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At a glance: • A sales leadership role with 70% of time spent in the field and 30% spent in the office, leading and coaching a team of Outside Sales Representatives selling ADT's core residential product: Home Security and Home Automation, • Benefits include paid training, paid time off, W-2 status, comprehensive health/vision/dental insurance and 401k, • In this role, you will set the tone for your team's success by leading from the front, while overseeing and guiding a team. Additionally, you'll be responsible for interviewing, hiring, training and motivating the team on a daily basis. Safe Haven Security, ADT's largest authorized dealer is EXPANDING! We are looking to add a TALENTED, HARD-WORKING Sales Manager to our growing team! We're looking for a motivated, go-getter with some real HUSTLE! Previous management experience is preferred - but we'll develop a high-performing sales rep with the right ATTITUDE! This is a W-2 position with benefits - so you supply the DRIVE, we'll handle the rest! Job Summary: The Sales Manager will be responsible for managing the daily activity of a local Outside Sales team Responsibilities in the Office: • Interview and hire Outside Sales Representatives, • Assign and manage leads, • Track and audit sales, • Conduct training, 1:1 coaching/development, facilitate team huddles, • Support your team by controlling attrition, critical to your overall success, • Daily office hours: 10:00am - 2:00pm Responsibilities in the Field: • Maintain and/or exceed minimum personal sales requirements, • Motivate the team through phone and group chat communication, • Ride-alongs for new hires and struggling sales reps, • Perform other duties as requested by Regional Sales Management, • Daily field hours: 2:30pm - 8:30pm Qualifications: • 3+ years of Outside Sales experience, supervisory preferred, • Ability to work efficiently with technical devices including laptops, tablets, and other similar support tools, • Innate ability to lead and motivate others, • The ability to travel within assigned territories and company facilities using a reliable personal vehicle Working Conditions: • Office work required daily (30%), • Field work required daily in all weather and climate conditions (70%), • Occasional travel, as required Our Sales Managers Receive: • Uncapped commissions on personal sales, • Uncapped overrides on your sales staff, • Monthly performance bonuses, • Weekly base salary, • Paid training, • Paid vacations, • Health, dental, vision, & 401k benefits, • first year income hitting minimum requirements $127,600 Safe Haven Security is an Equal Opportunity Employer About Safe Haven At Safe Haven Security LLC, we are more than just a home security company. We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service. When you join Safe Haven Security LLC, you become part of a dynamic and innovative organization that is committed to excellence. We believe in investing in our employees and providing them with the tools and resources they need to succeed. We offer comprehensive training programs, ongoing support, and opportunities for growth and advancement. At Safe Haven Security LLC, we foster a culture of teamwork, collaboration, and mutual respect. We believe that our employees are our greatest asset, and we strive to create a positive and inclusive work environment where everyone feels valued and appreciated. As a company, we are dedicated to staying at the forefront of the industry, constantly evolving and adapting to meet the changing needs of our customers. We embrace innovation and technology, and we are always looking for talented individuals who share our passion for excellence. If you are looking for a rewarding career in the home security industry, Safe Haven Security LLC is the place for you. Safe Haven has won several awards including being one of "America's Greatest Places to work" from Newsweek and is the 6-time winner of Inc. Magazine's America's Fastest-Growing Private companies. Join our team and be part of an organization that is committed to making a difference and creating a safe and secure environment for every home we serve. Safe Haven Security is an Equal Opportunity Employer / Veterans / Disabled. We celebrate diversity and are committed to creating an inclusive environment for all employees. Why Join Safe Haven • Weekly pay, fully commissioned role with uncapped earning potential, • Monthly bonuses, incentives, and paid vacations, • Paid Time Off (PTO) program and paid holidays, • Medical, Dental, Vision, 401k, and Life Insurance Coverage, • Employee Assistance Program (EAP), • Career Development, • Recognized by Newsweek's "America's Greatest Workplaces"!, • Safe Haven is the largest employee-based ADT Authorized Dealer

