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Job Description We are looking for a dedicated Remote Travel Support Specialist to ensure our clients have a seamless journey from start to finish. In this role, you will be the primary point of contact for travelers, resolving inquiries and managing itinerary changes with efficiency and empathy. If you are a problem-solver who loves travel, we want to hear from you. Key Responsibilities • Act as the first line of support for clients via email, chat, and phone regarding their travel plans., • Process booking modifications, flight cancellations, and special accommodation requests promptly., • Troubleshoot travel-related issues in real-time to minimize client stress., • Maintain up-to-date knowledge of travel requirements and destination protocols to advise clients accurately., • Problem Solver: You remain calm under pressure and can think on your feet., • Tech-Savvy: You are comfortable learning new booking platforms and working with remote communication tools., • Communicator: Excellent written and verbal English skills are a must., • Experience: Previous background in customer support or the travel industry is highly valued., • 100% Remote / Work-from-home setup., • Flexible scheduling to maintain work-life balance., • Comprehensive training on our travel systems., • Travel perks and industry discounts.

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Job Description Join Mercantile Bank as a Full Time Contact Center Banker and embrace the excitement of transforming the banking experience for our customers. This exciting position can be based in various locations around Michigan and offers the flexibility of hybrid work (after training), providing you with the flexibility to maintain a healthy work-life balance while driving excellence in service delivery. This role offers the unique opportunity to combine innovative digital solutions with customer-centric service, allowing you to be at the forefront of banking technology. Core Responsibilities: • Engage with customers digitally while fostering relationships that emphasize integrity and accountability, • Lead problem solving initiatives working with the customer and internal team members utilizing multiple communication channels Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Contact Center Banker at Mercantile Bank, you'll play a pivotal role in enhancing our customers' onboarding and banking experiences through digital platforms. This position requires an independent thinker with strong decision-making skills, as you'll utilize various communication methods-such as phone, Webex, email, and chat-to engage with customers effectively. Your key responsibilities include successfully onboarding new accounts and loans, providing support at our virtual banking offices, and ensuring that customer needs are met with a personalized touch. You will harness a needs-based selling approach to deepen relationships and recommend appropriate products, all while logging interactions in our Customer Relationship Management System. Collaboration with support departments and the branch network will empower you to create a seamless banking experience, while your involvement in community events will help promote a positive bank image. What We're Looking For To thrive as a Contact Center Banker at Mercantile Bank, candidates should possess a robust combination of technical and interpersonal skills. Candidates must demonstrate exceptional proficiency with computers, smartphones, tablets, and other technologies to navigate our digital platforms effectively. Strong written and verbal communication skills are crucial for engaging with customers through various channels, ensuring a seamless banking experience. Additionally, proficiency in mobile banking technology and experience with Fiserv banking software, Navigator, and Director will be highly advantageous. This skill set will empower you to address customer needs efficiently, reinforce relationships, and contribute to the overall success of our innovative banking solutions. Requirements: • A high school diploma or GED, • Prior experience in retail banking branch or call center, • Familiarity with deposit account opening or consumer lending processes This position is a full-time, 40 hours per week position. Hours may vary within these working hour time frames: • Monday-Friday 7am-7pm, • Saturday 9am-1pm (Saturday Rotation) Job Posted by ApplicantPro

Job Description We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared. Key Responsibilities * Provide assistance through email, chat, and phone communication * Help with itinerary changes, updates, and general travel questions * Provide destination and travel guideline information * Follow up with travelers before departure * Resolve concerns while maintaining a positive customer experience Ideal Candidate * Friendly and professional communication style * Customer support experience preferred * Reliable and organized * Comfortable using online tools and learning new systems * Interest in travel and client satisfaction What We Offer * Remote work flexibility * Training provided * Ongoing team support * Professional development opportunities * Access to travel-related perks

