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Job DescriptionDescription: Position Summary: Heartland's team of Information Security Consultants provide IT risk management, information security, and compliance consulting services to clients in a variety of industries. Consultants routinely perform risk assessments, audit systems for compliance, work with IT and business leaders to identify and properly mitigate risks, recommend improvements for administrative, technical and physical controls, help clarify compliance requirements, and lead incident response activities. The Information Security Consultant may act as vCISO for a client under the supervision of a Senior Consultant or Practice Manager. Roles and Responsibilities/ Essential Functions: • Audit, test, or review IT systems, network or application architecture and business processes for compliance with best practices and/or regulatory requirements., • Review and recommend technical, administrative, and physical controls to mitigate identified risk., • Perform risk assessments of IT infrastructure and applications and make recommendations for improvements based on the client’s stated risk tolerance levels., • Develop materials and processes to assist clients with implementing both technical and non-technical controls., • Assist with incident response during security events., • Minimum of 1450 billed per fiscal year prorated based on start date. These charge hour requirements will be balanced against professional development and on the job training. Requirements: Competencies: • Accountability - Accountability looks at the extent to which an individual is willing to accept responsibility., • Active Listening - Active listening looks at the extent to which an individual actively attends to, conveys, and understands the comments and questions of others., • Adaptability - Adaptability looks at the extent to which an individual can fit into a changing working environment., • Communication - Communication skills look at the extent to which an individual communicates with economy and clarity, actively engaging in conversations in order to clearly understand others' message and intent, and receives and processes feedback., • Customer Oriented - Customer orientation implies a desire to serve both external and internal clients by focusing effort on meeting the client’s needs, understanding their concerns, and seeking to build trust., • Decision Making - Decision making skills look at the ability of the individual to select an effective course of action while controlling resources and expenditures., • Initiative: Initiative looks at the ability of the individual to act and take steps to solve or settle an issue., • Problem Solving - Problem solving skills looks at the ability of the individual to recognize courses of action which can be taken to handle problems or potential problems, and applying contingency plans to solve those problems., • Project Management: Project management skills looks at the ability of the individual to demonstrate an understanding of planning, organizing, staffing, directing, and controlling work tasks., • Working Under Pressure - Working under pressure looks at the ability of the individual to maintain composure when exposed to stress. Required Experience: • 2+ years of related experience, • 2+ years implementing Cybersecurity Programs, • 2+ years implementing Compliance and Governance Programs Preferred Experience: • 4+ years of IT Systems implementation or management experience, • 4+ years implementing compliance programs, • 4+ years in leadership role Required Skills, Education and/ or Certifications: • CISSP or other current industry standard certifications in areas of security expertise, • Experience as a security consultant, analyst, engineer, system administrator, IT lead, or similar role focused on information security responsibilities, • Ability to identify and evaluate risk to IT systems and associated business processes and communicate risks to management, • Demonstrated experience with regulatory/compliance requirements (e.g., PCI, HIPAA/HITRUST, SOX, FISMA), information security frameworks and controls (e.g., NIST, ISO, CIS), • Demonstrated experience reviewing and recommending appropriate technical, administrative, and physical controls, • Demonstrated experience selecting and implementing appropriate risk mitigation strategies to ensure IT systems remain within established risk tolerance levels, • Ability to develop policies, standards and baseline configurations, • Strong attention to detail and ability to document findings and convey information, • Ability to manage project deliverables and deadlines, • Ability to provide superior customer service via phone and email, • Strong listening and presentation skills, • Ability to clearly communicate with co-workers, management, clients, and vendors Preferred Skills, Education and/ or Certifications: • Healthcare compliance, privacy, or security certification, • Certified Information Systems Security Professional (CISSP) or equivalent, • Certified Information Systems Auditor (CISA) or equivalent (CISM), • Certified in Risk and Information Systems Control (CRISC) or equivalent Equal Opportunity Employer - Including Disabled and Veterans #HBS

