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Job Description Master's degree in Speech-Language Pathology, active SLP license and 1+ year of Speech-Language Pathology experience required. Applicants who do not meet these qualifications will not be considered. Speech-Language Pathologist MassachusettsLocation: Remote Start Date: August 2025Role Mission At the heart of our work is a simple belief: every child deserves not only a voice, but the confidence to share it. As a Virtual Speech-Language Pathologist serving students across Massachusetts, youll play a key role in building munication skills that help students thrive both in the classroom and in life. This role goes beyond teletherapyits an opportunity to join a purpose-driven, forward-thinking team dedicated to putting students first. With innovative digital tools and proven practices, youll deliver therapy that is engaging, individualized, and meaningful. Were dedicated to equity, access, and excellenceensuring all students receive the high-quality support they deserve, no matter their location. As a valued member of our collaborative online munity, youll enjoy the flexibility of working from home while knowing your impact extends far beyond the screen. Responsibilities * Provide individualized speech and language therapy to K12 students through engaging one-on-one and small group virtual sessions. * Conduct thorough online assessments to identify student needs and develop targeted intervention plans. * Write, implement, and monitor IEPs in alignment with Massachusettsand federal guidelines. * Collaborate with teachers, parents, and multidisciplinary teams to support student growth. * Maintain accurate, timely documentation of therapy sessions, progress, and IEP pliance. * Participate in virtual IEP and eligibility meetings as an active team member. * Use secure, interactive teletherapy platforms to keep sessions dynamic and effective. Requirements * Masters degree in Speech-Language Pathology * Active Massachusetts SLP license * ASHA Certificate of Clinical petence (CCC-SLP) * 2+ years of school-based experience preferred * Strong knowledge of IEP development, pliance, and delivery * Excellent munication skills and a collaborative mindset * fort and confidence using teletherapy technology Technology Requirements * Reliable high-speed internet connection * Laptop or desktop puter (Chromebooks and tablets not supported) * Successful pletion of a brief tech check to ensure system patibility Please contact Kayla Drexler at (470)241-1614 or more information and additional details! pensation for this position ranges from $41.49 to $61.49. This posting is open for 60 days after the posting date.

Job Description WHO WE ARE: Evolve Chiropractic & Wellness is seeking a qualified, passionate chiropractic physician to join the team in Boston, Massachusetts. New graduates are welcome to apply. At Evolve Chiropractic & Wellness, we focus on quality over quantity which equals more one-on-one time with each patient. We combine the latest technology with proven treatment solutions to create a holistic care plan tailored to each patient. Therapists are responsible for setting clear expectations for your patients’ clinical progress, executing treatments as promised, and providing items or documents such as Home Exercise Programs. Therapists are expected to execute a high standard of clinical excellence while maintaining 5-star customer service, because a passion for your craft is turned into real impacts when you deliver on your promises. Chiropractor strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need. Conveniently located in the Fenway section of Boston, we are just short walk from Berklee College of Music, Boston Conservatory at Berklee, and Northeastern University campuses. QUALIFICATIONS: • Doctor of Chiropractic from an accredited College or University, • Massachusetts State DC License (or currently testing candidate), • Graston technique. ART training, or FAKTR certificate preferred Further success factors may include: • A proactive, collaborative, team-oriented attitude, • Passion for the field of chiropractic treatment., • A commitment to and hunger for continued learning., • A dedication to not only rehabilitating patients’ injuries but their confidence and vitality as well., • A sense of accomplishment from pairing your clinical excellence with emotional intelligence. Mentoring program, advancement, leadership program and support to open your own successful chiropractic facility and employee benefits for the successful applicant. Job Description: • Caseload is largely functional rehab with student desktop worker, sport injury, musician, and automotive injuries etc., • Treatment plans often integrate services from multiple care providers, including chiropractors, physical therapists etc., • Practice includes multiple treatment spaces, including rehab station, one-on-one therapeutic exercises and activities, • Mentorship program available for new graduates with desire to work in an outpatient chiropractic setting, including training, • Mentorship Programs, • EHR training, • 600/year Continuing Education Stipend, • Medical vision benefits, • 401K plan with 100% vested match up to 6%, • Generous paid time including PTO, • Commuter benefit - Perg MBTA T card from paycheck before taxes., • Company Events - Annual Summer End of Year company events, • Competitive compensation, comprehensive benefits, and opportunities for professional development, • Are looking for an associate with growing together

Job Description Position Title: Facilities Support Location: 250 Washington Street Boston, MA 02108 Duration: 06 Months contract Job Description Facilities support Must be able to lift/carry up to 50lbs. Candidate will be responsible for rearrange office furniture generate and maintain an organized inventory of office equipment. The ideal candidate should be able work independently and follow instruction as provided by managers. Candidate will be responsible for supporting a major office relocation prior experience with move coordination will be prioritized. Candidate will need to address facilities issues and communicate necessary repairs to manager. Communicate with team and track repairs happening throughout the building. Must be tech savy daily use of desktop computer/laptop ability to create and manage excel spreadsheets participate in online meetings and respond to emails in a timely manner. Candidate should be able to troubleshoot printer errors replace printer cartridges and request service repairs when needed. Skills: Inventory Management, Required | MS Office, Required | Facilities Maintenance, Required | Lift/Carry 50+lbs, Required | Moving/packing, Required | Office equipment maintenance, Required Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

Job Description The Commonwealth of Massachusetts’ Executive Office of Health and Human Services (EOHHS) is seeking a highly skilled Operations & Systems Engineer to join its Health Insurance Exchange (HIX) team. This essential role ensures the performance, availability, and reliability of mission-critical systems by driving proactive system monitoring, timely issue resolution, and continuous improvement initiatives. The Operations & Systems Engineer is integral to maintaining operational excellence across HIX’s infrastructure. The ideal candidate will possess strong technical capabilities, a collaborative spirit, and a strategic, solutions-oriented approach to systems engineering and support. Key Responsibilities: • Proactively monitor system availability, capacity, and performance using Dynatrace and complementary tools., • Investigate and analyze performance issues; assess severity and ensure appropriate escalation and resolution., • Configure and manage Dynatrace dashboards, custom alerts, and performance tracking metrics (e.g., response time, throughput, error rates)., • Identify performance degradation early through alerting mechanisms and support rapid remediation., • Collaborate cross-functionally with internal teams, vendors, architects, and the PMO to resolve operational issues., • Support daily operations, including production system maintenance and patch management., • Perform data updates and generate both ad-hoc and scheduled reports using SQL and tools such as Toad or SQL Developer., • Develop and manage project plans and timelines, ensuring timely delivery of high-quality outputs., • Document systems processes and contribute to the development of operations best practices., • Oversee User Access Request processes for systems, databases, and monitoring tools., • Manage digital certificate lifecycle and updates in coordination with vendors., • Maintain a comprehensive software inventory with version tracking and update planning., • Create professional reports and presentations using Microsoft Office applications, especially Excel and PowerPoint., • Proven ability to diagnose and resolve complex IT issues using enterprise monitoring tools, with Dynatrace experience required., • Strong technical background in systems operations, monitoring, and performance optimization., • Familiarity with AWS, Amazon QuickSight, and scripting languages (e.g., Linux Shell, Python) for automation., • Solid understanding of APM (Application Performance Monitoring), synthetic monitoring, and log analytics., • Experience interpreting and creating technical diagrams, including ERDs and architectural diagrams., • Hands-on experience with ticketing systems such as ServiceNow, and project tracking tools like JIRA., • Excellent communication and interpersonal skills, with the ability to engage both technical and non-technical stakeholders., • Effective at managing multiple priorities in a fast-paced, mission-critical environment. Education & Experience Requirements: • Bachelor’s Degree in Computer Science, Information Systems, or a related field., • 5–8 years of relevant experience in operations or systems engineering roles., • Experience supporting production environments with mission-critical applications, preferably in government or highly regulated sectors., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Visio, and MS Project). Minimum Technical and Work Environment Requirements: • Internet Connection:, • Primary internet connection with a minimum speed of 15 Mbps., • Backup internet connection with at least 10 Mbps., • Backup connection must be capable of supporting work during a power outage., • Primary Device:, • Desktop or laptop equipped with at least:, • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor., • A minimum of 8 GB RAM., • Backup Device:, • Must meet or exceed the performance of an Intel Core i3 processor., • Must be functional during power interruptions., • Peripherals and Workspace:, • A functioning webcam., • A noise-canceling USB headset., • A quiet, dedicated home office space., • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth., • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field., • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward., • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards., • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment., • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Job Description WHDH-TV in Boston is seeking a hard-working, team player to fill the role of Systems Network Administrator. This is a fast paced, demanding, fun environment that requires quick and accurate problem solving; proactive maintenance and management of the production environment; and consistent follow-through on all service tickets, initiatives and responsibilities. The selected individual must be able to work a various schedule, participate in a rotating on call schedule, various special events coverage, and be able to get to work in difficult weather conditions. This position requires candidate to work 100% in Boston office. WHDH-TV is an Equal Opportunity Employer. Key responsibilities include: • Direct end user support and user training, • Work with various departments to implement IT solutions, • Windows 2012/2016/2019 Domain administration, Windows 8.1, 10 desktop administration, • Basic Cisco switch Administration, • Citrix Xenapp administration, • O365/Hybrid Exchange Administration, • Administration and maintenance of, data backups, network, wireless devices, • Macintosh experience OSX 10.6+, • Research equipment and software, and recommend purchases, • Five (5) years of network and desktop support experience, • Experience managing VMs in VMWare, • Excellent problem-solving, communication and customer service skills, • BA or BS in Computer Science is preferred., • Broadcast experience preferred., • Previous experience in a high availability 24/7 service-oriented environment is preferred., • Willingness to learn, take initiative, and be a team player, • Certifications including MCSA and/or MCSE are a plus.

