Offres chat email support à Scottsdale, ArizonaCréer des alertes d'emploi

Position Type: Regular In addition to the salary range, this role is eligible for a bonus and language incentive opportunities. At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). As an International Client Service Associate, you will service international (non-US residents) and domestic clients with all a full range of service and trading needs. You will work in a collaborative, fast-paced environment to assist with trading stocks, ETFs, mutual funds and options in addition to general account servicing inquiries. We also complete document translation services for internal partners and service clients in foreign languages as needed. Evening and overnight shifts will also support our clients within Stock Plan Services. Our team consists of a diverse workforce in all different stages of their careers, including career changers and individuals re-entering the workforce. If you enjoy providing an outstanding level of service to others around you, have a passion for continuous learning, and enjoy working with like-minded individuals with whom you can learn and grow -- this is the role for you. The relationships that you create and uphold will have a direct impact as you aid our clients to “Own Their tomorrow.” To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have. Required Qualifications: • Must be able to read, write, and speak fluid Mandarin or Cantonese, • Series 7 & 63 licenses required OR a condition of employment to successfully obtain these licenses within the allotted training time., • Well-developed and effective communication skills to establish trust and rapport with clients through both verbal and written communication, • Available to work in a structured schedule and adhere to assigned schedule including lunch and break time as pre-determined by business need., • Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics., • Willingness and desire to learn in a fast-paced and evolving environment. Preferred Qualifications: • 2+ years of college study in finance, economics, business administration, or related area; bachelor’s degree is preferred., • 2+ year of customer service experience, preferably in financial services; 1+ years of experience working with clients through phone/chats/emails., • Basic to intermediate knowledge of investment products. Ability to explain these complex subjects via the phone., • Ability to quickly identify client needs, demonstrate empathy and compassion in responses, and apply sound judgment when taking action(s) to achieve client objectives via phone/chat/email., • Flexible and able to work on emails/chats/phones as business needs change., • High flexibility in shift times, especially early in the morning as business needs. At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our ___ approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive ___ that takes care of the whole you – both today and in the future: • 401(k) with company match and Employee stock purchase plan, • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions, • Paid parental leave and family building benefits, • Tuition reimbursement, • Health, dental, and vision insurance

Cognizant is looking for a Senior Associate to join our Rider Support Operations team in the heart of Phoenix. As the voice of Cognizant, you will provide world-class assistance to our riders, ensuring every journey is seamless, safe, and professional. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. This role is part of a high-intensity, 24/7/365 environment. You will be responsible for managing real-time rider interactions across phone, chat, and email channels. We are seeking a proactive problem-solver who can maintain composure under pressure and deliver exceptional service in both English and Spanish. Key Responsibilities • Multichannel Support: Deliver high-touch support to riders via phone, live chat, and email, ensuring a premium experience., • Operational Excellence: Maintain high performance against key metrics, including Customer Satisfaction (CSAT) scores, Quality Assurance standards, and Average Handle Time (AHT)., • Incident Management: Effectively navigate and resolve complex rider issues or hardware/software edge cases., • Shift Rotations: Commit to a flexible schedule that includes nights, weekends, and holidays to support our round-the-clock operations., • Bilingual Mastery: Professional-level fluency in both English and Spanish (written and verbal) is required., • Experience: Previous experience in a high-volume customer support or operations role., • Crisis Management: Candidates with experience in Emergency Response Teams (ERT) or as First Responders are highly prioritized., • Tech-Savvy: Ability to quickly learn and navigate proprietary software and autonomous vehicle (AV) platforms., • Prior experience in the Autonomous Vehicle (AV) or transportation technology industry. Applications will be accepted until April 3rd, 2026. The hourly rate for this position is $18 - $21 per hour, depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: • Medical/Dental/Vision/Life Insurance, • Paid holidays plus Paid Time Off, • 401(k) plan and contributions, • Long-term/Short-term Disability, • Paid Parental Leave Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. • Cognizant is a global community with more than 300,000 associates around the world., • We don’t just dream of a better way – we make it happen., • We take care of our people, clients, company, communities and climate by doing what’s right., • We foster an innovative environment where you can build the career path that’s right for you. About us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at ___ CogWW901

Cognizant is looking for a Bilingual Customer Experience Specialist - Rider Support to join our Rider Support Operations team in the heart of Phoenix. As the voice of Cognizant, you will provide world-class assistance to our riders, ensuring every journey is seamless, safe, and professional. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. This role is part of a high-intensity, 24/7/365 environment. You will be responsible for managing real-time rider interactions across phone, chat, and email channels. We are seeking a proactive problem-solver who can maintain composure under pressure and deliver exceptional service in both English and Spanish. Key Responsibilities • Multichannel Support: Deliver high-touch support to riders via phone, live chat, and email, ensuring a premium experience., • Operational Excellence: Maintain high performance against key metrics, including Customer Satisfaction (CSAT) scores, Quality Assurance standards, and Average Handle Time (AHT)., • Incident Management: Effectively navigate and resolve complex rider issues or hardware/software edge cases., • Shift Rotations: Commit to a flexible schedule that includes nights, weekends, and holidays to support our round-the-clock operations., • Bilingual Mastery: Professional-level fluency in both English and Spanish (written and verbal) is required., • Experience: Previous experience in a high-volume customer support or operations role., • Crisis Management: Candidates with experience in Emergency Response Teams (ERT) or as First Responders are highly prioritized., • Tech-Savvy: Ability to quickly learn and navigate proprietary software and autonomous vehicle (AV) platforms., • Prior experience in the Autonomous Vehicle (AV) or transportation technology industry. Applications will be accepted until April 17th, 2026. The hourly rate for this position is $18 - $21 per hour, depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: • Medical/Dental/Vision/Life Insurance, • Paid holidays plus Paid Time Off, • 401(k) plan and contributions, • Long-term/Short-term Disability, • Paid Parental Leave Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. • Cognizant is a global community with more than 300,000 associates around the world., • We don’t just dream of a better way – we make it happen., • We take care of our people, clients, company, communities and climate by doing what’s right., • We foster an innovative environment where you can build the career path that’s right for you. About us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at ___ CogWW901 Cog2025

Cognizant is looking for a Bilingual Customer Experience Specialist - Rider Support to join our Rider Support Operations team in the heart of Phoenix. As the voice of Cognizant, you will provide world-class assistance to our riders, ensuring every journey is seamless, safe, and professional. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. This role is part of a high-intensity, 24/7/365 environment. You will be responsible for managing real-time rider interactions across phone, chat, and email channels. We are seeking a proactive problem-solver who can maintain composure under pressure and deliver exceptional service in both English and Spanish. Key Responsibilities • Multichannel Support: Deliver high-touch support to riders via phone, live chat, and email, ensuring a premium experience., • Operational Excellence: Maintain high performance against key metrics, including Customer Satisfaction (CSAT) scores, Quality Assurance standards, and Average Handle Time (AHT)., • Incident Management: Effectively navigate and resolve complex rider issues or hardware/software edge cases., • Shift Rotations: Commit to a flexible schedule that includes nights, weekends, and holidays to support our round-the-clock operations., • Bilingual Mastery: Professional-level fluency in both English and Spanish (written and verbal) is required., • Experience: Previous experience in a high-volume customer support or operations role., • Crisis Management: Candidates with experience in Emergency Response Teams (ERT) or as First Responders are highly prioritized., • Tech-Savvy: Ability to quickly learn and navigate proprietary software and autonomous vehicle (AV) platforms., • Prior experience in the Autonomous Vehicle (AV) or transportation technology industry. Applications will be accepted until April 17th, 2026. The hourly rate for this position is $18 - $21 per hour, depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: • Medical/Dental/Vision/Life Insurance, • Paid holidays plus Paid Time Off, • 401(k) plan and contributions, • Long-term/Short-term Disability, • Paid Parental Leave Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. • Cognizant is a global community with more than 300,000 associates around the world., • We don’t just dream of a better way – we make it happen., • We take care of our people, clients, company, communities and climate by doing what’s right., • We foster an innovative environment where you can build the career path that’s right for you. About us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at ___ CogWW901 Cog2025

Cognizant is looking for a Bilingual Customer Experience Specialist - Rider Support to join our Rider Support Operations team in the heart of Phoenix. As the voice of Cognizant, you will provide world-class assistance to our riders, ensuring every journey is seamless, safe, and professional. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. This role is part of a high-intensity, 24/7/365 environment. You will be responsible for managing real-time rider interactions across phone, chat, and email channels. We are seeking a proactive problem-solver who can maintain composure under pressure and deliver exceptional service in both English and Spanish. Key Responsibilities • Multichannel Support: Deliver high-touch support to riders via phone, live chat, and email, ensuring a premium experience., • Operational Excellence: Maintain high performance against key metrics, including Customer Satisfaction (CSAT) scores, Quality Assurance standards, and Average Handle Time (AHT)., • Incident Management: Effectively navigate and resolve complex rider issues or hardware/software edge cases., • Shift Rotations: Commit to a flexible schedule that includes nights, weekends, and holidays to support our round-the-clock operations., • Bilingual Mastery: Professional-level fluency in both English and Spanish (written and verbal) is required., • Experience: Previous experience in a high-volume customer support or operations role., • Crisis Management: Candidates with experience in Emergency Response Teams (ERT) or as First Responders are highly prioritized., • Tech-Savvy: Ability to quickly learn and navigate proprietary software and autonomous vehicle (AV) platforms., • Prior experience in the Autonomous Vehicle (AV) or transportation technology industry. Applications will be accepted until April 17th, 2026. The hourly rate for this position is $18 - $21 per hour, depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: • Medical/Dental/Vision/Life Insurance, • Paid holidays plus Paid Time Off, • 401(k) plan and contributions, • Long-term/Short-term Disability, • Paid Parental Leave Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. • Cognizant is a global community with more than 300,000 associates around the world., • We don’t just dream of a better way – we make it happen., • We take care of our people, clients, company, communities and climate by doing what’s right., • We foster an innovative environment where you can build the career path that’s right for you. About us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at ___ CogWW901 Cog2025

Insight Global is hiring Call Center Representatives for our client, who is a global crypto and Web3 platform. Our client is setting up operations for a new contact center in Tempe, AZ, where these individuals will serve as a frontline support for credit card customers via phone, chat, and email. These individuals will handle inquiries, resolve issues, and ensure a seamless client experience in a fast-paced contact center environment. The ideal candidate will be available to work either 1st or 2nd shift with weekend and holiday availability. The responsibilities for this role include, but are not limited to: -Respond to customer inquiries with professionalism and accuracy -Recommend solutions and document interactions -Escalate complex issues appropriately -Stay updated on policies and procedures -Ensure compliance with regulations -Maintain excellent attendance and shift adherence -Communicate clearly and empathetically -Embrace feedback and multitask effectively The hourly pay for this position is $30/hr. REQUIRED SKILLS AND EXPERIENCE -High School Diploma, GED, or equivalent required. -Minimum 5 years of customer/client service experience, in a contact center or financial services -Credit card support experience NICE TO HAVE SKILLS AND EXPERIENCE -Experience in the banking or financial industry. -5+ years of client service experience. -Associate Degree or higher

Must Haves: • High School Diploma, GED, or equivalent required., • Minimum 5 years of customer/client service experience, in a call center environment Insight Global is hiring Senior Call Center Representatives for our client, who is a global crypto and Web3 platform. Our client is setting up operations for a new contact center in Tempe, AZ, where these individuals will serve as a frontline support for credit card customers via phone, chat, and email. These individuals will handle inquiries, resolve issues, and ensure a seamless client experience in a fast-paced contact center environment. The responsibilities for this role include, but are not limited to: -Respond to customer inquiries with professionalism and accuracy -Recommend solutions and document interactions -Escalate complex issues appropriately -Stay updated on policies and procedures -Ensure compliance with regulations -Maintain excellent attendance and shift adherence -Communicate clearly and empathetically -Embrace feedback and multitask effectively

