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Role: Product Support Manager Salary: $70-80K + Bonus The Opportunity: We are looking for a detail-oriented and personable Customer Support Lead to serve as a cornerstone of our support organization. In this role, you will take ownership of support calls, and tickets, ensuring timely and effective resolution for our customers. You will be entrusted with our most critical customer relationships, including serving as the dedicated support owner for key, high-profile accounts. Beyond your individual contributions, you will elevate the entire support team by mentoring colleagues, handling escalations, and refining the processes that enable us to deliver world-class service. If you excel at managing partnerships, solving complex problems, and leading others, this is an opportunity to make a meaningful impact. Key Responsibilities: Team Leadership & Mentorship: • Act as the day-to-day point person and mentor for a small team of Customer Support Specialists, providing guidance, coaching, and support while ensuring adherence to our quality and service standards., • Serve as the dedicated, primary support contact for a high-profile strategic customers, building strong, trusted relationships., • Provide expert-level support to all customers via phone, chat, email, and Zoom., • Collaborate with product and development teams to diagnose, prioritize, and advocate for bug fixes and feature enhancements based on customer feedback., • Analyze support metrics to identify trends, report on team performance, and recommend process improvements., • Ensure the highest level of data integrity and quality within our CRM (Salesforce) and support applications., • Take ownership of complex or recurring issues, applying structured problem-solving techniques to identify the underlying root cause., • Partner cross-functionally with product, development, and operations teams to resolve systemic issues and prevent recurrence., • Document findings and create scalable solutions, turning lessons learned into best practices for the broader support team., • Act as a subject-matter expert in troubleshooting and resolution strategies, helping to upskill team members in advanced problem-solving methods. Required Skills & Experience: • 5+ years of progressive experience in a customer support or customer success role, preferably within a SaaS or technology company., • 1−2 years of experience in a formal or informal leadership capacity (e.g., Team Lead, Senior Specialist, Mentor)., • Demonstrated experience managing relationships with enterprise-level or key strategic accounts., • Proficiency with CRM software (Salesforce preferred) and support ticketing systems., • Deep experience with modern business tools, including Slack, Asana, Zoom, and Google Workspace., • Exceptional problem-solving and critical thinking skills, with an ability to navigate complex and ambiguous situations., • Outstanding communication, interpersonal, and presentation skills, with a talent for building rapport and de-escalating tense situations., • Proven ability to manage competing priorities with a high degree of professionalism, empathy, and organization. Benefits: • 401k plan with employer match, • Comprehensive health insurance (including vision and dental), • Flexible paid time off, • Casual dress code, • Breakfast bar, snacks, beverages, • Dog-friendly About Us: Covideo is a video messaging SaaS company based in Indianapolis, Indiana. At Covideo, video isn’t just a feature - it’s our foundation. We specialize in helping dealerships leverage the power of personalized video, offering seamless ease of use and an extensive array of integrations designed to fit effortlessly into their workflows. We’re dedicated to keeping dealerships ahead of the curve. Our platform is built to be best-in-class, continuously evolving with the latest tools, technologies, and AI tailored specifically for dealerships. • We believe in the power of personalization and personal connection, • We are obsessed with helping our users succeed, • We believe in the things we can control - like our attitudes, our efforts, and our energies, • We believe the toughest challenges require collaboration, and we work across the business to solve them, • We strive for excellence in everything we do and understand that great work and having fun go hand in hand Covideo has also been the recipient of multiple PowderKeg Awards: *Powderkeg’s 2019 Indiana Breakout Tech Culture Award WINNER: Health & Balance category *Tech Companies With the Best Benefits *Best Remote Companies to Work For *Top Tech Companies *Tech Companies With the Best Work-Life Balance *Top SaaS Companies *Best Tech Companies to Work For *2023 Winner of the Indianapolis Star’s Top Workplaces Award and special award for Best Work/Life Flexibility!

