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Incredible privately owned clinic in Torrance, CA, seeking a Medical Director to lead their three DVM team! I’m working with a long-established companion animal practice in Torrance that is looking to appoint a Medical Director who wants to lead clinically while remaining hands-on with cases. This is a privately owned hospital with a strong local reputation, an AAHA-accredited standard of care, and a culture built around collaboration, respect, and giving doctors the support they need to focus on medicine. The team currently includes three veterinarians, an experienced practice manager and HR manager, a dedicated lead technician, multiple technicians, client service staff, and a pharmacy assistant. The hospital offers a genuinely well-supported clinical environment. Doctors benefit from 30–60 minute appointments, a dedicated RVT/technician each day, additional float and hospitalization technician support, a daily pharmacy assistant, blocked lunch breaks, and protected callback time. The last appointment starts one hour before the end of shift, which helps create a more sustainable working day. For someone stepping into leadership, this structure gives you the bandwidth to mentor colleagues, help shape protocols, and drive standards without being buried in avoidable inefficiencies. From a clinical standpoint, the practice is equipped with electronic medical records, an in-house laboratory, digital radiography, ultrasound, and cold laser, alongside a broad small animal caseload covering preventative care, surgery, dentistry, diagnostics, and general medicine. This would suit an experienced GP veterinarian who enjoys helping a team develop, values consistency in patient care and client communication, and wants to influence the direction of a respected hospital while still doing the clinical work they enjoy. Compensation is set at $200,000–$225,000 base plus production, with leadership responsibilities reflected in the base salary. We are seeking a DVM to join on a flexible schedule, including 3 or 4 days per week. With occasional weekends required (Flexibility to negotiate!) this is the perfect role for a DVM to take a leadership role without the burnout of additional responsibilities eating into your free time! Key Highlights: • Medical Director position combining clinical leadership with ongoing patient care, • Privately owned, AAHA-accredited small animal hospital, • Three-doctor team with experienced technicians, leadership, and front-of-house support, • State-of-the-art tools including in-house lab, digital radiography, ultrasound, paperless records, and cold laser, • 30–60 minute appointments with protected lunch breaks and scheduled callback time, • Dedicated daily RVT/technician support, plus additional float/hospitalization assistance and pharmacy support, • $200,000–$225,000 base salary plus production in a hospital with a strong community reputation and recent recognition About you: • DVM or equivalent degree that allows you to practice veterinary medicine in the US, • You hold (or are eligible for) a license in California, • 5+ years of small animal clinical experience, • Prior leadership, mentorship, or supervisory experience is strongly preferred, • Strong communication skills and a collaborative, team-focused approach to medicine Benefits: • Base salary of $225,000–$275,000 plus production, • 401(k) with employer contribution, • Flexible scheduling options available, • Monthly medical insurance allotment, plus dental, vision, chiropractic, and acupuncture options, • Generous CE allowance, AAHA CE access, and licenses/dues covered, • Paid vacation, paid holidays, pet discounts, PLIT allotment, and Employee Assistance Program Next Steps If you are interested, hit "Apply" or for a confidential chat to find out more, simply email or call the office at (332) 867 1807

Opened in November 2022, this purpose-built, state-of-the-art hospital was designed with both pets and practitioners in mind. The clinic offers both General Practice and Urgent Care services and is fully equipped with six spacious exam rooms, a dedicated surgical suite, dental suite, expansive treatment area, private doctor offices, and a large conference room used regularly for CE, mentorship, and clinical training. There’s also a well-appointed breakout room and kitchen to ensure the team has space to recharge during the day. The environment is modern, thoughtfully designed, and powered by an in-house technology platform that significantly reduces administrative burden and streamlines record keeping. This is a leadership opportunity suited to a DVM who thrives in a dynamic, growth-oriented environment. With an 8-DVM team (and capacity to grow to 11), supported by approximately 21 veterinary nurses and assistants, working at a minimum of 2:1 support-to-DVM ratio on wellness/preventative care, the infrastructure is already strong. The clinic operates seven days per week, but as Lead Veterinarian you’ll benefit from a flexible 4-day schedule (Monday–Thursday or Tuesday–Friday options available), with approximately 10% of your time protected for administrative leadership, mentorship, and doctor development. Appointments are 30 minutes, with an average of 16 pre-booked cases per day, allowing you to focus on quality medicine and meaningful client interactions. This role would suit a veterinarian with strong business acumen, ideally someone who has managed teams or multiple sites, who is energized by building, mentoring, and driving both medical excellence and clinic performance. You’ll lead by example clinically while fostering a supportive, blame-free culture that prioritizes sustainability in the profession. With a base salary ranging from $170,000–$200,000, quarterly bonus enhancements, eligibility for a Lead Doctor Bonus based on clinic performance, and equity opportunities comprehensive benefits package includes medical, dental, vision, CE allowance, paid leave, and more Key Highlights: • Flagship Los Angeles clinic opened in 2022 with cutting-edge design and equipment, • 8-DVM team (growing to 11) with strong 2:1 support ratio and 21+ support staff, • Flexible 4-day schedule with no essential weekend requirement, • 30-minute appointment times, ~16 cases per day, • 10% protected leadership/admin time, • Equity opportunities + enhanced production incentives for Lead Doctors, • Technology-driven systems reducing admin burden and improving workflow About you: • DVM or equivalent degree that allows you to practice veterinary medicine in the US, • You hold (or are eligible for) a licensure in California, • 5+ years of clinical experience with at least 1 year in a leadership or mentorship capacity preferred, • Commercially aware, with confidence, collaborating on performance and team development, • Passionate about fostering a positive, growth-focused, and sustainable team culture Benefits: • Base salary $170,000–$200,000, • Production bonus + Lead Doctor Bonus, • Equity opportunities, • Flexible scheduling options available, • Medical, dental, vision insurance + 401(k), • CE allowance + paid CE days, PTO, parental leave & additional wellbeing support Next Steps If you are interested, hit "Apply" or for a confidential chat to find out more, simply email or call the office at (332) 867 1807

Join Human Longevity and be a part of revolutionizing the future of medicine! Healthcare, reimagined. Proactive. Precise. Personalized. About Human Longevity At Human Longevity, our mission is to revolutionize medicine by bridging the gap between health span and life span, where our members continue to enjoy optimal health and functionality well into 100+. We provide preventative, predictive and personalized longevity precision medicine that enhances performance and functionality. Our goal is to help our clients enjoy every facet of life by empowering them with technology input and actionable health plans. At Human Longevity, we believe in the science behind longevity medicine, not sensationalism. Our AI-data driven longevity platform blends data and cutting-edge science to create personalized goals for our members, delivering exceptional care all in a relaxing luxurious environment. What is the opportunity? The Physician will report to Medical Director of clinic location, with oversight by leadership of Nucleus Medical Group (medical group partnered with Human Longevity). They will assume responsibility for a wide scope of care, including ordering and evaluating tests as well as performing treatments as clinically indicated. They will be responsible for delivering the longevity precision medicine to our members as set forth by the leadership team. This role requires a focus on optimal proactive preventive care, longevity medicine guidance, optimization of client retention, and passion in growing our AI technology as well as furthering longevity science. Join our team of highly trained, passionate clinicians! What’s in it for you? You will be working with world renowned specialists and longevity trailblazers. From Dr. Craig Venter to our Buck Institute partnership along with our internal team of medical leaders, Human Longevity is a place where clinicians not only save lives daily, but can also thrive in knowledge-based growth, connections to community thought leaders, and scientific advancements. As our team members are essential to the lives of our members and also to our company, you will receive the full membership advantages of Human Longevity for your own personal health as well. Our passion is in extending not just the lives of our members, but also of our team members. What will you do? The Physician will provide advanced clinical medical care in the examination, assessment, and provision of comprehensive care for our members. Our clinicians maintain a clean work environment as well as positivity towards staff and assist in tech as well as clinical developments of our company. Clinicians also are responsible in directing and coordinating the activities of medical assistants they work with, while consulting with and taking direction from medical director. A harmonious work environment is crucial to our company. We encourage mutual learning from all of our clinicians. Tasks and Responsibilities • Provide precision medicine-based concierge longevity care to roughly 200 clients, • As the client’s private longevity precision medicine physician, he/she is responsible for providing client’s medical and health management services, • Participate in the Nucleus Medical Group, focusing on day-to-day clinical operations and development, as well as personalized, prevention focused medical care and targeted health promotion services, • Provide regular clinical support within the practice and also via telemedicine modalities (e.g. phone, email, video chat), • Provide direct clinical oversight to a group of pre-assigned clients; assure high client satisfaction and high client retention rate, • Coordinate with HLI’s Care Delivery System daily to deliver medical care and to support client’s consultation services with medical specialist, • Supervise a team of nurses, technologists, and clinicians in a client-centered model, help clients set health goals, and support daily clinical work, • Help contribute to consolidated report development for quality control purposes, • Regularly review and deliver consolidated reports to clients and develop health goals, • Provide clinical management for clients in collaboration with multidisciplinary internal and external clinician partners, • Assist in training and development of internal and external longevity precision care and specialist physicians committed to delivery of genomics-based, technology-driven medicine Minimum Qualifications (Must have) • 10+ years of experience working as a primary care-oriented physician with background in internal medicine or family practice, • Have the passion and skills to delight clients with service-oriented approach and empathetic client interaction., • Board Certified or pending Board certification in Internal Medicine or Family Medicine. Other certifications considered on a case-by-case basis., • Must have or be willing (and qualified) to obtain an unrestricted medical license for California, • Commitment to practice of science-based medicine, • Demonstrate ability to manage, motivate, and empower diverse clinical teams, • Interest in or relevant experience in implementation of innovative medical care models, • Excellent communication skills, • Strong leadership and team-oriented with excellent interpersonal skills. Preferred Qualifications • Functional and/or Integrative Medicine training, • Experience working in direct pay or concierge medical settings, • Able to thrive in an often ambiguous, challenging, and fast-paced environment, • Experience in working with early stage medical or biotech companies, • Health coaching and behavioral change training, • Knowledge of clinical genetics Compensation Package • Competitive compensation and benefits, • Plus Stock Options What do you need to succeed? To ensure success, the Physician will be detail-oriented with the ability to deliver care in a compassionate manner; personalizing care that ensures optimal health and comfort. Collaboration amongst departments of services and care are crucial in our clinician’s success as well as the success of our company. We also encourage our physicians to engage in technological and medical advancements and developments. Human Longevity, Inc. is an equal opportunity employer DISCLAIMER: The information on this description has been designed to indicate the general nature and level of work. It is not designed to be interpreted as a comprehensive inventory of all duties and responsibilities of an employee to this job.

Join Human Longevity and be a part of revolutionizing the future of medicine! Healthcare, reimagined. Proactive. Precise. Personalized. About Human Longevity At Human Longevity, our mission is to revolutionize medicine by bridging the gap between health span and life span, where our members continue to enjoy optimal health and functionality well into 100+. We provide preventative, predictive and personalized longevity precision medicine that enhances performance and functionality. Our goal is to help our clients enjoy every facet of life by empowering them with technology input and actionable health plans. At Human Longevity, we believe in the science behind longevity medicine, not sensationalism. Our AI-data driven longevity platform blends data and cutting-edge science to create personalized goals for our members, delivering exceptional care all in a relaxing luxurious environment. What is the opportunity? The Physician will report to Medical Director of clinic location, with oversight by leadership of Nucleus Medical Group (medical group partnered with Human Longevity). They will assume responsibility for a wide scope of care, including ordering and evaluating tests as well as performing treatments as clinically indicated. They will be responsible for delivering the longevity precision medicine to our members as set forth by the leadership team. This role requires a focus on optimal proactive preventive care, longevity medicine guidance, optimization of client retention, and passion in growing our AI technology as well as furthering longevity science. Join our team of highly trained, passionate clinicians! What’s in it for you? You will be working with world renowned specialists and longevity trailblazers. From Dr. Craig Venter to our Buck Institute partnership along with our internal team of medical leaders, Human Longevity is a place where clinicians not only save lives daily, but can also thrive in knowledge-based growth, connections to community thought leaders, and scientific advancements. As our team members are essential to the lives of our members and also to our company, you will receive the full membership advantages of Human Longevity for your own personal health as well. Our passion is in extending not just the lives of our members, but also of our team members. What will you do? The Physician will provide advanced clinical medical care in the examination, assessment, and provision of comprehensive care for our members. Our clinicians maintain a clean work environment as well as positivity towards staff and assist in tech as well as clinical developments of our company. Clinicians also are responsible in directing and coordinating the activities of medical assistants they work with, while consulting with and taking direction from medical director. A harmonious work environment is crucial to our company. We encourage mutual learning from all of our clinicians. Tasks and Responsibilities • Provide precision medicine-based concierge longevity care to roughly 200 clients, • As the client’s private longevity precision medicine physician, he/she is responsible for providing client’s medical and health management services, • Participate in the Nucleus Medical Group, focusing on day-to-day clinical operations and development, as well as personalized, prevention focused medical care and targeted health promotion services, • Provide regular clinical support within the practice and also via telemedicine modalities (e.g. phone, email, video chat), • Provide direct clinical oversight to a group of pre-assigned clients; assure high client satisfaction and high client retention rate, • Coordinate with HLI’s Care Delivery System daily to deliver medical care and to support client’s consultation services with medical specialist, • Supervise a team of nurses, technologists, and clinicians in a client-centered model, help clients set health goals, and support daily clinical work, • Help contribute to consolidated report development for quality control purposes, • Regularly review and deliver consolidated reports to clients and develop health goals, • Provide clinical management for clients in collaboration with multidisciplinary internal and external clinician partners, • Assist in training and development of internal and external longevity precision care and specialist physicians committed to delivery of genomics-based, technology-driven medicine Minimum Qualifications (Must have) • At least three years of experience working as a primary care-oriented physician with background in internal medicine or family practice, • Have the passion and skills to delight clients with service-oriented approach and empathetic client interaction., • Board Certified or pending Board certification in Internal Medicine or Family Medicine. Other certifications considered on a case-by-case basis., • Must have or be willing (and qualified) to obtain an unrestricted medical license for California, • Commitment to practice of science-based medicine, • Demonstrate ability to manage, motivate, and empower diverse clinical teams, • Interest in or relevant experience in implementation of innovative medical care models, • Excellent communication skills, • Strong leadership and team-oriented with excellent interpersonal skills. Preferred Qualifications • Functional and/or Integrative Medicine training, • Experience working in direct pay or concierge medical settings, • Able to thrive in an often ambiguous, challenging, and fast-paced environment, • Experience in working with early stage medical or biotech companies, • Health coaching and behavioral change training, • Competitive compensation and benefits, • Plus Stock Options What do you need to succeed? To ensure success, the Physician will be detail-oriented with the ability to deliver care in a compassionate manner; personalizing care that ensures optimal health and comfort. Collaboration amongst departments of services and care are crucial in our clinician’s success as well as the success of our company. We also encourage our physicians to engage in technological and medical advancements and developments. Human Longevity, Inc. is an equal opportunity employer DISCLAIMER: The information on this description has been designed to indicate the general nature and level of work. It is not designed to be interpreted as a comprehensive inventory of all duties and responsibilities of an employee to this job.

