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Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Global Gaming Team GBG’s Global Gaming team partners with leading operators, platforms, and technology providers across online gaming and sports betting worldwide. We help customers navigate complex regulatory environments, mitigate fraud, verify identity with confidence, and deliver secure, trusted player experiences at scale. This is a high-growth team operating in a fast-moving, highly regulated industry where innovation, trust, and compliance are critical to success. The Role - Acccount Manager, Gaming Working closely with the Global Gaming Director, this role is responsible for driving meaningful revenue growth across a portfolio of GBG’s Gaming clients. You will act as a strategic partner to customers, expanding existing relationships while identifying and closing new revenue opportunities through upsell, cross‑sell, and the introduction of additional GBG solutions. This position plays a key role in strengthening long‑term client partnerships and maximizing the commercial impact of GBG’s identity, fraud, and trust offerings within the gaming sector. What you will do • Deliver an exceptional client experience by partnering with Gaming customers to solve business challenges, address evolving requirements, and unlock new opportunities., • Clearly articulate the value and commercial impact of GBG’s full portfolio of identity, fraud, and trust solutions., • Lead and grow GBG’s largest Identity accounts, providing strategic direction and sales engagement support across complex opportunities., • Serve as the primary point of contact for clients, engaging stakeholders at both strategic and operational levels., • Collaborate closely with cross‑functional teams—including Product, Customer Success, Pre‑Sales, and Marketing—to ensure customer and sector insights inform the product roadmap., • Partner with Legal to support contract negotiations and successfully close commercial agreements., • Play a key role in developing and executing account strategies to meet and exceed revenue targets., • Represent GBG at industry events, conferences, and association meetings, sharing market insights and emerging trends with internal stakeholders., • Drive sustainable growth by expanding revenue, increasing account value, and improving overall margin across the Gaming portfolio. Requirements Skills we are looking for • Ability to develop and execute a robust account strategy and pipeline that supports commercial objectives, from opportunity identification through qualification, close, and expansion., • Proven strategic sales experience, consistently delivering double‑digit revenue growth through a consultative, value‑led approach., • Demonstrated success managing complex, multi‑level client relationships across C‑suite, commercial, and technical stakeholders., • Strong consultative skills, with the ability to understand customer requirements, challenges, and business objectives and translate them into clear, compelling value propositions., • Experience maintaining accurate pipeline, forecasting, and activity reporting to support commercial decision‑making., • Ability to advise on and support the execution of tactical marketing initiatives within the gaming or regulated technology sector., • Solid understanding of the online gambling and identity verification landscape, or closely related regulated markets., • Proven track record of growing and expanding revenue across large, enterprise‑level accounts., • High energy, resilience, and drive, with a demonstrated history of exceeding performance expectations., • Strong ability to simplify and present complex technical solutions in a clear, customer‑centric manner., • Excellent verbal, written, and presentation skills., • Collaborative mindset with the ability to thrive in a dynamic, team‑oriented environment., • Strong commercial acumen and business judgment, paired with initiative and a solutions‑oriented approach to overcoming obstacles. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job Description Full Job Description TopView Sightseeing is a New York City-based company offering a variety of sightseeing bus tours. We own and manage the portfolio of brands, including TopView Sightseeing, Tea Around Town, Liberty Cruise, Bike Rental Central Park, and Attraction Pass. TopView Sightseeing serves over 500k customers annually, creating unforgettable experiences for New Yorkers and visitors. TopView Sightseeing is a fast-growing company with significant room for growth; it offers a dynamic, one-of-a-kind work environment and is a workplace filled with enthusiastic, engaged, and supportive co-workers. Responsibilities: • Coordination of buses for daily operations, • Use radio and online chats to maintain constant communication, • Coordinate with and support colleagues, bus operators, supervisors, and managers to execute the day-to-day operations, • Be responsible for company equipment, • Promote a culture of positivity, • Monitor the safety of employees and guests, • Conduct and submit various reports as assignedRequirements:, • The ability to read maps and understand NYC traffic patterns, • Outstanding interpersonal and communication skills, • Organized and attentive to detail but also able to multitask, • The ability to make informed decisions and remain calm in stressful situations, • Willingness to work on weekends and holidays, • Willingness to work early AM shifts or late PM shifts as needed, • The ability to work with google office applications, e.g., docs, sheets, email, chat, • Knowledge of Manhattan and the New York Metropolitan area is a big plus.Job Type: Full-time Pay: $20-$22 per hour Benefits: • Weekly bonus incentives, • Employee discounts, • Health insurance, • Paid training Powered by JazzHR rjzGOuFSgP

Job Description Operations Assistant - Brilliant Earth - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: • Receive product and enter product details into our internal system, • Perform quality assurance checks on incoming and outgoing product, • Review orders to ensure they are ready to ship to customers, • Support customer care team via phone and email with any product-related escalations, • Complete a high volume of data entry within a specified time frame, ensuring accuracy, • Meet goals and targets as assigned by leadership, • Collaborate with internal teams in a fast-paced, high volume work environment with a high attention to detail What You Have: • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a vendor or teammate in person, via email, or by chat, you're clear and concise., • Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together!, • A Mind for Multi-Tasking. You're an expert at managing multiple tasks simultaneously in a fast-paced environment. Bonus Points if You Have: • Experience in data entry or administrative fields preferred, • Experience in a fast-paced, high-volume work environment, • A passion for socially and environmentally responsible organizations and products What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Job DescriptionWhat you'll be part of Garner is on a mission to transform the U.S. healthcare system — and we're the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare "win win" — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We are looking for a dedicated Concierge Associate to join our member-facing team. In this role, you will serve as the front line of support for our members, acting as a trusted guide in helping them understand and navigate their healthcare benefits. You'll engage directly with members through phone, chat, and email to help them access the highest-quality care at the lowest possible cost. Your work will be a key part of delivering on Garner's mission. This role requires more than just excellent service — we're looking for someone who can thrive in an evolving environment and is comfortable with complexity. You'll need to balance professionalism and empathy with strong attention to detail and the ability to interpret nuanced benefit and claims information. As the voice of Garner, you'll play a vital role in creating a supportive and empowering experience for each member you connect with. You would be scheduled between 8 AM and 10 PM ET, with shift preferences considered but not guaranteed. Preferences will be collected during the interview process and finalized schedules will be provided after a five-week training period. Where you will work: This is a U.S. based fully remote position. What you will do: • Deliver exceptional member support via phone, chat, and email, • Educate members on their healthcare benefits and claims, including how to maximize their Garner benefit, • Help steer members to find the best care available to them, • Handle complex and sensitive conversations with professionalism, empathy, and patience, • Deescalate members who are experiencing friction with their benefit, • Work with other departments to address cross-departmental issues, • Identify and escalate feedback from member interactions to internal teams, • Stay up to date on evolving procedures, • Protect member privacy and maintain compliance with HIPAA and data security protocolsThe ideal candidate has:, • Minimum 2 years of call center/customer service experience, • Healthcare experience preferred, • Clear and confident verbal and written communication skills, • Meticulous attention to detail, • A proactive and curious problem-solving mindset, • An openness to feedback and a commitment to doing better every day, • Technical proficiency with customer service platforms, such as Zendesk, • A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. Application Process: Here's what you can expect in this process: • Apply - you are here!, • Intro Call (15 minutes), • Work Experience Interview (30 minutes), • Role-Based Case Study (45 minutes), • Job OfferCompensation Transparency: The base compensation for this position is: $22/hour. This position will also include a $0.50 additional hourly bump for English/Spanish bilingual candidates. Individual compensation for this role will depend on a variety of factors including qualifications, skills and applicable laws. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com. Equal Employment Opportunity:Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com.

Job Description Welcome to Ten Lifestyle Group, where luxury is not just a service but an unforgettable experience! As a Luxury Travel Concierge, you won't just be answering requests; you'll be crafting jaw-dropping adventures for our discerning high-net-worth clients. Imagine waking up each day ready to turn dreams into reality, from securing the perfect table at an exclusive restaurant to planning a getaway to an exotic destination. You’ll be more than a concierge; you'll be the key to a world of luxury and adventure! About the Role In this dynamic role, you will be the maestro of tailored experiences, managing requests via phone, chat, and email with elegance and efficiency. Your mission? To provide seamless and extraordinary service that leaves our members wondering, “How did they pull that off?” Your Responsibilities: • Personal Touch: Engage warmly with clients, ensuring every interaction is memorable., • Master Organizer: Manage requests end-to-end—logging, tracking, and following up with finesse., • Luxury Access: Work your magic to book exclusive dining, entertainment, and travel experiences., • Creative Solutions: Bring joy and surprise by planning thoughtful gifts and unforgettable experiences., • Global Collaborator: Partner with top-tier suppliers around the world to deliver unique and luxurious offerings., • Transparent Communicator: Clearly explain terms and conditions before confirming bookings., • Team Player: Actively participate in team meetings and support colleagues globally., • Continuous Learner: Utilize e-learning tools to enhance your skills in travel and lifestyle trends., • Supportive Colleague: Assist leadership with team initiatives as needed. Why Choose Ten Lifestyle Group? • Make a Mark: Shape extraordinary experiences for clients who appreciate the finer things in life., • Grow Your Career: Benefit from world-class training and mentorship in luxury services., • Join Our Community: Thrive in a diverse, inclusive workplace committed to making a positive impact., • Celebrate Excellence: Participate in exclusive recognition programs for outstanding service. Requirements • Proficient in English., • Experience in customer service with at least 2 years in travel agency, or travel booking Required, • Experience working on a travel GDS booking platform before e.g.: Amadeus, Sabre Required, • Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based environment, including Microsoft office suite., • Global Experience (Preferred ) Benefits What We Offer • Salaray Range $25-$30/hour+ quarterly performance based bonuses, • Full benefits: Health/dental/vision, 401k match, generous PTO, • NYC perks: Commuter benefits, lifestyle discounts, global client network access, • Career Growth: World-class training, mentorship, and advancement in luxury lifestyle service., • Culture & Community: Part of a Certified B Corp committed to diversity, inclusivity, and positive impact., • Recognition & Rewards: Regular appraisals and exclusive recognition programs for standout performance. Clear advancement and recognition structures “Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.” Apply NOW – Ten's Growth Engine Video Growth Engine Video and join the crew turning passion into profession!

Job Description Collections & Denial Management Specialist Pay $23-27/hr Location Downtown Brooklyn, in-office (100% on-site) Summary Seeking a detail-oriented Collections & Denial Management Specialist to join a dynamic team in downtown Brooklyn. This role involves managing a high volume of complex claims, including workers’ compensation, auto, no-fault, and personal injury claims, utilizing phone, email, portals, and chat channels. The ideal candidate will be a problem solver with experience in navigating complex claims to ensure timely payments and resolve unpaid, short-paid, or denied claims. The position offers opportunities for growth, a supportive working environment, and potential bonuses. Requirements • Minimum of 3+ years experience as a Medical Collector, Patient Account Representative, or Workers’ Compensation Specialist, • Proven ability to problem solve complex claims, particularly through portals, email, chat, and phone, • Experience handling high-dollar claims and multiple accounts per day, • Strong communication skills and soft skills for effective claim resolution, • No specific educational or certification requirements Responsibilities • Manage approximately 30 accounts daily, focusing on resolving unpaid, short-paid, partial paid, or denied claims, • Utilize phone, email, portals, and chat to identify and correct claim issues, • Work on complex claims such as workers’ comp, auto, and personal injury through various channels, • Collaborate with team members and utilize a problem-solving approach to maximize claim payments, • Maintain accurate documentation and follow-up to ensure claim resolution, • Contribute to team goals and support a collaborative work environment Benefits • In-office work environment in downtown Brooklyn, • Promotion opportunities within the team, • Potential for individualized bonus plans based on performance, • Supportive team with good morale and a great work environment, • Eligibility for year-end bonuses and additional incentives as plans are finalized #LI-KC1 #LI-Onsite #Zr-pro #zr-rep #LI-KC1

