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Description Starting Salary: $24.50 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you’re a “people person” who enjoys building positive relationships with customers, then this is the job for you! Using your strong communication and problem-solving skills — along with your broad range of financial knowledge — you’ll provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs. You’ll get to know customers’ personal financial goals and recommend tailored solutions to help achieve them — like planning for the future, buying a home or opening a new credit card. You’ll introduce customers to digital and mobile-first ways to handle banking transactions, like on our app or through our ATMs. You’ll collaborate with partners in Wealth Management, Mortgage and Business Banking to help customers with more complex financial needs. You’ll make outbound calls to acquire new customers and schedule financial checkup appointments, as you understand what might be a good fit for a customer now, may not be 6 months from now. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get • Meaningful work & relationships – You’ll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback., • Commitment to community – Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually, • Career opportunities, reward, and upskilling – See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you., • High School degree or GED required, • 2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals, • Ability to effectively ask questions and identify needs to improve the customer relationship, • Proven success with building relationships, and recommending and referring products and services through in-person and phone interactions, • Demonstrated skills in using digital technology to support the delivery of business goals, • Aptitude to problem solve and provide solutions to customer issues, • Recognized ability to strengthen relationships with teammates, business partners and specialists through collaboration, • Self-motivated, confident and ability to multitask effectively, • Ability to work branch hours, which can include weekends and evenings, • Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS., • Hours per Week: 40 Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Description Starting Salary: $19 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You’ll greet our customers in our lobbies. You’re comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You’ll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get • Meaningful work & relationships – Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback., • Commitment to community – Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually., • Career opportunities, reward, and upskilling – See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you., • High School degree or GED, • Minimum of 6 months experience processing transactions (cash and/or digital payments), • Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers, • Strong listening and communication skills, • Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship, • Ability to problem solve and provide solutions to customer issues, • Customer-centric to deliver exceptional service, • Comfortable with using digital technology to support the delivery of business goals, • Ability to work branch hours, which can include weekends and evenings, • 1 year of experience processing transactions (cash and/or digital payments), • Motivates others, like teammates, business partners, and specialists, through collaboration, • Hours per Week: 40 Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Description Starting Salary: $19 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You’ll greet our customers in our lobbies. You’re comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You’ll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get • Meaningful work & relationships – Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback., • Commitment to community – Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually., • Career opportunities, reward, and upskilling – See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you., • High School degree or GED, • Minimum of 6 months experience processing transactions (cash and/or digital payments), • Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers, • Strong listening and communication skills, • Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship, • Ability to problem solve and provide solutions to customer issues, • Customer-centric to deliver exceptional service, • Comfortable with using digital technology to support the delivery of business goals, • Ability to work branch hours, which can include weekends and evenings, • 1 year of experience processing transactions (cash and/or digital payments), • Motivates others, like teammates, business partners, and specialists, through collaboration, • Hours per Week: 20 Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Job DescriptionDescription: COME BUILD HOPE WITH US! MHP hiring a full time Certified Peer Specialist Trainee. Certified Peer Specialist Trainees will be initiated with a 90-day training period in order to provide flexible, community-based services that are designed to promote the empowerment, recovery, and community integration of individuals who have challenges with extensive mental health conditions. Certified Peer Specialist Trainees facilitate opportunities for individuals receiving service to direct their own recovery and advocacy process by teaching and supporting individuals with the acquisition and utilization of skills, promoting knowledge of available service options, choices and the utilization of natural resources in the community, and helping facilitate the development of a sense of wellness and self-worth. The position is located at 2709 N Broad street, Philadelphia, PA 19132, and is a full time role, Monday - Friday, 8:00 AM - 4:00 PM, with a starting salary rate of $16.50/hour. Candidates who successfully complete their 90 day training period will be PROMOTED to Certified Peer Specialist, and earn a rate of $17.50/hour. As an MHP full-time employee, you will have access to the following benefits: • Generous Paid Time Off (Up to 39.5 paid days off per year!), • Medical, Dental & Vision Insurance (Effective after first month!!), • No Cost Life and Disability Insurance, • Flexible Spending Accounts, • No Cost Employee Assistance Program, • Retirement Plan with Annual Discretionary Employer Contribution, • Employee Referral Bonuses, • Tuition Reimbursement, • Federal Student Loan Forgiveness Program MHP is the proud recipient of Mental Health America's 2023 & 2024 Platinum Bell Seal Award—an national recognition for our commitment to nurturing mentally healthy workplaces. Join us in revolutionizing workplace well-being and raising the bar for mental health excellence! WHAT YOU'LL DO Collaborate with participants to create self-directed goals to assist them in their path to recovery. Support participants with educational, employment, and social related goals, benefit/medical resources, mental health and substance use services, budgeting skills and exploring housing options in accordance with their support plan. Attend socialization activities, such as attending amusement parks, festivals, recovery learning centers, 12 step meetings, etc. In collaboration with participants, create WRAP Plans and encourage the development of mental health advanced directives; facilitate peer support groups on participants' interests as needed. Collaboratively document participant progress in the electronic health records system. Other duties as assigned to fulfill MHP's mission. Requirements: • Minimum of a High School or GED Diploma; Associates Degree in a Human Services related field is preferred., • Credentialed as a Certified Peer Specialist and eligible for certification through the PA Certification Board., • 1 year of behavioral health experience preferred, • Must possess basic computer skills to perform job duties including desktop computing, e-mail, timesheet management, electronic health records, internet research, etc. and the ability to learn software applications relevant to your position., • Strong skillsets in oral and written communication, cultural competence, interpersonal relationships and teamwork, attention to detail, customer service, time management, autonomy, problem solving and organization., • Must be able to work under pressure and meet deadlines and billable unit requirements, while maintaining a positive attitude and providing exemplary customer service., • Must possess a valid driver's license. PHYSICAL DEMANDS • Sit/stand at a desk with ergonomically appropriate equipment. Diversity Matters! We strongly encourage people of color, members of the LGBTQIA community, veterans, parents, and individuals with disabilities to apply. MHP is an equal opportunity employer and welcomes everyone to our team! If you need reasonable accommodation at any point in the application or interview process, please let us know. ABOUT MHP Mental Health Partnerships (MHP) seeks to empower individuals with mental health challenges to live full and satisfying lives, based on their specific needs and choices, all while remaining connected to their families, friendships and communities. MHP offers over 40 services throughout the Greater Philadelphia region and beyond, including Bucks, Chester, Delaware, Montgomery and Philadelphia counties in Pennsylvania.

Job DescriptionDescription: COME BUILD HOPE WITH US! MHP hiring a full time Certified Peer Specialist to provide mobile, flexible, community based services designed to promote empowerment, recovery, and community integration of individuals who have challenges with extensive mental health conditions. Certified Peer Specialists facilitate opportunities for individuals receiving service to direct their own recovery and advocacy process by teaching and supporting individuals with the acquisition and utilization of skills, promoting knowledge of available service options, choices and the utilization of natural resources in the community, and helping facilitate the development of a sense of wellness and self-worth. The position is located at 2709 North Broad Street, Philadelphia, PA 19132, Monday - Friday, 8:00 AM - 4:00 PM, with a starting salary rate of $17.50/hour. As an MHP full-time employee, you will have access to the following benefits: • Generous Paid Time Off (Up to 39.5 paid days off per year!), • Medical, Dental & Vision Insurance (Effective after first month!!), • No Cost Life and Disability Insurance, • Flexible Spending Accounts, • No Cost Employee Assistance Program, • Retirement Plan with Annual Discretionary Employer Contribution, • Employee Referral Bonuses, • Tuition Reimbursement, • Federal Student Loan Forgiveness Program WHAT YOU'LL DO • Collaborate with participants to create self-directed goals to assist them in their path to recovery., • Support participants with educational, employment, and social related goals, benefit/medical resources, mental health and substance use services, budgeting skills and exploring housing options in accordance with their support plan., • Attend socialization activities, such as attending amusement parks, festivals, recovery learning centers, 12 step meetings, etc., • In collaboration with participants, create WRAP Plans and encourage the development of mental health advanced directives; facilitate peer support groups on participants' interests as needed., • Collaboratively document participant progress in the electronic health records system., • Other duties as assigned to fulfill MHP's mission.Requirements:, • Minimum of a High School or GED Diploma; Associates Degree in a Human Services related field is preferred., • Credentialed as a Certified Peer Specialist and certified through the PA Certification Board., • Within the last three (3) years, maintained at least 12 months of successful full or part-time paid or voluntary work experience., • Demonstrated knowledge of the local Mental Health System., • Must possess basic computer skills to perform job duties including desktop computing, e-mail, timesheet management, electronic health records, internet research, etc. and the ability to learn software applications relevant to your position., • Strong skillsets in oral and written communication, cultural competence, interpersonal relationships and teamwork, attention to detail, customer service, time management, autonomy, problem solving and organization., • Must be able to work under pressure and meet deadlines and billable unit requirements, while maintaining a positive attitude and providing exemplary customer service. PHYSICAL DEMANDS • Sit/stand at a desk with ergonomically appropriate equipment. We strongly encourage people of color, members of the LGBTQIA community, veterans, parents, and individuals with disabilities to apply. MHP is an equal opportunity employer and welcomes everyone to our team! If you need reasonable accommodation at any point in the application or interview process, please let us know. ABOUT MHP Mental Health Partnerships (MHP) seeks to empower individuals with mental health challenges to live full and satisfying lives, based on their specific needs and choices, all while remaining connected to their families, friendships and communities. MHP offers over 40 services throughout the Greater Philadelphia region and beyond, including Bucks, Chester, Delaware, Montgomery and Philadelphia counties in Pennsylvania, and select locations in the state of Delaware.

Job DescriptionDescription: COME BUILD HOPE WITH US! MHP hiring an on-call Residential Advisor who will be responsible for all activity in all transitional housing and supportive housing locations. The Residential Advisor monitors all participant activity, ensuring that the house operates smoothly during their shift and maintains a level of safety and security for the residents occupying their units. Populations served include participants with lived experience of homelessness, mental health conditions and/or addiction and who are in recovery. All positions are awake positions. The position is located at 1305 East Oak Lane Avenue, Philadelphia, PA 19126, Tuesday - Saturday, 12:00 AM - 8:00 AM, with a starting salary rate of $18.00/hour. As an MHP employee, you will have access to the following benefits: • Generous Paid Time Off (Up to 39.5 paid days off per year!), • Medical, Dental & Vision Insurance (effective on the first of the month following 30 days of employment!), • No Cost Life and Disability Insurance, • Flexible Spending Accounts, • No Cost Employee Assistance Program, • Retirement Plan with Annual Discretionary Employer Contribution, • Employee Referral Bonuses, • Tuition Reimbursement, • Federal Student Loan Forgiveness Program, • Continuous Growth & MHP Sponsored Training Opportunities MHP is the proud recipient of Mental Health America's 2023 & 2024 Platinum Bell Seal Award—an national recognition for our commitment to nurturing mentally healthy workplaces. Join us in revolutionizing workplace well-being and raising the bar for mental health excellence! WHAT YOU'LL DO • Provide resources for participants in the areas of housing, medical, substance abuse, mental health, etc., to ensure that participants are actively adhering to treatment/progress plans., • Facilitate discussions, groups, and recreational activities during the shift., • Assists participants in achieving their goal plan., • Ensures the safety, security and well-being of participants through regular interaction with participants throughout shift., • Maintain required documentation, including, but not limited to, Log Book, daily Progress Notes, Shift Reports, Medication Administration Records (MARs), Incident Reports, housing applications, and blood sugar records, changes in participants' moods and behaviors, etc., • Meets with participants to assess progress and develop interventions., • Checks regularly throughout the night on participants wellbeing (if night shift)., • Accurately oversee the medication administration during each shift., • Prepare meals as necessary., • Ensures that all participants' visits are documented in EHR immediately., • Other duties as assigned to fulfill MHP's mission and vision.Requirements:, • High School Diploma or GED and one to two years of related work experience (including internships and volunteer work), or an equivalent combination of education and experience., • Certified Peer Specialist certificate is preferred., • Must possess a medication monitoring training certificate or must have the ability to be trained in medication monitoring., • Must possess a valid driver's license., • Ability to operate 6 and 12 passenger van., • Must possess basic computer skills to perform job duties including desktop computing, email, time sheet management, electronic health records, using Microsoft Office Applications, and other relevant software, • Must have basic electronic communication and internet skills., • Certified in First Aid/CPR. PHYSICAL DEMANDS • Sit at a desk with ergonomically appropriate equipment., • Lift up to 15 lbs., • Ability to maintain regular, punctual attendance and be available for flexible work schedule, including evenings and weekends and/or work holidays/overtime as needed., • Ability to drive a multi-passenger van (including at night) and physically support passengers during ingress/egress as needed and/or assist disabled individuals in an emergency evacuation., • Walk around multiple MHP locations and in the community in areas that may not be handicap accessible. May be required to have the ability to enter, exit and drive personal or agency vehicles and/or public transportation depending on the needs of the department., • Climb up to 3 flights stairs, multiple times per shift, to complete participant check-ins., • Remain awake during entire shift, including break times., • Frequent talking and listening. Must be able to talk, listen, retain information and speak clearly and accurately; possible exposure to loud and/or vulgar language and hostile gestures. Diversity Matters! We strongly encourage people of color, members of the LGBTQIA community, veterans, parents, and individuals with disabilities to apply. MHP is an equal opportunity employer and welcomes everyone to our team! If you need reasonable accommodation at any point in the application or interview process, please let us know. ABOUT MHP Mental Health Partnerships (MHP) seeks to empower individuals with mental health challenges to live full and satisfying lives, based on their specific needs and choices, all while remaining connected to their families, friendships and communities. MHP offers over 40 services throughout the Greater Philadelphia region and beyond, including Bucks, Chester, Delaware, Montgomery and Philadelphia counties in Pennsylvania.