Job DescriptionWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures. Responsibilities Respond to customer queries in a timely and accurate way, via phone, email, or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share it with our Product, Sales, and Marketing teams Assist in training junior Customer Support Representatives Requirements and skills Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases BSc in Information Technology or relevant diploma

Job DescriptionWho We Are At Netfor, we deliver exceptional customer care and technical support to businesses and technology users across the U.S., Canada, Mexico, and Europe. Founded in 1995, we serve tens of thousands of customers in over 6,000 locations through phone, email, chat, and social media. Join our team to make a difference in a fast-paced, supportive environment! Why Join Netfor? This entry-level role is your launchpad to a rewarding career in customer service and technical support. Here’s how we help you grow: Career Growth: Gain hands-on experience with diverse industries, platforms, and systems, with mentoring and training to build your career path. Variety & Exposure: Work with over 100 applications across medical, retail, and B2B sectors. Advancement Opportunities: We promote from within! You may receive opportunities for advancement, promotions, and special client projects. Supportive Team: Collaborate with a great team in a process-driven environment. What You’ll Do As a Technical Help Desk Representative, you’ll provide friendly, professional support to customers via phone in our call center. You’ll follow our knowledge base articles to troubleshoot and resolve basic technical issues or escalate them to clients when needed. This is not a highly technical role—it’s about clear communication, reliability, and adhering to our proven processes. Key Responsibilities: • Answer inbound customer calls and provide timely, accurate assistance., • Use knowledge base articles to diagnose and resolve basic technical issues (e.g., point-of-sale systems, hardware, software)., • Follow step-by-step processes to guide customers or escalate issues to clients., • Document customer interactions clearly and professionally. Skills & Qualifications: • Strong verbal and written communication skills., • Ability to type at least 35 words per minute., • Comfortable multitasking (talking, typing, and navigating systems)., • Reliable, punctual, and professional under pressure., • Basic familiarity with Windows operating systems and Microsoft Office 365., • Experience troubleshooting Windows, printers, or networking is a plus, but not required. Preferred: At least one technical or customer service certification (e.g., A+, CompTIA) if other qualifications are limited. Personal Attributes: • Motivated and eager to learn., • Comfortable following processes without deviation., • Positive attitude and a team player.Hours & Location:, • 100% Remote (Work from Home). You must reside in a state where we are hiring (confirm on application, we will verify during onboarding should we move forward with you as a candidate)., • Dedicated work space, free from distractions and background noise., • Hours: 32–40 hours/week, 1st or 2nd shift, 5 days/week (weekends required after training)., • Training: 2–3 weeks, Monday–Friday, training is conducted on the 1st shift., • Netfor operates 24/7, so flexibility is key!Computer Requirements: You must own a Windows desktop or laptop (Mac, Chromebooks, tablets, etc., are not compatible) with:, • Operating System: Windows 10 or higher., • RAM: 8GB or higher. 16GB or higher preferred, • Processor: Intel i5 9500, Ryzen 3 3100, or better., • Storage: SSD with 256 GB+ and at least 100GB free for updates., • USB Headset for call taking Strongly recommended accessories:, • Multiple screens, • Keyboard and Mouse if using a laptopWe will verify specs before any job offer. Compensation & Benefits Starting Pay: $16.00/hour (based on experience, technical aptitude, and typing skills). Benefits: Generous PTO (up to 76.96 hours/year in year one), 401(k), health, dental, and vision insurance. Why This Role is Perfect for You This is an entry-level opportunity for dependable individuals who excel at communication and enjoy helping others. You’ll answer calls, follow clear processes, and use our knowledge base to solve problems—no cold calling or sales involved. If you’re reliable, eager to learn, and want to kickstart a career with a growing company, we’ll train you to succeed! How to Apply Ready to join a team that values your growth? Apply today and confirm your state of residence. We can’t wait to meet you! Netfor is an equal opportunity employer. We currently hire in select states only (See application). DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Netfor, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Netfor, Inc. participates in E-Verify. Netfor, Inc. will not sponsor applicants for work visas. Powered by JazzHR vaRZPSGRlQ