Position Summary A well-known fashion brand is seeking a Customer Service Associate to deliver best-in-class support across phone, email, and chat. This role ensures accurate, timely resolution of customer inquiries while partnering cross-functionally to drive satisfaction, maintain data accuracy, and support overall business growth. Qualifications • 2–3+ years of customer service experience (B2B apparel or footwear preferred), • Experience with CRM platforms, B2B systems, and ERP tools, • Strong communication, organization, and follow-up skills, • Ability to multitask and problem-solve with urgency, • Proficiency in Microsoft Office (Excel a plus), • Collaborative, team-oriented mindset with a customer-first approach Responsibilities • Provide omni-channel customer support via phone, email, and chat, • Resolve customer inquiries using internal systems and company policies, • Partner with inventory and planning teams to ensure accurate stock information, • Utilize CRM, ERP, and BI tools to retrieve data and support customer needs, • Collaborate cross-functionally to drive solutions and improve processes, • Maintain strong relationships with internal and external partners, • Participate in product training to support informed customer interactions, • Support ad hoc projects as needed

Thrive (Shopventory Inc., DBA Thrive) exists to help retailers and merchants run a healthy business by offering inventory management and reporting tools they need to make informed decisions. The product is robust. This means trained support experts are a must. Helping retailers reach their goals is not easy, but it's what we do every day! So we're looking for generally awesome people to help us out! 😃 In the Thrive Customer Care Team, you'll be helping our customers (and prospective customers) navigate our system via live chat, email, phone and video calls. As you gain a better understanding of Thrive, you'll be encouraged to grow and offer more contributions to help the company grow and develop a better product. Before you proceed: This position is part time. We are looking for someone who can work 25 hours/week, preferably 5 hours/day Monday through Friday during which time your focus will be assisting customers. A major plus is being able to work until 8 pm ET Monday through Friday. This position is fully remote. Chat into our website or find us on LinkedIn if you have questions about the position. The Ideal Candidate: Perfect isn't possible, we know that. You'll struggle at first and make mistakes, but that's why we're looking to train passionate people. Here are the traits we're looking for: • You like people and are passionate about your customers having a great experience - Prior experience in customer service helpful., • You have superior communication skills - writing will be most of your job. The ability to express complex subjects in a simple way will be a key to your success., • You know how retail and running a business works - Whether a store or a restaurant or a fashion boutique, you've got a better-than-average grasp of the challenges facing the average business., • You are a problem-solver - You can find creative solutions to complex problems, and do so with a smile!, • You manage your time wisely - You love finding opportunities to streamline and identifying better, faster ways to get the job done., • You can wear a lot of hats. You’ll be responsible for billing questions, semi-technical questions, setup questions and more. Our reps do it all., • You play well with others - Even when questioning the status quo, you still work within the team. We're friendly and respectful with each other here at Thrive. We work hard to foster just the right balance., • You can embrace the occasional "grind" - We have fun doing what we do and helping business owners realize their dreams is exciting. But even doing something exciting can get repetitive at times., • You get to the root of the issue - You go after the full picture. If a customer requests a feature, you ask why and what they're trying to accomplish. There may be an existing feature or workaround that will meet their needs in a different way. Data is helpful, but useless without context. You ask the questions that will put you in a position to have all the facts before you proceed. Bonus points for (let us know in your cover letter if any of these are you!): • Spanish speaking, • Experience in tech startups, • Chat or phone based customer service experience, • Retail or restaurant experience, • Work from Home Compensation • $23-$25/hour based on experience

🌍 Are you a German speaker eager for a new adventure? Join the team at Mercier Consultancy MD as a German Customer Service Specialist and experience a fully paid relocation to the stunning landscapes of Greece! In this role, you will engage with our valued German-speaking customers, providing top-notch support and solutions while enjoying a vibrant new culture. We believe in investing in our employees, which is why we offer comprehensive training to equip you for success. • Providing exceptional customer service to our German-speaking clients., • Resolving inquiries and providing support through phone, email, and chat channels., • Collaborating with team members to enhance customer satisfaction., • Participating in training sessions to increase product knowledge and hone customer service skills., • Embracing a flexible work culture while enjoying the beauty of Greece., • Fluency in German (both written and spoken)., • Strong communication skills and a passion for helping customers., • Ability to work well in a team and independently., • A proactive approach to problem-solving., • Willingness to relocate to Greece with all relocation expenses covered., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Next Job Abroad is seeking a highly motivated German Speaking Customer Support Agent to join our dynamic team within the thriving iGaming industry in Malta. This role presents an exceptional opportunity for individuals fluent in German to provide outstanding customer service while residing in a picturesque Mediterranean setting. As a Customer Support Agent, your primary responsibility will be to assist German-speaking clients, ensuring their inquiries and concerns are addressed promptly and effectively. In this position, you will be tasked with responding to customer inquiries, resolving issues, and offering comprehensive information on our diverse array of gaming products and services. Candidates who exhibit professionalism, excellent communication skills, and a dedication to customer satisfaction are encouraged to apply. Our relocation package facilitates a smooth transition to life in Malta. • Deliver exemplary customer support to German-speaking clients via chat, email, and phone., • Efficiently resolve customer inquiries and issues in a professional manner., • Provide detailed information regarding our gaming services to enhance customer understanding and satisfaction., • Collaborate with team members to maintain high service standards and operational efficiency., • Document customer interactions and maintain accurate records in our CRM system., • Collect and analyze customer feedback to facilitate service improvements., • Participate in ongoing training initiatives to further develop your product knowledge and customer service skills., • Fluency in German and proficiency in English; knowledge of additional languages is advantageous., • Prior experience in customer service or a related field is preferred., • Demonstrated strong communication and interpersonal skills with a focus on delivering exceptional customer care., • Able to manage multiple tasks and prioritize effectively in a fast-paced environment., • Familiarity with customer relationship management (CRM) systems and support tools is beneficial., • Willingness to relocate to Malta and adapt to a new culture., • A genuine interest in gaming and familiarity with the iGaming industry will be considered an asset., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Hybrid working setup., • Yearly salary €25.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as ___ and ___ bank accounts, we offer ___, ___, a ___ and ___ in the UK, with more exciting things to come beyond. Our UK customers can also ___, ___and ___ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Remote (US) | 💰 $47,000 - $51,200 +___ |___ ✨ At Monzo, we’re building the future of digital banking — one that puts people first, not fees. We believe money should work for everyone, helping you grow, save, and spend in ways that actually fit your life. We started in the UK and became one of the most loved digital banks, trusted by millions. Now, we’re bringing that same energy, innovation, and heart to the U.S. — empowering people to take control of their finances with clarity, simplicity, and confidence. Our U.S. team is on a mission to make digital banking that grows your money, your way. Whether it’s cashback rewards that fit your real habits, high-yield savings with no hidden catches, or smart budgeting tools that simplify life, everything we build is designed to lift people up, not trip them up But what truly sets Monzo apart isn’t just our product — it’s our people. We’re a team of builders, problem-solvers, and big thinkers united by a shared belief that finance can (and should) be fair, transparent, and empowering. We care deeply about the work we do and the impact it has on real people’s lives. If you’re ready to make a difference and help build a bank that rewards people for being themselves, come join us. Let’s grow together. About Us Monzo Group is a leading financial technology company, with over 13 million customers in the UK, committed to providing modern banking solutions. In the last few years, we’ve built a banking app that our customers love – with extremely high daily engagement, an industry leading net promoter score, and award-winning customer support. We’ve raised over $1 billion from Capital G, Google’s growth fund, Ribbit Capital, TenCent, YCombinator, Stripe, Coatue, and others - most recently at a $5.9 billion valuation in 2024. We’re just getting started in the US. We’re an agile full stack team operating like an early stage startup but with the financial, operational, and engineering platform muscle of a larger company. We’re focused on building an amazing US product, shipping and iterating quickly, and deepening our product market fit. We’re looking for highly driven, enterprising people to help us achieve our mission to make money work for everyone. About You: You're keen to get involved in an early stage startup and excited for the opportunity to build Monzo in the US. You see customer support as central to the product we are building, and might use the knowledge you develop in this role to scale an operational area at Monzo in the future. You’ll be a problem solver and a strong advocate for customer experience We're looking for someone who isn't afraid to troubleshoot tough problems. When something comes up that no one has seen before you'll work directly with the rest of the team to solve the issue, and help build a process to tackle the same problem in the future. You'll listen to customers' concerns with positivity, empathy and patience. You'll fix whatever's up and help us stop it from happening again. Customers are the heart of Monzo In the UK we're known for our outstanding customer support. We're looking for help building the foundation for our Customer Operations team in the US. You'll be the first point of contact for some of our early US customers. You'll be tackling questions, identifying bugs, and feeding back directly to our product and engineering teams. Our mission is to make money work for everyone, and while having a great app is part of that, having access to world class customer service is another. By solving customers' problems, treating them fairly and being transparent, we believe we can make banking better. This is a unique opportunity to help us shape what customer service will look like as we expand into the US. 💬 Your day-to-day: • You know what great customer support looks like and you're passionate about delivering it at scale, • Investigate and resolve customer complaints and disputes in a professional and empathetic manner, • Providing the best customer support by talking directly and honestly with our customers through a variety of different mediums, focusing on calls and in-app chat, but can include social media platforms and email when needed, • Developing a deep understanding of what our community really wants from a digital banking product and helping us prioritize what we build accordingly, • Proactively spotting patterns in customer feedback to see where we can make positive changes to our processes, tools, or product, • Working closely with our financial crime team to act as the first line of defence to help spot and investigate trends, • Dealing with tricky payments-related queries; investigating when things go wrong and making sure we set it right, • Supporting other members in the customer support team by being a point of escalation and mentoring new joiners. Making sure the rest of the company stays customer-focused and fixated on building the best banking product in the world ✅ You should apply if: • You’re willing to work hours between: 9 am-6pm EST Tuesday - Saturday, • You know what great customer support looks like and you're passionate about delivering it at scale, • You're great at explaining things to people, and have flawless written English, • You delight in investigating complex problems, getting to the root cause, and fixing them, • You're friendly, focused, and super organized, • You're comfortable working in a fast-paced environment and adaptable to constant change, • You're comfortable with ambiguity and able to work independently, • You're excited for a challenge and want to be part of the team that makes Monzo! 🧰 In addition to the above, we'd also love to hear from anyone with: Experience in a support/service role for a financial services company or technical support organization • Interest in financial technology, • Previous experience in a training or coaching role or experience managing cross-functional projects The interview process: Our interview process involves a few main stages: • A quick call with a Recruiter, • A role specific task (written exercise), • Behavioural Interview with a member of the Operations team, • Role specific Interview with a member of the Operations team Our average process takes around 4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process where you can ask any specific questions you might have. What’s in it for you: 💰 $47,000 - $51,200 📍This role is fully remote. We can only consider candidates who work from one of the following states: Florida, Pennsylvania, Kansas, North Carolina, New Jersey, Nevada, Tennessee, Utah, Idaho, Virginia, and South Carolina. 🏥 Great Health, Dental and Vision Insurance 📈 Stock Options 💰 Generous 401k with 4% employer match 🏝 32 days of vacation and public holidays per year (and we require that you take all of your days each year as we believe that well rested employees are more effective!) 🏡 Maternity / Paternity leave ➕ much more, see our full list of benefits___ #LI-REMOTE #LI-FA1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our ___, 2024 ___ and 2024 ___ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

The Role The Growth Customer Success Manager owns the post-sale experience for Clearstory's growing specialty contractor customers. You will manage a large portfolio of accounts through a lightweight, scalable engagement model — combining a CSM-led onboarding experience with automated touchpoints, in-app guidance, health monitoring, and AI-enhanced outreach. A requirement for this role is experience as a PM or PE at a commercial contractor!! This is not a traditional high-touch CSM role. Success here requires comfort operating at scale, a strong bias for AI & automation, and the ability to identify when a human touchpoint is truly needed versus when a well-crafted automated sequence or AI-generated insight can do the job better. Core Responsibilities • Own a high-volume portfolio of SMB accounts and drive strong renewal rates through scalable engagement, • Lead lightweight onboarding experiences, handing off to in-app guides and automated sequences for ongoing adoption, • Monitor health scores and product usage signals to proactively flag at-risk accounts and add the personal touch when needed, • Design, deploy, and iterate on automated email sequences and AI-generated outreach that replace manual touchpoints across the customer lifecycle, • Manage renewal outreach for the SMB segment, using data signals to prioritize efforts and personalize messaging at scale, • Collaborate with the Support team to ensure customers receive timely responses through live chat and the knowledge base, • Identify expansion signals and route qualified upsell opportunities to the appropriate AE or MM CSM, • Contribute to the design and documentation of the Growth CS playbook, including onboarding flows, automated sequences, and intervention triggers, • Partner with Product to provide feedback on in-app guides, weekly webinar content, and features that drive SMB adoption Clearstory is digitizing and automating the change order process inside the commercial construction industry. Just as TurboTax did for tax documents and Expensify did for receipts and expense reports, Clearstory is doing the same for change order communication and log management by building first-of-its-kind, category defining software that is revolutionizing the commercial construction industry. The construction industry is being transformed fast by technology, but the way companies communicate costs hasn’t evolved in decades and still heavily relies on carbon copy paper, spreadsheets and email to track billions of dollars. These arcane manual processes can take days or weeks and include hours of manual office tasks such as scanning, manually transcribing, and tedious data-entry into spreadsheets. At Clearstory we are changing that and creating a new category “change order communication,” by intelligently digitizing this age-old process. This leads to an increase in profits, more successful contractor to customer relationships, more transparency into a project’s true cost, and less wasted paper! We are a venture backed 100% SaaS company with impressive credentials for a company at our stage. • Blue Chip Clients. We have already landed some of the largest General and Subcontractors in the US and have helped our clients build landmark projects., • Significant Growth. We continue to double and triple our revenue and platform usage year over year., • Large Volumes Processed. Companies share over $100 million in Change Order Requests on our platform each and every month. You’ll be part of an ambitious and collaborative company, committed to growing a supportive and diverse team that is passionate about empowering our contractor customers. • Experience as a PM or PE at a commercial contractor, • Experience with change order request processes, • Demonstrated proficiency using AI tools in a professional context — you use AI regularly and can show examples of your work, • Strong analytical instincts — comfortable reading dashboards, analyzing data, and usage metrics to prioritize your time, • Excellent written communication skills with the ability to craft clear, compelling outreach at scale AI proficiency — What We Mean • We take AI literacy seriously for this role. During the interview process we will ask you to demonstrate how you use AI in your current workflow. Strong candidates will be able to speak concretely to:, • How they use AI tools (e.g., ChatGPT, Claude, Gemini, or similar) to draft and personalize outreach at scale, • How they prompt AI tools effectively to produce high-quality customer communications or internal documentation, • How they think about AI as a lever for expanding what a single CSM can accomplish across a large portfolio, • Be the architect of Clearstory's Growth CS motion — a brand-new function you will help design from the ground up, • Work at the intersection of Customer Success and AI, helping define what tech-enabled, scalable CS looks like for a growing SaaS company, • Continuous training in Customer Success methodology, automation best practices, and AI tooling, • A clear career path — Growth CSM is the entry point into a structured CS organization with MM and ENT segments you can grow into, • Competitive market-rate salary for a Series B company, • Flexible remote work, • Subsidized healthcare, vision, and dental, • 401k, • Early equity!

Job Title: Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country. About the Role As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. What You’ll Do • Respond to customer inquiries via phone, email, and chat with professionalism and care, • Help customers with orders, shipping questions, product details, and troubleshooting, • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams, • Keep accurate records of customer interactions using CRM, • Proactively follow up on customer needs and ensure satisfaction, • 1+ years of experience in a customer service, support, or client-facing role, • Strong communication and problem-solving skills, • Ability to stay organized and manage multiple priorities, • Comfortable using CRM or support tools, • A positive attitude and genuine desire to help others, • Competitive hourly pay based on experience, • Comprehensive benefits including health, dental, vision, 401k, and paid time off, • 100% remote work with a collaborative and supportive team, • Ongoing training and opportunities for career growth

Mercier Consultancy MD is excited to offer rewarding Danish Speaking Customer Service positions in the magnificent country of Greece, complete with a fully paid relocation package! This is an incredible opportunity to enhance your career in a vibrant and culturally rich environment. At Mercier Consultancy MD, we prioritize creating a supportive and inclusive work environment. Join our dynamic team and contribute to providing exceptional customer service while enjoying a unique cultural experience in Greece. • Deliver top-quality support to Danish-speaking customers through various channels including phone, email, and chat with a focus on professionalism and friendliness., • Guide customers in navigating our products and services by providing clear and helpful information., • Swiftly resolve customer inquiries and complaints to maintain high levels of customer satisfaction., • Accurately document customer interactions and conduct timely follow-ups to ensure all needs are addressed., • Collaborate with team members and other departments to enhance service delivery and customer experience., • Stay informed about our offerings and industry trends to provide knowledgeable assistance., • Fluency in Danish (both written and spoken) is essential; additional language skills are a plus., • Experience in customer service roles, especially in a multilingual environment, is preferred., • Excellent communication skills, emphasizing building strong relationships with customers., • Strong problem-solving abilities focusing on customer satisfaction., • Proficiency in using computer systems and CRM software., • A proactive attitude, enthusiasm for new experiences, and a willingness to relocate to Greece., • Flexibility to work varied hours, including evenings and weekends, as necessary., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

Join the team at Mercier Consultancy MD as a Swedish Speaking Customer Support Agent specializing in the iGaming sector, with a fantastic opportunity for relocation included to Greece! This role is perfect for individuals passionate about customer service and the gaming industry. You will assist Swedish-speaking clients, providing them with top-tier support while enhancing their gaming experience with our platform. • Deliver exceptional customer support to Swedish-speaking clients via phone, email, and live chat., • Assist customers with inquiries regarding account management, game rules, promotions, and technical issues., • Resolve customer complaints and concerns efficiently while ensuring a high level of satisfaction., • Document customer interactions and maintain accurate records in the CRM system., • Collaborate with internal teams to address and escalate any complex issues that arise., • Stay updated on industry trends, gaming regulations, and company policies to provide informed support., • Fluency in Swedish (oral and written) is essential; proficiency in English is a plus., • Prior experience in customer support, particularly within the iGaming or entertainment sectors, is preferred., • Excellent communication and interpersonal skills to engage effectively with customers., • Strong problem-solving capabilities and a customer-centric mindset., • Knowledge of gaming platforms and an understanding of player behavior is an advantage., • Ability to work effectively in a fast-paced, remote environment while managing multiple inquiries., • Willingness to relocate to Greece as part of this position., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

Why You’ll Love This Role: As a Customer Support Representative, you will handle escalated and complex customer issues that require in-depth troubleshooting and cross-team collaboration. By working closely with internal teams like Tier 3 and Product to resolve high-level challenges, you will develop a deep mastery of the Newsela and Formative products and integrations. This is an opportunity to be at the center of technical problem-solving while supporting our fantastic customers. What You’ll Be Doing: • Support our customers through live chat, email, and occasionally over live video calls., • Resolve complex technical issues, from platform integrations to data syncing challenges, ensuring seamless user experiences as a go-to expert., • Use analytical skills and creative problem-solving to make a real impact on customers' day-to-day workflows., • Actively listen and ask the right questions to clarify issues, pinpoint root causes, and provide effective solutions., • Turn customer frustration into confidence by diagnosing problems and communicating solutions for every "new puzzle" you encounter., • Stay up to date with Newsela and Formative product features, integrations, and platform updates through continuous training and hands-on experience., • Grow your expertise at the forefront of evolving technology, sharing valuable insights with both customers and teammates., • Work cross-functionally with internal teams, contribute to training sessions, and provide insights on technical trends and customer pain points., • Shape better processes and improve the customer journey, making an impact that goes beyond your daily support role. About You: • 2–3 years of experience in customer support, technical support, or a related role., • Experience in EdTech (Education Technology), SaaS, or technical support environments preferred., • Strong technical troubleshooting and problem-solving skills, specifically with experience in API-based integrations, SSO, and data syncing issues., • Advanced verbal and written communication skills, with the ability to explain complex technical concepts to non-technical users., • Comfortable meeting with customers over live video calls to troubleshoot in real-time as needed, in addition to live chat and email., • Ability to analyze trends in customer issues and escalate them timely and appropriately., • Experience collaborating cross-functionally with teams such as Product, Engineering, Quality, etc., • Familiarity with LMS platforms like Google Classroom, Clever, Schoology, and Canvas., • Understanding of K-12 education technology and classroom workflows is a plus., • Experience or familiarity with data analysis and basic scripting for troubleshooting purposes is preferred, but not required., • Experience working in systems such as Salesforce OneCRM, Slack, Google Workspace, Jira, and Confluence., • Experience with SSO and Identify Management Tools (Clever LMS, Google Workspace/SSO, Classlink LMS), and rostering and identity providers (for example, API & Data Integration platforms or OneRoster and SFTPs)., • KPIs for Success:, • Case Resolution Efficiency, • First Contact Resolution (FCR), • Average Handle Time (AHT), • Case Backlog Management maintained, • Customer Satisfaction and Experience, • Customer Satisfaction Score (CSAT), • Quality Assurance (QA) Score, • Escalation Rate, • Productivity Why you’ll love working at Newsela: • Health & Wellness: Comprehensive medical benefits with employer contribution to premiums and to HSA accounts. Additional benefits such as gym reimbursement, pet insurance, free access to the Calm app, Rocket Lawyer and more to help you stay healthy: mind, body, and soul., • Work From Home: We are a fully remote company. We provide a monthly tech stipend to support your WFH needs!, • Supporting ALL Families: Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more!, • Financial Wellbeing: Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial security., • Time Off: Flexible PTO, paid sick time off, company holidays plus winter break (Dec 24th - Jan 1st)., • Professional Development: Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth within their current role and career aspirations at Newsela., • Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers. About Newsela: Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner. #LI-Remote Final compensation will be determined based on the candidate’s individual skills, qualifications, and experience. Total compensation for this role also includes incentive stock options and benefits. Base Compensation Range $53,300 - $61,250 USD

