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Job Description GENERAL MANAGER JOB SUMMARY: Our General Managers are our restaurant leaders and they are directly responsible for the day-to-day operations and success of their restaurant. They have full responsibility for the business including people, operations, and financial metrics. The General Manager leads their team in providing an exceptional guest experience, operating a clean restaurant, delivering operational excellence, growing sales, and driving profitability through training and by providing an unbeatable work culture. The General Manager reports to the District Manager and supports them as required. The position includes, but is not limited to, the following essential job responsibilities: GENERAL MANAGER JOB RESPONSIBILITIES: Talent Management • Recruits, interviews, hires, trains, coaches, and develops successful Assistant Managers, Shift Managers, and Team Members., • Responsible for developing an Assistant Manager that can oversee the restaurant and perform required duties in the General Manager’s absence., • Executes brand training program and implements additional training plans as necessary., • Maintains the highest personal and professional appearance and ensures their team does the same., • Delivers an unbeatable work culture that drives engagement, increases retention, and decreases turnover., • Provides praise and recognition to reinforce positive behaviors., • Implements progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements. Food Safety, Quality, and Quantity • Ensures team is adhering to proper hygiene, handwashing, glove usage, and general food safety standards., • Establishes build to’s and maintains production management systems to ensure the restaurant doesn’t run out of food to serve., • Leads team to ensure all food is prepared and served to brand recipes and quality standards. Guest Satisfaction • Trains team to create an extraordinary guest experience and achieve service goals., • Achieves speed of service goals while not compromising quality or service., • Investigates guest feedback, resolves guest concerns, and monitors service trends., • Conducts retraining or coaching based on observations and guest feedback to improve service. Operational Excellence • Maintains a clean and safe restaurant environment and ensures brand standards are met or exceeded., • Conducts daily or shift pathing and full restaurant evaluations as required to self-assess operations. Provides feedback and coaching to their team., • Identifies operational gaps and addresses them in a timely and effective manner., • Achieves 95+ Health Department ratings and passing brand evaluations by ensuring a properly trained and engaged management team. Financial Leadership • Reviews financial reports to identify opportunities and works closely with team to drive improvements., • Implements plans to increase traffic counts and average check to grow sales., • Maintains accuracy and integrity of all cash, sales, inventory, and other restaurant data., • Ensures restaurant meets or exceeds profitability targets. Communication • Stays abreast of brand and company initiatives and requirements and works with team to maintain them., • Cascades information to team through shift huddles, restaurant meetings, and 1:1’s. Maintains communication board., • Reports any injuries or incidents immediately to District Manager and other third parties as required., • Communicates with District Manager and participates in company calls and meetings as required. General Duties and Administration • Responsible for completing or delegating and ensuring the accuracy and completeness of all daily, weekly, and period paperwork including cash and inventory counts, banking, truck orders and deliveries, schedules, and any other duties as required., • Ensures general safety protocols are followed and facility issues are reported promptly., • Implements new marketing campaigns and conducts new product training., • Completes all required duties in a timely and accurate manner., • Maintains all legal and regulatory requirements. GENERAL MANAGER CORE COMPETENCIES: • Acts with integrity, • Sound decision maker, • Conflict management skills, • Takes initiative; is resourceful, creative, and a problem solver, • Highly organized; able to juggle multiple initiatives, plan and prioritize work, • Excellent interpersonal and communication skills with the ability to collaborate and build meaningful internal and external relationships to help drive results, • Ability to think and work independently and works well as part of a team, • Works with a sense of urgency, • Passionate about helping people grow personally and professionally GENERAL MANAGER BENEFITS: • Career Development Opportunities, • Competitive Pay, • Health, Dental, and Vision Insurance, • Life Insurance, • Short/Long Term Disability, • Critical Illness Insurance, • Accident Insurance, • Hospital Indemnity Insurance, • Matching 401k Plan, • Free Meals, • Paid Time Off and Holiday’s, • Wait periods may apply GENERAL MANAGER JOB REQUIREMENTS: • At least 18 years of age, • Open availability during all hours the restaurant is open and during the pre-opening, post-closing hours, • Dependable and able to work a minimum of 50 hours per week, • 3+ years of Quick Service Restaurant management experience, • Proficient in Microsoft Office Suite, • Experience managing units with drive thru’s preferred, • ServSafe Manager certification preferred, • High School Diploma preferred, • Valid state Driver’s License, active automobile insurance with the minimum liability coverage as required by driver’s state and local area, and working personal vehicle that can be used to perform management tasks reliably Physical/Mental ability to: • Tolerate exposure to noise, extreme hot and cold temperatures, and other elements., • Frequently bend, kneel, squat, stand, walk, and twist at waist., • Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead., • Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead., • Occasionally climb and descend ladders., • Remain active, standing for long periods without a break., • Work under pressure, such as high-volume peak periods, and remain calm with teammates and guests. Cedartown will make reasonable accommodations to known physical/mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship.