Job DescriptionSystems Administrator Company Overview Spee Dee Delivery is a family owned and operated company that was started in 1978 by Donald and Sylvia Weeres. Our core business is in standard, next-day, ground delivery. The corporate headquarters and main sort facility is located in St. Cloud, MN. We currently employ over 1,800 employees company wide and over the years have expanded throughout the Midwest. Job Summary The System Administrator will manage and support servers, networks, and user systems while ensuring security and reliability. This role troubleshoots technical issues, implements upgrades, and collaborates with teams to keep IT operations running efficiently.Hours and Wage Exempt salary positionStarting wage: $70,000-$92,500 per year, based on relevant years of experience, education, certifications, and comparison to other employees already in this roleMay require occasional after-hours, weekend, and on-call support for system maintenance, upgrades, outages, and operational needsDuties and Responsibilities Configure, administer, and maintain enterprise systems including servers, networks, storage, and user accounts to ensure optimal performance and security.Perform regular data backups, disaster recovery testing, and business continuity procedures to safeguard organizational data and minimize downtime.Implement and manage system updates, patches, and security fixes to maintain stability, compliance, and protection against vulnerabilities.Proactively monitor system performance, availability, and capacity, identifying and resolving issues before they impact operations.Troubleshoot and resolve complex hardware, software, and network problems, providing timely support for both users and critical systems.Develop and maintain comprehensive documentation of system configurations, processes, and changes to support compliance and knowledge transfer.Provide advanced technical support to end users, resolving escalated IT issues and offering guidance on best practices.Collaborate with senior IT staff to design and implement system improvements, infrastructure upgrades, and emerging technologies.Support IT security initiatives, including access management, monitoring, and audit requirements to ensure regulatory and organizational compliance.Performs other duties as assigned. Skills and Abilities Proficiency with Windows and/or Linux server administration, including Active Directory, Group Policy, and user management.Experience with networking concepts (TCP/IP, DNS, DHCP, VPNs, firewalls, and routing).Familiarity with virtualization technologies (VMware, Hyper-V, or similar).Knowledge of cloud platforms such as Microsoft Azure or AWS.Strong understanding of backup, recovery, and disaster recovery solutions.Hands-on experience with patch management and endpoint security tools.Ability to script or automate tasks using PowerShell, Bash, or Python.Excellent troubleshooting and problem-solving skills with a proactive mindset.Strong documentation skills and attention to detail for compliance and process improvementAbility to manage multiple priorities and work effectively in a fast-paced environment.Strong interpersonal and communication skills to support end users and collaborate across teamsEducation and Experience Bachelor's degree in information technology, Computer Science, or a related field preferred; equivalent combination of education, certifications, and experience will be considered.3-5 years of experience in system & infrastructure administration, or a related IT role required.Experience managing Windows and/or Linux server environments.Physical Requirements Ability to sit, stand, and work at a computer for extended periods.Ability to lift, carry, or move IT equipment weighing up to 50 lbs. as needed for installation or maintenance.Benefits Health Insurance, Dental Insurance, Life Insurance, Paid Time Off (PTO), Employee Assistance Program, 401(k) Plan, Quarterly Bonuses, and more.EEO and Affirmative Action Statement Spee Dee Delivery Service, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or protected Veteran status. Must be able to pass a criminal background check. Job Posted by ApplicantPro

Job DescriptionIT Infrastructure Systems Administrator (IPI ITS4) Des Moines, Iowa - Onsite needed We are seeking an experienced IT Infrastructure Systems Administrator to support enterprise IT operations across multiple locations. This role is responsible for maintaining servers, networks, hardware, software, security, backups, and overall infrastructure while providing technical support to business users. Key Responsibilities • Administer and maintain Windows servers, workstations, and enterprise infrastructure., • Support LAN/WAN environments, including Cisco routers, switches, and network connectivity., • Install, configure, upgrade, and troubleshoot hardware, software, printers, and network devices., • Monitor system performance and recommend infrastructure improvements., • Develop and maintain backup, disaster recovery, and system maintenance plans., • Maintain system security, user access, and IT security policies., • Provide technical support and resolve infrastructure-related issues for end users., • Maintain IT asset inventory, hardware documentation, and network diagrams., • Evaluate hardware and software solutions and assist with procurement and implementation., • Coordinate with vendors and consultants on infrastructure projects as needed., • Support enterprise applications, including integrated accounting and manufacturing systems., • Test new software, system upgrades, and infrastructure changes before deployment., • Prepare technical documentation and provide training to users on systems and applications.Required Skills & Experience, • Experience administering Windows Server environments., • Strong knowledge of LAN/WAN networking., • Hands-on experience with Cisco routers and switches., • Experience with Active Directory and user administration., • Knowledge of server maintenance, backups, disaster recovery, and system security., • Experience installing, configuring, and troubleshooting hardware and software., • Strong understanding of enterprise IT infrastructure and technical support., • Excellent troubleshooting, documentation, and communication skills.If you are interested in this opportunity, please share your updated resume along with your current location, availability and contact information to Kalyan@eitacies.com

