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Job DescriptionDescription: What You’ll Be Doing A Client Experience (CX) Representative is a key role within the Bank’s digital branch operations and services. This role is pivotal in advancing the bank’s digital presence and offerings and is responsible for delivering exceptional service to current and prospective clients. Primary responsibilities involve communicating with clients via phone, chat, email, and secure messaging to ensure their financial needs are met while enhancing the overall client experience. This role provides personalized relationship-based banking services to current and prospective clients. The Client Experience Representative will be accountable for handling incoming client inquires, processing transactions and promoting Bank Iowa’s products and services. • Engages with current and prospective clients across multiple channels including inbound calls, chat, secure messages on online banking platforms, and website contact leads., • Facilitates various transactions such as check cashing, deposits, withdrawals, transfers, loan payments, and other typical transactions. Processes financial transactions efficiently and accurately., • Assists clients with a broad range of questions and issues which include questions about products and services, change of address, stop payments, etc., • Opens and supports all phases of opening new accounts, both online and via phone, for new and prospective clients. An internal candidate located in one of our branch locations may be considered. Requirements: Skills/Experience You’ll Need • High School diploma or equivalent required. College degree preferred., • 0-2 years customer service experience; previous banking experience a plus and/or understanding of bank products and services, including the rules, regulations, policies and procedures., • Ideal candidates will have strong customer service skills, strong attention to detail, have the ability to multi-task, possess strong communication skills, exhibit critical thinking and exemplary judgement and problem-solving skills as well as exhibit systems/technology proficiency and navigation. What you’ll love about us Our team members love working here, and the prevailing reason is this: our people. In addition to the great team you will be a part of, here are some of the other reasons why our team members love working here: • A competitive financial package we want you to bring your best so in addition to your compensation, every team member receives a bonus opportunity, a generous 401k match, and discretionary profit sharing., • Robust benefits and wellness - we are proud to offer health, dental and vision insurance as well as a wellness program designed to help drive down your premiums for benefits-eligible team members. Our wellness initiatives promote positive change and allow our team members to think big., • Blending work and life – As a people-centered organization, each team member is provided a generous PTO bank. Bank Iowa team members receive 11 paid observed holidays, 100% paid parental leave, an opportunity for sabbatical leave, generous bereavement, and an employee assistance program designed to support team members throughout various stages in their lives., • Continued learning opportunities – Bank Iowa enables great things and supports team member development at every stage of your career. Our development approach focuses on your innate talents and developing those into areas of strengths. Learning experiences are available in formal & informal training settings, as well as on-the-job training. Development programs are available in-person and online. Our tuition reimbursement program is available to support formal education programs., • Community Involvement – Our team members are active members of their communities and people-centered. Bank Iowa aspires to be a center of influence in each of the 22 communities we are located in. In addition to company-sponsored volunteer opportunities, we offer paid volunteer time off (VTO), which allows team members to give their time to organizations they care about, without having to use PTO., • Recognition – Bank Iowa is proud of our team members who “Live our Values”. Our peer nominated recognition program presented annually, recognizes and celebrates team members who exemplified our values from the past year. Our People-Centered Culture At Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth. Bank Iowa is one of the leading independent Ag banks and the second-largest family-owned bank in the state of Iowa. Our bank family consists of team members and clients throughout Iowa who we serve in our 22 communities. At Bank Iowa, we’re proud to put people first, and we value our team members as much as our clients. We support team member development by focusing on their innate talents and developing those into areas of strength. We offer an environment where people care about each other like family. If you’re looking for a career with colleagues who have the opportunity to bring their best, think big, and enable great things, Bank Iowa is the place for you. Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected – for all of who they are – regardless of differences. All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.

