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Job DescriptionEnterprise ArchitectEmployment Type: Full-Time, Senior-LevelDepartment: Information Technology CGS is seeking an experienced senior-level Information Technology Enterprise Architect to support the I.T. business mission of a large-scale government enterprise’s IT infrastructure. The ideal applicant should demonstrate knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI. The applicant will also be tasked with collecting information for strategic business mission planning and IT investment. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The IT Enterprise Architect position requires the candidate to possess knowledge, experience, and abilities to broadly understand an organization’s various technologies and teaming with an organization’s leaders to collect information for strategic business mission planning and IT investment.- The IT Enterprise Architecture candidate will demonstrate s exceptional interpersonal and professional maturity and senior-level IT competency. Exceptional oral and written communication abilities and experience and knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI are superlative. - Experienced with various EA frameworks, including Zachman, and TOGAF, the EOUSA Enterprise Architect will provide a view for system owners, planners, designers, developers, and subcontractors to provide a holistic view of the enterprise from different perspectives with the understanding of budget constraints.- Additional demonstrated knowledge and experience in the following areas:- Demonstrated engineering abilities in Windows Desktop applications, remote access, MS Windows 7, SQL Server, VMware, EMC, SAN storage, Cloud as a service, Broadworks, Polycomm, BlackBerry, Apple iOS, information security, wireless technologies, system networking, etc.- Understanding and utilization of ITIL, project management (PMI), Agile, Configuration and Change controls.- Capability in providing technical engineering practices recommendations, advice, and enhancements from integration engagements of prior successful systems integrations.- Exceptional writing/verbal/interpersonal negotiation and communication skills with the ability to work confidently and independently with minor guidance. Ideally, you will also have:- VMware server and VDI understanding/experience.- Knowledge of PKI.- MS Windows 2003 Terminal Server.- MS Windows 2008R2 Server.- Cisco UCS.- Broadworks.- Polycomm.- BlackBerry, iOS, Android OS.- Project Management Professional (PMP).- ITIL.- CISSP. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: Command Investigations, LLC is seeking an Insurance Field Investigator with a minimum of three years experience to become part of a dynamic team. This is a great opportunity for individuals with prior SIU experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Pay: $28.00 – $32.00 per hour Schedule: Part-time, on-call. Due to the nature of this role, there is no guarantee of hours or case assignments; however, we pride ourselves on distributing available cases fairly. Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry. How We Take Care of You (for Full Time positions): • Accrued Paid Time Off, • Medical, Dental, Vision, and Life Insurance, • 401(k) Plan What You will Do: In this role, you will conduct claims investigations by gathering evidence, interviewing involved parties, documenting findings, and preparing comprehensive, detailed reports for client review. • Conduct investigations related to insurance claims, including workers’ compensation, general liability, auto, and property cases, • Obtain in-person recorded statements from claimants, witnesses, and involved parties, • Capture detailed scene photographs to support investigative findings, • Prepare comprehensive, factual, and well-organized investigative reports within required deadlines, • Review case materials and identify inconsistencies or areas requiring further inquiry, • Communicate effectively with clients and internal teams to provide case updates and ensure investigative objectives are met, • Utilize sound judgment and discretion while maintaining confidentiality and compliance with company standards, • Manage multiple case assignments simultaneously while prioritizing tasks to meet strict due dates, • Exceptional attention to detail and accuracy, • Strong work ethic with a willingness to learn and adapt, • Team-oriented mindset and open-minded attitude, • Ability to thrive in a focused, detail-driven, and repetitive environment, • Strong computer skills and working knowledge of Microsoft Suite, specifically in Word and Outlook, • 3-5 years of experience working as a field investigator required, • Prior experience with multi-lines investigations strongly preferred, • Reside within a 60-mile radius of the posted location required, • Multi-lingual is a plus, • High school diploma or equivalent required, • College degree strongly preferred, • Proficient reading skills and ability to follow directions required, • Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required, • Flexible to work overtime preferred, • Regular, predictable, and full attendance, as assigned, is an essential function of the job, • Willingness to work the required schedule The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The employee will be required to remember and understand certain instructions, guidelines, or other information., • The employee should have the ability to lift up to and including 25lbs/11.34kg on occasion., • The employee will be required to sit, stand, and/or walk for long periods at a time., • The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad. Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting-edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale. Command Investigations, LLC is an Equal Opportunity Employer.

Job Description RemX is hiring a reliable Part‐Time Accounting Specialist to support day‐to‐day accounting functions. This role focuses on bank reconciliations, reporting, and check processing and is ideal for someone with a solid accounting background who is looking for consistent part‐time hours. Location: South Charlotte (SouthPark Mall area) Hours: 16+ hours per week during normal business hours Pay: $24/hr Responsibilities • Perform bank and credit card reconciliations on a routine basis, • Pull and prepare financial reports from QuickBooks as requested, • Process and cut checks, ensuring accuracy and proper approvals, • Maintain organized and accurate accounting records, • Support general accounting and administrative tasks as needed Qualifications • Prior accounting or bookkeeping experience required, • QuickBooks experience (desktop or online) is required, • Strong attention to detail and accuracy, • Ability to work independently and meet deadlines, • Must be able to commit to at least 16 hours per week during standard business hours

Account Manager – Client Practice (Strategic IT Staffing & Consulting) 📍 Locations (required): Charlotte NC About the Role We're expanding our Client delivery and sales organization after 10 years of partnership and are looking for a high-performing Account Manager to help us elevate this relationship from transactional to strategic. This isn't a "drop-off-bagels” role. We're looking for a true hunter who thrives on opening doors, driving discovery conversations, and identifying opportunities before the requisition ever hits the VMS. Our Client portfolio is long-standing and proven, with hundreds of active managers who have bought from us in the past. The opportunity now is to go beyond order fulfillment and lead with sales, building relationships where business problems start, not where staffing transactions end. What You'll Do • Own and expand a defined Client portfolio, with a focus on proactive outreach and relationship development, • Hunt for new opportunities by leveraging existing buyer lists, historical req data, and LinkedIn to identify where future demand will emerge, • Drive consultative conversations that uncover project needs, pain points, and workforce gaps across Client's business units, • Collaborate closely with delivery and recruiting teams to ensure client satisfaction and timely fulfillment, • Track and analyze activity, opportunities, and performance metrics to drive continuous improvement, • A hunter by nature, comfortable navigating a large enterprise client with both structure and white space, • Curious and commercially minded, eager to ask "why” and "what's next,” not just "what's open”, • Experienced in IT staffing or professional services sales (ERP, Cloud, AppDev, Cyber, or Digital Transformation), • Confident leading client discussions from problem discovery through to talent delivery, • Organized, data-driven, and capable of managing multiple requisitions and relationships simultaneously You'll support Client projects in domains such as: • Business Operations: Contracts, Law Clerks, AML/KYC Analysts What We Offer • Competitive base salary plus a strong commission structure, • Draw option available for high-potential candidates, • Access to an established, growing Client program with significant white-space opportunity, • Collaborative team culture with direct executive mentorship and autonomy to run your territory, • 3–7 years in IT staffing, consulting sales, or client management

Job DescriptionSalary: Tax AccountantKohari Gonzalez Oneyear & Brown PLLC Ideal Candidate: • Bachelors degree in Accounting or related field, • CPA preferred combined with three to five years industry and/or public accounting experience, • At least 2 years financial statement reporting and corporate tax preparation experience preferred, • Ability to communicate with clients, management and peers, • Strong analytical and problem solving skills, • Ability to meet deadlines and work with minimal supervision, • Ability to maintain confidentiality with highly sensitive information, • Detail-oriented, strong organizational skills and the ability to prioritize and multi-task, • Experience with QuickBooks Desktop and QuickBooks Online software programs, • Experience with Thomson Reuters Accounting CS, Fixed Assets CS and UltraTax CS software preferred, • Prepare and/or review monthly financial reporting packages for clients., • Prepare and post adjusting journal entries in Accounting CS and/or QuickBooks as needed to organize the tax file for preparation., • Identify and organize client documentation. Coordinate with clients or internal staff to obtain missing information., • Prepare workpaper detail to summarize data and prepare for tax preparation., • Calculate and document book vs. tax differences for tax compliance process, calculate estimated quarterly taxes and prepare tax projections for planning purposes., • Maintain client fixed asset listing in fixed asset software program., • Prepare Federal and State Corporate, Partnership, Trust and Individual income tax returns., • Review accuracy of tax returns and identify and communicate potential tax savings strategies to management., • Respond to client inquiries, Internal Revenue Service and state and local tax authority notices., • Provide support on ad-hoc requests and related special projects, as required., • Medical, dental & vision insurance, • 401(k) retirement plan with company match, • Paid time off, • Flexible work schedule

