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Health, dental & vision / 401k match / PTO - As a Customer Support Specialist, you will: Provide timely and effective customer support through various channels such as phone, email, and chat; Document and track customer interactions and issues; Troubleshoot technical problems and provide solutions;

Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ensure prompt resolution of inquiries; Utilize

Generous Pay / Rock solid medical, dental, and vision plans / "Best Place to Work" winner - As a Customer Support Representative, you will: Provide exceptional customer support through phone, email, and chat; Respond promptly to customer inquiries and resolve issues in a timely manner; Troubleshoot

Up to $29 per hour / Medical, dental & vision / 401k match - As a Customer Support Specialist at AIA Contract Documents, you will: Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner; Use Zendesk (or other customer support software) to manage an

Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product information and support to customers; Troub

Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about our products and services in order to effect

Up to $69K per year / Free healthcare / 401k match / PTO - As a Customer Support Specialist at Snappy, you will: Manage a high volume of chat and email support inquiries with empathy, clarity, and speed; Host live Zoom and phone sessions for platform walkthroughs, setup assistance, troubleshooting,

CST): 6am-4:30pm or 11:30am to 10pm / Competitive Pay - As a Customer Support Specialist at Pellera, you will: Provide top-notch customer service to clients through various channels including phone, email, and chat; Resolve customer inquiries and issues in a timely and professional manner; Troublesh

Up to $58k-yr DOE / Medical-Dental-401(k)-match - As a Customer Support Rep (FT/Work From Home), you will: Provide outstanding customer service through various communication channels such as phone, email, and chat; Resolve customer inquiries and issues in a timely and efficient manner; Maintain accu

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide clients with IRS support * All certification