Job Description Job Title: Customer Support Representative II Client: Heavy Machine Manufacturing Company Duration: 24 Months (Possible Extension) Location: Johnston, IA 50131 Schedule: • Onsite (5 days/week), • Monday-Friday, • Must be flexible to work any 8-hour shift between 7:00 AM - 7:00 PM CST, • Shift options: 7:00-3:30 | 8:00-4:30 | 9:00-5:30 | 10:30-7:00 Job Summary: • Provide technical and customer support via phone, email, and chat., • Support dealers and customers with software, connected equipment, and precision agriculture products., • Document cases in the case management/CRM system., • Troubleshoot customer issues and resolve escalations., • Create and maintain online support documentation. Products Supported: JDLink, Operations Center, Apex Farm Management, GreenStar Displays, StarFire Receivers, AutoTrac, Mobile Apps, Machine Guidance, JDLink Terminals, Dashboard, and other ISG products. Required Qualifications: • Customer Service or Technical Support experience, • Strong computer and troubleshooting skills, • Experience with CRM or case management systems, • Data management experience, • Excellent communication and problem-solving skills, • Ability to work flexible shifts and occasional holidays Preferred: • Agriculture or Precision Farming knowledge, • Experience supporting agriculture equipment or dealer networks, • Bachelor's degree in Agriculture, Business, Engineering, IT, or related field Training: • Approximately 6 weeks (8:00 AM-4:30 PM shift), • 3-4 months to reach full productivity #ZR \nCompany Description As a leading contract, contract-to-hire and professional placement firm, Three Point Solution understands the importance of aligning our client with the right resource at the right time. We are committed to the highest caliber of service that will benefit our clients, candidates and employees. Unlike large, corporate style recruiting firms, we commit to individualized attention that uniquely positions us to bridge the communication gap between recruiter, employer and candidate. Our goal is to cultivate and maintain true partnerships with our clients and candidates. As a leading contract, contract-to-hire and professional placement firm, Three Point Solution understands the importance of aligning our client with the right resource at the right time. We are committed to the highest caliber of service that will benefit our clients, candidates and employees. Unlike large, corporate style recruiting firms, we commit to individualized attention that uniquely positions us to bridge the communication gap between recruiter, employer and candidate. Our goal is to cultivate and maintain true partnerships with our clients and candidates.

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.

