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Job Description About Us Are you ready to move distribution forward? Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world. We are a remarkable team that delivers remarkable results. Our people help move Solutions 2 GO forward every day, through a shared commitment across every facet of our business. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we’re looking for you! Scope: Solutions 2 GO is looking for the right candidate to support an emergent Marketplace and Direct to Consumer business sector. The right Candidate will have a good understanding of the complete order lifecycle pre- and post-sale and is able to manage consumer needs professionally and promptly. The role includes an opportunity to help design a foundation to support expected growth by selecting, configuring, and administering the right tools and software to support the growing business. The selected candidate will support the B2B retail channel order processing and post-sale tasks, as a supporting role. Duties & Responsibilities: • Perform Order Monitoring via customer interfaces & Internal systems including status, tracking, and invoicing, • Order services include processing returns, issuing refunds, sending replacements, tracking, and managing inquiries/resolutions for service failures within the Retail, Ecommerce, and Marketplace channels, • Analyzing Customer Performance Metrics including On Time, In full, and service SLA’s, • Own Omni-channel communication with external retailers & consumers via multiple methods including phone, email, customer interfaces, and select applications, • Communication liaison for internal sales, operations, and finance via multiple methods including phone, email, customer interfaces, and chat, • Administer Applications used to manage the tasks associated with the role which may include, but may not be limited to helpdesk, VOIP, and/or contact center software, • Manage order processing for retail customers using internal applications Skills & Qualifications: • High School Diploma or equivalent, • Excellent written and oral communication skills that enable clear and concise exchanges with consumers, retailers, and colleagues, • 2 years of order management systems or integrations experience, • Conflict resolution, • Workflow optimization, • Able to translate metrics and data into actionable items to support a growing business sector, • Familiarity with EDI and API technology applications is a plus, • Familiarity with contact centers, CRM, or helpdesk software is a plus, • Excellent ability to manage multiple priorities simultaneously, • Able to prioritize time-sensitive tasks, • Always represent the Brand with a high level of integrity and professionalism, especially while under pressure The successful candidate will receive a conditional offer, contingent upon the successful completion of a background check conducted by our contracted third-party vendor. The specific clearance requirements vary by position and may include one or more of the following: criminal background check, credit check, employment verification, education verification, and driver’s abstract review. If you have any questions along the way, please do not hesitate to ask. Solutions 2 GO Inc. is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process. For more information on Solutions 2 GO Inc., please visit our website at: www.solutions2go.ca

Are you ready for an amazing new adventure? Mercier Consultancy is on the lookout for a friendly Danish Speaking Customer Service Agent to join our vibrant team in sunny Greece! With fully paid relocation, this opportunity allows you to not only use your customer service skills but also enjoy the beautiful Mediterranean lifestyle. In this role, you'll be the cheerful voice for our Danish-speaking clients, assisting them with their inquiries and ensuring they have a seamless experience with our services. • Engage with Danish-speaking customers via phone, email, and chat, providing them with top-notch support., • Deliver detailed information about our products and services in a friendly and approachable manner., • Resolve customer concerns and inquiries thoughtfully and promptly, making every interaction a positive one., • Maintain accurate records of customer interactions to help improve our service., • Collaborate with your teammates to create a delightful customer experience., • Stay informed about company offerings and policies to provide knowledgeable assistance., • Collect customer feedback and share ideas for service improvements with the team., • Fluency in Danish and English, both spoken and written., • Previous experience in customer service is a plus, but a friendly attitude is what we value most!, • Excellent communication skills with a warm and approachable manner., • Strong problem-solving skills and a genuine desire to help others., • Familiarity with customer service software is helpful but not mandatory., • A passion for delivering exceptional customer experiences and a willingness to learn., • Ability to thrive in a team environment and contribute to a positive workplace culture., • Competitive Monthly Salary, • Monthly Performance Bonus, • Additional Financial Bonus, • Health Insurance, • Fully Paid Training, • Fully Paid Relocation Package, • And Much More...

Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. Docebo NA Inc., seeks a Senior Data Scientist (SEO & AI) in Athens, GA, to drive end-to-end SEO strategy, covering technical, on-page, content, and conversion optimization. This is a remote opportunity open to candidates available to work in EST or CST timezones. Master's degree in Data Science, Computer Science, Business Analytics, or a related field (or foreign equivalent) 7+ years of experience driving SEO analytics and applying search-focused data science using platforms such as GA4, GSC, and Looker Studio to deliver performance insights and guide content strategy 5+ years of experience in technical SEO, including: schema optimization, site audit, and performance enhancement through structured data and crawl diagnostics 3+ years of experience managing and analyzing large-scale datasets (10M+ rows / 100GB+), including: Internal data sources (registrations, call transcripts, chat logs) External data sources (search trends, reviews, forums) Identification of actionable search and content insights 3+ years of experience utilizing Python, SQL, and NLP to develop AI-driven forecasting, ranking, and content optimization models supporting organic search strategies The position requires domestic travel to Georgia twice a year. Our Total Rewards Philosophy centers around three core areas to reward and care for our People: Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (_), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by six core values—Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an _. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.

Are you a Dutch speaker looking for an exciting opportunity in customer service? At Mercier Consultancy MD, we are thrilled to offer a unique position as a Customer Representative (Dutch-speaking) for a digital wallet. This role provides an opportunity to work in Greece, immersing yourself in a vibrant culture while supporting our clients in the digital finance sector. Your Role: • Deliver exceptional customer support to Dutch-speaking clients using our digital wallet services, ensuring their inquiries are resolved efficiently and effectively., • Communicate through various channels such as phone, email, and chat., • Familiarize yourself with our digital wallet platform to assist customers with their needs., • Collaborate with team members to ensure timely and accurate responses to customer requests., • Fluency in Dutch (both written and spoken) is essential for effective communication with clients., • Strong customer service skills and the ability to problem-solve effectively., • Willingness to learn about digital wallet services and related technologies., • Self-motivated, adaptable, and capable of thriving in a remote work environment., • Open to working in Greece and adapting to a multicultural setting!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

About Stannp PLEASE NOTE: ONLY APPLICANTS THAT RESIDE IN THE STATE OF SOUTH CAROLINA WILL BE CONSIDERED FOR THIS ROLE Stannp, Inc. ("Stannp") is part of Stannp group, a direct mail platform that has delivered impressive revenue growth over the last few years, success which has been acknowledged and recognized by the tech industry press. Stannp is looking to build on these achievements by scaling our sales operations further. The business is generating strong revenue with healthy margins and looks to reinvest in building a more focussed customer support team across our existing marketing in the US & UK. In pursuance of these ambitious scaling plans, the North American market represents our biggest opportunity, and hence the group is looking to hire a Customer Support Consultant to drive protect revenue within our customer base. Our Values "To be the Market Leader & Go-To brand for Postal Communications" • Customer First: Every decision begins with our customers in mind. We build simple, intuitive experiences that builds lasting loyalty., • Stay Agile: We roll up our sleeves and tackle challenges head-on. We continuously improve, driving innovation. We turn challenges into opportunities., • Decisions with Insight: We trust the data to deliver the results., • Being Genuine: We knock it out the park every day, celebrating differences and championing diversity. We are honest, respectful and true to who we are. Job purpose As our first support hire in the US, this is an exciting opportunity to play a foundational role in building our customer success function. Initially, you'll handle the full breadth of customer support, with the opportunity to specialize and lead as we grow the team. You'll be the first point of contact for customer issues and queries, across the full customer lifecycle. Identifying resolutions to customer queries, answering questions and providing training. Ensuring successful outcomes for our customers and removing blockers to revenue generation. Working alongside the account management, production and engineering teams to ensure our customers receive the best possible service. This is a diverse role from answering simple queries to helping triage technical support cases. About the team Working alongside our sales team supporting customers at all stages in their journey with Stannp. The environment is high energy, fun and driven. We are passionate about leveraging technology to support their goals and committed to helping our customers find the right solutions to help their businesses thrive. Doing the right thing by our customers is paramount to both our customers’ and Stannp’s success. This role will work closely alongside our sales, operations and engineering; reporting into the regional sales leadership. You will also be expected to travel for team meetings. Key Responsibilities • Customer Support & Communication - Provide accurate responses to customer queries across platform and production services via multiple channels (chat, email, web), managing end-to-end issue resolution and documentation in Hubspot and case management tools, • Technical Triage & Collaboration - Work with engineering teams to troubleshoot technical issues, support platform configuration queries, and address production-related questions on design, process, delivery, and QC failures, • Account Management & Escalation - Monitor customer interactions, escalate commercial discussions to CSM/AM teams, and collaborate with account owners to maintain awareness of strategic accounts and proactively mitigate risks, • Training & Onboarding Support - Deliver basic training to existing customers and assist with ad-hoc onboarding queries for new customers, providing cross-regional coverage for the UK customer base Requirements • Communication & Relationship Building - Confident communicator with strong phone presence and written skills, able to build rapport easily with customers, deliver value through engagements, and educate customers to drive successful outcomes, • Technical Problem-Solving - Apply technical, operational, and domain knowledge to resolve customer issues, with curiosity to understand customer impact and prioritize accordingly, while maintaining deep knowledge of SaaS platforms and operational processes, • Experience & Organizational Skills - 1-2 years in customer support/service role (or entry-level with transferable skills), with proven case management experience, detail-oriented approach, and comfort working across multiple systems simultaneously, • Resilience & Ownership - Proactive team player who remains calm under pressure, takes ownership of responsibilities, and uses data-driven approaches to structure daily activities around customer priorities and support sales revenue objectives Benefits • Competitive starting salary $45,000, • Company performance bonus, • 401k, • Healthcare contribution, • 3 weeks paid time off + 10 government holidays., • 5 days sick leave, • Company social events PLEASE NOTE: ONLY APPLICANTS THAT RESIDE IN THE STATE OF SOUTH CAROLINA WILL BE CONSIDERED FOR THIS ROLE We value the diversity of our employees and aim to recruit a workforce which reflects this. Stannp welcomes applicants from all suitably qualified individuals, irrespective of their age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. If you feel you have the right skills and experience to be part of our growing team, we want to hear from you!

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Support Representative, complete with paid relocation to Sofia, Bulgaria. This role is essential in maintaining our high standards of customer service and providing outstanding support to our Dutch-speaking clientele. Join our diverse and dynamic team, and make a significant impact on customer satisfaction! • Offer exceptional customer support to Dutch-speaking clients via phone, email, and chat., • Respond to inquiries regarding products and services with accuracy and professionalism., • Efficiently resolve customer issues and complaints to ensure maximum satisfaction., • Document each customer interaction thoroughly for quality assurance., • Collaborate with internal teams to provide effective solutions and enhance service delivery., • Stay updated on our products, services, and industry trends to provide knowledgeable assistance., • Fluency in Dutch (both written and spoken) is essential; knowledge of English is a plus., • Proven experience in customer support or service roles is preferred., • Excellent communication skills with a focus on building positive customer relationships., • Strong problem-solving skills and a proactive approach to customer service., • Experience with CRM systems and customer support software is beneficial., • Ability to work both independently and collaboratively in a team setting., • Willingness to relocate to Sofia, Bulgaria, and embrace a new cultural environment., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • Welcome bonus, • Performance bonus, • And Much More...

Customer Support Specialist – Travel Industry (Remote) Location: Remote – USA Based Schedule: Flexible | Part-Time or Full-Time Options About Us: We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You’ll represent a trusted brand while helping clients with booking support, inquiries, and travel-related questions. Position Overview: We're looking for a motivated, detail-oriented Customer Support Specialist who thrives in a fast-paced, remote environment. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. • Respond to customer inquiries via email, phone, and chat in a timely and professional manner, • Provide accurate information about travel bookings, itineraries, and policies, • Troubleshoot common client issues and escalate complex matters as needed, • Maintain up-to-date knowledge of supplier systems, policies, and procedures, • Follow up with clients to ensure satisfaction and support post-booking, • Log all communications accurately using internal systems, • Maintain high levels of professionalism and empathy, • Prior experience in customer service or the travel industry is a plus (but not required), • Strong communication skills and ability to work independently, • Comfortable using online tools, booking portals, and CRM systems, • Tech-savvy with a quiet, professional home workspace, • Passionate about helping others and delivering great service, • Must be 18+ and authorized to work in the United States, • Full training and ongoing mentorship, • Travel agent certification (if desired), • Access to travel discounts and perks, • Supportive online community and tools to help you succeed $20,000 - $65,000 a year🧭 Love helping people? Have a passion for travel? This could be your next favorite remote opportunity!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. _ If this sounds like you, you’ll fit right in. You are focused on and committed to helping people. You are a customer fanatic with a proven track record of going above and beyond for your customers. You treat others with care and empathy, and assume the best intentions in others. You are a great communicator, being able to simplify complex concepts into clear, easy-to-understand terms. You love to solve problems and figure out how and why things work. You are a smart, motivated self-starter who thrives in a fast-paced start-up environment. You have the willingness to lean into a challenge and affect change. The Customer Support team at Justworks is in charge of solving all customer service inquiries, no matter how big or small. Our team represents all of Justworks, we take responsibility and ownership of our customer’s concerns, and we actively drive issues to resolution. We believe a positive team is the strongest unit, and we strive to make ourselves and each other better. We are the experts our customers rely on, and a big reason why our customers love Justworks. In this role you will support the administrators and executives of our small business customers on a variety of inquiries related to payroll, tax, benefits, compliance, the Justworks product, and other HR related matters. This is a fast-paced and challenging role, but also incredibly rewarding due to the positive impact we have on our customers and their businesses. Please note: We are currently hiring for multiple shift times. If hired, you will be expected to attend mandatory virtual training [paid] from 9am-6pm EST Monday-Friday for approximately 4 weeks prior to moving over to your shift schedule. • Manage inbound inquiries from our small business customers via phone, email, and chat, • Interface with customers at all levels of management including senior executives with inquiries and troubleshooting related to all aspects of the Justworks platform including compliance, workers’ compensation, managing time off policies, reporting, integrations, performing bulk actions, and other HR related topics., • Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback, • Manage queue of open issues to deliver timely and effective solutions, • Appropriately utilize available resources to resolve customer issues, • Help with customer retention and contribute recommendations for improving our product and processes, • Display a high level of professionalism and compassion when working with each customer on sensitive matters, • Perform other related duties as assigned As a Customer Support Advocate, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies: • Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening., • Taking responsibility - being accountable, being committed, and accepting ownership for one's decisions, actions, and behavior., • Adaptability - the ability to adjust your approach or actions in response to changes in your external environment., • Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things., • Curious - the innate desire to learn, grow and understand. In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for: • Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others., • Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others., • Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude., • Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example., • Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”, • 5 years minimum professional experience in customer service - preferably in B2B SaaS or contact center environments, • 1 year minimum experience in payroll, benefits, and/or HR administration, • A passion for delighting customers and helping people, • Comfort handling challenging situations over the phone and speaking with all levels of management including business owners and executives - ability to be empathetic, compassionate, responsive and resourceful, • Strong written (email and chat) and verbal (telephony) communication skills with acute attention to detail, • Aptitude for learning new products and helping to break down complicated topics and explain them in simple terms people can understand, • Ability to come up with creative solutions to any problem you face, and to know how to organize and prioritize your workload, • Proven self-starter, taking ownership and accountability over your work, • Spanish language capability, or other second language at business conversation level, a plus The base wage range for this remote position is targeted at $29.76 to $32.74 per hour. #LI-Hybrid #LI-CC1 Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location. For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit _. Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers. We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at _. Your comfort and success matter to us, and we're here to ensure an inclusive experience. _