Job Description Massachusetts Property Insurance Underwriting Association is seeking a Support Systems Administrator to join our IT Department. This position reports to the IT Manager – Infrastructure and Security and has no supervisory responsibilities. We offer an excellent benefits package, a matching 401(k) program, and we are conveniently located in Government Center. This position is responsible for the configuration, upgrade, and administration of the Horizon VDI environment, Windows Server OS and required network domain services (AD, DNS, DHCP, etc.), and general ESX hypervisor operations, including VM creation, ESXi and vCenter upgrades. Executes data backup strategies and assists with disaster recovery services. Responsible for the oversight of vendor-assisted server and end-point patching and reporting. Provides second-tier support and serves as Helpdesk backup; assists the Support Technician in managing end-points and completing Helpdesk tickets. JOB REQUIREMENTS: This position requires an Associate or Bachelor’s degree in computer science, information systems, or other related disciplines or any equivalent combination of education, training, or experience. This position also requires 2-4 years of experience configuring and managing VMware Horizon VDI, ESX virtualization, MS Server OS, Windows 11, Active Directory, Microsoft Purview & Azure and general networking protocols. Strong knowledge of backup and data protection methodologies. Preferred to have experience with Veeam software, S3 object storage, and SAN storage administration. Experience with scripting and automation tools is required. The ability to analyze, evaluate, and troubleshoot issues is essential. This position also requires excellent organizational, research, communication and time management skills and ability to handle multiple projects at once. Must have strong knowledge of implementing and developing IT operations best practice and procedures. Systems administration and IT certifications in Microsoft, VMware, or other network-related fields are desirable. RESPONSIBILITIES: • Administers the day-to-day operations and maintenance of the VM Horizon environment, servers & components. Configures static VM desktops and the Horizon VDI “gold images” and administers Horizon desktop pools, including DEM, Patching, thin-client and PC access., • Maintains and installs all applications required for remote users on the Horizon images. Ensures proper security controls that prevent unauthorized access to applications (e.g., Financial users only have access to Financial apps). Performs component upgrades as needed., • Responsible for executing established backup strategies ensuring adequate archival integrity of production servers, files, and databases. Creates and maintains backup job schedules and configures new servers for backup, and processes user requests for file recovery. Provides periodic backup recovery testing and documents results., • Maintains current images for DR VDI and Mobile Claims Unit PCs., • Administers user accounts via Active Directory and group policies and ensures proper security controls., • Responsible for resolving PC problems that are beyond the scope of the Technical Support Specialist. Identifies reoccurring PC problems and takes steps to prevent or lessen their frequency., • Supports Teams IP phone system, and Five9 call center configurations. Responsible for all service calls and software upgrades. Additionally, acts as the liaison between the phone vendor and IT management when such issues occur., • Keeps current with emerging technologies as they apply within the domain of this position., • Provides backup support to the Production Support Analyst and Technical Support Specialist. To complete the essential functions of this position in a complete and timely fashion, the person must be able to: • Sit and remain in a stationary position for 90% of the time, • Operate a computer and other office productivity equipment as needed to meet the requirements of this position., • Read and create both physical and electronic documents, • Think analytically, concentrate on assigned tasks, observe and remember detail, and make decisions sufficient to meet the requirements of this position., • Effectively communicate with employees, customers, vendors, and other individuals both inside and outside the organization on the telephone, in writing, and in person For more information about Massachusetts Property Insurance, please visit our website at . Interested applicants should send resumes via e-mail to . We are an Equal Opportunity Employer.

Job Description Description We're growing our sales team and we're looking to bring on an Account Executive, with a focus on North American or LATAM sales. You will be at the forefront of our efforts to expand our growing business. Challenge yourself by selling the intrinsic value of software solutions to our customers. The primary responsibility will be to manage and close a pipeline of software license opportunities, while working closely with other Apryse resources and presales teams. Account Executives at our company learn about the document processing opportunities and challenges facing the developer community across all industries. Our goal is to make the developer experience easier for our customers as they deliver value to their end users! Responsibilities • Qualify and manage marketing-generated inbound sales leads through the full sales cycle., • Identify & target prospects in the US and Canada or LATAM territory via prospecting., • Work closely with Solution Engineers in gathering requirements and proposing high value solutions., • Gain a deep understanding of the strengths and weaknesses of competing products, and effectively illustrate the value of our high-quality/market-leading solutions to prospects., • Recognize high value sales opportunities, and work with prospects on GTM strategy that will yield a win-win partnership., • Effectively gather intelligence on markets, prospects, and competition using various resources., • 2+ years’ experience in enterprise sales selling complex B2B software product(s)., • Outstanding negotiation skills., • Excellent communication and presentation skills, particularly via e-mail and by phone., • Experience in prospecting, and leveraging tools like Outreach, Dooly, Sales Navigator, and ZoomInfo., • Light travel to industry conferences and meetings with key prospects., • Demonstrated success using a consultative approach with key business and technical executives, especially technical CXOs, and VPs., • Consistent history of overachievement, with demonstrated success of multi-year quota achievement., • An accountable team player with a tenacious drive to win., • A college or university degree. Technical disciplines or backgrounds are preferred., • Competitive salary commensurate with experience and qualifications., • A comprehensive extended benefits package including health, dental and vision for you and your family, with company paid offerings., • An uncapped commissions structure., • 401K savings program with company match., • Generous paid time off (PTO) is offered to support the ability to rest and recharge., • A great team environment and resources, supporting you to do the best work of your life and providing unlimited career growth potential., • Highly autonomous and entrepreneurial environment., • Annual recurring WFH allowance for you to purchase items you need for your home office., • Ongoing support for learning development so you can master your craft., • Work with the hardware you're most comfortable with (Windows or Mac). As the industry-leading provider of document software development (SDK) technology powering everything from traditional desktop software to innovative web and mobile applications, at Apryse we are committed to delivering cutting-edge technology solutions that empower our clients to achieve their goals. With a broad international portfolio of combined companies, products, and leading technologies, we are actively changing the way the world works with documents to make work better and life simpler. Customers like IBM, Autodesk, DocuSign, Boeing, Microsoft (and many more!) come to us to realize their web and mobile strategies for document management, editing, and collaboration as the #1-ranked commercial document SDK of choice for companies worldwide. As a result, you can find our document technology in thousands of solutions, including those of household names, used by millions across virtually every industry. Our XODO app alone has 25M unique installs -- and counting -- and the highest ratings among PDF productivity apps on the largest online app marketplaces. Ready to join our team? If you are interested in helping Apryse deliver on its commitments and taking your career to the next level, we invite you to apply online now. Additionally, we view the above section as a guide, not a checklist. We welcome diverse and non-traditional backgrounds and encourage you to apply even if you do not have every requirement listed. The compensation for this position is commensurate upon experience, with a range between $138,000.00-200,000.00 USD in on target earnings. We are committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law. Apryse will provide reasonable accommodations for qualified individuals.

Job DescriptionCompany Description Boston Engineering improves the way people work and live through innovative product design and novel engineering. We are product designers and engineers for the Medical, Industrial, Commercial, and Defense sectors. Experts in robotics, motion control and embedded systems, DFX, and digital transformation, we are ISO 9001 and ISO 13485 certified. Founded in 1995, Boston Engineering is headquartered in Waltham, Mass. s. Job Description We are seeking an accomplished Senior Software Manager to lead our software engineering team in developing cutting-edge products. This role is ideal for a hands-on leader with a strong foundation in software architecture, team leadership, and a proven ability to deliver high-performance, scalable software as part of complex product development efforts. You will play a key role in shaping both the engineering culture and the technical direction of new product development. In this role, you will: • Lead product-focused software teams: Set clear technical direction and performance expectations for a team developing robust, scalable, and maintainable software as part of larger product offerings., • Drive software excellence: Define and enforce best practices in software architecture, modularity, testability, code quality, and tool selection—ensuring high-quality product outcomes., • Build and develop talent: Lead recruitment, onboarding, and continuous growth of the software engineering team. Foster a collaborative, learning-driven culture with mentorship and technical coaching., • Guide technical execution: Participate directly in architecture design, system-level decision-making, code reviews, and debugging efforts, acting as a senior technical advisor when needed., • Ensure product delivery: Plan and manage development schedules in alignment with product timelines, proactively mitigate risks, and adapt to scope changes while maintaining quality., • Collaborate cross-functionally: Work closely with product managers, mechanical and electrical engineers, QA, and project teams to ensure alignment and integration across the product lifecycle., • Support product planning and sales: Assist with scoping, estimating, and defining technical strategies for new product initiatives and customer proposals., • Deep experience in software product development, especially in embedded, connected, or systems-level applications., • Expertise in modern software tools: GitHub, Jira, and CI/CD platforms., • Proficiency with communication protocols such as SPI, I2C, CAN, UART, and Ethernet., • Strong integration and debugging skills, especially across hardware/software boundaries., • Technical leadership and contribution to product development – 40%, • Team management and mentorship – 20%, • Architecture and systems-level software planning – 15%, • Design/code reviews and quality oversight – 10%, • New product concept development and support – 10%, • Departmental process improvement – 5%Qualifications, • Bachelor’s degree in Computer Science, Computer Engineering, or Software Engineering required; Master’s degree preferred., • 10+ years of experience in software development for embedded systems, robotics, or complex electromechanical products—ideally in regulated, product-focused environments., • 3–5 years of leadership experience, including direct management of software teams and cross-functional collaboration in a product development setting., • Deep technical proficiency in C/C++ and embedded systems, with the ability to assess architecture, drive design decisions, and ensure system performance., • Experience with several of the following areas:, • Python and scripting for test automation or data handling, • Motion control systems and real-time behavior, • IoT platforms and protocols, • ROS and RTOS environments, • User interface (UI) development for embedded or desktop applications, • Mobile app development, • Strong familiarity with medical device software development standards (e.g., IEC 62304) and the product development lifecycle in regulated industries., • Proven success in launching new products and integrating new technologies into commercially successful systems., • Comfortable working under ISO 9001 and ISO 13485 quality systems; familiarity with documentation, traceability, and compliance requirements., • Prior experience in an engineering services or consulting environment is strongly preferred, especially where balancing multiple clients, timelines, and technologies is required., • Effective communicator with strong organizational skills; proficient with Microsoft Office, Visio, and technical documentation tools. Additional Information Location: Office-based role in Waltham, MA Reports to: President Salary Range: $160,000 - $185,000 The final salary offer will be based on individual education, skills, and experience. No relocation We offer a comprehensive employee benefits plan, including a matching 401(k) plan, in an open and energetic working environment that fosters strong client relationships and an entrepreneurial team spirit. Your application will not be considered complete without a submitted writing sample. Please ensure you have a link to your GitHub or website on your application to share with our hiring managers. All your information will be kept confidential according to EEO guidelines.