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities Performs all duties under appropriate clinical supervision, as directed or authorized by clinic mental health leadership, conducting all assessments and sessions in accordance with provided training and completing all assigned training based on assignment, as scheduled. Conducts evaluations and assessments for children, adolescents and adults using an array of standardized psychological tests to assess for intellectual and developmental disabilities (I/DD) and/or as part of screening and intake requirements for eligibility and/or psychotherapy and psychiatric services. Conducts assessments in accordance with all testing requirements relating to data collection, administration, interpretation (if appropriately licensed) and scoring to ensure integrity of assessment results and writes comprehensive summaries that are in line with test results. Develops person-centered treatment plans based on assessments of individual needs for assigned caseload, identifying areas of focus and therapeutic goals in collaboration with persons supported and their families, as applicable. Conducts individual, family and group therapy sessions for children, adolescents and adults on an ongoing or as needed basis consistent with prescribed treatment plans. Evaluates progress and effectiveness of clinical services provided on an ongoing basis and documents in accordance with all applicable requirements, reviewing and updating treatment plans to address new and changing areas of need. Completes and maintains all clinical documentation and paperwork in appropriate systems contemporaneously, on a timely basis and in accordance with all relevant laws, rules and/or regulations and established processes, including but not limited to written plans, treatment, therapy or session notes, assessments and data collection results. Regularly monitors all electronic communication methods including electronic health record (EHR), email, chat, etc. to provide timely responses, including for requested edits and resubmission of clinical documentation and/or to coordinate scheduling, clinical and billing-related needs or inquiries with appropriate internal or external parties. Regularly engages with the clinic mental health team, attending check-ins, meetings and actively participating in recurring clinical supervisions to maintain awareness of and/or provide insights regarding assigned caseload and to escalate concerns or questions. Collaborates with the multidisciplinary team, including clinic support staff, external providers and/or other outside agencies or entities, as needed regarding persons supported, responding to inquiries regarding assigned caseload, answering questions, addressing issues, providing information and/or facilitating coordination of services, scheduling, documentation or other needs. Participates in supervision of clinical student interns, which may include observing interns during therapy sessions, providing developmental feedback, compiling session notes, preparing and submitting billing documentation following sessions. Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA) and ensures cooperation with appropriate entities in any inspection, inquiry or investigation. Experienced Mental Health Clinicians with appropriate credentials may be assigned to assist with ongoing clinical trainings, conducting weekly group or breakout supervisions and/or training and mentoring less experienced clinicians or newly hired staff. Perform all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) Current license and registration issued by the New York State Education Department (NYSED) as Licensed Master Social Worker (LMSW), Licensed Mental Health Counselor (LMHC), Licensed Clinical Social Worker (LCSW) or Psychologist; or A student, intern or resident in psychology, pursuing a course of study leading to a doctoral degree in psychology in an institution approved by NYSED or current Limited Permit issued by NYSED (or eligibility for Limited Permit consistent with NYSED requirements) for which appropriate documentation authorizing practice at assigned YAI location(s) must be approved by NYSED prior to start date; or Master’s degree in Psychology or its equivalent and satisfactory proof of qualifying, continuous employment commencing on or before June 24, 2022 in a program or service operated, regulated, funded or approved by Office of Persons with Developmental Disabilities (OPWDD) or another human services agency consistent with the “grandparenting” provision defined in Part Y of Chapter 57 of the Laws of 2018 as described in OPWDD interpretative memo issued October 7, 2022 and Guidelines to Implement Part Y of Chapter 57 of the Laws of 2018 issued by NYSED or any subsequent updates or related provisions. Excellent oral and written communication and interpersonal skills, including the ability to build effective working relationships and collaborate with the clinic mental health team and staff across other disciplines, families and external providers. Ability to effectively communicate clinical matters appropriately to individuals at all levels (persons supported, families, external providers and other stakeholders). Demonstrates the highest standards of ethics and integrity, with a commitment to objectivity and upholding the integrity of clinical service provision and ability to maintain confidential and sensitive information. Self-directed, detail-oriented and highly organized, with strong time management skills and the ability to effectively manage competing priorities to meet billing submission deadlines/timelines. Proficiency with Microsoft Office, specifically Outlook, Excel and Word, email management and electronic systems such as Electronic Health Record (EHR) software and ability to learn to use computer equipment, software and/or electronic programs required to effectively carry out essential business processes. Completes all required trainings for assignment and actively participates in regular clinical supervisions. Ability to report on-site to assigned clinic location(s) across the NYC metropolitan area on a regular basis as required by caseload to conduct sessions and evaluations and as needed to attend supervisions or meetings. Ability to work a flexible schedule as required by caseload, which may include some evening and/or weekend hours. Ability to meet essential physical demands of position, including the ability to sit for extended periods, pushing, pulling and reaching with hands and arms to retrieve and display materials or to open and close doors; use hands to handle, finger or feel objects, tools or controls and ability to complete room set up for sessions, which may include moving/sliding tables, chairs and other equipment around or to room and to otherwise to move around the office/clinic. Preferred Qualification Requirements (desired requirements beyond MQRs above) Experience working with individuals with intellectual and developmental disabilities (I/DD). Verbal and/or written fluency in a second language preferred, Spanish highly preferred. Salary: $60,000 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description We're in this for the greater good at ParetoHealth. Our mission is collective greatness, nothing less will do. Our team is a single force united in the drive to transform employee health benefits. The company was founded in 2011 to help small and medium-sized businesses fight the rising cost of employee health benefits. We blazed the trail with financing innovations that reduce the risks in self-insurance and deliver significant savings—and we continue to lead with a growing ecosystem of partners and world-class cost control solutions. But success is measured by more than dollars alone and we measure ours by the good that comes from knowing that every client and all their employees can count on effective, affordable healthcare for years to come. Please note that ParetoHealth does not provide employment visa sponsorship for this position. Candidates must be authorized to work in the United States without sponsorship both now or in the future. Position Summary: The Growth team at Pareto plays a central role in shaping the company's growth strategy, enabling commercial success, and supporting executive team decision-making. We partner closely with senior leadership and cross-functional teams to explore new growth opportunities, evaluate strategic partnerships, and translate complex analysis into clear, actionable direction. The Director, Growth Strategy will play a pivotal role in advancing Pareto's growth strategy and supporting top-priority strategic initiatives with high executive visibility. This role is ideal for a highly analytical, structured thinker with strong executive presence who thrives in ambiguity and enjoys both identifying key business and market insights and partnering with the internal team to operationalize and drive impact. Key Responsibilities: Leveraging prior experience in management consulting, banking, corporate development, and/or corporate strategy, you will help define strategy, support execution, and drive measurable business outcomes. You will work closely with executive leadership, commercial teams, and cross-functional partners to evaluate opportunities, align teams, and operationalize decisions. Key responsibilities include: • Support executive leadership and Board of Directors discussions, including preparation of high-quality analyses and board slides, • Lead and support enterprise-level strategic initiatives, including regional growth initiatives, partnerships, and new opportunities, • Independently scope strategic problems, develop structured workplans, and drive projects from analysis through recommendation and execution, • Partner closely with commercial, product, and operations teams to ensure alignment and execution of strategic priorities, • Size opportunities and business impact using rigorous quantitative analysis and financial modeling., • Develop clear, compelling executive narratives and presentations, simplifying complex topics for senior stakeholders, • Monitor outcomes, build reporting, and manage performance metrics to ensure strategies translate into results. Partner closely with Rev Ops team to operationalize insights and align to Sales processes and tracking., • Mentor and develop more junior team members as a colleague, fostering structured thinking and high-quality delivery. Opportunity to grow into people manager role with direct reports. Required Qualifications / Skills: • 8-10 years of experience in a dynamic, fast-moving environment, with background in management consulting, investment banking, corporate development, and/or corporate strategy, • Strong preference for candidates who have consulting or banking experience followed by in-house experience, • Exceptional structured problem-solving and quantitative skills, including ability to derive insights from complex data, • Demonstrated expertise in storyboarding, executive storytelling, and presentation development, including facilitating live executive discussions, • Strong executive presence with the ability to listen, synthesize, influence, and communicate clearly, • Comfort operating in ambiguity; ability to simplify complex, cross-functional challenges into clear strategic direction, • Proven ability to manage multiple concurrent priorities and work effectively in a matrixed organization, • Experience leading significant workstreams or owning projects end-to-end, especially in coordination with go-to-market / commercial team, • Bachelor's degree required; MBA or other advanced degree preferred, • Experience in healthcare, specifically healthcare insurance, benefits, or payer-related segments preferred, • Advanced proficiency in PowerPoint and Excel; strong attention to detail and polish Perks & Benefits: • Fully paid medical, dental, and vision benefits., • Flexible PTO, • 401k company contribution, • Tuition reimbursement, • Professional development allowance, • Transportation allowance and daily parking reimbursement, • Engaging hybrid work environmentWe are guided by our values: Fire in the belly The drive to learn, to improve, and to deliver outstanding value every day. See the field The ability to see the big picture and prepare to meet tomorrow's needs. Get it done right The passion to produce at higher rates and to the highest standards. For the greater good A united community creating better health benefit solutions for all. Please note that any communication from our recruiters and hiring managers at ParetoHealth about a job opportunity will only be made by a ParetoHealth employee with an @paretohealth.com address. ParetoHealth does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information. We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the ParetoHealth People Ops Team with an @paretohealth.com email address.Disclosures:ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.California Applicants: See Pareto's CCPA Notice of Collection for California Employees and Applicants for information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, "Pareto") collects and uses personal information submitted by employment applicants.

Job Description About Us: Insurox is a tech-driven independent insurance agency that supports small business clients nationwide. With access to over 150 carriers and a strong service infrastructure, we help businesses stay protected and grow confidently. Position Overview: We are looking for a detail-oriented Commercial Lines Account Manager to provide exceptional service and support to our business clients. You will manage accounts, handle renewals, issue certificates, and assist with client inquiries and policy changes. Responsibilities: Manage and service a book of commercial clients Handle renewals, endorsements, COIs, audits, and billing questions Act as a liaison between clients and carriers Maintain accurate documentation in our systems Assist producers with pre-renewal strategies and cross-selling opportunities Deliver excellent customer service via phone, email, and chat Requirements: Active Property & Casualty license (required) 2+ years of experience in commercial lines servicing Strong knowledge of commercial policies (GL, BOP, WC, Auto, etc.) Excellent organizational and multitasking skills Proficiency with agency management systems and Microsoft Office Benefits: Supportive team environment Competitive salary Paid time off and holidays Health, dental, and vision coverage Opportunities for growth and advancement Powered by JazzHR jJNEO4awOL

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) About the Role: We are looking for a mission-driven health coach to join our team to provide world-class care delivery services to Maven members. Our Care Delivery team consists of care coaches and care advocates who help our members navigate digital care and access the tools to unlock their best experience and outcomes. Our team works to continuously learn more about members and ourselves, and you'll move fast to adapt and grow as we implement data-driven strategies for improving the lives of our members through a shared coaching model. As a Care Coach, you'll coordinate care for our members beyond the digital space. Through goal setting and program opt-in, you'll drive behavior change and improved outcomes for higher risk members. Our Care Delivery team works remotely and supports Maven members 24/7/365. We are currently hiring for the following shifts: • Tuesday - Saturday: 7am - 3:30pm EST ; 11am-7:30pm EST; 3pm-11:30pm EST, • Sunday - Thursday: 11am-7:30pm EST What You'll Do: • Drive program engagement by clearly communicating the value of Maven's care coaching model, optimizing opt-in rates, and supporting long-term behavior change, • Co-create SMART goals with members and own their progress by tracking adherence, adjusting care plans, and course-correcting within Maven's clinical program design, • Manage a caseload of members and engage with them through ongoing messaging, video appointments, and outreach, • Adhere to clinical program guidelines and protocols while utilizing motivational interviewing skills and behavior modification techniques to remove barriers, influence sustained behavior change, and promote optimal health outcomes for members, • Move fast to assess member knowledge and barriers and provide personalized health education to members across varying ages, backgrounds, cultures, and literacy levels, • Collaborate with providers on members' care teams to translate clinical recommendations into actionable next steps, • Lead with data by remotely monitoring member health data and platform activity to identify risks early and follow established protocols and procedures to take appropriate action, • Remove barriers to care by coordinating seamlessly across Maven's digital network, in-person provider networks, and external partners as needed, • Embrace a continuous-learning mindset by participating in and leading efforts to improve quality of care and clinical outcomes, • Act as a team player by providing coverage to ensure that all members across the Maven platform receive appropriate care and timely responses when needed What You'll Bring: • 1- 2+ years experience in health coaching or clinical work (e.g., nursing, behavioral health, or related field) with focus on patient education, motivational interviewing, and driving clinical outcomes, • Demonstrated experience working with the maternity population and/or individuals navigating family planning or fertility care (trying to conceive, undergoing fertility treatment), • Training and experience coaching individuals to achieve specific health outcomes (ie, medication management, nutrition and exercise goals, managing blood pressure), • Ability to remain flexible with changes, work efficiently to meet member demand and have a growth mindset, • Ability to communicate with patients empathetically in writing and verbally, and passionate about creating a positive member experience with optimal outcomes, • Experience achieving KPIs relevant to patient outcomes, including but not limited to opt-in rates, follow-up adherence and member satisfaction, • Demonstrated ability to quickly learn and adapt to new digital health tools and platforms, with comfort operating in a fast-changing tech environment, • Embrace AI tools as part of daily workflows to enhance efficiency and improve member outcomes, • Strong telehealth competency, including comfort in conducting phone outreach and video calls. Reliable access to high-speed internet, • Health coaching certification (NBC-HWC or ICF) is preferred, not required, • Experience in a start-up or fast-paced environment with ability to navigate systems quickly and adapt to change is preferred, not required, • Experience coaching across multiple modalities such as video, text/chat, and phone; adapting communication style to fit member need is preferred, not required, • Comfort with technology tools like Google suite, CRM platforms, EHRs, and Zendesk is preferred, not required The base salary range for this role is $62,000 - $73,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidate in: AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description PEER COORDINATOR QUEENS SUPERVISED RELEASE PROGRAM Posted: 8/7/2026 CJA's work seeks to reduce jail overcrowding and unnecessary detention in New York City. Are you a certified Peer Specialist interested in assisting program participants in your community? Are you interested in helping us implement a more person-centered, recovery-oriented, trauma-informed approach? Would you like to help change how arrested individuals view the criminal justice system? Join our team of multi-disciplined professionals! ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 300 employees, citywide. PROGRAM SUMMARY The Criminal Justice Agency (CJA), a non-profit organization under contract with the City of New York to provide pre-trial and research services to the courts, operates a Supervised Release Program in Queens Criminal Court. The program, which operates during the day and night court in Queens screens defendants charged with non-violent felony and misdemeanor offenses that present a substantial likelihood of detention. CJA screens targeted defendants for release at criminal court arraignment, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in an assessment process to identify needs such as substance abuse and mental health, and agreeing to program monitoring of court appearances and re-arrests. This is a great opportunity for a dynamic, resourceful, service-oriented individual with lived experience and a background in providing support to high needs populations with criminal court involvement, and a commitment to helping participants avoid harmful behaviors leading to re-arrest and disconnection from community support systems. Position Summary The Peer Coordinator reports directly to the Peer Supervisor and supports all peer team coordination tasks and administrative duties. The Peer Coordinator is also responsible for providing holistic, person-centered support and mentorship to a team of Peer Specialists. The Peer Coordinator also facilitates internal and external wellness and recovery groups for staff and program participants. They will also serve as the direct liaison between external organizations and the peer staff when helping clients understand the benefits of referrals being made. PRIMARY RESPONSIBILITIES In this role, you will report directly to the Peer Supervisor. You will be tasked with the following responsibilities: • Provide support and mentorship to a team of Certified Peer Specialist., • Support the Peer Supervisor with all team coordination and administrative duties, including review and assignment of Peer referrals and re-arrest/mandatory programming/weapons charges cases. The Peer Coordinator will serve as acting Peer Supervisor in the Supervisor's absence., • Conduct internal program chart reviews on a quarterly basis, as well as capturing data and tracking outcomes of referrals and assignments., • Support the Peer Supervisor in the development and facilitation of evidence-based groups, training, and team-building activities to increase team engagement and development. Will also assist with the onboarding of new Peer staff., • Assist in ensuring the team is adhering to all QSRP and agency policies and procedures, • Will be responsible for managing a small caseload of participants with complex needs requiring experienced Peer support on a case-by-case basis. Provide advocacy, outreach and engagement, referral assistance, self-help tools, recovery support, transitional support, and pre-crisis/crisis support in office, community, or virtual settings (i.e., telephonic support, video calls/chats, etc.) QUALIFICATIONS • HS Diploma is required. Some college preferred., • OASAS/OMH Peer Specialist Certification (either fully NYS Certified Peer Specialist or Certified Recovery Peer Advocate) required. Those with a CPS would be expected to get CRPA within one year of hire. Those with s CRPA would be expected to get CPS within one year., • 3 years of professional experience as a Peer Specialist, Peer Advocate, or Peer Counselor in a Behavioral Health or Criminal Justice setting required. Experience providing community-based Peer support to underserved communities and populations required., • History of lived experience in recovery and/or the criminal justice system required. As an individual who actively participates in their own recovery from mental illness and/or substance use, must be willing to appropriately and effectively utilize their recovery experience to engage and support others, • Strong knowledge of and demonstrated ability to apply person-centered, recovery-oriented practices and principles, • Strong proficiency in using computer software applications such as Microsoft Office suite (Word, Excel, PowerPoint, Outlook), email, web browser and database/file management systems required, • Experience with online communication tools such as video conferencing (Teams, Zoom, etc.), chat, and collaboration software required, • Certification in Wellness and Recovery Action Planning (WRAP) and Intentional Peer Support (IPS) preferred, • Knowledge of NYC Court Operations, preferred, • Bilingual skills preferred (Spanish, Mandarin, Korean, French-Creole, a plus). Those with other language skills are also encouraged to apply The successful candidate will possess a combination of the following knowledge, skills, and experiences: • Familiarity with Pretrial/Supervised Release, Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models, • Working knowledge of community-based treatment programs (substance use, mental health, etc.) and other support services and resources (housing, education, employment, vocational, etc.), • Ability to maintain professional boundaries and confidentiality in compliance with agency and state guidelines, • Ability to work independently and as part of a multi-disciplinary team, • Proficiency in exercising sound and quick judgment, • Excellent communication, written documentation, and interpersonal skills, • Effective group facilitation skills, • Demonstrated professionalism and reliability with excellent time and self-management skills, • Computer literate with a willingness to learn and adapt to modern technologies and software applications as needed for the position, • Must be willing to work evening and weekend hours, as operations expand, • Willingness to travel via public transportation to conduct community visits with participants, • Willingness to accompany to and support participants in court Hours & Scheduling Expectations This is a visible role with direct client-facing responsibilities, engaging with clients, staff, and other stakeholders. The successful candidate will possess the required qualifications and skills, and the ability to work in person 5 days a week. • Hours for this role will be: Monday-Friday 9-5, • Flex hours will be occasionally required to perform client visits either in their homes, or at community-based locations., • Travel within the 5 boroughs required for client engagement or meetings with community partners, as needed. *Internal applicants must be 1 year in their current roles and in current good standing (no disciplinary action within the last 90 days) to apply. SALARY: $60,099 Location: Long Island City, Queens CJA VALUES Each employee should embody the following core values in their work at CJA: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families., • Innovation: We value curiosity as a driving force to lead the way in pretrial services. We use innovative techniques in research, pilot programs, and engaging justice-involved communities to execute our mission of reducing unnecessary pretrial detention. BENEFITS: CJA offers a very generous benefit plan including health, dental and vision insurance, a comprehensive mental health, and wellness (EAP) plan, four weeks' vacation, paid holidays, and a retirement plan with employer matching contributions. CJA is also strongly committed to professional learning and development for its staff members and offers staff varied opportunities for learning and development through partnerships and vendor services for web based, in-person professional development training, as well as in-house job training and development. NOTE: Only those candidates being considered will be contacted. No phone calls please. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations. The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description Join Our Movement to Inspire the Next Generation! Kids in the Game sport and enrichment-based programs can be found in schools and communities across New York City, serving thousands of children every year. Our goal is to provide positive experiences and opportunities through sports and creative play. We inspire kids to embrace new experiences, adopt a healthy lifestyle, and build integrity. Our work is focused on achieving five ultimate impacts: • Enhancing emotional intelligence, • Creating a positive sense of self, • Developing NYC into the nation’s top talent hub, • Integrating our communities, • Narrowing the income inequality gaps We believe that what sets us apart is who we are and how we connect with people. We are a Certified B Corporation and we’re committed to doing business for good. We are striving every day to have a positive impact in the lives of our youth, and we believe that it all starts with being the best part of their day. To learn more about our programs and our team, visit www.kidsinthegame.com What We’re Looking For We’re looking for a Customer Success & Enrollment Coordinator to oversee the customer success and registration/enrollment processes for our after school programs, sports classes, and summer camps, which total 30-40+ programs each year. This includes managing registration data for 1,000+ students attending after school and sports programs every school year, as well as 2,500+ campers attending our 13+ summer camp locations. The ideal candidate has a background in customer service (phones, emails), program registration, document management, implementing registration and communication systems, Excel/Google Sheets data entry and analysis, and the ability to learn new registration tools quickly and build reporting processes in order to teach others. The Customer Success & Enrollment Coordinator will work with both new and returning families, guiding them through the enrollment process, ensuring that families are registering for the programs and services they need. This role involves managing the participant registration process and related databases, analyzing enrollment data, assisting families throughout the enrollment process, supporting the scholarship application process, representing Kids in the Game at recruiting / registration events, and providing customized support and assistance for registered families. In addition to driving enrollment operations, the Customer Success & Enrollment Coordinator acts as the team leader and operational anchor for a distributed customer service team. The Customer Success & Enrollment Coordinator will guide families through the enrollment process while directly managing, training, and empowering remote support staff to deliver high-quality, empathetic customer care across all communication channels. This is a full-time OT non-exempt role based in New York City and requires in-person work at least 4 days per week. Our regular schedule is Monday - Friday from 9am - 5pm. Evening and weekend work may be required to meet project deadlines as well as complete professional development requirements. Customer Success & Team Leadership: • Direct, support, and mentor a distributed customer service team (handling phone, email, chat, and data entry) to maintain high standards of responsiveness and quality service., • Delegate incoming inquiries, manage daily shift schedules, and oversee the customer service Slack channel to ensure prompt, smooth communication across the distributed team., • Onboard, train, and continuously coach customer service representatives on program details, communication tone, and system tools. Conduct regular quality check-ins and performance reviews., • Act as the primary escalation point for complex or sensitive customer service issues, stepping in to resolve escalated family concerns and supporting representatives and other team members with challenging scenarios., • Engage directly with prospective and returning families via website chat, phone calls, emails, and marketing events to build relationships and support registration., • Maintain up-to-date program information, internal reference guides, and website FAQs so the support team and families always have accurate information. School Year & Summer Camp Enrollment: • Oversee registration and enrollment for school year programs and summer camps., • Build and maintain registration platforms (Lineleader, UltraCamp), track account balances, and manage payment collection., • Serve as the main point of contact for parents and guardians, addressing inquiries and providing program information., • Coordinate and maintain accurate participant records, including forms, waivers, and emergency contacts., • Monitor enrollment numbers, track trends, and provide reports to inform decision-making., • Manage employer-sponsored benefit registrations and generate reports on filled slots., • Conduct audits, review attendance, and monitor payments and account balances., • Communicate enrollment updates, payment reminders, and policy changes to parents., • Collaborate with the finance department for billing, refunds, and accurate fee collection., • Manage waitlists and communicate enrollment status promptly., • Capture customer data for future marketing campaigns and mass communications., • Collaborate with internal departments to develop and implement enrollment policies and procedures., • Ensure proper collection and storage of participant medical information. Team-Wide Responsibilities: • Demonstrate curiosity, ambition, and accountability in resolving issues and improving internal processes., • Work collaboratively with in-person team members and bridge the gap with remote support staff., • Manage assigned projects, seek feedback, and meet deadlines., • Support in-person events led by the marketing and development team. Salary Range: • $50,000-$60,000 base salary (commensurate with prior experience) + annual bonuses, • Kids in the Game provides pay equity to employees performing the same or similar work to ensure that internal and external team members are compensated equally, regardless of factors like gender, race, or other demographic characteristics., • To qualify for a salary offer above $55,000, you must have 2+ years of relevant experience in customer service leadership roles, experience using CRM and youth program registration tools (e.g. SalesForce, Hubspot, Zendesk, LineLeader, UltraCamp), and advanced proficiency in Excel/Google Sheets. What You’ll Love About Us • We are a youthful, passionate, and committed team of individuals who care about our youth and city., • We work hard and we take pride in executing programs at a high level., • We support each other personally and professionally by encouraging a growth mindset and shared sense of purpose., • We use games & team building exercises to maintain a robust team culture., • We regularly participate in company social leagues, workout classes, and sporting events., • We value work/life balance and personal autonomy when it comes to managing your time and schedule., • We host semi-annual leadership retreats to build team cohesion and promote collaborative strategic planning., • We provide a total rewards package including:, • Health / dental / vision / life insurance benefits, • 401K with employer matching contributions, • Commuter benefits, • Gym membership / health & wellness reimbursement, • Free summer camp for eligible relatives (if applicable) Our Commitment to You We are an Equal Opportunity Employer and we believe strongly in the value of incorporating diversity, equity, and inclusion in our workplace. We accept applications from all interested candidates, regardless of race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. You can expect to be welcomed into an engaging and spirited environment that emphasizes the importance of teamwork, open communication, and collaboration. We are proud to foster an inclusive environment where our team members feel respected by and connected to one another. We celebrate the unique experiences, perspectives, and passions of our employees, and we look forward to adding dynamic personalities to our team. Requirements What We’ll Love About You • Bachelor's degree in education, recreation, business administration, or previous experience in camp administration or enrollment management, preferably within summer camps or after school programs., • Exceptional organizational and administrative skills, with excellent attention to detail. Excellent interpersonal and communication skills, with the ability to interact effectively with parents, camp staff, and external stakeholders., • Proficiency in using computer applications, including Microsoft Office Suite, G Suite, camp management software, and project management software., • Knowledge of enrollment processes, camper databases, and registration systems., • Ability to work independently and collaboratively in a fast-paced, deadline-driven environment. Flexibility to work evenings or weekends as needed for camp events, registration days, and enrollment activities., • Ability to communicate effectively with families from diverse backgrounds, including non-English speaking customers (Spanish proficiency is highly desirable). Why This Role Might be Right For You • You have an interest and curiosity for all things sports and youth development - you care deeply about creating positive experiences for kids of all ages!, • You've had diverse customer service experiences, and you know what it takes to provide empathy, critical support, and guidance to team members, families, partners, and frontline staff., • You’ve worked independently on data management and customer success projects, managing & analyzing large data sets, and organizing and auditing print and digital records., • You're comfortable learning and using new technology and platforms. You're able to pick up tech systems quickly, learn the key features, and teach others., • You can tap into creative ideas from different team members and other organizations to improve internal processes and enhance the customer experience for registered families., • You love the experience of being in a vibrant office space and collaborating with others., • You have the ability to relate to the experiences of diverse communities across NYC and care deeply about advancing diversity, equity, and inclusion.

