Chat email support jobs in New York, New YorkCrear alertas

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

DVMs of Rochester, NY! We’re hiring for an incredible 4-doctor hospital who are searching for a compassionate and dedicated Associate Veterinarian to join their established team. This modern hospital has been a trusted part of the community for over three decades, offering comprehensive medical, surgical, and dental care for companion animals. With a strong team of experienced doctors, licensed technicians, and skilled support staff, the hospital provides a collaborative and supportive environment where you can truly thrive. A 2:1 staff-to-doctor ratio ensures that every veterinarian has the assistance they need to deliver top-tier care without feeling overwhelmed. The hospital is fully equipped with modern diagnostic and treatment tools, including advanced surgical capabilities, dental care, laser therapy, and more. Whether you're an experienced veterinarian or a recent graduate, you'll have the opportunity to refine your skills, explore new areas of interest, and continue your professional development with a generous CE allowance and mentorship support. Work-life balance is a top priority here. With flexible scheduling and no on-call or holiday requirements, you can enjoy a fulfilling career without sacrificing your personal time. The hospital offers generous paid time off, comprehensive health benefits, and additional perks such as pet discounts and subscriptions/license fees paid. For those looking for long-term career growth, there are also partnership opportunities available! If you're looking for a hospital where you’ll be valued, supported, and given the opportunity to make a difference in the lives of pets and their owners, this could be the perfect fit for you. Key Highlights: • Comprehensive benefits package – way above industry standards!, • Join a friendly, welcoming, and experienced team of four doctors, as well as a high functioning support team, • Enjoy a diverse caseload within GP medicine and the occasional UC/ER case throughout the day, • Practice fear free methods of handling in a low stress environment, • Focus on your clinical interests, utilizing best-in-class facilities and technology, • The hospital holds an incredible reputation within the local community and has built a loyal clientele that continues to grow!, • Fantastic career growth opportunities with future ownership/equity potential, • Stunning hospital, with plenty of natural light and modern facilities About You: • Must hold a DVM degree from an accredited University, • Hold or be eligible to hold a New York State license in good standing, • Be eligible for a DEA license, • Enjoy working collaboratively with other doctors and support staff, • Always prioritize patient care and safety Benefits: • Competitive pro/sal compensation with a base up to $160K, • Sign-on and relocation bonus’, • 401K with company match, • Health, Dental, and Vision Insurance, • CE Allowance with days to attend, • Generous PTO allowance, • Pet Discounts, • Uniform Allowance, • Employee assistance program, • License fees and dues paid, • Fantastic mentorship support, • And more! Next Steps If you are interested, hit "Apply" or for a confidential chat to find out more, simply email or call the office at (332) 867 1807

POSITION PURPOSE The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience. ESSENTIAL FUNCTIONS AND DUTIES • Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat, • Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment, • Evaluate business impact and determine the appropriate resolution or escalation path, • Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues, • Perform user account setup, password resets, access provisioning, and basic identity management, • Escalate issues to Level 2/3 support teams with complete and accurate documentation, • Maintain detailed ticket notes, resolutions, and knowledge base documentation, • Monitor and manage ticket queues to ensure SLA response and resolution standards are met, • Assist with employee onboarding and offboarding, including device setup and access provisioning, • Support asset management activities, including inventory tagging, tracking, and audits, • Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment, • Deliver timely status updates and clear communication to end users throughout the support lifecycle KNOWLEDGE, EXPERIENCE AND SKILLS • 1–3 years of experience in IT support or help desk roles, • Working knowledge of Windows and macOS environments, • Experience with ticketing systems; Zoho Desk experience strongly preferred, • Familiarity with Microsoft 365 and Google Workspace environments, • Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP, • Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred, • Strong written and verbal communication skills with the ability to explain technical concepts clearly, • Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment, • Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus, • Operating Systems: Windows, iOS, Android, macOS, • Productivity Suite: Microsoft 365, Google Workspace, • Ticketing System: Zoho Desk, • Identity & Access: Active Directory, Azure AD, • Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist, • Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment, • Collaboration Tools: Teams, Zoom PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION • Ability to sit or stand for extended periods while providing technical support, • Ability to lift, carry, and move IT equipment weighing up to 50 pounds, • Dexterity to set up, configure, and troubleshoot hardware and peripherals, • Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management, • Capability to work in a fast-paced, on-site support environment INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Location: In-Person (9 Bond Street, NoHo, New York) Salary: $75,000 per year About Bond No. 9: For the first time in fragrance history, a major, full-blown fragrance collection was launched as an homage to a great city: New York. Bond No. 9, headquartered at 9 Bond Street in NoHo, celebrates the city with women’s, men’s, and unisex eaux de parfum. Our dual mission is to restore artistry to perfumery and to mark every New York neighborhood with a scent of its own. We are seeking a digitally driven, detail-oriented, and customer-focused individual to join our team as a Customer Service & E-Commerce Specialist, supporting our direct-to-consumer business and ensuring an exceptional client experience. Key Responsibilities: Customer Service & Client Experience: • Monitor, listen, and respond to customer inquiries via phone, email, and chat, maintaining the Bond No. 9 tone of voice., • Escalate inquiries when necessary and provide feedback to improve service processes., • Manage eCommerce returns and exchanges, ensuring warehouse processing and timely refunds., • Partner with retail and warehouse teams on order fulfillment and omnichannel initiatives., • Track customer satisfaction and provide insights to drive process improvements., • Assist in mapping the post-purchase journey and testing initiatives to enhance the client experience. E-Commerce Operations & Merchandising: • Maintain and update the DTC product catalog, including product pages, banners, offers, and content in line with brand guidelines and launch calendars., • Support new product launches, promotions, and sampling initiatives (e.g., GWP, bundles, exclusive offers)., • Monitor product availability, coordinate stock updates, and ensure site accuracy., • Partner with marketing, creative, and HQ teams to optimize imagery, copy, and SEO., • Assist with A/B testing and site personalization initiatives to improve conversion and engagement. Performance Tracking & Analytics: • Compile and analyze performance reports covering sales, orders, traffic, and conversion KPIs., • Maintain campaign and content trackers to assess promotional effectiveness and identify optimization opportunities., • Track competitive activity and provide insights to inform business strategy. Skills & Experience: • 3+ years of experience in customer service and eCommerce operations, preferably in luxury beauty or fragrance., • Strong interpersonal skills and a positive, proactive attitude., • Highly organized, analytical, and detail-oriented., • Knowledge of eCommerce platforms, digital marketing, and CRM systems., • Proficient in MS Excel, PowerPoint, and Word., • Spanish-speaking a plus., • Entrepreneurial mindset with a passion for luxury fragrances, eCommerce innovation, and delivering exceptional client experiences. Why Bond No. 9? • Join a pioneering fragrance brand rooted in New York’s culture and creativity., • Work closely with a passionate, collaborative team in a fast-paced, luxury environment., • Be part of shaping our customers’ online journey and representing iconic fragrances worldwide.