Job DescriptionDescription: COME BUILD HOPE WITH US! MHP hiring an on-call Residential Advisor who will be responsible for all activity in all transitional housing and supportive housing locations. The Residential Advisor monitors all participant activity, ensuring that the house operates smoothly during their shift and maintains a level of safety and security for the residents occupying their units. Populations served include participants with lived experience of homelessness, mental health conditions and/or addiction and who are in recovery. All positions are awake positions. The Residential Advisor is a part time role located at 1305 East Oak Lane Avenue, Philadelphia, PA 19126. The pay rate is $18.00 per hour. The successful candidate will work two 12 hour shifts every other weekend, 7:30 PM - 8:00 AM on Saturdays and Sundays. MHP is the proud recipient of Mental Health America's 2023 Platinum Bell Seal Award—an national recognition for our commitment to nurturing mentally healthy workplaces. Join us in revolutionizing workplace well-being and raising the bar for mental health excellence! WHAT YOU'LL DO • Provide resources for participants in the areas of housing, medical, substance abuse, mental health, etc., to ensure that participants are actively adhering to treatment/progress plans., • Facilitate discussions, groups, and recreational activities during the shift., • Assists participants in achieving their goal plan., • Ensures the safety, security and well-being of participants through regular interaction with participants throughout shift., • Maintain required documentation, including, but not limited to, Log Book, daily Progress Notes, Shift Reports, Medication Administration Records (MARs), Incident Reports, housing applications, and blood sugar records, changes in participants' moods and behaviors, etc., • Meets with participants to assess progress and develop interventions., • Checks regularly throughout the night on participants wellbeing (if night shift)., • Accurately oversee the medication administration during each shift., • Prepare meals as necessary., • Ensures that all participants' visits are documented in EHR immediately., • Other duties as assigned to fulfill MHP's mission and vision.Requirements:, • High School Diploma or GED and one to two years of related work experience (including internships and volunteer work), or an equivalent combination of education and experience., • Certified Peer Specialist certificate is preferred., • Must possess a medication monitoring training certificate or must have the ability to be trained in medication monitoring., • Must possess a valid driver's license., • Ability to operate 6 and 12 passenger van., • Must possess basic computer skills to perform job duties including desktop computing, email, time sheet management, electronic health records, using Microsoft Office Applications, and other relevant software, • Must have basic electronic communication and internet skills., • Certified in First Aid/CPR. PHYSICAL DEMANDS • Sit at a desk with ergonomically appropriate equipment., • Lift up to 15 lbs., • Ability to maintain regular, punctual attendance and be available for flexible work schedule, including evenings and weekends and/or work holidays/overtime as needed., • Ability to drive a multi-passenger van (including at night) and physically support passengers during ingress/egress as needed and/or assist disabled individuals in an emergency evacuation., • Walk around multiple MHP locations and in the community in areas that may not be handicap accessible. May be required to have the ability to enter, exit and drive personal or agency vehicles and/or public transportation depending on the needs of the department., • Climb up to 3 flights stairs, multiple times per shift, to complete participant check-ins., • Remain awake during entire shift, including break times., • Frequent talking and listening. Must be able to talk, listen, retain information and speak clearly and accurately; possible exposure to loud and/or vulgar language and hostile gestures. ABOUT MHP Mental Health Partnerships (MHP) seeks to empower individuals with mental health challenges to live full and satisfying lives, based on their specific needs and choices, all while remaining connected to their families, friendships and communities. MHP offers over 40 services throughout the Greater Philadelphia region and beyond, including Bucks, Chester, Delaware, Montgomery and Philadelphia counties in Pennsylvania, and select locations in the state of Delaware.

Job DescriptionDescription: COME BUILD HOPE WITH US! MHP hiring an on-call Residential Advisor who will be responsible for all activity in all transitional housing and supportive housing locations. The Residential Advisor monitors all participant activity, ensuring that the house operates smoothly during their shift and maintains a level of safety and security for the residents occupying their units. Populations served include participants with lived experience of homelessness, mental health conditions and/or addiction and who are in recovery. All positions are awake positions. The Residential Advisor is an on-call role located at 1305 East Oak Lane Avenue, Philadelphia, PA 19126. The pay rate is $18.00 per hour. Homeward Bound operates 24/7, therefore your schedule would be based on the needs of the program. The following shifts would be available to pick up for on-call employees of Homeward Bound: Monday-Friday 7:30AM-3:30PM Monday-Friday 8:00AM-4:00PM Monday-Friday 3:30PM-11:30PM Monday-Friday 4:00PM-12:00AM Monday-Friday 12:00AM-8:00AM MHP is the proud recipient of Mental Health America's 2023 Platinum Bell Seal Award—an national recognition for our commitment to nurturing mentally healthy workplaces. Join us in revolutionizing workplace well-being and raising the bar for mental health excellence! WHAT YOU'LL DO • Provide resources for participants in the areas of housing, medical, substance abuse, mental health, etc., to ensure that participants are actively adhering to treatment/progress plans., • Facilitate discussions, groups, and recreational activities during the shift., • Assists participants in achieving their goal plan., • Ensures the safety, security and well-being of participants through regular interaction with participants throughout shift., • Maintain required documentation, including, but not limited to, Log Book, daily Progress Notes, Shift Reports, Medication Administration Records (MARs), Incident Reports, housing applications, and blood sugar records, changes in participants' moods and behaviors, etc., • Meets with participants to assess progress and develop interventions., • Checks regularly throughout the night on participants wellbeing (if night shift)., • Accurately oversee the medication administration during each shift., • Prepare meals as necessary., • Ensures that all participants' visits are documented in EHR immediately., • Other duties as assigned to fulfill MHP's mission and vision.Requirements:, • High School Diploma or GED and one to two years of related work experience (including internships and volunteer work), or an equivalent combination of education and experience., • Certified Peer Specialist certificate is preferred., • Must possess a medication monitoring training certificate or must have the ability to be trained in medication monitoring., • Must possess a valid driver's license., • Ability to operate 6 and 12 passenger van., • Must possess basic computer skills to perform job duties including desktop computing, email, time sheet management, electronic health records, using Microsoft Office Applications, and other relevant software, • Must have basic electronic communication and internet skills., • Certified in First Aid/CPR. PHYSICAL DEMANDS • Sit at a desk with ergonomically appropriate equipment., • Lift up to 15 lbs., • Ability to maintain regular, punctual attendance and be available for flexible work schedule, including evenings and weekends and/or work holidays/overtime as needed., • Ability to drive a multi-passenger van (including at night) and physically support passengers during ingress/egress as needed and/or assist disabled individuals in an emergency evacuation., • Walk around multiple MHP locations and in the community in areas that may not be handicap accessible. May be required to have the ability to enter, exit and drive personal or agency vehicles and/or public transportation depending on the needs of the department., • Climb up to 3 flights stairs, multiple times per shift, to complete participant check-ins., • Remain awake during entire shift, including break times., • Frequent talking and listening. Must be able to talk, listen, retain information and speak clearly and accurately; possible exposure to loud and/or vulgar language and hostile gestures. ABOUT MHP Mental Health Partnerships (MHP) seeks to empower individuals with mental health challenges to live full and satisfying lives, based on their specific needs and choices, all while remaining connected to their families, friendships and communities. MHP offers over 40 services throughout the Greater Philadelphia region and beyond, including Bucks, Chester, Delaware, Montgomery and Philadelphia counties in Pennsylvania, and select locations in the state of Delaware.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Merck, Bank of America, Penn Mutual, or Amtrak among many other leading organizations in the Philadelphia area. Are you eligible? You can apply to Year Up United if you are: • A high school graduate or GED recipient, • Eligible to work in the U. S., • Available Monday-Friday throughout the duration of the program, • Highly motivated to learn technical and professional skills, • Have not obtained a Bachelorʼs degree, • You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: • Banking, • IT Support, • Business Operations, • Project Management Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Job DescriptionWe know that many in our healthcare community have been affected by recent workforce changes. At GPHA, we are dedicated to creating opportunities where your compassion and skills continue to make an impact. Founded in 1970 as South Philadelphia Health Action and subsequently incorporated as Greater Philadelphia Health Action, GPHA is a non-profit, community-based, federally qualified health center (FQHC) with 11 locations throughout the Philadelphia area providing compassionate and affordable healthcare services regardless of an individual’s ability to pay. GPHA offers Great Pay, Performance BONUSES, Comprehensive Medical, Dental, Vision, Life, and LTD Insurance. We also offer 401k with a very lucrative company match, Employee Assistance and Self-Care, and Professional Activity, Educational, and Tuition Reimbursements, Paid Vacation, Paid Sick, Paid Personal Days, Paid Educational Days, Holiday Pay, Loan Forgiveness, and Free Malpractice Insurance. We are presently seeking Family Nurse Practitioners in our Medical Division. Telehealth components of our opportunity include: • · Onsite or Offsite Telehealth Services, • · Desktop Computer and UC-1 phone connectivity provided, • · Virtual Supervision and Support provided Experience with NextGen EMR and bi-lingual Spanish, Mandarin or Cantonese speaking preferred but not required. Join a network that values dedication, balance, and purpose. At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.

Job Description As our community evolves, so does the need for compassionate care. If your position was recently impacted, Greater Philadelphia Health Action, Inc., invites you to continue your mission of service with us. Founded in 1970 as South Philadelphia Health Action and subsequently incorporated as Greater Philadelphia Health Action, GPHA is a non-profit, community-based, federally qualified health center (FQHC) with 12 locations throughout the Philadelphia area providing compassionate and affordable healthcare services regardless of an individual’s ability to pay. Since 1970, GPHA has expanded to become one of the premier providers of primary medical, dental and behavioral healthcare in the Greater Philadelphia area. GPHA offers Great Pay, Performance BONUSES, Comprehensive Medical, Dental, Vision, Life, and LTD Insurance. We also offer 401k with a very lucrative company match, Employee Assistance and Self-Care, and Professional Activity, Educational, and Tuition Reimbursements, Paid Vacation, Paid Sick, Paid Personal Days, Paid Educational Days, Holiday Pay, Loan Forgiveness, and Free Malpractice Insurance. We are presently seeking Family Practitioners in our Medical Division. Telehealth components of our opportunity include: · Onsite or Offsite Telehealth Services · Desktop Computer and UC-1 phone connectivity provided · Virtual Supervision and Support provided · Virtual Case Consultation available The qualified candidate will provide comprehensive services in an ambulatory setting: well patient care; diagnosis and treatment of acute illness; and long-term management of chronic disease. Family practice patients will consist of the age group: newborn – geriatric. Experience with NextGen EMR and bi-lingual Spanish, Mandarin or Cantonese speaking preferred but not required. Join a network that values dedication, balance, and purpose. At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.

Account Manager – Client Practice (Strategic IT Staffing & Consulting) 📍 Locations (preferred): Philadelphia, PA | Dallas, TX | McLean, VA | Charlotte, NC About the Role We're expanding our Client delivery and sales organization after 10 years of partnership and are looking for a high-performing Account Manager to help us elevate this relationship from transactional to strategic. This isn't a "drop-off-bagels” role. We're looking for a true hunter who thrives on opening doors, driving discovery conversations, and identifying opportunities before the requisition ever hits the VMS. Our Client portfolio is long-standing and proven, with hundreds of active managers who have bought from us in the past. The opportunity now is to go beyond order fulfillment and lead with sales, building relationships where business problems start, not where staffing transactions end. What You'll Do • Own and expand a defined Client portfolio, with a focus on proactive outreach and relationship development, • Hunt for new opportunities by leveraging existing buyer lists, historical req data, and LinkedIn to identify where future demand will emerge, • Drive consultative conversations that uncover project needs, pain points, and workforce gaps across Client's business units, • Collaborate closely with delivery and recruiting teams to ensure client satisfaction and timely fulfillment, • Track and analyze activity, opportunities, and performance metrics to drive continuous improvement, • A hunter by nature, comfortable navigating a large enterprise client with both structure and white space, • Curious and commercially minded, eager to ask "why” and "what's next,” not just "what's open”, • Experienced in IT staffing or professional services sales (ERP, Cloud, AppDev, Cyber, or Digital Transformation), • Confident leading client discussions from problem discovery through to talent delivery, • Organized, data-driven, and capable of managing multiple requisitions and relationships simultaneously You'll support Client projects in domains such as: • Business Operations: Contracts, Law Clerks, AML/KYC Analysts What We Offer • Competitive base salary plus a strong commission structure, • Draw option available for high-potential candidates, • Access to an established, growing Client program with significant white-space opportunity, • Collaborative team culture with direct executive mentorship and autonomy to run your territory, • 3–7 years in IT staffing, consulting sales, or client management

Job Description Title: Desktop Engineer Duration: Direct hire Location: Onsite 5x/week in Camden, NJ Desired Skills & Experience • 5+ years IT support, systems administration, or infrastructure management, • Strong working knowledge of Microsoft Windows Serve, Windows 10/11, and Microsoft 365 administration, • Proficiency in Active Directory, DNS, DHCP, and VLAN configuration, including user management, permissions, and group policy administration Job Description: Insight Global is seeking a Desktop Engineer to provide remote and hands on Level I through Level III support. The Desktop Engineer will onboard new users, assist with password resets, email configuration, multi factor authentication and network connectivity and troubleshooting. Compensation: $60,000-$80,000/year Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job Description Bala Consulting Engineers is a 200-person engineering firm headquartered just outside of Philadelphia in Wayne, PA with full-service offices in New York, NY, Boston, MA, Baltimore, MD and Washington, DC. Bala is a dynamic growth-oriented company, built on relationships with our clients, staff, and industry partners. At Bala you will enjoy an exceptional employee experience that results in a successful career based on collaboration, leadership, and personal development. We're looking for an ambitious Help Desk Technician to join our growing IT team in our Philadelphia area office located in Wayne, PA. The Help Desk Technician’s primary responsibility is to provide responsive, high-quality technical support to end users and serve as the first point of contact for IT requests. In addition, they’ll lead endpoint deployment processes, including system imaging and new device rollouts. Candidates should have strong communication skills and be comfortable working with employees across departments and seniority levels. Help Desk Technician Duties and Responsibilities • Serve as the first point of contact for hardware and software support requests. Troubleshoot, resolve, and escalate issues to other team members as needed., • Manage system imaging and endpoint deployment processes for new and replacement devices, • Provision new employee accounts and access in Active Directory, Microsoft 365, and various 3rd Party SaaS solutions, • Maintain desktops, laptops, servers, switches, and mobile devices (including updates, drivers, and firmware) in accordance with established IT standards and compliance requirements, • Contribute to other projects and tasks typical of a SMB IT environment., • Occasional day or overnight travel to branch offices for onboarding or projects is required. Must be able to reliably travel between offices as required. (Travel req. approx. 10%), • Respond to occasional after-hours support requests and carry out scheduled after-hours maintenance activities Help Desk Technician Skills and Qualifications Required: • Minimum 2 years hands-on IT support experience in a professional environment, • Proficiency with Windows Desktop and Server operating systems, • Active Directory administration including user and security group management, • Microsoft 365 administration including Exchange, Teams, and SharePoint, • Working knowledge of TCP/IP and common networking protocols, • Detail oriented with strong documentation skills., • Candidate should be a self-starter that is comfortable working independently and learning new technology as needed. Preferred: • CompTIA A+, Network+, or similar certification, • Server administration exposure (patching, services, basic troubleshooting), • Experience with PowerShell, RMM tools, imaging solutions, or Autodesk products, • AEC industry experience BALA’s compensation package includes a rich benefits package along with competitive market salary structure. Our culture creates an environment where relationships thrive and careers flourish. Bala offers comprehensive benefits: • Medical, Dental, and Vision insurance package, • 401(k) with employer match, • Employer Paid Life Insurance, • Up to (5) weeks of PTO based on years of experience and (8) paid holidays, • 8 hours of Volunteer Time Off, • Tuition and Licensure Reimbursement, • Federal Student Loan Assistance including match up to $5,250 per year, • Section 529 Plan (College Saving Plan), • Employee Referral Program, • Full-time roles work in office and qualify for one day remote work Follow us @balaconsultingengineers on Instagram and LinkedIn Agencies must obtain advance written approval from Bala Consulting Engineer’s HR/Recruiting Department to submit resumes. This approval must be in the form of a valid fully executed contract for service as well as a request to submit candidates to a specific job opening. Bala Consulting Engineers will not pay a fee to any Agency that does not have such agreement in place, or for positions for which candidates have not been specifically requested. #LI-Onsite

