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Job DescriptionSalary: The Opportunity We are seeking a proactive, customer-focusedProject Engineerto join our Professional Services team to lead and support the delivery of client-facing IT projects. Your Daily Impact You will design, implement, and support IT infrastructure solutions while working closely with clients and internal teams to ensure successful outcomes.You will be responsible for delivering high quality solutions to our clients, ensuring seamless integration and execution across various technologies. Measuring Your Success A successful Project Engineer will maximize project efficiency and profitability. They will liaise with cross-functional teams, clients, contractors, and suppliers to ensure projects run smoothly and meet goals. The Ideal Candidate The ideal candidate is technically skilled, solutions-oriented, and thrives in a collaborative environment where client satisfaction and timely project execution are top priorities. The ideal candidate is highly trained in engineering and has a track record of success in project or program management. Growth Opportunities Bellwether rewards performance and initiative. Successful Project Engineers have opportunities to advance into senior project engineer, project manager, or program manager roles. Key Responsibilities • Lead or assist with the design, implementation, and completion of IT infrastructure projects., • Configure and deploy systems including servers, networks, Microsoft 365, and Azure components., • Collaborate with project managers and technical staff to define project scope, schedules, and deliverables., • Provide technical support during and after project rollout to ensure a smooth transition to support teams., • Maintain detailed project documentation and ensure accurate handoffs., • Build strong client relationships through clear communication and professional service. Desired Qualifications • Typically, five (5) years of experience in IT support or engineering roles., • Strong knowledge of networking, Windows Server environments, Microsoft 365, and Azure., • Proficiency in networking technologies including firewalls, routers, switches, wireless, VPNs, and LAN/WAN., • Excellent time management, organizational, and communication skills., • Some college coursework in IT or related field preferred., • Ability to transport and set up IT hardware. Beneficial Knowledge • Experience with Windows 10/11, Server 2016, 2019, 2022, Microsoft 365 tenant configuration, Azure, Intune, and SharePoint., • Familiarity with structured cabling and infrastructure design., • Linux experience a plus., • Relevant certifications such as MCP, MCSA, CompTIA Network+/Security+, Azure Administrator, or CCNA/CCDA. Compensation & Benefits: • Competitive salary with performance-based bonuses, • Medical, dental, and vision insurance, • 401(k) with company match, • Paid vacation, sick leave, and holidays, • Certification and mileage reimbursement, • Professional development and company-sponsored events, • Friendly, business-casual work environment Additional Information: This position may require lifting equipment up to 25 lbs., prolonged periods of standing or sitting, and travel to and from client sites. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position. Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Job Summary: The IT Network & Systems Administrator (SCADA/OT Support) is responsible for implementing and maintaining the specialized network and server architectures that support real-time monitoring and control of industrial processes. This role ensures the availability, security, and reliability of OT (Operational Technology) networks and their supporting IT systems. Scope includes Windows-based infrastructure, identity management, and name resolution services dedicated to the OT network environment and SCADA-supporting infrastructure, distinct from general enterprise IT network administration functions. The position bridges traditional network engineering with systems administration to support secure communications between field devices (PLCs, RTUs) and centralized control systems. Because these systems directly affect water treatment, chemical dosing, and distribution operations, system availability and integrity in this environment carry public health and safety implications beyond standard IT service levels. Duties and Responsibilities: • Hardware Maintenance: Install, configure, and maintain industrial-grade networking equipment, including routers, switches, firewalls, and telemetry devices (radio, fiber, cellular)., • System Integration: Support network connectivity for new field devices as directed by Operational Technology or SCADA staff. Verify data flow paths across OT network segments to SCADA servers., • Active Directory Administration:, • Install and configure Active Directory Domain Services (AD DS) in support of SCADA and OT environments., • Manage users, groups, service accounts, and Group Policy Objects (GPOs). Enforce role-based access control (RBAC) policies., • DNS & Core Services:, • Deploy and maintain DNS servers to support SCADA systems, redundancy, and name resolution across segmented networks., • Administer related services such as DHCP (where applicable) while ensuring OT network stability., • Windows Server Management:, • Install, configure, and maintain Windows Server systems that host SCADA server infrastructure, including historians and domain controllers., • Apply patches, updates, and security hardening aligned with OT change-management requirements., • Authentication & Access Control:, • Support Active Directory integration for centralized SCADA systems authentication and auditing., • Enforce least-privilege access and secure service account management., • Disaster Recovery & High Availability:, • Support design and testing of failover strategies for SCADA networks, servers, and domain controllers. Ensure DNS service continuity across segmented environments., • Support backup and recovery processes to ensure system continuity during outages or cyber incidents., • Monitoring & Troubleshooting: Proactively monitor network health, diagnose complex issues, and coordinate incident response across IT and OT teams., • OT Network Support:, • Maintain firewall rules, router configurations, and switch port settings for OT network segments. Follow architectures defined by senior engineering and OT cybersecurity staff., • Validate network segmentation between Purdue Model levels, including the IT/OT demilitarized zone (DMZ)., • Coordinate with OT cybersecurity staff on industrial protocol traffic monitoring (Modbus, DNP3) and anomaly investigation., • Documentation & Compliance: Maintain current network diagrams, configuration baselines, and change logs. Support AWIA risk assessment contributions and other regulatory compliance documentation as applicable., • Operational Requirements: Participate in on-call rotation for 24/7 SCADA system support. Travel to field sites, including pump stations and treatment plants. Perform maintenance within OT change management windows, which may fall on nights, weekends, or planned outage periods. Education and Experience: • Education: Bachelor’s degree in computer science, network engineering, Information Systems, Cybersecurity, or a related field., • 3–5 years of network engineering experience in an industrial, utility, or critical infrastructure environment., • Hands-on experience administering Windows Server, Active Directory, and DNS in production OT or critical infrastructure environments., • Exposure to OT, SCADA, or industrial control system environments preferred but not required., • Networking Expertise: Strong knowledge of TCP/IP, VLANs, VPNs, and routing protocols (BGP, OSPF). Awareness of industrial protocols (Modbus, DNP3) a plus., • Systems Administration Expertise:, • Active Directory administration and management, • DNS architecture and troubleshooting, • Windows Server deployment, patching, and hardening, • Certifications (Preferred):, • Networking: Cisco CCNA/CCNP, • Security: CompTIA Security+, or CISSP. GICSP encouraged as a professional development target after hire., • Microsoft: Windows Server or Active Directory–related certifications, • OT/SCADA Platforms: Familiarity with platforms (e.g., iFix, PI) sufficient to support underlying server and network infrastructure. Application-level support is outside the scope of this position. Knowledge, Skills and Abilities: • Strong analytical and troubleshooting skills across IT and OT systems, • Ability to clearly communicate technical concepts to both IT and operational stakeholders, • Disciplined approach to change management in mission-critical environments, • Willingness to work in operational field environments (treatment plants, pump stations) and participate in on-call rotations. Work Environment: • Office setting with a moderate noise level., • The employee will work at an individual workstation, using a telephone and computer. Physical Demands: • Must be able to remain seated for extended periods., • Regular use of a computer and other office machinery, such as printers and copy machines., • Occasional movement around the office., • Frequent communication via telephone. Neumo Summary: With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States. Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more. Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment. Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

