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No Weekends | AAHA-Accredited | Privately-Owned | Modern Facility with CT Scanner! Are you looking for a hospital that truly values work-life balance, clinical freedom, and a supportive culture? This established, AAHA-accredited small animal hospital on Florida’s west coast could be your perfect match. With roots dating back to 1982, this privately owned, multi-doctor hospital is renowned for combining compassionate, individualized care with the latest advancements in veterinary medicine. The team has cultivated a culture of respect, collaboration, and fun — consistently earning “Citrus County’s Best of the Best” recognition. Whether you’re a seasoned clinician or a new graduate seeking mentorship, you’ll find a supportive environment designed to help you thrive. The hospital features an impressive suite of modern equipment, including a NewTom CT scanner, Vessel sealer, Surgical and therapy lasers, Endoscopy, Electrocautery, Digital radiology and dental X-ray, Idexx in-house lab, Oxygenated ICU, and more. The team regularly performs advanced orthopedic and soft-tissue surgeries, including TPLOs, fracture repair, and FHOs, offering an excellent opportunity to expand your surgical skills. As the practice continues to grow, they are ready to support your individual areas of interest — whether that’s advanced surgery, internal medicine, or general practice. Enjoy true autonomy while being part of a collaborative, long-standing team that loves what they do. If it doesn’t already sound like a dream job, the fact that you’ll never work weekends might just seal the deal; roles like this are hard to find! Oh, and did we mention that you’ll get to work within a modern, recently refurbished clinic that makes coming to work every day a joy? This is a genuinely one-of-a-kind opportunity; if you’re anywhere close to Homosassa, you’ll want to take a serious look. And if you’re not, it might even be worth relocating for! Hit apply below, or get in touch today for a confidential, no-obligation call to learn more! Key Highlights • AAHA-accredited, privately owned small animal hospital, • Advanced diagnostic and surgical technology (CT, endoscopy, lasers, digital X-ray), • Regularly performs complex orthopedic procedures (TPLO, FHO, fracture repair), • Supportive, respectful culture with low staff turnover, • Full-time or part-time schedules available — new grads welcome, • Consistently voted “Best of the Best” in Citrus County, • Practice leadership that encourages professional growth and individuality About You • DVM or equivalent degree that allows you to practice veterinary medicine in the US, • You hold (or are eligible for) a licensure in Florida, • Passionate about high-quality medicine and patient care, • Excellent communicator who values teamwork and collaboration, • Keen to contribute to a positive and fun workplace culture Benefits • Competitive compensation package with Pro/Sal structure, • Flexible scheduling (full or part time), • Comprehensive health, dental, and vision insurance, • CE allowance and paid professional dues, • Strong mentorship and continuing education opportunities Next Steps If you are interested, hit "Apply" or for a confidential chat to find out more, simply email or call the office at (980) 202 4960.

Mammography Technologist - Tampa, FL Step into a supportive outpatient environment where your days are predictable, your evenings are free, and there’s zero on-call or weekend work. Elevate your career with hands-on modality cross-training and a team that champions your growth. It’s a place where advanced imaging, great energy, and real work-life balance come together! Pay Details: $45 - $50 per hour depending on years of experience Shift Details: No on call | Monday - Friday | 8a-5p Daily Responsibilities For The Mammography Technologist • Independently perform mammography exams, including patient history, procedure explanation, and high-quality imaging per department protocols, • Operate mammography equipment with accuracy and care, producing required diagnostic images while ensuring patient comfort and safety Required Qualifications for the Mammography Technologist: • Requires registration as a Certified Radiologic and Mammography Technologist by the State of Florida, • Requires registration as an Radiologic and Mammography Technologist by the A.R.R.T. Benefits for the Mammography Technologist: • Medical, vision and dental insurance, • Significant Imaging discounts, • 401(k) eligibility, • Paid holidays plus PTO, Sick Time, • Opportunity for growth, • Modality cross training Interested in speaking to someone about the position? • Click “Apply Now” Healthcare Support Staffing, LLC is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Job Title: Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You will provide support through various channels, including phone, email, and chat, to resolve customer in