Organization: Master Builders of Iowa Job Title: Project Information Specialist Location: West Des Moines, IA Department: Project Information Type: Full-Time | Hybrid eligible Job Summary: Master Builders of Iowa is expanding how Iowa’s construction industry discovers and tracks projects. Alongside our established project newsletter — a free benefit available to all 500+ member firms — we are launching MBI Source1, a new digital platform offering advanced project discovery and bid management tools for members who want deeper capabilities. The Project Information Specialist plays a critical role in both. You will be the backbone of MBI’s project information operation: curating and validating construction project data, supporting members by phone, email, and chat, and building relationships with architects, engineers, and owners across Iowa to keep our project information current and complete. This role works alongside AI-powered tools to research, gather, and verify project data — not replacing judgment, but extending it. You will be expected to interrogate AI-generated results critically, catch errors, and apply your own research skills and construction knowledge to ensure members get information they can trust. What You’ll Spend Your Time On: This role is a genuine blend of data, service, and relationship work: Data Research, Validation & Entry — ~30% • Source and research construction project information from public agencies, permit offices, architects, and design firms across Iowa., • Work collaboratively with AI-powered research tools to gather and organize project data — then apply critical judgment to verify accuracy, identify gaps, and correct errors before information reaches members., • Interrogate AI-generated results with a skeptical eye: cross-reference sources, flag inconsistencies, fix data quality issues, and escalate recurring issues., • Enter and maintain project records in MBI’s systems with a high standard of accuracy and completeness. Member & Customer Support — ~30% • Serve as a frontline resource for MBI members by phone, email, and chat, answering questions about project listings, platform features, and subscription services., • Conduct independent research to resolve member inquiries — digging into project records, public sources, and internal data to provide accurate, useful answers., • Support members in getting the most from MBI Source1, including onboarding assistance and troubleshooting., • Respond professionally and promptly, representing MBI’s commitment to service in every interaction. Outreach & Relationship Building — ~20% • Proactively develop and maintain relationships with architects, engineers, owners, and design firms to improve the completeness and timeliness of project information., • Build a network of contacts across Iowa’s construction ecosystem who see MBI as a reliable, trusted partner. Administration — ~10% • Prepare regular reports and data summaries for the Plan Room Manager and internal stakeholders., • Maintain confidentiality and security of project information and member data., • Support the Plan Room Manager with administrative tasks related to the project information function. Key Responsibilities: • Exceptional attention to detail — you catch what others miss, especially when reviewing AI-generated or automated data., • Strong written and verbal communication; you are comfortable reaching out to contacts you don’t know and supporting members through complex questions., • Proficiency with Microsoft Office and the ability to learn new digital platforms quickly., • Comfort working alongside AI tools: you know how to prompt effectively, question outputs critically, and not take results at face value., • Ability to manage multiple priorities and deadlines with a calm, organized approach, • Customer service orientation and a positive, professional attitude., • Ability to work independently and contribute effectively as part of a small team. Qualifications: • Experience in the Iowa construction industry or commercial building sector — familiarity with project delivery, the design-bid-build process, or contractor operations is a meaningful advantage., • Experience with construction project estimating, plan reading, or bid preparation., • Prior work with construction project management platforms, plan rooms, or document management systems., • Experience in data entry, administrative support, or project coordination roles., • Familiarity with public procurement processes and agency bid sources in Iowa., • Comfortable working in a small but dynamic team environment! Why Join Us? At Master Builders of Iowa, our core values are engrained in everything we do. We are an engaged, team of professionals, in service to others. We value creativity, collaboration, and innovation as a way of serving our members who are all building Iowa’s landscapes. Master Builders of Iowa is the recognized leader of the construction industry in the state of Iowa. Founded in 1912, MBI is one of 89 chapters of the Associated General Contractors of America, the most influential and widely respected construction association in the country. MBI’s members perform the majority of the state’s commercial, industrial, and public works building projects. The association provides its members with a comprehensive array of educational, safety, environmental, labor, legal, professional development, and legislative services. We offer competitive compensation, generous benefit packages and a supportive work environment that allows you to thrive! If you thrive in a fast-paced environment and enjoy task oriented work in assisting the construction industry, we encourage you to apply and join our team!