Job Description Overview CTG is seeking to fill a Cybersecurity Engineer opening for our client. Location: Hybrid role - New Orleans, LA, Houston, TX, Little Rock, AR, Jackson, MS Duration: 12 months We are seeking a Cybersecurity Engineer with 5–7 years of hands-on experience in enterprise security operations, endpoint security, identity security, cloud security, and network security. The ideal candidate will be responsible for implementing, managing, and optimizing cybersecurity technologies including CrowdStrike Falcon, Palo Alto Networks, IAM solutions, GitHub Security, Akamai Noname, and Carbon Black. This role will work closely with infrastructure, cloud, application, and security operations teams to strengthen the organization's security posture and support threat detection, incident response, and compliance initiatives. This role is ideal for a mid-to-senior level cybersecurity professional who can operate across endpoint, identity, network, cloud, and application security domains while supporting enterprise-scale security operations. Key Responsibilities: • Endpoint Security & Threat Detection, • Administer and optimize the CrowdStrike Falcon platform, including:, • Falcon Insight (EDR/XDR), • Falcon Shield, • Falcon Exposure Management, • Falcon Identity Protection, • Falcon Next-Gen SIEM, • Falcon Cloud Native Application Protection Platform (CNAPP), • Manage and support Carbon Black endpoint security solutions., • Develop and tune detection rules, indicators of compromise (IOCs), and response workflows., • Investigate security alerts, incidents, and suspicious activities across enterprise environments., • Conduct threat hunting and proactive security monitoring activities., • Identity & Access Management (IAM), • Manage and support enterprise IAM solutions, including:, • Active Directory, • Ping Identity, • CrowdStrike Identity Protection, • Implement and maintain identity governance, authentication, authorization, and privileged access controls., • Support Single Sign-On (SSO), Multi-Factor Authentication (MFA), and identity lifecycle management processes., • Monitor identity-related threats and unauthorized access attempts., • Network Security, • Configure, manage, and troubleshoot Palo Alto Networks Firewalls., • Support GlobalProtect VPN deployments and remote access security., • Implement firewall policies, security zones, NAT rules, and threat prevention controls., • Monitor network traffic and investigate security events affecting network infrastructure., • Cloud & Application Security, • Implement and maintain cloud security controls using CrowdStrike CNAPP capabilities., • Partner with cloud engineering teams to secure cloud-native workloads and services., • Support secure software development practices and code security initiatives through GitHub Security., • Identify and remediate vulnerabilities across cloud and application environments., • API Security, • Manage and optimize Akamai Noname API Security solutions., • Monitor API traffic for threats, vulnerabilities, and misconfigurations., • Collaborate with development teams to secure APIs throughout the development lifecycle., • Security Operations & Incident Response, • Participate in incident response activities, including investigation, containment, eradication, and recovery., • Perform root cause analysis and document findings from security incidents., • Develop security dashboards, reports, and metrics for operational visibility., • Support SIEM integration, log analysis, and threat intelligence initiatives., • Vulnerability Management, • Conduct vulnerability assessments and security posture reviews., • Prioritize remediation efforts based on risk and business impact., • Collaborate with infrastructure and application teams to address identified vulnerabilities., • Compliance & Governance, • Support security audits, regulatory compliance, and internal security assessments., • Maintain security documentation, procedures, and operational standards., • Assist in the development and enforcement of security policies and best practices. Required Qualifications: • Bachelor's degree in Computer Science, Information Security, Cybersecurity, or related field (or equivalent experience)., • 5–7 years of experience in cybersecurity engineering, security operations, or information security., • Hands-on experience with:, • CrowdStrike Falcon Platform (EDR/XDR, NG SIEM, Exposure Management, Shield, Identity Protection, CNAPP), • Palo Alto Firewalls and GlobalProtect VPN, • Active Directory and Identity & Access Management technologies, • Ping Identity solutions, • GitHub Security, • Akamai Noname API Security, • Carbon Black, • Strong understanding of:, • Incident response and threat hunting, • Security monitoring and SIEM technologies, • Network security concepts and protocols, • Cloud security best practices, • Identity and access management frameworks, • Vulnerability management processes Preferred Qualifications: • Industry certifications such as:, • CrowdStrike Certified Falcon Administrator (CCFA), • CrowdStrike Certified Falcon Responder (CCFR), • Palo Alto Networks Certified Network Security Engineer (PCNSE), • CISSP, • GIAC certifications, • Security+, • Azure Security Engineer Associate or AWS Security Specialty, • Experience with scripting and automation using PowerShell, Python, or Bash., • Experience supporting hybrid and multi-cloud environments. Key Skills: • Endpoint Detection and Response (EDR/XDR), • Identity Security & IAM, • Network Security, • SIEM & Log Analytics, • Threat Hunting, • Incident Response, • Vulnerability Management, • API Security, • Cloud Security, • Security Automation, • Risk Assessment, • Security Operations (SOC) Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

Job Description POSITION DETAILS We are seeking experienced Special Education Paraprofessionals committed to ReNEW’s mission of ensuring that all of our PK-8th grade students are academically and emotionally prepared to access the full range of life choices that are the fundamental right of every child in New Orleans. Position starts at $29,000 annually WHO WE ARE At ReNEW, we transform underperforming schools into academically rigorous schools that prepare students for the next level of achievement, including high school, college, and career. ReNEW is dedicated to helping teachers become outstanding at their craft. With a high focus on professional development and individual coaching at both the school-level and the network-level, we are committed to helping you become the best teacher you can be. At ReNEW Schools, we expect our paraprofessionals to: • Adapt classroom work under the direction of the teacher for the purpose of providing a method to support and/or reinforce lesson plans., • Confer with teachers for the purpose of assisting in evaluation of students' progress and/or implementing students’ objectives., • Implement and execute plans, under teacher direction, for the purpose of meeting students' social and daily living skills. These plans can include and are not limited to diapering, assistance with feeding, toileting, changing clothing, etc., • Implement, under the supervision of the teacher, instructional programs in accordance with lesson plans for the purpose of assisting the teacher in improving students' academic success through a defined course of study., • Monitor individual students, classroom, library, playground activities, etc. for the purpose of providing a safe and positive learning environment., • Perform record keeping and clerical functions (e.g. scheduling, copying, etc.) for the purpose of supporting the teacher and/or administrator in providing records/materials. Maintain logs of care when directed, (diapering logs, toileting times, feeding tolerance.), • Support the teacher with data collection for the purpose of documenting activities and/or providing reliable information., • Perform other related duties, as assigned, for the purpose of ensuring the efficient, effective functioning of the school or to meet student’s individual needs., • Treat all students with dignity while supporting them in the school setting., • All other duties, as required by the student, school or IEP. WHAT YOU BRING In addition to the expectations listed above, you will bring the following to your school and students: • Experience and success with students (preferred), • High school diploma (preferred), • The commitment and personal responsibility to do whatever it takes to help prepare our students for college and beyond, • Physical Requirements: While performing the duties of this job, the employee may be required to continuously sit, walk, stand, talk, and hear. Light lifting (up to 30 pounds) should be anticipated with the occasional assisted and supported heavy lifting (excess of 50 pounds) Powered by JazzHR wbkdeoUf1t

Job Description Title: Payroll Administrator Status: Full-Time, Exempt Company: T. Parker Host Reports To: Director of Human Resources T. Parker Host is a century-old maritime company known for going above and beyond for our customers as both ship agents and terminal operators. We leverage our network of exceptional team members, assets, data-driven analytics and deep industry knowledge to add value to diverse cargoes throughout the supply chain. HOST’s customer-tailored solutions and deep industry knowledge have led us to new undertakings and exponential growth. We now have over twenty agency, terminal and stevedoring operations throughout the U.S. East and Gulf coasts, all positioned to offer the exceptional level of service we’ve been providing for over 100 years – driven by data, experience and our core principles. Core Principles All team members must demonstrate an ability to adhere and understand the core principles of the company. This team member must be able to provide value and depth to the Core Principles of Host. • Our people are our greatest assets., • Their safety is our top priority., • We provide exceptional service., • We believe every relationship is important., • We are detectives, understanding all activities within our markets., • We know today's opportunities are tomorrow's growth., • We conduct all business with integrity., • We build on our legacy. Position Summary: The Payroll Administrator is responsible for managing and optimizing the Human Resources Information System (HRIS) and payroll processes to ensure accurate employee data management, reporting, compliance, and operational efficiency. This role serves as the primary administrator for ADP Workforce Now, overseeing multi-state payroll processing, HR system administration, workforce reporting, data analytics, and HR technology initiatives. The Payroll Administrator also supports HR operations by providing system expertise, maintaining data integrity, and driving continuous process improvements across the organization. Key Responsibilities • Maintain, configure, and optimize HRIS modules including employee records, payroll, benefits, and performance management., • Process multi-state payroll accurately and timely through ADP Workforce Now on a semi-monthly processing schedule for 600+ employees., • Audit payroll transactions including new hires, terminations, pay changes, bonuses, deductions, garnishments, and timekeeping data., • Reconcile payroll reports and ensure compliance with federal, state, and local wage and hour regulations., • Investigate and resolve payroll discrepancies, employee inquiries, and system-related issues., • Coordinate payroll-related activities including year-end processing, W-2 distribution, tax reporting, and payroll audits., • Partner with Finance and Accounting to reconcile payroll-related accounts and reporting., • Ensure the integrity, accuracy, and security of employee and payroll data across all HR systems., • Maintain user access controls, system security settings, and compliance with data privacy regulations and company policies., • Troubleshoot HRIS issues and coordinate with vendors to resolve system-related concerns., • Generate recurring HR and payroll reports, including headcount, turnover, compensation, compliance, and workforce metrics., • Create ad hoc reports and dashboards to support operational and strategic decision-making., • Analyze HR and payroll data to identify trends, opportunities, and areas for process improvement., • Support HR operations by maintaining employee records, preparing HR documentation, and managing electronic personnel files., • Assist with onboarding, offboarding, benefits administration, and other employee lifecycle processes., • Respond to employee and manager inquiries regarding HRIS, payroll, benefits, and HR processes., • Collaborate with Human Resources, Finance, and IT teams to streamline workflows and enhance system functionality., • Provide training and ongoing support to HR staff, managers, and end users on HRIS functionality and payroll processes., • Participate in HR technology projects, system implementations, upgrades, testing, and process improvement initiatives., • Maintain organizational structures, position control, job codes, pay rates, and reporting relationships within ADP Workforce Now to support workforce planning and organizational changes. Qualifications • Bachelor’s degree in Human Resources, Information Systems, or related field., • 2–4 years of HRIS administration experience, • Strong understanding of HR processes and data management., • Proficiency in HRIS platforms and reporting tools, preferred ADP Workforce Now, • Advanced Excel skills and data analysis capabilities., • Excellent organizational and communication skills. HOST, and its affiliated companies, is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. The Company reserves the right to modify, add, or remove duties and to assign other duties as necessary. Employment with the Company is at will and may be terminated by either the employee or the Company at any time, with or without cause or notice, subject to applicable law.

