Customer Service jobs in Des Moines, IowaCreate job alerts

Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we’ve stepped up extra safety measures in line with CDC guidance. It’s our goal to not only serve but to earn the trust of our communities and have each other’s backs. Whether you’re looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you’ll find it all at VIOC. With an award-winning training program and fair and honest values, we’re here to help you reach every milestone. What you’ll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests. • Deliver a positive first impression to each guest with a warm, friendly greeting, • Present oil change options and additional services based on manufacturer recommendations, • Build trust and win repeat, loyal customers, • Evaluate customers' needs, working quickly and efficiently, • Provide hands-on assistance under the hood as needed, • Have effective interpersonal, oral communication skills, • You enjoy interacting with people face-to-face, • You are friendly and ready to work as part of a customer-focused team, • Have an eagerness to learn and grow, • You can occasionally lift up to 50 pounds, • Have full mobility and the ability to work with your hands above your head, • Competitive pay & flexible work schedule, • On-the-job training, • Paid biweekly, • Company provided uniforms and tools, • We promote from within - a commitment we are passionate about, • No late evenings, • Paid time off and holidays* Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email ___ to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Accept customer calls and return customer. Handle incoming customer service calls. Dispatch incoming customer phone calls.

This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Health, dental & vision / 401k matching / PTO - As a Member Service Specialist at Workit Health, you will: Go above and beyond to provide world-class member experience to individuals interested in signing up for the program, and throughout the members journeys at Workit Health; Communicate and provi

Call Center / Remote] - Anywhere in U.Up to $25 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Solutions iT, you will: Answer all incoming calls within three rings and create, triage, and troubleshoot client issues; Provide exceptional phone support to minimize time

Customer Service / Remote] - Residents of IA / Independent Contractor / Full or Part Time / Available at least 20 hours per week / Set your own schedule within hours of operation (Mon-Fri 8am to 7pm ET) / $12 per hour - As a Customer Service Rep you'll: Be the first point of contact for patients nee

Competitive pay / Health, dental & vision / 401k match / PTO - As a Customer Service Rep at Diana Health, you will: Answer and triage incoming phone calls and app messages from our current patients; Provide excellent customer service by addressing inquiries, resolving issues, and escalating concerns

Customer Support / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Manage incoming calls and emails from customers, responding promptly and professionally; Provide accurate and timely information to customers r

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at GRT Financial, you will: Handle inbound/outbound calls and emails from clients regarding their accounts; Provide excellent customer service by addressing and resolving customer inquiries and concerns; Update and m

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maintain a high level of customer satisfact

Customer Service / Remote] - Anywhere in U.Up to $20 per hour - As a Customer Support Rep you'll: Answer inbound calls, emails, and chats, and take required actions to assist the customers; Anticipate customers' potential needs, and determine appropriate response; Provide comprehensive and accurate

Handling inbound calls from providers checking eligibility and/or claim status for members.Call center environment taking inbound and outbound calls.Respond to both standard and more difficult customer inquiries regarding various products and services via the phone or email in an easy to understand

Competitive pay / Benefits - As a Customer Service Rep at Bush & Bush Law Group, you will: Manage incoming calls, emails, and messages from clients and provide timely and accurate responses to their inquiries; Collect and document essential information from clients regarding their cases, ensuring al

Customer Support / Administrative Assistant / Remote] - Anywhere in U.

Customer Service / Fully Remote] - Anywhere in U.Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, c

Call Center / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing

Job DescriptionWe are currently hiring for the Guest Service Agent position at the hotel in West Des Moines, IA. Experience in Customer Service would be helpful but not a necessity. We are looking for someone who is organized, motivated and has good verbal communication skills.Company DescriptionWe are a limited service Hotel located in Des Moines, IA. We would expect the candidate to be able to travel to couple other locations that is owned by the same ownership group within 15 miles.We are a limited service Hotel located in Des Moines, IA. We would expect the candidate to be able to travel to couple other locations that is owned by the same ownership group within 15 miles.

Customer Service / Fully Remote] - Anywhere in U.

Customer Service / Fully Remote] - Anywhere in U. Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer g

Customer Support / Remote] - Anywhere in U.Up to $25 per hour / Medical, dental & vision / 401k match / PTO / Sun-Thurs 3p-11:30p CST - As a Customer Service Advocate at iRhythm Technologies, you will: Provide superior customer care by troubleshooting customer/patient issues relating to product, ser

CSR / Remote] - Work from Anywhere in U.

