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Job Description In the Quality Improvement Specialist role, you will be responsible for identifying, implementing, and managing cross-setting quality improvement strategies based within hospital, nursing home, home health, hospice, dialysis and physician practice settings. The Quality Improvement Specialist works with senior leadership, direct care and performance improvement professionals in these settings to ensure the implementation and ongoing internal monitoring of evidence-based interventions in a timely and effective manner. The Quality Improvement Specialist also works with professional health care organizations and community-based organizations to enlist their support as partners in improving transitions of care across the health care continuum. Collaborates with subject matter experts on topics such as infection prevention, (including COVID-19), immunizations and drug safety to carry out one-to-one quality improvement (QI), small group educational activities, learning action networks and resource development. Duties to include but not limited to: • Recruiting and engaging health care providers, community-based organizations, faith-based organizations, community centers, human service agencies, political leaders, business leaders, media, consultants, educational institutions and others in collaborative partnerships to identify opportunities to improve patient outcomes related to quality and efficiency., • Establishing and facilitating learning and action networks using in person meetings, teleconferences, and webinars., • Providing technical assistance to healthcare providers on root cause analysis research methods to define opportunities to improve outcomes of care and avoid harms., • Managing groups of providers by monitoring clinical outcomes and quality improvement measures to demonstrate sustainment of initiatives., • Monitoring closely the progress of provider intervention efforts and maintain a tracking system for the adopted interventions., • Ensuring internal reports and required documentation are completed and submitted on time., • Presenting results of interventions through meetings with internal and external customers (i.e., Government agencies, providers, IPRO management and staff) and through large group presentations at conferences and meetings, as requested., • Assessing the quality improvement training and information needs of clinicians, administrative, and ancillary staff and coordinate appropriate educational efforts., • Working closely with the data analysts in the design of reports required to monitor provider and department performance, making necessary adjustments in interventions and plans in response to findings., • Attending and participating in IPRO regional conferences, department meetings and professional education meetings., • Participating as an active member of HealthCare Quality Improvement (HCQIP) team and works to ensure that the department meets all the defined goals and deliverables in assigned contract(s). This position is office based at our Jericho, NY or Albany, NY office. QUALIFICATIONS: • Superior communication skills (verbal and written) with the ability to communicate quality improvement data and methods to health care providers and community stakeholders with varying technical and clinical backgrounds., • Knowledge of the principles and practices of health care quality improvement and community organizing. Experience with quality improvement research techniques and knowledge of disparities in the care of underserved populations., • Strong interpersonal skills with a proven record of developing productive relationships with health care provider staff, consumers and stakeholders., • Strong time management skills with the ability to multi-task and meet multiple deadlines., • Proven record of success in promoting improvement in community health quality and efficiency., • Ability to work independently with minimal supervision, as well as in a team environment., • Computer proficiency with a developed knowledge of Microsoft applications (Word, Excel, PowerPoint and Smartsheet)., • Ability to provide formal and informal presentations to internal staff and external customers., • Ability to travel to conduct various quality improvement intervention meetings, participate in regional IPRO conferences, attend project specific educational and/or collaboration meetings, and meetings with government agencies as required. EDUCATION & EXPERIENCE: • Bachelor’s degree in education, nursing, public administration, public policy, public health or degree in related healthcare field, OR RN with Associate’s degree required., • Two (2) years of experience working in health care quality improvement, required., • Certified Professional in Healthcare Quality (CPHQ) or other quality certification, preferred. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The annualized salary range for this position is $75,000.00 – $80,000.00. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.

Job Description JOB DEFINITION: Provide individualized coaching, support, and coordination to participants of the Project FORWARD program. Conduct initial and ongoing assessments to identify each participant's needs, strengths, goals, and resources. Maintain effective communication with participants and other service providers to coordinate program activities and ensure Individual Development Plan goals are achieved. Flexibility required for potential nights & weekends to accommodate outreach/workshops/intakes etc. EDUCATIONAL REQUIREMENTS: Bachelor's degree in human services, social work, mental health counseling, or related field; Master's Degree preferred EXPERIENCE REQUIRED: Experience in a mental health related field, coordination of services, employment/education services, completing collateral contacts. Bilingual in English and Spanish preferred. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Conduct outreach to recruit/engage potential participants & community organizations serving the target population, presentations to community providers and government entities., • Conduct intakes for potential participants in cooperation with Facilitator both in the office and in the community., • Conduct initial and ongoing assessments of participants to determine strengths, needs, goals, and resources., • Establish and maintain a relationship with participants and serve as a consistent point of contact with them through their participation in the program., • Create and monitor each participant's Individual Development Plan to ensure all goals are achieved, and document progress as needed., • Assist with referrals and provide follow up to make sure participants are linked to internal and external resources to best meet their needs., • Maintain consistent and professional contact with team members and collateral contacts to ensure coordination of care and services., • Assist Evaluation Team with research elements of the program and data collection in relation to the local and federal evaluations, including nFORM surveys., • Complete program documentation of participants' progress in both participant record and electronic health records., • Conduct relationship workshops using evidence-based curricula. Provide support to participants around workshop content and any barriers to engagement as needed both in the office and in the community., • Participate in team meetings as scheduled., • Support Data Manager with CQI tasks related to the program, including: participant data progress tracking, data sharing with the individuals to whom it applies to facilitate partnered decision-making & progress updates, work with the entire CN Guidance team to apply the Plan-Do-Study-ACT continuous quality improvement approach to address systemic, organizational challenges, complete QI Training during onboarding and participate in QI refresher training as needed., • Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep participants informed of progress, • Complete QI Training during onboarding and participate in QI refresher training as needed., • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees., • Other duties as assigned. BENEFITS: We offer an attractive and competitive benefits package for full time employees which includes but not limited to: • Medical, • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities, • Employee Perks and Discounts to Broadway shows and more 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more. _ If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2026, 8 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives., • Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference. It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.'