SimSpace serves as an AI Proving Ground where organizations can confidently train, test, and outmaneuver adversaries in any environment. Trusted by allied governments, militaries, enterprises, and research institutions worldwide, SimSpace enables adaptive, AI-ready defenses that stay ahead of evolving threats. Founded in 2015 by experts from U.S. Cyber Command and MIT Lincoln Laboratory, the platform unifies training, testing, and validation in a realistic, live-fire simulation—helping teams evaluate security investments, optimize performance, and compress cyber readiness cycles from months to days. Why join SimSpace? We are an organization that is focused on building our culture and mindfully enhancing our atmosphere every day which is why we have collaborated on an integral value system. Our governing philosophy of being Human Centered is deeply embedded within our value system. We apply this philosophy to every one of our internal team members, external clients, and their customers. How Do We Work? We believe that people are at the center of everything we do. SimSpace fosters a culture of continuous learning, curiosity, and professional growth. That belief shows up in action: in-house training, internal and external learning platforms, cyber conferences, industry events, and dedicated time for skill development. Our people are empowered to shape their careers - and it shows. Year over year, SimSpace consistently outperforms industry benchmarks in internal mobility, promotions, and total rewards growth. Who Thrives Here? We are a team of innovators, protectors, and problem-solvers. We believe diversity of thought and experience fuels better solutions, and we’re committed to building teams that reflect the communities we serve. Whether you’re remote or office-based, you’ll collaborate with talented colleagues across departments and time zones, united by the mission to create a safer digital world. We invite you to apply today! We are looking for: A Senior Product Manager to connect and work closely with security teams and organizations that SimSpace partners with across the defense and private sector globally. This person will connect with our customers, prospects, and thought leaders to understand user needs, then collaborate with engineering leads, designers, and internal stakeholders to drive the product life cycle. To effectively communicate, this person has in-depth experience working with SOC Teams, Security Leaders, and IT professionals. The Senior Product Manager also understands the functions of modern security tools, cloud architecture, cloud security, cloud native services, virtualization technologies, and basic networking principles. What will you be doing as a Senior Product Manager at SimSpace? Define product requirements, acceptance criteria, user personas, and use cases for new features. Develop strong, collaborative relationships with cross-functional teams and drive alignment for joint initiatives. Work closely with a team of designers and engineers to envision, roadmap, create, and deliver new features. Manage a backlog of feature epics and stories (JIRA experience preferred). Engage customers to validate, design, refine product offering and enable customer adoption. What are the qualifications to apply? To be successful as a Senior Product Manager, you need to: Have passion and expertise in one or more of the following areas: cloud security, application security, network security, exploitation, vulnerability management, data protection, DLP, host and endpoint security, detection and mitigation, threat intelligence and investigations, identity and access management. Experience developing strategy, building, and shipping security products (cloud native experience preferred). Experience working with SOC Teams, Security Leaders, and IT professionals. A strong understanding of cloud architecture, cloud security, cloud native services, virtualization technologies, and basic networking principles. Preferred- would hold one or more of these cyber and IT certifications: Certified Ethical Hacker (CEH), Certified Information Security Manager (CISM), CompTIA Security+, CompTIA Advanced Security Practitioner (CASP), any entry-professional level Cisco certifications. Preferred- would hold one or more of these cloud certifications: (advanced tiers not listed also ideal): Google Certified Professional Cloud Architect, Microsoft Certified: Microsoft Azure Fundamentals, Microsoft Certified: Azure Administrator Associate, AWS Certified Solutions Architect – Associate, AWS Certified Developer – Associate, CompTIA Cloud+, Certified Cloud Security Professional (CCSP) We’re proud to offer a competitive and comprehensive package designed to support your well-being, growth, and success: Compensation. Base salary range: $150,000 - $215,000, reflecting our confidence in your expertise and impact, with the opportunity for annual bonuses tied to company performance and individual contributions. Health & Wellness. Comprehensive medical, dental, and vision benefits, plus savings plans—coverage starts on day one! Mental Health Support. Access to company-paid counseling, coaching, and resources for you and your family through Spring Health. Financial Well-Being. Plan for your future with a 401(k)-retirement savings plan featuring a company match. Flexible Time Off. Take the time you need with unlimited vacation and dedicated health & wellness days. SimSpace provides flexible solutions to meet the diverse work-life needs of team members. Parental Leave. Paid leave plans to support you and your loved ones during life’s most important moments. Ownership Opportunities: Equity stock options at hire, with annual performance-based grants—become an invested stakeholder in our shared success. Referral Rewards: Earn $1,500–$3,500 for every qualified hire through our employee referral program. Peloton Interactive Wellness Program: Full- and partial- subsidized membership plans and equipment discounts to help you reach your personalized fitness goals. Continuous Learning: Access a LinkedIn Learning membership to prioritize your personal and professional development. Social Connections: Monthly reimbursements for meaningful connections with teammates through our SocialSpace Community. Extra Perks: Legal plan coverage, pet insurance, wellness reimbursements, and more to simplify life’s details. SimSpace is an Equal Opportunity Employer: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. SimSpace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. Research shows that women and people from underrepresented groups only apply to jobs if they meet all of the qualifications. However, no one ever meets 100% of the qualifications. SimSpace encourages you to break that statistic and to apply. We look forward to your application! We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact _. SimSpace does not accept unsolicited resumes from employment agencies. Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range.

A wide support network that extends from your branch office to your region to the home office. Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software. Branch Office Administrator (BOA)