Job Description We are seeking a Sr. IT System Engineer to join our global Applications and Endpoint delivery team where they manage solutions and configuration of Horizon, RDS, Published applications, Client desktop-VDI OS and applications. The team also supports client file/print services infrastructures and Mobile MDM services through Intune. Candidate having a background in Citrix or Azure AVD is also desirable. You will work independently on high-level assignments and strategic initiatives, providing necessary details for successful implementation. Sr. IT System Engineer will identify gaps in processes and technologies, research potential solutions, and are recognized as technical experts in their areas. You can lead small project teams, collaborate with business key users and IT teams to accomplish tasks, resolve issues, and test changes or new solutions. Location - Charlotte, NC Hybrid 2 days in office per week Travel - 2 - 4 times a year, 1 week of travel at a time. Domestic or International. Benefits • Competitive compensation with bonuses, • Great health benefits, • Paid time off, • Paid company holidays, • Strong company match to 401(k) contributions, • Tuition reimbursement program, • Paid parental leave RESPONSIBILITIES AND DUTIES Desktop and Applications Virtualization • Support data center hosted Horizon VDI and Published applications delivery infrastructure, • Build, test, and maintain corporate VDI Operating Systems images, • Identify requirements and research solutions for projects and tasks, • File share and printer solutions/services management, • Provide technical expertise and define strategies for supporting these solutions, • Support Hybrid MECM and Intune solutions and infrastructure, • Support OS and applications deployment infrastructure and solutions for Mobile and hybrid windows devices, • Stay current with technologies to support local and hybrid projects requirements QUALIFICATIONS / REQUIREMENTS Technical competencies • Ability to take requirements, plan, and deliver complex solutions., • Designed, built and deployed IT solutions, • Lead projects and support team members., • Knowledge of system engineering principles and best practices., • Understanding of Horizon, Citrix, VDI, Azure Virtual desktop, RDS or comparable solutions, • Knowledge of scripting languages (PowerShell preferred)., • Good level of English (spoken and written)., • Team spirit and good multicultural interpersonal skills., • Good documentation and planning skills., • Strong critical thinking and high functional logic., • Self-organized mindset., • Good communication skills. Education /Experience: • 4-year degree or equivalent combination of education and experience., • 3+ years of experience with implementing and supporting RDS, Horizon, Citrix, or AVD environments., • 2+ years of experience with infrastructure systems supporting MECM/Intune and deployment of desktops and applications a plus. The base compensation range for this role is $115,000-$140,000. Base Compensation is influenced by many factors including, but not limited to: time in the role, previous experience, skills, knowledge, performance, work requirements, internal equity, and business / economic conditions. Please note, we will not be providing immigration-related sponsorship now or in the future for this role. Company DescriptionThe Asahi Kasei Group operates with a commitment of creating for tomorrow. Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the changing needs of those around the world. We look for candidates that offer a fresh perspective and a variety of skills to help us achieve our commitment.The Asahi Kasei Group operates with a commitment of creating for tomorrow. Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the changing needs of those around the world. We look for candidates that offer a fresh perspective and a variety of skills to help us achieve our commitment.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Wells Fargo, Lowe's Companies, Inc. or other leading organizations in the Charlotte area. Are you eligible? You can apply to Year Up United if you are: • A high school graduate or GED recipient, • Eligible to work in the U. S., • Available Monday-Friday throughout the duration of the program, • Highly motivated to learn technical and professional skills, • Have not obtained a Bachelorʼs degree In-depth classes include: • Banking, • IT Support, • Application Development, • Data Analytics

Job Description SUMMARY: The Assistant Director of Student Financial Services – Student Accounts is a full-time, benefits-eligible position responsible for overseeing student billing, account management, and receivables operations within the Office of Student Financial Services (SFS). This role manages tuition and fee assessment, payment processing, financial aid application to accounts, reconciliations, and collection activities to ensure accurate records and adherence to institutional policies. The position performs accounting functions—including journal entries, general ledger maintenance, and receivables monitoring—and collaborates closely with Finance & Accounting on month-end and year-end processes, audits, regulatory reporting, and IRS tax compliance. The Assistant Director reports to the Director of Student Financial Services and indirectly to the University Controller. Note: This position is on-campus and requires regular, in-person interaction with students and families and is ideal for candidates comfortable working in a student-centered environment. This position is exempt from provisions of the Fair Labor Standards Act (FLSA) and is not eligible to earn overtime pay or compensatory time off for hours worked above 40 in a single work week. This position is not eligible for visa sponsorship. Essential Duties and Responsibilities: Student Accounts Operations • Deliver superior customer service to students and families via email, phone, and text., • Maintain and enhance billing processes within the Jenzabar (J1) campus system., • Review charge batches and ensure accurate student billing., • Share responsibility for the student refund process in collaboration with SFS and Accounts Payable., • Prepare timely and accurate journal entries with supporting documentation., • Ensure all approved Student Accounts journal entries are posted to the general ledger., • Prepare monthly analysis and reconciliation of assigned general ledger accounts., • Investigate and resolve discrepancies, ensuring reconciling items clear promptly., • Ensure timely, thorough, and accurate month-end close for Student Accounts., • Maintain records and prepare data for IRS Forms 1098‑T and 1042‑S using J1 Desktop and external tax portals., • Serve as the primary SFS liaison to student-facing offices such as the Registrar, Pulliam Center for International Education, and Student Engagement., • Work closely with Information Technology Services on systems related to student billing, tax reporting, and technical troubleshooting., • Bachelor’s degree in accounting, finance, or a related field (or equivalent combination of education and experience)., • 1–3 years of accounting systems experience; higher education or nonprofit experience preferred., • High proficiency in Microsoft Excel, accounting software, and Windows applications; experience with Jenzabar J1 Desktop preferred., • Exceptional attention to detail and consistent ability to produce error-free work., • Strong organizational skills with proven follow-up and follow-through., • Ability to manage multiple priorities in a fast-paced environment., • Ability to clearly communicate complex accounting information to diverse audiences., • Strong problem‑solving skills with the ability to analyze and resolve complex issues., • Excellent written and verbal communication skills with a record of proactive communication., • Ability to quickly learn and apply new systems and processes. If this position sounds like a great fit, please submit the following: • A cover letter addressing your qualifications and relevant experience, • A current résumé About Queens University of Charlotte Located in the heart of the nation’s second fastest growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors. Because of our history of innovation and our legacy of strong leadership, Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger. Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges. By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community. Queens University of Charlotte aims to be a leading comprehensive university, distinguished by its commitment to transforming the lives of its students and enhancing the intellectual and cultural fabric of its community. Queens is a campus where diversity, equity, and inclusion are core values. The mission of Queens is to provide transformative educational experiences that nurture intellectual curiosity, promote global understanding, encourage ethical living, and prepare individuals for purposeful and fulfilling lives. To this end, the University recruits talented faculty, staff, and students from across the United States and around the world. Queens encourages applications from women, people of color, people with disabilities, and members of other protected classes and historically minoritized communities. The University also invites applications from individuals who are prepared to provide a rich and varied educational experience to our increasingly diverse student body and to collaborate with colleagues to make Queens an equitable and inclusive place to live, learn, and work. Queens works to provide an accessible living, learning, and working environment for current and prospective faculty, staff, and students and visitors to our campus. If there are accommodations, we can provide to make your application process more accessible, please contact the Director of Human Resources (, 704-337-2297). The position duties and responsibilities listed above should be able to be completed with or without reasonable accommodations. HR works in partnership with employees to manage the workplace accommodations process. Benefits Queens offers comprehensive benefits to eligible employees, including: medical, dental and vision insurance, domestic partner benefits, a 403b retirement plan, with two options (pre-tax or post-tax (Roth) contributions) with a generous match, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, disability insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free access to the Levine Center, wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.

Job Description Director of Platform Engineering & Operations Location: Charlotte, NC (Onsite) Reporting to: Chief Technology Officer (CTO) South End Charlotte, Software company. In Office Role Summary The Director of Platform Engineering & Operations is responsible for COMPANY’s entire technology platform—overseeing both customer-facing systems and internal infrastructure to ensure 24x7 availability, security, and scalability across Azure cloud and on-premise environments. This hands-on leadership role balances technical execution and strategic management, including building a high-performing team, driving operational excellence, implementing security controls, and supporting the company’s rapid growth. Key Responsibilities Leadership & Strategy · Build, mentor, and retain a team of 8 engineers across infrastructure/network, DevOps/SRE, and desktop/end-user support, providing technical coaching, career development, and performance management. · Own platform strategy, roadmap, and execution to meet business goals and customer SLAs · Define and track operational KPIs (availability, MTTR, change success rate, incident volume, cloud cost efficiency) and present regular updates to the CTO and executive team. · Take full ownership of platform strategy, roadmap, and execution aligned with business objectives, product needs, and customer SLAs. · Establish operational cadence: incident reviews, change advisory board, service desk metrics, team retrospectives, and continuous improvement culture. Platform Operations & Architecture · Own the design, implementation, and 24x7 operation of COMPANY’s hybrid infrastructure (Azure + on-premise) supporting both production and internal corporate systems. · Ensure high availability, scalability, performance, security, and cost efficiency across all environments. · Hands-on architecture and implementation of cloud infrastructure, networking, identity management (Azure AD/Entra, RBAC), storage, backup, monitoring, and observability. · Drive cloud optimization initiatives: rightsizing, reserved capacity, architectural improvements, and cost governance across Azure workloads. · Define and enforce platform standards for networking, security, identity, logging, alerting, and operational discipline. DevOps & Site Reliability Engineering · Lead DevOps and SRE transformation: implement CI/CD pipelines, Infrastructure as Code (Terraform, ARM/Bicep), containerization (Kubernetes), and modern deployment practices · Hands-on implementation of Kubernetes clusters, container orchestration, service mesh, and cloud-native architecture patterns · Establish SRE principles: error budgets, SLOs/SLIs, blameless postmortems, observability (metrics/logs/traces), and reliability engineering culture · Build and optimize CI/CD tooling and workflows to improve release velocity, reduce deployment risk, and increase developer productivity · Implement robust change management processes (risk assessment, testing, communication, rollback procedures) that balance speed, safety, and audit readiness Information Security & Compliance · Implement security and compliance controls, including access management, logging and monitoring, vulnerability management, incident response, and audit evidence collection. · Establish security best practices across infrastructure: network segmentation, firewall rules, encryption (data at rest/in transit), secrets management, privileged access management. · Lead incident response for infrastructure and platform issues, including root cause analysis, remediation, and process improvements. · Own Disaster Recovery strategy and execution: define RPO/RTO targets, architect multi-region and hybrid DR solutions, develop runbooks, and conduct regular DR testing · Ensure backup and restore capabilities across all critical systems with documented procedures and validated recovery processes Desktop & End-User Support · Oversee desktop, endpoint, and telecom services (laptops, mobile devices, productivity tools, collaboration platforms, voice/conferencing) to deliver reliable, secure employee experiences · Implement IT service management practices (incident, request, problem, asset management) with clear SLAs and user satisfaction metrics · Manage vendor relationships across infrastructure, telecom, SaaS, and managed services—evaluate contracts, optimize licensing, and ensure service quality Required Qualifications · 10+ years of progressive experience in IT infrastructure and operations, with at least 3–5 years in a leadership role managing teams delivering hybrid cloud environments. · Deep expertise with Microsoft Azure including compute (VMs, App Services, Functions), networking (VNets, NSGs, load balancers), identity (Azure AD/Entra, RBAC), security, monitoring, and cost management. · Proven track record architecting and operating highly available, mission-critical systems supporting 24x7 customer-facing platforms at enterprise scale. · Strong background in security and compliance, with experience implementing controls · Demonstrated leadership of DevOps/SRE teams with hands-on experience building CI/CD pipelines, managing Kubernetes clusters, implementing Infrastructure as Code (Terraform, ARM/Bicep), and operating observability platforms · Solid understanding and ownership of change management processes (ITIL or similar) including change advisory boards, risk assessment, and audit-ready documentation. · Hands-on experience designing and executing Disaster Recovery strategies in cloud and data center environments, including DR testing and runbook development. · Experience overseeing desktop/end-user support and telecom services in a growing, distributed organization. · Proven ability to recruit, develop, and retain high-performing technical teams with a coaching-oriented leadership style · Excellent communication and stakeholder management skills—ability to translate technical complexity into business impact for executive and non-technical audiences · Thrives in fast-paced, dynamic environments with rapidly changing priorities and ambiguity · Strong ownership mentality: you take accountability for outcomes, drive issues to resolution, and lead by example Preferred Skills · Experience in B2B SaaS, telematics, fleet management, IoT, or other real-time, data-intensive platforms serving enterprise customers · Familiarity with ITSM tools (Jira Service Management, ServiceNow), configuration management databases (CMDB), and IT asset management practices · Experience with observability and monitoring platforms (Datadog, New Relic, Prometheus/Grafana, Azure Monitor, Application Insights) · Background supporting real-time GPS tracking, vehicle telematics, or IoT device management platforms · Relevant certifications: Microsoft Certified: Azure Solutions Architect Expert, Azure Administrator Associate, CISSP, CISM, ITIL Foundation or higher · Experience scaling infrastructure to support rapid business growth (2x–3x revenue in 2–3 years) · Prior experience operating in regulated or compliance-driven environments (SOC 2, ISO 27001, HIPAA, FedRAMP) · Hands-on experience with Azure Kubernetes Service (AKS), Azure DevOps, GitHub Actions, or similar CI/CD platforms · Understanding of fleet management industry compliance requirements (FMCSA, ELD mandates, hours-of-service regulations)

