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Job Description Youth Development Professional II - 21st CCLC Garfield Middle School Boys & Girls Club of Garfield Title: Youth Development Professional II Department: Programs Reports To: Program Director Must be 18+ years old Position Overview: The Boys & Girls Club of Garfield is dedicated to empowering young individuals, especially those most in need, to achieve their fullest potential as productive, responsible, and caring citizens. For our 2025-2026 aftercare program and summer camp, we are looking for a professional, enthusiastic, and nurturing afterschool and summer camp counselor. This key role involves supervising and engaging with campers to ensure a safe, enjoyable, and enriching afterschool and summer camp experience. Aftercare Hours: • Monday through Friday 3:00pm-6:00pm Summer Camp Hours: • Monday through Friday times TBD Job Description: The afterschool Counselor is essential for the smooth daily operations of our Aftercare Program, providing general supervision, promoting safety, and actively participating in all camp activities. Responsibilities also include routine cleaning and maintenance tasks to maintain a clean and safe environment. Responsibilities: • Engage in all scheduled staff training sessions and meetings., • Lead and assist campers in various activities, ensuring safe and engaging participation., • Oversee daily activities, including outdoor activities, • Help teach or lead assigned activities., • Model positive behaviors such as cleanliness, punctuality, and sportsmanship., • Organize and lead different group activities, from small to large groups., • Regularly disinfect frequently used items and areas., • Ensure cleanliness by managing waste and recycling., • Work collaboratively with fellow counselors and volunteers., • Perform other necessary duties to support camp operations. Skills Required: • Strong communication and organizational abilities., • Knowledge of safety protocols and guidelines., • Competency in multitasking and time management., • Excellent verbal communication and interpersonal skills., • A strong desire and ability to work with children outdoors., • Demonstrated character, integrity, adaptability, enthusiasm, patience, and self-control. Requirements: • Available to work duration of the school year with little to no interruption and for summer., • Capability to lift up to 50 pounds and engage actively for extended periods., • Experience in camps, youth programs, recreation, or similar fields is preferred., • First Aid, AED, BLS, CPR certifications are preferred., • Proficiency in Google Apps (Docs, Sheets, Gmail, Chat, Drive, Calendar)., • Ability to maintain a professional demeanor and communicate effectively via email. Additional Requirements Upon Hire: • At least one professional reference., • Staff Health Examination Form., • Mantoux Test date and results., • Physical Examination date., • Fingerprinting information and Identogo receipt (required for candidates 18 and older)., • Two forms of ID, one of which must be a Social Security Number. Training & Compensation: • Paid training provided to prepare for the role. Disclaimer: This description indicates the general nature and level of work expected. It is not exhaustive and may be adjusted based on operational needs or role evolution.

We are working on behalf of a full-service, AAHA-accredited small animal hospital in Hartsdale, NY that is seeking a DVM ready to step into leadership and grow toward co-ownership. This is a rare chance to do more than practice medicine. You will help guide the direction of a well-established hospital, support and mentor the team, and play a meaningful role in shaping what comes next. The hospital sits in the heart of Hartsdale, just steps from the Metro-North station, making for an easy commute from New York City or the surrounding Westchester communities. It serves a loyal, long-standing client base across Scarsdale, Edgemont, White Plains, and beyond, with a varied caseload spanning preventive care, diagnostics, surgery, and dentistry. The team is collaborative, well supported, and genuinely enjoys working together, with a strong staff-to-doctor ratio that lets you focus on great medicine while stepping into mentorship and leadership. The practice partners with an established national group that supports doctor-led hospitals without rebranding them, so the hospital stays locally led and reflective of your leadership. You lead the medicine while they provide operational, financial, HR, recruiting, and marketing support. For the right person, there is a genuine pathway to a structured co-ownership role and the chance to share in the practice's long-term success. A strong foundation is already in place, and it is now ready for the right veterinarian to step in and take it forward. Key Highlights: • Full-service, AAHA-accredited hospital in a desirable Westchester County location, • Genuine pathway to a structured co-ownership role, • Locally led and locally branded, backed by an established national partnership group, • Strong staff-to-doctor ratio, so you can focus on medicine and leadership, • Varied caseload across preventive care, diagnostics, surgery, and dentistry, • Loyal, long-standing client base across Scarsdale, Edgemont, White Plains, and beyond, • Steps from the Metro-North station for an easy commute from NYC or Westchester, • Schedule that respects your time, • Relocation assistance available About You: • Doctor of Veterinary Medicine (DVM/VMD) degree or equivalent, • Active New York veterinary license, or the ability to obtain one, • 3 or more years of clinical experience preferred, • Strong leadership and communication skills, • Excited to mentor a team and help shape the future of a practice, • Interested in a long-term ownership pathway Benefits: • Competitive base salary plus production, • Long-term co-ownership opportunity with participation in the practice's growth, • Health, dental, and vision insurance, • Employer retirement plan contribution, • Generous PTO plus dedicated CE time and an annual CE allowance, • Relocation assistance, • Licensing, DEA, AVMA PLIT, AVMA, and VIN dues covered Next Steps If you are interested, hit "Apply" or for a confidential chat to find out more, simply email ben@atlasconsultancygroup.com or call the office at (980) 202 4966.

About the Role Ring Concierge is a rapidly growing fine jewelry company specializing in engagement rings and fine jewelry. We are looking for a Customer Care Manager to lead the day-to-day execution of our Customer Care function, manage our external Customer Care team, and keep every customer interaction aligned with the Ring Concierge brand and service standards. The ideal candidate is an experienced customer service professional who is highly organized, solutions-oriented, and comfortable balancing vendor management, customer escalations, reporting, and process improvement in a fast-paced environment. Responsibilities Vendor Management • Own the relationship with our external Customer Care vendor, managing day-to-day performance, coaching, and accountability to our service standards and KPIs, • Act as the first line of escalation for complex customer situations, determining appropriate resolutions before looping in senior leadership or other internal teams, • Serve as the voice and brand expert for the team so every customer communication reflects our tone, policies, and product knowledge, • Manage team scheduling and coverage based on ticket volume, launches, promotions, holidays, and peak periods, and proactively adjust for coverage gaps Customer Care Policy & Standards • Define and maintain Customer Care policies (returns, exchanges, repairs, warranty, etc.) and train the team on how to apply and hold them with customers., • Maintain a high level of product and policy knowledge and keep the team current on important business updates, • Identify recurring customer issues and feedback trends and recommend process, policy, or operational improvements Training, Quality, and Reporting • Develop, maintain, and continuously improve Customer Care SOPs, macros, training materials, and internal resources., • Lead ongoing training on new policies, products, promotions, systems, and processes, • Regularly audit customer interactions across Gorgias, including email, chat, phone, and other channels, and provide actionable feedback to improve quality and consistency, • Monitor Customer Care KPIs, service levels, ticket volume, response and resolution times, and escalation trends, and prepare regular performance reporting, • Support development of AI-powered Customer Care tools so automated responses reflect our voice, policies, and service standards Cross-Functional and Operational Support • Partner closely with Operations, Retail, E-commerce, Merchandising, Bridal, and other internal teams to keep the Customer Care team informed and aligned., • Manage custom order support including CADs/renderings and appraisals, keeping customers informed at each stage, • Partner with our warehouse and shipping/insurance partners on client-related inquiries and claims, including missing shipments, item discrepancies, return-to-sender packages, return escalations, and filed claims, • Provide additional hands-on Customer Care support during high-volume periods when needed About You • Strong communicator who sets clear expectations and holds an external partner accountable to service standards, • Confident handling complex customer situations and determining appropriate resolutions, • Highly organized and process-oriented, comfortable managing multiple priorities in a fast-paced environment, • Comfortable working independently while managing an outsourced team, knowing when to escalate and align with management, • Collaborative across departments and adaptable as priorities, products, and policies evolve Requirements • 5+ years of experience in Customer Care within a jewelry company required, • Previous experience managing, coaching, or providing day-to-day oversight of a Customer Care team, including outsourced or vendor-managed teams, • Experience with customer service platforms such as Gorgias or similar ticketing systems, • Experience with Shopify and other e-commerce platforms is a plus, • Strong proficiency in Excel/Google Sheets, Microsoft Office, and Google Workspace, • Experience creating reporting, SOPs, training materials, and quality assurance processes, • Bachelor's Degree preferred Details • Full-time role located in NYC, requiring 4 days per week in office, • Office Hours: 9:00 am to 6:00 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours (with the possibility of weekends during busy season or sales), • Must be available to provide evening, weekend, and holiday coverage during peak periods, including major promotions, launches, and the holiday season, • Health, Vision & Dental Insurance for full-time employees, • Generous employee discounts on our fine jewelry, • Paid time off, Summer Fridays, and an extra allowance of 3 days annually for religious observances, • Compensation for the role will be determined based on the candidate's qualifications, skills, and experience. The estimated annual compensation for this role is $90,000+

Client Services & eCommerce Client Advisor, the Americas Overview: The Client Services & eCommerce Client Advisor, the Americas is the revolving door to our customer service and client needs. They support our region’s online boutique by driving sales, reviewing orders, providing the highest-level of customer service via phone, email, and live chat. This position includes call support for our retail boutiques in the Call Center. The Client Advisor is expected to implement client relationship directives and up-sell product, while ensuring all client correspondences are thoroughly handled. They will be customer focused individual with an ability to work in a fast-paced environment while providing the best customer experience and supporting sales budgets. The CSE Advisor, the Americas reports into the Client Services & eCommerce Manager, the Americas. Responsibilities: • Resolve and respond to all client inquiries via the Christian Louboutin Call Center including our online boutique., • Supporting the calls for the five freestanding boutiques in the Call Center., • Maintain a monthly answering rate of 82% with a three-minute call wait time., • Process and monitor Omnichannel orders in our OMS system for boutiques, inclusive to the omni-services: Buy-Online-Pick-Up-in-Store, Pick-Up-in-Store, Return-in-Store, and Try-On-in-Store., • Review and process orders, returns, and exchanges with a focus on communication and updates to the client., • Proactively seek opportunities to up-sell, clientele, and infuse the CL selling & product trainings into the customer experience. Actively promote digital appointments to further clientele., • Notify manager of any clerical issues found on the website and/or client services issues., • Promote response rate for client surveys; maintain a monthly Net Promotor Score equivalent to our KPIs., • Display creative problem-solving abilities in accommodating clients’ needs, while remaining in line with company policy and systematic capability., • Offer knowledgeable and professional styling advice to clients with internal product knowledge and achieve team sales targets by maximizing all customer contact opportunities; attend and actively engage in all trainings (Product Knowledge, Launches…), • Assist with shipping exceptions, post-purchase support, and any logistic needs on behalf of our clients, ensuring a positive and luxurious experience throughout., • Confidently provide feedback on the online business to help drive sales growth and client retention., • Ensure all Salesforce activity is properly delegated and managed by oneself and the team; be an expert with the platform and report any issues or suggestions to your manager., • Partnering with the Americas Care & Repair team to focus on client after-sales (repairs, spare-parts.), • Communicate company policy to clients when necessary; observe client confidentiality and company policies for data protection and security., • Support in the training of new hires and/or interns. Skills and Requirements: • Bachelor’s degree required, • 1-2 years of experience in Retail/Customer service, • Intermediate selling experience and clientelling, • Proficient in all of Microsoft Office/Suite, • Passion for Christian Louboutin and a true ambassador for the brand with strong sense of responsibility, • Ideal candidate has work experience in medium sized multinational company or luxury business., • Additional language fluency is a plus, • Adheres to company policy and confidentiality, • Proactively contributes to creating a team atmosphere that is professional, flexible and enjoyable, • Exudes a “no task is too big or too small” attitude, with initiative, commitment, reliability, and positivity. Does not accept mediocrity, • Versatile; embraces change and is consistently able to develop and adapt to the needs of the business., • Driven to learn and grow, • Grasps new concepts quickly, prioritizes efficiently and is organized, • Exceptional customer service skills along with transparent and effective interpersonal, verbal, and written communication skills, • Strong follow up, follow through and attention to detail to ensure deadlines are met Our Business and our Values: Christian Louboutin, founded in 1991 in Paris, is a leading global luxury brand for shoes and leather goods for both women and men. Christian Louboutin is also renowned for its iconic red sole, imagined by Mr. Christian Louboutin himself, a year after the creation of the brand. The brand has more than 160 Boutiques in 38 countries featuring the signature shoes such as the iconic pumps, sneakers and loafers alongside the seasonal collections for women, men and accessories. Christian Louboutin imagines collections through a large spectrum of inspirations emanating from his love of Paris, his travels, and his passion for art and craftmanship. 2014 welcomed the launch of Christian Louboutin Beauté with the iconic Rouge Louboutin nail and lip colour. Our people are at the heart of our brand. We celebrate individuality and empower our team members to have responsibility, autonomy and creativity within their roles. Our colleagues share the same passion and dedication to our Brand and its continued success. We live by our values: We are down to earth – we stand with authenticity, integrity and respect. We have passion – we drive our business with agility, commitment and care. We feel happiness in all that we do – we collaborate with positivity, open-mindedness and fun. We find inspiration in our work – we envision the future with confidence, creativity and freedom.” The Maison Christian Louboutin is an equal opportunity employer. We are committed to recruitment practices that do not discriminate against any job applicant because of their race, color, gender, age, nationality, culture(s), religion, sex, physical or mental disability, or age. We believe that a culture of diversity and individuality fosters our above core values. So, if you also share this mindset, these values, and you dream of coloring your soles red as part of the Louboutin adventure, please join us! In accordance with the New York City Commission on Human Rights and in compliance with the Salary Transparency Law (just in NYC), Christian Louboutin envisions the general compensation range for this position to be $35,000-$40,000 per YEAR. *This range is NOT inclusive of other forms of compensation or benefits such as commissions, overtime, discretionary bonus, health insurance, retirement savings or paid leaves of absence. Such details will be further communicated during the interview process and/or at the time of an official offer of employment. Your personal data is processed by Christian Louboutin following its legitimate interest to manage applications and ensure the efficiency of its recruitment process. To find out more about the processing of your personal data and your rights, please contact the Privacy team at privacyteam@fr.christianlouboutin.com.

In this role, you’ll provide hands-on technology support to students, faculty, and staff while helping maintain reliable IT services across campus, including end-user support, systems troubleshooting, and audio/visual technology support for meetings, classes, and events. This role exists to deliver exceptional customer and managed IT services at Caldwell University by supporting PC, Mac, server, LAN, software, end-user, and audio/visual technology needs while ensuring issues are resolved accurately, professionally, and in alignment with established processes. What You’ll Do: Communication & Professionalism • Maintain excellent customer service and professional communication in all interactions — face to face, phone, email, and chat., • Be accountable for seeing assigned cases and tasks through to completion by providing detailed documentation of troubleshooting steps taken for each support request., • After completion, ensure user expectations are met and the issue is fully resolved., • Ensure productivity metrics are achieved and standardized processes are followed., • Ensure professional and courteous communication is maintained in all interactions., • Adhere to and enforce company and client information security policies., • Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer. Technical Support • Maintain and support a mixed PC and Mac technology environment., • Diagnose and repair telecom and networking infrastructure, partnering with the Network team for guidance., • Partner with other ITSS staff and leadership to develop Standard Operating Procedures, FAQs, and maintain knowledgebase content., • Support user accounts within Windows Active Directory, Microsoft 365, and Microsoft Exchange., • Participate in and maintain real-time inventory controls of assets, including procurement, deployment, and decommissioning of equipment., • Actively participate in departmental and client meetings., • Be available in the event of outages and urgent needs, which may include after-hours support., • Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security-related issues., • When applicable, assist other teams such as the Personal Support Center, Network, and Server administration teams on additional duties as assigned. Audio/Visual Support (Specialized Contribution) • Serve as the campus resource for AV setup, operation, and troubleshooting for meetings, classes, and University events., • Set up, operate, and retrieve audio/visual equipment including projectors, screens, audio mixers, microphones, cameras, and video conferencing systems., • Schedule, launch, and troubleshoot web conferencing platforms (Microsoft Teams, Zoom, Webex, and others)., • Assist with AV-related inventory maintenance and support the implementation of new AV equipment or technologies as needed., • Develop and maintain AV-related knowledgebase content and SOPs in partnership with ITSS staff and leadership. What You'll Bring: Experience & Skills • Minimum 2 years’ experience supporting Windows and Mac operating systems in a corporate or campus environment., • Thorough knowledge of Windows desktop operating systems and basic office applications., • Experience administering user and group objects in Active Directory., • Experience administering Office 365/Exchange mailboxes., • Experience with desktop imaging tools (SCCM/WinPE preferred)., • Ability to provide after-hours support., • Strong interpersonal and communication skills., • Attention to detail, with a focus on process adherence and organizational skills., • Strong analytical and problem-solving skills., • Self-starter with the ability to work independently as well as within a team environment., • Periodic travel may be required to remote sites for on-site support. Preferred Skills: • Experience supporting Office 365 and Windows server platforms., • Experience working with Active Directory, PowerShell scripting, and SCCM., • Experience supporting Cisco IP phones and Call Manager., • Demonstrated experience setting up and operating AV equipment including projectors, audio systems, cameras, and video conferencing hardware. Education & Certifications: • Two-year degree or higher preferred, or equivalent work experience., • Microsoft, CompTIA A+, or other technical certificates desired. Work Environment & Schedule: This role is based at Caldwell University and provides on-site technology support to students, faculty, staff, and campus events. The support department operates 24x7x365, and the IT Support Specialist may be required to provide support during off hours or at off-site locations. Assignments, duties, and daily tasks may change on a regular basis based on campus needs, outages, events, and service priorities. Who We Are: Collegis Education partners with higher education institutions to deliver technology, marketing, and enrollment solutions that support the full student lifecycle. Our teams work across institutions to improve operations, enhance the student experience, and drive meaningful outcomes for both students and our partners. For more information about Collegis Education, please visit _. Beware of Scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain of @mail.paylocity.com or @collegiseducation.com. Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that will grow stronger every year. Joining H&R Block as a Tax Professional means you’ll serve clients with diverse tax needs and you’ll have the support of an expert team, dedicated to providing you with advanced tax training you’ll need to be successful. It would be even better if you also had... • CPA or Enrolled Agent certification, • Experience completing complex tax returns, • 5+ years of experience in accounting, finance, bookkeeping or tax, • Experience conducting in person and virtual tax interviews that create confidence in clients, • Tax planning and audit support experience, • Sales and/or marketing experience What you'll bring to the team... • Conduct tax interviews with clients in person and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email), • Generate business growth, increase client retention, and offer additional products and services, • Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your work is impacting results, • Grow your tax expertise Your Expertise • Experience completing individual tax returns, • Experience working in a fast-paced environment, • Access to high speed, reliable internet, • Experience and skilled in technology (specifically MS Teams and Outlook, Co-Pilot, • Inspire confidence in our clients with your ability to communicate complex tax situations concisely via phone, email and chat as well as in-person, • Experience utilizing effective customer service techniques, • Analytical and problem-solving skills, • Successful completion of the H&R Block Tax Knowledge Assessment or equivalent, • Availability to work a minimum of 20 hours a week during peak tax season, • Skill in researching information using various tax and publication tools to understand the client’s need (i.e., IRS Publications/Instructions) The Community You Will Join At H&R Block, we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you.