Required Skills & Experience -3–4 years of experience in customer support, operations, or a client‑facing environment -Experience with email and live chat support -Experience managing high‑volume ticket queues. -Experience using Zendesk or similar CRM platforms. Nice to Have Skills & Experience -Interest in cryptocurrency or blockchain Job Description Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail‑oriented, proactive Support Agent who excels in email‑based customer service and thrives in a fast‑paced environment. This role focuses on high‑volume ticket management, fraud‑related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer‑first, and capable of identifying risks, gathering case details, and escalating issues appropriately. Core Support Operations: -Manage approximately 40 email tickets per day -Provide clear, timely, and accurate responses through Zendesk. -Handle general inquiries related to the platform and user accounts. Fraud, Safety, and Risk Support: -Investigate account restrictions, fraud activity, and suspicious crypto transfers. -Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential). -Gather details to support fraud claims and escalation workflows. -Monitor “urgent” or “account compromised” channels and freeze accounts when necessary to protect users. Financial Operations -Support FIAT‑related issues including: • Bank transfers, • Troubleshooting linked bank accounts, • Understanding deposit/withdrawal flows -Provide foundational support for crypto transfers; crypto knowledge is a major plus. Quality & Collaboration -Participate in the QA program to maintain high service standards. -Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members. -Work cross‑functionally with Operations, Training, and Leadership to route cases and improve workflows. Compensation and Duration • This is a 6-month contract-to-hire position with possibility of permanent after, • Hourly rate of $28/hr, depending upon qualifications and shift preference., • 3 PM - 12 PM ($28/hr), • Exact compensation may vary based on several factors, including skills, experience, and education., • Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Required Skills & Experience -High School Diploma, GED, or equivalent required. -Minimum 5 years of customer/client service experience, in a contact center or financial services -Credit card support experience Nice to Have Skills & Experience -Experience in the banking or financial industry. -5+ years of client service experience. -Associate degree or higher Job Description Insight Global is hiring Call Center Representatives for our client, who is a global crypto and Web3 platform. Our client is setting up operations for a new contact center in Tempe, AZ, where these individuals will serve as a frontline support for credit card customers via phone, chat, and email. These individuals will handle inquiries, resolve issues, and ensure a seamless client experience in a fast-paced contact center environment. The ideal candidate will be available to work either 1st or 2nd shift with weekend and holiday availability. The responsibilities for this role include, but are not limited to: -Respond to customer inquiries with professionalism and accuracy -Recommend solutions and document interactions -Escalate complex issues appropriately -Stay updated on policies and procedures -Ensure compliance with regulations -Maintain excellent attendance and shift adherence -Communicate clearly and empathetically -Embrace feedback and multitask effectively Schedule and Duration • 9:30am-6:30pm 5 days a week (must be open to weekends), • 6-month contract to hire Compensation • The hourly pay for this position is $30/hr., • Exact compensation may vary based on several factors, including skills, experience, and education., • Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Provide expert pre-purchase support via phone, chat, and email, ensuring customers get the right parts for their repairs. Customer Service role or a technical support role within an automotive company or parts retailer, with the ability to clearly and professionally explain complex technical concept

Position Type: Regular Your opportunity In addition to the salary range, this role is eligible for a bonus and language incentive opportunities. At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). As an International Client Service Associate, you will service international (non-US residents) and domestic clients with all a full range of service and trading needs. You will work in a collaborative, fast-paced environment to assist with trading stocks, ETFs, mutual funds and options in addition to general account servicing inquiries. We also complete document translation services for internal partners and service clients in foreign languages as needed. Evening and overnight shifts will also support our clients within Stock Plan Services. Our team consists of a diverse workforce in all different stages of their careers, including career changers and individuals re-entering the workforce. If you enjoy providing an outstanding level of service to others around you, have a passion for continuous learning, and enjoy working with like-minded individuals with whom you can learn and grow -- this is the role for you. The relationships that you create and uphold will have a direct impact as you aid our clients to “Own Their tomorrow.” What you have To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have. Required Qualifications: - Must be able to read, write, and speak fluid Mandarin or Cantonese - Series 7 & 63 licenses required OR a condition of employment to successfully obtain these licenses within the allotted training time. - Well-developed and effective communication skills to establish trust and rapport with clients through both verbal and written communication - Available to work in a structured schedule and adhere to assigned schedule including lunch and break time as pre-determined by business need. - Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics. - Willingness and desire to learn in a fast-paced and evolving environment. Preferred Qualifications: - 2+ years of college study in finance, economics, business administration, or related area; bachelor’s degree is preferred. - 2+ year of customer service experience, preferably in financial services; 1+ years of experience working with clients through phone/chats/emails. - Basic to intermediate knowledge of investment products. Ability to explain these complex subjects via the phone. - Ability to quickly identify client needs, demonstrate empathy and compassion in responses, and apply sound judgment when taking action(s) to achieve client objectives via phone/chat/email. - Flexible and able to work on emails/chats/phones as business needs change. - High flexibility in shift times, especially early in the morning as business needs. What’s in it for you At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you – both today and in the future: - 401(k) with company match and Employee stock purchase plan - Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions - Paid parental leave and family building benefits - Tuition reimbursement - Health, dental, and vision insurance

Student Services Specialist Sr Job ID: 322444 Location: Mesa Community College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $20.61 - $26.80/hourly, DOE Grade 111 Work Schedule Monday - Friday, 8am - 5pm; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-___ We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. ___ We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.___ We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement Mesa Community College (MCC) is nationally recognized for its excellence in university transfer, career and technical programs, civic engagement, and innovative education. Serving more than 25,500 students annually, MCC offers a range of degree and certificate programs across its two campuses and additional locations. MCC students contribute more than 8,500 hours of community service annually. MCC serves as a key resource for education, workforce development, and lifelong learning. The college enhances student success through Guided Pathways with Integrated Support Services. A Hispanic Serving Institution, nearly 50% of MCC students are first-generation college attendees, and it boasts the largest Indigenous student population among Maricopa County Community College District (MCCCD) colleges, supporting students from 22 Arizona tribes and additional out-of-state tribes. Our award-winning faculty are committed to helping students achieve their goals through high-quality education, training, and undergraduate research opportunities. Located in the East Valley of Phoenix, Arizona, MCC is one of 10 colleges in MCCCD. Learn more at ___. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of ___ available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: • Nationwide Medical, Dental, and Vision Coverage, • Paid Time Off: Vacation, Sick Leave, and Personal Time, • 20 Paid Observed Holidays, • Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage, • ___, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions, • Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b), • Tuition Reimbursement for employees and dependents, • Annual Professional Development Funding, • District-Wide Wellness Program with Workshops and Webinars, • Monthly Health & Wellness Calendar and Newsletter, • Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs, • Employee Assistance Program (EAP), • Sight-On-Site Eye Care Services, • Mobile On-Site Mammography Screenings, • Pre-Retirement Planning Events, • Qualifying Employer for___ (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary The Recruiter serves as a brand ambassador for Mesa Community College (MCC), advancing enrollment goals by building and nurturing meaningful relationships and delivering engaging, student-centered outreach. With a focus on strengthening and growing the MCC student pipeline, this role connects with prospective, interested, new, and returning students, families, and community partners through high school visits, campus tours, college fairs, community events, presentations, programming, and personalized outreach via email, phone, text/chat, virtual, and in-person communication. The Recruiter develops and leads engaging presentations and enrollment events that inspire students and clearly communicate MCC's programs, opportunities, and pathways to success. Through proactive follow-up and individualized and group support, the Recruiter guides students through each stage of the enrollment process, helping them transition smoothly from prospect to enrolled student. This role contributes to increasing conversion rates by ensuring students receive timely, accurate information and feel supported and confident in their decision to attend MCC. Using enrollment technologies and Customer Relation Management (CRM) systems, the Recruiter manages outreach workflows, tracks student engagement and events, completes recruitment activities, and monitors progress toward enrollment goals. By leveraging data and technology, the Recruiter helps ensure efficient processes and measurable outcomes that support institutional priorities. Adaptable, collaborative, and student-focused, the Recruiter thrives in a fast-paced environment and represents MCC with professionalism and enthusiasm. The Recruiter demonstrates a team-oriented mindset by proactively stepping in to support colleagues and address emerging needs where shared ownership and flexibility ensure students receive seamless and timely support. This role is committed to helping students feel welcomed, supported, and prepared for success while contributing to the continued growth and strength of the MCC student community. Essential Functions 30% Recruitment, Outreach, and Enrollment Guidance • Develops, coordinates, and implements strategies for recruiting new and returning students in alignment with MCCCD/MCC strategic enrollment goals., • Builds and maintains strong relationships with partner high schools, community organizations, workforce agencies, and other strategic partners., • Plans, coordinates, and delivers or participates in recruitment events, campus tours, presentations, programming, and outreach programs to prospective students, families, counselors, and community partners., • Represents MCC at college fairs, community events, high schools, and other outreach opportunities., • Performs outreach via phone, text, email, and other tools., • Uses CRM and other data systems to track prospective student engagement from inquiry to enrollment., • Performs data analysis, market research, and prepares reports to assess recruitment and enrollment strategies., • Works collaboratively with Enrollment Services (Admissions & Records, Financial Aid, Testing, Advising, Cashiers), academic programs, marketing, and other MCC/MCCCD departments., • Provides support for cross-functional initiatives and special events such as peak enrollment periods, new student welcome sessions, orientation, dual enrollment onboarding, and other college events., • Performs other duties as assigned. Minimum Qualifications Associate's Degree from a regionally accredited institution and two years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications • Bachelor's degree from an accredited institution of Higher Education., • Experience in recruitment, outreach, customer service or support, or a sales role with a record of achieving measurable results., • Experience planning, coordinating, or participating in presentations, workshops, tours, college fairs, events, or orientations., • Experience using technology tools (such as Microsoft Office, Google Workspace, CRM platforms, or similar systems) to organize work, manage communications, or complete tasks., • Experience building and maintaining professional relationships with students, customers, clients, partners, or community members., • Experience managing multiple tasks, deadlines, or projects in a fast-paced environment., • Bilingual proficiency in English and Spanish preferred., • One year of relevant full-time MCCCD experience during the previous two years. Special Working Conditions Work schedule varies during the year: August through mid-May: Monday - Friday, 8 hour days; mid-May through the end of July: Monday - Thursday, 10 hour days. May require working evening and weekend hours (example: recruiting events, community events) Required to sit or stand for a prolonged period of time; viewing a computer monitor May be required to travel or be assigned to another MCCD location. Travel to campus during the interview/selection process will be at the candidate's own expense MCC does not sponsor individuals for work visas How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position., • Indicate whether former or current employment is Full-Time or;, • Part-Time employment (must include number of hours worked), • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at ___ prior to the application deadline. We are accessible on business days from 8:00 am to 5:00 pm Arizona time. Posting Close Date Open until filled First Review: March 22, 2026 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit ___ jeid-736aecd85bc86843860d8b94ad64fa40