Job DescriptionSr Project Manager, Laboratory ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. As a Senior Project Manager, Laboratory at ICON, you will design and analyse clinical trials, interpreting complex medical data, and contribute to the advancement of innovative treatments and therapies. Senior Project Manager, Laboratory You will oversee clinical laboratory operations workstreams, ensuring deliverables meet quality and timeline expectations. Key responsibilities include: • Ensure client satisfaction by acting as the Client's main contact in all matters regarding ICON Central Laboratories' (ICL) services, including the setup and day-to-day management of studies., • Attend and represent ICL at Client meetings., • Manage studies in accordance with Good Clinical Practice., • Provide Clients with regular study updates and communicate study progress to Clients and PM Leadership in a responsible and professional manner., • Represent Project Management at internal interdepartmental meetings or interdivisional meetings within ICON., • Act as the sponsor’s main contact person in all matters regarding our central laboratory services, following up and responding to clinical study specific inquiries from Sponsors, Physicians, CRA and CRO representatives and the ICON Site Services Department., • Review newly assigned protocols and Amendments. Coordinate and manage the completion of the Clinical Laboratory Worksheet (CLW) and communicate information as required to other departments within ICON Central Laboratories (and ICON Clinical CRO if appropriate)., • Enter protocol parameter information into PACS//ICOLIMS and other systems for new and/or amended protocols. Prepare and review clinical study specific materials. When possible, coordinate with other departments for the preparation of study specific materials., • Ensure that proper guidelines for communication are set at study start-up and maintained throughout a study by creating and updating the study specific Communication and Escalation Plan. Maintain clinical study specific study files and ensure that all appropriate documents are properly maintained and filed., • Monitor study progress throughout the study, using ICON tools and communicate pertinent information to clients/sponsors. Provide Sponsors with study management reports. Provide client with support on ICO Labs system. Inform team leader about study progress. Escalate issues of potential client/site dissatisfaction to appropriate management., • Proactively monitor study budget., • Set the timelines for and monitor the progress of shipment requests for storage samples and verify data., • Close the protocol as per ICL procedures. Includes facilitating DB Lock and coordinating with relevant internal departments., • Attend and represent ICON at Sponsor Investigator Meetings, Kick-Off Meeting Bid Defenses, or Initiations., • Performs additional relevant responsibilities as requested by management. Your Profile: You will have solid clinical laboratory operations experience, with the ability to manage competing priorities and develop your team. Required qualifications and experience: • Bachelor's degree in a relevant field such as life sciences or healthcare., • Previous experience in project management within a laboratory or clinical research setting., • Strong leadership skills with the ability to mentor and train junior PMs., • Excellent communication and interpersonal skills, with the ability to represent the company at client meetings and internal meetings., • Detail-oriented with strong organizational skills to effectively manage study documentation, timelines, and budgets., • Willingness to travel as required (approximately 20%), • Minimum of 5 years of experience in a clinical laboratory, clinical trials, or customer management role in a life science related organization., • Minimum of 3 years of Project Management experience in a service area serving clinical trials, such as IVRS, Clinical supply packaging and distribution, medical imaging, data management. #LI-FL1 Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Rewards & Benefits ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include: • Competitive base salary and performance related incentives, • Health and wellbeing programmes including medical, dental, and vision coverage where applicable, • Retirement and pension plans, • Life assurance and disability coverage, • Employee assistance programmes and wellbeing resources, • Learning and development opportunities through structured training and career pathways Benefits may vary depending on role and location. Visit our careers site to read more about the benefits ICON offers. Inclusion and Accessibility ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here. Are you a current ICON Employee? Please click here to apply

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a Senior Project Manager, Laboratory at ICON, you will design and analyse clinical trials, interpreting complex medical data, and contribute to the advancement of innovative treatments and therapies. You will oversee clinical laboratory operations workstreams, ensuring deliverables meet quality and timeline expectations. Key responsibilities include: • Ensure client satisfaction by acting as the Client's main contact in all matters regarding ICON Central Laboratories' (ICL) services, including the setup and day-to-day management of studies., • Attend and represent ICL at Client meetings., • Manage studies in accordance with Good Clinical Practice., • Provide Clients with regular study updates and communicate study progress to Clients and PM Leadership in a responsible and professional manner., • Represent Project Management at internal interdepartmental meetings or interdivisional meetings within ICON., • Act as the sponsor's main contact person in all matters regarding our central laboratory services, following up and responding to clinical study specific inquiries from Sponsors, Physicians, CRA and CRO representatives and the ICON Site Services Department., • Review newly assigned protocols and Amendments. Coordinate and manage the completion of the Clinical Laboratory Worksheet (CLW) and communicate information as required to other departments within ICON Central Laboratories (and ICON Clinical CRO if appropriate)., • Enter protocol parameter information into PACS//ICOLIMS and other systems for new and/or amended protocols. Prepare and review clinical study specific materials. When possible, coordinate with other departments for the preparation of study specific materials., • Ensure that proper guidelines for communication are set at study start-up and maintained throughout a study by creating and updating the study specific Communication and Escalation Plan. Maintain clinical study specific study files and ensure that all appropriate documents are properly maintained and filed., • Monitor study progress throughout the study, using ICON tools and communicate pertinent information to clients/sponsors. Provide Sponsors with study management reports. Provide client with support on ICO Labs system. Inform team leader about study progress. Escalate issues of potential client/site dissatisfaction to appropriate management., • Proactively monitor study budget., • Set the timelines for and monitor the progress of shipment requests for storage samples and verify data., • Close the protocol as per ICL procedures. Includes facilitating DB Lock and coordinating with relevant internal departments., • Attend and represent ICON at Sponsor Investigator Meetings, Kick-Off Meeting Bid Defenses, or Initiations., • Performs additional relevant responsibilities as requested by management. Your Profile: You will have solid clinical laboratory operations experience, with the ability to manage competing priorities and develop your team. Required qualifications and experience: • Bachelor's degree in a relevant field such as life sciences or healthcare., • Previous experience in project management within a laboratory or clinical research setting., • Strong leadership skills with the ability to mentor and train junior PMs., • Excellent communication and interpersonal skills, with the ability to represent the company at client meetings and internal meetings., • Detail-oriented with strong organizational skills to effectively manage study documentation, timelines, and budgets., • Willingness to travel as required (approximately 20%), • Minimum of 5 years of experience in a clinical laboratory, clinical trials, or customer management role in a life science related organization., • Minimum of 3 years of Project Management experience in a service area serving clinical trials, such as IVRS, Clinical supply packaging and distribution, medical imaging, data management. Employment with ICON is contingent upon having the legal right to work in the country where the role is based. ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include: • Competitive base salary and performance related incentives, • Health and wellbeing programmes including medical, dental, and vision coverage where applicable, • Retirement and pension plans, • Life assurance and disability coverage, • Employee assistance programmes and wellbeing resources, • Learning and development opportunities through structured training and career pathways Benefits may vary depending on role and location. ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Medical Office Support Garden City, NY Full-Time/Regular NYU Langone HospitalLong Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. We have an exciting opportunity to join our team as a Patient Liaison - Bariatric Surgery - Garden City. In this role, the successful candidate is responsible for assisting patients in completing their insurance requirements and clinical clearances to optimize patient satisfaction at WUH and to meet departmental goals and objectives. • Performs other duties as assigned, • Enter data from Seminar Satisfaction Surveys and Patient Satisfactory Surveys into online survey system. Report pipeline status to Bariatric Coordinator, Practice Manager and surgeons on a monthly basis., • Ability to function as part of a team and promote teamwork. Organizational skills to accurately keep track of patients status. Time management and multi-tasking capability to monitor numerous patients simultaneously., • Attend informational seminars and participate in presentation., • Act as a contact person for all patients questions and concerns. Maintain and manage pipeline on behalf of hospital and practice., • Call patients to remind them about seminar. Call patients who did not attend seminar within 48 hrs. and invite them to register for the next seminar. Call patients to remind them about appointments for office consults Manage the assignment of patients without a surgeon preference. Field patients calls regarding work-up paperwork., • Meet with each patient at the end of initial consultation to explain insurance requirements and pre-op work up, as well as take before pictures. Track patients appointments, labs, diagnostic tests, consults and insurance requirements in computer system., • Proactively call patients in the pipeline every two weeks. Refer specific surgery questions to the surgeon. Interpersonal skills to effectively and accurately communicate with patients. Recognizes and responds to issues that may cause problems and/or refers issues through proper chain of command., • Attends and participates in staff meetings. Maintain patient confidentiality. Responsible for any other duties stipulated by the Practice Manager. To qualify you must have a High School or GED. 1 - 2 years Related Experience. Excellent communication skills (both oral & written), interpersonal and organization skills. Proficiency with computers. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone HospitalLong Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone HospitalLong Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $41,473.44 - $65,958.73 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Mexico City, Mexico | Home-based The Leader of the Centralized Monitoring team, partner with the project and clinical lead to achieve the delivery of the project's overall objectives to the sponsor's satisfaction per contract, while optimizing speed, quality and cost of delivery and in accordance with IQVIA SOPs, policies and practices. Essential Functions: • Leadership activities:, • Leader of the Centralized Monitoring team, partner with the project and clinical lead to perform oversight on clinical deliverables on global assigned projects as per the protocol, SOPs, respective regulation/guidelines and project Clinical Operations Plan., • Unblinded Clinical Lead, including IP management for the assigned study to identify risk and proposed mitigation (including re-supply, re-labelling, Import/export licenses etc.), • May act as Clinical Lead when there is not assigned to the study and at project close out., • Manage project resources (CRAs/ Central Monitors/ Clinical Trial Assistants/ Centralized Monitoring Assistants), • Analytical activities:, • Manage, monitor and complete study/site metrics trending (trend analysis of clinical aspects of the trial, share trends and agree on action plan, review, triage and action clinical study alerts, monitor clinical operation plan compliance etc.)., • Contribute to developing the study specific analytics strategy and work on developing advanced analytics., • Support project management team to develop monitoring strategy, including monitoring triggers/thresholds., • Attend study team and/or client meetings., • Provide Inputs to clinical study teams, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections., • Development and use of study management plans, and/or RBM specific tools and templates, and/or other study specific plans to evaluate the quality and integrity of the study., • Ensure complete and accurate documentation of all the study specific tools and templates and keep the project Audit ready, including eTMF oversight., • Mentors or coaches for junior staff. Qualifications: • Bachelor's degree in life sciences or related field., • +3 years of relevant clinical monitoring experience (as remote or on site CRA). Advanced knowledge of clinical trial conduct and skill in applying applicable clinical research regulatory requirements; i.e., ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct., • +2 years in a Lead role., • Strong written and verbal communication skills including advanced command of English (Mandatory)., • Strong organizational, problem solving and decision making skills., • Results and detail-oriented approach to work delivery and output., • Excellent motivational, influencing, negotiating and coaching skills., • Ability to work on multiple global projects and manage competing priorities., • To lead team and effectively work in team. Where you'll work You'll work remotely, with the flexibility to do your best work from home. Supported by collaborative tools and a global team, you'll stay connected while enjoying the autonomy and balance that comes with a fully remote role.

A Central Monitor is a key skilled and clinically experienced team member of IQVIA Central Monitoring Department. Provides remote project support and assistance across multiple projects, sites and teams and reviews the structured clinical data output with access to medical charts. Essential Functions: • Perform centralized monitoring activities on assigned projects and evaluate the quality and integrity of the study as per the protocol, SOPs, respective regulations and guideline., • Ensure accurate completion and maintenance of internal systems, databases, tracking tools/reports for the project specific information., • Perform management of triggers and preparation of i-site pack for respective sites and countries for assigned study(ies)., • May assist in developing required basic data analytics scope and performing the trend analytics for their respective study(ies)., • Participate on study team meetings and interact with cross functional staff to verify information and/or triage new data issues or prior identified action items., • Escalate quality issues pertaining to site to respective Centralized Monitoring Lead/ Sr. Central Monitor., • May perform Subject Level Data Review that require further investigation with the clinical site to determine overall accuracy (inclusion & exclusion criteria/ IP/AE/ Labs/EOT/EOS/ End points/SAEs etc.) Review any other information as necessary to determine overall readiness of the patient information for next level review., • Interaction with sites/CRA and follow-up on study required milestones from the project start until close out., • May act as backup/ perform the activities as per the task list delegated by Central Monitor Expert/Centralized Monitoring Lead. Qualifications: • Bachelor's degree in life sciences or related field, or nursing qualification; or be near to obtain the degree - Mandatory., • +2 years of monitoring experience (on site or remote) - Mandatory., • Advanced level of Excel., • We are looking for someone with advanced level of English - Mandatory. You could support sites either in Latin America or North America. This is a home based position. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. You'll work remotely, with the flexibility to do your best work from home. Supported by collaborative tools and a global team, you'll stay connected while enjoying the autonomy and balance that comes with a fully remote role.

The Advanced Practice Provider (APP) in the Electrophysiology (EPS) Lab will collaborate with electrophysiologists, nurses, and other healthcare professionals to provide comprehensive care for patients undergoing procedures in the EPS lab. This role will involve performing assessments, assisting in diagnostic procedures, providing preoperative and postoperative care, and ensuring continuous support for patients with arrhythmias. M-F 9A to 5P Outpatient focus only - Ambulatory Practice • Clinical Support:, • Perform comprehensive patient evaluations, including medical histories, physical exams, and pre-procedural assessments., • Review and interpret patient diagnostic results, including ECGs, Holter monitors, and electrophysiology studies., • Assist in the identification and management of arrhythmias, including atrial fibrillation, ventricular tachycardia, and atrial flutter., • Provide education and counseling on lifestyle changes, medication management, and post-procedure care for patients with arrhythmias., • Procedure Assistance:, • Assist electrophysiologists in performing procedures in the EPS lab, including catheter ablation, electrophysiological studies (EPS), and device implantation (pacemakers, ICDs)., • Prepare patients for procedures, ensuring proper consent, education, and comfort., • Assist with monitoring patients during procedures, ensuring sterile technique and patient safety., • Provide support during device implantation, lead placement, and post-procedural assessments., • Patient Education and Follow-up Care:, • Educate patients on the nature of their arrhythmia, treatment options, and the importance of adherence to prescribed therapies., • Provide patients with pre-procedural instructions and post-procedural recovery guidelines., • Conduct follow-up appointments to assess recovery, monitor device function (e.g., pacemakers or defibrillators), and adjust treatment plans as needed., • Assist patients in understanding their device settings, troubleshooting, and the importance of regular check-ups., • Collaboration & Communication:, • Collaborate with the electrophysiology team, cardiologists, and other healthcare professionals to ensure coordinated care for patients., • Communicate with patients and families to answer questions, address concerns, and provide ongoing education., • Participate in multidisciplinary rounds and clinical discussions to review patient progress and refine treatment plans., • Document patient interactions and clinical findings in an electronic health record (EHR) system., • Administrative & Regulatory Duties:, • Ensure that all patient care activities comply with regulatory requirements, hospital policies, and professional standards., • Maintain patient records, ensuring they are accurate, comprehensive, and timely., • Stay current with electrophysiology research, techniques, and best practices to continually improve patient care., • Education: Master's degree in Physician Assistant Studies, Nurse Practitioner program, or other advanced practice provider programs., • Licensure: Current licensure as a Physician Assistant (PA), Nurse Practitioner (NP), or Clinical Nurse Specialist (CNS) in New York State., • Certification: Certification by the appropriate board (e.g., NCCPA for PAs, ANCC or AANP for NPs)., • Experience: Previous experience in cardiology, electrophysiology, or critical care is preferred. Experience in an EP lab setting is a plus., • Skills:, • Strong clinical knowledge in electrophysiology, arrhythmia management, and cardiac care., • Ability to assist in and perform patient assessments, including interpreting diagnostic tests such as EKGs, Holter monitoring, and device interrogation., • Proficient in assisting with cardiac device implantation, including pacemakers, defibrillators, and electrophysiological studies., • Excellent communication skills with patients, families, and the healthcare team., • Ability to work independently while also functioning well as part of a collaborative team., • Knowledge of medical software, electronic health records (EHR), and medical documentation practices. USD $69.55 - USD $93.00 /Hr.