About the Role Join a leading global hedge fund as an IT support professional providing hands-on technology support in our NYC office. You’ll work closely with users and senior IT staff across a fast-paced, technology-driven environment. Core Responsibilities • Manage Active Directory accounts, groups, permissions, password resets, and MFA., • Provide Windows, Microsoft 365, Teams, Outlook, and application support both remotely and on-site., • Manage workstation patching and assist with server patching using KACE; monitor compliance and vulnerabilities., • Provision and troubleshoot RDP and VPN access and maintain remote/DR workstations., • Support Bloomberg terminals, trading-floor systems, developer tools, SQL tools, scheduling/container platforms, and approved AI applications., • Assist with tape restores, file/database recovery, and quarterly audit restores., • Deploy and decommission hardware, support office moves, printers, phones, inventory, and software licensing., • Own service desk tickets and walk-up, email, chat, and phone requests; maintain documentation and escalate issues as needed. Skills & Qualifications • 1–3 years of desktop support, help desk, or IT operations experience., • Hands-on Active Directory and Windows 10/11 experience., • Strong Microsoft 365, Teams, and Outlook knowledge., • Basic PowerShell and scripting skills., • Familiarity with KACE, SCCM, Intune, or similar endpoint tools., • Experience with workstation deployment, imaging, peripherals, asset management, and decommissioning., • Familiarity with RDP, VPN, networking, and standard security practices., • Regulated/controlled-environment experience is a plus., • Financial services and Bloomberg experience is a plus., • Relevant certifications are a plus. What We’re Looking For • Organized, detail-oriented team player with a professional, service-focused approach., • Strong communication skills and willingness to help users., • Discretion when handling confidential information., • Comfortable managing a high-volume support queue and following through on requests. Working Arrangements • On-site in NYC; no remote or hybrid option., • Occasional scheduled after-hours work for patching and restores., • Ability to move/install IT equipment and work in server rooms and wiring closets., • Occasional travel to the CT office as needed.

BettingJobs are working with a well-established iGaming operator from Europe who are readying their launch in the regulated US market. The operations will be based out of New Jersey, and they are currently looking to hire a customer support team to launch in early 2026. Key Responsibilities: • Provide responsive, professional assistance to customers through live chat, email, and phone., • Support players with account-related questions including registration, verification (KYC), deposits, withdrawals, and gameplay issues., • Guide customers through processes in a compliant manner following NJDGE regulations and responsible gaming policies., • Identify, document, and escalate technical or operational issues to relevant internal teams., • Maintain familiarity with our platform, games, promotions, and internal procedures to deliver accurate information., • Monitor player activity to identify potential fraud or responsible gaming concerns and escalate accordingly., • Work closely with the Compliance, Payments, and Fraud teams to resolve customer requests., • Maintain high-quality service levels and meet performance KPIs., • Contribute to a positive and supportive team environment, especially during the early launch phase. Requirements: • Previous experience in Customer Support, ideally within iGaming, online entertainment, fintech, or a regulated industry., • Strong communication skills and a customer-centric mindset., • Ability to work shifts, including evenings, weekends, and holidays (24/7 operation)., • Basic understanding of online platforms, payment methods, and troubleshooting., • Attention to detail with the ability to follow structured procedures., • Ability to work on-site in the New Jersey office. Nice to have: • Experience in a regulated iGaming market (US or international)., • Familiarity with KYC, AML, and responsible gaming principles., • Experience using customer support platforms (Zendesk, Freshdesk, Salesforce, etc.).

Role: Customer Service Associate (Tax) Location: Remote Employment Type: Contract (3-4 Months) Shift Timings (CT): 8:00 AM – 5:00 PM CT or 10:00 AM – 7:00 PM CT (Flexibility for overtime/weekends during peak season required) What You’ll Do As a Tax Support Representative, you will assist our business, individual tax software, and practice clients by resolving moderate to complex inquiries. • Resolve tax and software inquiries via phone, chat, and email using internal knowledge bases and support guides., • Identify, document, and escalate complex system or content issues while logging interactions in CRM (Salesforce)., • Participate in product testing, process improvement initiatives, and cross-train across various platforms., • Ensure absolute confidentiality and security of product and customer data. What We’re Looking For Minimum Qualifications: • Associate Degree / 2 years of college in a business-related field OR 1+ years of experience in accounting, bookkeeping, financial reporting, or sales/CRM., • Solid understanding of basic tax, accounting, and audit principles., • Strong written and verbal communication skills with a customer-first mindset., • Ability to thrive in a fast-paced environment, manage multiple priorities, and work flexible/overtime hours as needed. Preferred Qualifications: • Degree in Business, Accounting, or Finance., • Hands-on experience with CCH tax & accounting software or Salesforce., • Background in tax preparation, accounting, or tech/helpdesk support. Why Join Straive? • Work remotely from the comfort of your home., • Gain hands-on experience with market-leading tax and accounting software., • Collaborate with a supportive, global team driving AI and data innovation.

About Bond No. 9: For the first time in fragrance history, a major, full-blown fragrance collection was launched as an homage to a great city: New York. Bond No. 9, headquartered at 9 Bond Street in NoHo, celebrates the city with women’s, men’s, and unisex eaux de parfum. Our dual mission is to restore artistry to perfumery and to mark every New York neighborhood with a scent of its own. We are seeking a digitally driven, detail-oriented, and customer-focused individual to join our team as a Customer Service & E-Commerce Specialist, supporting our direct-to-consumer business and ensuring an exceptional client experience. Why Join Bond No. 9? Join the team behind New York City's first luxury fragrance house and help shape the future of an iconic brand. At Bond No. 9, you'll work alongside a collaborative, passionate team where creativity, innovation, and excellence are celebrated every day. Be part of shaping our customers’ online journey and representing iconic fragrances worldwide. Position Summary Bond No. 9 is seeking a proactive and detail-oriented Customer Service & E-Commerce Specialist to support our growing direct-to-consumer business. This role combines luxury client service with e-commerce operations, helping to deliver a best-in-class online shopping experience through customer support, digital merchandising, performance reporting, and cross-functional collaboration. The ideal candidate thrives in a fast-paced environment, has a passion for luxury beauty, and is committed to delivering exceptional service at every touchpoint. Key Responsibilities: Customer Service & Client Experience: • Monitor, listen, and respond to customer inquiries via phone, email, and chat, maintaining the Bond No. 9 tone of voice., • Escalate inquiries when necessary and provide feedback to improve service processes., • Manage eCommerce returns and exchanges, ensuring warehouse processing and timely refunds., • Partner with retail and warehouse teams on order fulfillment and omnichannel initiatives., • Track customer satisfaction and provide insights to drive process improvements., • Assist in mapping the post-purchase journey and testing initiatives to enhance the client experience. E-Commerce Operations & Merchandising: • Maintain and update the DTC product catalog, including product pages, banners, offers, and content in line with brand guidelines and launch calendars., • Support new product launches, promotions, and sampling initiatives (e.g., GWP, bundles, exclusive offers)., • Monitor product availability, coordinate stock updates, and ensure site accuracy., • Partner with marketing, creative, and HQ teams to optimize imagery, copy, and SEO., • Assist with A/B testing and site personalization initiatives to improve conversion and engagement. Performance Tracking & Analytics: • Compile and analyze performance reports covering sales, orders, traffic, and conversion KPIs., • Maintain campaign and content trackers to assess promotional effectiveness and identify optimization opportunities., • Track competitive activity and provide insights to inform business strategy. Skills & Experience: • 3+ years of experience in customer service and eCommerce operations, preferably in luxury beauty or fragrance., • Strong interpersonal skills and a positive, proactive attitude., • Highly organized, analytical, and detail-oriented., • Knowledge of eCommerce platforms, digital marketing, and CRM systems., • Proficient in MS Excel, PowerPoint, and Word., • Spanish-speaking a plus., • Entrepreneurial mindset with a passion for luxury fragrances, eCommerce innovation, and delivering exceptional client experiences. Benefits • 401k match up to 4%, • Medical, dental & vision insurance – company covers 50% of the premium, • Summer Fridays - Office closes at 2pm Ready to Join Us? If you're passionate about luxury fragrance, innovation, and delivering exceptional experiences, we'd love to hear from you. Apply today and become part of the team behind one of New York City's most iconic luxury fragrance brands.

The Desktop Support Consultant provides responsive, customer-focused technical support for employees across desktop, mobile, collaboration, and enterprise productivity platforms. This role is a primary point of contact for end-user technology support, ensuring incidents and service requests are resolved accurately, professionally, and in alignment with established service expectations. The Desktop Support Consultant partners with Technology Services, Information Security, Networking, and Business Applications teams to troubleshoot issues, support technology initiatives, and improve the overall employee technology experience in a fast-paced financial services environment. Essential Functions Responsibilities include, but are not limited to: • Provide Tier 1 and Tier 2 support through the ticketing system, phone, email, chat, and walk-up requests., • Diagnose and resolve hardware, software, operating system, printing, mobile device, peripheral, and connectivity issues., • Manage incidents and service requests according to established SLAs; prioritize, document, escalate, and communicate status appropriately., • Support Microsoft 365 services including Outlook, Teams, OneDrive, SharePoint, Microsoft Copilot, and related workplace productivity tools., • Install, configure, maintain, and troubleshoot desktop applications, approved software packages, endpoint configurations, and workstation images., • Configure and support laptops, desktops, mobile devices, docking stations, monitors, printers, and other end-user peripherals., • Provision and support iPhone and iPad devices using approved Mobile Device Management (MDM) solutions., • Participate in employee onboarding and offboarding, including account coordination, equipment deployment, and technology orientation., • Support financial market data platforms and business applications such as Bloomberg, FactSet, CRD, Tradeweb, LSEG Workspace, and related add-ins., • Provide audiovisual, conference room, Cisco IP telephony, IPC trading turret, and unified communications support., • Maintain workstation security updates, endpoint health, asset inventory, software records, and license information., • Perform server administration and troubleshooting, including Windows Server support, file/print services, access and permissions management, system monitoring, routine maintenance, and coordination with infrastructure teams for escalated server incidents., • Support security-related operational activities, including account access reviews, endpoint protection alerts, phishing escalations, vulnerability remediation coordination, and adherence to security policies., • Create and maintain knowledge articles, user guides, technical documentation, and support procedures., • Coordinate with vendors and third-party support providers for hardware repairs and issue resolution., • Identify opportunities to improve Service Desk processes, automation, knowledge management, and the end-user support experience., • Contribute to technology deployments, hardware refreshes, office moves, business continuity activities, shift rotations, and after-hours support as required. Qualifications • Bachelor's degree in Information Technology, Computer Science, a related field, or equivalent professional experience., • Minimum of 3 years of desktop support, service desk, or end-user support experience in an enterprise Windows environment; financial services experience preferred., • Hands-on experience administering Windows Server environments, Active Directory, Group Policy, access permissions, endpoint protection tools, and security-related incident escalation preferred., • Strong customer service, relationship management, troubleshooting, analytical, documentation, and communication skills., • Ability to prioritize multiple tasks, work independently and collaboratively, maintain attention to detail, and support occasional travel, shift rotations, and after-hours coverage., • Preferred certifications include CompTIA A+, Network+, Security+, Microsoft certifications, or equivalent industry-recognized credentials.

About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. About the role As a Maintenance Supervisor, you will provide first-line leadership to the plant maintenance team, ensuring the reliable operation and long-term performance of site assets. This role is focused on maximizing equipment availability and ensuring all machinery remains fit for purpose while maintaining compliance with safety, quality, and regulatory standards. You will lead efforts to identify root causes of equipment failures, implement permanent corrective actions, and drive continuous improvement initiatives that extend asset life and deliver optimal value. Key responsibilities • Provide first line leadership for the plant maintenance team responsible for asset care., • Drive employee engagement, training, and development to maximize manufacturing, quality, safety, regulatory standards and productivity goal attainment., • Manage maintenance labour and spares part budget., • Initiate cost savings measures., • Ensure that plant maintenance operations are conducted in a safe and controlled environment., • Ensure all maintenance related works align with corporate engineering standards including sanitary design, ergonomics, employee safety and food safety requirements., • Continuously apply sound mechanical and electrical solutions to resolve obstacles to plant efficiencies and to drive continuous improvement., • Perform follow-up analysis to identify and resolve recurring downtime / inefficient operational issues., • Manage maintenance schedule to efficient execution., • Works with the production team on maintenance planning and execution., • Monitor crew performance and provide feedback., • Ensure work order compliance including predictive and preventive maintenance. Qualifications and skills • Engineering degree or technical school training preferred., • 5+ years maintenance experience in a manufacturing environment., • Good understanding of mechanical and electrical systems., • Excellent troubleshooting ability., • Experience with predictive/preventive maintenance programs., • Experience implementing predictive/preventive maintenance programs., • Experience with TPM and/or Lean initiatives., • Experience implementing TPM and/or Lean initiatives., • Experience with SAP PM or other Computerized Maintenance Management Systems (CMMS)., • Strong computer application skills, network and PC business application software., • Supervisory / Management experience. Compensation Data The pay range for this position is $70,100 - $109,050 in Annual Salary. Kerry typically does not hire an individual at the top or near the top of the range, as we are a pay-for-performance company, and this range is set to continue to reward performance annually while in role. Compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate within the above range may be influenced by a variety of factors including skills, qualifications, experience, and internal equity. In addition, this position is also eligible to earn a performance-based incentive compensation. Kerry offers a competitive benefits package, including medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, Employee Share Plan, Life, disability, and accident insurance, and tuition reimbursement. This job posting is anticipated to expire on November 9th, 2026. We may use artificial intelligence tools to support the review and assessment of applications and assist with scheduling interviews. We do not use AI to make decisions during the interview process. All candidate assessments and hiring decisions are made by our recruitment and leadership teams. Kerry is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status or other characteristics protected by law. Kerry will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. Additional information can be found at: Know Your Rights: Workplace Discrimination is Illegal (dol.gov). Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.

Who We Are: Headquartered in Jersey City, New Jersey, Lotto.com is the first digital platform for ordering official state lottery draw and scratch games on both mobile and web-based platforms. Lotto.com helps the lottery contribute incremental funds to state-run programs across education, parks, emergency responders, veterans' health, and other important services. With a customer base exceeding 4 million, we are currently available in eleven states, with ambitious plans to extend our presence to more states in the near future. The Opportunity: As a VIP Associate, you will support the Relationship Manager in delivering a personalized, high-touch experience for our VIP customers. You will manage day-to-day customer relationships, provide responsive support, conduct proactive outreach, and help ensure our highest-value customers receive exceptional service across all stages of their journey. This is a relationship-focused role that combines customer support, account management, proactive engagement, and strong knowledge of the betting and gaming industry. Your Impact & Responsibilities: • Manage a portfolio of VIP customers, serving as a trusted point of contact for questions, requests, and ongoing account support., • Provide personalized, high-quality assistance through phone, email, chat, and other approved communication channels., • Make proactive outbound calls and conduct regular outreach to understand customer needs, strengthen relationships, and encourage continued engagement., • Build strong relationships with VIP customers by learning their preferences, activity patterns, and communication expectations., • Communicate with our VIP customers who have won prizes over state thresholds, and assist with claiming their prize with the State Lottery/, • Support customers with account-related questions, payments, withdrawals, bonuses, promotions, responsible gaming resources, and general platform navigation., • Coordinate with Customer Support, Payments, Compliance, Responsible Gaming, Marketing, and other internal teams to resolve customer issues efficiently., • Identify customer concerns, friction points, and potential churn risks, escalating relevant insights to the Relationship Manager., • Monitor customer activity and engagement, identifying opportunities for personalized support, retention, and reactivation in line with company policies., • Maintain accurate and detailed notes on customer interactions, preferences, requests, and follow-up actions within the relevant CRM or account management platform., • Follow all company policies and regulatory requirements related to customer communication, promotions, responsible gaming, data privacy, and VIP management., • Handle escalated or sensitive customer situations with professionalism, discretion, empathy, and sound judgment., • Collaborate with the Relationship Manager on VIP initiatives, customer outreach plans, service improvements, and account strategies., • Provide feedback on recurring customer issues, product experiences, promotions, and opportunities to improve the VIP journey., • Ensure all customer communications are timely, accurate, professional, and aligned with the company’s tone of voice., • Availability to work Monday, Tuesday, Wednesday, Friday, and Saturday, primarily during the 12:00 p.m.–8:00 p.m. shift, with flexibility and availability during peak customer hours., • This position is fully hybrid; candidates must be residents of New Jersey What You Bring: • Strong customer service and relationship-building skills, with the ability to create trust and rapport with high-value customers., • Excellent verbal and written communication skills, including confidence and professionalism when handling phone calls., • A proactive, service-oriented mindset with the ability to anticipate customer needs and follow through on commitments., • Strong organizational skills and the ability to manage multiple customer relationships, follow-ups, and priorities simultaneously., • Comfort handling sensitive, confidential, or high-value customer interactions with discretion., • Strong attention to detail and the ability to accurately document customer interactions and account activity., • Comfort working cross-functionally with internal teams to resolve issues and deliver a seamless customer experience. Bonus Points: • Bilingual (Spanish) communication skills., • Previous experience managing VIP, high-value, loyalty, or premium customers., • Experience working for an online sportsbook, casino, lottery, gaming, or betting platform., • Familiarity with CRM, ticketing, live chat, or account management platforms., • Experience with Zendesk or similar customer service tools., • Experience working in regulated industries., • Experience conducting outbound customer calls or proactive retention and reactivation outreach. Why You’ll Love Working Here: • Competitive Pay & Bonuses: Rewarding high performance with real financial growth, • Equity Opportunities: Be a part-owner in our growing company, • Retirement Matching: 401(k) plan with company match to help you build your future, • Full Health Coverage: Comprehensive medical, dental, and vision insurance, • Health & Wellness Perk: ClassPass membership to support your active lifestyle and well-being, • Time to Unwind: Paid time off and flexible leave, • Volunteer Time Off: Paid time to give back to the causes and communities you care about, • Vibrant Community: Regular team events in a supportive, high-energy environment Lotto.com does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, and marital status. If you feel that you are qualified for this position, we encourage you to submit an application.

WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Manager, Client Care (Reports to Director, Client Care) POSITION SCOPE: The Client Care Manager leads the Client Care function, delivering a seamless, elevated, and joyful experience for clients across every communication channel. Leading two Supervisors and three Specialists, this role sets the standard for service and sales excellence and drives performance against business goals. Championing a cohesive omni-channel workflow and effective use of our tools, the Manager drives consistency and continuous improvement across the client journey, and partners closely with the Director and cross-functional leaders to translate strategy into day-to-day execution. This a hands-on role: when not performing managerial tasks, the Manager is active on our Client Care platforms, supporting the wider team with service and sales. Leadership & People: • Lead and coach a team of two Client Care Supervisors (US) and three Specialists (two US, one UK) to achieve objectives and KPIs, • Foster a culture of prompt, constructive feedback, • Host engaging team meetings and productive one-on-ones to communicate goals and priorities, • Prepare and lead trainings and workshops to develop the team, • Oversee scheduling, timesheets, payroll, commission sign-off, and time-off approvals to ensure coverage across all channels/time zones, • Ensure the team operates in line with company policies and procedures Sales & Business Performance: • Lead the team to meet and exceed sales targets, assisting directly with sales and virtual appointments, especially during peak periods, • Champion all FoundRae services, including virtual appointments, personalization and customization, to drive trade and client satisfaction, • Analyze performance data to identify opportunities and implement approved action plans to drive commercial performance Client Experience: • Embody and coach the FoundRae standard of client experience, including selling and service ceremonies, • Drive and uphold the FoundRae standard for client communication across phone, email, text, WhatsApp, social and chat, • Ensure Client Care service KPIs and SLA targets are consistently met or exceeded through clear definition of goals and effective coaching, • Own complex client situations and escalations with sound judgement, • Drive aftersales excellence in partnership with our third-party service provider Client Development & Clienteling: • Drive the client development strategy approved by senior leadership to grow the client file and deepen loyalty, • Set the team’s outreach cadence and standards, and coach and report on outreach activity and results, • Oversee client portfolios to ensure healthy activity, growth and fully enriched data, and drive expert use of clienteling tools for acquisition and retention, • Ensure expert, consistent use of clienteling tools to drive client acquisition and retention, while staying up to date on new features and capabilities to maximize their impact. Systems & Operations: • Champion a cohesive omni-channel workflow that drives consistency and continuous improvement across the client journey, • Leverage and support our UK-based Client Care team to ensure our global client care hours operate seamlessly and to one consistent standard across time zones, • Build strong cross-functional relationships across departments - removing blockers and creating joy and ease for internal and external clients, • Own departmental reporting on sales, service and clienteling KPIs and share insights with leadership, • Act as subject-matter expert for our CRM systems (Gladly, Shopify POS, Endear) and maintain familiarity with our inventory program, NetSuite, • Monitor and refine our AI support tools in collaboration with key stakeholders Qualifications: • Associate’s or Bachelor’s degree preferred, • Minimum of 5 years in client care or client experience leadership, with at least 2 years in people management/leadership - luxury or fine jewelry experience a plus, • Previous experience with CRM, POS and clienteling systems (Endear, Gladly, NetSuite, Shopify a plus), • Strong written and verbal communication skills, with excellent analytical and problem-solving ability, • A quick thinker who stays calm under pressure and makes sound decisions at pace, • Comfortable with technology and quick to adopt new tools, • Highly organized, detail-oriented self-starter with a proactive, entrepreneurial spirit who thrives in a fast-paced, high-growth environment Location & Hours: FoundRae Lispenard Flagship, New York. Full-time, 40 hours per week, including one weekend day. Flexibility required to support the needs of our global clients, particularly during peak periods. The expected range for this role is approximately $80,000 to $100,000 annually.

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. About the role Location: Clark, NJ Employment Type: Fixed-Term Contract (6 Months) About the Role We are seeking a detail-oriented and hands-on Sensory Technician to support our Sensory and Research & Development teams through a 6-month fixed-term contract. This role offers exposure to a wide range of sensory evaluation methods used to help develop great-tasting food and beverage products. The successful candidate will play a key role in preparing and executing sensory tests while ensuring compliance with laboratory and food safety standards. Key responsibilities • Prepare samples according to Good Laboratory Practices (GLP) using scales, pipettes, and other laboratory equipment., • Label cups and accurately portion samples for sensory testing., • Serve samples to panelists during sensory evaluations., • Wash dishes, maintain cleanliness, and support general laboratory upkeep., • Receive and ship samples to and from other Kerry locations., • Assist with inventory management and ordering laboratory supplies., • Learn and utilize Compusense software to generate ballots and schedule panelists., • Support additional sensory and laboratory activities as assigned. Qualifications and skills • High School Diploma or equivalent, with strong performance in science-related coursework., • Minimum of 1 year of laboratory experience in sensory science, research, healthcare, or a related field., • Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint., • Ability to work independently while following established procedures and directions., • Knowledge of food handling, food safety, and sanitation practices., • Strong organizational skills with the ability to manage multiple projects and priorities., • High attention to detail and flexibility in a fast-paced environment., • Willingness to taste and smell flavor chemicals and food products, including products that may contain allergens., • Ability to stand for extended periods in a laboratory environment and lift up to 50 pounds., • Self-motivated with strong problem-solving skills and initiative., • Excellent communication, interpersonal, and conflict-resolution skills. The pay range for this position is $47,900 - $78,750 per hour. Kerry typically does not hire an individual at the top or near the top of the range, as we are a pay-for-performance company, and this range is set to continue to reward performance annually while in role. Compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate within the above range may be influenced by a variety of factors including skills, qualifications, experience, and internal equity. Kerry offers a competitive benefits package, including medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, Employee Share Plan, Life, disability, and accident insurance, and tuition reimbursement. This job posting is anticipated to expire on September 30th, 2026 We may use artificial intelligence tools to support the review and assessment of applications and assist with scheduling interviews. We do not use AI to make decisions during the interview process. All candidate assessments and hiring decisions are made by our recruitment and leadership teams. Kerry is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status or other characteristics protected by law. Kerry will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. Additional information can be found at: Know Your Rights: Workplace Discrimination is Illegal (dol.gov). Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.

NOTE: To apply, please send an email to people@haecpg.com with "Job Application - CX Manager" in the subject. Include a brief intro in the body of the email and attach your resume. Candidates will only be reviewed via email. COMPANY: Hae CPG POSITION: Customer Service Manager REPORTS TO: CX Lead ROLE TYPE: Full-Time OFFICE LOCATION: Headquartered in Brooklyn, NY but the role is fully remote HOURS: Must be comfortable with occasional weekend and holiday coverage About the Company Hae CPG is an operations, supply chain, and customer service partner for emerging and scaling beauty and wellness brands. We work as an extension of our clients’ internal teams, providing hands-on execution and management to keep their businesses running smoothly as they scale. We support brands across the full product lifecycle, from early-stage setup through retail and omnichannel expansion. Our team manages the day-to-day workflows, partners, and processes behind the business, allowing brand leaders to stay focused on growth. Our customer experience services include day-to-day ticket management, pre-launch CX setup, customer service strategy, workflow and process optimization, escalation management, and customer feedback reporting and insights. Role Description The Customer Experience Manager plays a hands-on role in managing and delivering high-quality customer experience across multiple Hae CPG client brands. This is an execution-focused management position for someone who is equally comfortable working directly in the ticket queue and building the strategy, systems, policies, and processes behind it. You’ll oversee CX for assigned brands, from day-to-day ticket management and complex escalations to developing macros, SOPs, policies, workflows, and strategic recommendations. You’ll be expected to understand the broader CX technology ecosystem and advise clients on tools, processes, and best practices that improve both the customer experience and team efficiency. This role requires strong CX judgment and a deep understanding of e-commerce customer experience. We’re looking for someone who can assess a brand’s existing CX operation, identify gaps and opportunities, recommend improvements, and then execute against those recommendations. Responsibilities • Independently own day-to-day CX operations across assigned client brands, including direct ticket management and resolution, • Develop and maintain CX policies, SOPs, macros, workflows, escalation paths, and internal documentation, • Build and optimize CRM workflows, automations, tags, views, macros, and reporting to improve efficiency and service quality, • Evaluate existing CX operations and provide strategic recommendations around customer experience, policies, workflows, tools, and team structure, • Support pre-launch CX setup for new brands, including CRM configuration, policies, macros, workflows, escalation procedures, and customer-facing processes, • Own complex customer escalations and exercise independent judgment around refunds, replacements, exceptions, fraud concerns, and other sensitive situations, • Understand and navigate common e-commerce payment processors and payment methods to troubleshoot payment, refund, dispute, and order issues, • Manage and optimize customer interactions across CRM, chat, reviews, social commerce, and other customer-facing channels, • Understand and work within major review and reputation platforms, including responding to reviews and identifying recurring customer sentiment, • Monitor CX KPIs, ticket trends, customer feedback, and recurring issues and translate findings into actionable recommendations for clients, • Identify opportunities to improve customer satisfaction, reduce contact rates, improve resolution efficiency, and eliminate recurring friction points, • Partner closely with Hae's Operations team and client 3PLs to identify and resolve fulfillment-related CX issues, • Serve as a day-to-day CX advisor to assigned clients and confidently communicate recommendations, risks, trends, and opportunities, • Oversee and develop CX Associates and fractional agents through training, QA, feedback, and escalation support, • Work with 3PL to troubleshoot fulfillment challenges and roadblocks, • Step directly into ticket management during high-volume periods, launches, coverage gaps, weekends, holidays, or other business needs Requirements • 3-5+ years of experience, preferably within DTC, e-commerce, beauty, wellness, CPG, or high-growth startups, • Demonstrated experience independently owning CX for a DTC or e-commerce brand, • Strong hands-on experience with Gorgias and Zendesk, including building macros, rules, tags, views, automations, and workflows, • Strong working knowledge of Shopify and the broader DTC e-commerce ecosystem, • Demonstrated experience developing CX SOPs, policies, macros, escalation procedures, and workflows, • "No task is too big or too small" mindset; remains hands-on with day-to-day responsibilities, including ticket management, while also being able to think strategically and drive broader CX initiatives, • Ability to assess CX performance and translate customer feedback and data into strategic recommendations, • Strong understanding of CX KPIs and policies, • Experience training, mentoring, QCing and managing junior CX team members and fractional support, • Experience with TikTok Shop, Amazon, retail.com, or marketplace customer support, • Experience working with review and customer feedback platforms, such as Yotpo, Okendo, Trustpilot, or similar tools, • Experience working with common payment processors and payment methods, such as Shopify Payments, Stripe, PayPal, Shop Pay, Afterpay, Klarna, or similar platforms, • Excellent judgment and ability to independently make decisions in nuanced customer situations, • Excellent written and client-facing communication skills, • Strong working proficiency in Google Sheets and experience using data and reporting to support CX recommendations

We are working on behalf of an independently owned emergency hospital in Wayne, NJ that is seeking additional veterinarians to join its fast-growing team. Opened in 2024, this hospital was built to bridge the gap between general practice and specialty-level emergency care, delivering advanced services at a more accessible price point for the local community. The practice has grown quickly, expanding from just four staff members at launch to a thriving team of 20+, including several experienced ER doctors, anesthesia-trained technicians, and a practice manager with over 20 years of specialty and emergency experience. With strong retention, a genuinely collaborative culture, and mentorship readily available, this is an environment where doctors can flourish whether they are seasoned in emergency medicine or newer graduates eager to learn. You will have access to the same technology you would expect in a specialty setting, including vessel sealers, electrocautery, endoscopy, oxygen cages, Schneider units, ultrasound, and digital radiography. A second locations has recently opened as a result of their continued success, which mirrors the first location in terms of facility's and capabilities. Cases are primarily canine and feline, spanning a wide range of emergency medical and surgical presentations, and mentorship is built into the role, including direct surgical training for those who want to develop further. Days, nights, and swing shifts are available, though you must be open to at least some night shifts. For your dedication, an excellent package is on offer, with a highly competitive straight salary, meaning no financial pressure, just the opportunity to focus on giving the best care to your patients, plus a suite of other benefits that look after you personally and financially. Key Highlights • Independently owned and expanding emergency hospital with strong growth plans, • Flexible scheduling with days, nights, and swing shifts available (must be open to some night shifts), • Advanced specialty-level equipment including endoscopy, ultrasound, and electrocautery, • Collaborative culture with very low turnover and strong staff retention, • Mentorship readily available for newer graduates, including direct surgical training, • Opportunity to work alongside highly experienced ER doctors, • Straight salary model with no production, designed to support best medical practices, • A second location already planned, offering room to grow with the practice About You • DVM or equivalent degree that allows you to practice veterinary medicine in the US, • You hold (or are eligible for) a licensure in New Jersey, • Interested in emergency medicine and open to at least some overnight cases, • Team-oriented with strong communication and collaboration skills, • Open to mentorship, or eager to mentor others, depending on your experience level Benefits • Straight salary ranging from $165,000 - $225,000+ depending on experience, • Health, dental, and vision insurance, • 401(k) retirement plan, • Paid time off plus dedicated sick time, • Annual CE allowance to support your professional development, • Sign-on bonus and relocation assistance open to discussion Next Steps If you are interested, hit "Apply" or for a confidential chat to find out more, simply email hello@atlasconsultancygroup.com or call the office at (332) 867 1807.INDBR

Job Description Educational Alliance brings together and partners with diverse communities in Lower Manhattan, offering individuals and families high-quality, multi-generational programs and services that enhance their well-being and socioeconomic opportunities. We are a place where everyone is welcome and where progress is powered one relationship at a time. We are proud of our legacy as a Jewish organization, and we provide high-quality, transformational services and programs to all New Yorkers through our network of community centers on Manhattan’s Lower East Side and East Village. As we have for 130 years, we offer best-in-class programming–now across 15 sites—focusing on a mix of education, health and wellness, arts and culture, and civic engagement. We are seeking full-time Head Teachers for our Early Childhood at Manny Cantor Center to work Monday through Friday, 8am-4pm. Early Childhood at Manny Cantor Center is an inspired, responsive and progressive preschool serving children ages 0-5 years old, built on the following principles: all children are competent, capable, and curious; all families have something to contribute; we are stronger together. Our pioneering blended-funding model incorporates Head Start, Early Head Start, Universal Pre-K and tuition funding to serve all families on the Lower East Side and beyond. Inspired by the schools of Reggio Emilia, our classrooms are joyful and nurturing learning environments that foster inquiry, exploration and reflection. With the support and supervision of our Associate Directors of Education, our teachers work collaboratively with children to co-construct a curriculum that draws inspiration from children’s interests and the world around us. RESPONSIBILITIES Planning, Preparation + Curriculum Development • Co-constructing curriculum, based on children’s interests, questions and development., • Documenting, reflecting and planning from observations., • Participating in weekly planning meetings with teaching team, • Meeting the needs of all children, including English language learners Facilitate Virtual Learning During Periods of School Closure • Facilitate virtual learning by posting schedules, mini-stories, resources, suggested activities, and video “read-alouds” online daily. Lead daily morning meeting and small group sessions for children via video conferencing., • Communicate regularly with families and coworkers via email, Zoom, phone and chat., • Meet with each family at least weekly via phone or video conference to provide individualized support and assess strengths, challenges, needs and goals., • Develop written support plans for each family covering parenting, education, mental health, and basic needs. Update plans on an ongoing basis in collaboration with administration and social work teams., • Through whole group, small group, and individual check-ins, empower families during periods of school closure by providing coaching, mentorship and parenting resources on topics including attachment, sleep, feeding, limit-setting, kindergarten transition developmentally appropriate expectations etc. Classroom Environment • Planning and creating a classroom environment with inquiry, exploration, learning and respect in mind., • Nurturing children’s home languages through curated books, materials, and the physical environment., • Creating a warm and inclusive environment where children and families feel welcome., • Organizing physical space and selection of materials in a way that is inviting and accessible to children., • Creating visual evidence of the narratives and curriculum occurring in your classroom Relationships with Teaching Team • Develop schedules and processes to ensure that work is complete in a timely fashion by teaching team., • Lead regular documentation, reflection and planning meetings with teaching team., • Provide feedback, coaching and support to Assistant and Associate Teachers as necessary. Interactions with Children • Speaking and listening to children with respect and mindfulness, • Supervising the whole group, while giving individual attention, • Managing classroom procedures including transitions, routines, and small groups, • Engage students in exploration and ongoing project work., • Scaffolding children through conflict and problem solving. Relationships with Families • Building respectful and reciprocal relationships with families., • Communicating consistently with families. Professional Responsibilities • Documenting children’s learning, development and progress through mini-stories, written narratives, reflections, and observations. Maintain a documentation portfolio for each child. Upload documentation into the DRDP assessment platform and complete assessment checkpoints throughout year., • Maintaining collaborative and professional relationships with colleagues, • Mentoring Associate and Assistant teachers, • Connect families with housing, employment, college access and medical resources as necessary. Refer families to Manny Cantor Center’s internal Mental Health, Social Work, and 2-Generation departments. Check in with support staff as necessary to ensure that families’ needs are being met., • Participating in weekly professional development meetings., • Showing professionalism including integrity, ethical conduct and decision making, • The candidate will be reflective, ask questions, be willing to take risks and make mistakes. QUALIFICATIONS • MA in Early Childhood / Elementary Education | New York State B-2, N-6 or P-6 certification or study plan required., • Study Plan Requirements: BA in Early Childhood with a commitment to obtain a NYS Early Childhood teacher Certification within three years of employment., • Minimum 3 years of professional teaching experience with children under 6 years of age in an early childhood setting required., • Bilingual Mandarin/English a plus., • Excellent written communication skills, including the ability to craft narrative observations and assessments, mini-stories and written reflections, and communicate with families and colleagues regularly via email., • Ability to use Outlook, Microsoft Office Suite, Zoom and other online learning platforms as required., • Available to work a mix of morning and afternoon shifts (8am-4pm, 9am-5pm or 10am-6pm) to cover extended days., • Strong oral communication with children, families, and colleagues Benefits • Generous PTO Policy, • Competitive Salary, • Medical & Dental Insurance, • Pension Plan, • 403b Retirement Plans, • Discount Perks for Movies, Broadway Shows, and Amusement Parks, etc., • Free Gym Membership to our MCC Fitness & 14TH ST Y Gym, • Discounts to programs at Educational Alliance LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. EEO INFO Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit https://edalliance.org. Monday - Friday, 8:00 AM - 4:00 PM 37.5 hours per week

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.

Liles Search Group is conducting a search for a Corporate Associate to join the New York City office of a growing, highly regarded law firm. Your application is confidential and will not be shared until we chat and your permission is given. \n \n New York office of a growing, highly regarded law firm. This posting is not on the firms website, yet.. be one of the first applicants. \n \n Our client is seeking a 2nd–4th year corporate associate with a strong foundation in general corporate and M&A work. This is an excellent opportunity for an attorney looking to join a collaborative, entrepreneurial corporate practice and take on increasing responsibility as the team continues to grow. \n \n The successful candidate will: \n\n • Support partners and senior associates on M&A and general corporate transactions\n, • 2–4 years of corporate law experience\n, • Experience with M&A and general corporate transactions\n, • Assist with drafting and negotiating transaction documents\n, • Conduct due diligence and assist with transaction management and closings\n, • Work on a variety of corporate matters, providing exposure to different aspects of the practice\n, • Collaborate closely with senior attorneys while taking increasing ownership of matters\n, • Have the opportunity to develop alongside a growing corporate team\n\n \n This position is being added as part of the firm's continued investment in and expansion of its corporate practice. \n \n The role is: \n\n • Hybrid\n, • Partnership Track\n, • AM200 Firm\n, • Compensation is competitive and negotiable\n\n \n Please apply or email me at Christina@LilesSearch.com -- if you have not worked with a recruiter before, it costs nothing for you to work with me!

