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Job DescriptionSalary: $45-$55K cb20 is the Capital Regions solution provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service.We are an organization that puts Customers first, acts with Integrity, embraces innovation and values Self-Development and Contribution to our community. We partner with the worlds leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. As a Support Center Engineer I, you will provide Tier 1 support for customers. This role is responsible for providing customers with technical support, remotely and/or on-site so that they can complete core and essential duties of their roles with functional IT equipment. The candidate should be able to explain features of technical products, answer questions about installation, configuration, upgrades, customization, and usage of technical equipment. Duties and Responsibilities: • Perform customer support to clients via telephone, chat, email, or tickets., • Windows 11 imaging., • Migration from Windows 11 to 10., • Remove old assets and replace them with new assets., • Document all pertinent end user information in ticketing system., • Triaging, troubleshooting, and resolving error messages, failures, and customer issues., • Provide support for users utilizing laptops, workstations, desktops, iOS, and Android devices., • Provide connectivity support for users devices., • Configure and install software for end user devices such as laptops, workstations, and tablets., • Support and maintain customer systems and networks., • Provide exceptional customer service. Qualifications Requirements/Job Specifications Education: Associates degree in Computer Science OR equivalent combination of education and work experience. Desired: CompTIA A+ Certification. Experience: 0-3 years of IT experience. Experience working in a collaborative, collaborative environment. Standards: Ability to follow standards as outlined in the cb20 Company Manual. Skills: Knowledge of the following: O365/M365, Networking, Windows Servers, Virtualized Environments, PC Hardware, Backup Engines, VoIP, Cloud. Analytical and problem-solving abilities. Strong written, verbal communication, and documentation skills. Exceptional interpersonal skills, with a focus on rapport-building, listening, empathizing, and questioning skills. Ability to present technical terms in a user-friendly language. Ability to multitask and promote department success. Working time: 40 hours/week. All other times as defined by the demands of the customers and departments needs. Lifting: Typically, no lifting more than 25 lbs.

Job DescriptionSalary: $75-100K cb20 is a technology solutions provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We partner with the worlds leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. We are seeking a skilled and motivated IT Services & AV Support Technician to join our team. This position is responsible for delivering outstanding technical support to our customers across IT infrastructure, end-user services, and AV systems. The ideal candidate will have a strong background in help desk operations, managed services, and audiovisual support in both remote and onsite environments. Key Responsibilities can include: Set & Installation Install AV equipment like projectors, screens, speakers, microphones, and video conferencing systems. Mount TVs, displays, and wall panels. Set up cabling (HDMI, VGA, XLR, Ethernet, etc.) for AV systems. Configure control systems Testing & Troubleshooting Test AV systems to ensure functionality before events or meetings. Diagnose and resolve issues with video, sound, or connectivity. Perform routine maintenance checks on equipment. Replace or repair damaged components (cables, connectors, speakers, etc.). Live Event and Meeting Support Operate sound boards, mixers, and lighting consoles during live events. Support hybrid/virtual meetings with platforms like Zoom, Microsoft Teams, or Webex. Provide on-the-spot technical support for presenters and participants. Record or stream events, webinars, and meetings. Configuration & Integration Operate sound boards, mixers, and lighting consoles during live events. Support hybrid/virtual meetings with platforms like Zoom, Microsoft Teams, or Webex. Provide on-the-spot technical support for presenters and participants. Record or stream events, webinars, and meetings. Training & User Support Train users on operating AV systems and conference room equipment Create simple user guides or cheat sheets for non-technical staff Offer basic troubleshooting support over phone, email, or chat Required Skills & Qualifications: • Proven expertise in help desk operations, end-user support, wireless networking, and managed IT services., • Hands-on experience with installing and supporting AV systems and infrastructure hardware., • Strong understanding of Microsoft Operating Systems and basic networking protocols., • Excellent troubleshooting, documentation, and communication skills., • Ability to work independently and as part of a team in fast-paced environments., • Willingness to provide after-hours support and participate in on-call rotations.