Are you fluent in Spanish and looking for a thrilling opportunity that involves relocating to Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and dynamic Spanish Speaking Customer Representative. This role offers you the chance to immerse yourself in a new culture while making significant contributions to our customer service team. Your Role: • Provide top-notch customer support to Spanish-speaking clients, ensuring their inquiries are addressed professionally and promptly., • Communicate effectively through various platforms, including phone, email, and chat., • Become acquainted with our client systems to offer exceptional service., • Collaborate with colleagues to ensure swift resolution of customer issues., • Fluency in Spanish (both written and spoken) is necessary for effective communication with clients., • Excellent communication skills and a strong commitment to customer satisfaction., • Willingness to learn and adapt to new technologies and tools., • Self-motivated, proactive, and able to thrive in a fast-paced environment., • Willingness to relocate to Greece to seize this amazing opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 26 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Position Summary The Sales Engineer lives and works in the intersection between sales and engineering. The ideal candidate must be able to articulate technology and product positioning at the executive, business and technical levels. Sales Engineers are the primary technical support for the sales force and are responsible for actively driving and managing the technology evaluation stage of the sales process. They are there to ensure success with all Harness customers and strategize with their sales counterparts to steer customers to a commercial relationship. About The Role • World class presentation skills in delivering presentations/demos of our platform, • Able to work with customers directly to debug common errors, • Ability to tie business problems to technical solutions, • Capable of understanding and articulating technology value propositions, • Drive complex technical engagements with customers to prove the value of Harness solutions About You • You will be responsible for delivering a great product demonstration which tells a story of how our software provides value to our customer, • You will be responsible for representing the product to customers and at field events such as conferences, seminars, etc., • You will remain knowledgeable and up-to-date on changes and developments on our technologies, • You either actively develop software, have a prior background as a developer, or worked with developers in a DevOps role, • Strong cloud knowledge, you worked with infrastructure automation such as Terraform, • You are able to respond to functional and technical elements of RFIs/RFPs, • You are able to convey customer requirements to Engineering teams, • You are able to travel throughout a sales territory with minimal restrictions and occasionally on short notice Location • This role will be remote based out of Ohio Valley What You Will Have At Harness • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Quarterly Harness TGIF-Off / 4 days, • Monthly, quarterly, and annual social and team-building events, • Recharge & Reset Program, • Monthly internet reimbursement, • Commuter benefits Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. The OTE Range is $220,000 - $290,000 A valid authorization to work in the U.S. is required • _, • _, • _, • _, • _ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at . You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (, or you can contact your local law enforcement agency.

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.

Company Overview: Our success lies at the powerful intersection of people and technology. Bringing innovative training and education solutions to more than 2 million customers a year, Certus enables lifelong learners at every level — from trusted industry brands, such as Amazon, Siemens, Geico and Chick-fil-A, to individual learners seeking to enter, sustain or advance their careers. Our people come with a get-it-done spirit and a desire to impact a rapidly growing industry. Certus is committed to continuously evolving to ensure a culture where employees can be themselves, do their best work, and thrive, both professionally and personally. We choose to be a remote workforce so we can hire top talent regardless of location — all while empowering employees to work from wherever they choose. Innovative, brave, kind and diverse are defining traits of our team. Our talent is positioned in numerous roles, with opportunity for internal mobility, such as software engineers, instructional designers, creative writers, consultative sales professionals, innovative marketers and more. Job Overview: Our Bilingual Customer Experience Specialists provide front-line support to queries from inbound existing and potential customers. This includes phone, email, chat, and tier 1 technical support, in both English and Spanish. Specialists embody the core values of the organization in all interactions with customers and consistently go above and beyond. This position acts as a liaison to customers, providing product/service information and resolving any emerging problems customers might face with accuracy and efficiency. Specialists are the face of the company and are expected to present the organization in the best light possible. Responsibilities: · Provide resolutions to queries received from customers via call, chat or email in English and Spanish. · Ensure customers are satisfied with product or service. · Follow-up with customers in a timely manner, when a service resolution requires investigation. · Educate the customer to assist with self-service solutions and to mitigate future product questions. · Utilize resources to provide first contact resolution for all contacts. · Determine when query requires escalation after available resources have been exhausted. · Provide basic troubleshooting assistance with common internet browsers. · Maintain a professional demeanor with all customer interactions. · Maintain performance metrics expectations and strive for continuous learning to achieve desired goals. · Monitor issues and trends and escalate to management as needed. · Perform additional duties where needed. Competencies Required: · Excellent active listening skills with a positive attitude, energy, and demeanor. · Keen problem solver that is willing to think on their feet and learn quickly. · Reliable individual that can always be counted on to give their best work and follow tasks through to completion. · Self-starter comfortable taking initiative and finding answers to customer questions. · Great at multi-tasking, using multiple software programs to service and find a solution. · Excellent written, verbal communication skills, and typing ability. · Excellent organizational skills and attention to detail. · Understand common internet browsers such as Chrome, Safari, Edge, and Internet Explorer and basic internet concepts including browser navigation, how to download files, incognito/private mode, and URLs. · Experience with Microsoft Office Suite preferred. · Mastery of English and Spanish languages. · Spanish language skills are required for this position. · Flexibility with work schedule preferred. · Ability to communicate directly with others. · Desire to have fun while working. · Growth and change mindset. Physical Requirements: · Prolonged periods of sitting at a desk and working on a computer. · Prolonged periods of being on the phone/wearing a headset. Performance Expectations: Consistently meet metrics for responding to customers in a positive, thorough, timely manner, according to quality scoring standards. Consistently meet metrics for interaction handling (i.e., interactions per hour, handle time, ACW, etc.). Work all scheduled shifts and communicate in a timely manner when absences are necessary. Please note that this position has a base pay of $17.00/hour and the hours are 9am - 5:30pm ET Monday - Friday. EEO Statement: Certus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Your application has been successfully submitted! _

About Odyssey: At Odyssey, our Mission is to enable access to high-quality education across the U.S. regardless of income. We do that by making Education Savings Accounts (ESAs) and microgrant programs accessible to parents and vendors, enabling millions of students across the country to choose their own education paths on the Odyssey platform. At Odyssey, our technology powers programs that collectively support more than 140,000 students across the US in accessing more than $400 million in state funding. About the Role: As a Support Associate, you will be the frontline of our customer support team, providing exceptional service to our users. You will handle customer inquiries, resolve issues, and ensure a positive experience for parents and students. This role requires strong communication skills, a customer-centric mindset, and the ability to thrive in a fast-paced environment. What You’ll Do: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve customer issues and complaints, escalating complex cases as needed. Provide accurate information about Odyssey’s services and programs. Maintain detailed records of customer interactions and transactions. Collaborate with team members to improve processes and enhance the customer experience. Participate in training and development opportunities to enhance your skills. Meet performance targets and contribute to team goals. Stay up-to-date with company policies and product knowledge. About You: Must reside in the State of Louisiana Zendesk experience is required 1+ years of experience in a customer support role. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Customer-focused with a positive attitude and professional demeanor. Ability to work independently and as part of a team. Proficiency in using customer support software and tools. Fluent in English; fluency in Spanish is preferred. High school diploma or equivalent; additional education or certifications are a plus. Additional Details: This role is a remote position for candidates located in State of Georgia, U.S. Applicants must be currently authorized to work in the United States on a full-time basis. Actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Our Commitment to Diversity: Odyssey encourages individuals from diverse backgrounds to apply. We are an equal opportunity employer, committed to a fair and consistent interview process. Please inform us in your application if you require accommodation to apply for or perform your job. Why Odyssey: Join us if you believe in the power of education as the single most important investment we can make as Americans today. Odyssey is well-capitalized, with venture capital from leading technology investors such as Andreessen Horowitz and Tusk Venture Partners. We are dedicated to making a massive impact in education in America.

Next Job Abroad is thrilled to present a fantastic opportunity for a German Speaking Customer Support Agent to join our enthusiastic team in beautiful Greece. This role is perfect for individuals eager to leverage their language skills while enjoying the perks of living in a stunning Mediterranean locale, with fully paid relocation assistance to support your move. In this position, you will play a key role in providing exceptional customer service to our German-speaking clients. Your abilities will directly impact customer satisfaction, ensuring that all inquiries and issues are managed efficiently and professionally. • Provide top-tier customer support through live chat, email, and phone for our German-speaking customers., • Respond to customer inquiries, troubleshoot issues, and manage complaints with a focus on delivering a positive experience., • Assist users in navigating our gaming platform, ensuring they make the most of our services., • Collaborate effectively with colleagues to meet service goals and uphold quality standards., • Accurately document customer interactions in our support systems for effective follow-up., • Engage in ongoing training to deepen your understanding of our products and improve service delivery., • Fluent in German and proficient in English; additional languages are a plus., • Previous experience in customer support or a similar role is preferred., • Outstanding communication skills with a strong emphasis on providing excellent customer service., • Ability to thrive in a fast-paced environment while managing multiple customer inquiries., • Familiarity with customer support software and CRM systems is advantageous., • Willingness to relocate to Greece and embrace a new lifestyle., • A genuine interest in gaming and knowledge of the iGaming industry will be considered beneficial., • Career growth opportunities in a renowned company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Greece, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Fully remote (within Greece) working setup., • Yearly salary around €23.000., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package: 4 week of all inclusive hotel stay, flight booked and paid by the company., • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Mercier Consultancy MD is thrilled to announce an incredible opportunity for a Danish Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation! This is a fantastic chance for someone looking to embrace a new adventure while providing exceptional support to Danish-speaking customers of our esteemed clients. • Assist Danish-speaking customers via phone, email, and chat, addressing their inquiries and providing solutions related to products and services., • Deliver accurate information regarding account management, product features, and service offerings., • Handle customer complaints effectively and professionally, ensuring a high level of customer satisfaction., • Document customer interactions thoroughly in the CRM system for quality assurance., • Collaborate with colleagues and management to improve service processes and customer experience., • Stay informed about industry trends and updates to offer the best possible support., • Fluency in Danish (both written and spoken); proficiency in English is an advantage., • Experience in customer service, preferably in a customer-facing role., • Excellent communication and interpersonal skills with a strong focus on customer satisfaction., • Ability to solve problems and handle challenging situations with ease., • Proficient in using CRM systems and familiar with standard office applications., • Willingness to relocate to Bulgaria and adapt to a new environment., • A strong desire to learn and grow within a customer service role., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Remote Position: Online Wellness Coach / Customer Support Specialist Company Overview: Evolution Sports Group is a leading provider of online wellness coaching services, dedicated to helping individuals achieve their health and fitness goals. We offer personalized coaching programs, fitness plans, and nutrition guidance to our clients, all delivered through our innovative online platform. Our team is passionate about promoting a healthy and active lifestyle, and we are committed to providing exceptional support and guidance to our clients. Position Overview: We are seeking an experienced and enthusiastic Online Wellness Coach / Customer Support Specialist to join our growing team. This is a full-time, remote position that offers the opportunity to work from the comfort of your own home. As an Online Wellness Coach / Customer Support Specialist, you will play a key role in providing top-notch support to our clients and ensuring their success in our coaching programs. Key Responsibilities: • Provide personalized wellness coaching to clients through our online platform, including creating customized fitness plans and nutrition guidance, • Conduct regular check-ins with clients to monitor progress, provide support and motivation, and make necessary adjustments to their plans, • Respond to client inquiries and provide timely, helpful, and professional customer support via email, chat, and phone, • Maintain a deep understanding of our coaching programs and services to effectively answer client questions and provide guidance, • Collaborate with the coaching team to continuously improve our programs and services based on client feedback and industry trends, • Stay up-to-date on the latest health and wellness trends and research to provide the most relevant and effective coaching to clients, • Assist with administrative tasks such as scheduling appointments, managing client records, and processing payments, • Act as a brand ambassador for Evolution Sports Group and promote our services to potential clients Qualifications: • Associates or Bachelor's degree in a related field (e.g. exercise science, nutrition, health coaching) or equivalent experience, • Certified Health Coach or Personal Trainer preferred, • Minimum of 2 years experience in wellness coaching or a related field, • Excellent communication skills, both written and verbal, • Strong customer service skills and a passion for helping others, • Comfortable working in a remote, fast-paced, and dynamic environment, • Self-motivated and able to work independently, • Proficient in using online platforms and technology for coaching and customer support, • Knowledge of nutrition and fitness principles and ability to create customized plans for clients, • Ability to build rapport and establish trust with clients, • Flexible and adaptable to changing priorities and responsibilities We Offer: • Competitive salary and benefits package, • Flexible work schedule and the ability to work from home, • Opportunity for growth and development within the company, • A supportive and collaborative team environment, • The chance to make a positive impact on the lives of our clients and promote a healthier world If you are passionate about wellness, have a strong desire to help others, and thrive in a remote work environment, then we want to hear from you! Apply now to join our team at Evolution Sports Group and help us make a difference in people's lives. Compensation & Bonuses Competitive Pay Rate: $40–$60/hr based on experience and performance Paid Training: $40/hr for 1-week onboarding training Training Completion Bonus: $700 instant incentive after setup and training Work Schedule Flexible Scheduling: Choose Full-time (30–40 hrs/week) or Part-time (20 hrs/week) Options for morning, afternoon, or evening schedules No weekends required unless preferred Remote Work & Equipment 100% Remote Position — U.S.-based only Company-Provided Home Office Setup, including: High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support Employee Benefits Package Paid Time Off (PTO) + Paid Sick Days Health, Dental & Vision Insurance Mental Health Support Access (virtual consultations) Paid Holidays 401(k) Retirement Savings Option (where applicable) Career Growth & Stability Guaranteed long-term placement with stable weekly hours Fast-track promotion opportunities every 3–6 months Company-sponsored certifications & skills training Internal mobility program — move into leadership, QA, HR, or project roles Extra Perks Monthly wellness allowance Employee recognition rewards Birthday stipend or digital gift card Annual performance review with salary increase potential