Job Description Licensed Health Insurance Enrollment Specialist We are recruiting Licensed Health Insurance Agents on behalf of a cutting-edge, venture-backed health technology company. Their platform enables modern companies to transition away from traditional group health plans toward flexible, personalized health benefit stipends. In this high-impact seasonal role, you will guide individuals through choosing and enrolling in the best healthcare coverage for their unique needs during Open Enrollment, followed by specialized issue and carrier resolution work post-enrollment. Exceptional performers may be considered for long-term opportunities post-season. Key Responsibilities • Enrollment Consultation & Guidance (Peak Season): Conduct inbound/outbound consultation calls to guide client employees through selecting individual health insurance plans suited to their personal healthcare needs and budget., • Carrier Relations & Issue Resolution: Serve as the liaison between members and 80+ national carrier partners to troubleshoot enrollment blockers, verify plan activations, and clear carrier escalations., • Post-Enrollment & Payment Operations (Post-Dec 15): Investigate complex billing, payment, and enrollment discrepancies, working directly with carriers and policyholders to ensure seamless coverage continuity., • Multichannel Support: Handle escalated member support via phone, email, and live chat with high empathy and clarity. Who You Are • Consultative & Client-Centric: Passionate about demystifying health insurance for everyday people and empowering them to make informed healthcare decisions., • Operations & Detail-Oriented: Equal parts advisor and operational investigator-comfortable working in spreadsheets, carrier portals, and internal CRM systems to track down edge-case enrollment issues., • Flexible & Driven: Thrives in a fast-moving tech environment, comfortable navigating shift splits during peak enrollment weeks, and ready to roll up your sleeves., • Bilingual (Spanish): Bilingual Spanish-speaking licensed agents are highly encouraged to apply! Qualifications & Requirements • Licensure: Active Health Insurance License (Life & Health or Accident & Health) in good standing in your resident state. (No specific state preference)., • Experience: 1+ years of experience in health insurance sales, enrollment advising, customer service, or benefits administration., • Training Availability: Must be available for mandatory 2-week full-time onboarding starting October 21 (Monday-Friday, 9:00 AM - 5:00 PM EST)., • Full Season Availability: Full-time commitment required October 21, 2026 through February 2027., • Tech & Setup: Comfortable using modern software tools; must have a dedicated home office setup with high-speed internet. Location: Fully Remote (US - Open to all states) Pay Rate: $24-$29 / hour Employment Type: Seasonal / Full-Time Contract (October 2026 - February 2027) Schedule: • Peak Season (Nov 1 - Dec 15): Operations run 7 days a week; schedules fall within weekday hours (9:00 AM - 8:00 PM EST) and weekend shifts (11:00 AM - 3:00 PM EST)., • Post-Dec 15: Shifts focus to member issue resolution and carrier payment operations. For California Applicants: We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA). This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients. \nCompany Description Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine. Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us? Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

We are hiring a Customer Service Representative to provide friendly efficient support to customers via phone email or chat. Customer Service Representative. Customer ServiceHuman ResourcesAdministration JobsInformation TechnologyMicrosoft OfficeInformation ScienceHuman Resource Planning.

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Professional Services Team, GBG Americas The Professional Services team at GBG in the Americas region is a dynamic group of client-focused experts dedicated to delivering tailored identity and fraud solutions across a diverse portfolio of industries. This team partners closely with customers to ensure the successful implementation, optimization, and long-term value realization of GBG’s technology. With a strong emphasis on collaboration, innovation, and service excellence, the team operates in a fast-paced environment where cross-functional engagement and continuous learning are key. Joining this team means becoming part of a culture that values strategic thinking, customer success, and professional growth. The Role As a Senior Professional Services Consultant at GBG, in the Americas region, you will serve as the critical technical liaison between our Loqate business, our customers and our partners. You're a trusted advisor who leads clients through complex solution deployments and remains engaged to ensure long-term success. You will perform technical functions including customer onboarding and technical account management. You will drive adoption, troubleshoot challenges, and uncover opportunities for optimization and growth. This position blends the responsibilities of a domain expertise, implementation expert, customer advocate, and strategic consultant; offering a unique opportunity to make a measurable impact across high-profile client engagements. What you will do • Use understanding of multiple operating systems and web development languages to tailor the Loqate integration solution to meet customer expectations., • Provide Professional Services expertise to the Business Development and Customer Success teams., • Apply domain expertise to successfully configure, implement, and support all Loqate global location intelligence solutions., • Confidently present your knowledge of Loqate solutions to customers and prospects, both in person and remotely., • Build lasting customer relationships by staying engaged post-implementation, monitoring their success, and helping them get the most value from our platform, • Act as a strategic technical advisor, identifying expansion opportunities and consulting on compliance, security, and scalability challenges, • Be the voice of the customer internally, working with our product teams to address gaps and influence our roadmap based on real customer needs, • Troubleshoot complex technical issues across web services, system architecture and mobile solutions, when customers need help Requirements Skills we are looking for • 5+ years in a customer-facing technical role; i.e. Professional Services, Solutions Engineering, or Technical Consulting supporting Software, Fin Services, Communication, Retail, Health or other related Industries, • Experienced with address verification technology with e-commerce and digital checkout integrations (e.g., Adobe, Salesforce, and Shopify)., • Experienced with web services and systems architecture (e.g., HTML, CSS, and JavaScript), • Expertise in data quality analysis, integration support, and technical troubleshooting., • Exceptional communication skills. Able to explain complex technical concepts to both developers and business stakeholders, • Strong Project management capabilities with experience juggling multiple customer engagements simultaneously, • Proactive Problem-solving mindset. Able to anticipate challenges, work under tight timelines and execute with strong technical troubleshooting skills, • Global team experience; working with various cross functional teams/across time zones, • Able to prioritize and act with urgency. Demonstrates strong time management and responsiveness in fast-paced environments, • Ownership mindset as a technical consultant; taking full responsibility for successful delivery; ensuring an exceptional customer experience, • Skilled at uncovering customer requirements and identifying opportunities for long term value, growth and expansion Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job DescriptionWho We Are: Same Seats. Better Prices. Among the fastest growing technology companies, TickPick is reshaping the secondary ticket marketplace, putting money back in the wallets of live event-goers. Since inception, we have saved our customers over $55 million in service fees. Our BestPrice Guarantee backs up our promise to deliver better prices than our competition. For the last five years, TickPick has been named a Deloitte Technology Fast 500 award winner and has landed on lists of Inc. 5000's and Crain's New York Business' Fast 50. If you are passionate about concerts, sports, or theater, and want to see your skills and experience have a direct impact on a fast growing company, TickPick is the place for you. Who You Are: We are hiring a Lifecycle Marketing Manager to own how TickPick engages customers across email, SMS, and push. You will run the program end to end, from strategy through execution and measurement, with data and engineering support and a strong automation toolset at your disposal. This is a builder’s role for someone who wants to stay close to the craft while shaping the systems behind it, and it is scoped to grow with its results. What you’ll accomplish in your first year • A clear map of our lifecycle: the product messaging, stages, seasonal moments, partnerships, and top events, performers, and categories that should drive what we send., • An audited, streamlined journey architecture, with underperforming or overlapping messaging optimized or retired., • A CRM segmentation model built with the data team, with standardized company-wide definitions (new, repeat, lapsed, dormant, super-dormant, reactivated) and live reporting on cohort size, value, and migration., • A standing test-and-learn agenda producing measurable lifts in revenue and retention.Responsibilities Strategy and journeys • Own lifecycle strategy and execution across email, SMS, and push, from planning through optimization., • Build always-on journeys spanning onboarding, conversion, cross-sell, retention, reactivation, and win-back., • Design, present, and ship new campaigns and ad hoc sends that grow sales while protecting customer trust., • Optimize cadence, offers, and incentive strategy to lift engagement without driving fatigue or unsubscribes. Segmentation and personalization • Partner with the data team to define and maintain segments and lifecycle stages, with live reporting on cohort size, value, and movement between stages., • Drive behavior-based, triggered, and dynamic messaging from first-party data, starting with the highest-volume audiences and working toward the niche. Platform, deliverability, and data • Serve as the in-house owner of the ESP and CRM stack, from configuration and integrations through the data flows that feed it., • Protect deliverability and sender reputation, and partner with Product on consent and compliance across email and SMS. AI and automation • Build or co-build tooling that automates journey auditing, segment refresh, content variation, and reporting., • Help shape, test, and iterate the automation roadmap as new capabilities become available. Measurement and reporting • Own lifecycle reporting and forecasting, tying the program to revenue and lifetime value and contributing to planning., • Contribute to channel measurement strategy with a focus on incrementality., • Present performance quarterly and speak to progress and data weekly. Requirements • 5 to 8 years in CRM, lifecycle, retention, or database marketing, with your tactical depth intact, whether you rose quickly and stayed close to the craft or are a more senior operator returning to hands-on work., • Tactical mastery of email, SMS, and push execution, segmentation, and journey building. You get the most out of the tooling yourself., • Demonstrated use of AI at a software level. You have built or co-built tools, with a technical partner, a software kit, or on your own, that turn best practices into automated auditing, optimization, and reporting. This is beyond prompting in a chat interface., • Strong analytical skills, comfortable with cohort and LTV analysis and turning data into action., • A self-directed operator who can carry a function forward with data and engineering support.Preferred qualifications, • Hands-on experience with an ESP or CRM platform (Iterable, Braze, Klaviyo, or similar) and with deliverability and consent compliance., • Experience with predictive modeling and segmentation in partnership with a data team., • A track record of scaling program output faster than team size., • Sports, entertainment, and/or two-sided marketplace experience., • Bachelor’s degree in engineering or the sciences. Benefits • A hybrid in-office approach, enabling remote work a portion of each week, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan Contribution (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Holidays), • Family Leave (Maternity, Paternity), • Training & Development, • $100 Monthly Stipend to Attend Live Events, • Employee Outings, • Free Lunch & Snacks The estimated pay range for this role, based in New York City, is $125,000 - $155,000. This role will be eligible to participate in our company’s equity program. Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits, and other reward opportunities we provide. Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. The range above is for the expectations as laid out in the job description. However, we are often open to a wide variety of profiles and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate. Diversity at TickPick: At TickPick, we know that diversity of all types, in an environment that pursues equity and inclusion, strengthens our organization’s culture. When our employees are representative of the communities we serve, with diversity in demographics and a broad set of backgrounds, we provide a superior experience for both our customers and our employees. Fostering an open and supportive environment where our employees are empowered and encouraged to bring their whole selves to the table enables TickPick to thrive. The diverse approaches and collaborative problem-solving that result enable us to provide an innovative, nimble, and creative marketplace for our customers and sellers. This belief is central to who we are and what we do, and we are proud of it. TickPick, LLC is proud to be an equal opportunity employer open to all qualified candidates regardless of race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, marital status, citizenship status, military status, protected veteran status, or any other category protected by law.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities Performs all duties under appropriate clinical supervision, as directed or authorized by clinic mental health leadership, conducting all assessments and sessions in accordance with provided training and completing all assigned training based on assignment, as scheduled. Conducts evaluations and assessments for children, adolescents and adults using an array of standardized psychological tests to assess for intellectual and developmental disabilities (I/DD) and/or as part of screening and intake requirements for eligibility and/or psychotherapy and psychiatric services. Conducts assessments in accordance with all testing requirements relating to data collection, administration, interpretation (if appropriately licensed) and scoring to ensure integrity of assessment results and writes comprehensive summaries that are in line with test results. Develops person-centered treatment plans based on assessments of individual needs for assigned caseload, identifying areas of focus and therapeutic goals in collaboration with persons supported and their families, as applicable. Conducts individual, family and group therapy sessions for children, adolescents and adults on an ongoing or as needed basis consistent with prescribed treatment plans. Evaluates progress and effectiveness of clinical services provided on an ongoing basis and documents in accordance with all applicable requirements, reviewing and updating treatment plans to address new and changing areas of need. Completes and maintains all clinical documentation and paperwork in appropriate systems contemporaneously, on a timely basis and in accordance with all relevant laws, rules and/or regulations and established processes, including but not limited to written plans, treatment, therapy or session notes, assessments and data collection results. Regularly monitors all electronic communication methods including electronic health record (EHR), email, chat, etc. to provide timely responses, including for requested edits and resubmission of clinical documentation and/or to coordinate scheduling, clinical and billing-related needs or inquiries with appropriate internal or external parties. Regularly engages with the clinic mental health team, attending check-ins, meetings and actively participating in recurring clinical supervisions to maintain awareness of and/or provide insights regarding assigned caseload and to escalate concerns or questions. Collaborates with the multidisciplinary team, including clinic support staff, external providers and/or other outside agencies or entities, as needed regarding persons supported, responding to inquiries regarding assigned caseload, answering questions, addressing issues, providing information and/or facilitating coordination of services, scheduling, documentation or other needs. Participates in supervision of clinical student interns, which may include observing interns during therapy sessions, providing developmental feedback, compiling session notes, preparing and submitting billing documentation following sessions. Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA) and ensures cooperation with appropriate entities in any inspection, inquiry or investigation. Experienced Mental Health Clinicians with appropriate credentials may be assigned to assist with ongoing clinical trainings, conducting weekly group or breakout supervisions and/or training and mentoring less experienced clinicians or newly hired staff. Perform all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) Current license and registration issued by the New York State Education Department (NYSED) as Licensed Master Social Worker (LMSW), Licensed Mental Health Counselor (LMHC), Licensed Clinical Social Worker (LCSW) or Psychologist; or A student, intern or resident in psychology, pursuing a course of study leading to a doctoral degree in psychology in an institution approved by NYSED or current Limited Permit issued by NYSED (or eligibility for Limited Permit consistent with NYSED requirements) for which appropriate documentation authorizing practice at assigned YAI location(s) must be approved by NYSED prior to start date; or Master’s degree in Psychology or its equivalent and satisfactory proof of qualifying, continuous employment commencing on or before June 24, 2022 in a program or service operated, regulated, funded or approved by Office of Persons with Developmental Disabilities (OPWDD) or another human services agency consistent with the “grandparenting” provision defined in Part Y of Chapter 57 of the Laws of 2018 as described in OPWDD interpretative memo issued October 7, 2022 and Guidelines to Implement Part Y of Chapter 57 of the Laws of 2018 issued by NYSED or any subsequent updates or related provisions. Excellent oral and written communication and interpersonal skills, including the ability to build effective working relationships and collaborate with the clinic mental health team and staff across other disciplines, families and external providers. Ability to effectively communicate clinical matters appropriately to individuals at all levels (persons supported, families, external providers and other stakeholders). Demonstrates the highest standards of ethics and integrity, with a commitment to objectivity and upholding the integrity of clinical service provision and ability to maintain confidential and sensitive information. Self-directed, detail-oriented and highly organized, with strong time management skills and the ability to effectively manage competing priorities to meet billing submission deadlines/timelines. Proficiency with Microsoft Office, specifically Outlook, Excel and Word, email management and electronic systems such as Electronic Health Record (EHR) software and ability to learn to use computer equipment, software and/or electronic programs required to effectively carry out essential business processes. Completes all required trainings for assignment and actively participates in regular clinical supervisions. Ability to report on-site to assigned clinic location(s) across the NYC metropolitan area on a regular basis as required by caseload to conduct sessions and evaluations and as needed to attend supervisions or meetings. Ability to work a flexible schedule as required by caseload, which may include some evening and/or weekend hours. Ability to meet essential physical demands of position, including the ability to sit for extended periods, pushing, pulling and reaching with hands and arms to retrieve and display materials or to open and close doors; use hands to handle, finger or feel objects, tools or controls and ability to complete room set up for sessions, which may include moving/sliding tables, chairs and other equipment around or to room and to otherwise to move around the office/clinic. Preferred Qualification Requirements (desired requirements beyond MQRs above) Experience working with individuals with intellectual and developmental disabilities (I/DD). Verbal and/or written fluency in a second language preferred, Spanish highly preferred. Salary: $60,000 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description Collections & Denial Management Specialist Pay $23-27/hr Location Downtown Brooklyn, in-office (100% on-site) Summary Seeking a detail-oriented Collections & Denial Management Specialist to join a dynamic team in downtown Brooklyn. This role involves managing a high volume of complex claims, including workers’ compensation, auto, no-fault, and personal injury claims, utilizing phone, email, portals, and chat channels. The ideal candidate will be a problem solver with experience in navigating complex claims to ensure timely payments and resolve unpaid, short-paid, or denied claims. The position offers opportunities for growth, a supportive working environment, and potential bonuses. Requirements • Minimum of 3+ years experience as a Medical Collector, Patient Account Representative, or Workers’ Compensation Specialist, • Proven ability to problem solve complex claims, particularly through portals, email, chat, and phone, • Experience handling high-dollar claims and multiple accounts per day, • Strong communication skills and soft skills for effective claim resolution, • No specific educational or certification requirements Responsibilities • Manage approximately 30 accounts daily, focusing on resolving unpaid, short-paid, partial paid, or denied claims, • Utilize phone, email, portals, and chat to identify and correct claim issues, • Work on complex claims such as workers’ comp, auto, and personal injury through various channels, • Collaborate with team members and utilize a problem-solving approach to maximize claim payments, • Maintain accurate documentation and follow-up to ensure claim resolution, • Contribute to team goals and support a collaborative work environment Benefits • In-office work environment in downtown Brooklyn, • Promotion opportunities within the team, • Potential for individualized bonus plans based on performance, • Supportive team with good morale and a great work environment, • Eligibility for year-end bonuses and additional incentives as plans are finalized #LI-KC1 #LI-Onsite #Zr-pro #zr-rep #LI-KC1