Mercier Consultancy MD invites you to join our Dutch Customer Support Team in Bulgaria, with paid relocation included! This opportunity is perfect for those eager to immerse themselves in a new culture while providing outstanding service to our Dutch-speaking clients. As a vital member of our team, you will ensure that every customer interaction is positive and efficient. • Provide exceptional customer service to Dutch-speaking clients through various channels such as phone, email, and live chat., • Address customer inquiries regarding products, services, and account issues promptly and professionally., • Manage and resolve customer complaints while maintaining a high level of customer satisfaction., • Document all customer interactions accurately in our CRM system and suggest improvements where needed., • Work collaboratively with cross-functional teams to solve complex issues and enhance the overall customer experience., • Stay updated on product knowledge, policies, and industry trends to provide informed support., • Fluency in Dutch (oral and written) is required; proficiency in English is an advantage., • Experience in customer support or related roles is preferred., • Strong communication skills with the ability to build rapport with customers., • Excellent problem-solving abilities and a proactive approach to managing customer issues., • Familiarity with CRM software and online communication tools is beneficial., • Ability to thrive in a remote work environment and manage time effectively., • Willingness to relocate to Bulgaria with relocation assistance provided., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

About the Role We are evolving from a lead-generation directory into a comprehensive Business Growth Engine for home professionals. We’re looking for a high-velocity Senior Product Manager to lead our Marketing Suite and own the Consumer Platform surface areas. In this role, you will bridge the gap between homeowner inspiration and professional success. You will own the core consumer experience - including Photos, Ideabooks, Stories, Discussions, and the Homefeed and leverage that engagement to fuel our new Marketing Suite. Your mission is to move Houzz from a transactional lead generation marketplace to an autonomous growth engine, using AI to manage lead fulfillment and prove undeniable ROI to our Pros. • Build the Marketing Suite Strategy: Lead the development of our AI-driven Autonomous Sales Agents - utilizing LLMs to engage, qualify, and book meetings for Pros in real-time., • Own the Consumer Platform: Manage and innovate on the "Green Side" of Houzz. You will oversee the homeowner journey across Photos, Ideabooks, Stories, Discussions, and the Homefeed, ensuring these surfaces drive high-intent demand for our home renovation professionals., • Master Lead Fulfillment: Own the end-to-end fulfillment process. You are responsible for ensuring every lead whether it comes from Houzz or an external channel is nurtured and converted via "Speed to Contact" and automated qualification., • Multi-Channel Demand Gen: Develop tools to help Pros capture demand beyond Houzz, including website optimization, custom lead forms, and utility-driven consumer tools (e.g., project ROI estimators, 3D modeling)., • Lead Integrity: Implement AI-driven gating to protect Pros from spam and ensure they only spend time on high-value, qualified opportunities., • ROI Infrastructure: Build the attribution and reporting dashboard that proves the revenue generated by the Marketing Suite across all homeowner touchpoints., • 5+ years of Product Management experience building large-scale B2C or B2B2C products., • Conversational AI & LLM Expertise: You have a deep understanding of building agentic workflows, prompt engineering, and the challenges of automated lead engagement., • Consumer Product Sense: Experience managing high-traffic content or social platforms (Photos, Feeds, or Community tools) with a focus on conversion., • Full-Funnel Ownership: A track record of owning both the "top-of-funnel" (engagement/discovery) and "bottom-of-funnel" (monetization/fulfillment)., • Analytical Rigor: Ability to analyze complex project-matching algorithms and multi-channel attribution models., • The "Glue" Factor: A natural ability to manage project ambiguity, complexity, and interdependencies. You thrive in a fast-moving, startup-like environment within a large organization., • Zero-to-One Mindset: You have successfully launched a new product track or "startup within a company," specifically navigating the friction of integrating new monetization tools into an existing organic platform., • Agentic Workflow Experience: Hands-on experience building multi-step AI agents that don't just "chat," but execute tasks (e.g., qualification, appointment setting, or CRM data entry). #LI-Remote

Job DescriptionCSC Generation Enterprise (CSC) is an AI-enabled multi-brand platform that acquires and transforms retailers into profitable, digital-first, consumer-centric businesses. CSC's retail platform is purpose built around its core M&A strategy and drives alpha by encoding revenue growth, unit margin management, and other expert-level retail practices into automation and AI. CSC owns and operates more than 10 retail, eCommerce, and wholesale companies, including Sur La Table, Backcountry, and One Kings Lane. We are seeking a dynamic and experienced Vice President of Corporate Development, Porfolio Operations to drive the company's growth strategy through strategic partnerships, mergers and acquisitions (M&A), and other corporate development initiatives. The ideal candidate will have a proven track record of successfully identifying, evaluating, and executing strategic opportunities that align with CSC Generation's long-term objectives. This position will report into the CEO. What you get to do every day: • Collaborate with executive leadership to develop and refine CSC Generation's corporate development strategy, ensuring alignment with overall business objectives and growth targets., • Lead the end-to-end M&A process, including target identification, operational and financial due diligence, valuation analysis, negotiation, and integration planning., • Lead post-acquisition operational integration, including aligning systems and processes, driving synergy realization, and implementing performance tracking across acquired portfolio companiesCollaborate with operational teams to develop and execute post-merger integration plans, ensuring seamless transition and realization of synergies., • Conduct comprehensive market research and analysis to identify emerging trends, competitive threats, and potential investment opportunities within the retail and consumer sectors., • Perform financial modeling, valuation analysis, and investment thesis development to evaluate potential M&A targets and partnership opportunities., • Build and maintain relationships with key internal and external stakeholders, including executive leadership, board members, investors, and potential partners., • Identify and assess risks associated with potential transactions, and develop mitigation strategies to protect CSC Generation's interests., • Provide leadership, mentorship, and guidance, fostering a culture of collaboration, excellence, and continuous improvement.What you bring to the role:, • Bachelor's degree in Business Administration, Finance, or related field; MBA or equivalent, • Minimum of 8 years of experience in corporate development, investment banking, private equity, or management consulting, with a proven track record of executing complex M&A transactions and strategic partnerships., • Deep understanding of the retail and consumer industries, with experience evaluating market dynamics, competitive landscapes, and growth opportunities., • Strong financial acumen, including proficiency in financial modeling, valuation techniques, and deal structuring., • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence key stakeholders at all levels of the organization., • Demonstrated leadership experience, with a track record of building and managing high-performing teams., • Entrepreneurial mindset, with the ability to thrive in a fast-paced, dynamic environment and drive results in the face of ambiguity and complexity.What our interview process looks like:, • Depending on the position, our application and interview process may vary, but here are some of the ways we get to know you better:, • \uD83D\uDCDE Step 1: Match most of the requirements and qualifications for the position? We want to chat. A recruiter will reach out to you via email to schedule some time to learn more about our company and get to know you better. Remember, you’re also interviewing us!, • \uD83D\uDCDD Step 2: Our assessments (if applicable to the role) measure your analytical and business acumen. We use them to better understand your expertise. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently., • \uD83D\uDC69\uD83C\uDFFD️‍\uD83D\uDCBBStep 3: Virtual or in-person interviews depending on your location. Our hiring team will learn more about your prior experience and challenges you’ve faced. Be prepared with detailed examples. Concise and well-organized answers are ideal.

Job Description Role Overview LettrLabs is looking for a hungry, proactive Outbound Sales Rep to own the top of our sales funnel. Your primary mission: hunt. You'll be building pipeline from the ground up — identifying prospects, running cold outreach, reactivating stale opportunities, and working hand-in-hand with our Mid-Market and Enterprise AEs to fuel and scale our outbound motion. If you're a self-starter who thrives on outbound, loves the chase, and wants to grow alongside a high-performing sales team, this role was built for you. Key Responsibilities * Outbound Prospecting: Build and execute high-volume cold email sequences and outreach campaigns to generate net-new pipeline consistently. * AE Partnership: Work closely with Mid-Market and Enterprise AEs to align on target accounts, prioritize outreach, and support the growth of a scalable outbound motion. * Pipeline Reactivation: Audit aged opportunities and systematically revive dormant prospects to maintain healthy, predictable pipeline growth. * Pipeline Support: Own accounts from qualification through handoff, ensuring AEs have everything they need to close. * Lead Handoff: Ensure smooth transitions to AEs with well-documented insights, thorough qualification notes, and clean data in HubSpot. • Pipeline Hygiene: Keep CRM data accurate, up-to-date, and actionable at all times. Qualifications: * Have 1–2+ years in a BDR, SDR, or junior sales role (B2B SaaS, martech, or agency experience a plus) * Thrive in a high-tempo environment where no two days look the same * Are fluent in HubSpot for tracking, logging, and reporting • Can handle multiple live chat/demo requests while keeping outbound motion consistent Know how to write effective cold email sequences and test for performance * Can confidently lead a basic product demo and actively listen and qualify leads • Are naturally organized, with strong follow-up instincts and attention to detail Actual base salary offered will be determined by: experience, skills, and work location. This range is meant to cover total compensation and benefits. We welcome you to apply even if your expectations are outside our listed range. LettrLabs USA$90,000—$110,000 USD Actual base salary offered will be determined by: experience, skills, and work location. This range is for base salary, our total compensation includes equity and benefits. We welcome you to apply even if your expectations are outside our listed range. LettrLabs is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. LettrLabs is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures and throughout employment. If you need assistance or any accommodation, please let us know. LettrLabs does not accept unsolicited resumes from recruiters or employment agencies without a fully executed recruitment agreement in place. In the absence of such agreement, LettrLabs reserves the right to pursue and hire any candidates without an obligation to pay fees. Agencies are requested not to contact LettrLabs hiring managers or employees regarding recruiting services.

Job Description The Opioid Epidemic is a public health crisis with a highly effective but underutilized clinical intervention - millions of Americans are physically dependent on Opioids but only 10% of those likely to have OUD actually access treatment. Bicycle Health addresses this gap by maximizing accessibility, affordability, and overall quality of care by enabling highly qualified clinicians to reach patients broadly and efficiently through our online platform. The Part Time Patient Access Provider is an addiction medicine Nurse Practitioner, a clinical position with responsibility for the initial intake and induction of patients under care primarily for opioid use disorder. The Advanced Practice Clinician will assess new patients presenting for telemedicine-based care of opioid use disorder, determine appropriateness of enrollment in our care setting, and oversee their transfer to another provider for continuity of care. At times, the clinician may be asked to help cover patients receiving maintenance care should an acute need arise. The Part Time Patient Access Provider role is to aid in low-barrier, quick access to addiction medicine evaluation and treatment. Note: to be considered for this role you must have at least ONE of the following state licenses: CA, TX, MI, FL, AZ, or CO What You Can Expect: ✅ Choose your days - You have the flexibility to select which days you work, with the expectation that your schedule remains consistent each week. ✅ Choose your shifts - Choose 2, 3, or 4 hour shifts ✅ Choose your start time - Shifts are always in the evening and you can start anytime between 4pm-6pm in your timezone during the week. No weekends. ✅ Location Flexibility - Work from home and work from anywhere in your state (subject to change depending on regulations) ✅ No Call - Our Access Providers do not participate in the on-call rotation Target Pay Range: $70-$78/per hour - Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Benefits: • Accrued sick time, • $50 monthly Remote Work Stipend, • All equipment provided, • Work a minimum of 8 hours per week, • Provide assessment and initial treatment for patients with Opioid Use Disorder., • Provide diagnosis of Opioid Use Disorder and co-occurring mental health conditions., • Safely and effectively start treatment with buprenorphine-naloxone for OUD, and manage the early induction and stabilization phases of care with close follow-up., • Order and interpret labs including drug screens, provide patient counseling, and modify the assessment and care plan based on results., • Utilize motivational interviewing and other engagement and rapport-building techniques to achieve optimal patient outcomes., • Monitor your performance, and meet practice and personal clinical quality improvement goals related to patient outcomes, practice standards, and productivity., • Develop a thorough understanding of practice policies and procedures, and actively participate in feedback and development., • Develop an understanding of your local and regional referral resources and utilize them., • Utilize a suite of web-based platforms to manage patient care and collaborate with your team., • Engage in collaborative and/or supervisory practice agreements with Bicycle Health Physicians, and fulfill all obligations of these agreements to maintain practice compliance and quality., • Continuously work towards obtaining and maintaining full licensure and credentialing statuses within a respective region during employment., • Adhere to all federal and state laws and regulations concerning patient privacy and data security, including HIPAA's Privacy and Security Rules and 42 CFR Part 2., • Regular and predictable attendance is required., • Participation in testing and/or piloting new technologies or workflows, • We are currently only considering Nurse Practitioners for this role., • You must have at least ONE of the following state licenses: CA, TX, MI, FL, AZ, or CO & DEA license in your home state. Must be eligible and willing to obtain licenses in multiple states., • Meet at least one of these clinical requirements:, • 5 years of experience as a provider within a primary care, ED, or psychiatric setting with comfort caring for high-acuity patients diagnosed with OUD, • Strong communication skills, ability to build an effective provider-patient relationship that fosters engagement and adherence to a collaboratively developed care plan., • Experience working in a fast-paced environment with the ability to adjust and be flexible with minimal notice., • Comfort with risk/benefit balancing and a love for problem solving are required attributes., • Motivational Interviewing experience preferred., • Consistent access to a private work environment with high speed internet and professionally appropriate surroundings for frequent video conferencing and a workstation setup conducive to remote work needs. #LIRemote #zr Recruitment Scam Notice We are aware of fraudulent recruiting messages circulating that claim to represent our company. Please note: * All official communication from our recruiting team will come from an @bicyclehealth.com email address. * We will never ask you to pay fees, purchase equipment, or provide financial information as part of our hiring process. * We will never request your Social Security number or banking information before an offer of employment is made. * We only conduct interviews through legitimate, scheduled channels and will never make job offers via text message or chat apps. If you believe you have been contacted by someone misrepresenting our company, please report it to . About Bicycle Health: Bicycle Health is a telemedicine group that specializes in the evidence-based treatment of individuals with Opioid Use Disorder using buprenorphine. We've grown our clinical staff of medical providers caring for patients, across 32 states, and we employ a large ancillary staff for support with technologic and administrative needs, clinical and behavioral support, and care coordination. Our innovative model has achieved clinical outcomes that exceed expectations for standard-of-care in-person treatment nationally. Our mission is to increase access to high quality, affordable, convenient and confidential Opioid Use Disorder treatment for all. Bicycle Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis forbidden under federal, state, or local law.

Job Description Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives? Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We’re now in 28 markets and have an ambitious team of 700 that’s rapidly expanding across the globe. Our tech platform connects 3000 tutors/mentors to students aiming to achieve admission and scholarships to top universities or their dream career pathway. About this role: Crimson Education is currently growing our US Athletics team and we are looking for sport-specific Athletic Strategy Consultants who have a passion for coaching, mentoring and supporting the next generation of collegiate student-athletes. This role will be a contract job and fully remote. The work hours and number of clients can be determined by your schedule. There is potential for this role to grow into a full-time position in the future. What are the main responsibilities for this role? • Work closely with student-athletes within your sport, developing meaningful mentoring relationships., • Consistently meet with each student-athlete through video chat. For sophomores and below, the expected meeting cadence is one hour every 5 weeks. For juniors and seniors, the expected meeting cadence is one hour every 3 weeks., • Maintain consistent communication with student-athletes via our tech platform and through email., • Hold student-athletes accountable for organizational and developmental tools such as training logs and competition reflections., • Evaluate film to provide student-athletes with feedback and instruction, as well as suggestions for organizing their recruitment video., • Work with student-athletes to develop a clear, personalized and intentional plan for their recruitment, giving realistic expectations., • Help student-athletes navigate and stay proactive throughout their recruiting journey., • Advocate for student-athletes with college coaches when appropriate., • Update parents on progress of the student-athletes when relevant. What skills and experience are required? • Experience playing and/or coaching at a top university., • A passion for mentoring teenagers., • A detailed understanding of the recruiting process., • High character and exceptional interpersonal skills., • Strategic planning and organizational skills., • Strong verbal communication skills. Crimson Team Expectations: • Prioritize establishing meaningful, supportive, mentoring relationships with students., • Deliver elite, highly personalized service to students and their families., • Maintain alignment with the rest of the Crimson team so that the student’s progress and school alignment is understood., • Attend Athletics team meetings, as requested by manager., • Support Athletics Sales to make student-athlete evaluations., • Join Athletics Sales calls, as requested., • Actively contribute to the development and evolution of Crimson’s Athletics services. Why work for Crimson? • Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work, • Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year, • $1000 individual training budget per year, we love to ‘Level Up’ (it’s one of our core values)!, • Psychologist on staff, • Insightful fireside chats and workshops to help support our high performing and ambitious team, • Radical Candor is a feedback approach we live by Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.