Job Description Do you have great Plumbing industry knowledge? Are you driven to provide exceptional service to customers? Be the voice of our brand and support customers from start to finish. Your industry knowledge, strong communication skills, and problem-solving mindset will make you an essential part of our team and help us deliver the outstanding service our customers rely on. Join the team that has been powering growth and an excellent reputation for over 60 years! Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. We are committed to sound financial principles, building partnerships that foster teamwork, and striving for continuous improvement. We are dedicated to fairness, integrity, and respect. What We Offer: • Competitive compensation and benefits package, including quarterly bonuses!, • 401(k) w/ company match, • Medical, Dental, and Vision Insurance, • Company provided and Voluntary Life Insurance, • Short Term and Long-Term Disability, • and more! Plumbing Customer Service Typical Responsibilities: In this role, you’ll be a key point of contact for our customers and internal teams, helping ensure a smooth, positive experience from order to delivery. Your responsibilities will include: • Deliver outstanding customer service and build positive relationships with customers, vendors, and outside sales teams via phone, email, and online chat, • Receive, process, and enter customer orders and quotes accurately in our system, • Prepare, manage, and close work orders and project documentation, • Support website customers by processing online orders, assisting with account questions, and troubleshooting issues as they arise, • Create and maintain job files, ensuring paperwork is organized and up to date, • Order products and equipment, track shipments, and resolve order-related issues, • Coordinate shipping and material needs across departments, • Assist with inventory control, monitor material flow, and prepare reports as needed, • Address billing or service concerns and escalate issues to the appropriate department when necessary, • Provide backup support for the warehouse, counter, and showroom as needed, • Stay current on product offerings, features, and applications, • Train others on department materials, applications, and limitations, • Maintain regular, reliable attendance and follow all safety guidelines Knowledge, Skills, and Abilities: • Working knowledge of plumbing products sold and their applications., • Ability to manage multiple tasks and priorities and easily adapt to changing situations., • Effective communication, interpersonal, customer service, negotiation, judgement, decision making, organization, conflict management, problem solving, and stress management skills., • Working knowledge of Microsoft Office products and Eclipse., • Maintain professional image as a representative of the company., • Effectively read and interpret documents, such as safety rules, operating and maintenance instructions, and procedures manuals., • Ability to accurately add, subtract, multiply, and divide with or without using a calculator., • Ability to accurately calculate figures and amounts such as margins, discounts, interest, proportions, percentages, area, circumference and volume. Education and/or Experience: • High School Diploma or equivalent; or, • One year of related experience and training; or, • Equivalent combination of experience and education. Certifications and/or Licenses: • Valid driver’s license and acceptable driving record. Physical Demands and Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. • Regularly required to sit; talk and hear; use fingers, walk, stand, reach, grasp, and handle., • Occasionally required to lift and/or move up to 25 pounds., • Must be able to fulfill the essential job functions in a consistent state of alertness and a safe manner. M-F 7am-5pm including overtime

Job Description Do you have great Plumbing industry knowledge? Are you driven to provide exceptional service to customers? Be the voice of our brand and support customers from start to finish. Your industry knowledge, strong communication skills, and problem-solving mindset will make you an essential part of our team and help us deliver the outstanding service our customers rely on. Join the team that has been powering growth and an excellent reputation for over 60 years! Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. We are committed to sound financial principles, building partnerships that foster teamwork, and striving for continuous improvement. We are dedicated to fairness, integrity, and respect. What We Offer: • Competitive compensation and benefits package, including quarterly bonuses!, • 401(k) w/ company match, • Medical, Dental, and Vision Insurance, • Company provided and Voluntary Life Insurance, • Short Term and Long-Term Disability, • and more! Plumbing Customer Service Typical Responsibilities: In this role, you’ll be a key point of contact for our customers and internal teams, helping ensure a smooth, positive experience from order to delivery. Your responsibilities will include: • Deliver outstanding customer service and build positive relationships with customers, vendors, and outside sales teams via phone, email, and online chat, • Receive, process, and enter customer orders and quotes accurately in our system, • Prepare, manage, and close work orders and project documentation, • Support website customers by processing online orders, assisting with account questions, and troubleshooting issues as they arise, • Create and maintain job files, ensuring paperwork is organized and up to date, • Order products and equipment, track shipments, and resolve order-related issues, • Coordinate shipping and material needs across departments, • Assist with inventory control, monitor material flow, and prepare reports as needed, • Address billing or service concerns and escalate issues to the appropriate department when necessary, • Provide backup support for the warehouse, counter, and showroom as needed, • Stay current on product offerings, features, and applications, • Train others on department materials, applications, and limitations, • Maintain regular, reliable attendance and follow all safety guidelines Knowledge, Skills, and Abilities: • Working knowledge of plumbing products sold and their applications., • Ability to manage multiple tasks and priorities and easily adapt to changing situations., • Effective communication, interpersonal, customer service, negotiation, judgement, decision making, organization, conflict management, problem solving, and stress management skills., • Working knowledge of Microsoft Office products and Eclipse., • Maintain professional image as a representative of the company., • Effectively read and interpret documents, such as safety rules, operating and maintenance instructions, and procedures manuals., • Ability to accurately add, subtract, multiply, and divide with or without using a calculator., • Ability to accurately calculate figures and amounts such as margins, discounts, interest, proportions, percentages, area, circumference and volume. Education and/or Experience: • High School Diploma or equivalent; or, • One year of related experience and training; or, • Equivalent combination of experience and education. Certifications and/or Licenses: • Valid driver’s license and acceptable driving record. Physical Demands and Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. • Regularly required to sit; talk and hear; use fingers, walk, stand, reach, grasp, and handle., • Occasionally required to lift and/or move up to 25 pounds., • Must be able to fulfill the essential job functions in a consistent state of alertness and a safe manner. M-F 7am-5pm including overtime