Job Description MANAGER IN TRAINING JOB SUMMARY: The Manager in Training (MIT) is a future restaurant leader. This is a learning role. MITs are learning what they need to know to become directly responsible for the day-to-day operations and success of a restaurant. They will learn what it is like to be responsible for the business including people, operations, and financial metrics. They will learn how to lead their team in providing an exceptional guest experience, operating a clean restaurant, delivering operational excellence, growing sales, and driving profitability through training and by providing an unbeatable work culture. The MIT reports to the District Manager and supports them as required. The position includes, but is not limited to, the following essential job responsibilities: MANAGER IN TRAINING JOB RESPONSIBILITIES: Talent Management • Recruits, interviews, hires, trains, coaches, and develops successful Assistant Managers, Shift Managers, and Team Members., • Executes brand training program and implements additional training plans as necessary., • Maintains the highest personal and professional appearance and ensures their team does the same., • Delivers an unbeatable work culture that drives engagement, increases retention, and decreases turnover., • Provides praise and recognition to reinforce positive behaviors., • Implements progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements. Food Safety, Quality, and Quantity • Ensures team is adhering to proper hygiene, handwashing, glove usage, and general food safety standards., • Establishes build to’s and maintains production management systems to ensure the restaurant doesn’t run out of food to serve., • Leads team to ensure all food is prepared and served to brand recipes and quality standards. Guest Satisfaction • Trains team to create an extraordinary guest experience and achieve service goals., • Achieves speed of service goals while not compromising quality or service., • Investigates guest feedback, resolves guest concerns, and monitors service trends., • Conducts retraining or coaching based on observations and guest feedback to improve service. Operational Excellence • Maintains a clean and safe restaurant environment and ensures brand standards are met or exceeded., • Conducts daily or shift pathing and full restaurant evaluations as required to self-assess operations. Provides feedback and coaching to their team., • Identifies operational gaps and addresses them in a timely and effective manner., • Achieves 95+ Health Department ratings and passing brand evaluations by ensuring a properly trained and engaged management team. Financial Leadership • Reviews financial reports to identify opportunities and works closely with team to drive improvements., • Implements plans to increase traffic counts and average check to grow sales., • Maintains accuracy and integrity of all cash, sales, inventory, and other restaurant data., • Ensures restaurant meets or exceeds profitability targets. Communication • Stays abreast of brand and company initiatives and requirements and works with team to maintain them., • Cascades information to team through shift huddles, restaurant meetings, and 1:1’s. Maintains communication board., • Reports any injuries or incidents immediately to District Manager and other third parties as required., • Communicates with District Manager and participates in company calls and meetings as required. General Duties and Administration • Responsible for completing or delegating and ensuring the accuracy and completeness of all daily, weekly, and period paperwork including cash and inventory counts, banking, truck orders and deliveries, schedules, and any other duties as required., • Ensures general safety protocols are followed and facility issues are reported promptly., • Implements new marketing campaigns and conducts new product training., • Completes all required duties in a timely and accurate manner., • Maintains all legal and regulatory requirements. MANAGER IN TRAINING CORE COMPETENCIES: • Acts with integrity, • Sound decision maker, • Conflict management skills, • Takes initiative; is resourceful, creative, and a problem solver, • Highly organized; able to juggle multiple initiatives, plan and prioritize work, • Excellent interpersonal and communication skills with the ability to collaborate and build meaningful internal and external relationships to help drive results, • Ability to think and work independently and works well as part of a team, • Works with a sense of urgency, • Passionate about helping people grow personally and professionally MANAGER IN TRAINING BENEFITS: • Career Development Opportunities, • Competitive Pay, • Health, Dental, and Vision Insurance, • Life Insurance, • Short/Long Term Disability, • Critical Illness Insurance, • Accident Insurance, • Hospital Indemnity Insurance, • Matching 401k Plan, • Free Meals, • Paid Time Off and Holiday’s, • Wait periods may apply MANAGER IN TRAINING JOB REQUIREMENTS: • At least 18 years of age, • Open availability during all hours the restaurant is open and during the pre-opening, post-closing hours, • Dependable and able to work a minimum of 50 hours per week, • 1+ year of prior Quick Service Restaurant management experience or hourly management experience within Cedartown Foods, • Proficient in Microsoft Office Suite, • Experience managing units with drive thru’s preferred, • Serv Safe Manager certification preferred, • High School Diploma preferred, • Valid state Driver’s License, active automobile insurance with the minimum liability coverage as required by driver’s state and local area, and working personal vehicle that can be used to perform management tasks reliably Physical/Mental ability to: • Tolerate exposure to noise, extreme hot and cold temperatures, and other elements., • Frequently bend, kneel, squat, stand, walk, and twist at waist., • Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead., • Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead., • Occasionally climb and descend ladders., • Remain active, standing for long periods without a break., • Work under pressure, such as high-volume peak periods, and remain calm with teammates and guests. Cedartown will make reasonable accommodations to known physical/mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship.

Job Description Now hiring Assistant General Managers to work in our new and existing clubs in one of the fastest-growing Fitness Franchises on the planet, Workout Anytime! This is an AMAZING opportunity FOR YOU to work for a RESULTS FOCUSED organization with over 20 years of experience in building and growing thriving gym franchises! We are looking for candidates who are PASSIONATE about fitness and helping others achieve their goals. We are interested in hardworking and committed individuals who can thrive in a TEAM environment! The customer service of a WORKOUT ANYTIME fitness/sales consultant must be outstanding! Our club does not only provide 1on1 training, group training, tanning, hydromassage and free HIT training tips to our members but we also produce consistently amazing results in a healthy and effective way! Our entire TEAM will work together to provide support for each member and ensure they get the life changing results they are after! f you are selected to join the Workout Anytime team in your area you will be trained on our philosophies and how to meet and exceed your monthly expectations! Future promotional opportunities will be available to those who demonstrate excellence and leadership capabilities Candidate Requirements: • Ability to consistently generate new club memberships through contacting leads generated through marketing activities, generating referral leads from current membership base, and through engaging club tours for walk-ins., • Ability to quickly identify potential member’s needs and use solution-selling techniques to build value in our club’s amenities and services to the member and close the sale., • Ability to thrive in a competitive sales position while maintaining a cohesive team environment., • Ability to meet challenging monthly quotas and demonstrate production excellence within 30 days of starting., • Ability to work in a fast-paced environment and to handle and prioritize multiple tasks and demands including club cleanliness., • Ability to train others to excel in membership sales and referrals, • Ability to manage and coach others, • Proficiency in computer skills including word, excel, outlook and PowerPoint Responsibilities: • Through member referrals, marketing and community outreach generate at least 50% of club tours necessary to achieve new member enrollment goals., • Convert at least 70% of incoming telephone inquiries to appointments for club tours., • Enroll at least 80% of all touring prospects, • Schedule at least 60% of all new members for a Complimentary Success Session with appropriate Fitness Department staff., • Ensure all prospect/guest information is entered into the club management software system and complete all required tracking forms and processes., • Ensure the club is maintained in an immaculate fashion., • Assist with retention strategy and systems., • Ensure the fitness department generates the required number of monthly assessments/complimentary sessions necessary to achieve fitness programming goals., • Ensure that staff who are between shifts not only clock out but remove Workout Anytime Uniform when not working and in the club., • Coach and mentor each personal trainer and provide continuing education for the PT Team in the form of individual weekly meetings, regular audits of each trainer’s phone skills, assessment and selling skills, and program development and exercise coaching skills., • Provide ongoing education in the form of required reading for training staff on program design, functional exercise, nutrition, etc., • Ensure that each trainer completes all required Workout Anytime Fitness Training.