Applications ONLY accepted on laptops or desktop computers! Overview: Omni supports many clients in a variety of industries, including many of the Fortune 500. Omni is looking to contract with qualified independent contractors who will provide phone and customer support services. If you contract with Omni, you’ll interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs. Schedule: ⏰ Majority of available hours are during weekdays and daytime 🗓️ Opportunity to create a schedule that works best for you (within client / contract hours of operation) Earnings & Revenue: 💵 Earnings vary by client, ranging from $14 to $20 per hour 📞 Revenue is determined by your phone status when assisting customers 🤑 Additional incentives can be available based on Omni and client minimum targets Must-Have Skills for Successful Contractors: 💬 Exceptional written and verbal communication skills ✅ Proven track record in customer service and delivering outstanding customer care 🧐 Attention to detail with strong problem-solving skills 🤗 Friendly, empathetic tone, and professional demeanor 🙌 Self-motivated, proactive, and resourceful mindset 👩‍💻 Proficient in using technology, including computer applications and software. Technology & Equipment Requirements: 💻 Personal computer with a minimum of 8GB RAM (tablets like iPads, Amazon Fire, Samsung Galaxy Tab, and Chromebooks are NOT permitted) 🎧 Wired USB headset with microphone for clear communication 💨 High-speed wired internet with a minimum of 10 Mbps download speed and 5 Mbps upload speed for seamless connectivity Mobile home internet and Satellite internet service (Starklink) is NOT supported by Omni or ANY client 🖥️ Operating system of Windows 11 (some clients may accept AppleOS) 👾 Windows Defender Anti-Virus Installed and Active (other versions for AppleOS may be accepted) 🤳Smart phone needed for daily authentication. Additional equipment may be needed - check client specific details for more info Work Environment Requirements: 🤫 Quiet and dedicated work area ⌨️ No Background Noise Unapproved Locations: • Alaska, • California, • Colorado, • Connecticut, • Delaware, • Flagstaff, Arizona, • Hawaii, • Illinois, • Michigan, • Maine, • Massachusetts, • Maryland, • Minneapolis, Minnesota, • New Jersey, • New York, • Oregon, • Rhode Island, • Santa Fe, New Mexico, • St. Paul, Minnesota, • Tucson, Arizona, • Vermont, • Virginia, • Washington

Position Type: Regular In addition to the salary range, this role is eligible for a bonus and language incentive opportunities. At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). As an International Client Service Associate, you will service international (non-US residents) and domestic clients with all a full range of service and trading needs. You will work in a collaborative, fast-paced environment to assist with trading stocks, ETFs, mutual funds and options in addition to general account servicing inquiries. We also complete document translation services for internal partners and service clients in foreign languages as needed. Evening and overnight shifts will also support our clients within Stock Plan Services. Our team consists of a diverse workforce in all different stages of their careers, including career changers and individuals re-entering the workforce. If you enjoy providing an outstanding level of service to others around you, have a passion for continuous learning, and enjoy working with like-minded individuals with whom you can learn and grow -- this is the role for you. The relationships that you create and uphold will have a direct impact as you aid our clients to “Own Their tomorrow.” To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have. Required Qualifications: • Must be able to read, write, and speak fluid Mandarin or Cantonese, • Series 7 & 63 licenses required OR a condition of employment to successfully obtain these licenses within the allotted training time., • Well-developed and effective communication skills to establish trust and rapport with clients through both verbal and written communication, • Available to work in a structured schedule and adhere to assigned schedule including lunch and break time as pre-determined by business need., • Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics., • Willingness and desire to learn in a fast-paced and evolving environment. Preferred Qualifications: • 2+ years of college study in finance, economics, business administration, or related area; bachelor’s degree is preferred., • 2+ year of customer service experience, preferably in financial services; 1+ years of experience working with clients through phone/chats/emails., • Basic to intermediate knowledge of investment products. Ability to explain these complex subjects via the phone., • Ability to quickly identify client needs, demonstrate empathy and compassion in responses, and apply sound judgment when taking action(s) to achieve client objectives via phone/chat/email., • Flexible and able to work on emails/chats/phones as business needs change., • High flexibility in shift times, especially early in the morning as business needs. At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our ___ approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive ___ that takes care of the whole you – both today and in the future: • 401(k) with company match and Employee stock purchase plan, • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions, • Paid parental leave and family building benefits, • Tuition reimbursement, • Health, dental, and vision insurance

Student Services Specialist Job ID: 322341 Location: District Support Services Cntr Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $19.17 - $23.99/hourly, DOE Grade 109 Work Schedule Monday - Friday: eight (8) hours per day between 7am - 7pm Summer Hours: Monday - Thursday: ten (10) hours per day between 7am-7pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-___ We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. ___ We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.___ We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of ___ available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: • Nationwide Medical, Dental, and Vision Coverage, • Paid Time Off: Vacation, Sick Leave, and Personal Time, • 20 Paid Observed Holidays, • Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage, • ___, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions, • Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b), • Tuition Reimbursement for employees and dependents, • Annual Professional Development Funding, • Flexible Work Schedules Employee Health & Wellness Programs: • District-Wide Wellness Program with Workshops and Webinars, • Monthly Health & Wellness Calendar and Newsletter, • Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs, • Employee Assistance Program (EAP), • Sight-On-Site Eye Care Services, • Mobile On-Site Mammography Screenings, • Pre-Retirement Planning Events, • Qualifying Employer for___ (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary This Student Services Specialist position is located at the Maricopa Community College District Office in Tempe, Arizona. If you have a passion for helping others improve their lives through education by breaking down barriers and helping them navigate higher education, this is the position for you! This position provides comprehensive student support, specializing in enrollment services and financial aid, in the Maricopa Contact Center. This position works collaboratively with a team to provide remote customer service and communications for a diverse population of students and campus admission, records, and registration, and financial aid representatives. This position provides the highest level of customer service via phone, email, chat, text, and other communication channels. This position will be trained and expected to provide one-stop enrollment student support (including admissions, registration, financial aid, placement, student billing, recruitment, and other enrollment processes) via inbound and outbound phone calls for all ten Maricopa Community Colleges and the District Office. The position utilizes strong problem-solving and troubleshooting skills and leverages multiple technology systems to efficiently help students navigate all aspects of the enrollment and financial aid processes. The position reports to a manager in the Maricopa Student Support Center. Essential Functions 60% - Provides comprehensive student support, specializing in enrollment services and financial aid via phone, email, chat, text, and other modes to prospective and current students 20% - Collects, inputs, modifies, and verifies student information in the Customer Relationship Management (CRM), Student Information System (SIS), and other systems 10% - Assists with training, quality assurance, vendor management, and/or other projects pertinent to the daily operations of the Maricopa Contact Center 10% - Other duties as assigned Minimum Qualifications Associate's Degree from a regionally accredited institution, and one (1) year full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. OR High School Diploma or GED, and three (3) years of experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs, or working in a call center on inbound and outbound call campaigns. Desired Qualifications • One (1) or more years of experience working in a higher education environment with a role in Enrollment Services (admissions, records, registration, advisement, cashier, financial aid, outreach, or recruitment)., • One (1) or more years of experience working with finance., • One (1) or more years working in a customer service role over the phone., • Experience using a Student Information System (PeopleSoft, Banner, etc.), • Experience using a Customer Relationship Management Tool (CRM, Salesforce, etc.), • Bilingual (Spanish-English), • One year of full-time relevant MCCCD experience during the previous two years. Special Working Conditions Hours of operation are 7:00 AM - 7:00 PM, with varied schedules within these hours. May be required to sit for a long period of time, viewing a computer monitor May be required to lift or carry up to 25 lbs May be required to work evenings and weekends Must be in good standing with the Department of Education as it relates to Federal Financial Aid. May be required to work on-site or at home. Technology (computer, monitor, mouse, keyboard, etc.) will be provided for work-from-home, but the candidate must have reliable internet. Other workspace requirements (desks, chairs, etc.) are not provided by the Maricopa Community Colleges. The candidate must have a private remote workspace. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position., • Indicate whether former or current employment is Full-Time or;, • Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load), • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position., • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Posting Close Date Open until filled First Review: Wednesday, February 11, 2026 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit ___ jeid-d9bdf4cecc0e864eafc8fe79716e9a9e

Senior Employee Benefits Analyst Job ID: 322170 Location: District Support Services Cntr Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $60,136 - $78,177/annually, DOE Grade 116 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-___ We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. ___ We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.___ We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of ___ available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: • Nationwide Medical, Dental, and Vision Coverage, • Paid Time Off: Vacation, Sick Leave, and Personal Time, • 20 Paid Observed Holidays, • Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage, • ___, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions, • Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b), • Tuition Reimbursement for employees and dependents, • Annual Professional Development Funding, • Flexible Work Schedules Employee Health & Wellness Programs: • District-Wide Wellness Program with Workshops and Webinars, • Monthly Health & Wellness Calendar and Newsletter, • Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs, • Employee Assistance Program (EAP), • Sight-On-Site Eye Care Services, • Mobile On-Site Mammography Screenings, • Pre-Retirement Planning Events, • Qualifying Employer for___ (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary Join our team as a Employee Benefits Analyst Sr and play a pivotal role in shaping our employee experience! In this dynamic position, you'll oversee and optimize the organization's employee benefits programs, including innovative health and welfare plans. Your expertise in benefits administration and regulatory compliance will ensure our offerings remain top-notch. You'll also serve as a trusted advisor, collaborating with employees and vendors to deliver exceptional service and support. If you're passionate about creating meaningful benefits programs that make a real impact, this is the role for you! This position will be required to be in the office a minimum of three days. Essential Functions Benefits Program Administration and Employee Support (30%) • Oversee the day-to-day administration of employee benefits programs, including health, dental, vision, life, disability, and supplemental insurance plans, ensuring seamless operations and a superior employee experience., • Provide expert guidance on benefits options, claims, and enrollment, maintaining compliance with laws, policies, and plan documents., • Analyze benefits and human capital data to evaluate plan performance, identify trends, and recommend actionable improvements., • Develop and manage complex reports and projects, summarizing insights for leadership., • Identify opportunities to enhance and streamline benefits processes while implementing best practices., • Ensure compliance with federal and state regulations, including NON-ERISA, COBRA, HIPAA, ACA, and IRS standards., • Perform quality reviews, audits, and verify transactions to maintain accuracy and adherence to agreements., • Cultivate strong relationships with benefits vendors and brokers, addressing issues and ensuring performance aligns with agreements., • Partner with HR leadership to develop competitive benefits packages that align with organizational goals and budget., • Support benefits orientations and open enrollment meetings (virtual and in-person)., • Other duties as assigned. Minimum Qualifications Bachelor's degree from a regionally accredited institution and four (4) years of work experience in human resources, which includes the administration, analyses, and/or support of employee benefits projects, programs, and/or initiatives. OR An equivalent combination of the education and/or experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications • Five (5) years of experience in employee benefits, to include one or more of the following: health, dental, vision, life, or disability insurance., • Two (2) years of experience utilizing Benefits Administration Systems (e.g., ADP, Workday, PeopleSoft, Employee Navigator, or similar platforms)., • Experience working with carriers to resolve employee concerns., • Experience in Microsoft Office or Google Suite applications, to include one or more of the following: create professional correspondence, create and manage spreadsheets for analyzing and reporting data, and deliver polished presentations., • Professional certifications such as CEBS (Certified Employee Benefits Specialist), SHRM-CP/SHRM-SCP, PHR/SPHR, IPMA, or other certification or designation related to employee benefits. Special Working Conditions Positions in this class typically require: keyboarding, talking, hearing, seeing and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working Conditions: Work is routinely performed in an indoor, office environment. Some work may involve occasional outdoor environments with exposure to a variety of weather conditions, including rain, wind, dust, cold temperatures and extreme desert heat. Work may involve high internal and/or external visibility. Travel: Work may involve travel to various locations throughout the District. Work Schedule: The Maricopa Community College District has functions that operate 24 hours per day, seven (7) days per week, 365 days per year. While a typical schedule consists of normal working hours during the week, due to the work associated with this classification, work during nights, weekends, holidays, or otherwise non-standard work times may occasionally be required. How to Apply Applicants are required to submit a resume showing how the applicant meets the minimum and desired qualifications. Submitting a cover letter is strongly recommended. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position., • Indicate whether former or current employment is Full-Time or;, • Part-Time employment (must include number of hours worked), • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position., • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Posting Close Date Open until filled First Review: Tuesday, January 6, 2026 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit ___ jeid-0b1759aafae45a4d9147cdabf129538c

