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Job Description Position Summary: The Executive Assistant will provide comprehensive administrative support across multiple areas, ensuring efficient operations and seamless communication within the organization. This role will manage various day-to-day responsibilities including coordinating incoming calls, emails, and correspondence, supporting the Senior and Executive Pastors with calendar management, travel, and expense reporting, and handling the organization of meetings and events. Additionally, the position will contribute to the church’s ministry and staff operations by assisting with sermon preparation, supporting the Men’s Ministry activities, supporting the Elder team, and collaborating with HR on staff events. Key Responsibilities: • Manage incoming calls, emails, and correspondence efficiently., • Support executives with calendar management, travel arrangements, and expense reporting., • Reserve and prepare Executive Conference Room and other meeting spaces and arrange for meals or refreshments as needed., • Attend weekly Executive Team meetings, keeping the notes current (and archives), making them accessible to others for additions to ministry updates., • Process mail and place supply orders., • Contribute to the organization and execution of various church-wide activities and initiatives, fostering a positive culture., • Produce, print, and post weekly sermon notes., • Produce and prep sermon slides., • Prepare for Better Man sessions by reserving space, lining up tech support, developing a promotional plan, communicating with attendees from previous years, set up online registration, and order supplies., • Produce, print, and post weekly Better Man outlines; prep slides and upload for use by tech support., • Upload links to each week's Better Man video recording and outline on the Men's Ministry or other landing page., • Coordinate monthly Elders dinner meeting, produce and distribute meeting calendar with Zoom link, maintain confidential Elder notes file., • Circulate annual Conflict of Interest forms and other compliance materials via e-signature for Finance department and auditors., • Publish Elder candidate announcements and monitor follow-up prior to official addition to the board., • Manage Staff Prayer Leader Calendar., • Distribute/post staff Communication as needed (email and Workplace Chat)., • Partner with HR in arranging Staff Lunch / Meeting / Retreat., • Coordinate celebration of Staff Workiversaries. The above summary represents the major tasks and duties. This is not intended to be an exhaustive list of all responsibilities. Therefore, the employee may perform other related tasks as needed to support the Venture ministry team as a whole. Qualifications – Education, Skills, Experience: • Minimum of 5 years’ experience as Executive Administrator., • Ability to multitask and prioritize effectively in a fast-paced, dynamic environment., • Outstanding interpersonal, written and verbal communication skills; ability to draft clear and professional correspondence., • Proficiency in Google Workspace (Gmail, Calendar, Docs, Sheets, Slides) and/or Microsoft Office Suite., • Ability to maintain confidentiality and handle sensitive information with discretion., • Exceptional organizational and time-management skills with strong attention to detail. Additional Expectations: • Has accepted Jesus Christ as personal Lord and Savior., • Articulate and model a Christ-centered life consistent with Scripture; a growing and visible personal relationship with Jesus Christ., • Actively engaged in the life of the church and ministry outside the daily time at work., • Fully support the mission, vision, doctrinal statements, strategy, and leadership of Venture Christian Church. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk, and hear. The employee frequently is required to stand, walk, and reach with hands and arms. The ability to lift 25 lbs., open filing cabinets and bend, stand, or climb on step ladders as necessary. Work Schedule: Monday - Friday, generally 8:30 am – 5:30 pm. Schedule flexibility to meet position and program requirements. Schedule may change based on ministry and organizational needs.

Role- Internal Events Producer Location: Santa Clara, CA Type : Contract Role Summary: Internal Events Producer is responsible for producing high-quality virtual, hybrid, and onsite events. This involves comprehensive event planning, hands-on technical execution during live AV and webcast operations, and managing the delivery of post-production assets. The position demands strong technical skills, effective communication across email, chat, phone, and in-person interactions, and proficiency in operating platforms such as Microsoft Teams (Meetings, Webinars, Live Events), Webex Events, Zoom Webinar, vMix, as well as other production and administration tools. Key Responsibilities • Pre-Production: Manage ServiceNow event tickets, oversee request intake, and track workflow for all event-related tasks., • Advise stakeholders on the optimal platform selection (Microsoft Teams meetings, Live Events, Townhall, etc.) based on specific event requirements and objectives., • Coordinate schedules with organizers, ensure content readiness, and facilitate run-throughs or dry runs to prepare for live events., • Create and manage event links and invitations and prepare technical documentation to support presenters and participants., • Live Production: Execute onsite or remote setup of rooms and event spaces, ensuring all technology and equipment are properly configured., • Conduct thorough audio/video checks, technical validation, and environment testing to guarantee optimal production quality., • Operate encoders, cameras, PTZ systems, switchers, and manage AV signal routing for seamless event production., • Produce live events using Microsoft Teams, Webex, Zoom, or vMix, handling all aspects of technical execution., • Moderate Q&A sessions, manage live interactions, and resolve technical issues quickly to maintain event flow., • Perform video editing using Adobe Premiere Pro and Media Encoder to enhance event recordings as needed., • Encode and publish event recordings to Microsoft Stream or other approved platforms for participant access., • Provide stakeholders with detailed and comprehensive reports on attendance, analytics, and engagement following each event. Post-Production: Required Skills & Experience • 3–5+ years of professional experience in enterprise or broadcast-level webcast and event production., • Strong customer service orientation and excellent communication abilities., • Demonstrates consistent reliability and punctuality, ensuring timely setup and execution of all event tasks., • Adaptable to changing schedules and flexible working shifts, including early mornings, evenings, and weekends as required., • Consistently maintains a professional, hygienic, and business-casual appearance., • Advanced proficiency in Microsoft Teams production workflows, including meetings, webinars, and live events., • Thorough working knowledge of Microsoft 365 tools (such as Outlook, PowerPoint, Excel, and Teams)., • Comprehensive AV expertise, including the setup and operation of microphones, mixers, cameras, PTZ control systems, encoders, signal flow management, Crestron touch panels, and networked AV devices., • Demonstrated skill with Adobe Premiere Pro and Media Encoder for video editing and post-production., • Ability to quickly diagnose and resolve routing and encoder issues under pressure during live events. Nice to Have • Experience with NDI and advanced vMix workflows, as well as strong file management skills., • Proven track record in supporting executive-level meetings and high-visibility All Hands events with 10,000+ attendees., • Familiarity with the Webex suite, Zoom suite, and expertise in using vMix for event production., • Advanced knowledge of industry level AV systems and tools.

Wayo is an AI-powered platform for creating real, physical products - from simple swag to fully custom builds. From prompt → design → manufacturing → delivery, we're automating the entire product creation process through a vertically integrated global supply chain made up of thousands of top factories. Our AI agent is grounded in real factory data - materials, customization methods, and production constraints - enabling instant, factory-ready outputs and fully automated sourcing. By removing traditional middlemen, Wayo gives companies direct access to global factories at 30–50% lower prices, with turnaround as fast as two weeks and minimums starting at just 20 units. Teams can self-serve from ready-to-customize catalog products with realistic previews and instant checkout, or chat with our AI agent, Nory, to get AI-powered recommendations, done-for-you mockups, and submit fully custom product requests - all in one platform. Companies like NBCUniversal, Figma, Flexport, along with fast-growing startups, brands and creators, use Wayo to produce high-quality custom products at factory-direct pricing without compromising on speed or quality. Wayo is backed by top investors including Neo, Courtyard Ventures (Berkeley Business School’s venture fund), Brown Angel Group, and ASU Capital. We’re at an exciting inflection point - real revenue, strong inbound demand, and new AI products launching - and we’re now building our go-to-market foundation. The role: This is not a traditional entry-level sales role. As a GTM account executive / event lead, you’ll work directly with the founders and early team to help turn early traction into a repeatable growth engine. You’ll get hands-on exposure to customer acquisition, sales, partnerships, and real founder-level decision making. This role is ideal for someone early in their career who wants to learn how GTM actually works at a startup - by doing it. Responsibilities: • Work closely with founders to support and execute Wayo’s go-to-market strategy, • Research and identify high-potential customers across startups, marketing, events, HR, and operations teams, • Support outbound efforts via email, LinkedIn, events, and creative outreach, • Join customer calls, demos, and discovery conversations to learn consultative selling firsthand, • Help prepare tailored demos, proposals, and follow-ups for prospective customers, • Meet with clients and prospects in Wayo’s swag sample room in downtown San Francisco, using physical products and samples to create a high-touch, memorable sales experience, • Represent Wayo at trade shows, conferences, dinners, and community events, including traveling for key industry events and customer meetings, • Help host Wayo events and gatherings in San Francisco to build relationships with customers, partners, and the broader startup community, • Track pipeline activity, event outcomes, and customer insights in HubSpot What we’re looking for: • 2+ years of experience in business, consulting, sales, startups, or customer-facing roles, • Strong written and verbal communication skills, • Curious, proactive, and comfortable talking to new people, • Highly organized and eager to learn in a fast-moving environment, • Interest in startups, AI, B2B, or building things from zero to one, • Willingness to be in-person / hybrid in San Francisco Bonus points if you have experience in: • Internship or project experience in sales, consulting, VC, startups, or student-led organizations, • Experience with outbound, customer interviews, or event-based outreach, • Familiarity with tools like HubSpot, Notion, or LinkedIn, • A builder mindset - side projects, clubs, startups, or scrappy things you’ve shipped Why This Role: • Direct exposure to founders and real decision-making, • A front-row seat to building an AI-driven B2B company from the ground up, • Clear growth path into Sales, Partnerships, or GTM leadership, • High ownership, high learning, and real responsibility early on

Mercier Consultancy MD is seeking a Polish Speaking Customer Service Agent to join our dynamic team in Bulgaria, with fully paid relocation provided. This exciting opportunity allows you to immerse yourself in a vibrant environment while offering exceptional customer support to Polish-speaking clients. Your role will be pivotal in ensuring customer satisfaction and fostering long-lasting relationships. • Serve Polish-speaking customers through phone, email, and chat, addressing inquiries related to products and services., • Provide comprehensive information, assist with order management, and help resolve customer issues promptly., • Troubleshoot problems and complaints with a focus on effective resolution and customer satisfaction., • Maintain accurate records of customer interactions in the CRM system for quality assurance., • Collaborate with team members to enhance service delivery and improve customer experience., • Stay updated on company policies, product offerings, and promotions to inform clients accurately., • Fluency in Polish (both written and spoken); proficiency in English or Bulgarian is a plus., • Experience in customer service, ideally in a fast-paced environment., • Excellent communication and interpersonal skills, with a strong customer-centric focus., • Aptitude for problem-solving and the ability to handle customer concerns professionally., • Proficient in CRM systems and general office software., • Self-motivated and able to work independently while adapting to a new environment., • Willingness to relocate to Bulgaria and immerse yourself in the company culture., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Job Title: Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country. About the Role As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. What You’ll Do • Respond to customer inquiries via phone, email, and chat with professionalism and care, • Help customers with orders, shipping questions, product details, and troubleshooting, • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams, • Keep accurate records of customer interactions using CRM, • Proactively follow up on customer needs and ensure satisfaction, • 1+ years of experience in a customer service, support, or client-facing role, • Strong communication and problem-solving skills, • Ability to stay organized and manage multiple priorities, • Comfortable using CRM or support tools, • A positive attitude and genuine desire to help others, • Competitive hourly pay based on experience, • Comprehensive benefits including health, dental, vision, 401k, and paid time off, • 100% remote work with a collaborative and supportive team, • Ongoing training and opportunities for career growth

Hi, we're DuckDuckGo, the online protection company and remote-first team of 300+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, annual revenue now exceeds $100m USD and millions use our browser on ___, ___, ___, and ___, our ___, and the ___. Our ___ of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work — you've come to the right place! Working on the Backend Functional Team, you'll lead complex projects across key company-wide objectives. Using Perl (Version 5), Go, and Node.js, you’ll write pragmatic, performant, testable code that works consistently, and work on related projects. Recent projects include: * Implementing AI-assisted answers and integrating them into our Search product while maintaining our privacy-first approach * Delivering improvements to Duck.ai to help us make it a competitive AI chat alternative for both free and paying users * Implementing sophisticated data processing pipelines that maintain search relevancy As a Senior Backend Engineer, you'll collaborate remotely with your peers and take responsibility for solving product issues impacting our all-in-one privacy solution, whether large or small. In time, you'll formally mentor other engineers, supporting their career growth and the growth of the Backend Team at DuckDuckGo. * 7+ years of professional experience, primarily focused on backend systems that power consumer-facing products * Product acumen to reason about technical tradeoffs in terms of user impact * Familiarity with AI agent tooling: evaluation frameworks, RAG pipelines and prompt engineering * A fundamental understanding of complex data structures and algorithms — you can develop and apply new solutions and confidently navigate and improve existing code. * Data-driven analytical skills for decision-making, stakeholder alignment, and experiment-oriented delivery * Solid project management abilities * Excellent written and verbal communication to validate and articulate decisions * Previous experience leading and mentoring experienced engineers, supporting their career goals, and unlocking their potential. $178,500 USD annually and stock options. Compensation is ___, regardless of geographic location or team. Compensation for each professional level is transparent across the organization. Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK. Our___ explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances. Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about ___. DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws. We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to ___ to let us know the nature of your request. * You’ll be required to attend meetings on camera via video conferencing * Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend. * While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week. * A successful candidate must pass a background check as a condition of joining the team. * By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work. Disclosure Statement: Use of AI in Hiring Process As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process. Key Principles: * Data Privacy: All information provided in your application will be handled in accordance with our ___. We ensure that your personal information is protected and used solely for recruitment purposes. * Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors. * Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us. By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at ___. Thank you for your interest in joining DuckDuckGo! #LI-DNI

Join Patrique Mercier Recruitment JP in beautiful Athens, Greece, as an Italian-speaking Customer Service Representative for our prestigious line of high-end coffee machines! This is a fantastic opportunity to combine your passion for exceptional customer service and intricate products that elevate the coffee experience. In this role, you will assist customers with their inquiries, provide detailed information about our premium machines, and ensure that each customer enjoys a seamless experience that reflects our brand's high standards. If you are eager for a rewarding career in a dynamic and supportive environment, this position offers the perfect blend of challenges and rewards in the heart of Greece's capital. • Provide outstanding customer support to Italian-speaking clients via phone, email, and chat regarding high-end coffee machines., • Address inquiries, troubleshoot issues, and resolve customer concerns efficiently., • Demonstrate a comprehensive understanding of the products, emphasizing their features and benefits., • Document all interactions accurately in the CRM system to maintain reliable customer records., • Work collaboratively with team members to enhance the customer service experience., • Participate in training sessions to stay updated on product knowledge and service techniques., • Gather customer feedback and propose improvements in service processes., • Fluent in both written and spoken Italian and English., • Exceptional communication skills and a passion for customer service., • Ability to thrive in a fast-paced environment and multitask effectively., • Strong troubleshooting and problem-solving skills., • Previous experience in customer service, preferably in a premium or technical product sector., • Familiarity with CRM software and customer support tools., • A positive attitude, eagerness to learn, and love for the coffee culture., • Private Health Insurance, • Training & Development, • Performance Bonus, • 2 Extra Salaries Per Year, • Fully Paid Training, • Great Salary, • Fully Paid Relocation Package ( flight, transfer and hotel )

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice. In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue. Our Platform The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises. Our Backing & Partnerships Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence. We're a fast-growing global team of passionate professionals, and we're now looking for a Customer Support Associate based in Latin America to support our growing customer base in the region. This role is crucial to ensuring a seamless customer experience by providing timely, empathetic, and solution-oriented support across multiple channels. The ideal candidate is tech-savvy, fluent in English, Portuguese, and Spanish, and has a strong understanding of SaaS products and customer service best practices. Responsibilities: • Respond to customer queries (Billing and L1 Support) promptly and accurately via phone, email or chat., • Identify customer needs and help customers use specific features., • Analyse and report product malfunctions., • Update our internal databases with information about technical issues and helpful customer discussions., • Share feature requests and effective workarounds with team members., • Inform customers about new features and functionalities., • Follow up with customers to ensure their technical issues are resolved., • Gather and share customer feedback with our Product, Sales and Marketing teams., • Minimum of 2 years experience as a Customer Service Support or similar CS role., • Proficiency in English, Portuguese and Spanish is a must., • Comfortable in providing customer support across multiple channels including Email, Chat, and region-specific platforms such as WhatsApp., • Experience working within a SaaS environment is required., • Experience using Ticketing Platforms like Zendesk/Freshdesk/Intercom and remote support tools., • Must have a strong understanding of how CRM systems work., • Excellent communication and problem-solving skills., • Ability to demonstrate patience when handling complex queries and challenges., • Flexible to work at night shifts.