Job Description Be Part of a High-Performing Automation Team This role sits within an established RPA Community of Service supporting a high-volume Sales vertical with a strong pipeline of planned deliveries and ongoing enhancements. The team is focused on building scalable, well-governed automations that integrate with core enterprise platforms, including SAP. The environment favors hands-on, heads-down developers who enjoy solving real business problems through clean, reliable automation. This position runs in tandem with an internal full-time hire and plays a key role in accelerating delivery across multiple sales-driven initiatives. What’s In Store For You • Contract engagement with the potential to extend based on project demand, • Hybrid work environment with in-office collaboration 2–3 days per week, • Opportunity to work on multiple concurrent RPA initiatives with real business impact, • Design, develop, test, deploy, and support UiPath-based RPA solutions aligned to enterprise best practices, • Build and enhance automations supporting the Sales organization, including integrations with SAP, • Collaborate with IT and business partners to identify automation candidates and improve existing processes, • Contribute reusable components and patterns to the shared RPA library, • Write and maintain technical documentation for automations and components, • Troubleshoot, debug, and optimize existing automations to improve reliability and performance, • Strong hands-on experience developing automations using UiPath (primary technology), • Solid foundation in Robotic Process Automation concepts, design principles, and best practices, • Proficiency in at least one high-level programming language such as Java or C#, • Experience automating against enterprise systems such as SAP, • Familiarity with SDLC practices, including development, testing, deployment, and support, • Ability to analyze business processes and translate them into efficient, scalable automations, • Experience with Java + Selenium in support of automation use cases, • Exposure to Power Automate / Power Automate Desktop, • Familiarity with integration formats such as JSON, XML, or EDI, • RPA certification (UiPath or equivalent), • Experience working in Agile or matrixed delivery environments

Job DescriptionISSOEmployment Type: Full-Time, Experienced Department: Information Technology CGS is seeking an Information Systems Security Officer (ISSO) with DIACAP and/or RMF experience who has deep expertise in security assessment documentation to support Dept. of Commerce systems and efforts to achieve their Authorization to Operate (ATO). This position is located at the client site in the Herbert Hoover building in Washington, DC. The scope of this position includes full life-cycle Assessment and Authorization (A&A) management through all 6 Steps of the RMF process in support of the Government ISSM.In this role, you’ll conduct security assessment, and information system security oversight activities in accordance with NIST 800.53 that support systems from the perspective RMF requirements. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Review systems to identify potential security weaknesses and recommend improvements to amend vulnerabilities, implement changes, and document upgrades. - Maintain responsibility for managing cybersecurity risk from an organizational perspective. - Identify organizational risks, prioritize those risks, and maintain a risk registry for escalating and presenting those risks to senior leadership.- Provide security guidance and IS validation using the National Institute of Standards and Technology (NIST) RMF, DoC, and local security policies.- Providing configuration management (CM) recommendations for information system security software, hardware, and firmware and coordinating changes and modifications with the ISSM, Security Control Assessor (SCA), and Authorizing Official (AO).- Maintain vulnerability scanning tool compliance, such as HBSS or ACAS, and patch management, such as IAVM to ensure IT staff pushes patches to all systems in an effort to maintain compliance with all applicable directives, manage system changes, and assess the security impact of those changes.- Support security authorization activities, including transitioning from the legacy Information Assurance Certification and Accreditation Process (DIACAP) to compliance with the DoC RMF.- Provide subject matter expertise for cyber security and trusted system technology. - Apply advanced technical knowledge and analysis of specialized functional areas in task requirements to develop solutions to complex problems.- Research, write, review, disposition feedback, and finalize recommendations regarding cyber security policy, assessment and authorization assessments (A&As), security test and evaluation reports, and security engineering practices and processes. - Conduct research and write risk assessment reports to include risk thresholds, evaluation, and scoring.- Support analysis of the findings and provide expert technical guidance for mitigation strategies, including implementation advice on the cyber security risk findings, and other complex problems. Qualifications:- Bachelor’s Degree.- A minimum of five (5) years experience as an Information Assurance (IA) Analyst, ISSE, ISSO, or similar role in ATO package development, including generating security documentation for requirements, security control assessment, STIG and IAVA compliance, Standard Operating Procedures, test results, etc.- eMASS experience.- Professional security certification such as: CCNA Security, CySA+, GICSP, GSEC, CompTIA Security+ CE, SSCP, or higher.- Strong desktop publishing skills using Microsoft Word and Excel.- Experience with industry writing styles such as grammar, sentence form, and structure.- Ability to multi-task in a deadline-oriented environment. Ideally, you will also have:- CISSP, CASP, or a similar certificate is preferred.- Master's Degree in Cybersecurity or related field.- Strong initiative, detail orientation, organizational skills, and aptitude for analytical thinking.- Demonstrated ability to work well independently and as a part of a team.- Excellent work ethic and a high commitment to quality. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.Health, Dental, and VisionLife Insurance401kFlexible Spending Account (Health, Dependent Care, and Commuter)Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Systems Engineer How this Role Makes an Impact The Imagine team is a growing company, and we are inviting a motivated Systems Engineer to join our talented team! The Systems Engineer will build and deliver the mission critical infrastructure for our clients and enterprise systems. This role is a key position that will ensure our infrastructure has optimal performance, the highest level of security, and the best technical solutions for our clients and the Imagine team! The Imagine team has a reputation for excellence, and we will provide you with the tools needed to succeed in this role. This is an ideal position for someone who enjoys delivering quality technical solutions in a fast-paced work environment. Prior experience with supporting an internal network infrastructure is required for success in this role. We are an innovative company that evolves quickly, so come ready to learn & provide solutions at a fast pace! Essential Duties • Design, provision, configure, and maintain hyperscaler infrastructure that is secure, scalable, and highly available., • Provision, configure, release, and maintain hyperscaler infrastructure as code using tools such as Terraform., • Work collaboratively to define infrastructure and deployment requirements., • Design, modify, develop, write, and implement software solutions for Continuous Integration and Continuous Deployment (CI/CD) processes., • Administrate backup, security and redundancy strategies., • Design information and operational support systems to include metrics, logging, and monitoring of hyperscaler platform(s)., • Continuous improvement of scripts to increase system efficiency and lower human intervention time on any tasks., • Monitor installed systems and infrastructure., • Configure, test, maintain and install application software, system management tools and operating systems., • Screen and analyze application performance for bottlenecks and recommend solutions., • Work with developers to determine and apply fixes to performance solutions., • Create relevant system documentation and helpdesk knowledgebase articles, • Perform and assist with inventory management of software licenses, software, hardware, and other IT supplies, • Work in ticketing queue to resolve internal and client IT requests according to set Department response times, • Assist in IT projects, as assigned including virtualization, monitoring, server maintenance, system backups and any special IT projects, • Assist in the planning and deployment of future applications and systems throughout the enterprise., • Conduct system audits of technologies implemented as requested., • Preserve assets by implementing disaster recovery and back-up procedures and information security and control structures as outlined in company policies and approved by management., • Maintains quality service by following organization standards., • Maintains technical knowledge by attending educational workshops; reviewing professional publications; benchmarking state-of-the-art practices., • Contributes to team effort by accomplishing related results as needed and on time., • Develops, updates, communicates and implements approved SOP’s, as needed., • Work independently with coworkers to research problems and find solutions., • Other IT-related tasks as assigned. Education and/or Experience Needed • Minimum of a degree from an accredited college or university in an IT-related field, • Minimum of 3+ years of hands on IT experience with a hyperscaler orientation Qualifications You Must Have • Documented working experience with Microsoft Windows Environments, both server and desktop operating systems., • Documented working experience supporting Microsoft SQL Server, Remote Desktop Services/Terminal Services, and Web Server services (IIS)., • Documented experience with Microsoft Azure Cloud and/or Amazon Web Service in both an infrastructure and application context., • Documented experience building with infrastructure-as-code tools creating automation to solve problems., • Strong understanding of how to secure cloud environments and meet compliance requirements., • Experience with configuration, installation, maintenance, support and troubleshooting of Windows Servers and Desktops., • Experience supporting internal network infrastructure including switches and firewalls. Dell or Cisco Switches and Fortinet FortiGate Firewall experience desirable., • Working knowledge of computing hardware including SAN and NAS devices as well as virtualization technologies (Hyper-V preferred)., • Working knowledge of Active Directory, Group Policy, DNS, DHCP, and other Domain Level functions., • Excellent attention to detail and the ability to prioritize and deliver quality in a fast-paced environment, • Advanced analytical and problem-solving capabilities, • Comfortable operating in a complex environment, • Good communication skills both verbal and written Preference given for: • Experience developing automation workflows and routines using open-source tools., • Experience with source control and development workflows (git, gitlab, Bitbucket, etc.)., • Experience in CI/CD Pipeline Setup., • Hands-on experience deploying and managing infrastructure with Terraform., • Experience with Object Oriented programming patterns/practices., • Experience with relational databases (SQL)., • Experience with Kubernetes. Employment Type • Full-Time, Exempt Reporting Structure • Director of Enterprise and Midrange Platforms Work Environment Working conditions are normal for an office environment. Occasional nights and weekends will be required. Up to 5% travel may be required. At ImagineSoftware, we have a role to play in contributing to an inclusive world. We work every day to lead with our values and beliefs that enable you to develop your potential and bring your full self to the workplace. Our culture of diversity and inclusion enables more creative thinking and better ideas for addressing a more diverse market. We hire driven people from all backgrounds because it makes us a great company, and because it’s the right thing to do. If you share these values, you will find a home at ImagineSoftware.