Up to $80K per year / Benefits - As a Customer Support Specialist at Runway, you will: Provide exceptional customer service through various communication channels such as phone, email, and live chat; Respond promptly and professionally to customer inquiries and concerns; Troubleshoot and resolve tec

Competitive pay & benefits - As a Customer Support Specialist at Atarim, you will: Communicate with customers via email and chat to provide outstanding support and resolve any issues they may have; Maintain accurate records of customer interactions and transactions; Utilize problem-solving skills to

Job Description Behavioral Health Community Guide Location: Tampa FL and Lakeland FL area FLSA Status: Exempt Job Status: Full Time Work Model: Hybrid Amount of Travel Required: 25-50% within a 40 mi or greater community service area Work Schedule: Monday–Friday with occasional evenings and/or weekends Reports to: Care Team Manager At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life's challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community's resources — can ease those burdens and effectively connect members to health care. Reema believes that using technology to support human connection and engagement can be a lifeline for those most struggling to navigate life's challenges. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide who has worked with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. In this role, the Community Guide will be working with the multidisciplinary care team to plan and coordinate services for members. This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how behavioral health care and social care work together. The Community Guide works to build genuine, positive relationships with a diverse range of members and seeks to improve the member's health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits and clinical appointments, as well as document all interactions and communicate with the clinical team. The Community Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and completion of the care plan. The Community Guide will work as part of an integrated model of healthcare where they partner directly with clinical therapists and prescribers to provide holistic support for members. A primary strength of the Community Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup. This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health. Outreach and engagement into care: • Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: severe and persistent mental illness, substance use disorders and complex medical conditions., • Assess member needs and support systems, including social determinants of health, to help create a patient-centered care plan., • Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals., • Collaborate with our clinicians by helping patients connect to care, joining clinical visits as appropriate, following up on social needs., • Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members., • Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload., • Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes., • Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team., • Visit members in person as appropriate. This may be in the member's home, community, the hospital or other treatment setting to build trust and maintain connection with Reema's clinical services., • Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members' preference and situation., • Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services. Establish relationships with resources to support Reema's members as needed., • Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated., • Understand and comply with confidentiality of protected health information and HIPAA., • Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier., • Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers., • Partner with Reemates across the multidisciplinary team and the company to offer your perspective and learn from others. Job responsibilities to grow and change as business necessitates. Education, Experience and Skills: • Bachelor's degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree, • 3 or more years of direct experience with population or community to be served and knowledge of community, • Driven to work with individuals who have significant mental and chemical health needs and believe that recovery is possible, • Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work, • Proficiencies in critical thinking, time management, strategizing, and multitasking, • Strong propensity towards building and maintaining relationships through initiating conversations and creating connections, • Ability to develop, adapt, and execute outreach and care plans, • Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred Qualifications & Position Requirements: • 18 years of age or older, • Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record, • Offers are contingent upon passing a pre-employment drug screening and background check, • Comply with federal, state and local regulations regarding patient confidentiality HIPAA, • Use technology-based tools and systems daily, • Lift and carry up to 25 pounds occasionally Benefits: • Competitive Salary, • Medical, Dental, and Vision Insurance, • HSA and FSA Options, • 401(k) Retirement Savings Plan, • Employee Assistance Program, • Flexible Schedules and Remote Work, • Technology Stipend, • Mileage Reimbursement, • Accrued Paid Time Off, • Paid Family and Medical Leave As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Notice to all potential candidates Reema Health has been made aware of fraudulent activities targeting job seekers. To ensure your safety and protect yourself from potential scams, we urge you to exercise caution and verify the authenticity of anyone claiming to represent Reema Health. We value your privacy and security. Genuine communications from us will always come from official email domains. We assure you that we will never request bank account, credit card, or social security information during the application or interview processes. We would also never conduct an interview or extend a job offer over chat or text. We appreciate your understanding and interest in a career with Reema Health.

