Trabajos desktop support en White Plains, New YorkCrear alertas

Job Description Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. Join the INTERACTIVE BROKERS Team! Interactive Brokers Group has been consistently at the forefront of trading innovation, starting with the invention of the first floor-based handheld computer in 1983 and we pride ourselves on being primarily a technology company. We continue to challenge the status quo and push boundaries to offer the best trading platform with the most sophisticated features all for the lowest cost to our customers. Software development is the lifeblood of our firm, and it shows in our stellar brokerage platform. We offer award-winning desktop, mobile and web applications which provide our clients with the tools they need to be successful. Interactive Brokers Group, Inc. (IBKR); is rated #1 - Best Online Brokers 4 years in a row by Barron's , Best Online Brokers - Barron's Award (read more) We are looking for a knowledgeable C++ Developer to work under the general supervision of a team of application programmers, with good technical knowledge. Ability to communicate effectively understanding complex problems and explain their solution with extreme attention to detail. The position is well-suited for an organized individual who can meet deadlines, follow written procedures while supporting the team and collaborating to service improvements. You will be part of: • Design, implement and deliver high quality software solutions that conform to architectural standards, • Manage and 'own' significant development tasks end-to-end (from business requirements analysis to 3rd level production support), • Bachelor's in Computer Science, Mathematics, Physics or similar (masters/PhD a plus)., • Experience of at least 2 years in software development in C++, Object Oriented Programming, Networking, STL at educational and/or professional level., • In-depth understanding of OOP, design patterns, data structures, algorithms, and concurrency, • Proficiency in Linux / UNIX / shell scripting., • Competitive salary, annual performance-based bonus and stock grant, • Retirement plan (401K) with company match, • Excellent health and welfare benefits including medical, dental, and vision benefits, • Wellness screenings and assessments, health coaches and counseling services through Employee Assistance Program (EAP), • Paid time off along and generous parental leave policy, • Daily company lunch allowance provided and a fully stocked kitchen with healthy options for breakfast and snack, • Corporate events including team outings, dinners, volunteer activities and company sports teams, • Education reimbursement and learning opportunities with Udemy, • Modern offices with multi-monitor setups #LI-SV1

Job Description Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. This is a hybrid role (3 days in the office / 2 days remote). About your team: This position is for a Senior Manager for the Windows engineering arm of the Windows Platform team. This position will be responsible for developing and implementing Windows services, including but not limited to Azure, VDI, IAM, M365 Services, and AWS Windows Services. The position will guide and lead the maintenance and build of the employee virtual endpoints and cloud identity management services and continue the expansion of the adoption of M365 services. This role will work with cross-department leaders from the infrastructure and security teams to help codify and automate our service offerings. This role requires a high level of organization and knowledge of Windows and cloud services to build the next level of the IBKR Windows platform for our employees. What will be your responsibilities at IBKR: • Collaborate with stakeholders to gather requirements, assess business needs, and develop IAM strategies and solutions that align with organizational goals., • Configure and manage IAM systems and tools, such as identity governance platforms, directory services, and authentication mechanisms., • Provide technical support and guidance to end-users and IT teams on IAM-related issues, troubleshooting, and best practices., • Develop and maintain IAM policies, standards, and procedures and ensure adherence to industry best practices and compliance frameworks., • Participate in planning, implementing, and growing our client's Amazon Web Services (AWS) or Microsoft Azure foundational footprint., • Work with various technology teams to understand our current applications and make migration recommendations and to-be architectures in AWS / Azure., • Strong Azure Solutions Architect with hands-on experience in data migration, data store creation, security, Replication, Backup and anything to do with Azure Data Life Cycle end-to-end, • Develop and follow standard operating procedures (SOPs) to resolve issues and submit documentation for completed work., • 10 years of Azure/AWS engineering and development, • 10 years of on-premise to cloud migration experience, • 7 years of automation of the deployment and maintenance of Windows workloads, • 7 years of experience deploying and maintaining Infrastructure as code, • 5 years of engineering experience with IAM services (Entra, Ping, Okta, etc.), • 5+ years of hands-on work experience supervising personnel in a technical environment, • Strong technical expertise in Identity and Access Management (IAM) technologies, including experience with IAM systems such as Active Directory, Azure AD/Entra ID, CyberArk, Okta, SailPoint or similar platforms., • Hands-on experience with identity provisioning, access controls, role-based access control (RBAC), and authentication protocols (e.g., SAML, OAuth, LDAP, OIDC, SCIM), • Hands-on experience with coding and scripting automation experience (e.g., PowerShell, Python, or other languages etc.), • Experience with cloud-based IAM solutions, including AWS, Azure, or equivalent platforms, with a solid understanding of cloud environment IAM roles, policies, and best practices., • Experience working/managing in a 24*7 environment, • Virtual Desktop Infrastructure (VDI): VMware Horizon, Azure Virtual Desktop, • Self-motivated and able to handle tasks with minimal supervision., • Superb analytical and problem-solving skills., • Excellent collaboration and communication (Verbal and written) skills, • Outstanding organizational and time management skillsCompany Benefits & Perks, • Competitive salary, annual performance-based bonus and stock grant, • Retirement plan 401(k) with a competitive company match, • Excellent health and wellness benefits, including medical, dental, and vision benefits, and a company-paid medical healthcare premium, • Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP), • Paid time off and a generous parental leave policy, • Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snack, • Corporate events, including team outings, dinners, volunteer activities and company sports teams, • Education reimbursement and learning opportunities, • Modern offices with multi-monitor setups