Job DescriptionCompany Description CRB is a leading provider of sustainable engineering, architecture, construction and consulting solutions to the global life sciences and food and beverage industries. Our more than 1,600 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution. Job Description We are seeking a highly skilled and proactive in-office Support Specialist to join our IT Support team. This role is pivotal in supporting our employees and maintaining the integrity of office IT infrastructure. The ideal candidate will possess technical expertise in modern endpoint management, security, and automation, and will thrive in a fast-paced environment focused on technical excellence and innovation. Responsibilities • Provide Tier 2 technical support for employees, resolving hardware, software, and network issues in a timely and professional manner., • Assist in onboarding and offboarding processes, including provisioning and deprovisioning of user accounts and equipment., • Ensure successful implementation, support and inventory of all office technologies within the assigned region; including printers and audio/visual equipment., • Utilize modern equipment management tools (e.g. Intune) to monitor and maintain device compliance and performance., • Maintain a high level of customer service and professionalism while supporting employees in person and remotely., • Monitor and respond to alerts from endpoints and network monitoring tools., • Assist with queue shift management, as needed., • Develop and maintain scripts for automation for process improvement within the support function., • Demonstrated use of AI and automation for process improvement within the support function., • Participate in rotating on-call schedule and adhere to SLA’s., • Travel to support remote offices and sites (up to 10%).Qualifications Minimum Qualifications • Associate degree or equivalent years of experience, preferred., • Minimum of three years of relevant experience required., • Proactive mindset with a passion for technology and innovation., • Customer-centric approach with empathy and patience., • Detail-oriented with a commitment to documentation and process adherence., • Demonstrated ability to guide and effectively communicate with technical and non-technical resources., • Advanced skills in Modern Equipment Management, including Windows 11, Autopilot, and Endpoint Analytics., • Experience supporting and troubleshooting applications (Microsoft M365, Microsoft Teams and other SaaS applications)., • Experience with using remote monitoring and management tools (RMM)., • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN) and basic routing/switching principles., • Works effectively under immediate supervision and collaboratively in a dynamic environment., • Positive upbeat personality with a strong focus on customer service., • Familiar with an end-user support and computing environment., • Willing to learn and take on new assignments., • Has organizational skills and can prioritize and handle multiple tasks., • Demonstrated analytical and problem-solving skills. Additional Information All your information will be kept confidential according to EEO guidelines. CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionBenefits: • Competitive salary, • Dental insurance, • Health insurance, • Paid time off Key Responsibilities Provide Tier II/Tier III end-user support for Microsoft Windows 10/11 and macOS environments, including OS configuration, troubleshooting, and performance optimization • Image, deploy, configure, and maintain desktops and laptops using standardized enterprise images in compliance with City of Philadelphia guidelines, • Install, configure, and support Microsoft Office 365, Adobe Acrobat DC, web browsers, collaboration tools, and City of Philadelphia proprietary applications, • Support mobile and endpoint devices, including:, • iOS devices (iPhones, iPads), • Peripheral hardware (docking stations, monitors, smart card readers, printers, scanners), • Perform hardware diagnostics and repair coordination for desktops, laptops, and network printers, including vendor warranty support, • Use ServiceNow for incident, request, and tasks:, • Accurately categorize, prioritize, document, and resolve tickets, • Meet defined SLA response and resolution times, • Configure and manage endpoint security controls, including:, • Full-disk encryption (BitLocker/FileVault), • Antivirus/EDR tools (e.g., Cylance or equivalent), • Secure configuration enforcement, • Perform patch and vulnerability management, • Assist with account and access management using City of Philadelphia-approved tools:, • Active Directory (user accounts, groups, profiles), • PIV/CAC authentication and certificate troubleshooting, • Support remote access and remote troubleshooting using approved, • Configure systems for secure network connectivity, including:, • VPN connectivity, • Network Access Control (NAC) compliance, • Perform IT asset lifecycle management, including:, • Inventory tracking and reconciliation, • Equipment refresh and reassignment, • Media sanitization and device decommissioning per NIST 800-88 guidelines, • Provide conference room and meeting technology support, including:, • Microsoft Teams and Zoom, • Audio/visual systems, cameras, microphones, and presentation equipment, • Assist with security incident response on endpoints in coordination with Client Security and City if Philadelphia Incident Response Teams:, • Malware remediation, • Endpoint isolation and recovery, • Develop and maintain technical documentation and SOPs, including:, • End-user guides, • Common troubleshooting procedures, • Desktop configuration documentation, • Collaborate closely with:, • Client federal staff, • City of Philadelphia Center for Information Technology (CIT), • Network, systems, and security teamsRequirements, • A minimum of 3 years of relevant IT end-user / desktop support experience., • A minimum of 1 year of mac troubleshooting experience., • Hands-on experience providing desktop and end-user IT support in a Windows and/or macOS environment, • Experience supporting hardware, operating systems, and common enterprise applications (Microsoft Office, Adobe, collaboration tools), • Familiarity with ticketing systems i.e., ServiceNow, • Knowledge of endpoint security practices including encryption, antivirus, patch management, and vulnerability remediation, • Strong customer service, communication, and documentation skills, • Ability to work on-site during standard business hours with flexibility for occasional after-hours supportEducation - Bachelor's degree in Information Technology, Computer Science, or a related field OR Equivalent combination of education and relevant IT support experience Certification - One or more of the following is preferred: • CompTIA A+, • Microsoft Certified Technology Specialist (MCTS) or equivalent Microsoft certification, • Apple Certified Mac Technician (ACMT), • Apple Certified Support Professional (ACSP), • ITIL 4Preferred Skills, • Experience supporting federal or government IT environments, • Experience with endpoint management tools such as BigFix or JAMF, • Knowledge of asset management and hardware lifecycle processes, • Ability to create clear SOPs and end-user documentation, • Experience supporting conference room AV and collaboration tools

Job DescriptionCompany Description The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. The Philadelphia Water Department (PWD) is responsible for the processing and treatment of drinking water, waste water, and storm water in the City of Philadelphia. PWD employs approximately 2200 people across 16 sites throughout the City. Job Description The Technical Support Specialist is responsible for installation\configuration\management of desktop and laptop computer systems, off the shelf and custom applications, and other IT services. The technical support specialist will provide tier 1,2, and 3 technical support to end users by researching, diagnosing, and resolving issues, as well as fulfilling end user requests. Opening and closing support tickets, answering calls, and participating in project teams are also a requirement for the position. Essential Functions The Technical Support Specialist will be responsible for answering calls and processing email from end users that have IT related request and incidents requiring technical support. The successful candidate needs to be able to demonstrate a good understanding of PCs, operating systems, and off the shelf software like MS Office and Adobe Acrobat. The Technical Support Specialist will also be required to create tickets in the City’s ticketing system and escalate issues as appropriate. Qualifications Competencies, Knowledge, Skills and Abilities • Windows desktop operating systems, • MS Office and other PC software, • Adobe Acrobat, • Web Browsers (Chrome, IE, Firefox), • Understanding of software licensing, • Explain technical issues to non-technical users, • Knowledge of PC hardware & A+ certified, • Minimum 2 year experience in a Desktop Support organization, • NOTE: Microsoft Certified Professional (MCP) Certification (Windows 10) or an associate degree in Information Technology or Computer Technology can be substituted for any of the above experience, • Other Requirements-Must have a valid PA Driver’s License and the ability to lift 50 lbs. Additional Information Salary: $50,000-$60,000 Salary cannot exceed $60,000 We’re interested in hiring the best possible candidate for the role. We recognize that experience, education, and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel you’re a good fit, please don’t hesitate to apply. Please include: • Resume Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience

Job Description IT Support Analyst / Help Desk Hybrid Schedule: On-site 2 days per week - Center City Philadelphia Shift: 9AM-5:30PM; 10:30AM-7:30PM (during training first 6 months) No visa sponsorship at this time Our client, a top tier financial services company is seeking a skilled IT Support Help Desk Analyst to join their dynamic team, providing technical support and assistance to clients and employees. The individual selected for this role will be involved in system problem recognition, research, and resolution. This person will also be responsible for resolving less complex problems immediately, while assigning more complex problems to senior level support. This role requires a strong technical background, excellent communication skills, and a commitment to delivering exceptional customer service. The successful candidate will thrive in a fast-paced environment, collaborating with team members to resolve IT issues efficiently and effectively. Responsibilities: • Provide first-line technical support, • Troubleshoot and resolve potential hardware, software, and network issues promptly and accurately., • Log all support requests and maintain detailed records of troubleshooting steps and resolutions., • Escalate complex issues to appropriate IT teams or vendors, ensuring timely resolution., • Install, configure, and maintain desktops, laptops, printers, and other IT equipment., • Assist with user account management, including password resets and access permissions., • Conduct software installations, updates, and patches as required., • Collaborate with colleagues to develop and maintain knowledge base articles and support documentation., • Provide training and guidance to end-users on IT systems and best practices., • Assist with IT projects and initiatives as assigned by management. Requirements: • Bachelor's degree in Computer Science, Information Technology, or related field preferred., • Proven experience of at least 2 years in a help desk or technical support role, preferably in the financial services industry., • Strong knowledge of Windows operating systems and proficiency in Microsoft Office 2016, including Excel, Word, and PowerPoint. Experience with Microsoft Outlook and Access is a plus., • Familiarity with ticketing systems and IT service management best practices., • Demonstrated excellent troubleshooting and problem-solving skills., • Outstanding customer service and communication skills, both verbal and written., • Demonstrated ability to work independently and collaboratively in a team environment., • Flexibility to work on-site in Center City, Philadelphia, two days per week., • Ability to efficiently handle 40 - 60 technical and non-technical calls per day., • IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or ITIL Foundation certification are a plus.

Job DescriptionSalary: The Service Desk Technician Level 1 will primarily analyze and troubleshoot customer support tickets based on standard operating procedures. The ideal candidate will have experience working in a Service Desk environment (Managed Services Provider a plus) focusing on Windows environments and VMware virtual infrastructure in private, hybrid and/or public cloud. Duties will include customer support of installation, integration, configuration, of computers and all manner of peripheral devices. A. Required Skills • Bachelor's degree in Information Technology or equivalent demonstrated experience and knowledge., • 1-3 years' experience working in a Service Desk or equivalent knowledge position, • Excellent interpersonal skills and professional demeanor, • Excellent customer service, verbal, and written communication skills, • Strong skills and working knowledge of Windows Desktop Operating Systems, Windows Server Operating Systems, Active Directory, Group Policy, TCP/IP, DHCP, DNS, • Knowledge of various security methodologies and processes, and technical security solutions, • Strong analytical and problem-solving skills, • Enterprise backup solutions: Asigra, StorageCraft, and equivalent, • Ability to multi-task, prioritize, and manage time effectively, • Strong attention to detail and accuracy in data entry is important B. Other Requirements • Ability to continually increases technical knowledge of assigned technologies and domains and demonstrates application of that knowledge. Achieves appropriate certifications and educational advancements, • Ability to communicate moderately complex technical concepts appropriately tailored for the audience from vendors and technical resources to technical and non-technical customers Policies, Process and Procedures:, • Acts in accordance with established guidelines and follows processes and procedures, • Works with peers, subordinates, management, and customers to build and maintain positive, constructive working relationships despite disagreement, • Assists others when needed or necessary to achieve, • Effectively deals with ambiguity, unexpected events, and changing infrastructure requirements, • Juggles multiple tasks and activities simultaneously, • Handles and manages technical stress, • Undertakes activities on their own; communicates status appropriately, • Anticipates activities and projects and keeps informed of technology and industry trends and learns and applies new skills and technologies, • Sees the bigger picture and articulates multiple solutions to technical problems, • Serve in a dedicated help desk support role for a specific customer account, • Shift hours are either:, • Shift A 7am EST to 3pm EST, • Shift B 11am EST to 7pm EST, • Receives, prioritizes, responds to and resolves or escalates support requests, • Manages support requests and ticket queues within the Service Desk ticketing system, • Expertly manages end-user expectations throughout the support process, • Fully documents resolutions in the Service Desk Knowledgebase, • Provides end-user training as needed and encourages the use of self-help resources, • Provisions network and system access based on organizational and functional roles, IT department policy and established security practices, • Provisions common Configuration Items, such as computers, mobile devices, printers, phones, etc. in compliance with established Service Desk Standards, • Participates in an on-call after-hours rotation, • Provides on-site support leading up to and during new office go-lives, • Updates Configuration Item, asset management records, to reflect the procurement, assignment, recovery, and retirement of items, • Assists with VMware implementation designs and administration support, • Responsible for day-to-day monitoring of alerts, servers, and backup platforms, • Review log reports and alerts, • Monitor the completion of server backups and DR testing, • Assist with configuration and implementation of customer projects.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionBenefits: • Dental insurance, • Health insurance, • Paid time off, • Responding to customer queries via email, phone, and in-person, • Logging and keeping records of customer queries, • Updating self-help documents to assist users with common queries, • Diagnosing and solving hardware/software faults, • Analyzing call logs to detect underlying issues and trends, • Testing and evaluating new technologies to improve or update existing context, • Running reports on overall system performance and usage, • Working closely with other technical team members and departments to resolve wider-scale problems, • Providing technical guidance and instructions to the users for handling the software/hardware issues, • Updating and managing the internal IT procedural documentation, • Installing and configuring computer systems and applications within the company, • Provide desktop support for technical issues via phone, onsite, and/or off-cite, • Provide a high level of customer service to end users on a daily basis, • Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applicationsQualifications, • One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.), • Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasionally aggressive timelines, • Detail oriented with the ability to work independently, • Excellent oral, written, and interpersonal communication, • Experience in performing well under pressure, • Capable of working competently with personnel at multiple levels of the organization, • CompTia A+