Position Title: Assistant Director, 988 Programs Salary: $92,000 - 111,000 Department: H2H Connect Contact Center Reports to: AVP, H2H Connect Contact Center Location: Hybrid-Flexible Schedule: Full-Time, 9am - 5pm EST *New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role. Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where, and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone. Vibrant Emotional Health’s Contact Center (Here2Help Connect) is at the cutting edge harnessing new technologies to expand methods in which consumers can receive clinically sound behavioral health services. H2H Connect operates various hotlines, including New York City’s 988, 988 National Chat and Text Backup and 988 Capital Region. H2H Connect continues to grow as new managed care arrangements and new technologies make it possible to reach more people in distress through more channels. The contact center currently provides crisis intervention and information and referrals to over 40,000 people every month and we expect this number to continue to grow. Position Overview: Are you ready to make a difference every single day? Join us as the Assistant Program Director of 988 Programs and help lead the future of mental health crisis care! In this high-impact role, you’ll partner with the AVP to drive innovation, strengthen partnerships, and elevate the reach of our 988 Programs. You’ll take the lead in coordinating transformative peer support and follow-up services — ensuring that every person in crisis receives the compassionate, life-changing help they deserve. If you’re passionate about empowering others, building strong teams, and shaping programs that save lives, this is your opportunity to shine. Step into a leadership role where your work truly matters — and your impact is felt across communities every day. Duties/Responsibilities: • Participate in planning and implementing projects or activities related to all 988 services and lines of business to ensure that goals, objectives, and outcomes are accomplished within the prescribed time frame and funding parameters., • Participate in regular program-related communications with internal and external key stakeholders to build alliances in the program service area., • Ensure efficient dissemination of all policy and program changes including but not limited to, system updates, documentation standards, and required training., • Collaborate on the implementation of new programs and lines of business within NYC988 Services., • Recommend program design modifications as needed to ensure the program supports innovations in mental health., • Provide leadership, motivation, direction, and appraisal to direct reports., • Monitor key performance indicators and evaluate issues pertaining to program compliance and quality assurance including ensuring ongoing validity and credibility of program metrics., • Complete required and ad hoc reports as required by partners and relevant stakeholders., • Other duties as assigned. Required Skills/Abilities: • Strong knowledge of New York City’s geography/demographic, including its boroughs, neighborhoods, and local community structures., • Familiarity with community dynamics and borough-specific resources to ensure high-quality, relevant, and cohesive support for the communities we serve., • Knowledge of health and behavioral health care system nationwide and globally, a plus., • Experience and knowledge of contact center operations, • Ability to work with senior-level executives, key policy makers, decision makers, and influencers., • Courteous and professional manner., • Excellent problem-solving skills., • Superior ability to communicate information both written and verbally, to employees/ customers/ clients clearly, accurately, and completely., • Documentation and report writing skills, including policies and procedures, management reports, etc., • Effective time management and good organizational and interpersonal skills., • Identifies risk within the department and determines best practice solutions., • Consults with other members of senior staff on short-term and long-term projects and is the lead on all implementations., • Oversees all projects within their department., • Recommends policies and procedures to guide program or departmental performance., • Supervisory skills, as evidenced by effective time management and multitasking., • Responsible for leading and managing a team, including setting performance goals, providing feedback and coaching, and addressing performance issues as needed., • Analyze and enhance processes in alignment to business needs., • Applies detailed knowledge of professional principles to their management skills., • Strong technical aptitude and analytical skills to lead initiatives to improve effectiveness and efficiencies within areas of responsibilities. Required Qualifications: • Master's degree in Psychology, Social Work or related field., • 5+ years of administrative and/or supervisory experience in the mental health, crisis intervention, and/or addiction treatment field., • NYC and tri-state candidates strongly preferred., • Applicants should be comfortable working collaboratively with insurers, government officials, executives and managers from community-based organizations., • Applicants should be comfortable working independently., • Fluency in Spanish is a strong plus. Physical Requirements: • Must be able to remain in a stationary position for at least 50% of the time., • Will frequently communicate over video calls with internal and external stakeholders as well as team members., • Will constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks’ vacation, plum benefits, etc. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who come from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws. "Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does not charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from an @vibrant.org email address."

WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. FoundRae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. POSITION SCOPE: The Client Care Specialist creates joy and ease for all FoundRae clients by delivering seamless, efficient service across every communication channel and touchpoint. This role drives sales performance and cultivates long-term client relationships through expert use of digital and clienteling tools. By championing a cohesive omni-channel experience and collaborating closely with internal teams, the Client Care Specialist always ensures a consistently elevated client experience. RESPONSIBILITIES: Sales: Achieve sales targets through an elevated, seamless experience at every client touch point: • Support clients in beginning and continuing their FoundRae journey across all client touchpoints through expert knowledge of our services, products and digital tools, • Effectively communicate FoundRae services and product knowledge, consistently staying up to speed as our collections and service offering continue to evolve, • Champion all omni-channel services, including but not limited to personalization and customization to drive trade and client satisfaction Client Experience: Offer an elevated, client-centric FoundRae experience to exceed client expectations: • Communicate effectively with all clients across our communication channels; phone, email, text, whatsapp, social and chat by making use of our brand communication guidelines and achieving SLA targets, • Host luxurious, personalised virtual and in-store appointments for our clients in line with our hosting and outreach guidelines, • Build genuine, meaningful lasting relationships with new and existing clients through exceptional service at all times Clienteling: Expert use of our clienteling tools and CRM system to drive client acquisition and loyalty: • Effective data capture in order to grow client files, • Manage personal client portfolio and personal outreach to drive sales performance, • Support marketing initiatives through clienteling initiatives based on business needs and evolving strategy, • Amplify the use of our clienteling tools to enrich client profiles, build wishlists and personalize client journeys Styling and Digital Assets: Support our clients in building their FoundRae story visually, wherever they are! • Expert use of our digital creative tools to guide clients in building their story through personalized lookbooks, imagery and video, • Drive virtual and in-store appointments to guide our valued clients and present collections in real time, • Offer continued styling support and recommendations, working on whichever platform is more convenient for our clients Omni-channel Support: Create joy and ease for our clients through driving omni-channel client experiences: • Supporting our clients with booking in-store appointments and connecting them with their closest in-store stylist, • Meeting our clients in-store and in person to support them at any point of their journey if more convenient for them, • Collaborating internally with other departments to deliver the best experience possible for our clients, creating joy and ease wherever possible Operations: Drive operational excellence through internal collaboration and attention to detail: • Effectively support clients globally, guiding them through their FoundRae journey with care and accuracy, • Manage operational flows for orders and services with a high attention to detail at every stage of the journey, • Support with aftersales, including proactive client follow up, exchanges, returns, repairs and cleaning services, • Internal coordination with multiple departments, including but not limited to: design, production and fulfillment teams, to ensure accurate and timely processing of orders REQUIREMENTS • Minimum 2 years previous in luxury retail and/or jewelry sales experience preferred, • Excellent verbal and written skills, • Highly organized and detail-oriented, • Able to work autonomously and as a team, • A people person, genuinely passionate about client service and relationship building, • A great communicator, able to navigate challenging conversations and escalations, • Experience working with clienteling platforms, Endear and Gladly a plus, • Must be able to work weekends and shift work where required

