Technical Writer
18 days ago
San Antonio
Job Description FBD Partnership, L.P. is the leading, global manufacturer of frozen beverage dispensers located in San Antonio, Texas. With a customer-first business philosophy and a team dedicated to the highest product quality, FBD develops and manages strong, long-term relationships with customers in the quick-service restaurant, convenience store, theater, and theme park industries. More information about the company can be found at Summary: Develop and update internal and external technical documents such as product manuals, instruction sheets, specification sheets, bulletins, labels, parts lists, various graphics, and internal procedures. This position will collaborate closely with engineering teams, the manufacturing team, and other departments to gather information and ensure that all documentation meets the required standards of clarity and consistency. Essential Duties and Responsibilities: • Develop, update, and release technical documentation, including User Manuals, Specification Sheets, Technical Bulletins, manufacturing work instructions, and internal procedures., • Analyze controlled technical documentation and records to verify requirements, specifications, formatting, content, and accuracy., • Create visual aids, graphics, and illustrations to complement written content and enhance user comprehension., • Maintain document control and version history to ensure the latest information is readily accessible., • Review and edit documents for clarity, grammar, and accuracy, ensuring that complex information is presented in an understandable manner., • Coordinate and assist any work in developing documentation for required languages., • Gather feedback from users and stakeholders to improve existing documentation and identify areas for future improvement., • Perform other duties as needed and assigned. Minimum Qualifications - Education/Experience: • Must have a Bachelor’s Degree in English, Communications, Journalism or related field., • Must have a minimum of 1 year of experience as a Technical Writer or school related experience., • Proficient with MS Office (Word, Excel, PowerPoint, and Outlook) and Adobe Creative Cloud. Experience with modeling software like SolidWorks or AutoCAD a plus., • Must be able to understand and interpret technical information, specifications, and drawings., • Must have excellent written and verbal communication skills, outstanding English grammar, and the ability to explain technical concepts to non-technical audiences., • Must have critical thinking, problem-solving, and listening skills., • Must be able to pass a background check, drug test and a reference check. Physical Demands: • Required to sit, type, have eye/hand/foot coordination, occasionally stand and walk., • Ability to lift a minimum of 20 lbs., • This position works in a typical office, manufacturing, and lab environment., • Clarity of vision including the ability to appropriately differentiate colors., • Ability to hear, understand, and distinguish speech and other sounds. FBD is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. All employment decisions are made based on qualifications, merit, and business need.