Job DescriptionPatient Financial Services Specialist Location: Remote (Tampa, FL region) Organization: Tampa Family Health Centers (TFHC) About Tampa Family Health Centers At Tampa Family Health Centers, healthcare is more than a service—it’s our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change, and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking a Patient Financial Services Specialist to join our team. This remote role is responsible for providing exceptional support to patients and healthcare providers using the EPIC system. The specialist will handle inquiries, resolve issues, and ensure a positive patient experience while managing Work Queues (WQs) and collaborating with multiple departments to maintain high standards of service. Essential Responsibilities * Respond to patient and provider inquiries via phone, email, and live chat with timely, accurate information * Monitor and manage Work Queues (WQs) to ensure timely resolution of tasks and issues * Maintain detailed documentation of customer interactions, issues, and resolutions in patient accounts * Provide training and support to users on effective use of the EPIC system * Collaborate with the Revenue Cycle Management (RCM) team and Operations to ensure seamless service delivery * Generate and analyze reports on customer service activities, identifying trends and opportunities for improvement * Communicate regularly with leadership regarding trends, issues, and system optimization opportunities Qualifications * High School Diploma or equivalent required; EPIC certification preferred * Minimum of 2 years of healthcare customer service experience Skills & Abilities * Excellent communication and interpersonal skills * Strong problem-solving and troubleshooting abilities * Proficiency in using the EPIC system * Ability to manage multiple tasks and prioritize effectively * Strong attention to detail and accuracy * Ability to interpret insurance correspondence and remittance, and communicate clearly with responsible parties * Ability to work independently and collaboratively as part of a team Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth (for all eligible employees): * Medical, Dental, and Vision Insurance * Life and Disability Insurance * Generous PTO and 7 paid company holidays * 401(k) program with employer contribution after one year * Employee discount program for tickets, movies, travel, and other entertainment options Why Join TFHC? At TFHC, you’ll be part of a team that values innovation, compassion, and excellence. We are committed to supporting our employees with opportunities for growth, professional development, and the chance to make a meaningful impact in the lives of patients and families across Tampa Bay. Join Us If you’re ready to embark on a career journey that’s more than just a job, apply today and help us deliver exceptional patient financial services at Tampa Family Health Centers.

Job DescriptionSalary: $40,000 to $50,000 Annually AboutPayzli Payzli is simply the best way to process payments and manage your business. Bleeding edge payment processing services combined with leading edge business applications and websites. Learn more at payzli.com. Payzli's operational team helps businesses at scale create and integrate next generation fintech and payments technologies that change how millions of users transact payments. Overview Join Payzli, a next-generation FinTech firm committed to uplifting businesses to their highest expression through cutting-edge payment solutions. At Payzli, we thrive on "Innovation with Integrity" and a "Commitment to Service Excellence." We are looking to hire an experienced solutions engineer to work alongside our passionate sales\solutions development team. As solutions engineer, you will be required to conduct discovery calls with our clients, sales partners and processing partners, draft and deliver presentations, demonstrate the features of company products, and create customized software solutions for the client. Role As a Customer Support Representative, you are the first point of contact for our valued customers. Your main responsibility is to embody Payzli's dedication to providing a customer experience that melds technology with a human touch. To ensure success as solutions engineer, you should have in-depth knowledge of software and hardware systems, a passion for sales, and high-level communications skills and previous fintech or payments experience is always a plus. Ultimately, top-notch solutions engineer drives sales by creating specialized business software solutions, tailor-made to the customer's needs. With your technical expertise you will manage project priorities, deadlines, and deliverables throughout the sales and implementation cycle. Responsibilities • Problem-Solving: Promptly resolve customer queries and issues regarding our products and services., • Multichannel Support: Assist customers through various channels like phone, email, live chat, and social media., • Technical Assistance: Help clients navigate and troubleshoot issues within our platform., • Feedback Loop: Collaborate with the tech and product teams to provide actionable feedback for continuous improvement. Minimum Qualifications • Exceptional communication skills, both written and verbal, • Bilingual in Spanish and/or other languages would be beneficial but not mandatory, • Willingness to learn and adapt, • Proven experience in a customer service role is a plus, • Technologically savvy, • Ability to maintain composure under pressure What's In It For You • Growth Path: Committed to internal promotions and employee development., • Team Environment: Be part of a close-knit, enthusiastic team of achievers and dreamers., • Emotional Intelligence: Work in an environment that values empathy and emotional intelligence. Compensation This role offers competitive pay along with performance-based incentives. While we offer a starting salary that's industry-competitive, we are looking for individuals who see beyond the numbers and are eager to grow with us.