Next Job Abroad is seeking a highly motivated German Speaking Customer Support Agent to join our dynamic team within the thriving iGaming industry in Malta. This role presents an exceptional opportunity for individuals fluent in German to provide outstanding customer service while residing in a picturesque Mediterranean setting. As a Customer Support Agent, your primary responsibility will be to assist German-speaking clients, ensuring their inquiries and concerns are addressed promptly and effectively. In this position, you will be tasked with responding to customer inquiries, resolving issues, and offering comprehensive information on our diverse array of gaming products and services. Candidates who exhibit professionalism, excellent communication skills, and a dedication to customer satisfaction are encouraged to apply. Our relocation package facilitates a smooth transition to life in Malta. • Deliver exemplary customer support to German-speaking clients via chat, email, and phone., • Efficiently resolve customer inquiries and issues in a professional manner., • Provide detailed information regarding our gaming services to enhance customer understanding and satisfaction., • Collaborate with team members to maintain high service standards and operational efficiency., • Document customer interactions and maintain accurate records in our CRM system., • Collect and analyze customer feedback to facilitate service improvements., • Participate in ongoing training initiatives to further develop your product knowledge and customer service skills., • Fluency in German and proficiency in English; knowledge of additional languages is advantageous., • Prior experience in customer service or a related field is preferred., • Demonstrated strong communication and interpersonal skills with a focus on delivering exceptional customer care., • Able to manage multiple tasks and prioritize effectively in a fast-paced environment., • Familiarity with customer relationship management (CRM) systems and support tools is beneficial., • Willingness to relocate to Malta and adapt to a new culture., • A genuine interest in gaming and familiarity with the iGaming industry will be considered an asset., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Hybrid working setup., • Yearly salary €25.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Are you fluent in Dutch and looking for an exciting opportunity to work with us at Mercier Consultancy MD? We are in search of a dedicated and enthusiastic Dutch Speaking Customer Representative. This role includes the fantastic benefit of paid relocation to Greece, providing you with a chance to experience a vibrant culture while contributing to our customer service excellence. Your Role: • Deliver exceptional customer support to Dutch-speaking clients, addressing their inquiries promptly and professionally., • Communicate effectively through various channels, including phone, email, and chat., • Become familiar with our client systems to ensure high-quality service delivery., • Work collaboratively with your team to ensure the timely resolution of customer issues., • Fluency in Dutch (both written and spoken) is essential for effective communication with clients., • Strong interpersonal and communication skills focused on customer satisfaction., • Willingness to learn and adapt to new technologies suitable for remote work., • Self-motivated, proactive, and able to thrive in a fast-paced environment., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Join Patrique Mercier Recruitment JP and elevate your career in the bustling financial sector of Athens, Greece! We are seeking motivated Italian-speaking customer service representatives to play a crucial role in assisting our clients with their inquiries in the finance industry. This is an incredible opportunity to work in one of Europe’s most vibrant cities, providing support to our esteemed financial clients while enjoying the rich culture and history that Athens has to offer. If you are passionate about delivering excellent customer service and thrive in a fast-paced environment, this position is perfect for you. Dive into a rewarding career where your contributions are valued, and begin your journey in one of the most exciting sectors today! • Deliver high-quality customer service to Italian-speaking clients within the financial sector through various channels, including phone, email, and chat., • Assist customers in addressing queries related to financial products and services, providing accurate and timely information., • Understand and navigate financial regulations and company policies to ensure compliance and provide effective support., • Maintain thorough documentation of customer interactions and issues in the company’s CRM system., • Collaborate with team members to improve service delivery and enhance customer satisfaction., • Participate in regular training sessions to stay updated on financial services products and industry changes., • Provide feedback on service processes and contribute ideas for continuous improvement., • Fluent in Italian, both written and spoken; proficiency in English is required., • Excellent communication skills with a strong emphasis on customer service., • Ability to work efficiently under pressure and handle multiple tasks effectively., • Strong analytical and problem-solving skills with attention to detail., • Previous experience in customer service, particularly in the financial sector, is preferred., • Familiarity with financial products, regulations, and CRM systems is advantageous., • A proactive attitude, adaptability, and a strong willingness to learn in a dynamic environment., • Private Health Insurance, • Training & Development, • Performance Bonus, • 2 Extra Salaries Per Year, • Fully Paid Training, • Great Salary, • Fully Paid Relocation Package ( flight, transfer and hotel )

Vocalink Connections partners with nationally recognized brands to provide high -quality customer service support through a network of skilled independent contractors. Our mission is to create flexible, remote opportunities for motivated individuals who enjoy helping customers and managing their own earning potential.</span></span> </span></p> </span></span> </span></p> We are seeking reliable, self -driven Independent Customer Service Agents to provide support for our clients. As a contractor, you will manage your own schedule, select the client program you want to service and deliver exceptional customer experiences from the comfort of your home.</span></span> </span></p> </span></span> </span></p> This is not an employee position. All roles are Independent Contractor 1099 opportunities.</span></span></b> </span></p> </span></span> </span></p> • Provide customer service via phone, chat, or email depending on the selected client program.</span></span> </span></li> • Handle inquires, troubleshooting, order support, billing questions, and general assistance</span></span> </span></li> • Follow client -specific guidelines and service procedures</span></span> </span></li> • Maintain professionalism, courtesy, and accuracy in all communications</span></span> </span></li> • Attend required client certification (programs offer partially paid certification)</span></span> </span></li> • Protect customer information with strict confidentiality</span></span> </span></li></ul> </div></span>

Job DescriptionJob Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer support, handling inquiries, and ensuring a positive experience for our clients. This role requires strong communication skills, the ability to analyze customer needs, and a commitment to delivering high-quality service. Duties • Respond to customer inquiries via phone, email, and chat in a timely and professional manner., • Provide accurate information regarding products and services while addressing customer concerns., • Conduct outbound calling to follow up on customer inquiries and ensure satisfaction., • Perform data entry tasks to maintain accurate records of customer interactions., • Handle cash transactions and assist with cash handling procedures as needed., • Utilize phone etiquette to create a welcoming environment for customers., • Collaborate with team members to resolve complex issues and improve service delivery.Qualifications, • Strong customer service skills with the ability to handle challenging situations effectively., • Proficiency in data entry with attention to detail., • Excellent phone etiquette and interpersonal skills., • Ability to analyze information quickly and provide solutions efficiently., • A proactive approach to problem-solving and customer support., • Requires being able to stand for long periods of time.Join us in delivering outstanding service that makes a difference! Job Types: Full-time Benefits: • 401(k), • 401(k) matching, • Flexible schedule, • Health insurance, • On-the-job training, • Paid time off, • Referral program

Job DescriptionDescription: Title: Customer Service Representative Reports to: Branch Manager Job Type: Full-Time Location: Louisville, KY Come join our team and open the door to an amazing career at Cunningham Door & Window! We have an immediate need for a Customer Service Representative at our Louisville, KY location. We are the market leader for residential garage doors, overhead doors, and operators in metro Louisville. Candidates will interact with our customers and should enjoy working with people. The ideal candidate will be a motivated self-starter with a mechanical inclination and exceptional customer service skills. Our employees consistently receive five-star reviews from our customers! Our sales staff must maintain these trusted relationships. We treasure our customers and place high value on their opinions about our team. Please read our customer reviews on Google! Summary The Customer Service Representative is the primary liaison between Outside Sales, Outside Service and the inside office. This office position provides service, sales, & marketing assistance to the entire company. You will be the primary point of contact for our customers, delivering exceptional service and support across various communication channels, including phone, email, and live chat. Your role will involve addressing customer inquiries, resolving issues, and providing information about our products & services in a professional and empathetic manner. This role is essential in maintaining the company's reputation for outstanding customer service and ensuring that our customers have a positive experience with every interaction. Duties • Answering phone calls - this position is first in line to answer phones during standard business hours of 8am to 5pm., • Handling basic customer service inquiries and effectively resolving issues or escalating them to the appropriate personnel., • Helping customers place orders and recommending best products and/or services to fulfill their needs., • Scheduling service requests from customers and confirming appointments., • Maintaining a thorough understanding of all company products & services to provide accurate information and guidance to customers., • Collaborating with other administrative staff to ensure smooth office operations and customer & client satisfaction., • Assisting walk-in customers with inquiries and orders for parts over the counter., • Conduct follow-up calls to customers to ensure satisfaction and address any concerns., • Assist with filing and other administrative tasks as needed to support office operations. Qualifications • High school diploma or equivalent (GED)., • Must have reliable transportation to and from work., • At least one year experience in customer service role., • Experience in handling incoming orders, processing shipments, and ensuring timely delivery., • Proficiency in scheduling appointments and managing service requests from customers., • Skilled in Microsoft Office Suite, Teams, and Outlook Email Skills • Teamwork-centric mindset with a collaborative attitude towards achieving department and company goals., • Ability to prioritize tasks and meet deadlines in a fast-paced environment., • Excellent interpersonal and communication skills to interact with customers professionally and handle customer inquiries effectively., • Attention to detail and organizational skills., • Order processing and shipment management., • Appointment scheduling and time management proficiency., • Excellent problem-solving abilities., • Logistical support and coordination capabilities. Work Conditions • Climate-controlled office environment, • Continuous sitting at the workstation as well as frequently moving throughout the office and warehouse/operational spaces., • Repetitive hand and wrist motion, use of computers, and internal office equipment Benefits We are proud to offer a robust benefits package to our team members including: • Competitive pay, • Medical, dental, and vision insurance with multiple plan options, • Short- and Long-Term Disability, • Employer-paid Life Insurance with buy-up options, • Accident Care, • Hospital Indemnity, • 401(k) with employer match, • Generous Paid Time Off (PTO), • Paid holidays, • Team Member Recognition & Reward Programs, • Employee discount on products & services Core Values At Cunningham Door & Window, we base our actions on the following core values and request the same from all team members: · Teamwork – we operate as a team and succeed together. · Grit – we have the courage, strength, and character to persevere. · Sincerity – we are transparent and trustworthy. · Development – we strive for continuous improvement, both professionally and personally Third-Party Agency Notice GarageCo does not accept unsolicited resumes from external recruiters or agencies. We only work with approved partners engaged directly by our Talent Acquisition team for specific searches. Unsolicited submissions will not be eligible for placement fees. We are an (EOE) Equal Opportunity Employer. Requirements:

accessiBe is the market leader in web accessibility that makes websites accessible to people with disabilities. accessiBe is more than a workplace, it’s a passion. Each day you’re surrounded by people who share the same goal and values, who work endlessly to break down accessibility barriers. We care about all people, regardless of their ability. We hire people that are determined to succeed and who are not afraid of rapid change. Our core values showcase who we are and we strive to focus on excellence and sincerity. We are looking for a technically fluent Product Support Specialist to serve as a trusted partner to our customers throughout their journey with AccessFlow. In this role, you will own the end-to-end support experience; from ensuring new customers are onboarded smoothly and set up for success, to diagnosing and prioritizing complex technical issues with speed and clarity. You bring more than strong communication skills: you're comfortable reading and writing code, navigating developer environments, and diving deep into the technical details that matter most to our users. If you thrive at the intersection of people and technology and take pride in turning frustrating problems into seamless experiences, we would love to meet you. Responsibilities: • Respond to technical customer inquiries and requests through online chat, email, and Zoom with accuracy, professionalism, and empathy., • Customer Onboarding: Ensure new customers are set up for success from day one by guiding them through platform setup, key workflows, and best practices tailored to their environment., • Deep Troubleshooting: Go beyond basic triage. Actively investigate logs, reproduce issues, and perform root-cause analysis before escalating to the R&D team., • Reduce ticket routing delays by properly categorizing and escalating technical issues that require intervention from other teams (including R&D and Professional Services)., • Proactively identify common trends and escalation patterns and relay findings to the appropriate team lead or department., • Ensure that internal knowledge bases and documentation are accurate, up to date, and reflective of current product behavior., • Collaborate closely with Customer Success, Product, and Engineering teams to improve support workflows and customer satisfaction., • Serve as a technically credible partner to developers; understanding their workflows, communicating clearly in their language, and delivering solutions that integrate smoothly into their environments. Requirements: • 2–5 years of Technical Product Support experience, ideally within a SaaS or developer-focused product environment., • Technical & Code Comprehension: Proven ability to read and analyze system logs, trace errors, and understand API behaviors. Comfortable reading code (e.g., JavaScript, Python, HTML/CSS) to pinpoint potential bugs and navigate developer environments. Ability to write basic scripts or code snippets to reproduce issues or assist customers with integrations is a strong plus., • Ecosystem Familiarity: Strong understanding of modern Software Development Life Cycle (SDLC) concepts, DevTools, and REST APIs., • Customer Onboarding: Experience owning or contributing to customer onboarding workflows, technical implementation support, or getting-started programs that set customers up for long-term success., • Web Accessibility: Solid working knowledge of web accessibility standards (WCAG, ADA)- Strong advantage given the nature of our product., • Solid understanding of web technologies (browsers, HTML/CSS, cookies, extensions) and hands-on experience troubleshooting web-related issues., • Proficiency with chat and ticketing systems such as Zendesk, Jira, or similar platforms., • Strong time management and multitasking abilities in fast-paced environments. Advantages: • The salary band for this position ranges from $120,000-$150,000 dependent on experience, skill set, and location. Remote roles will be accepted., • Career Planning and Growth Opportunities, • Opportunity to be a key employee for the world leader in online accessibility Equal opportunities At accessiBe, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. accessiBe is proud and committed to providing equal opportunity employment to all individuals regardless of disability, race, color, religion, sex, sexual orientation, citizenship, national origin, veteran status, pregnancy or any other characteristic protected by law. In addition, accessiBe will provide accommodation to individuals with disabilities or a special need. Please don't hesitate to share your needs when applying so that we can provide the necessary accommodations for an accessible and inclusive recruitment process. Equal opportunities At accessiBe, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. accessiBe is proud and committed to providing equal opportunity employment to all individuals regardless of disability, race, color, religion, sex, sexual orientation, citizenship, national origin, veteran status, pregnancy or any other characteristic protected by law. In addition, accessiBe will provide accommodation to individuals with disabilities or a special need. Please don't hesitate to share your needs when applying so that we can provide the necessary accommodations for an accessible and inclusive recruitment process.

Healthcare documentation is broken. Nestmed is fixing it with an AI platform that gives clinicians their time back. In just one year, we’ve scaled to support tens of thousands of clinicians across more than a million patient visits. We're now the trusted partner for over 60 home health agencies, including 7 of the top 10 enterprises in the US. Our founding team—hailing from Stanford, YC, Google, and Meta—is backed by the founders of PayPal and Plaid to build the essential infrastructure for the future of the $500B home healthcare industry. Location: Remote (EST hours) Type: Full-time Team: Customer Experience Compensation: $60,000 - $75,000 + Great health benefits - healthcare, dental, and vision Serve as the first line of support for our users, including clinicians, staff, and admins via Zendesk (email, chat, tickets, phone) Troubleshoot user-reported issues, escalate bugs to product/engineering, and follow through on resolution Triage and categorize inbound tickets to improve internal response speed and clarity Translate user feedback into actionable insights to improve product usability Collaborate closely with Customer Success to ensure a consistent and proactive support experience 3+ years of experience in technical customer support or client-facing roles, ideally in a healthtech or healthcare SaaS company Strong ability for technical troubleshooting and root cause analysis, being able to diagnose 'why' something isn't working Ability to identify complex bugs and creating detailed reports for the Product and Engineering teams to fix. Deep understanding of clinical workflows, home health, or EHR/EMR systems (bonus if you’ve worked with intake, charting, or QA) Excellent written and verbal communication skills- you can simplify technical topics for non-technical users Comfort with fast-changing environments and a bias toward action Familiarity with ticketing softwares like Zendesk Knowledge of HIPAA compliance, security protocols, and protected health information (PHI) Experience supporting an AI or voice-based product Mission-driven company improving healthcare documentation at scale Early-stage team with huge ownership opportunities Fast-growing customer base and real-world impact Work closely with product and engineering teams to shape the user experience Remote opportunity, collaborative culture, and meaningful work Initial Phone Screen Hiring Manager Call Take Home Assessment Final Round + Virtual Meet and Greet! If you’re passionate about building high-impact products that solve real-world problems, we’d love to hear from you. Apply today!

Join the team at Mercier Consultancy MD as a Swedish Speaking Customer Support Agent specializing in the iGaming sector, with a fantastic opportunity for relocation included to Greece! This role is perfect for individuals passionate about customer service and the gaming industry. You will assist Swedish-speaking clients, providing them with top-tier support while enhancing their gaming experience with our platform. • Deliver exceptional customer support to Swedish-speaking clients via phone, email, and live chat., • Assist customers with inquiries regarding account management, game rules, promotions, and technical issues., • Resolve customer complaints and concerns efficiently while ensuring a high level of satisfaction., • Document customer interactions and maintain accurate records in the CRM system., • Collaborate with internal teams to address and escalate any complex issues that arise., • Stay updated on industry trends, gaming regulations, and company policies to provide informed support., • Fluency in Swedish (oral and written) is essential; proficiency in English is a plus., • Prior experience in customer support, particularly within the iGaming or entertainment sectors, is preferred., • Excellent communication and interpersonal skills to engage effectively with customers., • Strong problem-solving capabilities and a customer-centric mindset., • Knowledge of gaming platforms and an understanding of player behavior is an advantage., • Ability to work effectively in a fast-paced, remote environment while managing multiple inquiries., • Willingness to relocate to Greece as part of this position., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

Customer Support – Travel Industry (Remote) Location: Remote – USA Based Schedule: Flexible | Part-Time or Full-Time Options About Us: We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You’ll represent a trusted brand while helping clients with booking support, inquiries, and travel-related questions. Position Overview: We're looking for a motivated, detail-oriented Customer Support Specialist who thrives in a fast-paced, remote environment. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. • Respond to customer inquiries via email, phone, and chat in a timely and professional manner, • Provide accurate information about travel bookings, itineraries, and policies, • Troubleshoot common client issues and escalate complex matters as needed, • Maintain up-to-date knowledge of supplier systems, policies, and procedures, • Follow up with clients to ensure satisfaction and support post-booking, • Log all communications accurately using internal systems, • Maintain high levels of professionalism and empathy, • Prior experience in customer service or the travel industry is a plus (but not required), • Strong communication skills and ability to work independently, • Comfortable using online tools, booking portals, and CRM systems, • Tech-savvy with a quiet, professional home workspace, • Passionate about helping others and delivering great service, • Must be 18+ and authorized to work in the United States, • Full training and ongoing mentorship, • Travel agent certification (if desired), • Access to travel discounts and perks, • Supportive online community and tools to help you succeed $40,000 - $65,000 a year🧭 Love helping people? Have a passion for travel? This could be your next favorite remote opportunity!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Step into an exciting career with Patrique Mercier Recruitment JP as an Italian Speaking Customer Service Agent, located in beautiful Greece! This role offers a fully paid relocation package, enabling you to embrace a new lifestyle while enhancing your professional skills. As a key member of our customer service team, you will assist Italian-speaking clients by addressing their inquiries and providing outstanding support. This is a fantastic opportunity to grow your career in an international environment and immerse yourself in a rich cultural experience. If you are passionate about customer service and ready for a new adventure, we would love to hear from you! • Deliver exceptional customer service to Italian-speaking clients through phone, email, and chat interactions., • Efficiently resolve customer inquiries and issues, ensuring a satisfactory experience., • Maintain a comprehensive understanding of our products and services to assist customers effectively., • Document customer interactions accurately in the company's CRM system., • Work collaboratively with team members to foster a supportive and effective working environment., • Participate in ongoing training to continuously enhance your knowledge and skills., • Contribute ideas to improve processes and customer experience., • Fluent in Italian and English, both written and spoken., • Excellent communication skills with a focus on customer satisfaction., • Able to thrive in a fast-paced, team-oriented environment., • Prior customer service experience is a plus but not mandatory., • Proactive approach and strong interpersonal skills., • Willingness to relocate to Greece and embrace a new culture., • Positive mindset with a genuine enthusiasm for assisting customers., • Private Health Insurance, • Training & Development, • Performance Bonus, • Fully Paid Training, • Great Salary, • Fully Paid Relocation Package ( flight, transfer and hotel )

We are currently hiring Seasonal Customer Support Representatives to join a fast-paced eCommerce support team during Peak season. This is a fully remote opportunity for candidates based in Mexico who are confident communicating in English and enjoy helping customers through phone, chat, email, and SMS support. This seasonal project will run through September 11, 2026, with paid training provided before agents transition into live customer support. We’re looking for customer-focused individuals who can stay organized, communicate professionally, and deliver a positive customer experience across multiple channels. What You’ll Be Doing • Answering customer inquiries via phone, chat, email, and SMS, • Assisting customers with purchase-related questions and order support, • Following up on pending inquiries and unresolved customer interactions, • Accurately documenting customer interactions and updates, • Providing friendly, professional, and solution-focused support, • Building positive customer relationships through clear communication Training & Project Timeline • Training Start Date: Monday, June 8, 2026, • One week of training followed by one week of supported on-the-job experience, • Seasonal project ending September 11, 2026 Compensation • $5.50 USD per hour, • Paid weekly Important Information • This is a fully remote seasonal opportunity, • Candidates must be fluent in English, • Applications and resumes must be submitted in English, • Only candidates based in Mexico will be considered for this posting Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our process includes: • Resume and Prescreen Questionnaire Review, • One-Way Video Interview, • Live Interview, • Final Interview Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes/CVs must be submitted in English to be considered for the position. What We’re Looking For • Previous customer service experience, • Previous call center experience, • Strong English communication skills, both written and verbal, • Excellent grammar, spelling, and punctuation, • Comfortable multitasking across systems and tabs, • Basic computer proficiency, including typing, copy/paste, and navigation skills, • Minimum typing speed of 30+ WPM, • Positive attitude with strong problem-solving skills, • Reliable and professional work ethic Technical Requirements (Essential) To be considered, candidates must meet all technical requirements below: • Windows 11 PC (Mac not supported), • 12–16 GB RAM, • Dual monitors, • Webcam, • Fibre internet with a wired connection, • Backup power solution, • Microsoft Teams / Office 365 Applications that do not meet the minimum technical requirements may not move forward in the process. Please note: Due to the volume of applications, only candidates who fully complete all required steps will be considered for advancement. Incomplete applications may automatically be removed from consideration.

