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Opened in November 2022, this purpose-built, state-of-the-art hospital was designed with both pets and practitioners in mind. The clinic offers both General Practice and Urgent Care services and is fully equipped with six spacious exam rooms, a dedicated surgical suite, dental suite, expansive treatment area, private doctor offices, and a large conference room used regularly for CE, mentorship, and clinical training. There’s also a well-appointed breakout room and kitchen to ensure the team has space to recharge during the day. The environment is modern, thoughtfully designed, and powered by an in-house technology platform that significantly reduces administrative burden and streamlines record keeping. This is a leadership opportunity suited to a DVM who thrives in a dynamic, growth-oriented environment. With an 8-DVM team (and capacity to grow to 11), supported by approximately 21 veterinary nurses and assistants, working at a minimum of 2:1 support-to-DVM ratio on wellness/preventative care, the infrastructure is already strong. The clinic operates seven days per week, but as Lead Veterinarian you’ll benefit from a flexible 4-day schedule (Monday–Thursday or Tuesday–Friday options available), with approximately 10% of your time protected for administrative leadership, mentorship, and doctor development. Appointments are 30 minutes, with an average of 16 pre-booked cases per day, allowing you to focus on quality medicine and meaningful client interactions. This role would suit a veterinarian with strong business acumen, ideally someone who has managed teams or multiple sites, who is energized by building, mentoring, and driving both medical excellence and clinic performance. You’ll lead by example clinically while fostering a supportive, blame-free culture that prioritizes sustainability in the profession. With a base salary ranging from $170,000–$200,000, quarterly bonus enhancements, eligibility for a Lead Doctor Bonus based on clinic performance, and equity opportunities comprehensive benefits package includes medical, dental, vision, CE allowance, paid leave, and more Key Highlights: • Flagship Los Angeles clinic opened in 2022 with cutting-edge design and equipment, • 8-DVM team (growing to 11) with strong 2:1 support ratio and 21+ support staff, • Flexible 4-day schedule with no essential weekend requirement, • 30-minute appointment times, ~16 cases per day, • 10% protected leadership/admin time, • Equity opportunities + enhanced production incentives for Lead Doctors, • Technology-driven systems reducing admin burden and improving workflow About you: • DVM or equivalent degree that allows you to practice veterinary medicine in the US, • You hold (or are eligible for) a licensure in California, • 5+ years of clinical experience with at least 1 year in a leadership or mentorship capacity preferred, • Commercially aware, with confidence, collaborating on performance and team development, • Passionate about fostering a positive, growth-focused, and sustainable team culture Benefits: • Base salary $170,000–$200,000, • Production bonus + Lead Doctor Bonus, • Equity opportunities, • Flexible scheduling options available, • Medical, dental, vision insurance + 401(k), • CE allowance + paid CE days, PTO, parental leave & additional wellbeing support Next Steps If you are interested, hit "Apply" or for a confidential chat to find out more, simply email or call the office at (332) 867 1807

Customer Operations & Satellite Planning (COSP) Specialist Location: Irvine, CA Employment Type: Full-Time Salary Range: $75,000 – $80,000 USD About the Role We are seeking a detail-oriented and customer-focused Customer Operations & Satellite Planning (COSP) Specialist to support satellite imagery operations and customer delivery workflows for advanced Earth observation systems. In this role, you will serve as a key interface between customers and internal technical teams, ensuring seamless order management, satellite tasking, and delivery of high-quality imagery and analytics products. You will play a critical role in planning satellite acquisitions, maintaining customer satisfaction, and improving operational processes in a fast-paced, mission-driven environment. Key Responsibilities • Manage customer orders from submission through delivery of satellite imagery and analytics products, • Prepare feasibility studies for satellite imagery acquisition based on mission requirements, • Plan and allocate satellite resources for SAR image collection, • Perform quality control of acquired SAR imagery to ensure product standards are met, • Serve as the primary point of contact for customers via email, phone, and chat, providing updates on order status and performance reporting, • Improve customer experience by conducting regular business review calls and maintaining strong relationships, • Address and resolve customer inquiries, issues, and concerns in a timely manner, • Coordinate and deliver training sessions for internal teams and external customers, • Collaborate cross-functionally with satellite operations, sales, analytics, product, and software engineering teams to resolve issues, • Contribute to process improvements and maintain accurate operational documentation, • Track and report key performance metrics, identifying trends and anomalies, • Maintain a strong understanding of products, services, and operational workflows Required Qualifications • Bachelor’s degree in Geography, Earth Science, Environmental Science, or a related technical field, • 1–3 years of customer service experience in a B2B environment, • Familiarity with GIS and remote sensing concepts, • Excellent written and verbal communication skills, • Strong attention to detail and ability to maintain high levels of accuracy, • Team-oriented mindset with strong interpersonal skills, • Ability to thrive in a fast-paced, high-growth environment, • Proficiency with Windows OS and Microsoft Office tools, • Strong sense of accountability, responsiveness, and quality focus, • Fluency in written and spoken English, • Ability to obtain a security clearance Preferred Qualifications • Background in Synthetic Aperture Radar (SAR), • Experience with Earth observation tools or platforms (e.g., SNAP or similar), • Familiarity with customer service performance metrics and reporting, • Proficiency in additional languages Why Join • Work at the intersection of satellite operations, geospatial data, and customer delivery, • Play a key role in enabling mission-critical Earth observation capabilities, • Collaborate with cross-functional teams in a highly technical environment, • Opportunity to contribute to process improvements and operational excellence

Job Description Our future depends upon hiring and retaining great talent who are looking to use the latest technology to create state of the art products for our public safety and social services customers. As a systems administrator, you will be responsible for creating and maintaining IT environments for software development, testing, customer testing and usage. Our exciting Case Management product is an Enterprise business application that includes workflow processes, case and document management, and extensive reporting with a focus on criminal justice business knowledge. Our software is developed and tested in on-premise and cloud environments Key Tasks and Responsibilities (What you will be doing!) • Support all aspects of systems administration: Security, Configuration Management, OS, Virtualization, Storage, Networking, • Installation and configuration of medium sized hybrid networks, • Administration and maintenance of firewalls, • Installation and configuration of Windows and Linux servers, often in virtual environments, • Administration of analogous functions in cloud environments, • Administration and maintenance of servers and common applications, • Perform system backups and restorations, assist in the assurance of backup integrity, • Schedule and coordinate system maintenance & upgrades, • Provide technical support via telephone, chat, email support or tickets., • Enthusiasm for installing and maintaining IT environments., • Continuous adherence to the highest level of ethical standards and all Company policies and procedures., • Ability to understand complex requirements, • BS in Computer Science/Engineering from an accredited College/University, • Strong experience with Windows Server 2008/2012/2016/2019 and Windows 7/10/11, • Knowledge of various Microsoft Server Applications (Active Directory, Exchange, DHCP, DNS, IIS, SQL), Microsoft 365 and web browsers, • Working experience in day-to-day operations of LANs, WANs and VPNs, • Working knowledge of Dell Server, Sonicwall, and Dell Switches, • Understanding of TCP/IP networking technologies, SSL certificates, and TLS configuration, • Working experience in Amazon AWS and Microsoft Azure, • Working experience in Linux Servers with Dockers – Ubuntu and CentOS, • Working knowledge of Jboss and Wildfly, • Knowledge of working in Linux and MS Windows environments, • Ability to work independently and in a team environment, using good judgment and initiative, • Excellent written/verbal communication skills, time management and analytical skills, • Public Safety domain and technology experience, • iOS, Android Mobile deployments, • NOSQL experience (e.g., MariaDB), • Oracle and SQL database script writing, • Experience with continuous integration systems (e.g. Jenkins) build automation (Maven) and automated testing (e.g. Selenium). cFive provides its employees with excellent benefits including Medical, Dental, Vision, Life and AD&D Insurance. cFive employees also receive Holidays and PTO. cFive is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Powered by JazzHR ZXQvFskJuU

Desktop Support Technician We are seeking an experienced Desktop Support Technician to provide Tier 2 support in a Windows-based environment. This role will handles escalated technical issues, supports end users, and ensures reliable operation of desktops, laptops, and related systems. Location: Orange, CA (On-site) Compensation: $30 - $36 per hour plus benefits No Visa Sponsorship Available for this role What You Will Do: • Provide Tier 2 desktop support, including troubleshooting hardware, software, and operating system issues, • Independently triage, diagnose, and resolve end-user incidents and service requests, • Support end users through multiple communication channels, including in-person, remote, phone, email, chat, and text, • Document incidents, resolutions, and procedures within the ticketing system, • Create and maintain knowledge base articles and technical documentation, • Assist with device refreshes and deployment programs, • Participate in project-based work as assigned, • Deliver exceptional customer service in a healthcare-focused environment What Gets You The Job: • 3–4+ years of experience in desktop or field services support, • Must have experience supporting users in a hospital environment, • Strong experience supporting Windows devices, • Hands-on experience with OS upgrades, device refresh programs, and general PC troubleshooting, • Ability to work independently with minimal oversight, • Strong communication and customer service skills, • Comfortable working onsite and traveling to local clinic locations as needed, • Relevant technical certifications or degree (helpful but not required) Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Join us. Let us ELEVATE your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Title:Call Center Representative/Call Agent I Location:Fountain Valley Department:Navigation Center Status: Full-Time/Predominantly Remote Shift: This will be a remote position AFTER the onsite training period. Training is on-site Mon-Fri between the hours of 8am-5pm. This FT position is Mon-Fri and requires flexibility with scheduling between the hours of 730am-9pm Mon - Fri and 1 weekend day per month. Pay Range:$20.75/hr - $29.47/hr MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability.Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork. Purpose Statement / Position Summary To be the first reliable point of contact for Patients, Families and Providers. Providing the Simply Better MemorialCare Experience in every interaction with guests and colleagues. Essential Functions and Responsibilities of the Job • Deliver the Simply Better MemorialCare Experience in every interaction with Patients, Families, Providers and Colleagues., • Prioritize service and customer experience within each interaction., • Ensure unforgettable guest experiences through unmatched service., • Demonstrates strong guest-focused engagement over the phone, email, and chat., • Demonstrates effective communication, interpersonal, written and verbal skills., • Strong organizational skills., • Must be able to multi-task and maintain calm demeanor., • Must possess problem resolution and follow through skills., • Knowledge of managed care and the business segments., • Knowledge and ability to schedule reservations for patients/family., • Be at workandbe on time., • Follow company policies, procedures and directives., • Interact in a positive and constructive manner., • Prioritize and multitask. Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities.Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more...Check out our___for more information about our Benefits and Rewards.