Job Description Our Restaurant General Managers balance being a great leader with delivering WOW service to our guests. Krystal GMs understand the importance of providing great energy for restaurant teams and the guest, while focusing on restaurant operations. Our leaders focus their time in developing people, creating great guest experiences, being a brand champion, business planning and maintaining the facility. Essential Responsibilities Develop People Lives People First promise to welcome, include, grow and celebrate each team member and consistently exhibits PRIDE values (Promote teamwork, Respect everyone, Impress customers, Deliver Results and Exemplify Integrity) · Creates a great energy in the restaurant and sets the team up for success · Empowers the team through Yes I Can · Communicates effectively and engages the team in regular huddles · Coaches and motivates the Shift Leaders, Assistant Managers and the team · Recruits and develops top grade talent · Demonstrates commitment to goals and inspires others to deliver excellent performance · Recognizes the team with U-Rock and Fresh, Friendly and Fast recognition tools · Serves those they lead through behaviors, actions and decisions Create Great Guest Experiences Creates a fresh, friendly and fast service experience so good the guest can’t wait to come back to Krystal · Serves as a role model to create WOW guest experiences · Sets clear expectations and creates a welcoming work environment · Takes actions to solve and celebrates guest feedback · Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly Brand Champion Serves as the face and voice of the brand in the restaurant and community · Serves as the local representative of Krystal to the community and grow sales by sponsoring local marketing or participating in events · Builds and leverages community relationships to drive business and maximize catering program opportunities in the community · Champions and implements company-wide promotions, product launches and product samplings · Ensures the team executes and measures the impact of local promotions Business Planning Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals · Responsible for developing and maintaining Krystal 9 operating systems · Develops sales forecast and creates schedules to ensure Quality, Service and Cleanliness will be met · Monitors business: previous day numbers, schedules, cash shortage concerns, and HACCP Logs · Reviews inventory efficiencies to create product (truck) orders · Reviews inventory and evaluates food costs · Controls food and equipment inventory, conducts daily and weekly inventory counts and keeps inventory records · Creates, communicates, implements and follows up on operations and financial action plans. · Analyzes sales and labor results throughout and after each shift · Maintains Brand operating standards for product procedures, cleanliness standards and service expectations Maintain Facility Ensures the restaurant is a safe, sanitary and appealing place for everyone · Monitors and maintains compliance with health, safety, cleanliness, security and fire policies, standards and regulations. · Identifies problems, conducts high-level troubleshooting and seeks repair(maintenance) support for restaurant equipment to ensure equipment is operational Required Knowledge, Skills and Abilities · Excellent people leadership and guest service skills required · Ability to work in a fast paced environment · Ability to communicate effectively with guests, team members and Above Restaurant Leaders · Ability to resolves issues in compliance with Krystal standards · Available to work all shifts, weekends and holidays Education and Experience · Must have high school diploma or equivalent · Minimum of 3 years management experience Physical Demands · Must be able to lift up to 50 pounds of force frequently to move objects · Ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds · Consistently handles product preparation · Ability to kneel and follow proper lifting procedures · Consistently lifts for product preparation, stocking and inventory

Job Description Are you looking for a management position in the restaurant industry that can lead to a career? We offer COMPETITIVE STARTING PAY, FLEXIBLE SCHEDULES, HEALTH BENEFITS, and 401k, ! Are you dedicated and ambitious? Come work with us. Our Assistant General Managers balance being a great leader with delivering WOW service to our guests. Krystal Assistant General Managers understand the importance of providing great energy for restaurant teams and being fresh, friendly and fast for our guest, while focusing on restaurant operations. Essential Responsibilities Develop People Lives People First promise to welcome, include, grow and celebrate each team member and consistently exhibits PRIDE values (Promote teamwork, Respect everyone, Impress customers, Deliver Results and Exemplify Integrity) • Creates a great energy in the restaurant and sets the team up for success, • Empowers the team through Yes I Can, • Communicates effectively and engages the team in regular huddles, • Coaches and motivates the Shift Leaders and crew members, • Recruits and develops top grade talent, • Demonstrates commitment to goals and inspires others to deliver excellent performance, • Recognizes the team with U-Rock and Fresh, Friendly and Fast recognition tools, • Serves those they lead through behaviors, actions and decisions Create Great Guest Experiences Creates a fresh, friendly and fast service experience so good that guests can’t wait to come back to Krystal • Serves as a role model to create memorable guest experiences, • Coaches WOW service and creates a welcoming work environment, • Takes actions to solve and celebrates guest feedback, • Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly Brand Champion Helps to bring the brand to life in the restaurant • Supports the Restaurant General Manager’s efforts in the community with local marketing and events, • Supports company-wide promotions, product launches and product samplings, • Helps the team execute local promotions Business Planning Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals • Responsible for executing Krystal 9 operating systems, • Assists in developing sales forecast and schedules to ensure Quality, Service and Cleanliness will be met, • Monitors business: previous day numbers, schedules, cash shortage concerns, and HACCP Logs, • Reviews inventory efficiencies to create product (truck) orders, • Reviews inventory and evaluates food costs, • Controls food and equipment inventory, conducts daily and weekly inventory counts and keeps inventory records, • Implements and follows up on operations and financial action plans., • Analyzes sales and labor results throughout and after each shift, • Maintains Brand operating standards for product procedures, cleanliness standards and service expectations Maintain Facility Ensures the restaurant is a safe, sanitary and appealing place for everyone • Assists in the compliance with health, safety, cleanliness, security and fire policies, standards and regulations, • Helps to identify problems and conducts high-level troubleshooting for restaurant equipment Required Knowledge, Skills and Abilities • Excellent people leadership and guest service skills required, • Ability to work in a fast paced environment, • Ability to communicate effectively with guests, team members and Above Restaurant Leaders, • Ability to resolves issues in compliance with Krystal standards, • Available to work all shifts, weekends and holidays Education and Experience • Must have high school diploma or equivalent, • Minimum of 1-2 years management experience Physical Demands • Must be able to lift up to 50 pounds of force frequently to move objects, • Ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds, • Consistently handles product preparation, • Ability to kneel and follow proper lifting procedures, • Consistently lifts for product preparation, stocking and inventory

Job Description Dunkin’ Restaurant General Manager Run Your Own Store You’re ready to run the whole restaurant, not just the shift. As a Dunkin’ Restaurant General Manager with Bluemont Group, a local Dunkin’ franchisee, you own the results: the team, the guest experience and the numbers. You hire and build your crew, keep a high-volume drive-thru running to Dunkin’ standards, and turn your Assistant Managers into future GMs. You’ll have a District Manager in your corner who knows your store. What you’ll do •  Hire, train and develop your team; plan staffing to match guest traffic, •  Build the weekly schedule and manage labor to target, •  Order inventory and trucks; control food cost and waste, •  Own cash handling and security procedures, •  Keep speed, accuracy and hospitality high in the drive-thru and lobby, •  Launch new menu items, promotions and marketing on time and to brand standard, •  Keep the restaurant safe and clean, with food safety and preventive maintenance on track, •  Review results, spot opportunities and set goals with your team Hours & schedule •  Our restaurants are open as early as 4 a.m. and as late as 11 p.m. Hours vary by location and day., •  Full-time; availability across operating hours, including early mornings, evenings and weekends, •  Minimum age: 18 Our team members enjoy: •  Weekly Pay, •  Paid Vacation, •  401(k) Plan with matching contributions, •  FREE Coffee & Meals while working, •  Off-shift discounts, •  Competitive Benefits Package, •  Support from a District Manager who oversees a small group of stores, •  A path beyond one store: General Manager → District Manager You’re a fit if Must-haves •  3+ years managing people in the restaurant industry, •  Experience interviewing and making hiring decisions, and building schedules, •  Experience with inventory and truck ordering, and managing food and labor costs, •  A strong track record in cash handling and customer service, •  Availability across operating hours (as early as 4 a.m., as late as 11 p.m.), including weekends, •  18 or older, with a high school diploma or equivalent, •  You can stand, bend and move for a full shift and lift and carry supplies Nice-to-haves •  1+ year in a quick service restaurant (QSR) management role, •  Active ServSafe® certification, •  Dunkin’ experience How to apply Apply online, and our team will reach out to set up a conversation. Ready to run your own store? Join the Bluemont Family and the Dunkin’ brand today! Bluemont Group, a Dunkin’ Franchisee, is an equal opportunity employer. This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license. Keywords: Dunkin general manager, Dunkin restaurant manager, Dunkin store manager, Dunkin hiring, Dunkin Donuts jobs, restaurant general manager, restaurant manager, fast food manager, QSR general manager, QSR management, coffee shop manager, food service manager, hospitality managemen