🌍 Are you a German speaker eager for a new adventure? Join the team at Mercier Consultancy MD as a German Customer Service Specialist and experience a fully paid relocation to the stunning landscapes of Greece! In this role, you will engage with our valued German-speaking customers, providing top-notch support and solutions while enjoying a vibrant new culture. We believe in investing in our employees, which is why we offer comprehensive training to equip you for success. • Providing exceptional customer service to our German-speaking clients., • Resolving inquiries and providing support through phone, email, and chat channels., • Collaborating with team members to enhance customer satisfaction., • Participating in training sessions to increase product knowledge and hone customer service skills., • Embracing a flexible work culture while enjoying the beauty of Greece., • Fluency in German (both written and spoken)., • Strong communication skills and a passion for helping customers., • Ability to work well in a team and independently., • A proactive approach to problem-solving., • Willingness to relocate to Greece with all relocation expenses covered., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Customer Service Agent in sunny Greece, complete with a generous relocation package! This position allows you to enjoy a vibrant lifestyle in a beautiful country while delivering exceptional customer support to Dutch-speaking clients. • Provide stellar customer service to Dutch-speaking customers via phone, email, and chat, handling inquiries related to our products and services., • Assist customers with product selection, order processing, and account management, ensuring a smooth and pleasant experience., • Troubleshoot issues and resolve customer complaints with a focus on achieving high customer satisfaction., • Document customer interactions in the CRM system to maintain accurate records and track feedback., • Collaborate with team members to enhance service efficiency, share best practices, and elevate the customer experience., • Stay informed about product updates and promotions to provide knowledgeable assistance to clients., • Fluency in Dutch (both written and spoken); proficiency in English is advantageous., • Previous experience in customer service is preferred, ideally in a fast-paced environment., • Strong communication skills and a dedication to delivering outstanding customer service., • Ability to effectively manage customer issues and provide timely resolutions., • Familiarity with CRM systems and general computer proficiency., • Willingness to relocate to Greece, embracing a new cultural experience., • Positive attitude and a passion for helping customers succeed., • Competitive Monthly, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Job Title: Customer Service – Booking Hotels Job Type: Flexible Schedule | Remote Work We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. • Assist clients in selecting and booking hotel accommodations, • Provide accurate information on hotel amenities, pricing, and availability, • Respond promptly and professionally to client inquiries via phone, email, or online chat, • Maintain detailed and accurate records of client interactions and bookings, • Collaborate with team members to ensure seamless client experiences, • Stay updated on hotel offerings, travel trends, and industry changes, • Attend virtual training sessions and team meetings, • Strong communication and customer service skills, • Friendly, professional demeanor and positive attitude, • Comfortable working independently and managing time effectively, • Basic computer skills and a reliable internet connection, • Interest in travel and helping clients plan memorable stays, • Previous experience in customer service, hospitality, or sales is a plus but not required, • Flexible, remote work environment, • Full training and access to industry resources and tools, • Supportive team culture and mentorship, • Income-earning possibilities based on performance, • Exclusive travel discounts and perks through industry partners, • Personal and professional development opportunities $40,000 - $70,000 a yearExcited to help clients book amazing hotel stays? Apply today and become part of the team!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Full-time Description Overview Tanaq Technical Services (TTS), a division of St. George Tanaq (SGT)Corporation, is an 8(a) Alaskan Native Small Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. Our teams combine modern engineering, secure cloud architecture, and emerging technologies including AI/ML to improve customer experiences, operational efficiencies, and mission outcomes. We pride ourselves on being Mission Driven and People Focused delivering emerging technologies seamlessly for our clients. People Focused. To learn more about us, visit https://tanaq.com/tanaq-technical-services. About the Role We are seeking a Full Stack Cloud Developer to support the Department of Housing and Urban Development’s Office of the Chief Information Officer (HUD OCIO). The Full Stack Cloud Developer serves as a technical leader responsible for designing, architecting, and delivering secure, scalable, cloud native applications. This role will own end-to-end solution delivery across UI, backend services, data, integrations, and AI/ML capabilities. This role requires deep technical expertise, architectural decision making, and the ability to guide teams in modern engineering practices, DevSecOps, and cloud automation. This is a fully remote position supporting a federal government contract that requires a federal background check and NACI clearance. Candidates must reside in the United States. Responsibilities • Lead architecture, design, and implementation of full stack cloud applications using modern frameworks and cloud native services., • Define and enforce engineering best practices, coding standards, and architectural patterns., • Drive system design for scalability, reliability, observability, and cost optimization., • Conduct architecture reviews, threat modeling, and performance tuning., • Produce and maintain technical documentation (designs, test plans, architecture diagrams, deployment/runbooks) in approved repositories., • Build and maintain production grade front end applications using React + TypeScript., • Develop backend services using Node.js, Python (Django/FastAPI), Java (Spring Boot)., • Design and integrate RESTful and GraphQL APIs; implement secure data flows across SQL/NoSQL systems., • Build reusable components, libraries, and shared services., • Architect and deploy applications on AWS, Azure, or GCP using serverless, containers, and managed services., • Implement IaC using Terraform, ARM, or CloudFormation., • Own CI/CD pipelines, automated testing, and secure deployment workflows., • Ensure compliance with FedRAMP, FISMA, NIST 800 53, and federal security controls. AI/ML Integration • Integrate AI/ML capabilities using Azure OpenAI, AWS Bedrock, Google Vertex, or similar platforms., • Build applications using LLMs, embeddings, vector search, and RAG architectures., • Familiarity with AI governance, responsible AI, and data privacy constraints., • Implement prompt engineering, model evaluation, and responsible AI practices., • Collaborate with data teams to integrate AI pipelines and inference workflows. Team Leadership & Delivery • Proven ability to lead technical initiatives and mentor engineering teams., • Mentor junior and mid-level developers; provide technical guidance and code reviews., • Lead Agile ceremonies and contribute to sprint planning, estimation, and delivery., • Support demos, technical briefings, and customer engagements., • Produce high quality documentation including architecture diagrams, runbooks, and design artifacts. Requirements Required Experience and Skills • 7+ years of full-stack development experience with modern cloud platforms (AWS/Azure/GCP)., • Strong proficiency in JavaScript/TypeScript, Python, Java., • Front-end development expertise designing and coding user interfaces with frameworks React.js and React + TypeScript., • Back-end development experience writing server-side logic using Node.js, Python (Django/Flask), Java (Spring Boot), and managing databases PostgreSQL, SQL, NoSQL and ensure secure data handling., • Cloud integration experience using cloud-native services like serverless functions, container orchestration (Kubernetes, Docker), and managed databases. Deploying applications to cloud platforms (AWS, Azure, GCP)., • API and service management experience building and integrating RESTful or GraphQL APIs and connecting third-party services (payment gateways, authentication providers, etc.)., • Security and scalability experience applying best practices for authentication, authorization, and data protection and designing applications to scale efficiently with cloud resources., • Security and compliance experience ensuring applications meet FedRAMP, FISMA, and NIST security standards., • Experience calling AI/ML APIs (Azure OpenAI, AWS Bedrock, Google Vertex, etc.)., • Experience building applications that use Large Language Models (LLMs), Embeddings, Vector search, Chat/completion models., • Experience integrating AI into front-end and back-end workflows, integrating AI/ML APIs into applications, familiarity with LLMs, embeddings, and RAG architectures, and understanding of AI governance, responsible AI, and data handling constraints., • Previous experience in regulated/federal government environments is a plus., • Previous experience supporting HUD OCIO preferred., • Ability to pass required Federal background screening and obtain and maintain both government clearance and customer approval., • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Technical Skills • Languages: JavaScript/TypeScript, Python, Java., • Frontend: React, Angular, or Vue., • Backend: Node.js, Spring Boot, .NET Core, or Django/FastAPI., • API design (REST + GraphQL)., • Data: SQL/NoSQL (PostgreSQL, SQL Server, DynamoDB/MongoDB)., • Cloud/Platform: AWS/Azure, Serverless (Lambda/Functions), containers (Docker, Kubernetes), IaC (Terraform/ARM)., • Cloud networking, IAM, VPC design, load balancing, scaling., • Infrastructure as Code (Terraform, ARM, CloudFormation)., • CI/CD: Azure DevOps, GitLab CI, Jenkins; test automation frameworks., • AI/ML: Building LLM powered features (chat, summarization, classification, agents), embeddings, vector search, and RAG pipelines., • Security: AuthN/Z, secrets management, secure coding practices, FedRAMP, FISMA, NIST 800 53 familiarity Core Competencies • Problem solving, systems thinking, and quality mindset., • Clear written/oral communication with technical and non-technical stakeholders., • Collaboration and accountability in a fast-paced Agile environment., • Bias for documentation, knowledge transfer, and continuous improvement., • Apply Agile practices (Kanban and Scrum) and participate in ceremonies (stand-ups, planning, reviews, retrospectives). Education and Certifications • Bachelor’s in Computer Science, Information Systems, Software Engineering, or related field (or equivalent experience)., • Preferred certifications: AWS Solutions Architect – Associate/Professional, AWS Developer – Associate, Azure Developer Associate, and/or CKAD / CKA. Physical Requirements • Prolonged periods of sitting at a desk and working on a computer. May need to lift up to 25 pounds occasionally. Who We Are Tanaq Technical Services (TTS) strives to deeply understand and analyze our clients’ vision, needs, and requirements so we may provide alternative solutions, empowering them to choose the best resolution. We aim to achieve excellence by delivering on our commitments to our clients, employees, and partners. Our Commitment to Non-Discrimination Tanaq Technical Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law. Tanaq complies with the Drug-free Workplace Act of 1988 and E-Verify. If you are an individual with a disability and need assistance completing any part of the application process, please email accommodation@tanaq.com to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about the status of applications. Notice on Candidate AI Usage Tanaq is committed to ensuring a fair and competitive interview process for all candidates based on their experience, skills and education. To ensure the integrity of the interview process, the use of artificial intelligence (AI) tools to generate or assist with responses during phone, in person and virtual interviews is not allowed. However, candidates who require a reasonable accommodation that may involve AI are required to contact us prior to their interview at accommodation@tanaq.com. To apply for this and other positions with our company, visit: _

Serve as the trusted voice of Kin, supporting and advocating for homeowners across 13 states. Handle policies, payments, and coverage questions while delivering fast, empathetic service in a high-volume environment. Active P&C license required. Join a team that puts customers first every single day. Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) Forbes' America's Best Startup Employers (2021-2024) Inc. 5000 Fastest-Growing Private Companies Forbes’ Fintech 50 (2025-2026) Great Places to Work Certified (2024-2026) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit and . We’re looking for a Licensed Customer Service Agent to help us deliver fast, accurate, and human support to homeowners when it matters most. As Kin continues to grow our customer base across multiple states, this role is critical in ensuring our policyholders receive knowledgeable guidance on their coverage, payments, and policy updates. You’ll serve as the first line of support for our customers — primarily over the phone, with additional support via chat and email. Your expertise in property insurance and ability to navigate high call volumes with empathy and efficiency will directly impact customer satisfaction, retention, and trust in the Kin brand. Out of 13,000 companies, Kin was just named one of America’s Best Customer Service Providers for 2026 by USA TODAY! Own high-volume inbound and outbound customer interactions across phone, chat, and email, delivering clear and accurate guidance on policies, payments, cancellations, and coverage questions Create, update, and process homeowners insurance policies, endorsements, payments, and refunds with accuracy and urgency Educate policyholders on coverage details, policy changes, and next steps so they can make informed decisions about their homes Partner with customers’ banks and lenders to obtain required documentation and ensure policy compliance Navigate multiple internal systems and tools simultaneously to resolve customer inquiries efficiently Identify process improvement opportunities and share feedback to enhance the customer experience and team effectiveness Successfully complete a mandatory, paid 10-week training program and apply learnings to live customer scenarios Active Property & Casualty (P&C) or Personal Lines insurance license (required) 6+ months customer service experience in P&C (specifically, home insurance) Experience working in a high-volume call center or customer support environment handling inbound calls Hands-on experience servicing homeowners insurance policies Ability to clearly explain policy coverage, billing, and underwriting requirements to customers Comfort navigating multiple systems and tools simultaneously (e.g., Google Workspace and similar platforms) Demonstrated ability to work in a fast-paced, evolving environment with limited structure Strong active listening skills and the ability to communicate with empathy and professionalism Bonus Bilingual (Spanish-speaking) proficiency Availability to work our following shifts, Monday - Friday (will be placed based upon need): 9:00 AM-6:00 PM CST 10:00 AM - 7:00 PM CST Note: Rotating Saturday shift required every 4–6 weeks. There is a mandatory, paid 10 week training period. We are currently hiring for an April new hire class. In addition to base salary, we are also offering a $1000 retention bonus (payable at 6 months) for our April 13, 2026 class! We believe a great hiring experience should be clear, respectful, and human. Applications for this role are accepted on an on-going basis. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: Prompt updates and feedback following interviews Interviews with recruiters, hiring managers, and members of teams Skills assessment relevant to the position, if applicable Genuine, thoughtful human interaction at every step Compensation at a Glance Competitive Pay: Annualized compensation is $48,000-$50,000 $1000 retention bonus (payable at 6 months) Paid Training: 10 weeks of paid training Bonuses and incentives designed to drive your success Terry Berry Perks Program – Earn points to redeem for lifestyle gadgets, home goods, and more We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date. Core Benefits Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level 401(k) with company match up to 4% of eligible earnings Multiple medical plan options, plus dental and vision coverage Company-funded HSA contributions (based on medical plan selection) Company-paid life insurance and short-term disability Employee referral bonuses Health & Wellbeing A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance Access to mental health support and confidential counseling resources 11 days of accrued PTO and 7 days paid sick leave per year, plus 8 paid company holidays with option to earn additional PTO annually Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents Growth & Development Career mobility and internal growth opportunities across the organization Professional development budgets for certifications, conferences, and learning available, subject to management approval We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com

We are making travel effortless. Join us. Whether it’s to visit the people closest to us, starting an exciting adventure, or a career-defining business trip, travel is an essential part of our lives. Yet we've all experienced the aches and pains of getting to our destination. Today, more than 4 billion airline passengers rely on technology that hasn't kept up with the expectations of the modern connected traveller. That’s why we’ve started to rebuild the infrastructure that underpins the travel industry. We’re on a mission to unravel travel — simplifying systems and building the tools that will make the future of travel effortless. We were part of Y Combinator S18's cohort and we are backed Benchmark, Blossom, Index Ventures and Kima Ventures. A fantastic set of investors that has helped build some of the world's largest companies. Something to consider when reading this job advert We know people engage with job adverts differently. Some will view it as a checklist that needs to be at 100% before applying; others will see 60% as good enough. If you think you have what it takes but don't necessarily meet all the requirements on the job description, please still get in touch. We'd love to have a chat, learn more about you and see if it could be a great fit. This role is remote, with working hours aligned to Eastern Standard Time (EST) in the United States. Candidates should be able to work primarily within EST business hours to support our customers and partners. Ability to learn and clearly explain a technical product or concept Strong written communication skills in English Experience delivering high-quality customer support for a technical product, or transferable experience in a customer-facing role Experience supporting business customers in a B2B environment, or willingness to develop this experience A professional, approachable communication style and a genuine willingness to help others Confidence communicating with a wide range of stakeholders across different roles and levels of experience Curiosity and a problem-solving mindset Familiarity with support tools such as Zendesk and Jira (or similar platforms) Nice to have: experience in a customer support role within the travel industry Develop a strong understanding of Duffel’s products and share your knowledge with customers and internal teams Respond to and, where needed, escalate technical support requests submitted via email or chat Explain technical concepts clearly so customers can confidently use our products Communicate with customers in a timely, professional, and clear manner to meet internal and customer service expectations Create and maintain product support documentation to help customers find answers independently Collaborate with Duffel’s technical teams and travel suppliers to resolve customer issues Share common support trends and insights to help inform product improvements and future development What you can expect from us We’re dedicated to your personal growth. Our environment is comfortable physically, but also in that our ears are always open to any ideas, concerns and questions. We believe that everyone should have pride in their work, taking full ownership of it and its impact. That’s why everyone who joins Duffel owns a share of the company. We are an equal opportunities employer. We believe that the key to our success is employing a diverse team, that’s why recruitment decisions are only based on your experience and skills. We value your ability to problem solve and build amazing things so we welcome applications for everyone – regardless of age, sex, disability, sexual orientation, race, religion or belief. *Please note that AI detection will be used on application questions Note to recruitment agencies Duffel does not accept speculative CV's from external parties. Any unsolicited CV's sent to us will be treated as property of Duffel, and any attached terms and conditions associated with these CV's will be null and void.