Job Description The Role: At the heart of our organization’s growth strategy is the role of the Account Manager. This pivotal position is integral to our mission, focusing on not only nurturing existing relationships but also actively identifying and pursuing new opportunities within our customer base. As an Account Manager, you will play a key role in driving business growth by expanding existing relationships and uncovering new areas for collaboration within current customer accounts. In this role, you will lead our business development efforts within a critical portfolio of commercial accounts, with a strong focus on discovering untapped opportunities and generating business. You will work closely with cross-functional teams to identify growth areas, and maximize account value, all while strengthening our position as a leader in the industry. Responsibilities: • Lead and Influence: Take charge of managing and closing a pipeline of high-value software license opportunities, leveraging your expertise to drive growth and strengthen relationships with strategic clients. The focus will be to grow current software products licensed along with cross selling more products under the Apryse portfolio., • Strategic Engagement: Conduct roadmap discussions and account reviews with key stakeholders, ensuring our solutions align with their long-term objectives., • Collaborative Solutioning: Partner with Solution Engineers to gather requirements and craft high-impact solutions tailored to meet the unique needs of mid-market, Fortune 500 and Enterprise clients., • Market Insight: Gain and apply in-depth knowledge of market trends, competitor landscapes, and client needs to position our solutions as the optimal choice., • Opportunity Identification: Recognize and capitalize on high-value sales opportunities, developing go-to-market strategies that foster mutually beneficial partnerships., • Intelligence Gathering: Utilize various resources to collect and analyze market, prospect, and competitive intelligence to inform your approach and strategy., • Experience: 5+ years of proven success in account management; selling complex B2B software solutions, consistently exceeding multi-year quotas., • Skills: Demonstrated expertise in negotiation, communication, and presentation, particularly through digital channels., • Tools Proficiency: Skilled in prospecting and utilizing sales tools such as Outreach, Dooly, Sales Navigator, and ZoomInfo., • Travel: Light travel to industry events and key client meetings as needed., • Approach: A consultative sales approach with a strong ability to engage with technical CXOs and senior executives., • Team Player: A driven, accountable individual with a collaborative mindset and a relentless pursuit of success., • Education: A degree from a college or university, preferably in a technical discipline., • Competitive salary commensurate with experience and qualifications., • A comprehensive extended benefits package including health, dental and vision for you and your family, with company paid offerings., • An uncapped commissions structure., • 401K savings program with company match., • Generous paid time off (PTO) is offered to support the ability to rest and recharge., • A great team environment and resources, supporting you to do the best work of your life and providing unlimited career growth potential., • Highly autonomous and entrepreneurial environment., • Annual recurring WFH allowance for you to purchase items you need for your home office., • Ongoing support for learning development so you can master your craft., • Work with the hardware you're most comfortable with (Windows or Mac). As the industry-leading provider of document software development (SDK) technology powering everything from traditional desktop software to innovative web and mobile applications, at Apryse we are committed to delivering cutting-edge technology solutions that empower our clients to achieve their goals. With a broad international portfolio of combined companies, products, and leading technologies, we are actively changing the way the world works with documents to make work better and life simpler. Customers like IBM, Autodesk, DocuSign, Boeing, Microsoft (and many more!) come to us to realize their web and mobile strategies for document management, editing, and collaboration as the #1-ranked commercial document SDK of choice for companies worldwide. As a result, you can find our document technology in thousands of solutions, including those of household names, used by millions across virtually every industry. Our XODO app alone has 25M unique installs -- and counting -- and the highest ratings among PDF productivity apps on the largest online app marketplaces. Ready to join our team? If you are interested in helping Apryse deliver on its commitments and taking your career to the next level, we invite you to apply online now. Additionally, we view the above section as a guide, not a checklist. We welcome diverse and non-traditional backgrounds and encourage you to apply even if you do not have every requirement listed. The compensation for this position is commensurate upon experience, with a on target earnings range between $128,000.00-$185,000.00 CAD in on target earnings. We are committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law. Apryse will provide reasonable accommodations for qualified individuals

Job Description We are digital marketing agency seeking a web developer who exhibits strong attention to detail and thrives in a dynamic environment. We’re looking for someone who is passionate about what they do and enjoys working with a small team to create meaningful digital experiences. You’re A Fit If… • You embrace change and are eager to learn and grow., • You are organized and a good manager of time., • You think and act creatively to solve problems., • You are a good communicator and collaborator. What You’ll Be Doing… Activities primarily focus on building, customizing and supporting digital initiatives (responsive, desktop, tablet and mobile) as well as providing CMS customization and support. As a web developer with a PHP focus, responsibilities encompass supporting the full deployment life cycle, including: • Setup & Configuration (e.g. EE, DNS, SSL, PHP, Plesk, hosting, server environment, permissions), • Coding & Programming (e.g. PHP/MySQL, JavaScript, HTML, CSS, troubleshooting, debugging), • Customization & Integration (e.g. CMS add-ons/extensions/modules, APIs, payment gateways, XML), • Optimization & Compliance (e.g. quality control, versioning, staging, performance, security, PCI), • Working knowledge of HTML5, CSS3, PHP/MySQL and JavaScript (including jQuery)., • Experience with popular CSS pre-processors (e.g. Sass, LESS) and frameworks (e.g. Bootstrap, Foundation)., • Been involved in development and/or deployment responsive websites., • The ability to work with and advise use of device detection, cookies, sessions and CRON jobs., • A track record of writing code that is clean, understandable and cross browser compatible., • Background in Object-Oriented Programming., • Prior exposure to API methods, protocols, integration and support., • Experience with any of the following systems: ExpressionEngine, HubSpot, Magento, Shopify, SquareSpace, WordPress., • Experience with any of the following technologies: AJAX, CodeIgniter, Nginx, node.js, SOAP, • Experience with popular JavaScriptMVC frameworks (e.g. angular.js, backbone.js, ember.js), • Familiarity with integrating and customizing: Google APIs, social media channels, Salesforce., • Professional certifications and/or educational degrees., • Familiarity with Adobe Creative Suite. Benefits • Small team in an entrepreneurial environment (be heard and have an impact)., • Scheduling flexibility and remote working opportunities., • Company sponsored learning opportunities (e.g. resources, conferences, etc.)., • Casual attire, team lunches, group outings, free coffee (always!) and beer (occasionally!)., • Employee benefits (health/dental/life/disability insurance, 529 college fund & 401K options).

Job DescriptionAbout the Role Validity is seeking an experienced Quality Assurance Engineer to join our QA team. In this role, you will report to the Engineering Manager and collaborate closely with both the Product and Engineering teams throughout the development lifecycle. You will be responsible for designing, developing, and executing comprehensive test plans—including both manual and automated approaches—to ensure the delivery of high-quality, robust software. Team Dynamic At Validity, we foster a culture of individual accountability and team collaboration. As a QA Engineer, you will play a critical role in upholding our commitment to quality and trust. You’ll maintain, design, implement, and execute comprehensive test strategies to ensure the reliability, scalability, and performance of our foundational services and products. You’ll work closely with developers, product managers, and DevOps to deliver high-quality solutions, while also crafting innovative approaches to solving complex problems. Position Duties and Responsibilities • Collaborate closely with developers, product managers, and DevOps to ensure quality is embedded throughout the development lifecycle, • Understand complex product requirements and participate in requirement reviews, planning sessions, and test case reviews, • Design, implement, and execute comprehensive manual, exploratory, and automated test strategies for APIs, microservices, backend components, and user interfaces, • Develop and maintain automated test scripts using Cypress and integrate them into CI/CD pipelines to support fast and reliable deployments, • Review UI components for functionality, usability, and conformance to design standards, • Identify, isolate, document, and track bugs through resolution, and maintain high-quality documentation to support debugging and future enhancements, • Monitor and analyze test results, investigate root causes of failures, and drive issues to closure, • Participate in code reviews and contribute to the continuous improvement of QA processes and tools, • Advocate for quality across the engineering organization and help define and maintain quality metrics, • Clearly communicate testing status, risks, and issues to relevant stakeholders Required Experience, Skills, and Education, • 4+ years of experience in software quality assurance, including manual, automated, performance, and load testing, • Deep understanding of testing methodologies, QA best practices, and experience working within short and long release cycles, • Hands-on experience with automated testing frameworks and tools such as Cypress, Selenium, Playwright, Jest, Mocha, JUnit, • Strong experience testing RESTful APIs and microservices using tools like Postman or Swagger, • Familiarity with CI/CD tools and pipelines including GitHub Actions, CircleCI, and Jenkins; ability to troubleshoot and resolve build issues, • Experience working in Agile/Scrum development environments, collaborating with product and development teams to define QA parameters and priorities Preferred Experience, Skills, and Education, • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience, • Familiarity with tiered web application architectures and relational databases, • Proficiency in at least one programming language, such as Python, Java, or JavaScript, • Experience with cloud platforms such as AWS, Azure, or GCP, • Exposure to performance and load testing tools such as JMeter, Gatling, or K6, • Familiarity with Salesforce For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers – using trustworthy data as a key advantage. Validity’s flagship products – Everest, DemandTools, BriteVerify, and GridBuddy Connect – are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice Powered by JazzHR iL4azg91pQ

Job DescriptionAbout the Role As a Senior IT Administrator, you will play a pivotal role in installing, configuring, and maintaining core IT systems that drive our business operations. You will provide both in-person/onsite support and remote support to employees, ensuring seamless technology experiences across all locations. This position reports directly to the Director of IT and collaborates closely with cross-functional teams to deliver innovative solutions and exceptional service. This role is based out of Validity's Boston, MA headquarters. In-office attendance is required on Tuesday, Wednesday, and Thursday of each week. Team Dynamic Our IT team fosters a collaborative, supportive environment where knowledge sharing and teamwork are valued. We work together to empower the entire organization’s success. Position Duties and Responsibilities • Administer and support Active Directory, on-premises and cloud servers, applications, and network infrastructure., • Automate onboarding and offboarding processes using industry-standard tools., • Champion the adoption of cloud technologies to deliver scalable, secure solutions., • Provide prompt, professional IT support to local and remote employees., • Manage back-office systems (servers, storage, networking) critical to business operations., • Oversee SaaS applications (O365, Google Workspace, Entra, Okta, Slack, Zoom, etc.)., • Develop and maintain documentation for IT operations and user education., • Maintain hardware inventories and ensure timely response to user needs., • Build strong relationships with internal stakeholders, acting as a trusted technical advisor., • Independently resolve technical issues, perform root cause analysis, and implement preventive measures., • Assist with audit evidence collection and compliance activities., • Communicate effectively with all levels of the organization.Required Experience, Skills, and Education, • Proven experience administering large-scale O365 and Google Workspace deployments., • Proficiency with desktop management tools (Jamf, ConnectWise, Intune, etc.)., • Experience with leading endpoint security solutions., • Strong background in managing multi-vendor, multi-platform environments (Windows, Mac)., • Expertise in back-office solutions: Cisco Meraki, Entra ID, Azure, Microsoft Active Directory, Okta., • Prior experience in a mid-sized enterprise IT team (500+ employees)., • Exceptional customer service and communication skills., • Ability to participate in on-call rotation and occasional travel. For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers – using trustworthy data as a key advantage. Validity’s flagship products – Everest, DemandTools, BriteVerify, and GridBuddy Connect – are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice Powered by JazzHR c1TPF1izBz