Student Services Specialist Sr (Admissions and Records) Job ID: 322372 Location: Scottsdale Community College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $20.61 - $26.80/hourly, DOE Grade 111 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-___ We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. ___ We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.___ We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement Scottsdale Community College (SCC) is proud to be the only two-year public higher education institution located on Native American land. As one of the 10 Maricopa Community Colleges, SCC currently serves more than 7,000 full and part-time students each semester from its surrounding communities, including the cities of Scottsdale, Fountain Hills, Phoenix, and the Salt River Pima - Maricopa Indian Community. We are seeking dedicated and collaborative staff and faculty who are passionate about teaching, learning, and fostering student success. We welcome individuals who are eager to contribute their ideas and expertise to help guide the ongoing development of SCC's priorities and strategic initiatives. At SCC we are proud of our reputation as an innovative college that is focused on student success. Come join us in our desire to improve the quality of life in our communities by providing challenging, supportive, and engaging learning experiences. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of ___ available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: • Nationwide Medical, Dental, and Vision Coverage, • Paid Time Off: Vacation, Sick Leave, and Personal Time, • 20 Paid Observed Holidays, • Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage, • ___, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions, • Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b), • Tuition Reimbursement for employees and dependents, • Annual Professional Development Funding, • District-Wide Wellness Program with Workshops and Webinars, • Monthly Health & Wellness Calendar and Newsletter, • Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs, • Employee Assistance Program (EAP), • Sight-On-Site Eye Care Services, • Mobile On-Site Mammography Screenings, • Pre-Retirement Planning Events, • Qualifying Employer for___ (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary Scottsdale Community College (SCC) is seeking a full-time Student Services Specialist Sr.- Graduate Technician. Under general supervision, the Graduation Technician performs specialized admissions and records functions related to degree auditing, graduation processing, and transcript evaluation. The position is responsible for reviewing academic records to determine student eligibility for graduation, awarding degrees in the student information system, and ensuring the accurate application of transfer and prior learning assessment credit in accordance with institutional policies and catalog requirements. The Graduation Technician evaluates domestic and international transcripts, interprets academic policies, and applies coursework toward degree, certificate, and general education requirements. This role serves as a key resource to students, advisors, and faculty, regarding graduation requirements and transfer credit, providing clear and accurate information. The position requires a high level of attention to detail, analytical skill, and independent judgment to maintain the integrity of student academic records. The Graduation Technician ensures compliance with FERPA and accreditation standards, supports peak graduation processing periods, and contributes to consistent, equitable application of academic policies within the Admissions & Records office. To best serve the students, department, and college, this position requires a physical presence on campus, with the possibility of partial remote work depending on business needs. Please read the "How to Apply" section to avoid incomplete application materials. SUPERVISION EXERCISED: This classification may be assigned to lead other regular staff. SUPERVISION RECEIVED: Receives general supervision on routine items which are performed according to established standards and procedures and receives specific work instruction regarding non-routine matters and deadlines. Essential Functions 40% Degree Audit & Graduation Processing • Conduct detailed degree audits using student information systems to determine graduation eligibility., • Review completion of general education, program plans, and institutional requirements based on catalog requirements., • Identify and resolve discrepancies affecting degree completion., • Post and award certificates and degrees in the student information system, ensuring accuracy of degree data and conferral dates., • Coordinate graduation processing timelines and ensure compliance with commencement and term deadlines., • Perform quality control reviews to ensure accuracy and consistency of degree awards., • Identify process or system issues and recommend workflow improvements., • Assist in maintaining and updating graduation and evaluation procedures., • Generate reports related to graduation eligibility, degree completion and transfer credit., • Evaluate domestic and international transcripts for transfer credit., • Apply transfer credit to student records in the student information system following MCCCD policies and procedures., • Determine applicability of transfer coursework toward degrees, certificates, and general education., • Respond to inquiries via email, phone, online systems, chat and in person., • Collaborate with advisors, faculty, and departments to resolve graduation-related issues., • Communicate complex academic policies clearly and accurately., • Participate in system testing, training and professional development and special projects; such as proactive graduation and reverse transfer., • Maintain accurate and confidential academic records in compliance with FERPA., • Ensure data integrity across student information systems related to academic history, transfer credit, and degree conferral., • Process record updates such as grade changes, prior learning assessment (PLA) and academic renewals impacting degree eligibility., • Assist with degree verification, audits, and enrollment reporting., • Other duties as assigned Minimum Qualifications Associate's Degree from a regionally accredited institution and two years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications • Three (3) or more years experience working in an Admissions & Records Office in a college or university setting., • Three (3) or more years experience evaluating transcripts in an Admissions & Records Office in a college or university setting, • Three (3) or more years performing degree audits in a college or university setting, • Three (3) or more years posting certificate and/or degree awards in a student information system in a college or university setting., • Three (3) or more years of demonstrated experience using PeopleSoft Student Information System, • One year of full-time, relevant MCCCD experience within the previous two years. Special Working Conditions • Travel to campus during the interview/selection process will be at the candidate's own expense., • May be required to travel to other MCCCD locations., • May be required to work evenings and weekends., • May require prolonged periods of sitting and viewing a computer screen., • May be required to lift or carry up to 25 lbs., • This position requires a physical presence on campus with possible partial remote work depending on business needs to best serve the students, department, and college. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position., • Indicate whether former or current employment is Full-Time or;, • Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load), • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Posting Close Date Apply on or before March 8, 2026 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit ___ jeid-973b2ef6215ee240abe5da63c39f5c3b

Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ensure prompt resolution of inquiries; Utilize

DOE / Comprehensive health & welless benefits / Generous PTO / Equity Eligibility - As a Customer Support Specialist, you will: Provide exceptional customer service by responding to inquiries and resolving issues through various channels such as phone, email, and chat; Utilize product knowledge and

Up to $58k-yr DOE / Medical-Dental-401(k)-match - As a Customer Support Rep (FT/Work From Home), you will: Provide outstanding customer service through various communication channels such as phone, email, and chat; Resolve customer inquiries and issues in a timely and efficient manner; Maintain accu

Flexible schedule within business hours / PTO + Holidays / Opportunity to grow - As a Customer Support Services Specialist at Contrarian Thinking, you will: Provide exceptional customer service and support via phone, email, and chat; Resolve customer inquiries and complaints in a timely and professi

Bonus Eligibility / "FORTUNE 100 Best Companies to Work For" - As a Consumer Support Representative, you will: Provide exceptional customer service to Zillow users through phone, email, and chat support; Troubleshoot and resolve user issues related to home buying, selling, or renting; Educate users

Position Type: Regular Your opportunity In addition to the salary range, this role is eligible for a bonus and language incentive opportunities. At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). As an International Client Service Associate, you will service international (non-US residents) and domestic clients with all a full range of service and trading needs. You will work in a collaborative, fast-paced environment to assist with trading stocks, ETFs, mutual funds and options in addition to general account servicing inquiries. We also complete document translation services for internal partners and service clients in foreign languages as needed. Evening and overnight shifts will also support our clients within Stock Plan Services. Our team consists of a diverse workforce in all different stages of their careers, including career changers and individuals re-entering the workforce. If you enjoy providing an outstanding level of service to others around you, have a passion for continuous learning, and enjoy working with like-minded individuals with whom you can learn and grow -- this is the role for you. The relationships that you create and uphold will have a direct impact as you aid our clients to Own Their tomorrow. What you have To ensure that we fulfill our promise of challenging the status quo, this role has specific qualifications that successful candidates should have. Required Qualifications: • Must be able to read, write, and speak fluid Mandarin or Cantonese, • Series 7 & 63 licenses required OR a condition of employment to successfully obtain these licenses within the allotted training time., • Well-developed and effective communication skills to establish trust and rapport with clients through both verbal and written communication, • Available to work in a structured schedule and adhere to assigned schedule including lunch and break time as pre-determined by business need., • Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics., • 2+ years of college study in finance, economics, business administration, or related area; bachelor's degree is preferred., • 2+ year of customer service experience, preferably in financial services; 1+ years of experience working with clients through phone/chats/emails., • Basic to intermediate knowledge of investment products. Ability to explain these complex subjects via the phone., • Ability to quickly identify client needs, demonstrate empathy and compassion in responses, and apply sound judgment when taking action(s) to achieve client objectives via phone/chat/email., • Flexible and able to work on emails/chats/phones as business needs change., • High flexibility in shift times, especially early in the morning as business needs. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you – both today and in the future: • 401(k) with company match and Employee stock purchase plan, • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions, • Paid parental leave and family building benefits, • Tuition reimbursement, • Health, dental, and vision insurance

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Position Type: Regular Your opportunity In addition to the salary range, this role is eligible for a bonus and language incentive opportunities. At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). As an International Client Service Associate, you will service international (non-US residents) and domestic clients with all a full range of service and trading needs. You will work in a collaborative, fast-paced environment to assist with trading stocks, ETFs, mutual funds and options in addition to general account servicing inquiries. We also complete document translation services for internal partners and service clients in foreign languages as needed. Evening and overnight shifts will also support our clients within Stock Plan Services. Our team consists of a diverse workforce in all different stages of their careers, including career changers and individuals re-entering the workforce. If you enjoy providing an outstanding level of service to others around you, have a passion for continuous learning, and enjoy working with like-minded individuals with whom you can learn and grow -- this is the role for you. The relationships that you create and uphold will have a direct impact as you aid our clients to Own Their tomorrow. What you have To ensure that we fulfill our promise of challenging the status quo, this role has specific qualifications that successful candidates should have. Required Qualifications: • Must be able to read, write, and speak fluid Mandarin or Cantonese, • Series 7 & 63 licenses required OR a condition of employment to successfully obtain these licenses within the allotted training time., • Well-developed and effective communication skills to establish trust and rapport with clients through both verbal and written communication, • Available to work in a structured schedule and adhere to assigned schedule including lunch and break time as pre-determined by business need., • Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics., • 2+ years of college study in finance, economics, business administration, or related area; bachelor's degree is preferred., • 2+ year of customer service experience, preferably in financial services; 1+ years of experience working with clients through phone/chats/emails., • Basic to intermediate knowledge of investment products. Ability to explain these complex subjects via the phone., • Ability to quickly identify client needs, demonstrate empathy and compassion in responses, and apply sound judgment when taking action(s) to achieve client objectives via phone/chat/email., • Flexible and able to work on emails/chats/phones as business needs change., • High flexibility in shift times, especially early in the morning as business needs. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you – both today and in the future: • 401(k) with company match and Employee stock purchase plan, • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions, • Paid parental leave and family building benefits, • Tuition reimbursement, • Health, dental, and vision insurance

Insight Global is hiring Call Center Representatives for our client, who is a global crypto and Web3 platform. Our client is setting up operations for a new contact center in Tempe, AZ, where these individuals will serve as a frontline support for credit card customers via phone, chat, and email. Th

As the voice of Cognizant, you will provide world-class assistance to our riders, ensuring every journey is seamless, safe, and professional. You will be responsible for managing real-time rider interactions across phone, chat, and email channels. Deliver high-touch support to riders via phone, live

Job Description Bilingual Customer Service Representative Location: Scottsdale, AZ | Onsite COMPENSATION & SCHEDULE • Pay: $22.63/hour, • Schedule: Must be available for a shift between 6AM – 8PM, including at least one weekend day per week - Training 7:30am - 4pm, • Employment Type: Long-term temporary, • Start Date: May 18th ROLE IMPACT The Email Customer Service Representative helps customers by answering questions about their event tickets quickly and accurately. This role ensures customers have a smooth experience when ordering, changing, or canceling tickets and provides clear, friendly written communication at all times. KEY RESPONSIBILITIES • Respond to inbound customer emails regarding event ticket orders, availability, cancellations, and date changes, • Provide accurate information about event parking and parking passes, • Use internal systems to research customer inquiries and process updates or adjustments, • Maintain high standards of written communication and professionalism in every customer interaction, • Support additional channels such as chat or phone as needed MINIMUM QUALIFICATIONS • Must be bilingual in Spanish and English, • 2+ years of experience in a call center, administrative, or office-based customer service role, • Strong written communication and reading comprehension skills, • High school diploma or equivalent required, • Proven ability to manage multiple inquiries and maintain attention to detail, • Commitment to long-term engagement in the role CORE TOOLS & SYSTEMS • Microsoft Outlook / Office Suite, • CRM or ticketing systems (e.g., Zendesk, Salesforce Service Cloud, or similar), • Chat and telephony platforms PREFERRED SKILLS • Experience with event ticketing systems or e-commerce platforms, • Familiarity with remote customer support environments, • Strong problem-solving and time-management skills By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith. CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r\n\r\nCornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!