Job Description COMPANY OVERVIEW Love.Life (L.L) is an integrated health and wellness experience that makes lasting health and vitality attainable. The company unites the power of holistic medical care, nourishing food, cutting-edge fitness, and precision wellness therapies under one roof to promote healing, optimization, vitality, and community. L.L’s evidenced-based care model blends primary care, functional, integrative and lifestyle medicine for a holistic health experience that is highly personalized and evaluates all dimensions of your well-being: the mind, body, and spirit. Our multidisciplinary care team and board-certified clinicians focus on preventing and reversing disease progression and proactively optimizing health by treating the root cause of disease. We evaluate every dimension of health through comprehensive testing and assessments to create highly personalized care plans that incorporate nutrition and lifestyle changes that optimize well-being. The company’s goal is to help people live long, healthy and vibrant lives, improving both lifespan and healthspan. Position Summary This position is for Scribe / Medical Assistant / Phlebotomist. This role is heavy in scribing and patient visit preparation. The role consists of rooming patients, obtaining vital signs, up to date medications, any changes or concerns, and updated goals of the visit. This is followed by scribing for the physician during visits using a provided care plan template as well as ordering prescriptions and referrals and scheduling follow up appointments live during the visit. The role includes support with phlebotomy when needed which includes ordering labs, drawing blood, billing, and processing labs start to finish. The role involves administrative duties such as ensuring insurance cards and medical records are uploaded, patients are scheduled appropriately, and provider’s schedule reflects correctly. Expectation of being active in patient communication via our chat or patient phone calls and follow up with patient needs in a timely manner. The role requires a technology savvy individual for app and EMR system. This role ensures accuracy, efficiency, and compassion at every step of the patient journey, while serving as a bridge between patients, providers, labs, and administrative teams. Key Responsibilities Patient Care & Clinical Support • Greet and verify patients in a timely manner., • Rooming patients and providing provider with updated information such as medications, changes, and goals., • Scribing for physician during visits using a templated care plan., • Ordering prescriptions, referrals, and scheduling follow up appointments live during physician visits., • Coverage for phlebotomy duties including ordering appropriate labs based on patient’s journey, venipuncture, charting on procedure, and processing labs., • Venipuncture should regularly be obtained in 1 successful stick., • Assist provider as needed during examinations and minor procedures if needed., • Maintain safety, compliance, and confidentiality of patient data., • Schedule and reschedule patient, provider, and specialty appointments across multiple calendars. This includes scheduling follow-up appointments live during physician visit or immediately after visits., • Preparing for physician appointments involves ensuring most recent lab results, medical history, relevant specialty testing or screening, expert credit notes, fitness notes, updated medications/supplements, and updated goals are uploaded., • Upload and organize patient documentation across an app as well as Athena., • Manage insurance, billing discrepancies, and Quest lab communications., • Coordinate referrals, medical record releases, pre-op clearance labs, and faxes, ensuring documentation is shared with both members and providers., • Respond promptly to patients through email, care navigator (CN) Chat, and phone. High prioritization on utilizing and managing the CN chat., • Provide education on lab collections, procedures, membership journey, etc., • Relay updates from providers, including results, prescription refills, pending labs, and follow-ups., • Track patient memberships, start/end dates, credits, renewals, and preferences., • Maintain communication with outside offices, labs, and vendors to resolve discrepancies and support continuity of care. Required Skills & Qualifications • 2–4 years of experience in healthcare operations, clinical coordination, or medical administrative support., • Scribe experience or strong computer/typing skills with medical knowledge., • Strong working knowledge of EMRs (Athena preferred), scheduling systems, and lab requisition workflows., • Familiarity with insurance billing, lab test codes, and ICD-10 documentation., • Exceptional organizational skills, attention to detail, and multitasking ability., • Excellent interpersonal, written, and verbal communication skills., • Proficiency with Microsoft Outlook, Excel, and Google Suite., • Experience with concierge, functional, or integrative medicine practices., • Familiarity with specialty labs (Genova, Dutch, Vibrant America, etc.)., • Knowledge of CGM setup and troubleshooting., • Understanding of clinical inventory management and POC protocols. Work Conditions • Full-time, in-person, • May involve use of a personal vehicle for deliveries. OTHER DUTIES Assimilate into The Love.Life culture through understanding, supporting, and participating in all elements of company core values and tenets. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Love.Life from time to time, is essential to the successful performance of this position. Attendance standard for salaried exempt team members is dedicating adequate time to fulfill the duties outlined in this job description equal to, or more than 40 hours per workweek. Due to the cyclical nature of the industry, team members may be required to work varying schedules to reflect the needs of the business. QUALITIES • Demonstrates flexibility and adaptability to change, is a self-starter, is a critical thinker., • Has outstanding interpersonal and communication skills (will be required to succeed)., • Models a servant leadership style of working with others., • Is able to balance that with the need for action and decision-making when necessary., • Is passionate about the higher purpose and committed to the core values., • Desires to contribute positively to the LL Culture., • Able to balance candor with honor and respect. Why You’ll Love Working Here Join a fun and exciting team where wellness is at the heart of everything we do! We’re passionate about creating a positive workplace and supporting our employees’ well-being inside and outside of work. Full-Time Employee Benefits: • Medical, Dental & Vision Insurance, • 401(k) Retirement Plan, • Complimentary Fitness & Recovery Membership, • Employee Discounts on Additional Services PHYSICAL REQUIREMENTS Activity Frequency Sitting Standing Walking Climbing Stairs Crouching/Bending/Stooping Reaching Lifting/Carrying Grasping Pushing/Pulling Near Vision Far vision Hearing Talking Smelling Tasting Travel Frequent Occasional Occasional Occasional Occasional Frequent Occasional Frequent Occasional Frequent Frequent Frequent Constant NA NA Occasional