Description Texas Sports Academy is a K-12 school designed for serious student-athletes who want both elite academics and high-level athletic development. Students cover 2x the material in just 2 hours a day, using the same 2-Hour Learning model as Alpha Schools. That frees up their entire afternoon for serious training, where they work alongside former pro and D1 athletes coaching them at the highest standard. We are hiring a Remote IT Help Desk Technician to help our students and parents navigate any technical issues they encounter with our devices, learning platforms, and connected tools. You will be the first point of contact when something is not working, and you will guide families to a resolution quickly, clearly, and professionally. • First-Line Family Support: Serve as the primary contact for students and parents experiencing technical issues, responding quickly through email, chat, ticketing, and phone when needed., • Troubleshoot Device Issues: Diagnose and resolve laptop and tablet issues, including login problems, software errors, connectivity issues, and basic hardware questions, guiding families through fixes step by step., • Support Learning Platforms: Help students and parents navigate our learning platforms and connected tools, including account access, common errors, and everyday how-to questions., • Escalate When Needed: Identify the small number of issues that require hardware repair, deeper investigation, or leadership involvement, and escalate them cleanly with all the context the next person needs., • Maintain Support Documentation: Keep our internal knowledge base and family-facing help articles current so common issues can be resolved even faster over time., • Track and Report on Support Volume: Log every ticket accurately, watch for recurring issues, and share weekly reporting on volume, resolution time, and top themes with leadership. Requirements • End-User Support Experience: 2-3 years supporting non-technical users, ideally in a school, education, consumer, or service environment. This is not an entry-level role. You can walk us through the systems you supported, the issues you resolved, and how you have grown a support function over time., • Strong Customer Service Orientation: You communicate patiently and clearly with students and parents, especially in stressful moments such as a device failing before class., • Clear Written Communication: You can write a support response that is warm, precise, and easy to follow, and you can document a fix so the next person on the team can repeat it., • Troubleshooting Skills: Practical experience diagnosing common device, software, connectivity, and account issues across Mac, Windows, iOS, and Chromebook., • Weekend Availability: Willing and able to work a schedule that includes weekend coverage. Specific hours will be defined based on team needs., • AI Forward: We use AI tools daily to draft communications, summarize tickets, and speed up troubleshooting. Familiarity with tools such as Perplexity Computer is a plus., • Reliable Home Setup: Quiet workspace, strong internet, and a working webcam and microphone., • Location: Remote (U.S. only). U.S. work authorization required., • K-12 or 1:1 Device Program Experience: Prior experience supporting student device programs or families in an education setting., • Help Desk or Ticketing Platform Experience: Hands-on experience with tools such as Zendesk, Freshdesk, HubSpot Service Hub, or a comparable platform., • Bilingual (English/Spanish): Ability to support Spanish-speaking families., • Certifications: CompTIA A+, Google Workspace Administrator, Apple Certified Support Professional, or comparable certifications. Benefits Pay: $25/hour