Answer and resolve endpoint migration-related requests/incidents over the phone, Teams, remotely, or in-person efficiently and professionally as part of a global Desktop Support Team.

Provide tier 1 and tier 2 support for desktops, laptops, printers, mobile devices, AVAYA phone systems, network devices (routers, switches, firewalls), and peripherals. Freshdesk) to track and manage IT support requests efficiently. Familiarity with ticketing systems such as Freshdesk or similar.

School Desktop Support Engineer. Hands-on skills with desktops, laptops, printers, and peripheral setup.

Job Description Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. This is a hybrid role (3 days in office/2 days remote). About your team: Interactive Brokers (IBKR) is seeking a Platform Engineer – Support to join our Information Technology team. This role provides first-level technical support for Microsoft Windows platforms across the organization. You will assist business and development end-users via phone, email, and a centralized ticketing system to resolve or escalate IT issues. This position requires strong technical knowledge, polished communication skills, and a high sense of urgency. Ideal candidates will demonstrate intermediate expertise in Windows and networking technologies, patience with less technical users, and the ability to thrive in a fast-paced environment. What will be your responsibilities within IBKR: • Provide timely technical assistance for issues related to computer systems, software, and hardware in accordance with departmental SLAs., • Support users via phone, email, in-person, and remote tools., • Troubleshoot and resolve issues involving desktops, laptops, virtual machines, smartphones, scanners, printers, and other peripherals., • Install operating systems, applications, drivers, and configure system settings per departmental standards., • Diagnose root causes of technical problems and implement permanent solutions to prevent recurrence., • Document resolutions in the department's knowledge base and contribute to self-help resources for employees., • Maintain detailed records of incident activity, including contact attempts and resolution notes, and escalate when necessary., • Participate in departmental and firm-wide projects as assigned., • Attend training sessions and team meetings to support productivity and development goals., • Interface professionally with employees at all levels, including executives, to promote a positive image of the IT department., • Associate's degree in Computer Science or related field preferred., • Certifications such as A+, Network+, Microsoft, or VMware are a plus., • Minimum 2+ years of technical support experience, or equivalent education and training., • Strong organizational, prioritization, and multitasking abilities., • Team-oriented mindset with a commitment to knowledge sharing., • Ability to explain technical concepts to non-technical stakeholders., • Excellent interpersonal, written, and verbal communication skills., • Detail-oriented, flexible, and self-directed., • Resourceful and proactive in solving problems independently., • Strong knowledge of Microsoft Windows desktop operating systems., • Proficiency in Microsoft Office Suite., • Working knowledge of:, • Entra ID and Azure services, • Administrative scripting (PowerShell, Python, etc.), • Intune packaging and PC deployments, • TCP/IP, Wi-Fi, DNS, DHCP, • Active Directory environments and Office 365 cloud applications, • Competitive salary, annual performance-based bonus, and stock grants, • Retirement plan (401(k)) with competitive company match, • Comprehensive health and wellness benefits, including medical, dental, and vision, • Company-paid healthcare premium, • Wellness screenings, health coaching, and counseling services via Employee Assistance Program (EAP), • Paid time off and generous parental leave, • Daily lunch allowance and fully stocked kitchen with healthy snacks, • Corporate events, team outings, volunteer activities, and company sports teams, • Education reimbursement and ongoing learning opportunities, • Modern offices with multi-monitor setups