Overview: London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: • Respond to customer inquiries via phone, email, and chat, • Track customer inquiries through multiple websites and through entire lifecycle of customer’s request, • Add products and update content on London Jewelers website, • Maintain Brand pages on London Jewelers website updating banners, products and information, • Daily price and inventory updates on our website, • Resolve customer complaints in a professional manner, • Process orders, returns, and exchanges, • Track monthly store traffic report, • Daily cash report, • Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active, • Provide product and service information and guidance, • Maintain appointment requests for store locations, • Document and update customer records based on interactions, • Follow up and track with customers and the store to ensure their issues are resolved, • Stay updated on product knowledge and company policies, • Follow daily task check list, • Maintain a positive and empathetic attitude toward customers Qualifications/Experience: • Proven experience as a customer service representative or similar role, • Excellent communication and interpersonal skills, • Ability to handle stressful situations and diffuse upset customers, • Proficient in using ERP software and CRM tools, • Strong problem-solving skills, • Ability to multitask and manage time effectively, • Attention to detail and accuracy, • High school diploma or equivalent; a degree or equivalent, • Flexibility to work in shifts if required, • Good typing skills and computer literacy Preferred Qualifications: • Degree in a relevant field Job Type: • Full-time, • In office Salary: • $25 an hour Benefits: • Health insurance, • Dental insurance, • Vision insurance, • Paid time off, • 401(k) with employer matching, • Employee assistance program, • Employee discount, • Flexible spending account, • Health savings account, • Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

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About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. About the role We are seeking a highly skilled and innovative RD&A Scientist to join our Beverage team. This role is responsible for developing and optimizing beverage formulations across various formats including sparkling, still, juice, and functional beverages. The ideal candidate will bring deep technical expertise, strong sensory capabilities, and a collaborative mindset to drive product innovation and meet customer expectations. Key responsibilities • Develop and prepare beverage formulations, syrups, and concentrates at lab and pilot plant scale., • Test and refine formulations to meet specific taste profiles and regulatory standards., • Customize beverage ingredients independently or within cross-functional teams., • Calculate calories and understand the role of sweeteners and nutrients in formulations., • Facilitate sample shipments for internal and external stakeholders., • Support beverage and taste development under GMP and safety standards., • Manage multiple tasks and deadlines with speed and accuracy., • Master formulation techniques for RTD (Ready-to-Drink) and RTM (Ready-to-Make) formats., • Apply exceptional sensory skills to define and discriminate flavor profiles under tight timelines., • Demonstrate a deep understanding of beverage processing techniques and nutritional value calculations., • Communicate formulation concepts effectively in commercial settings with customers., • Apply mathematical skills to work with dilutions, percentages, and ppm calculations., • Exhibit self-motivation and resourcefulness in solving complex formulation challenges. Qualifications and skills • Bachelor’s Degree in Food Science, Biology, Chemistry, or a related Applied Science., • Minimum of 5 years of experience in beverage development and formulation., • Strong scientific and analytical aptitude., • Proficiency in Microsoft Office; experience with SAP is a plus., • Excellent problem-solving skills and ability to work independently and collaboratively. The typical hiring range for this role is $75,602 to $123,432 annually and is based on several factors including but not limited to education, work experience, certifications, location, etc. In addition to your pay, Kerry offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and retirement contribution (all benefits and incentives are subject to eligibility requirements). Kerry is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status or other characteristics protected by law. Kerry will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. Additional information can be found at: Know Your Rights: Workplace Discrimination is Illegal (dol.gov). Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.

Lumen is a leading health tech company empowering people to improve their metabolic health and lose weight sustainably, with revolutionary device-to-app technology that measures metabolism through a single breath. Lumen helps 300,000+ people worldwide understand how their bodies respond to nutrition, sleep, exercise, and stress levels in real time. It provides individualized recommendations that prioritize high-impact habits to improve metabolism and help people reach their weight loss goals. We are looking for a Customer Experience (CX) Specialist to play a key role in delivering exceptional support and building meaningful relationships with our customers in a fast-growing health-tech company. Our CX team plays a critical role in ensuring a seamless customer journey, supporting users throughout their experience with our product, and helping them achieve their health goals with confidence and clarity. As a CX Specialist, your focus will always be on providing empathetic, accurate, and timely support, while representing the voice of the customer internally and contributing to continuous improvement across our processes and customer experience. This is an excellent opportunity to be part of a customer-centric team, work with cutting-edge technology, and grow your career in a mission-driven environment. Responsibilities • Handle incoming customer inquiries via email and chat, providing accurate, clear, and timely assistance, • Respond to customer reviews and feedback across multiple platforms in a professional and brand-aligned manner, • Resolve customer issues efficiently, aiming for first-contact resolution whenever possible, • Support order and account management, including memberships, cancellations, renewals, shipping, returns, and upsell opportunities in line with company policies, • Perform basic product troubleshooting and explain results or app behavior clearly to customers, • Identify, document, and escalate complex or high-priority issues to the relevant internal teams, • Maintain high performance across key CX metrics, including response time, resolution rate, and CSAT, • Actively contribute to improving processes, documentation, and the overall customer experience What we’re looking for • Excellent verbal and written communication skills in English, • Proven experience in customer support or customer experience, preferably in a B2C environment, • Strong ability to handle challenging conversations, de-escalate issues, and respond with empathy and professionalism, • Comfortable working with ticketing systems and support tools (Salesforce experience is a strong advantage), • High attention to detail and commitment to accuracy in customer communication, • Strong time-management and multitasking skills, with the ability to prioritize effectively in a fast-paced environment, • Willingness to learn and understand our product, including basic technical and results-related concepts Skills that will help you excel in this position • A customer-first mindset with a genuine passion for helping people, • Strong problem-solving and analytical thinking skills, • Ability to balance efficiency with quality and empathy, • A team player who communicates clearly and collaborates effectively across teams, • Comfortable working with KPIs and performance goals, • Curious, proactive, and motivated to continuously improve

Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide clients with IRS support * All certification

Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about our products and services in order to effect

Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product information and support to customers; Troub

Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ensure prompt resolution of inquiries; Utilize

Customer Service / Remote] - Anywhere in U.Up to $23 per hour / Medical, dental & vision / 401k / PTO - As a Customer Support Associate at Wagmo, you will: Provide exceptional customer service to clients through phone, email, and chat support; Resolve customer inquiries and complaints in a timely an

Customer Service / Remote] - Anywhere in U.As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while

As a Home-Based Sales Support, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Up to $23 per hour / Healthcare benefits - As a Customer Experience Specialist at Archive Resale, you will: Respond to a high volume of customer inquiries via email and chat with empathy and accuracy; Resolve support issues such as order questions, returns, account problems, and listing errors; Main

Key Responsibilities Deliver exceptional member support via phone, chat, and email Educate members on their healthcare benefits and guide them to the best care Handle complex conversations with professionalism and escalate feedback as needed Required Qualifications Minimum 2 years of call cen

A company is looking for a Data Support Analyst I to provide proactive customer service and support for aggregation systems.Key Responsibilities Provide Tier 2 level support via chat, email, and phone Interface with end user clients to troubleshoot and resolve technical and procedural issues Sta

A company is looking for a Remote Client Support Agent. Key Responsibilities: Respond to incoming customer inquiries via phone, email, and chat Demonstrate a thorough understanding of products and services to address client needs Provide solutions to problems while ensuring a positive customer e

Key Responsibilities Deliver exceptional member support via phone, chat, and email Educate members on their healthcare benefits and help them access quality care Handle complex conversations with professionalism and deescalate member issues Required Qualifications Minimum 2 years of call cent

A company is looking for a Help Desk Technician to provide client support and technical issue resolution.Key Responsibilities Provide client support and technical issue resolution via email, phone, and chat Understand clients' business/software needs and guide them with specific features of the s

A company is looking for a Customer Experience Specialist to enhance customer interactions and support branded resale.Key Responsibilities Respond to a high volume of customer inquiries via email and chat with empathy and accuracy Resolve support issues related to orders, returns, accounts, and l

The Call Center Representative provides support to customers via phone, email, or chat, helping resolve inquiries efficiently and professionally. Answer incoming customer calls and messages. Meet performance metrics such as call time and satisfaction.

Customer Support / Remote] - Anywhere in U.K+ per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Ceylan Worldwide, you will: Handle incoming customer inquiries via phone, email, or chat; Provide accurate information about products, services, and company policies; A

Up to $45K per year - As a Customer Support Specialist at Fabric Health, you will: Provide exceptional customer service to Fabric Health clients by promptly responding to inquiries via phone, email, and chat; Maintain a high level of product knowledge and stay updated on any changes or updates; Util

K+ per year / Healthcare benefits / PTO - As a Customer Support Associate at Pomelo Care, you will: Provide excellent customer service to clients via phone, email, and chat; Troubleshoot and resolve customer inquiries and complaints; Maintain accurate records of customer interactions and transaction

The Call Center Representative provides support to customers via phone, email, or chat, helping resolve inquiries efficiently and professionally. Answer incoming customer calls and messages. Meet performance metrics such as call time and satisfaction.

Job Title: Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You will provide support through various channels, including phone, email, and chat, to resolve customer in

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As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Respond to customer inquiries via email, chat, or phone. Paid training and ongoing support. EventLink Group is seeking reliable and detail-oriented individuals to join our team as Remote Data Entry amp; Customer Support Specialists.