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. Harness is looking for a highly strategic Web Strategy & SEO Lead to own the global website experience and organic discoverability strategy for Harness.com. This role sits at the intersection of web strategy, SEO/AEO, content architecture, and growth — and is responsible for ensuring Harness is discoverable across traditional search engines and emerging AI-driven discovery surfaces (LLMs, answer engines, zero-click experiences). You will act as the single-threaded owner of website strategy and organic growth: setting direction, defining standards, prioritizing initiatives, and orchestrating execution across internal partners and external vendors. While you will be fluent in Webflow and modern web tooling, this role is not focused on day-to-day publishing or ticket execution. Instead, it is accountable for outcomes: traffic quality, discoverability, conversion, and pipeline impact This is not a “ticket taker” role. This is a strategic owner role for someone who thrives on clarity, leverage, and measurable impact • Own the end-to-end web strategy for Harness.com, aligning site architecture, content, and UX with business goals (pipeline, product adoption, brand)., • Act as the primary owner of the website roadmap, balancing strategic initiatives with ongoing production needs., • Continuously evolve the website to reflect product launches, positioning updates, and market trends., • Own Harness’s organic discoverability strategy across traditional search engines and AI-driven answer engines (e.g. Google SGE, ChatGPT, Perplexity, Claude)., • Define and evolve an AEO / GEO strategy focused on entity authority, structured content, use-case clarity, and high-signal pages optimized for LLM citation and summarization., • Partner with Product Marketing and Content to ensure product positioning, narratives, and use cases are reflected in search- and AI-readable site architecture., • Lead keyword strategy, content gap analysis, and competitive audits — with increasing emphasis on intent, topics, and entities over pure keyword volume., • Establish standards for technical SEO, structured data, internal linking, and content templates that scale across modules and solutions., • Own performance measurement across classic SEO metrics and emerging indicators of AI discoverability (citations, visibility, zero-click exposure)., • Manage and direct external SEO / GEO agencies or vendors, setting strategy, reviewing output, and holding them accountable to performance outcomes., • Own the Webflow platform strategy, including site architecture, CMS structure, templates, governance, and quality standards., • Ensure Webflow is used as a scalable, performant growth platform, • Partner with design, engineering, and external vendors to ship new site experiences, templates, and technical improvements., • Oversee execution of site updates and launches, ensuring speed, accessibility, SEO hygiene, and brand consistency., • Set clear processes and prioritization for web work, • Optimize key conversion paths across the site (product pages, solutions, resources, demos)., • Run experiments (A/B tests, messaging iterations, layout changes) to improve engagement and conversion rates., • Partner with demand gen on landing pages and campaign experiences., • 6+ years of experience in web production, SEO, or digital marketing in a B2B SaaS or tech environment., • 1+ years of experience in WebFlow CMS specifically. Deep familiarity with modern CMS platforms and web tooling., • Experience owning web and organic growth strategy through influence, prioritization, and vendor management, not just hands-on execution., • Proven experience owning and operating a high-traffic, high-impact website., • Strong hands-on SEO expertise (technical, on-page, and content), • Strong understanding of B2B buyer journeys and how websites support demand generation., • Comfortable working with data and analytics to guide decisions., • Highly organized, detail-oriented, and able to balance strategy with execution., • A proactive operator who sees problems, proposes solutions, and drives them to completion., • Experience in DevOps, cloud, or developer-focused products, • Familiarity with marketing automation, personalization, or experimentation tools, • Experience partnering with global teams and supporting international sites, • Basic HTML/CSS knowledge or comfort working closely with developer, • Remote within the U.S or Hybrid from one of our U.S offices., • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is between $130,000 and $150,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: . Pay transparency$130,000—$150,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Support Representative, complete with paid relocation to Sofia, Bulgaria. This role is essential in maintaining our high standards of customer service and providing outstanding support to our Dutch-speaking clientele. Join our diverse and dynamic team, and make a significant impact on customer satisfaction! • Offer exceptional customer support to Dutch-speaking clients via phone, email, and chat., • Respond to inquiries regarding products and services with accuracy and professionalism., • Efficiently resolve customer issues and complaints to ensure maximum satisfaction., • Document each customer interaction thoroughly for quality assurance., • Collaborate with internal teams to provide effective solutions and enhance service delivery., • Stay updated on our products, services, and industry trends to provide knowledgeable assistance., • Fluency in Dutch (both written and spoken) is essential; knowledge of English is a plus., • Proven experience in customer support or service roles is preferred., • Excellent communication skills with a focus on building positive customer relationships., • Strong problem-solving skills and a proactive approach to customer service., • Experience with CRM systems and customer support software is beneficial., • Ability to work both independently and collaboratively in a team setting., • Willingness to relocate to Sofia, Bulgaria, and embrace a new cultural environment., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • Welcome bonus, • Performance bonus, • And Much More...

We’re looking for our new Technical Support Specialist to join our Customer Support team based in North America. This role is fully remote and we will consider candidates in Eastern time zones (EST). States where we can hire remotely: Delaware, Florida, Georgia, Indiana, Maryland, Massachusetts, Michigan, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Vermont, and Virginia. In this role, you will… As a Technical Support Specialist, you will serve as an invaluable partner for our customers, working with them as they use our platform to manage their marketing data to make informed business decisions. This will include identifying and resolving issues, providing technical guidance, diagnosing and functionally escalating issues, consultations on report building and data management initiatives, and advising on best practices to our customers to support them in reaching their goals. Your day-to-day work and responsibilities include… • Serve as the primary point of contact for customers seeking technical assistance via various channels including email, video conferencing, and live chat., • Diagnose and resolve technical issues related to our marketing analytics technology platform, including software configuration, data integrations, and API usage., • Collaborate with customers to understand their technical requirements and provide tailored solutions to meet their needs., • Escalate unresolved issues to the appropriate internal teams such as engineering or product development, and effectively manage customer expectations and communications related to the troubleshooting effort and resolution., • Document, with a high degree of accuracy all customer interactions, issues, and resolutions in our Support ticketing system., • Assist in the development and maintenance of technical support documentation, including knowledge base articles, troubleshooting guides, and FAQs., • Stay up-to-date on product enhancements, new features, and industry best practices to provide timely support and guidance to customers., • Participate in regular training sessions to enhance technical knowledge of cross functional team mates This position is for you if you have… • 2-3 years experience delivering effective technical support within a Martech or SaaS company., • Bachelor's degree in a technical discipline, or an equivalent combination of work experience and relevant third party certifications, • Basic web programming and SQL knowledge., • Familiarity with web technologies, APIs, data integrations, and data warehousing, • Experience with CRM systems and support ticketing platforms (e.g., Salesforce, Zendesk), • Have effective problem-solving skills to identify and implement solutions. Including self-driven research, collaboration with other departments, and testing, • Be highly motivated and able to prioritise effectively within a largely asynchronous and remote work environment., • Have clear and flexible communication skills with both internal and external parties, • Have a mindset of continuous personal growth and development.

Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year. We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care. We are seeking a Customer Support Manager to support the CX organization and our customers through the development and optimization of processes that ensure the best customer support and strategy as we scale. You will be leading a team of support associates in onboarding, training, measuring objectives, and enhancing processes. Members of the CX team work collaboratively to help provide our users an excellent experience on our platform through live chats, phone calls, emails, internal discussion boards, educational courses, community events, collaborative content, and more. This role plays a pivotal part in ensuring the team's success in providing both an incredible first impression during the onboarding process, and a delightful day-to-day experience for every user and partner moving forward. The ideal candidate is a proactive self-starter who thrives in a fast-paced, team environment. This person will be excited by the challenge of supporting and growing a large community of thousands of passionate veterinary professionals through answering intercoms via our platform, troubleshooting, and working cross-functionally to help evolve our platform. What you'll do * Act as the “Voice of CX", raising key needs during planning * Partner with Leadership to understand the business processes, pain points, and goals of the organization * Manage a team of support associates, provide training, onboarding, and measure performance * Interview and help scale the support team * Maintain and promote company best practices and standards for support * Work cross-functionally to provide our engineering, partner, and corporate teams with information on feature requests and recommendations for enhancements to our tools * Work with vendor and industry partners to streamline communication and alerts between systems * Help to continuously develop and expand processes in order to streamline CX workflows You should have * 3+ years of experience in customer experience * 1+ years of management experience * Knowledge of intercom or similar ticketing systems * You have worked within multichannel support operations (chat, email, phone) * Excellent written and verbal communication skills * Patience and compassion when handling difficult situations * Ability to adapt quickly and manage many concurrent responsibilities * A strong desire to learn and help our customers succeed * A positive attitude and one-for-all team mentality and excellent collaboration skills * Tech/start-up work experience is a plus but not required The typical base pay range for this role across the U.S. is: $70,000/year - $110,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $75,000 - $90,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is accepted on an on going basis. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: * Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! * Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! * It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! * Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! * If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Employment is contingent upon successful completion of a background check. Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products. We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact. Building a powerful user experience is what sets Roofr apart from all other roofing platforms. As an Engineer in an early-stage and high-growth company, you will have a large impact on both technical implementation and help steer our technology roadmap. What You'll Get to Do: • Help drive frontend architecture to the next stage of Roof’s systems, • Work in a fast-paced cross-functional team that values doing things ‘the right way’, • Contribute to an early-stage company with engineering first culture, • Contributing to all aspects of the Software Development Lifecycle, from planning to delivery, • Collaborating with cross-functional team members to develop technical requirements, • Writing clean code to develop functional web applications and reusable libraries, • Writing unit, functional, and acceptance tests, • Troubleshooting and supporting production applications What You'll Bring to the Role: • 3+ years of experience holding a Senior Engineering title, • Has 5+ years of software development experience, • Is a champion of agile methodologies, and enjoys shipping code often and confidently, • Has a track record of breaking down complex problems as incremental solutions, • Proactively recommends initiatives to improve our engineering technologies and culture, • Enjoys working in a collaborative environment where everyone helps each other grow, • Takes ownership of the product and is proud of the quality of their work, • Has excellent communication skills, and appreciates the value of good documentation, • Understands the challenges of early-stage company priorities, • Strong experience with Javascript language & React + Redux framework, • Experience with SCSS, • Experience with interacting with RESTful APIs, • Experience building frontend testing and automation systems for unit tests, integration tests, regression tests, and user acceptance tests 🏠 What we offer (US + Canada) When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: 🏝️ Vacation/Paid Time Off: • 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!, • 1 Friday off per month (we call those our laundry days!), • Company wide paid shutdown for the week between Christmas and New Years, • Flexible time off, • 80% employer paid benefits, • RRSP/401k match, • Generous Parental Leave policy 🤝 Perks: • We host 2 retreats per year and great team building activities, • Ample learning and development opportunities to continue growing your career, • Home office setup stipend, • Internet and phone allowance, • Remote first culture, • Weekly Friday paydays! 🤖 AI Notice At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you. Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too. And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️ ⚠️ Important Notice We’ve been made aware of an individual impersonating Roofr using a fraudulent domain: roofrr.com (note the extra “r”). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls. To ensure your application is legitimate, please apply directly through our official careers page: ___. If you receive any suspicious messages or have questions, reach out to us at ___. Your safety and security are important to us — thank you for your vigilance! Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Mercier Consultancy is thrilled to offer a fantastic opportunity for German Speaking Customer Service Representatives to join our dedicated team in the beautiful island of Malta! In this essential role, you will be responsible for providing exceptional support to our German-speaking clients, ensuring their inquiries are addressed with professionalism and efficiency. Enjoy the vibrant culture, stunning seaside views, and friendly atmosphere of Malta while building a rewarding career in customer service. If you have a passion for helping others and a dedication to high-quality service, we would love to hear from you! • Provide excellent customer service in German through various communication channels, including phone, email, and chat., • Assist customers with inquiries about products and services, ensuring accurate and helpful guidance., • Handle customer complaints and resolve issues effectively, maintaining strong client relationships., • Accurately document customer interactions and provide feedback for continuous improvement., • Collaborate with team members to enhance service quality and tackle common challenges., • Stay informed about company offerings and industry trends to provide knowledgeable assistance., • Engage in ongoing training and development sessions to improve your customer service skills., • Fluency in German and English is required, with strong written and verbal communication skills., • Previous experience in customer service is desirable, but a positive attitude and willingness to learn are highly valued., • Excellent problem-solving skills and a strong commitment to customer satisfaction., • Able to manage multiple inquiries efficiently in a busy work environment., • Basic computer proficiency and familiarity with customer service software is a plus., • Willingness to relocate to Malta and embrace a new cultural experience., • Flexibility to work various shifts, including evenings and weekends, as needed., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • Private Health Insurance, • And Much More...

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We’re hiring a Strategic Business Development associate to build pipeline within a focused set of high-value accounts. This is not a traditional SDR role. You are responsible for identifying where ElevenLabs can create real impact inside complex organizations, building relationships across teams, and converting that into qualified opportunities and deal progression. You will go deep within accounts rather than optimize for activity volume. Success comes from strong judgment, creative outbound, and the ability to generate real opportunities that convert into revenue. Own pipeline within strategic accounts: build and execute account plans across a focused set of high-value companies, identify where ElevenLabs can drive meaningful impact based on org structure, product signals, and business priorities, and create and progress opportunities from first touch through qualification and beyond to later stages of the cycle Drive multi-threaded engagement: map and engage stakeholders across product, engineering, and commercial teams, build relationships beyond a single entry point, and develop multiple use cases within the same account Run high-signal outbound: execute highly personalized outreach across email, phone, LinkedIn, and in-person, use AI tools and workflows to identify signals and prioritize timing, and focus on precision and relevance over volume Operate in-market: represent ElevenLabs at conferences, events, and field activities, identify and engage the right people in live environments, and start conversations without relying on scripts Partner on deal development: work closely with Account Executives on account strategy and opportunity progression, contribute to shaping deals before and after qualification, and stay involved in strategic opportunities to support expansion and momentum Continuously improve the motion: refine targeting, messaging, and workflows based on performance, improve conversion across meetings, opportunities, and revenue, and contribute to how this role scales across the company * Track record of generating meetings, opportunities, or pipeline in a B2B environment * Comfortable engaging multiple stakeholders within complex organizations * Strong commercial judgment and ability to identify real opportunities, not just interest * Clear and confident written and verbal communication * Comfortable using AI tools to increase speed and quality of execution * High ownership of outcomes, not just activity * Comfortable operating without scripts or rigid playbooks * Confidence engaging senior stakeholders * Resourceful in understanding how companies operate and where opportunities exist * Comfortable walking into a room, identifying the few people who matter, and starting conversations that lead somewhere * Experience working in AI, developer tools, or fast-moving technical products * Exposure to account-based or strategic outbound motions * Experience working closely with AEs on deal development This role is remote-first and can be based anywhere in the United States. We have a preference for candidates located in New York City or San Francisco, with the option to work from our offices in those cities.