Allied Health --> Allied Health/Other Manhasset, NY Full-Time/Regular NYU Langone HospitalLong Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Position Summary: We have an exciting opportunity to join our team as a Specialist, Qi/Systems - Central Sterile Service - Crcst/Cbspd - Ambulatory Surgery Center Manhasset. In this role, the successful candidate maintains the current Surgical Instrument Management and Tracking System (SIM) item master file and database, updates instrument tray changes, and evaluates possible opportunities for tray standardization. Trains users on the system to ensure data integrity and desired outcomes. Completes all quality assurance testing of decontamination and sterilization equipment and maintains all appropriate logs to ensure continuous compliance with regulatory agencies and the Association for the Advancement of Medical Instrumentation (AAMI) standards. Assists in creating departmental efficiencies in production to maximize customer satisfaction. Job Responsibilities: • Serves as the system administrator and subject matter expert for the Surgical Instrument Management (SIM) and Instrument Tracking System, maintaining the item master file, database integrity, and all associated system documentation. Collaborates with surgeons and Operating Room Nurse Managers to create, revise, standardize, or discontinue Instrument Asset Management Sheets (IAMS) and instrument trays as needed. Ensures all tray configurations, additions, deletions, modifications, and discontinuations are accurately reflected in the SIM database and supporting documentation., • Evaluates opportunities for instrument tray standardization and workflow optimization across the organization. Determines whether newly configured trays are replacements or additions, reviews proposed changes with clinical stakeholders prior to implementation, and ensures manufacturer Instructions for Use (IFU) and approved sterilization modalities are accurately documented and maintained., • Establishes and manages repair, refurbishment, replacement, and capital planning cycles for surgical instrumentation to ensure all instruments remain sharp, functional, compliant, and readily available for patient care. Prepares requisitions and purchase orders for instrument repairs, replacements, and capital equipment while maintaining complete and current documentation., • Maintains comprehensive records and documentation for preventive maintenance, repairs, inspections, service contracts, and regulatory testing associated with sterilization equipment, decontamination equipment, and the Reverse Osmosis (RO)/Deionized Water System. Ensures required equipment monitoring, maintenance schedules, and compliance activities are completed in accordance with Infection Prevention, AAMI, regulatory, accreditation, and organizational standards., • Performs quality assurance testing and monitoring activities for decontamination and sterilization processes and maintains all required logs, reports, and documentation to support regulatory compliance and operational readiness., • Utilizes SIM data and system analytics to monitor employee productivity, quality, and accuracy metrics. Develops and distributes reports for leadership, identifies performance trends, and supports staff education and training initiatives to enhance system utilization, accountability, and operational performance., • Develops, implements, and monitors departmental quality improvement and performance improvement initiatives. Promotes continuous staff engagement, identifies opportunities to improve workflow, production efficiency, and customer satisfaction, and implements sustainable process improvements that enhance productivity and service delivery., • Provides operational and technical guidance to end users of the SIM system, ensuring data integrity, compliance with established processes, and achievement of departmental objectives., • Performs other duties and responsibilities as assigned in support of departmental, regulatory, and organizational goals., • Independently determines appropriate container size for instrument containers, assess needs for custom made instrument carriers, weigh and assemble instrument sets according to AAMI standards., • Act as liaison between Surgical Services and the Sterile Processing Department, communicating clear messages between Surgical Services and SPD to prioritize needs and complete instrumentation projects., • Assists leadership team with oversight of front-line staff as needed, • Works with the OR team leaders with instrumentation projects, building instrument trays if needed for coverage, documenting manufacturer recommendations, and getting new trays into circulation., • Identifies and suggests cost saving approaches to purchasing of inventory., • Sources substitute instrumentation for back order or discontinued items. Minimum Qualifications: To qualify you must have a Bachelor's Degree or equivalent years of experience. Certified and Registered Central Service Technician (CRCST) or Certification from the Certification for Sterile Processing and Distribution (CBSPD) (Hired on or after 08/01/14). 3- 5 years In a Central Sterile Service, Surgical Processing, Healthcare or Medical related role. 1- 2 years Inventory control, Par level management, or Quality Improvement role. Advanced knowledge of aseptic techniques and procedures, sterilization techniques and procedures, instrumentation utilization, infection control and work flow principles and requirements, equipment and supply processing. Excellent communication (both oral and written), interpersonal, and organizational skills. Ability to work independently, interact with, and maintain functional relationships with personnel at all levels within and outside of the organization. Preferred Qualifications: 1- 2 years Supervisory experience in a hospital setting. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone HospitalLong Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone HospitalLong Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $66,300.00 - $94,382.40 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

NYU Langone HospitalLong Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone HospitalLong Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Specialist, QI/Systems - Central Sterile Service - CRCST/CBSPD - Ambulatory Surgery Center Manhasset. In this role, the successful candidate maintains the current Surgical Instrument Management and Tracking System (SIM) item master file and database, updates instrument tray changes, and evaluates possible opportunities for tray standardization. Trains users on the system to ensure data integrity and desired outcomes. Completes all quality assurance testing of decontamination and sterilization equipment and maintains all appropriate logs to ensure continuous compliance with regulatory agencies and the Association for the Advancement of Medical Instrumentation (AAMI) standards. Assists in creating departmental efficiencies in production to maximize customer satisfaction. Job Responsibilities: Serves as the system administrator and subject matter expert for the Surgical Instrument Management (SIM) and Instrument Tracking System, maintaining the item master file, database integrity, and all associated system documentation. Collaborates with surgeons and Operating Room Nurse Managers to create, revise, standardize, or discontinue Instrument Asset Management Sheets (IAMS) and instrument trays as needed. Ensures all tray configurations, additions, deletions, modifications, and discontinuations are accurately reflected in the SIM database and supporting documentation. Evaluates opportunities for instrument tray standardization and workflow optimization across the organization. Determines whether newly configured trays are replacements or additions, reviews proposed changes with clinical stakeholders prior to implementation, and ensures manufacturer Instructions for Use (IFU) and approved sterilization modalities are accurately documented and maintained. Establishes and manages repair, refurbishment, replacement, and capital planning cycles for surgical instrumentation to ensure all instruments remain sharp, functional, compliant, and readily available for patient care. Prepares requisitions and purchase orders for instrument repairs, replacements, and capital equipment while maintaining complete and current documentation. Maintains comprehensive records and documentation for preventive