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers. Sagent powers servicers and consumers. You power Sagent! Cloud Infrastructure Engineer SR The Cloud Engineering team builds the foundation that every engineering team at Sagent runs on. We design and deliver internal platforms and products that make shipping to production fast, secure, and repeatable. Our team builds and operates shared infrastructure capabilities including a self-service Internal Developer Portal, a centralized CI/CD platform, reusable infrastructure modules, and policy-as-code enforcement that enables teams to move quickly without sacrificing safety. We are seeking a Cloud Infrastructure Engineer to support both infrastructure and application development teams working on a large-scale, event-driven microservices platform running on GKE. This role bridges platform engineering and application support: you will maintain and evolve GCP and Kubernetes infrastructure while partnering directly with development teams to unblock delivery, troubleshoot production issues, and continuously improve the paved road from code to production. • Operate and improve multi-region GKE clusters hosting hundreds of microservices across multiple environments from development through production, • Manage the Kubernetes platform layer: Istio service mesh, cert-manager, external-dns, RBAC, HPA/KEDA autoscaling, HashiCorp Vault secret injection, and Helm-based deployments, • Develop and maintain Terraform modules across multiple IaC repositories covering GKE, networking (Shared VPC, Cloud NAT, Private Service Connect), Cloud SQL, Cloud Storage, Dataproc, Cloud Composer, Vault, and web hosting, • Maintain and extend Azure DevOps CI/CD pipelines using shared Terraform templates with multi-environment deployment workflows, • Support Confluent Kafka infrastructure including Connect workers with JDBC source connectors, consumer group health monitoring, and Kafka-lag-based autoscaling with KEDA, • Manage Redis Enterprise clusters on Kubernetes with operator-managed lifecycle and replication, • Operate the observability stack: Grafana Cloud (Alloy, Loki, Mimir, Tempo, Pyroscope via Private Service Connect), kube-prometheus-stack, Google Managed Prometheus, OpenTelemetry Operator/Collector, Beyla, and Kubecost, • Harden cluster security posture: NetworkPolicies, Pod Security Standards, admission policy enforcement, CrowdStrike Falcon, Lacework, kube-bench, and cert-manager with Let’s Encrypt ACME, • Support data infrastructure including Cloud SQL (PostgreSQL), Dataproc (Spark), Cloud Composer (Airflow), Matillion CDC pipelines, Snowflake, and BigQuery, • Manage DNS across multiple providers (Azure DNS, Cloudflare, GCP Cloud DNS) via external-dns, and support Azure APIM and Cloudflare CDN/WAF, • Partner directly with application development teams to troubleshoot deployment failures, tune resource limits and autoscaling, and resolve Kafka consumer lag and connectivity issues, • Contribute to the Internal Developer Portal (Backstage) and internal CLI tooling that enables self-service for product engineers, • 5+ years of cloud or infrastructure engineering experience, including 3+ years of hands-on GCP experience, • Strong production experience with GKE, VPC networking, IAM, Cloud SQL, Cloud Storage, and Artifact Registry, • Advanced Terraform experience, including reusable module design, state management, and multi-environment patterns, • Production Kubernetes expertise: Helm chart development and management, RBAC, resource tuning, and troubleshooting workloads at scale, • Hands-on experience with Istio service mesh: sidecar injection, mTLS, VirtualServices, AuthorizationPolicies, and traffic management, • Understanding of CNI fundamentals (Cilium/Dataplane V2), east-west traffic flows, and network segmentation, • Experience with CI/CD pipeline development (Azure DevOps YAML pipelines or equivalent) and trunk-based development workflows, • Hands-on experience with secrets management, including HashiCorp Vault (Kubernetes auth, agent injection) and GCP Secret Manager, • Proficiency in scripting (Bash, Python, or Go) with the ability to write production-quality automation and tooling, • Strong security mindset with experience implementing least-privilege IAM, certificate management, and policy-driven controls, • Clear and effective communicator able to work across infrastructure and application development teams, • Experience with event-driven architectures and Apache Kafka (Confluent Platform, Connect, consumer group management, KEDA-based scaling), • Experience with Redis Enterprise on Kubernetes (operator-managed clusters, Active-Active replication), • Familiarity with Grafana Cloud observability stack (Alloy, Loki, Mimir, Tempo, Pyroscope) and OpenTelemetry, • Experience with GCP data services: Dataproc (Spark), Cloud Composer (Airflow), BigQuery, Pub/Sub, • Familiarity with OPA/Rego or Kyverno for policy enforcement, • Experience with Azure APIM, Cloudflare, or multi-cloud DNS management, • Familiarity with Matillion or similar ETL/CDC tooling and Snowflake data warehouse, • Exposure to financial services or mortgage/loan servicing domain and associated compliance requirements, • Experience with Kubecost or similar FinOps tooling for cloud cost optimization, • Experience building or contributing to an Internal Developer Portal (Backstage), • GCP Professional Cloud Architect or Kubernetes Administrator (CKA) certification You are someone who thrives at the intersection of infrastructure and application support. You understand that a platform is only as good as the experience it provides to the teams building on it, and you are energized by helping development teams ship reliably and quickly. You hold a high bar for reliability, security, and operational hygiene — you proactively identify and resolve issues before they become incidents. You are comfortable operating at scale in a complex microservices environment and can context-switch between Terraform modules, Kubernetes troubleshooting, Kafka consumer lag, and pipeline failures. You value automation, documentation, and simplicity. You are pragmatic about technical debt and know when to fix it versus when to ship. You are comfortable working on a team of senior engineers, contributing your perspective, and adjusting quickly as you gain new information. #LI-REMOTE #LI-AN Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, In-person and Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

AURA TECHNOLOGIES, LLC (AURA) is an advanced research and development (R&D) company creating game-changing innovations for the US Department of Defense and the private sector in cutting-edge technology. If you are a smart, capable, and talented individual who possesses high integrity, thrives in a fast-paced environment, wants to chart your own course based on your capabilities, and is willing to be accountable for failures and successes, then continue reading because you may be the ideal candidate to join our exponentially growing R&D business. Bigger challenges. Bolder ideas. Global impact. At AURA Technologies, LLC we’re on a mission to deliver solutions with the capacity to change the world. We’re a North Carolina company behind some of the world’s most unique technology in government, hi-tech, AI, commercial and healthcare services. Our technology is bridging the digital divide to improve lives for our customers around the globe. By providing powerful new ways for people to connect with one another, we support our clients to gain greater access to data, decision making, medical research, commerce, and much more. Our team is empowering customers worldwide. At AURA Technologies, we are excited to announce a new opening for a dedicated security architect in our dynamic team. You will lead the implementation of a new embedded cybersecurity platform. You will translate detailed security specifications into implementation-level designs and working code for a hardened Intel/Linux appliance deployed in air-gapped OT environments. This is a greenfield implementation. You will be writing the most security-sensitive components of the system from the ground up, including: • Cryptographic key management services with hardware-rooted trust • Certificate lifecycle management for offline and network-constrained environments • Secure boot chain and platform integrity verification • OS-level hardening and mandatory access control configuration • Integration with hardware security elements and platform trust anchors You will work directly with the Chief Architect (PhD, Computer Science, 25+ years in systems and security) and will be instrumental in building out the engineering team, helping recruit, mentor, and establish the technical practices for the developers who will maintain and extend your work. Requirements and Skills • Embedded Linux. Deep, hands-on experience with custom embedded Linux systems-- including kernel configuration, initramfs, systemd, disk encryption, and mandatory access controls (SELinux or AppArmor)--sufficient to architect secure system designs, define implementation standards, and provide authoritative technical guidance to the engineers responsible for building and maintaining production Linux images. You have built or substantially modified production bare-metal Linux images, not just deployed containers on cloud VMs., • TPM 2.0 and hardware root of trust. Working experience with TPM-based security: secure boot, measured boot, platform integrity, key sealing, and attestation. You understand the TPM 2.0 architecture and have used it in practice., • Air-gapped and OT environments. Experience designing or deploying systems in disconnected, high-assurance, or industrial control environments. You understand the constraints of operating without cloud connectivity and the implications for key management, certificate lifecycle, and software updates., • PKI and X.509. Substantive experience with public key infrastructure: certificate chains, validation, revocation, and certificate profiles. You do not need to be a CA administrator, but you need to understand the role of PKI in system identity and trust establishment., • Systems programming. Strong proficiency in C or C++ for systems-level work. You are comfortable reading kernel code, debugging with strace and gdb, and reasoning about memory safety, concurrency, and process isolation., • US Citizenship and ability to pass a background investigation. Highly Desirable • Rust. Production experience writing Rust for systems or embedded targets. Rust is the primary implementation language for this project. If you are a strong C/C++ systems developer without Rust experience, we will invest in your transition — the language is the easy part when the systems thinking is already there., • Cryptographic engineering. Practical experience with cryptographic libraries (OpenSSL, tpm2-tss, PKCS#11), secure protocol implementation, or hardware security module integration., • OT security standards. Familiarity with security standards applicable to industrial and critical infrastructure environments (e.g., IEC 62443, NIST 800-82, or equivalent). Not Required • Security clearance (none needed for this role) • Cloud or SaaS experience • Web application security • CISSP or similar management-oriented certifications What You Will Not Be Doing • Administering PKI infrastructure (separate role) • Cloud architecture or DevOps • Penetration testing or red-teaming (though your threat modeling instincts will be valued) • Front-end or UI development Why This Role • Greenfield architecture. You are building from a clean sheet, not maintaining legacy code. The security architecture is thoroughly specified; your job is to bring it to life., • Genuinely hard problems. Hardware-rooted key management, tamper-responsive security, and certificate lifecycle in offline environments — this is not checkbox compliance work. These are real engineering challenges with real security consequences., • Research culture. AURA is an R&D company. We pursue SBIR, STTR, and applied research projects across multiple disciplines. Engineers are encouraged to champion research directions they are passionate about., • Autonomy and ownership. As the first security-focused developer on this platform, you will shape the implementation approach, tooling, and technical culture for the team that follows. BENEFITS: • Fortune 500-level Health Care Coverage, • Unlimited Leave Program after 60 days, • 10 Paid holidays & Paid Winter Break, • 401(k) Safe Harbor Contributions, • Employee Discount Program Submit your resume/CV in PDF format via instructions at the following link: _ No phone calls after submission. We will let candidates know via automated reply that we have received their resumes and will contact them if there is a good fit after the closing date for this job. AURA Technologies, LLC is an Equal Opportunity Employer and affirmative action employer of veterans protected under the Vietnam Era Veterans’ Readjustment Assistant Act (VEVRAA). We are a Drug Free Workplace and thus, all job offers are contingent on successful criminal background check and drug screen. As a US Federal Contractor, AURA uses the Department of Homeland Security e-Verify system to determine eligibility to legally work in the United States. Write a carefully crafted, well-written cover letter that elaborates on your interest in this position and why you think you are the best candidate for the job. Submit your cover letter, CV and three professional references (one of which must be from a current or former supervisor) in PDF format ONLY via BambooHR. Any attachments must be in PDF format or will not be opened due to virus concerns. No phone calls after submission. We will let candidates know via automated reply that we have received their resumes and will contact them if there is a good fit after the closing date for this job.

Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company. Vultr Cares 100% company-paid insurance premiums for employee medical, dental and vision plans. 401(k) plan that matches 100% up to 4%, with immediate vesting Professional Development Reimbursement of $2,500 each year 11 Holidays + Paid Time Off Accrual + Rollover Plan Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year $500 stipend for remote office setup in first year + $400 each following year Internet reimbursement up to $75 per month Gym membership reimbursement up to $50 per month Company paid Wellable subscription Join Vultr Vultr is seeking a highly skilled and experienced Corporate IT Support Specialist to be the first line of technical support for our globally distributed team, keeping employees productive as we power one of the world's largest independent cloud platforms. The ideal candidate is a customer-focused helpdesk professional with strong fundamentals in endpoint troubleshooting (macOS and Windows), SaaS administration, identity and access management, and MDM tooling, paired with excellent communication skills and a white-glove service mindset. This is a highly visible role in a high-growth technology company, which will require owning the daily ticket queue, managing employee onboarding and offboarding, provisioning hardware and access, supporting a fully remote workforce, and building the documentation and runbooks that help IT scale alongside the company. This is your opportunity to join our fast growing team and leave your mark on Vultr and the future of Cloud Infrastructure. Key Responsibilities Own the daily helpdesk ticket queue, triaging and resolving issues across hardware, software, and access requests within established SLAs Troubleshoot endpoint issues on macOS and Windows devices for fully remote employees, escalating complex problems to senior IT staff when appropriate Administer core SaaS platforms (Google Workspace, Slack, Zoom, and similar tools), including user provisioning, license management, and group permissions Manage employee onboarding and offboarding end-to-end, including hardware shipping, account creation, access provisioning, and timely deprovisioning Configure and maintain endpoints through MDM platforms (Intune, or equivalent), ensuring devices remain compliant with security policies Support identity and access management workflows in Okta (or equivalent SSO/IdP), including SSO integrations, MFA enforcement, and group-based access Maintain an accurate hardware and software asset inventory, tracking devices throughout their lifecycle from procurement to retirement Develop clear documentation, runbooks, and self-service resources that empower employees and reduce repeat tickets Engage with employees through chat, video, and ticketing channels to deliver a responsive, white-glove support experience across multiple time zones Partner with Security, People Operations, and senior IT teammates on larger initiatives, audits, and tooling rollouts Qualifications 2+ years of experience in a helpdesk, IT support, or corporate IT administrator role, preferably supporting a remote or distributed workforce Hands-on experience troubleshooting macOS and Windows endpoints, including hardware, software, networking, and peripheral issues Working knowledge of SaaS administration across platforms such as Google Workspace, Slack, Zoom, and similar collaboration tools Experience with identity and access management platforms (Okta, JumpCloud, Azure AD/Entra ID, or equivalent), including SSO, MFA, and group-based provisioning Familiarity with MDM/endpoint management tools such as Jamf, Intune, Kandji, or equivalent Experience with ticketing and ITSM platforms (Jira Service Management, Freshservice, Zendesk, or similar) Strong written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical users Demonstrated customer service mindset with a track record of delivering responsive, white-glove support Ability to manage multiple priorities independently in a fast-paced, fully remote environment Industry certifications such as CompTIA A+, Network+, Security+, Apple Certified Support Professional, or Microsoft 365 Certified are a plus Compensation $60,000 - $70,000 Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws. We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted. We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures. Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our .

About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on , , , and . Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. Technical Account Manager Position Summary 80% of breaches involve privileged credential misuse. Delinea, the leader in Cloud-Ready Privilege Access Management is ready to help minimize the potential attack surface. As such, we are seeking an experienced and self-driven Technical Account Manager to join our outstanding Customer Success team. If you are well versed in and have a passion for Privilege Access Management, Cyber Security, Infrastructure and Identity Security, and experience working with Enterprise customers in a technical trusted advisory role, you might have what it takes to become a Delinea Technical Account Manager. This individual will need to be detail oriented, proactive, and able to perform well under pressure. If you are motivated by challenges, have a passion for excellence, and are customer-centric then this could be the opportunity for you. Accountability, motivation, creativity, and tenacity are the key success attributes for this role. What You’ll Do: Serve as a technical subject matter expert for Delinea’s Privilege Access services and product offerings Be the customer trusted advisor to ensure engagement and success with the Delinea solution deployment, expedite resolutions to obstacles, and help them derive the most out of their Delinea investment. Regularly monitor customer health, and communicate results with regional sales team, support, and renewals team Deliver remote services to new and existing customers including software configuration, onboarding, and training Engage with customers to quickly resolve high priority issues impacting their service delivery Track new bugs, new product releases, and security vulnerabilities and proactively notify customer of any changes that may impact its environments. Will serve as the customer advocate for promoting customer interest within Delinea Engineering and Product Management organizations for future functionality and product roadmap items. Regular review sessions to validate plans, configurations, and designs centered around Delinea software and operations. Document customer environment details and share with Delinea Support and Engineering teams for faster issue root-cause and resolution. Coordinate and oversee Early Beta Access program of new releases, identifying opportunities to impact future product direction and assist with the testing and validation process Subject to travel and safety restrictions, travel to customer facilities primarily in North America for Quarterly Business Reviews and Solution assessment. Maintain an established level of performance with our customers measured via satisfaction surveys Foster and leverage key relationships inside Delinea to influence various functional groups to apply key resources to solve customer issues quickly. Develop and present executive-facing reports that summarize real-time situational updates and analysis as well as key themes extracted from escalations worldwide. What You’ll Bring: 4+ years of experience in a similar role as a Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer Understanding of applications, infrastructure and processes used in large organizations that are typically integrated with Privilege Access Management solutions Previous experience with Delinea or with other Privilege Access Service solutions such as CyberArk, BeyondTrust, etc. is a big plus Experience leading large, transformational technology projects that cross typical enterprise silos Experience addressing significant technical challenges with minimal supervision or guidance. Proven ability to plan, organize, and prioritize multiple projects and responsibilities on a weekly basis. Comfortable interfacing directly with complex, multi-divisional, multi-geographical clients, preferably at the director level Demonstrated ability to quickly and proficiently understand and absorb new information. Prior success delivering objectives in a consistent and professional manner through both expected and unforeseen challenges. Must have demonstrated strong written and verbal communication skills in a professional setting with an ability to articulate complex operations to technical audiences. Must be able to construct documentation that identifies current and established operational procedures, and proposed modifications and changes in a clear and concise manner is imperative. Technical Competencies Microsoft Active Directory administration and design experience Microsoft Windows server administration and engineering experience Expertise with at least one major Infrastructure as a Services (IaaS) provider such as Microsoft Azure or Amazon. Must have UNIX and/or Linux administration experience in large organizations. Experience with NIS, or LDAP administration is a plus. Previous experience working with cloud or as-a-service solutions Strong compliance knowledge (PCI, SOX, GLBA, etc.) as related to infrastructure security and access management Should have a working knowledge of UNIX authentication and authorization management, PAM, NSS & Kerberos Experience with other PAS solutions such as BeyondTrust, CyberArk, etc. Demonstrated capabilities with scripting languages such as perl and PowerShell Network Storage Device Administration experience is a plus Microsoft SQL Reporting Services experience is a plus Experience with Microsoft Clustering Services (MCS) is a plus Experience with RabbitMQ or message brokering is a plus Why work at Delinea? We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities. We invest in people who are smart, self-motivated, and collaborative. What we offer in return is meaningful work, a culture of innovation and great career progression. At Delinea, our core values are STRONG and guide our behaviors and success: Spirited - We bring energy and passion to everything we do Trust - We act with integrity and deliver on our commitments Respect - We listen, value different perspectives, and work as one team Ownership - We take initiative and follow through Nimble - We adapt quickly in a fast-changing environment Global - We embrace diverse people and ideas to drive better outcomes We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays. Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' HRSD process or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow HRSD project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow HRSD process implementations, including how specific business objectives can be met through process and technology transformation Demonstrated knowledge of ServiceNow's latest AI-enabled HRSD and employee experience capabilities, including Now Assist for HRSD, EmployeeWorks, and Employee Slate, and how they can improve employee self-service, HR case resolution, onboarding, and lifecycle event delivery Experience shaping AI-enabled HRSD use cases that leverage EmployeeWorks as a conversational AI front door and Employee Slate as a personalized employee experience layer to help employees find answers, complete requests, manage tasks, and engage with HR services through natural language Ability to advise clients on responsible AI adoption in HRSD, including governance, data and knowledge readiness, security/privacy, workflow design, human-in-the-loop controls, adoption strategy, and value measurement Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow HRSD project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - HR Service Delivery 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) Performance analytics and reporting experience - certifications are a plus Employee Center and Workplace Service Delivery experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com .