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product

Job DescriptionCompany Description WHO IS GUIDEHEALTH? Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients. Job Description At Guidehealth, our mission is simple but powerful: to make great healthcare affordable for all. We’re a technology-forward company that believes in accountability, continuous learning, innovation, and ensuring every voice is heard—all while leading with empathy. We’re looking for Customer Service Guides who are tech-savvy, resilient, and passionate about helping others. This is more than customer service—you’ll be the trusted voice for our members and providers, guiding them through the complex world of healthcare with empathy, clarity, and confidence. WHAT YOU’LL BE DOING • Serving as the first point of contact for members and providers, handling 30–40 calls per day while also managing chats, texts, emails, video, and co-browsing, with an expected call resolution time of 6 to 8 minutes., • Navigating multiple systems and balancing several interactions at once, staying accountable for accurate, timely, and empathetic resolutions., • Assuring the accurate and timely handling of client and member calls with total follow through, • Answering client and provider questions including, but not limited to claims payment, status and coverage information, • Educating customers on their plan and encouraging use of our digital tools—helping them learn how to navigate healthcare more confidently., • Interpreting client health plan protocol, • Reviewing claims status and providing status to member., • Check tracer documentation, • Maintaining accurate and complete call documentation, • Maintaining high level of professionalism, • Returning incoming calls, • Solving questions about benefits, claims, eligibility, and providers, collaborating across teams when needed., • Safeguarding privacy at all times—strictly following HIPAA and confidentiality standards., • Documenting thoroughly, taking ownership of issues, and following through until every customer feels heard and supported.Qualifications What you’ll need to have for success • At least 2 years of experience in a healthcare contact center., • 3+ years of customer service experience overall., • Associate or Bachelor's degree or recent work toward a degree is preferred., • Prior experience working across multiple customer service channels such as calls, chat, text, and email., • Tech-savvy with the ability to learn and pivot quickly across multiple systems., • Strong communication, listening, and problem-solving skills. • Core business hours: Monday–Friday, 8:00 AM to 6:00 PM (Central Time)., • This is a temporary 12-week role. 40 hours a week. This Is Not Your Typical Call Center Job As a Customer Service Guide, you’ll gain a deep understanding of our members, systems, and services—but this role is just the starting point. From here, you’ll have opportunities to grow into roles in Quality, Client Success, Claims, Utilization Management, Referrals, Intake, and Healthguide (Medical Assistant). At Guidehealth, every voice matters, growth is supported, and empathy isn’t just encouraged—it’s expected. Everyone is responsible to help teammates Thrive! We provide ongoing feedback regarding performance and encourage feedback sharing from all team members. Ready to join a company that’s innovative, mission-driven, and built for growth? Apply today and help us make great healthcare affordable for all. Additional Information The base pay range for this role is between $21.00 to $22 an hour paid biweekly ALIVE with Purpose: How We Thrive at Guidehealth At Guidehealth, our values come to life in everything we do. • We are Driven by Accountability — grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike., • Always Growing, Always Learning — staying curious and continuously improving inspires us to shape a better future for healthcare., • With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve., • At Guidehealth, Every Voice Matters — we believe our collective strength is rooted in the unique perspectives of each team member., • And through Empathy in Action, we build stronger connections with those who count on us. All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include: • Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs., • Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered., • Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution., • Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected., • Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times., • Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals., • Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need. The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT Diversity, inclusion, and belonging are at the core of Guidehealth’s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment. OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth’s custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager. REMOTE WORK TECHNICAL REQUIREMENTS Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 100 mbps download, 10 mbps upload. Please run a speed test here to confirm your internet connection meets these requirements.