Job Description We are a dynamic and innovative event marketing firm specializing in crafting memorable, high-impact brand experiences. From immersive live activations to experiential campaigns, we help brands connect with audiences in meaningful ways. As we grow, we’re looking for a Client Service Associate who can deliver exceptional customer support and help ensure every event runs smoothly and professionally. As a Client Service Associate, you’ll be the friendly, professional point of contact for both clients and event attendees. Your role is key in maintaining strong client relationships, responding to inquiries, and supporting the seamless execution of live events. If you have excellent communication skills, a customer-first mindset, and a passion for problem-solving, we’d love to meet you. Key Responsibilities • Serve as the main point of contact for client inquiries, providing timely and accurate information, • Build and maintain strong, professional relationships with clients, understanding their goals and expectations, • Support event attendees by answering questions related to event details, registration, and logistics, • Deliver a welcoming, helpful experience to ensure attendee satisfaction, • Address and resolve customer concerns promptly, aiming for positive outcomes, • Work closely with internal teams (event coordination, logistics, and marketing) to resolve issues, • Maintain professional communication via email, phone, chat, and in-person interactions, • Keep clients and attendees informed about event updates, schedules, and important information, • Assist in pre-event and on-site coordination to ensure smooth event execution Qualifications • 1+ years of customer service experience, preferably in events, marketing, hospitality, or related industries, • Strong verbal and written communication skills, • Friendly, approachable, and professional demeanor, • Proven ability to resolve customer issues calmly and efficiently, • Adaptability and quick thinking in fast-paced or high-pressure situations, • Customer-focused with a passion for delivering excellent service, • Ability to empathize and connect with customers to understand their concerns and needs, • Team-oriented with a willingness to support colleagues across departments Why You’ll Love Working With Us • Collaborative Environment: Join a supportive team that values your input, • Exciting Projects: Be part of engaging campaigns for well-known brands, • Career Growth: Gain experience in both customer relations and event execution, • Fast-Paced & Rewarding: Every day is different, and your impact is felt immediately, • Networking Opportunities: Work directly with clients, partners, and event professionals

As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while addressing customer concerns; Utilize compa

Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting

Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ensure prompt resolution of inquiries; Utilize

Customer Service / Remote] - Anywhere in U.Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about o

Customer Service / Fully Remote] - Anywhere in U.Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of

Health, dental & vision / 401k match / PTO - As a Customer Support Specialist, you will: Provide timely and effective customer support through various channels such as phone, email, and chat; Document and track customer interactions and issues; Troubleshoot technical problems and provide solutions;

Customer Support / Remote] - Anywhere in U.Competitive pay - As a Customer Service Rep at Moultrie, you will: Respond to customer inquiries via phone, email, live chat and text in a timely and professional manner; Troubleshoot and resolve customer issues and concerns; Provide accurate and helpful in

Customer Service / Remote] - Anywhere in U.Up to $23 per hour / Benefits - As a Customer Support Specialist at Rippling, you will: Provide exceptional customer service to clients through various channels such as phone, email, and live chat; Troubleshoot technical issues and resolve them in a timely

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at Patterson Companies, you will: Provide exceptional customer service to clients via phone, email, and chat; Resolve customer inquiries and concerns in a timely and professional manner; Manage and maint

Customer Support / Remote] - Anywhere in U.Competitive salary and benefits / Flexible hours - As a Customer Service Agent at Trust Wallet, you will: Provide exceptional customer service to our clients through various communication channels such as email, live chat, and calls; Assist customers with t

Up to $22 per hour / Medical & dental / 401k match / PTO - As a Podcast Customer Support Specialist at Supporting Cast, you will: Provide exceptional customer service to listeners via phone, email, and live chat; Troubleshoot and resolve technical issues in a timely and efficient manner; Identify, t

Competitive pay / Healthcare benefits / 401k match - As a Customer Support Specialist at Tovala, you will: Respond promptly and professionally to customer inquiries via phone, email and chat, troubleshooting any issues and providing timely and effective solutions; Maintain accurate records of custom

