Customer success jobs in Howard Beach, New York (NY) State

Onboard new customers and deliver unrivaled customer service. Previous customer success experience OR experience in the publishing/media space. Working closely with customer support and product team to hit client targets. Keeping customers up to date with new features and products. ...

We are seeking an SVP of Customer Experience and Success to manage all aspects of delivering exceptional customer experiences and driving success, loyalty, and growth across their payment solutions. The role reports into the COO, and will have 2 direct reports (VP Customer Success and AVP Custome...

As an early member of the Sixfold Customer Success team, you will have the opportunity to shape the foundation and drive the growth of our customer relationships. Customer onboarding and training; lead new customer and project onboarding meetings, validating and identifying customer needs, potent...

Communicate major product updates and releases ensuring customer success team is well informed. Supporting CSMs on day-to-day tasks such as - provide customers with fast responses, ensure timely issue resolution and thorough follow ups and meeting summaries. Assist with Customer onboarding, start...

Lead customer-facing teams, including coaching sub-function leaders (Customer Success, Services, Technical Support) to ensure that all teams are aligned and focused on delivering an exceptional customer experience. Measure and analyze customer data to identify trends and areas for improvement, in...

Maintain ownership of a portfolio of customers, developing relationships across a broad set of stakeholders while supporting existing teams to drive adoption, retention and mitigating risk of Pendo across their organization* Establish and maintain relationships within multiple levels of the organ...

We are looking for a CS Engineer to join our dynamic and fast-paced environment to work cross-functionally and ensure our customers are technically successful from implementation through renewal/growth. CHEQ is the global leader in Go-to-Market Security, trusted by over 15,000 customers worldwide...

As a Customer Success Executive, you will play a pivotal role in guiding our customers through their transformative journey with BairesDev on Campus Live. Customer Success Executive at BairesDev. Facilitate customer success by guiding them to attain their business objectives through effective uti...

Through customer partnerships the Customer Success Manager will develop client references and source marketing content, sponsor client events and lead other community-building (customer) activities. Customer Success Managers co-ordinate internal resources to promote increased customer adoption an...

A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and...

This international team is made up of a strategic and driven bunch who have diverse skill sets in design, agencies, project management, and, of course, customer success. You'll work autonomously to drive our customer happiness to a new, all-time high by advising and guiding a wide variety of cust...

Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective of this role is to ensure the success, retention & expansion of our customers by providing technical guidance, including be...

Are you looking for a role within the Customer Success department? We’re always looking for talented Customer Success Managers and we’d enjoy hearing from you! Send us your CV and one of our recruiters will review it and be in touch if we see a fit. Join our Talent Pool (Customer Success, NYC). A...

Exciting opportunity to join a market-leading DCO, Campaign Delivery and Data Analytics platform, who are looking to scale out their Customer Success team. Become a platform specialist, demonstrating value to the customer. ...

Snap’s Customer Success team is focused on scaled post sales management via high-impact programs that deliver a positive post-sale experience to Snap’s global audience of Small and Medium-sized Customers. This includes working with teams that work to maintain our most strategic senior level custo...

Exciting opportunity for an experienced Client Success leader to join a true pioneer in the video advertising space. The Director of Client Success is instrumental in driving client happiness and business growth on a global scale. Overarching responsibility for customer satisfaction and retention...

You will oversee front-line teams (Implementation, VIP Support escalations, Billing/Invoicing) and partner with the Senior Manager of Customer Success to increase product usage, improve service levels and customer satisfaction, and scale operations. Our mission is to become a premier benefits par...

A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and...

We’re looking for a Customer Success Manager to assist us with our growing clinical team. You've worked in a customer success or similar role for 3 or more years. We expanding our services and looking for team members who can help us execute on early successes and scale. You’ll be successful in t...

Choreograph is actively seeking a Customer Success Manager to drive user growth for Copilot. This is a key role in making Copilot a success as the advocate for users and the conduit between the Copilot Product team and the wider business. ...

When you finish up your first year, you’ll be an essential member of the customer success team, substantially contributing to the team’s success by managing the daily workflow for your client accounts. You’ll work closely with the Sales team to help lead the success of our clients' programmatic c...

The goal of our Customer Success Managers at CommerceIQ is, simply, to help our customers achieve profitable revenue growth using our platform. They do so by partnering with the CommerceIQ Customer Success Team and other cross-functional partners to onboard, train, and provide day-to-day support ...

Manage a team of Customer Success Specialists focused on operational customer support. Leverage your previous analytical experience and approaches to inform customer discussions and develop data-driven solutions and insights for your customers. Most importantly, we provide a really interesting wo...

As a Customer Success Manager at Dreamdata, you will shape the success journey for our customers. To maintain this momentum, we are expanding our team to further empower our customers and ensure their success. We are scaling our team in New York and are seeking a founding Customer Success Manager...