Shift Manager - Non-Driver
hace 18 días
Chattanooga
Job Description SHIFT MANAGER JOB SUMMARY: Our Shift Managers lead our teams to provide our guests with exceptional service. They are responsible for fulfilling the same duties as a Team Member, and in addition, they are responsible for managing the restaurant during an opening or closing shift. Part-time and full-time opportunities exist for the Shift Manager position. The position includes, but is not limited to, the following essential job responsibilities: SHIFT MANAGER JOB RESPONSIBILITIES: The Shift Manager ensures that they and the team members on their shift: • Greet guests with a genuine smile and warm, inviting spirit., • Provide excellent guest service and meet customer needs in a timely and effective manner., • Use a headset (if applicable) to take customer orders, receive directions, and/or give directions., • Accurately capture orders and suggest great additions using menu knowledge., • Prepare and serve food according to brand recipes and quality standards., • Follow food safety, general safety, and sanitation protocols., • Maintain a safe, clean, and well-organized restaurant to create a pleasant environment for guests and teammates., • Clean and operate all equipment in a safe and proper manner., • Adhere to safe work practices., • Follow and comply with all applicable health department regulations as well as company policies and procedures., • Keep accurate cash, sales, and inventory control records. Additional responsibilities of a Shift Manager include: • Production management, • Completion of temperature logs, • Waste tracking and management, • Key inventory item counts, • Sales and cash reconciliation, • Station training of new team members, • Addresses escalated guest concerns, • Banking duties, excluding driving responsibilities, • Any other duties assigned by their Assistant Manager, General Manager, or senior leadership team SHIFT MANAGER CORE COMPETENCIES: • Friendly, smiling, cheerful with a positive attitude, • Loves serving and helping others, • Passionate about guest service, • Team player, • Acts with integrity, • Works efficiently and with a sense of urgency, • Excellent listening and communication skills, • Ability to give direction and yield the respect of teammates, • Desires to learn and take on additional responsibilities SHIFT MANAGER BENEFITS: • Career Development Opportunities, • Competitive Pay, • Health, Dental, and Vision Insurance, • Life Insurance, • Short/Long Term Disability, • Critical Illness Insurance, • Accident Insurance, • Hospital Indemnity Insurance, • Matching 401k Plan, • Discount Meal Benefit, • Wait periods may apply SHIFT MANAGER JOB REQUIREMENTS: • At least 16 years of age, • Availability to manage one or more opening and/or closing shift(s) on a weekly basis, • Dependable, • Tolerate exposure to noise, extreme hot and cold temperatures, and other elements., • Frequently bend, kneel, squat, stand, walk, and twist at waist., • Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead., • Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead., • Occasionally climb and descend ladders., • Remain active, standing for long periods without a break., • Work under pressure, such as high-volume peak periods, and remain calm with teammates and guests. Cedartown will make reasonable accommodations to known physical/mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship.