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Job Description WHO WE ARE Seagull Software, LLC, is a global leader in real-time, item-level visibility and label management solutions, dedicated to powering the world’s most complex supply chains with innovative tools for traceability, authentication, and automated inventory management. Our BarTender™️ platform enables businesses across all industries to design, manage, print, and automate the production of labels, barcodes, and RFID tags, ensuring seamless tracking and compliance for over 100 billion unique identifiers each year. Leveraging the Mojix™️ high-security, scalable SaaS traceability platform, Seagull delivers end-to-end intelligence, harmonizing data to drive operational efficiency, enhance customer experiences, and reduce risk. Learn more at . We’re a growing, profitable, mid-size business with a 40-year history of leading in our field. Headquartered in Redmond, Washington, with offices across the United States, Europe, and Asia, Seagull empowers businesses worldwide to keep their products moving, traceable, and safe. You’ll work with global, talented, and diverse teams, passionate about what they do and its impact on everyone, everywhere. Join us and help shape the way the world works. LOCATION This role can be performed as hybrid in the Redmond, Washington, area, or as a remote position in the US. It requires working an 8.5 hour shift between the hours of 7AM - 6PM PST. Some weekend work may be required. WHO YOU ARE You are a self-motivated, customer support professional with strong computer aptitude. You are dedicated to providing outstanding customer service and eager to learn new technical skills to make a real difference in a growing company as part of a global team. WHAT YOU WILL DO As part of our collaborative Technical Support Team, you will be the first line of communication with our external customers, providing technical assistance on Seagull Software on-premises and SaaS solutions (our main product being BarTender), and our printer drivers. We consider our technical support to be a vital part of the products we sell and want it to be the best. You will: • Be the first point of contact with external customers over email, chat, and phone., • Provide support to customers by identifying, troubleshooting, and resolving technical issues relating to our enterprise software and third-party applications., • Escalate issues to higher support tiers, as needed., • Research and answer miscellaneous questions about software capabilities from resellers and end users., • Identify and record details about support tickets and contribute to the documentation and the Knowledge Base., • Play a vital role in suggesting improvements to our product., • Work closely with other departments, including Engineering, IT, QA and Sales., • Have the opportunity to take on special tasks and projects, such as report writing, product documentation, suggest improvements for our products and programming., • Above all, provide a World-Class customer experience.WHAT WE REQUIRE, • Prior experience as a technical support representative, demonstrating excellent customer service and troubleshooting skills., • Strong knowledge of Windows operating systems., • Technical aptitude, with the ability to quickly learn and work with new software., • Strong written and verbal communication skills, with the ability to speak clear English and communicate effectively., • Problem-solving ability and active listening skills., • Ability to successfully collaborate with different teams, as well as being self-motivated to work individually., • Some shifts may require weekend work. Preferred Qualifications/Education:, • Computer Science Degree or Technology Certification, • Completion of CompTIA A+ certification, • The assigned salary band for this full-time job is $46,400 - $68,000 per year, with starting pay of $24.00 per hour and eligibility for a bi-annual bonus. The specific starting salary offered to a candidate may be influenced by various factors, including but not limited to the candidate’s relevant experience, education, or location., • Excellent medical, dental, and vision plan, • 401K with 100% employer matching up to 3.0% with immediate vesting., • Accrual of 21 days of PTO (combined vacation and sick days) per year for the first four years of employment, with additional accrual increases for years of service, • 10 paid company holidays per calendar year, • Company-paid life insurance, short-term and long-term disability benefits, • Tuition-reimbursement benefits Upon hire, you must be able to provide documentation that proves authorization to work in the US without visa sponsorship. OUR CULTURE We are Fair, we are Passionate, we appreciate Excellence, and we act as a Team. We offer a dynamic, culturally diverse, and fun environment where people with energy, creativity, and passion work together to deliver amazing product experiences for our customers. Join a team where your background is valued and respected, and your unique insights and ideas contribute to building a culture of diversity, equity, and inclusion. EQUAL EMPLOYMENT OPPORTUNITY Seagull Scientific, LLC, is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of recruiting and employment. Powered by JazzHR EktCPbi2Xb

Job DescriptionCompany Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description We are seeking a Principal AI UI Architect to define and lead the frontend architecture and developer experience for our AI Agentic Platform. This platform enables developers and enterprises to create, test, debug, and deploy outcome-driven reasoning and deterministic agents with rich visual tools. You will architect the UI/UX framework for building and simulating AI assistants across multiple channels (digital & voice), designing intuitive interfaces for dialog orchestration, agent testing/simulation, and multi-agent workflows. This is a high-impact leadership role that combines front-end engineering, developer experience, AI tooling, and product design thinking. Key Responsibilities Agentic UI Architecture & Frameworks • Define the UI architecture for a visual agent-building environment, supporting reasoning-driven and deterministic agent workflows., • Design low-code/no-code interfaces for chaining reasoning agents (LangGraph), tool integrations, and workflow orchestration., • Build visual debugging and testing environments for agents, including real-time state visualization and reasoning trace playback., • Architect user simulation frameworks within the UI to emulate different personas, intents, and edge cases., • Enable scenario-driven testing to measure agent effectiveness in achieving specific business outcomes., • Build A/B testing interfaces to compare strategies, prompts, and workflows for optimization., • Develop multi-dialog authoring experiences to build assistants handling parallel flows, context switching, and hierarchical dialog trees., • Support channel-agnostic assistant design with connectors to web chat, SMS, WhatsApp, email, IVR/voice, and custom channels., • Architect agent runtime monitoring dashboards integrated with backend telemetry (logs, traces, reasoning paths)., • Enable step-by-step reasoning visualization for debugging deterministic and probabilistic agents., • Build modular, extensible UI frameworks that integrate with backend agent orchestration services., • Ensure real-time collaboration (multi-user editing, shared test sessions) for distributed enterprise teams., • Define UI technical strategy and roadmap in alignment with platform and backend architects., • Partner closely with backend engineers, ML teams, and product managers to deliver cohesive, integrated experiences., • Mentor frontend/UI engineers and establish best practices for performance, accessibility, and developer tooling. Required Qualifications • 10+ years of experience in UI architecture and frontend engineering for enterprise SaaS or developer platforms, • Proven experience in designing complex, interactive UIs for AI tools, workflow builders, or developer environments, • Proficiency in React (Next.js), TypeScript, WebSockets, and modern state management, • Strong understanding of agentic AI platforms and LLM-driven workflows, • Experience building visual editors (drag-and-drop builders, graph-based workflows) and debugging tools, • Background in multi-channel assistant design (chat, voice/IVR, messaging apps) and conversational UX principles, • Familiarity with real-time collaborative UI design, • Knowledge of AI observability, agent trace visualization, and test-driven AI development, • Prior experience architecting low-code/no-code AI tooling UIs, • Experience with voice UI frameworks (SSML, telephony APIs, IVR design), • Familiarity with LangGraph or similar graph-based agent orchestration visualization, • Contributions to open-source AI development or agentic UI frameworks, • Understanding of agent evaluation frameworks (LangSmith) and integration into visual workflows, • Startup experience building highly usable, fast-evolving Ai development platforms Additional Information The annual base salary range for this position is $260,500 - $374,440. Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available. Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Job Description We are seeking a dynamic and outgoing Sales & Marketing Specialist to join our team. This is not a traditional sales job — instead, you'll deliver professional, high-demand services that help clients grow their businesses. The role is ideal for strategic, service-oriented individuals who excel in building relationships, are comfortable with public speaking, and thrive in a fast-paced environment. Whether you're early in your career or looking for a high-growth opportunity, this position offers a clear and fast advancement path with no age or tenure barriers. You’ll build your expertise in global tax and compliance for e-commerce, enhance VATAi’s brand awareness within the seller community, represent the company at industry events, and advise and co-create compliance solutions with clients. Occasional travel is required. Key Responsibilities 70% – Sales * Maintain and grow relationships with existing and prospective clients through effective communication (email, calls, live chat, etc.) and consistent follow-ups. * Represent the company at trade shows and industry events to generate leads and build meaningful client connections. * Establish and nurture partnerships with other service providers in the e-commerce ecosystem to drive referrals and co-branded initiatives. * Develop and test creative lead generation strategies/initiatives, including but not limited to engaging with e-commerce communities (both online and offline) and collaborating with platform seller recruitment teams. * Track and report on outreach activities, lead conversion, and partnership outcomes. 30% – Marketing * Support the planning and execution of marketing campaigns, including digital and social media initiatives to build brand awareness. * Create and manage marketing assets such as brochures, presentations, and digital content. * Work closely with global teams across regions, with flexible collaboration practices to support consistent messaging and brand alignment. * Deliver engaging product presentations and demos to potential clients and partners. * Conduct market research to identify trends, client needs, and business opportunities. Qualifications * Bachelor’s degree in Marketing, Business, Communications, or a related field (preferred). * 1–3 years of experience in marketing, sales, or related roles (recent graduates with relevant internships are welcome). * Excellent interpersonal and communication skills; able to build rapport and "break the ice" with new contacts. * Strong presentation skills and public speaking confidence. * Willingness to travel for industry events and conferences. * Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and familiarity with marketing tools (e.g., CRM platforms, social media analytics, or email marketing software). * A proactive attitude, with the ability to work both independently and collaboratively. Salary and Benefits * Base salary: $40,000 – $50,000 per year. * Bonus structure: A performance-based bonus program is being developed to reward lead generation and sales contributions. * Competitive benefits package including health insurance, 401(k), paid time off, and travel allowances. What Makes This Role Unique * A non-traditional sales role with real client demand — no cold calls, no social entertainment. You’ll engage clients who need critical compliance solutions to succeed in cross-border e-commerce. * Build rare expertise: You’ll grow into a compliance expert — a skillset valued by platforms, sellers, and service providers — opening up future career opportunities across the e-commerce industry. * Fast-track your growth: For ambitious professionals, this is a clear path to leadership and long-term career development — with no seniority barriers. * Designed for professionals with ambition—no matter your age or background, you’ll have the chance to grow quickly into a leadership role with long-term development potential. Why Join Us? * Join a fast-growing, innovative company with global reach and strong market potential. * High earning potential: base salary + upcoming performance-based bonus/commission structure. * Hands-on experience in a collaborative, supportive, and dynamic team environment where your ideas are heard and valued. * Frequent exposure to high-level industry events, networking opportunities, and direct client interaction. * Gain expertise in providing essential professional services that directly drive client success and business growth. * Opportunity to grow into a core team member and shape the future of our U.S. market presence as the company expands. Equal Opportunity Employer VATAi is an equal opportunity employer. We are committed to creating an inclusive environment for all employees, regardless of race, gender, age, religion, national origin, disability, or veteran status. If you’re passionate about sales and marketing, love connecting with people, and enjoy a role that blends strategy with client engagement—we’d love to hear from you!