Job Description Jewelry Stylist (Part Time) - Scottsdale, AZ Our Jewelry Stylists provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person in our Scottsdale, AZ Showroom. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR mS7hp9oSPI

Job Description Jewelry Consultant - Scottsdale, AZ Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Scottsdale showroom. What You’ll Do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 52vttScOEb

Job Description Summary/Objective Responsible for addressing inquiries and providing support via email, chat and telephone. Monitor and verify PO confirmations, planning dates, status updates and shipping schedules for our customers. Entry of customer activity order processing requests in our ERP and Salesforce.com, ensuring accurate and complete customer information and accounting of engagement. Provide assistance, support and back-up to SSR and sales team. Essential Functions • Provide front line phone, chat and email support, including routing to appropriate AE, Regional and/or Rep and other Interface departments., • Handle incoming order status and change request inquiries from customers regarding orders, logistics resolution, tracking of orders, and order revisions when necessary., • Assist in proactive outreach with order status updates and changes to customers, reps and AEs to provide an outstanding customer experience., • Manage special requests, including consolidation of shipping, change orders with vendors and hot customer inquiries, with escalation as needed., • Filing and or scanning documents to customer or ERP System., • Stay abreast of new information, products and maintain a basic understanding of Interface capabilities, products, services and sales roles., • Support to Enter, review, process daily sales orders for quoted and non-quoted into our ERP with new account creation, ensuring accuracy and completeness., • Excellent Computer Skills, • Detail Oriented, • Excellent Communication Skills, • Customer Service Experience, • Data Entry, • Knowledge of Salesforce.com Work Environment The environment is working in the office and using a computer. The position is busy and will require you to work at a fast pace. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee must be able to lift and/or move items over 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position at 40 hours per week. Travel This position does not require travel. Required Education and Experience • High School Diploma or GED AAP/EEO STATEMENT: All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employment is contingent upon passing a background check and a drug screen. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. About Interface, Inc. We lead the world in force measurement solutions; designing, manufacturing, and we guarantee the highest quality performance load cells, torque transducers, multi-axis sensors, and related instrumentation available. Our plant includes corporate offices, state of the art manufacturing facility, accredited calibration laboratory and multi-faceted machine shop. Our engineering team provides force measurement solutions to the aerospace, automotive, energy, factory automation, medical which includes the test and measurement industries as well. Interface products can measure from grams to millions of pounds in hundreds of models and physical sizes. By maintaining the entire process, from design, machining, strain gage manufacturing and assembly, and in our own facilities, we can ensure the highest degree of performance possible.

Job DescriptionBenefits: • 401(k), • Opportunity for advancement, • Paid time off, • Competitive salary Key Responsibilities: • Customer Support:, • Respond to customer inquiries via phone, email, and chat in a timely and professional manner., • Provide detailed information about insurance policies, coverage options, and claims processes., • Assist customers with policy changes, renewals, and cancellations., • Problem Resolution:, • Address and resolve customer complaints and issues promptly and effectively., • Escalate complex issues to the appropriate department or supervisor when necessary., • Follow up with customers to ensure their issues are resolved to their satisfaction., • Policy Management:, • Review and process policy applications, endorsements, and renewals., • Ensure all customer information is accurate and up-to-date in the system., • Assist customers in understanding their billing statements and payment options., • Sales Support:, • Identify opportunities to upsell additional coverage or products that meet customers needs., • Collaborate with the sales team to provide leads and support sales initiatives., • Documentation and Reporting:, • Maintain detailed and accurate records of customer interactions and transactions., • Prepare and submit regular reports on customer service activities and performance metrics.Qualifications:, • Education:, • High school diploma or equivalent required., • Must obtain P&C Insurance license in CA, • Experience:, • Previous experience in customer service, preferably within the insurance industry., • Knowledge of insurance products, policies, and regulations is a plus., • Skills:, • Excellent verbal and written communication skills., • Strong problem-solving and critical-thinking abilities., • Proficiency in using customer service software and Microsoft Office Suite., • Ability to manage multiple tasks and prioritize effectively., • Personal Attributes:, • Friendly, patient, and empathetic demeanor., • Strong attention to detail and organizational skills., • Ability to work independently and as part of a team., • Must pass a background check