Job DescriptionCompany Description Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders. We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. Trucordia Values • We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with., • We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company., • We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?, • We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve., • We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.Job Description Duties and Responsibilities: • Meets established sales quotas on monthly, quarterly, and annual basis., • Utilizes Trucordia sales and marketing tools to execute results-oriented activities such as cold calls, in-person appointments, and prospect presentations to close new business., • Acts as subject matter expert to master chosen area of focus for highest probability of long-term success., • Continually manages a book of business to support high renewal rates., • Collaborates with Client Service to analyze renewal business and place new business accounts., • Follows Trucordia sales methodologies and best practices, including proper use of Trucordia tools and sales management platform.Qualifications, • State-issued Property and Casualty or Life and Health Insurance Producer License., • 4-year Degree in Business Management, Sales, Entrepreneurship, Marketing or related area of study., • 2-5 years in an insurance sales role, • Proficiency with professional programs such as Microsoft Suite and Salesforce., • Demonstrated skills in analytics and internal/external communication. Additional Information Please see our company Benefits: • Medical, Dental, Vision, • Life Insurance and AD&D, • FSA / HSA, • Accident, • Critical Illness, • Hospital Indemnity, • Supplemental Health Insurance, • EAP, • Pet Insurance, • 11 Paid Holidays, • Flexible PTO This role includes commission-based earnings tied to production results. Trucordia Insurance Services, LLC and its affiliates (collectively, the “Company”) is aware of scams involving false offers of employment with the Company. The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any employment offer. Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.

Job Description Now Hiring: Business Development Center (BDC) Representative Join Our Team | ???? Full-Time | $21–$22/hour Are you a people person with strong communication skills and a passion for customer service? We’re looking for a motivated Business Development Center (BDC) Representative to join our growing dealership team! ????What You’ll Do As a BDC Representative, you’ll be the first point of contact for our customers—helping create a seamless and positive experience from the very first interaction. • Answer incoming calls and schedule service & sales appointments, • Respond to customer inquiries via phone, email, text, and online chat, • Follow up with customers and confirm appointments, • Re-engage “no show” customers and reschedule visits, • Manage and update customer records in CRM (VinSolutions), • Handle internet leads from initial contact through appointment setting, • Coordinate with sales and service departments on appointments, • Stay current on automotive terminology, products, and manufacturer programs, • Support marketing campaigns by contacting customers about promotions, • Maintain professionalism and deliver exceptional customer serviceAdditional Responsibilities, • Assist with moving and positioning vehicles as needed, • Occasionally demonstrate vehicles to customers, • Support team operations and complete additional assigned tasksWhat We’re Looking For, • Strong communication and organizational skills, • Ability to multitask in a fast-paced environment, • Basic computer proficiency, • Team-oriented attitude with a positive mindset, • Interest in the automotive industry (experience is a plus!)Work Environment & Physical Requirements, • Primarily office-based with moderate phone and computer use, • Sitting, standing, and light movement throughout the day, • Medical, Dental, and Vision Insurance (80% employer-paid for employees), • Life Insurance & AD&D, • Short- and Long-Term Disability Coverage, • 401(k) Plan (eligible after 1 year) Apply today and start your career in the automotive industry!

Job Description Santa Monica, CA \u007C AI Fund \u007C Full-Time \u007C In-Person / Hybrid About Capsure Capsure is an AI-powered compliance platform purpose-built for the clean energy industry. We automate the verification of Prevailing Wage and Apprenticeship (PWA) requirements under the Inflation Reduction Act -- the compliance obligations that determine whether renewable energy developers keep or lose their IRA tax credits. The stakes are real. A single construction project can carry $50M+ in tax credit exposure. Developers, EPC contractors, and their tax equity partners need certainty that compliance holds up to IRS scrutiny in real time, not months after the fact. We built the alternative: an AI system that ingests certified payroll data, validates it against DOL wage determinations and apprenticeship program requirements, surfaces violations in real time, and generates the audit trail needed for tax credit certification. Capsure is backed by AI Fund (Andrew Ng) and AES Clean Energy, one of the largest renewable energy developers in the world, as our anchor design partner and early customer. The product is built, the first customer relationship is deep, and the pipeline is building. Now we need the engineering foundation to match the ambition. The Role You will be Capsure's first engineering hire and the technical backbone of the company. This is not a role where you execute someone else's tickets. You will make architectural decisions, set engineering standards, own the codebase, and build the AI-powered workflows that make our compliance engine genuinely better than anything else in the market. You will work directly alongside our CEO, who is technical and actively involved in product and engineering, and operate with significant autonomy. We move fast using AI coding tools and agents as force multipliers, not crutches. The expectation is that you are already building this way and can push the pace further. As we scale, this role grows with it. You are not just the first engineer -- you are the future engineering leader. What You Will DoOwn the Product Engineering • Architect, build, and ship full-stack features across our React/TypeScript frontend and Supabase/PostgreSQL backend., • Write production-quality code while moving at startup speed, using AI coding tools to dramatically compress the time between idea and shipped feature., • Make and defend architectural decisions: data modeling, API design, security, performance, scalability., • Maintain code quality, testing standards, and documentation without being told to.Build AI Agents and Automation Workflows, • Design and implement AI agents and multi-step automation pipelines that power our compliance engine: document ingestion, payroll validation, issue detection, remediation workflows., • Work with LLMs (currently Google Gemini and Claude) to build intelligent extraction, classification, and validation systems., • Build robust, observable, production-grade AI workflows with proper error handling, retry logic, audit trails, and human-in-the-loop checkpoints., • Stay current on the evolving AI engineering landscape and bring in the right tools as they mature.Be the Engineering Standard, • Establish patterns and practices that will scale as we grow the team., • Own security rigorously: data handling (PII, SSNs, payroll data), authentication, authorization, and audit logging are core to our value proposition., • Instrument the system: logging, monitoring, error tracking, performance., • Eventually recruit, mentor, and lead additional engineers as the team grows.What We Are Looking ForNon-Negotiables, • Genuinely AI-native engineer: you live in Cursor, Windsurf, Claude Code, or equivalent. AI tooling is how you build, not a novelty., • Strong full-stack capability: React/TypeScript on the frontend, Node/TypeScript or equivalent on the backend, comfortable in SQL and relational data modeling., • Experience building AI agents and automation workflows in production -- not toy demos, but systems with real users and real consequences., • Architectural judgment: you know when to move fast and when to slow down, when to abstract and when to hardcode, when to build and when to buy., • Security-minded by default. Our customers share payroll data, SSNs, and financial records., • Independent operator who needs direction on priorities, not on how to execute.Strong Signals, • Experience with Supabase, PostgreSQL, and serverless/edge function architectures (Deno a plus)., • Demonstrated history of shipping meaningful software at startup pace., • Experience with document processing pipelines: parsing PDFs, Excel, Word documents; working with structured and unstructured data., • Comfort working in a domain you do not initially know deeply. Compliance and regulatory logic is learnable; the engineering fundamentals are not., • Excitement about the clean energy transition.What This Is Not, • A role for someone who needs heavy direction or structured processes to be productive., • A purely frontend or purely backend position. You own the whole stack., • A role where you hand off AI work to a separate ML team. You build and own it. Backend: Supabase (PostgreSQL, Auth, Storage, Edge Functions), Deno runtime, TypeScript AI / Agents: Google Gemini (extraction, classification, chat), Claude API, custom Edge Function agents Tooling: Cursor / AI coding agents, Vercel (frontend deploy), Resend (email), Linear (PM), GitHub Testing: Vitest, React Testing Library, pgTAP (database) The stack matters less than the mindset. If you have strong opinions about different approaches, bring them. You are joining a pre-seed company with real customers, real revenue on the horizon, and meaningful equity upside. Standard 4-year vesting with a 1-year cliff. We will work with you on comparable acceleration protections. Why This Role, Why Now • Engineering hire #1 at a company with a real product, a named anchor customer (AES Clean Energy), and a clear path to revenue., • The problem is genuinely important: IRA tax credits fund the energy transition, and we are the infrastructure that makes sure those credits hold., • Broad, interesting technical surface area: AI agents, document processing, compliance logic, real-time validation, audit trails, contractor-facing portal, developer-facing analytics layer., • Real ownership over the codebase, architectural decisions, and the engineering culture you help create., • The CEO is technical and will be a genuine engineering partner., • Santa Monica office. We are building a team in LA. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description The Opioid Epidemic is a public health crisis with a highly effective but underutilized clinical intervention - millions of Americans are physically dependent on Opioids but only 10% of those likely to have OUD actually access treatment. Bicycle Health addresses this gap by maximizing accessibility, affordability, and overall quality of care by enabling highly qualified clinicians to reach patients broadly and efficiently through our online platform. We're looking for Nurse Practitioners and Physician Assistants to join us full-time in a 40-hour-per-week, W-2 role with a schedule designed to offer both structure and flexibility. The Provider position at Bicycle Health is a remote full-time addiction medicine clinical position with responsibility for the continuity care of a panel of adult patients under care primarily for opioid use disorder. The Nurse Practitioner or Physician Assistant will assess new patients presenting for telemedicine-based care of opioid use disorder, determine appropriateness of enrollment in our care setting, and manage their continuity OUD treatment from initial induction through the duration of their care. The Nurse Practitioner also addresses co-occurring mental health conditions directly when appropriate, and also via referral and care-coordination with outside providers. The NP/PA participates actively in regular clinical team meetings and quality improvement activities, collaborates with our program physicians and therapists, and reports to the regional medical director. What You Can Expect: ✅ Stable, full time employment - This is a full-time, W-2 employees. As a a full-time employee you will receive full benefits. ✅ Location Flexibility - Work from home and work from anywhere in your state (subject to change depending on regulations). ✅ Limited Call - there are on-call responsibilities but most providers are on-call once every 2-3 months on average. Call is one week at a time (Monday to Monday). ✅ Start times vary by region - See below to see more detail on available shifts by region West region: All states are within Mountain, Pacific, and Central times zones Option 1: Monday–Friday (8 hour shifts) • Start time between 10:00am EST (8:00am MST) and 12:00pm EST (10:00am MST), • Schedule remains consistent each week Option 2: Four 10-hour shifts • Includes one weekend day and you must work Thursday, • No more than two consecutive days off, • Weekday shifts start at 11:00am EST (9:00am MST), • Weekend shifts start at 10:00am EST (8:00am MST), • Schedule remains consistent each week Target Pay Range: $120,000-$140,000 + Bonus Eligible - Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Benefits: • 3 Weeks Vacation + 8.5 days of additional sick time + 8 paid holidays + 2 Floating holidays + 3 CME days, • 100% Employer Paid Medical, Dental, and Vision Insurance, • Employee Assistance Program through Magellan Health, • Employer Paid STD & LTD, • 401k, • Up to $3,000 CME, • $50 monthly Remote Work Stipend, • Paid parental leave, • All equipment provided, • White Glove licensing and credentialing service., • Provide assessment and treatment for a continuity of panel of up to 275 adults with Opioid Use Disorder from initial treatment-start throughout their ongoing care, • Provide diagnosis of Opioid Use Disorder and co-occurring mental health conditions, • Safely and effectively start treatment with buprenorphine-naloxone for OUD, manage the early induction and stabilization phase of care with close follow-up, • Utilize motivational interviewing and other engagement and rapport-building techniques to achieve optimal patient outcomes, • Collaborate with the care team to coordinate additional services as may be needed, • Take an active role in clinical team meetings and practice improvement, engage in case discussion with colleagues, • Develop a thorough understanding of practice policies and procedures, and actively participate in P&P feedback and development, • Develop an understanding of your local and regional referral resources and utilize them, • Utilize our intuitive web-based EMR platform to manage patient care., • Work from anywhere in your state (subject to change depending on regulations), • Valid license to practice medicine & DEA license in your home state. Must be eligible and willing to obtain licenses in multiple states., • At least 1 year of Buprenorphine prescribing experience in a family medicine, internal medicine, addiction medicine, or psychiatric practice environment., • Telehealth experience a big plus!, • Strong communication skills, ability to build an effective provider-patient relationship that fosters engagement and adherence to a collaboratively developed care plan., • Comfort with risk/benefit balancing and a love for problem solving are required attributes, • Motivational Interviewing experience preferred, • Ability to share equally in the on-call needs of the region including on call coverage for a percentage of the 8 company observed holidays #LIRemote #zr Recruitment Scam Notice We are aware of fraudulent recruiting messages circulating that claim to represent our company. Please note: * All official communication from our recruiting team will come from an @bicyclehealth.com email address. * We will never ask you to pay fees, purchase equipment, or provide financial information as part of our hiring process. * We will never request your Social Security number or banking information before an offer of employment is made. * We only conduct interviews through legitimate, scheduled channels and will never make job offers via text message or chat apps. If you believe you have been contacted by someone misrepresenting our company, please report it to . About Bicycle Health: Bicycle Health is a telemedicine group that specializes in the evidence-based treatment of individuals with Opioid Use Disorder using buprenorphine. We've grown our clinical staff of medical providers caring for patients, across 32 states, and we employ a large ancillary staff for support with technologic and administrative needs, clinical and behavioral support, and care coordination. Our innovative model has achieved clinical outcomes that exceed expectations for standard-of-care in-person treatment nationally. Our mission is to increase access to high quality, affordable, convenient and confidential Opioid Use Disorder treatment for all. Bicycle Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis forbidden under federal, state, or local law.

Job Description Role Title: Billing Care Coordinator Location: Virtual Hourly Rate: $20-$22/hour Availability: Weekdays, Full-time About the Role The Billing Care Coordinator serves as the primary point of contact for members with complex or urgent billing issues. As the voice of Tia for billing-related calls, this role blends technical knowledge with empathy, helping members understand charges, resolve disputes, and navigate insurance-related questions with confidence. This team manages live phone interactions and high-touch cases while collaborating closely with Revenue Cycle Management (RCM) SMEs and the Billing Success Coordinators. The role is essential to maintaining trust, protecting member satisfaction, and ensuring billing issues are resolved with care and precision. Key ResponsibilitiesHigh-Complexity Billing Support • Handle inbound billing calls, escalations, and urgent member requests., • Resolve complex cases involving insurance denials, payment discrepancies, and patient billing concerns., • Partner with RCM SMEs to research and resolve nuanced cases requiring payer expertise., • Coordinate with offshore Billing Coordinators to ensure smooth handoffs between queues and escalations.Member Experience & Relationship Building, • Deliver compassionate, real-time support to members by phone or chat., • Build trust and confidence by providing clear, empathetic, and professional communication., • Advocate for members, ensuring timely resolution and transparent follow-up., • Represent Tia's tone and values in every member interaction.Operational Excellence & Documentation, • Document all calls and cases accurately, following HIPAA and internal compliance standards., • Follow escalation protocols and ensure tickets are fully resolved or properly routed., • Identify workflow gaps or recurring issues and partner with leadership to drive process improvement.Team Engagement & Collaboration, • Participate in training, QA reviews, and calibration sessions., • Share insights with offshore team and help refine workflows based on call learnings., • Support peer onboarding and serve as a subject matter expert for complex billing workflows.What Excellence Looks Like, • Resolves member issues efficiently, empathetically, and accurately., • Demonstrates expert knowledge of Tia's billing policies and systems., • Models calm and professionalism in high-stakes or emotional conversations., • Contributes to a culture of accountability, collaboration, and service excellence.Key Metrics, • ≥85% call answer rate., • <24h resolution for escalated billing cases., • 95% documentation compliance. Tia is technology-enabled, advancing and scaling excellent care through a proprietary clinical and operational platform that supports clinicians, strengthens care continuity, and improves outcomes. We are deepening and expanding one of the most comprehensive preventive care models for women on the market — with a growing focus on cardiometabolic health, longitudinal data, and earlier risk detection across the lifespan. By integrating technology, structured clinical pathways, and mission-aligned interdisciplinary teams, Tia delivers consistently strong clinical outcomes and a differentiated care experience for women. Tia is a Series D, venture-backed company with more than 120,000 women who trust Tia for their care, across four markets, supported by a national virtual platform. In each market, we partner with leading health systems to expand access, strengthen primary care, and improve quality for women at scale. About Tia's Culture: Tia is building a culture of excellence — in people, process and product. This is our northstar value; What is excellence, exactly? Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We're looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records. We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia's highest order value because it crystalizes into one word several behaviors that we hold dear, specifically: A drive to constantly improve through experimentation, reflection. and an insatiable growth mindset — said another way, we're energized by the possibility of invention, innovation, and iteration • Being present in and grateful for the journey — not just the goal line. Perfection is static. Excellence is a process (more on this important distinction below), • Asking why, then why again — because accepting "this is just the way it is" is not good enough, • Grit & perseverance — a maker mentality that involves "rolling up your sleeves", but also deep care for oneself and for others Said another way, Tia's mission is NOT to make healthcare incrementally better for women. Instead, we've intentionally set out to create a fundamentally new paradigm for modern women's healthcare that's truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a "one and done." We have not and will not "get it right" with the first swing. Rather, this higher order goal is a moving target — one we have not and will not ever fully "achieve." By design, we will never be "done" with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit — the journey, not the finish line — that truly embodies excellence. This position may require attendance at company and team off-sites. Unfortunately, scams targeting job seekers are on the rise. To protect yourself, know that we will never ask for payment, gift cards, or sensitive financial information during our hiring process. All communication from our team will come from an official company email address (@asktia.com). If something feels off, trust your instincts and reach out to us directly at . Tia is an equal opportunity employer. We believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply. If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women's healthcare, join us!