maintenance, repairs, inspections, service contracts, and regulatory testing associated with sterilization equipment, decontamination equipment, and the Reverse Osmosis (RO)/Deionized Water System. Ensures required equipment monitoring, maintenance schedules, and compliance activities are completed in accordance with Infection Prevention, AAMI, regulatory, accreditation, and organizational standards. Performs quality assurance testing and monitoring activities for decontamination and sterilization processes and maintains all required logs, reports, and documentation to support regulatory compliance and operational readiness. Utilizes SIM data and system analytics to monitor employee productivity, quality, and accuracy metrics. Develops and distributes reports for leadership, identifies performance trends, and supports staff education and training initiatives to enhance system utilization, accountability, and operational performance. Develops, implements, and monitors departmental quality improvement and performance improvement initiatives. Promotes continuous staff engagement, identifies opportunities to improve workflow, production efficiency, and customer satisfaction, and implements sustainable process improvements that enhance productivity and service delivery. Provides operational and technical guidance to end users of the SIM system, ensuring data integrity, compliance with established processes, and achievement of departmental objectives. Performs other duties and responsibilities as assigned in support of departmental, regulatory, and organizational goals. Independently determines appropriate container size for instrument containers, assess needs for custom made instrument carriers, weigh and assemble instrument sets according to AAMI standards. Act as liaison between Surgical Services and the Sterile Processing Department, communicating clear messages between Surgical Services and SPD to prioritize needs and complete instrumentation projects. Assists leadership team with oversight of front-line staff as needed Works with the OR team leaders with instrumentation projects, building instrument trays if needed for coverage, documenting manufacturer recommendations, and getting new trays into circulation. Identifies and suggests cost saving approaches to purchasing of inventory. Sources substitute instrumentation for back order or discontinued items. Minimum Qualifications: To qualify you must have a Bachelor's Degree or equivalent years of experience. Certified and Registered Central Service Technician (CRCST) or Certification from the Certification for Sterile Processing and Distribution (CBSPD) (Hired on or after 08/01/14). 3- 5 years In a Central Sterile Service, Surgical Processing,Healthcare or Medical related role. 1- 2 years Inventory control, Par level management, or Quality Improvement role. Advanced knowledge of aseptic techniques and procedures, sterilization techniques and procedures, instrumentation utilization, infection control and work flow principles and requirements, equipment and supply processing. Excellent communication (both oral and written), interpersonal, and organizational skills. Ability to work independently, interact with, and maintain functional relationships with personnel at all levels within and outside of the organization. Preferred Qualifications: 1- 2 years Supervisory experience in a hospital setting. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone HospitalLong Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone HospitalLong Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $66,300.00 - $94,382.40 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here Required Skills Required Experience

In the Assistant Director (AIMS Clinical Review) role, you will assist the Assistant Vice-President in managing New York State Department of Health (NYSDOH) AIDS Institute clinical review activities. This role is responsible for assisting with review planning, oversight, quality assurance, staffing, and strict contract compliance. Duties to include but not limited to: • Assist in the development of new reviews based on the NYSDOH AIDS Institute clinical project timeline., • Assist with clinical and analytical team review training, including research and development of training materials., • Supervise and coordinate review staff, including monitoring quality measures and key performance metrics., • Provide quality assurance support as data is abstracted from medical records and clinical documentation., • Conduct clinical research and monitor trends to support review activities., • Support implementation of expanded review processes, including medical record portal use, cloud-based solutions, REDCap, Salesforce, and related systems., • Directly supervise FSHCA clinical staff at the review level and assist leadership in ensuring timely completion of contract deliverables., • Provide updates and backup support to Department Directors, the Assistant Vice President, and the Vice President., • Attend NYSDOH AIDS Institute and departmental meetings as required. Qualifications: • Advanced clinical and writing skills, with the ability to present research, findings, and recommendations clearly to leadership, both verbally and in writing., • Capable of communicating effectively with individuals at all levels of the organization., • Ability to supervise, coordinate, and manage clinical staff., • Strong time management skills with the ability to handle multiple tasks simultaneously to meet deliverables., • Proficiency with PC-based software, including Microsoft Office Suite products., • Ability and willingness to travel, as needed. Education & Experience: • NYS Licensed, Registered Nurse is required., • Baccalaureate Degree in Nursing or related discipline is required. Master's Degree is preferred., • Three (3) years demonstrated supervisory/managerial experience or recent clinical experience is required. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The annualized salary range for this position is $105,000.00 $115,000.00. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.

Job Description In the Assistant Director (AIMS Clinical Review) role, you will assist the Assistant Vice-President in managing New York State Department of Health (NYSDOH) AIDS Institute clinical review activities. This role is responsible for assisting with review planning, oversight, quality assurance, staffing, and strict contract compliance. Duties to include but not limited to: • Assist in the development of new reviews based on the NYSDOH AIDS Institute clinical project timeline., • Assist with clinical and analytical team review training, including research and development of training materials., • Supervise and coordinate review staff, including monitoring quality measures and key performance metrics., • Provide quality assurance support as data is abstracted from medical records and clinical documentation., • Conduct clinical research and monitor trends to support review activities., • Support implementation of expanded review processes, including medical record portal use, cloud-based solutions, REDCap, Salesforce, and related systems., • Directly supervise FSHCA clinical staff at the review level and assist leadership in ensuring timely completion of contract deliverables., • Provide updates and backup support to Department Directors, the Assistant Vice President, and the Vice President., • Attend NYSDOH AIDS Institute and departmental meetings as required. QUALIFICATIONS: • Advanced clinical and writing skills, with the ability to present research, findings, and recommendations clearly to leadership, both verbally and in writing., • Capable of communicating effectively with individuals at all levels of the organization., • Ability to supervise, coordinate, and manage clinical staff., • Strong time management skills with the ability to handle multiple tasks simultaneously to meet deliverables., • Proficiency with PC-based software, including Microsoft Office Suite products., • Ability and willingness to travel, as needed. EDUCATION & EXPERIENCE: • NYS Licensed, Registered Nurse is required., • Baccalaureate Degree in Nursing or related discipline is required. Master’s Degree is preferred., • Three (3) years demonstrated supervisory/managerial experience or recent clinical experience is required. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The annualized salary range for this position is $105,000.00 – $115,000.00. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.