Job DescriptionDesktop/Workstation Design EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications:- The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience· Understanding of the application of security controls on the image· Microsoft Office engineering experience· Integrating anti-virus applications in an image· VPN/Remote access (Cisco Secure Access with RSA a plus)· Windows Scripting experience· Good writing skills Ideally, you will also have:- VB and/or VBA coding experience a plus· VDI/Citrix experience· SMS/SCCM experience a plus· Understanding of PKI· VMWare experience· Litigating software such as Ipro and Concordance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job description Who we are: Network Coverage is a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market and enterprise organizations. Our comprehensive technology solutions and operational excellence allow clients to focus on their business with the value of an end-to-end technology partner. Network Coverage believes in providing purpose to our people and that character, integrity and commitment win out. Technology is our mission, empowering and developing our team is our passion. What the role is: Service Desk Specialist - Onsite Reports To: Service Desk Team Lead About the Role The Service Desk Specialist - Onsite role provides Tier 1 support to clients, addressing and resolving desktop hardware, software, and peripheral issues while maintaining recurring onsite commitments to designated client(s). As a key part of the support team, this role works directly with clients to ensure efficient and effective problem resolution. The Service Desk Specialist - Onsite collaborates closely with the Service Desk Team Lead and other team members supporting tactical and operational needs specific to each client environment. This position is essential for maintaining high levels of client satisfaction by delivering effective solutions, clear communication, and setting reasonable expectations. Accountabilities Client Support and Service Delivery • Provide direct, onsite Tier 1 support to clients, addressing and resolving desktop, application, and peripheral issues in a timely manner., • Maintain recurring onsite commitments to static clients, serving as an onsite technical resource for immediate client needs., • Build and maintain strong client relationships, ensuring a thorough understanding of each client’s environment and requirements., • Manage client IT systems in line with service level agreements (SLAs) and standard operating procedures (SOPs)., • Update and maintain customer documentation to support consistent, high-quality service., • Track and update support tickets in real-time within Network Coverage’s ticketing system., • Maintain a daily 80% billable rate while managing onsite tickets and providing remote assistance as required., • Perform routine checks and updates on client hardware and systems if onsite, addressing potential issues proactively., • Collaborate with the managed services team to identify client trends and recommend proactive solutions when necessary., • Maintain clear and professional communication with clients, setting expectations and providing updates on ticket progress., • Identify opportunities to enhance service efficiency, implement best practices and process improvements where possible., • Respond to customer inquiries and complaints promptly and professionally, addressing issues onsite whenever feasible. Technical Expertise: • Foundational understanding of IT infrastructures, including client/server models, Windows and Mac OS, network protocols, virtualization, and endpoint security., • Proficiency with Microsoft client operating systems, Active Directory, DNS, DHCP, Exchange/Office 365, and core desktop applications., • Ability to diagnose and resolve basic technical issues quickly and effectively within an onsite environment., • Experience with troubleshooting tools and techniques for endpoint and peripheral devices., • Excellent verbal and written communication abilities for effectively explaining technical issues to non-technical stakeholders., • Active listening skills to fully understand and address client issues. Qualifications and Experience: • Associate’s Degree in Information Technology, Computer Science, Network Administration, or a related field (or equivalent work experience)., • 1-3 years of relevant IT support experience, particularly in roles involving client interaction and hands-on troubleshooting., • This is a full-time position, • This position will require participation in a recurring predetermined on-call rotation., • Work setup will be 100% onsite, 5 days a week at a client’s office

Job Description Hybrid Schedule: On-site 2 days per week - Center City Philadelphia Shift: 10:30AM-7:30PM (during training to start); 9AM-5:30PM there after No visa sponsorship at this time Our client, a top tier financial services company is seeking a skilled IT Support Help Desk Analyst to join their dynamic team, providing technical support and assistance to clients and employees. The individual selected for this role will be involved in system problem recognition, research, and resolution. This person will also be responsible for resolving less complex problems immediately, while assigning more complex problems to senior level support. This role requires a strong technical background, excellent communication skills, and a commitment to delivering exceptional customer service. The successful candidate will thrive in a fast-paced environment, collaborating with team members to resolve IT issues efficiently and effectively. Responsibilities: • Provide first-line technical support, • Troubleshoot and resolve potential hardware, software, and network issues promptly and accurately., • Log all support requests and maintain detailed records of troubleshooting steps and resolutions., • Escalate complex issues to appropriate IT teams or vendors, ensuring timely resolution., • Install, configure, and maintain desktops, laptops, printers, and other IT equipment., • Assist with user account management, including password resets and access permissions., • Conduct software installations, updates, and patches as required., • Collaborate with colleagues to develop and maintain knowledge base articles and support documentation., • Provide training and guidance to end-users on IT systems and best practices., • Assist with IT projects and initiatives as assigned by management. Requirements: • Bachelor's degree in Computer Science, Information Technology, or related field preferred., • Proven experience of at least 2 years in a help desk or technical support role, preferably in the financial services industry., • Strong knowledge of Windows operating systems and proficiency in Microsoft Office 2016, including Excel, Word, and PowerPoint. Experience with Microsoft Outlook and Access is a plus., • Familiarity with ticketing systems and IT service management best practices., • Demonstrated excellent troubleshooting and problem-solving skills., • Outstanding customer service and communication skills, both verbal and written., • Demonstrated ability to work independently and collaboratively in a team environment., • Flexibility to work on-site in Center City, Philadelphia, two days per week., • Ability to efficiently handle 40 - 60 technical and non-technical calls per day., • IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or ITIL Foundation certification are a plus.

Job Description Do you love problem-solving, mastering new tech, and making clients' lives easier? South Jersey Techies is looking for their next Level 2 Support Technician. The Level 2 Support Technician will be the go-to tech for escalated tickets, server management, and networking support. This is an in-person role based in Marlton, New Jersey. We'll Provide: * Collaborative company culture with opportunities to grow and learn. * Salary of $60-70k annually. * Health insurance, PTO, and retirement with company match. What You'll Do: * Provide support to end users as an escalation point for service tickets. * Troubleshoot complex IT issues — remotely and onsite — with confidence and creativity. * Configure and maintain Windows servers, Microsoft 365, cloud environments, and firewalls. * Assist with client onboarding, system upgrades, and migrations. Skills You'll Need: * 3-5 years of IT support experience. * Experience working in an MSP. * Strong technical skills with Windows Server and Desktop operating systems, including Windows and macOS. * Experience managing Windows Server 2016/2019/2022, and supporting server based and specialized business applications, including accounting (QuickBooks, PCLaw, Peachtree), inventory management, document management, transcription/dictation tools, and CAD/design software. * Experience with backup and recovery solutions, including cloud backup, Windows backup, and server replication. * Experience with wired/wireless networks and advanced networking protocols including DNS, DHCP, VPNs, VLANs, WAN/LAN TCP/IP. * Understanding of firewall appliances, including deployment and configurations. * Strong skills in installing, activating, and troubleshooting the Office software suite. * Ability to manage client account information and documentation within business systems. * Ability to work a 1st or 2nd shift (till 8pm) schedule as needed, preferred. Ready to apply? Quick apply with your resume OR Get a head start on the application process through our online portal here:

Job Description JOB TITLE: Help Desk Support Specialist GENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES: The Help Desk Support Specialist will be responsible for providing user support on a variety of different issues. This individual will identify, research, and resolve technical problems. The person occupying this position will also be responsible for tracking, monitoring, and documenting problems to ensure timely resolution. This position acts as the primary point of contact for WES users (employees or Independent Contractors) facing technical difficulties. This role blends technical troubleshooting with customer service to ensure hardware and software systems operate efficiently. ESSENTIAL & CORE FUNCTIONS: • User Support: Respond to inquiries and resolve technical issues for internal employees or external clients., • Site Visits: Routine site visits to handle site specific issues., • Troubleshooting: Diagnose and fix problems with computers, peripherals, applications, and network access., • Communication: Provide clear, simple instructions and walk users through solutions., • Ticket Management: Log, track, route, and resolve support tickets in a timely manner., • Documentation: Record interactions, update customer data, and Open/Close tickets on our ticketing system., • Escalation: Escalate unresolved or complex issues to higher-level IT staff., • Installation & Maintenance: Perform basic hardware/software installations, upgrades, and repairs., • Follow-up: Ensure problems are fully resolved and users are satisfied. PREREQUISITES & QUALIFICATIONS FOR THE POSITION: • Technical Proficiency: Strong understanding of operating systems (Windows, macOS, iOS), office suites (Microsoft 365, Google Workspace), and basic networking (TCP/IP)., • Soft Skills: Exceptional patience, active listening, and verbal/written communication skills are essential for dealing with frustrated users., • Problem-Solving: The ability to use diagnostic tools and logical reasoning to identify root causes and implement effective solutions., • Certifications: Frequently requested credentials include CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator., • High school diploma or equivalent and MCP Certification preferred., • College degree required in lieu of MCP Certification., • MCSE Certification is highly preferred., • Knowledge of Windows networks, Active Directory, Microsoft Operating systems, and the full Microsoft Suite of desktop products required., • CLEARANCES: FBI clearance, criminal history check and child abuse history clearance required., • Valid driver's license is required. COMPETENCIES & PERSONAL CHARACTERISTICS • Strong problem-solving and diagnostic skills., • Excellent customer service and communication (verbal & written)., • Patience and ability to deal with frustrated users., • Proficiency with IT tools (ticketing systems, remote access, Active Directory)., • Knowledge of operating systems (Windows/Mac) and common software (SHAREFILE, OUTLOOK, EMR/MEDICAL RECORDS, DYNAMICS, ZOOM, ETC), • Ability to learn and adapt to new technologies. ADDITIONAL RESPONSIBILITIES: • Perform other duties and special projects assigned. 0RGANlZATIONAL ACCOUNTABILITY & RELATIONSHIPS: • The individual is to be supervised by the Director of MTS. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. GENERAL SIGN OFF: The employee is expected to adhere to all agency policies and to act as a role model in adherence to agency policies. I have read and understood this explanation and job description. Signature: __________________________________ Date: Human Resources Signature: Date