Bilingual Customer Support Specialist Pay from $28 to $33 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Full-Time Hours: 12:30 PM to 9 PM, 4 weekdays and 1 weekend day. Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career. * Connect: Build strong relationships in our collaborative in-person setting with regular team events. Position Responsibilities * Process customer orders, make product recommendations and handle account inquiries using world-class technology. * Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. * Build business relationships with customers over phone, email and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers navigate Uline's website and online ordering. Minimum Requirements * High school diploma or equivalent. Bachelor's degree preferred. * Excellent problem-solving, listening and communication skills. * Prior customer service experience is a plus, but if you are eager to learn, we will train you! * Bilingual (English / Spanish) - fluent in both verbal and written forms. Benefits * Complete health insurance coverage and 401(k) with 6% employer match that starts day one! * Multiple bonus programs. * Paid holidays and generous paid time off. * Tuition Assistance Program that covers professional continuing education. Employee Perks * Best-in-class, clean, modern facilities. * First-class fitness center and nearby walking path. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-JW2 #LI-CA001 (#IN-CACS) #ZR-CACS

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 Fast, friendly and customer focused. As a Uline Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Full-Time Hours: 1:30 PM to 10 PM, 4 weekdays and 1 weekend day. Why Customer Service at Uline? * Learn: In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career. * Connect: Build strong relationships in our collaborative in-person setting with regular team events. Position Responsibilities * Process customer orders, make product recommendations and handle account inquiries using world-class technology. * Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. * Build business relationships with customers over phone, email and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers navigate Uline's website and online ordering. Minimum Requirements * High school diploma or equivalent. Bachelor's degree preferred. * Excellent problem-solving, listening and communication skills. * Prior customer service experience is a plus, but if you are eager to learn, we will train you! Benefits * Complete health insurance coverage and 401(k) with 6% employer match that starts day one! * Multiple bonus programs. * Paid holidays and generous paid time off. * Tuition Assistance Program that covers professional continuing education. Employee Perks * Best-in-class, clean, modern facilities. * First-class fitness center and nearby walking path. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-JW2 #LI-CA001 (#IN-CACS) #ZR-CACS

Job DescriptionOn‑Site Deskside Support Technician (3‑Month Contract) On-Site Location: Irvine, CA Position Overview We are seeking an experienced On‑Site Deskside Support Technician for a 3‑month, short‑term contract to provide hands‑on technical support at a customer location. This role is 100% on‑site and will deliver direct deskside support to end users, assisting with hardware, software, and basic network and telephony issues, as well as device deployments. Key Responsibilities • Provide IT deskside support for hardware, software, and related computer systems; support may also be delivered via email, chat, or phone as needed, • Perform Install, Move, Add, and Change for both in‑house and remote users, • Respond promptly to service requests and incidents, ensuring timely resolution, • Configure, install, maintain, troubleshoot, and support workstations, laptops, mobile devices, and peripherals, • Provide technical assistance during installation/conversion as requested for in-house and remote users, • Upgrade or install new equipment and be ready to operate according to schedule, • Create and maintain accurate IT service tickets for computer systems repairs, upgrades, new installations, and solutions provided, • Prioritize IT Service requests and escalate issues appropriately, • Work directly with hardware and software vendors to resolve complex issues with the user's computer system, • Maintain and manage IT asset inventory, including receiving, tracking, relocation, and disposal of equipment, • Terminate, decommission, or relocate IT assets as required, • Provide Tier 1 support for Network/LAN and telephony issues, • Deliver Tier 2 and Tier 3 deskside support as needed, ensuring all work meets defined SLA requirements, • Strong ability to troubleshoot PC hardware, software, and basic network issues, • Proficiency with Microsoft technologies, including:, • Windows OS, • Active Directory (AD), • Group Policy Objects (GPO), • Microsoft Office Suite, • Experience supporting enterprise environments with 500+ users, • 3+ years of deskside or end‑user support experience preferred, • Strong communication and customer service skills, with the ability to explain technical issues clearly, • U.S. Citizen or Permanent Resident required, • On‑site support required; remote work is not available for this role Golden Star Technology Inc. (GST), headquartered in Cerritos, CA, is a leading provider of IT and AV solutions and services for small and mid-sized businesses, enterprises, government agencies, and educational institutions. Since 1985, GST has built a strong reputation through a broad portfolio of products, custom configurations, and exceptional customer service across industry-leading technology solutions. For more information, please visit . Job Posted by ApplicantPro

[Patient Service Rep / Remote] - Anywhere in U.S. / Flexible Schedule / Competitive Pay / 100% employer-covered health insurance / 401(k) matching / Unlimited PTO / Mental & Physical Wellness Access / Work-Life Balance - As a Customer/Patient Support Representative, you will: Provide exceptional customer service to patients and customers through phone, chat, and email communication; Accurately and efficiently handle inquiries, requests, and complaints in a timely manner; Maintain a professional and empathetic attitude while resolving customer issues; Follow company policies and procedures to ensure customer satisfaction and retention; Collaborate with other team members to identify and implement process improvements; Utilize various software applications to document and track all customer interactions and resolutions; Continuously strive to meet and exceed performance goals to contribute to the success of the company. Hiring Immediately >>

PrideStaff - - Responsibilities: Provide exceptional, friendly support via phone, email, and chat; Assist customers and distributors with product inquiries, order tracking, returns, and account support; Resolve issues with meticulous attention to detail ensure no concern is left unresolved; Build

PrideStaff - - Responsibilities: Provide exceptional, friendly support via phone, email, and chat; Assist customers and distributors with product inquiries, order tracking, returns, and account support; Translate or explain marketing materials and product information for multilingual audiences; Wor

Flexible Schedule / Opportunities for advancement - As a Client Service Representative at PointHub, you will: Communicate with clients via phone, email, and chat to provide exceptional customer service and support; Resolve customer inquiries and complaints in a timely and professional manner; Docume