Job Description Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work! Job Summary: The official job title is Community Support Outreach Specialist. The Community Support Outreach Specialist cultivates relationships with community programs, members and leaders. They develop assistance programs, offer crisis intervention for the homeless, and provide expert referrals and advocacy to help secure permanent housing, while also providing intensive support to resolve housing barriers for individuals experiencing homelessness. The Community Support Outreach Specialist also implements ongoing efforts to support members after securing housing, ensuring continued development of life skills, financial literacy, and home management skills to promote long-term stability and self-sufficiency. The program we service will include programs and centers from the community support services section below. Responsibilities: • Perform thorough screening and assessments with individual members or families, gathering functional, environmental, financial, employment, housing, educational, and health information. The CS Outreach Specialist aid in assisting them to find and sustain housing, ultimately putting an end to their homelessness., • Develop rapport with program members to understand their housing needs, goals, strengths, and barriers, then create a feasible, sustainable Individualized Housing Support Plan based on the Community Support Assessment., • Keep the channels of communication open, and be proactive about problem-solving with individuals, interdisciplinary teams, members of Community Support, potential employers and training programs., • Offer personalized case management support to program participants that is individualized, culturally competent, family-focused, goal-driven, strengths-based and appropriate to ensure members are matched with resources considering their needs and income-generating abilities., • Provide personalized support in life skills, job preparation, and financial literacy, to guide members towards self-sufficiency by offering essential training in home care, job readiness, and budgeting., • Maintain member records, track outcomes in appropriate databases, and submit regular monthly and weekly progress reports to Supervisor., • Act as a liaison between landlords and tenants to resolve issues and prevent evictions, conduct post-housing home visits to ensure lease compliance, coordinate case conferences, consult with service teams, social workers and case managers as needed. Monitor member's progress towards agreed-upon goals., • Housing Transition Navigation Services, • Housing Tenancy and Sustaining Services, • Community Transition Services/ Nursing Facility Transition to a Home, • Housing Deposits, • High school, diploma or GED is required., • Must have a valid California driver's license and valid vehicle insurance., • Excellent communication, interpersonal, customer service, active listening and organizational skills., • Computer skills for documentation, email and chat support., • Proficient speaking, reading, and typing abilities and possess strong proofreading skills., • Proficient skills in working independently and collaboratively in a team to provide member care., • Proficiency in multitasking, organization, financial management, planning and attention to detail is required for effectively providing care to multiple members simultaneously., • Capability to perform under circumstances of possible emotional stress and conflict, including dealing with uncooperative members and families., • Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate., • Must successfully complete and maintain current Tuberculosis (TB) testing and clearance in accordance with company policy and applicable local/state health regulations as a condition of employment., • Prolonged periods of sitting at an office desk on the computer., • Lifting: Able to lift up to 15lbs. Pay range$25—$28 USD Benefits Our full-time employees are eligible for the following benefits enrollment after 60 days of employment: Medical, Dental, & Vision Benefits: We have various insurance options for you and your family. Short & Long-Term Disability Benefits: Protection when you need it most. Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones. Flexible Spending Accounts: Manage your finances with flexibility. Employee Assistance Program (EAP): Support when life throws challenges your way. 401(K): Building your financial future with us. Effective after 1 year of employment. Paid Vacation and Sick Leave: Flexibility for the planned and unplanned. Paid Holidays: Quality time to enjoy celebrations. Employee Referral Program: Share the opportunities and reap the rewards. Company Discount Program: Enjoy savings on everyday expenses and memberships. Equal Employment Opportunity Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities. Pre-Employment Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

Job Description Our future depends upon hiring and retaining great talent who are looking to use the latest technology to create state of the art products for our public safety and social services customers. As a systems administrator, you will be responsible for creating and maintaining IT environments for software development, testing, customer testing and usage. Our exciting Case Management product is an Enterprise business application that includes workflow processes, case and document management, and extensive reporting with a focus on criminal justice business knowledge. Our software is developed and tested in on-premise and cloud environments Key Tasks and Responsibilities (What you will be doing!) • Support all aspects of systems administration: Security, Configuration Management, OS, Virtualization, Storage, Networking, • Installation and configuration of medium sized hybrid networks, • Administration and maintenance of firewalls, • Installation and configuration of Windows and Linux servers, often in virtual environments, • Administration of analogous functions in cloud environments, • Administration and maintenance of servers and common applications, • Perform system backups and restorations, assist in the assurance of backup integrity, • Schedule and coordinate system maintenance & upgrades, • Provide technical support via telephone, chat, email support or tickets., • Enthusiasm for installing and maintaining IT environments., • Continuous adherence to the highest level of ethical standards and all Company policies and procedures., • Ability to understand complex requirements, • BS in Computer Science/Engineering from an accredited College/University, • Strong experience with Windows Server 2008/2012/2016/2019 and Windows 7/10/11, • Knowledge of various Microsoft Server Applications (Active Directory, Exchange, DHCP, DNS, IIS, SQL), Microsoft 365 and web browsers, • Working experience in day-to-day operations of LANs, WANs and VPNs, • Working knowledge of Dell Server, Sonicwall, and Dell Switches, • Understanding of TCP/IP networking technologies, SSL certificates, and TLS configuration, • Working experience in Amazon AWS and Microsoft Azure, • Working experience in Linux Servers with Dockers – Ubuntu and CentOS, • Working knowledge of Jboss and Wildfly, • Knowledge of working in Linux and MS Windows environments, • Ability to work independently and in a team environment, using good judgment and initiative, • Excellent written/verbal communication skills, time management and analytical skills, • Public Safety domain and technology experience, • iOS, Android Mobile deployments, • NOSQL experience (e.g., MariaDB), • Oracle and SQL database script writing, • Experience with continuous integration systems (e.g. Jenkins) build automation (Maven) and automated testing (e.g. Selenium). cFive provides its employees with excellent benefits including Medical, Dental, Vision, Life and AD&D Insurance. cFive employees also receive Holidays and PTO. cFive is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Powered by JazzHR ZXQvFskJuU

Job DescriptionAbout Kiddom Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum – resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom’s high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning. Kiddom is seeking a National Curriculum Strategist who has extensive knowledge of curriculum used in K - 12 schools. You will partner with account executives to create a climate of interest and excitement that support strategic sales in increasing revenue performance. Additionally, this role will partner closely with marketing and product teams to ensure the right solutions are being prioritized by account executives leading to the greatest business impact and ROI. Our successful Solution Architect will utilize their K - 12 educational expertise to develop and deploy engaging and informative customized sales presentations that enable and promote solution selling. You will also use your extensive curriculum implementation knowledge to develop an understanding of school and district needs, how Kiddom is uniquely positioned to fulfill them, and build relationships with key decision makers. You will also present at conferences and trade shows, support state curriculum adoptions, and support the customer journey from pre to post sales.You will... • Develop customized Kiddom product demonstrations with a focus on how Kiddom facilitate curriculum implementation to new and existing customers at the district and state level in a variety of contexts that support closing business such as (informal sales presentations, RFP’s State Level Adoptions, Conferences, Webinars, Customer Trainings, Quarterly Data Summaries)., • Support retaining existing accounts while ensuring a high level of customer happiness by providing product implementation support., • Manage and support customer relationships and product expectations and implementations, • Support Account Executives in developing rapport with customers by communicating through email, phone, website live chat, and video conferencing to drive sales, answer product questions, and onboard customers, • Engage prospective schools and districts using a deep understanding of product knowledge., • Participate in K-12 trade shows, conferences, and other marketing activities., • Work collaboratively with marketing and product teams to Identify content gaps and work with them to prioritize and develop those materials, • develop product features that are responsive to schools and districts. What we're looking for..., • 10+ years of K - 12 education experience including school and district level experience. ., • 5+ years of experience selling and/or supporting ed tech sales., • School Principal and/or district level curriculum director background preferred., • Ed Tech-savvy and capable of learning our product, • Enthusiastic and passionate able to work strategically and independently, • Master’s degree preferred

Job Description If you are looking for an organization where your gifts, talents, skills, and abilities contribute to a greater cause, join our team. Our Mission: Ending human trafficking through education, advocacy and an empowerment model of providing direct legal and social services to survivors of human trafficking. About Us: The Coalition to Abolish Slavery and Trafficking (CAST) is a Los Angeles–based nonprofit organization that is working to put an end to human trafficking through comprehensive, life-changing services to survivors and a platform to advocate for groundbreaking policies and legislation. Over the past two decades, CAST has supported thousands of survivors through every phase of their journey to freedom- from counseling to legal resources to housing, educational and leadership training, and mentorship. Through these programs, CAST has worked with survivors to become leading voices in shaping policy and public awareness to ultimately put an end to human trafficking. CAST offers generous benefits, including medical, life, disability, paid sick/vacation time, and a 403(b) plan. Additionally, we provide you an opportunity to work with a team of committed individuals, where you are supported and given every chance to succeed. Title/Position: Training Specialist Status: Exempt Department: Legal Department Employment Type: Full-Time Position Location: Los Angeles, CA/Hybrid Summary of Position The Training Specialist is responsible for supporting the production, presentation, coordination, and maintenance of CAST delivered trainings within Los Angeles County on the topics of minors and youth impacted by human trafficking which includes sex trafficking, labor trafficking, and forced criminality through the lens of diversity, equity, and inclusion. This training program ensures alignment with Los Angeles County's Five-Year Strategic Plan that aligns with public health principles and integrated lived experience perspectives. This position plays a key role training social workers, probation, law enforcement, mental health, public health, educators, and community-based organizations in the development and implementation of trauma-informed best practice approaches when working with youth, including but not limited to, motivational interviewing, harm reduction, and resilience building strategies. Survivors are encouraged to apply This position includes but is not limited to the following: Essential Responsibilities • Provide overall support to ensure the production of trainings, • Conduct and compile research materials, • Co-create training curriculums, • Deliver training sessions in collaboration with team members, • Attend training program team meetings, debriefs, and check-ins, • Monitor Zoom trainings – Open trainings, monitor & respond in chat, assist trainer/s with logins, breakout rooms, close out, debrief, and provide other Zoom technical needs as necessary, • Create and update trainings on Quickbase, • Create and maintain training attendee reports on Excel, • Process Certificates of Completion, CEUs, and NEUs via Quickbase, • Run attendance and other demographic reports as needed, • Respond to inquiries from dedicated HT training support email, • Maintain training calendar updates, • Create and update surveys on Survey Monkey, • Prepare and submit housekeeping/preamble slides & survey links/QR codes to subcontractor's 2 days prior to their scheduled trainings., • Debrief and follow-ups with subcontractors as needed., • Copy and FedEx monthly documents to LA County, • Other tasks as designated by Training Director, • A minimum of five (5) years of experience providing services to, or delivering training related to, survivors of human trafficking, including minors and transition-age-youth., • Five (5) years of experience delivering and supporting training programs, • Proficiency with Microsoft Outlook, Word, PowerPoint, and Excel, • Proficiency with Canva, • Highly organized, • Strong analytical and critical thinking skills., • Excellent written and verbal communication skills, • Excellent coordination skills, • Familiar with Zoom meetings and webinar platforms, • Based in Los Angeles, CA, • Ability to work from CAST office when necessary, • Ability to ensure training attendance through follow-up and outreach, • Familiar with adult learning models, • Ability to maintain confidentiality in all spaces, • Other tasks as designated by Training Director, • Ability to problem solve, be proactive, own outcomes, and meet deadlines, • Strong interpersonal skills with a focus on team success, • Demonstrates empathy and strong communication skills when working with diverse team members Salary is commensurate with experience. The benefits package includes medical, life, disability, sick/vacation leave, and a 403(b) plan. Opportunity to work with a team of committed individuals, be supported, and be given every chance to succeed. Applicants for this position should submit their cover letter, resume, and writing sample via our online portal. Due to the high volume of resumes received, only qualified candidates will be contacted. No Phone Calls, Please. CAST is an Equal Opportunity Employer The Coalition to Abolish Slavery & Trafficking (CAST) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, CAST complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Job Posted by ApplicantPro

Job DescriptionWe are seeking a versatile and detail-oriented E-commerce Marketing & Operations Specialist to join our team. This role is essential to the growth of our high-quality body jewelry brand, Epoch. You will be responsible for the end-to-end customer journey—from creating visually stunning marketing content and managing our online storefront to overseeing inventory and ensuring precise order fulfillment. The ideal candidate is a “creative-doer” who has a keen eye for aesthetics and the organizational skills to manage physical logistics efficiently. Key Responsibilities1. Digital Marketing & Content Creation • Product Photography & Editing: Capture high-quality product photos and perform retouching/editing to maintain a premium brand image., • Website Management: Update product listings, manage product descriptions, and optimize the user interface on our e-commerce platform (Shopify / Squarespace)., • SEO / SGO Optimization: Execute SEO and SGO (Search Generative Optimization) strategies, including keyword research, AI-search content optimization, meta title & description optimization, internal linking structure, and improving visibility on Google and AI-powered search platforms., • SEMrush Management: Utilize SEMrush for keyword analysis, competitor research, backlink monitoring, website health audits, and SEO performance tracking., • Marketing Campaigns: Assist in creating and executing social media content and digital marketing strategies to drive sales and brand awareness. 2. Operations & Inventory Management • Fulfillment & Shipping: Manage daily order processing, including picking, professional packaging, and generating shipping labels (ShipStation, etc.)., • Inventory Control: Maintain 100% accuracy of physical stock. Perform regular audits and ensure jewelry inventory remains strictly organized and separated from other business entities., • Logistics Coordination: Monitor inbound shipments and manage supplies for packaging and shipping. 3. Sales & Customer Support • Monitor online sales data and provide reports on performance., • Provide exceptional customer service via email or chat regarding product inquiries and order status. Qualifications• Experience: 2+ years of experience in e-commerce, digital marketing, SEO, or retail operations. • Technical Skills: Proficiency in Adobe Creative Suite (Photoshop / Illustrator) or Canva. Experience with e-commerce backends (Shopify / Squarespace / WooCommerce)., • SEO Tools: Experience with SEMrush, Google Search Console, Google Analytics, or other SEO tools is highly preferred., • Attention to Detail: Exceptional organizational skills, especially in handling small, high-value items (jewelry)., • Language: Professional proficiency in English; bilingual (English / Mandarin) is a plus., • Adaptability: Ability to efficiently switch between creative design tasks and physical warehouse/shipping responsibilities. Work Environment & Physical Demands• This is an on-site position in El Monte, CA • Occasional lifting of shipping boxes (up to 20 lbs) may be required.

Job Description Area Sales Leader - Blue Link Wireless Compensation • Salary range for this position is $75000 per year - $85000 per year with a bonus of $10k-$30k plus benefit, based on experience and wireless industry knowledge., • Professional and Fun working environment., • Unprecedented Career Growth potential., • Competitive Benefits package including medical, dental and vision coverage. The Area Sales Leader is responsible for the sales and operations of five to ten Blue Link Wireless AT&T Authorized Retail locations, keeping close tabs on each one's ability to deliver an exceptional customer experience. From recruiting and staffing to driving daily sales performance, the Area Sales Leader will assess each location's overall performance to identify areas of improvement and respond quickly. And, with the same razor-sharp focus, the Area Sales Leader will celebrate successes to reinforce the team's effort and accomplishments. During location visits, the Area Sales Leader will monitor everything from sales behaviors to product knowledge. The Area Sales Leader will identify issues, devise action plans, and seek opportunities to refine and grow our business. The Area Sales Leader will cultivate working relationships with the Executive Vice President, other Area Sales Leaders, and the Support Center Team, and gather the tools to build success across the market, tracking overall market performance and creating effective action plans to meet organizational goals. Key Roles And Responsibilities The tasks and duties described here include, but are not limited to, those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job, in accordance with the ADA and applicable state/local law. • Meets all AT&T and Blue Link Wireless compliance and merchandizing requirements in all locations at all times., • All aspects of the successful operation of 5 to 10 Blue Link Wireless AT&T Authorized Retail locations., • Positively contributes to a fun and friendly work environment for our customers and team members., • Leads by example., • Consistently meets or exceeds sales and customer service expectations in each location., • Consistently meets or exceeds operational standards minimizing or eliminating losses to the company in each location., • Creates a laser- focus on sales and sales-generating activities every day in each location., • Conducts a minimum of 4 highly effective store visits per location per month, including visits in the evening and on weekends, and provides detailed recaps of each visit to Store Leader, Sales Leader and company leadership., • Actively manages and is responsible for the recruiting and staffing for all positions in their market., • Conducts monthly 1 on 1’s with Store Leaders and Sales Leaders to review store performance and create action plans for improvement., • Conducts regular conference calls, trainings, and meetings to foster knowledge and best practice sharing., • Maintains and consistently communicates store performance metrics recognizing top performances., • Communicates effectively and professionally via phone and email with customers, AT&T and Blue Link Wireless team members., • Upholds, and partners with HR to enforce all company and Blue Link Wireless policies and procedures., • Conducts a monthly New Hire Sales Training that effectively delivers the defined Blue Link Sales Behaviors., • Collaborates with internal and external partners to plan and execute local events and promotions consistent with AT&T and Blue Link Wireless marketing initiatives and branding., • Ensures all store personnel are trained on and are following all policies and procedures., • Resolves customer issues., • Delivers a clean, organized, and fully operational retail experience for all customers and employees., • Proactively reviews reporting to identify potential risks and takes appropriate action., • Maintains a positive and effective relationship with co-workers, vendors and partners., • Report to work on-site on a regular, predictable and timely basis. Education: Bachelors or Advanced degree preferred in a related field or equivalent experience. Certificates, Licenses and Registrations: Valid Driver's License & Proof of Liability Insurance. Supervisory: Yes Work Environment • While performing the duties and essential functions of this job, the employee is exposed to computer equipment and noise levels of a typical retail store environment, with the requisite level of noise associated with a wireless retail establishment., • Five or more year's successful sales experience with 2+ years wireless multi-unit retail wireless store leadership preferred. AT&T sales management experience preferred but not required., • 2+ years Wireless Retail Store Manager experience., • Demonstrated successful development and promotion of Sales Advocates to Store Leaders., • Demonstrated high ethical behavior, unquestionable integrity and character in business transactions., • Demonstrated success directing training and development activities of a sales team., • Demonstrated success in staffing stores with high quality, high potential candidates., • Experience utilizing a behavioral based selection processes for store level staffing., • Demonstrated success managing store-based marketing initiatives., • Experience with consistent delivery of merchandising and store sales promotions., • Effective Communication Skills., • Strong knowledge of common business applications (Web browsers, Outlook, Excel, Word, and PowerPoint, etc.)., • Excellent knowledge of all aspects of store operations to facilitate training of team members., • Experienced professional with a good balance of risk taking and judgment, confidence and assertiveness, open-minded and flexible - who demonstrates a "take charge" spirit., • Read and interpret documents such as operating/maintenance/procedure instructions and safety rules., • Write routine reports and business correspondence., • Speak effectively before customers or employees of the organization whether individually or in groups., • Knowledge of principles and process for providing customer service, including but not limited to, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction., • Effectively interact with all levels of organizational staff and company personnel., • Excellent presentation/facilitation, organizational, analytical, interpersonal, written/oral communication, and customer service skills., • Accept and implement verbal and written feedback., • Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals., • Draw and interpret bar graphs and diagrams., • The employee frequently is required to mobilize around the work area, use hands and fingers, reach with hands and arms, and be present continuously at workstation for extended periods of time., • While performing the duties of this job, the employee is regularly required to talk to customers and other employees and hear speech from customers and other employees., • The employee will need to regularly interact and communicate with others, including but not limited to, face to face communications, over the phone communications, and chat messaging communications., • The employee must be able to comprehend the subject of the communication and take appropriate action, if necessary. Blue Link Wireless provides modification/reasonable accommodation to disabled individuals to assist in the hiring process and to qualified individuals with disabilities in the performance of essential job functions, as required by federal, state, and local law. Reasonable effort also is made to accommodate the religious needs of employees. Any individual seeking modification/accommodation to submit an Application for Employment or to participate in the application/interview process should contact Human Resources. Applicants for the San Francisco location: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Applicants for the Los Angeles location: Blue Link Wireless will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Los Angeles Fair Chance Initiative for Hiring Ordinance. Apply Today! Apply Today!