This job posting is anticipated to remain open for 30 days, from 12-Aug-2026. The posting may close early due to the volume of applicants.Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our _. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We’re proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results. Role Summary: As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment. We’ll give you the support you need. Our team will be there every step of the way, providing: • Comprehensive 6-month training including an experienced peer to help mentor you, • A wide support network that extends from your branch office to your region to the home office, • You’ll often work independently but will have a team of thousands backing you every step of the wayCan you see yourself…, • Delivering exceptional personalized service to ensure clients feel understood and informed, • Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year, • Actively listen for situations in the clients' lives that may indicate a need for additional services, • Driving marketing activities such as planning and executing events What skills would make you a successful BOA? • Analytical Thinking, • Attention to Detail, • Adaptability, • Conversational Skills, • Digital Tool Utilization, • Team Collaboration Role Requirements • Client Service: Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members., • Account Management: Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records., • Administrative & Operational Support: Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan., • Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: _ Check out our Canadian awards and accolades: _Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.You can also expect… • A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions, • An inclusive environment where everyone’s different viewpoints are valued and help to achieve results., • We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family’s well-being, • Full-time Associates receive the following benefits:, • Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our _.You'll be competitively compensated…, • Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities., • Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance., • The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.

Job DescriptionJob Title: Sales Support AdministratorJob Description The Sales Support Administrator provides comprehensive administrative and customer support to a team of account managers, ensuring accurate order processing, timely follow-up, and high-quality service. This role offers exposure to sales operations and logistics and serves as a strong stepping stone toward future account management or sales opportunities within a large organization that operates with a close-knit, small-team environment. Responsibilities • Support three primary account managers with day-to-day customer needs and assist additional account managers as required based on workload., • Enter customer orders and quotes into the computer system with a high level of accuracy and attention to detail., • Process Return Authorizations and ensure all related documentation is complete and properly recorded., • Research and follow up on customer orders, providing status updates and resolving issues promptly., • Make occasional phone calls to supplier partners, corporate office teams, and customers to provide back-office support and clarify order-related information., • Obtain Proof of Delivery documents from customers and ensure open order reports are current and accurate., • Work extensively in Microsoft Excel for order entry and reporting purposes, including updating spreadsheets and generating basic reports., • Perform general clerical and administrative tasks such as email and phone correspondence, filing, and maintaining organized records., • Conduct research on products that are not currently included in the sales portfolio to support sales opportunities and customer inquiries., • Enter, process, and maintain quality event records, ensuring that all quality-related information is accurately documented and updated., • Follow up with customers regarding accounts receivable matters as needed, supporting the team in maintaining timely payments and resolving billing questions., • Provide professional, courteous customer service and sales support, including handling inbound and outbound calls related to orders, products, and account inquiries.Essential Skills, • Previous sales experience, including retail sales, for at least 1 year., • Experience working with the general public in a customer-facing role., • Strong computer skills with the ability to navigate multiple screens and systems for at least 1 year., • Proficient Microsoft Excel experience for at least 2 years, including regular use for data entry and reporting., • Administrative and order entry experience for at least 1 year, with demonstrated accuracy in processing information., • Strong attention to detail in prior roles for at least 1 year, particularly in handling orders, records, and documentation., • Comfort with entering, processing, and maintaining quality records in a structured system., • Customer service skills with the ability to handle phone-based work and basic sales-related conversations confidently.Additional Skills & Qualifications, • Background in sales support or customer support in an office or retail environment., • Experience