Job Description We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared. Key Responsibilities * Provide assistance through email, chat, and phone communication * Help with itinerary changes, updates, and general travel questions * Provide destination and travel guideline information * Follow up with travelers before departure * Resolve concerns while maintaining a positive customer experience Ideal Candidate * Friendly and professional communication style * Customer support experience preferred * Reliable and organized * Comfortable using online tools and learning new systems * Interest in travel and client satisfaction What We Offer * Remote work flexibility * Training provided * Ongoing team support * Professional development opportunities * Access to travel-related perks

Job DescriptionBenefits: • 401(k), • 401(k) matching Customer Service (primary focus): • Respond promptly to customer inquiries via email, phone, and chat., • Provide accurate information about products, orders, shipping, and returns., • Resolve issues with professionalism, empathy, and efficiency., • Maintain accurate records of customer interactions., • Make outbound calls to existing wholesale customers to check in, gather feedback, and encourage reorders., • Identify upselling and cross-selling opportunities., • Assist in onboarding new wholesale accounts. We operate a low volume tea bar/customer service pickup area. Duties would include: • Set up for the days service., • Count drawer, • Rotate food/drinks, • Make any drink concentrates necessary, • Take sales & fulfill customer beverage orders, • Inventory of items necessary (syrups, supplies, merchandise), • Regular cleaning and organization

An established, forward-thinking small animal hospital in Albany, NY is seeking an Associate Veterinarian to join their growing team. This is an exciting opportunity to step into a beautifully designed, modern facility that blends general practice with a strong focus on client experience, collaboration, and progressive medicine. Backed by a veterinary-led leadership team, the hospital offers the perfect balance of clinical autonomy and structured support—alongside a $30,000 sign-on bonus, relocation support, and absolutely no non-compete. The clinic itself is thoughtfully designed to create a calm, low-stress environment for both pets and people. Equipped with advanced diagnostic tools and modern surgical facilities, you’ll have the resources needed to practice high-quality, proactive medicine. The team culture is collaborative and positive, with experienced veterinarians, skilled technicians, and a leadership structure that prioritizes mentorship and professional growth. Whether you’re an experienced DVM looking for autonomy or a newer graduate seeking guidance and structured development, there is genuine investment in your success at every stage. You’ll be empowered to practice client-centered care, build lasting relationships, and contribute to a hospital that truly values the human-animal bond. With flexibility in schedule design (and no weekends!), strong operational support, and access to ongoing training and certification opportunities (including Fear Free), this is a position that allows you to shape your career while enjoying excellent earning potential of $100,000–$150,000 base (DOE) plus production opportunities. Key Highlights • $30,000 sign-on bonus + relocation assistance, • No non-compete — stay because you want to, not because you have to, • Modern, thoughtfully designed facility with advanced diagnostic tools, • Veterinary-led leadership and structured mentorship support, • Collaborative, team-focused culture with strong technical staff support, • Flexibility to shape your schedule and clinical interests, • Competitive base salary ($100k–$150k DOE) + comprehensive benefits About You • DVM or equivalent degree that allows you to practice veterinary medicine in the US, • You hold (or are eligible for) a licensure in New York, • 1+ years of clinical experience preferred, • Passionate about client-centered, preventive care and the human-animal bond, • Collaborative, adaptable, and motivated to grow professionally Benefits • Competitive compensation + sign-on bonus, • Relocation assistance available, • Comprehensive health, dental, and vision insurance, • Generous CE allowance with additional PTO for professional development, • Paid licensing fees and professional memberships, • No non-compete, • And so much more! Next Steps If you are interested, hit "Apply" or for a confidential chat to find out more, simply email or call the office at (980) 202 4966.

Do not wait to begin your USPS career as an Assistant Rural Carrier. Our program equips you with the tools to secure this position, even if you lack prior experience. Personalized support via email and chat.

Organize and prepare mail by size, shape, and route for accurate delivery. Ongoing support through email and chat. This role ensures smooth postal operations by delivering mail efficiently.

Assist customers with services like mail forwarding and holds. Personalized support via email and chat. Do not wait to begin your USPS career as a Mail Handler Assistant.