Job DescriptionDescription: Publishing Concepts, LP (PCI) is a Fortune 100 Best Companies to Work For, headquartered in Dallas, Texas. For over a century, we have partnered with universities and nonprofit organizations to deepen alumni engagement and strengthen the relationships that fuel philanthropy. At PCI and our StoryCause fundraising division, we help institutions capture alumni and donor stories at scale, turning meaningful conversations into insights that inspire giving. By combining human connection with data-driven insight, we help advancement teams build stronger donor relationships and ultimately inspire greater generosity for the missions they serve. Our work sits at the intersection of storytelling, relationships, and philanthropy. Every conversation we facilitate helps institutions better understand the people who care about their mission, unlocking deeper engagement, stronger communities, and generating long-term financial impact for the institutions we serve. Through PCI and our StoryCause fundraising department, we help universities and nonprofits capture donor stories at scale, transforming conversations into meaningful insights that inspire giving. We don’t just strengthen connections — we capture, curate, and preserve the world’s stories. Inside Sales Associates Job Description We are seeking a highly motivated and detail-oriented Inside Sales Associate to join our team. Your primary responsibility is to engage with clients and guide them through our sales process with exceptional professionalism and efficiency. This role demands keen attention to detail, a commitment to following established processes, and a proactive approach to closing deals while ensuring excellent attendance! What you bring: • A love for sales and a positive, challenge-driven mindset., • Resilience, dedication to excellence, and a results-oriented approach., • Exceptional communication, active listening, and genuine empathy to connect with clients across a variety of Partners., • Goal-oriented, coachable, and motivated to deliver an outstanding experience on every call., • Strong keyboarding, spelling, and attention to detail. Our Culture! At PCI, we don’t just work, we connect, celebrate, and grow together. Our team thrives on joy, recognition, and continuous growth, guided by our five core values: Pursue Excellence Purposefully, Act with Integrity, Innovate a Culture of Fun & Relationships, Unlock Human Potential, and Lead with a Servant’s Heart. We promote from within, support each other, and challenge ourselves every day to make meaningful connections and leave a lasting impact. If you want to do work that matters and be part of a team that’s purpose-driven, as it is fun, we want to meet you! Inside Sales Responsibilities: Inbound and Outbound Calls: • Follow our established sales processes and scripts to ensure consistency and maximize success. Continuously improve your understanding and execution of these procedures., • Build value throughout the call, update client records, and pitch three branded apparel and commemorative books offerings on every call. Light fundraising and donation collection., • This position is remote; however, the employee must reside permanently in one of the following states: AL, AR, FL, GA, KS, MI, NC, OK, SC, TN, TX, or VA., • Minimum 1 year of total work history - professional sales experience or 4-year college degree (preferred)., • Minimum High School Degree or Equivalent., • Must complete a background check within 48 hours of receiving an offer., • Must complete a reference check (3 professional references needed)., • Must have a quiet workspace: Free of disruptions for professional call handling., • Experience preferred in making high-volume sales calls., • Must have hard-wired Internet Connection: We are unable to work off Wi-Fi., • Must have a Download speed above 10/Upload Speed above 5., • Must have a quiet and distraction-free work environment at home conducive to making and receiving calls professionally. Must be able to sit for long periods of time. Inside Sales Associates Pay Rate and Schedule: • Rate of pay: $16 per hour + uncapped commission., • Average Associates earn $40K to $45K per year!, • Top Performers earn $45K plus per year!, • Must be able to work any 8-hour shift between 8 am CST and 8 pm CST., • Scheduled one-hour lunch and two 15-minute breaks daily., • Monday - Friday, offering full-time shifts only. Additional Company Awards Texas Great Place to Work: (2 consecutive years) Best Companies to Work for in Texas (6 consecutive years) Top 100 Places to Work: Dallas Morning News (7 consecutive years) Dallas 100: SMU Caruth Inst for Entrepreneurship (3 consecutive years) Top 100 Places to Work: San Antonio Express-News (2 consecutive years) San Antonio Business Journal: Best Places to Work (3 consecutive years) Virginia Top 100 Places to Work: Inside Business, The Hampton Roads Business Journal (2 consecutive years) Virginia Business: Best Places to Work (3 consecutive years) Arkansas Arkansas Business: Best Places to Work (2 consecutive years) National Intl. Customer Management Institute (ICMI) - 2021 Top Workplaces 2021, 2022 - received 7 Culture Excellence Awards Inc.5000 Fastest Growing Companies in America - 2020 with a growth rate of 102.48%, putting us in rarefied company with organizations such as Microsoft, Timberland, Vizio, Intuit, Chobani, Oracle, and Zappos.com Learn more about PCI PCI is firmly committed to the principle of equal employment opportunity. PCI offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military, and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check. #ZR

Job DescriptionMission The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies What You'll Do • Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and — when needed — C++., • Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability., • Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities., • Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform., • Take ownership of full lifecycle of features: conception → design → implementation → testing → release → maintenance. Ensure quality, reliability, and consistency across releases., • 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM)., • Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code., • Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability., • Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software., • Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant)., • Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions., • Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus., • Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks., • Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load)., • Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions., • Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications., • Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications., • A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience., • A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker., • Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect)., • Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Underwrites renewal business, working with a high degree of autonomy and authority issued by the Underwriting Manager on assignments of varying complexity, hazard grade, and premium. Reviews agency book of business as well as profit/growth results and trends. Develops strategies to maximize territory results. Coaches and mentors new and less experienced peers. Acts as a subject matter expert to the underwriting team. Routinely participates in projects and initiatives. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Responsibilities • Underwrite and process assigned renewal policies with a high degree of independence. Gather, analyze and evaluate risk exposure through appropriate risk documentation. Adopt proactive actions and/or make proactive recommendations to improve risk profitability. Apply knowledge and understanding of coverage forms, rating plans and guidelines in the selection and pricing of individual risks. Ensure adequate pricing of individual risks through proper classification, accuracy of information and adherence to company underwriting standards and philosophy., • Respond to agents' inquiries on coverage and adjust policy information based upon prescribed authority. Aggregates common agency questions/responses as a reference for the region., • Work within a higher authority level to quote, accept, decline, modify and renew risks within territorial assignment in accordance with accepted underwriting guidelines. Work in collaboration with Agents, AMS, team members and other departments to grow and maintain a profitable book of business., • Provide guidance to internal and external customers regarding various underwriting information. Independently and effectively communicate underwriting decisions and appetite at the individual account and portfolio level to internal and external customers. Reinforce the ease of doing business with Selective by meeting or exceeding customers' expectations and service quality on a consistent basis., • Develop and maintain highly effective working relationships with internal and external customers, peers, and management. Conduct routine agency visits. Communicate openly and in a timely fashion. Work diligently to achieve individual and team goals. Act as an advocate for and early adopter of departmental initiatives., • Conduct continuous profit and growth analysis by territory and agency as assigned. Monitor premium retention with the use of electronic reporting tools. Increase renewal premium by cross-selling additional coverage, products, or value-added services., • Actively train and develop less experienced underwriters. Provide CLAS coverage and system training to both internal & external customers. Provide line of business or segment specific expertise to the department., • Participate in or lead projects and initiatives. Actively support continuous improvement by routinely suggesting best practices and process improvements., • Develop and maintain up to date knowledge of industry trends, company products/services and competitive activity within assigned territory. Knowledge and Requirements • Highly proficient written and verbal communication skills., • Possesses extensive underwriting technical skills and broad knowledge of company products and underwriting guidelines., • Highly effective influencing and negotiation skills., • Ability to solve problems and make sound decisions based on diverse perspectives and effective use of data in a timely manner, even when faced with imperfect information., • Effectively manages and executes on the appropriate balance between strategic thinking and attention to detail., • Ability to effectively coach and mentor., • Highly effective ability to develop relationships with internal and external customers/peers., • Fosters teamwork, collaboration, and a positive work environment., • Acts as an early adopter and champion of new initiatives that align with organizational strategies., • Highly proficient in use of all supplied desktop tools, including the automated underwriting and email systems., • Must have valid state-issued driver's license in good standing. Education and Experience • College degree preferred. Minimum of 7 years of commercial underwriting experience required. Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our ___. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $84,000.00 - USD $115,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Technical Support Professional Experience: 3-5 Years Primary Skills: Electromechanical, CompTIA+ Certification, Technical support, Customer Service Requirement Description: You are the ideal candidate who has a strong ability to interact and communicate professionally with employees, customers, and partners. You will professionally represent Technical Support team; greet our callers, identify, document, and provide advanced technical support for all escalated technical calls. ESSENTIAL DUTIES: • Answers escalated technical support phone calls for assigned equipment group, • Routes calls to appropriate parties if necessary, • Provides advanced troubleshooting, • Provides remote desktop support via remote desktop software, • Logs all calls in CRM software, • Transfers escalated cases to Technical Support Escalation Specialist accordingly to Technical Support Department Rules, • Travels and provides field support for complicated cases when remote support is impossible, • Maintains current knowledge of all Client products and all other matters that affect the dental industry, • Shares knowledge and works with other Technical Support Team Members, • Meets company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures, • Adheres to company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments, • Degree; technical in nature or equivalent work experience, • Electromechanical experience is a plus, • Troubleshooting and networking skills, • Proficient with Microsoft Office Suite, • Ability to type a minimum of 20 words per minute, • Strong communication skills Knowledge, Abilities, and Skills, • A deep understanding of the dental market and core equipment segment is preferred Salary: $50,000- $52,000 per year