Job Description At Fazoli’s, our purpose is to “enhance the lives of those we touch… one breadstick at a time.” It’s a simple concept in a complex world. Whether we’re assisting a Guest, helping a fellow team member or volunteering in our local community, we give our best effort to make everyone’s day just a little brighter – a little better – than it was before we came along. A smile, a caring attitude and a genuine enthusiasm to help others sets us apart. And, just like our signature hot & fresh garlic bread sticks, our opportunities to help others are unlimited! As Assistant Manager, you are a vital member of the management team who is also learning and developing essential management skills to advance your career. You will work closely with your management team and crew to ensure the success of your Fazoli’s Restaurant. In order to fulfill this important role successfully you will need the following: Leadership: The ability to work with and through others to accomplish goals. As an Assistant Manager you will embark on a career in general management, responsible for not only operating great shifts but also preforming various management functions, such as inventory management, scheduling, cash reconciliation, etc. Great Associates led by passionate, service-oriented leaders help us ensure one of our core values is delivered every day to every Guest: “GREAT GUEST SERVICE is what we do.”, Leadership also means leading by example and treating people from all walks of life with dignity and respect. At Fazoli’s, no matter what, “PEOPLE come first.” Integrity: The ability to leverage Fazoli’s policies, systems and processes in order to execute our concept flawlessly and represent our brand brilliantly to the highest standards of excellence. Without integrity, no business, ours included, can operate successfully. And this is why “INTEGRITY is everything” is one of our core values. Business Acumen: Your previous experience in restaurant management will be invaluable to you as you face the day-to-day challenges of restaurant operations, including Guest service, sales-building, marketing, human resources, supply chain, administration and facilities maintenance, to name a few! But you can’t do it all alone; you need a great support team around you. Around here, “TEAMWORK makes the difference.” Competitive Spirit: The desire to win and be the very best you can be. There is no such thing as a perfect restaurant, yet perfection is the goal we aspire to achieve every day! Through hard work and determination, we strive to make each day better than the last. Our “PURSUIT OF EXCELLENCE is never-ending.” Benefits/Perks • Health Insurance, • Dental Insurance, • Flexible Schedule, • Paid Time Off, • Employee Discount, • Room for Upward Mobility Compensation: $14.00 - $18.00 per hour Fazoli’s has been serving up Fast, Fresh, Italian every day since 1988. Our focus, hire Leaders where “PEOPLE come first” from the top level of management down to each team member. We are committed to your success, join us in our “PURSUIT OF EXCELLENCE journey“.

Job Description Intake Team: Paralegal or Administrative Assistant Eric Buchanan & Associates is a boutique firm focusing on helping individuals nationwide protect their right to disability insurance and other ERISA benefits, such as life and health insurance. Our team passionately fights to save our clients from the abuse of greedy insurance companies. We take pride in providing the best legal representation and team, who put forth their best efforts to help our clients. We have a team environment that works hard for our clients but also takes time to have fun together. We have team-building activities during the year to enjoy time outside the office. We are always searching for talented people to join our intake team who take pride in their profession and want to join us in fighting for our clients. This is a vital position for the firm, as you will be the first point of contact for potential clients seeking our help. About You • You have experience in a customer service role in a professional service environment (law firm, doctor's office, bank, accountant, etc.)., • You want to work, make a difference, and be an actively participating team member., • Your telephone skills and personality will reflect our team's high level of excellence as the first contact for our clients, potential clients, and referring attorneys., • Your punctuality and attendance record are exemplary., • You rate your skills above average in attention to detail, note-taking, organization, multi-tasking, timeliness, following through, and following up., • You think outside the box, problem-solve, and bring solutions or suggestions to the team., • You understand that change is necessary as it encourages innovation, develops skills, and improves staff morale. Being open to change is foundational to providing our clients with the best representation., • You never want to stop learning new and better ways to support our clients and team., • You bring a positive attitude and a kind, empathetic, helpful, determined, hardworking personality, with versatile, open communication skills for cooperative efforts., • Your core values include integrity, honesty, respect, accountability, quality, passion, and teamwork., • You are looking for a position where you can learn and grow – not just a job. Your duties and responsibilities include, but are not limited to, the following: • Answering the phone., • Tracking and managing all potential clients from first contact to turn away or case taken., • Communicating, following up, and following through with attorneys, potential clients, and referral sources., • Providing potential clients with top-notch customer service., • Being a relationship manager with our potential clients, clients, and referral sources., • Calling potential clients by the end of the day., • Following up with the intake attorney after an intake appointment., • Sending out and following up on contracts sent out., • Opening and setting up cases in the case management program., • Sending turn-away letters to potential clients and any attorney referrals., • Closing cases following very detailed procedures., • Updating case referrals in the referral source management program., • Looking for marketing opportunities, such as having an attorney follow up with a new referral source or recommend an attorney talk to a potential client because of the person's network association, etc., • Other support and marketing tasks as needed. We value our team and offer*: • Health insurance, • Bonus program, • 401k, • Paid time off, • Long term disability, • Life insurance, • Accidental death & dismemberment insurance, • Health savings account, • Dental and vision available, • Convenient location with free parking *Waiting period applies. Subject to change without notice. Full-time Pay: $30,000 - $40,000 a year DOE To apply for this opportunity: https://buchanandisability.bamboohr.com/careers/49 Please refrain from using AI tools during the online application process or at any stage of the hiring process. Thank you. We will not consider emails sent directly to the firm, phone calls, or in-person applications. No agencies, please. Thank you for your interest in our firm. We will contact candidates we believe may be a good fit for us.