About the role: Samsara is looking for growth-minded, results-driven Customer Support Specialists with strong organizational skills and a high focus on customer service. The goal of the Customer Support Specialist is to help support Samsara's rapidly growing service solutions and provide an exceptional customer experience. We work with a wide range of industrial companies ranging from commercial transportation to oil and gas companies, to large-scale food producers; as such, candidates will need to demonstrate a strong ability to communicate account statuses and manage requests in order to best serve the needs of this diverse customer base. The ideal candidate has experience in a customer support role in a multi-channel contact center environment. You will be assisting customers in troubleshooting account issues, providing account documentation, and assisting with escalations, via phone, chat, and email. This role is open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. You should apply if: • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment., • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: • Serve as a point of escalation for complex customer inquiries and issues related to billing, contract renewals, cancellations, and Samsara products and services., • Provide guidance and mentorship to CSS II team members to enhance team performance and efficiency., • Demonstrate advanced proficiency in multi-channel servicing, including handling complex cases via phone, email, chat, and other channels with exceptional communication and problem-solving skills., • Manage and prioritize a high-volume workload, including escalations and urgent customer requests, ensuring timely and accurate resolution., • Lead or participate in cross-functional initiatives aimed at improving customer experience, driving efficiency, and scaling support processes., • Identify and analyze customer trends and issues to provide actionable insights to management and other stakeholders., • Proactively improve customer support processes and contribute to the development of best practices and training materials for the team., • Deliver exceptional customer service throughout the service cycle, ensuring customer satisfaction and retention., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for this role: • 3+ years of experience in a customer-facing role within a contact center environment, including handling escalated cases and complex customer interactions., • Full bilingual proficiency (English/Spanish) is a must., • Expertise in handling service requests in billing, RMA, cancellations, renewals, or customer success management or specialist roles., • Proven ability to independently resolve challenging customer issues with a high degree of accuracy and professionalism., • Exceptional communication and interpersonal skills to effectively engage with a diverse customer base and internal teams., • Demonstrated ability to prioritize and manage a dynamic workload, including escalations, high-priority cases, and projects., • Experience managing 30+ cases per day across multiple channels (phone, chat, email), with consistent delivery of high-quality service., • Proficiency in ticketing systems such as Zendesk, Salesforce, or ServiceCloud, with advanced troubleshooting and documentation skills., • Technical aptitude with macOS and related systems, along with the ability to quickly learn and adapt to new tools and technologies., • Availability to work flexible hours (morning, night, and/or weekends) as assigned, based on the needs of the business. An ideal candidate also has: • Experience supporting telematics systems, ELDs, and hours of service compliance., • Proven ability to mentor and coach peers to improve team performance and individual growth., • Data-driven mindset with experience analyzing trends and metrics to inform strategic decisions., • Considered a Plus: Multilingual skills in French or German

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as ___ and ___ bank accounts, we offer ___, ___, a ___ and ___ in the UK, with more exciting things to come beyond. Our UK customers can also ___, ___and ___ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Remote (US) | 💰 $47,000 - $51,200 +___ |___ ✨ At Monzo, we’re building the future of digital banking — one that puts people first, not fees. We believe money should work for everyone, helping you grow, save, and spend in ways that actually fit your life. We started in the UK and became one of the most loved digital banks, trusted by millions. Now, we’re bringing that same energy, innovation, and heart to the U.S. — empowering people to take control of their finances with clarity, simplicity, and confidence. Our U.S. team is on a mission to make digital banking that grows your money, your way. Whether it’s cashback rewards that fit your real habits, high-yield savings with no hidden catches, or smart budgeting tools that simplify life, everything we build is designed to lift people up, not trip them up But what truly sets Monzo apart isn’t just our product — it’s our people. We’re a team of builders, problem-solvers, and big thinkers united by a shared belief that finance can (and should) be fair, transparent, and empowering. We care deeply about the work we do and the impact it has on real people’s lives. If you’re ready to make a difference and help build a bank that rewards people for being themselves, come join us. Let’s grow together. About Us Monzo Group is a leading financial technology company, with over 13 million customers in the UK, committed to providing modern banking solutions. In the last few years, we’ve built a banking app that our customers love – with extremely high daily engagement, an industry leading net promoter score, and award-winning customer support. We’ve raised over $1 billion from Capital G, Google’s growth fund, Ribbit Capital, TenCent, YCombinator, Stripe, Coatue, and others - most recently at a $5.9 billion valuation in 2024. We’re just getting started in the US. We’re an agile full stack team operating like an early stage startup but with the financial, operational, and engineering platform muscle of a larger company. We’re focused on building an amazing US product, shipping and iterating quickly, and deepening our product market fit. We’re looking for highly driven, enterprising people to help us achieve our mission to make money work for everyone. About You: You're keen to get involved in an early stage startup and excited for the opportunity to build Monzo in the US. You see customer support as central to the product we are building, and might use the knowledge you develop in this role to scale an operational area at Monzo in the future. You’ll be a problem solver and a strong advocate for customer experience We're looking for someone who isn't afraid to troubleshoot tough problems. When something comes up that no one has seen before you'll work directly with the rest of the team to solve the issue, and help build a process to tackle the same problem in the future. You'll listen to customers' concerns with positivity, empathy and patience. You'll fix whatever's up and help us stop it from happening again. Customers are the heart of Monzo In the UK we're known for our outstanding customer support. We're looking for help building the foundation for our Customer Operations team in the US. You'll be the first point of contact for some of our early US customers. You'll be tackling questions, identifying bugs, and feeding back directly to our product and engineering teams. Our mission is to make money work for everyone, and while having a great app is part of that, having access to world class customer service is another. By solving customers' problems, treating them fairly and being transparent, we believe we can make banking better. This is a unique opportunity to help us shape what customer service will look like as we expand into the US. 💬 Your day-to-day: • You know what great customer support looks like and you're passionate about delivering it at scale, • Investigate and resolve customer complaints and disputes in a professional and empathetic manner, • Providing the best customer support by talking directly and honestly with our customers through a variety of different mediums, focusing on calls and in-app chat, but can include social media platforms and email when needed, • Developing a deep understanding of what our community really wants from a digital banking product and helping us prioritize what we build accordingly, • Proactively spotting patterns in customer feedback to see where we can make positive changes to our processes, tools, or product, • Working closely with our financial crime team to act as the first line of defence to help spot and investigate trends, • Dealing with tricky payments-related queries; investigating when things go wrong and making sure we set it right, • Supporting other members in the customer support team by being a point of escalation and mentoring new joiners. Making sure the rest of the company stays customer-focused and fixated on building the best banking product in the world ✅ You should apply if: • You’re willing to work hours between: 9 am-6pm EST Tuesday - Saturday, • You know what great customer support looks like and you're passionate about delivering it at scale, • You're great at explaining things to people, and have flawless written English, • You delight in investigating complex problems, getting to the root cause, and fixing them, • You're friendly, focused, and super organized, • You're comfortable working in a fast-paced environment and adaptable to constant change, • You're comfortable with ambiguity and able to work independently, • You're excited for a challenge and want to be part of the team that makes Monzo! 🧰 In addition to the above, we'd also love to hear from anyone with: Experience in a support/service role for a financial services company or technical support organization • Interest in financial technology, • Previous experience in a training or coaching role or experience managing cross-functional projects The interview process: Our interview process involves a few main stages: • A quick call with a Recruiter, • A role specific task (written exercise), • Behavioural Interview with a member of the Operations team, • Role specific Interview with a member of the Operations team Our average process takes around 4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process where you can ask any specific questions you might have. What’s in it for you: 💰 $47,000 - $51,200 📍This role is fully remote. We can only consider candidates who work from one of the following states: Florida, Pennsylvania, Kansas, North Carolina, New Jersey, Nevada, Tennessee, Utah, Idaho, Virginia, and South Carolina. 🏥 Great Health, Dental and Vision Insurance 📈 Stock Options 💰 Generous 401k with 4% employer match 🏝 32 days of vacation and public holidays per year (and we require that you take all of your days each year as we believe that well rested employees are more effective!) 🏡 Maternity / Paternity leave ➕ much more, see our full list of benefits___ #LI-REMOTE #LI-FA1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our ___, 2024 ___ and 2024 ___ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Thrive (Shopventory Inc., DBA Thrive) exists to help retailers and merchants run a healthy business by offering inventory management and reporting tools they need to make informed decisions. The product is robust. This means trained support experts are a must. Helping retailers reach their goals is not easy, but it's what we do every day! So we're looking for generally awesome people to help us out! 😃 In the Thrive Customer Care Team, you'll be helping our customers (and prospective customers) navigate our system via live chat, email, phone and video calls. As you gain a better understanding of Thrive, you'll be encouraged to grow and offer more contributions to help the company grow and develop a better product. Before you proceed: This position is part time. We are looking for someone who can work 25 hours/week, preferably 5 hours/day Monday through Friday during which time your focus will be assisting customers. A major plus is being able to work until 8 pm ET Monday through Friday. This position is fully remote. Chat into our website or find us on LinkedIn if you have questions about the position. The Ideal Candidate: Perfect isn't possible, we know that. You'll struggle at first and make mistakes, but that's why we're looking to train passionate people. Here are the traits we're looking for: • You like people and are passionate about your customers having a great experience - Prior experience in customer service helpful., • You have superior communication skills - writing will be most of your job. The ability to express complex subjects in a simple way will be a key to your success., • You know how retail and running a business works - Whether a store or a restaurant or a fashion boutique, you've got a better-than-average grasp of the challenges facing the average business., • You are a problem-solver - You can find creative solutions to complex problems, and do so with a smile!, • You manage your time wisely - You love finding opportunities to streamline and identifying better, faster ways to get the job done., • You can wear a lot of hats. You’ll be responsible for billing questions, semi-technical questions, setup questions and more. Our reps do it all., • You play well with others - Even when questioning the status quo, you still work within the team. We're friendly and respectful with each other here at Thrive. We work hard to foster just the right balance., • You can embrace the occasional "grind" - We have fun doing what we do and helping business owners realize their dreams is exciting. But even doing something exciting can get repetitive at times., • You get to the root of the issue - You go after the full picture. If a customer requests a feature, you ask why and what they're trying to accomplish. There may be an existing feature or workaround that will meet their needs in a different way. Data is helpful, but useless without context. You ask the questions that will put you in a position to have all the facts before you proceed. Bonus points for (let us know in your cover letter if any of these are you!): • Spanish speaking, • Experience in tech startups, • Chat or phone based customer service experience, • Retail or restaurant experience, • Work from Home Compensation • $23-$25/hour based on experience

Senior Software Engineer – CXone – Cloud Contact Center Location: Remote - USA Travel: up to 10% Position Type: Fulltime Eventus/Navixus was named the 2024 winner of the Top Certified Implementation Partner by NICE! We are hiring a Senior Software CXone Engineer to join our team and support Cloud Contact Center platforms (NICE Cxone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. You will be responsible for design and development of products, features, unit testing, code reviews and resolve bugs that are discovered in the QA process. You will work in both test and development production environments. You will work with other Software Engineers, Project Managers, and other team members. You will be responsible for mentoring others and helping with the onboarding process. Qualifications For Success: • 5-8 or more years of IVR and ACD development experience, • 4 or more years of CXone Studio scripting, • CRM integration experience, • IVR, ACD, Self-Service, API, DFO, chat/email/omnichannel development experience, • Experience mentoring other and helping with onboarding, • Design and development of products, features, unit testing, code reviews and resolving bugs, discovered in QA process., • Experience working both test and development/production environments, • Additional cloud telephony experience. For example, Five9, Talkdesk, Amazon Connect, Twilio, Genesys Cloud, or 8X8 telephony platform experience is a plus, • Ability to work independently, • Certifications such as Core and Core+ Certified | NICE Certified Implementation Engineer (NCIE) and the ACD Administrator certification preferred, • Bachelors degree in computer science, IT, or engineering preferred Why you’ll love it here: Culture: At Navixus/Tech Mahindra, we are a culture of driving positive change, celebrating each moment, and empowering all to Rise drives us to dream, do, and become more. Applicants can expect to make between $135,000 to $150,000 upon hire. Pay within this range will vary based upon experience, skills, certifications, education among other factors as required in the job description Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. “Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at .”