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. _ Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an _ website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we’re looking for you As the Manager of Customer Success, you will play a vital role in ensuring our customers are engaged, satisfied, and successful with our online ordering, delivery, and marketing solutions. You will lead a team focused on driving the growth and retention of our customer base. This role requires a customer-first mindset and a strategic approach to improving customer lifetime value (CLTV) and maximizing the adoption of our platforms. You’ll collaborate with the SVP of Customer Success, along with cross-functional teams, to continuously improve the customer experience. This role is 100% remote and can be based anywhere in the United States or Canada. The impact you will have: As the Manager of Customer Success, you will be instrumental in shaping the overall customer experience and long-term success of our clients. Your work will directly impact the company’s growth by: Reducing Customer Churn: Through proactive monitoring and tailored retention strategies, you will help reduce churn, ensuring customers continue using and benefiting from our platforms. Increasing Customer Lifetime Value: By fostering deeper relationships with customers and identifying opportunities for upselling or cross-selling, your efforts will significantly contribute to higher customer lifetime value (CLTV). Improving Customer Experience: You will be at the forefront of identifying and addressing customer needs, ensuring their experience with our platform is seamless, successful, and consistently improved over time. Driving Customer Advocacy: Your role will cultivate satisfied customers who become advocates, helping build a positive reputation for our brand and encouraging referrals through word-of-mouth or formal programs. Your leadership in retention efforts will be pivotal in sustaining the company’s growth, revenue, and market position in the competitive restaurant technology space. Who you’ll work with: SVP of Customer Success Other Managers of Customer Success Leaders of Customer Support, Launch, and Sales Product Leaders Operations + Enablement Minimum requirements: Experience: 5+ years of experience in customer retention, customer success, or account management, preferably in the SaaS, POS, or restaurant technology sector. Leadership: Experience managing a customer-facing team, with proven ability to drive performance and nurture team growth. Objection Handling: 2-3 years in software sales, preferably to small business owners. Strong understanding of objection handling and isolation best practices with the ability to up-level reps on these critical skills Customer-Centric Mindset: A deep commitment to delivering an exceptional customer experience, with a track record of building and maintaining strong relationships with clients. Analytical Skills: Strong analytical skills with the ability to interpret customer data and metrics, turning insights into actionable strategies for customer retention. Communication Skills: Excellent verbal and written communication skills, with the ability to effectively engage with customers and collaborate cross-functionally with internal teams. Problem-Solving: Proven problem-solving skills, with the ability to anticipate customer needs and proactively address challenges before they escalate. Adaptability: A highly adaptable individual who thrives in a fast-paced environment and is able to manage multiple priorities and meet deadlines. Technical Aptitude: Ability to demonstrate using AI to drive business efficiency. Familiarity with SaaS platforms, restaurant tech, online ordering systems, or POS solutions is a plus. Interview Process Recruiter Screen: 30-minute phone call to align on your background, what you're looking for, and answer any early questions Hiring Manager Interview: 45-minute video interview with the hiring manager to go deeper on your leadership experience, customer success knowledge, and management approach Case Study + Live Overview: A take-home exercise followed by a live presentation that gives you an opportunity to showcase your thinking, relevant experience, coaching approach, and communication style Cross-Functional Partner Interview: Video interview with key cross-functional partners focused on collaboration, communication style, and how you work across teams Final Round: Conversation with senior leadership to discuss vision, team fit, and long-term impact in the role Pay & Benefits: The estimated base salary range for this role is $125K-155K USD plus a generous equity pre-IPO equity package Other benefits include comprehensive health coverage, work from anywhere (100% remote workplace), unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.

Join our innovative team at Mercier Consultancy MD as a Dutch Speaking Customer Service Representative specializing in Search Engine support! If you are passionate about helping others and ready for an exciting opportunity in beautiful Greece, we want to hear from you! As a part of our team, you will provide exceptional customer service to Dutch-speaking clients, handling inquiries related to search engine products and services. This role offers a unique opportunity to work directly with a dynamic international clientele while enjoying the stunning scenery and culture of Greece. • Assist Dutch-speaking customers by addressing their inquiries and resolving issues related to search engine functionalities., • Utilize various communication channels—including phone, email, and chat—to deliver prompt and effective responses., • Collaborate with team members to share best practices and enhance customer service delivery., • Engage in ongoing training to stay updated on product changes and improvements., • Experience the vibrant lifestyle of Greece while working in a supportive and multicultural environment., • Fluent in Dutch (both spoken and written) to effectively communicate with customers., • Excellent communication and interpersonal skills, with a focus on customer satisfaction., • Ability to handle inquiries professionally and efficiently in a fast-paced environment., • Willingness to relocate to Greece and immerse yourself in a new culture., • Previous customer service experience is a plus but not mandatory., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Location: Remote (EST preferred) Type: Paid Internship or Contract (Full-time) Start Date: Immediate We are seeking a Junior AI/ML Engineer to support the development of an enterprise AI chatbot and data intelligence system. This role will focus on building interactive AI agents that connect to enterprise databases, generate insights, and support decision-making. The position includes hands-on work in both LLM-based chatbot/agent development and machine learning, including building prediction models and integrating them into production workflows. This is a client-facing technical role requiring strong coding ability, analytical thinking, and the ability to work in a fast-paced environment. • Develop and deploy AI chatbot/agent solutions for enterprise use cases, • Integrate LLM-based agents with structured and unstructured enterprise data, • Connect chat interfaces to SQL/enterprise databases and internal APIs, • Build and integrate machine learning models (prediction, classification, clustering, etc.), • Perform data preprocessing, feature engineering, and model evaluation, • Integrate ML outputs into chatbot or workflow interfaces, • Support data pipeline development and automation, • Collaborate with internal team and occasionally clients to understand requirements, • Document model logic, workflows, and implementation details, • Bachelor’s or Master’s degree in Computer Science, Data Science, Statistics, Engineering, or related quantitative field, • Strong Python programming skills, • Hands-on experience with machine learning (regression, classification, clustering, or similar), • Familiarity with ML libraries such as scikit-learn, pandas, numpy, or similar, • Experience working with databases (SQL, PostgreSQL, or similar), • Familiarity with LLM APIs (OpenAI, Claude, or open-source models), • Experience building APIs or backend services (FastAPI, Flask, or similar), • Strong analytical and problem-solving skills, • Ability to work independently and communicate clearly, • Graduate degree or currently pursuing MS in AI, Data Science, or related field, • Experience with agent frameworks (LangChain, LlamaIndex, LangGraph, CrewAI, etc.), • Experience deploying or integrating ML models into applications, • Knowledge of vector databases or embeddings, • Familiarity with AWS, GCP, or Azure, • Prior internship or project experience building AI/ML applications Please submit the following to _: • Resume, • GitHub or portfolio that includes at least one agentic or AI chatbot project, • A short written explanation (3–6 paragraphs) of one project, including:, • What problem the agent/chatbot solves, • Architecture and tools used (LLM, framework, database, etc.), • Your specific contribution, • Challenges encountered and how you solved them Candidates without project examples or explanation will not be considered. Immediate start preferred. NOTICE: Please be aware of fraudulent emails regarding job postings, job offers and fake checks. FocusKPI's recruiting team will strictly reach out via @focuskpi.com email domain. If you have received fraudulent emails now or in the past, please report it to _ . The domain @focuskpijobs.com is fraudulent and not related to FocusKPI. Please do not not reply or communicate to anyone with @focuskpijobs.com.

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. _ Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an _ website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we are looking for you As the Senior Manager of Customer Success (Enterprise), you will lead the team responsible for our most valuable and complex customer relationships. This team works with multi-location restaurant groups, franchises, and high-ARR customers who rely on Owner’s platform to power their digital growth. These customers often have multiple stakeholders, larger operational complexity, and significant opportunities for long-term partnership. You will manage and develop a team of Customer Success Managers focused on delivering a high-touch, strategic customer experience while driving retention, expansion, and measurable business outcomes for these accounts. This role requires strong leadership, a deep understanding of customer success strategy, and the ability to help your team navigate complex organizations and build trusted relationships with operators, marketing leaders, and executives. You’ll collaborate closely with the SVP of Customer Success and cross functional partners to ensure our most strategic customers are successful and continue to grow with Owner. This role is 100% remote and open to candidates anywhere in the United States; however, we strongly prefer candidates based in San Francisco, Los Angeles, Chicago, or New York. The impact you will have You will play a critical role in the growth and long-term success of Owner’s highest-value customers. Your work will directly impact the company’s trajectory by: Strengthening Strategic Customer Partnerships: Leading a team that partners with multi-location restaurant brands and franchise groups to help them maximize the value of Owner’s platform and achieve measurable growth. Reducing Customer Churn and Driving Customer Expansion at the Strategic Level: Ensuring proactive account management, strong stakeholder relationships, and tailored retention and growth strategies that keep high-value customers engaged and successful. Increasing Customer Lifetime Value: Driving expansion across locations, brands, and services while helping customers fully adopt Owner’s solutions to unlock long-term growth. Improving Customer Experience for Complex Accounts: Establishing best practices and playbooks for managing multi-location customers with multiple stakeholders and operational complexity. Scaling Strategic Customer Success: Helping define how Owner supports high-ARR customers as the company continues to grow, ensuring our team delivers exceptional results at scale. Your leadership will directly influence customer retention, revenue growth, and the success of some of Owner’s most important customers. Who you’ll work with SVP of Customer Success Other Managers of Customer Success Leaders of Customer Support, Launch, and Sales Product Leaders Operations + Enablement What we’re looking for Experience: 7+ years of experience in customer success, account management, or customer retention, preferably in SaaS, POS, restaurant technology, or SMB software. Leadership: 3+ years of experience managing Customer Success Managers or Account Managers with a track record of building and developing high-performing teams. Strategic Account Experience: Experience managing high-ARR customers with multi-location operations. Complex Stakeholder Management: Experience working with franchises or clients with multiple stakeholders is a plus. Customer-Centric Mindset: A deep commitment to delivering exceptional customer outcomes, with experience building long-term partnerships with strategic accounts. Analytical Skills: Strong analytical skills with the ability to interpret customer metrics and translate insights into retention and growth strategies. Communication Skills: Excellent verbal and written communication skills, with the ability to guide teams in managing executive-level customer relationships. Problem-Solving: Proven ability to anticipate customer needs, navigate complex situations, and support teams in resolving challenges effectively. Adaptability: A highly adaptable leader who thrives in a fast-paced environment and can manage competing priorities. Technical Aptitude: Ability to demonstrate using AI to drive business efficiency. Familiarity with SaaS platforms, restaurant tech, online ordering systems, or POS solutions is a plus. Pay and benefits The estimated base salary range for this role is $160K - $175K USD, plus a generous pre-IPO equity package Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.

Nest Veterinary is on track to 5X this year. We're the category leader in care plan infrastructure for veterinary practices, and we're building the team that will take us to the next level. If you thrive in fast-moving environments, love building things from scratch, and want your work to matter — this is your role. Our mission is simple: make pet care accessible to every pet parent. We provide fully-managed, tech-enabled care plan solutions that help veterinary practices increase compliance, drive revenue, and deliver better preventive care — without the administrative burden. We're transforming an industry, and we're doing it with design-forward products and a team that genuinely cares about the outcome. As a Customer Support Team Lead, you'll be responsible for leading the day-to-day performance of our support function while helping build the foundation for how Nest supports its partner practices at scale. This is not a “run the queue” role. You’ll coach your team, improve processes, and ensure every interaction reflects a high bar for quality, empathy, and efficiency. You’ll work closely with Product, Engineering, and Hospital Success to ensure issues are resolved quickly and insights are fed back into the business. At Nest, support is a critical part of the customer experience — and this role directly shapes how that experience feels. Lead from the front. You’ll manage and support Customer Support Associates, run daily and weekly check-ins, provide real-time coaching, and ensure the team is consistently delivering high-quality, customer-first support. Own the day-to-day. You’ll oversee ticket queues across channels (email, chat, phone), ensure SLAs are met, manage escalations, and step in when needed to maintain service levels. Make it better every week. You’ll identify trends in support tickets, uncover root causes, and implement process improvements that reduce volume, improve response times, and enhance the overall customer experience. Be the bridge. You’ll partner with Product and Engineering on bugs and usability issues, align with Hospital Success on customer needs, and ensure feedback from the front lines is consistently shared and acted on. Know the numbers. You’ll track key support metrics (CSAT, response time, resolution time, ticket trends), report on performance, and use data to drive decisions and improvements. 2+ years of experience in call center operations or customer support leadership Strong customer-first mindset with a passion for problem-solving Experience managing support queues in high-volume environments Proven ability to coach, develop, and engage team members Strong organizational and time management skills with the ability to prioritize effectively Comfortable collaborating cross-functionally in fast-paced startup environments Clear and confident communicator across written and verbal channels Experience with Zendesk, including Help Center management, macros, tags, workflows, and reporting Experience leveraging AI tools and workflows within support operations Ability to analyze data and translate insights into process improvements Ability to navigate ambiguity and adapt in a fast-growing environment 5X growth trajectory — your work will directly shape how we scale High visibility role — every hospital launch has your fingerprints on it Mission that matters — more pets getting the preventive care they need because practices are set up to succeed Ground-floor opportunity — help define what great implementation looks like at a category-leading company Teammates who show up — kind, motivated, and genuinely collaborative Nest is an equal-opportunity employer. You are welcome at Nest for who you are, no matter where you come from or what you look like. Our platform is for everyone, and so is our workplace. Bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing veterinary health care and help pets live longer, healthier, and happier lives.