About us LifeMD is a leader in virtual primary care, headquartered in NYC, and we're redefining how healthcare meets technology. Our vertically integrated digital care platform powers telemedicine, laboratory services, and pharmacy solutions, serving over 200 conditions across all 50 states. At the heart of this transformation is our team of 50+ talented developers, engineers, and tech innovators building state-of-the-art systems that make healthcare smarter, faster, and more accessible. From architecting scalable backend systems to crafting intuitive user experiences, we are pushing boundaries every day. Recognized as one of the fastest-growing healthcare tech companies (#166 on Deloitte Fast 500 in 2023), LifeMD is not just a healthcare company—it’s a tech company revolutionizing healthcare. If you're passionate about building impactful technology, solving complex challenges, and seeing your code change lives, LifeMD is the place to grow, innovate, and make a difference. Join us and let's build the future of healthcare—together. 🚀 About the role LifeMD is seeking an experienced IT Support Specialist, Level 3 to join our Information Technology team. In this role you will serve as the highest tier of internal technical support, acting as the final escalation point for complex and critical incidents that Level 1 and Level 2 support cannot resolve. You will bring deep expertise in enterprise networking, infrastructure, cloud platforms, identity systems, and security operations. In addition to core L3 support responsibilities, you will serve as LifeMD’s primary Jira administrator, owning the configuration, governance, and ongoing optimization of Jira Software and Jira Service Management. You will partner closely with engineering, security, and operations leadership to maintain system reliability and compliance across LifeMD’s telehealth platform. Core Responsibilities: • Advanced Technical Support & Incident Resolution: Serve as the final escalation point for complex issues from L1 and L2 support teams, owning expert-level diagnosis and resolution through to closure. Investigate and resolve critical incidents spanning IT infrastructure, enterprise networking, cloud platforms (AWS), enterprise applications, and security systems. Lead root cause analysis for major incidents, producing post-incident reports with corrective action plans. Participate in on-call rotations for Severity 1 and Severity 2 incidents outside of standard business hours., • Advanced Network Troubleshooting: Perform in-depth network diagnostics including packet capture and protocol analysis (Wireshark or equivalent), routing and switching diagnostics (BGP, OSPF, VLANs, spanning tree), firewall rule review, VPN connectivity failures, and DNS/DHCP resolution issues., • Systems Administration & Infrastructure Support: Administer and support enterprise IT systems including identity platforms (Active Directory, Okta), endpoint management (MDM), and SaaS applications. Manage and troubleshoot complex networking issues at an infrastructure level. Support AWS cloud infrastructure including EC2, S3, IAM, and CloudWatch. Coordinate with Information Security on vulnerability remediation, access control reviews, and security incident response., • Jira Administration: Serve as LifeMD’s primary Jira administrator, owning configuration, governance, and ongoing optimization of Jira Software and Jira Service Management. Design and manage projects, boards, workflows, permission schemes, and issue type configurations. Build and maintain automation rules, administer user access controls, manage integrations with Confluence, Slack, and GitHub, and develop dashboards and reports providing visibility into SLA compliance and incident trends. Evaluate and deploy plugins and marketplace apps; maintain governance documentation aligned with ITIL best practices., • Process Improvement & Documentation: Identify systemic gaps in support operations and translate findings into actionable process improvements. Develop and maintain knowledge base articles, runbooks, and SOPs for L1 and L2 teams. Contribute to ITSM process development — incident, change, and problem management — in alignment with ITIL standards., • Stakeholder Communication & Collaboration: Communicate proactively with end users, IT leadership, and cross-functional stakeholders on incident status, resolution timelines, and planned maintenance. Partner with IT leadership to ensure Jira configuration and ITSM tooling stay aligned with organizational governance objectives. Basic Qualifications: • Technical Skills:, • Advanced network troubleshooting proficiency: packet capture and protocol analysis, routing and switching diagnostics (BGP, OSPF, VLANs, spanning tree), firewall rule analysis, VPN diagnostics, DNS/DHCP failure resolution., • Strong knowledge of enterprise IT infrastructure including identity platforms (Active Directory, Okta), endpoint management, and cloud platforms (AWS preferred)., • Expert-level Jira administration (Jira Software and Jira Service Management), including workflows, permission schemes, automation rules, and integrations. Atlassian certifications (ACP-120, ACP-420, or equivalent) strongly preferred., • Experience with ITSM frameworks and best practices, particularly ITIL (Foundation certification preferred)., • Scripting proficiency in Python, PowerShell, or Bash for systems administration and automation tasks., • Hands-on experience with AWS services including EC2, S3, IAM, and CloudWatch., • Familiarity with CI/CD pipelines, GitHub, and DevOps toolchains as they relate to IT support handoffs., • Familiarity with AI-assisted IT operations tools is an advantage., • Prior experience in healthcare IT or a regulated industry; familiarity with HIPAA compliance requirements is a plus., • Soft Skills:, • Structured, methodical approach to diagnosis and problem-solving under pressure., • Strong written and verbal communication skills with the ability to explain complex technical concepts to non-technical stakeholders., • Ability to manage multiple high-priority incidents simultaneously without losing resolution quality., • High sense of ownership, accountability, and proactive follow-through., • Collaborative mindset with the ability to work across engineering, security, and operations functions., • Customer-centric approach with a genuine commitment to end-user experience., • Experience and Qualifications:, • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience., • Minimum 5 years of progressive IT support experience, with at least 2 years in an L3 or senior IT support capacity., • Minimum 2 years of hands-on Jira administration experience in an enterprise environment., • Atlassian certifications (ACP-120, ACP-420, or equivalent) strongly preferred., • ITIL Foundation certification preferred; advanced ITIL certifications a plus., • Salary Range: $80,000-$100,000, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (Roth 401k), • Life Insurance (Basic, Voluntary & AD&D), • Unlimited PTO Policy, • Paid Holidays, • Short Term & Long Term Disability, • Training & Development