Job Description Job Title: Senior HR Office Administrator Location: New Rochelle, NY Job Type: Full time Work schedule: Normal business hours Monday-Friday Pay Rate: $28 per hour Job Description: We are seeking a highly organized and experienced Senior Office Administrator to manage and streamline day-to-day operations at our office. This position requires strong technical proficiency—particularly with Microsoft 365—and a proven background in office management, finance administration, HR support, and internal coordination. The ideal candidate is proactive, detail-oriented, and an excellent communicator with a solid understanding of both administrative workflows and IT systems. Key Responsibilities • Oversee and coordinate daily office operations to ensure organizational efficiency and effectiveness., • Maintain and implement office policies and procedures; document and log all key functions., • Manage procurement, office supplies, equipment, and inventory., • Administer accounts payable (AP) and accounts receivable (AR) for Base One programs., • Perform HR functions including onboarding, offboarding, performance tracking, and benefits administration., • Manage payroll tasks: collect and review timesheets, process payroll through Paychex, and perform reconciliation., • Handle contract management including tracking of purchase orders (POs), RFPs, bids, and vendor agreements., • Act as the primary liaison for internal and external communications., • Support Senior Directors with administrative tasks and calendar coordination., • Supervise and train administrative staff as needed., • Associate’s degree in Business Administration, Human Resources, Information Technology, or related field., • Proficiency in Microsoft 365 tools including Outlook, Excel, SharePoint, Teams, and OneDrive., • Hands-on experience with QuickBooks for AP/AR., • Familiarity with IT desktop support systems and general troubleshooting., • Strong multitasking, time management, and organizational abilities., • Excellent verbal and written communication skills., • Ability to work independently and collaboratively in a fast-paced environment., • High attention to detail with strong problem-solving skills.

Job DescriptionWe are looking for a Desktop Support Analyst to join our team in White Plains, New York. This is a Contract to permanent position, offering an excellent opportunity to work in a dynamic environment while utilizing your technical expertise. The ideal candidate will excel at troubleshooting and maintaining desktop systems, ensuring smooth operations for users. Responsibilities: • Provide technical support for PC workstations and related desktop hardware, ensuring optimal functionality., • Manage and troubleshoot issues within Active Directory, including user accounts and permissions., • Install, configure, and maintain Windows 10 operating systems across multiple devices., • Perform desktop imaging processes to maintain system consistency and enhance deployment efficiency., • Diagnose and resolve hardware and software problems, minimizing downtime for end users., • Collaborate with team members to deliver timely and effective IT solutions., • Ensure consistent documentation of issues, resolutions, and system configurations., • Conduct regular updates and patches to operating systems to maintain security and performance., • Assist with onboarding new users by setting up workstations and ensuring access to necessary systems.• Proven experience in desktop support roles, with a focus on PC workstations and hardware., • Proficiency in managing and troubleshooting Active Directory environments., • Strong knowledge of Windows 10 operating systems, including installation and maintenance., • Familiarity with desktop imaging techniques and tools., • Ability to diagnose and resolve technical issues effectively and efficiently., • Excellent communication skills to interact with users and team members., • Strong organizational skills to manage multiple tasks and priorities., • A commitment to staying updated on industry trends and best practices in IT support.

Job Description We are a growing IT support and Consulting business Serving Residential and Business Customers. We provide Managed IT Services, Onsite Field Service and repair, and Preventative Maintenance Service for home users, small and medium businesses. All of our work is always client facing and most everything we do involves direct interaction with end users - in person, email or phone. The field service technician must have significant technical knowledge to be able to solve problems and communicate effectively with users of varied technical knowledge and abilities in both onsite and remote support small business and consumer environments. Duties and Responsibilities: Resolve requests in an efficient and courteous manner. Document all steps taken in troubleshooting for escalation, as necessary. Maintain strict confidentiality regarding individual and corporate information as well as corporate intellectual property. Perform hands-on and remote support at the desktop level, including installing and upgrading software, installing hardware, configuring systems and applications, and performing preventative maintenance Determine the best solution to effectively resolve the issue the first time Follow-up with users as needed to drive issue to resolution Identify and suggest possible improvements on processes and procedures Minimum Qualifications: Good knowledge of Windows operating systems, Microsoft Office 365, Chrome and Edge web browsers, and Active Directory required. Good knowledge of Mac OS and software, and iOS required. Good knowledge of PC and MAC hardware, standalone and networked. Good knowledge of WIFI troubleshooting, solutions and implementation including router setup, access points, ethernet, and mesh solutions. Good knowledge of network peripherals, especially printers for deployment and setup and troubleshooting. Good knowledge Of Setting up Hosted Voip Phones and Troubleshooting Knowledge of network wiring, installs and troubleshooting a plus. Basic knowledge of mobile device setup and use including iPhones, iPads, and Androids. Basic knowledge of IP networking Ability to diagnose and resolve basic software and hardware problems. Excellent verbal and written communications skills, including explaining technical details to end users in a n easy to understand way. Ability to work independently and with minimal supervision. Ability to use work ticketing system requiring good skills and maintaining and updating tickets. Must have reliable car and clean license, as you will be traveling to clients offices. Salary commensurate with experience. + Auto expense allowance Company DescriptionWe are a growing IT support and Consulting business Serving Residential and Business Customers. We provide Managed IT Services, Onsite Field Service and repair, and Preventative Maintenance Service for home users, small and medium businesses. All of our work is always client facing and most everything we do involves direct interaction with end users - in person, email or phone.We are a growing IT support and Consulting business Serving Residential and Business Customers. We provide Managed IT Services, Onsite Field Service and repair, and Preventative Maintenance Service for home users, small and medium businesses. All of our work is always client facing and most everything we do involves direct interaction with end users - in person, email or phone.