Job Description About Carvana "We believe CVNA is in the early stages of becoming the next U.S. retail category killer." – Stephens Investment Bank, Analyst Report, Sept. 2024 Building leading-edge technology has been at the core of Carvana's strategy since our founding, driving us to become the 3rd fastest company in history to organically reach the Fortune 500 following only Amazon and Google. Today, we remain founder-lead and as ambitious as ever. In 2024, we have not only emerged as the fastest growing automotive retailer, but also the most profitable thanks to our deep vertical integration across retail, lending, vehicle transportation, wholesale auctions, and more. If you want to grow not just as an Engineer but as a leader and business-builder, Carvana is the place for you. Our technology teams build: • End-to-end ecommerce for both selling and buying cars, including everything you see on Carvana.com and in our mobile apps., • AI-driven customer support across chat, email, SMS, and voice, as well as a proprietary CRM platform to ensure the most efficient and highest quality customer experience., • 360°ree; vehicle photography and interactive merchandising using cutting edge computer vision and AI techniques., • The most sophisticated and self-service automotive lending platform in the world., • Systems and tools behind a nationwide logistics network that has delivered and picked up over 3 million cars via our fully owned and operated fleet of automotive haulers, efficiently managing distribution of our massive inventory to 85% of US driveways., • Enterprise grade systems for operating the largest vehicle reconditioning facilities in the US, with workflow and automation to guide the work for everything mechanical, electrical, and cosmetic needed to bring each car to our high standards. THIS IS A 100% ON-SITE POSITION FROM OUR HQ IN TEMPE (Monday through Friday) About the team and position Do you have a natural curiosity to build new technologies? Are you the type of person who taught yourself a new C# or JavaScript library just for fun? If so, join a dynamic team of engineers aimed at bringing the latest in web application development to a whole new way of buying a car. We are a fast-paced team that is focused on performance, scalability, and reliability to provide the best experience to our customers, both internal and external. What you'll be doing • Drive complex, large-scale projects with cross-functional impact, • Develop loosely coupled solutions that are scalable, testable, modularized, and reusable, • Write clean, scalable, and maintainable code that adheres to best practices, • Work with cloud systems, pipelines, and resources, • Perform data storage and persistence containers querying using SQL, NoSQL, and caching technologies, • Work in a team environment using Agile methodologies, • Work with Kafka for real-time data streaming and processing, • Use Kubernetes for automating deployment, scaling, and management of applications., • Test, troubleshoot, and optimize application components for maximum speed, security, and scalability, • Collaborate with cross-functional teams to define and design new features, • Conduct code reviews and mentor junior developers, • Stay up-to-date with new technology trends and incorporate them into operations and activities, • Excited to both learn from and help grow their teammates by bringing a diverse, experienced, and collaborative perspective, • Minimum 6+ years of software development experience, either in C# / .NET Core (GraphQL and RESTful server-side via Web API) stacks and cloud services (Azure: Functions, Service Bus, etc.) OR contemporary JavaScript / TypeScript (ES2015+), React Hooks, Next.js, • Experience working on applications that share common resources, • Strong fundamentals in writing effective unit tests, • Experience in debugging and troubleshooting web applications, API integration, and infrastructure, • Maintain a strong focus on both internal and external customers, empathizing with their challenges and understanding their journey through our product, • Effective communication and collaboration skills - Carvana developers work very closely with diverse teams requiring great interpersonal skills and a positive attitude, • Experience using any cloud platform (AWS, Azure, GCP, RedHat, etc.), • Experience with CosmosDB or other NoSQL databases, • Experience using any message queue, such as Kafka or RabbitMQ, • Experience writing GraphQL interfaced services, • Experience working with authentication and authorization, • Experience with React Query and state management tools, • Familiarity with Storybook and component-driven development, • Familiarity with OAuth 2.0, OpenID Connect, and the PKCE authentication flow, • Experience integrating native device functionality into browser applications, • Comfort in setting up and modifying build and release pipelines for CI/CD, • Competitive salary and Carvana stock compensation, • Medical, Dental, and Vision benefits, • 401K with company match, • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more, • A great wellness program to keep you healthy and happy both physically and mentally, • Access to opportunities to expand your skill set and share your knowledge with others across the organization To be able to do your job at Carvana, there are some basic requirements we want to share with you. Legal Stuff Hiring is contingent on passing a complete background check. This role is eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description Learn more about Carvana Apex for early career opportunities here: Accelerate Your Career! Explore the Product Apex application here. Before you proceed to the application, please prepare your 3–5 minute "Apex Pitch" video. See examples from current Carvana employees here. Your video should be a short walkthrough of what led you to apply and how you went about solving a specific problem using technology. We don't expect high production value, we just want the real you. Please address these three areas: • The "Why": Why Carvana, and why join us at this specific moment?, • The Track: Why is Software Engineering the right fit for your skills?, • The Build: Walk us through an AI-driven application or solution you've personally built. It can be any project—personal, for school, an internship, etc., • Show us what you built and explain the thought-process behind specific decisions you made along the way., • Detail exactly how AI played a role in building it—planning, writing code, etc., • Use a screen-recording tool and walk us through your prompt creation, documentation, code, or other specific artifacts while you discuss. You can use any tool you like, but our favorites for tech demos allow us to see your face and your screen while you share: • Loom (Recommended): Great for "picture-in-picture" recordings of you and your screen., • Camtasia or Clipchamp: Best if you want to edit multiple takes together. About Us and the Apex Program Carvana is the fastest-growing used auto retailer in U.S. history. Our technology teams are the engine behind: • Next-Gen E-commerce: End-to-end platforms for buying and selling cars via Carvana.com and our mobile apps., • AI-Driven Support: Proprietary CRM and AI tools managing chat, email, SMS, and voice., • Computer Vision: 360°ree; photography and interactive merchandising using cutting-edge AI., • Advanced Fintech: The world's most sophisticated, self-service automotive lending platform., • Logistics & Robotics: Managing a nationwide fleet and enterprise-grade automation for the largest reconditioning facilities in the US., • Contribute to Scale: Own medium-to-large projects with cross-functional impact., • Write Elite Code: Develop scalable, testable, and modularized solutions., • Master the Stack: Work with cloud systems (Azure), Kafka for real-time streaming, and Kubernetes for scaling., • Collaborate: Use Agile methodologies to design new features alongside Product and Design. You will be part of a cohort that learns together, and also part of a core team of experienced developers., • Experience: 0–3 years of software development experience., • Tech Stack: Proficiency in C# / .NET Core (GraphQL/RESTful via Web API) and Azure services OR JavaScript / TypeScript (React Hooks, Next.js, Nx)., • Fundamentals: Strong skills in unit testing, debugging, and API integrations. Hiring is contingent on passing a complete background check. This role is eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description Learn more about Carvana Apex for early career opportunities here: Accelerate Your Career! Explore the Engineering Apex application here. Before you proceed to the application, please prepare your 3–5 minute "Apex Pitch" video. Your video should be a short walkthrough of what led you to apply and how you went about solving a specific problem using technology. We don't expect high production value, we just want the real you. Please address these three areas: • The "Why": Why Carvana, and why join us at this specific moment?, • The Track: Why is Product Management the right fit for your skills?, • The Build: Walk us through an AI-driven project or solution you've personally built. It can be any project—personal, for school, an internship, etc., • Show us what you built and explain the thought-process behind specific decisions you made along the way., • Detail exactly how AI played a role in building it—planning, writing code, etc., • Use a screen-recording tool and walk us through your prompt creation, documentation, code, or other specific artifacts while you discuss. You can use any tool you like, but our favorites for tech demos allow us to see your face and your screen while you share: • Loom (Recommended): Great for "picture-in-picture" recordings of you and your screen., • Camtasia or Clipchamp: Best if you want to edit multiple takes together. About Us and the Apex Program Carvana is the fastest-growing used auto retailer in U.S. history. Our technology teams are the engine behind: • Next-Gen E-commerce: End-to-end platforms for buying and selling cars via Carvana.com and our mobile apps., • AI-Driven Support: Proprietary CRM and AI tools managing chat, email, SMS, and voice., • Computer Vision: 360°ree; photography and interactive merchandising using cutting-edge AI., • Advanced Fintech: The world's most sophisticated, self-service automotive lending platform., • Logistics & Robotics: Managing a nationwide fleet and enterprise-grade automation for the largest reconditioning facilities in the US. You will work closely with engineering, design, and analytics teams to scope projects, write requirements, and continually improve the customer experience. • Total Ownership: You'll start with bite-sized tactical tasks and move toward strategic leadership—handling requirements drafting, feature prioritization, and impact assessments., • AI Integration: Drive the roadmap to help customers research, buy, sell, and own vehicles., • Data-Driven Insights: Conduct ad hoc analytical deep dives using SQL, CosmosDB, or Splunk to glean insights and surface them to the broader org., • Experience: 0–3 years of experience, ideally in product, analytics, or a related discipline., • Technical Foundation: Working familiarity with LLM product mechanics (e.g., prompting, grounding, and safety concepts) and data tools such as SQL, Tableau, or Sigma. Exposure to RAG architectures, tool-calling, or agent-based frameworks, • Product Instincts: A strong eye for intuitive, delightful UX and a genuine curiosity about consumer web and mobile products. Hiring is contingent on passing a complete background check. This role is eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description About Carvana... "We believe CVNA is in the early stages of becoming the next U.S. retail category killer." – Stephens Investment Bank, Analyst Report, September 2024 Building leading-edge technology has been at the core of Carvana's strategy since our founding, driving us to become the 3rd fastest company in history to organically reach the Fortune 500 following only Amazon and Google. Today, we remain founder-led and as ambitious as ever. In 2024, we have not only emerged as the fastest growing automotive retailer, but also the most profitable thanks to our deep vertical integration across retail, lending, vehicle transportation, wholesale auctions, and more. If you want to grow not just as an engineer but as a leader and business-builder, Carvana is the place for you. Our technology teams build: • End-to-end ecommerce for both selling and buying cars, including everything you see on Carvana.com and in our mobile apps., • AI-driven customer support across chat, email, SMS, and voice, as well as a proprietary CRM platform to ensure the most efficient and highest quality customer experience., • 360°ree; vehicle photography and interactive merchandising using cutting edge computer vision and AI techniques., • The most sophisticated and self-service automotive lending platform in the world., • Systems and tools behind a nationwide logistics network that has delivered and picked up over 3 million cars via our fully owned and operated fleet of automotive haulers, efficiently managing distribution of our massive inventory to 85% of US driveways., • Enterprise grade systems for operating the largest vehicle reconditioning facilities in the US, with workflow and automation to guide the work for everything mechanical, electrical, and cosmetic needed to bring each car to our high standards. This is a fully on-site position, Monday through Friday, at our corporate HQ in Tempe, Arizona. About the team and position Carvana's Customer Experience team is dedicated to delivering exceptional customer experiences. Our team builds the systems and tools internal team members rely on to guide customers, resolve issues, and ensure a smooth, positive journey. We partner closely with Operations to drive intentional, customer-centric evolution. As the Engineering Manager, you will guide a team creating products and tools that elevate both the customer and Carvana team member experience. You'll lead and guide engineers as they navigate complex opportunities and unlock innovation using technologies such as React, C#, GraphQL, Python, Azure, Kafka, Agentic Programming, and GPT/LLMs. This role collaborates deeply with product, analytics, operations, and engineering teams across Carvana to deliver high-impact solutions. Our team is a collaborative, high-energy group committed to customer-centric innovation. If you're excited about building products that simplify and reimagine the customer experience, especially in the era of AI, this is your chance to make an impact. What you'll be doing • Lead your team in developing and operating our customer experience platform while diving deep with internal partners to launch new products, • Hire and develop engineers, helping them learn and achieve their own goals while holding them - and yourself - to high engineering standards, • Develop efficient processes, ensuring the engineering team is operating with high velocity, quality, and ownership, • Focus your team on increasing resiliency and uptime while decreasing the blast radius of software changes and tracking, and improving customer-facing metrics, • Work with our product, design, business, and operations teams to develop resilient solutions while driving impact for our car purchasing experience, • Leads with AI first mindset ensuring the team adopts agentic development tools (eg. Claude, Cline) and sets high code quality and output standards, • BS degree in Computer Science, similar technical field of study or equivalent practical experience, • At least 5 years of software engineering, with consistently advancing skills and responsibilities, • A comprehensive understanding of software craftsmanship ideals - clean code principles, unit testing fundamentals, design pattern selection and application, architectural pattern selection and application, and DevOps principles, • Experience creating available, scalable, low-latency, global customer management systems, • Experience debugging and troubleshooting web services, API, and libraries, • Experience or desire to lead a team of Engineers and coach them in their career, • At least 4 years of software engineering, with consistently advancing skills and responsibilities, • Extensive experience with .Net and C#, • Experience with at least one functional/scripting language (JavaScript, Python), • Strong skills with any contemporary UI framework or library, such as React, AngularJS, or Vue, • Experience in building contemporary scalable solutions, supporting high load and availability, understanding caching, sharding, container-based architecture, • Experience in utilizing agentic tools Claude, Cline, etc., • Experience in working with any cloud (AWS, Azure, GCP, RedHat, etc.), • Experience in contemporary code quality practices: writing unit and integration tests, using test coverage, CI/CD, etc., • Excellent interpersonal and organizational skills with the ability to handle diverse situations, multiple projects, and rapidly changing priorities, • Excellent written, verbal, and presentation communication skills, especially in representing their technical expertise to a diverse audience, • Self-motivated; work well both independently and collaboratively, • A positive attitude and an excellent sense of humor, • Experience in building a microservice architecture, • Experience in working with data storages (SQL or NoSQL), • Experience in writing CI/CD pipelines, • Experience in using CDN to deliver static content, • Experience in CQRS and/or Event Sourcing, • Experience in working with GraphQL, • Full-Time position with a competitive salary and Carvana stock compensation, • Medical, Dental, and Vision benefits, • 401K with company match, • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more, • A great wellness program to keep you healthy and happy both physically and mentally, • Access to opportunities to expand your skill set and share your knowledge with others across the organization At Carvana, we value diversity in backgrounds and experiences. We encourage you to apply even if your experience doesn't fit exactly. Give it a shot! Legal stuff Hiring is contingent on passing a complete background check. This role is eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Job Description iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician I to join our Service Desk team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for over a decade. This is a testament to the great team and culture we have here at iT1! The Service Desk Technician I is responsible for providing professional and excellent Service Desk Support. A strong customer service mindset, and strong work ethic with good communication skills are the key to succeeding in this role. Our Managed Services team is the forefront of our services organization, and this role will be required to engage with a variety of Clients daily. This person will play a key role in providing daily support to ensure Client Success and the overall uptime and performance of critical services. Requirements • Provides support via phone, e-mail and chat to employees of corporate clients., • Assists users in troubleshooting Outlook., • Provides support for Microsoft Operating Systems (Windows 7, Windows 10, Windows 11)., • Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)., • Provides support for mobile devices including configuration and email sync., • Handles 50-60 issues per day efficiently and appropriately., • Maintains regular and punctual attendance., • Utilizes Active Directory database to reset network passwords., • Assists users in adding and changing network printers., • Provides technical support for VPN connectivity issues., • Controls user’s computers utilizing remote access tools., • Troubleshoots remote access connectivity problems., • Demonstrates and actively promotes an understanding and commitment to the mission of iT1 through performing behaviors consistent with the organization's values., • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of iT1 in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors., • 1-3 years’ experience in call center or service desk environment., • Knowledge of various PC hardware and software applications including: Operating Systems: Windows 7, Windows 10, and Windows 11, • Office 365 Support, • User creations/terminations (tasks/requests), • End-user self-service tools, • Cloud support – multiple device data syncing, • AutoTask or other ticketing systems, • Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc., • Internet Service Provider (ISP), Cable Modem, and Internet Support., • Effective troubleshooting and documentation skills, • Experience navigating a knowledgebase., • Proficient use of Microsoft Office applications, • IT troubleshooting, • Strong organization, time management, and prioritizing skills, • Completed High School Diploma/GED Other Skills and Abilities • Strong technical and client interaction skills., • Self-starter with excellent organizational, administrative and interpersonal skills., • Ability to follow through with tasks, projects, and troubleshooting with minimal supervision., • Excellent oral, written, technical, and business communication skills., • Ability to multi-task and work in fast paced environment. Physical Demands • Sit at a computer for 8 hours per day, • Keyboarding for 8 hours per day, • Near Vision (working with small objects or reading small print), • Speaking (communicating information to clients / coworkers), • Hearing Requirements (In person speech, telephone, other sounds) Job Location Onsite position at the headquarters office location in Tempe, AZ. Monday-Friday, 8:00am-5:30pm AZ. Benefits • Insurance: Health Insurance, Vision, Dental, and Life Insurance, • Leave and Holidays: Paid Vacation, Paid Holidays, • Retirement: 401K Plan with company match (eligible after 1 year of employment), • In-house fitness center

Job Description iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician II to join our Service Desk team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for over a decade. This is a testament to the great team and culture we have here at iT1! The Service Desk Technician II is responsible for providing professional and excellent Service Desk Support. A strong customer service mindset, and strong work ethic with good communication skills are the key to succeeding in this role. Our Managed Services team is the forefront of our services organization, and this role will be required to engage with a variety of Clients daily. This person will play a key role in providing daily support to ensure Client Success and the overall uptime and performance of critical services. Requirements • Provides support via phone, e-mail and chat to employees of corporate clients., • Assists users in troubleshooting Outlook., • Provides support for Microsoft Operating Systems (Windows 7, Windows 10, Windows 11)., • Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)., • Provides support for mobile devices including configuration and email sync., • Handles 50-60 issues per day efficiently and appropriately., • Maintains regular and punctual attendance., • Utilizes Active Directory database to reset network passwords., • Assists users in adding and changing network printers., • Provides technical support for VPN connectivity issues., • Controls user’s computers utilizing remote access tools., • Troubleshoots remote access connectivity problems., • Demonstrates and actively promotes an understanding and commitment to the mission of iT1 through performing behaviors consistent with the organization's values., • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of iT1 in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors., • Supports and conducts self in a manner consistent with client service expectations. Qualifications • 3-5 years’ experience in call center or service desk environment., • Knowledge of various PC hardware and software applications including: Operating Systems: Windows 7, Windows 10, and Windows 11, • Office 365 Support, • User creations/terminations (tasks/requests), • End-user self-service tools, • Cloud support – multiple device data syncing, • ConnectWise or other ticketing systems, • Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc., • Internet Service Provider (ISP), Cable Modem, and Internet Support., • Effective troubleshooting and documentation skills, • Experience navigating a knowledge base., • Proficient use of Microsoft Office applications, • IT troubleshooting, • Strong organization, time management, and prioritizing skills, • Completed High School Diploma/GED, • Associate Degree in Technical Field Other Skills and Abilities • Strong technical and client interaction skills., • Self-starter with excellent organizational, administrative, and interpersonal skills., • Ability to follow through with tasks, projects, and troubleshooting with minimal supervision., • Excellent oral, written, technical, and business communication skills., • Ability to multi-task and work in fast paced environment. Job Location/Shift • Onsite in Tempe, AZ, • Monday - Friday, 8:00am-5:30pm AZ Physical Demands • Sit at a computer for 8 hours per day, • Keyboarding for 8 hours per day, • Near Vision (working with small objects or reading small print), • Speaking (communicating information to clients/coworkers), • Insurance: Health Insurance, Vision, Dental, and Life Insurance, • Leave and Holidays: Paid Vacation, Paid Holidays, • Retirement: 401K Plan with company match (eligible after 1 year of employment), • In-house fitness center

