Superfood Cafe Assistant Manager High Pay
16 days ago
San Jose
Job DescriptionJob Description: • Act as manager when manager is unavailable, • In charge of shifts and delegating tasks, • Restock the register nightly for the correct change, • Take deposits to the bank several times a week and maintain an accurate count of petty cash, • Assist with managing inventory and placing orders, • Assist in writing the schedule and collecting information from employees about schedule issues, • Assist with Marketing activities both online and offline., • Lead the team, making sure food is made accurately and taken to customers in a timely manner, • Train other team members as needed, • Perform delivery of occasional Catering orders if needed., • Show exemplary knowledge of the job and excellent customer service, • Deal with upset customers/problems with food in a polite way, making sure the customer is happy, • Accept deliveries, making sure that deliveries are complete and correct or that refunds are issued, • Communicate with managers/owners about the status of inventory; whether everything arrived on time and orders came complete and correct; whether any items in the store are running low, • Communicate with managers/owners about employees: strengths and weaknesses, dependability, customer service, etc., • Manage the break schedule, making sure employees are arriving on time and take appropriate breaks, • Attend Management Meetings, • Communicate with managers/owners about new ideas i.e. better methods to improve efficiency, safety etc., new recipe ideas etc., • Assist with interviews, evaluations, and training, • Memorize the training material and be able to explain the health benefits of the ingredients and the food to customers in an upbeat and informative manner, • Keep the front lobby and outside area clean, • Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times, • Assist and ring up guests, answer phone calls and take orders over the phone, • Have a thorough knowledge of the food and recipes. Must be able to follow recipes and to make all food in a timely and sanitary manner., • Prep food according to proper procedures, • Continuously and thoroughly clean the kitchen and lobby, • Put away deliveries and keep everything organized, • Washing dishes and put away, • Communicate with other staff to ensure that all orders are made correctly and in a timely way, • Carry out food to customers, • Show up on time and take breaks for the appropriate length of time, • Complete all opening and closing duties, • Perform additional tasks requested by your manager Follow sanitation guidelines, • Stock and rotate food, • Adhere to safety procedures, • Practice cost-cutting measures, • Pitch in and work as a team, • Track food quality, • Handle specials circumstances, • Become food certified, • Must be able to handle a basic computer, POS system; handling cash and credit cards, • Follow health, sanitary, and safety requirements, • Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency, • Maintain a clean and work appropriate personal appearance, • Come to work with a positive attitude, and are willing to work well with others, • Leadership abilities and management experience a plus, • Restaurant experience a plus