Job DescriptionCompany Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining the technical vision, designing scalable and resilient architectures, and ensuring alignment with business objectives and enterprise technology strategy. You will act as a key technical leader, working closely with business stakeholders, product owners, and cross-functional engineering teams to deliver integrated, future-ready customer experience solutions built on the Genesys Cloud CX platform. Responsibilities: • Lead the end-to-end architecture and design of Genesys Cloud CX solutions, • Translate business requirements into scalable, secure, and high-performing technical designs, • Define and drive the technical roadmap for contact center and CX platforms, • Collaborate with enterprise architects and other technology teams to ensure seamless integration across systems, • Provide hands-on technical leadership across solution design, development, testing, and deployment phases, • Guide and mentor engineering teams, ensuring best practices and architectural standards are followed, • Oversee integrations with third-party systems such as CRM, WFM, and analytics platforms, • Ensure solutions meet security, compliance, and performance requirements, • Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovationQualifications, • 7+ years of experience in contact center technologies, with strong expertise in Genesys Cloud CX solutions, • Proven experience in designing and delivering large-scale cloud contact center solutions, • Strong knowledge of: IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging); Workforce Management (WFM), call recording, and analytics; AI/ML capabilities, • Hands-on experience with API integrations (REST/SOAP) and microservices architecture, • Experience integrating Genesys Cloud CX with CRM platforms such as Salesforce, Microsoft Dynamics, or ServiceNow, • Strong background in infrastructure planning, solution design, deployment, and lifecycle management, ensuring high availability and performance, • Solid understanding of business processes and their alignment with customer experience technologies, • Deep knowledge of SIP infrastructure, including SIP protocol, Session Border Controllers (SBCs), and load balancing approaches Additional Information We offer: • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth., • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program., • Work From Anywhere Culture: make the most of the flexibility that comes with remote work., • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities., • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries., • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events., • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality., • Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Job Description About ParetoHealth ParetoHealth is redefining the way employers fund healthcare. As the largest and fastest-growing benefits captive in the United States, we help thousands of small and midsize employers take control of healthcare costs through a smarter, more sustainable model. Our mission is simple: give small and midsize employers the scale and protection they need to eliminate volatility and lower healthcare costs. By combining data-driven insights, innovative risk management, and the collective purchasing power of our community, we enable employers to reduce volatility, improve long-term outcomes, and reinvest savings into their businesses and their people. Headquartered in Philadelphia, ParetoHealth is growing rapidly and transforming one of the country's largest industries. Our success is fueled by talented people who are united by our four core values: Fire in the Belly, For the Greater Good, See the Field, and Get It Done Right. These values shape how we innovate, collaborate, make decisions, and deliver exceptional results for our clients and one another. If you're energized by solving complex challenges, thrive in a high-growth environment, and want to help reshape the future of healthcare, we'd love to meet you. Please note that ParetoHealth does not provide employment visa sponsorship for this position. Candidates must be authorized to work in the United States without sponsorship both now or in the future. Position Summary: ParetoHealth is helping employers take control of one of their largest and fastest-growing expenses: healthcare. Our platform combines risk management, cost containment, analytics, data, and technology to help employers lower costs, improve outcomes, and create greater predictability in healthcare spending. As we continue to grow, we have an opportunity to transform a collection of products, workflows, data assets, and ecosystem integrations into a more unified and differentiated platform experience. This is where the VP of Product comes in. We are seeking a VP of Product to lead the next stage of our product organization and platform evolution. This leader will help shape the future of how technology and data drive the business while building the systems, talent, and operating models required to scale. This role combines product strategy, organizational leadership, and operational execution. You will inherit a strong team and have the opportunity to help define how Pareto creates value for our customers over the next decade. The Opportunity: Pareto's model depends on bringing together a diverse ecosystem of data, partners, technologies, and services into a coherent customer experience. Some of our most important opportunities include: • Simplifying the experience of buying, implementing, and operating a self-funded health plan., • Building more automated and data-driven underwriting capabilities., • Turning healthcare and claims data into actionable intelligence for customers and consultants., • Strengthening Pareto's value proposition through reporting, recommendations, and decision support., • Creating a more unified platform experience across a fragmented ecosystem of partners and solutions., • Identifying and investing in the next generation of products that improve customer outcomes and company performance. The VP of Product will play a central role in helping define and execute against these opportunities. Organization: The VP of Product will inherit and lead a growing product organization that currently includes leadership and product management capabilities across: • Underwriting Products, • Customer Experience Products, • Data & Analytics Products The team includes experienced product leaders and individual contributors. This role is focused on scaling and strengthening the organization rather than building it from scratch. This leader will evaluate organizational structure, develop future leaders, clarify ownership and responsibilities between areas and other departments, and ensure the organization is positioned to support Pareto's long-term growth. Key Responsibilities:Lead and Scale the Product Organization • Provide leadership across product management teams spanning underwriting, customer experience, and data and analytics products., • Develop product leaders and create clear career paths, expectations, and accountability., • Evaluate organizational structure and make recommendations regarding team design, ownership, and future growth., • Build a high-performance culture focused on outcomes, customer value, and execution excellence.Build the Product Operating System, • Establish scalable operating models for planning, prioritization, roadmap management, execution, stakeholder engagement, and product reviews., • Create frameworks for business cases, investment decisions, product quality, and success measurement., • Improve collaboration across Product, Engineering, Analytics, Operations, Commercial, Finance, and other key functions., • Increase transparency, predictability, and consistency across the product development process.Shape Product Strategy and Investment Decisions, • Partner with executive leadership to define the future direction of Pareto's platform., • Develop informed points of view on market opportunities, customer needs, and strategic investments., • Lead and support business case development for major initiatives and product investments., • Help drive build-versus-buy decisions and portfolio prioritization.Improve Customer and Internal Experiences, • Drive improvements across the experiences that matter most to customers, consultants, and internal teams., • Simplify complex workflows related to implementation, reporting, decision support, renewals, and ongoing account management., • Ensure product investments create measurable value for customers and the business.Partner with Analytics and Engineering to Deliver Results, • Partner closely with Analytics and Engineering leadership to improve execution velocity and delivery quality., • Ensure product management teams are focused on the highest-value opportunities., • Create alignment between strategic priorities and delivery plans.What Success Looks Like:, • Product management teams operate with greater clarity, accountability, and consistency., • Product strategy and investment decisions become more structured and data-driven., • Cross-functional planning and execution improve across Product, Engineering, Operations, and Commercial teams., • Underwriting capabilities become increasingly automated and scalable., • Customers and consultants experience simpler implementation, renewals, reporting, and decision-making workflows., • Analytics products become a more meaningful driver of customer value and differentiation., • Pareto establishes a clearer vision for the future evolution of its platform.Required Skills & Qualifications:, • 10+ years of product management experience with significant leadership and management responsibility., • Experience leading product managers and product management leaders., • Track record of building and scaling product management organizations., • Experience creating operating models, planning processes, and defining and iterating on organizational structure., • Strong strategic thinking combined with practical execution capability., • Ability to influence across functions and operate effectively in complex organizations., • Familiarity with fast-moving, startup environments., • Experience with enterprise software, operational systems, healthcare, insurance, fintech, or other complex regulated industries is preferred.Leadership Attributes:, • Builds systems rather than relying on heroics., • Develops people and creates organizational leverage., • Simplifies complexity and creates clarity., • Balances strategy with execution., • Exercises strong judgment under ambiguity., • Comfortable making tradeoffs and prioritization decisions., • Collaborative, low-ego, and highly effective across functions., • Demonstrates effective people management and coaching/development skills.Why This Role Matters: ParetoHealth has built a unique platform that combines risk management, cost containment, data, analytics, and technology to help employers control healthcare costs. The next phase of growth requires a stronger, more scalable product management organization capable of turning that platform into a simpler, more powerful experience for customers, consultants, and internal teams. This role is an opportunity to help shape the future of a business operating at the intersection of healthcare, insurance, data, analytics, and technology while building a product management organization that can scale with the company's ambition. Perks & Benefits: • Fully paid medical, dental, and vision benefits., • Flexible PTO, • 401k company contribution, • Tuition reimbursement, • Professional development allowance, • Transportation allowance and daily parking reimbursement, • Engaging hybrid work environmentWe are guided by our values: Fire in the belly The drive to learn, to improve, and to deliver outstanding value every day. See the field The ability to see the big picture and prepare to meet tomorrow's needs. Get it done right The passion to produce at higher rates and to the highest standards. For the greater good A united community creating better health benefit solutions for all. Please note that any communication from our recruiters and hiring managers at ParetoHealth about a job opportunity will only be made by a ParetoHealth employee with an @paretohealth.com address. ParetoHealth does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information. We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the ParetoHealth People Ops Team with an @paretohealth.com email address.Disclosures:ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.California Applicants: See Pareto's CCPA Notice of Collection for California Employees and Applicants for information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, "Pareto") collects and uses personal information submitted by employment applicants.