Description Help Desk Tier I Specialist Location: Silver Spring, MD Employment Type: Full-Time Work Arrangement: Remote After Training – Must Reside Within 50 Miles of Silver Spring, MD Training Requirement: 8 Weeks On-Site in Silver Spring, MD Operating Hours: Monday–Friday, 7:30 AM–8:00 PM; assigned 8-hour shift within operating hours Hourly Rate: $18.00–$22.00 per hour Citizenship & Clearance Requirement: U.S. Citizenship required; must be eligible to obtain and maintain a Public Trust. Who We Are RCG, Inc. is a growing federal contracting company delivering technology, cybersecurity, and professional solutions that support critical government missions. We are proudly Certified™ as a Great Place to Work® for four consecutive years, reflecting our commitment to creating an environment where employees can grow, contribute, and build rewarding careers. The Opportunity RCG is seeking a Help Desk Tier I Specialist to support an ongoing federal government contract in Silver Spring, MD. This is a full-time technical support position providing Tier I assistance to end users across a diverse technology environment. The role includes desktop and remote support, account administration, hardware and software troubleshooting, conference room and multimedia support, endpoint provisioning, and incident management. The position requires eight weeks of on-site training in Silver Spring, MD before transitioning to a remote work arrangement. Candidates must reside within 50 miles of Silver Spring, MD and remain available to report on-site when required by the government. What You’ll Do • Provide technical support to end users via phone, email, chat, desk-side assistance, and remote support tools., • Troubleshoot PC and Mac hardware, operating systems, peripherals, software applications, and basic network-related issues., • Utilize BeyondTrust Remote Support to troubleshoot and resolve user issues remotely., • Install, configure, troubleshoot, and deploy hardware and software., • Assist users with software installations and peripheral configurations., • Provide Commercial Off-The-Shelf (COTS) application support., • Provide VIP-level technical support and priority issue resolution., • Apply established troubleshooting methodologies to diagnose, resolve, and document technical issues., • Manage Active Directory user and computer accounts., • Process user account requests and related forms., • Support BitLocker, McAfee encryption policies, and endpoint security requirements., • Prepare and provision new computers and mobile devices., • Assist with desktop operating system updates and security compliance., • Configure and support DoD Common Access Cards (CAC)., • Configure Cisco VPN user accounts and endpoint clients., • Support employee onboarding and offboarding activities., • Create, update, track, and manage incidents and service requests in ServiceNow., • Develop and maintain user-facing and internal knowledge base articles., • Maintain accurate documentation of technical issues and resolutions., • Identify opportunities to improve support processes and service delivery., • Maintain inventory of IT equipment and supplies., • Support IT asset inventories and related activities., • Escort IT vendors on-site as required., • Set up, support, and troubleshoot hybrid meetings using Google Meet, Microsoft Teams, Cisco Webex, Zoom, and GoToMeeting., • Support conference room and multimedia technologies., • Maintain and troubleshoot projectors, displays, cameras, power distribution units, and conferencing hardware., • Create and distribute meeting invitations using Google Meet and Webex., • Support special events, meetings, and conferences., • Troubleshoot audio/visual technologies, including wired and wireless microphones, speakers, amplifiers, digital mixers, Dante audio protocol, and Crestron and AMX control systems., • Participate in team meetings and knowledge-sharing activities. Requirements What We’re Looking For • U.S. Citizenship and eligibility to obtain and maintain a Public Trust., • Minimum of 1 year of IT support experience., • Strong customer service and technical support background., • Experience troubleshooting desktop, network, and basic server-related issues., • Working knowledge of Active Directory Users and Computers., • Experience supporting Microsoft Windows and macOS operating systems., • Familiarity with Dell desktop and laptop hardware., • Experience with Microsoft Office Suite., • Experience with Adobe Acrobat and Adobe Creative products., • Familiarity with Google Workspace, including Docs, Sheets, Slides, and Google Voice., • Experience with or familiarity with ServiceNow or a comparable IT service management/ticketing platform., • Familiarity with Google Meet, Microsoft Teams, Cisco Webex, Zoom, and GoToMeeting., • Understanding of basic networking concepts and troubleshooting., • Strong verbal and written communication skills., • Strong organizational and time-management skills., • Ability to work effectively in a fast-paced, high-volume support environment., • Ability to work independently and collaboratively as part of a technical support team. Remote Work Requirements Following successful completion of the required on-site training period, the position is expected to transition to remote work. Candidates must be able to: • Work independently with strong self-motivation, accountability, and time-management skills., • Remain focused, responsive, and productive with minimal supervision., • Maintain a professional home-office environment with reliable internet access., • Report to the Silver Spring, MD location when required by the government. Preferred Qualifications • Associate or bachelor’s degree in Information Technology or a related field., • Previous experience supporting a federal government environment., • Experience working in environments requiring a Public Trust or other government background investigation., • Experience supporting enterprise audio/visual and conference room technologies. Work Environment This position begins with eight weeks of required on-site training in Silver Spring, MD and is expected to transition to a remote work arrangement after successful completion of training. Candidates must reside within 50 miles of Silver Spring, MD and be available to report on-site as required. The federal customer operates Monday through Friday from 7:30 AM to 8:00 PM. Employees will be assigned an 8-hour shift within those operating hours. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Please Note Employment is contingent upon successful completion of all applicable government background investigation and customer onboarding requirements. Candidates cannot begin work until all required government processing has been successfully completed. Why Join RCG? • Join a company proudly Certified™ as a Great Place to Work® for four consecutive years., • Support meaningful federal government missions., • Work with a diverse range of enterprise technologies and support tools., • Collaborate with experienced and dedicated IT professionals., • Gain hands-on experience across desktop support, endpoint technologies, account administration, service management, and multimedia support., • Opportunities for continued technical and professional development. Equal Opportunity Employer RCG, Inc. is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law. Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Short Term & Long Term Disability, • Training & Development, • Wellness Resources

Job Responsibilities: • Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system., • E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system., • Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned., • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices, • Focus on quality and customer satisfaction, • Clear and thorough documentation of customer interactions required, • Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events, • Willing to fiercely advocate on behalf of and represent the Voice of the Customer, • Research and prepare detailed escalations to second level support, • Review, manage and follow up on open issues as needed, • Project work that includes long and short-term initiatives What can Aureon offer you? • Opportunities for professional growth, development, and advancement within the organization, • 100% remote working employment model, • Shift differential pay applied to evening and weekend shifts, • Comprehensive training on hardware and software applications for qualified applicants, • Knowledge and experience relating to basic computer applications, • Competitive compensation and full benefits package for full-time employees, • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO Required Education: • High school or equivalent Required Skills: • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner, • Excellent written and oral communication skills, including strong listening skills, • Intermediate to advanced computer skills with emphasis on Internet knowledge, • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite, • Experience working in a customer Support Center, • Experience working with Mobile Communications, • Experience working with Transportation, • Accounting or accounts receivable experience is a huge plus, • Must exhibit dependability, adaptability and flexibility, • Ability to diagnose and troubleshoot issues, • Basic math skills, • Creative thinking and reasoning ability WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: • Primarily indoor work primarily in office environment, • Frequent utilization of manual dexterity and visualizing of computer screen, • No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk

Full-time Description Location: Palm Beach, FL Area Position Type: Full-Time Salary Range: $45,000-$55,000 Annually At Powernet, we don’t just deliver top-tier wireless, voice, Managed IT, and security solutions—we make connecting businesses seamless, smart, and reliable. We’re a team of innovators, problem solvers, and tech enthusiasts who believe work should be rewarding, collaborative, and full of high-fives (virtual or in-person!). If you are eager to launch your IT career, love diving into hands-on technical troubleshooting, and get excited about helping people solve tech puzzles, you’ve found your crowd. • 5 weeks PTO, • Remote work flexibility, • Anniversary gift plan, • Employee referral program, • Health, vision, dental, and life insurance available, • HSA Account, • 401(k) matching As our Entry-Level Help Desk Technician, you are the first line of defense for our technical support operations! You’ll serve as an essential problem solver, taking incoming help desk calls, resolving support tickets, and ensuring our clients have a seamless technology experience. From imaging PCs and setting up user workstations to monitoring system alerts, managing Active Directory permissions, and assisting with installations, you’ll play a key role in keeping our systems and clients running smoothly every day. 1. End-User Support & Day-to-Day Troubleshooting • Answer incoming help desk phones, log detailed ticket notes, and respond to end-user support requests promptly and professionally., • Perform first-level troubleshooting for Microsoft Windows in domain environments, Office 365, Google Workspace, and anti-virus applications., • Manage file/folder permissions, user accounts, and basic configurations within Active Directory and Group Policy. 1. Workstation Setup & Deployment Assistance • Image PCs and configure desktop workstations, laptops, printers, scanners, and copiers for end users., • Assist senior technical teams with technology upgrades, network deployments, and hardware/software implementations., • Provide both remote and periodic on-site assistance to resolve local hardware, cabling, and wiring needs. 1. Alert Monitoring & Systems Hygiene • Actively monitor incoming system alerts, conduct initial research, resolve routine issues, and escalate complex incidents to upper-tier engineering teams when required., • Maintain squeaky-clean records, documenting technical solutions, updating service requests, and keeping configuration logs current., • Participate in a rotational on-call schedule to support critical client needs and maintain strict service level agreements (SLAs). This is a remote-friendly position that may require occasional local travel for on-site hardware deployments, workstation setups, or equipment replacements. You should be comfortable managing multiple activities simultaneously in a fast-paced environment, communicating clearly over the phone and via chat, and maintaining a positive, customer-first attitude. Requirements What You Bring to the Table • Education: High School Diploma or GED required (Associate Degree in Information Technology or a related field preferred)., • Technical Fundamentals: Hands-on familiarity or entry-level experience supporting Microsoft Windows, Active Directory, Group Policy, Office 365, and Google Suite., • Hardware & Infrastructure Awareness: Basic knowledge of PC imaging, workstation setup, cabling/wiring, and anti-virus software (experience with network equipment troubleshooting is a big plus!)., • Problem-Solving Mindset: Strong diagnostic skills with the ability to research, troubleshoot, and document technical issues quickly., • Communication & Service: Outstanding customer service, clear communication, and a passion for helping non-technical users solve problems., • Driver Requirements: Must possess a valid driver’s license for periodic local deployment support. Salary Description $45,000-$55,000 annually

Job Responsibilities: • Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system., • E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system., • Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned., • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices, • Focus on quality and customer satisfaction, • Clear and thorough documentation of customer interactions required, • Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events, • Willing to fiercely advocate on behalf of and represent the Voice of the Customer, • Research and prepare detailed escalations to second level support, • Review, manage and follow up on open issues as needed, • Project work that includes long and short-term initiatives What can Aureon offer you? • Opportunities for professional growth, development, and advancement within the organization, • 100% remote working employment model, • Shift differential pay applied to evening and weekend shifts, • Comprehensive training on hardware and software applications for qualified applicants, • Knowledge and experience relating to basic computer applications, • Competitive compensation and full benefits package for full-time employees, • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO Required Education: • High school or equivalent Required Skills: • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner, • Excellent written and oral communication skills, including strong listening skills, • Intermediate to advanced computer skills with emphasis on Internet knowledge, • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite, • Experience working in a customer Support Center, • Experience working with Mobile Communications, • Experience working with Transportation, • Accounting or accounts receivable experience is a huge plus, • Must exhibit dependability, adaptability and flexibility, • Ability to diagnose and troubleshoot issues, • Basic math skills, • Creative thinking and reasoning ability WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: • Primarily indoor work primarily in office environment, • Frequent utilization of manual dexterity and visualizing of computer screen, • No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.

Amazon needs you as a flex job Representative (Work From Home) to help their mission of making customers lives easier. If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries through phone, chat or email; Sound like something you can do? Then, come build the future with Amazon! Money matters. Whether youre saving up for something big or you just want to make some extra money,earning $17 an hour will get you there faster. Know your earnings. For each Flex offer, you see how much you can earn during the block and how longthe block is, all before you drive. Adjust your work, not your life. Work only when you want to. Select the blocks that fit your life. Smiles for miles, backed by Amazon. Not only does Amazon Flex have your back, you get the added benefit of deliveringsmiles to Amazon customers. For more information visitflex.amazon.com Or download the iPhone or Android app You must be 21 years old, have access to a car and a valid drivers license, pass a background check, and have an iPhone orAndroid smartphone.Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Driving with Amazon Flex is perfect...