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly experienced Senior Site Reliability Engineer – Compute Platforms to design, implement, and support Kubernetes on baremetal and hypervisor platforms in a private cloud environment. This role is responsible for the architecture, design, and standardization of enterprise compute and hypervisor environments spanning bare metal infrastructure, operating systems, hypervisors, private cloud orchestration, and Kubernetes using Infrastructure-as-Code and GitOps practices. This is a deeply technical role requiring expert-level understanding of compute hardware management, Kubernetes, OpenStack, hypervisors and extensive working knowledge on Linux Operating systems. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications. Key Responsibilities • Lead the architecture and design of enterprise compute and hypervisor platform solutions across hardware, OS, virtualization, cloud orchestration, and container orchestration layers, • Define standards and automation frameworks for bare metal provisioning and lifecycle management, • Design and implement Bare Metal as a Service (BMaaS) capabilities for scalable infrastructure consumption, • Architect and design Kubernetes platforms on bare metal with QoS and Affinity (ArgoCD), • Architect and validate automated deployments of operating systems and hypervisors including Ubuntu and Harvester, • Design and maintain PXE-based provisioning environments leveraging Redfish APIs for large-scale server deployments, • Develop Infrastructure-as-Code using Ansible, Terraform, Helm and Git, with Python/Bash automation., • Implement CI/CD pipelines for infrastructure updates, patching, upgrades, testing, and rollback., • Design automated workflows for server build, firmware lifecycle management, patching, and hardware validation, • Evaluate and standardize enterprise hardware platforms to meet performance, scalability, and reliability requirements, • Produce detailed high-level and low-level design documentation, build guides, and operational handoff materials, • Perform deep troubleshooting across storage, Kubernetes, hypervisors, networking, and Linux systems, • Partner with operations, network, storage, and platform teams to ensure designs are supportable and production-ready, • Participate in on-call escalation support for complex platform-related issues, • Collaborate globally on change management, documentation, and operational best practices Minimum Qualifications • 6+ years of experience in infrastructure engineering, platform engineering, or DevOps with a strong focus on Compute system design, • Proven experience designing and automating bare metal compute environments at scale, • Strong hands-on experience with PXE boot, network-based OS provisioning, and automated server imaging, • Experience implementing or supporting Bare Metal as a Service (BMaaS) platforms, • Practical experience using Redfish APIs for hardware provisioning, power management, and remote lifecycle operations, • Deep expertise with Ubuntu Linux in enterprise environments, • Strong Hands-on experience with KVM hypervisors (Suse Harvester, OpenStack)., • Experience designing and deploying production-grade Kubernetes clusters, • Strong background with enterprise compute hardware platforms, including Cisco UCS, Dell PowerEdge, Supermicro systems & HPE, • Proficiency with Infrastructure as Code tools (e.g., Terraform, Ansible, or similar), • Experience building or supporting CI/CD pipelines for infrastructure and platform automation, • Strong scripting skills in Python, Bash, or similar languages, • Demonstrated ability to produce clear, structured technical design documentation, • Excellent written and verbal communication skills, • Bachelor’s degree in computer science or equivalent professional experience Preferred Qualifications • OpenStack, Ubuntu KVM administration., • BareMetal as a Service (PXE, Redfish)., • Kubernetes on BareMetal, • CIS/NIST security and infrastructure lifecycle management., • ITIL Foundation/advanced certifications in support of ITSM standard methodology., • Background in telco, edge cloud, or large enterprise environments., • Ubuntu Certifications, CNCF Certified Kubernetes Administrator (CKA), Certified Kubernetes Security Specialist (CKS), • Master’s degree in computer science, IT, Engineering, or a related field preferred; equivalent experience and relevant industry certifications will also be considered What You’ll Get • A collaborative team that’s deeply invested in infrastructure excellence., • Complex technical challenges that require creative, scalable solutions., • The opportunity to shape a next-generation private cloud platform-built reliability, • Access to the latest tools, frameworks, and upstream project developments Skills and Attributes: • Analytical Thinking & Problem Solving: Demonstrated ability to translate complex, cross-domain requirements into scalable and resilient cloud infrastructure and automation solutions, • Collaboration & Teamwork: Strong interpersonal and communication skills with a proven track record of effective collaboration across multidisciplinary teams, including developers, operations, security, and product stakeholders, • Mentorship & Leadership: Passionate about knowledge-sharing and mentorship, with experience guiding junior engineers and fostering a team culture of continuous learning, innovation, and technical excellence in cloud engineering and DevOps practices Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $82,300 - $228,800 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: _. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Job Description Desktop Support Technician Full-Time Position New Orleans, Louisiana Department: Information Technology Reports To: System / Network Administrator (or IT Director) About the Role We are seeking a skilled and customer-focused Desktop Support Technician to join our IT team. In this role, you will provide essential technical support to end users, ensuring smooth operation of computer systems, hardware, and software applications. You will be the first point of contact for employees experiencing technical issues and will play a key role in maintaining productivity across the organization. Key Responsibilities -Provide technical support and troubleshooting for desktop computers, laptops, printers, and peripherals -Install, configure, and maintain Windows operating systems and Microsoft Office Suite -Respond to help desk tickets and service requests in a timely and professional manner -Perform hardware setups for new employees, including computer imaging and software installations -Troubleshoot network connectivity issues and work with network team to resolve complex problems -Maintain accurate documentation of technical issues, solutions, and inventory -Provide both remote and on-site support to users across the organization -Assist with technology projects including system upgrades, migrations, and rollouts -Train end users on proper use of hardware, software, and security protocols Required Qualifications -High school diploma or equivalent; Associate's degree in Information Technology or related field preferred • 1-3 years of experience in desktop support or IT help desk role, • Strong knowledge of Windows 10/11, Microsoft Office 365, and Active Directory, • Experience with PC hardware troubleshooting, repair, and replacement, • Understanding of networking basics including TCP/IP, DNS, and DHCP, • Excellent customer service skills and ability to communicate technical information to non-technical users • Strong problem-solving skills and ability to work independently, • Valid driver's license and reliable transportation for occasional on-site visits Preferred Qualifications • CompTIA A+ certification or equivalent, • Microsoft Certified Professional (MCP) or similar certifications, • Experience with remote support tools and ticketing systems, • Knowledge of mobile device management (MDM) solutions, • Familiarity with Mac OS and iOS devices Compensation & Benefits Salary Range: $42,000 - $45,000 annually, depending on experience Benefits include: • Comprehensive health, dental, and vision insurance, • 401(k) retirement plan with company match, • Paid time off and holidays, • Professional development and certification reimbursement

Job Description BASIC PURPOSE Helpdesk Administrator I is responsible for, but not limited to, handling first level support of service requests by telephone, email, chat or onsite. This position is also responsible for dispatching service tickets that cannot be resolved at the Help Desk I level. These services are typically provided for company supported computer applications and platforms. Provides "break -fix" support for PC hardware and software. The Helpdesk Administrator I is prepared to answer the most commonly asked questions or provide resolutions that often belong in an FAQ or knowledge base. If the issue isn't resolved, the Helpdesk Administrator I will escalate the issue to the Helpdesk Administrator II. This position may also provide onsite support for projects led by System and Network Engineers. This position will have a basic understanding of helpdesk policies and procedures, printers, switches, routers, firewalls, VLANS, VOIP. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provides Windows OS Desktop support, • Provides Microsoft Office Suite installation and support, • Provides Printer / Scanner Desktop Installation and support, • Provides Desktop Hardware replacement / installation, • Provides Desktop setup, configuration, and installation, • Provides Windows Desktop OS patching, upgrade, and PC migration, • Provides Mobile device support setup/configuration, • Ticket dispatching, • Desktop application support and vendor coordination for troubleshooting, • Basic ability to support the following (as examples): o UPS battery backups o Switches o Routers/Firewalls o Cabinets / Patch Panels o Access Points • Basic troubleshooting of wireless connectivity, • Makes basic changes to Cisco VOIP handsets, • Assist with deployments of network projects, • ≥80% of remote support, • All other duties as assigned., • Maintains professional and technical knowledge via professional development and maintaining certifications BEHAVIORAL COMPETENCIES • Communication: Excellent ability in requirements gathering, documentation and articulating technical and functional contents to technical and non-technical audiences • Leadership: Foster a high-performance culture characterized by service leadership, collaboration and transparency that will result in strong team morale, effective talent utilization, and partnership across functional areas of the organization. • Composure: Works well under pressure and in stressful situations., • Customer Focus: Strong customer service skills; must possess a "can do" and team oriented attitude. Responds with a sense of urgency, solicits feedback to improve service, responds to requests for assistance and meets commitments. • Ethics/values: Works by UDI's core values., • Initiative/Action Oriented: Acts on priorities, problems and opportunities to achieve individual results in a proactive and timely manner. Functions well in multi -tasking environment. Adopts course if current one is not working. • Integrity/Trust: Is accountable and maintains the confidentiality of UDI's corporate data., • Interpersonal Skills: Works well with others; builds relationships; uses diplomacy and tact; works effectively with the management team and respect differences of opinion. • Motivating Others: Creates an environment in which people are inspired to do their best and feel they belong. Sets appropriate example for others. • Planning/Goal Setting: Plan, organize, and set goals., • Problem Solving: Solution-driven, flexible and creative in problem solving., • Self-development: Strong commitment to ongoing professional development. KNOWLEDGE, SKILLS, ABILITIES • Attention to Detail: Follows detailed procedures to ensure accuracy in the entry and reporting of data. • Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. • Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one. • Language Comprehension and Expression: Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to make effective and persuasive presentations to management, customers, and staff. • Managing Change and Flexibility: Ability to multi-task while setting appropriate priorities to achieve goals. Includes ability to adapt to changes in the work environment, manage competing demands and can deal with frequent change, delays or unexpected events. • Organization: Ability to plan and organize; including the ability to anticipate tasks, set priorities, and meet strict timelines under considerable changes in priorities at times. • Investigative/Reasoning: Ability to define problems, collects data, establishes facts, and draw valid conclusions. • Responsibility and Accountability: The ability to meet commitments made to yourself and others; keeping promises you make, and acknowledging and accepting the choices you have made, the actions you have taken, and the results they have led to. Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work timely and in accordance with performance expectations. MINIMUM QUALIFICATIONS • High School Diploma or equivalent required. Associate Degree in Information Technology or related field preferred. • Previous computer technical support preferred., • Must possess current CompTIA A+, Network+ or Security + certification (to be obtained within first 90 days if not currently certified). • Basic knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users. • Understanding of Active Directory to unlock and reset passwords., • Proficient with troubleshooting Windows Operating systems., • Ability to troubleshoot and resolve email issues, specifically MS Outlook., • Ability to communicate clearly and professionally, both verbally and in writing., • Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer's issues.