Customer Support / Remote] - Anywhere in U.Up to $25 per hour - As a Customer Service Rep at Archive Resale, you will: Provide exceptional customer service to clients through phone, email, and chat; Troubleshoot and guide customers through any questions or concerns; Utilize company software to track

Customer Support / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Trader Interactive, you will: Communicate effectively with customers via phone, email, and chat to resolve inquiries and issues; Provide exceptional service by iden

Up to $24 per hour / Medical, dental & vision / 401k match / PTO / 4 day work week - As a Customer Support Coordinator at Jabra Hearing, you will: Manage and respond to customer inquiries and concerns via phone, email, and chat; Provide excellent customer service by actively listening and addressing

Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product information and support to customers; Troub

Earn revenue from day one. Certification is now paid! If you're patient, have retail customer service experience and looking for a fast paced, flexible gig consider a new Spanish bilingual educational support program on the Arise® Platform. This program needs customer-focused individuals to help support callers with ordering educational learning resources. Problem solvers are welcome-those who have the drive to support customers inquiries and ensure orders are received in a timely manner. This is a fast-paced, high-call-volume program currently available through the Arise® Platform. The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home. The Arise® Platform has various well-known clients available-including this opportunity with an educational support resources provider -and you could start earning in just a few weeks. What you will do as an Inbound Customer Support Representative: • Receive inbound calls from customers answering questions and resolving issues to the caller's satisfaction., • Deliver excellent service by actively listening and helping callers uncover the best solution., • Minimum of one year of consistent inbound call support experience in a customer-facing environment (within the past two years)., • Retail support experience is preferred but not required., • Quiet and secure workspace to manage a consistent flow of calls., • Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8GB RAM)., • High School diploma or equivalent., • Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).

Competitive pay / Medical, dental & vision / 401k / PTO / Home office + technology reimbursement - As a Customer Service Associate at Nourish, you will: Provide exceptional customer support across phone, email, and chat, answering questions and resolving customer issues with professionalism and empa

Customer Service / Remote] - Anywhere in U.K per year / Benefits - As a Customer Support Specialist at Mercury, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide exceptional customer service through phone, email, and chat support; Troubleshoot and reso

Customer Service / Remote] - Anywhere in U.Competitive pay / Health benefits / 401k match / PTO / Equipment provided - As a Customer Support Specialist at Promoboxx, you will: Respond to inbound customer inquiries via phone, email, and chat; Provide exceptional customer service by actively listening

Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental, and vision / 401k matching / PTO - As a Customer Support Specialist at Abridge, you will: Provide exceptional customer service by answering incoming calls and responding to customer inquiries via email and chat; Assist cu

K per year / Medical, dental & vision / PTO / 401k - As a Support Rep you'll: Answer or make calls to clients to learn about and address their needs, and provide answers to any questions or issues with products or services; Respond efficiently and accurately to users via phone, email and live chat,

Medical, dental & vision / 401k match / PTO / Home office stipend - As a Customer Support Specialist at Dwolla, you will: Communicate effectively with customers through various channels such as email, phone, and chat; Provide exceptional customer service by resolving inquiries and issues in a timely