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Solutions Engineering Team, GBG Americas At GBG Americas, our Solutions Engineering team is a high-impact, technically adept group that plays a strategic role in driving business growth. This team serves as a critical bridge between our advanced identity, fraud, and verification technologies and the evolving needs of our customers. Our Solutions Engineers are trusted advisors, partnering closely with Sales to design and deliver tailored solutions that solve real-world challenges. With deep technical expertise and a strong understanding of the sales cycle, they ensure that GBG’s offerings are positioned effectively and implemented seamlessly. Key Highlights: • Collaborate cross-functionally to align technical capabilities with client objectives., • Support the full sales lifecycle with compelling solution design, demos, and proof-of-concepts. The Role We’re looking for a Senior Sales Solution Engineer to support sales teams by providing business insights, technical expertise, solution demonstrations, and tailored product presentations in the realm of identity, fraud and verification services. This role will work closely with sales, product, and technical teams to ensure client requirements are accurately met. What you will do • Lead discovery conversations to uncover customer business objectives, pain points, and success criteria that drive purchasing decisions, • Qualify opportunities by establishing technical win criteria and identifying decision-makers, evaluation processes, and competitive landscapes, • Conduct value-based demonstrations tailored to specific customer use cases, showcasing ROI and business impact rather than just features, • Manage proof-of-concept engagements with clear success criteria tied to customer business outcomes and purchase decisions, • Deliver compelling solution presentations that connect GBG's technical capabilities to specific customer business challenges and goals, • Lead technical evaluations, including RFP responses, technical due diligence, and solution architecture discussions, • Collaborate with Product teams to communicate market feedback and customer requirements that influence product roadmap decisions Skills we are looking for • Proficient years of presales/solutions engineering experience in B2B SaaS environments with demonstrated revenue impact, • Software development background with hands-on experience in programming and system architecture, • API expertise, including RESTful services, integration patterns, and technical implementation, • Market knowledge of identity, fraud, and risk markets, including regulatory requirements and industry challenges, focus in Documents and Biometrics, a bonus, • Consultative selling expertise with proven ability to conduct discovery conversations and uncover business drivers, • Executive communication skills with the ability to present ROI and business value to C-level stakeholders, • Consulting background with experience advising clients on technical solutions, • Experience with identity verification, fraud prevention, or compliance technologies, • Familiarity with value-based selling methodologies (MEDDIC, SPIN, Challenger, etc.), • Advanced skills with CRM platforms (Salesforce) and sales automation tools, • Experience with the development and troubleshooting of APIs, SDKs, and complex architectures Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job DescriptionWho We Are:Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents. As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you're passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.Responsibilities: • Provides current and prospective residents with the best possible customer service to retain residents and lease properties., • Discovers, engages, and advances each prospect and follow up until they have set an appointment, found a home within our portfolio, or decided not to move., • Present apartments, houses or other properties to prospective clients in a persuasive manner., • Handles incoming sales by phone, email, and online chat., • Provides information regarding specific communities as well as services offered with the goal of generating leases for the sites., • Promote unoccupied properties through various media and advertising techniques, • Evaluate clients’ requirements and financial prosperity to make personalized presentations, • Keep abreast of the property market status, • Stays up to date with all promotions/leasing incentivesRequirements and skills:, • A Bachelor's degree or above is preferred 1+ years experience in sales, leasing, real estate, or related fields, • Good knowledge of leasing rules and regulations, • Proven track record of successful sales, • Proficiency in using MS Office (Excel, PPT, Word, etc.) and Google Suite, • Exquisite presentation, communication, and negotiation skills, • Well-versed in marketing and sales techniques, • Customer-focused approach, • Candidates should have a valid driver’s license and be able to conduct property tours.