Quality Control Sr. Analyst [HYBRID ONSITE OR REMOTE] PropertyRate is a rapidly growing, venture capital backed Valuation Services Provider to the real estate and mortgage services industry, located in Orange, CA. We are currently seeking a Quality Control Sr. Analyst to join our team. We are passionate about making the often- complex process of home ownership, financing and appraisal process easier for borrowers, lenders and the professionals who help homeowners close their mortgage loans. We offer associates a supportive, casual, and energetic environment with significant opportunity for personal and professional growth and advancement. We provide associates with a meaningful opportunity to impact the culture while gaining exposure and mentorship from senior team members. This role is ideal for a driven problem solver with a high attention to detail and a strong interest in developing their professional expertise and knowledge as both an individual contributor and supportive team member. Compensation and Benefits: The Quality Control Sr Analyst will receive a competitive base salary, participation in our quarterly performance bonus plan, health and retirement benefits, and company perks, including frequently catered meals and a great culture. ? $24.04 to $28.85 per hour depending on experience, location and remote status. ? Quarterly Bonus of 5 to 10% of base salary ? Participation in company 401(k) plan ? Medical and dental insurance. ? 10 holidays and 10 days paid time off Position Description and Responsibilities: The Sr. Analyst will be responsible for efficiently and thoroughly reviewing appraisal reports that have met escalation thresholds to ensure completeness and compliance with company policies, customer-specific rules and industry standards; clearly communicating any required changes and the underlying reasons for such changes to our independent appraiser partners; accurately categorizing the nature of any errors; and communicating the status and nature of any corrections or changes to an appraisal report. All reviews involve responding to system generated prompts and the manual inspection of standard forms, written property descriptions, property photographs and floor plans. The Sr. Analyst will also be expected to assist with periodic training of the QC Analyst staff (provided and paid for by the company) on mortgage and appraisal related regulations, industry standards and property valuation practices. Working hours and days will depend on shifts and location (with start times from 7am to 10am) and can vary, depending on the workload, with overtime often required during training or seasonal peaks. Depending on location and experience, this position may accommodate a fully remote Associate or a hybrid work schedule with two days per week onsite in our Orange, CA headquarters (schedules and onsite days are consistent from week to week). The company's primary office is located near the Honda Center, Angels Stadium, public transportation, and a wide array of food, retail and housing options. We also have regional offices in the Seattle, Phoenix/Mesa, Provo and Lexington metro areas. Key responsibilities include: ? The ability to provide creative solutions to team members with transactional questions within our team chat environment, as well as the ability to competently and efficiently review appraisal reports that have met escalation thresholds, to ensure that the Reports conform with all relevant industry standards, state and federal regulations, and customer or company-specific rules; ? Identifying and accurately communicating the nature of missing information and/or errors in a Report to clients, appraisers and team members; ? Efficiently and accurately address problem issues that may be causing a delay or inefficient solution during the course of a transaction's lifetime within our system; ? Respond with guidance when an error, requested change or other problem with a Report requires input from a Sr Analyst or determine when further escalation of a Report to an in-house appraiser, operations executive or Sr. Department manager is required to ensure the issue is resolved correctly and in compliance with appraisal and mortgage regulations and policies; ? Professionally communicating how industry standards, state and federal regulations, and order-specific rules may apply to the correct completion of a Report; ? Promptly and professionally communicating the status of a Report within our review process to clients, appraisers (and other professional services vendors) and team members via our proprietary workflow software, email or phone call. ? Coordinate efforts for all parties involved in a transaction when a creative solution or alternative path is identified to remedy a delay or order that has gone off-track. Skills and Qualifications: The Sr. Analyst should have prior experience in Appraisal Review/Underwriting and some experience with Appraisal operations management. While the primary role of the QC Sr Analyst will be to employ technical Appraisal industry knowledge in reviewing reports that have met escalation thresholds for compliance with our standards, all levels of PropertyRate Analysts are expected to carry on our relentless commitment to customer service. A successful Sr Analyst will also enjoy connecting with people, building expertise in new subjects and helping all our stakeholders (who include mortgage lenders, appraisers, borrowers, regulators and team members) achieve their goal of funding mortgage loans in support of home ownership and a stable home financing market. The Sr. Analyst will be required to communicate mortgage and appraisal specific information in plain English, display patience under pressure, and exhibit insight and creative problem-solving skills for all client requests. As customer issues may vary widely and can be complex or urgent, a successful Sr. Analyst will have attention to detail, demonstrate responsiveness and confidently guide team members in a fast-paced environment, while making thoughtful decisions in coordination with Sr. Department management within set policies. The successful candidate will possess effective time management, prioritization, and multi-tasking skills. Qualified applicants should possess: ? Minimum of High School diploma or equivalent (post-secondary study/degree or industry- specific training strongly preferred); ? Minimum of two years' experience in Appraisal development or Underwriting experience ? Familiarity with the mortgage, real estate, residential services or other consumer banking industries strongly preferred, but not required (industry specific training will be provided to all new Associates); ? Experience with order operations and employing a transactional workflow in coordination with both internal and external clients. ? Excellent phone etiquette and interpersonal/communication skills (written and verbal); ? Facility with basic computer skills including knowledge of Microsoft Office and/or Google Suite; ? Experience with customer relationship management or document processing and workflow software programs preferred, but not required; ? Minimum 45 WPM typing speed. PropertyRate is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all associates and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Job DescriptionDescription: ABOUT US At TTC, we are Enriching lives by connecting people and places. For over 100 years, we’ve been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives. Behind every unforgettable journey is a passionate team making it happen. That’s where you come in. OUR VALUES Everything we do is guided by our five shared commitments: • Value Every Voice - We put people first., • Act with Integrity - We do what’s right., • Explore Beyond Boundaries - We’re driven by curiosity., • Own the Outcome - We take responsibility for our decisions. The Passenger Services Advisor provides expert level customer service to guests and travel advisors, via email, chat and phone for Uniworld Boutique River Cruises. Our vision is to deliver sales and service excellence, befitting of our luxury market, through confident and knowledgeable agents who are adept at one-contact resolution. WHAT YOU'LL DO • Respond to guest and travel advisor inquiries by email, chat and phone., • Provide thorough, concise responses in alignment with our luxury brand., • Anticipate future issues by quality checking bookings for missing transfers, required visas, and missing PIFs among other things., • Suggest add-ons to enhance the cruise experience, such as extensions and Masterpiece Collection tours., • Work independently utilizing information from internal and external resources., • Collaborate with data analysis teams to leverage feedback to drive improvements., • 1+ years call center experience in a reservations or administrative role, or similar customer service experience., • Strong ability to communicate effectively in writing., • Strong drive to provide outstanding customer service., • Ability to locate and analyze information from a variety of sources., • Service Orientation: Strives to deliver exceptional service with empathy, responsiveness, and a solutions-focused approach., • Attention to detail: Carefully reviews work to ensure accuracy, quality, and completeness. Adheres to rules and procedures., • Provides thorough and appropriate responses within the expected response times., • Utilizes appropriate resources for researching and reporting.

Job DescriptionSalary: $20-$24 Position Summary The Billing Clerk provides comprehensive billing and administrative support across all firm offices. This role is responsible for accurate data entry, payment processing, invoice generation, client billing communication, and calendar-based balance monitoring. The ideal candidate is detail-oriented, organized, and comfortable handling high-volume billing tasks while providing responsive client service. Essential Duties & Responsibilities Billing & Payment Processing • Post received case payments and process credit card transactions., • Set up and manage automatic monthly payment arrangements., • Generate invoices for legal fees, filing fees, attorney expenses, and client consultations., • Enter cost logs, USPS and FedEx shipments, mileage and parking expense reports, and hourly time entries accurately., • Update missing credit notes and location fields in Clio and QuickBooks as needed., • Contact clients regarding declined credit card payments and obtain updated payment information., • Communicate with clients regarding outstanding balances and document all interactions., • Monitor office calendars for upcoming prep appointments, hearings, and interviews., • Contact clients in advance to collect balances due prior to scheduled appointments., • Review daily billing emails and mail notifications from all offices to identify balances due., • Respond to billing-related emails, chats, and voicemail messages throughout the workday., • Provide backup support for billing team members during absences, including processing contracts, FedEx shipments, and assigned office communications., • Assist with billing specialist duties as needed to ensure continuity of operations. Physical Requirements • This position is primarily sedentary, with occasional standing, bending, and reaching., • Must be able to lift and carry files or materials weighing up to 10 pounds. Additional Information • Duties, responsibilities, and activities may change at any time based on business needs., • A detailed breakdown of job duties may be attached or provided separately.

Job DescriptionSymple Lending, an innovative fintech company that is at the forefront of transforming the lending industry by empowering customers on their journey to financial freedom. Our commitment lies in providing seamless and efficient lending solutions to our customers. As a Sales Assistant (AKA Enrollment Specialist), you will play a vital part in supporting daily operations by managing administrative tasks and ensuring the timely and accurate processing of applications. What You’ll be Doing: • Monitor and respond promptly to inquiries via Slack chat to address issues raised by the sales team., • Assist with converting files and ensure successful document delivery by communicating with current and potential clients via phone, SMS, and email communication., • Provide exceptional customer service via chat and phone to resolve problems related to phones, files, or backend systems., • Coordinate with IT, affiliates, and other departments to troubleshoot and resolve issues efficiently., • Maintain accurate records of support requests and resolutions to ensure seamless communication and follow-up., • Collaborate with sales agents to identify recurring issues and recommend process improvements., • Ensure all support requests are handled professionally, promptly, and with a customer-first attitude. What You’ll Bring:, • Proven experience in a customer service role, with a focus on chat and phone support., • Experience supporting a sales team, preferably in a fast-paced environment., • Strong troubleshooting skills and the ability to resolve technical issues effectively., • Experience in the debt settlement industry., • Bilingual (English and Spanish) preferred to support our diverse team and client base., • Excellent communication skills (verbal and written)., • Ability to multitask, prioritize, and stay organized in a high-pressure environment., • Proficient in using Salesforce, Slack, CRM systems, and other collaboration tools. Why Work for Symple Lending:, • Competitive Salary, • Professional growth, • Health insurance, • Vision & dental insurance, • Paid time off, • A collaborative and innovative work environment. y3Q0WXFMn8

Job Description Ready to elevate your career with a company that’s consistently recognized as one of the Top Workplaces? We’re on a mission to empower individuals to take control of their financial future, and we’re looking for driven, coachable professionals to join our high-performing sales team. As a Debt Consultant, you'll be the first point of contact for customers looking for financial solutions- and your sales expertise will play a key role in helping them get back on track! So if you're ready to make a real impact, work with an amazing team, and take your career to the next level, Americor wants to meet YOU! Apply today and be part of something truly great! Responsibilities • Consult with clients to assess their finances and determine if debt settlement is a viable option., • Handle inbound calls while also proactively reaching out to leads provided by the company., • Educate clients on the debt settlement process, including how it works, potential risks, and benefits., • Outline debt settlement terms & conditions, including monthly payments and the timeline for resolution., • Maintain accurate and detailed records of client interactions and agreements within the company's CRM system to ensure accountability and follow-through., • Meet or exceed monthly sales targets and performance metrics set by the company., • Ensure adherence to all state and federal laws, as well as company policies related to debt settlement., • 2+ years of sales experience in a call center with a proven track record of success., • Minimum of 1 year of experience in Debt Settlement, or a related field., • Strong work ethic, self-motivation, and a results-driven attitude., • Proficiency in using CRM systems and call center technology., • Proficient in Google Workspace, email communication, managing customer inquiries, multitasking, and internet navigation., • Exceptional verbal and written communication skills, with the ability to convey complex financial concepts clearly and effectively., • Skilled in managing customer inquiries via phone, email, and chat, with a demonstrated ability to multitask and prioritize in a dynamic environment., • Demonstrated ability to build rapport with clients, handle objections confidently, and guide them toward informed financial decisions., • Must be available to work evenings and/or weekends as required. The Perks • UNCAPPED Commissions – Top performers consistently earn $20K – $40K+ per month, • Daily Pay Option – Get paid faster with flexible daily payout access, • Paid Training – We invest in your success from Day 1, • Monthly Bonuses, SPIFFs & Incentives – Win prizes, get rewarded, and stay motivated, • Company Events & Perks – Enjoy paid team lunches, exclusive top earner awards dinners, and more, • Career Growth & Leadership Opportunities – We promote from within, • Medical, Dental & Vision Insurance – Comprehensive benefits to support your well-being, • Paid Holidays – Enjoy time off with paid company holidays, • 401(k) Retirement Plan – Plan for your future with employer-supported retirement savings Any unsolicited resumes sent to Americor Funding Inc. by an Agency—including those sent to any Company mailing address, fax, email, employee, or the resume database—will be considered the property of the Company. Americor Funding Inc. will not pay a fee for any placement resulting from an unsolicited resume. Any candidate for whom an Agency submits an unsolicited resume will be deemed referred at no cost to the Company. Note to Agencies: Americor Funding Inc. has an internal recruiting department and may, at times, supplement that capability with assistance from temporary staffing agencies, placement services, and professional recruiters (“Agency”). Agencies are directed not to contact Americor Funding Inc. employees directly to present candidates. It is the Company’s policy that all candidates must be presented to hiring managers exclusively by the internal recruiting team or other authorized personnel. Any unsolicited resumes sent to Americor Funding Inc. by an Agency—including those sent to any Company mailing address, fax, email, employee, or the resume database—will be considered the property of the Company. Americor Funding Inc. will not pay a fee for any placement resulting from an unsolicited resume. Any candidate for whom an Agency submits an unsolicited resume will be deemed referred at no cost to the Company. Americor is proud to be an Equal Opportunity Employer. Americor does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. Powered by JazzHR 8RqSIjRg7E