Maximus (_) is a mission-driven consumer performance medicine telehealth company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Maximus has achieved profitability, 8-figure ARR, and is doubling year over year — with a strong cash position. We have raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors and operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, and Shopify. We're looking for a Senior Product Manager to own everything a patient experiences after they sign up. Our patients are on prescribed, physician-supervised protocols, which means their experience spans both the digital product and the real world. You will own both. On the digital side, that means every aspect of a patient's ongoing engagement with Maximus: provider messaging, protocol check-ins, lab results, dashboards, and subscription management. On the physical side, it means the operational journey that clinical care requires: getting patients to complete their labs (at-home kits and walk-in draws at Quest), keeping them synced with their provider for controlled-substance protocols like TRT, and making sure prescriptions, refills, and protocol changes happen without friction. This role owns retention and LTV outcomes for patients across all Maximus protocols. You will also partner with the growth team on cross-protocol adoption — helping existing patients discover and start additional protocols is a shared mandate, with growth owning the commercial levers and you owning the in-product experience that makes those recommendations feel like good medicine rather than upsell. You will report to the Director of Product and lead a dedicated engineering pod, with a design partner embedded in the team. This is a senior IC role with full ownership of the post-purchase roadmap. Own the post-signup product roadmap end to end: define the strategy, prioritize the backlog, and ship with your dedicated engineering pod and design partner Improve the digital patient experience across provider messaging, check-ins, lab results, protocol content, and subscription management (pause, plan changes, payment recovery, cancellation) Own the physical journey as a product surface: drive lab completion rates for at-home kits and Quest walk-in draws, and build the flows that keep patients synced with providers for controlled-substance protocols Reduce avoidable churn by identifying and removing friction at the moments where patients stall: incomplete labs, missed provider syncs, delayed refills, confusing protocol transitions Partner with the growth team on cross-protocol adoption, owning the in-product recommendation and enrollment experience while growth owns campaigns and offers Define and instrument the metrics that matter: retention and LTV by protocol and cohort, lab completion rate, provider sync compliance, time-to-refill, and cross-protocol attach rate Partner closely with our Care Team in our continuous voice-of-customer practice using our feedback aggregation across support conversations and community channels, and turn qualitative signal into roadmap decisions Work daily with clinical operations, pharmacy partners, care team, and lifecycle marketing — the patient experience crosses all of these functions, and you are the connective tissue Ship within a regulated environment: HIPAA, telehealth prescribing rules, and FTC subscription requirements are constraints you design with, not around 5+ years of product management experience, with at least 2 years owning a consumer retention, engagement, or post-purchase surface Experience in telehealth, healthcare, or another regulated consumer category, or demonstrated ability to ship quickly inside compliance constraints A track record of moving retention or LTV metrics you can speak to specifically, including what worked, what didn't, and how you knew Strong analytical fluency: you write your own queries, build your own dashboards, and are comfortable in tools like Looker and Amplitude Experience working with operational and clinical stakeholders, not just engineering and design — this role has as much service design in it as software design Excellent written communication; our culture runs on clear documents and explicit tradeoffs Nice to have: experience with subscription businesses, familiarity with pharmacy or lab fulfillment operations, or prior work on products involving prescribed treatment. You think in journeys, not features. You see that a patient's experience of Maximus is one continuous thing — the reminder email, the lab draw at Quest, the provider message, the refill arriving on time — and you take responsibility for the whole of it, including the parts that happen offline and the parts owned by other teams. You're the person who notices that patients who miss their 90-day lab churn at twice the rate, traces it back to a confusing scheduling flow, and fixes it before anyone asks. You're comfortable being the single-threaded owner of an ambiguous, cross-functional problem space. You treat compliance requirements as design inputs.. Competitive base salary – $130-160k Equity in the form of stock options Fully remote (US) Full Suite: Medical, Dental, Vision, Life Insurance Flexible vacation/time-off policies Liquidity of options whenever available Extended options exercise window for loyal employees (3 months for every year of service; e.g. 1 year for 4+ year employees) Please refrain from messaging or emailing people directly, if you are interested, apply directly, your application will be reviewed by a human. Application & Criteria Questionnaire: When submitting your application and resume, tell us why you want to join Maximus and take your time with the questions. The Criteria Questionnaire will be sent to you automatically and is mandatory, we will use it as part of our data driven process. This is your chance to make a strong first impression. First Interview (30min): Interview with Tiffany D., Recruiting Lead. This will be an exploratory conversation focused on how you work, your experience & fit for the role, and alignment on values and expectations. Hiring Manager Interview (45min): You will chat with Nick B, Director of Product, who will dive more into your product experience. Nick will be looking for specific detailed examples to demonstrate depth of skill and experience. Engineering Partnership Interview (30min): You will chat with Mark P, Head of Engineering, who will learn about how you work with engineering partners effectively. Meet the Team via Case Study (60min): Prepare and present a case study that demonstrates your past experience in driving post-purchase experience, retention, and LTV impact. This will include a combination of key stakeholders you’d partner with in seat. Meet the CEO (30min): At the very end, you will have the opportunity to meet with Cam, our CEO. This is a great chance for you to gain a deeper understanding of Maximus's strategy, values, and work processes. Maximus is an equal opportunity employer, which not only includes standard protected categories, but the additional freedom from discrimination against your free speech and beliefs, as long as they are aligned with company values. We celebrate intellectual diversity. Note: We utilize AI note-taking technology during our interview sessions to ensure we capture all answers and details accurately. Candidates are also encouraged to use AI note-takers for their own records if they wish.

Position Overview:Mayne Pharma is seeking a self-motivated sales professional to drive the adoption of key Women’s Health products through effective relationship building with prescribers. A successful candidate will take ownership of implementing and executing targeted sales strategies to achieve sales objectives and impact business growth. Key Responsibility Areas: • Sales Strategy: Drive growth of the business through a concrete understanding of the assigned territory and a strategic approach to building an effective territory call plan. Achieve key goals and maximize the achievement of sales objectives through proactive, strategic sales., • Prescriber Engagement: Develop new and lasting relationships with prescribers and Women’s Healthcare professionals through tactful engagement and appropriate frequency of messaging., • Product Promotion: Assertively promote products by providing appropriate and compelling education of products and present to prescribers with passion, knowledge, and confidence. Specific Responsibilities:Responsibilities include, but are not limited to:, • Achieve sales objectives and drive growth in assigned territory, • Collaborate with district partners to maximize results and achieve sales objectives, • Develop strategies to drive sales through analyses of market trends and an understanding of assigned territory, • Develop effective territory call plan to engage healthcare professionals and drive sales results, • Position products appropriately through product and prescriber knowledge, • Proactively develop connections with new prescribers and actively build existing relationships, • Prepare strategies to engage prescribers through well-executed sales presentations, • Comply with all laws and regulations and act with integrity in the use of assigned Mayne Pharma property Key Competencies/Requirements:, • Integrity: Maintains and upholds the highest standard of ethical behavior in all circumstances. Is adept at recognizing the ethical dimensions in situations and reacts accordingly. Is authentic, keeps promises and builds trust., • Passion/Energy: Brings high energy, a positive attitude, and a will to win. Perseveres relentlessly when challenged, acts proactively, and inspires others to do the same., • Analytical Acumen: Skilled in the interpretation and application of data in problem-solving, decision-making, account planning and activity prioritization., • Assertiveness: Confident and resourceful in taking initiative to build relationships and meet patient/provider needs., • Customer/Patient Focus: Treats the needs of providers, staff, and patients as a priority. Works to develop and communicate solutions that meet customer needs. Listens well and is considered a subject-matter expert to sales force., • Persuasiveness: Able to influence through clear and concise messaging; can differentiate both self and product through science and emotion., • Process Oriented: Takes a systematic and organized approach to the sales process and works effectively to rapidly progress decision-makers to action. Able to prioritize; committed to continuous self-improvement., • Self-awareness: Self-aware, open to coaching and self-improvement. Agile and decisive in decisions. Is highly effective socially and interpersonally – adept at interpreting social and emotional cues and adapting approach and messaging accordingly., • Accountability: Is accountable and accepts accountability for one’s own actions and results. Can be depended upon to execute on agreed upon actions to support both individual and team objectives., • Teamwork: Works well with others, provides support and assistance to team members and helps others to accomplish objectives. Preferred Qualifications: • Bachelor’s Degree required, • Minimum 1-2 years of direct sales experience; pharmaceutical sales in Women’s Health strongly preferred, • Strong presentation skills (both oral and written) required, • Must have a valid driver’s license and acceptable driving record, • Must have strong computer skills (including MS Office and Sales Force software) Physical Requirements:, • Frequent business travel required, • Must be able to lift up to 25 lbs. frequently, • Frequent talking, hearing, visual acuity (detail/accuracy), and repetitive motion Equal Employment Opportunity and Employment Eligibility Mayne Pharma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Mayne Pharma also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Mayne Pharma is an E-Verify employer. Any communication you receive from Mayne Pharma will never come from a personal email domain or chat service such as "gmail" or "Google Chat". All official communication from Mayne Pharma will be received from our company email domain - @maynepharma.com.

The Company You’ll Join At Rebuy, we're on a mission to revolutionize shopping with intelligent, personalized experiences that wow customers around the globe. As a fully remote team, we power some of the fastest growing DTC brands like Aviator Nation, Liquid Death, Magic Spoon, Blenders, Primal Kitchen, and many more. We believe in ownership, drive, and empathy and strongly uphold that every team member plays a vital role in shaping the future of intelligent commerce. Our culture thrives on collaboration, creativity, and genuine passion. We don’t just build great tech - we build lasting partnerships, a strong community, and a place where people love to work. The Role You own product vision and execution for_ and the Monetize commerce-media engine. You will lead the Product Owner and Design organizations, partner with the VP of Engineering on delivery, and partner with the CRO on all go-to-market strategies. You will reshape the product organization into pods (PO + Designer + 4–6 engineers) and set the API-first roadmap that defines how Rebuy serves both the human shopper and the agentic shopper on the same engine. What You’ll Do: Set and own the_ product roadmap — the API surface, the onsite UX, the Monetize media network Lead and grow the Product Owner and Design teams; establish the pod model and operating rhythm Partner with the VP of Engineering to ship the V2 "tools, not agents" API menu Own product KPIs: net revenue retention, expansion, activation, time-to-value Be the externally facing product voice — partners, customers, prospective acquirers Who You Are We're excited to meet you and get to learn more about you, your experience and your interest in joining our team. 10+ years in product leadership; at least one tour scaling a $20M+ ARR SaaS product Deep experience in ecommerce, Shopify ecosystem, or martech API-first / developer-experience mindset — you've shipped products as APIs, not just UIs Strong design partnership; you treat Design as a peer function, not a service org Comfortable operating in an exit-process posture with discretion Vast experience with data intensive products Strong communication skills and ability to break down complex problems into easy-to-understand concepts. Be a leader by example Someone who carries a positive attitude, loves to be a problem-solver, is naturally self-motivated, and passionate about ecommerce. Who You’ll Meet With Now let's get into who you'll meet during our interview process! After you submit your application and it's been reviewed by our team, we will reach out to you inviting you to meet with us. From there, you can expect an interview process similar to this: Recruiter Screen (30 min) — Initial conversation to learn more about you and answer your questions about Rebuy and this role. Hiring Manager interview (30-45 min) — High level conversation but more in depth about the role. COO Interview (30min) - A high level conversation with the co-founder, COO. Panel Interview (45-60 min) — Meet with members of the engineering team to chat more in depth about your experience. Presentation (3-5 business days) — A project-based assessment to show us your vision. Final Interviews (15 min each) — Short conversations with our CEO and COO where you'll get to learn more about Rebuy. The Perks You’ll Enjoy Rebuy is a fully remote company across the U.S. and Canada that aims to provide all of our team with the resources, support and flexibility they need to thrive in their roles. Team: We’ve got the best, brightest, most brilliant team members who are excited to meet you! We also like to think we have a good sense of humor. Remote Work: With a strong internet connection, you’re able to work from anywhere within the U.S. and Canada. PTO: We offer a flexible vacation policy, generous holiday schedule, parental leave and sick policy. There’s other policies too like a birthday holiday! Amazing Benefits: 100% free health, dental, and insurance for you and your family. Don’t worry, there’s even more! Retirement Plans: For our U.S. employees we offer 401(k) retirement plans and for our Canadian employees we offer a TFSA and RRSP retirement plans. You’ll also enjoy a 3% contribution of your gross salary, no matter where you’re located! Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. base pay range for this position is $225,000 - $300,000 USD annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter and hiring manager can share more about the specific salary range for the job location during the hiring process. Disclosures: Equal Opportunity Statement Rebuy, Inc. is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Rebuy, Inc. aims to make _ accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email hr@rebuyengine.com.