Job Description Job Title: Senior Product Manager Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. · Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements. · Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements. · Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems). · Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics. · Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency. · Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools. · Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams. · Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications · 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. · Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review. · Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design. · Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications. · Experience with voice UX, IVR design, and contact center reporting/analytics. · Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features. · Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners. · Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education · Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. · Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems. · Experience designing omnichannel strategies across voice, chat, and digital self-service. · Familiarity with workforce management tools and quality assurance processes for contact centers. · Experience managing cross-market rollouts in multi-state health plans or Blue Cross organizations. Job Type: Full-Time Location: US (Remote/Hybrid – Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / Health Insurance / Digital Transformation / Cloud Contact Centers

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Global Gaming Team GBG’s Global Gaming team partners with leading operators, platforms, and technology providers across online gaming and sports betting worldwide. We help customers navigate complex regulatory environments, mitigate fraud, verify identity with confidence, and deliver secure, trusted player experiences at scale. This is a high-growth team operating in a fast-moving, highly regulated industry where innovation, trust, and compliance are critical to success. The Role - Sales Executive, Gaming As a Sales Executive within GBG’s Global Gaming business, you will play a critical role in driving revenue growth across a defined portfolio of online gaming operators, platforms, and digital gambling organizations. You’ll be responsible for winning new business while expanding strategic relationships with existing customers, positioning GBG’s identity, fraud, and location intelligence solutions as essential enablers in highly regulated markets. In this role, you’ll partner closely with Product, Marketing, Pre‑Sales, and Customer Success to deliver tailored, high‑impact solutions that help gaming operators meet regulatory requirements, reduce fraud, and create secure, seamless player experiences. You’ll operate as a trusted advisor, navigating complex sales cycles and bringing commercial insight and industry knowledge to every customer engagement within the global gaming ecosystem. What you will do • Develop and execute a strategic territory and account plan to consistently achieve quarterly and annual revenue targets., • Own the full sales cycle—from prospecting and qualification through negotiation and close—across complex, regulated gaming environments., • Build trusted relationships with senior stakeholders across Operations, Compliance, Fraud, Risk, and Technology within gaming organizations., • Uncover customer challenges and clearly articulate how GBG’s identity, fraud, and location solutions address regulatory, onboarding, and risk needs., • Collaborate closely with Pre‑Sales and Product teams to deliver tailored demonstrations, solution proposals, and RFP responses., • Maintain accurate pipeline forecasting and CRM discipline to ensure visibility, predictability, and accountability., • Stay current on gaming regulations, market trends, competitor offerings, and emerging risks to inform sales strategy., • Represent GBG at industry events, conferences, and customer engagements across global markets., • Partner with Customer Success to support smooth onboarding, customer adoption, and long‑term account growth., • Share market and customer insights that help shape product innovation and influence GBG’s roadmap priorities. Requirements Skills we are looking for • Proven success in B2B SaaS sales, ideally within identity, fraud, regtech, martech, payments, or adjacent technology sectors., • Strong understanding of online gaming, sports betting, or digital entertainment, or a demonstrated ability to quickly ramp in regulated markets., • A consistent track record of meeting or exceeding revenue targets in complex, enterprise sales environments., • Ability to translate complex technical solutions into clear, compelling value propositions for executive and technical audiences., • Experience selling multi‑product or platform‑based solutions into mid‑market and enterprise customers., • Exceptional stakeholder management, negotiation, and presentation skills across diverse buyer personas., • Highly self‑motivated, organised, and comfortable owning a revenue number end‑to‑end., • Collaborative mindset with the ability to work effectively across cross‑functional, global teams., • A strong growth mindset and commercial curiosity about customer challenges, regulatory change, and industry evolution. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job DescriptionEmployment Solutions is currently seeking SEVERAL skilled and experienced Licensed insurance agent/Accident and Health for Open Enrollment season. Equipment will be provided. • Must have a valid Accident and Health license, • Training start date for this role will be 9/14/26, • This is a full-time position which will require a flexible work schedule between 8am – 8pm CST, Monday –Sunday., • Pay rate- $18.00/hour Position Overview: Core responsibility will be to act as an insurance advisor and customer service advocate. Answering questions regarding various programs, updating and verifying member information, reviewing policy and plan benefits, etc. Essential Functions of Customer Service Representative • Responsible for handling inbound and outbound calls as well as email/chat in a call center environment regarding a variety of requests. No cold calling!, • Maintain complete and accurate records of client interaction including phone calls and/or emails, utilizing internal and external software., • Demonstrates commitment to serving customer needs and solving problems efficiently with insight and first contact resolution., • Use decision-support tools to respond to common customer work/service order inquires and requests., • Demonstrates personal commitment by adhering to company guidelines, policy and professional code of ethics and participate in an inclusive environment where people can contribute their best., • Participate in regular staff meetings, coaching sessions, training, and scheduled meetings with leadership, • Identify personal development and/or training needs., • Provide an excellent customer experience in all interactions.The above is not an all-inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. Incumbent may be required to perform other additional duties as assigned. Minimum Qualifications High School diploma and 1+ years’ experience in customer service. Ability to type 30+ words per minute. Microsoft Windows and Internet-based applications experience required. Knowledge, Skills & Abilities • Must be able to navigate multiple computer systems while interacting with customers. Proficient with online chat (Teams) functions for resources and support., • Proven customer service, operations support, and problem resolution skills., • Ability to prioritize multiple tasks in a fast-paced environment., • Courteous and empathetic with strong customer service orientation., • Ability to communicate effectively, both verbally and in writing, with individuals inside and outside the Organization., • Ability to work independently with strong sense of focus, task -oriented, nonjudgmental, and clear sense of boundaries., • Ability to think critically and make decisions using sound judgement, experience, and existing tools/resources, including applicable rules/regulations., • Must be willing to work in a collaborative, fast-paced, structured team environment and adapt quickly to change., • Must have a fast and reliable internet connection. #IND4 #ZR

Job DescriptionStrength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Senior Solutions Engineer (SE) to join our Consent & Preferences (C&P) Solutions Engineering team, reporting to the Manager of Solutions Engineering. This is a highly customer-facing, principal-level role for a technical leader who can run complex, long-cycle enterprise deals end-to-end—partnering with specialist C&P resources and Account Executives to shape strategy, earn buyer trust, and drive technical win plans. You will operate as a trusted advisor and industry thought leader, translating customer outcomes into architecture, demos, and proof points that position OneTrust as the standard for consent, preferences, and customer choice management across the martech and data ecosystem. Your Mission Own the technical sales strategy for C&P opportunities: lead discovery, map requirements to value, build a technical win plan, and orchestrate stakeholders through multi-stage evaluation cycles Serve as the technical expert on integrations and architecture during major sales opportunities, including proposals, RFPs, and custom proof-of-concepts to demonstrate OneTrust's capabilities and differentiation Lead deep-dive technical workshops with customer engineering, security, data, and martech teams to design the target state and advise on best practices for implementation and rollout Deliver compelling, outcomes-focused product demonstrations tailored to executive buyers and technical evaluators; articulate tradeoffs, risk, and ROI with clarity Partner with Account Executives to develop account strategies, influence buying criteria, and align technical and business stakeholders from first call through close Coordinate with internal Product, R&D, and partner teams to remove technical blockers, influence roadmap, and scale repeatable integration patterns and playbooks Drive creation of high-quality customer-facing assets (architecture diagrams, integration approaches, demo narratives, and competitive positioning) to accelerate sales cycles Maintain rigorous pipeline hygiene and activity tracking in Salesforce.com, including next steps, risks, and stakeholder mapping for each opportunity You Are A strong communicator and presenter, adept at conveying complex ideas clearly to both executive buyers and technical audiences A consultative seller who knows how to navigate long, multi-stakeholder sales cycles and earn trust as a strategic advisor Credible with architects and engineers—able to go deep technically while keeping the story anchored to business outcomes A collaborative team player who excels in cross-functional partnerships, influencing key stakeholders at all levels and driving toward shared objectives Empathetic to customer needs, capable of pinpointing pain points and delivering tailored solutions Comfortable leading workshops, handling objections, and facilitating alignment across security, privacy, marketing, data, and IT teams Entrepreneurial with a hands-on mentality, taking ownership of key decisions and their execution Strategic thinker with a customer-centric mindset and a passion for driving business growth A recognized voice internally (and ideally externally) through enablement, best-practice sharing, and market/industry perspective Your Experience Includes A Bachelor's degree in a relevant engineering, computer science, or business field (or equivalent practical experience) 5+ years of relevant experience in Solutions Engineering / Sales Engineering, Management Consulting, or a similar customer-facing technical role Proven success supporting enterprise, long-cycle opportunities with multiple technical stakeholders and executive buyers (discovery through close) Strong experience designing and communicating architectures and integrations across the martech/data ecosystem (e.g., CDPs, CMPs, tag management, identity, data warehouses, marketing automation, analytics) Hands-on technical fluency across the systems a C&P SE works with daily, including web and native mobile development concepts, SDK and API-based integrations, SQL/data querying, consent signal capture and enforcement patterns, troubleshooting implementation issues, and collaborating confidently with engineering teams on software and code-level requirements Demonstrated track record running customer engagements across the journey, including discovery, tailored demonstrations, technical workshops, and proof projects / POCs Comfort with security, privacy, and compliance requirements that influence consent and preference programs (data flows, identity, governance, and risk) Ability to create compelling customer-facing content (proposals, RFP responses, solution narratives) and deliver executive-ready presentations Strong analytical thinking and problem-solving skills, with the ability to simplify complex systems and drive decisions Excellent interpersonal skills with experience interfacing with senior leadership; ability to influence without authority across functions Demonstrated ability to thrive in a fast-paced environment while managing multiple priorities effectively For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range$104,325—$156,488 USDWhere we Work We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube, • @LifeatOneTrust on InstagramYour Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form. Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com. Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at www.honest.net. About the Role Honest Networks is hiring a Network Engineer to join our rapidly expanding team. The hours for this full-time position would be 8am-4pm from Tuesday-Saturday. Primary Responsibilities • Responding quickly and thoughtfully to incoming support inquiries and issues., • Communicating directly with existing and prospective customers via phone, text, web chat, and email., • Advanced troubleshooting of Wi-Fi and other WAN/LAN networking issues., • Providing direct support to the lead engineer., • This job is not remote and is based in either New Jersey, New York, Connecticut or Philadelphia. Requirements Technical Skills • Working knowledge of IP protocols (TCP/UDP), dynamic routing, OSPF/BGP, • Strong familiarity with fiber optic networking (working with SFP modules, SM fiber cabling)., • Comfortable working in command line environments with Cisco/Juniper, bonus: Mikrotik., • Working knowledge of OSI model., • Experience with network monitoring software preferred., • Familiarity with wireless broadband radio and fiber networks. Personal Attributes • Calm temperament: Comfortable handling time-sensitive, high-pressure situations with empathy, confidence, and patience., • Works well under pressure; example: can identify and solve service-impacting network issues in a timely manner., • Friendly, enthusiastic, and professional communication. You may be asked to interact with customers and must have strong customer communication and customer service skills., • Driven, highly-organized, and nimble. As a small company, each of our team members wears multiple hats and needs to be flexible to the changing needs of the company., • Interest in networking, startups, and solving technical problems. Benefits • Attractive salary based on capabilities and background., • Profit sharing, • Paid time-off (PTO)., • Medical and dental benefits. Honest Networks' Values Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Job DescriptionAt Intenseye, we believe protecting people at work is non-negotiable. That’s why we’re building the world’s most advanced AI-powered platform for industrial environments, designed to help organizations move from reactive programs to proactive risk prevention across safety, operations, and quality management. Our technology gives enterprises the ability to see risk and inefficiency as they emerge, take action in real time, and prevent incidents before they happen. Powered by cutting-edge AI and Intenseye’s proprietary Sentinel hardware, our platform delivers ethical, highly accurate intelligence across complex worksites. EHS, operations, and quality teams gain continuous leading indicators, deep operational insight, and unprecedented visibility into how work actually happens. Today, Intenseye helps protect hundreds of thousands of workers across 25+ countries—and we’re just getting started.The Role As an Application Support Engineer, you will cover the full support spectrum: fielding inbound customer questions directly via chat and email (L1), conducting hands-on technical investigations into connectivity, integration, and platform issues (L2), and working alongside engineering when issues require deep infrastructure-level diagnosis (L3). You're the person who gets things done in a high-paced, unstructured environment. You'll work closely with enterprise customers' IT and network teams, join customer calls without hesitation, and partner with engineering, DevOps, and product to see every issue through resolution. This role is based in New York and reports to the Director of Support. This position requires three days at our NYC Office. What you will do: Customer support & relationship management Handle inbound customer inquiries via chat and email — answering platform questions, guiding users, and resolving issues end-to-end Own customer communication throughout the lifecycle of every ticket, providing timely and clear updates. Join customer calls and meetings as a technical representative and engage confidently with enterprise IT and network teams. Maintain and contribute to user-facing documentation, help center content, and knowledge base articles. Technical investigation & infrastructure support Troubleshoot and resolve connectivity issues by working directly with customers' IT teams — including remote access sessions, VPN configuration, SSH access, proxy setup, and firewall and network diagnostics. Support on-premise and cloud/hybrid deployments, handling integration and infrastructure issues that require hands-on network-level investigation. Investigate platform and integration issues across application, service, and network layers, using available monitoring and observability tools. Configure and troubleshoot SSO and authentication integrations for enterprise customers. Cross-functional collaboration Escalate complex issues to engineering and product teams with well-documented findings and clear reproduction steps. Work with engineering, DevOps, and product teams on deeper investigation, bug resolution, and new feature rollouts. Contribute to improving internal processes, playbooks, and support tooling. Partner with the Support Manager to develop support territory strategy What we are looking for: 3+ years in a technical or application support role, ideally within an Enterprise SaaS environment. Solid Linux fundamentals — comfortable in the command line, reading logs, and running diagnostic commands. Strong networking knowledge: TCP/IP, DNS, firewalls, NAT, proxy configurations, and port forwarding. Hands-on experience with SSH and VPN — setup, tunneling, and troubleshooting. Comfortable doing L1 customer chat and deep technical investigation on the same day. Strong written English and a natural ability to explain technical topics to non-technical stakeholders. Ability to navigate ambiguity Excellent oral communication skill with both internal stakeholders and external technical teams Willingness to travel occasionally for on-site customer visits — you're comfortable getting in front of customers in person when the situation calls for it. Intenseye is proud to be an Equal Opportunity Employer. We are committed to building a diverse, inclusive, and equitable workplace where every team member feels valued and empowered. We recruit, hire, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, physical or mental disability, sexual orientation, gender identity or expression, medical condition, pregnancy, veteran status, genetic information, or any other characteristic protected by applicable law. We know that not everyone will meet 100% of the listed qualifications, and that’s OK. Research shows that individuals from underrepresented groups often hesitate to apply unless they meet every criterion. If you’re excited about our mission and believe you can have an impact in this role, we strongly encourage you to apply. Your experience, skills, and perspective may be exactly what we’re looking for. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Maven is seeking a Team Lead to support frontline associates working on a new medication access and pharmacy supported care program. This is a player coach role focused on real time execution, coaching, and first line escalation. You will be closely embedded in daily operations, ensuring queues are healthy, issues are resolved quickly, and associates are supported as they navigate complex pharmacy and insurance workflows. This role is ideal for someone with strong operational instincts who enjoys being close to the work and developing others. The Member Services team supports members 7 days a week; shift availability will vary. What You'll Do: Real Time Execution & Queue Ownership • Own real time execution during assigned shifts across chat and phone queues., • Monitor queue health, coverage, and workload distribution to ensure timely responses., • Step in directly to handle complex cases or volume spikes as needed. Team Leadership & Coaching • Serve as day to day support for a team of Member Services Associates., • Provide real time coaching on judgment calls, prioritization, and handling ambiguous cases where no clear script exists., • Conduct quality reviews and deliver clear, actionable feedback., • Support onboarding and ramping of new hires. Escalations & Issue Resolution • Act as the first line escalation point for pharmacy and insurance issues including missing information, coverage rejects, routing questions, and fulfillment delays., • Partner with internal teams to resolve escalated member issues while maintaining non clinical boundaries., • Ensure appropriate handling and escalation of safety concerns or sensitive disclosures. Operational Excellence • Ensure consistent execution of SOPs, scripts, and workflows., • Identify breakdowns in workflows and flag patterns or risks to leadership., • Help test, roll out, and reinforce new workflows, macros, or tooling changes., • Support team performance across response time, resolution quality, and member satisfaction. Minimum Qualifications • 2–4 years of experience in healthcare support, pharmacy operations, insurance navigation, or related fields., • Prior experience coaching, mentoring, or acting as a senior or lead in a frontline environment., • Strong understanding of pharmacy workflows, insurance coverage concepts, and medication access processes., • Comfort handling escalations and emotionally charged member situations., • Strong written and verbal communication skills., • Ability to balance hands-on work with people leadership. Preferred Qualifications • Experience supporting specialty or high demand medications., • Experience with Zendesk highly preferred or other CX tools., • Familiarity with QA frameworks and support performance metrics., • Experience helping teams adopt new tools or workflows., • Fluency in Spanish or another commonly spoken member language. The base salary range for this role is $89,000 - $105,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job Description Come be a part of the Crumbl Cookies expansion across New Jersey! Benefits and Compensation • Fun, energetic and upbeat atmosphere, • Substantial opportunity for career growth (as Crumbl continues to grow in NJ and neighboring states), • Ongoing career/leadership development program with a path to future Franchise ownership, • Competitive and transparent compensation plan, • $60,000 base + monthly bonuses, • 401k, • Sundays Off, • Paid Time Off, • Sick Time Who are we looking for? If you are an experienced leader, who excels at creating creating raving fans through customer service and operational excellence, then this opportunity is right for you. Crumbl Cookies is the fastest growing bakery in America, serving what is widely considered to be the best gourmet cookies in the world! We are looking for the right additions to our leadership team, that can maintain the best-in-class products and customer service that Crumbl is known for, while also maintaining a work environment that our staff takes pride in being a part of. Crumbl is a fun and upbeat atmosphere that requires responsible and talented leaders that thrive in running efficient store operations, engaging and inspiring staff, delivering world class service, creating raving fans, and maintaining incredible cookie quality. We accept nothing but the best from ourselves for our customers and our staff. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Crumbl is rapidly opening new stores in multiple locations, and constantly developing and promoting talent, so there is tremendous opportunity to move up in the organization. A leadership role within the Crumbl family is a genuine career opportunity. Franchise owners put a heavy priority on providing best-in-class compensation for all leadership levels, as well as continuing to provide opportunities to grow and develop leadership skills. The rapid expansion of Crumbl Cookies in NJ will provide existing leaders with the opportunity to continue taking next steps in their careers, and may lead to future partnerships with the owners on future locations. Essential Role Functions Leadership & Management | People Development | Operations | Raving Fans Service | Communication | Attention to Detail | Technology Implementation | Cleanliness & Tidiness • LEADERSHIP & MANAGEMENT: Lead the team in working together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"., • PEOPLE DEVELOPMENT: Assist in developing Crumbl team members' skills and capabilities for their current roles, as well as roles they may grow into in the near future. This includes maintaining training standards and systems for newly hired staff, as well as ongoing coaching for all staff, to ensure proper procedures are maintained., • OPERATIONS: Support the general manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, schedule management, quality control, adherence to policies and systems, facilities and equipment management, etc., • RAVING FANS SERVICE: Stay on top of customer reviews and make any necessary corrections to ensure a world class customer experience. Handle any complaints or customer issues with the upmost professionalism and ensure the reputation of the brand and store stays pristine., • STORE METRICS & NEW CUSTOMER AQUISITION: Stay keenly aware at all times of the key performance indicators (KPI's) that are measured and prioritized by Crumbl and the management team. Ensure that these targets are all met/exceeded. These KPI's include average ticket times for each order, average time spent out-of-stock of any menu items, and several other metrics scored by customers within the Crumbl customer app., • TECHNOLOGICAL APTITUDE: Confidently be able to use email, chat applications (slack, etc), apple products (point of sale ipads), shared spreadsheet programs (mainly google sheets), and several applications. We expect all leaders to either be familiar with these common applications, or be well versed enough in similar tools to be able to quickly learn and deploy these and several other leadership tools., • CLEANLINESS & TIDINESS: Always maintain a clean, orderly, and safe environment. All leaders are responsible for ensuring the lobby as well as all stations and baking equipment, are clean, sanitary and orderly beyond company and state requirements at all times., • FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Make immediate corrections to any staff using any equipment in any way that could be unsafe or lead to equipment damage. Communicate promptly to management to initiate repairs if needed. Role Qualifications Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People & Excellence • CHARACTER: Strong moral compass and the ability to manage a very large and diverse crew fairly. See the good in everyone while also firmly holding staff accountable., • WORK-ETHIC: Lead from the front. Our entire management team is actively involved in the operation of the store during each shift., • CULTURAL FIT: A high-energy team player that enjoys working with a leadership team, rather than needing to be "the boss". Willing to take constructive criticism., • EXPERIENCE: Preferably 1-2 years of leadership/management experience managing a large staff, including the management of other leaders., • EDUCATION: Formal education is a positive factor, but applicable experience will be prioritized over a degree or diploma., • COMMITMENT TO EXCELLENCE: Takes pride in delivering a best-in-class experience to customers and staff. Enjoys serving and adding value to others. We believe In The value of people • We treat our customers like gold, and recognize that their loyalty and passion for Crumbl Cookies is what drives the business., • We see the potential in every staff member, and strive to help them develop skills and habits that will help them throughout their entire life., • We treat each other with respect at all times, and ensure that we all work as a team to make the workplace a fun environment that we are all proud of. Character, Values & Excellence • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We pride ourselves on our teamwork and our ability to do more by working together. Living Life, Inspiring, & Having Fun! "Do what you do so well that they want to see it again and bring their friends." - Walt Disney Company DescriptionDough Buds is the Franchisee of Crumbl ParamusDough Buds is the Franchisee of Crumbl Paramus

