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Job Description Ready to elevate your career with a company that’s consistently recognized as one of the Top Workplaces? We’re on a mission to empower individuals to take control of their financial future, and we’re looking for driven, coachable professionals to join our high-performing sales team. As a Debt Consultant, you'll be the first point of contact for customers looking for financial solutions- and your sales expertise will play a key role in helping them get back on track! So if you're ready to make a real impact, work with an amazing team, and take your career to the next level, Americor wants to meet YOU! Apply today and be part of something truly great! Responsibilities • Consult with clients to assess their finances and determine if debt settlement is a viable option., • Handle inbound calls while also proactively reaching out to leads provided by the company., • Educate clients on the debt settlement process, including how it works, potential risks, and benefits., • Outline debt settlement terms & conditions, including monthly payments and the timeline for resolution., • Maintain accurate and detailed records of client interactions and agreements within the company's CRM system to ensure accountability and follow-through., • Meet or exceed monthly sales targets and performance metrics set by the company., • Ensure adherence to all state and federal laws, as well as company policies related to debt settlement., • 2+ years of sales experience in a call center with a proven track record of success., • Minimum of 1 year of experience in Debt Settlement, or a related field., • Strong work ethic, self-motivation, and a results-driven attitude., • Proficiency in using CRM systems and call center technology., • Proficient in Google Workspace, email communication, managing customer inquiries, multitasking, and internet navigation., • Exceptional verbal and written communication skills, with the ability to convey complex financial concepts clearly and effectively., • Skilled in managing customer inquiries via phone, email, and chat, with a demonstrated ability to multitask and prioritize in a dynamic environment., • Demonstrated ability to build rapport with clients, handle objections confidently, and guide them toward informed financial decisions., • Must be available to work evenings and/or weekends as required. The Perks • UNCAPPED Commissions – Top performers consistently earn $20K – $40K+ per month, • Daily Pay Option – Get paid faster with flexible daily payout access, • Paid Training – We invest in your success from Day 1, • Monthly Bonuses, SPIFFs & Incentives – Win prizes, get rewarded, and stay motivated, • Company Events & Perks – Enjoy paid team lunches, exclusive top earner awards dinners, and more, • Career Growth & Leadership Opportunities – We promote from within, • Medical, Dental & Vision Insurance – Comprehensive benefits to support your well-being, • Paid Holidays – Enjoy time off with paid company holidays, • 401(k) Retirement Plan – Plan for your future with employer-supported retirement savings Any unsolicited resumes sent to Americor Funding Inc. by an Agency—including those sent to any Company mailing address, fax, email, employee, or the resume database—will be considered the property of the Company. Americor Funding Inc. will not pay a fee for any placement resulting from an unsolicited resume. Any candidate for whom an Agency submits an unsolicited resume will be deemed referred at no cost to the Company. Americor is proud to be an Equal Opportunity Employer. Americor does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. Powered by JazzHR KSUSbPiJSf

Job Description Ready to elevate your career with a company that’s consistently recognized as one of the Top Workplaces? We’re on a mission to empower individuals to take control of their financial future, and we’re looking for driven, coachable professionals to join our high-performing sales team. As a Bilingual Debt Consultant, you'll be the first point of contact for customers looking for financial solutions—and your sales expertise will play a key role in helping them get back on track! So if you're ready to make a real impact, work with an amazing team, and take your career to the next level, Americor wants to meet YOU! Apply today and be part of something truly great! Responsibilities • Consult with clients to assess their finances and determine if debt settlement is a viable option., • Handle inbound calls while also proactively reaching out to leads provided by the company., • Educate clients on the debt settlement process, including how it works, potential risks, and benefits., • Outline debt settlement terms & conditions, including monthly payments and the timeline for resolution., • Maintain accurate and detailed records of client interactions and agreements within the company's CRM system to ensure accountability and follow-through., • Meet or exceed monthly sales targets and performance metrics set by the company., • Ensure adherence to all state and federal laws, as well as company policies related to debt settlement., • Bilingual proficiency in English and Spanish, • 2+ years of sales experience in a call center with a proven track record of success., • Minimum of 1 year of experience in Debt Settlement, or a related field., • Strong work ethic, self-motivation, and a results-driven attitude., • Proficiency in using CRM systems and call center technology., • Proficient in Google Workspace, email communication, managing customer inquiries, multitasking, and internet navigation., • Exceptional verbal and written communication skills, with the ability to convey complex financial concepts clearly and effectively., • Skilled in managing customer inquiries via phone, email, and chat, with a demonstrated ability to multitask and prioritize in a dynamic environment., • Demonstrated ability to build rapport with clients, handle objections confidently, and guide them toward informed financial decisions., • Must be available to work evenings and/or weekends as required., • UNCAPPED Commissions – Top performers consistently earn $20K – $40K+ per month, • Daily Pay Option – Get paid faster with flexible daily payout access, • Paid Training – We invest in your success from Day 1, • Monthly Bonuses, SPIFFs & Incentives – Win prizes, get rewarded, and stay motivated, • Company Events & Perks – Enjoy paid team lunches, exclusive top earner awards dinners, and more, • Career Growth & Leadership Opportunities – We promote from within, • Medical, Dental & Vision Insurance – Comprehensive benefits to support your well-being, • Paid Holidays – Enjoy time off with paid company holidays, • 401(k) Retirement Plan – Plan for your future with employer-supported retirement savings Any unsolicited resumes sent to Americor Funding Inc. by an Agency—including those sent to any Company mailing address, fax, email, employee, or the resume database—will be considered the property of the Company. Americor Funding Inc. will not pay a fee for any placement resulting from an unsolicited resume. Any candidate for whom an Agency submits an unsolicited resume will be deemed referred at no cost to the Company. Americor is proud to be an Equal Opportunity Employer. Americor does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. #LI-TF1 Powered by JazzHR 6OyS6s1Kro

Job Description Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology. Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle. Overview: We are seeking independent, energetic technology-driven professional to become a part of our North American-Based Business Network Support Specialist. This position will focus on our SMB/Enterprise product lines and our North American customer base. You will serve as the first point of contact for any network support related issues and inquiries, troubleshooting and resolving problems in a timely and efficient manner through live phone, chat, and email support. Additionally, you will document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements. Responsibilities: • Provide customer support by phone, chat, and email., • Troubleshoot and resolve networking related problems in a timely manner., • Uncover customer’s needs, creating solutions, and resolving problems., • Make a positive impression with customers through best-in-class customer service., • Immediate escalation of critical problems., • Document support tickets escalate complex issues to higher-level support teams., • Bachelor’s degree in Business Information Management, Communication, Computer Science, or a related field., • Experience in business customer technical support experience via chat, phone or email., • Experience working in customer service or call/support center environments., • Able to provide customer solutions based on requirements and TP-Link business products., • Exceptional verbal and written communication skills. Ability to explain technical concepts to non-technical users clearly and effectively., • Able to provide customer solutions based on requirements and TP-Link business products. Additional Skills (Preferred): • Experience supporting SMB/Enterprise products is a plus., • Knowledge of Wired and Wireless Networking (TCP/IP, DHCP, DNS, IGMP, 802.1X) and common networking features (VPN, 802.1Q VLAN, VoIP, Multicast, Centralized Network Management). Compensation- $80,000-$100,000 • Free snacks and drinks, and provided lunch on Fridays, • Fully paid medical, dental, and vision insurance (partial coverage for dependents), • Contributions to 401k funds, • Bi-annual reviews, and annual pay increases, • Health and wellness benefits, including free gym membership Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.

Job Description WHY JOIN TAXRISE? At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients. Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions. ABOUT THE ROLE The Customer Service Representative plays a critical role in delivering exceptional service to our clients and ensuring that their needs are met with precision and professionalism. You will be the primary point of contact for clients, managing relationships and providing expert guidance to resolve their tax inquiries effectively. In this fast-paced role, your ability to understand client challenges and deliver solutions will be essential to their success and satisfaction. We're all about that in-person vibe—this role is 100% on-site! If you're excited to work side-by-side with our team (or are ready to make the move), then you're a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting! HOW YOU'LL BE REWARDED At TaxRise, Inc., we believe in recognizing hard work and dedication. We offer competitive hourly pay along with the opportunity to earn a monthly bonus based on individual performance. Those who are highly motivated, organized, and goal-oriented have the potential to earn even more. Base Pay: $20.00 – $27.00 per hour (full-time, 40 hours per week), depending on experience and qualifications. Monthly Bonus: Average bonus potential of $500 – $1,000 Total Compensation: Approximately $23.00 – $32.00 per hour, depending on performance WHAT YOU'LL DO Client Communication: • Handle a high volume of incoming calls, ensuring that every client is greeted professionally and promptly., • Contact clients via phone and email to gather required documents and clarify documentation needs., • Respond to client emails and text messages—and assist in live chat when needed—ensuring all interactions are addressed within company service level agreements., • Utilize our ticketing system within the CRM to track open and unanswered emails and text messages. Accurately close or disposition each ticket for reporting purposes, ensuring every client inquiry is answered in a timely manner and to their satisfaction., • Handle all client interactions with professionalism, courtesy, and empathy—knowing when to escalate issues to the appropriate department., • Provide clear instructions and guidance to clients on required documentation., • Request and gather required tax-related documents from clients via email, phone, or online portals., • Review submitted documents for accuracy and completeness, ensuring compliance with internal standards., • Assist case managers requesting and processing required documents (e.g., tax documents, income documents, expenses documents, etc.) documents collected are accurate and uploaded properly in the Customer Relationship Management (CRM)., • Accurately update the CRM system with detailed notes on client interactions, document submissions, and case progress., • Collaborate with colleagues, support staff, and managers to deliver a seamless client experience., • Previous experience in a client care or customer service role—experience in the tax resolution industry is a plus., • Previous experience in document coordination, loan processing, or a similar administrative role (tax-related experience is a plus)., • Excellent written and verbal communication skills with professional phone etiquette., • Proficiency in using CRM systems or document management tools, • A willingness to learn, adapt, and consistently uphold our high standards of professionalism and client care. We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family: • Medical, Dental, and Vision Insurance (starting after 60 days), • Paid Time Off, • 401(k) retirement plan with company match, • Professional Development Program to support your growth, • Access to our on-site gym and gaming lounge, • Catered team lunches every Friday, • Fun and energizing quarterly company outings ABOUT US At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do. When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives. We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation. If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution. OUR COMMITMENT At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law. TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know. California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.

Job Description Job Title: Customer Service Representative - Air Filter Distributor Location: 3112 W. Alpine Street Santa Ana, CA 92704 Hours: 8:00 am to 4:30 Benefits: • Competitive Salary Range: $18.00 to 20.00 an hour, depending on experience. About Us: At Medic Air, llc, we are committed to providing top-quality air filters and exceptional service to our customers. We believe that clean air is essential for health and well-being, and we're dedicated to making sure our customers receive the best products and support. Position Overview: We are seeking a detail orientated Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, assisting them with inquiries related to air filters, processing orders, and resolving issues. If you have a passion for delivering outstanding customer service and have a keen interest in air quality products, we would love to hear from you! Key Responsibilities: • Customer Assistance: Provide knowledgeable and friendly support to customers via phone, email, and chat regarding air filter products, compatibility, maintenance, and maintain snacks and beverages for customers., • Order Management: Assist customers with placing orders, tracking deliveries, maintaining calendar, and processing returns or exchanges., • Product Knowledge: Maintain up-to-date knowledge of our air filter products and their specifications to effectively answer customer questions and provide recommendations., • Issue Resolution: Handle customer complaints and concerns with empathy and professionalism, working to find satisfactory solutions., • Record Keeping: Accurately document customer interactions, orders, and feedback in our CRM system., • Experience: Previous customer service experience is preferred, Must be able to multi-task, particularly in a product-related field. Knowledge of air filters or HVAC systems is a huge plus., • Communication Skills: Excellent verbal and written communication skills with the ability to explain technical information in an understandable manner., • Spanish speaking is a strong plus, but not required., • Problem-Solving: Strong problem-solving abilities with a focus on customer satisfaction and resolution., • Attention to Detail: High level of accuracy in order processing and record-keeping., • Technical Proficiency: Comfortable using customer service software and CRM systems. Basic proficiency in Microsoft Office Suite (Word, Gmail,). Excell is helpful but not mandatory., • Attitude: Positive, patient, and proactive attitude with a strong commitment to customer service excellence. Ability to get along with others (no drama). Medic Air, llc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Company DescriptionMedic Air takes pride in providing the highest quality air filtration products for the health and safety of our clients. We are committed to giving our customers what they want, when they need it, while delivering exceptional service and value.Medic Air takes pride in providing the highest quality air filtration products for the health and safety of our clients. We are committed to giving our customers what they want, when they need it, while delivering exceptional service and value.

Job Description Bilingual Customer Service Representatives (2) needed for a fast-growing skincare company in Irvine, CA. Temporary to Hire positions paying $21-23/hr, depending on experience. Hours are Monday - Friday, 9:30 AM - 5:30 PM. Hours could adjust in the future. 100% on-site, NOT remote. May need to travel twice a year to attend conventions. Seeking two friendly, detail-oriented Customer Care Agents to serve as the primary point of contact for customers and distributors. Role ensures that every customer feels valued, every issue is handled with care from start to finish, and every interaction reflects the warmth and professionalism of company brand. Job Duties: • Provide exceptional, friendly support via phone, email, and chat., • Assist customers and distributors with product inquiries, order tracking, returns, and account support., • Resolve issues with meticulous attention to detail — ensure no concern is left unresolved., • Build and maintain strong relationships to foster loyalty and repeat business., • Translate or explain marketing materials and product information for multilingual audiences., • Work cross-functionally with internal teams to improve processes and customer experience., • Be a brand ambassador — embodying the company's passion for skincare and the values behind every product produced. Requirements: • Must have a strong background in front-facing customer service and experience handling escalated customer issues., • Bilingual required, Chinese (Mandarin or Cantonese) or Korean., • A natural communicator with strong listening and problem-solving skills., • Empathetic, positive, and customer-first in every interaction., • Experienced in customer service or direct sales (skincare or beauty industry experience is a plus)., • Able to multitask in a fast-paced environment while staying organized and professional. Comprehensive Benefits Package: • 100% Employer-Paid Coverage: Medical, dental, and vision insurance covered entirely for the employer., • Dependent Coverage: 50% coverage for one dependent on all medical, dental, and vision plans., • Retirement: 401(k) with 5% matching., • Time Off: PTO and paid holidays., • Growth: Opportunities for professional development and career advancement.

Job DescriptionDescription: Job Title: Customer Support Specialist II Department: Customer Support Reports To: Customer and Technical Support Manager Supervises: N/A Salary: Hourly, Non-Exempt / $21-$25 per hour This position is a hybrid role that will require 2 days in-office at our Irvine location and 3 days working remotely. SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Support Specialist II is responsible for efficiently addressing customer inquiries, offering effective solutions, and providing expert guidance to product users regarding features and functionalities. Each Specialist will be responsible for a designated portfolio of clients, serving as the primary point of contact for all client inquiries. Furthermore, Specialists will respond to escalated calls and offer assistance to clients beyond their assigned portfolio when necessary. Success in this role hinges on exceptional communication skills and troubleshooting skills, the ability to establish trust with our clients, proficiency in utilizing help desk software, and the overarching goal of contributing to our reputation as a company known for delivering outstanding customer support throughout all sales and after-sales processes. Key Responsibilities Include: • Proactively manage an allocated client portfolio to guarantee an exceptional customer experience, • Proficiently establish and nurture client relationships by regularly performing client check-ins and profile analysis, • Ensure a complete client onboarding process in VivoPoint, including user set up, notification preference, preliminary VivoPoint training, and confirmation that systems were installed correctly, • Respond promptly and accurately to customer inquiries via phone, email, or chat channels, • Identify and address customer needs, guiding them in utilizing specific product features effectively, • Effectively guide clients and team members through basic to intermediate troubleshooting procedures; accept and respond to escalated calls from Customer Support Specialist I., • Conduct comprehensive analysis to detect and report product malfunctions, including testing various scenarios or simulating user experiences, • Create, maintain, and update our internal databases with relevant customer information as required, • Proactively perform simple analysis on client data to look for trends and provide training and offer assistance, recommendations, and solutions, • Export client data from VivoPoint to external programs in order to present to management and/or client as needed, • Collaborate with team members by sharing feature requests and suggesting effective workarounds for common to advance issues, • Proactively inform customers about new product features and functionalities, ensuring they stay updated, • Follow up with customers to confirm resolution of their issues and satisfaction with the provided solutions, • Serve as a liaison between the customer support team, management, and clients to enhance service quality and boost business productivity, • Coordinate with the Account Management team to guarantee the satisfaction of our current clients with our products and services, • Collaborate with the Channel Partner department to schedule repairs and warranty work efficiently, • Participate in internal meetings to discuss client status and trends and to brainstorm ideas on how to improve the client experience, • Additional tasks as assigned by management Requirements: QUALIFICATIONS • Intermediate to advanced knowledge of pool systems and equipment required, including knowledge of basics of pump room equipment, • Comprehensive knowledge of CRM systems and their functionality, • Exceptional knowledge of VivoPoint systems and its functionality, • Proficient in utilizing computer systems and adept at navigating various software programs efficiently, • Proficient in analyzing client data to derive insights and make informed decisions, • Outstanding customer service skills, encompassing expertise in de-escalation techniques to effectively manage and resolve customer concerns, • Ability to navigate through software applications to effectively guide clients and team members through basic to intermediate troubleshooting procedures, • Exceptional communication skills, both written and verbal, to effectively interact with clients and team members, • Strong problem-solving abilities, with a demonstrated capacity to exhibit patience when addressing challenging cases, • Strong organizational abilities, enabling effective time management and successful multitasking, • Detail-oriented approach with a commitment to maintaining accurate records and documentation, • Demonstrated adaptability and the ability to thrive in a dynamic and fast-paced work environment, responding adeptly to changing priorities and customer needs, • Collaborative mindset to contribute to cross-functional teams and achieve common goals, • Highly self-motivated and passionately driven to achieve professional success, • Ability to move, lift, carry, and push objects weighing up to 25 lbs on an occasional basis, • Willingness and availability to work on weekends and holidays as required SUPERVISORY RESPONSIBILITIES • N/A EDUCATION and/or EXPERIENCE • Experience as a Customer Support Specialist I or similar customer service role required, • Pool industry experience required, preferably in equipment troubleshooting and diagnosis, replacement, etc., • Must obtain CPO license within first 30 days in position, • Experience using help desk software and remote support tools preferred, • Experience using computer software programs required; experience with GSuite and/or MS Office preferred, • Experience using CRM systems required; experience with HubSpot and NetSuite is preferred but not required, • Must be able to effectively communicate in English. Ability to communicate effectively in Spanish a plus!

Job Description Customer Service Representative – Be the Voice That Makes a Difference Full-Time| Competitive| Work-Life Balance Built In About the Role We’re hiring Customer Service Representatives who are great listeners, quick thinkers, and love helping people. Whether you're experienced or just starting out, this role offers full training, real support, and a clear path to grow. You’ll handle inquiries, resolve problems with empathy, and make each customer interaction a positive one. What You'll Be Doing: • Answer customer questions via phone, email, zoom calls and/or chat, • Provide product or service information with a positive, problem-solving attitude, • Document customer interactions and follow up as needed, • Collaborate with team members to resolve complex issues What You Bring to the Table: • Clear communication and a calm, friendly tone, • Patience, empathy, and a genuine desire to help people, • Ability to work independently and as part of a team What We Offer: -Competitive Pay -Training – We set you up for success from day one -Remote or In-Office Flexibility – Depending on your location -Career Growth – Move up into leadership, or training roles -Supportive Culture – No micromanagement, just mentorship-Modern Tools – Tech that works with you, not against you Perks & Benefits: • Medical, Dental & Vision Insurance, • Mental Health + Wellness Resources, • Retirement Plans, • Employee Recognition & Rewards Program, • Team Events

Job Description About ConsumerDirect At ConsumerDirect, we’re transforming the way consumers control their credit, money and privacy through innovative software solutions. As one of Orange County’s Best Places to Work for four years running, we pride ourselves on a collaborative, inclusive, and growth-focused culture. Join our passionate team of professionals dedicated to making a real impact in the financial technology space. As we continue to scale and innovate, we’re looking for a talented individual to join us in our mission to revolutionize the industries we serve. Position Overview: We are looking for a highly motivated, detail-oriented, empathetic, tech-savvy Support Representative I (Bilingual in Spanish) to help support our Customer Service team. Our ideal candidate loves to work in a call center environment along with providing superb customer service. This role is responsible for delivering timely and effective assistance to customers by resolving inquiries, troubleshooting product or service issues, and ensuring a positive customer experience. Responsibilities • Handle and respond to constant inbound and outbound calls from customers and partners, providing professional, solution-focused support., • Respond promptly to customer and partner inquiries via phone, email, and chat while maintaining a positive and professional attitude., • Identify, troubleshoot, and resolve product or service issues in a clear, efficient, and professional manner., • Accurately document all customer and partner interactions using the internal CRM (e.g., HubSpot)., • Upsell products and services based on customer needs where appropriate., • Maintain up-to-date knowledge of company products, services, and policies., • 1+ years of Customer Service experience (Call center experience is a plus!), • Bilingual in Spanish (Required), • Ability to provide over-the-phone customer support., • Familiar with basic tech functions (resetting passwords, account maintenance, updating profiles, etc.)., • Familiar with Microsoft Excel and Outlook., • Able to manage a high volume of inbound calls., • Excellent ability to communicate over the phone, via email, and over video calls., • PTO will be accrued each pay period as follows: employees will earn 40 hours (equivalent to 1 week) of PTO annually from 90 days through their first year of service. After completing one year, the accrual increases to 80 hours (2 weeks) annually, also accrued per pay period., • At the start of each calendar year, employees will receive the following additional time off as Sick Leave: 5 days (40 hours)., • 10 Paid Holidays throughout the year., • 401(k) retirement plan to help you save for the future., • Comprehensive medical, dental, and vision plans with PPO and HMO options, covering employees and their dependents., • $20,000 company-sponsored life insurance and employer-sponsored long-term disability coverage., • A $1,500 annual stipend for learning and development to support your professional growth., • Free daily energy drinks, coffee, and snacks. "Consumer Direct embraces diversity, culture, and equal opportunity in a serious way. We are committed to promoting a workplace that represents a wide variety of, backgrounds, perspectives, skills and experiences."

Job DescriptionDescription: Job Title: Customer Support & VivoPoint Monitoring Specialist Department: Customer Support Reports To: Customer and Technical Support Manager Supervises: N/A Salary: Non-Exempt, Hourly; $22-$25 per hour Position is remote anywhere in the US; Ideal candidate resides on the Pacific West Coast (Pacific time). SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Support & VivoPoint Monitoring Specialist is primarily responsible for reducing exposure and liability to the organization by actively monitoring the VivoPoint platform and notifying the client and appropriate parties of any unsafe water conditions that could cause harm to clients and their guests. Additionally, the position is responsible for efficiently addressing customer inquiries, offering effective solutions, and providing expert guidance to product users regarding features and functionalities. Success in this role hinges on exceptional communication skills and troubleshooting skills, the ability to establish trust with our clients, proficiency in utilizing help desk software, and the overarching goal of contributing to our reputation as a company known for delivering outstanding customer support throughout all sales and after-sales processes. Key Responsibilities Include: • Actively monitor VivoPoint accounts for alarm statuses, offline/online status, and open service orders, • Report critical / unsafe water conditions to account manager and client with recommendations on how to respond to the issue to reduce exposure and limit guest impact, • Respond promptly and accurately to customer inquiries via phone, email, or chat channels, • Identify and address customer needs, guiding them in utilizing specific product features effectively, • Pool equipment and part knowledge to effectively communicate using proper terminology, • Effectively guide clients and team members through basic troubleshooting procedures; calls needing advanced troubleshooting will be escalated to Specialist II or III as appropriate, • Troubleshoot chemical automation controllers (Emec, IPS, Prominent, Becs, etc.), • Troubleshoot chemical feeders, to include peristaltic pumps, Cal-Hypo dry erosion feeders, and salt systems, • Conduct comprehensive analysis to detect and report product malfunctions, including testing various scenarios or simulating user experiences, • Create, maintain, and update our internal databases with relevant customer information as required, • Proactively performing simple analysis on client data to look for trends and provide recommendations and solutions, • Export client data from CRM to external programs in order to present to management and/or client as needed, • Collaborate with team members by sharing feature requests and suggesting effective workarounds for common issues, • Proactively inform customers about new product features and functionalities, ensuring they stay updated, • Follow up with customers to confirm resolution of their issues and satisfaction with the provided solutions, • Serve as a liaison between the customer support team, management, and clients to enhance service quality and boost business productivity, • Coordinate with cross-functional teams to guarantee the satisfaction of our current clients with our products and services and to schedule repairs and warranty work efficiently, • Additional tasks as assigned by management Requirements: QUALIFICATIONS • Comprehensive knowledge of CRM systems and their functionality, • Proficient in utilizing computer systems and adept at navigating various software programs efficiently, • Proficient in analyzing client data to derive insights and make informed decisions, • Outstanding customer service skills, encompassing expertise in de-escalation techniques to effectively manage and resolve customer concerns, • Ability to navigate through software applications to effectively guide clients and team members through basic troubleshooting procedures, • Exceptional communication skills, both written and verbal, to effectively interact with clients and team members, • Strong problem-solving abilities, with a demonstrated capacity to exhibit patience when addressing challenging cases, • Strong organizational abilities, enabling effective time management and successful multitasking, • Detail-oriented approach with a commitment to maintaining accurate records and documentation, • Demonstrated adaptability and the ability to thrive in a dynamic and fast-paced work environment, responding adeptly to changing priorities and customer needs, • Collaborative mindset to contribute to cross-functional teams and achieve common goals, • Highly self-motivated and passionately driven to achieve professional success, • Ability to move, lift, carry, and push objects weighing up to 25 lbs on an occasional basis, • Willingness and availability to work on weekends and holidays as required SUPERVISORY RESPONSIBILITIES • N/A EDUCATION and/or EXPERIENCE • Pool industry experience required in equipment troubleshooting and diagnosis, replacement, etc., • Intermediate knowledge of pool equipment and pool systems, understanding general basics of pump room equipment, • Experience as a Customer Support Specialist or similar customer service role preferred, • Must obtain CPO license within first 60 days in position, • Experience using help desk software and remote support tools preferred, • Experience using computer software programs required; experience with GSuite and/or MS Office preferred, • Experience using CRM systems required; experience with HubSpot and NetSuite is preferred but not required, • Must be able to effectively communicate in English. Ability to communicate in a second language is a plus

Job DescriptionDescription: Medit is a global leader in digital dentistry, known for delivering fast, reliable, and intuitive 3D scanning solutions that empower dental professionals across more than 100 countries. Our ecosystem—including the i500–i900 series intraoral scanners, Medit Link, and our expanding lineup of clinical and workflow applications—is growing rapidly throughout the Americas. We are now hiring a Technical Support Representative in São Paulo to support our expanding customer base across Brazil and Spanish-speaking LATAM (especially Mexico). In this role, you will provide high-quality Tier 1 and Tier 2 support to clinicians and dental technicians, ensuring seamless performance of Medit hardware, software, and integrations. This position requires fluency in Portuguese and Spanish, and the working hours will align with our Mexico support window (12:00 PM – 9:00 PM BRT). This is an opportunity to join a fast-growing global team and make a meaningful impact in the digital dentistry community. • Provide Tier 1 and Tier 2 technical support to customers via chat, email, and remote session tools., • Troubleshoot and resolve hardware and software issues related to Medit intraoral scanners (i500–i900 series), Medit Link, Medit Apps, and CAD/CAM integrations., • Document support cases in detail using Medit’s ticketing system (Zendesk), ensuring timely and accurate follow-up., • Escalate complex or unresolved issues to higher-level technical teams as needed., • Communicate clearly and empathetically with users of varying technical skill levels, ensuring a professional and reassuring experience., • Contribute to the internal knowledge base by documenting solutions and best practices (including video tutorials)., • Collaborate cross-functionally with global Medit teams—including R&D, Product, and Customer Engagement—to identify trends and improve the customer experience. Requirements: Requirements: • Fluent communication skills in Spanish, Portuguese, and English (written and verbal)., • 1–3 years of experience in technical support, help desk, or IT troubleshooting (dental or medical device experience preferred)., • Excellent problem-solving skills and attention to detail., • Strong customer service mindset with patience and empathy., • Proficiency in Windows OS, macOS, networking basics (including wireless troubleshooting), and remote access tools (e.g., TeamViewer, AnyDesk, or equivalent)., • Ability to work independently in a remote setting and manage multiple priorities effectively., • Excellent written communication and documentation skills., • Cultural awareness of diverse LATAM markets.

Job Description Job Overview We are seeking a professional and personable Customer Service Representative to join our dynamic team. This role involves providing exceptional support to our clients, handling inquiries, and ensuring customer satisfaction through effective communication and problem-solving. The ideal candidate will possess strong communication skills, be detail-oriented, and capable of managing multiple tasks efficiently. Bilingual abilities are a plus, enabling us to serve a diverse customer base across various channels. This position offers an excellent opportunity for individuals interested in developing their customer support and client service skills within a fast-paced environment. Located in Garden Grove, CA Temp to hire, Offering $23-25/hr. Duties • Respond promptly and professionally to customer inquiries via phone, email, or chat platforms, • Assist clients with product or service information, troubleshooting issues, and resolving complaints, • Maintain accurate records of customer interactions and transactions using data entry and CRM systems, • Collaborate with team members to improve service delivery and resolve complex issues, • Demonstrate excellent phone etiquette and communication skills during all customer interactions, • Strong communication skills, both verbal and written, with an emphasis on clear and professional interaction, • Bilingual abilities (English and Spanish) preferred, • Experience in sales, call center operations, or customer support roles preferred, • Microsoft Office Suite (Word, Excel, Outlook) and general computer skills, • Experience in garment manufacturing or sourcing or product development in garment manufacturing, • Data entry accuracy with fast typing speed (typing skills) is essential, • Outbound calling experience is a plus for proactive client engagement, • Excellent analysis skills to assess customer needs and provide appropriate solutions, • Ability to handle cash transactions accurately when required, • Strong interpersonal skills with the ability to remain calm under pressure and demonstrate empathy, • Knowledge of call center procedures, phone etiquette, and customer service best practices Company DescriptionOur Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.

Job DescriptionAbout Us We are an end-to-end Renewable Energy provider, offering products to commercial and enterprise clients in EV Charging solutions, Fleet Electrification, Solar Micro-grids, Energy storage, Hydroponic farming and Rain Water/Grey Water collection systems. We have been experiencing tremendous growth in all these areas and operate under several government rebate programs that ensure a steady and reliable flow of revenues. Our company handles the entire flow of providing these products and services beginning with Sales, Provisioning, Design and Engineering, Contracting and Construction, Servicing and Maintenance. We are a licensed C-10 contractor and operate construction crews in various areas of CA and soon the rest of the U.S. Reports To Director of Operations What You Will Be Doing The Manager of Technical Support will be supporting a group of Technical Support representatives that provide support to our products. Our EV Chargers are all connected with platform on the cloud which allows for remote troubleshooting, configuration and software updates. Using your communication skills, you will diagnose problems, assess needs, and create solutions to resolve issues and convey them to clients. As needed, you will be able to access our Engineering organization to get advance guidance and support: • The Manager of the Technical Support team (MTS) is responsible for the overall customer relations by providing leadership and direction as they act as the customer escalation advocate within ZIS Services, • This position will manage and lead a team of professionals that have direct contact with the customers, sharing knowledge and experience with colleagues, having the internal knowledge to understand the correct path to direct technical or material issues, ensure a satisfactory conclusion in a timely manner and with a focus on customer satisfaction, • The MTS ensures their respective teams both monitor and measure spare and repair management through backlog alignment, identify support solutions to prevent delays in Service, • The MTS is responsible for managing customer satisfaction by means of internal and external performance scorecards and indicators, • Responsible for recruitment, mentoring, development and creating a customer-focused environment within the team, • Provide the team support with direction of the group's overall continuous improvement, • Sets challenging targets and objectives to the team and ensures understanding to create accountability to achieve highest levels of support, • Responsible for identifying training and when appropriate delivering training to ensure that the tech support techs have the correct tools to attain customer satisfaction, • Continually strive to improve the customer service experience taking ownership of escalated customer issues, investigating and following them through to resolution, • Build new and develop long lasting relationships with customer senior level management, • Accompany respective team members to on-site customer meetings as required such as Program Review Meetings (PRM), Technical Review Meeting (TRM), and Executive Review Meetings (ERM) etc., • Use your technical knowledge to identify and resolve network and hardware problems; including those related to the integration with 3rd party equipment and solutions (e.g., roaming), • Provide support and cooperate with the Engineering teams of Electric Vehicle manufacturers, Fleet Managers, Field Technicians, as well as owners of our charging stations and drivers;, • Organize your work, communicate via our case management system, and also maintain direct phone communication with the relevant internal and external parties;, • Help coordinate the installation/repair of chargers with our field service partners and assist customers with the activation and configuration of their chargers., • You evolve and adapt along with the company as it innovates and develops our products and services, keeping up with the E(V)revolution!, • Identifies, investigates, and resolves users problems with computer software and hardware., • Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns., • Consults with users to determine steps and procedures taken to identify and resolve the problem., • Applies knowledge of computer software, hardware, EV Chargers and procedures to solve problems.Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions., • Collaborates with other staff to research and resolve problems., • Collaborates with programmers to explain errors and/or recommend modifications in programs., • Arranges service by software or hardware vendors to repair or replace defective products., • Maintains knowledge of technology innovations and trends., • Performs other related duties as assigned.Requirements:, • Proven customer support experience, • Salesforce experience is a plus, • Track record of over-achieving quota, • Strong phone contact handling skills and active listening, • Familiar with CRM systems and practices, • Customer orientation and ability to adapt/respond to different types of characters, • Excellent communication and presentation skills, • Ability to multi-task, prioritize and manage time effectively, • College Degree, preferred in Engineering, • Minimum five years experienceTechnical Support Manager top skills & proficiencies:, • Customer Service, • Product Knowledge, • Quality Focus, • Market Knowledge, • Documentation Skills, • Listening Skills, • Phone Skills, • Resolving Conflict, • Multitask, • Patience, • Negotiation, • Positive Attitude, • Attention to Detail, • People Oriented, • Analysis, • Problem Solving, • Organizational Skills, • Adaptability, • Ability to Work Under Pressure, • Computer Skills