Job DescriptionNOLA Public Schools VisionThe vision of the NOLA Public Schools is that every student receives a high-quality education that fosters their individual capabilities, while ensuring that they thrive, achieve physical and mental wellness, and are prepared for civic, social, and economic success. Position Summary Under the supervision of the Executive Director of Capital Planning, the Capital Planning & Facilities Systems Specialist will assist with capital improvement planning and project management activities in support of the district's facilities goals and long-term investment strategy. This position will serve as the in-house administrator for the district's facilities needs analysis database and related project tracking systems. This position will be responsible for managing, maintaining, and updating these systems, as well as providing training and support to internal staff and external partners. This role involves collaborating with the Capital Improvements team and various stakeholders across the School Facilities Office to ensure accurate, accessible, and up-to-date facilities and project data in support of informed capital planning decisions. Essential Duties and Responsibilities • Support the Capital Planning process by assisting the Director of Capital Planning and the Capital Improvements team with a broad range of administrative, analytical, and project-related tasks., • Serve as the sole administrator and data steward of the facilities needs analysis database, ensuring data integrity, accuracy, and consistency across all records., • Extract, compile, and present project data from the facilities needs analysis database in response to requests from internal staff and external partners, supporting facilities planning and capital investment decision-making., • Update and maintain database records as needed, including adding new projects, revising existing entries, and retiring outdated information in accordance with established protocols., • Develop and deliver training for internal staff and external partners on the use of the facilities needs analysis database, including navigating the system, interpreting data, and understanding project information., • Learn and maintain proficiency in the project tracking database used to document capital projects, as well as help school operators who self-perform capital projects do the same., • Support training efforts for the project tracking database, assisting internal and external partners in navigating and utilizing the system effectively., • Assist in the preparation of activity report and various internal and external communication regarding capital project activity, capital planning, space utilization, and other school district operation priorities., • Assist with the organization, management, and maintenance of building plans and capital project documentation, ensuring materials are properly catalogued, version-controlled, and accessible to authorized stakeholders., • Coordinate with school facilities staff, contractors, and external partners to support the flow of information related to capital improvement projects., • Identify opportunities to improve processes related to data management, document tracking, and project reporting within the Capital Planning function., • Perform other duties as assigned in support of the School Facilities Office and Capital Planning objectives.Educational Background, • Bachelor's Degree in Business Administration, Construction Management, Facilities Management, Project Management, Information Systems, or a related field required; relevant work experience in a related field may be considered in lieu of a degree, • Minimum of five (5) years of relevant experience in a related role, such as facilities management, capital planning, construction project coordination, business analysis, or systems administration. Other Knowledge, Skills or Abilities Required, • Demonstrated experience managing and maintaining databases or information systems, including data entry, reporting, and quality control., • Knowledge of construction, facilities management, or capital improvement processes strongly preferred., • Experience with project management principles and practices, including document control and project tracking, preferred., • Familiarity with facilities needs assessment tools, project management software, or similar platforms preferred., • Proven ability to develop and deliver training and provide support to both technical and non-technical end users., • Strong analytical, organizational, and communication skills with the ability to manage multiple priorities in a fast-paced environment., • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers., • Strong business acumen; solutions-oriented, • Excellent problem-solving and analytical skills., • Strong project management skills., • Excellent computer proficiency (MS Office – Word, Excel and Outlook)., • Proficient in Microsoft SharePoint for document management, collaboration, workflow coordination, and back-office administrative support., • Working knowledge of AutoCAD, including the ability to review, interpret, and manage technical drawings and project documentation is desired, but not required.., • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service., • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices, • Strong understanding of system analysis, design, and implementation., • Proficiency in database management, network configuration, and system integration., • Knowledge of IT security and compliance standards.Salary OffersOur salary offers reflect a commitment to equity and transparency. Each offer is determined by education, years of experience, and alignment with compensation across similar roles within the district. Work EnvironmentListed below are key points regarding environmental demands and the work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. - Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) part of the workday; - Required to exert physical effort in handling objects more than 30 pounds rarely; - Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals) rarely; - Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; - Normal setting for this job is an office/school setting. Performance EvaluationThe employee will be evaluated based on the above position using either two methods: via COMPASS/LEADS or a NOLA-PS evaluating instrument. If the employee holds an Educational Leadership certification, he/she will be evaluated via COMPASS/LEADS to ensure renewal of certification. EEOC StatementNOLA Public Schools is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and more - all with the goal of opening access space.The rockets and satellites we build, and launch enable some of the most ambitious and vi

SAIC has an immediate need for a.Tier 1-2 operational tickets as part of a 24/7/365 operations located in either location Charleston, SC or New Orleans, LA.This is a hybrid/remote role; however, the candidate MUST be within 30 miles of either location.NOTE: this is a 3rd shift position (12:00a-8:00a

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A leading technology solutions firm in New Orleans is seeking an experienced Computer Programmer to evaluate processes, develop applications, and manage projects.The ideal candidate will have at least five years of experience in software development and the ability to obtain a DoD security clearance

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The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remem

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Heunets is seeking a Desktop Support Engineer in New Orleans, LA to provide onsite end-user support during an IT migration.This role involves configuring new devices and troubleshooting issues for users transitioning to new systems.The ideal candidate will have experience with Windows 10 and 11, Mic

Speechify in New Orleans is looking for an experienced backend developer to design, develop, and maintain robust APIs.This role requires proven experience in TS/Node and familiarity with GCP.You'll oversee the backend landscape, focusing on performance optimization while collaborating with cross-fun

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Hancock Whitney in New Orleans, LA is seeking a technical support specialist to help manage computer operating systems for all bank personnel.The ideal candidate will have a Bachelor's degree and experience in providing technical support and problem-solving skills.Responsibilities include resolving

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Overview Job Location: MALVERN, PA 19355 Position Type: Full Time Salary Range: $65,000.Applied Technical Services, LLC ("ATS" or the "Company") is a leading provider of critical testing, inspection, certification, and compliance services.The Company serves clients across manufacturing, power genera

New Orleans is looking for a Regional Field Service Engineer.This hands-on role involves providing technical support for cryogenic systems and ensuring optimal performance and safety.The candidate should have 3-5 years of experience in cryogenic systems and a technical degree in engineering.The role

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Control Systems Design Engineer is responsible for the design of control systems.This includes a working knowledge of Electrical, Instrumentation, and Industrial Control Systems.Key Responsibilities Oversee development of complete electrical drawing packages using CAD software, such as control pane

A leading engineering firm is seeking an Electrical PE for a remote position.Responsibilities include producing construction documents for diverse building types and engaging in client service with occasional travel.Ideal candidates hold a PE License and a BS in Electrical Engineering.Competitive sa

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By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Overview Overview The Sheet Metal Project Manager will oversee all aspects of their assigned project with specific regard to managing the project costs, field labor, subcontractors/vendors, and delivering a quality, safe and on-time project, under budget, and exceeding customer's expectations.Respon

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