Job DescriptionCrumbl Cookies Manager BenefitsCell phone reimbursementMonthly BonusRegular performance collaboration and career growth opportunities Management outings Paid Time Off Sick Time Insurance Reimbursement Potential401k once qualifiedWho are we looking for?If you aspire to be a part of a company that is world-class and represents the country's best brand in gourmet cookies, then this the path is right for you.This is an incredible opportunity to join the fastest growing cookie company in America, as we plan for rapid growth in bringing the Crumbl Cookie brand to communities who haven't had the chance to indulge in this one-of-a-kind cookie experience. Working at Crumbl is more than just a job. It's a stepping-stone to a successful future in the world of business. Our ownership team considers our team to be more than just employees, they are a highly valued part of our culture and the joy we hope to deliver to customers.Crumbl is a fun and upbeat atmosphere that needs responsible and talented leaders to thrive at running the store's operations, engage the team and inspire them, deliver world renowned raving fans service, and deliver our incredible cookie quality to our customers. We accept nothing but the best from ourselves for our customers. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective and caring team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect.Future Leadership Opportunities We plan to develop and promote from within for future roles that will be needed.Future locations are coming quickly to our area.Essential Role Functions Leadership & Management | People Development | Operations | Raving Fans Service | Store Metrics & New Customer Acquisition | Communication | Technology Aptitude | Attention to Detail | Cleanliness & Tidiness | Facilities & Equipment | SafetyLEADERSHIP & MANAGEMENT: Lead the team to work together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture".PEOPLE DEVELOPMENT: Assist in developing Crumbl team member's skills and capabilities for their current roles, future roles at Crumbl, and to prepare them for their lives beyond Crumbl.OPERATIONS: Support the manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, ordering, quality control and taste, the cookie baking process, presentation of the cookie, facilities and equipment management, staffing and labor, scheduling, forecasting cookie supply and demand, delivery experience, etc RAVING FANS SERVICE: Focused on a team creating raving fans services through genuine, welcoming, and friendly interactions with every customer that interacts with Crumbl.STORE METRICS & NEW CUSTOMER AQUSITION: Clearly communicates key store metrics using varies methods and frequently celebrates those who are achieving greatness. Participates in a variety of planned as well as grass root initiatives to acquire new Crumbl customers.COMMUNICATION: Communicates clearly, frequently, and provides clear direction and expectations verbally as well as via company communication channels. Shares important updates and business information regularly that will help the team and business perform well.TECHNOLOGY APTITUDE: Confidently be able to use email, chat applications, Microsoft Office, G-Suite & Gmail, human resource information system, and the point-of-sale system(s). Understand & demonstrate high proficiency with varies platforms such as the Crumbl's website, Crumbl's mobile app, and Crumbl's internal communication application. Be able to problem solve technology issues through key technology support contacts when needed. ATTENTION TO DETAIL: Highly aware of the smaller details of operating the business and ensures those details are over managed, communicated, and taught to the team to deliver excellence on a daily basis.CLEANLINESS & TIDINESS: Always maintain a presentation to the crew member and customer of a clean, orderly, and safe environment. Responsible for ensuring the baking equipment, utensils, and environment are clean and orderly beyond company and state requirements at all times.FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Communicates promptly to management and utilizes the appropriate tools to initiate diagnosis and repairs if needed.SAFETY: Constantly is training and coaching on safety first with the team. Assesses equipment, the environment, and work practices to ensure the team, the customer, and the brand is acting in a safe manner at all times. Role QualificationsCharacter | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People | Excellence CHARACTER: Naturally has strong personal values and displays these through actions and words.WORK-ETHIC: Committed to giving exceptional effort consistently in all responsibilities.CULTURAL FIT: Has a strong internal "why" that aligns with us and Crumbl Headquarters, has similar values and character, and has a passion for food and baking. EXPERIENCE: Preferably has 1 year of business, leadership, management, and food or restaurant experience. EDUCATION: Prefer an associate degree or higher.COMMITMENT TO THE CUSTOMER & EXCELLENCE: Has a genuine desire to serve others while having an unquenchable thirst for excellence in everything you do.We believe In The Golden Rule & PotentialWe treat all people well, with a positive and caring servant's attitude.We believe in coaching everyone to their full potential.Character, Values & Excellence We have high integrity and character, which builds an unbreakable level of trust.We are excellence driven, paying attention to every detail.We have grit and are bold and decisive in our actions.Living Life, Inspiring, & Having FunWe enjoy life, give people hope, and have funFuture Leadership Opportunities We plan to develop and promote from within for future roles that will be needed as we grow.We are planning on expanding Crumbl locations throughout our area and then into other states throughout the country. Upon being hired, in order to ensure you are successful in the desired role of a manager, a 60 to 90 day training period will take place to ensure you meet and exceed in the job requirements of a manager. This training period will involve starting, learning, and showing excellence in each Crumbl position prior to moving onto the next position. Starting pay will be $20 an hour and upon successful completion of the 60 to 90 day training period, manager compensation and benefits will begin. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney

Job Description TopView Sightseeing is a New York City-based company offering a variety of sightseeing bus tours. We own and manage the portfolio of brands, including TopView Sightseeing, Event Cruises NYC, Liberty Cruise, Bike Rental Central Park, and Attraction Pass. TopView Sightseeing serves over 500k customers annually, creating unforgettable experiences for New Yorkers and visitors. TopView Sightseeing is a fast-growing company with significant room for growth; it offers a dynamic, one-of-a-kind work environment and is a workplace filled with enthusiastic, engaged, and supportive co-workers. Responsibilities: • Supervising a team of Field Coordinators who welcome guests and monitor queue control at our bus stops., • Being the liaison between escalated customer issues and managers., • Collect guest information to assist in resolving customer service-related issues and concerns, • Coordinate with and support colleagues, bus operators, dispatchers, and managers to execute the day-to-day operations, • Be responsible for company equipment., • Promote a culture of positivity and teamwork, • Monitor the safety of employees and guests., • Conduct and submit various reports as assignedRequirements:, • Comfortable and effective working outdoors in various weather conditions, • The ability to provide excellent customer service, • Ability to work in all weather conditions, • Outstanding interpersonal and communication skills, • Organized and attentive to detail, • The ability to manage crowds and remain calm in stressful situations, • The ability to stand for long periods., • Willingness to work on weekends and holidays, • The ability to work with google office applications, e.g., docs, sheets, email, chat, • The ability to supervise a team of 20 to 30 people. Job Type: Full-time Pay: $20-$22 per hour Benefits: • Employee discount, • Health insurance, • Paid TrainingSchedule:, • 8-hour shift, • Day shift, • Holidays, • Night shift, • Weekend availabilitySupplemental Pay:, • Bonus pay Powered by JazzHR 8BfN3MpYcS

Job Description Crumbl Cookies - Store Manager Bergen Town Center Paramus New Jersey Come be a part of the Crumbl Cookies expansion across New Jersey! Benefits and Compensation • Fun, energetic and upbeat atmosphere, • Substantial opportunity for career growth (as Crumbl continues to grow in NJ and neighboring states), • Ongoing career/leadership development program with a path to future Franchise ownership, • Competitive and transparent compensation plan, • $60,000 base salary plus bonuses, • 401K, • Sundays Off, • Paid Time Off, • Sick Time Who are we looking for? If you are an experienced leader, who excels at creating creating raving fans through customer service and operational excellence, then this opportunity is right for you. Crumbl Cookies is the fastest growing bakery in America, serving what is widely considered to be the best gourmet cookies in the world! We are looking for the right additions to our leadership team, that can maintain the best-in-class products and customer service that Crumbl is known for, while also maintaining a work environment that our staff takes pride in being a part of. Crumbl is a fun and upbeat atmosphere that requires responsible and talented leaders that thrive in running efficient store operations, engaging and inspiring staff, delivering world class service, creating raving fans, and maintaining incredible cookie quality. We accept nothing but the best from ourselves for our customers and our staff. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Crumbl is rapidly opening new stores in multiple locations, and constantly developing and promoting talent, so there is tremendous opportunity to move up in the organization. A leadership role within the Crumbl family is a genuine career opportunity. Franchise owners put a heavy priority on providing best-in-class compensation for all leadership levels, as well as continuing to provide opportunities to grow and develop leadership skills. The rapid expansion of Crumbl Cookies in NJ will provide existing leaders with the opportunity to continue taking next steps in their careers, and may lead to future partnerships with the owners on future locations. Essential Role FunctionsLeadership & Management | People Development | Operations | Raving Fans Service | Communication | Attention to Detail | Technology Implementation | Cleanliness & Tidiness • LEADERSHIP & MANAGEMENT: Lead the team in working together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"., • PEOPLE DEVELOPMENT: Assist in developing Crumbl team members' skills and capabilities for their current roles, as well as roles they may grow into in the near future. This includes maintaining training standards and systems for newly hired staff, as well as ongoing coaching for all staff, to ensure proper procedures are maintained., • OPERATIONS: Support the general manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, schedule management, quality control, adherence to policies and systems, facilities and equipment management, etc., • RAVING FANS SERVICE: Stay on top of customer reviews and make any necessary corrections to ensure a world class customer experience. Handle any complaints or customer issues with the upmost professionalism and ensure the reputation of the brand and store stays pristine., • STORE METRICS & NEW CUSTOMER AQUSITION: Stay keenly aware at all times of the key performance indicators (KPI's) that are measured and prioritized by Crumbl and the management team. Ensure that these targets are all met/exceeded. These KPI's include average ticket times for each order, average time spent out-of-stock of any menu items, and several other metrics scored by customers within the Crumbl customer app., • TECHNOLOGICAL APTITUDE: Confidently be able to use email, chat applications (slack, etc), apple products (point of sale ipads), shared spreadsheet programs (mainly google sheets), and several applications. We expect all leaders to either be familiar with these common applications, or be well versed enough in similar tools to be able to quickly learn and deploy these and several other leadership tools., • CLEANLINESS & TIDINESS: Always maintain a clean, orderly, and safe environment. All leaders are responsible for ensuring the lobby as well as all stations and baking equipment, are clean, sanitary and orderly beyond company and state requirements at all times., • FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Make immediate corrections to any staff using any equipment in any way that could be unsafe or lead to equipment damage. Communicate promptly to management to initiate repairs if needed. Role Qualifications Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People & Excellence • CHARACTER: Strong moral compass and the ability to manage a very large and diverse crew fairly. See the good in everyone while also firmly holding staff accountable., • WORK-ETHIC: Lead from the front. Our entire management team is actively involved in the operation of the store during each shift., • CULTURAL FIT: A high-energy team player that enjoys working with a leadership team, rather than needing to be "the boss". Willing to take constructive criticism., • EXPERIENCE: Preferably 1-2 years of leadership/management experience managing a large staff, including the management of other leaders., • EDUCATION: Formal education is a positive factor, but applicable experience will be prioritized over a degree or diploma., • COMMITMENT TO EXCELLENCE: Takes pride in delivering a best-in-class experience to customers and staff. Enjoys serving and adding value to others. We believe InThe value of people • We treat our customers like gold, and recognize that their loyalty and passion for Crumbl Cookies is what drives the business., • We see the potential in every staff member, and strive to help them develop skills and habits that will help them throughout their entire life., • We treat each other with respect at all times, and ensure that we all work as a team to make the workplace a fun environment that we are all proud of.Character, Values & Excellence, • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We pride ourselves on our teamwork and our ability to do more by working together.Living Life, Inspiring, & Having Fun! Upon being hired, in order to ensure you are successful in the role of General Manager, a 30 day training period will take place to ensure you meet and exceed in the job requirements of a General Manager. This training period will involve shadowing other management, learning all system/policies/procedures and becoming personally proficient in all stations throughout the store, prior to managing any function/shift alone. Training compensation will be between $20 hour and upon completion of the 30 day training period, full General Manager compensation and benefits will begin. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney

Job Description Operations Assistant - Fulfillment - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: • Receive product and enter product details into our internal system, • Perform quality assurance checks on incoming and outgoing product, • Review orders to ensure they are ready to ship to customers, • Support customer care team via phone and email with any product-related escalations, • Complete a high volume of data entry within a specified time frame, ensuring accuracy, • Meet goals and targets as assigned by leadership, • Collaborate with internal teams in a fast-paced, high volume work environment with a high attention to detail What You Have: • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a vendor or teammate in person, via email, or by chat, you're clear and concise., • Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together!, • A Mind for Multi-Tasking. You're an expert at managing multiple tasks simultaneously in a fast-paced environment. Bonus Points if You Have: • Experience in data entry or administrative fields preferred, • Experience in a fast-paced, high-volume work environment, • A passion for socially and environmentally responsible organizations and products What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Job Description Operations Assistant - Brilliant Earth - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: • Receive product and enter product details into our internal system, • Perform quality assurance checks on incoming and outgoing product, • Review orders to ensure they are ready to ship to customers, • Support customer care team via phone and email with any product-related escalations, • Complete a high volume of data entry within a specified time frame, ensuring accuracy, • Meet goals and targets as assigned by leadership, • Collaborate with internal teams in a fast-paced, high volume work environment with a high attention to detail What You Have: • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a vendor or teammate in person, via email, or by chat, you're clear and concise., • Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together!, • A Mind for Multi-Tasking. You're an expert at managing multiple tasks simultaneously in a fast-paced environment. Bonus Points if You Have: • Experience in data entry or administrative fields preferred, • Experience in a fast-paced, high-volume work environment, • A passion for socially and environmentally responsible organizations and products What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders! We are actively reviewing applications for this position. #IND222 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Job DescriptionAbout Rula Rula is a comprehensive behavioral health solution that works with a network of licensed clinicians to deliver high-quality care to individuals, couples, and families. By taking care of all the new client marketing and administrative heavy-lifting, we allow providers at Rula to focus on what they do best; helping clients get better. We are expanding our network of licensed providers in Maryland. Providers in the Rula network are 1099 contractors, have no minimum caseloads and complete schedule autonomy. Compensation Details Licensed Psychologist: $100 per hourly session (53-minutes) Guaranteed payment every two weeks via direct deposit Payment protection for no-shows, late cancellations, & denied claims Why Join Rula? Our dedicated therapist community is made up of thousands of providers across the country, each with diverse backgrounds, experiences and specialties. Therapists choose to work with Rula as they’re able to focus on delivering quality client care while leaving all the administrative heavy-lifting to us. Here’s what else Rula has to offer: Quick credentialing: Our dedicated team will help fast-track your enrollment with our insurance partners so you can get credentialed and ready to see clients in less than a month. Complete schedule autonomy: You decide how many Rula clients you want to see and when. You can also easily adjust your availability at any time. Best-fit client referrals: We’ll help you craft a provider profile that highlights your specialities and clinical approach, making it easier for the right clients to find you. Admin done for you, not by you: We handle every aspect of accepting insurance so you don’t have to. You take care of the sessions and notes, we’ll take care of billing, claims, the EHR, technical support, and everything else. Dedicated support from real people: Get the help you need in the moments that matter via email, phone, or chat. Leaders in clinical excellence: Rula prides itself on raising the standard of clinical quality in telehealth. Through measurement informed care and a robust clinical learning and development program, you’re joining an organization committed to quality. Plus, we offer a subscription for unlimited podcast CEU courses. Therapist community: Work in private practice without feeling like you’re on an island. We offer case consultation, office hours, and a growing therapist community to make Rula a place you can feel proud to be part of. Minimum Qualifications Must be licensed as a Licensed Clinical Psychologist Valid NPI Must be licensed in Maryland Must be able to provide telehealth Work Remotely Yes MD, US

Job Description Sales Associate, Jewelry (Jewelry Consultant) - Brooklyn, NY Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Williamsburg location in Brooklyn. The targeted budget for this position is $24 - $26 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry. What You Have: • A passion for the customer. You don't just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise., • Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together! What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Job DescriptionAbout Rula Rula is a comprehensive behavioral health solution that works with a network of licensed clinicians to deliver high-quality care to individuals, couples, and families. By taking care of all the new client marketing and administrative heavy-lifting, we allow providers at Rula to focus on what they do best; helping clients get better. We are expanding our network of licensed providers in Washington. Providers in the Rula network are 1099 contractors, have no minimum caseloads and complete schedule autonomy. Compensation Details LMHC: $80 per hourly session (53-minutes) Guaranteed payment every two weeks via direct deposit Payment protection for no-shows, late cancellations, & denied claims Why Join Rula? Our dedicated therapist community is made up of thousands of providers across the country, each with diverse backgrounds, experiences and specialties. Therapists choose to work with Rula as they’re able to focus on delivering quality client care while leaving all the administrative heavy-lifting to us. Here’s what else Rula has to offer: Quick credentialing: Our dedicated team will help fast-track your enrollment with our insurance partners so you can get credentialed and ready to see clients in less than a month. Complete schedule autonomy: You decide how many Rula clients you want to see and when. You can also easily adjust your availability at any time. Best-fit client referrals: We’ll help you craft a provider profile that highlights your specialities and clinical approach, making it easier for the right clients to find you. Admin done for you, not by you: We handle every aspect of accepting insurance so you don’t have to. You take care of the sessions and notes, we’ll take care of billing, claims, the EHR, technical support, and everything else. Dedicated support from real people: Get the help you need in the moments that matter via email, phone, or chat. Leaders in clinical excellence: Rula prides itself on raising the standard of clinical quality in telehealth. Through measurement informed care and a robust clinical learning and development program, you’re joining an organization committed to quality. Plus, we offer a subscription for unlimited podcast CEU courses. Therapist community: Work in private practice without feeling like you’re on an island. We offer case consultation, office hours, and a growing therapist community to make Rula a place you can feel proud to be part of. Minimum Qualifications Must be licensed as a Licensed Marriage and Family Therapist (LMFT), Licensed Independent Clinical Social Worker (LICSW) or Licensed Mental Health Counselor (LMHC) Valid NPI Must be licensed in Washington Must be able to provide telehealth Work Remotely Yes WA, US

Job Description About Our Company We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. Job Description We are seeking Board Certified/Board Eligible Gastroenterologist to join our expanding organization! If you are looking for a collaborative, dynamic practice environment where you can learn, grow, and excel in providing integrated, multidisciplinary, patient centered care, then Summit Health is the place to be! We offer: Generous CME funding for professional development Opportunities for professional growth Competitive compensation Comprehensive benefits package Shareholder opportunity Coordinated resources and shared expertise Complete administrative and care management support Join Summit Health If you are an interested candidate, please reach out to our recruiters at providerrecruitment@summithealth.com SUMMIT HEALTH We are a smoke and drug-free environment. EOE M/F/D/V Compensation Range: $350,000 - $650,000 The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience, individual performance, quality measures and location of position. About Our Commitment Total Rewards at VillageMD Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Equal Opportunity Employer Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Safety Disclaimer Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

Job Description Retail Sales Assistant, Jewelry (Jewelry Stylist) - Garden City, Long Island Our Retail Sales Assistant provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Roosevelt Field showroom. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry. Showroom Coordination & Maintenance: • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area. What You Have: • A passion for the customer. You don't just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise., • Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together! What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND222 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Job DescriptionAbout Rula Rula is a comprehensive behavioral health solution that works with a network of licensed clinicians to deliver high-quality care to individuals, couples, and families. By taking care of all the new client marketing and administrative heavy-lifting, we allow providers at Rula to focus on what they do best; helping clients get better. We are expanding our network of licensed providers in Alaska. Providers in the Rula network are 1099 contractors, have no minimum caseloads and complete schedule autonomy. Compensation Details LPC: $70 per hourly session (53-minutes) Guaranteed payment every two weeks via direct deposit Payment protection for no-shows, late cancellations, & denied claims Why Join Rula? Our dedicated therapist community is made up of thousands of providers across the country, each with diverse backgrounds, experiences and specialties. Therapists choose to work with Rula as they’re able to focus on delivering quality client care while leaving all the administrative heavy-lifting to us. Here’s what else Rula has to offer: Quick credentialing: Our dedicated team will help fast-track your enrollment with our insurance partners so you can get credentialed and ready to see clients in less than a month. Complete schedule autonomy: You decide how many Rula clients you want to see and when. You can also easily adjust your availability at any time. Best-fit client referrals: We’ll help you craft a provider profile that highlights your specialities and clinical approach, making it easier for the right clients to find you. Admin done for you, not by you: We handle every aspect of accepting insurance so you don’t have to. You take care of the sessions and notes, we’ll take care of billing, claims, the EHR, technical support, and everything else. Dedicated support from real people: Get the help you need in the moments that matter via email, phone, or chat. Leaders in clinical excellence: Rula prides itself on raising the standard of clinical quality in telehealth. Through measurement informed care and a robust clinical learning and development program, you’re joining an organization committed to quality. Plus, we offer a subscription for unlimited podcast CEU courses. Therapist community: Work in private practice without feeling like you’re on an island. We offer case consultation, office hours, and a growing therapist community to make Rula a place you can feel proud to be part of. Minimum Qualifications Must be licensed as a Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC) Valid NPI Must be licensed in Alaska Must be able to provide telehealth Work Remotely Yes AK, US

Job Description Retail Sales Assistant, Jewelry (Jewelry Stylist) (Part Time) - Garden City, NYC Our Retail Sales Assistant provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person in our Garden City, NY showroom. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry. Showroom Coordination & Maintenance: • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area. What You Have: • A passion for the customer. You don't just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise., • Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together! What We Offer At Brilliant Earth, we're passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Job DescriptionAbout Rula Rula is a comprehensive behavioral health solution that works with a network of licensed clinicians to deliver high-quality care to individuals, couples, and families. By taking care of all the new client marketing and administrative heavy-lifting, we allow providers at Rula to focus on what they do best; helping clients get better. We are expanding our network of licensed providers in Washington. Providers in the Rula network are 1099 contractors, have no minimum caseloads and complete schedule autonomy. Compensation Details LMHC: $80 per hourly session (53-minutes) Guaranteed payment every two weeks via direct deposit Payment protection for no-shows, late cancellations, & denied claims Why Join Rula? Our dedicated therapist community is made up of thousands of providers across the country, each with diverse backgrounds, experiences and specialties. Therapists choose to work with Rula as they’re able to focus on delivering quality client care while leaving all the administrative heavy-lifting to us. Here’s what else Rula has to offer: Quick credentialing: Our dedicated team will help fast-track your enrollment with our insurance partners so you can get credentialed and ready to see clients in less than a month. Complete schedule autonomy: You decide how many Rula clients you want to see and when. You can also easily adjust your availability at any time. Best-fit client referrals: We’ll help you craft a provider profile that highlights your specialities and clinical approach, making it easier for the right clients to find you. Admin done for you, not by you: We handle every aspect of accepting insurance so you don’t have to. You take care of the sessions and notes, we’ll take care of billing, claims, the EHR, technical support, and everything else. Dedicated support from real people: Get the help you need in the moments that matter via email, phone, or chat. Leaders in clinical excellence: Rula prides itself on raising the standard of clinical quality in telehealth. Through measurement informed care and a robust clinical learning and development program, you’re joining an organization committed to quality. Plus, we offer a subscription for unlimited podcast CEU courses. Therapist community: Work in private practice without feeling like you’re on an island. We offer case consultation, office hours, and a growing therapist community to make Rula a place you can feel proud to be part of. Minimum Qualifications Must be licensed as a Licensed Marriage and Family Therapist (LMFT), Licensed Independent Clinical Social Worker (LICSW) or Licensed Mental Health Counselor (LMHC) Valid NPI Must be licensed in Washington Must be able to provide telehealth Work Remotely Yes WA, US

Job DescriptionAbout Rula Rula is a comprehensive behavioral health solution that works with a network of licensed clinicians to deliver high-quality care to individuals, couples, and families. By taking care of all the new client marketing and administrative heavy-lifting, we allow providers at Rula to focus on what they do best; helping clients get better. We are expanding our network of licensed providers in Washington. Providers in the Rula network are 1099 contractors, have no minimum caseloads and complete schedule autonomy. Compensation Details LMHC: $80 per hourly session (53-minutes) Guaranteed payment every two weeks via direct deposit Payment protection for no-shows, late cancellations, & denied claims Why Join Rula? Our dedicated therapist community is made up of thousands of providers across the country, each with diverse backgrounds, experiences and specialties. Therapists choose to work with Rula as they’re able to focus on delivering quality client care while leaving all the administrative heavy-lifting to us. Here’s what else Rula has to offer: Quick credentialing: Our dedicated team will help fast-track your enrollment with our insurance partners so you can get credentialed and ready to see clients in less than a month. Complete schedule autonomy: You decide how many Rula clients you want to see and when. You can also easily adjust your availability at any time. Best-fit client referrals: We’ll help you craft a provider profile that highlights your specialities and clinical approach, making it easier for the right clients to find you. Admin done for you, not by you: We handle every aspect of accepting insurance so you don’t have to. You take care of the sessions and notes, we’ll take care of billing, claims, the EHR, technical support, and everything else. Dedicated support from real people: Get the help you need in the moments that matter via email, phone, or chat. Leaders in clinical excellence: Rula prides itself on raising the standard of clinical quality in telehealth. Through measurement informed care and a robust clinical learning and development program, you’re joining an organization committed to quality. Plus, we offer a subscription for unlimited podcast CEU courses. Therapist community: Work in private practice without feeling like you’re on an island. We offer case consultation, office hours, and a growing therapist community to make Rula a place you can feel proud to be part of. Minimum Qualifications Must be licensed as a Licensed Marriage and Family Therapist (LMFT), Licensed Independent Clinical Social Worker (LICSW) or Licensed Mental Health Counselor (LMHC) Valid NPI Must be licensed in Washington Must be able to provide telehealth Work Remotely Yes WA, US

Job Description We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team here at Bridgestone Cleaners. This role is essential in providing exceptional support to our clients and ensuring a positive customer experience. The ideal candidate will possess strong communication skills, be able to communicate in both English and Spanish, be a quick learner, and be knowledgeable in fashion and/or clothing brands. If you thrive in a fast-paced environment and enjoy problem-solving, we want to hear from you. Bridgestone Cleaners is Downtown Brooklyn's only member of the Association of Wedding Gown Specialists, and has been serving NYC as a luxury dry cleaners & tailor for over 40 years. We pride ourselves on positively impacting our community at both our Dumbo and Cobble Hill locations, with a supportive and tight-knit group of employees. Duties ● Provide outstanding customer support through various channels, including phone, email, and chat. ● Handle inbound and outbound calls with professionalism and courtesy. ● Assist customers with picking up & dropping off their items & garments. ● Process transactions accurately, including cash handling and data entry into SMRT (database for dry cleaners) ● Maintain detailed records of details regarding customers' garments, which may involve research on fabrics, materials, and couture brands. ● Using an organized and strong attention to detail when working with production staff and delivery drivers in preparing incoming & outgoing customer orders. Experience ● Previous experience in customer service or garment care is preferred. ● Bilingual or multilingual abilities, particularly in English and Spanish, are preferred. ● Excellent typing skills with attention to detail for accurate data entry. ● Proven sales experience is advantageous but not mandatory. ● Effective communication skills with the ability to engage customers positively. ● Ability to analyze situations quickly and provide effective solutions. Join us in delivering exceptional service that makes a difference! \nCompany Description Bridgestone Cleaners has been a proud provider of superior, eco-friendly dry and wet cleaning garment care services in Downtown Brooklyn since 1983. With a commitment to quality and sustainability, we offer a range of services to keep your garments looking their best while minimizing our impact on the environment. Bridgestone Cleaners has been a proud provider of superior, eco-friendly dry and wet cleaning\r\ngarment care services in Downtown Brooklyn since 1983. With a commitment to quality and\r\nsustainability, we offer a range of services to keep your garments looking their best while\r\nminimizing our impact on the environment.