Job Description About the Role As the Customer Support Representative, you will be responsible for providing a positive experience to requesters in need of help, ranging from administrative assistance to product concerns. You are excellent at communicating with people of all levels and backgrounds, can empathize with even the most unhappy customer, and enjoy the relentless pursuit of knowledge. We currently offer support via email-to-case, phone, and chat. So, you must be a flawless, speedy, and empathetic written communicator. This Support Tier I position will enable you to learn best practices in customer service, case management, product expertise, and industry knowledge with a growing global company. Validity’s strong commitment to customer success will provide you with a unique opportunity to become an integral part of Validity’s continued growth. Position Duties and Responsibilities • Triage Support inquiries and respond to incoming requests from customers, prospects, and colleagues through our support channels., • Educate requesters about best practices and product questions by recommending Help Center content and/or providing status updates., • Verify and/or modify user accounts, profiles, permissions, passwords, and contacts for customers upon request., • Become an expert on how Validity products work to help requesters understand the features and benefits pertaining to their specific needs., • Reproduce customer issues in a development environment to resolve basic troubleshooting issues., • Complete preliminary troubleshooting steps in reviewing customer nuances to determine cause of results in the products., • Understand what the requester needs and why they are asking, in order to troubleshoot before escalating to responsible internal parties., • Analyze customer issues using proprietary tools, publicly accessible tools, and data provided by the customer to determine root cause., • Consistently maintain excellent customer satisfaction ratings., • Provide prompt and accurate feedback to requesters., • Ensure the support SLA is met on all assigned Support cases., • Prioritize and manage several open issues at one time., • Create and/or maintain internal training documentation., • Participate in holiday on-call rotation as required. Required Experience, Skills, and Education, • Self-starting, intellectually curious, and creative individual comfortable operating in ambiguity., • 2 years experience in a technical role., • Experienced in providing SaaS support., • Ability to work independently with little supervision and to seek assistance proactively to meet role-specific KPIs., • Proven ability to work in a fast-paced, iterative department with rapidly changing conditions., • Write and speak to customers in a clear, concise manner appropriate for the audience., • Ability to learn quickly, both about businesses and technologies. Preferred Experience, Skills, and Education, • One year of experience in answering support cases (i.e., Salesforce or Zendesk)., • Experience working in a customer service environment and/or email deliverability., • Salesforce administration experience. For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers – using trustworthy data as a key advantage. Validity’s flagship products – Everest, DemandTools, BriteVerify, and GridBuddy Connect – are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice Powered by JazzHR KsELT8VCSr

Job DescriptionAbout the Role As a Manager of Customer Support at Validity, you will be responsible for ensuring Validity provides a best-in-class support experience. You will leverage your previous success in developing regionally distributed, scalable, and efficient support teams that manage a mix of cases, phone, and chat interactions to maximize overall team performance and provide efficient customer service. The role requires you to be passionate about establishing and maintaining a culture of continuous improvement starting from hiring the right people, to building a consistent level of expertise and following up with on-going professional development for your team. Finally, as a Manager - Customer Support, you will inspire and motivate teams by identifying and eliminating barriers and/or limits which constrain the team and keep them from reaching and exceeding goals on a regular basis. Team Dynamic To be successful here, you must be: • Highly customer-focused - passionate about delivering consistently positive customer experiences. You will ensure your team takes ownership of customer issues, demonstrates empathy and acts with the appropriate level of urgency to resolve cases., • A role model who leads by example, collaborates well cross-functionally and communicates effectively within your own team. You are willing to roll up your sleeves to get the job done, inspiring and supporting your team along the way. No job is beneath you., • Someone who demonstrates a positive and constructive approach to management, supporting the company‘s objectives, exercising sound judgement, gaining alignment and providing effective direction within the team., • A good communicator with attention to detail, strong follow through and excellent written communication skills, • Continuously looking for operational and service delivery improvements; able to execute improvement initiatives by developing and implementing new processes., • Effective at resolving issues systemically - identify the root cause of problem areas to prevent reoccurrences, • Metric-driven, able to measure, monitor, and achieve team KPIs Position Duties and Responsibilities, • Manage the daily workflows of a global support team, monitoring email product support queues, handling escalations, and driving consistent service levels., • Conduct regular team training to improve product knowledge, communication, and problem-solving skills., • Closely monitor support KPIs (e.g., response time, resolution time, CSAT) to ensure service excellence., • Evaluate cases and create reports to drive improvements., • Manage and bring conclusion to ticket escalations., • Review the internal Support process regularly, identify process gaps and determine solutions to resolve them., • Stay deeply involved with the needs of your team, what they are working on, and what they are concerned about, and regularly communicate this back to upper management., • Provide career development planning and guidance to your team, meeting 1:1 with direct reports on a regular basis. Required Experience, Skills, and Education, • 2+ years directly managing a ticket/case-based support team., • 4+ years in a customer support role., • Demonstrated success managing a team of support representatives; proven experience in a role with similar responsibilities and requiring the above-mentioned competencies, • Success in meeting/exceeding Customer Support KPI's - such as Time to Resolution (TTR), minimizing Backlogs, and improving Customer Satisfaction metrics., • Experience building reports and analyzing data to effectively drive process improvements and improved client experiences., • Experience in a growth-stage company, managing hyper-growth and change within a team., • Excellent written and verbal skills.Preferred Experience, Skills, and Education, • Experience with Salesforce Service Cloud ticketing system and Salesforce Agent Force, • Experience with the use of AI to improve support efficiency and effectiveness. For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers – using trustworthy data as a key advantage. Validity’s flagship products – Everest, DemandTools, BriteVerify, and GridBuddy Connect – are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice Powered by JazzHR 8n8mWREPmJ