Job Description WHO we are is a fast-growing, environmentally-conscious technology company made up of innovators and limit pushers. WHAT we do is recover, revive, and reuse technology. Our expertise in repair and refurbishing allows us to breathe new life into used technology and distribute it into the secondary market. HOW we do it is by living out our three core values: Find A Way, Elevate Others, and See What You’re Capable Of. Check out a bit about our culture. Tech Defenders is looking for an Enterprise Account Manager. The Enterprise Account Manager is responsible for developing, managing, and growing sales and business within a specified territory or account segment. They will establish relationships with enterprise businesses and partner organizations (OEMs/Resellers/VARs). An Account Manager will implement sales strategies and business development skills to locate, qualify, and close new business, as well as deepen relationships with clients to grow year-over-year opportunities. This role requires excellent communication, organization, and critical thinking skills to work independently and collaboratively across departments, ensuring smooth operations and a successful client experience. You will maintain system records, forecasting tools, and client records to ensure accurate internal and external reporting. The Enterprise Account Manager will: * Embrace and live our core values. Beyond skills, education, or experience, we prioritize team members who align with our driven, team-focused, and collaborative culture. We're an EOS company and pride ourselves on having the right people in the right seats. * Establish and maintain strong relationships with partner organizations to support direct and indirect opportunities with enterprise clients. * Follow up on open leads, opportunities, and proposals to close new procurement sales. * Research prospective enterprise clients within a listed territory, including inventory details and contact information, and develop engagement strategies to win new business. * Attend industry conferences and business events to market the company, build client and partner relationships, and stay ahead of industry trends. * Collaborate with cross-functional teams to ensure efficient and profitable operations and an outstanding client experience. * Monitor client orders post-sale to ensure client satisfaction, proactively address concerns, and work with internal teams (especially Operations) to resolve issues. * Implement high-activity sales strategies, including outreach via email, phone, in-person meetings, and CRM-driven sequences, to increase pipeline opportunities and wins. * Meet with clients and prospects to build relationships, inspect equipment, and close deals. * Work closely with marketing to support brand awareness, increase inbound requests, and enhance company exposure. * Maintain accurate and up-to-date system records, forecasting tools, and CRM entries. * Stay current with industry developments, regulations, and best practices to maintain a competitive advantage. * Assist in forecasting device procurement. * Manage the sales pipeline to ensure targets are met. * Reach and exceed annual and quarterly unit sales quotas. * Travel regularly to meet with clients and attend events (10–30%). Supervisory Responsibilities: * None. Education & Experience: * Associate's Degree in Business or equivalent required. * Enterprise Channel experience a plus * 3+ years of experience working in business-to-business (B2B) sales, preferably in the technology, IT asset management, or electronics sectors. * 2+ years of Customer Relationship Management (CRM) experience. * Experience working with OEMs, VARs, or in tech-related enterprise sales highly preferred. Other Knowledge, Skills, & Abilities: * Technical proficiency with Microsoft Office/Google Workspace, CRM platforms, and internet research. * Strong verbal and written communication skills. * Proven negotiation and customer service skills. * Excellent organizational skills and attention to detail. * Strong skills in analyzing market trends and data to identify new opportunities. Environmental Conditions: * Standard office environment with no exposure to extreme conditions. * 10% – 30% travel required. Tech Defenders is proud to reward its valued team members with: * 401(k) retirement savings plan with company match. * Choice of health plans, dental, vision, short-term disability, and life insurance. * Discounted tech devices for you, friends, and family. * Casual dress code with free TD swag and branded gear. * Paid holidays, paid volunteer time, and paid time off. * Tuition assistance eligibility after one year of service. * Interactive events, company parties, awards, and community service projects. * Opportunities for autonomy while benefiting from team collaboration and support. * Growth and professional development support to advance your career. If this sounds like the perfect culture for you, dust off your resume and apply today. We’d love to chat with you. Equal Opportunity Employer.