Job Description Company Background At Brandywine, 'Best of Class' is our mission and our focus in developing, building, and managing the nation's most remarkable Class-A office, multi-family and mixed-use properties. We continuously support and give back to the communities in which we live and work. Our mission drives our corporate culture to foster the potential for excellence in every employee. Our company was founded in 1994 by Jerry Sweeney, who serves as our President and CEO. We are a publicly traded company listed on the New York Stock Exchange (NYSE: BDN) operating in select markets across the nation. Summary At Brandywine, 'Best of Class' is our mission and our focus in developing, We are seeking an experienced, onsite AV / IT Support Technician to join our IT team at our Corporate Headquarters in Philadelphia. This position will be responsible for AV integration, digital signage technologies, and Helpdesk support. Candidates must exhibit a high level of customer service in all aspects of interacting with end-users, team members, and external groups. Must be familiar with the latest high-quality technologies and demonstrate the ability to adapt and stay on top of all the latest innovations. The position reports to the Director of Service Management. This is an in-person position with occasional travel required. Responsibilities AV Integration / Support (50%) • Design, implement and manage the AV technical infrastructure and related services, • Promote cost-saving opportunities and standardization of AV and digital signage solutions, • Provide organized and continuous user training so they embrace the use of AV and digital signage technology, • Create standard operating procedures for end-users and IT Helpdesk, • Perform equipment checks, monitor, and update to ensure that conferencing facilities and AV equipment are properly maintained, • Ability to troubleshoot and resolve issues with AV, digital signage, and LED systems, • Manage, create, schedule playlists, and perform updates using our digital signage platform, • Ability to read and understand construction drawings, project scopes, material lists, and technical documents, • Conduct and maintain an inventory of all A/V equipment. Ensure adequate supplies, materials, and equipment are maintained, • Assist and support for all requested meetings and events (some may occur at other locations and outside of traditional business hours) Helpdesk (40%) • Respond in person and remotely to user inquiries and incidents nationwide, • Report, track, and analyze incidents, issues, and trends, escalating to other teams as necessary, • Own requests for their full life cycle including actions, notification, updates, • Working knowledge of IT network and infrastructure technologies., • Administer end-user systems using Desktop Management tools, • On-call coverage responsibility for off-hours requests, • Configure and manage mobile devices (iPhone/iPad/Android) Engineering (10%) • Assist Network Team in troubleshooting of downed equipment at remote locations, • Work with vendors to ensure standard configurations Competencies & Skills • Works effectively with co-workers, with users in remote locations, and with vendors, • Demonstrates initiative as a proactive self-starter, willing to go beyond specific job functions to ensure business goals are achieved and/or exceeded, • Ability manage multiple assigned tasks and perform all required job duties under minimal supervision, • Excellent verbal and written communication skills, • Experience in managing and deploying enterprise-level AV systems and room design, • Ability to visualize the sequence of work and convert it to a measurable plan and schedule to meet deadlines, • Exceptional analytical skills and attention to detail, • Ability to lift and carry heavy objects up to 50 lbs., • Requires extensive sitting, standing, and walking, • Ability and willingness to be on-call and respond to emergencies during off-hours, • Ability and willingness to travel to remote locations that will include air travel and overnight stays Qualifications • 3+ years’ experience in an AV support role, • Desired experience with the following:, • Crestron, QSC, Extron, Biamp, Shure, Mersive, Cisco, Meraki, and SIP endpoints, • Digital Signage including indoor/outdoor displays, kiosks, enclosures, media walls, LED, touchscreens, • Windows Operating Systems, • Microsoft Office Suite / O365, • Microsoft Teams, Zoom, • IP and Wireless Networking, • iOS and Android Mobile Devices Physical Requirements – Per OSHA The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent: Standing; walking; talking; hearing; using close and distant vision, color vision, peripheral vision, depth perception. Occasional: Sitting; use of hands to feel or grasp; reaching with hands and arms; climbing or balancing; working on a ladder, stooping; kneeling; crouching; lifting objects up to 50 lbs. in weight. Work Environment • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Level 1/2 Help Desk Admin - End User Support Job Location: Philadelphia, PA (remote possible) Full time position- Wednesday-Sunday Shift Experience- 5+ years Salary: 55-65k Job Description: Contour Data Solutions is looking for a person wanting to make an immediate impact in a rapidly changing, fast paced environment. The position is part of a technology team that has responsibility for internal and customer facing solutions which are hosted in our enterprise class data centers. The Level 1 Operations Team is responsible for supporting our client's end users supporting hardware, software/applications, printer, phones etc. Position requires an experienced, highly motivated Help Desk Admin with a minimum of one to three years' experience in Help Desk Support.. Major Responsibilities • 5+ years of experience with IT helpdesk or support position., • First line of support to clients regarding software, Hardware and systems., • Respond to end customer issues through phone, email, remote-in software, and computer chat., • Knows the Ins and Outs of a Network, Servers and Windows PC (Hardware & Operating System), • Have an understanding of an IP network, including switches/firewalls and how to troubleshoot different issues., • Able to self-manage and hold themselves accountable., • Can translate technical problems to the end user in a plain speak way that allows them to understand the problem and solution., • Enjoy people and care to develop strong relationships with clients., • Be an optimist at heart., • Resolves problem situations in a professional manner., • Experience with iPhone/iPad/Android., • Experience supporting phone systems from Microsoft Teams, • Experience with Apple computers in a networked environment., • Nable RMM (remote management of computers)., • Experience supporting printers/copiers in a networked environment., • Basic knowledge of windows server environment including active directory, DHCP, DNS, services, event logs, Line of Business application installations and management., • Support for Microsoft related technologies: Windows Server, Exchange, SQL, Office 365, Windows 7/10, etc. The Job: • Monitors ticket database and monitoring platform and follows up with assigned personnel to ensure timely resolution of problems, • Invokes problem escalation procedures to coordinate recovery, • Isolates problem trends and ensures that troubleshooting efforts are completed, • Solves problems and makes decisions on a daily basis to help resolve issues, • Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department., • Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service, • Performs duties in a cost-effective manner to avoid waste of resources without jeopardizing quality of care and service, • Above all, build professional and sincere relationships with clients and seek ways to improve their satisfaction with our service., • Learn the ins and outs of our clients' unique work environments., • Work to quickly resolving incidents submitted by our clients., • Monitor alerts generated by our tools to resolve incidents before our clients are even aware., • Enter all work as service tickets and time as it occurs., • Interact with vendors to support customer's specific line of business applications, copiers/printers, internet service providers, etc., • Remote access solution implementation and support: VPN, Remote Desktop, RemoteApp., • IT environment documentation to include system reviews and recommendations., • Communication w/customers: keeping them informed of incident progress, notifying them of impending changes or agreed outages., • Understanding of server administration, troubleshooting, capacity planning, and disaster recovery planning., • Create technical documentation when needed, • Work closely with the multiples constituents including customers solutions, production support, as well as network, security, desktop support, and systems administrators to optimize the systems and related components., • Just as the Level 2/3 Engineers will be supporting you, you will also need to support them. We are a team and supporting those around us is a must! Must Have qualifications • Working knowledge of Windows server administration, • Proficient at using all available resources for troubleshooting and problem solving and the ability to quickly and clearly diagnose and communicate problems and ensure the resolution of any problems identified., • Technical, analytical, interpersonal and organization skills required, • Flexibility, integrity, teamwork, and unwavering commitment to client satisfaction, • Able to take ownership of and troubleshoot a broad variety of system problems, • Ability to work well with others, as well as independently. Attention to detail., • Position requires on-call support including planned and unplanned responses to a 24x7 environment. Bonus • Microsoft Certifications, • Working knowledge of ITIL principals and procedures. Non-skill requirements: • Pass a background check., • Able and willing to lift 50+ lbs of equipment.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Pharmacy Claims Auditor CPhT Do you have a CPhT certification? Would you like to audit pharmacy claims for accuracy? About the Role Conduent Payment Integrity Solutions performs in depth pharmacy audits on behalf of our healthcare payer clients. As a Pharmacy Claims Auditor, you will examine a wide variety of pharmacy records against our client’s pharmacy claim data. This is to ensure billed pharmacy claims are being accurately submitted. You will also be required to represent our clients and conduct "on-site" pharmacy audits. Responsibilities • Examining and interpreting pharmacy records against submitted claim data for potential discrepancies., • Utilizing specific client instructions, federal and state regulations, and standards of practice to properly access pharmacy documentation., • Researching board of pharmacy regulations, and state/federal laws as they relate to prescription requirements and pharmacy practices., • Responding to pharmacy calls regarding audit results and dealing with clients periodically to report audit results., • Conducting Onsite and Desktop and Credentialing Audits in a professional and respectful manner., • Using prescription knowledge to review pharmacy submitted documentation against submitted claim data., • Assessing and producing detailed descriptions of pharmacy operations and procedures., • Making confirmation calls to pharmacies prior to audit date and personally handling audit reschedules., • Performing other duties and responsibilities as assigned Requirements • Have National CPhT Certification through the Pharmacy Technician Certification Board (PTCB). Or be able to obtain one within the first few months., • Have extensive “retail” pharmacy experience., • Be living in commutable distance to the assigned territory (Philadelphia, PA), • Have valid driver's license and have a reliable car to visit pharmacies for audits in the local geography., • Be able to travel overnight/flight 1 week/month (25%)., • Be proficient with Windows and Microsoft Office., • Be able to stand for long periods of time (Up to 8 hours). Be able to lift heavy boxes (about 20 lbs.) containing prescription records. (Most records are electronic.) Flexible Working At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions: • Hybrid work: Will be working from home 25% of the month and will be working in the field doing audits at different pharmacy locations 75% of the month. Working for You We offer perks and rewards designed to support you: • Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one., • Retirement Savings: Robust programs to help you secure your financial future., • Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more., • Career Growth Opportunities: Paths for advancement within a global organization., • Paid Training: Learn while you earn with award-winning learning platforms., • Paid Time Off: Competitive PTO packages to help you recharge., • Great Work Environment: Join an award-winning culture that values diversity and inclusion. Join Us: At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you’ll find opportunities to: • Bring your authentic self to work every day., • Grow and thrive both personally and professionally. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is ($57,000). Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: ___. Complete the form and then email it as an attachment to ___. You may also ___.

Job Description At Carvana, we sell cars, but we're not salespeople. Since 2013, we've been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world – the $1T per year U.S. car market (yes, that's $Trillion with a "T"). With the ability to search thousands of vehicles from our expansive inventory, to high-resolution 360°ree; photographs of our vehicles' interior and exterior, to real-time financing and the ability to complete contracts without visiting the back room of a dealership, we provide a seamless, online car buying experience for consumers that can be completed from their desktop or mobile device. All our vehicles are inspected and reconditioned based on our 150-point certification checklist and come with a 7-day return policy. We also operate our own logistics network to deliver cars to customers as soon as the next day, as well as offer customer pick-up at our state-of-the-art Car Vending Machine locations (yes, you read that right). By putting customer satisfaction at the core of our business, we've built a no-pressure, no-haggle online car buying experience that saves our customers time and money. For more information on Carvana, take a look at our company introduction video. WORKING AT CARVANA YOU WILL NOTICE THAT You'll need to be a great communicator, a brand ambassador, and possess the know-how to get the job done. We expect bright people, willing to roll up their sleeves, take on new assignments, and juggle many things at once. In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day. In our down time we have ping pong and corn hole (or "bags," depending on where you're from) tournaments. However, the pace is pretty quick around here, so you'll need to be prepared to keep up. WHAT WE'RE LOOKING FOR As a Driver Trainer (and Coach), you will play a crucial role in navigating the daily complexities of auto transport. Your responsibilities will be dynamic, adapting to evolving challenges. A primary focus will be to ensure drivers are proficient in Carvana policies, safe driving practices, and efficient vehicle loading. When not conducting formal training sessions, you will be responsible for ongoing education and evaluations of our current drivers. The ideal candidate will be passionate about helping others, highly motivated, enthusiastic, and possess the ability to communicate effectively with all levels of the organization. SPECIFICALLY, YOUR RESPONSIBILITIES WILL INCLUDE: I know, I know, you're in logistics, you want more details… • Responsible for providing a world class onboarding experience to newest Vehicle Transporters at Carvana, • Serve as the primary trainer, getting new hires up to speed over a 2-week training period on how to effectively maneuver, maintain, and operate car trailers and other logistics equipment, • Teach new hires how to safely load vehicles onto a 9 car hauler, keeping customer vehicles free of damage., • Comfortable with classroom training as well as hands-on training, • Ability to be coach, mentor, and provide feedback to new hires, • Draw upon a wide variety of techniques to ensure knowledge transfer and skill development., • Use skills matrix and evaluation checklists/assessments or similar tools., • Collaborate with multiple Logistics Managers to ensure a smooth transition from training to on-the-job, • Support with other projects as needed The Physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job position is designated as a safety-sensitive position., • Must be able to lift up to 60 pounds independently; a majority of lifting from knee to shoulder heights; other lifting required from various levels., • Must be able to carry and transport up to 60 pounds up to 20 feet., • High School Diploma or equivalent is desirable, • System and on the job training experience preferred, • CDL class A and clean driving record, • Smith Systems training and/or certification preferred or willing to be certified, • Bend, kneel, twist, squat, stand and climb as required to secure load, • 21+ years old, • Ability to speak, read and write English, • Proficient with word, spreadsheets, systems, • Have more than two years of CDL driving experience, vehicle hauling experience preferred., • Ability to multitask and prioritize effectively, • Maintain a DOT Medical card, • Full-Time Salary Position $75,000 - 80,000 annually, • Medical, Dental, and Vision benefits, • 401K with company match, • Access to opportunities to expand your skill set and share your knowledge with others across the organization This role is not eligible for visa sponsorship.

Applications ONLY accepted on laptops or desktop computers! Overview: Omni supports many clients in a variety of industries, including many of the Fortune 500. Omni is looking to contract with qualified independent contractors who will provide phone and customer support services. If you contract with Omni, you’ll interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs. Schedule: ⏰ Majority of available hours are during weekdays and daytime 🗓️ Opportunity to create a schedule that works best for you (within client / contract hours of operation) Earnings & Revenue: 💵 Earnings vary by client, ranging from $14 to $20 per hour 📞 Revenue is determined by your phone status when assisting customers 🤑 Additional incentives can be available based on Omni and client minimum targets Must-Have Skills for Successful Contractors: 💬 Exceptional written and verbal communication skills ✅ Proven track record in customer service and delivering outstanding customer care 🧐 Attention to detail with strong problem-solving skills 🤗 Friendly, empathetic tone, and professional demeanor 🙌 Self-motivated, proactive, and resourceful mindset 👩‍💻 Proficient in using technology, including computer applications and software. Technology & Equipment Requirements: 💻 Personal computer with a minimum of 8GB RAM (tablets like iPads, Amazon Fire, Samsung Galaxy Tab, and Chromebooks are NOT permitted) 🎧 Wired USB headset with microphone for clear communication 💨 High-speed wired internet with a minimum of 10 Mbps download speed and 5 Mbps upload speed for seamless connectivity Mobile home internet and Satellite internet service (Starklink) is NOT supported by Omni or ANY client 🖥️ Operating system of Windows 11 (some clients may accept AppleOS) 👾 Windows Defender Anti-Virus Installed and Active (other versions for AppleOS may be accepted) 🤳Smart phone needed for daily authentication. Additional equipment may be needed - check client specific details for more info Work Environment Requirements: 🤫 Quiet and dedicated work area ⌨️ No Background Noise Unapproved Locations: • Alaska, • California, • Colorado, • Connecticut, • Delaware, • Flagstaff, Arizona, • Hawaii, • Illinois, • Michigan, • Maine, • Massachusetts, • Maryland, • Minneapolis, Minnesota, • New Jersey, • New York, • Oregon, • Rhode Island, • Santa Fe, New Mexico, • St. Paul, Minnesota, • Tucson, Arizona, • Vermont, • Virginia, • Washington

Job Description The position coordinates, diagnoses, and troubleshoots incoming employee calls using industry best practices. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from company users in offices across the country or working remotely. Deliver timely resolution of problems or escalation on behalf of the customer to appropriate technical personnel. Provides ticket status updates to management and end-users. Supports and maintains effective relationships with users. Upholds standard operating procedures and customer service guidelines relating to remote IT support. Responsibilities: • Field incoming service desk requests from end users via both telephone and e-mail in a courteous manner., • Evaluate documented resolutions and analyze trends for ways to prevent future problems., • Document all pertinent end user identification information, including things like name, department, contact information, and detailed nature of problem or issue., • Build rapport and elicit problem details from service desk customers., • Prioritize and escalate problems (when required) to the appropriately experienced technician., • Record, track, and document the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution., • Apply diagnostic utilities to aid in troubleshooting., • Access software updates, drivers, knowledge bases, and frequently asked questions resources to aid in problem resolution., • Identify and learn appropriate software and hardware used and supported by the organization., • Install software., • Test fixes to ensure problem has been adequately resolved and perform post-resolution follow up on help requests., • Knowledge of basic computer hardware, software, and peripherals including but not limited to:, • Windows 10, • Office 365, • SharePoint, • Virtual Desktops, • iPhone / iPad support, • Active Directory administration, • Microsoft System Center Configuration Manager (SCCM), • Printers / Copiers, • Working knowledge of a range of PC, network, and system diagnostic utilities., • Exceptional written and oral communication skills., • Proficiency in both English and Spanish is preferred., • Excellent interpersonal skills, with a focus on rapport-building, listening, and questioning skills., • Strong documentation and troubleshooting skills.