Job Description Description: The Associate Account Support role is responsible to complete customer support activities including but not limited to product administration scheduling, associated order management and delivery for Radioligand therapies (RLT) primarily via phone and email. Complete customer support activities including but not limited to product administration scheduling, associated order management and delivery - Answer questions from field associates to provide support to customers. Partner with cross-functional stakeholders to provide accurate and timely customer feedback Effectively leverage internal systems for ongoing case management which includes phone and email outreaches, case documentation, and customer inquiry/request resolution. Handle interactions and/or cases (with appropriate escalation) as it pertains to navigating product ordering and delivery. Ability to complete all calls once they have begun to ensure no interruption of service. Follow protocols for responding to customer inquiries across communications (e.g., phone, chat, fax, iSMS / text, mail, and e-mail) in a prompt and courteous manner - Prepare proper documentation, and notifications; perform proper escalation, tracking, and follow-up Adhere to all applicable Working Practice Documents (WPDs), Work Instructions (WIs) and Compliance Guidelines Ability to work the scheduled work hours, which generally will be an 8.5-hour shift with two paid rest breaks and an unpaid lunch break. This position will require holiday support for CS team Responsible for identifying and reporting adverse events via the established systems as per applicable processes. Shift timings : 7.30 to 4 & 8.30 to 5 Qualification: Bachelor's degree required Fluent English, other languages desirable 1+ years of progressive business experience in the biopharmaceutical industry with broad understanding of pharmaceutical sales, marketing, customer and patient services Ability to manage multiple projects and consistently meet deadlines Strong interpersonal and time management skills, and an ability for productive collaboration across varying departments Detail oriented problem solver who can make clearheaded decisions while under pressure Strong written and verbal skills Proficient in PowerPoint and Excel, telephony and navigating systems related to product ordering and case management preferred Ability to work a flexible staggered schedule (early mornings/ later evenings) Oncology experience preferred Salesforce experience required Leadership Competencies Problem solving Detail oriented Customer/patient-centric mindset Strong written and verbal communication skills Benefits: Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics. Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. 401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first of the month following at least 1 calendar year after employment begins. Synectics is an equal opportunity employer. \nCompany Description Synectics is a leading staffing and workforce solutions company dedicated to connecting exceptional talent with top organizations. We specialize in IT, engineering, finance, healthcare, and professional services recruitment, offering both contract and permanent staffing solutions. With a people-first approach, we focus on understanding the unique needs of our clients and candidates to create long-term, successful matches. Our mission is to empower businesses with the right talent while helping professionals achieve rewarding career opportunities Synectics is a leading staffing and workforce solutions company dedicated to connecting exceptional talent with top organizations. We specialize in IT, engineering, finance, healthcare, and professional services recruitment, offering both contract and permanent staffing solutions. With a people-first approach, we focus on understanding the unique needs of our clients and candidates to create long-term, successful matches. Our mission is to empower businesses with the right talent while helping professionals achieve rewarding career opportunities

Job DescriptionCustomer Service Representative Location: New York, NY Onsite Flexibility: Hybrid Contract Details • Position Type: Contract, • Contract Duration: 5 months, • Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Job Summary The Customer Service Representative position interacts with customers to provide and process information in response to general inquiries, concerns, and requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service by corresponding with customers via any of the client's customer contact channels. This is an Open Enrollment Season position covering November 1 through March 31. This is a high-volume period, and candidates must be available to support enrollment-related demands throughout the season. Candidates must be fluent in both English and Mandarin and able to work schedules aligned with Central or Eastern Time Zone business operations. Key Responsibilities • Assist providers by resolving coordination of benefits inquiries by analyzing patient activity (including enrollment, third party liability, and claims attachments)., • Interpret and communicate accurate insurance coverage by having a comprehensive understanding of the process., • Thoroughly and completely document all customer interactions., • Educate customers and dental professionals on eligibility, benefits, claims payment, and authorizations., • Provide direction on the usage and benefits of self-service tools., • Assist members on gaining access to care by locating a network dentist or assignment to a primary care dentist., • Appropriately route inquiries to the necessary departments or individuals when resolution of the inquiry is beyond the span of control of this role., • Respond to customer inquiries in a courteous and professional manner., • Research inquiries and consistently provide accurate information to resolve internal and external member and provider inquiries via verbal and written communications through all channels including phone, email, web portal, and chat interactions., • Respond to and resolve internal and external complex customer inquiries via verbal and written communications through all channels including phone, email, web portal, and chat interactions., • Resolve claim payment inquiries by researching and analyzing patient activity and determine appropriate action to be taken., • Take ownership of the resolution and set expectations for follow up., • Ensure resubmissions, stop payments, and voids are handled appropriately., • Meet or exceed individual, department, and client specific goals., • Understand and adhere to all administrative and contractual policies and procedures., • Contribute to the success of the organization by suggesting ways to improve the service delivery processes., • Other duties as assigned.Required Skills, • Experience utilizing multiple software applications simultaneously., • Ability to set up computer equipment and troubleshoot issues with minimal assistance., • Proven professional verbal and written communication skills., • Ability to efficiently operate a computer and knowledge of Microsoft Office applications., • Strong organizational skills and attention to detail., • Ability to work independently and with a team., • Ability to learn quickly and adapt to a fast-paced production environment., • Cooperative, professional, and effective interaction skills with co-workers, company staff, and visitors., • Critical thinking and problem-solving skills., • Ability to tolerate repetitive work without compromising accuracy and service levels., • Required to attend additional training as requested/deemed necessary., • Fluency in both English and Mandarin (bilingual candidates required)., • Ability to work schedules aligned with Central or Eastern Time Zone business operations.Preferred Skills, • Medical/Dental terminology knowledge experience., • Medicare/Medicaid knowledge., • Claims/Billing and coding experience., • Experience with Cisco phone system a plus.Education Requirements, • High School Diploma or Equivalent (required).Required Experience, • 2 years of experience in a high-volume customer service environment., • 1 year of experience in the health insurance industry.Work Environment / Physical Requirements, • Incumbent must be able to communicate effectively., • Manual dexterity and sitting is required in carrying out position responsibilities (i.e., use of personal computer)., • Incumbent works primarily in either a private or shared office environment.Benefits, • Medical, Vision, and Dental Insurance Plans, • 401k Retirement FundAbout the Client This client is a leading global financial organization operating across insurance, investments, and asset management, serving customers across major markets worldwide. The organization employs customer service representatives, insurance specialists, financial analysts, and operations professionals who support a broad portfolio of financial and insurance products at scale. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada. Job Number: 26-11105 #gttjobs \nCompany Description Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure. We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist: 2015 Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015

Job Description Job Description – Customer Support Specialist Brief Overview The Customer Support Specialist is the front line of the TWST Events customer experience and the first point of contact for every service request through our external support channels. This entry level role will own the intake, triage, classification, and routing of all inbound tickets; as well as the direct resolution of the day-to-day questions that make up the majority of support volume: how the software works, how to use it to solve a problem, and where to find the right help resources. Success in this role is measured in responsiveness, accuracy, judgment, and the quality of every client interaction. This is an early-career entry point into the company with two defined advancement tracks via Technical Support or Event Services. You don't need technical skills to succeed here — you need technical aptitude: a genuine curiosity about how software works and comfort learning new systems, which we'll teach you. Duties and Responsibilities • Complete a structured, paid on-the-job training program covering our products, tools, and support processes — no prior experience with our software is expected., • Serve as the first point of contact for customer inquiries received via email, phone, and chat; delivering timely, accurate, and professional responses., • Manage a queue of support tickets, prioritizing by urgency and business impact while meeting or exceeding established service-level agreements; accurately categorizing, documenting, and tracking all customer interactions., • Resolve questions regarding product features, functionality, account configuration, and general usage; guiding customers to self-service resources where appropriate., • Troubleshoot reported issues, gather relevant details, and reproduce problems where possible to support efficient resolution or escalation; escalating complex technical issues to the appropriate team with clear supporting documentation., • Contribute to shared team goals for response time, resolution rate, backlog, and customer satisfaction., • Perform other duties as assigned to meet departmental goals and objectives. Education and Experience What you'll need: • 1–3 years of experience in a customer-facing support or service role (SaaS support, help desk, events, retail, or hospitality backgrounds are all relevant)., • Exceptional customer service and communication skills, both written and verbal., • Ability to learn software quickly; curiosity about how systems work — no coding or prior software support experience required., • Excellent time management and the ability to work both independently and as part of a closely coordinated team. Nice to have (not required): • Working familiarity with common business tools (ticketing systems, web conferencing, browsers and basic web troubleshooting)., • Relevant college degree or an equivalent combination of education, training, and experience. Key Skills and Competencies • Empathetic, clear, and professional communication; composure under pressure., • Attention to detail and accuracy., • Organization, prioritization, and queue management., • Confidentiality and sound judgment., • Adaptability and continuous learning. Event Services (ES) Career Pathway The Event Services pathway begins with the Customer Support Specialist role, building foundational MeetMax knowledge, client service skills, ticket handling, and basic troubleshooting. High performers advance to Event Services Coordinator 1, gaining hands-on experience in pre-event planning (1x1 scheduling, reports, setup, training), live production support (onsite/virtual troubleshooting, attendance tracking, client/host liaison), AV logistics, and new client onboarding. At the Coordinator 2 level, they deepen specialization in one or more areas (onboarding, event management, virtual services, onsite support), develop advanced problem-solving, process optimization, mentorship of juniors, escalation handling, and high-end client relationship skills. This progression prepares individuals for senior production or managerial roles with expertise in full event lifecycle delivery, cross-team coordination, and operational excellence. Technical Support Career Pathway The Technical Support pathway starts with the Customer Support Specialist, establishing core product fluency, issue resolution, and client communication. Advancers move to Implementation Specialist 1, developing strong configuration skills, event setup, documentation, custom front-end work (HTML/CSS/JS), project management, and knowledge base contributions. At Implementation Specialist 2, they attain heightened technical expertise (advanced front-end development, mobile apps, API/CRM/payment integrations, QA/bug processes), serve as escalation points for juniors, create Statements of Work for complex projects, and provide deeper advisory support to clients and Sales. This builds progressive capability in technical implementation, troubleshooting complex configurations, and bridging business needs with technology solutions for senior technical or specialized support roles. Employment Type: Non Exempt Full-Time Location: Remote; New York, New Jersey Benefits: • Employer sponsored Medical, Dental and Vision plans, • 401K Employee contribution plan, • Employer paid Professional Development, • Time Off: 2 Week Vacation, 5 Sick Days, • Parental Leave, • Ancillary Benefits: LTD, Voluntary Life insurance and Voluntary Insurance Plans including, critical illness, hospital and legal insuranceCompany Descriptionhttps://twstevents.com/https://twstevents.com/

Job DescriptionBecome a licensed insurance agent. Employment Solutions is currently seeking SEVERAL skilled and experienced customer service representatives for health insurance company. Do you live in any of these states? AL, AR, IN, IA, KY, LA, MN, MS, MT, OH, OK, PA, SC, SD, TN, WV. • Training start for this role will be 8/31/26, • Training schedule is Monday - Friday, 9:00am - 5:30pm CST, • This is a full-time position which will require a flexible work schedule between 8am – 8pm CST Monday – Sunday The Customer Service Representative serves as an Insurance Advisor, assisting members and prospective customers with Medicare, Medicaid, and Individual & Family plans. The first 2 weeks you will be provided training to prepare you for taking the State Exam to become a licensed agent. This requires time to study outside of your training hours. The costs for the State Exam & License fees will be paid for by the client. This is a great opportunity to get your Health Insurance license. The pay rate is $14.25 per hour, increasing to $15.50 per hour upon obtaining your license. Essential Functions of Customer Service Representative • Responsible for handling inbound and outbound calls as well as email/chat in a call center environment regarding a variety of requests. No cold calling!, • Maintain complete and accurate records of client interaction including phone calls and/or emails, utilizing internal and external software., • Demonstrates commitment to serving customer needs and solving problems efficiently with insight and first contact resolution., • Use decision-support tools to respond to common customer work/service order inquires and requests., • Provide an excellent customer experience in all interactions.The above is not an all-inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. Incumbent may be required to perform other additional duties as assigned. Minimum Qualifications High School diploma and 1+ years’ experience in customer service. Ability to type 30+ words per minute. Microsoft Windows and Internet-based applications experience required. Knowledge, Skills & Abilities • Must be able to navigate multiple computer systems while interacting with customers. Proficient with online chat (Teams) functions for resources and support., • Proven customer service, operations support, and problem resolution skills., • Courteous and empathetic with strong customer service orientation., • Ability to communicate effectively, both verbally and in writing, with individuals inside and outside the Organization., • Must have a fast and reliable internet connection., • Do you live in any of these states? AL, AR, IN, IO, KY, LA, MN, MS, MT, OH, OK, PA, SC, SD, TN, WV.#IND4 #ZR

Job Description We are currently seeking an experienced Customer Support Associate who is seasoned in a product-driven environment (Industrial products are a big plus). This is a very important position for HYTORC. Our Customer Support Associates interact with different types of clients and vendors. Flexibility is needed in order to learn how our customers are handled. We are looking for an individual that displays a pattern of going above and beyond the call of duty in order to deliver the level of WORLD CLASS Customer Service that the HYTORC brand stands for. Essential Duties: • Handle 75-100 emails per day, • Handle 50-75 phone calls per day, • Service clients located all over North America, • Schedule, communicate, and file documents regarding tool delivery, • Enter data into Excel, SAP (ERP) and other software, • Coordinate any missing components for orders with purchasing (some products may not be in stock and may have to be placed on backorder), • Learn and become proficient in HYTORC product part numbers and accessories., • Recommend equipment and accessories that best meet customer requirements., • Strong follow-up skills with a commitment to consistent customer follow-up., • Enter billing data and then review to ensure:, • Proper documentation is provided by Customer, • Customer is being billed accurately according to current price lists & current global agreements, • Reconcile inventory on invoice by matching the SKU to what is on the order, • The correct amount is applied for shipping, • The correct account is being used for the customer, • Provide customer with copy of order when completed, • Handle requests (when necessary) for:, • Third-party charges (i.e. shipping), • Exceptions to normally required documentation, • Price changes, • Answer both internal and external questions (Internal- Salespeople, Territory Managers, Customer Service, etc. External- end users / customers), • Communicate with customers directly via phone/email to assist with:, • Billing/Accounting, • Customer account verifications (when necessary), • Date(s) of purchase information, • Repair history, • Warranty information – answer questions/provide information regarding status, • Customer ID information, • Monitor the “Domestic Box” and forward any faxes submitted by customers to the appropriate department, then file those faxes accordingly Requirements: • Willing and able to learn a highly technical product quickly, • Strong, relentless follow-up skills., • MUST BE a self-starter, • Must be diligent / proactive, • Experience supporting physical products, equipment, inventory, manufacturing, distribution, or industrial goods., • Ability to move/lift on occasion and go into warehouse environment in order to resolve inventory issues and/or answer questions accurately, • Aptitude for supporting technical products, equipment, accessories, and sales-related inquiries., • Must have thick skin; this is a fast-paced, high-intensity environment., • Able to work alone or as a part of a team, • Display a willingness and disposition to learn and be trained, • Proficient with Microsoft Office Suite and computers in general., • Strong writing and speaking skills Preferred: • Prior experience with SAP B1, Great Plains, or similar ERP system, • Experience handling / supporting a team of Sales Representatives is a plus, • Experience handling customer service in an online chat environment is a plus, • Experience handling heavy volume of phone calls / emails is a plus Salary Range: $25.00 - $30.00 per hour, depending on experience, qualifications, certifications, and overall fit for the position. HYTORC offers a competitive benefits package that includes health, dental, and vision insurance, paid time off, paid holidays, life and disability insurance, 401(k) retirement savings opportunities, and other employee benefit programs available to eligible employees. #ZR \nCompany Description Industry leader with great innovation. Industry leader with great innovation.