Job Description About Us: At Read AI we are a fast-growing, venture-backed startup focused on harnessing the power of AI to improve the way people interact with information. Our product helps users by summarizing, augmenting, and aggregating meeting, chat, and email data, saving valuable time. With over a million active users each month, we are continuously expanding and looking for individuals who share our passion for innovation and impact. We are committed to fostering a diverse and inclusive work environment where all voices are valued. We encourage individuals from all backgrounds, abilities, and experiences to apply. The Role: As a Backend Engineer - Enterprise Applications at Read AI, you will play a key role in developing and maintaining the backend services that power our enterprise product offerings. You will collaborate with cross-functional teams to design, develop, and deploy scalable and reliable backend solutions that meet the unique needs of our enterprise customers. Responsibilities: • Collaborate with cross-functional teams to design and develop scalable and reliable backend services and APIs that support our enterprise customers., • Take ownership of critical enterprise components of our system, from conception to deployment and maintenance., • Build features and functionality to streamline the management and monitoring of our platform by enterprise IT administrators, • Practice quality assurance best practices including unit and integration testing., • Implement robust authentication and authorization mechanisms to ensure data security and privacy., • Optimize data processing pipelines and storage solutions to support enterprise-level data volumes and requirements., • Integrate third-party services and data sources seamlessly into our platform., • Monitor, troubleshoot, and resolve issues related to infrastructure and operations to ensure maximum uptime and reliability for our enterprise customers., • Bachelor's degree or higher in Computer Science/Engineering, or 3+ years of relevant industry experience., • Proven experience in backend development, with proficiency in one or more programming languages such as Python, Java, or Go., • Strong understanding of distributed systems, microservices architecture, and cloud computing platforms (e.g., AWS, GCP)., • Experience with authentication/authorization protocols and mechanisms (e.g., OAuth, JWT)., • Experience with data encryption at rest and in transit, including knowledge of encryption algorithms and security best practices., • Familiarity with relational and non-relational databases, along with expertise in data modeling and database management., • Excellent problem-solving skills with a pragmatic and results-driven approach., • Ability to thrive in a fast-paced startup environment with a high degree of autonomy and accountability., • Experience with containerization and orchestration tools such as Docker and Kubernetes., • Experience with Python, Pydantic, FastAPI, and SQLAlchemy., • Experience with multi-region cloud computing deployments., • Experience with regulatory frameworks that govern data handling such as GDPR and HIPAA., • Familiarity with CI/CD pipelines and DevOps practices., • Innovative: We're set to bring AI to the masses by introducing technology designed to improve every interaction., • Massive Impact: AI's greatest impact will be on the ability to allow people to do more, taking away mundane tasks and allowing them to focus on what matters the most., • Growth Opportunities: Read AI is the fastest growing AI-copilot and meeting notetaker in history, and is on pace to be one of the fastest growing consumer AI companies in the world, adding more than 1MM new customers every month. The company raised Series A and B in 2024, and was noted as a Top Company To Watch in 2025 by Inc Magazine., • Leadership: Learn more about CEO and Co-Founder David Shim in this Fortune Good Life profile from July 2025; CTO and Co-Founder Rob Williams was recently anointed as one of the most disruptive leaders in AI; and Co-Founder and VP Data Science Elliott Waldron goes behind-the-scenes on our patents and models in this tech brief.. Please note our company does not provide visa support or sponsorship for employees.

Job Description About Us: At Read AI we are a fast-growing, venture-backed startup focused on harnessing the power of AI to improve the way people interact with information. Our product helps users by summarizing, augmenting, and aggregating meeting, chat, and email data, saving valuable time. With over a million active users each month, we are continuously expanding and looking for individuals who share our passion for innovation and impact. We are committed to fostering a diverse and inclusive work environment where all voices are valued. We encourage individuals from all backgrounds, abilities, and experiences to apply. The Role: As a Senior Backend Engineer - Enterprise Applications at Read AI, you will play a key role in developing and maintaining the backend services that power our enterprise product offerings. You will collaborate with cross-functional teams to design, develop, and deploy scalable and reliable backend solutions that meet the unique needs of our enterprise customers. Responsibilities: • Collaborate with cross-functional teams to design and develop scalable and reliable backend services and APIs that support our enterprise customers., • Take ownership of critical enterprise components of our system, from conception to deployment and maintenance., • Build features and functionality to streamline the management and monitoring of our platform by enterprise IT administrators, • Practice quality assurance best practices including unit and integration testing., • Implement robust authentication and authorization mechanisms to ensure data security and privacy., • Optimize data processing pipelines and storage solutions to support enterprise-level data volumes and requirements., • Integrate third-party services and data sources seamlessly into our platform., • Monitor, troubleshoot, and resolve issues related to infrastructure and operations to ensure maximum uptime and reliability for our enterprise customers., • Bachelor's degree or higher in Computer Science/Engineering, or 5+ years of relevant industry experience., • Proven experience in backend development, with proficiency in one or more programming languages such as Python, Java, or Go., • Strong understanding of distributed systems, microservices architecture, and cloud computing platforms (e.g., AWS, GCP)., • Experience with authentication/authorization protocols and mechanisms (e.g., OAuth, JWT)., • Experience with data encryption at rest and in transit, including knowledge of encryption algorithms and security best practices., • Familiarity with relational and non-relational databases, along with expertise in data modeling and database management., • Excellent problem-solving skills with a pragmatic and results-driven approach., • Ability to thrive in a fast-paced startup environment with a high degree of autonomy and accountability., • Experience with containerization and orchestration tools such as Docker and Kubernetes., • Experience with Python, Pydantic, FastAPI, and SQLAlchemy., • Experience with multi-region cloud computing deployments., • Experience with regulatory frameworks that govern data handling such as GDPR and HIPAA., • Familiarity with CI/CD pipelines and DevOps practices., • Innovative: We're set to bring AI to the masses by introducing technology designed to improve every interaction., • Massive Impact: AI's greatest impact will be on the ability to allow people to do more, taking away mundane tasks and allowing them to focus on what matters the most., • Growth Opportunities: Read AI is the fastest growing AI-copilot and meeting notetaker in history, and is on pace to be one of the fastest growing consumer AI companies in the world, adding more than 1MM new customers every month. The company raised Series A and B in 2024, and was noted as a Top Company To Watch in 2025 by Inc Magazine., • Leadership: Learn more about CEO and Co-Founder David Shim in this Fortune Good Life profile from July 2025; CTO and Co-Founder Rob Williams was recently anointed as one of the most disruptive leaders in AI; and Co-Founder and VP Data Science Elliott Waldron goes behind-the-scenes on our patents and models in this tech brief.. Please note our company does not provide visa support or sponsorship for employees.

Job Description We are seeking a dynamic and outgoing Sales & Marketing Specialist to join our team. This role is ideal for individuals who excel in building relationships, are comfortable with public speaking, and thrive in a fast-paced environment. As a Sales & Marketing Specialist, you will work closely with the Sales & Marketing Team to execute strategic initiatives, represent our company at industry events, and drive lead generation through partnerships and networking. Occasional travel is required. Key Responsibilities 70% – Sales * Maintain and grow relationships with existing and prospective clients through effective communication (email, calls, live chat, etc.) and consistent follow-ups. * Represent the company at trade shows and industry events to generate leads and build meaningful client connections. * Establish and nurture partnerships with complementary service providers in the e-commerce ecosystem to drive referrals and co-branded initiatives. * Develop and test creative lead generation strategies, including but not limited to engaging with e-commerce communities (both online and offline) and collaborating with platform seller recruitment teams. * Track and report on outreach activities, lead conversion, and partnership outcomes. 30% – Marketing * Support the planning and execution of marketing campaigns, including digital and social media initiatives to build brand awareness. * Create and manage marketing assets such as brochures, presentations, and digital content. * Work closely with global teams across regions, with flexible collaboration practices to support consistent messaging and brand alignment. * Deliver engaging product presentations and demos to potential clients and partners. * Conduct market research to identify trends, client needs, and business opportunities. Qualifications * Bachelor’s degree in Marketing, Business, Communications, or a related field (preferred). * 1–3 years of experience in marketing, sales, or related roles (recent graduates with relevant internships are welcome). * Excellent interpersonal and communication skills; able to build rapport and “break the ice” with new contacts. * Strong presentation skills and public speaking confidence. * Willingness to travel for industry events and conferences. * Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and familiarity with marketing tools (e.g., CRM platforms, social media analytics, or email marketing software). * A proactive attitude, with the ability to work both independently and collaboratively. Salary and Benefits * Base salary: $40,000 – $50,000 per year. * Bonus structure: A performance-based bonus program is being developed to reward lead generation and sales contributions. * Competitive benefits package including health insurance, 401(k), paid time off, and travel allowances. Why Join Us? * Join a fast-growing, innovative company with global reach and strong market potential. * Clear career development path with opportunities for rapid advancement and role expansion. * Hands-on experience in a collaborative, supportive, and dynamic team environment where your ideas are heard and valued. * Frequent exposure to high-level industry events, networking opportunities, and direct client interaction. * Work with a diverse, international team and contribute to cross-regional initiatives that have real business impact. * Opportunity to grow into a core team member and shape the future of our U.S. market presence as the company expands. If you’re passionate about sales and marketing, love connecting with people, and enjoy a role that blends strategy with client engagement—we’d love to hear from you!