Up to $19 per hour + bonuses / Health, dental & vision / 401k matching / PTO / Equipment provided / Paid training - As a Customer Service Rep at Foundever, you will: Provide exceptional customer service to clients via phone, email, and chat support; Troubleshoot and resolve customer inquiries and is

Job Description Jewelry Sales Consultant - Tampa, FL Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Sales Associate you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Tampa, FL showroom location. What you’ll do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . 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Job Description The Service to Sale Specialist role at Mac Papers and Packaging, a member of the Customer Success organization, is part of a team of highly motivated, customer-oriented individuals seeking to deliver exceptional experiences by serving as the vital link between our company and our customers. This role is responsible for the sales management, order processing, and customer relationship management of our inside-serviced customer accounts, a key growth segment of Mac’s customer portfolio. (This is meant to be a guide. Duties may vary dependent upon management.) Essential Position Functions: • Perform customer support duties and build rapport with customers by providing product information, explaining solution benefits, and addressing questions via phone, email, chat, and other virtual tools, • Manage inbound sales channels to identify and qualify new customer opportunities through web inquiries and referrals., • Support the sales process by guiding potential customers through registration and onboarding, ensuring a smooth transition into active accounts., • Identify new opportunities for growth within current customers., • Complete sales process management and order execution for customers in our inside-managed segment by processing incoming orders to customer order specifications via phone, email, and e-commerce, • Manage and process quotes for customers and provide pricing, discounting, and shipping charges as required, • Work with sourcing and procurement teams to respond to complex customer requests for bespoke items and equipment sales, • Proactively notify customers of changes and addressing customer concerns in order and fulfillment process including daily updates of order issues and delivery changes, • Use technology platforms to document customer interactions, maintain customer records, and generate sales reports and presentations as necessary, • Manage a portfolio of customer follow up actions, including account and customer health, receivables, and churn management responsibilities, • Maintain daily open order, problem order, and allocation reports to monitor sales status and provide feedback to customers and management, • Gather customer feedback and present to line and group leadership to assist Mac in refining product offering and service strategies, • Build relationships with cross-departmental leaders and customers to address and resolve post-sale customer issues and disputes. Education and/or Experience: • High school diploma or GED required., • Minimum of 2+ years in a customer service or inside sales position., • Merchant distribution experience preferred., • Excellent people and relationship skills., • Proven attention to detail., • Experience using ERP, CRM, service management, and contact center technologies, • Ability to multitask and prioritize workload., • Must have intermediate Microsoft Office (Word, Excel, Outlook) skills., • Must be able to efficiently use a Windows-based computer., • Ability to prioritize and complete assignments accurately and in a timely manner., • Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment., • Strong interpersonal, organizational, oral and written communications skills., • Must be able to read and communicate in English, for safe and effective performance of the job and business operations., • Must be bilingual in Spanish/English., • Must be able to work alone, and with a team. The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands • Regularly required to walk and stand continuously for long periods of time., • Talk or hear, both in person and by telephone., • Reach with hands and arms., • Specific vision requirements include close vision, distance vision and the ability to adjust focus., • Regularly required to use written and oral communication skills., • Will interact regularly with managers and staff.