JOB TITLE: Systems Engineer JOB LOCATION: Boston MA WAGE RANGE*: $50-$53 JOB NUMBER: ITS77 RFR-FY26-001 REQUIRED EXPERIENCE: 5+ years professional IT experience operating enterprise environments, including hands-on systems engineering/administration. • Microsoft Entra hybrid, SSO configuration, and application integrations. • Microsoft Intune and Defender configuration and administration. • Windows Server and desktop administration on-prem and in AWS EC2. • Network fundamentals (routing, DNS/DHCP, segmentation). • SQL Server, Oracle, and Amazon RDS fundamentals. • Working knowledge of AWS IAM roles/policies. • Backup/restore operations and DR runbooks. • Experience with ticketing/service management (ServiceNow, Jira, Freshdesk). • Excellent interpersonal and communication skills. • Ability to work independently, exercise sound judgment, and make decisions. Preferred Qualifications • Prior work in government, higher-ed, or financial services/fintech environments. • Security operations experience with SIEM and orchestration (Microsoft Sentinel, Splunk). • Experience authoring enterprise SOPs/standards and conducting technical training. • Power BI reporting for operational metrics and executive visibility. • Able to script in PowerShell and proficient with GitHub JOB DESCRIPTION CTR is seeking a Systems Engineer to join our team and ensure IT support for the organization. This position is subject to mandatory requirements issued by the Office of the Comptroller (CTR) for its employees, including compliance with CTR policies and procedures, as well as completion of assigned mandatory trainings. This position is eligible to participate in CTR's Flexible Worksite Policy. This position will ensure the reliability, security, and scalability of CTR's mission-critical platforms and infrastructure. The role designs and operates hybrid Microsoft and AWS environments, engineers automation and integrations, and leads migrations, tuning, and operational risk reduction. This position will report to CTR's Deputy Chief Information Officer & Chief Technology Officer. Specific Duties • Design, implement, and operate enterprise systems to meet availability, performance, and security targets. Monitor and tune services and dependencies. • Engineer identity and access solutions (Entra ID, SSO, app registrations, conditional access). • Administer Windows Server and desktop fleets. Manage large IP spaces and VLANs. Support core services including print, file, and name resolution. • Script and automate operational tasks and integrate systems via APIs and webhooks. • Plan and execute migrations (on-prem/cloud), including dependency mapping, runbooks and rollback. • Administer databases and data services (SQL Server, Oracle, Amazon RDS). • Implement and validate backup/restore strategies and disaster recovery (Veeam, Wasabi). • Investigate incidents and restore service under pressure, then lead post-incident fixes to prevent recurrence. • Publish SOPs/Knowledge Articles, produce clear diagrams and job aids for technical and non-technical audiences. • Collaborate with state IT partners and vendors to resolve cross-boundary issues and improve service. • Participate in project meetings and communicate results to appropriate stakeholders. • Ensure adherence to technical policies, standards, and best practices. • Evaluate existing environments, recommend, and create optimal performance standards, policies, and procedures. • At times, this position will be required to physically move equipment. The candidate should be able to lift 50 lbs or in some cases more, with assistance. • Perform related duties as assigned or required to meet team, department, and organization goals and objectives Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: • A high school graduate or GED recipient, • Eligible to work in the U. S., • Available Monday-Friday throughout the duration of the program, • Highly motivated to learn technical and professional skills, • Have not obtained a Bachelorʼs degree, • You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: • Banking, • Business Operations, • IT Support, • Investment Operations, • Project Management, • Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Job Description Venue Technician Location: Boston, Seaport Reporting to: Technology and Facilities Manager Position Overview As a Venue Technician, you play a key role in supporting the day-to-day technical operations of the venue. Reporting to the Technology Manager, your main responsibility is to help maintain and troubleshoot our racing simulators, AV equipment, and other venue systems to ensure everything runs smoothly for our guests and team. You'll be hands-on in identifying and resolving technical issues quickly, helping to deliver an exceptional experience for everyone in the venue. Beyond technical systems, you'll also support the overall functionality of the venue by assisting with general facility tasks. This includes regularly inspecting all areas of the venue to identify maintenance needs, completing basic touch-up painting, ensuring cleanliness standards are upheld, and promptly reporting any issues to the appropriate teams. You'll work alongside the Facilities team to maintain a safe, clean, and fully operational space for both guests and team members. Your role requires a proactive mindset, strong communication skills, and the ability to adapt quickly in a fast-paced, guest-first environment. By working closely with the Technology Manager and other departments, you'll play a key part in keeping the venue looking sharp and running smoothly every day. Key Areas of Responsibility Technical Support & Maintenance • Carry out routine checks and basic maintenance on all key technical systems to ensure optimal performance and minimal downtime. This includes simulators, PCs, laptops, printers, radios, Point of Sale (POS) systems, and other on-site technology. You'll troubleshoot minor issues, escalate more complex problems when needed, and help ensure that all equipment is ready to deliver a seamless guest experience at all times., • Troubleshoot minor technical issues and escalate more complex problems to the Technology Manager or external engineers when needed. System Coordination Assistance • Support the setup, testing, and monitoring of systems in coordination with the Technology Manager and external tech partners., • Help ensure all systems are performing as expected during venue operations. Facilities Support • Assist with the daily upkeep of the venue, including lighting checks, touch-up painting, basic repairs, and cleanliness inspections. Report any issues needing further attention and work with the Facilities team to ensure a safe, clean, and well-maintained environment. Communication & Logging • Keep the Technology Manager updated on technical or facility-related issues., • Accurately log incidents, maintenance activity, and any repairs or replacements completed. Team Support & Knowledge Sharing • Help train and guide team members on the correct use of simulators and basic troubleshooting steps., • Provide frontline support during busy periods or events., • Assist with event setup and support audio/visual requests as needed. Stock & Equipment Tracking • Monitor usage of technical supplies and equipment, restock essential items, and assist with inventory checks., • Report low stock or equipment needs to the Technology Manager. Routine Checks & Audits • Carry out basic audits and regular system checks to ensure equipment is functioning safely and reliably., • Report findings and follow up on issues as directed. Skills Required · Experience: At least one to two years of hands-on technical support experience in a customer-facing, fast-paced environment (e.g., hospitality, events, entertainment, or leisure). · Technical Operations: Comfortable working with AV systems, simulators, or interactive technology, with the ability to troubleshoot and resolve issues efficiently during live operations. · Team Collaboration: Strong team player with good communication skills; able to take direction, support colleagues, and work closely with management and external partners. · Attention to Detail & Organization: Reliable, detail-oriented, and able to manage multiple tasks while maintaining a high standard of work and safety in a busy venue. Ability to consistently demonstrate F1 Arcade Core Values. Pursuit of Excellence Positive Energy Integrity Team Spirit Basic Physical Requirements When working at an F1 Arcade venue, Team Members must be able to perform the duties of that venue. The team members will frequently sit for short periods of time, talk via Cloud Based video conferencing and the phone often, and hear and manipulate objects constantly. Additional requirements will include lifting to 10 (ten) pounds constantly and up to 50 (fifty) pounds as required. Lifting from floor to shoulder constantly and overhead infrequently. Twisting and reaching frequently. Grasping objects to move or manipulate constantly. Working in hot then cold environments for extended periods of time. May inadvertently bump into team members in a relatively small work area. Will stand and walk for extended periods of time. FREQUENT hand washing and sanitation is required. The ability to use knives, slicing equipment, and other food preparation equipment. Team Member must be able to communicate with Guests and other Team Members and manipulate handheld and desktop devices. F1 Arcade is an equal opportunity employer. All applicants will be considered for employment without attention to race color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job DescriptionWe are looking for a dedicated Part Time Teller to join our team in Chelsea, Massachusetts. In this role, you will provide exceptional customer service while efficiently processing financial transactions and promoting our products and services. This is a long-term contract position, offering the opportunity to build lasting relationships with members and grow professionally within the banking industry. Responsibilities: • Deliver outstanding customer service by creating a welcoming environment and addressing member needs effectively., • Process financial transactions accurately, including deposits, withdrawals, and check cashing, while adhering to operational policies and procedures., • Identify customer needs through meaningful conversations and recommend appropriate products and services., • Ensure compliance with banking regulations and organizational policies during all transaction processes., • Balance daily transactions and reconcile personal cash drawer to maintain accuracy and accountability., • Demonstrate proficiency in using desktop applications such as Microsoft Office and digital banking tools., • Educate members on online and mobile banking functionalities to enhance their banking experience., • Collaborate with team members to ensure a seamless branch operation and member satisfaction., • Adapt to changes in technology and procedures, showing flexibility and eagerness to learn., • Maintain awareness of audit requirements and support operational excellence within the branch.• Minimum of 1 year of experience in cash handling or customer service within the banking industry., • Strong knowledge of banking operations, including transaction processing and compliance standards., • Ability to accurately handle cash activities and reconcile daily transactions., • Proficiency in using Microsoft Office applications, including Word, Excel, and Outlook., • Excellent communication skills and the ability to build positive relationships with members and colleagues., • Familiarity with digital banking platforms and eagerness to embrace new technologies., • Detail-oriented with strong organizational and problem-solving skills., • Flexibility to adapt to changing procedures and operational needs.

Job Description Facilities support Must be able to lift/carry up to 50lbs. Candidate will be responsible for rearrange office furniture generate and maintain an organized inventory of office equipment. The ideal candidate should be able work independently and follow instruction as provided by managers. Candidate will be responsible for supporting a major office relocation prior experience with move coordination will be prioritized. Candidate will need to address facilities issues and communicate necessary repairs to manager. Communicate with team and track repairs happening throughout the building. Must be tech savy daily use of desktop computer/laptop ability to create and manage excel spreadsheets participate in online meetings and respond to emails in a timely manner. Candidate should e able to troubleshoot printer errors replace printer cartridges and request service repairs when needed. Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

