inquiries via phone, email, live chat, or a ticketing system., • Troubleshoot and resolve basic product issues related to installation, configuration, and performance for products such as LED fixtures and lighting control systems., • Provide pre- and post-sales technical support to sales teams and end-users., • Document customer interactions, troubleshooting steps, and resolutions clearly and accurately within a ticketing system., • Escalate complex or unresolved issues to engineering teams and track their progress until resolution., • Maintain and update internal knowledge base articles and documentation for common issues and solutions., • Identify errors or omissions in customer facing documentation and work with relevant departments to resolve or improve., • Stay up-to-date with new product launches, technical specifications, and industry standards by participating in regular training sessions., • Assist with other technical and product-related tasks as assigned, such as creating wiring diagrams or conducting customer training., • Assist with onsite customer service visits if required. Requirements: • Education: Associate's degree or technical school certification in a related field (e.g., electronics, electrical technology) is preferred., • Experience: 1+ years of experience in a customer-facing role, preferably in a technical support, customer service, or inside sales position., • Technical knowledge: Basic understanding of electrical systems, LED lighting, and common troubleshooting techniques is highly desirable. Experience with lighting control systems (e.g., DMX, 0-10V, smart home controls) is a plus., • Customer service skills: Proven ability to provide excellent service and maintain a positive, patient, and professional attitude, especially during stressful situations., • Communication: Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical users., • Problem-solving: Strong analytical and diagnostic skills with keen attention to detail. Company DescriptionDMF Lighting designs and builds industry-leading LED downlighting that sets the standard for flexibility, performance, and quality. Founded over 30 years ago, DMF has grown into a leader in the lighting industry, driven by a passion for innovation and customer service. Our in-house engineers constantly push the boundaries of lighting, delivering products that combine exceptional performance with beautiful design. At DMF, we believe in a collaborative, forward-thinking culture that empowers our team to bring creative ideas to life and make a lasting impact. If you’re looking for a company where creativity and innovation are part of the DNA, DMF is the place for you. DMF Lighting is proud to be an Equal Opportunity Employer.DMF Lighting designs and builds industry-leading LED downlighting that sets the standard for flexibility, performance, and quality. Founded over 30 years ago, DMF has grown into a leader in the lighting industry, driven by a passion for innovation and customer service.\r\nOur in-house engineers constantly push the boundaries of lighting, delivering products that combine exceptional performance with beautiful design. At DMF, we believe in a collaborative, forward-thinking culture that empowers our team to bring creative ideas to life and make a lasting impact. If you’re looking for a company where creativity and innovation are part of the DNA, DMF is the place for you.\r\n\r\n\r\nDMF Lighting is proud to be an Equal Opportunity Employer.