VIPdesk Connect is a certified B-Corp, women-owned corporation, and Best Workplace winner committed to team member happiness. At VIPdesk Connect, we are passionate about delivering “more human” customer service. Our core values are central to how we do business. That’s why we have partnered with some of the world’s best iconic brands to provide an elevated customer experience. Our Seasonal Customer Service Representatives are solution-oriented professionals and part of a diverse and engaged team dedicated to working with customers of a leading online apparel & accessories retailer. As part of this team, you provide an authentic customer experience via phone, email, and chat, and utilize a variety of software tools to navigate customer accounts, facilitate orders and returns, research and respond to product inquiries, and communicate recommendations and effective solutions. Your focus is always on providing best-in-class customer service. This work-from-home position is a full-time Seasonal role through mid to late October. • With the utmost professionalism, represent a well-respected, leading online tuxedo rental company with expertise, positivity, and a can-do attitude, • Respond to customer inquiries and requests through phone, chat, SMS, email, and social media, with a focus on phone communication., • Answer questions about product information, order placement, order and delivery status, product returns, policies, as well as provide website navigation, troubleshooting assistance, and handling escalated issues, • Take ownership of issues and follow through to solve problems while exercising sound judgment, focusing on achieving resolutions, • Convey excitement, authenticity, and a deep appreciation for the mission and values of the brand, • Address questions about accounts, products, and services, as well as provide troubleshooting and website assistance., • Share insights on emerging customer trends and recommend process improvements., • Attend training and participate in cross-training opportunities to enhance skills and knowledge., • Meet performance metrics such as customer satisfaction, average handle time, quality, and productivity., • Demonstrate social responsibility through ethical practices, showing awareness and respect for others and their differences, and supporting initiatives to promote diversity and inclusion in the workplace., • At least a year of customer service experience, • High school diploma or GED, • Proficiency with Microsoft Office suite of applications; must be technically savvy, • Effective communication skills, both written and verbal, • Desire to learn and grow in a team environment with the ability to respond positively to change, embracing challenges, • Home-office environment, internet connection, USB headset, router, modem, webcam, and a computer system that meets VIPdesk Connect remote office policies and maintenance requirements., • Able to provide a work-at-home environment that is ergonomically sound, conducive to taking customer calls, quiet, and free from distraction, • Able to successfully pass credit, criminal, and employment reference security checks where permissible by state and local regulations, • While this is a work-from-home opportunity, you must currently reside in one of these states: AR, AZ, FL, GA, IN, KY, MD, NC, NM, NV, OH, SC, TN, TX, UT, VA, or WI, • Experience in a fast-paced call center environment, • Experience working with a customer service ticketing system (e.g., Zendesk, Talkdesk, SalesForce) desired, • Previous remote work experience Who We Are At VIPdesk Connect, we believe brand loyalty is earned with every customer interaction. Each experience is an opportunity to reinforce a customer’s love for a brand. And no matter how leading-edge our technology is, it will never replace the power of the one-to-one connection. It’s why we have built a culture that cares. It is why our team knows how to connect with customers, human to human. We believe in creating a supportive workplace where we listen to one another, feel comfortable sharing ideas, and work together to achieve our goals. Our positive energy leads to team member innovation, creativity, and happiness. VIPdesk Connect is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our team members invest in their work represent a significant part of not only our culture but our reputation and the company’s achievement. We embrace and maintain a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. VIPdesk Connect, Inc. is proud to be an equal opportunity employer, M/F/D/VWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Customer Experience Sales Manager - San Jose, CA We are seeking a motivated and dynamic Customer Experience Sales Manager with strong business acumen to lead our team in achieving and exceeding sales goals. This role requires a proactive leader with a deep focus on driving sales performance, ownership of store outcomes, and exceptional leadership abilities. This results-oriented leader will foster a passion for delivering exceptional customer experiences and driving sales performance. The ideal candidate will be able to work a full-time schedule that includes weekends This role is in-person at our San Jose, CA showroom location. The targeted salary budget for this position is $80k - 100k annually. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: • Sales Performance and Business Growth:, • Recruit, lead, and mentor a team of Customer Experience Assistants, Jewelry Consultants, and Concierges to meet quarterly sales targets., • Demonstrate a robust understanding of business processes and KPIs, coaching each team member to achieve performance goals., • Drive showroom sales performance by analyzing data, identifying opportunities for improvement, and implementing strategic initiatives., • Ownership of Store Performance:, • Take full accountability for the showroom and office operations, ensuring they meet the highest standards of customer service and operational efficiency., • Implement efficiency improvement initiatives, policies, and procedures to enhance the customer experience and operational performance., • Partner with Workforce Operations Analysts to create and maintain a comprehensive team schedule, ensuring coverage for all duties and appointments., • Leadership and Team Development:, • Foster an environment of partnership, positivity, and a bias toward action, inspiring the team to excel and deliver exceptional customer service., • Provide ongoing training, coaching, and performance feedback to develop the team's skills and capabilities., • Participate in the sourcing and selection processes to build teams of high-performing talent., • Lead by example in conducting in-person customer appointments, presenting jewelry in a luxury goods environment., • Customer Experience Management:, • Consistently seek ways to improve the customer experience, collaborating with the customer care team to resolve escalations and ensure customer satisfaction., • Maintain a luxury environment in the showroom, upholding visual merchandising and retail operations standards, including planogram updates and seasonal roll-outs., • Respond to customer inquiries via phone, email, and live chat, ensuring a personalized and exceptional service experience., • Cross-Functional Collaboration:, • Collaborate across departments, including operations, merchandising, retail operations, marketing, HR, and customer care, to drive business growth and customer satisfaction., • Proven experience managing people in retail or direct-to-consumer sales, with a focus on achieving and exceeding sales targets., • Strong leadership abilities with the capacity to inspire and develop a high-performing team., • Excellent business acumen with the ability to analyze data and make strategic decisions., • Exceptional communication skills, both written and verbal., • Robust CRM software experience., • Entrepreneurial spirit and self-starter mindset., • BA degree or equivalent, preferred., • Commitment to respect and inclusion in the workplace. At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call! #IND222 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at .

Job Description Customer Experience Assistant Manager - San Jose, CA Position Overview: The Customer Experience Assistant Manager for our San Jose, CA location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team's manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Assistant Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success. This role is in person at our showroom in San Jose, CA. The ideal candidate will be able to work a full-time schedule that includes weekend days. The targeted budget for this position is $65-$70k annually. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: • Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers., • Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service., • Create memorable and personalized experiences for Brilliant Earth customers by guiding customers through purchasing decisions, such as diamond options and custom designs., • Respond to customer inquiries over phone, email and live chat, and ensure that high standards are upheld by the team., • Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly personalized experience in a luxury goods environment., • Consistently seek ways to improve the customer experience by designing and implementing efficiency improvement initiatives, policies and procedures., • Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers., • Partner with Workforce Operations Analysts to create and maintain a team schedule to provide coverage for all necessary duties and appointments., • Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews., • Must have experience managing people in retail or direct-to-consumer sales, store leadership or keyholder experience a plus, • Must demonstrate a proven track record of recruiting and growing high-performing and accountable teams, • BA degree or equivalent preferred, • A true passion for helping people and creating positive customer service experiences, • Highly organized with focus on execution, problem-solving, and improving processes, • Motivated self-starter with high efficiency work style, while maintaining attention to detail, • Excellent written and verbal communication, • Ability to think critically and adapt quickly in a flexible environment, • Exceptional time management skills and accountability, • Team player with the ability to work collaboratively to achieve business goals, • Robust CRM software experience, • Entrepreneurial spirit / self-starter, • Commitment to respect and inclusion in the workplace At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at .

Job Description Job Title: Customer Service Representative Location: Remote Job type: Full-time Contractor (W2) Pay Range: $20-25/hour Mandarin Speaking and writing is required for this position Who We Are: Think Academy US (), a 100% owned subsidiary of TAL Education Group(NYSE: TAL), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children's ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform. Think Academy is seeking a high-energy, high-potential Customer Success Specialist to set up the customer success journey. This person should be passionate about helping and supporting student's learning experiences, takes full ownership of user experience, learns quickly, can handle complex situations, and consistently delivers a high standard of service. This role is critical to ensuring that our customers (mostly parents) receive timely, accurate, and professional assistance across multiple communication channels. What You Will Do: • Serve as the primary contact for our current parents and students, providing timely and professional support via chat, email, WeChat, and phone., • Respond to parent and student inquiries regarding courses, learning progress, study planning, activities, exams, account access, and platform usage, ensuring accurate, timely, and professional communication., • Handle urgent or complex cases with strong ownership, proactively finding solutions and ensuring problems are fully resolved., • Guide customer through the learning journey and help ensure students receive a smooth and positive learning experience., • Document issues, identify recurring patterns, and collaborate with internal teams to improve workflows and user experience., • Maintain a high standard of service quality, empathy, and professionalism in every interaction., • Day shift:, • Mon-Fri: 10am-7pm, • Sat-Sun:8:30am-5:30pm, • Night shift: 3pm-12am, • Previous experience in customer service, customer success, education support, or similar customer-facing roles is highly desired., • Fast learner with the ability to understand complex processes, policies, and product details., • Strong problem-solving skills with the ability to stay calm under pressure and think clearly in urgent situations., • Excellent communication skills — capable of explaining information simply, professionally, and empathetically., • Highly organized, detail-oriented, and able to manage multiple tasks in a fast-paced setting., • Strong sense of ownership toward user experience, always aiming to deliver the best possible outcome for families., • Tech-savvy and comfortable using multiple communication tools and internal systems., • Excellent verbal and written communication skills

Job DescriptionDescription: We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions. HALO is looking for a Support Representative is responsible for connecting with customers to problem-solve and provide information related to webstore order statuses and inventory availability, as well as working with carriers to resolve issues with shipments in transit. This role involves effective communication, problem-solving, and a commitment to meeting customer needs through various channels as phone, email and live chat. The Support Representative works collaboratively on a team with program management and cross-collaborates with the fulfillment team on-site at our Silicon Valley, CA fulfillment center, Monday through Friday from 7:00am - 4:00pm PT. Responsibilities: • Work within Zendesk ticketing system to manage, assign, and resolve customer inquiries through phone, email, and/or chat, • Ensure accurate and complete records of customer correspondence for referencing, • Import orders on a daily schedule, review as needed, and distribute to fulfillment team, • Maintain a working knowledge of customer needs across multiple programs within the department, • Utilize proprietary order management software to reference and edit customer orders, • Assist with basic webstore troubleshooting, • Diagnose customer situations and provide one-touch resolution or escalate to program managers if needed, • Track shipments on various shippers’ websites and resolve shipment issues (domestic and international), • Assist program management team with reporting on an as-needed basis (metrics on inventory health, shipment tracking, etc.), • Assist fulfilment team with QA checks on an as-needed basis, • Check and respond to company emails and chats using Outlook and Teams Requirements:, • 2+ years of in-office account support or customer service experience, • High School diploma or GED required, • Prior experience working within a CRM/ticketing system preferred, • Basic computer and internet skills, including proficiency in Word, Excel, and Outlook, • Excellent verbal, written, and interpersonal communication skills, • Discipline to work productively under minimal direct supervision, • Courage to take initiative, share ideas, and suggest improvements, • Strong problem-solving abilities and a customer-focused mindset, • Flexibility to work well in a team environment, take on new responsibilities and adapt to changes, • Experience in the promotional products industry Compensation: The estimated hourly range for this position is between $20.00 and $25.00 an hour. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations. Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA). Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system. Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available. More About HALO: At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That’s why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry. • Career Advancement: At HALO, we’re passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you’ll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you'll gain access to HALO’s influential global network, leadership opportunities, and diverse perspectives., • Culture: We love working here, and we’re confident you will too. At HALO, you’ll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday’s limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability., • Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you’ll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands. HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people. HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work. HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. This position provides direct customer support through live chat, email, and other support channels for Supermicro eStore customers. The role is responsible for ensuring a positive user experience and high levels of customer satisfaction. Strong communication skills-both written and verbal-are essential. Supermicro offers robust, high-performance server system solutions, and its eCommerce platform is designed to highlight these products along with key components and support. The Supermicro eStore serves as a primary destination for learning about the company's innovations and purchasing products online. We are seeking talented, patient, and customer-focused individuals to join the eStore team. • Supports Supermicro eStore system, including live chat, email, or any customer support to Supermicro eStore customers, • Acts as the product expert, with deep technical understanding, engaging with both the product support team and programming team to provide correct product solutions/configurations to customers, • Builds strong relationships with internal product teams, aligns strategy and bring product to life with optimized system configuration support, • Aligns product offering with target customer segment, considering market trends and competitive landscape, • Identify requirements and support implementation of eStore system, • Coordinates Supermicro eStore system reviews with marketing and product teams, • Bachelor or Master's degree in business or EE/CE/CS with a strong quantitative background preferred, • 1-2 years of eCommerce experience within a transactional website environment, • 1-2 years of experience in a job in the PC/Server market (PC/server system product support and management preferred), • Strong communication, problem solving skills to interface with cross-functional teams as well as agencies to support the eStore partnerships business, • Strong concept testing experience with an eye for usability, copy and customer experience, • Solid track record of out of box thinking and strategy for an online system support, • Understanding of how users interact with websites and how to maximize effectiveness, • Highly analytical, creative, detail oriented, organized, good team player The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Mercier Consultancy is thrilled to offer an amazing opportunity for Norwegian Speaking Customer Service Representatives to join our dynamic team in the sunny island nation of Malta! In this crucial role, you will provide exceptional support to our Norwegian-speaking clients, ensuring that their inquiries are handled with care and professionalism. Experience the beautiful Mediterranean lifestyle, rich history, and vibrant culture of Malta while developing your career in a rewarding environment. If you're passionate about customer service and eager for a new adventure, we would love to hear from you! • Deliver high-quality customer service in Norwegian through various communication channels, including phone, email, and live chat., • Assist customers with questions about products and services, providing timely and accurate information., • Effectively resolve customer complaints and issues, ensuring high levels of satisfaction., • Document customer interactions accurately and contribute insights for continuous improvement., • Collaborate with team members to enhance overall service quality., • Stay informed about company offerings and industry trends to provide knowledgeable assistance., • Participate in regular training to enhance your customer service skills., • Fluency in Norwegian and English is required, with strong communication skills both written and verbal., • Previous experience in customer service is an advantage, but a strong willingness to learn is highly valued., • Excellent problem-solving skills and a commitment to delivering outstanding customer service., • Able to manage multiple inquiries efficiently in a fast-paced environment., • Basic computer proficiency and familiarity with customer service software is a plus., • Willingness to relocate to Malta and embrace a new cultural experience., • Flexibility to work various shifts, including evenings and weekends, as needed., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • Private Health Insurance, • And Much More...

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: The Customer Onboarding Specialist supports new customers as they begin using the product, helping them feel confident, informed, and set up for success. This role is ideal for someone who enjoys working with customers, learning software products, and providing clear, friendly guidance. With training and mentorship, the Specialist will lead onboarding activities, deliver product walkthroughs, and support solution setup while developing deep product knowledge over time. For those candidates who live near a Jamf office, you may be expected to work periodically in-office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. What you can expect to do in this role: • Independently welcome new customers and support them through initial onboarding engagements, • Lead live product walkthroughs and onboarding sessions, adapting content and pace to what each customer needs to be successful, • Learn the product in depth and confidently explain core features, workflows, and best practices, • Manager solution setup and configuration engaging guidance from senior team members on complex or non-standard scenarios, • Gather customer goals and questions to design onboarding experiences reflecting each customer’s unique environment and priorities, • Partner with Customer Success, Support, and Implementation teams to ensure seamless handoffs at each stage of the customer lifecycle, • Serve as the primary day-to-day onboarding coordinator determining when to connect customers with the right internal resources and subject matter experts at the right time, • Apply foundational change management awareness to help customers understand adoption milestones and what to expect throughout the onboarding journey, • Track onboarding activities, milestones, and customer feedback in internal systems, • Identify and resolve common customer questions or challenges independently and escalate when appropriate, • Contribute to onboarding documentation, templates, and learning resources, • #LI-Remote What we are looking for: • Minimum of 2 years of experience in a customer facing role (customer support, customer success, onboarding, training, or similar) (Required), • Experience working with software or technology products (Preferred), • Exposure to CRM or customer tools (e.g., Salesforce, Zendesk, Gainsight, or similar) is a plus, • Strong communication skills with a friendly, professional approach, • Comfort speaking with customers via video calls, email, and chat, • Ability to learn new software tools and concepts quickly, • Organized and detail-oriented, with the ability to manage multiple tasks, • Problem solving mindset and willingness to ask questions and seek guidance, • Collaborative team player with a customer-first attitude, • 2 Year / Associate’s or Bachelor’s degree in Business, Communications, Information Systems, Marketing, Education or a related field (Required), • Introductory Customer Success or Customer Support Certifications (Preferred), • Basic onboarding, enablement or training certifications (Preferred), • A combination of relevant experience and education may be considered, • Equivalent experience in customer-facing roles (support, training, hospitality, etc,) may be considered in place of a degree SECURITY AND PRIVACY REQUIREMENTS • Participation in ongoing security training is mandatory, • Established security protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches, • Acknowledging the Jamf Code of Conduct, where applicable security and privacy policies can be found, is a requirement of all roles at Jamf How we help you reach your best potential: • Named a 2025 Best Companies to Work For by U.S. News, • Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z, • Named a 2024 Best Technology Company to Work For by U.S. News, • Named one of Forbes Most Trusted Companies in 2024, • Named a 2024 Best Companies to Work For by U.S. News, • Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families, • Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®, • We train and we then we give you the room to grow. We offer a clear and defined customer support career path, but our Jamfs also choose to explore horizontal career growth to discover new interests and opportunities., • Our Support teams are the technical experts solving problems big and small for our loyal customer base. Tech support is human support and you will know you are making a real and meaningful impact for our more than 75,000 global customer base., • Our customers are some of the most loyal in the world. We put people over profits – which is why our customers keep coming back to us! Pay Transparency Range $55,100 - $117,400 USD What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly. Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at ___