Seeking a Field Engineer with 1–3 years of computer support experience. Responsible for installing, diagnosing, maintaining, and servicing desktops, laptops, printers, network devices, standard software, and low-end servers at client sites. Install, move, add, and change (IMAC) activities.

Job DescriptionClient Accounting Services (CAS) Specialist About Baratz & Associates, P.A. Baratz & Associates, P.A. (B&A) is a full-service accounting firm with offices in Marlton, NJ and Fort Washington, PA. We provide our clients with reliable and accurate tax consulting, audit and accounting services, management advisory services, estate planning and business succession planning. Boasting client relationships spanning decades, B&A’s personalized attention, and their extraordinary knowledge of the most up-to-date financial requirements and tax provisions, puts us in a position to serve as true partners with our clients, working with them to enhance and profitably grow our business. Working at B&A will allow you to gain hands on experience to jumpstart your career. Please visit our website to learn more about the firm, our services, and our capabilities. We are seeking someone who wants to excel in providing services to our clients, who wants to learn and to take on responsibility. You will work directly with our clients, partners, managers, and staff who also want to work with you. What the CAS Specialist role will offer you: As a CAS Specialist, you will work in-person as part of a team of professionals committed to delivering high-quality bookkeeping, accounting services, and strategic support to individual and business clients. While the foundation of this role is traditional bookkeeping, it also involves providing comprehensive accounting services that help clients manage their financial operations more efficiently and make informed decisions. You will be responsible for transaction posting, reconciliations, and financial reporting, and also play a key role in implementing technology solutions, improving workflows, and supporting clients with financial insights. We are a firm focused on delivering exceptional service, so we’re looking for someone who is a strong problem-solver, has an aptitude for numbers, and is eager to build relationships with clients. Your organization and reliability will help ensure smooth operations throughout the client engagement lifecycle. The responsibilities of a CAS Specialist will include but are not limited to: • Managing and processing clients’ financial data with accuracy and timeliness, • Utilizing accounting software (e.g., QuickBooks, Sage Intacct) to record transactions, manage accounts payable/receivable, and categorize expenses, • Reconciling general ledger, bank, credit card, and loan accounts, • Preparing and analyzing financial statements to support client decision-making, • Creating reports for 1099s, W-2s, and other year-end compliance needs, • Supporting accountants with client projects and advisory services, • Identifying opportunities for process improvement and implementing workflow enhancements, • Assisting clients with onboarding to new accounting platforms and providing ongoing support, • Cleaning up and restructuring complex or disorganized financial records, • Managing inter-company transactions and full-cycle accounting processes, • Collaborating with clients on platforms such as Bill.com, Otter.ai, FYLE, and workflow management tools, • Staying current with software updates and exploring new technologies to improve service delivery, • Communicating effectively with clients and internal teams, both verbally and in writing, • Proven experience in accounting, preferably in a CPA firm or accounting department, • Familiarity with payroll and sales tax processing/filing, • Strong understanding of bookkeeping and accounting principles, • Proficiency in MS Excel, Word, Outlook, and QuickBooks (Desktop and Online), • Experience with cloud-based accounting platforms and workflow tools, • Exceptional organizational skills and ability to prioritize tasks, • Self-starter with a dependable work ethic and problem-solving mindset, • An experience of a growing firm that will provide room for career advancement., • Professional continuing education and development opportunities., • A diverse, dynamic, and challenging work environment., • Strong leadership, communication, and feedback., • A company style that provides employees with excellent work-life balance., • Help with instituting and creating innovative solutions to the challenges facing our clients. Bd7r7Vrwyo

Job Description Our client is looking to hire a success driven, AP Specialist with strong general ledger expertise. The AP Specialist is responsible for performing a variety of accounting tasks, including general ledger maintenance, account reconciliations, financial reporting, and assisting with month-end and year-end close processes. As the AP Specialist, you will maintain the general ledger, perform balance sheet analysis, assist with expense analysis and reconciliation, complete fixed asset reporting, enter payroll journal entries into the ERP system, generate monthly bonus calculations, handle employee expense reimbursements, and provide other accounting support as needed. The ideal candidate for this role should have great problem-solving skills, excellent time-management and strong budgeting/forecasting abilities that will ensure revenue generation. Everyday Responsibilities · Support daily accounting functions · Month End/Year End Close · Assist with preparing journal entries · Maintain general ledger · Prepare and review monthly financial statements · Bank Reconciliations · Resolve accounting discrepancies · Assist with the internal and external audit process · Ad hoc financial analysis projects as requested The ideal AP Specialist MUST have a Bachelors degree in Accounting, Finance or Business. Other requirements for the AP Specialist role include and are not limited to: · 2+ years GL experience, preferably multi-entity/multi-GL · Any analytical experience is a plus · QB Desktop experience REQUIRED · Strong knowledge of GAAP and accounting principles · Advanced Excel skills (pivot tables, lookups, formulas) For more information on this AP Specialist role and other full time accounting and finance opportunities, please contact us at 484.214.2365 and reference JO#03710-0013376803.

Job Description Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities The Assistant Mortgage Loan Consultant (AMLC) assists the Mortgage Loan Consultant(s) (MLC) to produce mortgage loans efficiently and timely, with minimal errors, all while maintaining exceptional customer service. The AMLC performs a variety of administrative duties in support of, and in concert with the individual MLC quest in establishing and maintaining strong professional ties to area business generators, builders, centers of influence, as well as individual residential real estate customers. • Supports the Mortgage Loan Consultant in soliciting quality loan applicants through various methods and media., • Assists MLCs to gather information related to residential real estate applications through interaction with parties involved in the transaction, while adhering to customer privacy guidelines., • Schedules appointments on behalf of the MLC, or with the AMLC which fit the needs of the bank and customer, whether on company premises or at a mutually convenient location., • In support of the originating MLC, may inform customers of the institution's loan programs, underwriting guidelines and applicable government regulations., • Prepares and maintains applications and manages application documents., • Prepares Loan Estimates in compliance with regulatory guidelines and bank policy., • Answers incoming inquiries, written or otherwise, and satisfies those inquiries, or consults with the Mortgage Loan Consultant to satisfy the inquiry if applicable., • Maintains and fosters relationships with realtors, attorneys, appraisers, applicants, and Mortgage Processing personnel., • May attend loan closings on behalf of the MLC., • Processes final documentation and loan tickets to initiate the booking process., • Stays abreast of, and participates in, community outreach programs within the MLC's designated territory to ensure the bank remains a partner to groups of low to moderate income (LMI) and those in a protected class., • Ensures exceptional customer service, both internal and external by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics and complying with all Federal and State compliance policies., • Performs other related duties as assigned or directed., • Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all job-specific requirements in a timely fashion Qualifications Education/Training: An Associates degree or equivalent preferred. This position requires National Mortgage Licensing System (“NMLS”) registration under the terms of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act). All applicants must be 18 years of age or older. Skills: Proficient reading, writing, grammar, and mathematics skills; comfortability with various software programs and overall PC functions, proficient interpersonal relations and communication skills; ability to multitask and manage multiple duties effectively; and, the ability to learn and maintain a working knowledge of Bank operating policies and products. Experience: Previous banking and/or mortgage industry experience preferred. Experience in a high volume, multi-tasked professional administrative, sales, or customer service position. Experience in submitting loan file requests electronically (DU-Desktop Underwriter) and knowledge of FNMA guidelines a plus.

Job Description Are you pursuing fieldwork hours to become a clinician, while desiring to maintain full time employment? Why not consider a new pathway that allows you to do both? When you work as a Lifespan Clinician One with Access Services, you'll be working to access fieldwork hours towards clinical requirements as you deliver behavior support services across child, adolescent, and adult populations. This dual-role position of Lifespan Clinician One involves providing clinical direction, developing treatment plans, and conducting behavioral assessments for adults, while also implementing individualized behavioral interventions for children and adolescents under Intensive Behavioral Health Services (IBHS). The clinician will work closely with families and treatment teams to ensure effective plan execution and skill development, making a meaningful impact across the lifespan. Learn more about the work of Behavior Supports & Assessments at Access Services: Essential Functions of Lifespan Clinician One: Essential Functions within adult behavior support: • Conduct comprehensive assessments of skills deficits and behavioral needs for participants identifying antecedents, potential functions of behavior, possible environmental factors and analyzing assessment findings to design behavioral support plans, individualized treatment plans and additional assessments as needed., • Ensure that ongoing assessment of the function of behaviors and application of behavior support principles and interventions occur during client sessions., • Collaborate with participants, their family, and service teams to develop behavior support plans that include positive practice and least restrictive interventions., • Establish individualized treatment goals, objectives and interventions to address targeted behaviors., • Review, analyze, and interpret data to determine any changes in behavior, • Adjust behavior support plan, individualized treatment plan and additional assessments as needed to address targeted behaviors., • Develop crisis intervention plans., • Participate in team meetings., • Emphasize the importance of treatment integrity measures that allow for regular fidelity checks, feedback to caregiver teams regarding efficacy of implementation, and reliability measures among all those staff/caregivers involved., • Conduct comprehensive functional behavioral assessments of presenting issues., • Design restrictive plans that adhere to ODP waiver and regulatory requirements and are developed and implemented through the philosophy of least restrictive intervention., • Attend regularly scheduled ISP and quarterly meetings., • Implement activities and strategies identified in the participant’s behavior support plan including providing direct behavioral support, education and coaching to help ensure interventions are implemented with clinical integrity., • Provide support as outlined in each individualized treatment plan in home, school and community settings utilizing approved interventions., • Document case notes as required in the electronic health record., • Focus service delivery on defined target and replacement behaviors and progress monitoring as it relates to planning for discharge from the initial session and carrying through the last day of service., • Attend staff meetings as needed to debrief on progress and support needed for clients served., • Participate in supervision as scheduled with supervisor, in location directed., • Maintain regular and predictable attendance and be available to meet program needs., • Ability to travel during work shift to successfully carry out the expectations of this position including attending offsite meetings, providing services in the community, and providing service oversight and supervision. Therefore, employees drive their personal vehicle and/or an agency owned vehicle to meet these expectations. Employees are expected to meet eligibility criteria outlined in our Motor Vehicle Policy, and successfully pass the agency’s substance abuse screening at any time during employment. Requirements Requirements and Qualifications for Lifespan Clinician One: Education: • Completion of 40-hour training covering the RBT Task List as evidenced by a certification that includes the name of the responsible trainer, who is certified as a Board-Certified Behavior Analyst (BCBA) or BCaBA is required., • Active certification as a Registered Behavior Technician (RBT) through the Behavior Analyst Certification Board (BACB) is preferred., • Excellent organizational and oral/written communication skills., • Excellent interpersonal skills and effective communication with staff and the public., • Ability to effectively handle multiple priorities, work independently, and as part of a team., • Proficiency in, or ability to learn and use, workplace applications, platforms and technologies., • Understanding of the elements of a variety of approaches and techniques including:, • Everyday Lives, Charting the Life Course, Applied Behavior Analysis methods, Person-Centered Planning; principles of Trauma-Informed Approaches and Positive Behavioral Support., • Knowledge of principles and methods of habilitation, behavior management, safety techniques and programming planning principles., • Prior training in, and ability to use, evidence-based procedures and techniques e.g., modeling, prompting and fading, shaping, chaining, Premack principle, conditioned reinforcement, and differential reinforcement., • Ability to develop and adjust behavior support plans addressed to meet the needs of the individuals served., • Knowledge of basic concepts in family therapy and group work., • Work in program sites and the community routinely providing direct care and/or support with individual(s)., • Stand, sit or run by self, or to provide proper care and supervision with an individual., • Able to move and stay with an individual to keep them safe, both in home environment and community, both at near and far distances, even when an individual may struggle to meet identified expectations., • Able to assist an individual who has fallen, regardless of weight or size., • Walk, climb stairs by self, or to provide direct care and/or support., • Work in a standard office environment, and utilize desktop computer equipment on a daily basis., • Able to lift or move items associated with sedentary work and light work (exert up to 20 lbs.) Pay: $28-$32/hourly All employees receive the following benefits: • Paid Time Off, 401K with company match, • Tuition Reimbursement, • Mileage Reimbursement, paid travel time between worksites, • Employee Assistance Program (EAP), referral bonuses, ongoing training, • Health, Vision, Rx, & Dental insurances, • Tuition Reimbursement and college tuition discounts, • 20 Days Paid Time Off plus additional time with continued service. Paid Holiday Time. Catastrophic Sick Leave (CSL)