Job Description Summary: The Office Manager serves as the operational backbone of the office while providing high-level administrative and strategic support to the Executive Coordinator. This role requires exceptional organizational skills, discretion, initiative, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is proactive, detail-oriented, and capable of balancing day-to-day office management with executive-level support. Reporting Relationship: Position Reports to the Executive Coordinator Schedule: Monday - Friday 10AM - 6PM Location: Corona, NY Position Type: Fulltime, Exempt Essential Duties/Responsibilities: Core duties and responsibilities include the following. • Oversee the daily administrative, operational, and clinical office functions of the health clinic, ensuring efficient, patient-centered, culturally responsive, trauma-informed, and compliant operations., • Develop, implement, and continuously improve administrative systems, office workflows, policies, procedures, and standard operating procedures that support high-quality clinical operations and enhance efficiency, productivity, and patient satisfaction., • Directly supervise Clinical Receptionists., • Develop and maintain front desk staffing schedules to ensure adequate coverage throughout all clinic hours and monitor staff attendance, productivity, professionalism, customer service, and compliance with agency policies., • Conduct regular team meetings and provide ongoing training, coaching, and professional development; address performance concerns through appropriate corrective action in collaboration with Human Resources and clinical leadership., • Oversee all patient reception and access functions, including registration, insurance verification, appointment scheduling, check-in/check-out, patient communications, demographic updates, and related administrative processes., • Ensure the accuracy, timeliness, confidentiality, and completeness of patient demographic, insurance, and administrative information in accordance with agency policies, HIPAA requirements, and applicable regulations., • Monitor appointment scheduling practices to maximize provider productivity, optimize clinic capacity, minimize patient wait times, and reduce no-show rates., • Ensure front desk staff consistently deliver courteous, professional, culturally competent, trauma-informed, and patient-centered service., • Respond to and resolve patient complaints, concerns, and service issues professionally, escalating matters to appropriate clinical or administrative leadership when necessary., • Serve as the primary administrative liaison among providers, nursing staff, behavioral health professionals, patients, program leadership, and external healthcare partners to promote effective communication and coordination of services., • Coordinate provider schedules, clinic calendars, meetings, conference rooms, trainings, staff events, and other administrative activities to support efficient clinic operations., • Support the onboarding and administrative orientation of new clinical and administrative employees, including workspace preparation, equipment, system access, scheduling, and required orientation materials., • Assist with maintaining provider credentialing documentation, licenses, certifications, administrative records, and other required documentation as assigned., • Maintain organized electronic and physical filing systems and ensure appropriate document retention, confidentiality, accessibility, and compliance with agency policies, HIPAA, and regulatory requirements., • Prepare and maintain correspondence, reports, presentations, forms, meeting materials, operational documents, and other administrative records as needed., • Support operational readiness for audits, accreditation reviews, regulatory inspections, funder monitoring, and other compliance activities by maintaining accurate records and ensuring required documentation and procedures are in place., • Coordinate facility operations, including maintenance, repairs, cleanliness, safety, space utilization, emergency preparedness, and workplace safety procedures to maintain a secure, professional, and patient-friendly healthcare environment., • Serve as the primary administrative contact for building management, vendors, contractors, maintenance providers, and other service providers; monitor service agreements and ensure timely resolution of facility and operational issues., • Manage office supplies, medical office equipment, furniture, and general administrative resources; monitor inventory levels and ensure adequate supplies are available to support uninterrupted clinic operations and multiple program locations, as applicable., • Research vendors, obtain pricing, coordinate purchase requests, maintain vendor files and service contracts, and assist with processing invoices and payments in accordance with organizational procurement procedures., • Assist with processing invoices, expense reports, purchase orders, and other financial documentation; track office-related expenditures and support adherence to approved budgets., • Maintain organizational calendars, shared resources, conference room schedules, office communications, incoming and outgoing mail, deliveries, and other general administrative functions., • Provide administrative support to clinical leadership, executive leadership, program managers, and other departments as assigned., • Coordinate logistics for organization-wide and clinic meetings, trainings, community events, and other activities, including scheduling, room preparation, materials, communications, and follow-up., • Monitor clinic operations and identify opportunities for process improvement, technology enhancement, cost efficiency, staff development, and improved patient experience., • Maintain a safe, organized, professional, and welcoming clinical environment and ensure office policies, procedures, safety standards, and regulatory requirements are consistently followed., • Perform other duties and responsibilities as assigned.Collaboration with the Billing Manager and Clinical Leadership, • Work in close partnership with the Billing Manager and clinical leadership to coordinate day-to-day clinic operations and ensure that front desk processes support timely access to care, accurate documentation, regulatory compliance, and complete and timely billing., • Lead the daily administrative operations of the front desk and provide direct supervision to the Clinical Receptionists, including staffing, coverage, registration, scheduling,, • Check-in/check-out, communication, workflow follow-through, and adherence to agency procedures., • Partner with the Billing Manager, who will provide functional direction, training, and monitoring for revenue-cycle-related front desk responsibilities, including insurance verification, demographic and payer accuracy, financial assessments, participant payment follow-up, and correction of registration issues that may delay or prevent reimbursement., • Jointly develop front desk workflows, conduct staff training and operational huddles as needed, review performance and error trends, resolve process breakdowns, and implement corrective action plans that improve participant experience, clinical efficiency, data accuracy, and revenue-cycle performance., • Maintain consistent communication with the Billing Manager and clinical leadership regarding scheduling barriers, participant access concerns, incomplete information, service flow, documentation gaps, and other operational issues requiring coordinated follow-up or escalation. Supervisory Responsibilities: Provides oversight to the Clinical Receptionists and interns providing services. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Proven ability to lead teams, manage multiple priorities, solve complex operational issues, and exercise sound judgment in a fast-paced healthcare environment. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: • Administration, Health Services Management, or a related field required. A combination of equivalent education and relevant experience may be considered., • Minimum of five (5) years of progressively responsible administrative or office management experience, with at least three (3) years in a healthcare, outpatient clinic, Federally Qualified Health Center (FQHC), Article 28 clinic, or similar clinical setting., • Minimum of two (2) years of supervisory experience managing front desk, reception, or other administrative support staff., • Experience working with Electronic Health Records (EHR/EMR/InSync) systems and practice management software., • Working knowledge of medical terminology, patient registration processes, insurance verification, referrals, and prior authorization procedures., • Strong knowledge of HIPAA, OSHA, and applicable federal, state, and local healthcare regulations governing patient privacy and clinical operations., • Experience developing office policies, improving operational processes, and implementing quality improvement initiatives., • Bilingual (English/Spanish) preferred. We offer a comprehensive benefit package that supports the overall health of our staff to include: Benefits: • 15 Vacation days Annually, • 12 Sick Days, • Floating Holiday 1 annually, • 401K retirement plan with 3% match after 90 days of employment, • Medical Benefits after 30 days of employment with Cigna, • Dental/Vision eligible after 90 days of employment, • Access to Gym/Weight Room, • Access to Boxing Ring, • Short Term Disability, • Life, Accidental Insurance available through Aflac, • Transit Check for commuting expenses, • Legal Shield for legal services, • Public Service Loan Forgiveness (PSLF) participants Are you passionate about making a meaningful impact in your community? Join Elmcor Youth & Adult Activities as a Office Manager and be part of a dedicated team committed to empowering individuals and families. This is more than just a job — it’s an opportunity to use your skills, compassion, and expertise to create lasting change. If you’re looking for a role where your work truly matters, we’d love to hear from you. Apply today and take the next step in a career with purpose.