Job Description Who We Are GPS Insight offers leading technology for organizations that have drivers and technicians in the field, fleets of vehicles, trailers, and other mobile assets. We provide innovative fleet solutions that include vehicle and asset tracking, in-cab smart cameras, field service software, and compliance management. We know that when you invest in high-performance technology, you achieve results and maximize your return. We feel the same way about our people at GPS Insight. They are what allow us to build world-class solutions that make us leaders in the fleet and field service management space. They are what enable our customers' success. They are our greatest asset. As a result, we take pride in a workplace committed to those who make us go. Our commitment to growth enables us to push the telematics and field service operations industries forward. It's rooted in our products, embedded in our culture, and reflected in our team-first values. We're looking for the right people to jump onboard with us. Are you ready to take the ride? What We Need The Customer Experience Associate is an entry-level role focused on supporting customers as they use GPS Insight's products and services. This position helps customers resolve issues, understand product features, and receive a positive and confident support experience. The role also includes identifying additional products or features that may better meet customer needs. This position is ideal for someone beginning a career in customer support or technology. The Customer Experience Associate is expected to be comfortable using a computer, communicating clearly with customers, and participating in ongoing training as products and customer needs continue to evolve. The role requires the ability to work independently while also contributing to a supportive team environment. We are currently seeking a motivated individual to join our team based out of our headquarters in Scottsdale, Arizona. This position may require weekend and holiday work. What You'll Do • Provide phone, Chat, and email support to customers using GPS Insight products, • Assist customers with basic setup, configuration, and everyday use of hardware and software, • Ask questions to understand customer needs and suggest helpful products or features when appropriate, • Communicate clearly, calmly, and confidently with customers about issue resolution and next steps, • De-escalate customer concerns by listening, showing empathy, and working toward solutions, • Document customer interactions and manage cases within our CRM and other databases, • Work independently on assigned cases while collaborating with teammates and other departments, • Support brief product walkthroughs and notify Account Management when additional training is needed, • Learn and support GPS devices, mobile applications, in-cab cameras, and ELD/HOS products, • Participate in ongoing training to stay up to date as products and processes change, • Entry-level candidates welcome, with at least 12 months of customer service or customer-facing experience preferred, • Strong written and verbal communication skills, • Comfort using a computer and basic web-based software, • Willingness to participate in long-term training as products and customer needs evolve, • Ability to remain calm and professional when handling upset customers, • Basic problem-solving skills and attention to detail, • Ability to work independently while also contributing to a team environment, • Good time management and organizational skills, • Accurate typing speed of 40 WPM or greater, • Proficient with Microsoft Office or similar tools, • Reliable, motivated, and customer-focused, • Fast paced and rapidly growing environment, • Chance to deliver mission critical data that drives the operations of our economy, • Opportunity for professional growth and development, • Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas, • 401(k) matching, • Full Health Benefits (Health, Vision, Dental), • Employee assistance program, • Flexible spending account, • Health savings account, • Life insurance, • Paid time off, • Parental leave, • Tuition reimbursement

Job Description About Carvana "We believe CVNA is in the early stages of becoming the next U.S. retail category killer." – Stephens Investment Bank, Analyst Report, Sept. 2024 "Growing a capital and labor intensive, industrial type asset at a 40% clip is unchartered territory…" – JP Morgan Chase, Analyst Report, Jan 2026 Building leading-edge technology has been at the core of Carvana's strategy since our founding, driving us to become the 3rd fastest company in history to organically reach the Fortune 500, following only Amazon and Google. Today, we remain founder-led and as ambitious as ever. In 2024, we emerged as both the fastest-growing and most profitable automotive retailer in the US, thanks to our deep vertical integration across retail, lending, vehicle transportation, wholesale auctions, and more. Our technology teams build: • End-to-end ecommerce for buying and selling cars, including everything you see on Carvana.com and in our mobile apps., • AI-driven customer support across chat, email, SMS, and voice, as well as a proprietary CRM platform built for efficiency and quality at scale., • 360°ree; vehicle photography and interactive merchandising using cutting-edge computer vision and AI., • The most sophisticated self-service automotive lending platform in the world; a full fintech stack., • Systems and tools behind a nationwide logistics network that has delivered and picked up over 3 million cars via our fully owned and operated fleet, reaching 90% of US driveways., • Enterprise-grade systems for operating the largest vehicle reconditioning facilities in the US, with workflow automation covering everything mechanical, electrical, and cosmetic. About the team and position Our Product team is at the center of that growth, and we are hiring. We are an AI-first technology organization that moves fast, operates with high ownership, and builds things that matter at scale. If you want to grow not just as a Product Manager but as a leader and business-builder, Carvana is the place for you. We are hiring Product Managers across several teams in Los Angeles and Phoenix, spanning mid-level and senior roles. While each team has its own focus area, we look for the same foundational qualities across all of them: strong product instincts, a data-driven mindset, an AI-first approach to work, and the drive to own outcomes end to end. The Teams Depending on your background and interests, you may be considered for one or more of the following teams: • Conversational AI: Own the roadmap and continuous improvement of Sebastian, our AI-powered conversational agent built on leading-edge LLMs that helps millions of customers research, buy, sell, and manage their vehicles., • Transactional Communications: Own the customer-facing communications ecosystem across email and SMS, delivering clear, empathetic, and timely messages throughout the car-buying journey at scale., • Nurture: Lead nurture communications on an AI-first team, guiding customers from early interest through purchase using machine learning, personalization, and experimentation across email, SMS, and push., • Sell to Carvana: Shape the end-to-end digital experience that enables customers to sell or trade in their vehicles. You'll own high-impact parts of the customer journey that directly drive vehicle acquisition and support company growth., • Engineering Horizontals - Identity, Experimentation & Data Platform: Own the foundational platforms that power customer trust, product innovation, and regulatory compliance, including authentication, consent management, data privacy APIs, and experimentation infrastructure, as well as the strategic shift in how Carvana consumes and governs data through enterprise adoption of Sigma, migration of legacy SQL Server assets to Snowflake, and ownership of the unit economics of the data platform. While responsibilities vary by team, all roles share a common set of expectations: • Drive the product roadmap and lead end-to-end product development informed by customer research, analytics, and business needs., • Partner cross-functionally with Engineering, Design, Data Science, Analytics, and business stakeholders to scope, prioritize, and ship high-impact initiatives., • Own experimentation and measurement, actively interpreting results and translating insights into continuous product improvements., • Apply AI tools as a core part of how you work, accelerating research, synthesis, prototyping, and day-to-day execution., • Write clear requirements, project briefs, and documentation to align stakeholders and enable effective engineering execution., • Use data to size opportunities, evaluate tradeoffs, and make decisions., • A bachelor's degree in STEM, Economics, Finance, Business, Design, or equivalent experience., • Two or more years of product, product analytics, or related experience for mid-level consideration; four or more years for senior-level consideration., • Outcome-oriented and data-driven decision making, backed by expertise in metrics, analytics, and tools such as SQL, Tableau, Looker, or Sigma., • An AI-first approach to product work, with hands-on experience using AI tools for research, analysis, prototyping, and day-to-day productivity., • Excellent written and verbal communication, organizational, and project management skills with strong attention to detail., • Ability to learn and absorb technical concepts and communicate them effectively to non-technical audiences., • Deep product experience at one or more highly successful and ideally high-growth companies., • Strong opinions about consumer products and a developed sense of product taste., • Experience with experiment design and interpretation., • A willingness to roll up your sleeves and do whatever it takes for the sake of the team and our customers., • A genuine passion for AI and its potential to transform product experiences, not just familiarity with the tools but a curiosity about where the technology is headed and how to apply it creatively., • Hands-on experience building or iterating on AI-driven products, including features powered by machine learning, LLMs, RAG, tool-calling, or agent frameworks., • Knowledge of data science best practices and the ability to collaborate closely with data scientists and ML engineers to shape model-informed product decisions., • Strong UX instincts and the ability to anticipate user needs and pain points, especially in AI-assisted or conversational experiences., • Experience with agile methodology and product strategy and roadmapping., • Familiarity with Snowflake, Sigma, Looker, or Tableau for independent data exploration., • Full-Time position with a competitive salary and Carvana stock compensation., • Medical, Dental, and Vision benefits., • 401K with company match., • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more., • A great wellness program to keep you healthy and happy both physically and mentally., • Access to opportunities to expand your skill set and share your knowledge with others across the organization. To be able to do your job at Carvana, there are some basic requirements we want to share with you. Legal stuff Hiring is contingent on passing a complete background check. This role is eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionRedefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Nextiva's IT Solutions team is seeking an experienced and proactive End User Support Specialist to join our team. As a Level 1 technician, you will be responsible for providing first-level support to our end-users, including triaging and basic troubleshooting. You will also ensure a positive end-user experience by identifying and addressing potential issues before they become problems. The successful candidate will have excellent communication skills, be customer-oriented, and have a passion for technology. This is a five-days-in-office, hands-on support role. You will support end users at their desks, help troubleshoot conference rooms, and work in a fast-paced environment where visibility, responsiveness, and professionalism matter. In addition to day-to-day ticket support, you will gain exposure to project work and structured certification development. Key Responsibilities • Provide first-level technical support to end-users via email, chat, and remote assistance tools, • Act as the first point of contact for end-users, ensuring prompt and courteous service delivery, • Conduct basic troubleshooting and triaging of technical issues, ensuring prompt resolution or escalation to the next level of support, • Ensure end-users have a positive experience by identifying and addressing potential issues before they become problems, and by providing clear and concise instructions and guidance, • Assist with the deployment and maintenance of end-user hardware and software, including workstations, laptops, mobile devices, and peripherals, • Provide hands-on desk-side support and conference room support to ensure meetings and workplace technology function smoothly, • Provide training and support to end-users on common applications and systems, including Microsoft Office Suite, email, and conferencing tools, • Maintain accurate and detailed documentation of support requests, resolutions, and user information, • Collaborate with other technicians on the IT Solutions Team to escalate and resolve complex technical issues, and to identify and implement process improvements, • Participate in project-based work outside of regular ticket handling, with opportunities to build experience in areas such as Linux, Intune, Jamf, and asset inventory management, • Support hardware asset inventory and device accountability efforts, including tagging, scanning, organization, and warranty tracking, • Use approved AI tools in day-to-day troubleshooting to help investigate issues, accelerate learning, and improve resolution quality, • Demonstrate sound judgment in how AI is used, including asking detailed troubleshooting questions and validating outputs before applying changes, • Use AI tools to support scripting, automation, and knowledge-building as appropriate for the role and team environment, • High School Diploma or GED required; some college or technical education preferred, • 1-2 years of experience in a Level 1 Technical Support role, • Basic knowledge of Windows operating systems, Microsoft Office Suite, and other common end-user software applications, • Effective communication and interpersonal skills, • Customer service orientation and ability to handle challenging situations with tact and professionalism, • Proactive approach to identifying and addressing potential issues before they become problems, • Familiarity with remote assistance tools and ticketing systems, • Knowledge of a ticketing system like Jira, • Ability to work independently and as part of a team in a fast-paced environment, • Industry certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus, • Experience with Mac support, • Familiarity with MDM tools such as Intune or Jamf, • Exposure to Okta, O365 admin, Exchange admin, SharePoint, or OneDrive Nextiva's most successful team members share common traits and behaviors: • Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go., • Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work. Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. • Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage, • Insurance 💼 - Life, disability, and supplemental indemnity plans, • Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays, • Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA, • Wellness 🤸️‍ - Employee Assistance Program and comprehensive wellness initiatives Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. #LI-MS1 #LI-Onsite Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Job DescriptionLive events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role The Customer Support team is the frontline partner for TicketManager’s clients across all segments, serving as the primary point of contact through email, chat, and phone to drive quick issue resolution and smooth platform adoption. The role focuses on diagnosing ticketing, access, and navigation challenges; triaging and documenting cases; delivering admin training; and coordinating cross‑functional escalations to meet SLA standards. Customer Support Specialists provide clear guidance, maintain accurate case records, and uphold each client’s internal ticketing policies with professionalism and empathy. Every interaction aims to resolve issues efficiently, reinforce client confidence, and ensure consistent, effective use of the TicketManager platform. Responsibilities: • Manage relationships with strategic software accounts, including Fortune 500 and Global 2000 clients., • Serve as the primary point of contact for corporate customers, providing timely and professional support via email, chat, and phone., • Provide personalized guidance to ensure customers comply with internal ticketing policies and best practices., • Diagnose, troubleshoot, and resolve issues related to ticket allocations, event access, system navigation, user setup, and platform functionality., • Gather details, triage, categorize, and document cases in CRM/ticketing systems (including JTZC)., • Escalate complex technical issues to internal teams and follow through to ensure full resolution., • Ensure all tickets are prioritized, tracked, and closed within SLA commitments., • Facilitate hands‑on training sessions for new and existing administrators to increase platform proficiency., • Educate customers on product features and direct them to knowledge‑base articles and training resources., • Accurately document all customer interactions, issues, and resolutions within the CRM., • Capture customer feedback and escalate recurring trends to leadership., • Contribute to the internal knowledge base and collaborate with peers for queue coverage., • Bachelor's Degree Required, • 1-3+ years of related work experience, • Experience working with Zendesk or similar customer service platform, • Proven experience in B2B software customer service or administrative support role, • Process-driven, and creative thinker with proven ability to articulate, and implement innovative solutions, • Excellent verbal and written communication skills, • Experience handling inbound calls and resolving a wide range of customer inquiries and technical issues with confidence., • Strong listening and presentation skills, • A proactive, customer-first mindset with a passion for helping users feel confident and supported., • Location: Mesa, AZ, • Compensation: $22-$32 per hour ($45k-$65k annually) & Bonus Eligibility, • Reports to: Manager, Customer Support, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) & Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating VfV21zgHMA