Job DescriptionLegal AssistantEmployment Type: Full-Time, Entry LevelDepartment: Legal As a CGS Legal Assistant, you will work under the direction of a Supervisory Paralegal or Project Supervisor. You will provide litigation and administrative support to a group of United States Attorneys. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide two legal assistants to perform the following job duties to support attorneys, investigators, and paralegals:Provide a variety of direct legal support assistance services to include:- Receive and review incoming material and independently determines the need for assembly and preparation of a variety of legal documents, e.g., charging instruments, motions, orders, pleadings, deposition notices, trial subpoenas and grand jury subpoenas. In preparation of documents, considers the nature and the status of the case involved.- Proofread and edit drafts of legal documents such as motions, orders, correspondence, discovery requests and responses, and other pleadings. Complete variable aspects of preparing recurring legal documents that conform to the rules governing their style and format.- Electronically file documents on behalf of and at the directive of the attorneys with the appropriate state or federal court, applying knowledge of local court rules and practices.- Provide assistance with trial preparation by performing duties such as independently compiling trial notebooks and witness and exhibit lists.- Prepare and track grand jury subpoenas and returns. Aid in processing and organizing legal data and other supportive material. Organize, process and copy documents in accordance with requirements. Assemble record materials for court filings.- Compose original letters that require a good working knowledge of legal procedures and specialized terminology, e.g., transmittal of pleadings, requests for extensions of time in certain cases, advising of actions taken or developments in cases referred by other federal departments and agencies, and notices to attorneys representing defendants. Provide a variety of ancillary office support functions requiring some subject-matter knowledge of the United States Attorneys programs and operations. Typical assignments may include the following:- Perform docketing duties such as opening, updating and closing cases through use of the automated case tracking system. As necessary, searches database for required information.- Obligate funds for litigation expenses and monitors for continued necessity.- Review bills and invoices and submits to budget office for payment.- Maintain calendar of assigned active cases. Track filing, hearing, and trial dates, and scheduling conferences and interviews. Develop and maintain suspense system for ongoing cases and informs the attorneys of pending dates and deadlines. Maintain calendar(s) of the attorney(s), scheduling appointments, interviews, and conferences, and provides reminders of commitments and court appearances.- Assemble the physical files and electronic files for new cases by filing materials in chronological order, preparing and printing conflict of interest sheets for assigned attorneys, and numbering the initial case materials and discovery. Upon receipt, send additional discovery to outside parties as directed by the assigned attorney.- Prepare files for closing by putting the documents in chronological order, ensuring that the relevant documents are in the file, and prepare a closing sheet for the assigned attorney’s signature.- Receive visitors, answer telephone and refer callers to staff members or take messages as appropriate. Deliver to and retrieve papers from the federal courthouse. Furnish requested information concerning pending and closed matters and cases, functions and general procedures of the office. Determine which matters should be referred to the AUSA and the urgency of the matter.- Attend meetings and trainings as may be required and appropriate.- Produce a variety of written documents and materials utilizing a wide range of office software applications, such as MS Word, MS Excel, MS Outlook, MS Access, Adobe Acrobat Professional or other databases. For example, assignments may include integrating output from different software types, e.g., tables produced by database applications and charts and graphs produced by electronic spreadsheet applications, into word processing or desktop publishing text. Products include complicated tables, graphs and charts, which may be incorporated into legal documents or courtroom presentations. Ensures all documents contain the proper format, spelling, punctuation, capitalization, and grammar.- When appropriate, provide automated litigation assistance to attorneys in trial preparation and courtroom presentations, including transcribing dictation. Utilize various software applications and graphics hardware such as scanners and plotters. Prepare documents, charts, and visual materials used in trials. Provide technical support e.g., enlarging charts and photographs, duplicating tapes and videos, and marking exhibits.- Perform other related duties as assigned. Qualifications:- At least one year of specialized litigation experience required, however over three years is preferred. - Specialized experience is defined as experience reviewing legal documents such as complaints, motions, orders, answers, pleadings, subpoenas, and libels for completeness of information; retrieving and assembling information for hearing and/or trial use, researching a variety of legal sources to obtain and/or verify information; maintaining file systems; and using automated software to produce legal related reports, documents, correspondence and related materials. - Requires excellent written and oral communication skills. - Should have hands-on familiarity with a variety of computer applications, such as MS Word, MS Excel, MS Outlook, and Adobe Acrobat. - Ability to consistently deliver highest quality work under extreme pressure will be very important.- Ability to obtain a Public Trust Security Clearance Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Positek RFID Inc. Fujitsu Frontech North America Inc. Job Posting Job Title: Senior Software Developer Job Status: Full-time, Exempt Location: Must be able to work at Norristown, PA office, occasional work from home. Reports To (Position): VP-RFID Solutions Pay Rate: The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $120-130k/year SUMMARY Fujitsu Frontech/Positek RFID is seeking a mid-career software developer that is ready to take on new challenges and lead projects. This is a hands-on individual contributor role for a software developer who enjoys owning complex frontend systems end‑to‑end, collaborating closely with product and backend teams, and solving real‑world performance and reliability challenges. The Senior Software Developer is a subject matter expert for one or more technical domains and is expected to participate in a wide range of projects where this expertise is required. Performs user interaction, requirements gathering, forward-thinking software design, coding and testing and will often work independently on significant parts of a software application. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential Functions of the position include, but are not limited to; • Makes well-informed decisions about frameworks, libraries, patterns, and technology stacks to help drive innovation for different software products., • Implements and validates/tests software solutions (development), converting design and technical specifications into program code., • Analyzes and troubleshoots existing program code (maintenance)., • Provides clear, well-structured documentation both in program code and issue tracking to facilitate knowledge transfer and system maintainability and supports technical writing., • Performs reviews of design and implementation (high-quality peer and code review)., • Analyzes and reviews business requirements with project management and customers., • Generates design documentation, work breakdown structures, and software estimates from business requirements by following project team environment (tools & expectations)., • Leads development within project teams by owning feature design, progress, and review., • Oversees integration and validation testing and confirm programs meet business requirements, system designs, and technical specifications., • Institutes proper testing strategies for software projects (unit tests, test-driven development, automated integration tests, scalability & performance tests)., • Provides technical support (both internally and for external customers) for multiple software projects., • Identifies potential risks and support project planning to ensure timely deliverables., • Ensures that all software development standards, best practices, operating procedures and work instructions are strictly observed., • Adheres to company policies, safety, and quality., • Supports and contributes to continual improvement efforts by identifying opportunities to optimize development processes and adopt new technologies. Makes recommendations to reduce costs., • Occasional support of software implementation, configuration or modification on customer sites, requiring limited overnight domestic travel. Required Technical Skills • Expert knowledge of Object-Oriented analysis, design and programming principles., • Expert knowledge of the Software Development Lifecycle., • Programming languages: C++, C#, VB.net, ASP.NET., • Scripting languages: Python, JavaScript, TypeScript, PowerShell, Batch, SQL., • Expert knowledge in Database technologies: SQL Server, MySQL., • Expert experience in Windows and Linux, (Android and iOS experience is considered an asset)., • Software testing frameworks, strategies & best practices., • Expert knowledge in wWeb development using HTTP, WebSockets / WebAPI technologies., • Desktop & Mobile Application development., • Enterprise/Cloud development (Azure, GCP, AWS)., • Expert experience with Microsoft Visual Studio IDE’s (and popular extensions for web and desktop development)., • Azure DevOps (or equivalent issue tracking system)., • Ability to work independently and collaboratively., • Ability to perform reliably in time-sensitive situations., • Ability to prioritize and manage work to critical project timelines in a fast-paced environment while managing multiple priorities., • Ability to develop new approaches to complex design and technical problems., • Excellent verbal and written communication skills in English., • Ability to work independently and collaboratively in a fast-paced, dynamic environment, and lead projects from concept to completion., • Strong critical thinking and problem-solving skills for troubleshooting complex issues., • Ability to analyze detail and perform structured decision-making on a daily basis., • Ability to develop solutions to a variety of problems of moderate to large scope and complexity using company or departmental policies as guidelines., • Detail-oriented with a strong focus on delivering high-quality results. Minimum bachelor’s degree in computer science, computer engineering or related discipline and 6 - 10 years of Software Development experience. COMPUTER SKILLS Demonstrate ability to effectively use computers and applicable computer software. Advanced knowledge of Excel, Word, Adobe, PowerPoint, Outlook, Teams and project management software required. TRAVEL Occasional travel may be requested (up to 5%) to present key technologies to customers, support pre-sales events (such as tradeshows, quarterly business reviews), perform software implementation or configuration on customer sites, domestically. Willing to travel by plane to locations as required. Employment with Fujitsu is considered to be at-will, which means that both the employee and Fujitsu Frontech North America Inc. (“FFNA”) are free to end the employment relationship at any time for any reason, with or without cause. This provision can only be changed or revoked in a formal written contract signed by the CEO of FFNA, and cannot be changed by any express or implied agreement based on statements or actions by any employee or supervisor. Even though the job duties, title, compensation, and benefits, as well as the Company’s personnel policies and procedures, may change from time to time, the at-will nature of employment will not change. We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state or local laws.

Job Description Who Our Client Is Our client is a growing technology organization building reliable, regulation-ready solutions for highly regulated digital industries. They value accountability, collaboration, and continuous improvement, and they build products that prioritize quality, trust, and user experience. What Our Client Needs A Senior QA Engineer to lead quality strategy, automation, and testing across mobile and desktop platforms while mentoring other QA team members. Who You Are • A hands-on QA leader who takes ownership of product quality, • Analytical, detail-oriented, and comfortable making decisions, • Collaborative and clear when working across engineering teams, • Design and lead testing strategies for mobile (iOS and Android) and desktop applications, • Build, maintain, and evolve automated test frameworks and suites, • Partner with engineering and SRE teams to define quality standards and testing requirements, • Execute functional, regression, performance, and edge-case testing, • Test geolocation features including GPS and Bluetooth-based functionality, • Integrate automated testing into CI/CD pipelines, • Document test cases, processes, and results, • Identify, track, and validate defect resolution, • Ensure quality and compliance with industry regulatory requirements, • Mentor and guide junior QA engineers This role includes team mentorship responsibilities. Travel is not expected. What You’ll Need • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field preferred, • 8+ years of experience in quality assurance and test automation, • Strong experience testing mobile and desktop applications, • Hands-on expertise with Selenium and Appium, • Experience using programming languages such as Java or Python for automation, • Knowledge of iOS and Android testing tools and best practices, • Experience testing in AWS or cloud-based environments, • Familiarity with CI/CD pipelines and automated testing integration, • Strong test case creation, defect tracking, and reporting skills, • Experience with API testing; performance or load testing experience is a plus, • Industry experience in iGaming, sports betting, or geolocation technologies is a plus What They Offer • Competitive, people-first benefits designed to support your health, financial future, and work-life balance, • Comprehensive medical, dental, and vision insurance, • 100% employer-paid employee health premiums, • 50% employer-paid premiums for eligible dependents, • 401(k) retirement plan with generous company matching, • Company-paid life insurance, AD&D, and short-term disability, • Optional long-term disability coverage, • Paid vacation, sick time, and company holidays, • A benefits structure designed for long-term stability and simplicity Equal Opportunity Statement Our client believes that diversity fuels innovation, strengthens teams, and drives success. They are committed to fostering a workplace where every individual—regardless of background—feels valued, respected, and empowered to thrive. Discrimination or harassment of any kind is strictly prohibited. Our client does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by applicable laws. Their commitment extends beyond compliance; they actively cultivate an inclusive culture where diverse perspectives are welcomed, and every employee has an equal opportunity to contribute and succeed.

Job DescriptionISSOEmployment Type: Full-Time, Experienced Department: Information Technology CGS is seeking an Information Systems Security Officer (ISSO) with DIACAP and/or RMF experience who has deep expertise in security assessment documentation to support Dept. of Commerce systems and efforts to achieve their Authorization to Operate (ATO). This position is located at the client site in the Herbert Hoover building in Washington, DC. The scope of this position includes full life-cycle Assessment and Authorization (A&A) management through all 6 Steps of the RMF process in support of the Government ISSM.In this role, you’ll conduct security assessment, and information system security oversight activities in accordance with NIST 800.53 that support systems from the perspective RMF requirements. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Review systems to identify potential security weaknesses and recommend improvements to amend vulnerabilities, implement changes, and document upgrades. - Maintain responsibility for managing cybersecurity risk from an organizational perspective. - Identify organizational risks, prioritize those risks, and maintain a risk registry for escalating and presenting those risks to senior leadership.- Provide security guidance and IS validation using the National Institute of Standards and Technology (NIST) RMF, DoC, and local security policies.- Providing configuration management (CM) recommendations for information system security software, hardware, and firmware and coordinating changes and modifications with the ISSM, Security Control Assessor (SCA), and Authorizing Official (AO).- Maintain vulnerability scanning tool compliance, such as HBSS or ACAS, and patch management, such as IAVM to ensure IT staff pushes patches to all systems in an effort to maintain compliance with all applicable directives, manage system changes, and assess the security impact of those changes.- Support security authorization activities, including transitioning from the legacy Information Assurance Certification and Accreditation Process (DIACAP) to compliance with the DoC RMF.- Provide subject matter expertise for cyber security and trusted system technology. - Apply advanced technical knowledge and analysis of specialized functional areas in task requirements to develop solutions to complex problems.- Research, write, review, disposition feedback, and finalize recommendations regarding cyber security policy, assessment and authorization assessments (A&As), security test and evaluation reports, and security engineering practices and processes. - Conduct research and write risk assessment reports to include risk thresholds, evaluation, and scoring.- Support analysis of the findings and provide expert technical guidance for mitigation strategies, including implementation advice on the cyber security risk findings, and other complex problems. Qualifications:- Bachelor’s Degree.- A minimum of five (5) years experience as an Information Assurance (IA) Analyst, ISSE, ISSO, or similar role in ATO package development, including generating security documentation for requirements, security control assessment, STIG and IAVA compliance, Standard Operating Procedures, test results, etc.- eMASS experience.- Professional security certification such as: CCNA Security, CySA+, GICSP, GSEC, CompTIA Security+ CE, SSCP, or higher.- Strong desktop publishing skills using Microsoft Word and Excel.- Experience with industry writing styles such as grammar, sentence form, and structure.- Ability to multi-task in a deadline-oriented environment. Ideally, you will also have:- CISSP, CASP, or a similar certificate is preferred.- Master's Degree in Cybersecurity or related field.- Strong initiative, detail orientation, organizational skills, and aptitude for analytical thinking.- Demonstrated ability to work well independently and as a part of a team.- Excellent work ethic and a high commitment to quality. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.Health, Dental, and VisionLife Insurance401kFlexible Spending Account (Health, Dependent Care, and Commuter)Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionEnterprise ArchitectEmployment Type: Full-Time, Senior-LevelDepartment: Information Technology CGS is seeking an experienced senior-level Information Technology Enterprise Architect to support the I.T. business mission of a large-scale government enterprise’s IT infrastructure. The ideal applicant should demonstrate knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI. The applicant will also be tasked with collecting information for strategic business mission planning and IT investment. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The IT Enterprise Architect position requires the candidate to possess knowledge, experience, and abilities to broadly understand an organization’s various technologies and teaming with an organization’s leaders to collect information for strategic business mission planning and IT investment.- The IT Enterprise Architecture candidate will demonstrate s exceptional interpersonal and professional maturity and senior-level IT competency. Exceptional oral and written communication abilities and experience and knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI are superlative. - Experienced with various EA frameworks, including Zachman, and TOGAF, the EOUSA Enterprise Architect will provide a view for system owners, planners, designers, developers, and subcontractors to provide a holistic view of the enterprise from different perspectives with the understanding of budget constraints.- Additional demonstrated knowledge and experience in the following areas:- Demonstrated engineering abilities in Windows Desktop applications, remote access, MS Windows 7, SQL Server, VMware, EMC, SAN storage, Cloud as a service, Broadworks, Polycomm, BlackBerry, Apple iOS, information security, wireless technologies, system networking, etc.- Understanding and utilization of ITIL, project management (PMI), Agile, Configuration and Change controls.- Capability in providing technical engineering practices recommendations, advice, and enhancements from integration engagements of prior successful systems integrations.- Exceptional writing/verbal/interpersonal negotiation and communication skills with the ability to work confidently and independently with minor guidance. Ideally, you will also have:- VMware server and VDI understanding/experience.- Knowledge of PKI.- MS Windows 2003 Terminal Server.- MS Windows 2008R2 Server.- Cisco UCS.- Broadworks.- Polycomm.- BlackBerry, iOS, Android OS.- Project Management Professional (PMP).- ITIL.- CISSP. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: POSITION: Windows Server Administrator - Full Time Position LOCATION: Work is located at Navy Business Park Philadelphia – max telework authorized during current Covid 19 safety protocol operations. DESCRIPTION Windows Server Administrator: Windows Server Administrator- Support Naval Surface Warfare Center Philadelphia Division with Windows Server Admin and Desktop Support Teams to perform break/fix and resolve technical issues with workstations and servers on the RDT&E network. • Assist in the deployment, configuration, and troubleshooting efforts associated with Windows Server Administration., • Assist in the deployment, configuration, and troubleshooting efforts to migrate all workstations to Windows 10 Secure Host Baseline (SHB)., • Install hardware and software in workstations and servers as required to ensure their continued availability RDT&E network., • Bachelor Degree from accredited University, • Zero Premium Health Insurance, • 401k matching US CITIZENSHIP, DoD SECRET SECURITY CLEARANCE REQUIRED