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you. Flock Safety is seeking an experienced and passionate UAS Flight Test Engineer to join our team dedicated to advancing Drone as First Responder (DFR) programs. The ideal candidate will play a crucial role in building out and conducting technical testing of different necessary components for DFR systems. In addition to this the candidate will be piloting drones, supporting logistics, and conducting research and development to enhance our DFR capabilities. This position offers a unique opportunity to contribute to cutting-edge technology that saves lives and improves public safety. This position is an on-site position in our facilities located in Atlanta, GA and will require up to 25% domestic travel. The Flight Test Engineer will be an individual contributor responsible for ensuring the reliability and performance of our drone systems, and providing critical insights and improvements for our technology. * FAA Part 107 Remote Pilot Certificate: Required to operate drones for commercial purposes. * Hardware integration experience: Understanding of standard steps for assessing a new component for integration into a larger system. Preferably into an aircraft. * Software familiarity: Ability to work with custom software through a terminal interface. Preferred experience in Python for the ability to write and modify custom testing applications. * Strong Problem-Solving Skills and Attention to Detail: Ability to efficiently identify issues, troubleshoot, and implement effective solutions. * Strong Research Skills: Ability to stay current on emerging drone technologies and industry best practices. * Effective Communicator: Ability to convey technical information clearly to various stakeholders. * Physical Stamina: Ability to stand and be on your feet for extended periods during testing, field operations, and maintenance tasks. Capable of lifting and transporting equipment and hardware weighing up to 55 lbs. * Travel and Outdoor Work: Ability to travel as required for testing, training, and operational missions (estimated 25% travel). Ability to work outdoors over 70% of the time. * Independent and Collaborative Work: Ability to work independently and collaboratively in a startup team environment. * Customer-Focused Mindset: Ability to support internal and external stakeholders effectively. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. We prescribe to 90-day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety. The First 30 Days * Meet the team you will be working with and learn about the safety procedures and flight testing environment for your location * Review current standard testing procedures and documentation * Learn about current equipment, aircraft, and systems * Demonstrate UAS piloting capabilities and become a confident Pilot in Command with Flock aircraft The First 60 Days * Identify ways to improve current integration and testing efforts, and develop plans for those improvements * Begin effectively communicating test results to team members and other stakeholders * Display appropriate problem-solving and risk management skills in line with more sophisticated tasks and experimental endeavors 90 Days & Beyond * Contribute more broadly to testing write-ups, and be confident in your ability to generate reports based on longer-term accrued testing data * Contribute continuously to the testing and evaluation of new integrations and systems In this role, you’ll receive a starting salary between $70,800 and $97,350 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid ___ plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with ___, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with ___ to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Flock Safety is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock Safety will come from an email address ending in @___. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock Safety role, please report it to ___

Mercier Consultancy MD is thrilled to announce an opening for Danish Speaking Customer Service Representatives for a leading Consumer Electronics Company based in Greece. This exciting role is perfect for individuals who are passionate about technology and dedicated to providing outstanding customer support. In this position, you will assist customers in Danish, answering their inquiries and ensuring they receive superior service regarding their electronics purchases. • Provide exceptional customer service support for consumer electronics inquiries via phone, email, and live chat in Danish., • Assist customers with product information, troubleshooting, order tracking, and returns., • Resolve customer complaints effectively while ensuring satisfaction and loyalty., • Document customer interactions and maintain accurate records in the CRM system., • Collaborate with internal teams to improve product knowledge and enhance customer experience., • Stay updated on the latest consumer electronics trends and product knowledge to assist customers accurately., • Fluency in Danish (both written and spoken) is essential; knowledge of English is advantageous., • Previous experience in customer service, preferably within the consumer electronics sector., • Strong communication and interpersonal skills with a focus on customer satisfaction., • Proficiency in problem-solving and ability to handle challenging situations with ease., • Ability to multitask and prioritize effectively in a fast-paced environment., • Familiarity with CRM software and basic computer applications., • Willingness to work flexible hours, including evenings and weekends as required., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

We’re a startup with big ambitions: to make estate planning modern, visual, and intelligent. ___ is the first AI-powered estate advisory platform, built by advisors, planners, and attorneys to transform how wealth is transferred across generations. Our technology unifies scenario modeling, client visualization, and document creation into one seamless, digital experience. Our team brings together diverse subject matter expertise across estate planning, wealth management, and scaling SaaS startups. We’re distributed across the U.S., with a mix of fully remote and hybrid roles, and we embrace flexibility while staying closely connected. At Vanilla, you’ll join curious builders and problem-solvers who thrive on speed, autonomy, and impact. Here, you won’t just join a company, you’ll help create it. If you’re excited to tackle hard problems, move quickly, and see your work shape both an industry and a growing startup, we’d love to meet you. The Customer Care Specialist is a key member of the Customer Care/Support team tasked with delivering an exceptional customer experience. In this role, customer satisfaction is the most important measurement of success. This role will also contribute to building and scaling the customer support experience including thoughtful attention to the mechanisms and processes that provide important insight into product usage and client health. This role is a remote position, you must be based out of one of the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Maine, Massachusetts, Minnesota, New Jersey, New York, Ohio, Pennsylvania, Texas, Utah or Washington * Deliver exceptional service to all of our customers ranging from small wealth advisory businesses to the largest financial services firms. * Identify, respond, and resolve issues and questions raised by Vanilla customers. * Provide hands-on support to our customers to ensure their ongoing happiness. * Evaluate the criticality of a given issue; isolate and escalate problems to senior management to ensure problems are solved in a timely manner. * Help clients leverage Vanilla to the greatest extent possible through both functional and conceptual instruction. * Work cross-functionally across the business with Customer Success, Sales, Product, Engineering, and Operations making sure customers get the help they need. * Provide constructive feedback on methods for optimizing the support flows and tools used for tracking and responding to customers. * Report regularly to internal stakeholders on customer support operations and work with customer success managers and sales account executives on customer related initiatives. * Collaborate with the Senior Director of Customer Success to implement and track key metrics like a Client Health Score. * Become an expert in all things Vanilla. * 3+ years of Customer Support experience. * Experience supporting customers in SaaS platforms - strong understanding of cloud-based applications, subscriptions, and common SaaS workflows. * Proven results in driving positive customer experience. * Ability to form relationships with colleagues, prospects and customers through strong interpersonal skills. * Able to thrive in a fast-paced, high-growth environment, with a high level of drive, accountability, and attention to detail. * A self-starter who thrives in a startup environment. * Excellent written and verbal communication skills. * Metrics oriented and customer satisfaction driven. * Ability to manage multiple support channels (e.g. email, chat, and phone). * Ability to explain technical concepts to non-technical users in a clear, professional manner. * Associates, Bachelor's degree in Business Administration or equivalent experience. * Knowledge of customer service principles and practices. * Proficiency in Google Suite, Salesforce Service Cloud, JIRA, and Slack. * Experience working in financial services or wealth management. * Customer service certification. The salary range for this role is $55,000 to $75,000. Our compensation packages also include a performance based bonus and equity. Compensation is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. * Flexible paid time off policy and 10 company-wide paid holidays * Parental leave, 4 weeks for all full-time employees and up to 12 weeks for birthing parents * Medical, dental, and vision benefits coverage for employees and their families * 401K eligibility after one month of employment * Free estate planning documents * Budget for learning & development and home office setup * Paid parking or transit for hybrid and in office employees Vanilla Technologies Inc. (dba "Vanilla") provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Vanilla participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Mercier Consultancy MD invites you to join our Dutch Customer Support Team in Bulgaria, with paid relocation included! This opportunity is perfect for those eager to immerse themselves in a new culture while providing outstanding service to our Dutch-speaking clients. As a vital member of our team, you will ensure that every customer interaction is positive and efficient. • Provide exceptional customer service to Dutch-speaking clients through various channels such as phone, email, and live chat., • Address customer inquiries regarding products, services, and account issues promptly and professionally., • Manage and resolve customer complaints while maintaining a high level of customer satisfaction., • Document all customer interactions accurately in our CRM system and suggest improvements where needed., • Work collaboratively with cross-functional teams to solve complex issues and enhance the overall customer experience., • Stay updated on product knowledge, policies, and industry trends to provide informed support., • Fluency in Dutch (oral and written) is required; proficiency in English is an advantage., • Experience in customer support or related roles is preferred., • Strong communication skills with the ability to build rapport with customers., • Excellent problem-solving abilities and a proactive approach to managing customer issues., • Familiarity with CRM software and online communication tools is beneficial., • Ability to thrive in a remote work environment and manage time effectively., • Willingness to relocate to Bulgaria with relocation assistance provided., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. We are seeking a Principal Customer Architect (Forward Deployed Engineer) to join our Customer Success team. In this role, you will act as a technical expert embedded with our customers to ensure they realize maximum value from our platform. You will configure and optimize platforms for client use cases, build workflows around real user needs, drive product adoption, and keep customer deployments healthy. As a strategic technical advisor, you will enable customers through hands-on support and guidance, helping them achieve their business outcomes while maintaining high satisfaction. This role reports directly to the Director, Customer Architect and will collaborate closely with Customer Success Architects, Product, Engineering, and other cross-functional teams to deliver results. • Technical Enablement & Customer Adoption: Lead technical onboarding and enablement programs to drive high customer adoption and satisfaction. Provide best-practice guidance and hands-on support so customers fully leverage our solutions, aiming to maintain over 90% product adoption in each account., • Strategic Advisory: Serve as a trusted technical advisor to customer teams, understanding their goals and challenges. Influence key stakeholders by articulating how our platform aligns with their business objectives, and guide them on strategic infrastructure improvements to achieve desired outcomes., • Business Value Reviews (BVRs): Plan and deliver regular Business Value Reviews to demonstrate progress toward customers’ goals, product usage, and realized value. Prepare compelling presentations (using Google Slides and other tools) to highlight ROI, technical achievements, and next-step recommendations., • Churn Analysis & Customer Success: Proactively monitor customer health and usage metrics. Perform churn analysis to identify at-risk accounts and technical pain points. Work with customers to resolve issues, optimize their implementations, and ensure technical success — thereby maintaining an Annual Gross Retention Rate (AGRR) above 90%., • Infrastructure as Code Management (IaCM): Deliver hands-on support in the Infrastructure-as-Code module. Help customers implement and manage IaC solutions to automate their cloud infrastructure on platforms like AWS and GCP., • Internal Developer Platforms (IDP): Guide customers in building and improving Internal Developer Platforms on Kubernetes. Assist with setting up CI/CD pipelines, container orchestration, and developer self-service workflows., • Emerging Technology Enablement: Contribute your expertise to new domains such as Software Engineering Intelligence (SEI), Cloud Cost Management (CCM), and Customer Engineering (CE). Help customers adopt these emerging solutions by providing architectural guidance and hands-on assistance., • Cross-Functional Collaboration: Act as the voice of the customer internally. Work with Product and Engineering teams to translate feedback into improvements, influence roadmaps, and troubleshoot complex issues. Partner with Customer Success Managers and Sales to strategize on account plans, renewals, and expansion. We are looking for candidates with a strong technical foundation in modern DevOps practices and tools, particularly in areas related to Infrastructure as Code and Internal Developer Platforms. Infrastructure as Code (IaC) • Hands-on experience with Terraform for managing cloud infrastructure, • Design and reuse of IaC modules across environments, • Proficiency with AWS and GCP, including networking, compute, IAM, and security, • Familiarity with Terragrunt, CDK, Cloud Formation or similar IaC automation frameworks, • Familiarity with Ansible or similar configuration management frameworks Internal Developer Platforms (IDP) • Deep understanding of Kubernetes (EKS, GKE, or self-managed clusters), • Experience with Helm, Kustomize, and other K8s tools, • Workflow orchestrations using CI/CD tools, • Knowledge of developer self-service workflows and platform engineering principles Automation • Proficiency in Python, Bash, or Go for scripting and automation, • Experience setting up comprehensive logging, alerting, and performance dashboards Security & Governance • Understanding of security best practices for infrastructure and DevOps tooling, • Exposure to tools like OPA/Gatekeeper, HashiCorp Vault, or equivalent Soft Skills • Strong customer empathy and consultative mindset, • Ability to explain complex technical architectures to a non-technical audience, • Excellent collaboration and documentation habits, • Senior-level experience (typically 5+ years) in DevOps, SRE, or related engineering roles, • Strong communication and presentation skills with the ability to influence stakeholders, • Experience in customer-facing technical roles (e.g. Solutions Architect, CSE, Professional Services) is a plus, • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience), • Relevant certifications (e.g. AWS, GCP, Kubernetes, Terraform) are advantageous, • Success in this role will be measured by high customer adoption, AGRR above 90%, and the quality of enablement and strategic guidance delivered. Remote - U.S. • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement Pay transparency$165,000—$195,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

Amtelco Script Programmer For over a decade, AnswerHero has been working with thousands of small businesses to support their call answering needs. We keep it simple: AnswerHero cares for our employees, and our employees care for our clients. As we continue to grow stronger and larger, we’re looking for a talented Amtelco Script Programmer to join our team and play a critical role in creating efficient, innovative, and customer-focused call flows. What You’ll Do As the Amtelco Script Programmer, you will: • Design, develop, and implement call, chat, SMS, and email flows/scripts for inbound contact center operations., • Monitor, evaluate, and refine call flows for optimal performance and customer satisfaction., • Analyze call center account success to identify opportunities for improvement and optimization., • Collaborate with Business Development, Contact Center, and Customer Service teams to align scripts with customer needs and business goals., • Create and maintain comprehensive documentation for call flows and associated systems., • Assist with technical problem-solving and ensure seamless system integration., • Maintain a rotating on-call schedule for emergencies., • Have a knack for technical concepts like variables, conditional logic (if/then), and branching case scenarios., • Communicate effectively and enjoy collaborating with diverse teams., • Can work both independently and as part of a team to meet deadlines., • Proficiency with using Amtelco Intelligent Series software., • Have experience in inbound call script development (required)., • Have knowledge of SQL, JSON, or telephony systems (a plus)., • Are detail-oriented, solution-focused, and driven by results. Preferred Qualifications • High school diploma or equivalent required., • At least four years of work experience with the Amtelco platform, with strong writing skills and a business-focused mindset., • Proficient in MS Office and detail-oriented. You’ll work in an environment that fosters teamwork, innovation, and a commitment to delivering exceptional customer experiences. We believe in empowering our employees with training, support, and career growth opportunities. Room for Growth We're a growing company with plenty of opportunities for career advancement. We believe in growing together! We offer a comprehensive benefits package including: health, dental, vision insurance as well as a 401k retirement plan, paid time off, and many other perks! Ready to Be a Hero? If you’re excited about using your technical expertise to enhance AnswerHero’s services and create impactful call flows, we’d love to hear from you. Apply today to join a team where your contributions will make a real difference!