Job DescriptionBenefits: • 401(k) matching, • Free uniforms, • Opportunity for advancement, • Paid time off About Us: Window World is Americas #1 exterior remodeler. We install energy-efficient windows, doors, siding, and more for homeowners throughout Indianapolis, Indiana. We are committed to delivering exceptional customer experiences and innovative solutions. We pride ourselves on our dedication to quality, reliability, and customer satisfaction. As we continue to expand our operations, we are seeking a skilled and motivated individual to join our team as an Order Processing Assistant. We are looking for someone dedicated to establishing a long-term career with our company, as opposed to those seeking short-term employment. Job Summary: The Order Processing Assistant plays a crucial role in ensuring the efficient and accurate progression of customer orders from initial contract through to completion. This position requires strong organizational skills, meticulous attention to detail, and a customer-focused approach to manage various administrative, communication, and data management tasks. The assistant plays a crucial role in maintaining seamless operations and delivering a positive customer experience across multiple channels. Key Responsibilities: • Order & Contract Lifecycle Management:, • Assists with the verification, processing, and confirmation of all new and remake customer orders., • Coordinates the scheduling of customer appointments, including remeasurements for newly signed contracts., • Supports compliance processes, such as permit applications for installations., • Customer Communication & Service:, • Serves as a primary point of contact for customer inquiries, providing prompt and effective support across various channels, including phone, email, chat, and in-person., • Manages comprehensive phone communications, encompassing inbound inquiries related to orders and payments, and outbound calls for scheduling and payment collection., • Manages email correspondence, including drafting, sending, and organizing communications., • Assists showroom visitors with information and appointment scheduling for new estimates., • Processes various customer-specific requests and documentation (e.g., Certificate of Insurance, W9 forms)., • Facilitates logistical communications with customers, such as arranging order pick-ups., • Data Management & Administrative Support:, • Processes customer payments., • Maintains precise and thorough documentation of all customer, contract, and communication records within the CRM system., • Organizes and manages both physical and electronic documents and files., • Ensures the accurate uploading of all incoming visual documentation from various sources into the CRM system, adhering to established conventions., • Assists with general filing and organization of physical and electronic documents., • Provides administrative support to order processing and accounting functions., • Operational Efficiency & Collaboration:, • Collaborates effectively with team members and other departments to achieve collective goals., • Utilizes various office equipment and software applications efficiently to complete daily responsibilities., • Adheres to all company policies, procedures, and operational guidelines., • Manages time effectively and prioritizes tasks to meet deadlines in a dynamic work environment., • Contributes to maintaining a professional, clean, and organized office environment, including the showroom.Qualifications:, • Prior experience in an administrative or customer service capacity, preferably in a dynamic office environment., • Proficiency in CRM systems; experience with custom CRM platforms is highly advantageous., • Demonstrated strong attention to detail and accuracy in data management and record keeping., • Exceptional verbal and written communication skills., • Proven ability to effectively manage multiple tasks, prioritize workload, and adapt to changing demands., • Competency in standard office software (e.g., word processing, spreadsheets, email)., • Ability to collaborate effectively within a team and across different operational departments., • Customer-focused approach with a commitment to delivering high-quality service., • Strong organizational and problem-solving skills.Schedule: This is a full-time position, Monday through Friday, 8:00 AM to 5:00 PM. Physical Demands: This is primarily an office-based role, requiring prolonged periods of sitting/standing at a desk and extensive computer use. Occasional light lifting (up to 25 lbs) may be required. Benefits: • Health insurance, • Retirement savings plan, • Paid time off and holidays, • Opportunities for career advancement and professional developmentWindow World of Indianapolis is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionSalary: Salary Range: $58,000$73,000 DOE About Us: Echopath is an Indianapolis, IN-based IT Managed Services provider. We deliver IT projects, systems administration, help desk, and strategic planning services to clients across the United States. Our team takes pride in ensuring clients get the best solutions for their businesses. By combining a deep understanding of technology and their organization, we become our clients trusted partners in IT. At Echopath, we don't just talk about our four core valueswe live them every day: • Be Compassionate, • Exhibit no drama, • Own it!, • Achieve Lifelong Learning If you're looking to join a team that values people as much as performance, Echopath might be your next home. Job Summary: We're seeking a client-facing IT Support Engineer to join our Tier 2 team, delivering hands-on desktop and system deployment services while providing dedicated technical support to our valued clients. As a Tier 2 Support Engineer, you'll be the escalation point for our Tier 1 team and a trusted technical advisor to our clients. Qualified candidates will have a passion for exceeding expectations, strong communication skills, and a consistent professional manner and experience providing front-line assistance to clients both remotely and in person. You'll troubleshoot advanced issues, deploy solutions, and collaborate with other engineers to ensure seamless service delivery. Requirements: • 3-5 years of experience in IT support, preferably in an MSP environment, • Strong knowledge of Windows Server, Active Directory, and Office 365, • Familiarity with cloud platforms (Azure, AWS), • Experience with RMM tools and ticketing systems (e.g., ConnectWise, Datto), • Excellent communication and customer service skills, • Ability to confidently use tools like ping, tracert, nslookup, and netstat, • Competent knowledge of local and wide area networks, switches, routers, and network topologies, • Experience with common VPN types and configurations, • Understanding of the OSI model, IP addressing, subnetting, and routing concepts, • Collaboration skills, • Critical thinking/root cause analysis, • Accountability, • Adaptability, • Attention to detail, • Degree in IT or related skills and/or comparable work experience, • Relevant certifications (CompTIA Network+, Microsoft, Cisco) are a plus Responsibilities: • Serve as an escalation point for Tier 1 engineers, • Respond to and resolve escalated tickets from Tier 1 support, • Provide remote and onsite support to customers, ensuring minimal downtime and disruption, • Answer customer calls and respond to customer cases via all origins (email, chat, etc.) while providing our customers with a friendly and helpful experience, • Participate in recurring operational tasks such as patch management, antivirus/EDR monitoring, and backup validation, • Troubleshoot and resolve issues with Windows workstations, servers, Office 365/Microsoft 365, Active Directory, Exchange, VPNs, backups, firewalls, and endpoint security solutions, • Document solutions and contribute to process improvement by sharing knowledge with peers, • Assist with onboarding new clients and deploying infrastructure, • Escalate issues not resolvable via knowledge base to Tier 3, as well as set customer expectations for follow-up (i.e. when to expect a follow-up contact and by whom), • Maintain a strong customer service focus by communicating clearly, setting expectations, and providing timely updates, • Participate in on-call rotation and occasional after-hours support What We Offer: At Echopath, we believe that great work starts with a great environment. We're proud to offer a competitive benefits package and a culture that supports your growthboth professionally and personally. • Competitive salary, • Health, dental, and vision insurance, • 401(k) with company match, • Hybrid work, • Generous PTO and paid holidays, • Flexible Spending Account (FSA), • 100% employer-paid basic term life & AD&D insurance, • Ongoing training and certification support, • A collaborative, tech-forward culture, • Flexibility and support to help you thrivepersonally and professionally