Job Description Job Description Job Title: Line Cook Location: Boston Reporting to: Head Chef Position Overview Culinary Excellence Reporting to the culinary leadership team, you will be responsible for preparing and cooking menu items to the highest standards. You'll follow recipes and plating guidelines to ensure consistency and quality in every dish, helping to deliver an exceptional dining experience for our guests. Your focus on accuracy, speed, and taste will be key to the kitchen's success. Contribute to a Strong Kitchen Culture You will be a team player in a fast-paced kitchen environment, supporting your fellow cooks and chefs through clear communication and collaboration. By following kitchen procedures and upholding hygiene and safety standards, you'll help maintain a clean, organized, and efficient space that encourages mutual respect and high performance. Kitchen Operations & Support You will assist with daily prep, proper storage of ingredients, and stock rotation to keep the kitchen running smoothly. Your attention to minimizing waste and working efficiently will help ensure each service runs seamlessly. By staying organized and prepared, you'll play a key part in delivering consistent, high-quality food. As a Line Cook, your dedication to quality, teamwork, and attention to detail will help create memorable experiences for our guests and support the overall success of the kitchen. Key Areas of Responsibility • Culinary Execution & Quality Reporting to the culinary leadership team, you will prepare and cook dishes to brand standards, ensuring each plate meets expectations for taste, presentation, and timing during service., • Kitchen Operations & Workflow Support smooth kitchen operations by staying organized during prep and service, following station responsibilities, and communicating clearly with the team to keep workflows efficient and focused., • Team Collaboration & Growth Work closely with other team members in a supportive, respectful environment. You'll contribute to a positive kitchen culture by being dependable, coachable, and always willing to learn and improve., • Inventory & Waste Management Assist with receiving deliveries, rotating stock, and maintaining organized storage areas. You'll help reduce waste by portioning accurately and using ingredients efficiently., • Food Safety & Hygiene Follow all food safety and hygiene procedures, keeping your station clean and organized while supporting a safe and compliant kitchen environment., • Operational Support Contribute to daily kitchen needs such as prep lists, labeling, and equipment care to help the kitchen stay organized, efficient, and service-ready., • Experience: 1-2 years of experience in a high-volume kitchen environment, with a solid understanding of prep, service, and station management., • Culinary Skills: Strong foundation in cooking techniques, food preparation, and presentation, with a focus on consistency, accuracy, and quality., • Team Collaboration: Work effectively as part of a kitchen team, showing reliability, professionalism, and a positive attitude that contributes to a supportive work environment., • Efficiency & Organization: Follow portioning and prep guidelines to support cost control and reduce waste. Stay organized and prepared to ensure smooth service during busy periods., • Food Safety & Compliance: Demonstrate knowledge of food safety practices and hygiene standards. Food safety certification (e.g., ServSafe) is a plus., • Operational Support: Assist with day-to-day kitchen operations including prep, stock rotation, and maintaining a clean and orderly workstation., • Communication & Coordination: Maintain clear communication with both kitchen and front-of-house teams to ensure timely, high-quality food delivery and guest satisfaction. Positive Energy Integrity Team Spirit Basic Physical Requirements When working at an F1 Arcade venue, Team Members must be able to perform the duties of that venue. The team member will frequently sit for short periods of time, talk via Cloud Based video conferencing and the phone often, and hear and manipulate objects constantly. Additional requirements will include lifting up to 10 (ten) pounds constantly and up to 50 (fifty) pounds as required. Lifting from floor to shoulder constantly and overhead infrequently. Twisting and reaching frequently. Grasping objects to move or manipulate constantly. Working in hot then cold environments for extended periods of time. May inadvertently bump into team members in a relatively small work area. Will stand and walk for extended periods of time. FREQUENT hand washing and sanitation is required. Ability to use knives, slicing equipment, and other food preparation equipment. Team Member must be able to communicate with Guests and other Team Members and manipulate handheld and desktop devices. F1 Arcade is an equal opportunity employer. All applicants will be considered for employment without attention to race color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Job Title: Sr Field Services Support Location: Boston, MA US 02114 Duration: Full Time. Purpose: (NG) 911 team is seeking Sr. Field Technician Support to provide technical support to Public Service Answering Points (PSAP) in the State of Mach. The tasks include installation, configuration, maintenance, and servicing of communications systems and equipment, servers, workstations, and the associated electronic equipment at Public Service Answering Points (PSAP) in the State. Duties and Responsibilities: Job Description -IT field technician tasks: driving to client sites and providing general IT Support, running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer but do expect printer, laptop, server, network, and other technological devices. -Provide full-service consultant services for network LAN, WAN, WLAN, off-site data storage, cabling infrastructure, failsafe recovery, remote access systems, firewalls, routers, switches, application management & development, communications integration, phone systems, security access devices, email, DNS, Web hosting, applications development, RAID storage, network printers, various server deployments, and all related hardware & software. Setup installs and maintain wireless routers. -Smart Hands tech needed for PC REFRESH, Desktops replacement and laptops replacement. • Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA’s), • Technician will travel to each client’s location, • Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server, and Printer, • Works under general supervision Education and Experience: (required and/or preferred) Minimum Requirements: • 3 years plus supporting Desktops, Laptops, and Printers., • 3 years plus of customer service experience, • CAT5/CAT6 network cabling routing/termination/testing., • Install Conduit/Wiremold as needed for best cable management., • IT rack installation (patch panel, switch, firewall, router, NVR, power supplies)., • Reliable Transportation (This is a driving position – reimbursed accordingly), • Able to work weekends, staggered or late shifts possibly including evenings and/or weekends, • Personable as they will be interacting with a wide range of users and environments, • Can work on a ladder of lift and are able to lift to 50lbs., • After training is complete, candidate will be added to the on-call rotation 7x24 Basic Needs/Haves • Able to work from a bent, crouched, or kneeled position, • Smartphone with tethering/hot spot capabilities, • Laptop, • Basic Hand Tools, • Possess a valid driver’s license Preferred. Physical Requirements: The physical requirements for this office role include the ability to sit or stand for extended periods, typically up to 8 hours a day, and regularly operate standard office equipment such as computers and phones. Employees should be able to lift up to 15 pounds occasionally and frequently perform tasks that require typing, writing, and document handling. Effective verbal and written communication skills are necessary, along with adequate visual and auditory abilities to read materials and participate in meetings.

Job Description Job purpose Under the direction of the Branch Supervisor and Branch Manager, provides a high level of quality of service to members and provides accuracy in transactions. Performs a variety of member service functions in conformance with established policies and procedures. Adhere to the PICK US culture through exceptional member service during every member interaction. Handles all member transactions with complete discretion and confidentiality. Duties and responsibilities Member Service Experience • Deliver an exceptional member experience every time by:, • Greeting members as they enter the branch., • Carefully listen during every member interaction., • Communicating efficiently, showing patience and thorough attentiveness., • Uncovering member's financial needs through meaningful discussion and exploration., • Making educated product and service recommendations based on professional knowledge., • Able to quickly learn and adhere to all policies and procedures related to branch operations to include, but not be limited to, check cashing, deposit taking, cash drawer settlement, online banking navigation, debit card issuance, cancellation and dispute commencement, branch opening and closing, audit requirements, BSA compliance requirements, vault and ATM/ITM administration, and other such functions., • Processing teller transactions, updating member contact information, provide members with share and loan rates, process stop payments, answer member account questions and order checks., • Able to quickly learn all functionalities and related benefits inherent in the products and services offered by the Credit Union., • Demonstrate the ability to build relationships and alliances with members and colleagues., • Flexible with the willingness and ability to adapt to change., • Able to demonstrate a high level of proficiency with Mass Bay Credit Union's digital technology offerings., • Proficient with mobile smart phones and downloading applications. This includes the basics of texting, email and application management., • Proficient with desktop applications such as MS Office (Excel, Word, PowerPoint, Outlook)., • Proficient using the Internet (mobile and desktop) to search for and locate information., • Identify member growth opportunities, deepen existing relationships, and discuss Mass Bay Credit Union products and services with non-members., • In collaboration with branch management and internal business partners, uncover needs and make referrals to cross-sell products and services., • Engage in growth activities to include uncovering member needs, offering solutions, closing the business, onboarding, follow-up, outbound calling, and recording each point of member contact in the Credit Union's system of record. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma, or equivalent required. Some experience in a member service environment preferred, but not required. Has or exhibits desire to develop skills in the banking industry and displays the qualities and attributes necessary to deliver superior member experience. Competencies To perform the job successfully, an individual should demonstrate the following additional competencies: Communication - Speaks clearly and persuasively, is an active listener, seeks clarification when necessary, writes clearly and concisely, participates in meetings. Teamwork - Exhibits objectivity and openness to others' views, gives and welcomes feedback, and contributes toward an energetic, positive team environment. Works well with others as a member of a team. Problem Solving/Decision Making - Identifies and resolves problems in a timely manner seeking assistance as necessary, develops alternative solutions, works well in group problem solving situations, uses sound judgement, holds oneself accountable for decisions made. Working conditions • Has a work space with a chair., • Traveling may be required to other branch locations. Physical requirements • Ability to lift and carry objects up to 25 pounds., • Ability to use a keyboard, monitor and other standard office equipment. This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. Job Posted by ApplicantPro

Job Description Job title Member Service Associate Reports to Branch Supervisor Status Non-Exempt Job purpose Under the direction of the Branch Supervisor and Branch Manager, provides a high level of quality of service to members and provides accuracy in transactions. Performs a variety of member service functions in conformance with established policies and procedures. Adhere to the PICK US culture through exceptional member service during every member interaction. Handles all member transactions with complete discretion and confidentiality. Duties and responsibilities Member Service Experience · Deliver an exceptional member experience every time by: Greeting members as they enter the branch. Carefully listen during every member interaction. Communicating efficiently, showing patience and thorough attentiveness. Uncovering member's financial needs through meaningful discussion and exploration. Making educated product and service recommendations based on professional knowledge. Following up to ensure satisfaction. Operational Proficiency · Able to quickly learn and adhere to all policies and procedures related to branch operations to include, but not be limited to, check cashing, deposit taking, cash drawer settlement, online banking navigation, debit card issuance, cancellation and dispute commencement, branch opening and closing, audit requirements, BSA compliance requirements, vault and ATM/ITM administration, and other such functions. · Processing teller transactions, updating member contact information, provide members with share and loan rates, process stop payments, answer member account questions and order checks. · Opens new checking and savings accounts, branch lobby direction, provide members with share, loan and account information. Business Acumen and Technical Knowledge · Able to quickly learn all functionalities and related benefits inherent in the products and services offered by the Credit Union. · Demonstrate the ability to build relationships and alliances with members and colleagues. · Flexible with the willingness and ability to adapt to change. · Able to demonstrate a high level of proficiency with Mass Bay Credit Union's digital technology offerings. · Proficient with mobile smart phones and downloading applications. This includes the basics of texting, email and application management. · Proficient with desktop applications such as MS Office (Excel, Word, PowerPoint, Outlook). · Proficient using the Internet (mobile and desktop) to search for and locate information. · Eager to embrace new and emerging technologies. Support "PICK US" · Identify member growth opportunities, deepen existing relationships, and discuss Mass Bay Credit Union products and services with non-members. · In collaboration with branch management and internal business partners, uncover needs and make referrals to cross-sell products and services. · Engage in growth activities to include uncovering member needs, offering solutions, closing the business, onboarding, follow-up, outbound calling, and recording each point of member contact in the Credit Union's system of record. · Participate in team meetings, contribute toward branch and credit union growth goals, engage in Credit Union campaigns, and celebrate team successes. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma, or equivalent required. Some experience in a member service environment preferred, but not required. Has or exhibits desire to develop skills in the banking industry and displays the qualities and attributes necessary to deliver superior member experience. Competencies To perform the job successfully, an individual should demonstrate the following additional competencies: Communication - Speaks clearly and persuasively, is an active listener, seeks clarification when necessary, writes clearly and concisely, participates in meetings. Teamwork - Exhibits objectivity and openness to others' views, gives and welcomes feedback, and contributes toward an energetic, positive team environment. Works well with others as a member of a team. Problem Solving/Decision Making - Identifies and resolves problems in a timely manner seeking assistance as necessary, develops alternative solutions, works well in group problem solving situations, uses sound judgement, holds oneself accountable for decisions made. Working conditions · Has a work space with a chair. · Traveling may be required to other branch locations. Physical requirements · Ability to lift and carry objects up to 25 pounds. · Ability to use a keyboard, monitor and other standard office equipment. Direct reports N/A Job Posted by ApplicantPro

Our client, an international law firm in Boston, is looking for an Office Technology Support specialist on a temp to perm basis. This person will be part of a small team supporting 48 users (and growing) in their Boston office with issues involving hardware and software including Windows 10/11, Acti

Job Description About the Client Our client is an innovative telehealth provider expanding access to veterinary care through technology. They partner with healthcare organizations and veterinary professionals to deliver high-quality, remote pet care services. By leveraging a secure digital platform, they connect pet owners with experienced veterinarians to meet a variety of care needs without the constraints of traditional in-clinic visits. About the Role We are seeking a part-time veterinarian to provide professional services remotely via a telemedicine platform. This position is ideal for a veterinarian looking to deliver care outside the traditional clinic setting, particularly during nights and weekends. You will work closely with a medical director and a collaborative team to evaluate pets, consult with owners, and prescribe treatments when medically appropriate. Responsibilities * Deliver virtual consultations and follow-ups using a secure online portal * Evaluate pets based on medical history, data, and client communication * Provide expert guidance, treatment plans, and prescriptions when suitable * Maintain accurate, compliant medical records for all interactions * Uphold high standards of veterinary practice and ethics in a telehealth environment * Adhere to data privacy and security standards * Collaborate with a team of professionals to ensure continuity and quality of care Requirements * Doctor of Veterinary Medicine (DVM) degree * Active veterinary license in good standing in at least one U.S. state * Minimum 3 years of post-graduate experience as a practicing veterinarian * Strong communication and medical writing skills * Comfortable with video consultations and digital recordkeeping * Reliable internet connection and access to phone and desktop computer * Willingness to work night and/or weekend shifts * Compassion, problem-solving ability, and a passion for animal welfare Benefits & Why Join * Flexible remote work—no commuting or travel required * Opportunity to be part of a forward-thinking veterinary care model * Work-life balance with part-time, night, and weekend options * Collaborative team culture with professional oversight and support * Meaningful contribution to expanding access to pet healthcare If you're an experienced veterinarian ready to embrace a new way to practice medicine and improve access for pet families, we encourage you to apply.