Job Description Winner of the 2026 Top Long Island Workplace along with Long Island Innovator Award eVero Corporation is a software development and IT consulting company. We are currently looking for a motivated and tech-savvy individual to fill a Support Specialist position in our organization. The Tier 1 Support Specialist is responsible for providing high quality service to all users in our collaborative environment - utilizing phone, chat, and email. Specialists must ensure successful resolution of all issues by either diagnosing or escalating to the next level of service. Follow-up is a critical part of the position to ensure user satisfaction. Primary Duties & Responsibilities • Maintaining a high-level customer service by ensuring that the Help Desk provides timely responses to all issues, • Evaluate, troubleshoot, and resolve various technical issues. Escalating unresolved issues when necessary, • Writing detailed documentation and notes, analyze and maintain support requests in our ticketing system. Entries must be accurate and detailed, • Maintain confidentiality regarding data residing on customer databases and networks, • Provide support to users on installations, updates, and upgrades Qualification & Required Skills • Experience working in a ticketing system (i.e. ConnectWise, Halo, Zendesk) a plus, • Working knowledge of MS Office products including Outlook, Word, Excel, • Basic knowledge of various devices using our software such as Android OS and Apple OS, • Basic understanding of Active Directory and Group policy, including:, • Ablilty to create Security roles/memberships, • Understanding of how each policy, role, and membership work together to create the users, • Collaborating with Engineers to create policy Other Skills / Abilities • Customer-service oriented with excellent problem-solving skills, • Ability to communicate effectively and professionally to clients and coworkers verbally as well as written, • Comfortable working with Vendors and third-party Support, • Exceptional organizational, troubleshooting and time management skills, • Embraces a positive outlook and displays self-initiative Required Education and Experience • Holds 1 – 3 years of customer service or related experience, • Possesses a Associates Degree or Certification in a relevant field Physical Requirements • Occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds. eVero is an Equal Opportunity Employer (EOE) and takes great pride in building a diverse work environment. Qualified applicants are considered for employment without regard to age, race, religion, gender, national origin, sexual orientation, disability, or veteran status. \nCompany Description eVero Corporation is a leading technology solution provider for health and human services organizations, recognized with the Long Island Innovator Award, the NY State Education Department NDEAM Award, designated as a 2026 Long Island Top Workplace and named to Inc.’s 2026 Best Workplace list. When you work at eVero, you are part of a team where collaboration, corporate transparency, and a commitment to culture are paramount. You will be challenged and supported, while given the opportunity to grow and develop in your career. We are proud to offer a competitive salary with a comprehensive benefits package, which includes: • Medical, • Dental, • Vision, • Long-term disability, • 401K, • Paid vacation time, • Volunteer Time Off, • Cafeteria plan Hard work should always be balanced with fun and quality of life, we also offer the following amenities: -\tNewly renovated headquarters featuring state of the art technology -\tA casual and comfortable work environment with Employee Café and Pinball Room -\tMonthly team building and community outreach events -\tA coffee bar with a wide array of snacks & trimmings -\tFully equipped gym and cafeteria conveniently located on site -\tConvenient Long Island location with easy access to the LIE (495) and Route 110 eVero Corporation is a leading technology solution provider for health and human services organizations, recognized with the Long Island Innovator Award, the NY State Education Department NDEAM Award, designated as a 2026 Long Island Top Workplace and named to Inc.’s 2026 Best Workplace list. \n\nWhen you work at eVero, you are part of a team where collaboration, corporate transparency, and a commitment to culture are paramount. You will be challenged and supported, while given the opportunity to grow and develop in your career.\n\nWe are proud to offer a competitive salary with a comprehensive benefits package, which includes:\n Medical\n Dental\n Vision\n Long-term disability\n 401K\n Paid vacation time\n Volunteer Time Off\n Cafeteria plan\n\nHard work should always be balanced with fun and quality of life, we also offer the following amenities:\n•\tNewly renovated headquarters featuring state of the art technology\n•\tA casual and comfortable work environment with Employee Café and Pinball Room \n•\tMonthly team building and community outreach events\n•\tA coffee bar with a wide array of snacks & trimmings\n•\tFully equipped gym and cafeteria conveniently located on site\n•\tConvenient Long Island location with easy access to the LIE (495) and Route 110

