Cashier & Line Roller
2 days ago
Oakland
Job Description Who Are We? Cactus Taqueria is all about freshness, sustainability, and the traditional mouthwatering flavors of Mexico. We make everything from scratch with no artificial ingredients. Our team works closely to ensure quality and customer satisfaction. About the Role: Cactus Taqueria is looking for a friendly, reliable Cashier & Line Roller to join our team! As a first point of contact for many of our guests, you will play a key role in creating a welcoming, efficient, and positive customer experience. In this role, your responsibilities will include taking orders accurately, handling payments, answering menu questions, and assisting on the line when needed. Key Responsibilities: • Cashier & Customer Service • Greet customers, take dine-in, take-out, and phone orders accurately, • Process orders using DoorDash, • Operate the POS system to process payments, refunds, gift cards, etc. – become the expert!, • Answer customer questions about menu items, ingredients, services provided and specials, • Maintain the cash register, beverage station, and dining area clean, clutter free, and stocked, • Handle customer concerns or complaints promptly and professionally, • Support other team members during busier business times • Line Roller • Assist on the line – wrapping burritos, plating, garnishing, etc., • Follow recipes and protocols, • Communicate clearly with kitchen about order details or modifications, • Pack takeout orders neatly and accurately, • Maintain the line well stocked, • Follow food safety and cleanliness guidelines, • Assist in other areas as needed Skills & Qualifications: • Previous cashier or customer service experience, • Previous experience working in a fast-paced kitchen environment, • Confident handling knives, • Basic math skills and attention to detail, • Friendly attitude and strong communication skills, • Comfortable working in a fast-paced environment, • Bilingual (English/Spanish) is a plus Physical Requirements: • Must be able to stand for extended periods of time, 7+ hours, • Ability to lift, carry, push, pull between 30-40 lbs, • Comfortable working in a kitchen environmentCompany DescriptionRockridge Market Hall is Oakland’s marketplace, a collection of eight owner-operated shops, each expert in their crafts, creating the building blocks of home dining, creative cooking and festive entertaining. This neighborhood cornerstone is greater than the sum of its parts. Custom-built to welcome the curious, the architectural design is partially open to the sidewalk, part of the language of the vibrant street culture. Floral displays, the clink of wine bottles, the smells of roasted chicken and fresh croissants, inside and outside, all at once. When owners, and siblings, Sara, Peter and Tony Wilson purchased the BART adjacent property and started building in 1987, the food world was coming out of a convenience-induced slumber and there was a burgeoning excitement about real food. The Wilsons gathered co-conspirators (Paul Marcus Wines was one of the first tenants) to establish a spirit of independence and dedication to quality in the DNA of Rockridge Market Hall. The Wilsons and the merchants behind each of the shops, the employees and the customers are all part of this Oakland institution. Rockridge Market Hall is proud to be a business in this risk-taking, diverse and passionate city.Rockridge Market Hall is Oakland’s marketplace, a collection of eight owner-operated shops, each expert in their crafts, creating the building blocks of home dining, creative cooking and festive entertaining. This neighborhood cornerstone is greater than the sum of its parts. Custom-built to welcome the curious, the architectural design is partially open to the sidewalk, part of the language of the vibrant street culture. Floral displays, the clink of wine bottles, the smells of roasted chicken and fresh croissants, inside and outside, all at once.\r\n\r\nWhen owners, and siblings, Sara, Peter and Tony Wilson purchased the BART adjacent property and started building in 1987, the food world was coming out of a convenience-induced slumber and there was a burgeoning excitement about real food. The Wilsons gathered co-conspirators (Paul Marcus Wines was one of the first tenants) to establish a spirit of independence and dedication to quality in the DNA of Rockridge Market Hall. The Wilsons and the merchants behind each of the shops, the employees and the customers are all part of this Oakland institution. Rockridge Market Hall is proud to be a business in this risk-taking, diverse and passionate city.