Job DescriptionSenior Customer Service Representative (Remote – USA Residents Only) Location: Remote (United States Only) Employment Type: Full-Time Department: Customer Support Position Overview We are seeking an experienced and customer-focused Senior Customer Service Representative to join our growing remote support team. This role is responsible for handling complex customer inquiries, resolving escalated issues, mentoring junior team members, and delivering exceptional service experiences. This is a fully remote position; however, applicants must reside in the United States. Key Responsibilities * Handle complex and escalated customer inquiries via phone, email, and chat * Provide timely, accurate, and professional responses to customer concerns * Resolve billing, technical, and account-related issues efficiently * Mentor and support junior customer service representatives * Monitor service quality and ensure adherence to company policies and procedures * Document customer interactions accurately in CRM systems * Identify recurring issues and recommend process improvements * Collaborate cross-functionally with internal teams (Operations, Sales, IT, etc.) * Maintain high customer satisfaction scores and meet performance metrics Qualifications * 3–5+ years of customer service experience (call center or support environment preferred) * Proven experience handling escalated or complex customer issues * Strong written and verbal communication skills * Excellent problem-solving and conflict-resolution abilities * Proficiency with CRM systems and customer support tools * Ability to work independently in a remote environment * High-speed internet connection and dedicated home workspace required * Must be legally authorized to work in the United States * Must reside within the United States Preferred Qualifications * Experience in a leadership or mentoring capacity * Familiarity with SaaS, e-commerce, healthcare, or financial services industries * Bilingual skills (Spanish preferred but not required) Work Schedule * Full-time position * Flexible scheduling may be available * Occasional evening or weekend shifts based on business needs Compensation & Benefits * Competitive salary based on experience * Performance-based incentives * Health, dental, and vision insurance * 401(k) with company match * Paid time off and company holidays * Professional development opportunities #hc222716

Job Description IN PERSON HIRING EVENT - Monday, April 13th This event is only open for the ADESA Customer Experience Advocate - Onsite (Tempe, AZ) position only. No interviews will be hosted for other open Carvana roles on this day. Compensation: Starting at $18/hour; bilingual candidates start at $19/hour About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Vehicle Service & Logistics Centers, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team The Customer Experience Advocate is customer-obsessed and strives to provide a world-class service experience with each and every customer interaction. We are not just a call center - we interact with our customers through many channels, including email, calls, chat, text, video, social media, slack, etc. We are looking for team members who are natural communicators and who understand how to make personal connections with our customers and help ensure their inquiries are addressed in a prompt, efficient manner. Responsibilities • Support inbound inquiries from internal and external customers as they interact with our online tools, products, and services, • Follow up or initiate outbound calls related to titles, vehicles, etc. to ensure our customers are provided information when time is of the essence, • Resolve product or service problems by identifying issues quickly, clarifying the customer's request, determining the cause of the problem, and selecting and explaining the best solution to solve the problem to attain First Contact Resolution, • Escalate customer issues that require next-level review or technical expertise, • Serve as a connection between the customer and various departments - connecting the dots to seamlessly meet customer support needs, • Proactively provide feedback to supervisors and other stakeholders regarding customer issues or when system functionality is impacting the ability to transact, • Bring a positive and contagious attitude to work each day, supporting both your coworkers and customers, • Collect and communicate accurate and complete information by using the right methods and following procedures for creating cases in our system, • High school diploma or equivalent required; Associate degree preferred, • Minimum 1 year of customer support or call center experience, • Proficient computer skills and familiarity with Microsoft or Google Suite applications, • Excellent verbal and written communication skills, • Excellent interpersonal skills with proven ability to influence, defuse, reconcile, and remedy customer issues to achieve First Contact Resolution, • Demonstrated aptitude for active listening, critical thinking, and problem-solving skills, • Proven track record of superior customer service skills, • Demonstrated ability to quickly learn new technology and a desire to solve problems efficiently, • Confidentiality and integrity while handling sensitive information ADESA Benefits and Perks Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionCompany Description We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others. Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store. Job Description Administration • Answer phone calls, check voice mail and email messages daily including all customer service communication regarding website orders in a professional, personable manner in line with Fairmont brand standards, • Order stationary supplies and office equipment, • Welcome incoming guests as they come into the office, • Receive incoming shipments, validate incoming inventory quantities and pass info to Manager, Golf & Retail to process receiving for accounting, • Submit invoices as needed to accounting; experience with Coupa an asset, • Pick, pack and ship all incoming orders in a timely fashion, • Learn all integrated systems related to the websites; experience with Shopify an asset, • Learn all products carried on the website to provide accurate information to customers, • Email, Live Chat monitored and responded to in a very timely manner, • Answer the 800 number phone and assist customers as needed, • Respond to order requests given by Vice President of Golf & Retail, • Work with clients and vendors to discuss their needs for events, new hotel launch items and promotional items, • Receive incoming product, • Conduct inventory spot checks, • Assist with warehouse inventories, • Keep warehouse clean and organized, • Notify Manager, Golf & Retail when product is low so she can place orders in a timely fashion, • Other duties as assignedQualifications, • Experience in shipping/receiving an asset, • Previous website experience an asset, • Organized and able to manage multiple tasks, • Strong telephone and communication skills, • Strong computer skills, with experience using Microsoft Office an asset, • Forklift operations an asset, • Demonstrates initiative, and the ability to work with minimal supervision, • Physically demanding duties – encompassing standing, walking, bending and lifting (50lbs+) Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job DescriptionSalary: $47,500 - $58,500 Who We Are: University of Advancing Technology (UAT) is an elite, intimate, private college in Tempe, Arizona, focused on educating students in advancing technology who desire to innovate for our future in disciplines such as Advancing Computer Science, Information Security, Game, and New Media technologies. Are you a technophile who loves the values of the traditional academy, but want the modern technology campus? Living on campus, students are surrounded by a true living-learning technology environment that incubates their ideas into innovations that students can patent and take to market. Students must create an innovation project to graduate. We are an entrepreneurial, results-oriented company recognized for delivering high standards of innovation and service. As an organization designed to change the lives of some of the brightest young minds, we rely on the excellence of every member of our family to continuously exceed our own standards and our students expectations. Who You Are: If youre passionate about building a better future and youre committed to working hard to play your part in building that future, consider UAT as the next step in your career. University of Advancing Technology is looking for an energetic New Student Advisor, who is the primary contact for new students from the point when they enroll until they start classes. Are you great at building relationships and rapport, listening, and helping others? Read on. The New Student Advisor will motivate, engage, and assist enrolled students so that they are prepared and excited to start their UAT education. They will be the student's biggest advocate, and will assist them problem solve and overcome objections to ensure they are able to start classes on their scheduled start date. The NSA will also act as the events manager of UAT Orientation events. The NSA will be responsible for supporting all On-Campus, Graduate, and Online enrolled students through a high volume of communication, interaction, and follow-up. This includes communication via telephone, email, live chat, texting, events, and walk-ins. UAT is seeking individuals who want a career in education with the opportunity to work with brilliant and passionate students and staff. Duties: • Youre fast, fun, smart, friendly, and a little bit of a nerd., • Youre motivated and quitting is not in your vocabulary., • Youre innovative, resourceful, and a fearless problem solver., • Youre a master of communication and collaboration., • Provide direction and support necessary to enable students to comfortably prepare for their first semester of class, • Coordinate with Residence Life, Financial Aid, and Student Services to support students questions regarding processes and paperwork, • Execute orientation events and other duties as assigned by theAdmissions Team, • Keep students engaged with Social Media and updates that highlight UAT programs, events, and student groups, • Create a culture of positive thinking and personal growth for the students, • Willing to assist with other duties as assigned Skills and Requirements: • Bachelor's degree from an accredited college or university, • Experience working in higher education, • Ability to overcome objections and problem solve, • Proven customer service skills with phone experience, • Capability to oversee student progress for an extended period of time, • Demonstrates a positive, friendly, cheerful, and helpful attitude, • Excellent interpersonal and relationship-building skills, • Must be a proven self-starter and be able to work independently and as part of a team Location Requirements: • This is not a remote position. Candidates must be willing and able to work at the Tempe AZ campus. Salary and Summary of Employee Benefits Full-time Salary: $47,500-$58,500 • Medical insurance option with UAT covering over 60% of the premium cost, depending on coverage selected., • UAT has your BACK, by covering 100% of the monthly premium for Short-Term and Long-Term coverage., • Dental, Vision, 401k, Life Insurance, and AD&D Options, • Vacation, Personal Time, and over 15 Paid Holidays - we work hard, but give you that extra time to play hard as well!, • Competitive Employee and Dependent Scholarship Programs; we take pride in your educational background and look forward to supporting your families academic goals and endeavors., • Meal Benefit at University Caf. HANGRY? Never heard of here. Come get free meals at the caf, on us, YUM!, • University Store Discount amongst other Discount Programs., • Positive, open, and transparent Work Environment and culture that includes Kudos Program, Casual Fridays and Select Work Weeks, Employee Wellness Activities, Bring your Pet to Campus, along with Summer and Winter Happiness Events., • Flexible Work Schedule: Telecommuting options based on tenure., • Employee Training and Development: Essential Skills Modules are scheduled on the job, allowing for learning, working, and implementation. We do not discriminate on the basis of race, color, religion, national origin, sex, age, or disability. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. UAT does not sponsor foreign visa's. Thank you for your understanding.

Will be doing a lot of Data Entry (Entering orders into the computer), answering phones and emails.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work