Job Description Licensed Personnel Job Description Registered Nurse-R.N. Job Description-Licensed personal have graduated from either a NYSED Registered RN education Program or an LPN education program registered by NYSED. Nursing license is valid for life, unless it is surrendered or revoked, annulled or suspended by the New York State Board of Regents. Registration certificate will authorize licensed personal to practice nursing and renewed as per state mandate to continue practicing in nursing. Licensed personnel are not legally allowed to practice nursing while registration is expired. Licensed personnel job tasks include but are not limited to providing and coordinating resident care, educating residents, family members, and the pubic about health conditions, providing emotional support to residents and family members, overseeing non-licensed personnel direct care giver staff, providing person centered care, directing goals and interventions. Provide person centered focused care with attention to residents with diagnosis of Alzheimer’s Dementia requiring individualized interventions. Licensed personnel consult and coordinate with the interdisciplinary team members to plan, implement, or evaluate resident’s plan of care. Administrative Functions- Registered Nurse (RN) administrative functions include but are not limited to directing day to day functions and monitoring compliance with facility policies of non-licensed personnel, participation in QAPI performance improvement projects, attendance to all mandatory and assigned in services, adherence to corporate compliance code of conduct, interpreting facility policy and procedures to residents and visitors, maintain confidentiality of all residents health care information, monitor that resident’s rights, dignity, and privacy are maintained, monitor for fair treatment of all residents, ensure all personnel are knowledgeable of the residents right to guide the plan of care and refuse recommended treatment, review of complaints/grievances made by residents and participate in completing/collecting statements or incident reports, and report all allegations/witnessed abuse in a timely manner to superiors or anonymous abuse hotline. Charting and Documentation- Registered Nurse (RN) are required to perform the following charting and documentation including but not limited to transcribe orders from Physician Assistants/Nurse Practitioners/Medical Doctors in timely manner, document in clear professional manner relaying facts and care provided to residents as well as response to care, sign and date all documentation, oversee non-licensed personnel documentation, educated non-licensed personnel on documentation practices. Daily Functions- Registered Nurse's (RN) are required to perform the following daily functions including but not limited to: -Monitor, record, and report symptoms or changes in residents' conditions. -Maintain accurate, detailed reports and records. -Record patients' medical information and vital signs. -Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition. -Modify patient treatment plans as indicated by patients' responses and conditions. -Direct or supervise non-licensed personnel direct care staff. -Inspect treatment areas are clean and safe. -Consult and coordinate with interdisciplinary team to plan, implement, or evaluate resident care plans. -Monitor all aspects of resident care, including diet, cognitive and physical functioning. -Instruct residents, families, or visitors on health education, disease prevention, and/or facility protocols/policies and procedures. -Prepare residents for and assist with examinations, treatments, or testing. -Prepare and administer medications as ordered by practitioner. -Ensure adequate supply of medication and supply in order to deliver care. -Ensure accurate narcotic records. -Notify supervisor of any drug discrepancy, change in resident condition, and emergency situations. -Dispose of drugs in accordance with established protocols. -Develop work assignments for non-licensed personnel. -Make round of unit to ensure personnel are performing their assignments. -Receive/Give 24-hour report. -Report exposures to blood, body fluids, infectious material according to facilities policies. -Participate in performance evaluations, making recommendations to supervisor. -Administer Clinical Care including but not limited to invasive device care, prosthetic/splint device assist, wound care, tube drainage, IV-line site monitoring, post mortem care, and/or CPR. -Ensure all food provided to resident is within dietary restrictions. -Perform monitoring of any resident activity, or vital signs. -Initiate/Discontinue Intravenous lines. -Provide/or Discontinue PICC/or central line, provide PICC/or central line care. (Central Lines only to be inserted by Outside facility provider “ACCESS RN”) -Perform any kind of “ASSESSMENT” for residents. -Read/assess PPD Results. Admission, Discharge, Transfers (A.D.T.)- Registered Nurse's (RN) duties inclide admission/discharge/ transfer responsibilities include but are not limited to inform Medical Doctor, supervisor, and direct care non-licensed personnel of A.D.T. changes, ensure room is ready to receive admission, greet newly admitted residents, escorting them to the appropriate room, coordinate with the concierge, review resident’s medical record, implement all medications/treatments in timely manner on admission to facility, communicate all current medical orders/ medications/ treatments to receiving party in case of transfer or discharge, coordinate with the interdisciplinary team to provide person centered care interventions for newly admitted residents, receive history and transfer documentation on admit of new resident to facility, perform full body inspection of residents with A.D.T. change, and on return for “out on pass” (OOP), Maintain safe environment, communicate changes in resident condition to next of kin involved in Plan of Care, report discrepancies to supervisor/Director of nursing services. R.N. must assess resident on admission, transfer, and /or discharge. Legal/ Ethical- Registered Nurse's (RN) are required to understand legal/ethical professional standards of practice including but not limited to: -Practicing in accordance with legislation affecting nursing practice -Fulfilling duty of care including recognizing standards of care, clarifying responsibilities for aspects of care with other members of the interdisciplinary team, and recognizing responsibility to prevent harm. -Recognizing and responding appropriately to unsafe or unprofessional practice -Identifying and explaining alternative strategies for interventions and their likely outcomes -Practicing within the professional and ethical nursing framework, practicing in accordance with nursing profession code of ethics, ensuring that personnel values are not imposed on others, recognizes and accepts the rights of others, maintains an effective process when confronted by differing values, beliefs and biases, seeks assistance to resolve situation involving moral conflict. -Practicing in a way that acknowledges the dignity, culture, values, beliefs, and rights of individuals/groups, demonstrate respect for individuals/groups and legal rights in relation to health care decisions. -Understanding and practicing within own scope of practice -Practicing within an evidence based framework, identifying problems that may be investigated through research, considering potential for improvement in outcomes -Participating in quality improvement through recognizing that quality improvement involves ongoing consideration, use and review of practice in relation to practice outcomes and standards of care, seek feedback from wide range of sources, and participate in case review. Care Planning- Registered Nurse's (RN) are required to perform the following care planning duties including but not limited to ensuring that nurses notes reflect the plan of care, implement person centered interventions, ensure non licensed care providers understand and implement the resident driven care plan, assess residents on regular basis to ensure plan of care is realistic and reflect resident preferences, update the goals/interventions of care plans regularly, initiate new care plans in timely manner, resolve care plans in timely manner, and provide care plans to resident or next of kin as requested. Provide the Baseline Care Plan Assessment to the resident or next of kin within 48 hours of admission to facility. Staff Development- Licensed personnel are required to attend all mandatory and assigned in-servicing presentations as scheduled at the facility including but not limited to via online (RELIAS Learning), in-person, webinar, and/or audio conference to maintain certification and remain up to date with facility policies & protocols. Equipment & Supply Function- Licensed personnel are required to utilize only equipment trained to use and operate all equipment in safe manner. Specific Requirements- Licensed personnel must be able to read, write, speak, and understand English language, must possess ability to deal tactfully with resident’s and personnel visitors, must not pose a direct threat to the health and safety of other individuals in the workplace, must possess ability to make independent decisions when circumstances warrant such action, and must be able to relay in clear manner resident condition. Licensed personnel must be able to cope with mental and emotional stressors of the job description, must be able to see and hear adequately to ensure the requirements of this position can be fully met, must be willing to assist with all emergency management planning and implementation. Licensed personnel are subject to call back during emergency conditions, subject to exposure to hostile and emotionally upset residents, personnel, and visitors, subject to exposure to chemicals, infectious waste, and diseases. Must have the ability to come to work, read, and think at the level essential for the job functions.