Job DescriptionAbout OmnidianOmnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience. We are headquartered in Seattle, WA The Job We are seeking a highly capable Senior Salesforce Administrator with deep Service Cloud expertise and a strong interest in leveraging AI and automation to drive intelligent, scalable customer support experiences. You will play a key role in optimizing our Service Cloud instance, integrating AI capabilities such as Salesforce Einstein, and ensuring our CRM infrastructure supports a high-performance, compliant, and customer-first organization. In this role, you’ll collaborate closely with teams including Customer Support, Customer Success, Product, Data Management, and other technology teams to streamline service operations, build intelligent workflows, and deliver insights that improve both agent productivity and customer satisfaction.What You'll Do • At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:, • Own and Optimize Service Cloud: Lead the configuration, performance, and scalability of our Salesforce Service Cloud environment. Ensure it is designed to meet current business needs and scale for future growth., • Implement AI and Automation: Leverage Salesforce Einstein and other AI tools to implement intelligent case routing, auto-classification, next-best-action recommendations, and agent assistance features., • Enhance Case Management Workflows: Design and maintain robust support processes, including case queues, escalation rules, SLAs, and omnichannel routing across email, chat, and web., • Manage Experience Cloud and Knowledge Base: Oversee customer portals, knowledge articles, and self-service features to improve deflection rates and enhance the customer experience., • Data Integrity and Governance: Ensure clean, high-quality support data through structured imports, validation rules, and automation. Collaborate with data governance teams to enforce data standards., • Access Control and Security: Manage user roles, profiles, permission sets, sharing rules, and case visibility to maintain a secure and compliant support environment., • Reporting and Dashboards: Create and maintain actionable dashboards and reports focused on support KPIs such as first response time, resolution time, SLA adherence, CSAT/NPS, and AI impact metrics., • Release Management and Training: Evaluate Salesforce releases, test new functionality, and lead rollouts of new features. Train and support users to increase adoption of Service Cloud tools and AI capabilities., • Cross-Functional Collaboration: Partner with business stakeholders to understand service needs and translate them into scalable, well-documented system solutions.Who You Are, • Service Cloud Expert: You bring deep hands-on experience administering Salesforce Service Cloud and are comfortable working with complex support workflows, routing logic, and case management features., • AI-Curious and Technically Proficient: You have experience (or strong interest) in implementing AI features like Salesforce Einstein, GPT integrations, or other intelligent automation tools to enhance service delivery., • Data-Driven Problem Solver: You use dashboards, reporting, and AI insights to identify trends, improve operations, and support decision-making., • Collaborative and Strategic: You can effectively engage with technical and non-technical stakeholders, translate requirements into platform solutions, and prioritize work in a fast-moving environment., • User-Focused: You provide high-quality support to users, including training, documentation, and proactive system improvements.Experience You'll Need, • 7+ years of hands-on Salesforce Administration experience with a focus on Service Cloud., • Proven experience managing and optimizing case management, automated service workflows, SLA tracking, and support-related automations., • Familiarity with Salesforce AI tools (Einstein Case Classification, Bots, Next Best Action) or equivalent intelligent automation platforms., • Experience with Experience Cloud, customer portals, and knowledge base management., • Strong understanding of data modeling, user access, security, and reporting., • Proven ability to support end-users and improve adoption through training, documentation, and direct engagement.Experience That's a Plus, • Hands-on experience with Salesforce Einstein, Einstein Bots, or AI chatbot integrations., • Familiarity with Field Service Lightning, Customer Success tooling, AgentForce and channel management., • Background in a startup or high-growth SaaS environment., • Able to work from our Seattle a few days per week.Work-Life and Culture, • Most of our roles offer the opportunity to work remotely, • If you are in the Seattle, WA area, we offer a vibrant and creative co-working space in the heart of downtown Seattle, • We prioritize applicants near one of our employee clusters and offer one or more local gatherings per year, • We provide outstanding benefits including family medical, dental, vision, disability, 401(k) administration and $1k match per year and thoughtful paid time off, • We offer 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year, and four-week paid sabbatical leave after four years, • We offer a competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee, • We love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture, • We have affinity groups to help employees feel seen and supported, such as Rainbow Array, BIPOC, Thriving Survivors, Vets at Omnidian, Black Lights Matter and Neurospicy R Us, • We are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, come Discover our Story!Grow With Us, • We mentor and invest in our employees and prioritize them for future opportunities. Check out our Instagram reels to see a few career journey examples, • Internal candidates: Check out our advice on Internal Transfer: Job Application Process