About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Underwrites renewal business, working with appropriate supervision within a letter of authority issued by the Underwriting Manager on assignments of varying complexity, hazard grade and premium. Handles the daily service demands of our agents in support of individual and team goals, with a moderate understanding of coverage, products, underwriting system transactions, and State specific LOB filings. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Responsibilities • Underwrite and process assigned renewal policies, which includes applying knowledge of coverage forms, rating plans and guidelines in the selection and pricing of individual risks, change requests, and open communication with internal and external customers. Ensure adequate pricing of individual risks through proper classification, Knowledge Management/Predictive Modeling, accuracy of information and adherence to company underwriting standards and philosophy. Refer all accounts outside authority level to the appropriate level., • Respond to agents' inquiries on coverage and adjust policy information based upon prescribed authority., • Work within specific level authority to quote, accept, decline, modify and renew risks within territorial assignment in accordance with accepted underwriting guidelines. Work in collaboration with Agents, AMS, team members and other departments to grow and maintain a profitable book of business., • Provide guidance to internal and external customers regarding various underwriting information. Effectively communicate underwriting decisions and appetite to internal and external customers. Reinforce the ease of doing business with Selective by meeting or exceeding customers' expectations and service quality on a consistent basis., • Develop and maintain effective working relationships with internal and external customers, peers, and management. Conduct agency visits. Communicate openly and in a timely fashion. Work diligently to achieve individual and team goals. Support all team decisions., • Assist in profit and growth analysis by territory and agency as assigned. Monitor premium retention with the use of electronic reporting tools. Increase renewal premium by cross-selling additional coverage, products, or value-added services., • Conduct CLAS coverage and system training to both internal and external customers., • Actively support continuous improvement., • Engage in ongoing development of technical skills and knowledge of Selective's products and services. Knowledge and Requirements • Demonstrated effective written and verbal communication skills., • Demonstrated ability to solve problems and make sound decisions., • Demonstrated ability to multi-task and manage workflows to meet production and service expectations., • Ability to develop effective relationships with internal and external customers/peers., • Strong commitment to professional development through on-the-job learning, self-study, and training., • Ability to adapt to change as the company moves forward in its strategic vision., • Demonstrated proficiency in use of all supplied desktop tools, including the automated underwriting and email systems., • Must have valid state-issued driver's license in good standing. Education and Experience • College degree preferred., • Minimum of 1 year of front-line commercial underwriting experience preferred. Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our ___. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $63,000.00 - USD $87,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow. NASCAR seeks a talented professional to join in the position of Senior Web Developer based in our Charlotte, North Carolina office. Summary The Senior Web Developer is responsible for the technical development and ongoing enhancement of the company's digital platforms, including the website and other public-facing properties. The role emphasizes hands-on engineering, platform ownership, and mentoring other developers while supporting the evolution of architecture and content delivery systems. Duties include but are not limited to: • Lead engineering efforts across backend and frontend systems, focusing on scalable architecture and clean, maintainable code., • Develop new features using PHP, HTML, CSS, Node.js, JavaScript, TypeScript, and jQuery, leveraging existing plugins and components to support both legacy systems and headless CMS integrations., • Build and maintain content models, APIs, and frontend integration patterns in Contentstack or similar headless CMS platforms., • Support existing WordPress implementations during the platform transition; maintain familiarity with legacy architecture., • Collaborate with product, design, and operations teams to deliver performant digital experiences., • Utilize AWS services (e.g., Lambda, S3, CloudFront) to deploy and scale backend services and assets., • Develop and maintain front-end integrations using modern JavaScript frameworks (e.g., React, TypeScript) in a decoupled CMS architecture., • Participate in system testing, QA, and deployment coordination-including support for live event operations., • Optimize performance across desktop and mobile platforms through frontend and backend improvements., • Maintain technical documentation, enforce coding standards, and mentor other developers on best practices., • Work closely with visual designers to bridge design and engineering work efforts., • Partner with the Technical Operations team to support Live Race Events (occasional weekends on-site), • Partner with the Technical Operations team to support the deployment of new website releases (occasional weekday nights), • Travel: 5% including weekends. Required skills / experience: • Bachelor's degree in Computer Science or Computer Engineering from four (4) year college or university plus a minimum six (6) years of current Web Development experience; or equivalent combination of education and experience. Experience working within the sports industry, ideally working with sports leagues or governing bodies preferred., • Proficient in developing scalable web applications using PHP, Node.js, and TypeScript for high-traffic, consumer-facing websites., • Experienced with headless CMS platforms such as Contentstack, with working knowledge of legacy systems like WordPress., • Skilled in building responsive frontends using modern JavaScript frameworks (e.g., React, Next.js), and in deploying and managing services on AWS (Lambda, S3, CloudFront, etc.)., • Strong experience with version control systems such as Git and SVN, and comfortable working in UNIX-based environments., • Familiar with mobile development patterns, performance optimization, and cross-platform delivery., • Experience administering and developing with Ad Serving platforms and tools; developing websites using responsive design; developing for and within an enterprise CMS; architecting large technical solutions; working in a UNIX environment preferred., • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to digest research, traffic data, and behavioral data and determine the course of action accordingly. Ability to deal with a variety of abstract and concrete variables., • Ability to conduct research into application integration issues and products., • Strong documentation, system design, and architecture diagramming skills., • Ability to communicate complex technical ideas clearly to both technical and non-technical stakeholders., • Ability to prioritize and execute tasks in a high-pressure environment., • Understanding of web standards and protocols (HTML, CSS, HTTP, etc.), • Highly self-motivated and directed, with keen attention to detail., • Experience working in media, live events, or sports-related digital platforms., • Familiarity with content migration strategies and CMS transition planning., • Experience building frontends in headless CMS environments using JavaScript frameworks (e.g., React, Next.js, Vue). Apply Now! Learn more about this role and our team by applying at ___ for consideration. We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR! NASCAR is an Equal Opportunity Employer and is committed to conducting recruitment and hiring activities in a fair, ethical, and legally compliant manner. In support of this commitment, all employment decisions are based on job-related qualifications, skills, experience, and performance, and are made without discrimination based on any legally protected characteristic, including but not limited to race, ethnicity, gender, religion, sexual orientation or gender identity, national origin, age, military or veteran status, disability, or any other status protected by applicable federal, state, or local law, including socioeconomic, marital, parental, or caregiving status. Follow us on ___ and ___ for future opportunities and company news. We're looking for your voice, your ideas, and your perspective. To help us get to know you accurately and keep the process fair for everyone, we ask that interviews and assessments be completed without the support of AI-generated content or automated assistance.