Sherwin Williams - 2539039 [Retail Associate / Team Member] As a Customer Service Specialist at Sherwin Williams, you'll: Assist customers in person and over the phone; Determine needs and present appropriate products and services; Ensure that sales transactions are completed accurately; Maintain ac

Inbound Customer Service Representative & Outbound Collector.Technology and Business consulting services.We are in search of a highly motivated candidate to join our talented team.Job Title: Inbound Customer Service Representative & Outbound Collector Location(s): Ankeny, IA Job Summary: The Credit

Customer Service / Remote] - Anywhere in U.Competitive pay / Flexible schedule - As a Customer Service Coordinator at Honeydew, you will: Serve as the primary point of contact for patients, providing guidance, support, and information about their care plans; Answer patient inquiries related to appoi

Job Description AT&T Sales Representative - Paid Training! Clarity Enterprises Inc. - Clive, IA We have Full-Time positions available for career-minded individuals with customer service backgrounds, looking to earn a great weekly income! This is an entry-level opening with training provided to ensure success. If you have restaurant, bar, or retail experience then we want to hear from you! Informing the customer/community about the newest tech products and services. No matter your background, our training program can put you ahead of the curve. Thanks to our stellar management team, we have seen unprecedented growth over the past year. We are ready to expand our TEAM! Benefits: Earning potential $800 - $1,500 weekly! Positive & Energetic Work Environment Unlimited Growth Potential Continuous paid training Stability and Security Paid travel opportunities Requirements: High School Diploma / Advanced College Course work is (preferred) Previous customer service, retail, sales, or hospitality work experience 1 year of sales back group(preferred ) Great listening and communication skills to build customer rapport Must be able to use tablet technology Attributes that each candidate must possess: Above-average people skills Winning attitude Ability to learn new professional and business skills Great work ethic and ambition Previous Leadership experience preferred but not required. Apply today! We are excited for you to start your sales career!

Job DescriptionDescription: RESUMEN DEL TRABAJO El Representante de Servicio al Cliente Bilingüe es responsable de todos los aspectos del servicio al cliente en un entorno de centro de llamadas, incluidos, entre otros, el manejo de grandes volúmenes de llamadas entrantes de clientes, consultas de facturación, configuración de pagos de clientes y abordar todas las preguntas relacionadas con la cuenta. RESPONSABILIDADES • Proporcionar información a nivel de cuenta a los clientes, incluidos, entre otros , saldos de cuentas, historiales de pagos, configuración de pagos y solicitudes de pago, • Llamadas telefónicas de campo, correos electrónicos y solicitudes de chat, • Manejar la correspondencia entrante, incluidas llamadas, correos electrónicos y chats, de manera eficiente para cumplir con los estándares de rendimiento, • Investigar discrepancias en la cuenta, incluida la investigación de pagos, • Completar las llamadas telefónicas de cobro para cumplir con los estándares de rendimiento requeridos, • Confirmar y/o negociar acuerdos de pago, • Mantener los objetivos establecidos para la morosidad, los embargos y las pérdidas netas, • Investigue cualquier discrepancia en la cuenta del cliente, • Manténgase informado de cualquier cambio en las políticas y procedimientos, • Proporcionar una resolución oportuna de las quejas, inquietudes y consultas de los clientes, • Demostrar las 3 P del servicio al cliente: Profesionalismo, Paciencia y tener una actitud de "Las personas primero", • Escalar problemas más complejos o difíciles a su líder de equipo, • Diploma de escuela secundaria o equivalente., • Se prefiere un título de asociado o licenciatura en un campo relacionado o comparable. Se puede considerar una combinación equivalente de educación y experiencia., • Un mínimo de 2 años de experiencia en Servicio al Cliente, • Conocimiento y experiencia en un entorno de centro de llamadas, • Conocimiento de la industria crediticia y financiera, • Excelente enfoque de servicio al cliente, • Excelentes habilidades de comunicación verbal y escrita, • Excelentes habilidades interpersonales, de negociación y de resolución de conflictos, • Capacidad para priorizar tareas, • Capacidad para actuar con integridad, profesionalismo y confidencialidad, • Fuertes habilidades de comunicación, tanto escritas como verbales, • Gestión superior del tiempo y habilidades organizativas, • Capacidad para trabajar de forma independiente y dentro de un equipo, • The home office is located in West Des Moines, IA, this is a 100% onsite position, • Hours will be 10:30AM - 7PM, Monday - Friday with potential to work weekend mornings/days, • Starting at $22/hour AND the opportunity to earn up to 7.5% incentive pay each month after the first 90 days of employmentRequirements:

Job Description Customer Service Representative - Paid Training! Clarity Enterprises Inc. - Des Moines, IA $800 - $1,500 a week We have Full-Time positions available for career-minded individuals with customer service backgrounds, looking to earn a great weekly income! This is an entry-level opening with training provided to ensure success. If you have restaurant, bar, or retail experience then we want to hear from you! Informing the customer/community about the newest tech products and services. No matter your background, our training program can put you ahead of the curve. Thanks to our stellar management team, we have seen unprecedented growth over the past year. We are ready to expand our TEAM! Benefits:Earning potential $800 - $1,500 weekly! Positive & Energetic Work EnvironmentUnlimited Growth PotentialContinuous paid trainingStability and SecurityPaid travel opportunities. Requirements: High School Diploma / Advanced College Course work is (preferred) Previous customer service, retail, sales, or hospitality work experience. 1 year of sales back group(preferred ) Great listening and communication skills to build customer rapport. Must be able to use computer and tablet technology. Attributes that each candidate must possess: Above-average people skillsWinning attitude. Ability to learn new professional and business skills.Great work ethic and ambition. Previous Leadership experience preferred but not required. Apply today! We are excited for you to start your sales career!

