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  • Front Desk Receptionist
    Front Desk Receptionist
    hace 1 mes
    $25–$26 por hora
    Jornada parcial
    Port Washington

    OVERVIEW As a Front Desk Associate, you are the first point of contact for people when they enter the building. Your role requires a flair for hospitality and customer service, providing the best possible experience for customers as you check them in, process credit card and cash payments, and assist with any questions they might have. You will need to handle questions and problem-solve effectively while making guests feel welcome, heard, and valued. YOUR MISSION To assist customers (whether residents, members, or guests) with checking in, booking classes and lessons, making payments, and any other membership or amenity related questions they have, while providing excellent customer service and maintaining the URBN Playground reputation. WHAT YOU’LL DO • Deliver amazing customer service by having a hospitality-focused, customer-first mindset, • Set up / pack down equipment (e.g. cash registers / boxes, devices) at open / close times, • Check members in as they arrive to use the amenities or for classes / lessons, • Assist residents with the URBN Playground app to make their reservations and purchases, • Utilize URBN software to manage reservations and bookings, handle messaging through the app., • Ensure security of cash registers / cash boxes at all times during shift, • Count starting amount of money at the start of shift, • Balance cash at the end of the shift and complete cash drop form, • Process guest passes or current promo codes from periodic marketing campaigns, • Answer phone calls and e-mails and escalate queries as needed, • Supervise other staff on shift as needed (e.g. porters) to ensure amenities run smoothly, • Hold a set of keys and open and lock gates and doors as needed, • Know what events or lessons are going on and be able to answer questions about them, • Liaise with key people (e.g. trainers, event planners, Lifestyle Director, pool operator) to ensure smooth operations of all the above YOU’RE GOOD AT • Getting things done, • Keeping track of many things at once and paying attention to detail, • Remembering customers’ names and making them feel welcome, • Diffusing customer complaints and solving problems, • Working independently with minimal supervision, • Handling phone calls and e-mails in a professional and efficient manner, • Building relationships with customers and key vendors BROWNIE POINTS • Prior experience in a sales-related job, • Prior experience in a hospitality position, • Familiar with property management software

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  • Medical Biller
    Medical Biller
    hace 2 meses
    $55000–$60000 anual
    Jornada completa
    Woodbury

    Location: 113 Crossways park drive, Woodbury NY Job Type: Full-Time Compensation: $55,000–$60,000 per year Position Summary Integrated ENT Allergy & Immunology is seeking an experienced and detail-oriented Medical Biller to join our growing Revenue Cycle team. The Medical Biller is responsible for accurately preparing, submitting, and following up on medical claims to ensure timely reimbursement while maintaining compliance with payer guidelines and healthcare regulations. The ideal candidate possesses strong analytical skills, a thorough understanding of medical billing processes, and the ability to effectively communicate with insurance carriers, patients, and internal staff. Key Responsibilities • Review patient accounts for billing accuracy, completeness, and required documentation prior to claim submission., • Prepare, review, and submit electronic and paper insurance claims in a timely manner., • Verify insurance eligibility and benefits when necessary., • Monitor claims throughout the revenue cycle and follow up on unpaid, delayed, or rejected claims., • Review insurance payments to ensure reimbursement complies with contracted payer agreements., • Investigate payment discrepancies and communicate with insurance carriers to resolve claim issues., • Identify, submit, and bill for secondary and tertiary insurance claims as appropriate., • Research, prepare, and submit appeals for denied or underpaid claims., • Review patient accounts for outstanding balances and coordinate appropriate follow-up., • Respond professionally to patient and insurance inquiries regarding billing, claims, and account balances., • Establish payment arrangements with patients when appropriate., • Maintain accurate documentation of all billing activities within the practice management system., • Update billing software, fee schedules, and payer information as directed., • Prepare collection reports and reconcile payment information., • Collaborate with providers, clinical staff, and the Revenue Cycle team to resolve billing issues efficiently., • Ensure compliance with HIPAA, Medicare, Medicaid, commercial payer regulations, and company policies., • Maintain confidentiality of all patient and financial information., • Perform additional revenue cycle duties as assigned. Required Qualifications • Certification in Medical Billing, Medical Administration, or related healthcare field preferred., • Associate degree in Business Administration, Accounting, Healthcare Administration, or related field preferred., • Minimum of one (1) to three (3) years of medical billing experience in a physician practice or healthcare setting., • Working knowledge of medical billing procedures, insurance claim processing, and accounts for receivable management., • Proficiency with electronic medical record (EMR) systems and medical billing software., • Strong computer skills, including Microsoft Office applications., • Knowledge of CPT, ICD-10-CM, and HCPCS coding principles., • Familiarity with Medicare, Medicaid, HMO, PPO, and commercial insurance guidelines. Knowledge, Skills & Competencies • Strong analytical and problem-solving abilities., • Excellent attention to detail and organizational skills., • Ability to manage multiple priorities while meeting deadlines., • Strong written and verbal communication skills., • Excellent customer service skills when interacting with patients and insurance representatives., • Ability to research and resolve claim denials, payment discrepancies, and reimbursement issues., • Knowledge of accounting and bookkeeping principles related to healthcare revenue cycle operations., • Ability to work independently and collaboratively within a team environment., • Commitment to maintaining patient confidentiality and HIPAA compliance., • Ability to exercise sound judgment and professionalism in all interactions. Benefits • 401(k), • Health Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Paid Time Off (PTO), • Paid Sick Leave, • Paid Training, • Professional Development Opportunities Work Location This position is full-time and on-site at our Woodbury, New York office. Equal Employment Opportunity Integrated ENT Allergy & Immunology is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. Employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.

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