Job Description We are hiring a Business Customer Service Representative who serves as a vital point of contact for business clients, ensuring their inquiries and concerns are addressed promptly and professionally. You will be the primary point of contact for small, mid-size, and enterprise accounts—handling inquiries, resolving issues, and building long-term relationships. This role focuses on first-contact resolution, account support, and delivering a professional client experience across phone, email, and chat. This position is ideal for someone who enjoys problem-solving, clear communication, and working with business customers in a structured yet supportive environment. Responsibilities • Respond to business customer inquiries, • Resolve customer complaints and issues by identifying problems and providing appropriate solutions, • Maintain detailed records of customer interactions and transactions, • Collaborate with sales and other internal departments to meet customer needs, • Process orders, forms, applications, and requests to ensure smooth customer experiences, • Identify opportunities to upsell or provide additional services to business clients, • Provide clear and accurate product or service information to customers, • Follow up with customers to ensure satisfaction and loyalty What We Offer • Competitive pay with clear advancement opportunities, • Health, dental, and vision benefits, • Training and professional development opportunities, • Supportive team environment with clear performance expectations

Health-Dental-Vision-Life-Disability / Paid Time Off - As a Customer Support Specialist I at Cantata Health Solutions, you will: Provide exceptional customer service to clients via phone, email, and chat; Troubleshoot and resolve issues regarding software and technical support; Maintain accurate and

Up to $68,000-yr + $5,000 bonus eligibility-yr / Company pays cover 100% of your health insurance / High-quality Dental and Vision / 401(k) plan / Career Growth Opportunities - As a Customer Experience Associate, you will: Provide exceptional customer service through phone, email, and chat support;

Competitive startup compensation / Flexible Schedules / Health and Wellness coverage options / Opportunities for rapid professional growth - As a Customer Operations Associate, you will: Provide exceptional customer service to clients via phone, email, and chat; Resolve customer inquiries and issues

Competitive Hourly Pay with performance-based incentives / Medical-Dental-Vision / 401(k) plan / Generous PTO / Meaningful company mission - As a Customer Care Specialist at Koala Health, you will: Provide excellent customer service over the phone, email, and chat; Handle customer inquiries and comp

Up to $25-hour / 100% employer-paid Health-Dental-Vision / Generous PTO / 401k with employer match / Human and pet wellness benefits / Employer-paid Disability-Parental leave-Life - As a Customer Care Specialist, you will: Provide exceptional customer service through phone, email, and chat support;

Health-Dental / 401k with 4% matching / 3 weeks PTO + Holidays / Tuition assistance / Career growth / Work-Life Balance - As a Customer Service Specialist, you will: Provide exceptional customer service by answering inquiries and resolving issues through phone, email, and chat support; Maintain a hi

Competitive Annual Salary / Comprehensive Employee Benefits - As a Customer Support Agent at Greenshades Software, you will: Provide excellent customer service and support to clients via phone, email, and live chat; Troubleshoot technical issues and provide solutions to ensure customer satisfaction;

Competitive Pay + Annual Bonus Eligibility / Medical Benefits / Paid Time Off / Collaborative, mission-driven culture - As a Customer Support Representative at TeamBuilder, you will: Provide prompt and courteous customer service via phone, email, and chat; Troubleshoot and resolve customer issues an

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service, • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals, • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs, • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations, • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems, • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude, • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements: • High School Diploma or GED Preferred: • Sales, Collections or Customer Service experience, • Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances, • Up to 4% matching 401(k), • Employee Stock Purchase Plan (10% share discount), • Tuition reimbursement, • Paid time off (15 days' vacation per year, prorated based on start date), • Paid sick leave as determined by state or local ordinance (prorated based on start date), • 11 Paid holidays (4 floating holidays, prorated based on start date), • Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Amazon needs you as a flex driver Representative (Work From Home) to help their mission of making customers lives easier. If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries through phone, chat or email; Sound like something you can do? Then, come build the future with Amazon! Money matters. Whether youre saving up for something big or you just want to make some extra money,earning $17 an hour will get you there faster. Know your earnings. For each Flex offer, you see how much you can earn during the block and how longthe block is, all before you drive. Adjust your work, not your life. Work only when you want to. Select the blocks that fit your life. Smiles for miles, backed by Amazon. Not only does Amazon Flex have your back, you get the added benefit of deliveringsmiles to Amazon customers. For more information visitflex.amazon.com Or download the iPhone or Android app You must be 21 years old, have access to a car and a valid drivers license, pass a background check, and have an iPhone orAndroid smartphone.Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Driving with Amazon Flex is perfect...

Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Interact with customers via phone, email, and chat to provide excellent customer service and resolve any issues or concerns they may have; Follow company policies and procedures to accur

Job Description The IT Support Analyst provides technical support to employees by troubleshooting hardware, software, network, and system issues. This role serves as the primary point of contact for end-user technology support, ensuring timely resolution of incidents, excellent customer service, and minimal disruption to business operations. The IT Support Analyst supports desktop systems, enterprise applications, user accounts, and IT equipment while contributing to continuous improvement of IT service delivery. CORE RESPONSIBILITIES: • Provide first- and second-level technical support for onsite and remote end users via phone, email, chat, and ticketing systems., • Diagnose and resolve hardware, software, operating system, network, and connectivity issues., • Install, configure, and maintain desktops, laptops, mobile devices, printers, and peripherals., • Provision, modify, and deactivate user accounts, permissions, and access rights., • Support enterprise applications, including troubleshooting user access and functionality issues., • Manage and prioritize support tickets to meet established service level agreements (SLAs)., • Document incidents, resolutions, procedures, and technical knowledge articles., • Assist with onboarding and offboarding activities, including equipment setup and account management., • Perform software installations, upgrades, patches, and system updates., • Support conference room technology, audio/visual equipment, and collaboration tools., • Escalate complex issues to appropriate IT teams or vendors as needed., • Monitor recurring issues and recommend process improvements to reduce support requests., • Maintain IT asset inventories and assist with equipment lifecycle management., • Participate in disaster recovery, business continuity, and cybersecurity awareness initiatives., • Support IT projects, system implementations, and technology rollouts. QUALIFICATIONS Education • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred., • Equivalent combination of education, training, and experience may be considered. Experience • 1-3 years of experience in IT help desk, desktop support, or technical support roles., • Experience supporting Microsoft Windows environments and common business applications., • Experience using IT service management (ITSM) or ticketing systems. Technical Skills • Knowledge of Windows operating systems and Microsoft 365., • Familiarity with Active Directory, Entra ID (Azure AD), and user account administration., • Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPNs, and Wi-Fi., • Experience with endpoint management and device deployment tools., • Knowledge of cybersecurity best practices and endpoint security tools., • Ability to troubleshoot hardware, software, and connectivity issues efficiently. Competencies • Strong customer service orientation and communication skills., • Excellent problem-solving and analytical abilities., • Ability to prioritize multiple requests and manage competing deadlines., • Strong documentation and organizational skills., • Ability to work independently and collaboratively within a team environment., • Continuous learning mindset and adaptability to changing technologies. Physical Requirements • Ability to lift and transport IT equipment up to 30 pounds., • Ability to work at a computer workstation for extended periods., • Occasional travel between company locations may be required., • Dependable mode of transportation, • Work on a warehouse/production floor KORE VISION, MISSION, AND VALUES VISION To be the trusted global leader in IoT Connectivity Solutions for over 100,000,000+ connected devices, enabling a smarter, more connected world for all. MISSION To empower our customers to deliver transformative solutions that deliver impactful outcomes to the communities and customers they serve. KORE VALUES • Customer Obsession: We earn trust through deep understanding and relentless commitment. We earn the trust of our customers and aim to delight them through our solutions – we want to be loved by our customers., • Be the Spark: We lead with energy, creativity, and urgency. We don't wait for change – we ignite it. We listen, engage, and encourage others to participate., • Own the Outcome: We take accountability seriously – delivering on our promises to customers, teammates, and ourselves. We finish what we start. We think like owners and we’re frugal where it makes sense., • Grit & Positivity: We face challenges head-on – with resilience, optimism, and determination. We look at these situations as an opportunity to create a positive outcome. When we make a commitment, we deliver. We challenge those in a respectful way that do not meet their commitments., • Challenge. Debate. But Be Human: We speak up, question assumptions, and challenge ideas – not people. We aim for the best outcomes through respectful, direct, and open dialogue, keeping in mind we’re all on the same team. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to remain stationary; move; lift, push, pull and/or move up to pounds. The employee must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; communicate. Specific vision abilities required by this job include close vision. KORE Wireless Group, Inc., is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KORE will not tolerate discrimination or harassment based on any of these characteristics.

Job Description On-Call IT Field Technician – PC, Mac, POS and TV Mounting • Location: Multiple U.S. Cities (Local, Onsite Support), • Job Type: Independent Contractor (1099), • Pay: $35 per hour (on-site), • Schedule: Flexible – You accept jobs based on your availability Important Note This is an on-call, 1099 independent contractor role with full flexibility and no guaranteed hours. You set your availability and driving radius, and we send jobs that match your proximity and skills. About the Role Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site. Our services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services offering fast, reliable solutions across a wide range of devices and systems. Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience. Responsibilities • Troubleshoot and repair Windows and macOS issues, • Resolve WiFi, router, and wired network problems, • Install and configure printers and scanners, • Replace or upgrade hardware components, • Reinstall operating systems using bootable tools, • Document work and communicate clearly with customers, • Install and support POS systems and run Cat5e or Cat6 cabling, • Perform outdoor TV mounting and basic AV setup Requirements • Two or more years of experience in IT support or field service, • Strong networking and diagnostic skills, • Reliable transportation and valid driver’s license, • Ability to work independently and provide professional customer service, • Ability to lift up to 50 lbs, • Own required tools including a laptop, drill, screwdrivers, cable tester, and RJ45 tools Benefits • IT and POS work: $35 per hour for time on site, • Outdoor TV mounting: starts at $65 per mounted device, varies if a helper is required, • Flexible scheduling — accept only the jobs that match your route and availability, • National brand recognition and continuous job offers, • Dispatch and tech support team available to assist remotely What to Expect After You Apply • Intro Call – A recruiter will contact you for a quick chat, • Onboarding – Complete paperwork and tax forms electronically, • Background Check – Mandatory before activation, • Set Your Availability – You enter your availability in our tech portal, • Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills

Job Description Retail Sales Assistant, Jewelry (Jewelry Stylist) - Garden City, Long Island Our Retail Sales Assistant provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Roosevelt Field showroom. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry. Showroom Coordination & Maintenance: • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area. What You Have: • A passion for the customer. You don't just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise., • Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together! What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Job Description Retail Sales Assistant, Jewelry (Jewelry Stylist) (Part Time) - Garden City, NYC Our Retail Sales Assistant provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person in our Garden City, NY showroom. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry. Showroom Coordination & Maintenance: • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area. What You Have: • A passion for the customer. You don't just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise., • Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together! What We Offer At Brilliant Earth, we're passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Job Description We're hiring! Customer Success Agent role — West Babylon, NY We're growing, and we're looking for our next Customer Success team member to join us in-office. In this role, you'll be the go-to person for our customers — answering calls, helping walk-ins at the counter, managing orders, and making sure returns and refunds are handled smoothly and fairly. You'll also help keep our product info and knowledge base accurate so customers always get the right answer, fast. This isn't just a support role — it's a growth path. You'll start by learning the fundamentals of how we take care of our customers, then grow into owning more of the process: streamlining how we work, picking up new tools, and eventually helping us build smarter, AI-assisted ways of doing things. We're looking for someone who's a clear communicator, detail-oriented, dependable, and good under pressure — someone who genuinely cares about getting customers to a great outcome. We live by a few simple values: take care of each other, create ecstatic customers, practice radical candor, move quick without hurrying, and keep innovating. Sound like you? Message me for more information! Responsibilities: Ticketing & Order Support • Master the Gorgias / Alhena ticket workflow and BigCommerce order management, • Independently handle routine customer communication, order support, and inbound calls, • Must be able to handle the walk-in customers that come to the counter Refunds & Returns • Own the refund process end-to-end — returns, exchanges, and refunds within approved guidelines, • Streamline the refund experience for customer satisfaction Product Content & Knowledge Base • Keep product content and the knowledge base (FAQs, canned responses) accurate and current across BigCommerce and Gorgias / Alhena Growth & Development • Deepen product knowledge and handle more complex customer scenarios over time, • Build toward independence by developing new AI-assisted workflows using experience gained on the job Qualifications & Skills: • Minimum Education Requirement: High school diploma or equivalent., • Customer service experience preferred., • Excellent written and verbal communication skills, with the ability to build rapport, project a professional tone, and provide clear, concise information., • Strong interpersonal skills and the ability to work effectively with both internal and external customers., • Customer-focused approach with the ability to communicate clearly and empathetically across phone, email, and chat., • Ability to professionally de-escalate and resolve customer concerns., • Strong attention to detail and accuracy, particularly in order handling, refunds, and product/pricing information., • Good memory and ability to retain and apply information effectively., • Strong multitasking, organizational, and prioritization skills in a fast-paced environment., • Strong ownership and follow-through, including reliable follow-up on open tickets and customer commitments., • Effective cross-functional collaboration with Sales, Warehouse, and the Operations Support Team., • Proficient in computer and data entry skills, including Microsoft Word, Excel, Outlook, Internet Sales, and related systems., • Comfortable learning new tools and adapting to evolving workflows, including Gorgias, Alhena, and AI-assisted processes., • Demonstrates sound judgment in determining when to resolve an issue independently and when to escalate it., • Dependable attendance and punctuality., • Demonstrates a strong work ethic and aligns with the company’s core values., • Treats all team members with professionalism and respect. Benefits: • Medical, dental, and vision insurance, • Life insurance, • 401(k), • Paid holidays, • Paid vacation, sick time/personal time off, • Employee discount program, • Employee Assistance Program (EAP), • Flexible Spending Account, • Health Savings Account

Job Description Sales Associate, Jewelry (Jewelry Consultant) - Roosevelt Field, NY Our Retail Sales Associates provide an exceptional experience for every Brilliant Earth customer. As a Retail Sales Associate you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Roosevelt Field location. The targeted budget for this position is $24-$26/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you'll do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry. What You Have: • A passion for the customer. You don't just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise., • Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together! What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND222 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

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