Job DescriptionSalary: $18-$20 Youth Development Professional II - Boys & Girls Club of Garfield Title: Youth Development Professional II Department: Programs Reports To: Program Director Position Overview: The Boys & Girls Club of Garfield is dedicated to empowering young individuals, especially those most in need, to achieve their fullest potential as productive, responsible, and caring citizens. For our 2024-2025 aftercare program, we are looking for a professional, enthusiastic, and nurturing Afterschool Counselor. This key role involves supervising and engaging with campers to ensure a safe, enjoyable, and enriching summer experience. Operational Hours: • Monday through Friday: 2:30-6:30, sometimes as early as 12:30pm Job Description: The afterschool Counselor is essential for the smooth daily operations of our Aftercare Program, providing general supervision, promoting safety, and actively participating in all camp activities. Responsibilities also include routine cleaning and maintenance tasks to maintain a clean and safe environment. Responsibilities: • Engage in all scheduled staff training sessions and meetings., • Lead and assist campers in various activities, ensuring safe and engaging participation., • Oversee daily activities, including outdoor activities, • Help teach or lead assigned activities., • Model positive behaviors such as cleanliness, punctuality, and sportsmanship., • Organize and lead different group activities, from small to large groups., • Regularly disinfect frequently used items and areas., • Ensure cleanliness by managing waste and recycling., • Work collaboratively with fellow counselors and volunteers., • Perform other necessary duties to support camp operations. Skills Required: • Strong communication and organizational abilities., • Knowledge of safety protocols and guidelines., • Competency in multitasking and time management., • Excellent verbal communication and interpersonal skills., • A strong desire and ability to work with children outdoors., • Demonstrated character, integrity, adaptability, enthusiasm, patience, and self-control. Requirements: • Availability from as early as September 4th., • Available to work duration of the school year with little to no interruption., • Capability to lift up to 50 pounds and engage actively for extended periods., • Experience in camps, youth programs, recreation, or similar fields is preferred., • First Aid, AED, BLS, CPR certifications are preferred., • Proficiency in Google Apps (Docs, Sheets, Gmail, Chat, Drive, Calendar)., • Ability to maintain a professional demeanor and communicate effectively via email. Additional Requirements Upon Hire: • At least one professional reference., • Staff Health Examination Form., • Mantoux Test date and results., • Physical Examination date., • Fingerprinting information and Identogo receipt (required for candidates 18 and older)., • Two forms of ID, one of which must be a Social Security Number. Training & Compensation: • Paid training provided to prepare for the role. Disclaimer: This description indicates the general nature and level of work expected. It is not exhaustive and may be adjusted based on operational needs or role evolution.

Job Description Salary: $58,000 to $63,000 per year Factory Direct Enterprises LLC (FDE) proudly represents Ashley, the #1 selling furniture brand in the world and the leading retailer of furniture and bedding in the United States. We are committed to "Amazing" our Team Members by supporting their journey toward becoming their best selves through competitive pay, benefits, a strong culture, and growth opportunities. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025. Who We Are • #1 Selling Furniture Brand in the World, • #1 Retailer of Furniture and Bedding in the United States Our Culture & Team Member Programs At FDE, we pride ourselves on a culture of recognition and growth. We invest in our team and value feedback through programs like Employee Surveys. Our Ashley Cares programs highlight our commitment to our team, guests, and communities: • Hope to Dream: For every mattress sold, a portion of proceeds is used to purchase and donate beds to children in need (ages 3–16), • Give a Day: Paid volunteer day annually with an approved organization, • Corporate Chaplains: Support for grief care, hospital visits, marriage/parenting, aging parents, and stress management, • Life Resources: Quarterly events supporting finances, relationships, health, and wellness, • Team Member Relief Fund: Financial assistance for unexpected life events, • SmartDollar: FREE financial wellness program for budgeting, debt reduction, and saving Position Overview The VM is responsible for executing and achieving all corporate visual merchandising strategies and business goals. The VM is accountable for fostering and maintaining an inclusive and collaborative work environment that drives business results, promotes amazing guest experiences, and maintains a highly engaged team of store employees. The VM may have multiple store responsibilities and effectively manages all day-to-day functions of stores including the guest experience, visual merchandising, operational excellence, and employee engagement. Essential FunctionsMerchandising/Visual * Implement and execute all corporate visual merchandising directives and ensure the execution