Job Description Sales Development Representative Healthcare is increasingly unaffordable for many Americans. For those who can afford it, they are in a health insurance system that has become more confusing, restrictive, and lower value with each passing year. Here at WeShare our mission is to bring better healthcare to America at a better price. We offer consumers a member-to-member health sharing program that is much more cost effective than standard health insurance while providing access to over 1.2 million physicians across the country. Come join us on this important journey to create the next generation of healthcare! WeShare is a rapidly growing faith-based nonprofit that strives to do good while delivering great and affordable healthcare. The company is led by senior executives with an extensive background in both for-profit and not-for-profit enterprises. If you have a bias for action, enjoy challenges, and love creating impact in a massive industry, WeShare might be the place for you! About this role Are you a dynamic and ambitious Sales Development Representative with a passion for expanding customer bases and generating qualified sales opportunities? If so, we want you on board to help UHSM revolutionize the healthcare industry! As part of our team, you will have the opportunity to take ownership of engaging prospective individuals and families, paving the way for our Account Executive team to close deals. Join us in our mission to provide customizable healthcare solutions that help individuals and businesses reduce costs, protect their assets, manage risks, and achieve financial success. This role is a full-time role and on-site in Orange, CA. Key Responsibilities • Learn & become an expert on UHSM’s product offerings., • Leverage opportunities to learn the market and business., • Contact leads via phone, auto-dialer, email, and/or web chat to qualify prospects and promote UHSM product offerings and services., • Answer inbound direct calls from prospective new members to pre-qualify and provide opportunities for the Account Executive team., • Work with team members to meet conversion, acquisition, and revenue goals., • Maintain detailed records of outgoing and ingoing calls as well as follow-up information and outcomes., • Meet or exceed projected weekly and monthly performance targets., • Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy., • Accurately document the customer's personal information including phone number, address, and other order information., • Persuasively engage the customer in conversation to explain how UHSM products and/or services will add value to their lives and meet their needs., • Ask relevant leading questions to understand the customer's needs., • Follow prepared scripts to provideaccurateand compliant information., • Contribute to overall team success - relay any information that may be of value to the team such as best practices, market sentiment, competitive pressures, etc. Required Qualifications • 6+ months of customer service, sales, or sales development experience OR a recent graduate from a bachelor's degree program., • 6+months of experience with CRM or sales enablement software., • Healthcare sales experience., • Strong critical thinking and problem-solving ability., • Able to accept constructive criticism and continually improve sales techniques., • Creativity, curiosity, and desire to find “the third alternative” when faced with a challenge., • Excellent interpersonal oral and written communication skills., • Avid learner – our company is always evolving, and your knowledge must evolve too!, • Proven experience in achieving or exceeding sales goals What we offer • Competitive Hourly + Bonus, • Health, Dental, Vision,and403(b)with companymatch., • Great culture where you work with the founder and key stakeholders in a relaxed, but innovative atmosphere. UHSM is an Equal Opportunity Employer. Our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business needs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.

Job Description PLEASE NOTE THIS IS A HYBRID POSITION, MUST BE ON SITE IF NEEDED. Overview We're looking for a User Experience & Community Lead to take ownership of our customer support and community engagement. This role will lead a small support team and work closely with product, engineering, and operations to ensure our users have a seamless, satisfying experience from onboarding to long-term retention. You’ll be the central point of contact for our user base—responding directly when needed, and designing scalable systems to support growth. Key Responsibilities • Lead day-to-day customer support operations across channels (email, chat, helpdesk tools)., • Manage and mentor a small support team, ensuring high-quality service and fast response times., • Build and maintain strong user communities (e.g., WhatsApp, Discord, Reddit), fostering feedback and engagement., • Organize and run structured beta programs and user testing initiatives with clear reporting., • Coordinate with product and engineering teams to escalate and resolve recurring issues., • Track key metrics around satisfaction, response time, and user retention to guide improvements., • Design and improve internal workflows and knowledge systems to ensure consistent, scalable support quality as the team grows., • Help shape self-service resources such as FAQs, help center content, and onboarding flows. What You Bring • 5+ years of experience in customer support, user operations, or community management., • Proven experience managing or mentoring a small support or community team., • Excellent communication skills with a user-first, empathetic mindset., • Hands-on experience managing online communities and feedback channels (WhatsApp, Discord, FB Groups)., • Strong organizational and problem-solving abilities in a fast-paced environment., • Familiarity with tools like Zendesk, Notion, or similar. What We Offer • A high-impact, high-ownership role at a growing consumer tech brand., • Remote-friendly culture with flexible working hours.

Job DescriptionDescription: ABOUT US At TTC, we are Enriching lives by connecting people and places. For over 100 years, we’ve been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives. Behind every unforgettable journey is a passionate team making it happen. That’s where you come in. OUR VALUES Everything we do is guided by our five shared commitments: • Value Every Voice - We put people first., • Act with Integrity - We do what’s right., • Explore Beyond Boundaries - We’re driven by curiosity., • Own the Outcome - We take responsibility for our decisions. As a Contact Center Sales Agent, you are the critical link between curiosity and conversion. You’ll serve as a trusted advisor, guiding prospective guests and travel partners through the vacation planning journey with confidence, enthusiasm, and expertise. You’ll manage inbound and outbound leads, actively engage warm prospects, and convert interest into bookings using a consultative, relationship-based sales approach. If you’re energized by closing sales, delivering standout guest experiences, and growing in a fast-paced, customer-first environment, we invite you to join our high-performing sales team. Here, sales enablement meets purpose—and your success fuels our guests’ unforgettable journeys. KEY RESPONSIBILITIES • Convert qualified leads into bookings by engaging with guests through phone, email, and chat using a strategic consultative sales approach., • Own your sales pipeline in Salesforce—log all activity, track follow-ups, and manage your portfolio of opportunities to closure., • Drive revenue across both B2C and B2B channels by recommending the right travel experiences based on each guest’s or advisor’s needs., • Maximize performance through disciplined lead follow-up, thoughtful discovery, and consistent outbound re-engagement, • Deliver exceptional service while achieving KPIs tied to conversion, retention, call quality, and guest satisfaction., • Stay current on product offerings, brand promotions, and travel trends to maintain expertise and credibility., • Contribute to team success by participating in enablement sessions, sharing best practices, and hitting collective goals., • Goal-Oriented – You thrive in a target-driven environment and love achieving (and exceeding) quotas., • Consultative Selling – You ask smart questions, listen actively, and guide customers to the right-fit product., • CRM Fluency – You’re confident navigating Salesforce to manage leads, track activity, and drive conversions., • B2B/B2C Savvy – You understand the nuances of both guest-facing and trade-partner support., • Relationship Builder – You’re authentic, engaging, and skilled at building rapport that drives repeat business., • Team Player – You share wins, collaborate generously, and contribute to a positive sales culture., • Remote Structured Environment Readiness - You bring experience working in a highly structured, performance-driven, fully remote environment with clear expectations and accountability measures., • Schedule Flexibility - You’re adaptable and able to support a 7-day contact center operation through rotating shifts, including mornings, evenings, weekends, and occasional holidays based on business needs,, • Peak Season Commitment - You’re willing to step in during high-volume periods and support overtime needs when demand increases., • Industry Commitment - You’re open to becoming TICO Certified (Travel Industry Council of Ontario) within your first 60 days of employment, with TTC covering the cost of your initial certification attempt., • Ability to start full-time if hired, on June 17, 2026.What We Offer You, • Competitive Compensation - $18/hour plus performance-based incentives., • Earn More with Uncapped Incentives: Along with a base rate of $18/hour, this role offers uncapped performance-based incentive opportunities. High performers typically average about $10,000 in additional annual incentive earnings, with top performers earning even more., • Growth Opportunities - Access to a learning budget, professional training programs, and career advancement pathways.

Job DescriptionCustomer Experience Representative (eCommerce Customer Service) In-Office | Full-Time | Monday–Friday A fast-growing eCommerce company specializing in premium apparel for babies, children, and adults is hiring a Customer Experience Representative to support daily customer service operations and deliver an exceptional post-purchase experience. This is an in-office customer service role ideal for candidates with experience in eCommerce customer support, order management, and online retail platforms such as Shopify. Key Responsibilities • Provide customer support via live chat, email, and occasional phone calls, • Assist customers with order status, returns, exchanges, subscriptions, and product inquiries, • Manage and resolve requests using Shopify, Loop Returns, and Corso, • Maintain accurate documentation of all customer interactions and case notes, • Deliver professional, timely, and empathetic customer service, • Meet individual performance metrics and contribute to overall team KPIs, • Identify trends in customer issues and communicate insights to internal teamsQualifications, • Strong written communication skills with high attention to detail, • Ability to manage multiple customer conversations in a fast-paced environment, • Customer-focused and solution-oriented mindset, • Goal-driven, accountable, and high-performing work style, • Comfortable working in an eCommerce or online retail environment, • Prior customer service experience required; eCommerce experience preferredWork Details, • Full-time, in-office position, • Monday–Friday schedule Employment eligibility will be verified through the E-Verify program. All new hires must be authorized to work in the United States. Background checks and/or drug screening may be required where permitted by law. How to Apply Text: APPLY to 714-676-5198 Apply Online: In Person: 2961 W. MacArthur Blvd., Suite 216 | Santa Ana, CA #3411CA

Job Description JOB DESCRIPTION: Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative. This role will support both our wholesale and e-commerce customers by delivering exceptional services across multiple communication channels including phone, email, chat, and online platforms. The ideal candidate is enthusiastic, detail-oriented, and thrives in a fast-paced environment. You will work closely with customers, sales representatives, and internal departments to assist with orders, returns, account management, shipment tracking, and general customer inquiries. This position requires someone who can multitask efficiently while maintaining a high level of accuracy, professionalism, and customer satisfaction. The successful candidate will have strong communication skills, a positive attitude, and the ability to adapt to a variety of customer needs. We are looking for someone who is eager to contribute ideas, grow within the company, and help continue delivering the highest level of service across all customer channels. Must be highly motivated, possess strong communication skills, thrive in a fast-paced environment, and be eager to work as a team player. As a company, we have donated 10% of our profits back to conservation every year since 1973 through our 10% Pledge. It is important that our employees share our passion for giving back. Company DescriptionAFTCO is a fishing and outdoor apparel company with a legacy of USA-made hardgoods, operating three divisions: AFTCO Clothing, AFTCO Tackle, and Marsh Wear. Now in our 67th year, we are a third-generation, family-owned business focused on long-term growth through independent retailers and direct-to-consumer channels. In an industry increasing driven by private equity and cheaply built products, we pride ourselves on being the opposite. The AFTCO brand delivers products built for extreme conditions - from the freezing temperatures of Michigan’s Upper Peninsula to the humid summers of Costa Rica. We focus on durability, performance-driven fabrics, and lasting construction, prioritizing function and subtle technical design. Since 1958, AFTCO has set the standard for fishing tackle and performance-driven technical apparel. We are passionate about our products, time on the water, giving back to the resources, and most importantly our employees. We believe strongly in taking our brightest employees and advancing their careers.AFTCO is a fishing and outdoor apparel company with a legacy of USA-made hardgoods, operating three divisions: AFTCO Clothing, AFTCO Tackle, and Marsh Wear. Now in our 67th year, we are a third-generation, family-owned business focused on long-term growth through independent retailers and direct-to-consumer channels. In an industry increasing driven by private equity and cheaply built products, we pride ourselves on being the opposite. The AFTCO brand delivers products built for extreme conditions - from the freezing temperatures of Michigan’s Upper Peninsula to the humid summers of Costa Rica. We focus on durability, performance-driven fabrics, and lasting construction, prioritizing function and subtle technical design.\r\n\r\nSince 1958, AFTCO has set the standard for fishing tackle and performance-driven technical apparel. We are passionate about our products, time on the water, giving back to the resources, and most importantly our employees. We believe strongly in taking our brightest employees and advancing their careers.

Job Description BrainMD is a leading provider of doctor-formulated nutraceutical supplements, educational media, and self-care solutions designed to optimize brain health and overall well-being. We were founded by Dr. Daniel G. Amen, a 12-time New York Times bestselling author, clinical neuroscientist, and world-renowned brain imaging specialist, with one powerful belief at our core: When you change your brain, you change your life. Dr. Amen is also the founder of Amen Clinics, with eleven locations nationwide serving more than 7,000 patient visits each month—and growing. His groundbreaking public television programs on brain and mental health have aired over 160,000 times, bringing science-based brain health education to millions of people worldwide. As a pioneer in brain SPECT imaging, Dr. Amen introduced a revolutionary way of understanding the brain. In 2015, Discover Magazine recognized his research on brain SPECT imaging as one of the top science stories of the year. Backed by decades of clinical experience and research, BrainMD’s scientific and clinical teams continually translate the latest findings into innovative, targeted formulas that support brain function, energy, memory and learning, mood, stress reduction, and sleep. Everything we do is rooted in science, compassion, and a commitment to transformation. Customer Care Specialist– Why This Role Matters As a Wellness Support Specialist at BrainMD, you will serve as a trusted guide and advocate for our customers, connecting with them daily via phone, email, and chat. Our goal is to deliver the best customer service experience in the world, and every interaction is handled with warmth, clarity, empathy, and purpose. At BrainMD, customer service is not a support function, it is a mission-critical role. For many customers, you may be the first real human connection they have with our brand, and at times, the person they turn to during moments of confusion, frustration, or vulnerability. Your voice, your words, and your ability to truly listen have a direct impact on how someone feels about their health journey. Success in this role requires more than technical skill. We are looking for individuals who genuinely put customers first, communicate exceptionally well (both verbally and in writing), learn quickly, and think beyond scripts to solve problems thoughtfully and creatively. You are not just answering questions, you are helping people feel heard, understood, and supported as they take meaningful steps toward better brain and mental health. Every conversation is an opportunity to build trust, restore confidence, and reinforce hope. The care you provide helps customers feel confident in their choices, remain consistent in their wellness journey, and continue investing in their well-being. When you do your job well, people don’t just stay with BrainMD-they feel grateful they found us. This position is based out of our Irvine office. Team members are expected to master our backend systems, develop a deep understanding of our proprietary products and ingredient terminology, and collaborate closely with cross-functional teams to ensure each customer experience is seamless, supportive, and memorable from start to finish. This role is ideal for people who take pride in doing meaningful work, believe kindness and clarity can change lives, and want to be part of a team that is setting a new standard for what world-class customer service truly looks like. Essential Duties and Responsibilities • Answer inbound phone calls promptly, professionally, and with warmth, • Respond to a high volume of customer emails and chats accurately and efficiently, • Ensure every prospective and current customer feels heard, valued, and confident in choosing BrainMD, • Represent the BrainMD brand with professionalism, empathy, and clear communication, • Assist customers with orders, returns, exchanges, subscriptions, and general inquiries, • Maintain up-to-date knowledge of products, promotions, and subscription management best practices, • Place outbound follow-up calls to prospective and existing customers as needed, • Provide clear, detailed explanations of products, services, and policies, • Think proactively and creatively to resolve issues and improve customer experience, • Identify and recommend opportunities to improve efficiency, processes, and workflows, • Resolve customer concerns independently when possible and escalate appropriately when needed, • Partner closely with the warehouse team regarding fulfillment, returns, cancellations, and defective products Qualifications and Requirements • High School Diploma or GED required, • Associate’s or Bachelor’s degree preferred, • Experience working with Supplements a plus., • Bilingual in Spanish is a plus, • Proficiency with Microsoft Office and basic computer systems, • Previous experience in customer service or customer-facing role, • Exceptional phone presence with professional demeanor, and natural sense of empathy, • Excellent listening skills with the ability to ask thoughtful, probing questions, • Strong problem-solving, critical thinking, and strong interpersonal skills, • Fast learner with the ability to quickly understand products and make appropriate recommendations, • Strong work ethic; self-motivated and comfortable managing multiple priorities in a fast-paced environment, • Clear, confident verbal and written communication skills, • Team-oriented mindset, positive attitude and genuine passion for helping and supporting others Physical Demands The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made. • Prolonged sitting, • Frequent typing and extended computer screen use, • Regular use of hands and fingers for office equipment and telephone, • Frequent hearing, listening, and speaking, • Occasional standing, walking, reaching, stooping, or bending Work Environment The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. Reasonable accommodation may be made. • Indoor, temperature-controlled office environment, • Moderate noise level

Job Description Job Title: Customer Service Supervisor Reports to: Director of Customer Experience Location: Tustin, CA Company: JustFoodForDogs, LLC Job Type: Full-time, Exempt About JustFoodForDogs: JustFoodForDogs, the #1 vet recommended fresh food for dogs, is dedicated to helping pets live longer, healthier lives through real, whole-food nutrition. Founded in 2010, JustFoodForDogs revolutionized the fresh whole food movement for dogs when it opened the first open-to-the-public kitchen cooking food for dogs. All of our recipes are formulated by veterinarians and made with 100% human-grade ingredients. Today, consumers can find JustFoodForDogs at JustFoodForDogs retail locations, their favorite retailers and on-line at JustFoodForDogs.com. The company’s offerings include daily meals, shelf-stable products, supplements, and treats. To learn more about JustFoodForDogs, visit JustFoodForDogs.com Position Overview: The Customer Service Supervisor is responsible for high-traffic office needs and must maintain excellent time management skills with a proven track record of setting and meeting ambitious goals in a Call Center atmosphere. We’re looking for a candidate with supervisorial experience who can recruit new talent, allocate both human and material resources efficiently, communicate with HR and coordinate with other departments on time-sensitive projects. Responsibilities and Duties Team Management & Development: • Recruit, hire, train, and onboard new call center agents., • Provide coaching, mentoring, and continuous feedback to improve individual and team performance., • Conduct regular performance reviews and take corrective action as needed., • Motivate the team and foster a positive and productive work environment., • Manage daily call center operations, including scheduling and staffing., • Monitor key performance indicators (KPIs) such as call abandonment and wait times., • Ensure team members adhere to all call center objectives, policies, and procedures., • Analyze data to identify trends and recommend process improvements., • Adhere to the companies “Best in Class” service model to increase customer satisfaction., • Meet productivity standards and goals set by the company while maintaining high quality calls, • Facilitate problem solving, • Act as a point of escalation for customer complaints and complex issues, ensuring timely and effective resolution., • Provide support and guidance to agents on handling difficult calls., • Prepare reports on team performance and operational results., • Collaborate with management and other departments to align on customer service strategies. Education: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • 3+ years of experience supervising call center operations:, • Experience with delegating responsibilities, • Experience with providing leadership and training to key personnel, • Experience with providing coaching and feedback to agents with regard to individual metrics and objectives, attendance, call quality, and other call center processes, • Experience with 7 day a week call centers., • Advanced written and verbal communication skills, • Possession of key competencies, including conflict management, business negotiation, organization, and decision-making, • Experience in supervising a dynamic call center environment including omni channel support. (Voice, Email, Chat), • Familiarity and experience with call center quality controls, • Experience with Salesforce, • Must have a willingness and ability to work weekends when necessary. This is a supervisory role. This role will be supervising both in-sourced and outsourced personnel and responsibilities. WORKING CONDITIONS • May vary, but generally: 20% of time standing, 70% sitting, 10% driving., • Direct contact with customers, dogs, and employees. Live Our Mission – We believe this is more than a job. It’s a cause. Be a Team Player – We put company goals and success first. Maintain a Positive Attitude – We bring energy, enthusiasm, and drive to everything we do. Deliver Results – We play to win. JUSTFOODFORDOGS is an Equal Opportunity Employer. JUSTFOODFORDOGS does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status or any other legally protected basis, and to the extent permitted by law.