Job Description Who We Are At Netfor, we deliver exceptional customer care and technical support to businesses and technology users across the U.S., Canada, Mexico, and Europe. Founded in 1995, we serve tens of thousands of customers in over 6,000 locations through phone, email, chat, and social media. Join our team to make a difference in a fast-paced, supportive environment! Overview We are looking for a motivated and results-driven B2B Sales Representative to join our growing team. In this role, you’ll connect with mid-market and enterprise organizations across industries such as government, software, managed services, retail, and education. You’ll present tailored outsourcing and staffing solutions that drive efficiency, save costs, and help clients refocus on their core priorities. This is an exciting opportunity to join a collaborative team, enjoy a competitive base salary with uncapped commission potential, and represent solutions trusted nationwide. Key Responsibilities • Identify, prospect, and develop new business opportunities within targeted industries by researching market trends, building prospect lists, and leveraging professional networks. You will actively seek out decision-makers, initiate conversations, and position Netfor as a trusted partner., • Conduct client meetings both virtually and in-person, requiring regular travel to meet with prospects and customers. These meetings will focus on understanding client needs, sharing insights, and demonstrating how Netfor’s solutions can deliver measurable business value., • Present Netfor’s solutions using a consultative, needs-focused approach. Rather than taking a one-size-fits-all approach, you’ll act as an advisor—identifying client challenges, tailoring presentations, and showcasing how our services solve problems and drive outcomes., • Build and maintain strong, long-term relationships with prospects and clients. This includes consistent follow-up, delivering excellent customer experiences, and serving as a trusted point of contact to ensure ongoing satisfaction and growth., • Collaborate closely with internal teams such as operations, marketing, and customer success to design proposals, develop pilot programs, and ensure a smooth onboarding process. You’ll play a key role in aligning client expectations with internal capabilities., • Manage and track your sales pipeline through CRM tools, maintaining accurate records of client interactions, opportunities, and forecasts. You’ll be responsible for reporting progress against sales goals, analyzing activity trends, and identifying opportunities for improvement.Required Skills, • 5+ years of B2B sales experience in business process outsourcing (BPO), IT services, staffing, or related solution-based industries., • Proven track record of exceeding sales targets and successfully managing complex sales cycles, from prospecting to close., • Strong communication, presentation, and negotiation skills, with the ability to influence decision-makers and build executive-level relationships., • Skilled in prospecting, consultative selling, and pipeline management using CRM tools such as Salesforce, HubSpot, or equivalent., • Ability to travel frequently for client meetings, events, and trade shows, representing Netfor with professionalism and credibility., • Highly self-motivated, adaptable, and resilient, with a strong ability to build trust and long-term partnerships with clients., • Excellent time management and organizational skills, balancing multiple priorities while maintaining attention to detail.Preferred Skills, • Background in solution selling and account-based strategies, with the ability to tailor value propositions to client-specific needs., • Experience collaborating cross-functionally with marketing, operations, and customer success teams to drive client success., • Strong analytical and strategic thinking skills to interpret market trends, competitor insights, and sales data., • 100% remote from your home office, • Requires the ability to work in a fast-paced, cloud-first environment., • Low to moderate noise level in work setting.Expected Hours of Work, • Full-time work-from-home position., • Standard business hours 8:00AM-5:00PM ESTTravel, • Generous PTO (up to 76.96 hours/year in year one), 401(k), health, dental, and vision insurance., • Competitive base salary of $90,000.00-$100.000, plus uncapped commission, • Paid Holidays DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Netfor, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Netfor, Inc. participates in E-Verify. Netfor, Inc. will not sponsor applicants for work visas. Powered by JazzHR u84KKq6Yp8