Job Description What You’ll Be Doing A Client Experience (CX) Representative is a key role within the Bank’s digital branch operations and services. This role is pivotal in advancing the bank’s digital presence and offerings and is responsible for delivering exceptional service to current and prospective clients. Primary responsibilities involve communicating with clients via phone, chat, email, and secure messaging to ensure their financial needs are met while enhancing the overall client experience. This role provides personalized relationship-based banking services to current and prospective clients. The Client Experience Representative will be accountable for handling incoming client inquires, processing transactions and promoting Bank Iowa’s products and services. • Engages with current and prospective clients across multiple channels including inbound calls, chat, secure messages on online banking platforms, and website contact leads., • Facilitates various transactions such as check cashing, deposits, withdrawals, transfers, loan payments, and other typical transactions. Processes financial transactions efficiently and accurately., • Assists clients with a broad range of questions and issues which include questions about products and services, change of address, stop payments, etc., • Opens and supports all phases of opening new accounts, both online and via phone, for new and prospective clients. An internal candidate located in one of our branch locations may be considered. Skills/Experience You’ll Need • High School diploma or equivalent required. College degree preferred., • 0-2 years customer service experience; previous banking experience a plus and/or understanding of bank products and services, including the rules, regulations, policies and procedures., • Ideal candidates will have strong customer service skills, strong attention to detail, have the ability to multi-task, possess strong communication skills, exhibit critical thinking and exemplary judgement and problem-solving skills as well as exhibit systems/technology proficiency and navigation. What you’ll love about us Our team members love working here, and the prevailing reason is this: our people. In addition to the great team you will be a part of, here are some of the other reasons why our team members love working here: • A competitive financial package we want you to bring your best so in addition to your compensation, every team member receives a bonus opportunity, a generous 401k match, and discretionary profit sharing., • Robust benefits and wellness - we are proud to offer health, dental and vision insurance as well as a wellness program designed to help drive down your premiums for benefits-eligible team members. Our wellness initiatives promote positive change and allow our team members to think big., • Blending work and life – As a people-centered organization, each team member is provided a generous PTO bank. Bank Iowa team members receive 11 paid observed holidays, 100% paid parental leave, an opportunity for sabbatical leave, generous bereavement, and an employee assistance program designed to support team members throughout various stages in their lives., • Continued learning opportunities – Bank Iowa enables great things and supports team member development at every stage of your career. Our development approach focuses on your innate talents and developing those into areas of strengths. Learning experiences are available in formal & informal training settings, as well as on-the-job training. Development programs are available in-person and online. Our tuition reimbursement program is available to support formal education programs., • Community Involvement – Our team members are active members of their communities and people-centered. Bank Iowa aspires to be a center of influence in each of the 22 communities we are located in. In addition to company-sponsored volunteer opportunities, we offer paid volunteer time off (VTO), which allows team members to give their time to organizations they care about, without having to use PTO., • Recognition – Bank Iowa is proud of our team members who “Live our Values”. Our peer nominated recognition program presented annually, recognizes and celebrates team members who exemplified our values from the past year. Our People-Centered Culture At Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth. Bank Iowa is one of the leading independent Ag banks and the second-largest family-owned bank in the state of Iowa. Our bank family consists of team members and clients throughout Iowa who we serve in our 22 communities. At Bank Iowa, we’re proud to put people first, and we value our team members as much as our clients. We support team member development by focusing on their innate talents and developing those into areas of strength. We offer an environment where people care about each other like family. If you’re looking for a career with colleagues who have the opportunity to bring their best, think big, and enable great things, Bank Iowa is the place for you. Bank Iowa is an equal opportunity employer with a passion for creating an inclusive environment where all people are truly welcomed, valued and respected – for all of who they are – regardless of differences. All applicants will be considered for employment without regard to age, race, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws. PIc4b27fa865d8-25405-40394789

Flexible Schedule / Competitive Compensation / Comprehensive Employee Benefits Package - As a Member Service Support Specialist, you will: Provide exceptional customer service to members via phone, email, and chat; Troubleshoot and resolve member inquiries and issues; Maintain accurate and detailed

Tag% / Remote] - Anywhere in U.Competitive Pay + Annual Bonus Eligibility / Medical Benefits / Paid Time Off / Collaborative, mission-driven culture - As a Customer Support Representative at TeamBuilder, you will: Provide prompt and courteous customer service via phone, email, and chat; Troubleshoot

Up to $25 per hour + bonus / 10:30am-7pm CST / Medical-Dental-Vision-Life-AD&D / 401k match / PTO / HSA-FSA / Paid parental bonding leave / Tuition reimbursement - As a Customer Support Specialist at Sonova, you will: Respond to customer inquiries and complaints via phone, email, and chat in a timel

Customer Service / Remote] - Anywhere in U.Competitive pay / Comprehensive healthcare coverage / 401k match / Equity ownership potential / Learning stipend - As a Customer Support Specialist at Tovala, you will: Respond promptly and professionally to customer inquiries via phone, email and chat, tro

Customer Support / Remote] - Anywhere in U.Up to $53,000-yr / Comprehensive Health insurance - As a Customer Service Representative, you will: Provide exceptional customer service through phone, email, and chat support to assist clients with product inquiries, order processing, and issue resolution;

Competitive Pay / Comprehensive Employee Benefits Package - As a Customer Support Specialist at USALCO, you will: Provide exceptional customer service and support via phone, email, and chat; Resolve complex customer inquiries and issues in a timely and efficient manner; Escalate issues to appropriat