Job DescriptionDescription: Job Title: Information & Referral Specialist Reports to: Director of Essential Services Job Type: Full-time/non-exempt Location: Fully Remote Payrate: $26.01/hour Schedule: Mon - Fri, 9 am - 5 pm Program Summary: Our Mission at Crisis Connections is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. We value accountability, collaboration, continuous improvement, respect and diversity, equity, inclusion & belonging. If you want to support our communities by connecting people to essential health and human services, we would love to have you apply for our Information & Referral Specialist position. Position Summary: 211 Information & Referral (I&R) Specialists work on the Washington 211 hotline and are responsible for providing high quality, comprehensive support to Washington 211’s inquirers via phone, email, chat and text. I&R Specialists assess callers’ needs, complete intakes, provide appropriate information & referrals, are responsible for keeping complete and accurate documentation, and complete other tasks, duties and special projects as assigned. I&R Specialists are reliable, organized and compassionate. Specialists are flexible problem-solvers who are eager to learn, willing to listen to callers and happy to help those in need. Those with specific interests in contact center operations, data, human services and more may have opportunities to develop unique skillsets. Who Are We? Crisis Connections operates the Washington 211 hotline staffed by I&R Specialists. We are a busy contact center (no sales or telemarketing) serving Washington residents seeking information and access to essential health and human services. We are part of the crisis response system, providing information and referrals to a variety of resources including (but not limited to) food, shelter, rent, utility assistance, legal, health, and employment services utilizing our comprehensive resource database. At Crisis Connections you will be part of a supportive, team-focused environment that provides a unique opportunity for growth and professional development. You will receive extensive training to navigate our resource database and learn about the non-profit, government and specialized programs available in Washington state. We are open Monday - Friday, 9am - 5pm. Scheduling flexibility within these hours is required. Qualifications and Required Skills: • Problem-solvers with a positive attitude and desire to learn and help others!, • Contact center background strongly preferred., • Excellent verbal and written communication skills, including ability to respond to callers with patience, objectivity and without judgement., • Thrive in a fast-paced environment where attention to detail is crucial., • Ability to work in a structured setting where punctuality, attendance and a positive attitude are essential., • Ability to multi-task using a database while simultaneously providing excellent customer service., • Comfortable using technology with a demonstrated ability to troubleshoot basic problems. This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as accommodation. Additional accommodations for the assessment are provided upon request. MS Office Skills Assessment: Candidates to this role will be required to complete an MS Office Skills Assessment to measure their ability to use MS Office tools such as PowerPoint, Word, and Excel. Technology Requirements: Smart phone with ability to download and use Multi-factor Authentication (MFA) application. For Remote / Hybrid positions · High speed internet (wired ethernet connection preferred). No Cellular or Hotspots. · A quiet and confidential designated working area. Working Conditions: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction. · This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations. Thriving employees means a thriving mission: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities. · Excellent medical, dental, and vision coverage including an 100% employer paid option for certain plans and coverage tiers. · Annual wage increases · Generous Paid Time Off & 12 Paid Holidays · Discount on ORCA transit pass · Free Parking & Flexible Schedules · Growth opportunities · Self-care tools & weekly check ins with your supervisor Voluntary Benefits · Short-term and long-term disability · Flexible Spending Accounts (FSA) · 403B Retirement Plan Offers of Employment: All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Job DescriptionDescription: Job Title: Bilingual Information & Referral Specialist (Spanish) Reports to: Director of Essential Services Job Type: Full-time/non-exempt Location: Fully remote Payrate: $26.01/hour + $1/hr. language differential. Schedule: Mon - Fri, 9 am - 5 pm Union Representation: OPEIU Representation Program Summary: Our Mission at Crisis Connections is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. We value accountability, collaboration, continuous improvement, respect and diversity, equity, inclusion & belonging. If you want to support our communities by connecting people to essential health and human services, we would love to have you apply for our Information & Referral Specialist position. Position Summary: 211 Information & Referral (I&R) Specialists work on the Washington 211 hotline and are responsible for providing high quality, comprehensive support to Washington 211’s inquirers via phone, email, chat and text. I&R Specialists assess callers’ needs, complete intakes, provide appropriate information & referrals, are responsible for keeping complete and accurate documentation, and complete other tasks, duties and special projects as assigned. I&R Specialists are reliable, organized and compassionate. Specialists are flexible problem-solvers who are eager to learn, willing to listen to callers and happy to help those in need. Those with specific interests in contact center operations, data, human services and more may have opportunities to develop unique skillsets. Who Are We? Crisis Connections operates the Washington 211 hotline staffed by I&R Specialists. We are a busy contact center (no sales or telemarketing) serving Washington residents seeking information and access to essential health and human services. We are part of the crisis response system, providing information and referrals to a variety of resources including (but not limited to) food, shelter, rent, utility assistance, legal, health, and employment services utilizing our comprehensive resource database. At Crisis Connections you will be part of a supportive, team-focused environment that provides a unique opportunity for growth and professional development. You will receive extensive training to navigate our resource database and learn about the non-profit, government and specialized programs available in Washington state. We are open Monday - Friday, 9am - 5pm. Scheduling flexibility within these hours is required. Qualifications and Required Skills: • Problem-solvers with a positive attitude and desire to learn and help others!, • Contact center background strongly preferred., • Excellent verbal and written communication skills, including ability to respond to callers with patience, objectivity and without judgement., • Thrive in a fast-paced environment where attention to detail is crucial., • Ability to work in a structured setting where punctuality, attendance and a positive attitude are essential., • Ability to multi-task using a database while simultaneously providing excellent customer service., • Comfortable using technology with a demonstrated ability to troubleshoot basic problems. This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as accommodation. Additional accommodations for the assessment are provided upon request. MS Office Skills Assessment: Candidates to this role will be required to complete an MS Office Skills Assessment to measure their ability to use MS Office tools such as PowerPoint, Word, and Excel. Technology Requirements: Smart phone with ability to download and use Multi-factor Authentication (MFA) application. For Remote / Hybrid positions · High speed internet (wired ethernet connection preferred). No Cellular or Hotspots. · A quiet and confidential designated working area. Working Conditions: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction. · This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations. Thriving employees means a thriving mission: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities. · Excellent medical, dental, and vision coverage including an 100% employer paid option for certain plans and coverage tiers. · Annual wage increases · Generous Paid Time Off & 12 Paid Holidays · Discount on ORCA transit pass · Free Parking & Flexible Schedules · Growth opportunities · Self-care tools & weekly check ins with your supervisor Voluntary Benefits · Short-term and long-term disability · Flexible Spending Accounts (FSA) · 403B Retirement Plan Offers of Employment: All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Job Description Customer Experience Assistant, Sales - Seattle, WA Our Customer Experience Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person in our Seattle, WA showroom. The targeted salary budget for this position is $22/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Quarterly bonuses for achieving sales targets., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. #IND111 How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us: At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . 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Job DescriptionDescription: Join the team shaping the future of healthcare! Medbridge is a dynamic software as a service company working with the country’s largest healthcare providers to build technology solutions helping patients get better faster, while decreasing the overall cost of care. Our Sales team is growing and looking for an enthusiastic Digital Care Adoption Specialist, RTM & Smart Programs to join us! We hire in the following states: AZ, CO, CA, FL, ID, GA, IL, NH, KS, MA, MI, MN, NC, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. The Digital Care Adoption Specialist, will be a key point of contact for healthcare providers, ensuring a seamless and successful experience with Medbridge's digital care solutions. This role is responsible for supporting the adoption and effective use of the Pathways and RTM products, driving clinician engagement, consulting to drive patient engagement and helping customers leverage these tools to improve patient outcomes and streamline workflows. Adoption is a key growth lever for Medbridge and this role is responsible for the revenue growth of accounts through adoption and utilization of our Care Solutions as well as ensuring return on investment for Medbridge customers. Why work at MedBridge? • We are mission driven. At Medbridge, our mission is clear - we want to help everyone move well, feel well, and live well., • You’ll make an impact here. 300,000+ clinicians use our products daily, impacting millions of patients. In this role, you help create experiences that impact these important leaders., • Customer Onboarding and Support: Assist new and existing customers (clinicians and their staff) post implementation of Pathways and RTM. This includes ongoing training on platform features, patient enrollment workflows, and billing support documentation., • Customer Relationship Management: Build and maintain strong, positive relationships with customers. Serve as a trusted advisor, helping them identify opportunities to optimize their use of Pathways and RTM to meet their clinical and business goals., • Drive Strategic Adoption: Partner with clients to assess current utilization, identify adoption barriers, and define practical strategies for success with tools like Pathways and RTM., • Support Measurement and Success Definition: Collaborate with CommOps and Product teams to track relevant utilization metrics (episode consumptions, adoptions rates, outcomes, ROI) , analyze trends, and refine success indicators based on outcomes and industry benchmarks., • Deliver High-Impact Consultations: Lead structured check-ins and strategic sessions to ensure clients are continuously progressing toward digital care maturity., • Billing and Documentation Support: Guide customers on how to access and utilize RTM billing summaries and documentation to ensure proper reimbursement for services rendered., • Problem Resolution: Troubleshoot technical issues, such as bugs, with support from the appropriate internal team to provide timely, accurate solutions to customer inquiries via phone, email, or chat. Collaborate with internal teams, such as product and engineering, to resolve complex issues., • Feedback and Improvement: Collect customer feedback and share insights with the product and development teams to inform future product enhancements and content development., • Adherence to Protocols: Follow established standard operating procedures (SOPs) for patient engagement and care coordination to ensure a high standard of service and continuity of care., • Required, • Experience: 3 years of experience in healthcare consulting, customer success, or care coordination role, preferably within a healthcare or health-tech environment. Experience in implementation, healthcare operations and/or supervising an RTM or virtual care program is preferable as well., • Project Management: 3 years of project management experience, particularly managing projects where change management is a key to the customer’s success with the product., • Data Analytics: Experience analyzing data to identify trends, provide actionable insights, mitigate risk and uncover hidden success stories., • Communication: Excellent verbal and written communication skills with a talent for building rapport and explaining complex information clearly and concisely., • Problem-Solving: Strong analytical and problem-solving skills with a proactive and solutions-oriented approach., • Technical Skills: Proficiency with customer relationship management (CRM) software (e.g., Salesforce), and an ability to quickly learn new software platforms., • Empathy & Patience: A high degree of empathy and patience, particularly when working with clinicians who may be resistant to change., • Organizational Skills: Exceptional organizational skills and the ability to manage multiple priorities in a fast-paced environment., • Team Player: Ability to collaborate effectively with cross-functional teams to achieve shared goals., • Preferred, • Clinical Background: A background as a Physical Therapist, Physical Therapy (PT) Assistant (PTA), Occupational Therapist (OT), Occupational Therapy Assistant (OTA), or similar is highly desirable, as it provides a deep understanding of patient care and the clinical context of the products., • Healthcare Experience: Experience with digital episode-based care models or remote therapeutic monitoring (RTM). Familiarity with digital health maturity models and value-based care frameworks. Excellence: A job worth doing is a job worth doing RIGHT. • We believe that excellence is never an accident. It’s the result of high intention, sincere effort, and intelligent execution., • We are change-makers who push the boundaries of what is possible, continually reimagining patient care., • We realize that our work impacts people’s health and demands that we hold ourselves to the highest possible standards., • We know a good thing when we see it; when exceptional talent comes our way, we hire them and help them grow., • We embrace ambitious and challenging projects with confidence in our ability to achieve them together., • We are courageous as we venture into the unknown., • We persevere in the face of difficulties., • We do not let perfection be the enemy of progress; we focus on taking the next best step forward., • We care deeply about our colleagues, customers, and patients, ensuring our work at Medbridge has a lasting impact., • We take a multi-disciplinary, data-oriented approach to solving problems., • We lead with confidence and humility, embracing a servant-leadership mindset as we support and challenge one another to reach our shared goals. At Medbridge, salary ranges are assigned to a job based on 3rd party salary benchmark surveys. Individual pay within this range is informed by the candidate's skills, capabilities and experience. We embrace diversity and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation, your identity expression, or whatever else makes you unique, if you want to raise the bar and join an amazing team of passionate people, then we'd love to work alongside you at Medbridge. Take the Next Step If you’re excited about this opportunity and think Medbridge is the right fit for your career, apply now! Our Talent Acquisition team will follow up with you shortly. Please note: Depending on location, final round interviews may be conducted in person. Requirements:

Job DescriptionAccretive Technology Group | Customer Service Representative This role is fully onsite in Seattle, WA (downtown) We are currently hiring for swing and overnight shifts About Us: Accretive Technology Group is a forward-thinking company dedicated to delivering innovative technology solutions. We foster a dynamic and collaborative work environment where creativity and analytical thinking drive success. Regular Tasks: • Provide customer service to users via Live Chat, SMS messaging, email, and telephone. Ensure detailed records are maintained for all customer contacts., • Typical shift volume: 150 Live Chats (up to 4 concurrent), 20-30 SMS messages, 20-30 telephone calls, and 40-50 emails., • Review customer accounts for possible fraudulent activity, and take appropriate action based on circumstances. Typical shift volume – varies., • Provide customer support to performers via email. Ensure detailed records are maintained for all performer contacts., • Understand and adhere to department policies, procedures, and escalation processes., • Maintain a high level of professionalism and respect with every interaction. The job involves a high degree of complexity. Must be knowledgeable of all products supported and able to use multiple administration tools at the same time. Must be highly organized to keep track of daily volume, customer inquiries, and product improvements. Requirements: • At least 1 year of high-volume traffic in a call center environment, • Managing an average of 25 calls, 150 chats, and 30 emails per shift - simultaneously, • Multitasking is essential in every interaction, • High energy and commitment to superior customer support, • General computer/internet knowledge, • Interpersonal, communication, customer service, and time management skills are imperative, • Independent decision-making and good judgment are essential in every interaction, • Strong written and verbal communication skills required, • Clear and courteous writing and speaking style, • Ability to identify, analyze, and solve problems, • Punctuality and excellent attendance, • Excellent organizational skills, • Ability to operate telephone, computer hardware/software including keyboard, 10-key, sit for extended periods of time., • Basic math skills (add, subtract, multiply, and divide)Benefits/Perks:, • Employer-paid Medical, Dental, and Vision benefits, • Life & Disability Insurance Coverage, • Health Care FSA, • Day Care FSA, • 401(k) with a 50% contribution match (no limit), • Vacation and PTO plan, • Paid Holidays, • Semi-Annual Profit Sharing, • Our Customer Service Representatives have the potential to earn up to $8/hour over and above their base wage through our Compensation Incentive Program, • Gym/Exercise Membership Reimbursement, • $175 transportation Reimbursement ($100 of this may be used for home internet for remote and hybrid employees)A reasonable, good-faith estimate of the compensation range for this position is $23.00-$26.50 per hour (based on the shift). This position will also include a 401k with 50% matching and profit sharing that is dependent on a variety of factors. Employment opportunities and job offers at Accretive Technology Group will always come from Accretive Technology Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Accretive Technology Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Accretive Technology Group will never send you money or request you return any money back to our company for any reason. Our email domain is @accretivetg.com. The official website to find and apply for job openings at Accretive Technology Group is Accretive Technology Group is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, or national origin. • Unfortunately, we do not provide visa sponsorship, visa transfer, or corp-corp arrangements. W2RQHO9C7l

Job DescriptionAbout UsToday’s financial system is built to favor those with money. Grid’s mission is to level that playing field by building financial products that help users better manage their financial future. The Grid app lets users access cash, build credit, spend money, optimize their taxes, and lots, lots more. Grid is a fast-growing team that’s deeply passionate about making a difference in the lives of millions. We’re solving huge problems and believe that every team member has a big role to play. Come join our growing team in our downtown Seattle office! The teamGrid's customer support team handles everyday customer questions, making sure each inquiry is answered clearly and accurately. We collaborate with teams across the company, including Product and Engineering, to solve problems and enhance the customer experience. By listening to our users, we help improve our products and ensure our customers have a smooth and enjoyable experience with Grid. The roleWe are looking for a motivated Customer Support Specialist to join our growing team. In this role, you will answer customer questions, troubleshoot issues, gather feedback, and guide customers through new product adoption, to ensure a seamless and satisfying experience.What you'll do: • Help customers with questions, troubleshooting issues, and providing clear guidance., • Respond to customer inquiries through email and live chat., • Identify and report product issues to the Product and Engineering teams., • Notice common customer challenges and suggesting ways to improve our product and support processes.What we're looking for:, • At least 1 year of experience in customer service or a similar role., • Currently pursuing or have a bachelor’s degree., • Strong verbal and written communication skills., • Self-motivated with a proven track record of independently solving problems., • Strong work ethic with the ability to meet high expectations in a fast-paced environment.

Job Description/Skills: Location: This position requires the candidate to work onsite in Seattle, WA, on Tuesdays, Wednesdays, and Thursdays. Can work remotely on Monday and Friday. Description: Create, maintain , and execute an engagement plan for the Program Change Network, including meeting cadences, virtual engagement tactics (Teams), email correspondence, and more. Support distribution and delivery of cascaded communications and trainings to a high number of stakeholder groups. Assess, track and report on the effectiveness of Change Network engagements and brainstorm tactics for improving engagement if need be. Coordinate & compile presentation decks and other communications items for the Change Network as well as update and maintain the programf InfoHub on SharePoint. Collect, track and respond to questions from Change Network members and stakeholders, in coordination with the communications team. Support the training team by reviewing and proofreading training materials, engaging trainers, maintaining the SharePoint training site, supporting training meetings and additional tasks as assigned. Must Have Skills: Bachelor’s degree in Communications, Marketing, Human Resources or related field, or equivalent experience. Minimum 3 years of experience in communications, employee engagement or human resources. Ability to communicate clearly via email, chat, and both virtual and in-person presentations. Solid writing, content organization, communication, copyediting and critical thinking skills. Ability to build relationships and collaborate with cross-functional teams to ensure alignment. Ability to receive and assimilate feedback as well as answer questions thoughtfully and thoroughly. Keen attention to detail as well as strong analytical and problem-solving abilities. Comfortable working in a fast-paced environment with rolling deadlines. Proficiency in Microsoft Office suite, including PowerPoint; Smartsheet (or other project management tool); and SharePoint. Integrity, initiative, humility, humor, good judgment, flexibility, curiosity and great listening skills. Nice to Have Skills: Familiarity with UKG and/or HCM platforms. Experience with manufacturing, mixed union/non-union employee environments, or the transportation industry. Experience with a variety of training modalities. Change management or project management certification. Familiarity with visual design principles. Familiarity with project management methodologies and best practices. Pay Range: $40.00 – $47.00 per hour, depending upon experience. Health & Medical Benefits, 401K, Employee Assistance Program, and Sick Time applicable by state.