with administrative support tasks such as email management, phone correspondence, and filing., • Familiarity with order entry, order processing, and proof-of-delivery procedures., • Ability to manage multiple tasks simultaneously while maintaining accuracy and organization., • Interest in developing a career in sales or account management, with motivation to learn the logistics and operations of a large company., • Strong interpersonal and communication skills for working closely with a team of sales professionals and external partners.Work Environment This role is 100% on-site in a small office environment, supporting a team of sales professionals within a larger corporate structure. Initial training is conducted virtually, after which all work is performed on-site. The position follows a first-shift schedule, Monday through Friday, from 8:00 a.m. to 4:30 p.m., totaling 40 hours per week. The environment emphasizes collaboration, growth, and learning, offering exposure to sales operations, logistics, and customer interactions in a professional office setting. Job Type & Location This is a Contract to Hire position based out of Des Moines, IA. Pay and Benefits The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Des Moines,IA. Application Deadline This position is anticipated to close on Aug 27, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Network Support Center Johnston, IA 50131, USA We have exclusively retained Govig & Associates to conduct the search for our Chief Operating Officer. If your experience aligns with this opportunity and you are interested in learning more, please email your resume in confidence to: The Chief Operating Officer serves as a key enterprise executive responsible for translating WesleyLife’s mission, vision, and strategic priorities into exceptional operational performance across the organization. Reporting to the President & CEO, the COO provides executive leadership for WesleyLife’s Communities for Healthy Living, home and community-based services, and enterprise operational standards. This leader is accountable for advancing quality, growth, financial sustainability, regulatory excellence, customer and resident experience, team culture, and operational consistency across WesleyLife’s full continuum of services. The COO partners closely with the President & CEO, Executive Circle, Board of Directors, and operational leaders to strengthen performance, scale best practices, develop future-focused services, and ensure WesleyLife continues to lead with purpose, compassion, innovation, and measurable impact. • Enterprise Operational Leadership, • Provide strategic and operational leadership across WesleyLife’s Communities for Healthy Living and home- and community-based services., • Translate organizational strategy into clear operational priorities, goals, accountabilitys, and execution plans., • Lead operational performance across independent living, assisted living, memory support, long-term care, transitional care, home health, hospice, personal services, community nutrition, transportation, and public health services., • Ensure consistent implementation of WesleyLife standards, service expectations, regulatory requirements, and operating practices across all locations and service lines., • Strengthen accountability systems that support quality outcomes, operational discipline, financial performance, and growth., • Monitor key performance indicators and lead timely interventions to address performance gaps or emerging risks., • Partner with the President & CEO and Executive Circle to identify and advance new markets, services, partnerships, and growth opportunities., • Lead operational planning for new programs, service lines, communities, and strategic initiatives., • Support the development of innovative offerings that meet the evolving needs and preferences of current and future customers., • Advance WesleyLife’s ability to serve older adults across a broader continuum of settings, including home, community, and residential environments., • Build and strengthen relationships with hospitals, physicians, payers, community partners, and other stakeholders to support growth, access, census, care transitions, and revenue opportunities., • Key partner in developing organizational growth and maximization plans, including products, services and geographic markets., • Lead the continued development of a consistent, differentiated WesleyLife experience across all services and locations., • Champion hospitality, service excellence, person-centered practices, and meaningful engagement for residents, clients, families, and team members., • Partner with leaders across service lines to create integrated pathways that help customers move seamlessly within and between WesleyLife’s services., • Build a culture of trust, accountability, collaboration, innovation, and results., • Coach and develop leaders to strengthen team engagement, performance, communication, organizational alignment, and thoughtful succession strategy., • Ensure operations meet or exceed applicable local, state, and federal regulatory requirements., • Provide executive oversight for quality, compliance, safety, clinical, and operational standards across WesleyLife’s services., • Lead continuous improvement efforts using data, performance indicators, and best-practice operating models., • Identify operational risks and ensure timely action plans are developed, implemented, and monitored., • Promote a culture of regulatory readiness, ethical decision-making, transparency, and excellence., • Provide executive leadership to achieve annual operating, census, revenue, margin, expense, and growth targets., • Partner with finance and