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Prelude Specialist, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Recruiting for this role ends on 5/11/2026 Work you'll do/Responsibilities Build and configure for the enhancements and capitol projects within the Epic Prelude areas across client regions. (Consolidation of several Epic regions). The Team Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources. Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization. Qualifications Required * Must have a current Epic Prelude Certification * 3-6 years recent experience in Prelude application build and maintenance * Experience in Epic RTE (Real Time Eligibility) and MFA (Medical Financial Assistance) and FAM (Financial Assistance Module) * Experience in application workflows, troubleshooting, testing and support * Understands Patient registration process * Practices to manage reports and statuses and keep the patient's overall medical record up to date and manage patient disposition and keep track of insurance functions through a patient's medical care. * Good interpersonal and communication skills * Demonstrative understanding of technical documentation * Limited immigration sponsorship may be available. * Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience Preferred * Strong desktop skills including Word, Excel, PowerPoint * Work Experience/Direct Knowledge of clinical area or business area to be supported * Analytical/ Decision Making Responsibilities * Analytical ability to manage multiple projects and prioritize tasks into manageable work products * Can operate independently or with minimum supervision * Excellent Written and Communication Skills * Ability to deliver technical demonstrations The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $120,000 - $140,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Systems Engineer How this Role Makes an Impact The Imagine team is a growing company, and we are inviting a motivated Systems Engineer to join our talented team! The Systems Engineer will build and deliver the mission critical infrastructure for our clients and enterprise systems. This role is a key position that will ensure our infrastructure has optimal performance, the highest level of security, and the best technical solutions for our clients and the Imagine team! The Imagine team has a reputation for excellence, and we will provide you with the tools needed to succeed in this role. This is an ideal position for someone who enjoys delivering quality technical solutions in a fast-paced work environment. Prior experience with supporting an internal network infrastructure is required for success in this role. We are an innovative company that evolves quickly, so come ready to learn & provide solutions at a fast pace! Essential Duties • Design, provision, configure, and maintain hyperscaler infrastructure that is secure, scalable, and highly available., • Provision, configure, release, and maintain hyperscaler infrastructure as code using tools such as Terraform., • Work collaboratively to define infrastructure and deployment requirements., • Design, modify, develop, write, and implement software solutions for Continuous Integration and Continuous Deployment (CI/CD) processes., • Administrate backup, security and redundancy strategies., • Design information and operational support systems to include metrics, logging, and monitoring of hyperscaler platform(s)., • Continuous improvement of scripts to increase system efficiency and lower human intervention time on any tasks., • Monitor installed systems and infrastructure., • Configure, test, maintain and install application software, system management tools and operating systems., • Screen and analyze application performance for bottlenecks and recommend solutions., • Work with developers to determine and apply fixes to performance solutions., • Create relevant system documentation and helpdesk knowledgebase articles, • Perform and assist with inventory management of software licenses, software, hardware, and other IT supplies, • Work in ticketing queue to resolve internal and client IT requests according to set Department response times, • Assist in IT projects, as assigned including virtualization, monitoring, server maintenance, system backups and any special IT projects, • Assist in the planning and deployment of future applications and systems throughout the enterprise., • Conduct system audits of technologies implemented as requested., • Preserve assets by implementing disaster recovery and back-up procedures and information security and control structures as outlined in company policies and approved by management., • Maintains quality service by following organization standards., • Maintains technical knowledge by attending educational workshops; reviewing professional publications; benchmarking state-of-the-art practices., • Contributes to team effort by accomplishing related results as needed and on time., • Develops, updates, communicates and implements approved SOP's, as needed., • Work independently with coworkers to research problems and find solutions., • Other IT-related tasks as assigned. Education and/or Experience Needed • Minimum of a degree from an accredited college or university in an IT-related field, • Minimum of 3+ years of hands on IT experience with a hyperscaler orientation Qualifications You Must Have • Documented working experience with Microsoft Windows Environments, both server and desktop operating systems., • Documented working experience supporting Microsoft SQL Server, Remote Desktop Services/Terminal Services, and Web Server services (IIS)., • Documented experience with Microsoft Azure Cloud and/or Amazon Web Service in both an infrastructure and application context., • Documented experience building with infrastructure-as-code tools creating automation to solve problems., • Strong understanding of how to secure cloud environments and meet compliance requirements., • Experience with configuration, installation, maintenance, support and troubleshooting of Windows Servers and Desktops., • Experience supporting internal network infrastructure including switches and firewalls. Dell or Cisco Switches and Fortinet FortiGate Firewall experience desirable., • Working knowledge of computing hardware including SAN and NAS devices as well as virtualization technologies (Hyper-V preferred)., • Working knowledge of Active Directory, Group Policy, DNS, DHCP, and other Domain Level functions., • Excellent attention to detail and the ability to prioritize and deliver quality in a fast-paced environment, • Advanced analytical and problem-solving capabilities, • Comfortable operating in a complex environment, • Good communication skills both verbal and written Preference given for: • Experience developing automation workflows and routines using open-source tools., • Experience with source control and development workflows (git, gitlab, Bitbucket, etc.)., • Experience in CI/CD Pipeline Setup., • Hands-on experience deploying and managing infrastructure with Terraform., • Experience with Object Oriented programming patterns/practices., • Experience with relational databases (SQL)., • Experience with Kubernetes. Employment Type • Full-Time, Exempt Reporting Structure • Director of Enterprise and Midrange Platforms Work Environment Working conditions are normal for an office environment. Occasional nights and weekends will be required. Up to 5% travel may be required. At ImagineSoftware, we have a role to play in contributing to an inclusive world. We work every day to lead with our values and beliefs that enable you to develop your potential and bring your full self to the workplace. Our culture of diversity and inclusion enables more creative thinking and better ideas for addressing a more diverse market. We hire driven people from all backgrounds because it makes us a great company, and because it's the right thing to do. If you share these values, you will find a home at ImagineSoftware.

Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users. Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices. Install, configure, maintain, and support desktops, laptops, p

Charlotte, NC, USA | Hourly | 18.18 per hour $18.18 | Full Time | Yes Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Responsibilities: * Open mail using both electronic and manual opening devices * Identify the contents of each envelope as either processable or not processable * Prepare processable documents for scanning * Put document pages in the correct order * Insert admin sheets as needed * Identify if documents are original or copies * Fill out a batch cover sheet * Scan documents into the company's workflow system using a desktop scanner * Ensure that the electronic images are clear and that all pages were captured * Release the document into the workflow system * Store documents in batch boxes by date and batch number * Audit batch boxes for errors before secure destruction Location & Commitments * Permanent, full-time position * Monday to Friday * 8AM to 5PM * Requires 2 hours of overtime on the day immediately following a holiday (unless the Associate has a scheduled day off on that day) * Voluntary overtime will be requested as needed. Qualifications and Requirements: * High School diploma or equivalent * Must be able to pass background check, fingerprint check and credit check * Must be fully proficient in using the following Microsoft tools. * Outlook * Word * Excel - data entry * Must be able to use multiple screens to navigate multiple systems/windows * Must be able to type 55WPM and use 10-key * Prior experience data entry or administrative services a plus * Good written and verbal communication skills * Comfortable working in a fast- paced environment * Comfortable working under a deadline * Strong attention to detail WATCH Where Service Matters :

We deliver strategic IT support to help our clients operate efficiently and grow with confidence. This role involves a mix of onsite client support and field deployments. Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications.

Job Description Position Overview We are seeking a Tier 2 Support Desk Technician to join our Managed Services team. This role is ideal for a technically skilled, service-oriented professional who thrives on solving problems, supporting end users, and working collaboratively with peers. The primary focus of this position is Microsoft 365 administration and support, along with intermediate networking, endpoint management, and hands-on technical work including workstation builds and onsite client support. This is a hybrid role, with scheduled in-office days and regular onsite client visits required. Key Responsibilities Microsoft 365 Administration (Core Focus) • Administer and support Microsoft 365 environments, including:, • Conditional Access Policies (CAP), • Multi-Factor Authentication (MFA), • Microsoft Intune (device compliance, configuration profiles, app deployment), • Autopilot provisioning and deployment, • Sensitivity labels and data protection policies, • User provisioning, licensing, and identity management, • Troubleshoot issues across:, • Exchange Online, • SharePoint Online, • OneDrive, • Provide technical support for all service desk tickets, • Build, configure, and deploy new workstations and laptops, • Perform hardware/software troubleshooting and upgrades, • Troubleshoot and support:, • Firewalls (basic rule management and troubleshooting), • IP addressing and subnetting, • VLAN configuration (basic to intermediate), • Perform scheduled onsite visits for client support and projects, • Maintain strong client relationships and communicate clearly with non-technical users, • Assist in implementing and maintaining security best practices:, • MFA enforcement, • Conditional Access policies, • Endpoint security and compliance, • Support backup, patching, and monitoring solutions, • Participate in on-call rotation, • Assist with small projects and deployments, • 3–5 years of IT support experience (preferably in an MSP environment), • Strong hands-on experience with Microsoft 365 administration, • Experience with:, • Microsoft Intune and Autopilot, • Azure AD / Entra ID (identity and access management), • Solid understanding of networking fundamentals:, • TCP/IP, DNS, DHCP, • VLANs and firewall basics, • Experience building and deploying computers (hardware and imaging), • Strong troubleshooting and problem-solving skills, • Excellent communication and customer service skills, • Experience with RMM tools (e.g., ConnectWise, Datto, NinjaOne), • Experience with PSA/ticketing systems, • Knowledge of backup and disaster recovery solutions, • Exposure to security tools (EDR, SIEM, DNS filtering, etc.), • Familiarity with AI tools (Copilot, automation tools, or AI-assisted workflows), • Hybrid schedule (in-office required on designated days), • Regular onsite client visits required, • A dependable, hard-working professional who takes ownership of their work, • Someone who enjoys helping people and solving problems, • A team player who collaborates well with peers, • A self-starter committed to continuous learning and improvement

Job DescriptionIT Support Specialist (Desktop Support) About the Role Join our IT team to handle desktop support tickets, employee onboarding, and small projects like app rollouts or workstation refreshes. Perfect for a hands-on tech who keeps users productive. Key Responsibilities • First/second-level support for Windows/macOS, Microsoft 365, printers, peripherals, and mobile devices., • Ticket resolution via phone/email/walk-up using Intune and ticketing tools., • New hire setups, AD account management, and basic security tasks., • Lead small projects (e.g., tool migrations, patching) with light scripting (PowerShell)., • Document processes and train users clearly.Requirements, • 2-4 years desktop support experience., • Expert in Microsoft 365, Intune, Active Directory., • Ticketing systems (ServiceNow) and remote tools., • Bonus: Networking basics, PowerShell automation, experience supporting Syteline ERP. With an unparalleled company culture and commitment to the growth and success of our employees, ScentAir is rapidly growing and has brought scent marketing to over 50,000 clients in over 120 countries. Combining our scent diffusion technology with our extensive fragrance library, we help businesses shape their brand image and create remarkable on-site customer experiences. When you join our team, you will directly contribute to the customer experience your clients create and to our growth worldwide. PHYSICAL DEMAND While performing the duties of this job, the employee is frequently required to sit, use hands to operate a computer and calculator, and talk or hear. The employee is occasionally required to stand; walk, reach with hands and arms, climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The position is located inside ScentAir’s headquarters building in Charlotte, NC. Additional information In the United States, ScentAir requires that applicants provide authorization and consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug tests. If hired, you will be required to provide documentation indicating your legal right to work in the U.S which may be verified through ScentAir's participation in the E-Verify program. As an Equal Opportunity and Affirmative Action employer, ScentAir provides an environment that promotes individual recognition and achievement. We recruit, hire, train, compensate and promote associates without regard to race, sex, color, religion, age. Powered by JazzHR jGp3aHd4oo