Customer Service / Fully Remote] - Anywhere in U.Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of

Up to $24 per hour / Medical, dental & vision / 401k match / PTO / 4 day work week - As a Customer Support Coordinator at Jabra Hearing, you will: Manage and respond to customer inquiries and concerns via phone, email, and chat; Provide excellent customer service by actively listening and addressing

Customer Service / Remote] - Anywhere in U.Up to $29 per hour / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at AIA Contract Documents, you will: Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner; Use Zendesk (

Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ensure prompt resolution of inquiries; Utilize

Customer Service / Remote] - Anywhere in U.Up to $45K per year - As a Customer Support Specialist at Fabric Health, you will: Provide exceptional customer service to Fabric Health clients by promptly responding to inquiries via phone, email, and chat; Maintain a high level of product knowledge and s

Customer Service / Remote] - Anywhere in U.Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about o

Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting

As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while addressing customer concerns; Utilize compa

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Customer Support Specialist at Atarim, you will: Communicate with customers via email and chat to provide outstanding support and resolve any issues they may have; Maintain accurate records of customer interactions and tran

Customer Service / Remote] - Anywhere in U. Up to $78K per year - As a Customer Experience Rep at Alt, you will: Engage with collectors through chat, email, and phone support, providing knowledgeable assistance regarding the auction process, card valuations, and other platform functionalities; Handl

Up to $75,900 per year / Flexible schedule / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at MeridianLink, you will: Provide exceptional customer service to clients via phone, email, and chat; Resolve customer inquiries and complaints in a timely and professional ma

Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Specialist at Sendoso, you will: Communicate with customers through various channels such as email, phone, and live chat; Provide exceptional customer service by addressing inqu

Customer Support / Remote] - Anywhere in U.Competitive pay / Health insurance / 401k / PTO - As a Customer Service Coordinator at Cennox, you will: Manage customer inquiries via phone, email, and chat; Provide excellent customer service by resolving issues and answering questions promptly and accura

Job Description Jewelry Consultant (Part Time) - Seattle, WA Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person at our Seattle, WA showroom location. The targeted budget for this position is $24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area. · Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us: At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR uIMhzIFnQ4

Job Description:\n\n Hourly Compensation: $25.50 (This is a set hourly wage. No wage range exists). Non-Exempt, Overtime Eligible BENEFITS:Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care ProgramFree Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employmentFree Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary) Paytient Healthcare Spending401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)Voluntary Life + Accidental Death & Dismemberment (AD&D) PlanFree Employee Assistance Program (EAP)Travel Assistance Program OTHER BENEFITS: Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)Parking: Complimentary in our parking garage (subject to availability)50% subsidy for public transportation expensesReferral program of $250 per successfully referred new hireComplimentary cafeteria mealsMonthly employee appreciation eventsEmployee Exercise RoomCommunity Service Events WHY THE RENAISSANCE SEATTLE HOTEL? Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "why"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “why” in you. If you’ve got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU! Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Front Office Manager, Director of Rooms, General Manager, or more? We’ll support you all the way. ABOUT OUR MANAGEMENT COMPANYThe R.C. Hedreen Company is Seattle’s pre-eminent hotel developer. R.C. Hedren Co. built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come.Ownership is also the management company – No red tapeThe company values longevity – half of our team has been with us 5+ years ABOUT OUR HOTEL4th largest hotel in Seattle Stable operation – hotel has never been sold DISCOVER YOUR NEXT OPPORTUNITY THE "R" WAY You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you. DISCOVER MORE WITH US As You ENjoy…Marriott Explorer Discounts and Marriott Bonvoy Perks! Affordable Health Care for You & Your FamilyPublic Transportation & Parking DiscountsGenerous PTO ProgramWonderful cafeteria with daily hot mealRecognition, Parties, Employee Gym, Culinary Treats & More wait to delight you each day BRING US YOUR STYLE AS A.... DELIGHTED TO SERVE AGENT As a Renaissance Front Desk Ambassador, you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in. The successful Front Desk Ambassador will tailor their approach by reading cues from a guest to ensure when they check in the guest feels at home. At Renaissance we believe that every ambassador is an innovator, explorer, and relationship builder, someone who is able to identify the key details that make something uniquely interesting and provide guests with intriguing information about the locale. Creating a smooth and easy experience for guests so they can get the most out of their stay is critical. The Front Desk Ambassador will use their expertise, as well as their relationships with others across the hotel (from housekeeping to parking to the Navigator and beyond), to anticipate and deliver on our guests’ needs. He or she should be passionate not only about the locale and local offerings, but also have an eye for detail – from the information they provide to guests, to the accuracy of their reports, to the transactions they process and secure. Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bell-person, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process food & beverage orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment. No matter what position you are in, there are a few things that are critical to success – making sure you have a safe work environment, following company policies and procedures, ensuring your uniform and personal appearance are clean and professional, maintaining confidentiality, complying with quality assurance standards, and protecting company assets. The front desk ambassador role will be on your feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to your work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other things that come your way) is the foundation of the job. Ultimately, the real hallmark of the Front Desk Ambassador role is driving a best-in-class guest experience, inspiring guests and ambassadors alike to live life to discover. CORE WORK ACTIVITIESStay up-to-date on the local area, including unique attributes, happenings and offerings, so that you are prepared to provide specific recommendations for guestsContinually expand knowledge of local attractions, popular culture, and consumer brands relevant for Renaissance guestsBuild and use personal and professional resources to offer unique recommendationsCommunicate recommendations in a way that builds excitement and interest among guests and ambassadors Guest RelationsWelcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possibleEngage guests in conversation regarding their stay, property services, and area attractions/offeringsAnticipate guests' needs, including using cues to uncover their passions, asking questions of to better understand their needs and watching/listening to preferences to surprise and delight them whenever possibleAddress guests' service needs and special requests in a professional, positive, and timely mannerAssist individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones)Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trustAnswer, record, and process all guest calls, requests, questions, or concernsReceive, record, and relay messages accurately, completely, and legiblyContact appropriate individual or department (e.g., Bell-person, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problemProcess food & beverage orders, answer questions on menu selection; record transactions in point-of-sale system, process payment and run cashier reports at end of shiftAccept and record wake-up call requests and deliver to appropriate departmentLog all guest requests, incidents, and adjustments customer relationship management (CRM) system to allow for proper tracking and documentation of guest problems and solutionRespond to special requests from guests/residents with unique needsFollow up with guests to ensure their requests or problems have been met to their satisfactionSupply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activitiesIdentify and explain hotel features to guests (e.g., use of room key, ice and vending areas, in-room safe, hotel services) Check-In/Check-OutProcess all guest check-ins and check-outs by confirming reservations in computer, verifying guest identity, securing a valid form of payment, assigning room, and issuing room key in accordance with property policies and proceduresSet up accurate accounts for each guest upon check-in according to their requirements (i.e., separate room/tax/incidentals, comp)Activate room keys using electronic key machine (e.g., Saflok) and reissue new room keys to guests as necessary (e.g., lost key) by verifying guest identity and using electronic key machineAssign or adjust room according to guest request and preferences whenever possibleVerify and adjust billing for guestsFile guest paperwork or documentationPre-register designated guests and prepares key packetsEnsure rates match market codes and that any exceptions are documented and include an explanationCommunicate to appropriate staff that there are guests that are waiting for an available roomReview requests for late check-outs and approve according to occupancyCoordinate with Housekeeping to track readiness and status of rooms (e.g., check-in, early check-out, late check-out, room transfer, unexpected stay over) and to report guest concernsObtain and verify proper tax-exempt information for tax-exempt guests Greet/Escort Guests and Guest ServicesSupply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activitiesContact appropriate individual or department (e.g., Bell-person, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problemReceive, record, and relay messages, calls, questions and concerns accurately, completely, and with genuine careFollow up with guests to ensure their requests or problems have been met to their satisfactionReports/RecordkeepingRun daily reports (number of arrivals, departures, closing reports, credit card authorizations, shift logs, etc.), identify any special requests, and check reports for accuracy Finance RelatedProcess all payment types, adjustments, etc. such as room charges, cash, checks, debit, or creditManage and secure bankPrint credit check report, review status of each account, and follow up on accounts beyond approved credit limitsAccept and record wake-up call requests and deliver to appropriate department Physical TasksStand, sit, or walk for an extended period of time or for an entire work shiftEnter and locate work-related information using computers and/or point of sale systemsMove, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance CommunicationSpeak to guests and co-workers using clear, appropriate and professional languageAnswer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the callDiscuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the propertyAid coworkers, ensuring they understand their tasksTalk with and listen to other ambassadors to effectively exchange information Working with OthersSupport all co-workers and treat them with dignity and respectDevelop and maintain positive and productive working relationships with other ambassadors and departmentsHandle sensitive issues with ambassadors and/or guests with tact, respect, diplomacy, and confidentialityPartner with and assist others to promote an environment of teamwork and achieve common goals Policies and ProceduresProtect the privacy and security of guests and coworkersMaintain confidentiality of proprietary materials and informationFollow company and department policies and proceduresEnsure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and proceduresPerform other reasonable job duties as requested by Supervisors Cash HandlingProcess all payment types such as room charges, cash, checks, debit, or creditProcess adjustment vouchers, paid-outs, correction vouchers, and miscellaneous chargesCount bank at end of shift and secure bankBalance and drop receipts according to Accounting specificationsProvide change to guestsObtain manual authorizations and follow all Accounting procedures when computer system is downCash guests' personal checks and traveler's checksCount bank at the beginning of shift to ensure that amounts are correct and that there is adequate change Safety and SecurityFollow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)Maintain awareness of undesirable persons on property premisesReport work related accidents, or other injuries immediately upon occurrence to manager/supervisorIdentify and correct unsafe work procedures or conditions and/or report them to management and security/safety pers