Job Description Licensed Practical Nurses (LPN) have graduated from either a NYSED Registered RN education Program or an LPN education program registered by NYSED. Nursing license is valid for life, unless it is surrendered or revoked, annulled or suspended by the New York State Board of Regents. Registration certificate will authorize licensed personal to practice nursing and renewed as per state mandate to continue practicing in nursing. Licensed personnel are not legally allowed to practice nursing while registration is expired. Licensed personnel job tasks include but are not limited to providing and coordinating resident care, educating residents, family members, and the pubic about health conditions, providing emotional support to residents and family members, overseeing non licensed personnel direct care giver staff, providing person centered care, directing goals and interventions. Responsibilities include providing person centered focused care with attention to residents with diagnosis of Alzheimer's Dementia requiring individualized interventions. Licensed personnel consult and coordinate with the interdisciplinary team members to plan, implement, or evaluate resident's plan of care. Administrative Functions- Licensed Practical Nurses (LPN) administrative functions include but are not limited to directing day to day functions and monitoring compliance with facility policies of non-licensed personnel, participation in QAPI performance improvement projects, attendance to all mandatory and assigned in services, adherence to corporate compliance code of conduct, interpreting facility policy and procedures to residents and visitors, maintain confidentiality of all residents health care information, monitor that resident's rights, dignity, and privacy are maintained, monitor for fair treatment of all residents, ensure all personnel are knowledgeable of the residents right to guide the plan of care and refuse recommended treatment, review of complaints/gr residents and participate in completing/collecting statements or incident reports, and report all allegations/witnessed abuse in a timely manner to superiors or anonymous abuse hotline. Charting and Documentation- Licensed Practical Nurses (LPN) are required to perform the following charting and documentation including but not limited to transcribe orders from Physician Assistants/Nurse Practitioners/Medical Doctors in timely manner, document in clear professional manner relaying facts and care provided to residents as well as response to care, sign and date all documentation, oversee non-licensed personnel documentation, educated non-licensed personnel on documentation practices. Daily Functions Licensed Practical Nurses (LPN) are required to perform the following daily functions including but not limited to: -Monitor, record, and report symptoms or changes in residents' conditions. -Maintain accurate, detailed reports and records. -Record patients' medical information and vital signs. -Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition. -Modify patient treatment plans as indicated by patients' responses and conditions. -Direct or supervise non-licensed personnel direct care staff. -Inspect treatment areas are clean and safe. Little Neck Care Center -Consult and coordinate with interdisciplinary team to plan, implement, or evaluate resident care plans. -Monitor all aspects of resident care, including diet, cognitive and physical functioning. -Instruct residents, families, or visitors on health education, disease prevention, and/or facility protocols/policies and procedures. -Prepare residents for and assist with examinations, treatments, or testing. -Prepare and administer medications as ordered by practitioner. -Ensure adequate supply of medication and supply in order to deliver care. -Ensure accurate narcotic records. -Notify supervisor of any drug discrepancy, change in resident condition, and emergency situations. -Dispose of drugs in accordance with established protocols. -Develop work assignments for non-licensed personnel. -Make round of unit to ensure personnel are performing their assignments. -Receive/Give 24-hour report. -Report exposures to blood, body fluids, infectious material according to facilities policies. • Participate in performance evaluations, making recommendations to supervisor. -Administer Clinical Care including but not limited to invasive device care, prosthetic/splint device assist, wound care, tube drainage, IV-line site monitoring, post mortem care, and/or CPR. -Ensure all food provided to resident is within dietary restrictions. -Perform monitoring of any resident activity, or vital signs. Admission, Discharge, Transfers (A.D.T.)-Licensed Practical Nurses (LPN) admission/discharge/ transfer responsibilities include but are not limited to inform Medical Doctor, supervisor, and direct care non-licensed personnel of A.D.T. changes, ensure room is ready to receive admission, greet newly admitted residents, escorting them to the appropriate room, coordinate with the concierge, review resident's medical record, implement all medications/treatments in timely manner on admission to facility, communicate all current medical orders/ medications/ treatments to receiving party in case of transfer or discharge, coordinate with the interdisciplinary team to provide person centered care interventions for newly admitted residents, receive history and transfer documentation on admit of new resident to facility, perform full body inspection of residents with A.D.T. change, and on return for "out on pass" (OOP), Maintain safe environment, communicate changes in resident condition to next of kin involved in Plan of Care, report discrepancies to supervisor/Director of nursing services. R.N. must assess resident on admission, transfer, and/or discharge. Legal/ Ethical- Licensed Practical Nurses (LPN) are required to understand legal/ethical professional standards of practice including but not limited to: -Practicing in accordance with legislation affecting nursing practice -Fulfilling duty of care including recognizing standards of care, clarifying responsibilities for aspects of care with other members of the interdisciplinary team, and recognizing responsibility to prevent harm. -Recognizing and responding appropriately to unsafe or unprofessional practice -Identifying and explaining alternative strategies for interventions and their likely outcomes -Practicing within the professional and ethical nursing framework, practicing in accordance with nursing profession code of ethics, ensuring that personnel values are not imposed on others, Little Neck Care Center recognizes and accepts the rights of others, maintains an effective process when confronted by differing values, beliefs and biases, seeks assistance to resolve situation involving moral conflict. -Practicing in a way that acknowledges the dignity, culture, values, beliefs, and rights of individuals/groups, demonstrate respect for individuals/groups and legal rights in relation to health care decisions. -Understanding and practicing within own scope of practice -Practicing within an evidence based framework, identifying problems that may be investigated through research, considering potential for improvement in outcomes -Participating in quality improvement through recognizing that quality improvement involves ongoing consideration, use and review of practice in relation to practice outcomes and standards of care, seek feedback from wide range of sources, and participate in case review. Care Planning- Licensed Practical Nurses (LPN) are required to perform the following care planning duties including but not limited to ensuring that nurse's notes reflect the plan of care, implement person centered interventions, ensure non licensed care providers understand and implement the resident driven care plan. Staff Development Licensed Practical Nurses (LPN) are required to attend all mandatory and assigned in servicing presentations as scheduled at the facility including but not limited to via online (RELIAS Learning), in-person, webinar, and/or audio conference to maintain certification and remain up to date with facility policies & protocols. Equipment & Supply Function- Licensed Practical Nurses (LPN) are required to utilize only equipment trained to use and operate all equipment in safe manner. Specific Requirements- Licensed Practical Nurses (LPN) must be able to read, write, speak, and understand English language, must possess ability to deal tactfully with resident's and personnel visitors, must not pose a direct threat to the health and safety of other individuals in the workplace, must possess ability to make independent decisions when circumstances warrant such action, and must be able to relay in clear manner resident condition. Licensed Practical Nurses (LPN) must be able to cope with mental and emotional stressors of the job description, must be able to see and hear adequately to ensure the requirements of this position can be fully met, must be willing to assist with all emergency management planning and implementation. Licensed Practical Nurses (LPN) are subject to call back during emergency conditions, subject to exposure to hostile and emotionally upset residents, personnel, and visitors, subject to exposure to chemicals, infectious waste, and diseases.

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