Job DescriptionDesktop/Workstation Design EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications:- The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience· Understanding of the application of security controls on the image· Microsoft Office engineering experience· Integrating anti-virus applications in an image· VPN/Remote access (Cisco Secure Access with RSA a plus)· Windows Scripting experience· Good writing skills Ideally, you will also have:- VB and/or VBA coding experience a plus· VDI/Citrix experience· SMS/SCCM experience a plus· Understanding of PKI· VMWare experience· Litigating software such as Ipro and Concordance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description This is a remote position. We are looking for energetic individuals who have an interest in providing our clients' customers with excellent customer service support from your secure home office. We aim to delight every customer every day. As a Customer Care Representative, you’ll play a key role in helping customers achieve their goals—whether it’s finding the perfect product, resolving an issue, or ensuring a smooth order process. You’ll use your empathy, resourcefulness, and problem-solving skills to deliver exceptional service that leaves a lasting impression. If you thrive on making customers successful and are motivated to turn challenges into wins, we’d love to hear from you. XACT@Home is only available in AL, FL, GA, ME, MD, MS, NC, PA, VA, TX currently. Please check back later for availability in your state. What You’ll Do: ● Be a trusted resource for customers, assisting them via phone, email, and live chat with product selection, order questions, and everything in between ● Use active listening and genuine curiosity to understand customers’ needs and challenges, and then recommend solutions that exceed expectations ● Approach customer interactions with a "How can I make this easy for the customer?" mindset, removing the burden of extra work from the customer and inspiring confidence ● Communicate clearly with other departments to ensure timely order processing and delivery ● Meet established performance metrics and continually set goals for professional growth ● Maintain accurate and detailed records of customer interactions to keep things streamlined and efficient ● Identify opportunities to enhance the customer experience through thoughtful upselling, cross-selling, or problem-solving ● Stay informed on product offerings, promotions, and industry trends so you can offer the best guidance to our customers ● Contribute to projects and other tasks as needed to support company growth Who You Are: ● Someone who truly gets excited about making customers happy through understanding and solving their problems ● A problem-solver who is motivated to find solutions and create positive outcomes ● A great communicator who can connect, empathize, and build trust with customers ● A great listener who can connect with customers and understand their needs ● Organized and detail-oriented, ensuring every customer’s request is handled effectively ● Energetic, adaptable, and excited to learn and grow in a fast-paced environment What You Bring: ● High school diploma or equivalent; some college coursework is a plus ● Prior customer service experience is ideal, but we’re happy to train the right candidate ● Strong communication, interpersonal, and decision-making skills ● A proactive, positive attitude with a focus on solutions and customer satisfaction ● Ability to multitask and prioritize in a fast-paced environment ● Comfort with technology: experience with Google Workspace and CRM systems is a bonus ● Ability to type at a minimum 40 WPM Why Join Us? At XACT you’ll have the chance to directly impact customers’ success and be part of a team that values collaboration, growth, and great service. You’ll help customers feel confident in their choices—and help them look like the hero of their organization. Requirements Physical Requirements: ● Ability to remain in a stationary position for prolonged periods while working at a computer ● Ability to communicate effectively with customers over the phone and via email or live chat ● Must be able to perform repetitive tasks, such as typing, with attention to detail Technical Requirements: • High-speed DSL or cable connection, rated at least 10 MB download speed and 2 MB upload speed., • Dedicated home office space, which is free from distraction, and with a door that can be closed and locked. We will ask you to provide a picture of this space. Your workspace must be a dedicated working environment that is used exclusively by you., • A personal desktop computer running a licensed version of Windows 10 or higher (Windows 11 preferred), with 8 GB of RAM (Core i3 processor, or better). Laptops are not eligible for the work-at-home agent program., • A 19″ flat panel monitor (minimum), multiple displays recommended and preferred., • A webcam, for training, compliance and collaboration purposes., • A wired network connection (wireless is not permitted)., • A USB headset with noise and echo cancellation for VOIP (Recommended brands: Plantronics, Logitech, Jabra, Sennheiser, Surf Onn, Discover, Microsoft LifeChat Series), • A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have iOS 17 or greater, or Android OS 12 or greater. Apple or Samsung brand preferred. Benefits Everyone needs time to relax and enjoy life — and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work. Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer. Full-time team members are eligible to join our company group plan through United Healthcare, once eligibility requirements are met. Smile confidently! XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you’ll find one that fits your needs and makes you grin. We see you, too! We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value. In addition to standard insurance options, we also provide supplemental products through Allstate — including accident, disability, and other coverage choices. Relax — it’s expected. We’re happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work. We’re just one big family here, so pull up a seat and join in. As a team member — not an independent contractor — you can count on us for support. Whether you’re working in our contact centers or from your home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionLegal AssistantEmployment Type: Full-Time, Entry LevelDepartment: Legal As a CGS Legal Assistant, you will work under the direction of a Supervisory Paralegal or Project Supervisor. You will provide litigation and administrative support to a group of United States Attorneys. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide two legal assistants to perform the following job duties to support attorneys, investigators, and paralegals:Provide a variety of direct legal support assistance services to include:- Receive and review incoming material and independently determines the need for assembly and preparation of a variety of legal documents, e.g., charging instruments, motions, orders, pleadings, deposition notices, trial subpoenas and grand jury subpoenas. In preparation of documents, considers the nature and the status of the case involved.- Proofread and edit drafts of legal documents such as motions, orders, correspondence, discovery requests and responses, and other pleadings. Complete variable aspects of preparing recurring legal documents that conform to the rules governing their style and format.- Electronically file documents on behalf of and at the directive of the attorneys with the appropriate state or federal court, applying knowledge of local court rules and practices.- Provide assistance with trial preparation by performing duties such as independently compiling trial notebooks and witness and exhibit lists.- Prepare and track grand jury subpoenas and returns. Aid in processing and organizing legal data and other supportive material. Organize, process and copy documents in accordance with requirements. Assemble record materials for court filings.- Compose original letters that require a good working knowledge of legal procedures and specialized terminology, e.g., transmittal of pleadings, requests for extensions of time in certain cases, advising of actions taken or developments in cases referred by other federal departments and agencies, and notices to attorneys representing defendants. Provide a variety of ancillary office support functions requiring some subject-matter knowledge of the United States Attorneys programs and operations. Typical assignments may include the following:- Perform docketing duties such as opening, updating and closing cases through use of the automated case tracking system. As necessary, searches database for required information.- Obligate funds for litigation expenses and monitors for continued necessity.- Review bills and invoices and submits to budget office for payment.- Maintain calendar of assigned active cases. Track filing, hearing, and trial dates, and scheduling conferences and interviews. Develop and maintain suspense system for ongoing cases and informs the attorneys of pending dates and deadlines. Maintain calendar(s) of the attorney(s), scheduling appointments, interviews, and conferences, and provides reminders of commitments and court appearances.- Assemble the physical files and electronic files for new cases by filing materials in chronological order, preparing and printing conflict of interest sheets for assigned attorneys, and numbering the initial case materials and discovery. Upon receipt, send additional discovery to outside parties as directed by the assigned attorney.- Prepare files for closing by putting the documents in chronological order, ensuring that the relevant documents are in the file, and prepare a closing sheet for the assigned attorney’s signature.- Receive visitors, answer telephone and refer callers to staff members or take messages as appropriate. Deliver to and retrieve papers from the federal courthouse. Furnish requested information concerning pending and closed matters and cases, functions and general procedures of the office. Determine which matters should be referred to the AUSA and the urgency of the matter.- Attend meetings and trainings as may be required and appropriate.- Produce a variety of written documents and materials utilizing a wide range of office software applications, such as MS Word, MS Excel, MS Outlook, MS Access, Adobe Acrobat Professional or other databases. For example, assignments may include integrating output from different software types, e.g., tables produced by database applications and charts and graphs produced by electronic spreadsheet applications, into word processing or desktop publishing text. Products include complicated tables, graphs and charts, which may be incorporated into legal documents or courtroom presentations. Ensures all documents contain the proper format, spelling, punctuation, capitalization, and grammar.- When appropriate, provide automated litigation assistance to attorneys in trial preparation and courtroom presentations, including transcribing dictation. Utilize various software applications and graphics hardware such as scanners and plotters. Prepare documents, charts, and visual materials used in trials. Provide technical support e.g., enlarging charts and photographs, duplicating tapes and videos, and marking exhibits.- Perform other related duties as assigned. Qualifications:- At least one year of specialized litigation experience required, however over three years is preferred. - Specialized experience is defined as experience reviewing legal documents such as complaints, motions, orders, answers, pleadings, subpoenas, and libels for completeness of information; retrieving and assembling information for hearing and/or trial use, researching a variety of legal sources to obtain and/or verify information; maintaining file systems; and using automated software to produce legal related reports, documents, correspondence and related materials. - Requires excellent written and oral communication skills. - Should have hands-on familiarity with a variety of computer applications, such as MS Word, MS Excel, MS Outlook, and Adobe Acrobat. - Ability to consistently deliver highest quality work under extreme pressure will be very important.- Ability to obtain a Public Trust Security Clearance Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSalary: We are seeking a skilled Bookkeeper to join our fast-growing CPA firm in Charlotte, North Carolina. The Bookkeeper will be responsible for maintaining accurate financial records for our clients, including recording financial transactions, reconciling bank statements and preparing financial reports. The ideal candidate will be a pro-active, take initiative, team-oriented individual who possesses excellent written and verbal communication, organizational and people skills. Strong attention to detail is critical as well as the ability to be a significant team player for busy office. Job Duties: • Perform monthly bank & credit card reconciliations, • Prepare and post journal entries into general ledger system for multiple clients, • Prepare monthly financial reporting packages for clients, • Process payroll and file Federal and State monthly, quarterly, and annual payroll tax reports for multiple clients, • Prepare trial balances, workpapers and reconciliations as part of annual income tax compliance projects, • Prepare monthly sales tax reports, • Perform data entry and administrative duties, • Inform clients of project status and make information requests, • Provide support on ad-hoc requests and related special projects, as required, • Ability to maintain confidentiality with highly sensitive information, • Strong computer skills including Microsoft Excel & Word experience Experience: • Minimum of 2 years of previous bookkeeping experience, • Fundamental knowledge of accounting principles and practices, • Experience with accounting software including QuickBooks Desktop and QuickBooks Online, • Ability to prioritize and multi-task, • Strong organization skills, • Deadline and detail-oriented Education: • Degree in Accounting or related field, • Bookkeeping and/or payroll certifications Benefits: • Medical, dental & vision insurance, • 401(k) retirement plan with company match, • Paid time off, • Flexible work schedule

