Vice President of Information Technology
3 days ago
Chicago
Job DescriptionJust a few of the Benefits enjoyed by PPIL employees… -Company subsidized premiums on Medical, Dental, and Vision Insurance-Up to 12 weeks Paid Parental Leave for eligible employees-Generous Paid Time Off (PTO) and paid holidays-Mission focused work-401k with employer matching-100% company-paid Life Insurance-100% company-paid Short- and Long-Term Disability Coverage-Robust Employee Assistance Program-Professional Development awards and opportunities-Flexible Spending Accounts-Free Medical Services at PPIL-Pet Insurance The Vice President of Information Technology (VPIT) serves as both the strategic and operational leader for information technology and digital systems across Planned Parenthood of Illinois (PPIL). This role carries a dual mandate: to stabilize an underdeveloped IT environment for administrative and clinical operations, and to lead a long-term digital transformation that strengthens reliability, cybersecurity, data integration, and cost efficiency across all PPIL operations. The VPIT will rebuild the new Business Operations & Technology (BOT) organization, transforming it from a reactive service unit into a proactive, mission-aligned business partner. The leader in this role must have strong technical, financial, and contractual discipline, capable of managing complex vendor ecosystems, multimillion-dollar budgets, and enterprise-level transformation initiatives. The VPIT reports to the Chief Financial Officer and serves as a member of the Senior Leadership Team. This role’s direct reports include Directors and Managers over Infrastructure, Business Systems, Data, and Security, and is accountable for Enterprise IT operations, vendor performance, capital planning, and financial oversight. Essential functions: A. Infrastructure Stabilization and Operational Excellence 1. Lead the stabilization of PPIL’s IT environment to ensure reliable network performance, endpoint support, and secure access across all 13 health centers, the telehealth platform, two separate datacenters and the administrative offices., 2. Oversee daily IT operations including helpdesk responsiveness, device lifecycle management, and system monitoring., 3. Establish and track Service Level Agreements (SLAs) to ensure accountability and consistent service delivery., 4. Implement structured change management and documentation practices to minimize downtime and risk., 6. Serve as PPIL’s Chief Information Security Officer (CISO) with responsibility for the security of all data, systems, and digital assets., 7. Develop and execute a comprehensive cybersecurity strategy in alignment with Health Insurance Portability and Accountability Act (HIPAA), Health Information Technology for Economic and Clinical Health Act (HITECH), Planned Parenthood Federation of America, Inc. (PPFA) Information Security and Accreditation Technology EOPs (Essential Organizational Practices)., 8. Ensure that PPIL’s IT environment, systems, and policies prove ongoing compliance with Planned Parenthood Federation of America’s (PPFA) Accreditation requirements and that documentation is consistently maintained as evidence of continued adherence., 9. Conduct annual security audits, vulnerability assessments, and incident response exercises., 10. Strengthen organizational cybersecurity awareness through training, testing, and proactive communication., 12. Oversee all major IT vendor relationships and multi-year contracts, ensuring alignment with PPIL’s strategic, operational, and fiscal interests., 13. Negotiate Master Service Agreements (MSAs), volume-based pricing, and multi-year commitments to achieve cost savings and value-added services., 14. Develop and implement a Vendor Management Framework to assess vendor performance, compliance, and ROI., 15. Ensure all vendor engagements include clear deliverables, escalation paths, and metrics for accountability., 16. Collaborate with Finance and Legal to establish formal vendor review processes and renewal checkpoints., 18. Exercise strong financial leadership in managing multimillion-dollar operating and capital IT budgets., 19. Proactively forecast IT expenditures, assess ROI, and ensure spending aligns with PPIL’s strategic and fiscal priorities., 20. Partner with Finance to establish cost allocation models that distinguish operational vs. capital expenditures., 21. Lead cost-savings initiatives through contract renegotiation, vendor consolidation, and cloud migration optimization., 22. Present quarterly financial and operational performance updates to the COO and CFO, ensuring transparency and accountability in all IT spend., 24. Develop and execute a multi-year IT transformation roadmap to modernize infrastructure, business systems, and digital workflows., 25. Define and implement a Business and Data Architecture Plan integrating EPIC, NetSuite, Paycom, Salesforce, Zendesk, Tableau, Microsoft 365, and other enterprise systems., 26. Drive business workflow automation initiatives that reduce administrative burden, improve efficiency, and enhance the patient, staff, and donor experience., 27. Ensure that business applications and digital solutions are purposefully designed for PPIL (with PPFA as appropriate) to enable and expand patient care services, streamline front-line operations, and improve access to care., 28. Lead the established IT Steering Committee—composed of the CFO, General Counsel, and VP of Medical Services—to guide technology investment decisions and ensure alignment with PPIL’s strategic, financial, legal, and clinical priorities., 29. Oversee the IT Working Group, a cross-functional team of departmental leaders responsible for reviewing and vetting project proposals, confirming business requirements, and elevating qualified opportunities to the Steering Committee for prioritization and approval., 30. Strengthen governance practices by implementing transparent evaluation criteria, project scoring models, and progress reporting dashboards., 31. Identify and lead opportunities for managed services and cloud-based platforms that expand PPIL’s technical capacity and operational agility., 33. Establish a data governance framework that ensures integrity, security, and consistency across all clinical, operational, and financial systems., 34. Advance Tableau Cloud analytics capabilities to provide near-real-time visibility into performance metrics., 35. Partner with PPIL leaders to develop dashboards that drive accountability, compliance, and decision support., 37. Rebuild and mentor a high-performing IT leadership team focused on reliability, transparency, and customer service., 38. Lead recruitment and professional development to address skill gaps and build future-ready capabilities in data, cloud, and cybersecurity., 39. Promote a culture of accountability, cross-functional collaboration, and continuous improvement within the BOT team., 40. Demonstrate an understanding of and commitment to remain informed about PPIL protocols, policies, and procedures., 42. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions., 43. Ability to perform job responsibilities as needed on weekends and during evening hours. Travel within the state of Illinois required.