Job Description Summary: As a Customer Service Agent, you’ll be part of Harbour’s dedicated Customer Experience team, supporting our web, store, and trade clients nationwide. You’ll be the first point of contact for customers, handling inquiries, resolving issues, and ensuring every interaction reflects Harbour’s brand promise of exceptional care. You’ll work closely with the Customer Service Lead and Director of Customer Experience to deliver outstanding service, uphold Harbour’s standards, and identify opportunities to improve processes and elevate the customer journey. Responsibilities: • Provide responsive, empathetic, and accurate support to web, store, and trade clients via phone, email, and live chat., • Manage customer inquiries related to orders, deliveries, product information, returns, and trade account support., • Resolve issues efficiently while maintaining Harbour’s tone, professionalism, and brand values., • Accurately document customer interactions in NetSuite and Hiver, ensuring records are complete and up to date., • Collaborate with internal teams (logistics, warehouse, retail, e-commerce, and finance) to track, resolve, and communicate updates., • Escalate complex or high-priority issues to the Customer Service Lead when appropriate., • Support process improvements and share insights that enhance the customer experience., • Maintain up-to-date product and brand knowledge to offer thoughtful, informed assistance., • Contribute to a positive team culture built on collaboration, care, and customer focus.Qualifications:, • 1–3 years of customer service experience in retail, e-commerce, or trade/wholesale environments., • Strong written and verbal communication skills., • Empathy, patience, and sound problem-solving abilities., • Proficiency with NetSuite, Hiver, and Shopify (or similar systems)., • Excellent attention to detail and data accuracy., • Ability to multitask and prioritize effectively in a fast-paced environment., • A proactive, team-oriented attitude and genuine passion for helping customers., • Experience in Business, Communications, or related field., • Experience supporting trade or wholesale accounts., • Familiarity with omni-channel retail operations., • Flexibility to work weekends or extended hours during peak sales periods.Performance Metrics/KPI's, • Customer Satisfaction (CSAT) and response time., • First Contact Resolution rate., • Accuracy and quality of customer documentation., • Collaboration and communication with internal teams. We are fully vertically integrated, designing and manufacturing our collections in-house to ensure exceptional quality, performance, and attention to detail. Harbour blends refined design with durable, sustainably sourced materials to create products that elevate outdoor living across residential, hospitality, and commercial spaces worldwide. Powered by JazzHR OTMTxIRfpt

Job DescriptionCompany Description At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage. Job Description The Customer Service Supervisor maintains a high bar for service quality and customer satisfaction across our global contact centers and service centers. This role helps define and execute the Global Customer Support strategy across all countries and languages Western Digital supports. Has a strong focus on using AI, analytics, and automation to scale quality, knowledge, and efficiency. You will own service level management, escalations and quality programs for internal teams and third-party vendors, foster continuous education, and partner across functions to deliver world-class customer support. ESSENTIAL DUTIES AND RESPONSIBILITIES • Day-to-day operations: Assist in managing daily call center operations and workforce planning across multiple regions and 10+ languages, ensuring consistent SLAs and a seamless omnichannel experience (voice, chat, email, social, self-service)., • Training and enablement: Maintain, design, and deliver training for GCSS agents, including new hire, customer service, social media. Review and maintain and update internal knowledge base to ensure accuracy and consistency., • Global vendor management: Partner with third-party vendors to meet KPIs related to quality, customer satisfaction, and efficiency; drive corrective actions and continuous improvement plans., • Social and product launches: Facilitate new social support programs and product introductions, ensuring teams and bots are trained and ready before launch., • Quality and compliance: Conduct quality audits across channels and regions. Ensure adherence to best practices, privacy and data handling standards, and regional regulations., • Escalations: Support direct customer engagement for internal and external escalations, driving timely, empathetic, and complete resolutions., • Governance and communication: Lead recurring operational reviews and cross-functional calls; attend QBRs as required; surface insights and recommendations to leadership., • Travel: Up to 5%, including international travel as needed AI Integration/ Responsibilites • AI strategy in support: Help define and operationalize the AI roadmap for customer support, including virtual agents, agent assist/copilots, knowledge retrieval, and intelligent routing., • Virtual agent excellence: Partner with product and engineering to design, test, and iterate chatbots and IVR/NLU flows; improve intent recognition, containment rate, and handoff quality., • Agent assist and knowledge: Deploy and maintain AI-powered tools that summarize contacts, suggest next best actions, generate responses, and surface knowledge; maintain prompt libraries and guardrails., • Quality automation: Leverage speech and text analytics, auto-QA, and sentiment analysis to increase coverage and consistency of evaluations; coach teams using data-driven insights., • Forecasting and WFM: Use machine learning–driven forecasting, capacity models, and real-time analytics to optimize staffing and service levels., • Experimentation and measurement: Run A/B tests on scripts, flows, deflection experiences, and knowledge content; track impact on CSAT, FCR, AHT, and cost-to-serve., • Data stewardship: Partner with Security, Legal, and Privacy to uphold data protection, PII handling, and responsible AI principles; maintain model and prompt governance, audit logs, and evaluation frameworks. REQUIRED • Bachelor’s degree or equivalent experience, with progressive experience managing customer service operations in fast-paced, multilingual environments. Consumer electronics experience preferred., • Proven track record running training and/or quality programs across internal teams and outsourced vendors., • Strong communication skills and executive presence; able to synthesize insights and influence cross-functionally., • Organizational excellence: adept at prioritizing multiple projects, coordinating across functions, and driving outcomes under deadlines., • Working knowledge of CRM and CCaaS platforms, online support tools, and MS Office/Office 365. PREFERRED • Hands-on with one or more of the following (or similar): Salesforce/Zendesk; CCaaS (Genesys, Amazon Connect); WFM/QA (NICE, Verint); conversational AI (Dialogflow, Lex, Azure OpenAI); BI tools (Power BI, Tableau)., • Building multilingual support programs and AI-enabled localization workflows., • Exposure to Responsible AI practices, data privacy (e.g., PII handling), and model/prompt governance. Key KPIs and success measures: • Customer outcomes: CSAT, NPS, effort score, complaint rate, FCR., • Efficiency: AHT, cost per contact, schedule adherence, backlog/aging., • Quality: QA scores, auto-QA coverage and agreement rate, policy adherence., • AI impact: bot containment/deflection rate, intent recognition accuracy, agent assist adoption, resolution time reduction, self-serve success rate., • Readiness: training completion, time-to-proficiency, knowledge search success, accuracy and freshness of content. Tools and ways of working. • Embrace data-driven operations: instrument dashboards, set baselines., • Teach and coach: enable teams to use AI safely and effectively., • Document and govern: maintain prompts, flows, and knowledge with versioning, testing, and approvals., • Collaborate globally: coordinate with regional leads and vendors to ensure consistency with local flexibility. Additional Information Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available here. Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 06/03/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline. Compensation & Benefits Details • An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs., • The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future., • If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. You will be eligible to be considered for bonuses under either WD’s Short Term Incentive Plan (“STI Plan”) or the Sales Incentive Plan (“SIP”) which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to WD's Standard Terms and Conditions for Restricted Stock Unit Awards. • We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the WD Savings 401(k) Plan.

Job Description WHY JOIN TAXRISE? At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients. Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions. ABOUT THE ROLE The Appointment Specialist plays a vital role in the success of our sales organization by acting as a bridge between our clients and Sales Representatives. This role is responsible for ensuring clients stay engaged, informed, and on track through key milestones of their journey—starting from initial enrollment through post-investigation follow-ups. You'll assist clients with completing documents in their client portal, guide them through financial profile submissions, and help schedule important calls. You'll also re-engage aged leads and follow-up with prospects who previously showed interest in our services. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced, client-focused environment. We're all about that in-person vibe—this role is 100% on-site! If you're excited to work side-by-side with our team (or are ready to make the move), then you're a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting! HOW YOU'LL BE REWARDED At TaxRise, Inc., we believe in rewarding hard work and dedication! We offer our team members competitive hourly pay and the opportunity to earn a monthly bonus based on individual productivity, with even greater earning potential for those who are highly motivated, organized, and love exceeding goals. • Base pay: $18.00 - $20.00 per hour (full-time, 40 hours per week) WHAT YOU'LL DO • Manage a pipeline of newly enrolled clients and assist in completing pending documentation, agreements, and financial profiles through the client portal., • Contact clients via phone, email, and text to verify information, confirm initial payments, and obtain required signatures., • Follow up with clients to schedule their second call with the Sales Representative, where the tax investigation results and resolution program will be reviewed., • Reconnect with aged prospects who previously expressed interest but did not enroll, and assign re-engaged leads back to Sales Representatives., • Maintain accurate and up-to-date notes, case statuses, and communication logs in our CRM system (Salesforce)., • Assist clients in rescheduling missed appointments and following up on unresponsive cases to keep the pipeline moving forward., • Perform periodic audits of client cases to ensure all requirements are met and processes are followed., • Collaborate with internal departments (e.g., Processing, Client Success) to gather missing documents or details., • At least 2 years of experience in a support, administrative, or client-facing role, preferably in a high-volume, fast-paced environment., • Strong communication skills, both written and verbal, with a customer-first mindset., • Excellent organizational skills and attention to detail., • Proven ability to manage multiple priorities and follow up on time-sensitive tasks., • Comfortable navigating CRM platforms (Salesforce preferred) and task management tools., • Tech-savvy with working knowledge of Google Workspace (Gmail, Sheets, Calendar), Microsoft Office, and tools like Calendly and internal chat systems (e.g., Slack)., • Self-motivated and resourceful; able to take initiative and work independently while collaborating effectively with a team., • High level of discretion when handling confidential information. We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family: • Medical, Dental, and Vision Insurance (starting after 60 days), • Paid Time Off, • 401(k) retirement plan with company match, • Professional Development Program to support your growth, • Access to our on-site gym and gaming lounge, • Catered team lunches every Friday At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do. When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives. We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation. If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution. OUR COMMITMENT At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law. TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know. California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.