Job Description Summary: Queens University of Charlotte is seeking qualified candidates for the position of Marketing Coordinator for the Gambrell Center for the Arts. This is a part-time position (20 hours/week, some weeks with no hours scheduled due to work requirements). The Marketing Coordinator must be a self-motivated, dependable, customer-oriented arts advocate that can works closely with the Executive Director to actively cultivate community involvement in the programs and facilities of the Gambrell Center. This position is responsible for maximizing earned income and organizational image. They should enjoy working in a dynamic, team-oriented creative environment that provides frequent interaction daily with co-workers, volunteers, patrons, vendors, and clients. The nature of work is deadline oriented, and variable given the ongoing organizational transition of a new startup organization. This position reports to the Executive Director of the Gambrell Center for the Arts. This position is not exempt from provisions of the Fair Labor Standards Act (FLSA) and is eligible to earn overtime pay for hours worked above 40 in a single week. This position is not eligible for visa sponsorship. Essential Duties and Responsibilities include: • Develop and implement marketing strategies that generate ticket sales, ad sales and media trades that meet budgeted income goals. Cultivate new audiences through target marketing initiatives. Promote facility use., • Work with Executive Director to write, edit and proof copy for press releases, playbills, brochures, PSAs, TV, newsletters, email blasts. Meet publication deadlines. Maintain contact lists with the media and special interest groups and press and publication archives., • Create and manage an engaging social media presence on all platforms and protect the organizational brand., • Layout and design print, signage and digital publications and promotional materials in house as needed., • Work closely with graphic artists and printers to ensure consistently high-quality publications., • Research artists, art forms and industry and community trends and educate staff., • Assist with implementing corporate and media sponsorships., • Work within budgetary guidelines and generate regular reports on trend analysis and expense tracking., • Ensure the Theatre is accurately and well promoted represented in the Media (print, web, signage, etc.), • Liaison with the business and educational community in conjunction with Executive Director, • Proactively maintain a professional, customer service-oriented work environment by assisting with phone coverage, box office and general clerical duties. Coordinate consistent window and phone coverage during business hours with the Patron Services Manager., • Provide event management services for performances as needed., • 2-years arts marketing, public relations, web management and publications experience, • Excellent proofreading and writing skills with experience writing copy for publications and media releases., • Extensive computer, website optimization and software expertise – Office 365, Facebook, Instagram, Squarespace, SEO experience preferred., • Proficient in desktop publishing and ad design - Canva, Photoshop, InDesign experience preferred., • Accuracy and attention to detail., • Organized, able to handle multiple projects simultaneously and meet deadlines., • Ability to maintain confidence as it relates to sensitive information., • Strong communication and customer service skills including the ability to work effectively with a diverse group of board members, donors, volunteers, patrons, partners and staff of diverse cultural backgrounds., • Positive attitude, Team player - Professional, trustworthy, dependable., • Creative problem solver able to work well with minimal supervision. Does this sound like a good fit? Submit the following: • A cover letter addressing the position qualifications and experience., • Current résumé, • Salary expectations About Queens University of Charlotte Located in the heart of the nation’s second fastest growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors. Because of our history of innovation and our legacy of strong leadership, Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger. Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges. By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community. Queens University of Charlotte aims to be a leading comprehensive university, distinguished by its commitment to transforming the lives of its students and enhancing the intellectual and cultural fabric of its community. Queens is a campus where diversity, equity, and inclusion are core values. The mission of Queens is to provide transformative educational experiences that nurture intellectual curiosity, promote global understanding, encourage ethical living, and prepare individuals for purposeful and fulfilling lives. To this end, the University recruits talented faculty, staff, and students from across the United States and around the world. Queens encourages applications from women, people of color, people with disabilities, and members of other protected classes and historically minoritized communities. The University also invites applications from individuals who are prepared to provide a rich and varied educational experience to our increasingly diverse student body and to collaborate with colleagues to make Queens an equitable and inclusive place to live, learn, and work. Queens works to provide an accessible living, learning, and working environment for current and prospective faculty, staff, and students and visitors to our campus. If there are accommodations, we can provide to make your application process more accessible, please contact the Director of Human Resources (, 704-337-2297). The position duties and responsibilities listed above should be able to be completed with or without reasonable accommodations. HR works in partnership with employees to manage the workplace accommodations process. Benefits Queens offers comprehensive benefits to eligible employees, including: medical, dental and vision insurance, domestic partner benefits, a 403b retirement plan, with two options (pre-tax or post-tax (Roth) contributions) with a generous match, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, disability insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free access to the Levine Center, wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.

Job Description We are seeking a detail-oriented and organized Bookkeeper to join our CPA firm. This role is responsible for maintaining accurate financial records for multiple clients across various industries. The ideal candidate is comfortable managing day-to-day bookkeeping, reconciling accounts, assisting with business property tax, sales tax filings, 1099 preparation, and preparing clean financial data for tax preparation and advisory services. The Bookkeeper will work closely with CPAs and firm staff to ensure client books are accurate, current, and ready for month-end and year-end reporting. Key Responsibilities • Maintain bookkeeping records for multiple business clients, • Record and categorize financial transactions accurately, • Perform monthly bank and credit card reconciliations, • Prepare and review journal entries as needed, • Assist with month-end and year-end close procedures, • Reconcile loan accounts, payroll liabilities, and balance sheet accounts, • Reconcile payroll or coordinate with payroll providers such as ADP, Paychex, or Rippling, • Prepare sales tax filings and other recurring state filings, • Maintain fixed asset schedules and depreciation support, • Review client bookkeeping for accuracy and identify discrepancies, • Communicate with clients regarding missing information, bookkeeping questions, and account clarification, • Assist CPAs with tax preparation by ensuring books are complete and organized, • Upload and organize client documentation within secure portals or document management systems, • Previous bookkeeping experience, preferably within a CPA firm or public accounting environment, • Strong understanding of accounting principles and financial statements, • Experience managing multiple client accounts simultaneously, • High attention to detail and strong organizational skills, • Ability to work independently and meet deadlines, • QuickBooks Online, • QuickBooks Desktop, • Microsoft Excel, • Online payroll such as ADP, • Strong reconciliation and problem-solving abilities, • Ability to prioritize multiple deadlines during busy seasons, • Comfortable working with client-facing communications, • Knowledge of payroll, sales tax, and basic accounting concepts, • Ability to identify bookkeeping discrepancies proactively, • Professional demeanor and confidentiality when handling financial dataCompany DescriptionRichard Dawson CPA PA is a client-focused accounting firm dedicated to providing personalized tax, bookkeeping, and advisory services to individuals and small businesses. We pride ourselves on building long-term relationships with our clients by offering proactive guidance, responsive communication, and practical financial solutions tailored to their needs. Our firm values professionalism, integrity, and collaboration. We work closely with clients year-round to simplify complex financial matters and help them make informed decisions with confidence. From tax planning and compliance to day-to-day accounting support, we are committed to delivering high-quality service with a personal touch. At Richard Dawson CPA PA, we foster a supportive and team-oriented environment where employees are encouraged to grow professionally, contribute ideas, and make a meaningful impact. We believe in maintaining a positive workplace culture that balances hard work, flexibility, and a genuine commitment to both our clients and our team.Richard Dawson CPA PA is a client-focused accounting firm dedicated to providing personalized tax, bookkeeping, and advisory services to individuals and small businesses. We pride ourselves on building long-term relationships with our clients by offering proactive guidance, responsive communication, and practical financial solutions tailored to their needs.\r\n\r\nOur firm values professionalism, integrity, and collaboration. We work closely with clients year-round to simplify complex financial matters and help them make informed decisions with confidence. From tax planning and compliance to day-to-day accounting support, we are committed to delivering high-quality service with a personal touch.\r\n\r\nAt Richard Dawson CPA PA, we foster a supportive and team-oriented environment where employees are encouraged to grow professionally, contribute ideas, and make a meaningful impact. We believe in maintaining a positive workplace culture that balances hard work, flexibility, and a genuine commitment to both our clients and our team.

Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. We are seeking a skilled Desktop Support Technician to joi

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Desktop tech minimal; field tech varies. Min Expertise: Hardware/Software Support. Deskside Support Experience - 3/5.

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