Job Description Strength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a curious, collaborative Manager to join our Marketing Operations team and help turn great marketing ideas into scalable, measurable programs. In this role, you'll play a pivotal part in understanding our lead management processes, designing thoughtful solutions, and bringing those solutions to life across our marketing technology ecosystem, including Marketo. You'll partner closely with stakeholders across Marketing, Sales, and related teams to understand business needs, solve operational challenges, and create experiences that help our teams work more effectively. The ideal candidate is equally comfortable thinking strategically, getting hands-on in the technology, and finding practical ways to use automation and AI-enabled capabilities to improve how marketing operates. Your Mission: • Marketo Expertise: Contribute to the day-to-day management, troubleshooting, and solution design of our Marketo instance. We're a lean team, so everyone pitches in and has opportunities to make a hands-on impact., • Lead Management: Monitor and continuously improve lead management processes, including scoring, enrichment, lifecycle management, routing, and other operational workflows., • System Design: Understand how our marketing technologies work together and help design solutions that create a connected experience while minimizing unintended downstream impacts., • Campaign Design: Partner with demand generation and other marketing stakeholders to ensure campaigns are built and executed using best practices, with clear measurement tied to business outcomes., • AI and Automation: Explore and apply AI-enabled features and automation within marketing technologies to improve efficiency, data quality, campaign execution, personalization, and team productivity., • Technology Partnership: Help evaluate, implement, and optimize marketing technologies while contributing to a scalable and well-governed martech ecosystem., • Troubleshooting: Provide thoughtful, hands-on troubleshooting within Marketo and across the broader marketing technology stack., • Consent: Support the development and implementation of consent strategies in a privacy-first marketing environment. About You:, • MCE certification or comparable Marketo expertise required., • Experience using go-to-market technologies such as 6sense, Qualified, LeanData, and Salesloft is strongly preferred., • Experience working with AI-enabled marketing technologies, automation, or workflow optimization., • Strong understanding of Salesforce and how it connects with marketing systems., • Solid understanding of lead management concepts, including scoring, lifecycle management, routing, enrichment, and campaign measurement., • Strong problem-solving skills and the ability to translate business needs into practical technical solutions., • A collaborative, service-oriented mindset and the ability to build trusted relationships with stakeholders., • Self-starter with strong attention to detail and a desire to continuously improve processes., • Ability to manage workload independently, prioritize effectively, and keep work moving in a fast-paced environment., • 5+ years of experience in a Marketing Operations, Revenue Operations, or related operations role., • Bachelor's degree or equivalent relevant work experience., • Ability to work in a fast-paced, deadline-focused environment and manage multiple projects at the same time. For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range $112,500—$168,750 USD Where we Work We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube, • @LifeatOneTrust on InstagramYour Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form. Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com. Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionAbout Quilt Software Ever wondered how your favorite local shops compete with the big guys? That’s where we come in. We’re Quilt Software, providing Main Street's unsung heroes – from quirky cheese shops to family-run jewelry stores – with the tools they need to compete. Last year, we helped 14,000+ shops make over $2 billion in sales with our family of industry-specific software solutions. If you get a kick out of supporting local businesses, love great software, and want to be part of a company that’s powering Main Street, we’d love to chat. Come join us in our quest to keep local retail not just alive, but thriving! About the Job We are looking for an Accounting Manager to join our Finance team. The position is within our Corporate Division, reporting directly to the VP, Quilt Assistant Controller. We need an ambitious finance leader with experience in a high-tech fast-paced environment who enjoys simplifying complex issues and processes. You will have the freedom to create and grow professionally and make an immediate impact. The Accounting Manager will provide a broad spectrum of accounting support for a fast-growing, global SaaS technology company, including billing, revenue recognition, cash management, general accounting, payroll, sales taxes, and monthly closing/reporting activities. The role offers a multi-faceted experience with full visibility of the organization and broad exposure across the accounting function, along with opportunities for cross-functional collaboration and exposure to senior leadership across the entire Quilt business. As part of a lean team, this role will have meaningful ownership, work closely with experienced accounting leaders, and contribute to the development of scalable accounting processes as Quilt continues to grow. The ideal candidate is a naturally curious, ambitious self-starter who enjoys solving accounting challenges and is highly motivated to learn and grow within a fast-paced organization. Responsibilities: • Overall ERP Management of Netsuite and all financial systems, • Preparing and consolidating Corporate and Divisional Financial Statements, • Own key portions of the monthly, quarterly, and annual close processes while continuously identifying opportunities to improve efficiency, and ensuring an accurate and timely close, • Coordinate with external auditors (Grant Thornton), • Contribute to acquisition accounting, purchase accounting, and post-acquisition integrations from add-on acquisitions, • Help strengthen internal controls and build accounting processes that scale with the org., • Monthly revenue recognition processes in accordance with Revenue recognition (ASC606) and oversight of AR and Deferred Revenue accounts., • Treasury duties including daily cash management, forecasting, payables, • Intercompany and related party transactions, • Leases and Rent- Deferred Rent and lease commitments (ASC842), • Inventory and hardware accounting, including costing, valuation, and reconciliation and hardware accounting, including costing, valuation, and reconciliation, • Professional fees, compensation, and other accruals, • Advise on payment processing across multiple platforms including third party payment processors, • Prepare monthly financial statement fluctuation analysis for review, • Support the financial planning and analytics group with Budgeting and Forecasting, • Respond to customer, partner and internal business requests for detail information and other analyses, working across functions to research inquiries, • Assist with special projects assigned as requested by internal and external parties, • Recommend and build process improvements and automation initiatives, including ERP enhancements and AI-enabled workflows, • Partner cross-functionally with Finance, Operations, and leadership. Requirements Position Requirements: • Bachelor’s degree in Accounting, • Approximately 2-4 years of public accounting experience, preferably with a national accounting firm, • CPA preferred, • Strong understanding of U.S. GAAP and financial reporting principles, • Excellent analytical, organizational, and communication skills, • Ability to manage multiple priorities in a fast-paced environment, • Experience in software industry, ideally software as a service (SaaS) experience and understanding of related finance and accounting issues preferred, • Exposure to SEC reporting or public company audits preferred, • Interest in AI capabilities preferredKey Characteristics:, • Deadline driven, • Highly organized and detail oriented, • Exceptional analytical and problem-solving skills, • Strong time management skills, • Self-motivated, • Strong communication skills and proactively work with other employees of organization, • Ability to present ideas and work logically and clearly, • Advanced Excel and general computer skills; Financial systems experience highly preferred Benefits What We Offer • Comprehensive benefits package including medical, dental, and vision coverage., • 401 (k) Opportunity with Company Match, • Opportunities for career growth and advancement within a rapidly growing company., • Fun and collaborative work environment with a focus on teamwork and innovation. Compensation: $95k - $125k Base + Bonus Location: Hybrid, based in NYC, 1x-2x per week in the Office Supervisory responsibilities: None Notice: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time Notice - Employment Scams Communication from our team regarding job opportunities will only be made by a Quilt Software employee with an @quiltsoftware.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers, or banking information. If you believe a scammer is contacting you, please mark the communication as "phishing" or “spam” and do not respond.

Job Description About ParetoHealth ParetoHealth is redefining the way employers fund healthcare. As the largest and fastest-growing benefits captive in the United States, we help thousands of small and midsize employers take control of healthcare costs through a smarter, more sustainable model. Our mission is simple: give small and midsize employers the scale and protection they need to eliminate volatility and lower healthcare costs. By combining data-driven insights, innovative risk management, and the collective purchasing power of our community, we enable employers to reduce volatility, improve long-term outcomes, and reinvest savings into their businesses and their people. Headquartered in Philadelphia, ParetoHealth is growing rapidly and transforming one of the country's largest industries. Our success is fueled by talented people who are united by our four core values: Fire in the Belly, For the Greater Good, See the Field, and Get It Done Right. These values shape how we innovate, collaborate, make decisions, and deliver exceptional results for our clients and one another. If you're energized by solving complex challenges, thrive in a high-growth environment, and want to help reshape the future of healthcare, we'd love to meet you. Please note that ParetoHealth does not provide employment visa sponsorship for this position. Candidates must be authorized to work in the United States without sponsorship both now or in the future. Position Summary: The Growth team at Pareto plays a central role in shaping the company's growth strategy, enabling commercial success, and supporting executive team decision-making. We partner closely with senior leadership and cross-functional teams to explore new growth opportunities, evaluate strategic partnerships, and translate complex analysis into clear, actionable direction. The Director, Growth Strategy will play a pivotal role in advancing Pareto's growth strategy and supporting top-priority strategic initiatives with high executive visibility. This role is ideal for a highly analytical, structured thinker with strong executive presence who thrives in ambiguity and enjoys both identifying key business and market insights and partnering with the internal team to operationalize and drive impact. Key Responsibilities: Leveraging prior experience in management consulting, banking, corporate development, and/or corporate strategy, you will help define strategy, support execution, and drive measurable business outcomes. You will work closely with executive leadership, commercial teams, and cross-functional partners to evaluate opportunities, align teams, and operationalize decisions. Key responsibilities include: • Support executive leadership and Board of Directors discussions, including preparation of high-quality analyses and board slides, • Lead and support enterprise-level strategic initiatives, including regional growth initiatives, partnerships, and new opportunities, • Independently scope strategic problems, develop structured workplans, and drive projects from analysis through recommendation and execution, • Partner closely with commercial, product, and operations teams to ensure alignment and execution of strategic priorities, • Size opportunities and business impact using rigorous quantitative analysis and financial modeling., • Develop clear, compelling executive narratives and presentations, simplifying complex topics for senior stakeholders, • Monitor outcomes, build reporting, and manage performance metrics to ensure strategies translate into results. Partner closely with Rev Ops team to operationalize insights and align to Sales processes and tracking., • Mentor and develop more junior team members as a colleague, fostering structured thinking and high-quality delivery. Opportunity to grow into people manager role with direct reports. Required Qualifications / Skills: • 8-10 years of experience in a dynamic, fast-moving environment, with background in management consulting, investment banking, corporate development, and/or corporate strategy, • Strong preference for candidates who have consulting or banking experience followed by in-house experience, • Exceptional structured problem-solving and quantitative skills, including ability to derive insights from complex data, • Demonstrated expertise in storyboarding, executive storytelling, and presentation development, including facilitating live executive discussions, • Strong executive presence with the ability to listen, synthesize, influence, and communicate clearly, • Comfort operating in ambiguity; ability to simplify complex, cross-functional challenges into clear strategic direction, • Proven ability to manage multiple concurrent priorities and work effectively in a matrixed organization, • Experience leading significant workstreams or owning projects end-to-end, especially in coordination with go-to-market / commercial team, • Bachelor's degree required; MBA or other advanced degree preferred, • Experience in healthcare, specifically healthcare insurance, benefits, or payer-related segments preferred, • Advanced proficiency in PowerPoint and Excel; strong attention to detail and polish Perks & Benefits: • Fully paid medical, dental, and vision benefits., • Flexible PTO, • 401k company contribution, • Tuition reimbursement, • Professional development allowance, • Transportation allowance and daily parking reimbursement, • Engaging hybrid work environment We are guided by our values: Fire in the belly The drive to learn, to improve, and to deliver outstanding value every day. See the field The ability to see the big picture and prepare to meet tomorrow's needs. Get it done right The passion to produce at higher rates and to the highest standards. For the greater good A united community creating better health benefit solutions for all. Please note that any communication from our recruiters and hiring managers at ParetoHealth about a job opportunity will only be made by a ParetoHealth employee with an @paretohealth.com address. ParetoHealth does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information. We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the ParetoHealth People Ops Team with an @paretohealth.com email address.Disclosures:ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.California Applicants: See Pareto's CCPA Notice of Collection for California Employees and Applicants for information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, "Pareto") collects and uses personal information submitted by employment applicants.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) About the Role: Maven is looking for a full-time Senior Care Support Associate to join our Care Support team. Senior Associates are the backbone of our specialized support operations — they bring deep product knowledge, ownership over complex workflows, and a commitment to delivering exemplary care to members and providers alike. This role sits within our tiered support model at Tier 2 (Specialized) and above. In addition to handling nuanced member inquiries, Senior Associates take on cross-functional responsibilities including AI quality assurance, bug triage, and emerging workstreams as Maven's support capabilities evolve. Our Care Support team supports Maven members 7 days a week. The shifts we're hiring for are listed below in ET. • Monday - Friday, 8:30am - 5pm ET, • Tuesday - Saturday, 8:30am - 5pm ET weekdays, 9am - 5:30pm ET Saturday, • Sunday - Thursday, 8:30am - 5pm ET weekdays, 9am - 5:30pm ET Sunday What You'll Do: • Serve as first point of contact and deliver exemplary service to our members and providers through multiple channels, including messaging, phone and live chat, • Support members in enrollment, clinic and pharmacy coordination, and booking appointments with providers, • Apply deep product, partnership, and benefits knowledge to navigate nuanced care needs and resolve member escalations, • Handle specialized support workstreams including verification calls, Maven partnership inquiries, and clinic support questions, • Support quality assurance processes across Maven products, identifying improvement opportunities and surfacing trends to managers and team leads, • Assist with bug identification and triage in coordination with operations and product teams, surfacing technical issues with clear documentation, • Participate in service recovery processes and contribute to Voice of the Customer feedback loops, • Mentor and support junior associates through knowledge sharing and collaborative problem-solving What You'll Bring: • 2+ years of experience in high-volume customer service settings, • Experience providing support via phone, live chat, and messaging, • Experience in the healthtech, fertility benefits, or insurance space, • Strong written and verbal communication skills with a high degree of empathy, • Strong organizational skills, attention to detail, and the ability to independently manage multiple workstreams, • Comfortable adapting to shifting priorities in a fast-paced, remote environment, • Experience supporting specialty medications, chronic condition programs, or pharmacy coordination preferred, not required, • Experience with QA processes or reviewing support interactions for quality preferred, not required, • Experience working with Zendesk, Slack, and Google Workspace preferred, not required, • Comfort learning and using AI-assisted tools as part of your daily workflows preferred, not required, • Experience working in a tiered support or escalation-focused environment preferred, not required The base salary range for this role is $55,000 - $65,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidate in: AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, WA, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Large and fast-paced 1,200-unit residential community is seeking a highly organized and detail-oriented Resident Services/Accounts Receivable Specialist. This position plays a critical role in the property's financial and resident operations, with primary responsibility for rent collection, payment processing, delinquency management, resident account accuracy, move-out processing, security deposit dispositions, and coordination of legal collections activities. The position also provides administrative and resident-service support to the Property Manager and leasing team. The ideal candidate will have a strong working knowledge in the following areas: Accounts Receivable & Collections • Review and post all Accounts Receivable "AR" payments and charges/fees daily (both electronic and manual)., • Travel to local banks for manual deposits and company errands as needed., • Respond to escalated tenant payment inquiries via in-person, phone, email, and chat., • Develop and implement collection strategies to recover outstanding debts., • Prepare and distribute late notices and collection correspondence per company policy., • Monitor and initiate legal proceedings related to rent collection and evictions., • Process and report bad debt accounts to collection agencies monthly., • Negotiate payment plans, settlements, or other approved resolutions., • Maintain accurate records of all collection activities. Security Deposit & Account Management • Manage pre- and post-move-out inspections; apply damage charges accordingly., • Oversee Security Deposit escrow accounts in collaboration with Corporate Accounting., • Prepare former residents' security deposit dispositions accurately and promptly., • Ensure timely processing of refunds and owner distributions within predefined deadlines., • Reconcile deposit records with Corporate Accounting Department monthly., • Ensure proper posting and collection of all fees (late, legal, pet, damage, lock-out, etc.). Housing Assistance Program ("HAP") Administration • Distribute bulk rental assistance payments to the appropriate individual tenant accounts with accuracy and timeliness., • Complete annual HAP tenant recertifications to ensure compliance with agency guidelines., • Audit HAP tenant accounts to maintain up-to-date and accurate contract documentation., • Coordinate with housing agencies and maintain relationships with agency administrators., • Meet hard recurring deadlines on annual re-certification tasks for all HAP accounts. Compliance & Communication • Conduct all activities in accordance with Fair Housing Laws and company policies., • Maintain confidentiality and handle financial data responsibly., • Prepare and present regular reports on collections status and financial activities to management., • Attend required meetings, training sessions, and resident events. General Support • Assist with phone coverage and service ticket submissions as needed., • Provide customer service in the absence of forward-facing customer service agents., • Perform additional tasks as assigned by management.

Job DescriptionABOUT OUR COMPANY: The crushing weight of debt is something that we believe holds people back from reaching their dreams and making a splash in the world. So in 2013, after seeing our friends and family struggle with student loans, we created Splash Financial. Over the years, our mission has expanded to include helping people with other forms of debt - such as refinancing credit cards, which are at all time highs in the US. And we've been able to refinance $6+ Billion in loans through our network of Splash, powered credit union and bank partners who leverage our marketplace and automated loan processing technology. And we've raised over $135 million from investors like partners of DST Global, Citi Ventures, TruStage Ventures, Northwestern Mutual Future Ventures, Detroit Venture Partners, and more. But at our core, we're still that little company from Cleveland with a big dream: to make people more powerful than their debt and we're just getting started.. ABOUT OUR WORKPLACE: Splash is remote-first, and proud of it — though our collections team works in-person at our Arizona location. We spend our days simplifying financial products and getting them into the hands of people who need them most. Right now, we're focused on building financial technologies that fundamentally transform how the industry lends. Although Splash has been around since 2013, we still operate like a startup — fast-paced, nimble, and full of heart. We're good people who care deeply about doing meaningful work and we approach challenges with creativity, passion, and urgency. And to hire the best, we provide the best: great health insurance, competitive salaries, and unique benefits like quarterly meet-ups and access to engagement tools that keep us connected — even from afar. At Splash, everything we do is guided by our values: Own It – We take full accountability and follow through on commitments. Raise the Bar – We move fast, innovate faster, and push through barriers. Say the Hard Thing – We speak up with honesty, respect, and a desire to solve problems and make things better. Elevate Each Other – We win as a team by lifting each other up. These values show up in how we work and how we connect — whether we're collaborating on big projects or bonding over everyday moments. Yes, we even have Slack channels for #kids-and-pets and #food because we believe being human makes us better teammates. ABOUT THE ROLE: Splash Financial is seeking a Senior Compliance Manager to help build and scale our compliance program for consumer lending products. This is a build role, not a maintain-the-status-quo one: you'll combine strategic advisory with hands-on execution, partnering with Legal to guide product development, working directly with our bank partners on their compliance obligations for Splash programs, and designing the scalable workflows that let compliance keep pace with a fast-growing lending business. You'll also lead automation initiatives and own issue tracking, including complaints — all with the mandate to make compliance a strategic enabler of growth, not a bottleneck. WHAT YOU'LL DO AT SPLASH: Product & Partner Advisory • Act as a compliance advisor for new product development, ensuring alignment with federal/state regulations and bank partner requirements., • Collaborate with Product, Engineering, Marketing, Legal, and Operations to embed compliance into the product lifecycle from the start, not bolted on at the end., • Review implementation logs and documentation to support bank partner approvals. Systems & Workflow Design • Design and operationalize end-to-end compliance workflows, transitioning manual processes into automated, scalable systems., • Develop dashboards and reporting tools to monitor compliance health, regulatory obligations, and risk indicators., • Continuously improve compliance systems, tools, and workflows to keep pace with rapid growth and evolving regulations. Issue Management & Training • Review and respond to escalated complaints, identifying trends and root causes., • Manage issue tracking and remediation across the organization, escalating unresolved exceptions and driving timely resolution., • Develop and deliver compliance training, including annual certification training, to keep staff current on best practices.WHAT YOU'LL BRING TO SPLASH:, • Bachelor's degree required., • 6-10 years in compliance or risk management within fintech or financial services; experience with consumer lending and bank partnerships strongly preferred., • CRCM, CUCE, CUCO, CFE, CIA, or similar credentials are a plus., • Working knowledge of state and federal consumer protection regulations (ECOA, TILA, FCRA, FDCPA, UDAAP, GLBA and privacy, OFAC)., • Proven ability to design scalable compliance workflows and leverage technology for automation., • Strong analytical and problem-solving skills; comfortable working with data and dashboards., • Excellent communication and relationship-building skills, with the ability to influence cross-functional teams and leadership., • Experience with project management platforms (e.g., Jira)., • Highly organized and execution-oriented, with a genuine ability to thrive in a fast-paced, high-growth environment.COMPENSATION: The base salary range for this role is $140,000 to $195,000 annually, based on market data and internal compensation practices. This role may also be eligible for a bonus component tied to individual and company performance. Final compensation will be determined by factors such as location, experience, and skill level. SPLASHERS ENJOY: • Fully remote work freedom (for most roles), • Competitive salary packages, • Flexible PTO + 9 company holidays, • Equity: Share in our start-up success, • Comprehensive and affordable insurance benefits, • Paid parental leave for both caregivers, • Essential modern equipment to get the job done, • Fully paid Claude subscription to supercharge your work, • 401(k) for your future savings, • Quarterly meet-ups: In person & virtual fun, • Awesome Splash swag to flaunt your team spirit Employment at Splash is based on individual merit. Opportunities are open to all, without regard to race, color, religion, sex, creed, age, handicap, national origin, ancestry, military status, veteran status, medical condition, marital status, sexual orientation, affectional preference, or other irrelevant factors. Splash is an equal opportunity employer. JOB OFFER & RECRUITMENT SCAM NOTICE At Splash Financial, we want candidates to feel confident and safe throughout the hiring process. Unfortunately, scammers sometimes pose as employers to trick job seekers into sharing personal information or money. PLEASE BE AWARE: • Splash Financial will never ask for payment, banking details, or cryptocurrency as part of our hiring process., • All legitimate job communications from Splash Financial will come from an @splashfinancial.com email address., • We do not conduct interviews solely via text message or chat apps., • Any offer of employment will be made only after a formal interview process and will be sent directly from Splash Financial.IF YOU RECEIVE A SUSPICIOUS MESSAGE:, • Do not respond or share personal information., • Do not click on unknown links or download attachments., • Report the message to careers@splashfinancial.com