Job Description DMF Lighting is a fast-growing leader in the lighting industry, always hard at work engineering what comes next. We have an exciting opportunity in our customer solutions department for a Technical Product Support Specialist. • Pay range is $20-35/hr (based on skills/knowledge/experience), • Location: onsite in Carson, CA Job Description: • Serve as the first point of contact for technical inquiries via phone, email, live chat, or a ticketing system., • Troubleshoot and resolve basic product issues related to installation, configuration, and performance for products such as LED fixtures and lighting control systems., • Provide pre- and post-sales technical support to sales teams and end-users., • Document customer interactions, troubleshooting steps, and resolutions clearly and accurately within a ticketing system., • Escalate complex or unresolved issues to engineering teams and track their progress until resolution., • Maintain and update internal knowledge base articles and documentation for common issues and solutions., • Identify errors or omissions in customer facing documentation and work with relevant departments to resolve or improve., • Stay up-to-date with new product launches, technical specifications, and industry standards by participating in regular training sessions., • Assist with other technical and product-related tasks as assigned, such as creating wiring diagrams or conducting customer training., • Assist with onsite customer service visits if required. Requirements: • Education: Associate's degree or technical school certification in a related field (e.g., electronics, electrical technology) is preferred., • Experience: 1+ years of experience in a customer-facing role, preferably in a technical support, customer service, or inside sales position., • Technical knowledge: Basic understanding of electrical systems, LED lighting, and common troubleshooting techniques is highly desirable. Experience with lighting control systems (e.g., DMX, 0-10V, smart home controls) is a plus., • Customer service skills: Proven ability to provide excellent service and maintain a positive, patient, and professional attitude, especially during stressful situations., • Communication: Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical users., • Problem-solving: Strong analytical and diagnostic skills with keen attention to detail. Company DescriptionDMF Lighting designs and builds industry-leading LED downlighting that sets the standard for flexibility, performance, and quality. Founded over 30 years ago, DMF has grown into a leader in the lighting industry, driven by a passion for innovation and customer service. Our in-house engineers constantly push the boundaries of lighting, delivering products that combine exceptional performance with beautiful design. At DMF, we believe in a collaborative, forward-thinking culture that empowers our team to bring creative ideas to life and make a lasting impact. If you’re looking for a company where creativity and innovation are part of the DNA, DMF is the place for you. DMF Lighting is proud to be an Equal Opportunity Employer.DMF Lighting designs and builds industry-leading LED downlighting that sets the standard for flexibility, performance, and quality. Founded over 30 years ago, DMF has grown into a leader in the lighting industry, driven by a passion for innovation and customer service.\r\nOur in-house engineers constantly push the boundaries of lighting, delivering products that combine exceptional performance with beautiful design. At DMF, we believe in a collaborative, forward-thinking culture that empowers our team to bring creative ideas to life and make a lasting impact. If you’re looking for a company where creativity and innovation are part of the DNA, DMF is the place for you.\r\n\r\n\r\nDMF Lighting is proud to be an Equal Opportunity Employer.