Job DescriptionPosition Overview: The Inside Sales Representative (ISR) will be responsible for managing and growing a subset of accounts, handling pricing and quoting requests, and trafficking leads. This role will investigate incoming leads, qualify them, and pass on high-potential opportunities to other sales team members. The ISR will also collaborate closely with the field sales team to generate accurate and timely quotes, ensuring customers receive the best service possible. The ISR will serve as the primary point of contact for assigned accounts, working to uncover new business opportunities, close sales, and manage customer interactions with the goal of increasing revenue and profitability. In addition, the ISR will act as the liaison between clients and the laboratory, handling daily phone interactions and client requests. Responsibilities: • Lead Management & Business Growth: Qualify incoming leads and grow assigned accounts by increasing wallet share and closing new business opportunities., • Sales Support: Work closely with clients, technical teams, and sales to secure opportunities, uncover new prospects, and ensure a positive customer experience., • Client Communication: Proactively contact customers through phone, email, and video chat to grow their business and provide updates on testing., • Testing & Report Monitoring: Track testing report due dates and proactively inform customers of any delays ahead of the anticipated due date., • Customer Support: Handle customer inquiries and resolve issues quickly. Ensure all customer requests are addressed efficiently., • Sales Process Management: Use Salesforce CRM to manage sales opportunities, track customer interactions, and ensure timely follow-up on all complaints and inquiries., • Client Request Routing: Route customer requests and complaints to appropriate team members and ensure timely resolution., • Account Expansion: Collaborate with the sales team to identify opportunities for account graduation and growth., • Administrative Support: Assist in client communications, literature distribution, and special projects as needed., • Compliance: Ensure adherence to the company’s quality and safety manuals, as well as other relevant laboratory protocols.Required Qualifications:, • Experience: At least 3 years of experience in customer relations, sales, or account management. Experience with Salesforce and Microsoft Office is required., • Education: A Bachelor’s degree in business, sciences, or a related field. Studies in marketing, microbiology, chemistry, food science, pharmacology, or nutraceuticals are a plus., • Industry Experience: Experience with food, cosmetics, nutraceuticals, or CPG-related industries. Key Skills:, • Communication: Strong verbal and written communication skills. Ability to explain technical issues to non-technical clients., • Problem Solving: Strong decision-making skills and ability to handle multiple tasks and priorities., • Customer Service: Proactive, customer-focused mindset with an ability to drive account growth., • Technical Proficiency: Experience with Salesforce CRM, Microsoft Office Suite, and basic knowledge of laboratory software (LIMS) is a plus., • Attention to Detail: High commitment to accuracy and efficiency in managing client requests and data., • Team Collaboration: Ability to work effectively with cross-functional teams to deliver results.Physical Requirements & Work Environment:, • This role requires sitting for extended periods and occasional lifting (up to 25 pounds)., • Must be able to operate a computer keyboard and handle various communication tools., • Occasional exposure to laboratory conditions, including odors, fumes, and airborne particles., • Noise levels may vary, and temperatures can range from hot to cold depending on the work environment.Additional Requirements:, • Some flexibility in work hours may be required, depending on customer needs and workload., • Occasional overnight travel may be required for customer visits and trade show participation., • Ability to thrive in a fast-paced environment with frequent deadlines and interruptions., • Strong problem-solving and logical thinking skills., • Ability to go onsite at our Burbank site 3 days per week.

Job Description We are looking for a Senior Windows Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals. To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you. Ultimately, you will be a person that our customer's trust. They will rely on you to provide timely and accurate solutions to their technical problems. Responsibilities • Research and identify solutions to software and hardware issues, • Diagnose and troubleshoot technical issues, including account setup and network configuration, • Ask customers targeted questions to quickly understand the root of the problem, • Track computer system issues through to resolution, within agreed time limits, • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue, • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers), • Provide prompt and accurate feedback to customers, • Refer to the internal database or external resources to provide accurate tech solutions, • Ensure all issues are properly logged, • Prioritize and manage several open issues at one time, • Follow up with clients to ensure their IT systems are fully functional after troubleshooting, • Prepare accurate and timely reports, • Document technical knowledge in the form of notes and manuals, • Maintain jovial relationships with clients Requirements • Hands on experience on Windows Server (2008/2012/2016) Administration., • Understanding of Active Directory, DNS, DHCP., • Windows Disk Management (diskpart, partition concepts)., • Patching lifecycle understanding & patching experience, providing end to end support to patching activity., • EOL upgrade understanding., • Build new virtual servers as part of migrating 2008 servers to 2016 servers., • Experience on Client ESXi, and VSphere 5.x & 6.x and above environments with vCenter Management, Consolidated Backup, DRS, HA, vMotion, svMotion and FT., • Client Administration experience including cloning, disk expansion, basic troubleshooting, virtual appliances., • Experience on guest OS installation, setting up of VM priorities, Cloning, Snapshots, • Experience with Microsoft clustering in a Client environment., • Troubleshooting skills both with hardware and software in windows environment., • Knowledge on RAID Configurations., • Backup and restore concepts, troubleshoot if any issues arise during backup failure., • ITIL concepts - Knowledge of change management process and experience planning and executing scheduled changes.

Job Description Join SkyOne Federal Credit Union as a Digital Member Experience Specialist and be at the forefront of transforming member interactions! This onsite position places you directly in the heart of our innovative team, where your efforts will significantly enhance the financial wellbeing of our members. With a competitive pay range of $25.75 to $32.00 per hour, you can enjoy a fulfilling career that rewards your dedication to performance and accountability. In this role, you’ll collaborate with like-minded individuals, all committed to delivering exceptional, member-focused solutions. Your ideas will contribute to a culture of respect and integrity, empowering you to innovate and create a remarkable experience for our valued members. Take this opportunity to be part of a mission-driven organization where every contribution makes a meaningful impact! Your day as a Digital Member Experience Specialist As a Digital Member Experience Specialist at SkyOne Federal Credit Union, you will play a vital role in nurturing financial relationships with our members through multiple digital channels, including Email, Live Chat, Live Video Chat, Social Media, and Secure Messaging. Your responsibilities will include processing transactions, updating accounts, opening new accounts, and taking loan applications, all while effectively cross-selling relevant Credit Union products and services to meet our high service standards. This position is key to our business development efforts, as it involves soliciting new memberships, loans, and deposits across various platforms, including online interactions, phone calls, and local events. You will also adhere to our policies and procedures, striving to meet individual and team performance and sales goals. Additionally, you will provide backup support for our call center by answering incoming calls, ensuring a seamless member experience aligned with the SkyOne Service and Sales Model. What matters most To thrive as a Digital Member Experience Specialist at SkyOne Federal Credit Union, you will need a blend of technical skills and customer service expertise. Proficiency in various digital communication tools, such as Email, Live Chat, Live Video Chat, and Social Media, is essential for providing efficient and professional service. You should maintain an up-to-date understanding of Credit Union products and services to effectively match them with the financial needs of members. Strong analytical skills will enable you to assess member inquiries and offer tailored solutions. Meeting sales and service goals requires a results-oriented mindset, along with the ability to follow our Service and Sales Model consistently. Exceptional communication skills are vital for addressing member concerns, processing transactions accurately, and executing loan applications. You'll also need to be detail-oriented and organized to manage account openings and service requests promptly. Adherence to policy and compliance regulations is crucial, ensuring a seamless member experience that aligns with SkyOne’s values and objectives. QUALIFICATIONS • Windows, Word, Excel, and Internet proficiency., • Proficient in 10-key and typing skills., • Excellent verbal and written communication skills., • Tech savvy and familiar with chat bots, live chat features, and video conferencing. Job Posted by ApplicantPro

Job Description About Carvana "We believe CVNA is in the early stages of becoming the next U.S. retail category killer." – Stephens Investment Bank, Analyst Report, Sept. 2024 "Growing a capital and labor intensive, industrial type asset at a 40% clip is unchartered territory…" – JP Morgan Chase, Analyst Report, Jan 2026 Building leading-edge technology has been at the core of Carvana's strategy since our founding, driving us to become the 3rd fastest company in history to organically reach the Fortune 500, following only Amazon and Google. Today, we remain founder-led and as ambitious as ever. In 2024, we emerged as both the fastest-growing and most profitable automotive retailer in the US, thanks to our deep vertical integration across retail, lending, vehicle transportation, wholesale auctions, and more. Our technology teams build: • End-to-end ecommerce for buying and selling cars, including everything you see on Carvana.com and in our mobile apps., • AI-driven customer support across chat, email, SMS, and voice, as well as a proprietary CRM platform built for efficiency and quality at scale., • 360°ree; vehicle photography and interactive merchandising using cutting-edge computer vision and AI., • The most sophisticated self-service automotive lending platform in the world; a full fintech stack., • Systems and tools behind a nationwide logistics network that has delivered and picked up over 3 million cars via our fully owned and operated fleet, reaching 90% of US driveways., • Enterprise-grade systems for operating the largest vehicle reconditioning facilities in the US, with workflow automation covering everything mechanical, electrical, and cosmetic. About the team and position Our Product team is at the center of that growth, and we are hiring. We are an AI-first technology organization that moves fast, operates with high ownership, and builds things that matter at scale. If you want to grow not just as a Product Manager but as a leader and business-builder, Carvana is the place for you. We are hiring Product Managers across several teams in Los Angeles and Phoenix, spanning mid-level and senior roles. While each team has its own focus area, we look for the same foundational qualities across all of them: strong product instincts, a data-driven mindset, an AI-first approach to work, and the drive to own outcomes end to end. The Teams Depending on your background and interests, you may be considered for one or more of the following teams: • Conversational AI: Own the roadmap and continuous improvement of Sebastian, our AI-powered conversational agent built on leading-edge LLMs that helps millions of customers research, buy, sell, and manage their vehicles., • Transactional Communications: Own the customer-facing communications ecosystem across email and SMS, delivering clear, empathetic, and timely messages throughout the car-buying journey at scale., • Nurture: Lead nurture communications on an AI-first team, guiding customers from early interest through purchase using machine learning, personalization, and experimentation across email, SMS, and push., • Engineering Horizontals - Identity, Experimentation & Data Platform: Own the foundational platforms that power customer trust, product innovation, and regulatory compliance, including authentication, consent management, data privacy APIs, and experimentation infrastructure, as well as the strategic shift in how Carvana consumes and governs data through enterprise adoption of Sigma, migration of legacy SQL Server assets to Snowflake, and ownership of the unit economics of the data platform. While responsibilities vary by team, all roles share a common set of expectations: • Drive the product roadmap and lead end-to-end product development informed by customer research, analytics, and business needs., • Partner cross-functionally with Engineering, Design, Data Science, Analytics, and business stakeholders to scope, prioritize, and ship high-impact initiatives., • Own experimentation and measurement, actively interpreting results and translating insights into continuous product improvements., • Apply AI tools as a core part of how you work, accelerating research, synthesis, prototyping, and day-to-day execution., • Write clear requirements, project briefs, and documentation to align stakeholders and enable effective engineering execution., • Use data to size opportunities, evaluate tradeoffs, and make decisions., • A bachelor's degree in STEM, Economics, Finance, Business, Design, or equivalent experience., • Two or more years of product, product analytics, or related experience for mid-level consideration; four or more years for senior-level consideration., • Outcome-oriented and data-driven decision making, backed by expertise in metrics, analytics, and tools such as SQL, Tableau, Looker, or Sigma., • An AI-first approach to product work, with hands-on experience using AI tools for research, analysis, prototyping, and day-to-day productivity., • Excellent written and verbal communication, organizational, and project management skills with strong attention to detail., • Ability to learn and absorb technical concepts and communicate them effectively to non-technical audiences., • Deep product experience at one or more highly successful and ideally high-growth companies., • Strong opinions about consumer products and a developed sense of product taste., • Experience with experiment design and interpretation., • A willingness to roll up your sleeves and do whatever it takes for the sake of the team and our customers., • A genuine passion for AI and its potential to transform product experiences, not just familiarity with the tools but a curiosity about where the technology is headed and how to apply it creatively., • Hands-on experience building or iterating on AI-driven products, including features powered by machine learning, LLMs, RAG, tool-calling, or agent frameworks., • Knowledge of data science best practices and the ability to collaborate closely with data scientists and ML engineers to shape model-informed product decisions., • Strong UX instincts and the ability to anticipate user needs and pain points, especially in AI-assisted or conversational experiences., • Experience with agile methodology and product strategy and roadmapping., • Familiarity with Snowflake, Sigma, Looker, or Tableau for independent data exploration., • Full-Time position with a competitive salary and Carvana stock compensation., • Medical, Dental, and Vision benefits., • 401K with company match., • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more., • A great wellness program to keep you healthy and happy both physically and mentally., • Access to opportunities to expand your skill set and share your knowledge with others across the organization. To be able to do your job at Carvana, there are some basic requirements we want to share with you. Legal stuff Hiring is contingent on passing a complete background check. This role is eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionSalary: $26.30-$36.00/Hour Who is DocMagic DocMagicistheleadingproviderofdigitalsolutionsfortheeMortgageindustry,includingregulatorycompliance,documentgeneration,eSignature,andcompleteeClosings.DocMagichasbeensolvingthemortgageindustry'stoughestchallengeswithinnovativetechnologysolutionssince1987.Today,wecontinuetoleadtheindustrywithaward-winningproprietarysoftware,mobileapps,andweb-basedsolutions.RecentawardsincludeHousingWirenamingDocMagica2025Tech100winnerforthe13thyearinarow,recognizingourinnovationindigitallendingandourimpactontheindustry,aswellaskeyemployeesreceivingHousingWireTechTrendsetterandVanguardawards. WhyWorkatDocMagic At DocMagic, our culture is built on teamwork, innovation, and collaboration, which contribute to our reputation for excellence. We are committed to living these values every day. We offer competitive benefits, including comprehensive health coverage, paid time off, company-paid holidays and a 401K with company matching. We also offer on-site wellness classes, snacks and monthly food trucks. But it is not all about work; we believe in building connections, from team building activities to our employee gatherings, we love coming together to celebrate. Join us and be a part of a team that values innovation and is committed to shaping the future of work. Position Summary The Technical Support Representative serves as the initial point of contact for primary technical issues and handles escalation inquiries. This role focuses on resolving straightforward issues, providing excellent customer service, and escalating complex problems to higher support tiers as needed. Essential Functions • Provide first-level support for routine technical issues via phone, email, and chat., • Troubleshoot technical issues related to software usage, account access, and service functionality., • Document customer interactions in the support ticketing system, ensuring accuracy and completeness., • Assist internal DocMagic employees with technical issues, including authentication and testing configurations., • Follow standard troubleshooting protocols to identify and resolve common software and system issues., • Assist customers with basic setup, configuration, and product navigation., • Escalate unresolved or complex issues to Technical Support Representative 2 or higher, ensuring all relevant details and troubleshooting steps taken thus far are included., • Contribute ideas and solutions to streamline support operations and improve response times., • Document key processes and contribute to the ongoing maintenance of DocMagic's reference materials., • Communicate effectively with Development by creating clear and accurate Jira tickets that follow the established ticket writing guidelines., • Manage and prioritize multiple and often competing tasks. Required Qualifications • 2-4 years of experience in a technical support or customer service role., • Detail-oriented, excellent at following documentation and checklists., • Familiarity with troubleshooting processes and basic technical terminology., • Strong verbal and written communication skills., • Ability to quickly learn and adapt to new technologies and tools., • Strong analytical skills and familiarity with debugging tools and configuration purposes., • Experience with ticketing systems such as Salesforce and Jira., • General knowledge of SaaS platforms and cloud-based technologies., • Familiarity with understanding and working with XML data structures., • Knowledge of APIs and database systems a plus, • Knowledge of the mortgage finance industry is a highly desirable qualification. Other Duties In addition to performing the essential functions of the job, this position may require other duties as assigned. Duties, responsibilities, and activities may change at any time with or without notice.