The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams’ promote-from-within philosophy, you will have the opportunity to progress into an Assistant Store Manager position upon successful completion of the initial 8-week training. This position’s typical schedule is 44 hours per week, which may include evenings and/or weekends. During the program, you will collaborate with store management to oversee a million-dollar business, providing leadership and insight into the development and strategy of that store. Through the course of the program, you will learn all operations, clients, and internal strategy, allowing you to understand the significant part you’ll play in the team’s success. You will grow the company’s market share by selling to large, commercial users such as painting contractors, purchasing agents, manufacturers, and other commercial users who need large volumes of our high-quality products. Our training experience provides you with all the skills necessary for a successful career in management and professional sales. After you complete the training program, you can count on a career trajectory with a clear beginning and an open end – meaning you shape your future! What you will gain: Limitless Career Opportunities This structured program provides the support you need, including formal discussions to review your objectives & development Leadership Development You’ll develop the foundation for what it takes to become a successful leader in our organization We’ll teach you how to excel at customer service, sales, and marketing, finance, and operations Professional Networking You will also get out into the community and establish relationships essential to growing our business - and your success. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at _. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. • Complete training consistent with established program, • Support business strategies to increase sales and optimize profitability, • Ensure high levels of customers satisfaction through excellent service, • Build and maintain knowledge of all products to ensure effective customer recommendations, • Build positive relationships with wholesale and retail customers, • Complete store administration, • Ensure compliance with policies and procedures including safety, loss prevention, and security, • Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays, • Support employee training, development, performance management, and corrective action, • Respond to and resolve any customer and/or employee complaints, • Partner with Store Manager to make outside sales calls to increase market share Minimum Requirements:, • Must be at least eighteen (18) years of age, • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, • Must have a valid, unrestricted Driver’s License, • Must have at least a bachelor's degree by the start of this development program, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Preferred Qualifications: • Have at least one (1) year experience working in a retail, sales, or customer service position, • Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams, • Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc., • Have previous work experience selling paint and paint related products, • Have work experience using timekeeping and/or customer relationship management ("CRM") systems, • Willingness to relocate for future job opportunities, • Ability to read, write, comprehend, and communicate in more than one language, • Ability to read, write, comprehend, and communicate in Spanish

Job Description Position Overview: We are seeking a highly organized, proactive, and detail-oriented Administrative Assistant to support both executive leadership and core brokerage operations. This role is integral to the success of our firm. You will help manage administrative and operational systems, streamline workflows, and ensure seamless coordination of client communications, scheduling, and regulatory documentation. In addition, you will support brokerage and business development efforts by maintaining prospect pipelines, assisting with outreach initiatives, and contributing to client service excellence. The ideal candidate thrives in a fast-paced, professional environment, anticipates needs with precision, and takes ownership of creating structure, efficiency, and a high standard of client care. A strong understanding of financial services operations and the ability to operate within a regulated environment are essential. Key Responsibilities Executive & Office Management • Provide direct administrative support to leadership, including calendar management, scheduling, and coordination of meetings, • Serve as the organizational hub of the office, ensuring smooth day-to-day operations, • Maintain and improve administrative systems, workflows, and office procedures, • Handle confidential information with a high level of discretion and professionalism, • Manage office communications, including phone, email, and mail Client & CRM Management • Maintain accurate and up-to-date client and prospect records in Redtail CRM, • Assist with client onboarding processes and documentation, • Prepare reports, correspondence, and materials using Microsoft 365 (Word, Excel, Outlook, PowerPoint), • Ensure documentation is organized and compliant with internal and regulatory standards Business Development Support • Assist in maintaining and organizing prospect pipelines, • Conduct light research to support outreach initiatives, • Support follow-up communications and marketing campaigns, • Help coordinate client events, seminars, or outreach efforts Required Qualifications: • Proficiency in Microsoft 365 (Outlook, Word, Excel, Teams), • Strong written and verbal communication skills, • Exceptional organizational skills and attention to detail, • Ability to manage multiple priorities and meet deadlines, • High level of professionalism and discretion with sensitive information, • Self-motivated, reliable, and able to work independently and with a team Preferred Qualifications: • Experience with Seminar and Event Planning, • Experience in an administrative, executive assistant, or office management role, • Experience in financial services, insurance, or investment advisory environments, • Familiarity with CRM systems, • Experience supporting client-facing professionals or small business leadership Schedule & Compensation: Part Time: 30-40 hours per week Hourly Rate: $15-$20 hour Flexible schedule available within standard business hours. Occasional Thursday and Friday evening for events and seminars To Apply: We look forward to meeting a candidate who will play a key role in supporting our team and enhancing the experience we provide to our clients. Benefits: • Flexible schedule Work Location: In person \nCompany Description Company Description: For over 40 years, One Family Financial has been dedicated to supporting Tennessee families in building wealth, preparing for retirement, and creating lasting financial legacies. As a trusted financial planning organization, we pride ourselves on providing personalized and reliable services. Our team is committed to guiding clients through every stage of their financial journey. We are based in Chattanooga, TN, and take pride in fostering a collaborative and client-centric work environment. Company Description:\r\n\r\nFor over 40 years, One Family Financial has been dedicated to supporting Tennessee families in building wealth, preparing for retirement, and creating lasting financial legacies. As a trusted financial planning organization, we pride ourselves on providing personalized and reliable services. Our team is committed to guiding clients through every stage of their financial journey. We are based in Chattanooga, TN, and take pride in fostering a collaborative and client-centric work environment.

Job Description Assistant Community Manager – The Emery | Chattanooga, TN 150 Apartment Homes | Competitive Pay | Growth Opportunities We are seeking a qualified Assistant Community Manager to join our team at The Emery, a 150-home apartment community in Chattanooga, TN. If you are detail-oriented, results-driven, and passionate about delivering excellent customer service, this is an excellent opportunity to grow your career in multifamily housing. Why Join Us • Competitive pay with performance-based bonus potential, • Generous commission structure, • Annual merit-based raises, • Paid holidays and robust PTO, • 120 hours annually (0–4 years), • 160 hours annually (5+ years), • Comprehensive medical, dental, and vision insurance, • Company-paid life insurance, • 401(k) with company match, • Onsite living Qualifications • Minimum 1-2 years of experience in leasing, Fair Housing compliance, and multifamily property management, • Strong customer service and communication skills, • Team-oriented mindset with leadership potential, • Proficient in Microsoft Outlook, Word, and Excel, • Experience with Entrata or similar property management software is preferred Key Responsibilities • Support daily operations, leasing efforts, and resident satisfaction, • Assist in hiring, onboarding, and training new office team members, • Help manage financials, meet delinquency goals, and process invoices, • Drive occupancy through leasing and marketing strategies, • Maintain accurate rent roll and resident records, • Handle resident inquiries and concerns professionally and promptly, • Uphold a high standard of professionalism, appearance, and service Apply Today Join a company that values your growth, rewards performance, and fosters a supportive team environment. If you're ready to take the next step in your property management career, apply now to become part of our team at The Emery.

