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  • Star Power Agency
    Remote Customer Service Representative
    Remote Customer Service Representative
    hace 5 días
    $20–$22 por hora
    Jornada parcial
    Carteret

    Remote Customer Service Representative Location: Remote (U.S. based) Job Type: Part-Time or Full-Time About Us We’re a growing organization dedicated to supporting individuals with resources, benefits, and financial help while they search for meaningful work. Our mission is to make sure everyone has access to tools that improve stability and opportunity. Position Overview We’re looking for motivated and reliable individuals to join our team as Remote Customer Service Representatives. In this role, you’ll provide friendly, professional support to people who need help with applications, basic program questions, and connecting to resources. This is a great opportunity for job seekers who want to gain experience, work from home, and access additional career benefits while helping others. Responsibilities Respond to customer inquiries via, email, or phone. Guide individuals through simple application processes. Provide clear information about available resources and programs. Maintain accurate records of interactions. Represent the organization with professionalism, empathy, and respect. Qualifications Strong communication skills (written and verbal). Ability to work independently and stay organized. Comfortable using common computer tools (email, chat, forms). Prior customer service experience is helpful but not required. A genuine interest in helping people. Benefits Work from anywhere (remote). Flexible scheduling. Access to hardship grants and support programs. Opportunities to build skills and grow within a mission-driven community.

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  • Phoenix Tech Solutions
    Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 2 meses
    $20–$25 por hora
    Jornada completa
    Manhattan, New York

    About Us: At Phoenix Consulting, we are committed to delivering outstanding service and creating exceptional experiences for our customers. We believe that great customer support is key to building long-lasting relationships, and we're looking for a passionate, solution-oriented Customer Service Representative to join our growing team. Key Responsibilities: Respond to customer inquiries via phone, email, live chat, or social media in a timely and professional manner Resolve product or service issues by clarifying complaints, determining the cause, and identifying solutions Maintain detailed and accurate records of customer interactions in our CRM system Collaborate with other departments to ensure customer needs are met Stay updated on product knowledge, company policies, and industry trends Qualifications: High school diploma or equivalent (associate or bachelor's degree is a plus) Previous experience in a customer service role preferred Strong communication, problem-solving, and interpersonal skills Ability to multitask, prioritize, and manage time effectively Proficiency with computers, CRM software, and basic office tools What We Offer: Competitive pay and benefits Opportunities for growth and advancement A supportive, team-oriented environment Flexible scheduling options [if applicable] Paid training and ongoing development

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