Job DescriptionAbout Courtside Courtside Ventures is an early-stage venture capital firm investing at the intersection of sports, entertainment, and consumer. We were founded in 2016 on a thesis most investors were missing: the real opportunity in sports wasn't the teams, leagues, or venues themselves, but the media, commerce, tech infrastructure, gaming, and health platforms built around them, serving fans who spend more on the category every year. A decade later, that thesis has produced a portfolio of 130 companies, including The Athletic (acquired by The New York Times), StockX (exited), Draftea, Rythm Health, and Beam (acquired by Microsoft), and has returned real capital to our LPs. Today we manage $300M+ across our funds. We have kept the team deliberately small. That is a strategy, not a constraint: everyone here sees deals end to end, and the person in this seat will have more responsibility in year one than an associate at a large platform fund gets in three. This is a role with high agency, high expectations, and high upside. The Role We are hiring an Associate to work directly with the investment team across the full lifecycle of a deal — from the first cold outreach to a founder, through diligence and the investment committee, into portfolio support and follow-on decisions. This is a hands-on seat within a small team. You will own workstreams, not slides. You will be in front of founders immediately, and your name will be on the thinking that comes out of this firm. What You Will Do • Sourcing. Build and run your own sourcing engine across sports, entertainment, and consumer — founder outreach, co-investor relationships, conferences, and scene-level presence in New York and other tech scenes. We see over 100 deals a week; your job is to make sure the right ones reach us first., • Diligence. Lead primary research on live opportunities: customer and expert calls, market sizing, competitive mapping, financial and cohort analysis, and reference checks. Help write the memo and defend the recommendation to the investment committee., • Thesis development. Pick categories, go deep, and form a view. Build market maps, size opportunities, and turn a thesis into an outbound sourcing plan — the way we found and won deals like Veo., • Portfolio management. Support founders post-investment on hiring, go-to-market, introductions, and follow-on financings. Track KPIs, maintain company records, and flag what is working and what is not., • Content and external voice. Write publicly for the firm — market pieces, category theses, "why we invested" posts, LP-facing content. Good writing is how a fund our size punches above its weight., • Conferences and network. Represent Courtside at industry events, and systematically build a network of founders, operators, and co-investors that compounds for the firm., • Fund management and operations. Contribute to LP reporting, portfolio and performance tracking, CRM hygiene, and the internal systems that keep a lean fund running well. Requirements What We Are Looking For Required: • Prior venture capital (or similar) experience as an analyst or associate. This is not an entry-level seat — you should already know what a data room, a cap table, an IC memo look like and have deep relationships within the VC ecosystem. This is also not a senior-level role, but there is a strong opportunity to move up within the organization., • Based in New York City or willing to split time in NYC (in office). Our categories are relationship businesses, and this one is run in person., • Independence in your work. You prefer to operate autonomously and are comfortable handling your work streams without oversight or hand-holding., • Working fluency with AI tools and workflows. We expect you to already be using AI to do the job — research, diligence synthesis, sourcing automation, writing — and to be able to show us what you have built. Expertise here is required, not a nice-to-have. You will be working with the Partners to refine our process., • Genuine interest and fluency in sports, entertainment, and consumer. You should have opinions about where these categories are going and be able to defend them., • Strong writing. Most of the work product of this job is prose. What actually separates candidates: • You have sourced a deal that got done., • You are genuinely part of a scene — a category, a community, a group chat — where things happen before they are obvious. Your sourcing channels are unique and actionable Day 1., • You have independent thought/judgment and will say the uncomfortable thing in an IC meeting., • You have built something: a company, a product, a newsletter, an internal tool, a following. NOTE: All applicants will get a confirmation request from Workable sent to their email provided. This must be validated in order for your application to be submitted. Additionally, please do not directly reach out to any members of the Courtside team regarding this role. Only applications submitted via Workable will be considered. Benefits Compensation & Benefits • Base salary of $130,000 – $150,000, depending on experience., • Participation in firm-wide carried interest pool, • Comprehensive benefits — medical, dental, and vision — fully paid for by Courtside., • A market-leading 401(k) match program., • Flexible PTO. In accordance with New York City law, the good-faith base salary range for this position is $130,000 to $150,000. Actual compensation will depend on experience and qualifications, and this range does not include bonus or carried interest.

Job DescriptionOf the 10 million Americans struggling with opioid misuse, only 1 in 10 receive treatment. This is an accessibility crisis, and we are on a mission to solve it by bringing life-saving care to the 89% currently left behind. Through a single app, Bicycle Health combines Medication for Opioid Use Disorder (MOUD) with behavioral healthcare, drug screening, therapy, and peer support. As a Full Stack Software Engineer, you will be responsible for building, enhancing, and maintaining the technology that our patients use to receive high-quality care. You will work across our web and mobile applications to help provide efficient, modern, secure, and comprehensive telehealth services. As a key member of our engineering team, you will contribute to a mission-driven codebase that directly impacts patient outcomes. We're building something meaningful here, and we need someone who's excited about using their technical skills to make healthcare better for everyone. If you're ready to tackle meaningful challenges and grow with a team that values both technical excellence and human impact, we'd love to talk. Does collaboration, innovation, and the chance to make a real difference in healthcare sound exciting to you? Let's chat about how you can help shape the future of telehealth. Location: Remote Schedule: Full time (40 hrs) Target Pay Range: $120,000 - $160,000 per year + Equity - Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Benefits: • Discretionary PTO + 8.5 days of additional sick time + 10 paid holidays, • Paid parental leave, • 100% Employer Paid Employee Medical, Dental, and Vision Insurance, • Employer Paid STD & LTD, • 401k, • $50 monthly Remote Work Stipend You can expect to: • Use your knowledge of modern technologies (TypeScript, React, GraphQL, and Node.js) to implement, test, and maintain critical product features., • Partner with product managers, physicians, and staff members to build solutions that improve the patient experience., • Build and maintain features across our entire ecosystem, including mobile applications, TypeScript backend services, and cloud-based data layers, ensuring end-to-end functionality and performance., • Operate with openness and integrity, contributing to a diverse, inclusive, and low-ego collaborative environment., • Deliver value to our users reliably and transparently, maintaining high standards for code quality and performance., • Embrace Lean Startup behaviors, looking for ways to make technology and processes simpler and more efficient., • Build strong relationships with teammates and stakeholders, participating in code reviews and shared learning sessions., • Regular and predictable attendance is required. Qualities we're looking for: • 3-5 years of professional experience building and maintaining web or mobile-responsive applications and backend services., • Proficiency with React and Node.js. Strong experience with TypeScript is highly preferred., • Experience working with GraphQL or Express and designing/consuming RESTful APIs., • Familiarity with Google Cloud Platform (GCP) or similar cloud environments., • Understanding of iterative agile delivery, CI/CD pipelines, and writing testable, maintainable code., • A proactive approach to troubleshooting and a desire to take ownership of discrete features or modules., • Consistent access to a private work environment with high speed internet and professionally appropriate surroundings for frequent video conferencing and a workstation setup conducive to remote work needs. This is a full-time (40hrs per week) remote position. #LIRemote #zr About Bicycle Health: Bicycle Health is a telemedicine group that specializes in the evidence-based treatment of individuals with Opioid Use Disorder using buprenorphine. We believe addiction treatment should be available to everyone who needs it. And with our technology-driven approach, we work to reach as many people as possible. Our innovative model has achieved clinical outcomes that exceed expectations for standard-of-care in-person treatment nationally. Our mission is to increase access to high quality, affordable, convenient and confidential Opioid Use Disorder treatment for all. Our Commitment to Candidates • Real Human Communication: No "black holes" - we promise a response to every single applicant. Our goal is to keep you in the loop with clear updates. While application review times may vary, we commit to giving you updates within 3 business days after every completed interview., • A Fair Start: We believe everyone deserves a real look. We never use AI to auto-reject candidates., • Thorough but Respectful: We have a high bar for our team, so our process is rigorous. However, we promise not to make you jump through unnecessary "hoops." We aim for a process that is deep enough to get to know you, but lean enough to respect your schedule., • Specific Feedback: We want every conversation with us to be worth your while. If you spend time interviewing with our team, we're happy to share personalized feedback to help you in your career journey—if that's something you'd find helpful! Curious about how the Talent Team uses AI? Learn more. Candidates must be currently authorized to work in the United States on a full-time basis and physically reside within the US. Bicycle Health does not offer visa sponsorship now or in the future for this role. Notice to Recruitment & Staffing Agencies: Bicycle Health is not utilizing outside recruitment, staffing agencies, or search firms at this time. We do not accept unsolicited resumes, and any unsolicited submissions will be considered the property of Bicycle Health with no agency fees owed. We respectfully request that agencies do not email or contact our employees regarding open roles. Thank you! Recruitment Scam Notice We are aware of fraudulent recruiting messages circulating that claim to represent our company. Please note: • All official communication from our recruiting team will come from an @bicyclehealth.com email address., • We will never ask you to pay fees, purchase equipment, or provide financial information as part of our hiring process., • We will never request your Social Security number or banking information before an offer of employment is made., • We only conduct interviews through legitimate, scheduled channels and will never make job offers via text message or chat apps. If you believe you have been contacted by someone misrepresenting our company, please report it to careers@bicyclehealth.com. Bicycle Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis forbidden under federal, state, or local law.