Job DescriptionCustomer Service Representative (Temp) – Seattle Pay Rate: $20 – $24/hour We are seeking a temporary Customer Service Representative to assist with inbound and outbound communications, resolving customer inquiries. Responsibilities * Handle phone, email, and chat inquiries from customers * Resolve issues promptly and escalate when necessary * Document customer interactions and maintain accurate records * Provide support to internal teams as needed * Contribute to a positive customer experience Qualifications * Prior customer service experience (phone/email/chat) * Strong communication and problem-solving skills * Ability to work in fast-paced environments * Reliable and detail-oriented Pay Details: $20.00 to $24.00 per hour Search managed by: Darian Tang Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Provide clear and friendly support through phone, email, or chat. You’ll help with booking details, answer customer questions, and provide clear support from your home office. Support the team with day-to-day travel service tasks.

Provide clear and friendly support through phone, email, or chat. You’ll provide clear guidance, confirm details, and support clients throughout their planning—all from home. Support the team with day-to-day travel service tasks.

Job Description CSG Inc. is a managed IT service provider with a mission to provide tailored IT management, consulting, support, and sales to small- and medium-size businesses nationwide. Our core mission is to enable our clients and their employees to focus on their core business and function while we handle the day-to-day IT Operations. Our Team is Growing! We are looking for an IT Specialist who is knowledgeable in basic computer troubleshooting and is also thoughtful, organized a great communicator, and a team player. The IT Specialist will be responsible for handling helpdesk tickets and projects related to technology, software, hardware, and services, of both CSG and our clients, who are in the financial, healthcare, manufacturing, wholesale, and food and beverage industries. The IT Specialist will work within the CSG Inc team on strategic initiatives while leveraging its vendors/partners and service providers. Position Summary: IT Specialist will be responsible for providing IT consulting & support, service, and vendor management via phone, email/chat, and onsite visits, as needed. The specialist will be responsible for interacting with business leaders, IT vendors, and service providers to identify, troubleshoot, research, present/demonstrate solutions, and resolve technical problems utilizing industry standard best practices, support tools, and documentation to ensure timely resolution. Additional responsibilities will include SOP creation/modification, hardware & software lifecycle changes, computer hardware repair, and diagnostics, on-boardings/off-boardings, end-user training, and consulting with, and providing reports and relevant feedback to, management. Job Description: · Provide IT support services to commercial and residential customers. · Set up, manage, audit, and report to management on Microsoft 365, and Google Workspace tenants. · Administer Azure AD managed devices, Microsoft 365/G Suite users, groups, policies, licenses, and contracts · Deployment and management of physical/virtual servers and purpose-built virtual computing environment/labs · Diagnose and resolve technical hardware, software, and network issues · Perform proactive system maintenance on internal and client IT infrastructure · Create, update, and refine IT infrastructure and services documentation · Research issues using available information resources · Management of IT vendors and service providers · Document all help desk interactions and resolutions in the appropriate ticketing tool · Proactively identify and recommend corrective actions to avoid potentially serious outages · Inform management of recurring problems · Remain current with industry changes/trends in IT · Refine existing and develop new SOPs · Other duties as assigned Benefits: · Competitive salary · Annual performance bonus · On the job learning · Retirement account · Generous Paid Time Off · Positive work environment Qualifications: Minimum Required Education & Experience · 2 years of college-level course work in an IT-related field OR Associates degree with at least 1 year of IT consulting experience or relevant experience. Preferred, but not required: · Knowledge of IT best practices in supporting corporate customers · Basic knowledge of VMWare ESXi, VMware Workstation, and Virtual Desktops/Servers. · Working knowledge of web hosting, basic WordPress & PHP administration, & FTP/SFTP/FTPS experience a plus · Basic PowerShell, batch file creation, and Putty · Application packaging, testing, and deployment with MS Intune Knowledge, Skills & Abilities: · Excellent interpersonal, analytical, organizational, project management, problem-solving, and communication skills · Self-starter who proactively identifies issues and proposes solutions · Working knowledge of fundamental operations of Microsoft Office 365, Windows/Windows Server OS, Microsoft Office, Apple/Mac, and other emerging technologies · Experience with SQL Server and MySQL · Knowledge of VoIP telephony systems · Experience troubleshooting basic networking issues with routers, switches, access points, firewalls, VPNs, DNS, TCP/IP, Static Routes, and Port Forwarding · Related experience and training in troubleshooting and providing Help Desk Support Responsibilities of this role require that the incumbent work from home, post initial onboarding/training. Within a remote working environment, it is expected that the employee is readily accessible throughout the business day, responding quickly to email, chat, phone, and other communication. CSG Inc is proud to be an Equal Opportunity Employer. You will be considered for this position based on your experience and education, without regard to race, color, religion, sex, ethnicity, national origin, age, sexual orientation, ancestry, marital or parental status, disabled, military or veteran status, or any other basis or reason prohibited by any applicable law. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. This is a Remote (work from home) position. Powered by JazzHR 9cpYlOk5BQ

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