Job Description Community Health Worker - Behavioral Health Location: Tampa FL and Lakeland FL area FLSA Status: Exempt Job Status: Full Time Work Model: Hybrid Amount of Travel Required: 25-50% within a 40 mi or greater community service area Work Schedule: Monday–Friday with occasional evenings and/or weekends Reports to: Care Team Manager At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life's challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community's resources — can ease those burdens and effectively connect members to health care. Reema believes that using technology to support human connection and engagement can be a lifeline for those most struggling to navigate life's challenges. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Health Worker/Community Guide who has worked with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. In this role, the Community Guide will be working with the multidisciplinary care team to plan and coordinate services for members. This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how behavioral health care and social care work together. The Community Guide works to build genuine, positive relationships with a diverse range of members and seeks to improve the member's health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits and clinical appointments, as well as document all interactions and communicate with the clinical team. The Community Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and completion of the care plan. The Community Guide will work as part of an integrated model of healthcare where they partner directly with clinical therapists and prescribers to provide holistic support for members. A primary strength of the Community Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup. This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health. Outreach and engagement into care: • Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: severe and persistent mental illness, substance use disorders and complex medical conditions., • Assess member needs and support systems, including social determinants of health, to help create a patient-centered care plan., • Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals., • Collaborate with our clinicians by helping patients connect to care, joining clinical visits as appropriate, following up on social needs., • Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members., • Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload., • Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes., • Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team., • Visit members in person as appropriate. This may be in the member's home, community, the hospital or other treatment setting to build trust and maintain connection with Reema's clinical services., • Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members' preference and situation., • Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services. Establish relationships with resources to support Reema's members as needed., • Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated., • Understand and comply with confidentiality of protected health information and HIPAA., • Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier., • Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers., • Partner with Reemates across the multidisciplinary team and the company to offer your perspective and learn from others. Job responsibilities to grow and change as business necessitates. Education, Experience and Skills: • Bachelor's degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree, • 3 or more years of direct experience with population or community to be served and knowledge of community, • Driven to work with individuals who have significant mental and chemical health needs and believe that recovery is possible, • Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work, • Proficiencies in critical thinking, time management, strategizing, and multitasking, • Strong propensity towards building and maintaining relationships through initiating conversations and creating connections, • Ability to develop, adapt, and execute outreach and care plans, • Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred Qualifications & Position Requirements: • 18 years of age or older, • Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record, • Offers are contingent upon passing a pre-employment drug screening and background check, • Comply with federal, state and local regulations regarding patient confidentiality HIPAA, • Use technology-based tools and systems daily, • Lift and carry up to 25 pounds occasionally Benefits: • Competitive Salary, • Medical, Dental, and Vision Insurance, • HSA and FSA Options, • 401(k) Retirement Savings Plan, • Employee Assistance Program, • Flexible Schedules and Remote Work, • Technology Stipend, • Mileage Reimbursement, • Accrued Paid Time Off, • Paid Family and Medical Leave As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Notice to all potential candidates Reema Health has been made aware of fraudulent activities targeting job seekers. To ensure your safety and protect yourself from potential scams, we urge you to exercise caution and verify the authenticity of anyone claiming to represent Reema Health. We value your privacy and security. Genuine communications from us will always come from official email domains. We assure you that we will never request bank account, credit card, or social security information during the application or interview processes. We would also never conduct an interview or extend a job offer over chat or text. We appreciate your understanding and interest in a career with Reema Health.