Desktop support jobs in Holbrook, New York (NY) State

Engage in Level 1 Help Desk support for end users via account support, troubleshooting, and other technical support needs. Handle incoming helpdesk phone calls and email, ensuring appropriate prioritization and escalation of tasks and courteous, timely, and effective resolution of support issues....

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. We're seeking someone who is great with people, building relationships, and putting customers first. Previous experience in customer service or sales is a plus. Ability to listen to and unde...

Up to $80K per year / Medical, dental & vision - As a Customer Support Specialist you'll: Work with customers to satisfy inquiries with one call resolution in mind; Review, monitor, engage and keep track of a high volume of customers per day; Handle both inbound and outbound service level calls i...

Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Customer Service / Fully Remote] - Anywhere in U. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...

Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the ...

K per year + annual bonus / 401k match / Medical, dental & vision / WFH stipend - As a Customer Support Specialist you'll: Assist customers via live chat, email, text, and phone; Understand, anticipate, and empathize with customer's needs before digging in to provide resolutions; Give life to Bou...

Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company system...

Up to $60K per year / Healthcare benefits - As a Customer Support Specialist you'll: Handle internal and external customer questions and support tickets via email, Slack, and website chat, as well as other sources and see them through to completion in a timely manner; Effectively troubleshoot sys...

Up to $27-hr / Generous Benefits and Perks - As a Customer Support Specialist, you'll: Improve customer service experience, create engaged customers, and facilitate organic growth; Own customer issues reported and see problems through to resolution; Research, diagnose, troubleshoot and identify s...

Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools,...

Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order...

The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties. The IT Technician’s role is to ensure system operation and fu...

Brown & Joseph is seeking an IT Support Specialist as we continue to grow our team! This position will ensure proper computer operations so that end users can accomplish business tasks. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, p...

We are seeking for experienced IT Support Specialist to help scale and optimize our business processes, work with users globally to improve productivity, and provide in-person service at our offices by resolving all technical issues. The expectation for this position is that you will apply deep t...

Experience with help desk ticketing systems such as Helix. ...

Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company system...

Competitive pay / 100% covered health insurance premiums / 401k match / PTO / Technology provided / Monthly WFH stipend / 4-day workweek - As a Customer Support Specialist you'll: Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members; Addre...

Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order...

Up to $27-hr / Generous Benefits and Perks - As a Customer Support Specialist, you'll: Improve customer service experience, create engaged customers, and facilitate organic growth; Own customer issues reported and see problems through to resolution; Research, diagnose, troubleshoot and identify s...

Up to $61K per year / Health, dental & vision / PTO / 401K match - As a Customer Support Specialist you'll: Answer and triage incoming Support tickets, aiming for a team average Time to Resolution under 48 hours and First Response Time under 1 hour; Escalate urgent requests or technical issues fo...

POSITION SUMMARY: The Customer Support Specialist I provides assistance and support to customers, Sales, Facility Operations, and Customer Support Management by coordinating office services, such as data entry, clerical work, records control, creating forms, and preparing reports. Our industry-le...

We are looking for an energetic, highly motivated Technical Customer Support Specialist to join our customer support team and to provide support for our Tier 2 level customer support requests. Technical Customer Support Specialist (Remote)**. You'll engage with customers, providing email/phone/zo...

Review server and network appliance logs to identify developing issues and proactively respond under the guidance of the senior systems administrator. CompTIA A+, CompTIA Network+, CompTIA Security +, Windows Server Hybrid Administrator (or equivalent experience). ...

Our customer base is growing fast along with the features we are adding to support them. As we have just launched our SkyHarbor client portal, we need a customer support specialist who can onboard both new and old clients. As a customer support specialist, youll be the customers first point of co...