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Our mission as a company is to provide convenient, affordable, access to quality healthcare. As a patient care advocate, you will provide prompt and friendly support to patients and providers with inquiries related to visits and treatments. You will listen to and understand patient concerns and strive to provide resolutions. All patient and provider interactions are completed either via email, chat, or telephone. There are no in-person interactions with patients or providers. Accountable and reports to: President, RedBox Rx; Pharmacy Manager, RedBox Rx; Pharmacists Positions that report to you: None Primary duties and responsibilities: • Responds to patient communication received via phone or email., • Collaborates with team members to promote continuous improvement of patient experiences., • Creates and maintains patient accounts., • Communicates with patients regarding visits and treatments. Secondary duties and responsibilities: • Shares knowledge and experience with other employees., • Performs other related job duties and special projects as required., • Adheres to standard operating procedures and quality assurance standards., • Reports to work when scheduled and works expected number of hours. Education and experience: • High school diploma or equivalent, • Healthcare experience is preferred but not required Physical requirements: • Visual requirements include ability to see detail at near and far range with or without correction., • Must be able to physically exert up to 25 pounds of force occasionally and a negligible amount of force frequently to move objects., • Must be able to perform the following physical activities: Sitting, standing, reaching, lifting, grasping, talking, hearing, typing and repetitive motions. Knowledge, skills, abilities and worker characteristics: • Knowledge of customer service principles and techniques, • Good verbal and written communication skills, • Good time management skills, • Ability to perform multiple tasks at any given time, • Ability to listen, understand, and provide resolutions to common patient concerns, • Ability to learn and adapt in a growing telehealth setting, • Basic knowledge of computer programs such as Word, Excel, and Outlook, • Commitment to the Hy-Vee mission and a willingness to promote the values of the company, • Ability to be registered as a pharmacy support person with the Iowa Board of Pharmacy Working conditions: This position is in an office setting with other team members that involves continuous use of computers and frequent use of phones. Equipment used to perform job: Operating software, SalesForce, Excel, Word, and Outlook Confidentiality: Maintains the confidentiality of the customer's private medical information according to the HIPAA act Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.