Job Description CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com. What You'll Do: Support is a deep part of our culture here at Weights And Biases by CoreWeave. We believe that the best way to build a great product is to listen to real users and follow their lead to shape our priorities and roadmap. In this role, you will work on a diverse set of problems in a fast-moving environment, collaborate cross-functionally with our team to support our users, and help shape our product. Your main goal will be to quickly get answers to all user messages. Customers write in with highly technical questions, suggestions, or bug reports, and we need to give them timely responses to fulfill SLAs. Ideally, we're looking for someone with technical skills who would like to support our customer base. If you've found yourself wanting to be more external but still build programming/machine learning skills, this is the role for you. About the role: • Quickly respond to all inbound support requests, including email, live chat, and community forums, • Triage bugs and requests based on customer type and severity of issue, • Track inbound and outbound responses to ensure contact SLAs are being met, • Maintain a fast response time for entire user base, • Collaborate with the engineering and product team when troubleshooting issues and providing feedback on features, • Recognize trends in user messages to help identify areas of improvement in internal or external documentation, • Learn Weights & Biases' product features and build up knowledge base to resolve issues on your own, • Participate in a 24/7 on-call rotation to provide support during weekends Who You Are: • 2+ Programming experience, from either an engineering role, a computer science degree, or personal projects, • Python proficiency, • Experience using any of the following: Keras, Tensorborad, Tensorflow, Pytorch, Pytorch Lightning, Jupyter notebooks, colabs, matplotlib and other ML frameworks and tools, • A passion for connecting with real users and enabling them to be power users of the product, • Good organization of assigned requests to oversee timely follow-up for every message, • Work autonomously in a self-directed environment, • Proactively find ways to improve processes and collaborate internally, • Answer messages with a kind, thoughtful tone that makes users feel appreciated and connected to our team, • Interest in machine learning Preferred: • Previous experience in machine learning, • Customer service experience in a technical SaaS environment, • Experience in frontend frameworks, • Experience with Docker, AWS, GCP, Azure, • Experience with Kubernetes or other cloud infrastructures Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Why Us? We work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $99,000 to $145,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job DescriptionCompany Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining the technical vision, designing scalable and resilient architectures, and ensuring alignment with business objectives and enterprise technology strategy. You will act as a key technical leader, working closely with business stakeholders, product owners, and cross-functional engineering teams to deliver integrated, future-ready customer experience solutions built on the Genesys Cloud CX platform. Responsibilities: • Lead the end-to-end architecture and design of Genesys Cloud CX solutions, • Translate business requirements into scalable, secure, and high-performing technical designs, • Define and drive the technical roadmap for contact center and CX platforms, • Collaborate with enterprise architects and other technology teams to ensure seamless integration across systems, • Provide hands-on technical leadership across solution design, development, testing, and deployment phases, • Guide and mentor engineering teams, ensuring best practices and architectural standards are followed, • Oversee integrations with third-party systems such as CRM, WFM, and analytics platforms, • Ensure solutions meet security, compliance, and performance requirements, • Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovationQualifications, • 7+ years of experience in contact center technologies, with strong expertise in Genesys Cloud CX solutions, • Proven experience in designing and delivering large-scale cloud contact center solutions, • Strong knowledge of: IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging); Workforce Management (WFM), call recording, and analytics; AI/ML capabilities, • Hands-on experience with API integrations (REST/SOAP) and microservices architecture, • Experience integrating Genesys Cloud CX with CRM platforms such as Salesforce, Microsoft Dynamics, or ServiceNow, • Strong background in infrastructure planning, solution design, deployment, and lifecycle management, ensuring high availability and performance, • Solid understanding of business processes and their alignment with customer experience technologies, • Deep knowledge of SIP infrastructure, including SIP protocol, Session Border Controllers (SBCs), and load balancing approaches Additional Information We offer: • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth., • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program., • Work From Anywhere Culture: make the most of the flexibility that comes with remote work., • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities., • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries., • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events., • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality., • Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Job Description About ParetoHealth ParetoHealth is redefining the way employers fund healthcare. As the largest and fastest-growing benefits captive in the United States, we help thousands of small and midsize employers take control of healthcare costs through a smarter, more sustainable model. Our mission is simple: give small and midsize employers the scale and protection they need to eliminate volatility and lower healthcare costs. By combining data-driven insights, innovative risk management, and the collective purchasing power of our community, we enable employers to reduce volatility, improve long-term outcomes, and reinvest savings into their businesses and their people. Headquartered in Philadelphia, ParetoHealth is growing rapidly and transforming one of the country's largest industries. Our success is fueled by talented people who are united by our four core values: Fire in the Belly, For the Greater Good, See the Field, and Get It Done Right. These values shape how we innovate, collaborate, make decisions, and deliver exceptional results for our clients and one another. If you're energized by solving complex challenges, thrive in a high-growth environment, and want to help reshape the future of healthcare, we'd love to meet you. Please note that ParetoHealth does not provide employment visa sponsorship for this position. Candidates must be authorized to work in the United States without sponsorship both now or in the future. Position Summary: The Product Marketing Manager – Risk Shield is responsible for executing go-to-market programs that support Pareto's Risk Shield portfolio. This role develops messaging, sales content, customer communications, enablement materials, and growth and retention programs that help commercial teams win new business, strengthen customer relationships, and retain Members. Reporting to the Director of Product Marketing – Risk Shield, this role serves as a key partner to the Sales and Customer Management teams. Key Responsibilities: • Support execution of go-to-market initiatives across the Risk Shield portfolio, • Develop and maintain sales presentations, playbooks, battlecards, one-pagers, case studies, and customer-facing materials, • Create and manage customer communications across implementation, onboarding, renewal, and retention touchpoints, • Develop customer proof points, success stories, case studies, and value narratives that support commercial conversations, • Partner with Sales and Customer Management teams to support enablement and training initiatives, • Maintain and continuously improve sales and enablement content within Seismic and other commercial platforms, • Support Consultant First, National, and Member engagement programs through content and program execution, • Conduct competitive and market research to support messaging, enablement, and sales strategies, • Gather and synthesize field feedback to identify opportunities for improving messaging, content, and customer experience, • Partner with Marketing, Product, and Commercial teams to support product launches, campaigns, and GTM programs, • Track program performance and provide recommendations for continuous improvement, • Leverage AI tools to accelerate content creation, research, enablement, and program execution while maintaining high standards for quality and accuracyQualifications / Skills:, • Strong writing, communication, and storytelling skills, • Ability to translate complex concepts into clear, compelling content, • Experience developing sales enablement and customer-facing materials, • Strong project management and organizational skills, • Ability to manage multiple projects and stakeholders simultaneously, • Strong collaboration skills and comfort working across cross-functional teams, • Analytical mindset with the ability to turn insights into action, • Proficiency with presentation development and content management tools, • Proficiency with AI-powered productivity, research, and content development tools, with demonstrated ability to incorporate them into day-to-day workflows, • Curiosity and aptitude for identifying new AI use cases that improve quality, speed, and efficiencyMinimum Requirements:, • 5-8 years of experience in Product Marketing, Marketing, Sales Enablement, Communications, Product Management, or related fields, • Experience supporting B2B sales organizations preferred, • Experience creating customer-facing and sales-facing content, • Healthcare, employee benefits, insurance, financial services, or other highly regulated industry experience preferred, • Bachelor's degree required Perks & Benefits: • Fully paid medical, dental, and vision benefits., • Flexible PTO, • 401k company contribution, • Tuition reimbursement, • Professional development allowance, • Transportation allowance and daily parking reimbursement, • Engaging hybrid work environment We are guided by our values: Fire in the belly The drive to learn, to improve, and to deliver outstanding value every day. See the field The ability to see the big picture and prepare to meet tomorrow's needs. Get it done right The passion to produce at higher rates and to the highest standards. For the greater good A united community creating better health benefit solutions for all. Please note that any communication from our recruiters and hiring managers at ParetoHealth about a job opportunity will only be made by a ParetoHealth employee with an @paretohealth.com address. ParetoHealth does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information. We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the ParetoHealth People Ops Team with an @paretohealth.com email address.Disclosures:ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.California Applicants: See Pareto's CCPA Notice of Collection for California Employees and Applicants for information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, "Pareto") collects and uses personal information submitted by employment applicants.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities Performs all duties under appropriate clinical supervision, as directed or authorized by clinic mental health leadership, conducting all assessments and sessions in accordance with provided training and completing all assigned training based on assignment, as scheduled. Conducts evaluations and assessments for children, adolescents and adults using an array of standardized psychological tests to assess for intellectual and developmental disabilities (I/DD) and/or as part of screening and intake requirements for eligibility and/or psychotherapy and psychiatric services. Conducts assessments in accordance with all testing requirements relating to data collection, administration, interpretation (if appropriately licensed) and scoring to ensure integrity of assessment results and writes comprehensive summaries that are in line with test results. Develops person-centered treatment plans based on assessments of individual needs for assigned caseload, identifying areas of focus and therapeutic goals in collaboration with persons supported and their families, as applicable. Conducts individual, family and group therapy sessions for children, adolescents and adults on an ongoing or as needed basis consistent with prescribed treatment plans. Evaluates progress and effectiveness of clinical services provided on an ongoing basis and documents in accordance with all applicable requirements, reviewing and updating treatment plans to address new and changing areas of need. Completes and maintains all clinical documentation and paperwork in appropriate systems contemporaneously, on a timely basis and in accordance with all relevant laws, rules and/or regulations and established processes, including but not limited to written plans, treatment, therapy or session notes, assessments and data collection results. Regularly monitors all electronic communication methods including electronic health record (EHR), email, chat, etc. to provide timely responses, including for requested edits and resubmission of clinical documentation and/or to coordinate scheduling, clinical and billing-related needs or inquiries with appropriate internal or external parties. Regularly engages with the clinic mental health team, attending check-ins, meetings and actively participating in recurring clinical supervisions to maintain awareness of and/or provide insights regarding assigned caseload and to escalate concerns or questions. Collaborates with the multidisciplinary team, including clinic support staff, external providers and/or other outside agencies or entities, as needed regarding persons supported, responding to inquiries regarding assigned caseload, answering questions, addressing issues, providing information and/or facilitating coordination of services, scheduling, documentation or other needs. Participates in supervision of clinical student interns, which may include observing interns during therapy sessions, providing developmental feedback, compiling session notes, preparing and submitting billing documentation following sessions. Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA) and ensures cooperation with appropriate entities in any inspection, inquiry or investigation. Experienced Mental Health Clinicians with appropriate credentials may be assigned to assist with ongoing clinical trainings, conducting weekly group or breakout supervisions and/or training and mentoring less experienced clinicians or newly hired staff. Perform all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) Current license and registration issued by the New York State Education Department (NYSED) as Licensed Master Social Worker (LMSW), Licensed Mental Health Counselor (LMHC), Licensed Clinical Social Worker (LCSW) or Psychologist; or A student, intern or resident in psychology, pursuing a course of study leading to a doctoral degree in psychology in an institution approved by NYSED or current Limited Permit issued by NYSED (or eligibility for Limited Permit consistent with NYSED requirements) for which appropriate documentation authorizing practice at assigned YAI location(s) must be approved by NYSED prior to start date; or Master’s degree in Psychology or its equivalent and satisfactory proof of qualifying, continuous employment commencing on or before June 24, 2022 in a program or service operated, regulated, funded or approved by Office of Persons with Developmental Disabilities (OPWDD) or another human services agency consistent with the “grandparenting” provision defined in Part Y of Chapter 57 of the Laws of 2018 as described in OPWDD interpretative memo issued October 7, 2022 and Guidelines to Implement Part Y of Chapter 57 of the Laws of 2018 issued by NYSED or any subsequent updates or related provisions. Excellent oral and written communication and interpersonal skills, including the ability to build effective working relationships and collaborate with the clinic mental health team and staff across other disciplines, families and external providers. Ability to effectively communicate clinical matters appropriately to individuals at all levels (persons supported, families, external providers and other stakeholders). Demonstrates the highest standards of ethics and integrity, with a commitment to objectivity and upholding the integrity of clinical service provision and ability to maintain confidential and sensitive information. Self-directed, detail-oriented and highly organized, with strong time management skills and the ability to effectively manage competing priorities to meet billing submission deadlines/timelines. Proficiency with Microsoft Office, specifically Outlook, Excel and Word, email management and electronic systems such as Electronic Health Record (EHR) software and ability to learn to use computer equipment, software and/or electronic programs required to effectively carry out essential business processes. Completes all required trainings for assignment and actively participates in regular clinical supervisions. Ability to report on-site to assigned clinic location(s) across the NYC metropolitan area on a regular basis as required by caseload to conduct sessions and evaluations and as needed to attend supervisions or meetings. Ability to work a flexible schedule as required by caseload, which may include some evening and/or weekend hours. Ability to meet essential physical demands of position, including the ability to sit for extended periods, pushing, pulling and reaching with hands and arms to retrieve and display materials or to open and close doors; use hands to handle, finger or feel objects, tools or controls and ability to complete room set up for sessions, which may include moving/sliding tables, chairs and other equipment around or to room and to otherwise to move around the office/clinic. Preferred Qualification Requirements (desired requirements beyond MQRs above) Experience working with individuals with intellectual and developmental disabilities (I/DD). Verbal and/or written fluency in a second language preferred, Spanish highly preferred. Compensation: $60,000 annually, plus bonus incentives All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Global Gaming Team GBG’s Global Gaming team partners with leading operators, platforms, and technology providers across online gaming and sports betting worldwide. We help customers navigate complex regulatory environments, mitigate fraud, verify identity with confidence, and deliver secure, trusted player experiences at scale. This is a high-growth team operating in a fast-moving, highly regulated industry where innovation, trust, and compliance are critical to success. The Role - Sales Executive, Gaming As a Sales Executive within GBG’s Global Gaming business, you will play a critical role in driving revenue growth across a defined portfolio of online gaming operators, platforms, and digital gambling organizations. You’ll be responsible for winning new business while expanding strategic relationships with existing customers, positioning GBG’s identity, fraud, and location intelligence solutions as essential enablers in highly regulated markets. In this role, you’ll partner closely with Product, Marketing, Pre‑Sales, and Customer Success to deliver tailored, high‑impact solutions that help gaming operators meet regulatory requirements, reduce fraud, and create secure, seamless player experiences. You’ll operate as a trusted advisor, navigating complex sales cycles and bringing commercial insight and industry knowledge to every customer engagement within the global gaming ecosystem. What you will do • Develop and execute a strategic territory and account plan to consistently achieve quarterly and annual revenue targets., • Own the full sales cycle—from prospecting and qualification through negotiation and close—across complex, regulated gaming environments., • Build trusted relationships with senior stakeholders across Operations, Compliance, Fraud, Risk, and Technology within gaming organizations., • Uncover customer challenges and clearly articulate how GBG’s identity, fraud, and location solutions address regulatory, onboarding, and risk needs., • Collaborate closely with Pre‑Sales and Product teams to deliver tailored demonstrations, solution proposals, and RFP responses., • Maintain accurate pipeline forecasting and CRM discipline to ensure visibility, predictability, and accountability., • Stay current on gaming regulations, market trends, competitor offerings, and emerging risks to inform sales strategy., • Represent GBG at industry events, conferences, and customer engagements across global markets., • Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term account growth., • Share market and customer insights that help shape product innovation and influence GBG’s roadmap priorities. Requirements Skills we are looking for • Proven success in B2B SaaS sales, ideally within identity, fraud, regtech, martech, payments, or adjacent technology sectors., • Strong understanding of online gaming, sports betting, or digital entertainment, or a demonstrated ability to quickly ramp in regulated markets., • A consistent track record of meeting or exceeding revenue targets in complex, enterprise sales environments., • Ability to translate complex technical solutions into clear, compelling value propositions for executive and technical audiences., • Experience selling multi‑product or platform‑based solutions into mid‑market and enterprise customers., • Exceptional stakeholder management, negotiation, and presentation skills across diverse buyer personas., • Highly self‑motivated, organised, and comfortable owning a revenue number end‑to‑end., • Collaborative mindset with the ability to work effectively across cross‑functional, global teams., • A strong growth mindset and commercial curiosity about customer challenges, regulatory change, and industry evolution. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job Description About Brillio Brillio is one of the fastest-growing digital technology service providers and a trusted partner to Fortune 1000 companies seeking to transform disruption into competitive advantage through innovative digital adoption. Brillio's professionals, known as "Brillians," combine deep technology expertise, design thinking, and a strong commitment to client success to deliver transformative outcomes. Recognized year after year as a Great Place to Work®, Brillio continues to attract top talent by offering opportunities to work on cutting-edge technologies and impactful digital transformation initiatives. Position Summary • We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards., • The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities • Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout., • Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements., • Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements., • Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems)., • Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences., • Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics., • Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency., • Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools., • Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams., • Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications • 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation., • Strong nice to have: understanding of healthcare call center operations, including member services, provider support, care management, and utilization review., • Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design., • Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications., • Experience with voice UX, IVR design, and contact center reporting/analytics., • Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features., • Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners., • Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education • Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. Preferred Experience Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based enviro Remote position based in EST or CST. Know more about Brillio: https://www.brillio.com/join-us/ PPE: https://www.brillio.com/platform-and-product-engineering/ Equal Employment Opportunity Declaration Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description At Morning Brew Inc., we mix what you need to know with our unique brand of wit to attract, and build real relationships with, the next generation of business leaders. We speak to them like people, ensuring they get the context and insight needed to make decisions every day. Loyalty and trust are our most valuable currencies. Whether scrolling, reading, watching, or listening, our audience trusts us for credible, entertaining business content that makes an impact on their personal and professional lives. The Morning Brew team is clever, creative, and growing fast. Want in? Read on. OVERVIEW Are you the go-to in your group chat for breaking down complicated news out of Wall Street, Silicon Valley, and Washington? Do you have a passion for staying current and the ability to maintain your sense of humor even when the news is rough? Then let’s talk. We’re looking for an enthusiastic, voice-y writer to write for Morning Brew’s flagship daily newsletter and occasionally craft content for our social media accounts on a weekend schedule. Morning Brew’s newsletter, read by more than 4 million people seven days a week, offers a recap of the day’s news from the business world and beyond in just a five-minute read. Its secret sauce is not just expert curation of the news, but also the way that information is presented—in a friendly, funny, and inclusive voice. We deliver all the important updates our readers need to start their day without making them want to crawl back into bed. Morning Brew has also become a major force on social channels such as Instagram, Twitter, and TikTok. On these platforms, the Brew brings the same blend of style and information to engage readers when they’re not in their inbox. The purpose of this role is to maintain the continuity and quality of the Brew’s newsletter and social accounts from the end of the week through the weekend. Morning Brew is based in New York City and local candidates will be given preference, though remote applications will be considered. WHAT YOU'LL DO Write for the flagship newsletter, writing at least one story per day, as well as a weekly market recap and week ahead preview Contribute story ideas and pitches for the newsletter Write up tweets or Instagram posts when major news breaks WHAT YOU'LL BRING A minimum of three years writing in a newsroom or media environment, ideally covering business, markets, or world events Excellent editorial judgment and attention to detail Comfort working under tight deadlines Ability to use humor in your writing (puns encouraged) Fluency with online publishing tools and collaborative workflows Familiarity with social platforms and the ability to distill news stories into X-length posts and find the perfect meme to match COMPENSATION $75,000 - $80,000 *Final offers for this job will be made within the parameters of the salary range provided, commensurate with experience. Total offer package to include benefits highlighted under our perks section below. HOW WE TREAT EACH OTHERRespectful Candor -- We believe that engaging in timely, constructive, and open discourse is an act of respect that makes for a more transparent and productive work environment. Empathy -- We establish a strong partnership of trust with our co-workers and partners. We build human connections in order to understand each other. Inclusivity -- Morning Brew Inc is deeply committed to fostering a transparently inclusive workplace environment, and people of color, women, people with disabilities, veterans, and LGBTQIA+ candidates are strongly encouraged to apply. HOW WE TREAT OUR WORKCuriosity -- We learn every day through deliberate inquiry and exploration. We re-examine assumptions to be a better company, offer better products, and become better colleagues. Accountability -- We celebrate our successes and own our failures. Taking responsibility for our actions allows us to learn from our experiences. Bias Toward Action -- We know speed matters in business so we embrace quick and calculated risk-taking. We understand that many actions are reversible and therefore we are solutions-oriented, even when facing obstacles and challenges. Challenger Mentality -- We don’t allow ourselves to be comfortable with our success. We are hungry to become the best and create more value for our audience. Clarity of Purpose -- We understand the “why” in our work, which helps us to operate at our highest level of performance and efficiency. PERKS While being surrounded by a bunch of cool people who look great in crewnecks is its own reward, we have plenty more to offer. Brew’s HQ: Pick an adjustable standing desk or cozy corner and load up on free coffee (duh) and snacks at our new two-story office space in NYC’s Flatiron District. 401(k) employer match: We want to help you prepare for the future, now. Premium health, vision, and dental plans: Your health matters! Mental health benefits: Personalized plans and programs to promote your mental well-being. Extra help when you need it: Including a care concierge, plus free access to One Medical and the Calm app. Family planning: Want to join #brewparents? Generous paid parental leave and fertility coverage for eligible employees. Employee Resource Groups: Black Coffee, LGBTQ Brew, AAPI Brew, Cafe Con Leche, and Grounded Gym and workout class reimbursements: It pays to be healthy. Annual learning credit: Want to learn something new? We'll reimburse you. BRIEF BREW HISTORY Morning Brew Inc. was founded in 2015 by two entrepreneurial college students who noticed their peers were not consuming legacy media resources about business and finance news, but had a high desire to learn about those topics. What started as a small on-campus email has since evolved into a multi-channel media company that operates 20+ unique content franchises. All while maintaining our witty, honest and engaging tone that millions of loyal MBI audience members rely upon daily to better navigate the world. In 2020 a majority stake in MBI was acquired by Axel Springer SE and in February 2025 that position was increased to full ownership of the business. Axel Springer SE is a family-owned, transatlantic media company headquartered in Berlin and New York that is committed to the values of a free and informed society. To learn more about Axel Springer SE and what defines us, visit http://axelspringer.com/en/what-defines-us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts university. The University combines a strong core curriculum with a full array of majors in the liberal arts and, within the tradition of liberal education, selected professional fields of study. At Mount Saint Vincent, a student’s education extends beyond knowledge, skills, and preparation for work. We seek the development of the whole person. In the spirit of Vincent de Paul and Elizabeth Ann Seton, we foster an understanding of our common humanity, a commitment to human dignity, and a full appreciation of our obligations to each other. Through its School of Professional and Continuing Studies, the University extends its primary undergraduate mission by offering high quality graduate studies in business, education and nursing and an array of undergraduate and certificate programs serving non-traditional students. Job Description: The Associate Director for Admission is responsible, identifying, recruiting and enrolling incoming prospective high school students and other populations as required while providing guidance to Assistant and Senior Assistant Directors of Admissions. This roll also provides support to the Director and Enrollment Division. Responsibilities: Leadership & Supervision • Develop and maintain strong understanding and knowledge of the University, its academic and student life programs, and policies in order to communicate accurate and current information to prospective students., • Provide guidance, mentorship, and performance feedback to members of the admission team., • Serves as Director and primary point of contact in the absence of the Director, • Working with Director of Undergraduate Admission, lead training for new counselors and support professional development for the team., • Manage at least one strategic initiative or functional area (e.g., Slate CRM workflows, transfer recruitment, counselor engagements, data reporting, direct admission, campus events, or digital marketing pipelines)., • Assist in setting annual enrollment targets, project timelines, and recruitment strategies., • Serve as a point of contact for designated academic programs, schools, or student pipelines. Recruitment & Outreach, • Manage a defined recruitment territory with clear goals and travel expectations., • Represent UMSV at high schools, college fairs, specialized programs, and virtual events., • Develop and sustain relationships with school counselors, CBOs, and community partners., • Support new and emerging recruitment strategies—including direct admission, College Vine, virtual student engagement, etc. Application Review & Yield: • Review applications for admission and make informed recommendations., • Maintain constant communication via phone, email, text and chat with individual prospective students throughout the recruitment funnel; participate in follow up activities as defined by the Director., • Monitor student progression through the funnel; use Slate to drive activity and follow-ups., • Support financial aid conversations and assist students & families navigate the enrollment process., • Lead or contribute to yield and anti-melt campaigns, including text/call/email follow-ups. Event & Project Coordination: • Provide leadership support for major events such as Open House, Accepted Student Days, counselor receptions, and other campus visits., • Coordinate or oversee communication campaigns to prospective/funnel students., • Assist with staff scheduling, travel planning, recruitment calendar, and visit logistics. Data, Reporting & Strategy: • Track recruitment progress using Slate and enrollment dashboards., • Analyze outcomes to inform decision-making and strategy adjustments., • Provide weekly reports and enrollment updates to the Director of Admission., • Contribute to annual planning, goal setting, and territory performance reports. Collaboration & Institutional Partnership: • Work closely with Financial Aid, Athletics, Advisement & Retention, and Academic Affairs., • Represent Admissions on cross-functional committees when appropriate., • Support alignment of messaging across academic programs, marketing, and admissions materials., • Participate in University-wide events., • Other duties as assigned. Requirements • Bachelor's degree, • Valid drivers license and the ability to travel, • Availability to work evening and weekend events., • Strong interpersonal and organizational skills, oral and written communication skills, attention to detail and follow up protocols required., • Knowledge of Slate CRM, Microsoft Office, Excel required, familiarity with admission systems Banner and Argos desirable., • Ability to work effectively with all University personnel, students, and the community., • Candidates should have an interest in higher education, a work environment that demands flexibility, encourages creativity and collegiality, while emphasizing accountability for meeting goals. Benefits The allotted annual salary is $75,000 • Comprehensive health, dental, and vision insurance, • Flexible Spending Accounts (FSA) for medical and dependent care, • 100% employer sponsored life insurance, AD&D insurance and Long term disability, • Retirement plan with employer matching, • Paid time off, including vacation, sick leave, and holidays, • Professional development opportunities via Coursera, • Tuition benefits for their dependents, • Commuter benefits, • Employee Assistance Plan

Job Description About ParetoHealth ParetoHealth is redefining the way employers fund healthcare. As the largest and fastest-growing benefits captive in the United States, we help thousands of small and midsize employers take control of healthcare costs through a smarter, more sustainable model. Our mission is simple: give small and midsize employers the scale and protection they need to eliminate volatility and lower healthcare costs. By combining data-driven insights, innovative risk management, and the collective purchasing power of our community, we enable employers to reduce volatility, improve long-term outcomes, and reinvest savings into their businesses and their people. Headquartered in Philadelphia, ParetoHealth is growing rapidly and transforming one of the country's largest industries. Our success is fueled by talented people who are united by our four core values: Fire in the Belly, For the Greater Good, See the Field, and Get It Done Right. These values shape how we innovate, collaborate, make decisions, and deliver exceptional results for our clients and one another. If you're energized by solving complex challenges, thrive in a high-growth environment, and want to help reshape the future of healthcare, we'd love to meet you. Please note that ParetoHealth does not provide employment visa sponsorship for this position. Candidates must be authorized to work in the United States without sponsorship both now or in the future. Position Summary: ParetoHealth helps employers control one of their largest and fastest-growing expenses: healthcare. Our platform brings together risk management, cost containment, data, analytics, technology, and a diverse partner ecosystem to lower costs, improve outcomes, and create greater predictability. Our next opportunity is to transform these products, capabilities, and workflows into a simpler, more unified, and differentiated platform experience. We are seeking a VP of Product to lead this evolution. This leader will shape product strategy, strengthen how technology and data drive the business, and build the talent, systems, and operating model required to scale. Key opportunities include simplifying how customers buy, implement, and operate self-funded health plans; advancing automated, data-driven underwriting; turning healthcare data into actionable intelligence; and identifying the next generation of products that improve customer outcomes and company performance. The VP will inherit an experienced product organization spanning Underwriting, Customer Experience, and Data & Analytics products. This is an opportunity to strengthen and scale an established team—developing its leaders, clarifying operating models, and improving cross-functional execution—while helping define how ParetoHealth creates value for customers over the next decade. Key Responsibilities: Lead and Scale the Product Organization • Provide leadership across product management teams spanning underwriting, customer experience, and data and analytics products., • Develop product leaders and create clear career paths, expectations, and accountability., • Evaluate organizational structure and make recommendations regarding team design, ownership, and future growth., • Build a high-performance culture focused on outcomes, customer value, and execution excellence.Build the Product Operating System, • Establish scalable operating models for planning, prioritization, roadmap management, execution, stakeholder engagement, and product reviews., • Create frameworks for business cases, investment decisions, product quality, and success measurement., • Improve collaboration across Product, Engineering, Analytics, Operations, Commercial, Finance, and other key functions., • Increase transparency, predictability, and consistency across the product development process.Shape Product Strategy and Investment Decisions, • Partner with executive leadership to define the future direction of Pareto's platform., • Develop informed points of view on market opportunities, customer needs, and strategic investments., • Lead and support business case development for major initiatives and product investments., • Help drive build-versus-buy decisions and portfolio prioritization.Improve Customer and Internal Experiences, • Drive improvements across the experiences that matter most to customers, consultants, and internal teams., • Simplify complex workflows related to implementation, reporting, decision support, renewals, and ongoing account management., • Ensure product investments create measurable value for customers and the business.Partner with Analytics and Engineering to Deliver Results, • Partner closely with Analytics and Engineering leadership to improve execution velocity and delivery quality., • Ensure product management teams are focused on the highest-value opportunities., • Create alignment between strategic priorities and delivery plans. What Success Looks Like: • Product management teams operate with greater clarity, accountability, and consistency., • Product strategy and investment decisions become more structured and data-driven., • Cross-functional planning and execution improve across Product, Engineering, Operations, and Commercial teams., • Underwriting capabilities become increasingly automated and scalable., • Customers and consultants experience simpler implementation, renewals, reporting, and decision-making workflows., • Analytics products become a more meaningful driver of customer value and differentiation., • Pareto establishes a clearer vision for the future evolution of its platform. Required Skills & Qualifications: • 10+ years of product management experience with significant leadership and management responsibility., • Experience leading product managers and product management leaders., • Track record of building and scaling product management organizations., • Experience creating operating models, planning processes, and defining and iterating on organizational structure., • Strong strategic thinking combined with practical execution capability., • Ability to influence across functions and operate effectively in complex organizations., • Familiarity with fast-moving, startup environments., • Experience with enterprise software, operational systems, healthcare, insurance, fintech, or other complex regulated industries is preferred. Leadership Attributes: • Builds systems rather than relying on heroics., • Develops people and creates organizational leverage., • Simplifies complexity and creates clarity., • Balances strategy with execution., • Exercises strong judgment under ambiguity., • Comfortable making tradeoffs and prioritization decisions., • Collaborative, low-ego, and highly effective across functions., • Demonstrates effective people management and coaching/development skills. Perks & Benefits: • Fully paid medical, dental, and vision benefits., • Flexible PTO, • 401k company contribution, • Tuition reimbursement, • Professional development allowance, • Transportation allowance and daily parking reimbursement, • Engaging hybrid work environment We are guided by our values: Fire in the belly The drive to learn, to improve, and to deliver outstanding value every day. See the field The ability to see the big picture and prepare to meet tomorrow's needs. Get it done right The passion to produce at higher rates and to the highest standards. For the greater good A united community creating better health benefit solutions for all. Please note that any communication from our recruiters and hiring managers at ParetoHealth about a job opportunity will only be made by a ParetoHealth employee with an @paretohealth.com address. ParetoHealth does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information. We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the ParetoHealth People Ops Team with an @paretohealth.com email address.Disclosures:ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.California Applicants: See Pareto's CCPA Notice of Collection for California Employees and Applicants for information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, "Pareto") collects and uses personal information submitted by employment applicants.