We are seeking a full time Phlebotomist Float to support our NJ clinical lab office locations! Scheduling timeframe: Monday - Friday, 6:30am - 5pm (8 hour-shift will be scheduled between this timeframe) with rotating weekend shifts which can be anytime between the hours of 7am - 3:30pm. *We are seeking flexibility with availability and traveling, which will be based on operational needs, to support any our NJ Clinical Lab locations Essential Job functions: • Uses appropriate aseptic technique to draw blood cultures., • Processes Stat specimens according to Summit Health SOP., • Prepares collection containers with appropriate preservatives for patients and gives instructions for proper collection of specimens at home (Urine & Stool). Properly measures and records a volume for a 24-hr collection., • Properly collects a COC Urine Drug Screen., • Properly administers and collects a H. pylori Breath test., • Properly handles orders on minors., • Uses the correct procedure for completing paperwork and labeling of specimen for OVH Blood Bank specimens., • Processes satellite specimens and delivers them to the appropriate department., • Monitors inventory levels and follows appropriate protocol for replenishing supplies in phlebotomy room and storage area., • Deletes/cancels orders as necessary with full documentation of reason. Ensures proper patient charge deletion according to departmental policy., • Recalls patients for follow-up procedures or error correction as required. Documents callbacks in the lab logbook., • Utilizes LIS for all applicable functions to perform job duties, including downtime procedures., • Adapts work schedule to meet emergency staffing needs., • Required Competencies:, • Demonstrates competency in all areas of adult phlebotomy*, • Demonstrates competency in all areas of pediatric phlebotomy*, • Demonstrates competency in all areas of infant phlebotomy*, • Demonstrates competency in performing skin punctures*, • Demonstrates competency in performing bleeding times including entering the result in the LIS and the logbook., • *Includes: Correct Order of Draw for multiple tube collection, using good judgment in evaluating specimens using established protocol, and demonstrating application of an adequate bandage to puncture site with explanation of puncture site care to patient. General Job functions: • Properly check-in a patient in a satellite lab, including arriving the patient on the day-list., • Properly process lab and office collected specimens for transport to the main lab by courier., • Contact a courier for a Stat pickup in a satellite office., • Properly perform, log, and enter a result for a Rapid Strep and or Hemoccult test in the LIS. Notifies physician of critical (positive) result., • Trains new staff in proper lab policies and procedures., • Other job duties as required. Physical Job Requirements: • Endurance (e.g. continuous typing, prolonged standing/bending, walking) Environmental Risks: • Sharps, • Latex, • Combative Patients / Visitors Blood-borne Pathogens: • Exposure to infectious hazards, blood, body fluids, non-intact skin or tissue specimens., • Contact with patients or patient specimens is possible., • Unplanned or unexpected exposure. Education, Certification, Computer and Training Requirements: • High school diploma or equivalent required., • Minimum of 2 years of phlebotomy experience required and drug screen collection preferred., • Has the ability to perform all testing required at our satellite locations., • Phlebotomy Technician Certification through the National Health Career Association (NHA) preferred; may be required for specific locations based on operational needs., • CLA Certificate preferred., • Knowledge of medical terminology, HIPAA guidelines and laboratory requirements to include skills in phlebotomy techniques with adult, pediatric, and geriatric patients, computer/data entry skills and phone etiquette are required., • Attention to detail, ability to critically think, multitask, and maintain accuracy during periods of frequent interruptions in a fast-paced environment., • Consistently demonstrate the ability to communicate in a clear and effective manner and read/follow procedures accurately. Travel: • Travel to satellite locations as needed. Pay Range: $17.60 - $21.30 Hourly The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position. Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Our Company provides equal employment opportunities ( EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

We are seeking a full time Phlebotomist Float to support our NJ clinical lab office locations! Scheduling timeframe: Monday - Friday, 6:30am - 5pm (8 hour-shift will be scheduled between this timeframe) with rotating weekend shifts which can be anytime between the hours of 7am - 3:30pm. *We are seeking flexibility with availability and traveling, which will be based on operational needs, to support any our NJ Clinical Lab locations Essential Job functions: • Uses appropriate aseptic technique to draw blood cultures., • Processes Stat specimens according to Summit Health SOP., • Prepares collection containers with appropriate preservatives for patients and gives instructions for proper collection of specimens at home (Urine & Stool). Properly measures and records a volume for a 24-hr collection., • Properly collects a COC Urine Drug Screen., • Properly administers and collects a H. pylori Breath test., • Properly handles orders on minors., • Uses the correct procedure for completing paperwork and labeling of specimen for OVH Blood Bank specimens., • Processes satellite specimens and delivers them to the appropriate department., • Monitors inventory levels and follows appropriate protocol for replenishing supplies in phlebotomy room and storage area., • Deletes/cancels orders as necessary with full documentation of reason. Ensures proper patient charge deletion according to departmental policy., • Recalls patients for follow-up procedures or error correction as required. Documents callbacks in the lab logbook., • Utilizes LIS for all applicable functions to perform job duties, including downtime procedures., • Adapts work schedule to meet emergency staffing needs., • Required Competencies:, • Demonstrates competency in all areas of adult phlebotomy*, • Demonstrates competency in all areas of pediatric phlebotomy*, • Demonstrates competency in all areas of infant phlebotomy*, • Demonstrates competency in performing skin punctures*, • Demonstrates competency in performing bleeding times including entering the result in the LIS and the logbook., • *Includes: Correct Order of Draw for multiple tube collection, using good judgment in evaluating specimens using established protocol, and demonstrating application of an adequate bandage to puncture site with explanation of puncture site care to patient. General Job functions: • Properly check-in a patient in a satellite lab, including arriving the patient on the day-list., • Properly process lab and office collected specimens for transport to the main lab by courier., • Contact a courier for a Stat pickup in a satellite office., • Properly perform, log, and enter a result for a Rapid Strep and or Hemoccult test in the LIS. Notifies physician of critical (positive) result., • Trains new staff in proper lab policies and procedures., • Other job duties as required. Physical Job Requirements: • Endurance (e.g. continuous typing, prolonged standing/bending, walking) Environmental Risks: • Sharps, • Latex, • Combative Patients / Visitors Blood-borne Pathogens: • Exposure to infectious hazards, blood, body fluids, non-intact skin or tissue specimens., • Contact with patients or patient specimens is possible., • Unplanned or unexpected exposure. Education, Certification, Computer and Training Requirements: • High school diploma or equivalent required., • Minimum of 2 years of phlebotomy experience required and drug screen collection preferred., • Has the ability to perform all testing required at our satellite locations., • Phlebotomy Technician Certification through the National Health Career Association (NHA) preferred; may be required for specific locations based on operational needs., • CLA Certificate preferred., • Knowledge of medical terminology, HIPAA guidelines and laboratory requirements to include skills in phlebotomy techniques with adult, pediatric, and geriatric patients, computer/data entry skills and phone etiquette are required., • Attention to detail, ability to critically think, multitask, and maintain accuracy during periods of frequent interruptions in a fast-paced environment., • Consistently demonstrate the ability to communicate in a clear and effective manner and read/follow procedures accurately. Travel: • Travel to satellite locations as needed. Pay Range: $17.60 - $21.30 Hourly The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position. Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Our Company provides equal employment opportunities ( EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

Job DescriptionStrength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a Senior Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from the start of their journey to renewal in a high-to-medium touch role. As a Senior CSM, you will be assigned to a portfolio of customers and be responsible for the success of those accounts. Your main goal will be to ensure our key customers are happy and satisfied with the products they have purchased. Our Senior CSMs are hyper-focused on delivering revenue retention and growth through alignment, adoption, and world-class customer engagement. You will be responsible for managing the customer relationship, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be responsible for supporting all live products. You will be on the forefront of evangelizing Trust in the workplace. Your Mission • Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle, • Act as the primary contact and sherpa to help your customers navigate OneTrust Collaborate cross-departmentally to provide product expertise, • Accelerate customer solutions through knowledge of their business and best practice guidance, • Deliver proactive communication and manage mission-critical escalations, • Align customer's roadmap with our product roadmap, • Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests., • Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value, • Deliver business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives, • Utilize Adoption metrics to share best practice, nurture value added activities, proactively identify risk and identify growth opportunities., • Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust's revenue strategy, • Utilize adoption stats to gauge customer engagement, identifying opportunities for further training and adoption, or possible expansion opportunities., • Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment OneTrust and fully leverage their subscription. You Are, • An Excellent communicator, you understand how messaging resonates with different stakeholders and how to tailor your style to meet the audience, • Motivated to drive outcomes for your customers, you see Customer success as your own, • Comfortable holding other stakeholders accountable and unafraid to get loud when needed, • Lover of technology and someone who wants to learn how your customers use our products, • Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs, • Steady in the face of business-critical issues and capable of handling customer escalations, • Thrive in a fast-paced start up environment, and skilled at prioritizing incoming requests, • Strategic thinker, at your happiest when problem-solving, and comfortable making decisions, • Independent, but also a team player, • Willing to travel, job requires (Estimated 10-20%) Your Experience Includes • BA/BS in a relevant subject is required, • 5-7 years in a client-facing role within a CSM, professional services, or technical consulting role, • Effective customer-facing communication skills. Proven success in and genuine enthusiasm for working directly with customer, • Track record of successful engagement across corporate functions (Professional Services, Engineering, Sales, and Product Management), • Management of Enterprise, Strategic customers, • Excellent verbal and written communication skills, including the ability to chair meetings or host webinars, • Ability to build relationships with key customer stakeholders at all levels, including C-suite level, • Strong entrepreneurial skills to excel in a complex and rapidly evolving environment, • Experience implementing SaaS solutions with an enthusiasm for technology and demonstrated technical aptitude., • Experience using SFDC, Gainsight and other CS Technology applications, • An ambitious person who takes the initiative to get things done – be able to thrive in the dynamic environment that comes with a high-growth company For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range$104,325—$156,487.50 USDWhere we Work We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube, • @LifeatOneTrust on InstagramYour Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form. Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com. Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job Description About the Role Brighton Health Plan Solutions (BHPS) is seeking an Eligibility Service Representative (ESR) who are experienced in understanding eligibility, communicating through various multi-channel features such as phone, chat and email, and following workflows to assist in issue resolution. BHPS shall serve as the client’s eligibility vendor and forward eligibility files to health plans, dental vendors and any other vendor the client utilizes. The ESR will confirm, identify and research matters as they relate to eligibility, changes to coverage and participation as well as support the Eligibility & Benefits team. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Primary Responsibilities • The ESR will be responsible for receiving and resolving caregiver inquiries., • Works with the Benefits Enrollment team to review and resolve any eligibility, hours or co-premium issues including follow-up outreach to caregivers Listen attentively to customer needs and concerns; demonstrate empathy and offer solutions., • Demonstrate strong customer service skills, attention to detail, research & analyzation and issue resolution., • Clarify customer requirements; probe for and confirm understanding of requirements or problem., • Agent will be responsible for managing caregiver requests within required turnaround time including conducting outreach to internal partners, engaging the support of the Team Leader and Supervisor as necessary., • Communicate effectively with individuals/teams to ensure high quality and timely expedition of customer requests., • Participate in activities designed to improve customer satisfaction and business performance., • Use decision-support tools to answer questions, where needed., • Ability to use critical thinking to solve complex problems and identify when to escalate to the appropriate department., • Performs call center functions including handling inbound calls and support projects as directed by the management., • Maintain broad knowledge of client requirements, procedures and key contacts., • Support projects and other departments in completing tasks when directed by management. Essential Qualifications • Bilingual in Russian/English or Korean/English., • Flexible availability for alternate schedules/hours, including shifts between 11AM and 9PM EST, Monday through Friday, with training from 9AM to 6PM., • Experience in high-volume enrollment and eligibility transactions, premium billing, and collections., • Knowledge of labor and commercial carrier enrollment procedures., • Prior high-volume call center experience., • General knowledge of HIPAA Confidentiality., • High School diploma or GED., • Remote work capability with internet access., • Basic computer skills, including Microsoft Office (Word, Excel, Access, PowerPoint, Outlook)., • Strong investigative and time management skills., • Courteous and customer-service oriented., • Detail-oriented and dependable., • Effective communication through multiple channels (email, chat, voice)., • Preferred experience in enrollment/eligibility roles, especially in commercial and labor plans., • Previous multi-channel experience (voice, email, chat) is a plus., • Some college or business school education is advantageous. About At Brighton Health Plan Solutions, LLC, our people are committed to the improvement of how healthcare is accessed and delivered. When you join our team, you’ll become part of a diverse and welcoming culture focused on encouragement, respect and increasing diversity, inclusion and a sense of belonging at every level. Here, you’ll be encouraged to bring your authentic self to work with all of your unique abilities. Brighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today’s healthcare with our flexible and cutting-edge third-party administration services. Our unique perspective stems from decades of health plan management expertise, our proprietary provider networks, and innovative technology platform. As a healthcare enablement company, we unlock opportunities that provide clients with the customizable tools they need to enhance the member experience, improve health outcomes and achieve their healthcare goals and objectives. Together with our trusted partners, we are transforming the health plan experience with the promise of turning today’s challenges into tomorrow’s solutions. Come be a part of the Brightest Ideas in Healthcare™. Company Mission Transform the health plan experience – how health care is accessed and delivered – by bringing outstanding products and services to our partners. Company Vision Redefine health care quality and value by aligning the incentives of our partners in powerful and unique ways. DEI Purpose Statement At BHPS, we encourage all team members to bring your authentic selves to work with all of your unique abilities. We respect how you experience the world and welcome you to bring the fullness of your lived experience into the workplace. We are building, nurturing and embracing a culture focused on increasing diversity, inclusion and a sense of belonging at every level. *We are an Equal Opportunity Employer Annual Salary Range: $43,000 - $50,000 The salary range and/or hourly rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of the posting of an advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable by law including but not limited to location, years of relevant experience, education, credentials, skills, budget and internal equity. Powered by JazzHR 5vM0bMdczS

Job Description About the Role: The Customer Service Representative (CSR) plays a pivotal role in maintaining and enhancing the relationship between the hospital and its clients. This position is responsible for addressing customer inquiries, resolving issues efficiently, and ensuring a positive customer experience that fosters loyalty and satisfaction. The CSR will serve as the primary point of contact for clients, utilizing strong communication skills and computer proficiency to manage interactions across various platforms. Minimum Qualifications: • High school diploma or equivalent., • Proficiency in basic computer operations, • Strong verbal and written communication skills., • Ability to manage multiple customer interactions efficiently and with professionalism., • Experience working with a customer base in a service-oriented environment. Preferred Qualifications: • Previous experience in a customer service role, • Additional language skills to support a diverse customer base., • Problem-solving skills with a focus on customer satisfaction., • Ability to work flexible hours including weekend shifts Responsibilities: • Respond promptly and professionally to client inquiries via phone, email, and chat., • Assist clients throughout their veterinary visits, • Maintain accurate records of client interactions, patient records, transactions, and patient scheduling, • Collaborate with the veterinary team to provide support to pet parents, • Provide pet health information to assist clients in making informed decisions