Job Description Desktop Support Engineer Location: Purchase, NY Schedule: Monday–Friday, 7:00 AM – 4:00 PM | Onsite with flexibility to support afterschool and on rare occasions weekend activities. Launch Your IT Career in a Role That Matters Acture Solutions is seeking a School Desktop Support Engineer to join our on-site support technical team. This role is ideal for someone with strong troubleshooting skills, a flexible schedule, and a passion for supporting education, athletics, and afterschool programs through reliable technology. If you enjoy solving IT problems, supporting students and staff, and ensuring critical school systems run smoothly—this is a terrific opportunity to grow your IT career in a people-first environment. What You’ll Do • Serve as the on-site system administrator and technical owner for classroom/end-user computing, testing environments, and athletics technology platforms., • Perform systems analysis to translate instructional and athletics requirements into technical standards, design and document solutions, runbooks, and SOPs., • Architect, implement, and maintain endpoint management (imaging/MDM/GPO), security baselines, patching, and configuration standards across the fleet., • Administer Microsoft 365, Google Workspace, identity/SSO, and role-based access; conduct periodic access reviews and compliance audits., • Lead incident and problem management for the site: triage, root-cause analysis, corrective actions, post-incident reviews, and preventive controls., • Plan and execute technology readiness for standardized testing (SAT, ACT, Regents/CBT): environment configuration, validation/certification, and day-of operational oversight., • Own reliability for athletics technology systems (e.g., Score Vision, Athletic Live): integrations, monitoring, change control, and vendor coordination., • Manage lifecycle planning and asset governance: specifications, procurement input, deployment schedules, inventory accuracy, and end-of-life strategy., • Define and enforce site IT policies and security protocols; ensure compliance with school and Acture standards and applicable regulations., • Coordinate and direct external vendors and internal escalations; approve change windows and ensure service levels are met., • Produce and present site technology health, risk, and capacity metrics; recommend improvements and budget priorities., • Develop and deliver staff/student training; maintain knowledge articles and technical documentation., • 2 plus years of IT support or helpdesk experience., • Hands-on skills with desktops, laptops, printers, and peripheral setup., • Familiarity with Windows OS, Microsoft 365, and Google Workspace., • Basic networking knowledge (IP, DNS, DHCP, connectivity troubleshooting)., • Excellent communication skills with ability to support both staff and students., • Flexibility to provide after-school/after-hours coverage., • Experience in technology coordination and support for standardized testing (SATs, ACTs, Regents) and computer-based testing platforms., • Experience with athletics technology systems (Score Vision, Athletic Live, etc.) preferred., • Customer-first mindset with patience and professionalism., • Strong problem-solving and adaptability in a school environment., • Organized, detail-oriented, and able to manage multiple requests., • Ability to lift and move IT equipment (up to 35 pounds)., • Frequent movement across classrooms, labs, and athletic facilities. Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations—including schools—to enhance operations, cybersecurity, and long-term growth through exceptional service. Why Join Acture Solutions? At Acture Solutions, we don’t just support IT—we support people. We're committed to professional growth, high-quality work, and a workplace where your contributions matter. What We Offer • Salary range: $65,000 – $75,000 (based on experience), • Benefits: Medical, dental, vision, 401k, EAP, and generous paid time off, • Additional Perks: Time off aligned with school holidays If you’re passionate about tech, love helping people, and want to grow your career in a role that supports education and community programs—apply today. Valid driver’s license, background check, and fingerprinting required.

Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support. Printers: Support all printers, support network configuration, driver installation, and vendor coordination for setup/repair of faulty devices, etc. Provi

Westchester Jewish Community Services (WJCS) is seeking a full-time Help Desk Support Technician with strong analytical and problem-solving skills to work at our Headquarters in White Plains, NY. Installation, operation, maintenance and support of Information Systems and voice and data communication

Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth.

Bring your energy to the role of Amazon IT Support Technician to diagnose and resolve hardware, software, and network issues for employees. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential.

Perks of the role may include competitive weekly pay, flexible scheduling, training provided, a supportive work environment, opportunities for advancement, and overtime when available. Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general u

Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shifting priorities and business needs. Perks of the role may include competitive weekly pay, flexible sch

Bring your energy to the role of Amazon IT Support Technician to diagnose and resolve hardware, software, and network issues for employees. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential.

We’re looking for a Netflix IT Help Desk Technician to provide tech support to employees. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential.

Take the next step in your career as our new Amazon IT Support Technician to assist with organizing, stocking, and general upkeep, coordinate tasks to ensure deadlines are met, and support the preparation and delivery of goods or services. Perks of the role may include competitive weekly pay, flexib

Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth.

Take the next step in your career as our new Amazon IT Support Technician to assist with organizing, stocking, and general upkeep, coordinate tasks to ensure deadlines are met, and support the preparation and delivery of goods or services. Perks of the role may include competitive weekly pay, flexib

Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shifting priorities and business needs. Perks of the role may include competitive weekly pay, flexible sch