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Job Description Are you ready to take your career to the next level with a company recognized as one of the Top Workplaces year after year? At Americor, we specialize in providing financial solutions that help individuals regain control of their financial future. Our commitment to excellence, innovation, and customer care has earned us a reputation as a leader in the industry—and we’re inviting you to be part of it. We’re looking for full-time Debt Consultants to join our team in our Irvine, California office. As a Debt Consultant, you’ll be the first point of contact for customers seeking financial relief, using your expertise to guide them toward the best solutions and help them get back on track. If you’re passionate about helping others, thrive in a dynamic team environment, and are ready to grow your career, we’d love to hear from you. Apply today and discover why Americor continues to be a great place to work! Responsibilities • Conduct comprehensive consultations with clients to evaluate their financial situations and determine whether debt settlement is an appropriate solution., • Address client questions and concerns, overcoming objections with professionalism and empathy to help them make informed financial decisions., • Handle inbound calls efficiently while proactively reaching out to warm leads provided by the company to maximize client engagement., • Educate clients on the debt settlement process, clearly explaining how it works, potential risks, benefits, and alternatives, ensuring they fully understand their options., • Present and outline debt settlement terms and conditions, including monthly payment plans and timelines for resolution, in a clear and transparent manner., • Consistently meet or exceed monthly sales goals and performance metrics established by the company, demonstrating a results-driven mindset., • Adhere strictly to all state and federal regulations, as well as company policies, to maintain compliance and uphold the highest ethical standards in debt settlement practices., • Maintain accurate and detailed records of client interactions and agreements within the company's CRM system to ensure accountability and follow-through., • Stay informed about industry trends, legal updates, and market conditions to provide clients with up-to-date, knowledgeable advice and maintain a competitive edge. Requirements • 2+ years of consecutive phone sales experience, preferably in a call center environment., • Minimum of 1 year of experience as a Debt Consultant., • Proficiency in Google Workspace (Docs, Sheets, Slides, and Drive) and familiarity with CRM tools is highly desirable., • Strong work ethic, self-motivation, and a results-driven attitude., • Exceptional verbal and written communication skills, with the ability to convey complex financial concepts clearly and effectively., • Skilled in managing customer inquiries via phone, email, and chat, with a demonstrated ability to multitask and prioritize in a dynamic environment., • Experience in debt settlement or a related financial services field is required., • Demonstrated ability to build rapport with clients, handle objections confidently, and guide them toward informed financial decisions., • High level of professionalism, integrity, and adherence to ethical standards., • Strong problem-solving skills with attention to detail and the ability to think critically under pressure., • Familiarity with internet navigation and research tools to support client consultations and industry knowledge. Solid performers earn between $120,000 and $260,000 annually. The Perks: • Paid Training: Start building your pipeline from day one., • Highly Rewarding Commission Structure: Uncapped earning potential., • Career Growth: Opportunities for advancement within the company., • Comprehensive Benefits: Medical, dental, vision, 401(k), and Employee Assistance Program (EAP)., • Work-Life Balance: Paid holidays, floating holidays, and access to the Daily Pay option., • Employee Discounts: Save on products and services., • Engaging Workplace: Company-sponsored lunches, exciting contests, team & company events, and more! Join a team that values your success and offers perks designed to reward your hard work and dedication! Americor is proud to be an Equal Opportunity Employer. Americor does not discriminate based on race, color, gender, disability, veteran,military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. • Note to Agencies: Americor Funding, Inc. (the “Company”) has an internal recruiting department. Americor Funding Inc. may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters (“Agency”). Agencies are hereby specifically directed NOT to contact Americor Funding Inc. employees directly in an attempt to present candidates. The Company’s policy is for the internal recruiting team or other authorized personnel to present ALL candidates to hiring managers. Any unsolicited resumes sent to Americor Funding Inc. from a third party, such as an Agency, including unsolicited resumes sent to a Company mailing address, fax machine, or email address, directly to Company employees, or to the resume database, will be considered Company property. Americor Funding Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Americor Funding Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. #LI-TF1 Powered by JazzHR 9feF8FA69t

Job DescriptionWe are seeking an enthusiastic and motivated individual to join our growing team. Call Center Representatives are responsible for learning and understanding the entire front-end process to ensure successful service for our customers. The Call Center Representative works in a fast-paced environment answering inbound calls and making outbound calls. May be responsible for obtaining, analyzing, and verifying the accuracy of information received by customers. Responsibilities • Provide quick response times and quality support to our clients via available channels, such as chat, web form, email, phone, or social platform, • Work collaboratively in a team environment to help answer questions, share knowledge, and shadow/reverse shadow with new employees during their onboarding, • Help to maintain documentation, training resources, and internal knowledge materialsRequirements, • Attentive - accurately follows directions, • Friendly - maintains a warm and caring demeanor, • Excellent communicator - communicates clearly and has proper phone etiquette, • Analytical - ability to critically review information and solve problems, • Efficient - effectively prioritizes multiple tasksBenefits, • Paid time off and paid holidays, • Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA), • Life Insurance, Disability Insurance and more, • 403(b) Retirement Plan, • Employee Assistance Program and Legal services, as needed, • Lots of Merchant Discounts to improve your purchasing power!

Job Description The Roland DGA Family Roland DGA Corporation serves North and South America as the sales, marketing, distribution and service arm for Roland DG Corporation of Hamamatsu, Japan. Roland DG is a worldwide leader in wide-format inkjet printers for the sign, textile and personalization markets; engravers for awards, giftware, signage and direct part marking; and desktop 3D printers and milling machines for the dental CAD/CAM, product prototyping and medical industries. Roland DGA is a nine-time winner of the Orange County Register Top Workplace Award. We prioritize our positive culture and a creative, team-oriented environment, and offer an attractive benefits package including continuing education and 401k matching. If you are goal oriented and driven to grow both personally and professionally, then this is the company for you. Position Purpose Under the direction of the Director of Sales Development & Customer Service, the Sales Development Representative (SDR) engages with new and existing sales prospects across North and South America through channels such as telephone, email, and web chat. The SDR generates new sales opportunities for our sales channels and follows up on leads created by Roland DGA through trade shows, advertisements, web forms, and CRM mining. In addition, the SDR conducts regular outbound campaigns and leverages lead-generation platforms to identify new opportunities. This role collaborates closely with Sales, Marketing, and Product Management teams to maximize prospect engagement, strengthen the sales pipeline, and increase closed-won rates. Essential Functions & Basic Duties Lead Management & CRM • Manage and document all sales opportunities in a CRM, ensuring accurate tracking and timely updates., • Handle inbound pre-sales inquiries via phone, email, web chat, and social media to generate qualified opportunities., • Follow up on dealer-distributed opportunities to confirm prospect engagement, purchase outcomes, or pending status., • Close out opportunities in a CRM once they have reached the end of their lifecycle., • Set up new customer accounts and update contact profiles to maintain clean and accurate CRM data., • Manage the Sales Development email queue and respond to inquiries in a timely manner., • Execute targeted communication campaigns to customers and prospects, promoting sales initiatives, special offers, and equipment updates., • Collaborate with Sales, Marketing, and Product Management on lead and opportunity distribution, campaigns, and strategic initiatives., • Develop and maintain positive relationships with prospects, customers, and dealer partners., • Participate in industry trade shows and educational events, representing Roland DGA professionally., • Generate and deliver Sales and Marketing reports to support business insights. Lead & Opportunity Management • Consistently qualify and convert sales leads in a timely and accurate manner., • Drive consistent outbound communication and follow-up with customers and prospects., • Actively support departmental goals and contribute to the achievement of company objectives., • Complete daily, weekly, monthly, and special assignments within established timelines., • Receive positive peer feedback during performance reviews as an indicator of teamwork and professionalism., • Bachelor’s degree in Business Administration, Communications, or a related field preferred., • Minimum of two years’ experience in Customer Service, Sales Support, or Marketing., • Strong organizational skills, attention to detail, and the ability to manage multiple tasks effectively., • Excellent written and verbal communication skills, with proficiency in Microsoft Office., • Collaborative team player who builds positive relationships across departments., • Knowledge of Sales Development processes and systems is a plus., • Familiarity with wide-format printing, cutting, engraving, and/or 3D milling technologies is a plus., • Spanish language fluency (spoken and written) is a plus. $55,000 - $60,000 + variable compensation plan up to $12,000 PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. Average Hearing: Able to hear average or normal conversations and receive ordinary information. Repetitive Motions: Movements frequently and regularly required using the wrists, hands, and/or fingers. Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. Physical Strength: Active work; standing and moving most of the time. Exerts up to 70 lbs. of force occasionally. (Almost all office jobs.) WORKING CONDITIONS None: No hazardous or significantly unpleasant conditions. (Such as in a typical office.) Climate conditions can vary for warehouse work in the Summer and Winter. MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Ability: Ability to apply logical or scientific thinking to define problems, collect data, establish facts, and draw conclusions. Able to interpret a variety of technical instructions and can deal with multiple variables. Mathematics Ability: Ability to compute discount, interest, profit, and loss; commission markup and selling price; ratio and proportion and percentage. Able to perform very simple algebra. Language Ability: Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ability to prepare business letters, proposals, summaries, and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style. Ability to conduct training, communicate at panel discussions and to make professional presentations. Company DescriptionAbout Roland DGA Roland DGA Corporation is the U.S.-based marketing, distribution and sales arm of Roland DG Corporation of Hamamatsu, Japan, a worldwide leader in the sign, graphic arts, fine art, vehicle graphics, UV, photography, engraving and 3D modeling industries. Founded in 1981 and listed on the Tokyo Stock Exchange, Roland DG is the world's number one provider of wide-format inkjet printers for the durable graphics market. We are Roland DGA, a 9-time winner of the Top Workplace in Orange County award and we need more stellar people like you to join our team!About Roland DGA\r\nRoland DGA Corporation is the U.S.-based marketing, distribution and sales arm of Roland DG Corporation of Hamamatsu, Japan, a worldwide leader in the sign, graphic arts, fine art, vehicle graphics, UV, photography, engraving and 3D modeling industries. Founded in 1981 and listed on the Tokyo Stock Exchange, Roland DG is the world's number one provider of wide-format inkjet printers for the durable graphics market. We are Roland DGA, a 9-time winner of the Top Workplace in Orange County award and we need more stellar people like you to join our team!

We are seeking a Customer Operations Specialist for an Electronic Aviation company in Irvine, CA! For 70+ years, the company has successfully developed and expanded globally within industries like Technology, Automotive, and Aerospace. This individual will play a key role in order processing and delivering top-notch customer service to end consumers and distributors. Location: Irvine, CA 92618 Schedule: 8:00AM-5:00PM, Mon-Fri Scope of the Role: The ideal candidate loves talking to people and proactively solving issues. You will be the main point of contact for customer communication via phone, email and online chat support. Additionally, you will be performing administrative duties such as data entry, scheduling, placing work orders, account management, and processing invoices. Responsibilities: • Communicate with customers via phone and email regarding order confirmation., • Enter orders into SAP software., • Manage internal CRM database., • Monitors and maintains inventory level., • Assist department Managers for inquiries on pricing, inventory, availability, and other client related requests., • Coordinate with warehouse and quality control departments to process orders., • Data Entry and pulling reports from spreadsheets within EXCEL., • Process defective order claims, returns, and credits., • Knows how to contact truckers to deliver goods to the customer and track shipments for order status., • Create progress reports and quarterly reports., • Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved. Qualifications: • Bachelor's or Associate's degree (preferred), • EXCEL proficiency (preferred), • 1 year minimum of relevant Customer Service experience., • Excellent phone etiquette and excellent verbal, written, and interpersonal skills, • Intermediate proficiency in MS Office or Google Workspace, • We do accept applications from recent graduates of a 4-year University! *** EMAIL RESUMES TO - ***

Customer Support & Product Specialist The Opportunity The Customer Support & Product Specialist at BIORAY plays a vital role in delivering exceptional, compassionate service to customers and practitioners by providing timely, accurate information about the company’s liquid herbal supplements and supporting customers throughout their journey. This in-office, full-time role is responsible for responding to inquiries, onboarding new customers, resolving issues, creating helpful product documentation, and collaborating closely with sales, marketing, and product development to ensure a cohesive, educational experience that aligns with BIORAY’s mission to help people find their unique path to healing. The ideal candidate brings at least two years of customer support experience, strong communication and problem-solving skills, technical aptitude, and a proactive, empathetic approach that reflects BIORAY’s values of Curiosity, Honor, Ownership, Fun, Listening, Leadership, and Communication. What you will bring: • 2+ years of customer support experience or a related field., • Strong communication and interpersonal skills., • Excellent problem-solving abilities., • Zoho and Shopify experience a plus., • Technical aptitude and the ability to learn and understand complex products., • Proven ability to multitask and manage time effectively., • Familiarity with BIORAY products is a plus. The Company BIORAY® is a purpose-driven health and wellness company based in Irvine, California, specializing in liquid herbal supplements that detoxify the body, support organ systems, and vitalize hormones. Founded in 1991 by Stephanie Ray, BCN, CNHP, BIORAY® blends traditional Chinese herbalism with modern science to create safe, effective products for individuals across all life stages—from infants to adults. With over 30 years of expertise, the company maintains a strong commitment to sustainability, ingredient transparency, and holistic well-being. BIORAY® operates in-house manufacturing and fosters a collaborative, fast-paced environment where employees are encouraged to live the core values, prioritize self-care, and make a meaningful impact in the world. Why you’ll love it here: • Growth & Innovation: Join a company that is actively expanding with new land for ingredient cultivation and enhanced facilities to drive its mission of wellness and natural health solutions., • Commitment to Quality & Education: BIORAY® maintains rigorous quality standards while promoting continuous learning and professional growth for its team members., • Exceptional Benefits: Enjoy a comprehensive benefits package, including profit sharing, funding for continued education, and acupuncture and chiropractic care coverage., • Purpose-Driven Culture: Be part of a team dedicated to improving lives through innovative, natural solutions that prioritize health and wellness. Our Core Values • BIORAY®'s core values center on harmonizing nature and science to create safe and effective herbal supplements that support health, vitality, and environmental well-being. The company is dedicated to helping individuals discover their unique path to healing, emphasizing sustainability, ingredient transparency, and holistic wellness. BIORAY® fosters a collaborative and fast-paced work environment where employees are encouraged to embody these values, prioritize self-care, and contribute meaningfully to making the world a better place., • What the Role Entails, • The following are detailed performance objectives for this role. When measuring overall aptitude and cultural fit, all candidates will be benchmarked using these standards. Performance Objectives: • Deliver Exceptional Customer Response Times: Within the first 60 days, maintain an average response time of under 2 business hours for all customer inquiries received via phone, email, or chat, ensuring that at least 95% of customer issues are acknowledged and resolved or appropriately escalated within 24 hours., • Enhance Customer Product Knowledge & Onboarding: Develop, update, and publish at least 3 new user guides or tutorials within the first 90 days to improve customer understanding of BIORAY’s products and onboarding experience. Track usage of these materials and aim for at least 80% of new customers to access and use these resources within their first month., • Support Continuous Improvement & Cross-Team Collaboration: Actively identify and document at least 5 recurring customer pain points or feedback themes within the first 6 months and collaborate with sales, marketing, and product development teams to recommend actionable improvements that enhance overall customer satisfaction and support BIORAY’s mission of helping people find their unique path to healing.

Up to $78K per year - As a Customer Experience Rep at Alt, you will: Engage with collectors through chat, email, and phone support, providing knowledgeable assistance regarding the auction process, card valuations, and other platform functionalities; Handle complex account questions and resolve issu

Customer Service / Remote] - Anywhere in U.Up to $55K per year / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at Point of Rental Software, you will: Provide exceptional customer service and technical support to clients via phone, email, and chat; Troubleshoot and re

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Experience Associate at Home Chef, you will: Handle incoming customer inquiries and provide excellent customer service through phone, email, and chat support; Resolve customer complaints and issues in a timely and professional m

Customer Service / Remote] - Anywhere in U.Up to $75,900 per year / Flexible schedule / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at MeridianLink, you will: Provide exceptional customer service to clients via phone, email, and chat; Resolve customer inquiries and

Overview: We are seeking a detail-oriented and customer-focused Customer Service & E-Commerce Order Entry Specialist to join our growing team. This role plays a key part in ensuring smooth day-to-day operations by processing online orders accurately, providing exceptional customer support, and coordinating with internal departments to ensure timely fulfillment and delivery. The ideal candidate is organized, tech-savvy, and thrives in a fast-paced environment where accuracy and communication are essential. Key Responsibilities: * Process and manage customer orders from multiple e-commerce platforms (e.g., Shopify, Amazon, WooCommerce, company website). * Accurately enter and update order information into the ERP or CRM system. * Communicate with customers via phone, email, and chat to address inquiries, resolve issues, and provide order status updates. * Coordinate with warehouse, shipping, and accounting teams to ensure on-time delivery and accurate billing. * Monitor and track shipments, proactively resolving any fulfillment or carrier-related delays. * Assist with returns, exchanges, and refund processing. * Maintain customer records, ensuring data integrity and confidentiality. * Identify process improvements to enhance order accuracy and customer experience. * Support online promotions, product listings, and customer feedback management when needed. Qualifications: * 2+ years of customer service or order processing experience; e-commerce experience strongly preferred. * Proficiency with order management systems, CRM platforms, and Microsoft Office (especially Excel). * Experience with e-commerce platforms such as Shopify, Amazon Seller Central, or similar. * Strong attention to detail and accuracy in data entry. * Excellent written and verbal communication skills. * Ability to multitask, prioritize, and problem-solve in a fast-paced environment. * Positive, team-oriented attitude with a commitment to delivering outstanding customer service. Preferred Skills: * Experience with ERP systems (NetSuite, SAP, QuickBooks, etc.). * Familiarity with shipping logistics or fulfillment operations. * Basic knowledge of product listings, inventory tracking, or digital marketplaces. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Job Description About ConsumerDirect At ConsumerDirect, we’re transforming the way consumers control their credit, money and privacy through innovative software solutions. As one of Orange County’s Best Places to Work for four years running, we pride ourselves on a collaborative, inclusive, and growth-focused culture. Join our passionate team of professionals dedicated to making a real impact in the financial technology space. As we continue to scale and innovate, we’re looking for a talented individual to join us in our mission to revolutionize the industries we serve. Position Overview: We are looking for a highly motivated, detail-oriented, empathetic, tech-savvy Support Representative I (Bilingual in Spanish) to help support our Customer Service team. Our ideal candidate loves to work in a call center environment along with providing superb customer service. This role is responsible for delivering timely and effective assistance to customers by resolving inquiries, troubleshooting product or service issues, and ensuring a positive customer experience. Responsibilities • Handle and respond to constant inbound and outbound calls from customers and partners, providing professional, solution-focused support., • Respond promptly to customer and partner inquiries via phone, email, and chat while maintaining a positive and professional attitude., • Identify, troubleshoot, and resolve product or service issues in a clear, efficient, and professional manner., • Accurately document all customer and partner interactions using the internal CRM (e.g., HubSpot)., • Upsell products and services based on customer needs where appropriate., • Maintain up-to-date knowledge of company products, services, and policies., • 1+ years of Customer Service experience (Call center experience is a plus!), • Bilingual in Spanish (Required), • Ability to provide over-the-phone customer support., • Familiar with basic tech functions (resetting passwords, account maintenance, updating profiles, etc.)., • Familiar with Microsoft Excel and Outlook., • Able to manage a high volume of inbound calls., • Excellent ability to communicate over the phone, via email, and over video calls., • PTO will be accrued each pay period as follows: employees will earn 40 hours (equivalent to 1 week) of PTO annually from 90 days through their first year of service. After completing one year, the accrual increases to 80 hours (2 weeks) annually, also accrued per pay period., • At the start of each calendar year, employees will receive the following additional time off as Sick Leave: 5 days (40 hours)., • 10 Paid Holidays throughout the year., • 401(k) retirement plan to help you save for the future., • Comprehensive medical, dental, and vision plans with PPO and HMO options, covering employees and their dependents., • $20,000 company-sponsored life insurance and employer-sponsored long-term disability coverage., • A $1,500 annual stipend for learning and development to support your professional growth., • Free daily energy drinks, coffee, and snacks. "Consumer Direct embraces diversity, culture, and equal opportunity in a serious way. We are committed to promoting a workplace that represents a wide variety of, backgrounds, perspectives, skills and experiences."

Job DescriptionDescription: Job Title: Customer Support & VivoPoint Monitoring Specialist Department: Customer Support Reports To: Customer and Technical Support Manager Supervises: N/A Salary: Non-Exempt, Hourly; $22-$25 per hour Position is remote anywhere in the US; Ideal candidate resides on the Pacific West Coast (Pacific time). SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Support & VivoPoint Monitoring Specialist is primarily responsible for reducing exposure and liability to the organization by actively monitoring the VivoPoint platform and notifying the client and appropriate parties of any unsafe water conditions that could cause harm to clients and their guests. Additionally, the position is responsible for efficiently addressing customer inquiries, offering effective solutions, and providing expert guidance to product users regarding features and functionalities. Success in this role hinges on exceptional communication skills and troubleshooting skills, the ability to establish trust with our clients, proficiency in utilizing help desk software, and the overarching goal of contributing to our reputation as a company known for delivering outstanding customer support throughout all sales and after-sales processes. Key Responsibilities Include: • Actively monitor VivoPoint accounts for alarm statuses, offline/online status, and open service orders, • Report critical / unsafe water conditions to account manager and client with recommendations on how to respond to the issue to reduce exposure and limit guest impact, • Respond promptly and accurately to customer inquiries via phone, email, or chat channels, • Identify and address customer needs, guiding them in utilizing specific product features effectively, • Pool equipment and part knowledge to effectively communicate using proper terminology, • Effectively guide clients and team members through basic troubleshooting procedures; calls needing advanced troubleshooting will be escalated to Specialist II or III as appropriate, • Troubleshoot chemical automation controllers (Emec, IPS, Prominent, Becs, etc.), • Troubleshoot chemical feeders, to include peristaltic pumps, Cal-Hypo dry erosion feeders, and salt systems, • Conduct comprehensive analysis to detect and report product malfunctions, including testing various scenarios or simulating user experiences, • Create, maintain, and update our internal databases with relevant customer information as required, • Proactively performing simple analysis on client data to look for trends and provide recommendations and solutions, • Export client data from CRM to external programs in order to present to management and/or client as needed, • Collaborate with team members by sharing feature requests and suggesting effective workarounds for common issues, • Proactively inform customers about new product features and functionalities, ensuring they stay updated, • Follow up with customers to confirm resolution of their issues and satisfaction with the provided solutions, • Serve as a liaison between the customer support team, management, and clients to enhance service quality and boost business productivity, • Coordinate with cross-functional teams to guarantee the satisfaction of our current clients with our products and services and to schedule repairs and warranty work efficiently, • Additional tasks as assigned by management Requirements: QUALIFICATIONS • Comprehensive knowledge of CRM systems and their functionality, • Proficient in utilizing computer systems and adept at navigating various software programs efficiently, • Proficient in analyzing client data to derive insights and make informed decisions, • Outstanding customer service skills, encompassing expertise in de-escalation techniques to effectively manage and resolve customer concerns, • Ability to navigate through software applications to effectively guide clients and team members through basic troubleshooting procedures, • Exceptional communication skills, both written and verbal, to effectively interact with clients and team members, • Strong problem-solving abilities, with a demonstrated capacity to exhibit patience when addressing challenging cases, • Strong organizational abilities, enabling effective time management and successful multitasking, • Detail-oriented approach with a commitment to maintaining accurate records and documentation, • Demonstrated adaptability and the ability to thrive in a dynamic and fast-paced work environment, responding adeptly to changing priorities and customer needs, • Collaborative mindset to contribute to cross-functional teams and achieve common goals, • Highly self-motivated and passionately driven to achieve professional success, • Ability to move, lift, carry, and push objects weighing up to 25 lbs on an occasional basis, • Willingness and availability to work on weekends and holidays as required SUPERVISORY RESPONSIBILITIES • N/A EDUCATION and/or EXPERIENCE • Pool industry experience required in equipment troubleshooting and diagnosis, replacement, etc., • Intermediate knowledge of pool equipment and pool systems, understanding general basics of pump room equipment, • Experience as a Customer Support Specialist or similar customer service role preferred, • Must obtain CPO license within first 60 days in position, • Experience using help desk software and remote support tools preferred, • Experience using computer software programs required; experience with GSuite and/or MS Office preferred, • Experience using CRM systems required; experience with HubSpot and NetSuite is preferred but not required, • Must be able to effectively communicate in English. Ability to communicate in a second language is a plus

Job DescriptionDescription: Job Title: Customer Support Specialist II Department: Customer Support Reports To: Customer and Technical Support Manager Supervises: N/A Salary: Hourly, Non-Exempt / $21-$25 per hour This position is a hybrid role that will require 2 days in-office at our Irvine location and 3 days working remotely. SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Support Specialist II is responsible for efficiently addressing customer inquiries, offering effective solutions, and providing expert guidance to product users regarding features and functionalities. Each Specialist will be responsible for a designated portfolio of clients, serving as the primary point of contact for all client inquiries. Furthermore, Specialists will respond to escalated calls and offer assistance to clients beyond their assigned portfolio when necessary. Success in this role hinges on exceptional communication skills and troubleshooting skills, the ability to establish trust with our clients, proficiency in utilizing help desk software, and the overarching goal of contributing to our reputation as a company known for delivering outstanding customer support throughout all sales and after-sales processes. Key Responsibilities Include: • Proactively manage an allocated client portfolio to guarantee an exceptional customer experience, • Proficiently establish and nurture client relationships by regularly performing client check-ins and profile analysis, • Ensure a complete client onboarding process in VivoPoint, including user set up, notification preference, preliminary VivoPoint training, and confirmation that systems were installed correctly, • Respond promptly and accurately to customer inquiries via phone, email, or chat channels, • Identify and address customer needs, guiding them in utilizing specific product features effectively, • Effectively guide clients and team members through basic to intermediate troubleshooting procedures; accept and respond to escalated calls from Customer Support Specialist I., • Conduct comprehensive analysis to detect and report product malfunctions, including testing various scenarios or simulating user experiences, • Create, maintain, and update our internal databases with relevant customer information as required, • Proactively perform simple analysis on client data to look for trends and provide training and offer assistance, recommendations, and solutions, • Export client data from VivoPoint to external programs in order to present to management and/or client as needed, • Collaborate with team members by sharing feature requests and suggesting effective workarounds for common to advance issues, • Proactively inform customers about new product features and functionalities, ensuring they stay updated, • Follow up with customers to confirm resolution of their issues and satisfaction with the provided solutions, • Serve as a liaison between the customer support team, management, and clients to enhance service quality and boost business productivity, • Coordinate with the Account Management team to guarantee the satisfaction of our current clients with our products and services, • Collaborate with the Channel Partner department to schedule repairs and warranty work efficiently, • Participate in internal meetings to discuss client status and trends and to brainstorm ideas on how to improve the client experience, • Additional tasks as assigned by management Requirements: QUALIFICATIONS • Intermediate to advanced knowledge of pool systems and equipment required, including knowledge of basics of pump room equipment, • Comprehensive knowledge of CRM systems and their functionality, • Exceptional knowledge of VivoPoint systems and its functionality, • Proficient in utilizing computer systems and adept at navigating various software programs efficiently, • Proficient in analyzing client data to derive insights and make informed decisions, • Outstanding customer service skills, encompassing expertise in de-escalation techniques to effectively manage and resolve customer concerns, • Ability to navigate through software applications to effectively guide clients and team members through basic to intermediate troubleshooting procedures, • Exceptional communication skills, both written and verbal, to effectively interact with clients and team members, • Strong problem-solving abilities, with a demonstrated capacity to exhibit patience when addressing challenging cases, • Strong organizational abilities, enabling effective time management and successful multitasking, • Detail-oriented approach with a commitment to maintaining accurate records and documentation, • Demonstrated adaptability and the ability to thrive in a dynamic and fast-paced work environment, responding adeptly to changing priorities and customer needs, • Collaborative mindset to contribute to cross-functional teams and achieve common goals, • Highly self-motivated and passionately driven to achieve professional success, • Ability to move, lift, carry, and push objects weighing up to 25 lbs on an occasional basis, • Willingness and availability to work on weekends and holidays as required SUPERVISORY RESPONSIBILITIES • N/A EDUCATION and/or EXPERIENCE • Experience as a Customer Support Specialist I or similar customer service role required, • Pool industry experience required, preferably in equipment troubleshooting and diagnosis, replacement, etc., • Must obtain CPO license within first 30 days in position, • Experience using help desk software and remote support tools preferred, • Experience using computer software programs required; experience with GSuite and/or MS Office preferred, • Experience using CRM systems required; experience with HubSpot and NetSuite is preferred but not required, • Must be able to effectively communicate in English. Ability to communicate effectively in Spanish a plus!

Job DescriptionSymple Lending is an innovative fintech company that is at the forefront of transforming the lending industry by empowering customers on their journey to financial freedom. Our commitment lies in providing seamless and efficient lending solutions to our customers. Role The Client Success Manager (CSM) at Symple Lending ensures our clients achieve maximum value from our lending solutions while supporting daily operations by managing administrative tasks and ensuring the timely and accurate processing of applications. This role focuses on client satisfaction, retention, and growth, bridging the gap between sales and service to support revenue expansion. What You'll be Doing: • Create efficiencies by implementing clear workflows that promote structure. Serve as the Manager of, • the Enrollment Specialist team who are responsible for the below tasks., • Monitor and respond promptly to inquiries via Slack chat to address issues raised by the, • sales team., • Assist with converting files and ensure successful document delivery by communicating, • with current and potential clients via phone, SMS, and email communication., • Provide customer service via chat and phone to resolve problems related to phones, files,, • or backend systems, • Coordinate with IT, affiliates, and other departments to troubleshoot and resolve issues, • efficiently, • Maintain accurate records of support requests and resolutions to ensure seamless, • communication and follow-up., • Collaborate with sales agents to identify recurring issues and recommend process, • improvements., • Ensure all support requests are handled professionally, promptly, and with a customer-first, • attitude.What You'll Bring:, • Bachelor’s degree in Business Administration, Finance, Marketing, or a related field., • 3–5 years of experience in client success, debt settlement, account management, or sales, • within financial services or lending., • Understanding of consumer finance, lending, debt relief, or payment processing workflows., • Strong data literacy experience using Excel, Google Sheets, or BI dashboards to track, • performance metrics, conversion rates, and sales pipeline activity., • Knowledge of lending products, credit processes, and financial services industry trends., • Experience with CRM systems and sales enablement tools., • Comprehensive health, dental, and vision insurance after 60 days., • A positive and collaborative work culture., • Paid time off., • Professional growth and development opportunities., • Employee referral bonus program. Symple Lending is an equal opportunity employer and encourages candidates of all backgrounds to apply. Powered by JazzHR fyyeYBaySE

Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting

Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ensure prompt resolution of inquiries; Utilize

Up to $24 per hour / Medical, dental & vision / 401k match / PTO / 4 day work week - As a Customer Support Coordinator at Jabra Hearing, you will: Manage and respond to customer inquiries and concerns via phone, email, and chat; Provide excellent customer service by actively listening and addressing

Job Description Customer Service Representative – Be the Voice That Makes a Difference Full-Time| Competitive| Work-Life Balance Built In About the Role We’re hiring Customer Service Representatives who are great listeners, quick thinkers, and love helping people. Whether you're experienced or just starting out, this role offers full training, real support, and a clear path to grow. You’ll handle inquiries, resolve problems with empathy, and make each customer interaction a positive one. What You'll Be Doing: • Answer customer questions via phone, email, zoom calls and/or chat, • Provide product or service information with a positive, problem-solving attitude, • Document customer interactions and follow up as needed, • Collaborate with team members to resolve complex issues What You Bring to the Table: • Clear communication and a calm, friendly tone, • Patience, empathy, and a genuine desire to help people, • Ability to work independently and as part of a team What We Offer: -Competitive Pay -Training – We set you up for success from day one -Remote or In-Office Flexibility – Depending on your location -Career Growth – Move up into leadership, or training roles -Supportive Culture – No micromanagement, just mentorship-Modern Tools – Tech that works with you, not against you Perks & Benefits: • Medical, Dental & Vision Insurance, • Mental Health + Wellness Resources, • Retirement Plans, • Employee Recognition & Rewards Program, • Team Events

Job Description WHY JOIN TAXRISE? At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients. Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions. ABOUT THE ROLE The Sales Coordinator plays a vital role in the success of our sales organization by acting as a bridge between our clients and Sales Representatives. This role is responsible for ensuring clients stay engaged, informed, and on track through key milestones of their journey—starting from initial enrollment through post-investigation follow-ups. You'll assist clients with completing documents in their client portal, guide them through financial profile submissions, and help schedule important calls. You'll also re-engage aged leads and follow-up with prospects who previously showed interest in our services. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced, client-focused environment. We're all about that in-person vibe—this role is 100% on-site! If you're excited to work side-by-side with our team (or are ready to make the move), then you're a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting! HOW YOU'LL BE REWARDED At TaxRise, Inc., we believe in rewarding hard work and dedication! We offer our team members competitive hourly pay and the opportunity to earn a monthly bonus based on individual productivity, with even greater earning potential for those who are highly motivated, organized, and love exceeding goals. • Base pay: $18.00 - $20.00 per hour (full-time, 40 hours per week) WHAT YOU'LL DO • Manage a pipeline of newly enrolled clients and assist in completing pending documentation, agreements, and financial profiles through the client portal., • Contact clients via phone, email, and text to verify information, confirm initial payments, and obtain required signatures., • Follow up with clients to schedule their second call with the Sales Representative, where the tax investigation results and resolution program will be reviewed., • Reconnect with aged prospects who previously expressed interest but did not enroll, and assign re-engaged leads back to Sales Representatives., • Maintain accurate and up-to-date notes, case statuses, and communication logs in our CRM system (Salesforce)., • Assist clients in rescheduling missed appointments and following up on unresponsive cases to keep the pipeline moving forward., • Perform periodic audits of client cases to ensure all requirements are met and processes are followed., • Collaborate with internal departments (e.g., Processing, Client Success) to gather missing documents or details., • At least 2 years of experience in a support, administrative, or client-facing role, preferably in a high-volume, fast-paced environment., • Strong communication skills, both written and verbal, with a customer-first mindset., • Excellent organizational skills and attention to detail., • Proven ability to manage multiple priorities and follow up on time-sensitive tasks., • Comfortable navigating CRM platforms (Salesforce preferred) and task management tools., • Tech-savvy with working knowledge of Google Workspace (Gmail, Sheets, Calendar), Microsoft Office, and tools like Calendly and internal chat systems (e.g., Slack)., • Self-motivated and resourceful; able to take initiative and work independently while collaborating effectively with a team., • High level of discretion when handling confidential information. We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family: • Medical, Dental, and Vision Insurance (starting after 60 days), • Paid Time Off (Vacation, Sick Days, Company Holidays), • Wellness Days to recharge when you need it most, • 401(k) retirement plan with company match, • Professional Development Program to support your growth, • Access to our on-site gym and gaming lounge, • Catered team lunches every Friday, • Fun and energizing quarterly company outings ABOUT US At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do. When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives. We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation. If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution. OUR COMMITMENT At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law. TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.

Job Description WHY JOIN TAXRISE? At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients. Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions. ABOUT THE ROLE The Customer Service Representative plays a critical role in delivering exceptional service to our clients and ensuring that their needs are met with precision and professionalism. You will be the primary point of contact for clients, managing relationships and providing expert guidance to resolve their tax inquiries effectively. In this fast-paced role, your ability to understand client challenges and deliver solutions will be essential to their success and satisfaction. We're all about that in-person vibe—this role is 100% on-site! If you're excited to work side-by-side with our team (or are ready to make the move), then you're a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting! HOW YOU'LL BE REWARDED At Tax Rise, Inc., we believe in rewarding hard work and dedication! We offer our team members competitive hourly pay and the opportunity to earn a monthly bonus based on individual productivity, with even greater earning potential for those who are highly motivated, organized, and love exceeding goals. • Base pay: $22.00 - 24.00 per hour (full-time, 40 hours per week), • Monthly Bonus: Average bonus potential of $500 - $1,000 Client Communication: • Handle a high volume of incoming calls, ensuring that every client is greeted professionally and promptly., • Contact clients via phone and email to gather required documents and clarify documentation needs., • Respond to client emails and text messages—and assist in live chat when needed—ensuring all interactions are addressed within company service level agreements., • Utilize our ticketing system within the CRM to track open and unanswered emails and text messages. Accurately close or disposition each ticket for reporting purposes, ensuring every client inquiry is answered in a timely manner and to their satisfaction., • Handle all client interactions with professionalism, courtesy, and empathy—knowing when to escalate issues to the appropriate department., • Provide clear instructions and guidance to clients on required documentation., • Request and gather required tax-related documents from clients via email, phone, or online portals., • Review submitted documents for accuracy and completeness, ensuring compliance with internal standards., • Assist case managers requesting and processing required documents (e.g., tax documents, income documents, expenses documents, etc.) documents collected are accurate and uploaded properly in the Customer Relationship Management (CRM)., • Accurately update the CRM system with detailed notes on client interactions, document submissions, and case progress., • Collaborate with colleagues, support staff, and managers to deliver a seamless client experience., • Previous experience in a client care or customer service role—experience in the tax resolution industry is a plus., • Previous experience in document coordination, loan processing, or a similar administrative role (tax-related experience is a plus)., • Excellent written and verbal communication skills with professional phone etiquette., • Proficiency in using CRM systems or document management tools, • A willingness to learn, adapt, and consistently uphold our high standards of professionalism and client care. We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family: • Medical, Dental, and Vision Insurance (starting after 60 days), • Paid Time Off (Vacation, Sick Days, Company Holidays), • Wellness Days to recharge when you need it most, • 401(k) retirement plan with company match, • Professional Development Program to support your growth, • Access to our on-site gym and gaming lounge, • Catered team lunches every Friday, • Fun and energizing quarterly company outings ABOUT US At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do. When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives. We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation. If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution. OUR COMMITMENT At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law. TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.

As a Remote Support Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email. Duties and responsibilities can change depending on business needs.

Customer Support / Remote] - Anywhere in U.Competitive pay / Health insurance / 401k / PTO - As a Customer Service Coordinator at Cennox, you will: Manage customer inquiries via phone, email, and chat; Provide excellent customer service by resolving issues and answering questions promptly and accura

Job Description Customer Service Representatives needed for a fast-growing skincare company in Irvine, CA. Temporary to Hire positions paying $21-23/hr, depending on experience. Hours are Monday - Friday, 9:30 AM - 5:30 PM. Hours could adjust in the future. 100% on-site, NOT remote. May need to travel twice a year to attend conventions. Seeking two friendly, detail-oriented Customer Care Agents to serve as the primary point of contact for customers and distributors. Role ensures that every customer feels valued, every issue is handled with care from start to finish, and every interaction reflects the warmth and professionalism of company brand. Job Duties: • Provide exceptional, friendly support via phone, email, and chat., • Assist customers and distributors with product inquiries, order tracking, returns, and account support., • Resolve issues with meticulous attention to detail — ensure no concern is left unresolved., • Build and maintain strong relationships to foster loyalty and repeat business., • Translate or explain marketing materials and product information for multilingual audiences., • Work cross-functionally with internal teams to improve processes and customer experience., • Be a brand ambassador — embodying the company's passion for skincare and the values behind every product produced. Requirements: • A natural communicator with strong listening and problem-solving skills., • Bilingual or multilingual preferred: Vietnamese, Chinese (Mandarin or Cantonese), French, or Spanish., • Empathetic, positive, and customer-first in every interaction., • Experienced in customer service or direct sales (skincare or beauty industry experience is a plus)., • Able to multitask in a fast-paced environment while staying organized and professional. Comprehensive Benefits Package: • 100% Employer-Paid Coverage: Medical, dental, and vision insurance covered entirely for the employee., • Dependent Coverage: 50% coverage for one dependent on all medical, dental, and vision plans., • Retirement: 401(k) with 5% matching., • Time Off: PTO and paid holidays., • Growth: Opportunities for professional development and career advancement.

As a Home-Based Sales Support, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Job Description Company Overview: We are a fast-growing online retailer specializing in premium cold plunge products. As a leader in the wellness and recovery space, we’re passionate about delivering top-quality products and exceptional customer experiences. We’re now looking to expand our team with a reliable and experienced administrative professional who thrives in a dynamic, fast-paced environment. Position Overview: We’re seeking a motivated Administrative & Customer Support Associate to join our in-office team. This role is a blend of administrative tasks, customer service, and inside sales. The ideal candidate will have a strong background in customer communication, order processing, and office management—along with the drive to help grow the business through outstanding service and efficient support. Responsibilities: * Manage customer inquiries via phone, email, and chat in a professional and timely manner * Process orders, returns, and warranties * Maintain accurate customer records and documentation * Assist in managing online sales platforms and CRM systems * Support day-to-day office operations and organization * Follow up on leads and assist in closing sales * Provide product knowledge and recommend solutions based on customer needs Requirements: * 2+ years of administrative, customer service, or inside sales experience * Strong written and verbal communication skills * Detail-oriented and highly organized * Proficiency in Microsoft Office, Google Workspace, and CRM tools (e.g., HubSpot, Shopify, or similar) * Self-motivated with a positive, team-first attitude * Ability to work on-site Monday–Friday Preferred Qualifications: * Experience in e-commerce, wellness, or fitness industries * Familiarity with cold plunge or recovery products a plus What We Offer: * Competitive compensation * Opportunities for growth and advancement * A collaborative and supportive work environment * Employee discounts on wellness products To Apply: Please submit your resume and a brief cover letter outlining your relevant experience and why you’re a great fit for this role.

Job DescriptionAbout Us We are an end-to-end Renewable Energy provider, offering products to commercial and enterprise clients in EV Charging solutions, Fleet Electrification, Solar Micro-grids, Energy storage, Hydroponic farming and Rain Water/Grey Water collection systems. We have been experiencing tremendous growth in all these areas and operate under several government rebate programs that ensure a steady and reliable flow of revenues. Our company handles the entire flow of providing these products and services beginning with Sales, Provisioning, Design and Engineering, Contracting and Construction, Servicing and Maintenance. We are a licensed C-10 contractor and operate construction crews in various areas of CA and soon the rest of the U.S. Reports To Director of Operations What You Will Be Doing The Manager of Technical Support will be supporting a group of Technical Support representatives that provide support to our products. Our EV Chargers are all connected with platform on the cloud which allows for remote troubleshooting, configuration and software updates. Using your communication skills, you will diagnose problems, assess needs, and create solutions to resolve issues and convey them to clients. As needed, you will be able to access our Engineering organization to get advance guidance and support: • The Manager of the Technical Support team (MTS) is responsible for the overall customer relations by providing leadership and direction as they act as the customer escalation advocate within ZIS Services, • This position will manage and lead a team of professionals that have direct contact with the customers, sharing knowledge and experience with colleagues, having the internal knowledge to understand the correct path to direct technical or material issues, ensure a satisfactory conclusion in a timely manner and with a focus on customer satisfaction, • The MTS ensures their respective teams both monitor and measure spare and repair management through backlog alignment, identify support solutions to prevent delays in Service, • The MTS is responsible for managing customer satisfaction by means of internal and external performance scorecards and indicators, • Responsible for recruitment, mentoring, development and creating a customer-focused environment within the team, • Provide the team support with direction of the group's overall continuous improvement, • Sets challenging targets and objectives to the team and ensures understanding to create accountability to achieve highest levels of support, • Responsible for identifying training and when appropriate delivering training to ensure that the tech support techs have the correct tools to attain customer satisfaction, • Continually strive to improve the customer service experience taking ownership of escalated customer issues, investigating and following them through to resolution, • Build new and develop long lasting relationships with customer senior level management, • Accompany respective team members to on-site customer meetings as required such as Program Review Meetings (PRM), Technical Review Meeting (TRM), and Executive Review Meetings (ERM) etc., • Use your technical knowledge to identify and resolve network and hardware problems; including those related to the integration with 3rd party equipment and solutions (e.g., roaming), • Provide support and cooperate with the Engineering teams of Electric Vehicle manufacturers, Fleet Managers, Field Technicians, as well as owners of our charging stations and drivers;, • Organize your work, communicate via our case management system, and also maintain direct phone communication with the relevant internal and external parties;, • Help coordinate the installation/repair of chargers with our field service partners and assist customers with the activation and configuration of their chargers., • You evolve and adapt along with the company as it innovates and develops our products and services, keeping up with the E(V)revolution!, • Identifies, investigates, and resolves users problems with computer software and hardware., • Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns., • Consults with users to determine steps and procedures taken to identify and resolve the problem., • Applies knowledge of computer software, hardware, EV Chargers and procedures to solve problems.Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions., • Collaborates with other staff to research and resolve problems., • Collaborates with programmers to explain errors and/or recommend modifications in programs., • Arranges service by software or hardware vendors to repair or replace defective products., • Maintains knowledge of technology innovations and trends., • Performs other related duties as assigned.Requirements:, • Proven customer support experience, • Salesforce experience is a plus, • Track record of over-achieving quota, • Strong phone contact handling skills and active listening, • Familiar with CRM systems and practices, • Customer orientation and ability to adapt/respond to different types of characters, • Excellent communication and presentation skills, • Ability to multi-task, prioritize and manage time effectively, • College Degree, preferred in Engineering, • Minimum five years experienceTechnical Support Manager top skills & proficiencies:, • Customer Service, • Product Knowledge, • Quality Focus, • Market Knowledge, • Documentation Skills, • Listening Skills, • Phone Skills, • Resolving Conflict, • Multitask, • Patience, • Negotiation, • Positive Attitude, • Attention to Detail, • People Oriented, • Analysis, • Problem Solving, • Organizational Skills, • Adaptability, • Ability to Work Under Pressure, • Computer Skills

Job DescriptionDescription: Medit is a global leader in digital dentistry and intraoral scanning technology, delivering cutting-edge solutions to dental professionals worldwide. As we continue to grow our footprint in Latin America, we are seeking a dynamic and visionary Technical Support (CX) Manager to lead our regional post-sales operations and help us shape an exceptional customer journey throughout LATAM. This is a high-impact leadership role where you will own the customer experience strategy for the region—building scalable support systems, enhancing operational efficiency, and driving customer satisfaction. You will serve as the key point of contact between Medit’s regional customers, distributors, and internal teams, ensuring seamless collaboration and alignment with global business objectives. ***Must have excellent English & Spanish communication including reading, writing & speaking. ***Must have led technical support teams that dealt with phone, email and chat based communication. About the Role As the CX Manager – LATAM, you will lead a team of customer experience analysts and support staff across Latin America. Your mission: deliver a best-in-class post-sales experience by improving processes, enhancing distributor training, and proactively addressing customer needs. You will also oversee critical areas such as RMA logistics, warranty programs, and support KPIs—all while fostering a customer-first mindset across the region. This is an opportunity to shape Medit’s customer operations in one of the most dynamic, fast-growing markets in dental technology, with a direct impact on our customers, partners, and business success. Requirements: Key Responsibilities • Lead, develop, and inspire the LATAM Customer Experience team—including recruitment, onboarding, coaching, and performance management., • Design and execute scalable regional support operations that align with local market expectations, regulations, and time zones., • Serve as the primary escalation point for complex customer and distributor cases—ensuring timely and effective resolution., • Map, document, and optimize the RMA (Return Merchandise Authorization) process, including repair logistics and warranty workflows., • Oversee and strengthen Level 1 technical training programs for distributors, driving consistent troubleshooting capabilities., • Collaborate cross-functionally with Sales, Logistics, Education, and Global CX teams to integrate customer experience into business strategy., • Drive customer retention and loyalty through initiatives such as Safety Stock programs, warranty extensions, satisfaction surveys, and support for commercial campaigns., • Monitor, analyze, and report on key customer support metrics, including ticket resolution time, satisfaction scores, return rates, and cost efficiency., • Bachelor’s degree in Business, Engineering, or a related field (MBA or postgraduate degree preferred)., • Minimum 5 years of experience in customer support, technical service, or operations within the medical device, dental, or technology industries., • Proven success leading multicultural teams in complex regional environments, with a strong emphasis on leadership and results., • In-depth knowledge of LATAM logistics, including import/export regulations and regional supply chain processes., • Proficiency with CRM and ticketing platforms such as Zendesk or Salesforce., • Fluent in Portuguese, English, and Spanish—both written and verbal., • Ability to travel across LATAM as needed., • Experience with digital dental technologies such as CAD/CAM, intraoral scanners, or 3D imaging., • Knowledge of warranty management, troubleshooting frameworks, and distributor-based support models., • Background in CX or Customer Success strategy, technical education, or product training.

We are currently seeking a Customer Sales Support Representative who is collaborative, solution-driven, and eager to make a positive impact. Take on additional tasks as needed and assigned by upper management to support the team's goals.

As a Home-Based Sales Support, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Up to $60K per year - As a Customer Support Specialist at January, you will: Manage inbound calls, emails, and texts from callers with the objective of addressing their account needs; Use ZenDesk to document communications, analyze user problems, resolve basic issues, and facilitate payments on beha

Up to $24 per hour / Medical, dental & vision / 401k match / PTO / 4 day work week - As a Customer Support Coordinator at Jabra Hearing, you will: Manage and respond to customer inquiries and concerns via phone, email, and chat; Provide excellent customer service by actively listening and addressing

Manage deployment — test, schedule, and launch emails on time. Email & Affiliate Marketing Specialist. You'll lead email campaigns that engage customers and manage influencer and affiliate partnerships that build brand awareness.

Competitive pay / Medical, dental & vision / 401k match / PTO / Home office reimbursements - As a Customer Support Specialist at Railbookers Group, you will: Serve as the primary point of contact for customer inquiries regarding existing Railbookers and Amtrak Vacations bookings via phone, email, an

Competitive Pay - As a Customer Support Member you'll: Achieve and maintain expert knowledge on the product; Handle customer inquiries in a timely manner; Guide customers through teaching them how to use SmartDreamers and help them troubleshoot issues through video call, email, ticketing, and live c

Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting

Up to $75,900 per year / Flexible schedule / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at MeridianLink, you will: Provide exceptional customer service to clients via phone, email, and chat; Resolve customer inquiries and complaints in a timely and professional ma

Create an exceptional personal experience for CMB customers Become a product expert Serve as the primary contact between the customer and the company, answering all types of customer inquiries via email Troubleshoot and resolve customer issues, bugs, and complaints with care Contribute to product pl

Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently;

K per year / Medical, dental & vision / 401K / PTO - As a Customer Support Specialist at Second Nature, you will: Respond to customer service emails, calls and chats with a customer centric attitude; Resolve issues with urgency, notifying the customer if it will take longer; Develop a clear understa

Competitive salary / 100% paid PPO Medical, dental & vision / 401k match / PTO / Home office budget - As a Customer Support Specialist at Paradigm, you will: Provide exceptional customer service to clients via phone and email; Troubleshoot and resolve customer inquiries and issues in a timely manner

Sales & Marketing Customer Support Administrator. We are hiring a Sales & Marketing Customer Support Administrator in El Segundo. The Administrator will perform highly responsible, complex, and essential duties related to the overall organizations in Marketing & Sales Organization in supporting the

Competitive pay - As a Customer Support Specialist at Repairify, you will: Provide excellent customer service by answering phone calls, responding to emails, and resolving customer inquiries in a timely and professional manner; Troubleshoot and resolve technical issues related to our products and se

Up to $26 per hour / Health, dental & vision / 401k matching / PTO / Equipment provided - As a Customer Support Specialist at Mudflap, you will: Communicate effectively with customers to provide timely and accurate resolutions to their inquiries; Maintain a high level of customer satisfaction by han

As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while addressing customer concerns; Utilize compa

Competitive pay - As a Customer Support Agent at Clerk Chat, you will: Respond to customer inquiries and issues in a timely and professional manner; Maintain a high level of customer satisfaction by providing excellent service and resolving problems effectively; Communicate with customers through va

Up to $50K per year / Medical, dental & vision / 401k / PTO - As a Customer Support Associate at CreativeX, you will: Manage incoming customer inquiries via email and chat; Provide timely and accurate responses to customer questions and concerns; Troubleshoot technical issues and escalate to appropr

Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails); Provide support to therapists to ensure success along their treatment journey; Bring

Up to $70K per year / Health, dental & vision / 401k / PTO - As a Customer Support Rep at GreenSpark, you will: Educate customers on our products and services; Troubleshoot and resolve customer issues; Maintain accurate and detailed records of customer interactions; Provide timely and professional r