Customer Support Representative Remote (U.S. Only) You bring the calm. We bring the coffee. Together, we solve everything. Are you the kind of person who ️ Can turn a frustrated customer into a fan with just one email? ️ Thinks Hold music is a challenge, not a deterrent? ️ Believes typos are personal enemies and emojis are a love language? If you answered yes (or heck yes), keep reading we've got your next gig. What You'll Actually Do (besides look great in Slack emojis): Become a support superhero answering questions via chat, email, and the occasional phone call with grace, humor, and helpfulness. Learn our product like the back of your Wi-Fi router and use that knowledge to solve puzzles (aka customer questions). Take notes! Track trends, log tickets, and share the golden nuggets with the team. Be the voice of the customer advocate for their needs, flag recurring pain points, and high-five our product team (virtually) when fixes roll out. Move fast, stay curious, and never be afraid to say, I don't know but Ill find out! What You Bring to the Table (besides snacks): You live in the U.S. and have legal authorization to work here. You stay cool under pressure and bring the calm to every conversation. You're tech-fluent navigating support platforms (like Zendesk or Intercom) is second nature. You're detail-obsessed, organized, and allergic to just okay customer service. You've got a voice (written and spoken) that's clear, empathetic, and maybe even a little fun. ️ You've spent at least 1 year in a customer-facing role and you've got stories to prove it. Perks You'll Love (besides working in PJs): 100% remote work from home, a cabin in the woods, or your favorite cozy café (as long as its in the U.S.) Competitive pay ️ Health, dental & vision insurance PTO + wellness days (because burnout isn't cool) A team that celebrates wins, learns from mistakes, and sends the best GIFs Apply if you're ready to: Make someones day every day Bring both brains and heart to your work Join a team that's as supportive as you are Only candidates located in the U.S. will be considered. Bonus points if your cover letter makes us smile.

Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses—whether online, in-person, or both. With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint. We’ve raised $15M in Series A funding and are growing quickly. It’s a unique moment to join us—we’re building a category-defining company in a fast-moving space, and we’re looking for teammates who are excited to help shape the future of wellness. Lovers of fitness and advocates for wellness businesses wanted! Our Customer Experience team is the first line of support for the studios, gyms, and wellness providers who run their business on Arketa. We answer their questions, solve real operational problems, and represent the voice of our Partners internally to shape the product. If you love building relationships, making people smile, and increasing access to wellness around the world, we want to meet you. Bonus points if you've already used Arketa (or a comparable platform) inside a wellness business yourself. As a Customer Support Advocate, you'll act as the single point of contact for our Partners on inbound support inquiries, owning each interaction from first message to resolution. You'll guide Partners through Arketa's features, move quickly to creatively solve problems, and act as their internal advocate to influence our product decisions and roadmap. You'll address real operational problems for real wellness businesses — schedule issues, payment questions, migration blockers, integration hiccups — and deliver an exceptional experience that builds trust and loyalty to Arketa. This is a fast-paced, high-volume support environment. You'll work across chat, email, and Zoom each day and manage multiple conversations in parallel. You will work remotely but be expected to support local studios on an as needed basis in Austin, TX. Own each Partner interaction start to finish across chat, email, and scheduled Zoom calls — building trust, rapport, and partnership along the way. Show up for your shift and your Partners. You'll work scheduled hours and stay available and engaged with the queue during that time. The pace is steady, the volume is real, and your Partners are counting on you being there when they reach out. Own the resolution, not just the response. You're accountable for solving the Partner's problem the first time wherever possible — not just replying quickly. That means digging into the actual issue, confirming the fix landed, and closing the loop so the Partner doesn't have to come back for the same thing twice. Think creatively, pivot fast, operate in ambiguity, and collaborate strategically across stakeholders. You'll problem-solve across the full surface area of the Arketa product, working with Product, Engineering, Onboarding, and Migrations to unblock Partners on issues that don't have a clean playbook yet. Unlock the full power of Arketa for every Partner. Solve real operational problems, customize solutions to the way their business actually runs, and turn Partners into our biggest fans through expertise, empathy, and follow-through. Become and stay an Arketa expert. Continuously learn new features, leverage AI-assisted internal tools to accelerate your research and drafting, and own the accuracy and Arketa voice of every response that goes out under your name. Advocate for our Partners internally. Bring insights and industry feedback back to Product, Engineering, and CX leadership to improve features and prevent repeat contacts. Required 1–2 years of experience in a Customer Support, contact-center, or customer-facing operations role — ideally in a high-volume environment with published SLA and CSAT targets. Impeccable written communication. You can explain complex things clearly, warmly, and concisely in chat and email. Proven ability to balance inbound chats, scheduled calls, and email inquiries while managing and prioritizing multiple high-priority resolutions effectively. Great judgment and the ability to problem-solve on your feet, always keeping the Partner experience in mind. Ability to identify opportunities for process improvement that contribute to a first-class Partner experience. Team player. We're in this together. You'll play an integral part in helping the team hit its goals. Organized, self-sufficient, and a go-getter. Able to go above and beyond what's expected of you. Preferred You've worked behind the desk of a wellness business (yoga, pilates, bootcamp, or similar) and have used industry software like MBO, Arketa, or an equivalent. Experience with Intercom, Slack, Notion, and Google Suite. If not, the ability to learn new tools fast. Comfort using AI-assisted tools to accelerate your work. Four-year post-secondary education / Bachelor's degree. What We Offer: Competitive Salary Stock Options Comprehensive Medical, Vision and Dental Insurance (for U.S.-based employees) Unlimited PTO Wellness Reimbursement Ownership and Opportunity for Advancement For this role, the estimated annual base salary range is $45,000–$50,000, depending on experience and qualifications. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process. Arketa is an equal opportunity employer and is committed to diversity in its workforce. We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.

Customer Support Specialist – Travel Industry (Remote) Location: Remote – USA Based Schedule: Flexible | Part-Time or Full-Time Options About Us: We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You’ll represent a trusted brand while helping clients with booking support, inquiries, and travel-related questions. Position Overview: We're looking for a motivated, detail-oriented Customer Support Specialist who thrives in a fast-paced, remote environment. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. • Respond to customer inquiries via email, phone, and chat in a timely and professional manner, • Provide accurate information about travel bookings, itineraries, and policies, • Troubleshoot common client issues and escalate complex matters as needed, • Maintain up-to-date knowledge of supplier systems, policies, and procedures, • Follow up with clients to ensure satisfaction and support post-booking, • Log all communications accurately using internal systems, • Maintain high levels of professionalism and empathy, • Prior experience in customer service or the travel industry is a plus (but not required), • Strong communication skills and ability to work independently, • Comfortable using online tools, booking portals, and CRM systems, • Tech-savvy with a quiet, professional home workspace, • Passionate about helping others and delivering great service, • Must be 18+ and authorized to work in the United States, • Full training and ongoing mentorship, • Travel agent certification (if desired), • Access to travel discounts and perks, • Supportive online community and tools to help you succeed $20,000 - $65,000 a year🧭 Love helping people? Have a passion for travel? This could be your next favorite remote opportunity!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

_, a fine jewelry company, is currently looking for full-time Customer Service Associates in our E-commerce Department to cover our West Coast hours. This is a temporary position expected to start in July 2025. This position is fully remote and only eligible to applicants based in the state of California. SCHEDULE: Monday-Friday, 9:30am-6:00pm PST About Catbird In over 20 years in business, Catbird has become an icon, the ultimate destination for gifts and jewelry. Founded in Brooklyn, NY, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection of designers, including our in-house line of jewelry. Our Catbird line is made in our Brooklyn studio and with a few trusted partners, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing – what our neighborhood was famous for. Catbird is a proud member of the CFDA, certified Made in New York, and No Dirty Gold. The key to our success is remaining true to our values: -We believe in being an anti-racist organization and actively championing diversity, inclusion, and equity-We believe in making and selling things people will want to keep forever and will bring continuous joy.-We believe in doing everything we can ourselves. -We believe in always thinking of the long game and not focusing on a quick profit.-We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow.-We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty. • Provide exceptional and personalized service to customers via email, social media channels, and live chat within a 24hr SLA window, • Navigate multiple order management systems, along with substantial catalog of Google documents and sheets to provide and follow up on order status’ and product details, • Learn the Catbird ‘voice’ and customer service culture to support a long term customer relationships, • Strong command of multiple communication styles: social media, chat, and email, ability to navigate and switch between coverage assignments as needed, • Provide styling and jewelry care advice to customers with a strong knowledge of Catbird products, • Brainstorm ways to create out-of-this-world customer experiences with your manager and team members, • Help cultivate a warm and inviting culture in order to assist our customers; clearly communicate policy and offer friendly assistance in all customer interactions, • Display a command of product knowledge, procedure and policy to resolve any and all customer questions, • Communicate daily via Slack and email with store, merchandising, inventory, fulfillment, and shipping teams to process, cancel, change, and update order details following trained procedures, • Ability to think clearly and provide issue resolutions to customer concerns in the kindest and most efficient way possible, • 1+ year(s) of experience in E-commerce Customer Service, • Maintains a positive attitude with an all-hands-on-deck team mentality, • Ability to work in a fast paced environment with flexibility in various areas of coverage, • Problem solving mastermind, • Computer savvy, • Empathetic, genuine, honest, encouraging and kind, • Experience with jewelry or luxury brands is a plus, • Experience using Kustomer is a plus $21 - $23 an hour

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Norwegian Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation provided. This role allows you to immerse yourself in a vibrant new culture while delivering exceptional customer support to our Norwegian-speaking clientele. • Provide support to Norwegian-speaking customers via phone, email, and chat, addressing inquiries related to products and services., • Ensure clear communication, delivering detailed information and resolving customer issues with a friendly and professional demeanor., • Document all customer interactions accurately within the CRM system for quality assurance and future reference., • Collaborate with team members and internal departments to facilitate efficient problem resolution and enhance customer satisfaction., • Stay informed about product offerings, promotions, and company policies to assist customers effectively., • Participate in training and development opportunities to enhance your service capabilities and product knowledge., • Fluency in Norwegian (both written and spoken); proficiency in English is desirable., • Experience in customer service is preferred, ideally in a fast-paced environment., • Excellent communication and interpersonal skills, with a passion for providing outstanding support to customers., • Ability to handle challenging situations with patience and professionalism., • Proficiency in CRM systems and basic computer applications., • Willingness to relocate to Bulgaria and adapt to a new cultural environment., • A proactive attitude toward learning and personal development within the company., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. We are seeking a Senior Customer Engineer with deep hands-on experience in CI/CD systems, Infrastructure-as-Code (IaC), and modern database architectures. This is a customer-facing, software engineering-focused role — not traditional support. You’ll be solving highly technical issues, guiding implementation, triaging edge-case bugs, and representing customer feedback to Product and Engineering. Our customers are seeking out people who can consult, understand the full DevOps process and stack, and guide them to the best outcomes. This candidate should also have a passion for and understanding of reporting and data analytics. The specialty for this role is our reporting and data analytics modules, how that data drives our customers at the managerial and executive levels, and the automation that supports the data. You’ll work across all layers of the stack — from YAML pipeline configurations to IaC templates to service-side debugging. This is a high-impact role that bridges deep technical understanding with excellent customer interaction • Own end-to-end resolution of complex customer issues across the CI/CD stack — pipelines, deployments, runners, artifacts, integrations, and more., • Troubleshoot and debug infrastructure automation (Auto-stopping, Recommendations, and execution and metrics data) from sources such as Cloudwatch, Google Cloud Operations/Stackdriver, and Azure Monitor, • Experience with cloud platforms (AWS, GCP, Azure), especially in automation and cloud cost administration, and a deep understanding of FinOps methodologies., • Serve as a CI/CD subject matter expert to enterprise customers during onboarding, implementation, and expansion across Harness modules., • Lead incident triage and root cause analysis during escalations, coordinating cross-functionally and providing detailed feedback to engineering., • Provide advanced technical guidance on database integrations (PostgreSQL, MongoDB, MySQL, etc.), secrets management, and service-to-service communication., • Work with BI and Looker-related data modules within Harness (SEI, CCM, Dashboards, and Metrics) and provide scaling, performance, and best practices for embedded analytics, • Troubleshoot and debug SQL transformations and Looker/Big Query data streams, • Develop and share reusable best-practice templates, “blueprints,” and playbooks for in-product dashboards and KPIs., • Act as a senior escalation point for the Customer Engineering team and mentor junior engineers in best practices and tooling., • Maintain detailed internal and external documentation, including implementation runbooks, troubleshooting guides, and customer playbooks, • 5–7 years of experience in a customer-facing engineering role, DevOps, or SRE with increasing scope and complexity., • Experience with cloud platforms (AWS, GCP, Azure), especially in automation and cloud cost administration, • Proficient in Linux systems, networking, and distributed architectures; strong debugging instincts and curiosity, • 2–5 years of hands-on experience with SQL and/or Big Query with a strong grasp of BI principles and embedded analytics., • Strong SQL skills with experience in data modeling, ETL design, and working across relational databases (PostgreSQL, MySQL, etc.)., • Hands-on experience with FinOps principles, including showback/chargeback, budgeting, and forecasting. FinOps certification (e.g., FOCP) is a plus., • Looker experience is a plus (LookML, dashboard design, performance tuning), • Strong communicator with the ability to explain technical concepts to non-technical stakeholders and drive customer engagement., • Comfortable leading customer calls, trainings, and escalations in a professional, consultative manner., • Nice-to-have: scripting in Python for data manipulation, and version control (Git)., • Experience working with CRM/support tooling like Zendesk, Jira, and Confluence., • Tenacious, detail-oriented, and customer-obsessed — you don’t give up until the issue is solved 100%, • Remote - United States/Canada Must be located in the Central or Eastern time zone*, • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is between $148,000 and $160,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: _. Pay transparency$148,000—$160,000 USD • _, • _, • _, • _, • _ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at . You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (, or you can contact your local law enforcement agency.