Assistant General Manager
hace 23 días
Albany
Job DescriptionJob description Position Overview: We are seeking a dynamic, results-driven Assistant General Manager to lead our team. This is an exciting opportunity for an experienced and highly motivated leader to oversee all aspects of restaurant operations during our 32-week operational season. As the Assistant General Manager, you will be responsible for driving the success of the restaurant, managing daily operations, leading a high-performing team, and ensuring that our guests consistently receive exceptional service. The position is structured with a significant significant off season (approximately 16 weeks unpaid), giving you the opportunity to earn a full year’s salary in just 32 weeks of work. This role is perfect for a high-energy individual with strong leadership and operational skills, ready to take ownership of a fast-casual restaurant and deliver results while enjoying a unique seasonal work schedule. Key Responsibilities: • Operational Management:, • Oversee all aspects of the restaurant’s day-to-day operations, ensuring efficient and profitable performance., • Implement and maintain operational systems to guarantee consistent service, food quality, and guest satisfaction., • Manage inventory, control costs, and ensure the restaurant is properly stocked at all times., • Ensure compliance with health, safety, and cleanliness standards., • Team Leadership & Development:, • Lead, mentor, and motivate the restaurant team to maintain high standards of performance and customer service., • Conduct regular performance reviews, provide constructive feedback, and assist in employee development and training., • Build a positive and collaborative work environment that fosters employee engagement, retention, and teamwork., • Customer Service Excellence:, • Foster a customer-first culture, ensuring that every guest receives an outstanding experience., • Address customer concerns and feedback promptly and professionally to maintain guest loyalty and satisfaction., • Identify opportunities to enhance the guest experience and introduce new service initiatives., • Financial Management:, • Monitor and manage the restaurant’s financial performance, including labor costs, food costs, and profitability., • Prepare and manage budgets, track expenses, and ensure the restaurant meets its financial goals., • Analyze key performance indicators (KPIs) and adjust strategies to optimize performance., • Marketing & Local Community Engagement:, • Partner with the marketing team to develop and execute local promotional strategies., • Engage with the local community to build brand awareness and drive traffic to the restaurant., • Identify new opportunities to increase sales, improve service, and expand the customer base., • Scheduling & Labor Management:, • Manage weekly scheduling to ensure adequate coverage during peak hours while staying within budgeted labor costs., • Ensure proper staffing levels to maintain operational efficiency and guest satisfaction., • Time Management & Flexibility:, • Work a flexible schedule, typically Sunday through Friday, up to 60 hours per week during the 32-week operational period., • Experience:, • At least 3-5 years of experience in a management role within the food service or hospitality industry, ideally in a fast-casual or quick-service environment., • Proven track record of managing a team and driving operational and financial results., • Skills & Attributes:, • Strong leadership and interpersonal skills with the ability to inspire and develop a team., • Excellent organizational, problem-solving, and decision-making abilities., • Demonstrated financial acumen and experience with budget management, P&L analysis, and cost control., • Ability to thrive in a fast-paced, high-pressure environment and manage multiple priorities effectively., • Physical Demands:, • Ability to stand for extended periods and lift up to 50 lbs as needed., • Must be comfortable working in a dynamic, high-energy environment., • Other Requirements:, • Flexibility to work up to 60 hours per week during the 32-week operational period, including nights, weekends, and holidays., • Weekly Salary: Competitive hourly pay eligible for overtime paid during the 32-week operational season, designed to provide a full year’s salary within this condensed work period., • Off Season: Enjoy a summer break (approximately 16 weeks off), offering a unique opportunity for rest and personal time., • Training & Development: Continuous professional growth and development opportunities, including potential for promotion and long-term career advancement., • Work-Life Balance: Flexibility in scheduling, with the ability to take extended time off during the off-season. We use eVerify to confirm U.S. Employment eligibility.