Company Description Founded in 2015 by Baylee Ann Zwart, AZLEE merges ancient practices of jewelry design, Art Deco architecture, and the romance of the natural world into a singular vision of modern luxury. AZLEE is an elevated, versatile, and modern brand that has been worn by celebrities such as Bad Bunny, Russell Westbrook, Emma Watson, Rihanna, Bella & Gigi Hadid, Zoë Kravitz, and Scarlett Johansson. The brand has been featured in renowned fashion publications including Vogue, Vogue Paris, W, Elle, Bazaar, and more. AZLEE's jewelry can be found at select luxury retailers around the world. A portion of each piece sold helps benefit ocean-related causes. Our team is very close-knit and we are looking for an incredibly organized, detail-oriented and self-motivated individual to join our team, contribute to the evolution of AZLEE, and grow with us. Position Overview AZLEE is seeking a Client & Sales Coordinator to support both wholesale and direct-to-consumer sales channels. This role works closely with our Wholesale Director and plays a key part in managing client relationships, custom orders, sales operations, and overall client experience. This is a highly collaborative role within a growing luxury jewelry brand and is ideal for someone who is organized, detail-oriented, client-focused, and excited to work across multiple areas of the business. Responsibilities: Wholesale Support • Support Wholesale Director with day-to-day account management, • Process incoming wholesale orders and ensure accuracy, • Send orders to production and track progress, • Prepare and send invoices to retail partners, • Provide timely order updates and communication to accounts, • Assist with reporting for wholesale partners, • Help maintain line sheets and product assortment updates, • Respond to client inquiries via email and text in a timely, brand-aligned manner, • Guide clients through purchases, including made-to-order and custom pieces, • Coordinate and host in-person showroom appointments, including set up and breakdown, • Pull product for client inquiries and appointments, • Build and maintain client relationships through thoughtful follow-up, • Own the custom order process from initial inquiry through delivery (excluding design), • Meet directly with clients to guide them through the custom process, • Communicate with clients on timelines, pricing, and progress, • Coordinate internally to ensure orders move efficiently through production, • Manage website chat inquiries in real time, • Support online sales and client communication through Shopify, • Communicate lead times, availability, and order status clearly, • Assist with planning and execution of trunk shows and market appointments, • Prepare product, materials, and logistics for sales trips, • Support post-event follow-up and order processing, • Assist with custom orders, repairs, and special client requests, • Maintain organization of showroom and product samples, • Help track inventory for sales samples and outgoing product, • Identify and improve inefficiencies in sales processes Qualifications • Strong administrative and computer skills, including experience working within Shopify, spreadsheets, and digital communication platforms, • 2+ years of experience in a sales or client-facing role, • Experience in luxury retail or jewelry, • Strong written and verbal communication skills, • Strong project management, organizational, and follow-through skills, • Comfortable managing multiple ongoing client and order workflows simultaneously, • Ability to communicate professionally with clients, retail partners, and internal teams, • Highly organized with strong attention to detail, • Comfortable working directly with high-end clients, • Proactive, adaptable, and able to manage multiple priorities, • Experience working in a fast-paced, detail-oriented business environment

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Norwegian Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation provided. Provide support to Norwegian-speaking customers via phone, email, and chat, addressing inquiries related to products

About Agero: Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit ___. Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. NOW HIRING: Remote Response Associates in Roadside Assistance We are actively seeking Remote Response Associates (Customer Service Representatives) to handle inbound calls within our Roadside Assistance department. As the first point of contact for customers experiencing vehicle breakdowns or emergencies, you will provide calm, empathetic support, dispatch service providers, and ensure every customer feels safe and supported. • Start Date: Monday, March 30, 2026, • Training Schedule: 3:00 pm – 11:30 pm EST, M-F for 2 weeks live on Zoom, • Production Schedules: PM shifts available (Full-time only), • Pay: $16.25 per hour + monthly bonus opportunities, • Location: Must reside in AL, AZ, FL, GA, MS, TN, or VA., • Remote Position:This is a work-at-home role. If hired, you’ll train and work remotely online from your home residence., • Equipment: Bring-Your-Own-Device (BYOD). You will be required to provide your own compatible computer and equipment for this role as confirmed by passing the Harver system checker process. About the Role As a Response Associate, you serve as a lifeline for customers facing roadside emergencies such as flat tires, lockouts, dead batteries, and mechanical failures. Because customers often reach out feeling overwhelmed or unsafe, you will manage these high-stress situations with calm, empathetic guidance and consistent reassurance. You will coordinate directly with external providers to ensure the accurate and rapid dispatch of tow trucks and service vehicles. Your ability to make quick decisions under pressure directly impacts customer safety, satisfaction, and our reputation as a trusted roadside service provider. What You'll Do • Handle High-Volume Calls: Gather essential details regarding location and vehicle issues to dispatch assistance quickly., • Dispatch with Accuracy: Coordinate efficiently with service providers to ensure the right help arrives at the right time., • De-escalate & Support: Use active listening and empathy to calm frustrated or anxious customers., • Navigate Digital Tools: Utilize multiple web-based systems and dispatch tools to track service progress accurately., • Excel in a Virtual Team: Thrive in a performance-driven remote environment, collaborating with peers and managers via Zoom and Google Chat. Training and Schedules • Start Date: Monday, March 9, 2026, • Training Schedule: 3:00 pm – 11:30 pm EST, M-F for 2 weeks live on Zoom, • Attendance & Performance: 100% attendance is required during the training period to ensure your success. Your performance will be assessed throughout this time, and you will have ongoing opportunities for cross-training to expand your skills and advance your career., • Production Schedules: Full-time only. Available Production Schedules: • 2:00 pm – 10:30 pm | Off: Wed/Thu OR Mon/Sun, • 2:30 pm – 11:00 pm | Off: Mon/Tue OR Fri/Sun, • 3:00 pm – 11:30 pm | Off: Wed/Thu OR Mon/Sat, • 3:30 pm – 12:00 am | Off: Tue/Wed OR Thu/Fri, • 4:00 pm – 12:30 am | Off: Mon/Sat OR Tue/Sun, • 4:30 pm – 1:00 am | Off: Thu/Fri OR Tue/Sat, • 5:00 pm – 1:30 am | Off: Mon/Sun OR Wed/Thu, • 2:00 pm – 12:30 am | Off: Mon, Tue, Sat, • 2:30 pm – 1:00 am | Off: Mon, Wed, Thu, • 3:00 pm – 1:30 am | Off: Tue, Fri, Sat, • 4:00 pm – 2:30 am | Off: Wed, Thu, Sun, • 5:00 pm – 3:30 am | Off: Mon, Thu, Sun, • 5:30 pm – 4:00 am | Off: Mon, Thu, Fri Please Note: All schedules are in EST and include weekend shifts Pay, Benefits,and Career Growth • Starting Pay: $16.25 per hour + monthly performance and attendance bonuses., • Benefits: Medical, Dental, and Vision; 401(k) with match; Paid Time Off; Tuition Reimbursement; and Complimentary Roadside Assistance., • Career Growth & Development: Invest in your future with access to online skill-building courses, mentorship, and cross-training programs designed to build the expertise needed for advancement at Agero., • Compensation Note: Actual salaries may vary and may be above or below the range presented based on various factors, including, but not limited to, work location, experience, job-related skills, and relevant training and education. What We’re Looking For • Empathy in Action: You have a natural ability to connect with customers, validate their feelings, and provide genuine reassurance during stressful situations., • Effective Two-Way Communication: Strong active listening skills paired with the ability to provide clear, concise explanations for updates and solutions., • Sound Judgment Under Pressure: The ability to stay composed and make fast, informed decisions during roadside emergencies., • Multitasking Mastery: Highly organized and capable of managing calls, dispatch requests, and multiple systems simultaneously. You can comfortably speak with customers or providers while typing detailed notes and navigating multiple screens., • Problem-Solving & De-escalation: A patient and professional approach to resolving customer concerns, with a talent for turning a difficult situation into a positive experience., • Computer & Technical Proficiency: Skilled at navigating digital tools and dispatch software with confidence. You are comfortable using Google Workspace (Gmail, Docs, Sheets) and can type at least 30 wpm accurately. Position Requirements • Location: Must currently reside in Alabama, Arizona, Florida, Georgia, Mississippi, Tennessee, or Virginia., • Experience: 1+ year of customer service experience, ideally in a fast-paced contact center. Reliable tenure, demonstrated career growth, and a background in remote work are strongly preferred. Experience in retail, fast-food, hospitality, administrative, or warehouse/production roles is highly transferable and valued., • Customer Focus: A genuine passion for helping others with a proven track record in customer-facing support roles., • Technical Skills: Proficient in Google Workspace (Docs, Sheets, Gmail) and skilled at navigating web-based systems to manage customer and vehicle information., • Remote Readiness: Ability to thrive in a virtual contact center, collaborating effectively via phone, email, chat, and Zoom., • Flexibility: Open availability for all shifts, including days, evenings, nights, weekends, and holidays - to support our customers during peak times., • Background Check: Must successfully pass a criminal background screening., • Home Office (BYOD): Requires a dedicated, quiet workspace. You must provide your own equipment, including a compatible desktop or laptop, wired high-speed internet, a webcam, a mobile phone, and a wired headset. Remote Technology Requirements To ensure your success, your home office must meet the following technical specifications, which will be verified via the Harver System Checker during the application process. Required Equipment & Specs • Computer: Personal desktop or laptop (manufactured in 2020 or later)., • Operating System: Windows 11 (Versions 24H2 or 25H2 only)., • Processor: Intel or AMD 2+ cores, minimum 3.5 GHz (boosted/turbo speed)., • Memory & Storage: 8 GB RAM (or greater) and at least 20 GB of free space., • Peripherals: Webcam and a wired headset., • Browser: Google Chrome (23+) or Mozilla Firefox (3+)., • Internet: Secure, wired high-speed connection (no Wi-Fi)., • Min Download: 25 Mbps | Min Upload: 10 Mbps | Max Latency: 80ms–100ms., • Mobile Device: An active cell phone capable of SMS and app downloads for two-step authentication. Not Allowed (Incompatible) • Devices: MacBooks, iPads, iMacs, Chromebooks, Surface Pro/Go, or Samsung Notebooks., • Connections: Mobile hotspots, Wi-Fi, satellite internet, or USB tethering., • Software: VPNs, privacy/proxy services, or hosted/virtual PC services., • OS Versions: Windows 11 versions 21H2, 22H2, and 23H2 (No longer supported by Microsoft). Before Applying: Verify Your Windows Version As of November 2025, Microsoft has discontinued support for older versions of Windows 11. You must be on version 24H2 or 25H2 to be eligible. • Check Your Version: Press the Windows Key + R, type "winver", and hit Enter., • Upgrade if Needed: If you are on an unsupported version, go to Settings > Windows Update and select Check for Updates., • Alternative: Download the Windows 11 Installation Assistant from Microsoft’s official site to run the update manually. Upgrades are typically free and take only a few minutes. The Hiring Process Our selection process is transparent and conversational because we want to learn about your career goals and passion for service beyond just what’s on your resume. We’re looking for high-energy individuals who combine strong communication and multitasking skills with a knack for problem-solving and a comfort with evolving technology. If you’re eager to grow your professional journey with us, let’s talk and see if we’re a match. The Step-by-Step Journey: • Application: Submit your information through our careers page—it only takes a few minutes!, • Tech & Skills Check: Keep an eye on your email for a Harver link to complete a 10-minute computer skills assessment and device system check. This ensures your home setup is ready for the role., • The Video Interview: If your profile and tech check align, you’ll be invited to a 30-minute Zoom interview with a Recruiter to discuss your experience and goals., • Shift Selection: If we move forward with an offer, you will receive a link to browse available training classes and select the production schedule that works best for you., • Offer & Onboarding: Once your schedule is confirmed, we will send your official Offer Letter. All offers are contingent upon passing a criminal background check. Hiring Remotely In: AL, AZ, FL, GA, MS, TN, and VA Important Dates • Last Day to Apply: Friday March, 13, 2026 at 05:00 pm EST, • Anticipated Start Date: Monday, March 30, 2026 We Want to Hear From You: Apply Now If you are driven by a passion for service and are committed to making a positive impact, we invite you to join our contact center team Grow your career with Agero and make a genuine difference every day. Once you apply, check your inbox for the Harver Assessment link to get started! Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: • Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families., • Financial Security: 401(k) plan with company match and tuition assistance to support your future goals., • Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually., • For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually., • Family Support: Parental planning benefits to assist associates through life’s milestones., • Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Mercier Consultancy MD is thrilled to announce an incredible opportunity for a Danish Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation! This is a fantastic chance for someone looking to embrace a new adventure while providing exceptional support to Danish-speaking customers of our esteemed clients. • Assist Danish-speaking customers via phone, email, and chat, addressing their inquiries and providing solutions related to products and services., • Deliver accurate information regarding account management, product features, and service offerings., • Handle customer complaints effectively and professionally, ensuring a high level of customer satisfaction., • Document customer interactions thoroughly in the CRM system for quality assurance., • Collaborate with colleagues and management to improve service processes and customer experience., • Stay informed about industry trends and updates to offer the best possible support., • Fluency in Danish (both written and spoken); proficiency in English is an advantage., • Experience in customer service, preferably in a customer-facing role., • Excellent communication and interpersonal skills with a strong focus on customer satisfaction., • Ability to solve problems and handle challenging situations with ease., • Proficient in using CRM systems and familiar with standard office applications., • Willingness to relocate to Bulgaria and adapt to a new environment., • A strong desire to learn and grow within a customer service role., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Serve as the trusted voice of Kin, supporting and advocating for homeowners across 13 states. Handle policies, payments, and coverage questions while delivering fast, empathetic service in a high-volume environment. Active P&C license required. Join a team that puts customers first every single day. Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: * Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) * Forbes' America's Best Startup Employers (2021-2024) * Inc. 5000 Fastest-Growing Private Companies * Forbes’ Fintech 50 (2025-2026) * Great Places to Work Certified (2024-2026) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit ___ and ___. We’re looking for a Bilingual Licensed Customer Service Agent to help us deliver fast, accurate, and human support to homeowners when it matters most. As Kin continues to grow our customer base across multiple states, this role is critical in ensuring our policyholders receive knowledgeable guidance on their coverage, payments, and policy updates. You’ll serve as the first line of support for our customers — primarily over the phone, with additional support via chat and email. Your expertise in property insurance and ability to navigate high call volumes with empathy and efficiency will directly impact customer satisfaction, retention, and trust in the Kin brand. Out of 13,000 companies, Kin was just named one of America’s Best Customer Service Providers for 2026 by USA TODAY! * Own high-volume inbound and outbound customer interactions across phone, chat, and email, delivering clear and accurate guidance on policies, payments, cancellations, and coverage questions * Create, update, and process homeowners insurance policies, endorsements, payments, and refunds with accuracy and urgency * Educate policyholders on coverage details, policy changes, and next steps so they can make informed decisions about their homes * Partner with customers’ banks and lenders to obtain required documentation and ensure policy compliance * Navigate multiple internal systems and tools simultaneously to resolve customer inquiries efficiently * Identify process improvement opportunities and share feedback to enhance the customer experience and team effectiveness * Successfully complete a mandatory, paid 10-week training program and apply learnings to live customer scenarios * Active Property & Casualty (P&C) or Personal Lines insurance license (required) * 6+ months customer service experience in P&C (specifically, home insurance) * Experience working in a high-volume call center or customer support environment handling inbound calls * Bilingual (Spanish-speaking) proficiency * Hands-on experience servicing homeowners insurance policies * Ability to clearly explain policy coverage, billing, and underwriting requirements to customers * Comfort navigating multiple systems and tools simultaneously (e.g., Google Workspace and similar platforms) * Demonstrated ability to work in a fast-paced, evolving environment with limited structure * Strong active listening skills and the ability to communicate with empathy and professionalism Availability to work our following shifts, Monday - Friday (will be placed based upon need): * 9:00 AM-6:00 PM CST * 10:00 AM - 7:00 PM CST * Note: Rotating Saturday shift required every 4–6 weeks. * There is a mandatory, paid 10 week training period. * We are currently hiring for an April new hire class. In addition to base salary, we are also offering a $1000 retention bonus (payable at 6 months) for our April 13, 2026 classes! We believe a great hiring experience should be clear, respectful, and human. Applications for this role are accepted on an on-going basis. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: * Prompt updates and feedback following interviews * Interviews with recruiters, hiring managers, and members of teams * Skills assessment relevant to the position, if applicable * Genuine, thoughtful human interaction at every step Compensation at a Glance * Competitive Pay: Annualized compensation is $50,000-$52,000 * $1000 retention bonus (payable at 6 months) * Paid Training: 10 weeks of paid training * Bonuses and incentives designed to drive your success * Terry Berry Perks Program – Earn points to redeem for lifestyle gadgets, home goods, and more We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date. Core Benefits * Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level * 401(k) with company match up to 4% of eligible earnings * Multiple medical plan options, plus dental and vision coverage * Company-funded HSA contributions (based on medical plan selection) * Company-paid life insurance and short-term disability * Employee referral bonuses Health & Wellbeing * A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance * Access to mental health support and confidential counseling resources * 11 days of accrued PTO and 7 days paid sick leave per year, plus 8 paid company holidays with option to earn additional PTO annually * Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents Growth & Development * Career mobility and internal growth opportunities across the organization * Professional development budgets for certifications, conferences, and learning available, subject to management approval We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to

Senior Creditors’ Rights Attorney | Leading California Bankruptcy Boutique | Encino (Hybrid) | Up to $220K + Leadership Role This is a rare platform for a senior bankruptcy attorney seeking autonomy, influence, meaningful leadership, and a respected, specialized practice focused purely on protecting creditors. Highlights: • Exclusively creditors-only practice - no consumer bankruptcy, no debtor work, • Deep expertise in complex commercial bankruptcy (Chapters 7, 11, 13), creditors’ committees, workouts, restructures, and aggressive judgment enforcement, • Established firm with 35+ years as a respected leader in creditors’ rights across California, • Direct client relationships with banks, lenders, and institutional creditors, • Boutique environment: minimal bureaucracy, strong support, personalized attention, • Real leadership opportunity - mentor juniors, lead matters, advise clients directly, • Clear partner track for long-term fit with proven success The Role: • Lead sophisticated creditors’ side commercial bankruptcy and insolvency matters, • Handle significant creditors’ committee representation, restructures, workouts, and enforcement, • Drive strategy in high-stakes cases with direct client exposure, • Hybrid schedule: flexible remote with regular in-office presence in Encino Compensation: • Competitive base salary up to $220k (DOE), • Bonus potential + comprehensive benefits in a stable, high-value practice Must-Haves: • 5+ years of focused commercial bankruptcy and creditors’ rights experience, • Strong track record representing secured and unsecured creditors, • Experience in complex restructures, enforcement, and bankruptcy proceedings, • Active California Bar admission, • Comfort leading cases, mentoring, and advising clients independently Apply Confidentially Email resume: Book a quick, no-obligation chat: All inquiries kept strictly confidential.

