Cafe + Catering Manager
11 days ago
El Segundo
Job DescriptionCOMPANY OVERVIEW Love.Life (L.L) is an integrated health and wellness experience that makes lasting health and vitality attainable. The company unites the power of holistic medical care, nourishing food, cutting-edge fitness, and precision wellness therapies under one roof to promote healing, optimization, vitality, and community. L.L’s evidenced-based care model blends primary care, functional, integrative and lifestyle medicine for a holistic health experience that is highly personalized and evaluates all dimensions of your well-being: the mind, body, and spirit.Our multidisciplinary care team and board-certified clinicians focus on preventing and reversing disease progression and proactively optimizing health by treating the root cause of disease. We evaluate every dimension of health through comprehensive testing and assessments to create highly personalized care plans that incorporate nutrition and lifestyle changes that optimize well-being. The company’s goal is to help people live long, healthy and vibrant lives, improving both lifespan and healthspan. SUMMARY The Café + Catering Manager is an experienced, talented, and highly motivated individual who is passionate about creating a memorable food and beverage experience for our guests through hands on leadership and ongoing team member training. This individual will Lead the café team and be responsible for implementing and organizing all activities in the restaurant to maintain high food quality standards, high guest service standards, high cleanliness standards. The Restaurant Lead will be creating and maintaining the ethos of the café environment influencing an interactive and community vibe. This role combines operational organization, service excellence, and team development to create memorable, wellness-centered dining experiences — while bringing a spirit of salesmanship and initiative to grow and develop our in-house catering program. Essential Functions • Responsible leading shifts that can consistently execute great food and service., • Responsible for the restaurant adhering to all company guidelines to maintain a health promoting operation, high food quality, and high guest satisfaction. • Hires, trains, and supervises the hourly team members., • Utilize Toast POS across front and back end to manage menus, small retail offerings, monitor sales data, PMix, and generate actionable reports that support daily operations and catering growth., • Has an eye to recognize and proactively assist in addressing liability, risk, and compliance opportunities., • Partners with Executive Chef, F&B Lead, to grow and develop catering and event sales, opportunities, and platforms., • Write, manage, and execute BEO, managing accountability with operational adaptability., • Adheres to inventory procedures and policies, maintaining food, beverage, and labor cost control strategies., • Investigates and resolves food quality and service complaints, • Establishes the café teams’ presence, inspiring enthusiastic engagement and expanding menu and nutritional ingredient knowledge., • Leads the career development of self and others by attracting and training high performing talent., • Is actively in the operation, alongside your team, engaging with guests - creating and maintaining an ethos of continued learning and knowledge exchange, in a fun and welcoming atmosphere. Qualifications • Experienced: 4 years + of management in F&B, including catering + event management experience., • Hands-on catering management experience with an understanding of follow-through, communication, and execution quality., • Interested in and growing a catering business within the operation., • Skilled: confident with team scheduling, coaching + counciling., • Advanced proficiency in Toast POS, including front- and back-end operations, menu and modifier management, daily reporting, and restaurant accounting functions such as sales reconciliation and cost tracking., • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)., • A leader: strong communicator, motivator, and role model., • Accountable: comfortable reinforcing standards, ensuring compliance, and driving consistency., • Aligned: passionate about wellness, nourishing and delicious food, service, and the Love.Life mission., • Flexible: thrives in a dynamic environment, with the ability to adapt and grow., • Be familiar with healthy lifestyle choices, nutrient dense foods and superfoods, and culinary basics. ADDITIONAL QUALITIES • Demonstrate flexibility and adaptability to change, is a self-starter, is a critical thinker., • Has outstanding interpersonal and communication skills (will be required to succeed)., • Models a servant leadership style of working with others., • Can balance that with the need for action and decision-making when necessary., • Desires to contribute positively to the LL Culture., • Able to balance candor with honor and respect., • Has a genuine passion for wellness and fitness, and naturally integrates these values into their personal and professional life. Other Duties Assimilate into The Love.Life culture through understanding, supporting, and participating in all elements of company core values and tenets. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Love.Life from time to time, is essential to the successful performance of this position. Attendance standard for salaried exempt team members is dedicating adequate time to fulfill the duties outlined in this job description equal to, or more than 40 hours per workweek. This position is to fulfill the need for Leadership in the facility in the afternoon/evening hours. Due to the cyclical nature of the industry, team members may be required to work varying schedules to reflect the needs of the business. Why You’ll Love Working Here Join a fun and exciting team where wellness is at the heart of everything we do! We’re passionate about creating a positive workplace and supporting our employees’ well-being inside and outside of work.Full-Time Employee Benefits: • Medical, Dental & Vision Insurance, • 401(k) Retirement Plan, • Complimentary Fitness & Recovery Membership, • Employee Discounts on Additional Services, • A supportive, wellness-focused cultureIf you’re looking for a workplace that values health, happiness, and teamwork — this is the place for you! Activity Frequency Sitting Standing Walking Climbing Stairs Crouching/Bending/Stooping Reaching Lifting/Carrying Grasping Pushing/Pulling Near Vision Far vision Hearing Talking Smelling Tasting Travel Frequent Occasional Occasional Occasional Occasional Frequent Occasional Frequent Occasional Constant Frequent Constant Constant NA NA NA