Initial Contact Reach out to qualified leads through calls, emails, or meetings to introduce your product or service. Customer Onboarding, Customer Support, Feedback Collection, Renewals and Retention). Consult with clients after sales or contract signings to resolve problems and provide ongoing sup

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Provide empathetic support and guidance to callers seeking rental assistance, housing resources, or help navigating eviction.

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Luxottica Group - [Customer Service Representative] As a Customer Service Representative at Luxottica, you'll: Be responsible for building and maintaining customer and vendor relationships; Achieve and maintain a rapport with customers and work to give them the best possible service; Receive request

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Indiana State Gov - JobID: 1328222100 [Customer Service Representative] As a Customer Service Representative at the State of Indiana, you'll: Use job knowledge to conduct customer transactions; Answer customer's questions and provide guidance; Assist with the daily opening and closing of the branch

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Call Center Rep at Inizio Engage, you will: Answer incoming calls and respond to customer inquiries with professionalism and empathy; Accurately enter and update customer information in the data

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Circle Logistics - JobID: 100-164850689 [Customer Service Representative] As a Customer Service Representative at Circle Logistics, you'll: Support the efforts of the Account Managers by executing day to day duties for the existing customers; Build shipments into the system, schedule pick up and del

Customer Support / Remote] - Anywhere in U.

Napa Auto Parts - [Customer Service Representative] As a Customer Service Associate at Napa Auto Parts, you'll: Take incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores; Set up new rebate accounts, make account revisions, and issue rebate credi

Year One in a customer service related role with direct contact with customers via telephone, email, chat and/or face-to-face - Required. Help Members access community support services.

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maint

Medical, dental & vision / Retirement plan / PTO / WFH expense reimbursement - As a Customer Service Rep at Riverside Insights, you will: Assist customers with inquiries and concerns regarding our products and services; Provide prompt and accurate resolutions to customer issues; Maintain customer re