NEW IN - Insurance Defense Litigation Associate - Up to $230k | Los Angeles (Torrance) | Hybrid/Remote Flexible | Growth Opportunity About the Firm & Opportunity Join a respected Southern California insurance defense firm with a strong reputation for defending prestigious clients—including major public entities and national brands—in complex, high-stakes liability matters. Highlights • Sophisticated Defense Work — Handle premises liability, transportation, construction defect, product liability, and general liability claims for high-profile clients, • Hands-On Litigation — Own cases from start to finish: discovery, depositions, motions, hearings, mediations, trial prep, • Flexible Work Options — Hybrid for juniors (3 days/week in Torrance); fully remote possible for experienced hires, • Client Prestige — Represent major public entities and national companies in high-exposure litigation, • Career Growth — Partner track for top performers; supportive team with mentorship and advancement, • Prime Location — Torrance (South Bay LA area) with easy access to greater Los Angeles The Role • Defend insureds and self-insured entities in civil liability claims, • Handle full case lifecycle: pleadings, discovery, depositions, motions, settlement negotiations, • Appear at court hearings, arbitrations, and trials, • Collaborate with partners on strategy and client communication Compensation & Perks • Up to $230k (DOE; strong for market level), • Bonus potential + comprehensive benefits (health, dental, vision, 401(k), etc.) Must-Haves • 2+ years of insurance defense litigation experience, • Active California Bar license, • JD from an accredited law school (top 100 preferred), • Strong litigation fundamentals: research, drafting, discovery, case management, • Client-facing demeanor and collaborative mindset This is a rare chance for junior/mid-level defense litigators to gain meaningful courtroom responsibility, work with prestigious clients, and build a long-term career in a respected LA-area practice with flexibility and support. Apply Confidentially All inquiries strictly confidential.

Customer Support Representative - Tier 2 (Remote) Shift: Thurs, Fri, Sat, Sun & Mon 2PM - 10PM PST Founded in June 1996, VS Media is an industry leader specializing in highly interactive, high-traffic, live video chat websites. Spanning the globe with over 200 million visitors per month and 80 million ads per day, we provide a platform for adults to discover new kinds of interactive content through live video and chat services. Our size and scale stretches across every continent, delivering powerful technology to enhance our clients’ online presence. From streaming live video to billing solutions to gamification development, we leverage the latest technology to provide the best digital experience possible. This is a fully remote position for applicants ONLY in AZ, CA, CO, IN, NY, OK, TN, AND TX. About the Job Tier-2 Customer Support Representatives play a critical role in ensuring the success of customers using our platform. They serve as primary points of contact for inquiries across phone, live chat and email, while also providing essential regulatory and compliance support. Successful Tier-2 Representatives deliver exceptional service with care, attention and professionalism. They possess outstanding communication and interpersonal skills, excel at multitasking and demonstrate strong attention to detail, critical thinking and empathy in every customer interaction. In addition to managing general inquiries, Tier 2 Representatives handle complex issues escalated beyond Tier 1, ensuring timely, accurate resolutions that align with company policies and standard. General Responsibilities • Tier-1 Support Services Assist in the optimal delivery of Tier-1 support services. This includes providing general account support, basic product functionality and feature support, basic account sign-up assistance, updating customer interactions, basic codes of conduct compliance, and other support items as needed based on the expected Tier-1 knowledge base and skill level. • Tier-2 Support Services Tier-2 Support Representatives play a critical role in providing privacy and regulatory guidelines while ensuring customers adhere to relevant policies and established codes of conduct. They also support the efficient delivery of Tier-2 services by providing troubleshooting support, responding to inquiries related to payments, product functionality and features, as well as subscription and membership services. Additionally, this role involves conducting first-line reviews of fraud and risk concerns and coordinating timely escalation to the appropriate teams when necessary. • White Glove Support Assist in the optimal delivery of Tier-2 support services. This includes providing troubleshooting support, answering inquiries related to payments, product functionality and features and subscription and membership services. Tier-2 Support Representatives play a crucial role by providing privacy and regulatory support and ensuring customers adhere to relevant policies and establish codes of conduct. • Support Escalation Support Representatives are responsible for ensuring that all communications beyond their expertise are escalated in a way that ensures a positive and valuable experience for our customers. Handovers should be carefully executed in a reassuring manner that inspires confidence in our support processes. Qualities of a Successful Candidate • Detail Oriented: Strong attention to detail is a skill that our Customer Support Representatives must demonstrate on a day-to-day basis., • Effective Communication This role requires an individual with excellent written and verbal communication skills, with a strong ability to convey information both clearly and professionally. Empathy Customer support representatives must build a foundation of trust, create positive customer experiences, and build lasting connections with customers by employing an empathetic tone within their customer service interactions. Compensation will include hourly pay. Full benefits package including health/dental/vision and an attractive 401K plan. We will consider qualified applicants with a criminal background. Principals ONLY! CCPA Notice at Collection for California Employees and Applicants Effective Date: January 1, 2023 Drafted and Updated: October 27, 2022 VS MEDIA, INC. collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: • Identifying information, such as your full name, gender, date of birth, and signature., • Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status., • Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information., • Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN)., • National identifiers, such as SSN, passport and visa information, and immigration status and documentation., • Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes., • Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records., • Financial information, such as banking details, tax information, payroll information, and withholdings., • Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information., • Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks., • Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location., • Sensory or surveillance information, such as COVID-19 related temperature checks and call monitoring and video surveillance. The Company collects Personal Information to use or disclose as appropriate to: • Comply with all applicable laws and regulations., • Recruit and evaluate job applicants and candidates for employment., • Conduct background checks., • Manage your employment relationship with us, including for:, • onboarding processes;, • timekeeping, payroll, and expense report administration;, • employee benefits administration;, • employee training and development requirements;, • the creation, maintenance, and security of your online employee accounts;, • reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill;, • workers' compensation claims management;, • employee job performance, including goals and performance reviews, promotions, discipline, and termination; and other human resources purposes. • Manage and monitor employee access to company facilities, equipment, and systems., • Conduct internal audits and workplace investigations., • Investigate and enforce compliance with and potential breaches of Company policies and procedures., • Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company., • Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance., • Perform workforce analytics, data analytics, and benchmarking., • Administer and maintain the Company's operations, including for safety purposes., • For client marketing purposes., • Exercise or defend the legal rights of the Company and its employees, affiliates and agents. To view our applicant/employee privacy notice visit ___ If you have any questions about this Notice or need to access this Notice in an alternative format due to having a disability, please contact ___ or at 1-800-685-9236.

Must reside in the following states to be considered for a Seasonal Role:AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI Please note: This is a remote seasonal role, starting in October through December 2025. Do you thrive in a fast-paced, lively atmosphere? Do you love working with people, solving problems, and providing exceptional service? If so, read on! The Role: Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationery. We are looking for Customer Service Representatives (CSRs) to join our team for the holiday season and to provide outstanding service to our customers. CSRs use their problem-solving and people skills while working directly with our customers to address their questions through multiple channels – phone, email & live chat. Reporting to a Customer Service Team Supervisor, CSRs have excellent written and verbal communication skills and are savvy in working with a variety of systems and technology. Minted CSRs are exceptionally patient, empathetic, and passionate team members whose #1 objective is to offer the best experience possible for any customer. Our operation is open 7 days per week, and candidates must be available to work evenings and weekends. The hours & schedule for the role are variable. • Provide excellent customer service through various channels, including live chats, emails, and phone calls, • Address customer inquiries, concerns, and issues promptly and professionally, • Provide customers with support about Minted products and promotions, as well as general order information; provide assistance with processing orders and customizing designs, • Document customer interactions thoroughly and accurately in our CRM, while following departmental policies, • Use support tools & training including our knowledge base to provide a seamless customer experience, • Identify opportunities for improving the customer experience and share those with Customer Service leadership, • Attain the highest quality possible, with accountability for your own Quality and Productivity KPIs, • Able to positively and efficiently resolve customer concerns and prioritize multiple tasks in a fast-paced, high-volume environment, • Able to take direction and quickly learn new procedures, processes, and products, • Open to feedback, believing in a culture of continuous improvement as you work toward individual and departmental goals, • Able to utilize various customer service tools, software, and systems to effectively manage customer interactions, • Able to reliably meet a required flexible/variable hour work schedule including weekends based on business needs and adhere to company attendance policy, • A Bachelor’s degree or equivalent work experience, • 1+ years of experience working in a customer service setting (preferably at a premium brand), • 1+ years of experience of building customer relationships and resolving customer complaints, • 1+ years of experience in identifying and solving customer issues, collaborating with teams to address challenges, and finding solutions to enhance customer satisfaction, • Excellent written and verbal communication skills, • High attention to detail, are organized, and able to follow through

Hi, we're DuckDuckGo, the online protection company and remote-first team of 300+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, annual revenue now exceeds $100m USD and millions use our browser on ___, ___, ___, and ___, our ___, and the ___. Our ___ of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work — you've come to the right place! Working on the Backend Functional Team, you'll lead complex projects across key company-wide objectives. Using Perl (Version 5), Go, and Node.js, you’ll write pragmatic, performant, testable code that works consistently, and work on related projects. Recent projects include: * Implementing AI-assisted answers and integrating them into our Search product while maintaining our privacy-first approach * Delivering improvements to Duck.ai to help us make it a competitive AI chat alternative for both free and paying users * Implementing sophisticated data processing pipelines that maintain search relevancy As a Senior Backend Engineer, you'll collaborate remotely with your peers and take responsibility for solving product issues impacting our all-in-one privacy solution, whether large or small. In time, you'll formally mentor other engineers, supporting their career growth and the growth of the Backend Team at DuckDuckGo. * 7+ years of professional experience, primarily focused on backend systems that power consumer-facing products * Product acumen to reason about technical tradeoffs in terms of user impact * Familiarity with AI agent tooling: evaluation frameworks, RAG pipelines and prompt engineering * A fundamental understanding of complex data structures and algorithms — you can develop and apply new solutions and confidently navigate and improve existing code. * Data-driven analytical skills for decision-making, stakeholder alignment, and experiment-oriented delivery * Solid project management abilities * Excellent written and verbal communication to validate and articulate decisions * Previous experience leading and mentoring experienced engineers, supporting their career goals, and unlocking their potential. $178,500 USD annually and stock options. Compensation is ___, regardless of geographic location or team. Compensation for each professional level is transparent across the organization. Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK. Our___ explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances. Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about ___. DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws. We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to ___ to let us know the nature of your request. * You’ll be required to attend meetings on camera via video conferencing * Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend. * While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week. * A successful candidate must pass a background check as a condition of joining the team. * By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work. Disclosure Statement: Use of AI in Hiring Process As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process. Key Principles: * Data Privacy: All information provided in your application will be handled in accordance with our ___. We ensure that your personal information is protected and used solely for recruitment purposes. * Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors. * Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us. By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at ___. Thank you for your interest in joining DuckDuckGo! #LI-DNI

Mercier Consultancy MD is thrilled to offer an amazing opportunity for a German Speaking Customer Service Agent for Booking.com, inclusive of paid relocation to the beautiful landscapes of Greece. In this enriching role, you will provide exceptional support to German-speaking customers, assisting them with their travel bookings and inquiries to ensure a smooth and enjoyable experience. • Assist German-speaking customers through various channels, including phone, email, and live chat., • Support clients with their booking processes, modifications, and cancellations., • Troubleshoot any issues related to reservations and provide timely and effective solutions., • Document customer interactions and feedback in the company’s CRM system for quality assurance., • Collaborate with internal teams to resolve more complex customer issues efficiently., • Stay updated on promotions, policies, and services to provide accurate information to customers., • Fluency in German (both spoken and written), with English proficiency considered a plus., • Prior experience in customer service, especially in the travel or hospitality industry., • Outstanding communication skills and a customer-first attitude., • Strong problem-solving abilities and the capacity to handle complaints with empathy., • Familiarity with CRM systems and online booking platforms., • Willingness to relocate and adapt to the Greek work environment and culture., • Excellent organizational skills and the ability to manage multiple tasks in a fast-paced setting., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Position Summary: The Customer Success Lead acts as a dedicated advocate for both clients and members, delivering a high level of personalized service and acting as the primary channel for external product support, education, and issue resolution. This role requires a proactive approach in building and maintaining relationships with internal and external clients, utilizing technology, expertise, and internal resources to resolve complex issues, educate clients, and ensure an exceptional experience for high-priority and VIP accounts. Shift Requirements: Monday - Friday 11:00 a.m. - 8:00 p.m. Central Principal Duties & Responsibilities: Client Advocacy & Issue Resolution: • Serve as the primary point of contact for high-priority and VIP clients, ensuring exceptional support by addressing complex inquiries and issues promptly. (Advanced), • Act as an intermediary to resolve member-related issues, especially where direct communication with clients is needed, by assessing client needs and facilitating effective solutions. (Advanced), • Proactively recommend solutions, set realistic expectations, and deliver accurate information to clients regarding their benefits, account navigation, and utilization. (Intermediate), • Build and foster strong relationships across the company by collaborating with colleagues in a team-oriented environment, focusing on meeting company, client, and member needs. (Advanced), • Act as an Ameriflex ambassador, upholding the organization’s core values and projecting a positive, professional image in all client and member interactions. (Advanced), • Analyze and interpret data specific to VIP accounts, using insights to provide tailored support and identify trends in client needs. (Advanced), • Use critical thinking skills to address client issues effectively, applying sound judgment in interpreting and adhering to relevant laws, regulations, and policies. (Advanced), • Ensure strict compliance with HIPAA and other regulatory guidelines, maintaining confidentiality in all client interactions and documentation processes. (Advanced), • Maintain accurate records of client interactions, documenting resolutions and tracking follow-ups as required to meet company standards for quality and reporting. (Intermediate) Knowledge, Skills, and Abilities Required: • Customer Success & Advocacy Skills:, • Proven experience in handling complex client inquiries, with an emphasis on consultative support and problem-solving. (Advanced), • Ability to proactively recommend solutions and deliver client education tailored to individual needs. (Advanced), • Communication & Relationship Management:, • Exceptional verbal, written, and presentation skills, with the ability to communicate clearly and persuasively across multiple channels (phone, email, chat). (Advanced), • Demonstrated skill in building and maintaining strong relationships with clients and internal teams, with a focus on positive client experiences. (Advanced), • Technical & Analytical Proficiency:, • Proficiency in data analysis, with the ability to draw insights and provide solutions based on client account data. (Intermediate), • Knowledge of CRM tools and digital communication channels, with a high level of adaptability to new technology and tools. (Intermediate), • Organizational & Time Management Skills:, • Strong multitasking abilities, with the capability to manage multiple priorities in a fast-paced, deadline-driven environment. (Advanced), • Ability to manage flexible schedules, with the availability to work Monday-Friday. Credentials & Experience: • Associate’s degree or four or more years of professional experience in a related field, with prior experience in benefits management, claims, insurance, or healthcare required., • Demonstrated success in customer service or client support roles, with at least 2 years of experience in a high-volume, complex environment. NOTE: Starting pay for this position is $23.00/HR. BENEFITS • Medical Insurance, • Vision Insurance, • Dental Insurance, • 401(k) Matching, • Flexible Spending Accounts, • Health Savings Accounts, • Disability & Life Insurance, • Employee Assistance Program, • LegalShield, • ID Shield, • Commuter Reimbursement Plan, • Tuition Reimbursement, • Bonus Pay ADDITIONAL BENEFITS INCLUDE: • Wellable membership, • Telescope Health (telehealth) through Accresa, • Intellect (mental health) application, • Employee engagement activities, including voluntary events, raffles, book club, and more!