of effective merchandising strategies. * Lead store merchandising assortment walkthroughs by analyzing sales data to visual merchandising and following up with actionable steps to drive store assortment optimization. * Ensure proper signage is being utilized to market in-store products effectively. * Follow operating visual standard procedures inclusive of signage, presentation of all displays, fixtures, and all furniture collections. * Responsible for the maintenance of all areas in the showroom and warehouse ensuring organization and cleanliness. * Create unique, personalized, memorable, and repeatable experiences by coordinating store facilities maintenance upgrades, and repairs. * You are always on stage (Engage, Educate, Enthusiasm, Ear to ear smile, Eye contact) Organize and conduct store meetings with clear actionable and effective communication and professional presence demonstrating in-depth Product Knowledge of the merchandise. Handle all guest interactions via telephone, email, chat or in person professionally. Operations * Keep a high level of peer-to-peer accountability while managing, driving, and auditing stores to obtain 100% compliance with all visual processes as well as Operations, Guest Experience, Finance, Delivery, and Payroll. * Eliminate waste by improving processes, leading and conducting biannual store inventories in collaboration with the Store Operations Team. * Create unique, personalized, memorable, and repeatable experiences by coordinating store facilities maintenance upgrades, and repairs. * Eliminate waste by improving processes, managing, and conducting store inventories in collaboration with the Store Operations Team. * Over-communicate the "Why" behind everything and Build and maintain effective communication with members of the corporate office, property management, and other store teams. * You are always on stage (Engage, Educate, Enthusiasm, Ear to ear smile, Eye contact) organize and conduct store and corporate meetings with clear actionable and effective communication and professional presence. * Exhibit proficiency in computer programs used by the Company including: Word, Excel Sales Generation * Follow store operating procedures to support the sales team to drive overall sales. * Place a high priority on the needs of our team members by coaching them to best self to deliver an exceptional guest experience utilizing the leadership toolkit to transfer product knowledge. * Be relentless about amazing our guests and passionate about our communities by collaborating with Regionals and Marketing team to maximize all special events such as Holidays, VIP and Grand Openings Customer Service * Follow our standard operating procedures by utilizing work instructions and ensuring that all team members are properly and consistently providing an amazing guest experience. * Be radical about our team members to make guest experience decisions that also support the mission statement & core values of the company by resolving all pending situations quickly and effectively in collaboration with direct stakeholders. * Create unique, personalized, memorable, and repeatable experiences by coordinating store facilities maintenance upgrades, and repairs. Human Capital * Always encourage team members on their best self-journey by Maintaining a focus on continuous learning and development by actively onboarding and training team members in alignment with our core values and the way we play. * Execute and deliver performance appraisals for direct reports to identify opportunities and strengths to place qualified individuals as new openings become available ultimately. * Address conflict quickly, directly, and privately with the intent of building a stronger relationship by leading courageous coaching for successful meetings with store team members in alignment with our core values and mission statement. * Make work enjoyable by coordinating and driving team member benefit programs, engagement events, recognition, and celebrations for store team members. * Participate in manager and cross-training programs to elevate leadership performance and advance on self-best journey. The VM may occasionally perform non-exempt duties, such as unloading trailers or merchandising as needed for proper store operation. The VM will also perform other duties as assigned from time to time; have the ability to lift, lower, push or pull furniture up to and in excess of 100lbs and to stand for long periods of time. Schedule Expectations * The VM is scheduled to work a minimum of 40 hours per week; the number of hours worked will increase during specific Market events, holidays, blackout periods, vacation coverage, or for other business needs. * Regular attendance at home stores and coverage at adjacent regional stores, and support for projects at all stores for business needs are essential functions of this position. * 25-50% travel within the geographic region. Education & Experience Requirements * BA or BS degree in retail management, visual merchandising, graphic design, interior design, marketing or related field required; Equivalent experience may be considered in lieu of education. * Minimum of five years' experience in retail visual merchandising or design required; furniture retail experience preferred. * Three to five years of supervisory experience required.