Job DescriptionBenefits: • Flexible schedule Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits • Dollars for Scholars Program, • Employee Appreciation Program, • Free Membership for self and one family member or friend, • Team Member Support Team, • Health, Dental and Vision Insurance, • Critical Illness Insurance, • Short Term Disability Insurance, • Accident Insurance, • Voluntary Life Insurance, • Pet Insurance, • HSA

Customer Service / Fully Remote] - Anywhere in U.Up to $23 per hour / Medical, dental & vision / 401K - As a Call Center Rep you'll: Handle inbound calls, conducting initial screenings and assessments to gather vital information; Provide compassionate support to individuals in crisis, offering appro

Up to $42K per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Transamerica, you will: Handle incoming customer inquiries via phone, email, and chat; Provide accurate and timely responses to customer questions and concerns; Troubleshoot and resolve customer issues e

Customer Service / Fully Remote] - Anywhere in U.Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, an

Competitive pay & bonuses - As a Reservations Agent you'll: Handle incoming reservation inquiries via telephone, email, and online platforms; Assist guests in selecting accommodations based on their preferences and needs; Process reservations and payment details; Manage cancellations, modifications,

K per year / Medical, dental & vision / 401k matching / PTO - As a Customer Service Associate at American Fidelity, you will: Provide exceptional customer service to clients by answering inquiries, resolving issues, and providing information about company products and services; Maintain accurate rec

Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA • Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job Description We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional support to our customers, ensuring their needs are met with professionalism and efficiency. The ideal candidate will possess strong communication skills and a passion for delivering outstanding customer service. Responsibilities • Assist customers with product information., • Maintain accurate records of customer interactions and transactions., • Process sales transactions and handle cash with precision., • Collaborate with team members to resolve complex customer issues., • Proven experience in customer support or a related field., • Strong and excellent verbal communication skills., • Familiarity with sales process procedures., • Strong problem-solving skills with the ability to think critically under pressure.

Customer Service / Remote] - Anywhere in U.

Competitive pay / Medical, dental & vision / 401k / PTO - As a Call Center Rep at Inizio Engage, you will: Answer incoming calls and respond to customer inquiries with professionalism and empathy; Accurately enter and update customer information in the database; Troubleshoot and resolve customer iss

Planet Fitness - JobID: 100-162969998 [Guest Service / Front Desk] As a Customer Service Representative at Planet Fitness, you'll: Greet members, prospective members and guests, and provide exceptional customer service; Handle all front desk related activities; Facilitate needed updates to members a

Up to $25 per hour / Medical, dental & vision / 401k match / PTO / Sun-Thurs 11:30p-7:30a CST - As a Customer Service Advocate at iRhythm Technologies, you will: Answer inbound calls in our Contact Center; Verify and investigate patient insurance, estimate benefit coverage and out of pocket costs, a

Up to $86K per year + Benefits - As a Customer Service Specialist at Sungrow, you will: Support the Sungrow Service team with quotes and order execution; Manage incoming customer inquiries and resolve issues promptly and professionally; Maintain accurate and detailed records of customer interactions

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions; Manage tick

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Rep at SimplyInsured, you will: Respond to customer inquiries in a timely and professional manner; Provide accurate information and guidance regarding insurance plans and policies; Troubleshoot and resolve customer issue

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture.Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our intern

All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited

Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. As a Customer Service Assoc

Whole Foods Market - JobID: PAF-WFM-3476A249-CCF8-4822-9646-B7B2108DA803_7065_1741864924_0 [Store Manager] As a Store Supervisor at Whole Foods Market, you'll: Supervise and delegate tasks to Team Members; Assist in training Team Members to build and sustain a high-performing team and minimize turno

Call Center / Remote] - Anywhere in U.Up to $25 per hour / Medical, dental & vision / 401k match / PTO / Tues-Sat 8a-4:30p CST - As a Customer Service Advocate at iRhythm Technologies, you will: Answer inbound calls in our Contact Center; Verify and investigate patient insurance, estimate benefit co

Competitive pay / Health insurance / 401k / PTO - As a Customer Service Coordinator at Cennox, you will: Manage customer inquiries via phone, email, and chat; Provide excellent customer service by resolving issues and answering questions promptly and accurately; Maintain customer records and update