Job DescriptionWhere A-Players Thrive. We're an employee-owned, vertically-integrated builder of some of America's most popular health & wellness brands. With over 1,400 team members across multiple companies, we create best-in-class products that help make the world healthier and happier. Our creative content educates the world on making smarter health choices, while the brands we own generate over $1 billion of revenue annually. Learn more about our brands. We're Looking For A(n): Director, Customer Service Location: Hybrid (El Segundo, CA and/or Burbank/North Hollywood, CA) What You'll Be Doing: The Director of Customer Support leads a large distributed team of customer service professionals delivering omni-channel support (phone, chat, email) for multiple pet food brands within the Salesforce environment. This role requires a data-driven leader who can manage high-volume, campaign-driven customer interactions while fostering operational excellence, implementing intelligent automation, and cultivating an innovative continuous improvement performance culture aligned with maximizing customer satisfaction, brand education, and business growth. Strategic Leadership & Operations Management • Direct all customer support operations across phone, chat, and email channels for multiple pet food brands, ensuring consistent service excellence and brand alignment, • Develop and execute strategic roadmaps that balance immediate operational demands with long-term capability building and operational efficiency, • Manage distributed workforce across Utah, California, Georgia, and Texas, optimizing for regional strengths and coverage needs, • Establish, monitor, and optimize key performance indicators including CSAT, first contact resolution, response times, handle times, revenue per contact, and cost per contact, • Build robust reporting frameworks and dashboards that provide real-time visibility into team performance, channel efficiency, and customer sentiment, • Leverage analytics to identify trends, diagnose issues, and uncover opportunities for service improvement, • Champion the adoption of automation and AI tools to enhance agent productivity, reduce repetitive tasks, and improve customer self-service options, • Partner with technology and customer experience teams to implement and optimize Salesforce features, chatbots, knowledge management systems, and workflow automation, • Continuously evaluate emerging technologies and pilot solutions that can deliver meaningful impact on efficiency and customer satisfaction, • Partner closely with Marketing to understand campaign timing, messaging, and expected volume impacts, • Collaborate with Product and Operations teams to surface customer feedback, identify product issues, and drive resolution, • Work with Training & Development to ensure team capabilities evolve with product launches and changing customer needs, • Engage with Marketing, QA, and Customer Experience to ensure seamless handoffs and a consistent customer journey experience, • Foster a mindset of continuous improvement where problems are identified quickly and addressed systematically, • Implement feedback loops that capture insights from frontline agents, customer experience, brand reputation, and QA, and translate them into effective improvements, • Track relevant data and KPI performance trends to appropriately guide improvement effort resources, • Work with and/or lead quality assurance programs that drive coaching, skill development, and service consistency, • Build and sustain a positive, enthusiastic, accountable culture that celebrates wins, recognizes contributions, and values team members, • Create transparency around goals, strategies, and performance so everyone understands where we're going and why, • Address issues directly and constructively, creating an environment where problems surface quickly and are resolved collaboratively, • Maintain high ethical standards in all decisions, especially regarding customer promises, data handling, and team treatment, • Champion the "Customers and pets first" mindset, ensuring quality and integrity drive every interaction, • Excellent relational skills and ability to get things done through teamwork, persuasion, and influence., • Demonstrated diplomacy and patience skills in interacting with consumers and colleagues., • Proven ability to use data analytics to drive operational, quality and financial performance in accordance with system established goals., • Technical acumen required to assess software and systems required to support company needs; the ability to identify technical requirements, monitor workforce software and adjust staffing according to volume is necessary., • Superior written and oral communication skills; ability to persuasively present and communicate to support business objectives., • Excellent work ethic, leadership skills, interpersonal and organizational skills, • Required Education: Bachelors Degree, • Preferred Education: Masters in Data Science Required Experience: • 10+ years in customer support operations with at least 5 years in senior leadership roles, • Proven track record managing large remote teams, • Experience in high-volume, omni-channel contact center environments, • Deep familiarity with Salesforce Service Cloud and working in a remote digital environment, • History of successfully applying workflow automations and AI tools to improve efficiency and performance Preferred Experience: • Proven track record managing 300+ employee teams (300+ employees preferred), • Deep familiarity with Netsuite, Five9, Cresta, and ClavioGolden Perks & Benefits:, • Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans., • Annual bonus, • We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career., • 6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being., • Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock. Learn more., • Reimbursements for a portion of personal cell phone and internet usage for eligible employees., • Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career., • Through our charity sponsorships, you can make a positive impact on communities worldwide. We've donated over $9 million to date. The posted salary range in this job posting reflects data based on California's cost of labor analysis. This salary range is subject to change per state; please click here to find the pay differential in your state of residence if the role is remote. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. A Note to Recruiting Agencies: At Golden Hippo, we handle all hiring through our internal Talent Acquisition team. Occasionally, we might use staffing or recruiting agencies to support our internal team in finding the right candidates. Agencies are not authorized to contact our hiring teams directly to present candidates. Our internal Talent Acquisition team is responsible for all candidate presentations to our hiring managers. Golden Hippo will need written approval and a signed agreement before submitting any candidate info for a specific job opening. Without this, we won't pay any fees for placements. Thank you for your understanding. Candidate Safety: The safety of our candidates is our highest priority. When looking for a job, please be aware of cyber criminals, fake domains, and fraudulent job offers. Golden Hippo recruiters will only contact applicants from our official company e-mail domain, () or through our internal Applicant Tracking System, Greenhouse. In addition, Golden Hippo recruiters will never send you checks, or ask you to disclose personal financial details. If you receive any suspicious communications regarding an open position or a job offer, please contact Golden Hippo directly at to verify its validity. Click here to learn more about general internet safety and our hiring practices. Click here to view our Privacy Notice to Job Applicants.