Job Description TrnDigital is looking to hire a Level 2 Support Engineer to join our growing Managed Services Practice. This role includes supporting client tickers and working on IT projects. The role will handle incoming service tickets/calls related to desktop support, Microsoft 365, and general IT issues. The role demands high responsiveness, professionalism, and problem-solving abilities. You will be expected to resolve tickets independently, escalate when necessary, and maintain clear communication with clients. This is a full time role based in our Newton Office 5 days per week. Responsibilities • Troubleshoot escalated Microsoft 365 issues (Exchange Online, Teams Telephony, Purview Compliance, etc.), • Manage advanced endpoint issues (driver issues, remote provisioning, BitLocker recovery, etc.), • Perform root cause analysis for recurring issues., • Assist in onboarding/offboarding automation (Intune, Autopilot, etc.), • Monitor and remediate alerts from RMM tools, • Participate in patching, vulnerability mitigation, and update rollouts, • Assist with calls to the helpdesk and provide remote desktop support, • Build/Image laptops for clients based on Standard Operating Procedures Required Skills & Qualifications • 4+ years of experience in IT support, MSP experience preferred, • Strong knowledge of Microsoft 365 (Outlook, Teams, SharePoint, Admin Center), • Familiarity with Active Directory, DNS, DHCP, basic network troubleshooting, • Experience with RMM and PSA tools, • Excellent verbal and written communication skills, • Ability to work independently and prioritize tickets, • High attention to detail and client satisfaction focus Preferred Qualifications • Microsoft 365 Fundamentals or Modern Desktop Administrator Certification, • Experience supporting Intune, Autopilot, or Defender for Endpoint, • Familiarity with scripting (PowerShell) for automation tasks Success Metrics • Average response time to tickets, • First-call/first-touch resolution rate, • Customer Satisfaction (CSAT) feedback scores

Job Description At the Center for Health Information and Analysis (CHIA), we serve as stewards of Massachusetts health data, employing multifaceted datasets and cutting-edge analytics to ensure transparency in our healthcare system. By joining CHIA as the Deskside Support Engineer, you'll become emersed into one of the largest and most disparate collection of healthcare data in the Commonwealth and play a pivotal role in the stewardship and success of CHIA’s influential and essential healthcare analytics products. The Deskside Support Engineer, reporting to the Manager of Desktop Support, will be a mission critical resource on the CHIA team. You will join an IT operations team of extremely dedicated and thoughtful support engineers that will keep our very fast-moving business partners operational day in and day out. At CHIA, we foster a flexible, collaborative environment, offering a hybrid model that balances in-person and remote work. Our hybrid model includes working from our vibrant Boston office at 501 Boylston Street for at least two designated days per week, with the flexibility to work remotely on others.* As a Deskside Support Engineer you will have the opportunity to: Ensure Customer Satisfaction: Inform end users on the status of their requests to ensure customer satisfaction. Handle tickets effectively within timeframes outlined by the Desktop Manager and Director of IT Operations. Provide user-friendly, on-site, or remote support to all CHIA users. Facilitate User Onboarding and Support: Setup of new users, including configuring TEAMS phones, and managing user accounts across multiple systems. Ensure smooth transitions by deactivating users as they leave CHIA. Perform Active Directory administration and support MFD and printer functionality. Troubleshoot and Resolve Issues: Perform analysis, diagnosis, and resolution of laptops, printers, LAN, and other hardware problems for end users. Analyze and resolve tier 1 and 2 issues, escalating any issues that require subject matter experts or vendor support. Act as a liaison between vendors and end users when outside troubleshooting/repairs are required. Optimize and Secure IT Operations: Take charge of deploying, repairing, testing, and inventorying software. Implement CHIA IT enterprise images for laptops, and install and patch operating systems and software applications, specifically building and patching Microsoft Windows desktop images to protect against viruses and malware. Streamline Device Management: Install, configure, and troubleshoot devices; utilize IT tools for remote management of desktops and laptops; track inventory. Provide user-friendly, on-site, or remote support to all CHIA users. Maintain Network and Communication Systems: Troubleshoot and resolve network issues. Install, configure, and support state-issued mobile devices and other peripheral devices. Perform system analysis and troubleshooting procedures related to the LAN/WAN infrastructure. Install and maintain communication connections between workstations, printers, etc. Here are the important qualifications we are looking for: Collaborative and Customer-Focused: * Ability to and commitment work collaboratively with internal and external groups to ensure excellent customer service and support. * Strong customer service focus and interpersonal skills. Excellent Communicator and Problem Solver: * Ability to analyze and resolve tier 1 and 2 issues, escalating when necessary. * Excellent written and verbal communication skills. * Ability to professionally communicate with employees at all levels of an organization. Experienced IT Professional: * 5+ years of experience supporting Microsoft Operating Systems, preferably in a service desk environment with a help desk ticketing system. * Possesses excellent technical knowledge of PC hardware and software, including Microsoft Windows 11, Microsoft Office Suite, Microsoft Exchange (including O365 and Azure), and Apple devices. * Technical knowledge in imaging, deploying, and administering Apple devices. Network and Security Savvy: * Showcases an understanding of network technologies such as LAN, WAN, VPN, and network protocols like TCP/IP, along with network diagnostic tools and techniques. * Demonstrates knowledge of system and network security protocols. Proficient in Active Directory and Documentation: * Possess experience with Active Directory account creation, password resets, distribution groups, and other AD functions. * Demonstrated knowledge of group policy management and creation. * Ability to produce and maintain documentation, knowledgebase articles, and training materials. Highly Organized and Detail-Oriented: * Detail-oriented and highly organized, able to handle a variety of tasks efficiently. * Demonstrated ability to prioritize workload and manage high-pressure situations effectively with minimal supervision. * Take initiative and complete complex technical tasks with minimal supervision. • As an IT professional, you may be required to work in-person additional days to meet operational needs and priorities. Comprehensive Benefits: When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Substitutions: An Associate’s degree in a related field may substitute for one (1) year of the required experience. A Bachelor’s degree or higher in a related field may substitute for the required experience. NAGE Unit 6: Customer Service & End User Support Level II; Deskside Support Specialist Salary is commensurate with experience Salary Range: Level 2 $77,290.20 - 116,401.48 An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Information submitted by applicants is collected through the JazzHR Platform, your submission of application materials constitutes your express consent for this information to be provided to JazzHR for processing. Please do not include any personally identifiable information with your application materials other than that specifically requested by CHIA. CHIA requests basic information such as name, address, telephone number, and email address. You may also self-identify with your race/ethnicity, gender, disability and/or veteran status. However, you should not provide more detailed personal information such as your date of birth or Social Security Number with your application materials. 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Job Description The Refresh Technician is responsible for managing and executing the process of upgrading and replacing the firm’s hardware. The technician ensures optimal deployment of desktops, laptops, mobile devices, and peripherals. This role includes deploying new systems, performing upgrades on existing systems and contributing to IT projects as needed. This ensures MFS’s hardware infrastructure remains up-to-date, efficient and secure. • Assessment and Planning: Evaluate the current hardware infrastructure and execute the refresh cycle as determined by MFS Manager., • Install, configure, and maintain operating systems, software applications, and system updates., • Deployment: Install and configure new hardware, ensuring minimal disruption to the organization's operations. · Data Migration: Ensure that data is securely and efficiently transferred from old hardware to new hardware. · Testing and Validation: Test new hardware to ensure it is functioning correctly and meets performance standards • Documentation: Maintain detailed records of the hardware refresh process, including inventory management and configuration details., • User Training and Support: Provide training and support to end-users on new hardware, addressing any issues or concerns they may have. · Assist with advanced system configurations, including imaging and deployment of desktops and laptops. · Participate in IT projects such as system migrations, software deployments, and infrastructure upgrades. · Maintain accurate records of issues and solutions in a ticketing system. · Manage and maintain IT asset inventories, ensuring proper documentation and lifecycle management. Requirements · Bachelor’s degree or equivalent. · 2-5+ years of experience in desktop support, IT helpdesk, or a similar role. · Strong knowledge of Windows, macOS, and common software applications (e.g., Microsoft Office). · Familiarity with network concepts (TCP/IP, DNS, VPN, DHCP). · Experience with system imaging, deployment, and hardware upgrades. · Strong problem-solving and analytical skills. · Ability to follow directions, manage time effectively, and handle multiple tasks. · Excellent written and verbal communication skills. · Team-oriented, with the ability to work independently and provide guidance to staff members. · Knowledge of IT security principles and experience implementing security measures. · Onsite 5 days per week · Overtime nights and weekends as required Other tasks and responsibilities as deemed appropriate

Job Description We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Cambridge, MA. This role involves providing comprehensive technical support for end-users, including both traditional desktop services and advanced cloud-related tasks within Azure. The ideal candidate will possess a strong background in Windows environments and demonstrate exceptional customer service skills while addressing a variety of technical challenges. Responsibilities: • Deliver onsite technical support to resolve end-user issues efficiently and effectively., • Manage and resolve escalated support tickets, ensuring timely solutions., • Provide assistance with both traditional desktop support tasks and advanced cloud services within Azure., • Perform software installation, uninstallation, and troubleshooting on approved applications., • Offer onboarding and offboarding support for employees, including device setup and account management., • Maintain and support conference room equipment and audiovisual systems., • Troubleshoot and resolve printer-related issues, including network, multifunction, and label printers., • Administer and manage Active Directory accounts, ensuring proper access and security., • Utilize tools such as Intune, Defender, and other Microsoft technologies to enhance system performance and security., • At least 3 years of experience in desktop support or a related technical role., • Proficiency in Windows 10 and 11 operating systems., • Hands-on experience with Microsoft Office 365 and Active Directory management., • Familiarity with Azure Active Directory and cloud-based services., • Knowledge of desktop imaging and hardware troubleshooting., • Experience with audiovisual equipment and conference room support., • Strong problem-solving skills and ability to provide excellent customer service., • Competence in using tools such as Intune, Defender, Duo, and other Microsoft technologies.

