Senior DevOps Engineer
4 days ago
Louisville
Job Title: Senior DevOps Engineer Contract Length: 6 Months (with potential for extension) Location: Hybrid Remote | Onsite Tuesdays and Thursdays in Louisville, KY 40213 Overview: We are seeking a Senior DevOps Engineer to lead the reliability, architecture, automation, and operational excellence of a large-scale restaurant technology platform. This role is responsible for designing, implementing, and continuously improving infrastructure that spans cloud environments, Kubernetes platforms, edge computing systems, networking, mobile device management, CI/CD pipelines, and automation tooling. This is a senior-level, hands-on engineering position requiring a strong generalist mindset. The ideal candidate is equally comfortable architecting cloud solutions, troubleshooting distributed edge systems, improving observability, automating operational processes, and driving reliability initiatives across the technology stack. Responsibilities: • Reliability & Observability, • Define and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets, • Build and maintain monitoring, alerting, and observability solutions, • Lead incident response, root cause analysis, and post-incident reviews, • Establish reliability metrics and report on system health and performance, • Proactively identify and mitigate reliability risks, • Improve Mean Time to Detection (MTTD) and Mean Time to Resolution (MTTR) Cloud Architecture & Infrastructure: • Design and implement scalable, secure, and highly available cloud architectures, • Manage AWS infrastructure, including:, • VPC, • EC2, • ECS, • EKS, • Fargate, • Lambda, • IAM, • RDS, • S3, • Support Microsoft Azure environments, • Architect and manage Kubernetes deployments, including edge-based environments, • Design containerized and serverless solutions, • Develop and maintain Infrastructure as Code (IaC) using Terraform, • Provide architecture leadership across cloud, edge, networking, and device infrastructure, • DevOps & Automation, • Build and optimize CI/CD pipelines using GitLab CI/CD, • Develop automation tools and operational workflows, • Create scripts and integrations using Python, Bash, Go, or similar languages, • Build internal tooling to reduce manual effort and improve operational efficiency, • Utilize AI-assisted development tools to accelerate troubleshooting, scripting, and documentation, • Promote an automation-first engineering culture, • Restaurant & Edge Technology, • Support Kubernetes-based edge platforms deployed across restaurant locations, • Manage and troubleshoot restaurant technology systems and deployments, • Support mobile application deployment and endpoint technologies, • Manage and optimize Mobile Device Management (MDM) platforms, • Configure and troubleshoot enterprise networking environments including switches and VLANs, • Participate in on-call support and operational incident response, • Security & Governance, • Establish cloud governance standards and architectural best practices, • Implement security controls including:, • Identity and Access Management (IAM), • Encryption, • Network segmentation, • Secrets management, • Support DevSecOps initiatives and automated security controls, • Conduct security architecture reviews and risk assessments, • Identify vulnerabilities, misconfigurations, and compliance gaps, • Leadership & Collaboration, • Partner with engineering, DevOps, security, and operations teams, • Provide technical leadership and mentorship, • Develop runbooks, architecture documentation, and operational procedures, • Evaluate emerging technologies and recommend improvements, • Drive continuous improvement across reliability, performance, security, and scalability initiatives Required Qualifications: • 6+ years of experience in IT infrastructure, • 3+ years of experience in:, • Site Reliability Engineering (SRE), • Cloud Architecture, • Platform Engineering, • Cloud Infrastructure Engineering, • Strong hands-on AWS experience including:, • VPC, • EC2, • ECS, • EKS, • Fargate, • Lambda, • IAM, • RDS, • S3, • Working experience with Microsoft Azure, • Strong Kubernetes and container orchestration expertise, • Experience supporting edge computing or distributed environments, • Experience building and managing GitLab CI/CD pipelines, • Strong Terraform experience, • Enterprise networking experience including:, • Switch configuration, • VLAN configuration, • Network troubleshooting, • Experience with Mobile Device Management (MDM) platforms, • Scripting and automation experience using:, • Python, • Bash, • Go Similar languages: • Experience developing internal tools, APIs, and integrations, • Experience defining and operating against SLOs, SLIs, and error budgets, • Strong Linux administration and troubleshooting experience, • Excellent communication, collaboration, and problem-solving skills, • Preferred Qualifications, • AWS and/or Azure certifications, • Experience designing serverless architectures using:, • AWS Lambda, • Fargate, • API Gateway, • EventBridge, • Experience with DevSecOps tools including:, • SAST, • DAST, • Container scanning, • Infrastructure-as-Code scanning, • Knowledge of security frameworks such as:, • CIS, • NIST, • ISO 27001, • SOC 2, • Experience with monitoring and observability tools such as:, • CloudWatch, • Prometheus, • Grafana, • SIEM platforms, • Background supporting restaurant, retail, hospitality, or distributed edge environments, • Experience using AI-assisted development tools, • Key Competencies, • Reliability Engineering, • Cloud Architecture, • AWS & Azure, • Kubernetes, • Terraform, • GitLab CI/CD, • DevOps & DevSecOps, • Infrastructure Automation, • Enterprise Networking, • Edge Computing, • Mobile Device Management, • Observability & Monitoring, • Incident Management, • Root Cause Analysis, • Security & Governance