operational leaders to develop and monitor budgets, forecasts, business plans, and performance improvement strategies., • Ensure effective operational work plans and strategies are in place for each location and service line., • Align people, technology, marketing, clinical, financial, and operational resources to support enterprise priorities., • Lead large-scale projects and initiatives, including planning, implementation, performance tracking, and accountability for outcomes., • Effectively translate strategy to execution in the business., • Participate in Board of Directors meetings and committee discussions as requested, providing strategic operational insight and updates., • Represent WesleyLife with external partners, professional associations, community organizations, and public groups, as may be warranted., • Stay informed about trends, policy changes, workforce dynamics, consumer expectations, and innovations affecting senior living, health care, and home and community-based services., • Promote WesleyLife’s mission, reputation, and impact through active community and industry engagement., • Bachelor’s degree in healthcare administration, business administration, or a related field required., • Ten or more years of progressive senior leadership experience in health care, senior living, aging services, home and community-based services, or a similarly complex service organization preferred., • Demonstrated experience leading multi-site or multi-service operations., • Proven success leading leaders, building accountability systems, improving performance, and executing enterprise strategy., • Strong financial acumen, including experience with budgets, operating performance, growth planning, revenue management, and expense control., • Demonstrated ability to develop partnerships, support business growth, and lead complex organizational change., • Exceptional communication, presentation, facilitation, and relationship-building skills., • Ability to work effectively with a Board of Directors, executive leaders, operational teams, residents, clients, families, donors, partners, and community stakeholders., • Strong commitment to mission, ethics, service, and the well-being of older adults., • Proficiency with Microsoft Office (365) tools and comfort using data, dashboards, and technology to support decision-making., • Ability to reside in or relocate to the greater Des Moines, Iowa area., • Current and valid driver’s license required., • Experience overseeing regulated health care or senior living environments strongly preferred., • Nursing Home Administrator licensure in Iowa, or ability to obtain licensure or reciprocity, preferred Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

Heartland's team of Information Security Consultants provide IT risk management, information security, and compliance consulting services to clients in a variety of industries. Consultants routinely perform risk assessments, audit systems for compliance, work with IT and business leaders to identify and properly mitigate risks, recommend improvements for administrative, technical and physical controls, help clarify compliance requirements, and lead incident response activities. The Information Security Consultant may act as vCISO for a client under the supervision of a Senior Consultant or Practice Manager. Roles and Responsibilities/ Essential Functions: • Audit, test, or review IT systems, network or application architecture and business processes for compliance with best practices and/or regulatory requirements., • Review and recommend technical, administrative, and physical controls to mitigate identified risk., • Perform risk assessments of IT infrastructure and applications and make recommendations for improvements based on the client's stated risk tolerance levels., • Develop materials and processes to assist clients with implementing both technical and non-technical controls., • Assist with incident response during security events., • Minimum of 1450 billed per fiscal year prorated based on start date. These charge hour requirements will be balanced against professional development and on the job training. Competencies: • Accountability, • Active Listening, • Adaptability, • Communication, • Customer Oriented, • Decision Making, • Initiative, • Problem Solving, • Project Management, • Working Under Pressure Required Experience: • 2+ years of related experience, • 2+ years implementing Cybersecurity Programs, • 2+ years implementing Compliance and Governance Programs Preferred Experience: • 4+ years of IT Systems implementation or management experience, • 4+ years implementing compliance programs, • 4+ years in leadership role Required Skills, Education and/ or Certifications: • CISSP or other current industry standard certifications in areas of security expertise, • Experience as a security consultant, analyst, engineer, system administrator, IT lead, or similar role focused on information security responsibilities, • Ability to identify and evaluate risk to IT systems and associated business processes and communicate risks to management, • Demonstrated experience with regulatory/compliance requirements (e.g., PCI, HIPAA/HITRUST, SOX, FISMA), information security frameworks and controls (e.g., NIST, ISO, CIS), • Demonstrated experience reviewing and recommending appropriate technical, administrative, and physical controls, • Demonstrated experience selecting and implementing appropriate risk mitigation strategies to ensure IT systems remain within established risk tolerance levels, • Ability to develop policies, standards and baseline configurations, • Strong attention to detail and ability to document findings and convey information, • Ability to manage project deliverables and deadlines, • Ability to provide superior customer service via phone and email, • Strong listening and presentation skills, • Ability to clearly communicate with co-workers, management, clients, and vendors Preferred Skills, Education and/ or Certifications: • Healthcare compliance, privacy, or security certification, • Certified Information Systems Security Professional (CISSP) or equivalent, • Certified Information Systems Auditor (CISA) or equivalent (CISM), • Certified in Risk and Information Systems Control (CRISC) or equivalent Equal Opportunity Employer - Including Disabled and Veterans #HBS