Job Description Under the direction of the Branch Supervisor and Branch Manager, provides a high level of quality of service to members and provides accuracy in transactions. Performs a variety of member service functions in conformance with established policies and procedures. Adhere to the PICK US culture through exceptional member service during every member interaction. Handles all member transactions with complete discretion and confidentiality. Duties and responsibilities Member Experience • Deliver an exceptional member experience every time by:, • Greeting members as they enter the branch., • Carefully listen during every member interaction., • Uncovering their financial needs through meaningful discussion and exploration., • Making educated product and service recommendations based on professional knowledge of same., • Providing financial solutions that meet the member's needs., • Following up to ensure satisfaction. Operational Proficiency • Able to quickly learn and adhere to all policies and procedures related to branch operations to include, but not be limited to, check cashing, deposit taking, cash drawer and branch settlement, online banking navigation, debit card issuance, cancellation and dispute commencement, branch opening and closing, audit requirements, BSA compliance requirements, vault and ATM/ITM administration, and other such functions., • Processing teller transactions, opening accounts for all account types, including business/organizations, IRAs, Trusts, Estates, submitting and processing loan applications., • Update member contact information, provide members with share and loan rates, process stop payments, order checks, provide members with share, loan and account information., • Provides teller transaction overrides and guidance to employees in Member Service Associate positions during complex member interactions, including challenging member transactions, large deposit and withdrawals., • Understanding the importance of opening, closing and balancing a branch accurately., • Ability to follow and assist team members with the Security Program policy. Business Acumen and Technical Knowledge • Able to quickly learn all functionalities and related benefits inherent in the products and services offered by the Credit Union., • Determine the necessary documents and information required to open business, trust and estate accounts, then communicate efficiently to members., • Demonstrate the ability to build relationships and alliances with members and colleagues., • Flexible with the willingness and ability to adapt to change., • Able to demonstrate a high level of proficiency with Mass Bay Credit Union's digital technology offerings., • Proficient with mobile smart phones and downloading applications. This includes the basics of texting, email and application management., • Proficient with desktop applications such as MS Office (Excel, Word, PowerPoint, Outlook)., • Proficient using the Internet (mobile and desktop) to search for and locate information., • Eager to embrace new and emerging technologies. Support "Pick US" • Identify growth opportunities, deepen existing relationships, and grow Mass Bay Credit Union's market share in the communities it serves., • In collaboration with branch management and internal business partners, uncover needs and make referrals to cross-sell products and services., • Engage in defined growth activities to include uncovering member needs, offering solutions, closing the business, onboarding, follow-up, outbound calling, and recording each point of customer contact in the Credit Union's system of record., • Participate in team meetings, contribute toward branch growth expectations, engage in Credit Union campaigns, and celebrate team successes., • May attend onsite visits to Mass Bay Credit Union SEG partner locations to discuss offerings to their employees. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma, or equivalent required. Three-five years' experience in a member service or banking environment. This position may be a 'key-holder' and as such, opening/closing the branch as schedules dictate. In the absence of a manager or supervisor, serves as the 'manager on duty'. Demonstrates leadership abilities, uses sound judgement in decision-making, and serves as a coach for staff members in a Member Service Associate role. Proven success in delivering a superior experience in a member-centric environment. Competencies To perform the job successfully, an individual should demonstrate the following additional competencies: Communication – Speaks clearly and persuasively, is an active listener, seeks clarification when necessary, writes clearly and concisely, participates in meetings. Teamwork - Exhibits objectivity and openness to others' views, gives and welcomes feedback, and contributes toward an energetic, positive team environment. Works well with others as a member of a team. Problem Solving/Decision Making - Identifies and resolves problems in a timely manner seeking assistance as necessary, develops alternative solutions, works well in group problem solving situations, uses sound judgement, holds oneself accountable for decisions made. Working conditions • Works mostly with a desk and chair., • At times will need to stand at the teller transaction area and office lobby., • Traveling to other branch locations may be required. Physical requirements • Ability to lift and carry objects up to 25 pounds., • Ability to use a keyboard, monitor and other standard office equipment. Direct reports N/A This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. Job Posted by ApplicantPro

Job DescriptionCompany Description Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. Today we support more than 4,600 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies. With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow. Job Description The Opportunity: We, at Flywire, are seeking a Desktop Support Engineer to oversee IT support needs at our Boston office. You will be responsible for providing and maintaining reliable employee connectivity of office IT systems and desktop solutions across our global workforce. You must be comfortable working independently and be willing to actively take on a range of responsibilities from setting strategy to completing individual requests • Facilitate new user on-boarding with the setting up of IT equipment and access, • Assist users in setting up video conferencing facilities, • Plan and manage capacity for hardware and software to cater to business needs, • Maintain IT facilities in the office and server rack, • Lead local IT vendor relationships, • Oversee and maintain an inventory of company assets, systems and peripherals, • Respond to helpdesk requests and work to improve the support process, • Assist with support tasks related to operating systems, software applications, wireless networks, networking, VoIP issues, and printers, • Provide technical training and guidance to both onsite and remote employees, • Create, update, and maintain knowledge articles in our knowledge management systemQualifications Here’s What We’re Looking For: • Bachelor of science or equivalent, • 3+ years of experience working in an IT support/help-desk environment, • 3+ of expertise with Mac OS X or Microsoft Windows Operating Systems. Working experience with Linux is a plus, • Knowledge of TCP/IP, DHCP, DNS, LAN, VPN and basic VoIP concepts, • Experience working in JIRA Service Desk or another applicable ticketing system, • Familiar with managing SaaS tools like Gsuite, Okta, Slack, Jira or Confluence, • Can work with a wide range of personalities and levels of employees from associates to C level executives, • Ability to travel 10% of the time as required, • Hybrid at least 3 days in office, • Candidates must be located within the Great Boston Area Additional Information What We Offer: • Competitive compensation, including Restricted Stock Units, • Employee Stock Purchase Plan (ESPP), • Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams), • Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media, • Dynamic & Global Team (we have been collaborating virtually for years!), • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates, • Be a meaningful part in our success - every FlyMate makes an impact, • Competitive time off including FlyBetter Days to volunteer in a cause you believe in and, • Digital Disconnect Days! We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions. The US base salary range for this full-time position is $75,000-$90,000 plus restricted stock units and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training. Your Talent Acquisition Partner can share more about the specific salary range for your preferred location during the hiring process. Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire. Flywire is an equal opportunity employer. #LI-Hybrid

Job Description "All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Facilities Support Location: Boston, MA, 02108 Duration: 06 Months Contract Pay Rate: $18.22/hr. Job Description: • Support Facilities and the support Services team at the Central office., • The ideal candidate would be on-site to support staff with facilities concerns and support an upcoming office relocation., • Facilities support: Must be able to lift/carry up to 50+lbs., • The candidate will be responsible for rearranging office furniture, generating and maintaining an organized inventory of office equipment., • Candidate will be responsible for supporting a major office relocation; prior experience with move coordination will be prioritized., • Must be tech-savvy, daily use of desktop computer/laptop, ability to create and manage Excel spreadsheets, participate in online meetings, and respond to emails in a timely manner. ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Job Description Tech Bar – Walk in Support We are seeking a proactive and customer-focused IT Support Technician to join our onsite Tech Bar team. This role will provide face-to-face technical assistance to end users, ensuring a high standard of service and effective resolution of technical issues. You will act as the first point of contact for walk-in and floor-walking support, maintaining a strong focus on customer experience. Key Responsibilities • Deliver high-quality, face-to-face technical support to end users via the Tech Bar and floor walking., • Maintain a customer-first approach, ensuring users are informed throughout the support process., • Collaborate with IT support teams to escalate and resolve issues efficiently., • Troubleshoot and resolve hardware, software, and connectivity issues for Windows 10, Windows 11desktops, laptops, and mobile devices., • Support Microsoft Office 365 applications, including Outlook, Teams, One Drive, and cloud storage platforms (e.g., Box)., • Perform device setup, configuration, and deployment for both Windows and Apple Mac/iOS environments., • Utilize tools such as Active Directory, Group Policy Objects, SCCM/SMS, and remote-control technologies to manage and support devices., • Assist with antivirus software management in an enterprise environment., • Maintain accurate asset inventory records and support asset management processes., • Proven experience providing in-person technical support in a customer-focused environment., • Excellent communication skills, with the ability to explain technical issues in simple terms., • Strong knowledge of Microsoft Windows environments within an enterprise domain setting., • Hands-on experience with Active Directory, SCCM/SMS, Group Policy, and remote-control methods., • Proficiency in supporting Windows 10, Microsoft Office 365, and Desktop/laptop hardware., • Experience supporting Microsoft Office applications, especially Outlook and Teams., • Familiarity with cloud-based storage solutions such as One Drive and Box., • Awareness of antivirus software management in enterprise environments., • Experience supporting Apple Mac OS and iOS devices., • Mobile device setup and deployment experience., • Comfortable working in a high-visibility, customer-facing role., • Able to balance desk-based support with proactive floor walking to provide at-desk assistance., • Focused on delivering an outstanding customer experience at all times.

Job Description Are you looking for a Career in IT? M&H Consulting LLC, an IT consulting firm in Massachusetts, is looking to fill a position for a field computer and networking technician. This position requires the employee to travel extensively to client sites on a daily basis in the North Shore, South Shore, Boston, and Metro West areas. Yearly salary starts at $50,000. A bachelor's degree is preferred for consideration, but not required, and strong reasoning, troubleshooting and communication skills are a must. Benefits include paid vacation time, paid sick time, a simple IRA plan with a company match, gas mileage payments, health coverage, dental reimbursement, paid smart phone, and quarterly bonuses. Details on the job description are included below. Schedule- Monday- Friday - 8:30am- 5:30pm includes 30-60 minute lunch On call schedule will be discussed during interview Additional Perks • Mentorship Program, • Annual merit increases based on performance, • On the job training, • Job Progression, • Paid sick time, • Gas mileage payments $3600 per year, • Smart Phone/Device reimbursement up to $1200/yr, • 3% IRA Company Match after 60 day probationary period ($1500-$1600), • Quarterly Bonuses are based on company profitability Minimum Relevant Work Experience: Entry level, experience preferred Minimum Education Level: Associates Degree Job Description: Maintains clients' computing and overall technical environment by identifying system requirements; installing upgrades; monitoring system performance, and resolving issues as they arise. Preferred Skills/Qualifications (knowledge of most of these is required): • Server Operating Systems, • PC and Apple Environments, • Routers, • Port Forwarding (NAT), • System Administration, • Network Hardware/Software Configuration, • Email Systems, • DNS, • DHCP, • Remote Access (VPN, Remote Desktop Connection, Terminal Server), • Various Software Installations, • Battery Backups, • Online Backups, • Establishes system specifications by conferring with users; analyzing work flow, access, information, and security requirements; designing system infrastructure., • Establishes system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating and system management systems; defining system and operational policies and procedures., • Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to vendor., • Secures system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation., • Prepares users by designing and conducting training programs; providing references and support., • Upgrades system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software., • Meets financial requirements by submitting information for budgets; monitoring expenses., • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations., • Protects organization's value by keeping information confidential., • Do you have a reliable vehicle that allows you to travel daily?, • Do you currently reside in one of these states: Massachusetts, Rhode Island, New Hampshire?, • IT support: 1 year (Preferred)

Job Description Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.

