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  • Community health Worker
    Community health Worker
    hace 7 días
    $20–$25 por hora
    Jornada parcial
    Brownsville, Brooklyn

    About the Brownsville Wellness Program The Brownsville Wellness Program, housed within the Melting Pot Foundation USA at the Brownsville Community Culinary Center (BCCC), is a community-based health and wellness initiative focused on advancing nutrition, chronic disease prevention, maternal health, mental health, and overall well-being in Central and East Brooklyn. Through the Social Care Network the program connects residents to services that address health-related social needs such as food insecurity, housing instability, and transportation barriers. We are seeking a passionate Community Health Worker (CHW) who will serve as a trusted bridge between community members and health and social care resources. Position Summary The Community Health Worker will support program implementation by facilitating workshops, conducting outreach, performing social needs screenings, and linking community members to appropriate services and supports. The CHW will help ensure that every participant receives person-centered care coordination while contributing to the program’s data, quality, and engagement goals. Key Responsibilities Community Outreach & Participant Engagement • Conduct community outreach through phone calls, community events, and partner organizations., • Recruit, enroll, and support participants in the Brownsville Wellness Program, including the Medically Tailored Meals (MTM) Program, Community Pantry, and wellness activities., • Build and maintain trusting relationships with participants and community partners. Care Coordination & Navigation • Complete participant intakes and Health-Related Social Needs (HRSN) screenings., • Connect participants to internal and external resources through the Social Care Network and conduct follow-up to ensure successful service connections., • Maintain ongoing communication with participants throughout their enrollment. Program & Event Support • Assist with weekly MTM and pantry distributions, participant scheduling, and meal coordination., • Support the planning and implementation of health screenings, Lunch & Learns, cooking demonstrations, and other community wellness events., • Facilitate health education workshops and assist with participant engagement activities. Documentation & Reporting • Accurately document participant encounters, screenings, referrals, and follow-up activities in required systems., • Maintain participant records and support program reporting, data tracking, and quality improvement efforts., • Complete all required trainings and comply with HIPAA, Medicaid, and organizational policies. Qualifications. • High school diploma or equivalent required; associate or bachelor’s degree preferred. Minimum of two years of experience in community outreach, case management, or health education., • Familiarity with Brooklyn communities and experience working with diverse populations., • Strong communication, facilitation, and organizational skills., • Proficiency with or willingness to learn data entry and documentation systems (training provided)., • Ability to work some evenings and weekends for outreach and community events. Preferred Qualifications • New York State Community Health Worker Certification or willingness to obtain within one year of hire., • Experience working with Medicaid populations or in a health care or social services setting., • Knowledge of the Social Care Network (SCN) or similar social determinants of health frameworks. Compensation and Benefits • Salary: compensation based on experience Comprehensive training and professional development support., • Opportunity to contribute to an innovative, community-driven public health initiative improving wellness in Brooklyn. How to Apply Interested applicants should submit a resume and brief cover letter outlining their experience and interest in the position to Alexandria Sumpter-Delves, Director of Strategy and Programs with the subject line Community Health Worker Application. Applications will be reviewed on a rolling basis until the position is filled. Equal Opportunity Statement Melting Pot Foundation USA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds, including those from historically underrepresented communities in public health and wellness.

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  • Bilingual In-House Screener (English/Spanish)
    Bilingual In-House Screener (English/Spanish)
    hace 2 meses
    Jornada parcial
    Borough Park, Brooklyn

    We are seeking a reliable and professional Bilingual In-House Screener to join our team. The ideal candidate will be responsible for conducting phone screenings with applicants and clients, gathering basic information, assessing qualifications, and providing excellent customer service in both English and Spanish. Responsibilities: Conduct inbound and outbound phone calls with applicants or clients Perform initial screenings and collect required information Evaluate candidate qualifications based on company requirements Communicate clearly and professionally in both English and Spanish Schedule interviews or forward qualified candidates to the appropriate department Maintain accurate records of calls and applicant information Answer questions and provide general assistance over the phone Follow company scripts, procedures, and confidentiality guidelines Qualifications: Fluent in both English and Spanish (spoken and written) Strong communication and interpersonal skills Comfortable handling high-volume phone calls Basic computer and data entry skills Strong organizational and multitasking abilities Previous customer service, recruiting, or call center experience is a plus Professional phone etiquette and positive attitude Work Environment: In-house/office-based position Full-time or part-time availability depending on company needs Preferred Skills: Ability to work in a fast-paced environment Attention to detail and problem-solving skills Team player with strong work ethic

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