Job DescriptionMahmee is on a mission to make the United States the best place in the world to give birth by providing wraparound pregnancy and postpartum care that treats the whole you. Mahmee is backed by some of the most well-known venture capital investors in the world, including Goldman Sachs Asset Management, MaC Venture Capital, Mark Cuban, Serena Williams, and Arlan Hamilton, among others. Mahmee is doing something that almost no one else is doing—we’re building sustainable, full-time jobs for doulas. Not side gigs. Not contract chaos. This is a career path, with pay, benefits, a team, and a long-term future in maternal health. We’re looking for people who want to be part of this movement. The goal of this role is to promote health equity, empower patients and optimize patient safety through in-person advocacy, support, and fast connection to care and resources before, during and after childbirth.You will need experience and/or knowledge in these areas to be successful in this role: • Birth doula and postpartum doula standards of practice and ethics, • Community birth trends and patient-centered approaches to birth planning, • Scope of non-clinical birth support and boundaries in interdisciplinary care, • Trauma-informed, anti-racist, and culturally responsive birth work, • Care coordination and referral practices in maternal healthYou must have these skills:, • Ability to provide prenatal, birth, and postpartum support across diverse populations, • Excellent verbal and written communication and interpersonal skills to work as part of a team of doulas and maternal care providersTechnology skills:, • Digital communication tools (messaging, email, video chat), • Familiarity with documenting doula support in digital platforms, Electronic Health Records (EHRs), or similar programsYour responsibilities will include, but are not limited to:, • In-person attendance to childbirth, and other L&D procedures, as assigned: Provide continuous and comprehensive bedside childbirth doula support; engage Mahmee virtual doula team for backup support when needed; conclude in-person labor support 1-2 hours after delivery occurs, • In-person prenatal and postpartum doula appointments, as assigned: Provide psychosocial support and anticipatory guidance for patients during pregnancy and postpartum appointments scheduled by a Care Coordinator, including, but not limited to, creating birth plans, preparing for medical office visits, educating on common labor and delivery practices, planning for help at home, debriefing birth stories, • Patient Communication: Proactive and professional engagement with patients while creating interactions that promote trust, respect, inclusion, and empathy in a virtual environment, • Escalation of Concerns: Prompt communication to an appropriate clinical team member, including escalation of medical concerns to the patient’s obstetrician or primary care provider, • Coordination: Prompt management of all messaging/interactions utilizing excellent communication skills with accessible and inclusive language. Seamless connection to other members of the care team in lactation, nursing, care coordination, mental health, and nutrition. Your Benefits Package, • Competitive pay plus stock options, • Paid time off, including national holidays and your birthday, • Health, dental and vision coverage, plus 401(k) and life insurance, • Annual professional development stipend, • Paid parental leave Total compensation includes: • Salaried position: $55,000–$85,000 base, depending on experience and provider level, • Up to $20,000 in additional benefits, including health, dental, and vision coverage, life insurance, 401K, professional development/training stipends, PTO, and stock options, • Signing bonus after first 90 days of employee training and onboarding

Job DescriptionHere at Buck Mason, we're committed to providing our customers with the an extraordinary shopping experience from start to finish. As a Customer Experience team member you will play a critical role in turning our customers into promoters while scaling and improving our daily operations. The ideal candidate is a driven, results-oriented, self-directed and strategic customer advocate. This person is obsessed with creating a unique interaction between each customer and the Buck Mason brand. You’ll work closely with technology, product, retail, and online teams to implement, maintain and, most importantly, improve processes and systems that innovate the customer experience and e-commerce industry. Responsibilities • Serve as the first contact and on-call resource for all customers via phone, email and live chat, • Quickly and accurately problem solve for any customer deliveries, transactions and experience that don't go 100% as planned, • Understand our styles and technology inside and out in order to offer fit and style advice tailored to each customers needs, • Use Excel and Google Sheets to track and analyze data for routine problem orders, • Analyze appropriate metrics for measuring customer experience, engagement and satisfaction., • Understand our shipping, fulfillment and returns procedures from start to finish to help process all customer orders as efficiently as possible., • Partner with leadership team to create and execute new policies, procedures and client retention initiatives.Qualifications, • Strong leadership, organizational, administrative and project management skills., • A creative problem solver that looks for new solutions versus the status quo., • Flexible and resilient, comfortable with ambiguity, adaptable to a fast changing environments., • You're serious about your grammar. The difference between you're and your matters to you., • Looking for passionate academics looking to grow with us., • Ability to work on-site at our Los Angeles office.What we offer, • Health, dental & vision Insurance, • Fitness & wellness benefits, • 401k retirement savings plan with Company matching

Job Description Job Responsibilities: • Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image., • Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction., • Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality., • Conduct product and business-related training for call center agents to ensure their proficiency in product usage and strict adherence to service standards., • Bachelor's degree or above, any major is acceptable; minimum 1 year of on-site call center support experience, with a background in the security industry preferred., • English proficiency: with fluent English listening, speaking, reading, and writing skills, enabling its use as a working language., • Excellent service orientation, teamwork, and communication skills, with the ability to resolve issues quickly and drive results.Pay Range$1—$2 USD