Job Description Z-TECH is seeking a sharp, customer-focused IT Support Engineer to join our growing team. This hybrid role blends remote flexibility with hands-on support at our Concord office and client locations across Greater Boston. You’ll work with a diverse mix of SMBs, nonprofits, and government clients, delivering high-impact technical solutions and white-glove support. We’re not just solving tickets - we’re building trust, automating intelligently, and staying ahead of the curve. If you thrive in fast-paced environments, love learning new tech, and enjoy working with a tight-knit team that values both precision and personality, we’d love to meet you! What You’ll Do • Provide Tier 2/3 support across desktop, network, and cloud environments (Windows, macOS, M365, Azure), • Onboard/offboard users with a white-glove approach, ensuring seamless transitions, • Build and configure systems (Mac/PC) using AutoPilot, imaging, and scripting tools, • Troubleshoot and resolve issues across endpoints, infrastructure, and SaaS platforms, • Collaborate on infrastructure projects, migrations, and security hardening initiatives, • Maintain compliance and inventory accuracy across user, device, and software assets, • 3–7 years of hands-on IT support experience (MSP background a plus), • Strong knowledge of Microsoft 365, Intune, Azure AD, and conditional access policies, • Experience with ConnectWise Automate/Manage, scripting, and software deployment, • Familiarity with SPF/DKIM/DMARC, anti-phishing tools, and basic cybersecurity practices, • Solid understanding of Windows Server, Active Directory, Group Policy, and virtualization (VMware), • Communicate clearly and professionally with clients and teammates, • Thrive in both autonomous and collaborative environments, • Stay organized, punctual, and proactive under shifting priorities, • Are passionate about learning and keeping pace with emerging technologies, • Hold a BS in Computer Science, Network Engineering, or equivalent experience, • Competitive salary with performance-based growth, • Medical, dental, and 401(k) with company match, • Generous PTO and paid holidays, • Expense reimbursement and gym membership, • Dog-friendly Concord office with a collaborative vibe Company DescriptionWe are an IT consulting firm providing comprehensive IT services to biotechs, pharma, financial firms, and more for over three decades. What makes us unique is that our highly professional staff has the opportunity to work together in a small, fast-paced environment while providing cutting-edge technical services and solutions to some of the most exciting startups and well-established companies in the Boston area as well as locations throughout the U.S. and globally.We are an IT consulting firm providing comprehensive IT services to biotechs, pharma, financial firms, and more for over three decades. What makes us unique is that our highly professional staff has the opportunity to work together in a small, fast-paced environment while providing cutting-edge technical services and solutions to some of the most exciting startups and well-established companies in the Boston area as well as locations throughout the U.S. and globally.

Job Description Why CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on-the-job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employees’ hard work and determination and REWARD results all while having fun! Our mission is to make life better by connecting people through innovative communication systems. Network Solutions is seeking a Business Application Developer to design, develop, and maintain secure, scalable low-code solutions that enhance operational efficiency. Utilizing platforms such as Microsoft Power Apps, Power Automate, SharePoint, and AI technologies, this role streamlines workflows, integrates data across systems, and drives impactful digital transformation initiatives. Responsibilities • Elicit business requirements, map current processes, and design scalable low-code solutions using Microsoft Power Platform., • Build and maintain responsive Power Apps (canvas/model-driven) with Dataverse and SharePoint integration., • Develop Power Automate flows (cloud/desktop) for approvals, notifications, data sync, and orchestration with error handling., • Configure and manage SharePoint Online: sites, lists, libraries, permissions, and document management., • Integrate solutions with Microsoft 365 and external systems via connectors, Graph API, and REST APIs., • Implement data modeling, security, and governance including DLP, role-based access, and compliance controls., • Establish ALM practices: solution packaging, source control (Azure DevOps/Git), pipelines, and environment migrations., • Conduct unit, integration, and UAT testing; monitor telemetry and optimize performance across devices., • Provide operational support: monitor flows, resolve defects, manage service requests, and enhance existing solutions., • Drive adoption through documentation, training, demos, feedback collection, and backlog prioritization., • Design and deploy AI features using AI Builder (OCR, prediction, sentiment, object detection)., • Build conversational copilots with Copilot Studio; integrate with Teams and automate actions via Power Automate., • Integrate Azure OpenAI or other LLMs via custom connectors; design prompts and apply enterprise guardrails., • Implement retrieval-augmented generation using Azure AI Search over SharePoint/Dataverse with security trimming., • Extend Microsoft 365 Copilot with plugins and Graph connectors to expose Power Platform data and actions., • Automate content understanding with SharePoint Syntex: classifiers, extractors, retention labels, and metadata routing., • Promote AI enablement: reusable prompt patterns, best practices, citizen developer training, and iterative feedback., • Collaborate with Systems Analysis team to determine feasibility of complex development requests., • Approach all opportunities with an AI solutions-based mindset., • Perform any other duties as assigned. Qualifications • Minimum of 2 years of application development experience., • Experience developing with Power Apps and Dataverse, including canvas and model-driven apps, Power Fx, component libraries, and data modeling., • Proficiency in Power Automate, including advanced expressions, JSON parsing, approvals, concurrency control, robust error handling, and modular child flows., • Familiarity with SharePoint Online, including site, list, and library configuration, content types, permissions, and automation using PnP, CLI, and PowerShell., • Skilled in integration and APIs, including standard/premium/custom connectors, Microsoft Graph, REST, webhooks, OAuth 2.0, JSON, and XML., • Experience with AI on the Power Platform, including AI Builder model creation and tuning (e.g., document processing, prediction), Copilot Studio bot design, analytics, and human handoff., • Knowledge of LLMs and Azure OpenAI, including prompt engineering, function calling, grounding with enterprise data, safety and guardrails, and token/cost management., • Strong understanding of Power Automate expression language and data shaping techniques, including variables, Select, Filter array, Compose, Join, and Parse JSON with well-defined schemas., • Ability to implement efficient querying and pagination using OData ($filter, $select, $expand), top/orderby, pagination control, and delta/change tracking (Dataverse/Graph)., • Experience designing triggers and managing concurrency, including trigger conditions, Apply to each parallelism, and parallel branch design., • Proficient in error handling and retry patterns, including try/catch/finally scopes, Configure run after, custom retries/backoff, Terminate action usage, and transient fault handling (429/5xx)., • Experience with modularization using solution-aware child flows, parameter passing, typed responses, reusable flow libraries, and connection reference management., • Skilled in long-running orchestration, including Delay/Delay until, Do until loops, approvals with custom responses, escalations, timeouts, cancellation, and compensation patterns., • Familiarity with bulk and batch operations, including SharePoint REST batch requests, Microsoft Graph batch, Dataverse HTTP operations (e.g., execute multiple), and large file chunking., • Demonstrated ability to manage multiple projects while maintaining accountability to processes, quality standards, and timelines., • Strong interpersonal and communication skills, with the ability to collaborate effectively across teams., • Able to meet strict deadlines in a fast-paced environment., • Capable of working independently with minimal supervision., • Ability to adapt to changing laws, technologies, and environments within the scope of right of way permit management and infrastructure development., • The capacity to effectively prioritize and manage tasks with minimal supervision, maintaining productivity and meeting deadlines in a remote work environment., • Knowledge of cable and fiber optic design and basic construction practices. Shift is full-time Monday – Friday between the hours of 8:00 am – 5:00 pm CST. Must be flexible, and willing and able to work outside normal business hours, as necessary. CCI Systems, Inc. is an Affirmative Action/Equal Opportunity Employer.

Job Description This position is 100% in the office Job purpose Provides quality information and exceptional member service and support by telephone and/or electronic communications. Adhere to the PICK US culture through exceptional member service during every member interaction. Handles all member transactions with complete discretion and confidentiality. Duties and responsibilities The Contact Center Associate is a key role within the Contact Center focused on providing exceptional service to Mass Bay Credit Union members in line with the credit union's multi-channel service strategy. Primary responsibilities involve communicating with members and prospects via phone, email, ITM and secure messaging. This role offers the development of skills and job knowledge providing for advancement opportunities across the organization. Member Service Experience • Verbal and written customer service skills across multiple communication channels, • Process transactions, member correspondence via the telephone and all electronic communications., • Provide outstanding member experience to Mass Bay members and prospects via phone, email, ITM, secure messaging and other channels utilized by the Credit Union., • Ability to support the departments' efforts to deliver exceptional member experience., • Review and complete online membership applications. Ensure all necessary documentation has been received and applicants meet the guidelines of membership acceptance., • Be able to demonstrate a high level of proficiency with Mass Bay Credit Union's products and digital technology offering. Operational Proficiency • Assumes additional responsibilities including projects, testing, training, etc. commensurate with experience. Embrace new and emerging technologies to support operations and members through flexibility and the ability to learn and adapt to change., • Work as team within the Contact Center and across Mass Bay Credit Union; Collaborate. Communicate. Support., • Identifies and reports fraud or suspected fraud occurrences. Is continuously aware of fraud engineering threats and knows what action to take to protect members and the Credit Union., • Transfer calls to the appropriate department., • Initiates address changes, member contact information updates, stop payments, debit card ordering, debit card cancellation, fraud disputes and account inquiries through each electronic channel utilized by the Credit Union. Business Acumen and Technical Knowledge • Proficient utilizing desktop applications such as MS Office (Excel, Word, Exchange), • Proficient with mobile technology/platforms/devices, personal computing systems, apps, and email/messaging platforms, • Systems proficiency and navigation, • Digital Technology (includes online banking & mobile platforms) Support "PICK US" • Submit referrals to other Mass Bay Credit Union departments to expand existing member relationships., • Strong advocacy for the Mass Bay Credit Union brand, • Engage in growth activities to include uncovering member needs, offering solutions, closing the business, follow-up, outbound calling and recording each point of member contact in the Credit Union's system of record. Qualifications • Associate or bachelor's degree and/or 6 months - 2 years' experience in a banking/financial services and/or contact center experience preferred Working conditions • Works mostly at desk with a chair., • Traveling to other branch locations may be required. Physical requirements • Ability to lift and carry objects up to 25 pounds., • Ability to use a keyboard, monitor and other standard office equipment. Direct reports N/A Job Posted by ApplicantPro