Position Overview: The Director of Customer Support will lead a high-volume, customer-facing support organization responsible for delivering reliable, timely, and high-quality technical assistance at scale. This role is accountable for end-to-end Customer Support operations, including ticket management, service levels, escalation frameworks, and continuous improvement across all reactive support channels. This leader will bring structure, predictability, and operational discipline to a team managing thousands of support requests per month, while building the systems, processes, and tooling needed to scale efficiently. The focus of the role is to support execution and issue resolution, not renewals, expansion, or commercial ownership. This role reports to the SVP of Practice Growth and partners closely with Product, Account Management, and Sales leadership. At RxVantage we transform how medical practices engage with life sciences resources and expertise to improve patient care. Our platform intelligently connects healthcare providers with the precise life sciences experts that they need, when they need them. As a result, medical practices stay on the cutting edge of patient care without disrupting workflows. Trusted by more than tens of thousands of healthcare practitioners and all major life sciences companies, RxVantage has powered millions of educational exchanges between healthcare teams and life sciences companies. What you’ll be doing: • Team Leadership & Development Responsibilities, • Lead, mentor, and develop a high-performing Customer Support organization., • Establish a culture of ownership, accountability, and operational excellence., • Build and maintain onboarding, training, and certification programs to elevate technical proficiency and consistency., • Define clear roles, escalation paths, performance expectations, and career progression within Customer Support., • Equip front-line managers to run predictable day-to-day support operations while developing future leaders., • Customer Support Operations & Service Delivery Responsibilities, • Own end-to-end support operations across all reactive channels (ticketing, email, chat, phone)., • Standardize ticket intake, triage, prioritization, escalation, and resolution workflows., • Define and enforce SLAs, service level targets, and incident response procedures., • Monitor ticket volume, backlog health, aging, and response trends to ensure consistent service delivery., • Assess current-state processes, design future-state workflows, and implement operational improvements that reduce friction, eliminate redundancy, and support sustainable growth., • Drive operational rigor that balances speed, quality, and cost-to-serve., • Automation, Deflection & Issue Prevention Responsibilities, • Implement automation and AI-driven workflows to reduce repetitive and manual support work., • Develop and execute a knowledge base and self-service strategy that increases ticket deflection., • Analyze support data to identify recurring issues and partner with Product to eliminate root causes., • Shift the organization toward proactive issue prevention (reducing inbound demand), not proactive relationship management., • Continuously evaluate tools, workflows, and documentation to improve efficiency at scale., • Cross-Functional Collaboration, • Partner closely with Product to surface trends, defects, and usability issues impacting support volume and customer experience., • Collaborate with Sales to improve pre-sale expectation setting and post-sale support readiness., • Serve as the internal voice of support, advocating for product and process improvements that reduce customer friction., • Ensure clear escalation and communication paths for high-impact customer issues., • Performance Measurement & Reporting, • Establish and own Customer Support KPIs, including:, • SLA attainment, • First response and resolution times, • Backlog health and ticket aging, • Escalation rates, • CSAT and service quality indicators, • Ticket deflection and automation effectiveness, • Provide regular reporting to leadership on support performance, capacity, risks, and trends., • Pull, analyze, and interpret call data to identify trends, diagnose performance gaps, and drive staffing, coverage, and workflow decisions., • Use data to drive staffing models, prioritization, and continuous improvement initiatives. The ideal candidate: • 2-5 years of experience leading Customer Support or Technical Support teams in SaaS or technology environments., • Proven success running high-volume support operations with strong operational discipline., • Deep experience with ticketing platforms, automation tools, and support analytics., • Deep Proficiency in modern cloud-based phone systems (Zoom Phone or Similar); including call routing, tier or queue configuration, and reporting., • Demonstrated ability to improve efficiency, predictability, and customer experience simultaneously., • Strong operational and workflow leadership with a track record of applying prior best practices to improve efficiency, scalability, and consistency., • Strong leadership, communication, and change management skills., • Data-driven mindset with excellent analytical and problem-solving abilities., • Experience in MedTech or HealthTech a plus. Benefits: • Competitive Salary, • 100% Company-Paid Premiums for Employee’s Medical Health (HDHP 4500), Vision, and Dental Plans + $4,400 company sponsored contribution into an HSA, • Short-term and Long-term Disability, • Life Insurance, • 401k Matching, • Work from Anywhere within the US, • Flexible PTO, • 100% Paid Parental Leave, • Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period, • Charitable donation matching Location: Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work. About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you! RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.

Checkbook is a leading FinTech company modernizing how businesses send and receive payments. Our platform supports both digital and paper check payments, allowing businesses to issue, receive, and manage payments securely and efficiently, whether delivered online or mailed as a physical check. By eliminating manual processes and reducing operational friction, we provide simple, reliable, and cost-effective payment solutions for our clients. We’re looking for a Customer Support Manager to lead and scale our customer support function as the company grows. This role is responsible for building a high-performing support team, defining best-in-class support processes, and ensuring our customers receive timely, empathetic, and effective support across all touchpoints. You’ll sit at the intersection of customer experience, operations, and product, acting as both a people leader and a strategic partner to the business. This is a hands-on role that requires comfort jumping into tickets when needed, while also building systems and processes that scale. Team Leadership & Development • Lead, coach, and develop a team of Customer Support Representatives., • Set clear expectations around performance, quality, and customer experience., • Support onboarding, training, and ongoing development of support team members., • Foster a customer-first, collaborative, and accountable team culture. Support Operations & Process Ownership • Own day-to-day customer support operations, including ticket management, escalations, and response SLAs., • Design, document, and continuously improve support workflows, policies, and playbooks., • Ensure consistent, high-quality support across all channels (email, chat, etc.). Customer Experience & Escalations • Serve as an escalation point for complex or sensitive customer issues., • Ensure issues are resolved efficiently and with a strong focus on empathy and clarity., • Identify recurring customer pain points and proactively drive solutions. Cross-Functional Collaboration • Partner closely with Product, Engineering, Payments, Risk/Fraud, and Operations teams to resolve customer issues and improve product experience., • Advocate for the customer internally by surfacing insights, trends, and feedback., • Support launches of new features or workflows by preparing the support team and updating documentation. Reporting & Insights • Track and report on key support metrics (e.g., ticket volume, response times, resolution times, CSAT)., • Analyze trends to identify gaps, training needs, or opportunities for process improvement., • Use data to inform staffing, tooling, and operational decisions. Tools & Systems • Own and optimize customer support tools and platforms (e.g., Zendesk)., • Help implement automation, macros, and self-service resources to improve efficiency and customer experience., • Maintain internal and external knowledge bases and FAQs., • 4+ years of experience in customer support or customer experience, including at least 1–2 years in a people management role., • Proven experience leading and scaling customer support teams in a fast-paced environment., • Strong operational mindset with the ability to build processes that scale., • Excellent communication skills, with a calm, empathetic, and customer-first approach., • Comfortable handling escalations and navigating ambiguity., • Data-driven, with experience using metrics to drive improvements., • Ability to work cross-functionally and influence without authority., • Experience in fintech, payments, SaaS, or a regulated environment is a plus., • Familiarity with support platforms such as Zendesk is preferred., • Medical, Dental, Vision, LTD, and additional insurance programs, • 401(k), • Equity Compensation: Competitive base salary + bonus + equity (based on experience) Equal Opportunity Employment It is our policy to provide equal opportunities for all employees in relation to recruitment, training, and promotion. Decisions will be made solely based on job-related requirements and without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. If you need accommodations during the application process, please contact us directly

Mercier Consultancy is thrilled to offer a promising opportunity for Swedish Speaking Customer Service Representatives to join our team in the beautiful island of Malta! In this essential role, you will provide outstanding support to our Swedish-speaking clients, ensuring their inquiries are handled with professionalism and care. Enjoy a vibrant culture, stunning coastlines, and a warm Mediterranean climate while advancing your career in a dynamic and supportive environment. If you are passionate about delivering exceptional customer service and ready for an exciting opportunity, we would love to hear from you! • Deliver high-quality customer service in Swedish through various communication channels, including phone, email, and live chat., • Assist customers with their questions about products and services, providing accurate and comprehensive information., • Effectively resolve customer complaints and concerns, ensuring a positive experience for all clients., • Document customer interactions meticulously and provide feedback for continuous service improvement., • Collaborate with team members to enhance service quality and address common issues., • Stay informed about company offerings and industry developments to ensure informed support., • Participate in training and development sessions to continuously enhance your service skills., • Fluency in Swedish and English is required, with strong written and verbal communication skills., • Prior experience in customer service is preferred, but a strong willingness to learn is highly valued., • Excellent problem-solving skills and a commitment to providing outstanding customer service., • Able to manage multiple inquiries efficiently in a fast-paced environment., • Basic computer proficiency and familiarity with customer service software is a plus., • Willingness to embrace a new cultural experience while living in Malta., • Flexibility to work various shifts, including evenings and weekends, as needed., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • Private Health Insurance, • And Much More...

Welcome to Decision Foundry - Data Analytics Division! We are proud to introduce ourselves as a certified "Great Place to Work," where we prioritize creating an exceptional work environment. As a global company, we embrace a diverse culture, fostering inclusivity across all levels. Originating from a well-established 19-year web analytics company, we remain dedicated to our employee-centric approach. By valuing our team members, we aim to enhance engagement and drive collective success. We are a leading Data Analytics & Salesforce consulting firm delivering transformative digital solutions for businesses across industries. Our expert team partners with clients to unlock the full potential of the Salesforce ecosystem, with a specialized focus on data-driven marketing, automation, and AI-powered personalization. We win as an organization through our core tenets. They include: · One Team. One Theme. · We sign it. We deliver it. · Be Accountable and Expect Accountability. · Raise Your Hand or Be Willing to Extend it Role summary We are seeking a Salesforce Agentforce Developer, for our client. You'll build Agentforce agents that handle live customer support in production. Not sandbox pilots. Real contact centers, real cases, real escalations. This is a hands-on consulting role. One engagement might be an autonomous Service Replies Agent that deflects password resets and subscription cancellations. The next might be Agentforce Voice wired into a Genesys or Amazon Connect stack, with real-time transcription, intent detection, and clean handoffs to human agents. You own both. You'll be opinionated about when an agent is the right answer and when a Flow, a well-configured Service Console, or a deterministic workflow belongs instead. Clients often ask for agents because agents are the thing they've been reading about. Part of the job is pushing back. The other part is shipping the agents that do belong, grounded in Data Cloud, guard-railed through the Einstein Trust Layer, and handed off correctly when a human needs to take the call. You'll work directly with client architects, service leaders, and contact center operations. Explaining why grounding matters, why an action should be Apex-backed, and why voice agents behave differently than chat agents is part of the delivery. Responsibilities • Design and ship Agentforce agents end-to-end: Topics, Actions, Instructions, Prompt Templates, and the Apex that backs them., • Configure Data Cloud grounding (DMOs, Data Graphs, retrieval patterns) so agents respond with real customer context instead of hallucinations., • Implement Agentforce Voice deployments when the engagement calls for it: CTI integration, real-time transcription, intent detection, call summarization, escalation routing., • Build the Service Cloud foundation agents sit on: Case Management, Omni-Channel routing, Knowledge, Entitlements, SLA Milestones., • Design escalation logic that routes between autonomous handling and human agents based on case value, confidence, and business rules., • Own the Apex, LWC, and integration code that ties agents to the rest of the client's Salesforce org and external systems., • Lead technical discovery, scope Agentforce engagements, and translate support operation goals into concrete agent designs., • 5+ years hands-on Salesforce development with demonstrated Apex, LWC, and Flow delivery on client engagements., • Shipped at least one Agentforce implementation in production. Not a POC, not a Trailhead exercise. You can name the Topics, Actions, and grounding strategy you built., • Strong Service Cloud background: Case Management, Omni-Channel, Knowledge, and agent console configuration., • Salesforce Certified Agentforce Specialist., • Salesforce Certified Platform Developer I., • Hands-on Agentforce Voice deployment: contact center integration, real-time transcription, intent detection, intelligent routing., • Service Cloud Voice implementation via Amazon Connect or Genesys Cloud CX., • Salesforce Certified AI Specialist or Service Cloud Consultant., • Platform Developer II., • Multiple production Agentforce agents shipped across different agent types (Autonomous, Service Replies, Email Replies, Employee)., • Salesforce Agentforce, Agentforce Voice, Agent Builder, Prompt Templates, Einstein Trust Layer, Data Cloud, Service Cloud, Service Cloud Voice, Apex, Lightning Web Components, Salesforce Flow, Omni-Channel, SFDX, • Work Model – Onsite, • Employment Type - Full-time, • Salary - $90 – $120/hour, • Decision Foundry is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