Job Description Engineer Reports To: Principal Engineer Status: Regular, Full-Time, Exempt Location: Des Moines, IA - Hybrid POSITION SUMMARY Our culture is performance-oriented, goals driven, collaborative and fun. Our Engineers work together on all levels of challenges across dozens of clients, which provides each engineer full exposure to different environments and projects. We offer an industry leading salary that is based on experience and generous benefits including health, dental, and vision. ABOUT FIT SOLUTIONS FIT Solutions is an innovative national IT Services firm, and we are growing every day. We are focused on creating a culture of elite raving fans for our employees that solves business problems for our clients. We are on a mission to impact the lives touched by technology. We teach and promote individuals to set and achieve their personal, professional, and financial goals through the work we do together. Measuring results against best-in-class businesses, we are focused on hitting targets. We are a humble and adaptable group of people who continue to train, and role play daily in pursuit of our goals. We are a great fit for team members that are aligned and thrive in a fast-paced, results driven environment. PRIMARY OBJECTIVES • Maintain existing relationships through proactive engineering and problem-solving to generate revenue., • Deliver Best in Class customer service to uphold raving fan culture., • Analyze, troubleshoot, and resolve complex technical problems both onsite and remote., • Provide timely resolutions of system and/or application problems and follow through to completion., • Assist in documentation and training to enhance client experience. SECONDARY OBJECTIVES • Manage, review, and oversee IT initiatives and special projects., • Manage and review ongoing client IT initiatives., • Design and prepare quotes for technology solutions, adhering to the client’s budget., • Install, configure, and maintain network elements, computer systems and other related equipment., • Document daily work through ConnectWise ticketing system., • Participate in the on-call rotation with team., • Provide desk engineering services., • Perform other duties as assigned. COMPETENCIES • Self-starter and be able to work independently., • Must have excellent high-level engineering skills., • Customer-oriented, solid business acumen and excellent communication skills., • Proven track record of performance against goals year over year., • Knowledge of IT best practices and the ability to use best judgement to service clients’ needs., • Ability to effectively communicate both orally and in writing, with all levels of internal and external professionals, especially professionals with non-technical understanding., • Adaptability in various business cultures and environments., • Strong relationship building skills with customers and business partners. EDUCATION/TECHNICAL SKILLS Qualifications may include, but are not limited to: • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience., • Experience supporting and administering Microsoft Windows Server environments (2016, 2019, 2022)., • Experience with Microsoft Windows 10 and Windows 11 operating systems., • Proficiency with Microsoft 365 administration, including Exchange Online, Entra ID (Azure Active Directory), Intune, and Microsoft Teams., • Experience with Active Directory, Group Policy, DNS, DHCP, and PowerShell., • Knowledge of virtualization technologies such as VMware vSphere/ESXi, Microsoft Hyper-V, and Citrix., • Experience supporting cloud platforms, including Microsoft Azure and/or Amazon Web Services (AWS)., • Familiarity with networking concepts including TCP/IP, VLANs, VPNs, firewalls, wireless networking, and routing/switching., • Experience with endpoint management, desktop support, hardware troubleshooting, and user support., • Experience using Professional Services Automation (PSA) and Remote Monitoring & Management (RMM) tools., • Strong understanding of cybersecurity best practices, endpoint protection, multi-factor authentication (MFA), and security awareness., • Excellent troubleshooting, documentation, customer service, and communication skills. Preferred Certifications • CompTIA A+, • CompTIA Network+, • CompTIA Security+, • Microsoft Certified: Azure Administrator Associate (AZ-104), • Microsoft Certified: Azure Fundamentals (AZ-900), • Microsoft Certified: Microsoft 365 Endpoint Administrator Associate (MD-102), • Cisco Certified Network Associate (CCNA), • VMware Certified Professional (VCP), • ITIL Foundation (preferred) TRAVEL Ability to travel up to 50%+ of the time to local client sites. BENEFITS FIT Solutions has your back, and is proud to offer a rich benefit package to our employees, including: • Health, Dental & Vision Insurance (premiums paid up to 99% for employee coverage), • Options include, PPO, HDHP, HMO and ACO, • Multiple carrier options, • FSA (dependent and medical), HSA options (for qualified plans) and supplemental insurance options, • $10,000 employer-paid Life Insurance & AD&D (employees have the