Job Description Join Our Movement to Inspire the Next Generation! Kids in the Game sport and enrichment-based programs can be found in schools and communities across New York City, serving thousands of children every year. Our goal is to provide positive experiences and opportunities through sports and creative play. We inspire kids to embrace new experiences, adopt a healthy lifestyle, and build integrity. Our work is focused on achieving five ultimate impacts: • Enhancing emotional intelligence, • Creating a positive sense of self, • Developing NYC into the nation’s top talent hub, • Integrating our communities, • Narrowing the income inequality gaps We believe that what sets us apart is who we are and how we connect with people. We are a Certified B Corporation and we’re committed to doing business for good. We are striving every day to have a positive impact in the lives of our youth, and we believe that it all starts with being the best part of their day. To learn more about our programs and our team, visit www.kidsinthegame.com What We’re Looking For We’re looking for a Customer Success & Enrollment Coordinator to oversee the customer success and registration/enrollment processes for our after school programs, sports classes, and summer camps, which total 30-40+ programs each year. This includes managing registration data for 1,000+ students attending after school and sports programs every school year, as well as 2,500+ campers attending our 13+ summer camp locations. The ideal candidate has a background in customer service (phones, emails), program registration, document management, implementing registration and communication systems, Excel/Google Sheets data entry and analysis, and the ability to learn new registration tools quickly and build reporting processes in order to teach others. The Customer Success & Enrollment Coordinator will work with both new and returning families, guiding them through the enrollment process, ensuring that families are registering for the programs and services they need. This role involves managing the participant registration process and related databases, analyzing enrollment data, assisting families throughout the enrollment process, supporting the scholarship application process, representing Kids in the Game at recruiting / registration events, and providing customized support and assistance for registered families. In addition to driving enrollment operations, the Customer Success & Enrollment Coordinator acts as the team leader and operational anchor for a distributed customer service team. The Customer Success & Enrollment Coordinator will guide families through the enrollment process while directly managing, training, and empowering remote support staff to deliver high-quality, empathetic customer care across all communication channels. This is a full-time OT non-exempt role based in New York City and requires in-person work at least 4 days per week. Our regular schedule is Monday - Friday from 9am - 5pm. Evening and weekend work may be required to meet project deadlines as well as complete professional development requirements. Customer Success & Team Leadership: • Direct, support, and mentor a distributed customer service team (handling phone, email, chat, and data entry) to maintain high standards of responsiveness and quality service., • Delegate incoming inquiries, manage daily shift schedules, and oversee the customer service Slack channel to ensure prompt, smooth communication across the distributed team., • Onboard, train, and continuously coach customer service representatives on program details, communication tone, and system tools. Conduct regular quality check-ins and performance reviews., • Act as the primary escalation point for complex or sensitive customer service issues, stepping in to resolve escalated family concerns and supporting representatives and other team members with challenging scenarios., • Engage directly with prospective and returning families via website chat, phone calls, emails, and marketing events to build relationships and support registration., • Maintain up-to-date program information, internal reference guides, and website FAQs so the support team and families always have accurate information. School Year & Summer Camp Enrollment: • Oversee registration and enrollment for school year programs and summer camps., • Build and maintain registration platforms (Lineleader, UltraCamp), track account balances, and manage payment collection., • Serve as the main point of contact for parents and guardians, addressing inquiries and providing program information., • Coordinate and maintain accurate participant records, including forms, waivers, and emergency contacts., • Monitor enrollment numbers, track trends, and provide reports to inform decision-making., • Manage employer-sponsored benefit registrations and generate reports on filled slots., • Conduct audits, review attendance, and monitor payments and account balances., • Communicate enrollment updates, payment reminders, and policy changes to parents., • Collaborate with the finance department for billing, refunds, and accurate fee collection., • Manage waitlists and communicate enrollment status promptly., • Capture customer data for future marketing campaigns and mass communications., • Collaborate with internal departments to develop and implement enrollment policies and procedures., • Ensure proper collection and storage of participant medical information. Team-Wide Responsibilities: • Demonstrate curiosity, ambition, and accountability in resolving issues and improving internal processes., • Work collaboratively with in-person team members and bridge the gap with remote support staff., • Manage assigned projects, seek feedback, and meet deadlines., • Support in-person events led by the marketing and development team. Salary Range: • $50,000-$60,000 base salary (commensurate with prior experience) + annual bonuses, • Kids in the Game provides pay equity to employees performing the same or similar work to ensure that internal and external team members are compensated equally, regardless of factors like gender, race, or other demographic characteristics., • To qualify for a salary offer above $55,000, you must have 2+ years of relevant experience in customer service leadership roles, experience using CRM and youth program registration tools (e.g. SalesForce, Hubspot, Zendesk, LineLeader, UltraCamp), and advanced proficiency in Excel/Google Sheets. What You’ll Love About Us • We are a youthful, passionate, and committed team of individuals who care about our youth and city., • We work hard and we take pride in executing programs at a high level., • We support each other personally and professionally by encouraging a growth mindset and shared sense of purpose., • We use games & team building exercises to maintain a robust team culture., • We regularly participate in company social leagues, workout classes, and sporting events., • We value work/life balance and personal autonomy when it comes to managing your time and schedule., • We host semi-annual leadership retreats to build team cohesion and promote collaborative strategic planning., • We provide a total rewards package including:, • Health / dental / vision / life insurance benefits, • 401K with employer matching contributions, • Commuter benefits, • Gym membership / health & wellness reimbursement, • Free summer camp for eligible relatives (if applicable) Our Commitment to You We are an Equal Opportunity Employer and we believe strongly in the value of incorporating diversity, equity, and inclusion in our workplace. We accept applications from all interested candidates, regardless of race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. You can expect to be welcomed into an engaging and spirited environment that emphasizes the importance of teamwork, open communication, and collaboration. We are proud to foster an inclusive environment where our team members feel respected by and connected to one another. We celebrate the unique experiences, perspectives, and passions of our employees, and we look forward to adding dynamic personalities to our team. Requirements What We’ll Love About You • Bachelor's degree in education, recreation, business administration, or previous experience in camp administration or enrollment management, preferably within summer camps or after school programs., • Exceptional organizational and administrative skills, with excellent attention to detail. Excellent interpersonal and communication skills, with the ability to interact effectively with parents, camp staff, and external stakeholders., • Proficiency in using computer applications, including Microsoft Office Suite, G Suite, camp management software, and project management software., • Knowledge of enrollment processes, camper databases, and registration systems., • Ability to work independently and collaboratively in a fast-paced, deadline-driven environment. Flexibility to work evenings or weekends as needed for camp events, registration days, and enrollment activities., • Ability to communicate effectively with families from diverse backgrounds, including non-English speaking customers (Spanish proficiency is highly desirable). Why This Role Might be Right For You • You have an interest and curiosity for all things sports and youth development - you care deeply about creating positive experiences for kids of all ages!, • You've had diverse customer service experiences, and you know what it takes to provide empathy, critical support, and guidance to team members, families, partners, and frontline staff., • You’ve worked independently on data management and customer success projects, managing & analyzing large data sets, and organizing and auditing print and digital records., • You're comfortable learning and using new technology and platforms. You're able to pick up tech systems quickly, learn the key features, and teach others., • You can tap into creative ideas from different team members and other organizations to improve internal processes and enhance the customer experience for registered families., • You love the experience of being in a vibrant office space and collaborating with others., • You have the ability to relate to the experiences of diverse communities across NYC and care deeply about advancing diversity, equity, and inclusion.

Job Description At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Opportunity Mindbody is seeking a Principal Product Manager, Agentic Experience to define how AI transforms the way businesses use our industry-leading B2B software platform. This role will own the vision, strategy, and execution for incorporating agentic workflows into Mindbody's business experience. Your mandate spans both sides of the opportunity: envisioning an AI-first user experience that meaningfully improves how customers operate their businesses, and establishing the underlying platform capabilities that allow Mindbody teams to build reliable agentic workflows quickly, safely, and at scale. This is not a role focused on adding isolated AI features or conversational interfaces to existing workflows. You will determine where agents can fundamentally simplify work, coordinate actions across the platform, and help customers achieve outcomes with less effort. You will also define the quality, evaluation, trust, and governance systems necessary to make non-deterministic products dependable in real business environments. As a Principal Product Manager, you will operate as a senior individual contributor and organizational leader. You will level up Mindbody's thinking about applied AI, align teams around a cohesive strategy, and create the platform and product patterns that shape one of the most important components of Mindbody's next evolution. The Role You'll PlayDefine Mindbody's agentic product strategy • Establish a compelling vision for an AI-first B2B user experience across Mindbody's platform., • Develop and own the product strategy and roadmap for agentic experiences and their enabling platform capabilities., • Identify the workflows where agentic systems can create meaningful customer and business value—not merely add novelty or incremental convenience., • Determine the appropriate interaction models for agents, including proactive assistance, workflow orchestration, recommendations, approvals, and autonomous actions., • Translate rapidly evolving AI capabilities into durable product strategy grounded in customer needs, technical feasibility, economics, and risk., • Define clear boundaries between deterministic software, AI-assisted experiences, and agent-led workflows.Build trusted agentic experiences, • Lead the development of agentic workflows designed specifically for B2B users and their operational needs., • Create experiences that make agent reasoning, proposed actions, uncertainty, and outcomes understandable to users., • Define when agents should act autonomously, request approval, escalate to a person, or decline to act., • Ensure agentic workflows respect permissions, business rules, data boundaries, and customer-specific context., • Design for user trust and control through confirmation patterns, reversibility, auditability, and effective recovery from errors., • Partner with Design and Research to establish reusable interaction patterns for AI-first experiences across Mindbody.Establish the enabling AI platform, • Define the product requirements for a shared platform that enables teams to create, test, deploy, observe, and improve agentic workflows efficiently., • Partner deeply with Engineering, Architecture, Data, Security, and Privacy to develop scalable capabilities for model access, orchestration, tool use, context management, permissions, observability, and governance., • Establish reusable primitives and product patterns that accelerate delivery while maintaining consistent standards for quality and safety., • Make thoughtful build, buy, and partner decisions in a fast-moving technology ecosystem., • Define an adoption strategy that makes the platform valuable and practical for product and engineering teams across Mindbody., • Balance experimentation with the architectural discipline required to support production-grade B2B software at scale.Create rigorous evaluation and quality systems, • Define quality standards for non-deterministic products and establish how those standards will be measured., • Build an evaluation strategy spanning offline evaluations, production monitoring, human review, experimentation, and customer feedback., • Develop representative test sets and evaluation criteria for task completion, correctness, groundedness, tool selection, policy adherence, latency, cost, and user trust., • Establish release criteria and ongoing monitoring for workflows whose behavior cannot be validated through traditional deterministic testing alone., • Create feedback loops that convert production signals and failure modes into measurable product improvements., • Partner with technical teams to address hallucinations, model drift, prompt and workflow regressions, ambiguous intent, and failures across multi-step tasks.Lead across the organization, • Serve as a company-wide thought leader on agentic products and applied AI., • Align executives, product leaders, and technical teams around a shared vision, investment strategy, and operating model., • Influence roadmaps across organizational boundaries and drive adoption of shared AI capabilities and standards., • Coach product teams on agentic product discovery, workflow selection, evaluation, and responsible delivery., • Communicate complex technical concepts, uncertainties, and tradeoffs clearly to technical and nontechnical audiences., • Engage directly with customers to understand their workflows, trust thresholds, and readiness for different levels of AI assistance and autonomy., • Create momentum while maintaining a high bar for customer value, reliability, security, and responsible use.The Experience You Bring, • 9-12 years of product management experience, including strategic leadership of complex platform or cross-product initiatives., • Hands-on product leadership experience taking LLM-powered or agentic systems from concept to production., • Experience designing agentic user experiences or workflows for B2B users, including workflows that reason over context, use tools, coordinate multiple steps, or take actions on a user's behalf., • Deep understanding of the distinct product challenges posed by non-deterministic systems., • Demonstrated experience establishing evaluation and quality systems for production AI products, including offline and online evaluation methods., • Strong working knowledge of modern agentic system concepts such as orchestration, retrieval, tool calling, context management, structured outputs, guardrails, observability, and human-in-the-loop controls., • Experience building platform capabilities used by multiple product and engineering teams., • A track record of driving platform adoption and influencing roadmaps across teams without relying on direct authority., • Significant B2B SaaS experience and an understanding of the reliability, permissions, security, auditability, and change-management expectations of business customers., • Ability to connect technical platform decisions to user experience, product outcomes, and business strategy., • Strong judgment regarding the appropriate balance among autonomy, user control, reliability, speed, cost, and risk., • Executive-level communication skills and the ability to create clarity in a technically complex, rapidly changing space.What Will Set You Apart, • You have launched and scaled production agents that take consequential actions inside complex B2B workflows—not only copilots, chat interfaces, or content-generation features., • You have owned an AI platform, agent development framework, or shared set of capabilities adopted by multiple product teams., • You have developed evaluation systems that meaningfully predicted production quality and informed release decisions., • You understand how to evaluate end-to-end agent performance, including planning, tool selection, task completion, policy compliance, and recovery from failure., • You have designed AI experiences for users operating complex businesses, where mistakes can affect customers, schedules, communications, payments, or revenue., • You have evolved an established B2B SaaS product toward an AI-first experience while respecting existing workflows, customer trust, and platform constraints., • You can distinguish between compelling demonstrations and durable products—and know what it takes to close the gap between them., • You remain current on the AI ecosystem while avoiding strategy driven by hype, individual models, or short-lived implementation patterns. Pay Transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $180,000 to $242,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans. Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

Job Description Axis Auto Group is hiring BDC / Customer Communications Representatives to support Axis Chevrolet and Axis Chrysler Dodge Jeep Ram in Jersey City, NJ. If you are confident on the phone, write clearly, and follow through, we want to hear from you. PAY, BENEFITS AND SCHEDULE • $18 per hour base pay., • $15 per appointment show and $40 per sale., • Health insurance and 401(k)., • Full-time, on-site in Jersey City. Saturdays required. This is a customer communication and appointment-setting role, not a showroom sales position. You will help customers take the next step and make sure every inquiry gets a timely, professional response. WHAT YOU WILL DO • Respond to incoming sales inquiries by phone, text, email, and online chat., • Follow up with internet leads and customers who have not yet purchased., • Set, confirm, and reschedule showroom appointments; follow up on missed appointments., • Ask helpful questions, answer accurately, and coordinate with the sales team on vehicle availability and next steps., • Keep complete, accurate notes and follow-up tasks in VinSolutions and customer communication tools., • Work toward response-time, contact, appointment, and show-rate goals., • Follow dealership communication procedures and respect customer contact preferences. WHAT WE ARE LOOKING FOR • Clear, professional phone skills and strong written communication., • Consistent follow-through, organization, and attention to detail., • Comfort handling multiple conversations and using CRM software., • Dealership BDC experience preferred; customer service, call-center, or appointment-setting experience also welcome., • Bilingual English/Spanish skills are a plus. Apply with your resume and a brief summary of your relevant experience. Axis Auto Group is an equal opportunity employer.

Job Description Job Title: Senior Product Manager Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. · Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements. · Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements. · Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems). · Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics. · Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency. · Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools. · Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams. · Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications · 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. · Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review. · Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design. · Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications. · Experience with voice UX, IVR design, and contact center reporting/analytics. · Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features. · Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners. · Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education · Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. · Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems. · Experience designing omnichannel strategies across voice, chat, and digital self-service. · Familiarity with workforce management tools and quality assurance processes for contact centers. · Experience managing cross-market rollouts in multi-state health plans or Blue Cross organizations. Job Type: Full-Time Location: US (Remote/Hybrid – Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / Health Insurance / Digital Transformation / Cloud Contact Centers

Job Description TopView Sightseeing is a New York City-based company offering a variety of sightseeing bus tours. We own and manage the portfolio of brands, including TopView Sightseeing, Event Cruises NYC, Liberty Cruise, Bike Rental Central Park, and Attraction Pass. TopView Sightseeing serves over 500k customers annually, creating unforgettable experiences for New Yorkers and visitors. TopView Sightseeing is a fast-growing company with significant room for growth; it offers a dynamic, one-of-a-kind work environment and is a workplace filled with enthusiastic, engaged, and supportive co-workers. Responsibilities: • Supervising a team of Field Coordinators who welcome guests and monitor queue control at our bus stops., • Being the liaison between escalated customer issues and managers., • Collect guest information to assist in resolving customer service-related issues and concerns, • Coordinate with and support colleagues, bus operators, dispatchers, and managers to execute the day-to-day operations, • Be responsible for company equipment., • Promote a culture of positivity and teamwork, • Monitor the safety of employees and guests., • Conduct and submit various reports as assignedRequirements:, • Comfortable and effective working outdoors in various weather conditions, • The ability to provide excellent customer service, • Ability to work in all weather conditions, • Outstanding interpersonal and communication skills, • Organized and attentive to detail, • The ability to manage crowds and remain calm in stressful situations, • The ability to stand for long periods., • Willingness to work on weekends and holidays, • The ability to work with google office applications, e.g., docs, sheets, email, chat, • The ability to supervise a team of 20 to 30 people. Job Type: Full-time Pay: $20-$22 per hour Benefits: • Employee discount, • Health insurance, • Paid TrainingSchedule:, • 8-hour shift, • Day shift, • Holidays, • Night shift, • Weekend availabilitySupplemental Pay:, • Bonus pay Powered by JazzHR 8BfN3MpYcS