About Agero: Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit ___. Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. NOW HIRING: Remote Response Associates in Roadside Assistance We are actively seeking Remote Response Associates (Customer Service Representatives) to handle inbound calls within our Roadside Assistance department. As the first point of contact for customers experiencing vehicle breakdowns or emergencies, you will provide calm, empathetic support, dispatch service providers, and ensure every customer feels safe and supported. • Start Date: Monday, March 30, 2026, • Training Schedule: 3:00 pm – 11:30 pm EST, M-F for 2 weeks live on Zoom, • Production Schedules: PM shifts available (Full-time only), • Pay: $16.25 per hour + monthly bonus opportunities, • Location: Must reside in AL, AZ, FL, GA, MS, TN, or VA., • Remote Position:This is a work-at-home role. If hired, you’ll train and work remotely online from your home residence., • Equipment: Bring-Your-Own-Device (BYOD). You will be required to provide your own compatible computer and equipment for this role as confirmed by passing the Harver system checker process. About the Role As a Response Associate, you serve as a lifeline for customers facing roadside emergencies such as flat tires, lockouts, dead batteries, and mechanical failures. Because customers often reach out feeling overwhelmed or unsafe, you will manage these high-stress situations with calm, empathetic guidance and consistent reassurance. You will coordinate directly with external providers to ensure the accurate and rapid dispatch of tow trucks and service vehicles. Your ability to make quick decisions under pressure directly impacts customer safety, satisfaction, and our reputation as a trusted roadside service provider. What You'll Do • Handle High-Volume Calls: Gather essential details regarding location and vehicle issues to dispatch assistance quickly., • Dispatch with Accuracy: Coordinate efficiently with service providers to ensure the right help arrives at the right time., • De-escalate & Support: Use active listening and empathy to calm frustrated or anxious customers., • Navigate Digital Tools: Utilize multiple web-based systems and dispatch tools to track service progress accurately., • Excel in a Virtual Team: Thrive in a performance-driven remote environment, collaborating with peers and managers via Zoom and Google Chat. Training and Schedules • Start Date: Monday, March 9, 2026, • Training Schedule: 3:00 pm – 11:30 pm EST, M-F for 2 weeks live on Zoom, • Attendance & Performance: 100% attendance is required during the training period to ensure your success. Your performance will be assessed throughout this time, and you will have ongoing opportunities for cross-training to expand your skills and advance your career., • Production Schedules: Full-time only. Available Production Schedules: • 2:00 pm – 10:30 pm | Off: Wed/Thu OR Mon/Sun, • 2:30 pm – 11:00 pm | Off: Mon/Tue OR Fri/Sun, • 3:00 pm – 11:30 pm | Off: Wed/Thu OR Mon/Sat, • 3:30 pm – 12:00 am | Off: Tue/Wed OR Thu/Fri, • 4:00 pm – 12:30 am | Off: Mon/Sat OR Tue/Sun, • 4:30 pm – 1:00 am | Off: Thu/Fri OR Tue/Sat, • 5:00 pm – 1:30 am | Off: Mon/Sun OR Wed/Thu, • 2:00 pm – 12:30 am | Off: Mon, Tue, Sat, • 2:30 pm – 1:00 am | Off: Mon, Wed, Thu, • 3:00 pm – 1:30 am | Off: Tue, Fri, Sat, • 4:00 pm – 2:30 am | Off: Wed, Thu, Sun, • 5:00 pm – 3:30 am | Off: Mon, Thu, Sun, • 5:30 pm – 4:00 am | Off: Mon, Thu, Fri Please Note: All schedules are in EST and include weekend shifts Pay, Benefits,and Career Growth • Starting Pay: $16.25 per hour + monthly performance and attendance bonuses., • Benefits: Medical, Dental, and Vision; 401(k) with match; Paid Time Off; Tuition Reimbursement; and Complimentary Roadside Assistance., • Career Growth & Development: Invest in your future with access to online skill-building courses, mentorship, and cross-training programs designed to build the expertise needed for advancement at Agero., • Compensation Note: Actual salaries may vary and may be above or below the range presented based on various factors, including, but not limited to, work location, experience, job-related skills, and relevant training and education. What We’re Looking For • Empathy in Action: You have a natural ability to connect with customers, validate their feelings, and provide genuine reassurance during stressful situations., • Effective Two-Way Communication: Strong active listening skills paired with the ability to provide clear, concise explanations for updates and solutions., • Sound Judgment Under Pressure: The ability to stay composed and make fast, informed decisions during roadside emergencies., • Multitasking Mastery: Highly organized and capable of managing calls, dispatch requests, and multiple systems simultaneously. You can comfortably speak with customers or providers while typing detailed notes and navigating multiple screens., • Problem-Solving & De-escalation: A patient and professional approach to resolving customer concerns, with a talent for turning a difficult situation into a positive experience., • Computer & Technical Proficiency: Skilled at navigating digital tools and dispatch software with confidence. You are comfortable using Google Workspace (Gmail, Docs, Sheets) and can type at least 30 wpm accurately. Position Requirements • Location: Must currently reside in Alabama, Arizona, Florida, Georgia, Mississippi, Tennessee, or Virginia., • Experience: 1+ year of customer service experience, ideally in a fast-paced contact center. Reliable tenure, demonstrated career growth, and a background in remote work are strongly preferred. Experience in retail, fast-food, hospitality, administrative, or warehouse/production roles is highly transferable and valued., • Customer Focus: A genuine passion for helping others with a proven track record in customer-facing support roles., • Technical Skills: Proficient in Google Workspace (Docs, Sheets, Gmail) and skilled at navigating web-based systems to manage customer and vehicle information., • Remote Readiness: Ability to thrive in a virtual contact center, collaborating effectively via phone, email, chat, and Zoom., • Flexibility: Open availability for all shifts, including days, evenings, nights, weekends, and holidays - to support our customers during peak times., • Background Check: Must successfully pass a criminal background screening., • Home Office (BYOD): Requires a dedicated, quiet workspace. You must provide your own equipment, including a compatible desktop or laptop, wired high-speed internet, a webcam, a mobile phone, and a wired headset. Remote Technology Requirements To ensure your success, your home office must meet the following technical specifications, which will be verified via the Harver System Checker during the application process. Required Equipment & Specs • Computer: Personal desktop or laptop (manufactured in 2020 or later)., • Operating System: Windows 11 (Versions 24H2 or 25H2 only)., • Processor: Intel or AMD 2+ cores, minimum 3.5 GHz (boosted/turbo speed)., • Memory & Storage: 8 GB RAM (or greater) and at least 20 GB of free space., • Peripherals: Webcam and a wired headset., • Browser: Google Chrome (23+) or Mozilla Firefox (3+)., • Internet: Secure, wired high-speed connection (no Wi-Fi)., • Min Download: 25 Mbps | Min Upload: 10 Mbps | Max Latency: 80ms–100ms., • Mobile Device: An active cell phone capable of SMS and app downloads for two-step authentication. Not Allowed (Incompatible) • Devices: MacBooks, iPads, iMacs, Chromebooks, Surface Pro/Go, or Samsung Notebooks., • Connections: Mobile hotspots, Wi-Fi, satellite internet, or USB tethering., • Software: VPNs, privacy/proxy services, or hosted/virtual PC services., • OS Versions: Windows 11 versions 21H2, 22H2, and 23H2 (No longer supported by Microsoft). Before Applying: Verify Your Windows Version As of November 2025, Microsoft has discontinued support for older versions of Windows 11. You must be on version 24H2 or 25H2 to be eligible. • Check Your Version: Press the Windows Key + R, type "winver", and hit Enter., • Upgrade if Needed: If you are on an unsupported version, go to Settings > Windows Update and select Check for Updates., • Alternative: Download the Windows 11 Installation Assistant from Microsoft’s official site to run the update manually. Upgrades are typically free and take only a few minutes. The Hiring Process Our selection process is transparent and conversational because we want to learn about your career goals and passion for service beyond just what’s on your resume. We’re looking for high-energy individuals who combine strong communication and multitasking skills with a knack for problem-solving and a comfort with evolving technology. If you’re eager to grow your professional journey with us, let’s talk and see if we’re a match. The Step-by-Step Journey: • Application: Submit your information through our careers page—it only takes a few minutes!, • Tech & Skills Check: Keep an eye on your email for a Harver link to complete a 10-minute computer skills assessment and device system check. This ensures your home setup is ready for the role., • The Video Interview: If your profile and tech check align, you’ll be invited to a 30-minute Zoom interview with a Recruiter to discuss your experience and goals., • Shift Selection: If we move forward with an offer, you will receive a link to browse available training classes and select the production schedule that works best for you., • Offer & Onboarding: Once your schedule is confirmed, we will send your official Offer Letter. All offers are contingent upon passing a criminal background check. Hiring Remotely In: AL, AZ, FL, GA, MS, TN, and VA Important Dates • Last Day to Apply: Friday March, 13, 2026 at 05:00 pm EST, • Anticipated Start Date: Monday, March 30, 2026 We Want to Hear From You: Apply Now If you are driven by a passion for service and are committed to making a positive impact, we invite you to join our contact center team Grow your career with Agero and make a genuine difference every day. Once you apply, check your inbox for the Harver Assessment link to get started! Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: • Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families., • Financial Security: 401(k) plan with company match and tuition assistance to support your future goals., • Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually., • For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually., • Family Support: Parental planning benefits to assist associates through life’s milestones., • Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job DescriptionGridmatic is a high-growth startup and a new kind of energy company, delivering affordable, clean power by optimizing renewable energy and grid-scale batteries. With offices in the Bay Area and Houston, we bring together Silicon Valley–style innovation with deep, hands-on expertise in real-world power markets and energy retail.As solar and wind become the fastest-growing sources of electricity, variability from weather and grid conditions makes energy prices more volatile. Gridmatic tackles this challenge with industry-leading forecasting and optimization—and gives our team the opportunity to work on problems that truly matter. Forecasting and trading energy are the foundation of what we do. We ingest large-scale data—weather, prices, load, and grid conditions—to build probabilistic machine learning forecasts that drive real operational decisions. Our work directly determines when power is bought, stored, or deployed, turning uncertainty into value for customers and the grid.Our impact is measurable. Gridmatic is the most profitable participant in ERCOT’s wholesale market and operates the top-performing battery asset in CAISO. Profitable without venture capital, we offer a collaborative, low-ego environment where rigorous thinking, autonomy, and continuous learning are core to how we work. The Company:Gridmatic is a startup trying to help decarbonize the grid by using deep learning to forecast energy prices. We believe better forecasting can have a real-world impact on energy and climate. As extreme weather events get more common, energy prices become increasingly volatile — for instance, in the Texas energy market, prices can go 50x higher than usual in extreme scenarios. When this happens, the ability to forecast these price spikes becomes increasingly important. We use our machine learning (ML) forecasting and optimization to trade in energy markets, make large-scale battery storage systems more efficient, and sell energy to businesses to protect them from extreme price volatility. Our deep learning models have proven very successful in trading in energy markets, we’re successfully operating multiple large batteries (50MW+), and we now sell energy to hundreds of businesses. We have a very strong team with significant expertise in ML, energy, and optimization. If you’re interested in working on complex real-world problems, large-scale data challenges, and applying ML to climate and energy, we’d love to talk to you. The Role:We’re looking for an engineer to help lead the scaling and reliability of our data infrastructure, which is core to the ML work we do at Gridmatic. Forecasting energy prices is challenging. We have very effective price forecasting models, but we’d like to go much further — scaling the amount of data we can use in our ML models by a factor of 10-100x by incorporating petabyte-scale weather data, increasing spatial granularity of our price forecasting, and more. We’d also like someone who can tackle the challenge of scaling and improving reliability of our data platform. We deal with a lot of real-world problems when ingesting data from external sources — downtime, late-arriving data, changing schemas. Improving the reliability of our data pipelines will be critical to our ability to make an impact on the grid.What we’re looking for: • Experience building the infrastructure for large-scale data processing pipelines (both batch and streaming) using tools like Spark, Kafka, Apache Flink, and Apache Beam., • Experience designing and implementing large-scale data storage systems (feature store, timeseries DBs) for ML use cases. Strong familiarity with relational databases, data warehouses, object storage, timeseries data, and being adept at DB schema design., • Experience building data pipelines for external data sources that are observable, debuggable, and verifiably correct. Have dealt with challenges like data versioning, point-in-time correctness, and evolving schemas., • Strong distributed systems and infrastructure skills. Comfortable scaling and debugging Kubernetes services, writing Terraform, and working with orchestration tools like Flyte, Airflow, or Temporal., • Strong software engineering skills. Being able to write easy-to-extend and well-tested code. Our stack includes: Python, GCP, Kubernetes, Terraform, Flyte, React/NextJS, Postgres, BigQueryWhat you might work on:, • Owning and scaling our data infrastructure by several orders of magnitude. This includes our data pipelines, distributed data processing, and data storage., • Building a unified feature store for all our ML models., • Efficient storing and loading hundreds of terabytes of weather data for use in AI-based weather models., • Processing and storing predictions and evaluation metrics for large-scale forecasting models.You might be great for this role if:, • You have 4+ years of experience building data infrastructure or data platforms, • You have experience with ML infrastructure and have worked at companies that use ML for core business functions, • You’re comfortable with ambiguity and a fast-moving environment, and have a bias for action, • You learn and pick up new skills quickly

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Badging Admin - Full Time in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech and communications location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help deter security-related incidents. In this role, you will deliver outstanding customer service and clear communication while supporting a caring, agile, and innovative team that values reliability, teamwork, and integrity every day. Position Type: Full Time Pay Rate: $26.00 / Hour Job Schedule: DayTimeMon08:00 AM - 04:30 PMTue08:00 AM - 04:30 PMWed08:00 AM - 04:30 PMThur08:00 AM - 04:30 PMFri08:00 AM - 04:30 PM • Ability to meet and maintain any applicable State licensing or certification requirements Type and Length of Specific Experience Required: • Must possess a minimum of 2 years of work experience in a direct customer service role, • Work history to include all of the following:, • Demonstrated understanding of security operations, • Ability to act in a decisive manner in emergency situations, • Demonstrated planning, organizational and project management skills Skills Required: X Effective oral and written communication X Planning and organizing X Proficiency with Microsoft Office Applications X Problem solving Financial forecasting, predicting X Coaching, mentoring, motivating X Active listening X Encourage effective teamwork X Assess and evaluate situations effectively X Synthesize facts, concepts, principles X Multitasking X Identify critical issues quickly and accurately X Compile, sort, and interpret data X Research, investigate, compile information X Mediate conflict with tact, diplomacy X Write informatively, clearly and accurately Negotiate X Advanced Creativity X Safety Oriented X Setting and achieving goals X Strong diplomacy skills and sensitivity protocol X Attending to detail X Other: III. OTHER RELATED ATTRIBUTES THAT WOULD ENHANCE HIRING CONSIDERATION: • College degree in business, hospitality, or other administrative management field Specific Task or Responsibility 1 Responsible for ensuring services requested by client employees (including WPR, IT, and HR), contractors and visitors are completed in a timely manner 2 Responsible for all badge production (HelpZone requests) employee/vendor badges, temporary/ /service badges, including remote printing at various locations. 3 Provides badge support for Cisco intern events, and acquisitions. 4 Responsible for maintaining all Client Service office equipment conducting weekly inventory Processing shipments of badges and other equipment to other Cisco offices. 5 Responsible for side projects assigned by Corporate Security department 6 Understand and successfully executes his/her post orders including enforcement of client and company policies, rules and regulations 7 Incoming phone calls, click to chat, service badge activation requests, processing email requests and case creation/management 8 Running badge reports, conducting audits and organizing badge related events 9 Attend and provide topics for one to one and monthly team meetings. Title(s) and number of employees supervised: N/A VII. TRAVEL: 0 % travel per year: Regional National International VIII. PHYSICAL REQUIREMENTS AND ENVIRONMENT: Environment: Office; minimal to no work in extreme temperatures is expected Major activity: Working on PC while sitting; telephone use Physical efforts to carry out job duties: Limited, to include some standing, bending, limited stretching and reaching Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: . If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2026-1584304