Job DescriptionSalary: $70,000 - $75,000 Who We Are: Archipelago Companies, a portfolio of highly successful consumer lifestyle brands, is seeking a talented and passionate individual with an entrepreneurial mindset to join our team. Our brands, including OluKai, Kaenon, Melin, Roark, and Tradewind Services are leaders in their respective markets, offering high-quality products and authentic marketing stories direct to consumers. At Archipelago Companies, we pride ourselves on our commitment to integrity, and we strive to create a culture of excellence in everything we do. If you are a driven and innovative individual with a passion for consumer brands, we invite you to apply for our open position and become a part of our dynamic and growing team. About the Role: Were seeking an IT Support Specialist to provide a mix ofTier 1 helpdesk supportandTier 2 technical supportfor our SaaS-first environment. This role requires~50% travelto satellite offices to deliveronsite support, support office setups, and participate in anonsite rotation schedule. Youll be a key point of contact for end users while also partnering with IT Systems and Security to resolve escalations and improve reliability. Key responsibilities in the following areas include but are not limited to: End User Support (Tier 1) • Provide timely support via ticketing system, chat, phone, and in-person onsite visits., • Troubleshoot common issues: account access, MFA/SSO login, SaaS apps, email/collaboration, endpoints (laptops/mobile), printers/peripherals, conferencing/AV basics., • Execute onboarding/offboarding tasks: device setup, user orientation, standard access provisioning steps, and documentation. Backend Support (Tier 2) • Handle escalations involving deeper troubleshooting and coordination: identity/access group issues, device management (MDM), endpoint security tooling, and SaaS administration tasks., • Assist with incident response basics (e.g., device isolation steps, evidence gathering, coordinating with Security/IT Ops)., • Partner with Systems Admins/IT Manager to drive root-cause fixes and reduce recurring tickets. Onsite / Field Support (50% travel) • Travel to satellite offices on a regular schedule to provide hands-on support., • Support office readiness: workstations, conference rooms, basic network/Wi-Fi troubleshooting, inventory/asset audits, and local vendor coordination., • Participate in an onsite support rotation to ensure coverage and rapid response for high-impact issues. Process & Documentation • Maintain knowledge base articles and repeatable runbooks for common issues., • Track assets (devices, peripherals) and support license access workflows., • Contribute to service improvements: ticket categorization, automation suggestions, and user training. Required Qualifications • Bachelor's degree preferred, • 3+ years inIT support/helpdesk/desktop support(Tier 1) with exposure to Tier 2 tasks., • Strong troubleshooting skills across: Windows/macOS, mobile devices, common SaaS tools, and basic networking fundamentals., • Experience with a ticketing system (e.g., Jira Service Management, Zendesk, ServiceNow)., • Comfortable supporting users in-person and remotely; strong customer service mindset., • Ability to travel~50%and participate in an onsite rotation schedule. Preferred Qualifications • Experience withidentity and access(Okta/Azure AD/Google Workspace), MFA, RBAC groups., • Experience withMDM/device management(Intune/Jamf/Workspace ONE)., • Basic SaaS admin experience (Google Workspace/Microsoft 365, Slack, Zoom, etc.)., • Familiarity with retail or multi-site operations and supporting distributed teams., • Scripting/automation interest (PowerShell/Bash) or workflow automation experience. Location & Office Structure:This is an in-office hybrid position with significant travel(~50%) to satellite offices in Irvine and San Clemente. Mandatory 4 days per week in office with the option to work from home 1 day per week. Participation in onsite rotation schedule (hours and cadence defined by region/coverage needs). Compensation: The salary range for this position is: $70,000 - $75,000, based on the experience that you bring to the position. Benefits and Perks: • Complimentary chef prepared breakfast and lunch provided Monday - Thursday, • Generous product gift program and all brand discounts, • Growth opportunities within the Archipelago family of brands: OluKai, Kaenon, Melin, Roark, • Company bonus program, • 5 year and 10 year Milestone Anniversary travel gifts, • Medical, Dental, Vision insurance in accordance with plan guidelines, • Company paid life insurance in accordance with plan guidelines, • 401k with employer match in accordance with plan guidelines, • 15 Days of PTO accrued annually, plus one additional day of PTO every year on your anniversary, and 3 Floating Holidays per year, • Paid beach and giveback days, bi-annual team building events and other in-person celebrations, • Work with talented and great people who share a love of the ocean lifestyle, • OluKai is a Certified B Corporation with paid company service days Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individuals race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at . Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

Job DescriptionDescription: Position Overview: The Customer Care Coordinator will be responsible for providing front-line support to all of our referral sources and customers. The position requires you to provide exceptional customer service while handling a high volume of customer orders/calls. The Customer Care Representative will need to have the ability to multi-task, be detail oriented, and well-organized, as the position requires a lot of follow-ups to be able to complete the orders/calls. Essential Job Functions: • Receive incoming orders/communication via fax, email, or other platforms from referral sources and customers., • Answering the high volume of incoming telephone calls from referral sources and customers., • Welcome patients, visitors, and vendors upon arrival at the office., • Answer patient questions, monitor the logbook, ensuring lobby is well maintained., • Handles inbound and outbound communications (calls, emails, fax, text)., • Create and process orders based on incoming telephone inquiries and faxes, • Utilize technology initiatives and platforms, such as (but not limited to) HIPAA-compliant text, chat features, and other communication avenues as established by the company., • Verify insurance eligibility and coverage., • Provide exceptional customer service while speaking on the phone., • Complete member intake, create and schedule orders accurately based on established quality assurance standards., • Ensure data is entered accurately and in a time-sensitive manner., • Inform patients and collect applicable copays, deductibles, and balances., • Inform patients about financial obligations and purchase vs. rental options., • Completely document patients’ accounts with proper notes and account updates., • Follow up on all open tasks in a timely manner., • Maintains working knowledge of current home care products and services offered by Stance Health Solutions and all applicable insurance guidelines regarding eligibility for coverage and reimbursement., • Adhere to all applicable guidelines, including HIPAA, OSHA requirements, and account sensitivity., • Work with patients, insurance companies, payors, and physicians to ensure all documentation is received., • Adhere to the policies and procedures of the company and processes set forth by the Customer Care leadership., • Must participate in mandatory on-call and call-back programs to respond to emergencies., • High school diploma or equivalent preferred., • Minimum two years' experience in customer service preferred., • At least one year of Call Center or medical / healthcare environment experience preferred., • Excellent listening skills and communication in an empathetic manner., • Able to operate office equipment including computers and supporting words. processing, spreadsheets, and database applications. Working knowledge of Microsoft Office (i.e. Word, Excel, Outlook)., • Ability to communicate professionally and tactfully, both orally and in writing., • Knowledge of major insurance carrier reimbursement guidelines and eligibility coverage is a plus., • Ability to work in a fast-paced environment, multitasking while keeping the focus on the customer., • Must be available for work evenings, weekends, and holidays if needed.

Job Description Customer Service Representative – Be the Voice That Makes a Difference Full-Time| Competitive| Work-Life Balance Built In About the Role We’re hiring Customer Service Representatives who are great listeners, quick thinkers, and love helping people. Whether you're experienced or just starting out, this role offers full training, real support, and a clear path to grow. You’ll handle inquiries, resolve problems with empathy, and make each customer interaction a positive one. What You'll Be Doing: • Answer customer questions via phone, email, zoom calls and/or chat, • Provide product or service information with a positive, problem-solving attitude, • Document customer interactions and follow up as needed, • Collaborate with team members to resolve complex issues What You Bring to the Table: • Clear communication and a calm, friendly tone, • Patience, empathy, and a genuine desire to help people, • Ability to work independently and as part of a team What We Offer: -Competitive Pay -Training – We set you up for success from day one -Remote or In-Office Flexibility – Depending on your location -Career Growth – Move up into leadership, or training roles -Supportive Culture – No micromanagement, just mentorship-Modern Tools – Tech that works with you, not against you Perks & Benefits: • Medical, Dental & Vision Insurance, • Mental Health + Wellness Resources, • Retirement Plans, • Employee Recognition & Rewards Program, • Team Events