Job Description Retail Styling Assistant (Full Time) - Garden City, Long Island Our Retail Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person in of our Garden City, Long Island Showroom. The targeted budget for this position is $22/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • What We Offer. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:, • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR Sez6ddF9wc

Job Description Retail Styling Assistant (Part Time) - Garden City, Long Island Our Retail Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person in of our Garden City, Long Island Showroom. The targeted budget for this position is $22/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR Tl95t3GzIN

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge We're looking for a strategic and experienced Senior Manager of Account-Based Marketing (ABM) to lead and scale our global ABM efforts. This leader will report to the VP of Global Demand Marketing and will be responsible for owning end-to-end ABM strategy, driving measurable impact on pipeline, and partnering closely with sales and cross-functional teams to prioritize and execute programs. This role is ideal for a data-driven marketer who is passionate about delivering targeted, high-impact experiences to enterprise accounts. Your Mission • Lead the strategic development and execution of a multi-tiered ABM program across key enterprise segments and verticals, • Build and scale a repeatable, strategic ABM program roadmap aligned with pipeline goals, sales priorities, and market opportunities, • Co-own demand generation for ABM—both inbound and outbound—for multiple product lines and buying centers, • Develop an integrated, account-first marketing mix to engage buying committees across the customer lifecycle, • Drive deep buyer insights across target accounts, including pain points, personas, buying groups, and technographics, • Collaborate with cross-functional marketing teams (content, digital, product, field) to develop campaigns, content, and events tailored to ABM goals, • Manage ABM budgets at the offering level with a focus on efficiency metrics like CAC, MQLs, SQOs and pipeline generation, • Partner with sales leadership to align on account prioritization, sales enablement, and joint campaign execution, • Use market signals and intent data to drive proactive cross-functional alignment around messaging, launches, and campaign timing, • Drive reporting, insights, and performance storytelling using ABM technology platforms such as 6sense and SalesforceYou Are, • 8–10+ years of SaaS marketing experience, with at least 5 years in ABM roles, • Proven success building and scaling ABM programs with measurable pipeline impact, • Strong proficiency with ABM tech stacks (6sense, Salesforce, custom content platforms), • Experience presenting to executive stakeholders and translating complex data into actionable insights, • Adept at managing cross-functional initiatives and aligning multiple stakeholders around shared goals, • Strategic thinker with a hands-on approach and a bias for action Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionAbout Us Circle is building the world's leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand. We're proud to be a fully remote company of around 200 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot. Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we've hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come! Check out our Careers page for more about working at Circle. About the role We are looking for a Senior Accountant to join our growing Finance team at Circle. As we scale to $100M+ ARR, we need a detail-oriented accounting professional to strengthen our financial operations and ensure accurate, timely financial reporting. This is a hands-on accounting role reporting to the Controller. You'll be responsible for managing the monthly close process, overseeing day-to-day accounts payable operations, and supporting accounts receivable functions. Your work will be critical to maintaining the integrity of our financial records and providing management with reliable monthly financial statements. This is an opportunity to take ownership of core accounting processes in a fast-growing SaaS business, working closely with cross-functional teams while building scalable accounting operations. As Circle continues to scale, there's significant opportunity to grow into broader accounting responsibilities. What you'll be doing • Own the month-end close process, including journal entries, account reconciliations, and variance analysis, • Manage daily AP operations: invoice processing, vendor payments, expense report reviews, and vendor account reconciliations, • Prepare monthly financial reports and management reporting packages, • Maintain supporting schedules and documentation for all balance sheet accounts, • Coordinate annual financial audits, including PBC requests, audit workpaper preparation, and serving as primary point of contact for external auditors, • Support tax compliance activities, including preparation of documentation for sales tax, VAT/GST, and income tax filings across multiple jurisdictions, • Ensure compliance with accounting standards and company policiesWhat you'll need to be successful, • Strong alignment with our values. Find our values on our career page if you haven't read up on them yet., • You are proficient in English (spoken, written, and reading) at a CEFR Level C2 / ILR Level 5., • Coachable, honest, accountable, and a self-starter., • 5+ years of full-cycle accounting experience with ownership of month-end close processes, • Prior experience in SaaS or high-growth subscription businesses, • Strong technical accounting skills: GAAP knowledge, revenue recognition, balance sheet reconciliations, and accrual accounting, • Advanced Excel proficiency: Comfortable with complex/nested formulas, and building reporting templates, • Experience with QBO, Ramp & Stripe (subscription management, billing and payment processing), or similar tools, • Detail-oriented and organized: Ability to manage multiple priorities and meet close deadlines with accuracy, • Collaborative communicator: Work effectively across teams and explain accounting concepts to non-finance stakeholdersBonus points, • CPA designation (or actively pursuing it), • Fully remote: work from anywhere in the world!, • Autonomy and trust to do your job: we care about outcomes over everything else., • Paid time away: all employees are given 35 days of PTO annually. We also offer a paid sabbatical after 5 years., • Generous U.S. benchmarked compensation and startup equity no matter where you are in the world.*, • Awesome medical coverage with 100% coverage for you and your family, or medical reimbursement options where applicable!*, • Parental leave for parents expanding their family, or just starting one., • Home office stipend to help you get up and running., • Learning & development stipend to help you level up your professional skills., • Annual bonus potential for roles that don't already receive variable income or commission., • Company retreats: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world! We've had past retreats in Colombia, Portugal, and Mexico, with more planned on the horizon. Information We Collect: We collect the following categories of personal information from job applicants: • Contact information (such as name, email address, phone number), • Employment history and qualifications, • Education history, • To assess your qualifications and suitability for the position, • To communicate with you during the recruitment process, • The right to request access to the personal information we hold about you., • The right to request the deletion of your personal information, subject to certain legal exceptions. By submitting your application, you acknowledge that you have read and understood this privacy notice.

We're seeking a Customer Service Manager to lead our client experience, ensuring every customer interaction reflects the Jennifer Fisher standard of excellence. Oversee daily customer service operations for Jennifer Fisher's website and owned stores, including email, chat, and phone support. Ensure

Use data and customer paint points to identify opportunities to reduce customer friction. We're looking for a community-first customer support lead to own the user experience across live chat, email, and beyond. Manage customer support inquiries, discord messages and live chat during multiple timezo

An exclusive, step-by-step guide to the USPS hiring process Simulated practice exams with detailed answer explanations A webinar covering interview tips to help you succeed A job finder tool to locate USPS roles within NJ or within a 25-mile radius Personalized support via email and chat Apply for U

Prior experience in customer service or the travel industry is a plus (but not required). Customer Support - Travel Industry (Remote). Respond to customer inquiries via email, phone, and chat in a timely and professional manner.

Your excellent communication skills and commitment to customer satisfaction will play a key role in enhancing our clients' experience with our e-commerce platform. Provide outstanding e-commerce support to Danish-speaking customers through various channels including email, chat, and phone. Assist cu

Up to $24 per hour / Medical, dental & vision / 401k match / PTO / 4 day work week - As a Customer Support Coordinator at Jabra Hearing, you will: Manage and respond to customer inquiries and concerns via phone, email, and chat; Provide excellent customer service by actively listening and addressing

Up to $60K per year - As a Customer Support Specialist at January, you will: Provide exceptional customer service through various channels such as phone, email, and chat; Troubleshoot and resolve customer inquiries and concerns in a timely and efficient manner; Maintain accurate records of customer

Health, dental & vision / 401k match / PTO - As a Customer Support Specialist, you will: Provide timely and effective customer support through various channels such as phone, email, and chat; Document and track customer interactions and issues; Troubleshoot technical problems and provide solutions;