Join Human Longevity and be a part of revolutionizing the future of medicine! Healthcare, reimagined. Proactive. Precise. Personalized. About Human Longevity At Human Longevity, our mission is to revolutionize medicine by bridging the gap between health span and life span, where our members continue to enjoy optimal health and functionality well into 100+. We provide preventative, predictive and personalized longevity precision medicine that enhances performance and functionality. Our goal is to help our clients enjoy every facet of life by empowering them with technology input and actionable health plans. At Human Longevity, we believe in the science behind longevity medicine, not sensationalism. Our AI-data driven longevity platform blends data and cutting-edge science to create personalized goals for our members, delivering exceptional care all in a relaxing luxurious environment. What is the opportunity? The Physician will report to Medical Director of clinic location, with oversight by leadership of Nucleus Medical Group (medical group partnered with Human Longevity). They will assume responsibility for a wide scope of care, including ordering and evaluating tests as well as performing treatments as clinically indicated. They will be responsible for delivering the longevity precision medicine to our members as set forth by the leadership team. This role requires a focus on optimal proactive preventive care, longevity medicine guidance, optimization of client retention, and passion in growing our AI technology as well as furthering longevity science. Join our team of highly trained, passionate clinicians! What’s in it for you? You will be working with world renowned specialists and longevity trailblazers. From Dr. Craig Venter to our Buck Institute partnership along with our internal team of medical leaders, Human Longevity is a place where clinicians not only save lives daily, but can also thrive in knowledge-based growth, connections to community thought leaders, and scientific advancements. As our team members are essential to the lives of our members and also to our company, you will receive the full membership advantages of Human Longevity for your own personal health as well. Our passion is in extending not just the lives of our members, but also of our team members. What will you do? The Physician will provide advanced clinical medical care in the examination, assessment, and provision of comprehensive care for our members. Our clinicians maintain a clean work environment as well as positivity towards staff and assist in tech as well as clinical developments of our company. Clinicians also are responsible in directing and coordinating the activities of medical assistants they work with, while consulting with and taking direction from medical director. A harmonious work environment is crucial to our company. We encourage mutual learning from all of our clinicians. Tasks and Responsibilities • Provide precision medicine-based concierge longevity care to roughly 200 clients, • As the client’s private longevity precision medicine physician, he/she is responsible for providing client’s medical and health management services, • Participate in the Nucleus Medical Group, focusing on day-to-day clinical operations and development, as well as personalized, prevention focused medical care and targeted health promotion services, • Provide regular clinical support within the practice and also via telemedicine modalities (e.g. phone, email, video chat), • Provide direct clinical oversight to a group of pre-assigned clients; assure high client satisfaction and high client retention rate, • Coordinate with HLI’s Care Delivery System daily to deliver medical care and to support client’s consultation services with medical specialist, • Supervise a team of nurses, technologists, and clinicians in a client-centered model, help clients set health goals, and support daily clinical work, • Help contribute to consolidated report development for quality control purposes, • Regularly review and deliver consolidated reports to clients and develop health goals, • Provide clinical management for clients in collaboration with multidisciplinary internal and external clinician partners, • Assist in training and development of internal and external longevity precision care and specialist physicians committed to delivery of genomics-based, technology-driven medicine Minimum Qualifications (Must have) • 10+ years of experience working as a primary care-oriented physician with background in internal medicine or family practice, • Have the passion and skills to delight clients with service-oriented approach and empathetic client interaction., • Board Certified or pending Board certification in Internal Medicine or Family Medicine. Other certifications considered on a case-by-case basis., • Must have or be willing (and qualified) to obtain an unrestricted medical license for California, • Commitment to practice of science-based medicine, • Demonstrate ability to manage, motivate, and empower diverse clinical teams, • Interest in or relevant experience in implementation of innovative medical care models, • Excellent communication skills, • Strong leadership and team-oriented with excellent interpersonal skills. Preferred Qualifications • Functional and/or Integrative Medicine training, • Experience working in direct pay or concierge medical settings, • Able to thrive in an often ambiguous, challenging, and fast-paced environment, • Experience in working with early stage medical or biotech companies, • Health coaching and behavioral change training, • Knowledge of clinical genetics Compensation Package • Competitive compensation and benefits, • Plus Stock Options What do you need to succeed? To ensure success, the Physician will be detail-oriented with the ability to deliver care in a compassionate manner; personalizing care that ensures optimal health and comfort. Collaboration amongst departments of services and care are crucial in our clinician’s success as well as the success of our company. We also encourage our physicians to engage in technological and medical advancements and developments. Human Longevity, Inc. is an equal opportunity employer DISCLAIMER: The information on this description has been designed to indicate the general nature and level of work. It is not designed to be interpreted as a comprehensive inventory of all duties and responsibilities of an employee to this job.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ___ ✨ About the Role This role is for a Senior Engineering Manager where you’ll be a manager of managers. You will be leading across multiple teams in an org of around 20-30 people. We’re expanding and your role as the Senior EM will be to grow and build new squads as needed. Your direct reports will include Tech Leads, Senior Engineers and 2-3 Engineering Managers. Senior Engineering Managers at Monzo are part of cross-functional, autonomous teams and groups. Our teams are mission driven, and typically include Product Managers, backend, web and mobile engineers as well as data scientists, designers and subject matter experts relevant to that mission. Teams are organised into groups, and then collectives - we aim to keep our line management structure as shallow as possible, and for teams to directly own decision making relevant to their work. Senior Engineering Managers are accountable for the technical and delivery outcomes for their area - that means supporting and developing best in class engineering talent, as well as creating an inclusive team environment for people to do their best work. You’ll be responsible for structuring, organising, supporting and challenging your team to deliver on their mission. You can read more on the expectations of Senior Engineering Managers in our ___. Is this role right for you? While this is not a role which requires hands-on-coding, we are looking for an experienced manager who has a strong technical and delivery background and has worked as a software engineer in previous roles. We recognise that Senior Engineering Managers lead in different ways, we’re looking for someone who is adept at: • Delivery and Execution: Enjoys taking accountability for delivery across your squad(s), collaborating with the Technical Lead and Product Manager., • Engineering and Operational Excellence: Actively fosters a high bar for engineering excellence within your teams. You’re accountable for the technical outcomes your teams deliver alongside individual engineer performance and growth, so holding a high bar (and clearly articulating your expectations) is key., • People Leadership: Has experience directly managing at least 2-3 Engineering Managers and leading orgs of around ~20 engineers. You can support, coach and develop them through their career with regular 1:1s and continuous feedback., • Technical Influence: Partners with senior engineers to drive technical initiatives that raise the bar for our engineering practices., • Stakeholder Relationships: Builds strong stakeholder relationships with other teams, and creates a focus space for engineers to do their best work., • Organisational Wide Impact: Collaborates with the wider engineering organisation to contribute to company-wide best managerial and technical practices and standards. We consider your application across all open EM roles at Monzo independent of which role you've applied for, so if you've recently applied to a similar role at Monzo and have been unsuccessful, please wait 6 months before applying again. The interview process: After an initial informal recruiter call you go through two main stages • Initial Call (1 hour) You'll meet with one of our Senior Engineering Managers or Engineering Directors. They'll ask you about your previous experience, in particular people leadership, product delivery and technical leadership. They’ll ask example based questions (‘Tell me about a time when…’), • Loop Stage (3 hours 30 mins) The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability) and one 30 minute reverse interview (more details below). The Loop is one stage and the interviews in this stage are: All things going well, you'll have completed the hiring process 🚀 Our average process takes around 3-4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process. If you’d like to ask a question sooner, email . Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. What’s in it for you: 💰Base salary £130k - £160k + Equity + Benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits___ #LI-Remote #LI-AL1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our ___, 2023 ___ and 2023 ___ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Teleo is a robotics startup disrupting a trillion-dollar industry. Teleo converts construction heavy equipment, like loaders, dozers, excavators, trucks, etc. into autonomous robots. This technology allows a single operator to efficiently control multiple machines simultaneously, delivering substantial benefits to our customers while significantly enhancing operator safety and comfort. Teleo is founded by Vinay Shet and Rom Clément, experienced technology executives who led the development of Lyft’s Self Driving Car and Google Street View. Teleo is backed by YCombinator, Up Partners, F-Prime Capital, and a host of industry luminaries. Teleo’s product is already deployed on several continents and generating revenue. Teleo is poised for rapid growth. This presents a unique opportunity to be part of a team that is creating a product with a profound impact on our customers, working on cutting-edge 100,000-pound autonomous robots, engineering intricate systems at the intersection of hardware, software, and AI, and joining the early stages of an exciting startup journey. The Customer Success Technician will work directly with mining and construction customers to install, integrate, and maintain Teleo’s remote operation and AI systems on heavy equipment. This role requires strong hands-on mechanical and electrical aptitude, the ability to work independently in field environments, and a willingness to learn complex, cross-domain systems. • Measuring and integrating mechanical and electrical components, • Installing and optimizing on-equipment systems and network infrastructureT, • roubleshooting mechanical, electrical, and connectivity issues, • Supporting new vehicle, control station, and network deployments, • Performing routine maintenance and service visits, • 2+ years of experience in a Technician or Mechanic role, • Experience in Mining, Construction, Mechanical, Automotive, or other Industrial fields, • Experience integrating mechanical, electrical, and hydraulic systems preferred, • Hands-on experience with electrical systems, including rework and splicing, • Ability to use electrical test instruments (multimeter, continuity tester, etc.)Comfortable working from technical drawings and schematics, • Proficient with computers (email, chat tools, spreadsheets, documentation), • Comfortable using power tools (grinder, drill, fabrication tools) and performing mechanical assemblies, • Physically capable of performing field work, including lifting, climbing, and working on heavy equipment, • Ability and willingness to travel 50%+ to customer sites (regional driving and periodic out-of-state travel), • Strong communication skills and professional customer interaction, • Fluent in English (written and spoken), • Demonstrated willingness to learn and grow in a fast-paced, evolving technical environment, • Strong work ethic and accountability, • Ability to use CAD platforms, • Understanding of electrical diagram platforms

Mercier Consultancy MD is thrilled to offer exciting Norwegian Speaking Customer Service positions in picturesque Greece, complete with a fully paid relocation package! This is a fantastic opportunity to advance your career while enjoying the rich culture and stunning scenery of Greece. At Mercier Consultancy MD, we value our employees and strive to create a positive and supportive work environment. As part of our dedicated team, you will play a crucial role in delivering exceptional customer service and ensuring our clients' satisfaction. • Provide outstanding support to Norwegian-speaking customers through phone, email, and chat, ensuring a friendly and professional approach in all interactions., • Assist customers in understanding our products and services by delivering clear and accurate information., • Swiftly resolve customer inquiries and complaints to enhance overall customer satisfaction., • Maintain accurate records of customer interactions and follow up to ensure their needs are met., • Collaborate with team members and other departments to improve service delivery and support., • Stay up-to-date with company offerings and industry trends to provide effective assistance., • Fluency in Norwegian (both written and spoken) is essential; additional language proficiency is an advantage., • Experience in customer service roles, particularly in a multilingual environment, is preferred., • Excellent communication skills, focused on building positive relationships with customers., • Strong problem-solving abilities with a customer-first mindset., • Comfortable using computer systems and CRM applications., • A proactive attitude, enthusiasm for new experiences, and willingness to relocate to Greece., • Flexibility to work varied hours, including evenings and weekends as required., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

Next Job Abroad is seeking a highly motivated German Speaking Customer Support Agent to join our dynamic team within the thriving iGaming industry in Malta. This role presents an exceptional opportunity for individuals fluent in German to provide outstanding customer service while residing in a picturesque Mediterranean setting. As a Customer Support Agent, your primary responsibility will be to assist German-speaking clients, ensuring their inquiries and concerns are addressed promptly and effectively. In this position, you will be tasked with responding to customer inquiries, resolving issues, and offering comprehensive information on our diverse array of gaming products and services. Candidates who exhibit professionalism, excellent communication skills, and a dedication to customer satisfaction are encouraged to apply. Our relocation package facilitates a smooth transition to life in Malta. • Deliver exemplary customer support to German-speaking clients via chat, email, and phone., • Efficiently resolve customer inquiries and issues in a professional manner., • Provide detailed information regarding our gaming services to enhance customer understanding and satisfaction., • Collaborate with team members to maintain high service standards and operational efficiency., • Document customer interactions and maintain accurate records in our CRM system., • Collect and analyze customer feedback to facilitate service improvements., • Participate in ongoing training initiatives to further develop your product knowledge and customer service skills., • Fluency in German and proficiency in English; knowledge of additional languages is advantageous., • Prior experience in customer service or a related field is preferred., • Demonstrated strong communication and interpersonal skills with a focus on delivering exceptional customer care., • Able to manage multiple tasks and prioritize effectively in a fast-paced environment., • Familiarity with customer relationship management (CRM) systems and support tools is beneficial., • Willingness to relocate to Malta and adapt to a new culture., • A genuine interest in gaming and familiarity with the iGaming industry will be considered an asset., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Hybrid working setup., • Yearly salary €25.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Step into an exciting career with Patrique Mercier Recruitment JP as an Italian Speaking Customer Service Agent, located in beautiful Greece! This role offers a fully paid relocation package, enabling you to embrace a new lifestyle while enhancing your professional skills. As a key member of our customer service team, you will assist Italian-speaking clients by addressing their inquiries and providing outstanding support. This is a fantastic opportunity to grow your career in an international environment and immerse yourself in a rich cultural experience. If you are passionate about customer service and ready for a new adventure, we would love to hear from you! • Deliver exceptional customer service to Italian-speaking clients through phone, email, and chat interactions., • Efficiently resolve customer inquiries and issues, ensuring a satisfactory experience., • Maintain a comprehensive understanding of our products and services to assist customers effectively., • Document customer interactions accurately in the company's CRM system., • Work collaboratively with team members to foster a supportive and effective working environment., • Participate in ongoing training to continuously enhance your knowledge and skills., • Contribute ideas to improve processes and customer experience., • Fluent in Italian and English, both written and spoken., • Excellent communication skills with a focus on customer satisfaction., • Able to thrive in a fast-paced, team-oriented environment., • Prior customer service experience is a plus but not mandatory., • Proactive approach and strong interpersonal skills., • Willingness to relocate to Greece and embrace a new culture., • Positive mindset with a genuine enthusiasm for assisting customers., • Private Health Insurance, • Training & Development, • Performance Bonus, • Fully Paid Training, • Great Salary, • Fully Paid Relocation Package ( flight, transfer and hotel )

Next Job Abroad is thrilled to present a fantastic opportunity for a German Speaking Customer Support Agent to join our enthusiastic team in beautiful Greece. This role is perfect for individuals eager to leverage their language skills while enjoying the perks of living in a stunning Mediterranean locale, with fully paid relocation assistance to support your move. In this position, you will play a key role in providing exceptional customer service to our German-speaking clients. Your abilities will directly impact customer satisfaction, ensuring that all inquiries and issues are managed efficiently and professionally. • Provide top-tier customer support through live chat, email, and phone for our German-speaking customers., • Respond to customer inquiries, troubleshoot issues, and manage complaints with a focus on delivering a positive experience., • Assist users in navigating our gaming platform, ensuring they make the most of our services., • Collaborate effectively with colleagues to meet service goals and uphold quality standards., • Accurately document customer interactions in our support systems for effective follow-up., • Engage in ongoing training to deepen your understanding of our products and improve service delivery., • Fluent in German and proficient in English; additional languages are a plus., • Previous experience in customer support or a similar role is preferred., • Outstanding communication skills with a strong emphasis on providing excellent customer service., • Ability to thrive in a fast-paced environment while managing multiple customer inquiries., • Familiarity with customer support software and CRM systems is advantageous., • Willingness to relocate to Greece and embrace a new lifestyle., • A genuine interest in gaming and knowledge of the iGaming industry will be considered beneficial., • Career growth opportunities in a renowned company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Greece, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Fully remote (within Greece) working setup., • Yearly salary around €23.000., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package: 4 week of all inclusive hotel stay, flight booked and paid by the company., • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Join Patrique Mercier Recruitment FR as an Italian Speaking VIP Customer Support Agent. This exciting role provides you with the opportunity to work with high-profile clients in a premium environment, offering exceptional service and support in a fast-paced setting. If you have a passion for customer satisfaction and a flair for communication, this is the perfect role for you! • Deliver personalized support to VIP customers, addressing their inquiries via various channels including phone, email, and chat., • Build and maintain strong relationships with high-value clients, ensuring a seamless experience., • Respond to complex inquiries and resolve issues swiftly, demonstrating your expertise and dedication., • Document customer interactions comprehensively to ensure continuity of service., • Collaborate with other departments to facilitate effective resolutions and enhance the client experience., • Proactively identify areas for improvement in service delivery and suggest changes to processes., • Stay informed about the latest products and services to provide accurate and relevant information., • Fluency in Italian and English, both written and spoken., • Demonstrated experience in customer support roles, preferably with VIP clientele., • Exceptional communication and interpersonal skills., • Strong problem-solving skills and ability to handle high-pressure situations., • Detail-oriented with excellent organizational skills., • Familiarity with CRM systems and standard office software., • A proactive approach and a passion for delivering outstanding customer service., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Training, • Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ), • Health Insurance, • Private Health Insurance, • 2 Extra Salaries Per Year, • And Much More...