Job Description Now Hiring: Restaurant General Manager (RGM) • Location: Chattanooga, TN Position Overview The Restaurant General Manager (RGM) is the executive leader of the restaurant, focused on profitability, guest experience, people, and operations. The Restaurant General Manager has overall responsibility for managing the daily operations of a single restaurant. The Restaurant General Manager operates under the direction of the District Manager and directly manages a team consisting of an Assistant Manager, Hourly Shift Coordinators, and Team Members (20–45 employees). Summary of Responsibilities Profitability • Maintains primary accountability for the restaurant P&L and actively manages toward desired financial outcomes., • Reviews key P&L lines to increase restaurant profitability., • Drives sales through proactive guest service, people development, and operations management. Guest • Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility., • Manages the guest experience through effective operations and timely response to guest issues., • Analyzes guest feedback systems to determine root causes and develops action plans to address issues., • Identifies and engages with the community to attract prospective guests and execute local marketing initiatives. People • Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team., • Onboards new team members by training and guiding them through the certification process., • Inspires the restaurant team by effectively managing individual and team recognition programs., • Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the team’s capabilities and elevate restaurant performance. Operations • Manages restaurant labor through optimal manager staffing and team member scheduling., • Ensures compliance with government regulations, employment laws, and company policies., • Ensures that the restaurant upholds all operational and brand standards., • Performs the duties of the Assistant Manager and Hourly Shift Coordinator as needed. Qualifications and Skills • Must be at least eighteen (18) years of age., • Must be proficient with Microsoft Office and email., • High school diploma or GED required; two (2) years of college preferred., • One (1) to two (2) years of previous restaurant management experience., • Strong understanding of P&L management and drivers of restaurant profitability., • Ability to prioritize one's own and others’ work and time to meet deadlines and objectives., • Demonstrated leadership skills., • Demonstrated understanding of guest service principles., • Available to work evenings, weekends, and holidays., • Ability to work long and/or irregular shifts as needed for the proper functioning of the restaurant. Apply Today!

About VICE.com VICE.com is a global leader in producing and distributing groundbreaking news, culture, and service journalism. With a finger on the pulse of current events, trends, and social issues, VICE.com is the go-to source for insightful, entertaining, and useful editorial. We are looking for an organized, digitally savvy Shopping Content Coordinator to join our via VICE team and help power VICE’s growing shopping operation. Role Overview VICE is hiring a highly organized, savvy, go-getter Shopping Content Coordinator to help keep our commerce operation moving. This is a hands-on operational role for someone who is well-versed in social media, shopping trends, and the behind-the-scenes work on an editorial team. You’ll work closely with VICE’s shopping editors and writers crafting story ideas and assignments, producing stories, creating and QAing affiliate links, coordinating product samples, supporting paid social campaigns, and managing sponsored content opportunities through Linkby and other platforms. We’re looking for someone who is detail-oriented, comfortable juggling a lot of moving pieces, and eager to learn. You might currently be a marketing assistant, production coordinator, or social manager. And if you have experience in affiliate commerce, branded content, or paid marketing, even better! Responsibilities • Support day-to-day production on VICE shopping content., • Manage Linkby operations for the shopping team, including monitoring available campaigns, identifying relevant opportunities, and claiming campaigns that fit VICE’s editorial coverage., • Keep the Linkby platform updated with live URLs, campaign information, deliverables, and other required details to ensure campaigns and revenue across various Savage Ventures brands are properly tracked., • QA and update stories in our CMS, ensuring shopping links and formatting are accurate and ready for publication and tracking., • Check product pricing, availability, retailers, and other shopping information to keep stories accurate and useful., • Assist with paid social media campaigns (on Meta and X primarily), including preparing content for promotion, coordinating creative assets, tracking campaigns, and helping monitor performance., • Help source product images, brand assets, pricing information, and other materials needed for commerce stories., • Coordinate product samples with brands and PR teams, including requesting products, tracking shipments, and getting samples into the hands of writers and editors., • Occasionally test and evaluate products and contribute feedback, notes, or short-form reviews to VICE shopping stories., • Support major shopping moments including Prime Day, Black Friday, Cyber Monday, holiday shopping, and other seasonal sales events., • Keep an eye on shopping trends, viral products, deals, and internet culture, and flag opportunities to the editorial team. Requirements • 3+ years of relevant experience in digital media, digital publishing, social marketing, e-commerce, or a related field, • Strong organizational skills and exceptional attention to detail, • Comfortable working in a fast-paced digital environment and managing multiple projects and deadlines at once, • Familiarity with digital publishing workflows and content management systems; WordPress experience is a plus, • Experience with paid social, social media marketing, or digital advertising, • An interest in shopping, consumer products, internet culture, and the way people discover and buy things online, • Strong written and verbal communication skills, • Comfortable working with spreadsheets, tracking documents, and basic performance data, • Comfortable communicating with brands and PR representatives and coordinating product samples, • Reliable, proactive, and willing to jump in wherever needed to help the team get things done, • Bachelor’s degree in Journalism, Communications, or Marketing Nice to Haves • Familiarity with Linkby, affiliate platforms, sponsored-content marketplaces, or commerce tracking tools (like Trackonomics, Skimlinks, Amazon Associates, or Impact), • Comfortable working with revenue and campaign tracking, including maintaining accurate campaign records, URLs, deliverables, and performance information, • Strong attention to detail, particularly when working with links, campaign requirements, tracking, and revenue attribution This is a great opportunity for someone who wants to build a career in digital publishing and get hands-on experience at the intersection of editorial, affiliate commerce, audience development, and social marketing. This is a contract role, working 7-8 hour days from Monday to Friday.

About Sundays Sundays is a world-class executive assistant service for working parents. We are the first EA service to support parents holistically, understanding that work and life can’t be separated. Our clients are founders, creators, and entrepreneurs who are driving things forward in work and life. We are their right hand and closest partners. Our goal is to help them get the most value from their time at home and at work. At the same time, we’re creating unique career opportunities for extraordinary individuals. Our team is flexible and permanently works remotely. This lets us hire talented and driven individuals where traditional work options are not a good fit. We believe these individuals have been held back from meaningful work and the impact they can create. We’re building a community and team that supports each other to do the best work of our lives. The Role We are looking for an extraordinary executive assistant to join our team. This role requires a strong work ethic, perseverance, and continuous learning. Every member of our team has a commitment to excellence, great pride in the work they do, and a desire to improve every day. This person will work to support the daily operations of the clients they are matched with. • Proactively Assist the Client: Proactively plan for any situation that your client may face. This includes scheduling conflicts, project management, event planning, day-to-day operations management, and keeping the client's best interests in mind with all tasks., • Build relationships: Build professional relationships with your clients and the people they work with., • Email management: Actively manage email communications for the client., • Scheduling: Set up meetings based on cross-functional availability for both internal and external clients., • Facilitate executive-level operations: Book travel, submit expense reports, and send communications for the client as needed., • Research: Complete in-depth research (often in areas that are new to you) to help your client make decisions, • Operations: As our clients build their businesses, we slot in operationally where they need help. This can be marketing, social media, setting up backend tech systems, recruiting, billing, standardizing internal processes, and beyond. We match clients to EAs based on previous experience and/or desire to learn new skills in these areas., • Family assistance: Help clients’ families, including preparing for birthdays and holidays, researching schools, and scheduling appointments We strive for open, honest communication with our team. We offer tools and mentors to support you and actively seek feedback on how we can do better. Who we’re looking for The ideal candidate is a proactive individual with: • Excellent organizational skills, • Strong attention to detail, • Ability to communicate effectively in written and verbal communications, • Ability and desire to learn, • Resilience and perseverance to find solutions, • Empathy to understand the needs of others, • Ability to learn new technologies Requirements: • Minimum of 5 years of experience as an executive assistant, • Bonus points for:, • Prior experience in fast-paced startups, venture capital firms, and consultancies., • Experience in project management or marketing, • Must be available to work in a U.S. time zone., • We have a "bring your own mobile device and computer" policy and ask you to provide your own mobile phone and computer (laptop or desktop). This cannot be a Chromebook or tablet of any kind, as many of our client platforms are not supported on these pieces of technology., • Experience in the following programs is preferred: Slack, Google Drive, Microsoft Excel, Salesforce, Canva/Mailchimp, and QuickBooks. The details All applicants must be able to commit to at least 25 working hours per week, between the hours of 9:00 am - 5:00 pm in U.S. time zones. Applicants must be able to work each weekday with the ability to work a block of time in both the morning and afternoon business hours each day. • Hourly compensation is $26-30/hr. Compensation is determined based on experience, skill level, and geographic location to ensure fair and competitive pay., • Working for Sundays FAQ Apply here - https://airtable.com/appJ0xfsVU8Huajtr/pagFwstuPxuwIgAQr/form