Job Description Job Title: Customer Service Specialist Reports to: Customer Service Supervisor Location: Tustin, CA Company: JustFoodForDogs, LLC Job Type: Full-time, Non-Exempt About JustFoodForDogs: JustFoodForDogs, the #1 vet recommended fresh food for dogs, is dedicated to helping pets live longer, healthier lives through real, whole-food nutrition. Founded in 2010, JustFoodForDogs revolutionized the fresh whole food movement for dogs when it opened the first open-to-the-public kitchen cooking food for dogs. All of our recipes are formulated by veterinarians and made with 100% human-grade ingredients. Today, consumers can find JustFoodForDogs at JustFoodForDogs retail locations, their favorite retailers and on-line at JustFoodForDogs.com. The company’s offerings include daily meals, shelf-stable products, supplements, and treats. To learn more about JustFoodForDogs, visit JustFoodForDogs.com Job Summary We are seeking a Customer Service Specialist who is passionate about pets and committed to delivering exceptional customer experiences. In this role, you will serve as a trusted resource for pet parents, helping them understand our products and services while building long-term relationships rooted in care, trust, and transparency. The most successful candidates are strong communicators who enjoy problem-solving, multitasking, and collaborating across teams to improve the overall customer experience. Key Responsibilities Customer Interaction & Resolution The "bread and butter" of the role is managing direct communication across multiple channels (phone, email, live chat, and social media). • Active Listening & Inquiry Handling:Identifyingthepetparent and pet’strue needs by listening carefully and asking clarifying questions., • Conflict De-escalation:Managing frustrated or angrypetaprentswith patience and empathy to turn a negative experience into a positive one., • Troubleshooting:Diagnosing technical or service-related issues and providing step-by-step solutions., • Escalation Management:Knowing when a problem is beyond their scope and routing it to theappropriate specializedteam or manager. Agents often handle the logistical side of the pet parent relationship. • Order Processing:Assistingwith placing orders, tracking shipments, and managing cancellations., • Billing & Payments:Processing refunds, adjusting bills for errors, and explaining complex fee structures or insurance policy terms. Accurate record-keeping is critical for a company's data integrity and future service improvements. • CRM Documentation:Recording every interaction in a Customer Relationship Management (CRM) system (like Salesforce) to ensure a "single source of truth." Modern agents don't just react; they actively seek to add value. • Product Knowledge:Maintainingexpert-level knowledge of all products, services, and current promotions., • Upselling & Cross-selling:Suggesting relevant product upgrades or accessories that genuinelybenefitthe customer., • Follow-ups:Checking back with customers after a resolution to ensure they are satisfied and to build long-term loyalty., • Performadditionaltasks and responsibilities as assigned by management Core Competencies: The "How" You Work • Pet ParentAdvocacy & Empathy: A genuine passion for pet health, translated into a "customer-first" mindset. Youdon'tjust solve tickets; you listen, empathize, and resolve concerns with a human touch., • Omnichannel Communication Mastery: High-levelproficiencyin shifting seamlessly between phone, email, live chat, SMS, and social media whilemaintaininga professional and consistent brand voice., • Critical Thinking & First-Contact Resolution: Strong problem-solving skills with the autonomy to assess complex needs and the confidence to guide apet parent's decision-making process in a single interaction., • Adaptive Workflow Management: The ability to multitask across multiple software tabs and communication streams without losing organization or speed in a fast-paced environment., • Operational Discipline & Schedule Adherence: Proven ability to strictly follow a call center schedule, including assigned breaks and lunch periods, to ensure consistent coverage for our customers., • Professional Punctuality:A track recordof reliability with a commitment to being "ready to roll" at the start of every shift., • Dynamic Scheduling Flexibility: Ability toworka flexible schedule that includes weekends, evenings, and holidays as needed to support a 24/7 customer base., • 3+ Years of High-Volume Service: Experience in a call center, consultative sales, or retail environment. Specific experience in pet nutrition or veterinary services is a significant advantage., • Digital Proficiency (CRM): Advanced experience using CRM tools to document interactions; Salesforce experience is highly preferred., • Consultative Selling: Ability to explain product benefits clearly and confidently "close the loop" by guiding customers toward the right nutritional solutions for their pets., • Education: High School Diploma or equivalent required; a four-year degree is preferred. Tenets of the Pack (Company Values) Live Our Mission – We believe this is more than a job. It’s a cause. Be a Team Player – We put company goals and success first. Maintain a Positive Attitude – We bring energy, enthusiasm, and drive to everything we do. Deliver Results – We play to win. JUSTFOODFORDOGS is an Equal Opportunity Employer. JUSTFOODFORDOGS does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status or any other legally protected basis, and to the extent permitted by law.

Job Description About ConsumerDirect At ConsumerDirect, we’re transforming the way consumers control their credit, money and privacy through innovative software solutions. As one of Orange County’s Best Places to Work for four years running, we pride ourselves on a collaborative, inclusive, and growth-focused culture. Join our passionate team of professionals dedicated to making a real impact in the financial technology space. As we continue to scale and innovate, we’re looking for a talented individual to join us in our mission to revolutionize the industries we serve. Position Overview: We are looking for a highly motivated, detail-oriented, empathetic, tech-savvy Support Representative (with bilingual Spanish skills a strong plus) to help support our Customer Service team. Our ideal candidate loves to work in a call center environment along with providing superb customer service. This role is responsible for delivering timely and effective assistance to customers by resolving inquiries, troubleshooting product or service issues, and ensuring a positive customer experience. Responsibilities • Handle and respond to constant inbound and outbound calls from customers and partners, providing professional, solution-focused support., • Respond promptly to customer and partner inquiries via phone, email, and chat while maintaining a positive and professional attitude., • Identify, troubleshoot, and resolve product or service issues in a clear, efficient, and professional manner., • Accurately document all customer and partner interactions using the internal CRM (e.g., HubSpot)., • Upsell products and services based on customer needs where appropriate., • Maintain up-to-date knowledge of company products, services, and policies., • 1+ years of Customer Service experience (Call center experience is a plus!), • Bilingual in Spanish (preferred), • Ability to commute reliably to the office is required., • Ability to provide over-the-phone customer support., • Familiar with basic tech functions (resetting passwords, account maintenance, updating profiles, etc.)., • Familiar with Microsoft Excel and Outlook., • Able to manage a high volume of inbound calls., • Excellent ability to communicate over the phone, via email, and over video calls., • PTO will be accrued each pay period as follows: employees will earn 40 hours (equivalent to 1 week) of PTO annually from 90 days through their first year of service. After completing one year, the accrual increases to 80 hours (2 weeks) annually, also accrued per pay period., • At the start of each calendar year, employees will receive the following additional time off as Sick Leave: 5 days (40 hours)., • 10 Paid Holidays throughout the year., • 401(k) retirement plan to help you save for the future., • Comprehensive medical, dental, and vision plans with PPO and HMO options, covering employees and their dependents., • $20,000 company-sponsored life insurance and employer-sponsored long-term disability coverage., • A $1,500 annual stipend for learning and development to support your professional growth., • Free daily energy drinks, coffee, and snacks., • Health and wellness benefits, including an LA Fitness membership. Equal Opportunity Statement "Consumer Direct embraces diversity, culture, and equal opportunity in a serious way. We are committed to promoting a workplace that represents a wide variety of, backgrounds, perspectives, skills and experiences."

Job Description Shared Medical Bills Examiner Healthcare is increasingly unaffordable for many Americans. For those who can afford it, they are in a health insurance system that has become more confusing, restrictive, and lower value with each passing year. Here at WeShare our mission is to bring better healthcare to America at a better price. We offer consumers a member-to-member health sharing program that is much more cost effective than standard health insurance while providing access to over 1.2 million physicians across the country. Come join us on this important journey to create the next generation of healthcare! WeShare is a rapidly growing faith-based nonprofit that strives to do good while delivering great and affordable healthcare. The company is led by senior executives with an extensive background in both for-profit and not-for-profit enterprises. If you have a bias for action, enjoy challenges, and love creating impact in a massive industry, WeShare might be the place for you! About this role The Shared Medical Bills Examiner plays a key role in reviewing, processing, and resolving medical bills submitted through WeShare’s shared services model. This role is ideal for someone looking to build a career in healthcare operations, medical billing, or claims processing. You’ll work closely with providers, members, and internal teams to ensure bills are handled accurately, efficiently, and in alignment with WeShare’s guidelines. Key Responsibilities Medical Bill Review & Processing • Review incoming shared medical bills for accuracy, completeness, and eligibility under WeShare guidelines, • Verify member information, provider details, coding accuracy, and supporting documentation, • Process bills in a timely manner while adhering to internal policies and regulatory requirements, • Investigate and resolve issues related to denied, incomplete, or disputed bills, • Communicate with providers to clarify billing questions, coding issues, or documentation needs, • Coordinate with internal teams to ensure proper adjudication and sharing decisions, • Accurately enter billing details, notes and updates into systems, • Maintain organized, detailed records of bill status, provider communications, and resolution steps, • Assist providers and members with questions related to bill status, eligibility, sharing guidelines, and required documentation, • Deliver clear, courteous, and professional communication across phone, email, and chat, • Follow established workflows to ensure consistency and accuracy in bill processing, • Escalate complex or unusual cases to senior team members as needed, • Support continuous improvement by identifying recurring issues or process gaps Required Qualifications • High school diploma or equivalent, • 6+ months of experience in customer service, administrative, or healthcare support role, • Strong attention to detail and accuracy in data entry, • Ability to manage a high volume of tasks in a fast-paced environment, • Clear and professional communication skills, both written and verbal, • Experience in medical billing, claims processing, or healthcare administration, • Familiarity with CPT, ICD-10, or HCPCS codes, • Understanding of healthcare billing workflows or insurance processes, • Strong organizational skills and ability to prioritize effectively, • Customer service mindset with a focus on problem-solving What we offer • Competitive Hourly, • Ability to make important enhancements to the Healthcare industry., • Great culture where you work with the founders and key stakeholders in a relaxed, but innovative atmosphere. UHSM is an Equal Opportunity Employer. Our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business needs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and