A Fueling Operations Support Manager provides a wide range of technical and customer support for fueling facilities (preventative maintenance, service, inspections, repairs, projects, environmental compliance, others) primarily within the transportation, retail, commercial, industrial, institutional and agricultural industries. Will interact with a wide range of stakeholders (Authorize Service Contractor (ASC), Environmental Engineer, internal teams, manufacturers, and facility and corporate customer personnel). Takes ownership and resolves complex assignments. Leads by example in all aspect of Ryder Fuel Service operations; exemplifies commitment to organizational goals. Essential Functions: • Analyze and troubleshoot various fueling systems (UST/AST alarm monitoring, Automatic Tank Gage (ATG), interstitial, Probes, sensors, spill buckets, sumps, Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC), DEF systems, dispersers, piping, tank cleaning, Filters, others) to develop custom solutions for customers. Includes ownership of complete repair or replacement solution., • Ensure work order timelines and priorities are met. Utilize work order management system to prioritize and analyze customer service needs prior to taking action(s), • Provides clear, effective, and consistent communications/updates to both customers, databases, and other stakeholders., • Establish processes and tools to proactively prevent Notices of Violation. Support customer service needs related to Notices of Violation. Ensure facility compliance schedules are met. Identify and resolve potential compliance issues proactively. Understand when to escalate for legal compliance assistance., • Obtain, review, and approve repair quotes. Support constructions/capital projects under the guidance of environmental project Eng. Run ad-hoc reports using information from multiple systems and databases, build basic reports using information from multiple system and databases., • Monitor and report out on individual KPIs., • As assigned develop/support the creation and implement of policies/SOP/procedures/ BMP/ other for internal and/or external stakeholders. Additional Responsibilities: • Working weekends, staying late, and/or making work schedule changes, is necessary to meet business needs, • Position may be required to work remotely. Position requires candidate to agree to and abide by Ryder Telecommuting and Permanent Remote Work Agreement(s) and Policies for the duration of the remote work period., • Performs other duties as assigned. Skills and Abilities: • Demonstrates problem solving skills, • Ability to independently assess situations, determine appropriate/best solution, and take action accordingly, • Strong verbal and written communication skills, • Ability to communicate effectively with a variety of stakeholders, contractor and customers, • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Ability to alter and deliver messaging suitable for each of a variety of audiences and stakeholders, • Ability to work independently and as a member of a team, • Ability to make progress and maintain forward momentum in challenging circumstances, • Possesses strong technical aptitude, • Technical aptitude in the area of electronics and/or mechanical systems, downstream fueling systems, • Ability to assess a situation, seek multiple perspectives, gather more information if necessary, and identify key issues that need to be addressed, • Uses Technical aptitude and reasoning to identify the strengths and weaknesses of available, conclusions and/or approaches to solve problems, • Ability to quickly troubleshoot systems not just individual components (system approach) while achieving a high degree of customer satisfaction, • Leadership and Team Orientation, • Support culture of stability, inclusiveness, and resilience, through enthusiastic positive stakeholder interactions, • In-depth understanding of how to use language/communications to create and maintain positive customer experiences advanced required, • Proficient in Microsoft Office environment, including Excel pivot tables advanced required, • Fueling systems (UST/AST alarm monitoring, Automatic Tank Gage (ATG), interstitial, Proves, sensors, spill buckets, sumps, Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC), DEF system, dispensers, piping) Downstream fueling systems and other systems as assigned advanced required Qualifications: • H.S. diploma/GED required, • Bachelor's degree preferred in Business or related field, • Five (5) years or more fuel system and/or facility maintenance management and/or environmental compliance industry experience required, • One (1) to three (3) years of experience in direct responsibility for customer relationship-building experience required, • In-depth understanding of how to use language/communications to create and maintain positive customer experiences advanced required, • Proficient in Microsoft Office environment, including Excel pivot tables advanced required, • Fueling systems (UST/AST alarm monitoring, Automatic Tank Gage (ATG), interstitial, Proves, sensors, spill buckets, sumps, Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC), DEF system, dispensers, piping) Downstream fueling systems and other systems as assigned advanced required, • Other Obtain knowledge, continuous training, and/or maintain 2 to 3 relevant certifications (compliance-related, ICC, AB Operator, Gasboy, INCON, FFP, Incon, ICU, Six Sixma, Project Management, Other Travel: 1-10% DOT Regulated: No Job Category: Compliance Our Culture & Commitment: At Ryder, you're trusted to make an impactwhile enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together. Compensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type: Salaried Minimum Pay Range: $75,000.00 Maximum Pay Range: $75,000.00 Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. For more information about benefits, click here to download the comprehensive benefits summary. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ ryder.com ] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com . Current Employees : If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