option to buy up), • Paid holidays, • Paid time off, • Paid sick leave, • Flexible “hybrid” work environment, • Retirement plan (401K), • Professional training & development opportunities PHYSICAL REQUIREMENTS • Ability to spend prolonged periods of time standing, speaking, walking, driving, and/or sitting, • Requires ability to occasionally lift up-to 25lbs, • Position may require travel: Up to 50% of the time to client sites Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions may require maintaining the physical condition necessary for sitting, walking or standing for prolonged periods of time; operating a computer and keyboard; near visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone; manual dexterity to operate process equipment; lifting 25 pounds, bending and stooping; lifting computers; running network cables; connecting and testing networking; traveling to client sites; and walking and carrying devices on stairs and crawl spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Employees may be exposed to heat, cold, sharp edges, metal racks, high voltage outlets, and normal electrical cabling in the office and closet environments. AAP/EEO Statement: FIT Solutions is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

Job Description About Us Iowa Digestive Disease Center and Iowa Endoscopy Center are proud to serve the community and surrounding area with regard to digestive health needs. Our endoscopy center is one of only three centers in Iowa recognized by the American Society for Gastrointestinal Endoscopy. The American Society for Gastrointestinal Endoscopy is known as the leader in setting standards for excellence in gastrointestinal endoscopy and has designed the only national program recognizing quality and safety in the practice of gastrointestinal endoscopy. Our center has also been accredited by the AAAHC, having met their rigorous quality and safety standards. AAAHC accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards. Our board-certified physicians specialize in gastroenterology, hepatology, diagnostic endoscopy, therapeutic endoscopy, infusion, and advanced therapeutics. Job Summary We are seeking a reliable and internal customer-focused IT Help Desk Technician to serve as a key member of our Information Technology team by providing technical support. The Help Desk Technician will troubleshoot hardware, software, network, account, and access-related issues; respond to support requests; assist with onboarding and offboarding; and escalate complex technical issues when appropriate. The ideal candidate is an excellent communicator who enjoys helping people, approaches problems methodically, stays organized, and can balance multiple support requests while maintaining a high level of professionalism. The Help Desk Technician reports to and assists the Systems Administrator. Key Responsibilities • Diagnose and resolve hardware, software, operating system, connectivity, mobile device, printer/photocopier, phone, and other IT-related issues using strong problem-solving skills., • Install, configure, and maintain desktop computers, laptops, monitors, printers, mobile devices, and other IT equipment, • Create, update, and manage user accounts, permissions, and access to systems in accordance with company policies, • Accurately document incidents, troubleshooting steps, resolutions, and follow-up activities in the IT ticketing system, • Assist with employee onboarding and offboarding, • Maintain accurate hardware and software inventory records, • Assist with IT projects, system upgrades, software deployments, and technology rollouts, • Perform other IT-related duties as assigned Required Qualifications • High school diploma or equivalent (associate degree or technical education in Information Technology or a related field is preferred), • Minimum of three (3) years of experience in a help desk role, technical support, or a similar role, • Working knowledge of Windows operating systems and common desktop and mobile applications, • Working knowledge and general understanding of network systems, • Knowledge of common software programs, • Strong customer service skills and the ability to work effectively with users of varying technical abilities Skills and Abilities • Excellent communication and interpersonal skills, • Friendly and professional, with the ability to create a welcoming atmosphere, • Strong organizational skills, attention to detail, and ability to prioritize multiple requests while managing time effectively, • Able to maintain accurate documentation and follow established procedures, • Self-motivated learner and committed to keeping up with rapidly changing technology, • Able to take initiative, • Able to multitask and stay calm under pressure, • Dependable and punctual, • Must maintain confidentiality and comply with HIPAA and company policies, • Experience within a healthcare setting is preferred but not required Physical Requirements • Able to sit and work at a computer for extended periods, • Able to regularly lift, carry, and move IT equipment weighing up to approximately 50 pounds, • Able to occasionally work under desks to connect equipment, cords and cables Hours • Monday-Friday, 7:00 AM-3:30 PM Perks and Benefits: • Health, dental, and vision insurance, • Life insurance, • Critical illness insurance, • Short-term and long-term disability insurance, • 401(k) with 4% employer match, • Profit sharing, • Up to 6 weeks of PTO, • Up to 6 weeks of family bonding leave, • 8 paid holidays, • Free catered lunches, • Employee assistance programs, • Free counseling services, • Free and discounted legal services Job Type: Full-time, on-site

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