The Concept Agency is a boutique DTC growth marketing agency working with beauty, wellness, skincare, fragrance, jewelry and lifestyle brands in the $2–$10M range. Pure executive-assistant backgrounds are a partial fit; we are looking for someone who has run processes, not only calendars. Exposure

Job DescriptionDescription: At Metro Plumbing, Heating & Air, we believe great marketing tells a story, builds trust, and keeps our team and customers connected. We are looking for a creative, organized, and people-focused Marketing Assistant to help support and grow our brand. This is a great opportunity for someone who enjoys social media, communication, content creation, and working with a fast-moving team. You’ll work closely with our VP of Marketing and play an important role in both external and internal marketing efforts. What You’ll Be Doing: • Managing and creating social media content, • Helping coordinate marketing campaigns and promotions, • Tracking campaign performance and engagement, • Supporting internal communication and company branding, • Working closely with technicians and office staff to keep marketing initiatives consistent, • Assisting with creative projects, content ideas, and community engagement What We’re Looking For: • Strong communication and organizational skills, • Creative mindset with attention to detail, • Comfortable using social media platforms and digital tools, • Someone who works well with people and enjoys collaboration, • Previous work experience required, • Marketing or communications experience is a plus, • Associate degree or currently pursuing a degree in Marketing, Communications, Business, Media, or related field preferred Why Join Metro? • Flexible part-time schedule, • Opportunity to grow and learn in a fast-paced environment, • Team-oriented culture, • Work that directly impacts company growth and branding, • A company that values creativity, communication, and peopleRequirements:

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job DescriptionOur values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: • Success. Our winning team pursues excellence while learning and evolving., • Career growth. We develop industry leading talent because Ross grows when our people grow., • Teamwork. We work together to solve the hard problems and find the right solution., • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity. ESSENTIAL FUNCTIONS: General Operating Requirements: • Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working., • Analyzes Store reports to evaluate controllable expenses and overall Store performance., • Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed., • Ensures proper scheduling of Associates to meet business objectives. Accepts special assignments as directed by Leadership., • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: • Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates., • Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner., • Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed., • Ensures compliance with Ross personnel policies and procedures., • Manages Associate Relations issues, consulting with the District Manager as needed., • Ensures compliance with all State, Local and Federal regulations. Expense Control: • Leads all expenditures to be within budget., • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers., • Ensures all Associates understand and can execute emergency operating procedures. Customer Service: • Treats all Customers, Associates, and other leaders with respect., • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs., • Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision., • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times., • Represents and supports the Company brand at all times., • Manages Store to ensure a clean, neat, easy to shop environment., • Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Merchandise Processing and In-Store Marketing: • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice., • Ensures merchandise is presented and organized according to Company merchandising guidelines., • Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: • Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals., • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise., • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness., • Responsible for leading the annual inventory process including preparation and execution of inventory guidelines., • Monitors mark-out-of-stock policy to ensure proper administration. COMPETENCIES: • Manages Work Processes, • Business Acumen, • Plans, Aligns & Prioritizes, • Builds Talent, • Collaborates, • Leading by Example, • Communicates Effectively, • Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Five or more years of Store management experience in a retail environment., • Must maintain a high level of Customer service., • Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels., • Ability to train, coach and develop Associates at all levels., • Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results., • Fluency in English., • Must exercise considerable independent judgement and discretion., • Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: • Ability to use all Store equipment, including PDTs, registers and PC as required., • Ability to spend up to 100% of working time standing, walking, and moving around the Store., • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop., • Ability to occasionally push, pull and lift more than 25 lbs., • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies., • Ability to perform basic mathematical calculations commonly used in retail environments., • Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates. DISCLAIMER: This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Job DescriptionGENERAL PURPOSEResponsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: • General Operating Requirements:, • Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working., • Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance., • Communicates any variances to Company standards to the Store Manager., • Ensures proper scheduling of Associates to meet business objectives., • Ensures compliance with all State, Local and Federal regulations., • Accepts special assignments as directed by Leadership., • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed., • Organizational Development:, • Assists in recruiting, hiring, training and developing non-exempt Associates., • Ensures compliance of Ross personnel policies and procedures., • Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed., • Expense Control:, • Assists in the management of and continuous monitoring of actual expenditures to be within budget., • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends., • Maintaining a Safe & Secure Environment:, • Understands that safety is the number one priority and practices safe behaviors in everything they do., • Ensures all Associates understand and can execute emergency operating procedures., • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers., • Assists in the facilitation of monthly safety meetings. ESSENTIAL FUNCTIONS (cont.): • Customer Service:, • Treats all Customers, Associates, and other leaders with respect., • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs., • Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision., • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc., • Personal and Store Brand:, • Represents and supports the Company brand at all times., • Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times., • Manages Store to ensure a clean, neat, easy to shop environment., • Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates., • Merchandise Processing and In-Store Marketing:, • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice., • Ensures merchandise is presented and organized according to Company merchandising guidelines., • Urgently manages merchandise processing to the sales floor within the expected Company timeframe., • Loss Prevention:, • Assists with training Associates on Loss Prevention awareness and Store shortage goals., • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. - Safeguards confidential information, cash and credit card information and merchandise., • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness., • Assists in leading the annual inventory process including preparation and execution of inventory guidelines. - Monitors mark-out-of-stock policy to ensure proper administration., • Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: • Manages Work Processes., • Business Acumen., • Plans, Aligns & Prioritizes., • Developing Talent., • Collaboration., • Leading by Example., • Communication., • Ensures Accountability & Execution. QUALIFICATIONS & SPECIAL SKILLS REQUIRED: • Two or more years of Store or Assistant Store Manager experience in a retail environment., • Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels., • Ability to handle multiple tasks, prioritizethose tasks, give direction and follow through to completion., • Ability to set priorities and exercise independent judgment., • Maintain high quality of Customer service., • Fluency in English., • Ability to work evenings and weekends., • Ability to perform basic mathematical calculations commonly used in retail environments. EDUCATION / CERTIFICATIONS:PHYSICAL REQUIREMENTS: • Ability to occasionally push, pull and lift more than 25 lbs., • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop., • Ability to spend up to 100% of working time standing, walking, and moving around the Store., • Ability to use all Store equipment, including PDTs, registers and PC as required., • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies., • Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES:Direct supervision of all non-exempt Associates.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Job DescriptionBenefits: • Gym membership with Crunch Fitness, • Free chiropractic care for you and your immediate family, • Bonus based on performance, • Employee discounts, • Paid time off Job Title: Chiropractic Assistant (Office Manager) Location: 100% Chiropractic – Chattanooga Hours: Full-time, approximately 42-45 hours/week; Monday, Wednesday, Thursday: 7:15am-11:45am, 12:45pm-5:45pm; Tuesday: 10:00am-12:00pm, 12:45pm-5:45pm; Friday: 7:15am-1:00pm; Weekend Starts at 1pm on Fridays Mission: At 100% Chiropractic, we’re transforming healthcare in Chattanooga by creating a warm, healing environment where patients feel like family. As a Chiropractic Assistant, you are the heartbeat of this mission, crafting unforgettable patient experiences through deep connections, guiding wellness journeys, and leading patient flow with confidence and care. Who We Are Founded by Dr. Bryan and Courtney Christoffer, 100% Chiropractic Chattanooga is built on authenticity, heart, and a relentless passion for helping our community thrive. Our Chattanooga location is a space where patients are empowered to live their best lives through chiropractic care and holistic wellness. We’re seeking passionate, positive, and mission-driven individuals to join our tight-knit team and make a lasting impact. Your Role: Crafting a Phenomenal Patient Journey As a Chiropractic Assistant, your #1 priority is to create an exceptional patient experience by building deep, personal connections and guiding patients through their wellness journey with expertise and care. You’ll spend ample time with patients, engaging in meaningful, non-transactional interactions that make them feel valued, understood, and inspired. By reinforcing the doctor’s recommendations and living a healthy lifestyle, you’ll empower patients to achieve their care plan goals. As the Point Person, you’ll lead patient flow, over-communicate with doctors and team members, and ensure seamless operations so the doctors can focus solely on care. Key Responsibilities Build Deep Patient Connections • Engage every patient in a 30-60 second personalized conversation during each visit, using eye contact and intentionality to build rapport and add value (e.g., ask about their goals, celebrate milestones, or share a kind word)., • Spend time out from behind the desk, interacting with patients to create impactful, non-transactional moments., • Make follow-up calls with the warmth and care you’d show a favorite family member, ensuring patients feel supported and connected. Champion the Patient Journey • Become an expert in each patient’s care plan and goals, tracking their progress, holding them accountable, and celebrating their successes to ensure optimal outcomes., • Educate patients on chiropractic principles with passion and clarity, inspiring them to embrace positive lifestyle changes. Lead as Point Person • As a direct assistant to the Chiropractor(s), you’ll be responsible for preparation of the day with a focus on excellent patient experience and to minimize hiccups that can cause the flow of the office to become derailed (excessive wait times, poor patient experience, lack of connection, bad first impressions, etc)., • Step into the Point Person role at any time, fluidly entering and exiting as needed to prioritize patient flow and team tasks., • Communicate patient journey updates to doctors, ensuring they can focus exclusively on care without managing flow or team dynamics., • Delegate tasks to team members, clearly outlining their role in each patient’s journey, and prioritize patient interactions (e.g., engaging before an empowerment session) over computer work., • Stay 3-5 steps ahead of doctors by anticipating their needs, answering unasked questions, and over-communicating to maintain seamless operations. Inspire Wellness with Expertise • Embody a healthy lifestyle, demonstrating clean eating, spinal health practices, and holistic wellness to serve as a credible role model., • Reinforce the doctor’s recommendations by sharing approved guidance on supplements, nutrition, and holistic solutions for common ailments (e.g., headaches, muscle tension, lack of sleep), ensuring all advice aligns strictly with the doctor’s prescribed care plan to support patient wellness safely and professionally. Support Practice Operations • Manage patient scheduling, check-ins/outs, and daily cash deposits with meticulous attention to detail., • Handle insurance verifications, patient financial conversations, and accounts receivable with sensitivity and accuracy., • Hold patients accountable to their care plan by ensuring they are scheduled out 3-6 weeks in advance for all adjustments, massages, laser sessions, and special appointments., • Enter doctor recommendations into ChiroPlan for clear and professional financial presentations., • Maintain a clean, inviting office environment that reflects our commitment to care. Amplify Our Mission • Contribute to social media (in front of and behind the camera) to share our vision and connect with the community., • Support digital marketing, in-office events, and outreach programs to build relationships and attract new patients., • Manage CRM for social media leads and ensure timely communication via Slack, voicemails, and faxes., • Participate in and perform an active role in team meetings with the intention of fostering a collaborative environment towards improving the manifestation of our mission. Lead with Heart • Lead pre-shift meetings and prepare for key appointments to keep the team aligned and focused., • Track and achieve practice goals/metrics, taking ownership of daily tasks to ensure success., • Embrace continuous learning to master 100% Chiropractic systems and inspire your teammates. What We’re Looking For Heart for Connection: You’re kind, empathetic, and energized by building meaningful relationships, making every patient feel like family through intentional, eye-to-eye interactions. Wellness Expertise: You live a healthy lifestyle and are committed to reinforcing the doctor’s recommendations on nutrition, supplements, spinal health, and holistic solutions with professionalism and care. Leadership and Proactivity: You can seamlessly step into the Point Person role, over-communicating with doctors and team members, prioritizing patient interactions, and staying ahead of needs. Be a Self-Starter: You can provide flexibility (ability to pivot on the fly) to provide optimal outcomes. This includes being able to learn new systems, products, treatments, ideal patient flow modifications, and new technology . Detail-Oriented Experience: You notice the little things (e.g., a patient’s goals or a missed follow-up) and act on them to elevate the experience. Coachability and Growth Mindset: You’re open to feedback, eager to learn, and committed to getting 1% better every day. Team Spirit: You value team chemistry and contribute to a supportive, collaborative culture where everyone thrives.

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