Job Description Senior Accounting Manager Full-Time | Hybrid Build the Accounting Foundation for Whats Next Stonegrove Roofing Partners is seeking a Senior Accounting Manager to support one of our newly integrated roofing businesses while partnering closely with our corporate accounting team. This role is a critical hire as we continue to scale, integrate acquisitions, and centralize accounting operations across our national platform. This position is ideal for a hands-on accounting professional who thrives in ambiguity, enjoys cleaning up and owning the books, and wants to grow into a broader regional or centralized accounting role as the business evolves. What Youll Do • Take ownership of existing books, including working through legacy processes, paper-based records, and imperfect data, while driving improvements., • Review daily bank activity and lead weekly cash forecasting., • Own and manage the month-end close process, ensuring accuracy, timeliness, and consistency., • Prepare and review complex accounting calculations, including commissions, WIP, and job-costing-related analysis., • Perform general ledger reviews and reconciliations, ensuring data integrity and reliable reporting., • Translate financial data into actionable insights for operations and leadership teams., • Partner with auditors on key schedules, including acquisition accounting, opening balance sheets, and integration-related reporting., • Support onboarding and integration into Sage Intacct, Ramp, payroll systems, and other Stonegrove tools., • Help refine, document, and standardize accounting processes as we move toward a more centralized model., • Collaborate with corporate leadership and automation resources to reduce manual work and scale efficiently. What You Bring, • Bachelors degree in Accounting., • 58+ years of accounting experience, including time in a progressively responsible or lead-level role., • Strong experience with QuickBooks Desktop; ERP experience required (Sage Intacct a strong plus)., • Proven ability to work through messy, incomplete, or ambiguous data and bring order to complexity., • Advanced Excel skills and strong analytical judgment., • Experience supervising or mentoring bookkeepers or junior accounting staff., • Comfort operating in both hands-on execution and higher-level problem-solving., • Excellent communication skills able to explain financial concepts to non-finance partners., • Construction, home services, or multi-site experience is a plus., • Comfortable navigating change, integration environments, and evolving organizational structures.Benefits & Perks, • Hybrid work environment A balanced schedule that combines remote flexibility with in-office collaboration, • Comprehensive benefits package Medical, dental, and vision coverage, • 401(k) retirement plan Company-supported retirement savings to help you plan for the future, • Paid Time Off (PTO) Competitive PTO program designed to support work-life balance, along with paid holidays, • Growth-oriented organization Join a company in active growth mode, offering long-term stability and career advancement opportunities, • Collaborative leadership culture Work closely with operational and executive leaders in a supportive, team-driven environment, • Meaningful impact Play a key role in shaping financial processes and supporting scalable growth across the organizationWhy Join Us This is an opportunity to step into a senior-level accounting role where your expertise will truly matter. As a Senior Accounting Manager, youll have visibility, influence, and the chance to help guide a growing organization through its next phase of successwhile enjoying flexibility, strong benefits, and a culture that values both performance and people. Flexible work from home options available.

Job Description Program Summary Philadelphia Family Voices (PFV) is Philadelphia’s first and only family-legacy organization. Our mission is families helping families navigate and improve child-serving systems by creating opportunities for education, empowerment, advocacy, and support. The At-Risk Family Peer Navigator provides peer-to-peer support to families experiencing complex system involvement and heightened vulnerability, including homelessness, juvenile justice involvement, residential treatment placements, and child welfare engagement. This role centers lived experience, trauma-informed practice, and family-driven care to stabilize families, strengthen protective factors, and promote long-term wellness. Position Summary Reports to: Program Supervisor Direct Reports: None Status: Non-Exempt; 35-hour workweek; may include evenings and weekends The At-Risk Family Peer Navigator provides confidential support, mentoring, advocacy, and guidance to caregivers and youth navigating multiple systems such as child welfare, juvenile justice, behavioral health, housing instability, substance abuse, and residential treatment. The Navigator works collaboratively with families to develop individualized roadmaps that address immediate needs, remove barriers to care, and connect families to coordinated supports. The Navigator meets families where they are, using empathy, lived experience, and systems knowledge to promote stabilization, engagement, and empowerment. This role supports caregivers and youth impacted by behavioral health challenges, substance use disorders, housing instability, justice involvement, and child welfare systems. The Navigator uses lived experience and trauma-informed practice to help families stabilize, access treatment and recovery supports, and navigate multiple systems of care. Summary: • Utilize experience and partnership skills to help other families and the systems that serve them., • Utilize lived experience and partnership skills to support families impacted by high-risk circumstances., • Establish and maintain strong effective relationships with the Program Supervisor and/or Manager, Philadelphia Family Voices staff, management, and key stakeholders., • Establish and maintain strong effective relationships with members of the community that we support:, • Families and youth, • General public, • Community agencies and organizations, • The Philadelphia child serving systems [Department of Human Services (DHS), Juvenile Justice (JJ), Early Intervention (EI), Autism related services and programs, • Schools and Education System, • Community Behavioral Health (CBH), • Administrators/ staff of Philadelphia Department of Behavioral Health & Intellectual Disabilities (DBHIDS)., • Child welfare, juvenile justice, behavioral health, housing, and education systems, • Promote a positive public image of all PFV programs and serve as a representative in assigned committees, task forces, as well as other meetings., • Promote and model high ethical, professional and respectful behaviors both within Philadelphia Family Voices and externally. Key Duties & Responsibilities: Administrative • Participate in regular 1:1 supervision and team meetings as scheduled., • Participate in all required agency staff meetings., • Attend required trainings and conferences., • Attend all required meetings/conference calls in the community in a professional manner., • Gather and provide data as assigned., • Assist families in navigating educational, therapeutic and social services systems; identify and address gaps in insurance and/or waivers; work with families in solving problems related to the care of their child or youth., • Provide peer support to families involved in child welfare, juvenile justice, residential treatment, homelessness, and behavioral health systems, • Assist families in navigating housing resources, educational supports, court-related systems, treatment programs, and community services, • Follow PFV’s family-driven, strength-based, and empowerment model, • Support caregivers in crisis stabilization, safety planning, and system engagement, • Coach families to develop advocacy skills and make informed decisions; serve as an emotional support and positive role model to parents and caregivers., • Provide education, training and resources to parents and caregivers to enhance their capacity to meet their child’s overall wellness needs; link families to other supports and provide “warm hand-offs” to other services including CBH care managers., • Schedule regular meetings with assigned families, virtual and in-person; attend meetings with families; maintain documentation of all provided services through our electronic database., • Along with families, identify needs and develop goal plans and action steps to achieve their goals; review and update plans as needed., • Adhere to the Philadelphia Family Voices family support empowerment and family-driven model and philosophy in providing community-based peer-to-peer support to parents of children and youth with behavioral and/or mental health or autism., • Utilize knowledge of service systems and the range of resources available for children, youth and families; share knowledge effectively during family meetings and consultation with professionals., • Facilitate support groups, workgroups, trainings and presentations; represent Philadelphia Family Voices at resource fairs and other community events., • Follow all company policies related to the Fleet Manager/Drivers Standards Operating Procedures., • Other duties as assigned. Electronic Health Record (EHR) Data Base • Enters participant data in the Electronic Healthcare Records/ Program Database system upon intake., • Ensures that all participants’ contacts are documented in EHR/Database according to agency polices., • Document all services and activities (i.e. trainings, system meetings) according to agency policies. Education, Knowledge, Skills & Abilities: Minimum Experience • Individual who self-identifies as parent or primary caregiver of an individual with of an individual with behavioral and/or mental health challenges and/or autism spectrum disorder., • Ability to use lived experience to support other families., • At least two years’ experience working to support children, young adults and/or families impacted by autism or behavioral and/or mental health challenges, or other significant experience working with the disability community., • Demonstrated knowledge of the system of services for children/adults with behavioral/mental health and/or autism including diagnostic process, early intervention, special education/IEP process, and treatment options., • Completion of Family Peer Support training within 60 days of hire., • FBI, Child Abuse, and Criminal Background Clearances., • Knowledge of or training in Systems of Care and trauma informed care., • Experience with Child and/or Family Advocacy., • Experience in working with families and communities on behalf of children with mental health issues is highly desirable., • Experience working with and understanding of billable service with the Medicaid system., • Philadelphia County Resident. High School Diploma or GED. Preferred Education Requirements Bachelor’s Degree. Required Skills • Demonstrated effective written and verbal communication skills., • Ability to interact with families and other external parties effectively and professionally, including multi-disciplinary teams., • Possess excellent computer skills to perform job duties including desktop computing, email, time sheet management, electronic health records, using Microsoft Office Applications, ADP and other relevant software., • Ability to be flexible, collaborative, and creative., • Dependable with strong time management and organizational skills., • Excellent communication, listening and interpersonal skills including public presentations., • Negotiation and conflict resolution abilities., • Utilizes a strength-based perspective., • Ability to maintain regular and punctual attendance; available for flexible work schedule including evenings and weekends as needed. Physical Requirements • Able to sit/work at a computer and perform general office functions., • Able to travel within the community that may not be handicap accessible, including stairs., • Able to use public transportation and/or drive around the city, including in inclement weather., • Able to carry computer equipment to external sites as needed., • Able to communicate clearly with others; possible exposure to vulgar or inappropriate language or gestures. Working Environment Work in a variety of settings, including but not limited to: • Philadelphia Family Voices office,, • ZOOM or other approved digital meeting platforms,, • Community settings and schools,, • Family’s homes,, • Treatment programs and Crisis Centers, • Family Court,

Job Description POSITION SUMMARY: The Ideal candidate will possess a minimum 3 years of experience utilizing AutoCAD Civil 3D to prepare/revise AutoCAD design drawings for municipal, commercial, and industrial facilities. A thorough understanding of AutoCAD Civil 3D applications is required. Experience drawing site plans, survey plots, deed/filed map protractions, municipal map layers, etc. is recommended. Experience with Esri ArcGIS application (i.e. ArcGIS Desktop, ArcGIS Pro) is a plus. The candidate will possess strong written and verbal communication skills that will enable them to communicate with engineering design, survey and cartography staff as well as generate the proper Drawing notations. PRIMARY DUTIES: • Develop 2D and 3D AutoCAD Civil 3D 2018 or newer civil and site documentation., • Work with managers and design staff to generate plans; section and details based on design discussions., • Manage drawing sets., • Assist with development of as-built drawings by performing field measurements., • Experienced in Auto Cad Civil 3D 2018 or newer., • Knowledge of Esri, ArcGIS Pro is a plus., • Working knowledge of Microsoft Excel and Word., • Capable of multitasking., • Work independently or as part of a team and take direction well., • Open to learning/trained in new disciplines/skillsets EDUCATION/EXPERIENCE: • High School diploma or equivalent., • Two year technical or associates degree in Computer Aided Drafting/Construction Technology. CERTIFICATIONS/LICENSES REQUIRED • N/A PHYSICAL DEMANDS AND WORKING ENVIRONMENT: While performing the duties of this job, the employee occasionally works in the field and may be exposed to outside weather conditions. Work requires frequent and prolonged computer use. May occasional lifting up to 25 pounds. This company is an Equal Opportunity Employer. We invite resumes from all qualified, interested parties, regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under national or local law. The annual base salary range for this full-time position in the United States is $51,000 - $76,500. This range represents a good faith estimate and is based on factors such as the role, level, and geographic location. The range shown reflects the minimum and maximum target salaries for this position across all U.S. locations. Within this range, individual compensation will be determined based on job-related factors including skills, experience, education, and training. In addition to base salary, Remington & Vernick Engineers offers a comprehensive and competitive benefits package. Benefits include: • Medical, dental, and vision insurance, • Short-term and long-term disability insurance, • Life insurance, • 401(k) retirement plan, • Paid holidays and paid time off (PTO), • 12 weeks of paid parental leave for birthing parents, • Supplemental bonding leave for non-birthing parents in states that do not offer a paid family leave program, • Wellness program, • Tuition reimbursement, • Support for professional development and credentialing At Remington & Vernick Engineers, our compensation and benefits philosophy reflects our core values - Drive, Integrity, Initiative, Respect, and Service. We celebrate achievement, encourage personal and professional growth, and believe that enjoying your work and building strong relationships with your team and clients are key to long-term success. We foster a high-performance environment that thrives on camaraderie, collaboration, and shared wins. This position is subject to a background check, in accordance with company policy and applicable laws. Employment is also contingent upon verification of eligibility to work in the United States. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.