The Senior Manager Parcel Insights & Pricing is responsible for the daily support of business development, Ryder clients, finance team, and parcel operations with the analysis and review of pricing new business and analysis of and re-pricing existing business. The position is also client and prospect facing for support and solutioning. The Senior Manager develops and maintains analytical, pricing and P&L forecasting models and is responsible for training the analysts reporting to this position. Essential Functions: • Daily pricing support: Will oversee the performance of all pricing for any new and existing customers. Will provide analytical support to Director of Strategic Insights, Business Development team, and Parcel Operations to support decision-making., • Employee development and supervision: Assist in planning staffing requirements, hiring (internal & external), work plan development, employee training and development, employee review and performance appraisals, provide overview and direction on projects, facilitate the flow of work and communication among analysts., • Develops tools for pricing strategy and tactics: Oversees the development and continual enhancement of Pricing and Analytics models. Participates in strategy discussions to determine roadmap of analytics and pricing., • Client-facing Parcel Solution Design & Presentation: Support the Group Director of Parcel by assuming some of the client and prospect facing initiatives to respond to client needs and help business development in their selling process., • P&L Forecasting: Support the Group Director of Parcel and Finance in budgets and continual forecasts of client and prospect revenues and margins., • Reporting: Instrumental in development and continual support of client-facing automated reporting dashboards, and internal reporting dashboards., • Annual Price Increase Process: Assist the Parcel Billing Manager as required to ensure the GRI process is fully supported, with analyses and any back-end tasks as are necessary. Additional Responsibilities: • Performs other duties as assigned Skills and Abilities: • Strong verbal and written communication skills, Required, • Flexibility to operate and self-driven to excel in a fast-paced environment, Required, • Detailed oriented with excellent follow-up practices, Required Qualifications: • Bachelor's degree in business, Finance or related field, Required, • Master's Degree in MBA, Business, Finance or related field, Preferred, • 4 years or more in Pricing experience, Required, • Knowledge of Excel, DOMO, Required, • Python Advanced, Preferred, • Technical proficiency in Strategic Analyses, Required, • Proficiency with computer applications and sophisticated PC spreadsheets, Required, • Knowledge of Logistics Preferred This position is Remote 20% Target Bonus Job Category: Financial Analysis Our Culture & Commitment: At Ryder, you're trusted to make an impactwhile enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together. Compensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type: Salaried Minimum Pay Range: 130,000 Maximum Pay Range: 150,000 Benefits Information: For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ ryder.com ] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com.

The Startup Operation members (SET Ops) acts as a setup consultant and handles all aspects of new Dedicated Transportation Solutions business startups along with ongoing support of Field Operations. This includes both driver and manager training for basic system operations and often includes aiding and functioning in the expected role. As such, the ability to prioritize work-tasks and manage the day-to-day task items are requirements of this position. Additionally, the team engages and takes part in the writing of process documents, system testing, and even design-level consulting for new pieces of the product. Travel is extensive for this role and is expected to be around 75-80%. You will be assigned to a new business location anywhere within the country for a specific amount of time. You will not be able to travel back and forth to your home location during that time. You MUST be willing and able to work under the guidelines if you wish to be seriously considered for this position. • Members of Start Up team focused on flawless execution and adherence to pre-established customer critical success factors, • Ensuring both drivers and managers understand the core operations and systems used for tracking compliance, driver pay, and customer billing, • Acting as an arm of management to answer questions and make quick decisions during the startup phase, • Training of new management team and Certified Driver Trainer group, • Building out of process flow and providing guidance on consistency of operations, • Excellent problem solving skills., • Excellent oral and written communication skills with demonstrated leadership capabilities., • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)., • Ability to work independently and as member of a team., • Flexibility to operate and self-driven to excel in a fast-paced environment., • Capable of multi-tasking, highly organized, with excellent time management skills., • Knowledge and inner workings of a driver route tool is a plus, • Detail oriented with excellent follow-up practices., • Strong organization, analytical, and computer skills., • Ability to create and develop an inclusive and engaged work environment., • Ability to effectively manage Profit & Loss statements may be necessary depending on the complexity and scope of the operation (preferred)., • H.S. diploma/GED required, • Bachelor's degree in Business, Logistics, Supply Chain preferred, • Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required, • One (1) year or more direct supervisory/leadership experience required, • Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required, • Logistics industry knowledge advanced required, • Knowledge and understanding of Customer/Company local and Federal regulations. advanced required, • Fundamental knowledge of Supply Chain Management components. intermediate required, • Strong knowledge of Manufacturing and Production advanced required Job Category: Logistics At Ryder, you're trusted to make an impactwhile enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together. The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type: Salaried Minimum Pay Range: $65K Maximum Pay Range: $70K For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ ryder.com ] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

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