Personalized support via email and chat. Explore a World of Career Opportunities as a Mail Carrier with USPS. This role involves delivering and collecting mail while interacting with customers along the route.

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Home-Based Sales Support, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services.Completes daily routine tasks and responsibilities to support the Customer Service department or programs.Supports customer to submit and process transactions.Assists customer wit

Job DescriptionCrumbl strives harder than ever to fulfill its mission of bringing family and friends together. It all started with one big dream, two cray cousins, and the perfect combination of flour, sugar, and chocolate chips. Within three years, Crubl has expanded to over 1000 bakeries in 36 states nationwide, making it the fastest-growing cookie company in the nation. we are looking for talented and passionate individuals to grow with us! join our nationwide family of 5,000+ bakers and drivers today We are looking for a self-motivated and results-driven Shift Leads to direct our organization's operations and to develop and implement effective business strategies and programs. Duties for a Shift Lead will include supervising store operations, monitoring and motivating staff, ensuring good customer service, engaging with Customers, training employees, etc. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives. Qualifications•TECHNOLOGY APTITUDE: Confidently be able to use email, chat applications, Microsoft Office, G-Suite & Gmail, human resource information system, and the point-of-sale system(s)•Understand & demonstrate high proficiency with various platforms such as Crumbl's website, Crumbl's mobile app, and Crumbl's internal communication application•Be able to problem-solve technology issues through key technology support contacts when needed•Character | Positive Attitude | Work-Ethic | Cultural Fit | Experience | Commitment to People | Excellence•POSITIVE ATTITUDE: Has a strong "can-do" mindset, and is full of hope and enthusiasm, for self and to impart to the team•WORK-ETHIC: Committed to giving exceptional effort consistently in all responsibilities•EXPERIENCE: Preferably has 1 year of leadership, management, and food or restaurant experience•COMMITMENT TO THE CUSTOMER & EXCELLENCE: Has a genuine desire to serve others while having an unquenchable thirst for excellence in everything you do•We have high integrity and character, which builds an unbreakable level of trust•We are excellence-driven, paying attention to every detail•We have grit and are bold and decisive in our actions•Be ready to learn from mistakes - "fail forward" Responsibilities•You are managing a team that is making cookies - being happy, bringing the community together, over a box of cookies is the business! •Leadership & Management | People Development | Operations | Raving Fans Service | Store Metrics & New Customer Acquisition | Communication | Technology Aptitude | Attention to Detail | Cleanliness & Tidiness | Facilities & Equipment | Safety•LEADERSHIP & MANAGEMENT: Lead the team to work together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"•PEOPLE DEVELOPMENT: Assist in developing Crumbl team member's skills and capabilities for their current roles, future roles at Crumbl, and to prepare them for their lives beyond Crumbl•OPERATIONS: Support in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, ordering, quality control and taste, the cookie baking process, presentation of the cookie, facilities and equipment management, staffing and labor, scheduling, forecasting cookie supply and demand, delivery experience, etc•CUSTOMER-FOCUSED: Focused on a team that creates great customer experience through genuine, welcoming, and friendly interactions with every Crumbl customer•STORE METRICS & NEW CUSTOMER ACQUISITION: Clearly communicates key store metrics using varies methods and frequently celebrates those who are achieving greatness•Participates in a variety of planned as well as grass root initiatives to acquire new Crumbl customers•COMMUNICATION: Communicates clearly, frequently, and provides clear direction and expectations verbally as well as via company communication channels•Shares important updates and business information regularly that will help the team and business perform well•CLEANLINESS & TIDINESS: Always maintain a presentation to the crew member and customer of a clean, orderly, and safe environment•Responsible for ensuring the baking equipment, utensils, and environment are clean, and orderly beyond company and state requirements at-all-times•FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment•Communicates promptly to management and utilizes the appropriate tools to initiate diagnosis and repairs if needed•SAFETY: Constantly is training and coaching on safety first with the team•Assesses equipment, the environment, and work practices to ensure the team, the customer, and the brand is acting in a safe manner at-all-times