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Job Description Role Overview: Mtech Distributors is seeking a full-time Technical Support Specialist to join our team. This position includes weekdays and weekend shifts, supporting our suite of software and equipment offerings, including SuperSonic POS, Userve POS, Figure POS, and payment processing solutions. Mtech Distributors is a leading provider of POS systems, credit card processing, back-office solutions, ATM services, and more, serving businesses nationwide. We pride ourselves on delivering white-glove service in a dynamic, fast-paced environment. This role involves working 3-4 days in our office and 1-2 days in the field, assisting with system installations and training at client locations. Every day brings new challenges and opportunities in a fun and engaging workplace. We will provide comprehensive training on all necessary systems and processes. Key qualities we value include a willingness to learn, patience and understanding when working with diverse business owners, excellent written and verbal communication skills, and a strong aptitude for technology. Responsibilities: Provide top-tier support via phone, live chat, and email to our diverse customer base of small-business owners across the U.S., becoming the face of Mtech Distributors. Diagnose and troubleshoot technical issues, including POS systems, payment terminals, wiring, and networking. Configure computers for basic networking tasks (disabling firewalls, setting static IPs, opening ports, and static route configuration). Assemble and provision POS bundles and credit card machines, manage inventory, and maintain office organization alongside the team. Travel to client sites for installations and training, which may include climbing ladders, running CAT-5 cabling, and delivering hands-on technical support. Occasional paid travel outside the region, with same-day return trips as needed. Qualifications: Exceptional communication, typing, and interpersonal skills. Patience and understanding when working with customers from various backgrounds. Basic to intermediate IT knowledge, including IP addresses, routers, networking, and familiarity with Microsoft Excel. Ability to work independently and collaborate effectively with a team. Valid driver’s license and reliable transportation. Ability to lift up to 50 pounds. No prior experience with our systems is required—training will be provided. A positive attitude, willingness to learn, and motivation to support our customers are essential. Job Details: Job Type: Full-time Expected Hours: Up to 40 per week Benefits: Competitive pay Paid Vacation End of Year Bonus Growth opportunities within the company Dynamic and supportive work environment
UNCOMMON GOODS is hiring Warehouse Associates! Seasonal Warehouse Associate: Receiving/Inventory $20/hr ABOUT US Uncommon Goods offers a constantly evolving assortment of original, creative products. We partner with independent makers and small businesses to offer our customers a wide variety of items that they love to surprise loved ones with (and treat themselves, too)! ABOUT THE ROLE As a Seasonal Operations Associate in receiving or inventory (Inbound or Stockkeeping), you will support Uncommon Goods by exceeding productivity goals and ensuring the accuracy and quality of our operation. You may perform a variety of duties in the fulfillment center ranging from receipt of all incoming freight, put away, replenishing, and cycle counting inventory. This position reports to the Operations Supervisor. SKILLS & QUALIFICATIONS · Previous warehouse experience is a plus; preference is for those with receiving, inventory, or stockkeeping experience. · Experience operating heavy machinery including Electric pallet jacks. · Capable of lifting up to 50 pounds and standing or walking for up to 8 hours. · Excellent attention to detail. · Logical mathematical reasoning. · Reliability, punctuality, and a strong work ethic are essential. · Ability to work independently and as part of a team with a great work ethic. · Ability to use various computer software including email and other communication devices. · Must meet our productivity standards on an ongoing basis. If you are interested in applying for this position, please send me a chat and we'll discuss next steps! Thank you
Join Our Team: Customer Service Representative Job Summary: We're seeking a compassionate and results-driven Customer Service Representative to join our dynamic team. Provide exceptional support to clients, resolve issues, and deliver personalized experiences. Responsibilities: • Respond to customer inquiries via phone, email, and chat • Resolve issues promptly and professionally • Offer tailored solutions and product recommendations • Maintain accurate records and follow-up communications • Collaborate with internal teams for issue resolution • Consistently meet or exceed customer satisfaction targets Requirements: • 1+ year of customer service experience • Excellent communication and problem-solving skills • Ability to work in a fast-paced environment • Strong empathy and active listening • Proficiency in [software/systems] • Flexibility for [hours/shifts] What We Offer: • Competitive salary and benefits package • Ongoing training and development • Collaborative and supportive work environment • Opportunities for growth and advancement