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Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. \n Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI, we’ve recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it’s trained on. That’s why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders. We’ve built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility. \n What you will be doing \n We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems. \n\n • Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.\n, • Use the tool of rubrics to address user needs in a structured way.\n, • Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models.\n, • Education: Bachelor’s degree or higher (or currently enrolled).\n, • Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.\n, • Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.\n, • Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Haves:\n • Experience in fields like literature, creative writing, history, philosophy, theology, etc.\n, • Prior writing or editorial experience (content strategist, technical writer, editor, etc.).\n

Job DescriptionDescription: The Support Network Administrator will ensure reliable and effective data and network infrastructure services through installation, monitoring, maintenance, support, and optimization of all server and network hardware and software. The Support Network Administrator will analyze and resolve high-level network hardware and software problems in a timely and accurate fashion. Responsible for gathering requirements, design solutions, and planning and executing implementations using best practices and standards. The Support Network Administrator has the expertise to enhance the existing network design, implement additional network elements and provide ongoing support and maintenance, including all analysis tools and monitoring. Duties and Responsibilities • Comprehensive knowledge and experience in Cisco Call Manager (CUCM/Unity)., • Experience in IP & VoIP networking, data communications and systems engineering with an understanding and experience dealing with multi-service IP networks, data network strategies, multi-vendor equipment and network protocols., • Extensive knowledge and experience understanding industry best practices on network architecture and engineering experience in a robust network, product/service and system design, security, and implementation strategies., • Effectively diagnose and troubleshoot high-level computer malfunction relating to faulty hardware, software, server and/or network., • Implement, maintain and oversee converged Voice, Video and Data networks., • Communicate effectively regarding maintenance of networked technologies., • Implement quality control procedures to improve uptime of network and server devices., • Manage Cisco Call Manager, Unity and Emergency Responder Servers and applications., • Coordinate with the other teams to establish and maintain network systems., • Coordinate with network team and other teams to design and implement automated deployment and maintenance technologies., • Provide network support, including installation of network hardware, software, systems documentation, and training., • Lead special technology projects as required., • Research, develop, and implement new technologies and best practices., • All other duties as assigned., • Preferred CCNA Certification, • Experience with Cisco Unified Communication Manager, • Detailed knowledge of networking technologies and components, • Cisco and Cisco Meraki experience preferred, • Knowledge of PowerShell or other scripting languages, • Experience using automated deployment and maintenance technologies, • Familiarity with load balancers, • Strong written, verbal and collaboration skills., • Excellent verbal and written communication skills., • Excellent interpersonal and negotiation skills., • Excellent time management skills with a proven ability to meet deadlines., • Strong organizational, communication, and interpersonal skills. Excellent organizational skills and ability to manage multiple tasks and competing demands., • Ability to work in a fast-paced, demanding environment., • Extended viewing of computer screen., • Sitting for extended periods of time., • High school diploma or equivalent. (Associate’s degree preferred), • 5+ years of experience as a Network Administrator., • 3+ years of Desktop Support experience. (preferred), • Helpdesk/Ticketing systems., • Preferred CCNA Certification.

Job DescriptionCompany Description We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities, and our people make it possible. Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us — and will continue to allow us — to grow. The result? Inspired people, amazing designs, and projects with purpose. Job Description As a GIS Technician on our Construction Administration and Management team, you will aid our construction managers using ESRI's suite of products to collect and manage data from ongoing construction projects. You will use your experience and proficiency as a data analyst with ESRI software (ArcGIS Desktop & Pro) and skills AutoCAD. You will review and manipulate data, perform in-depth analysis, and provide compelling visualizations to aid in construction projects. Olsson provides construction management, administration, and observation services for both public and private projects to ensure that work is performed in conformance with project documents. Our construction services include daily observation / inspection, project documentation, submittal review, design support, shop drawing review, payment application review, payroll review, and oversight for materials testing. We provide technically qualified personnel for our clients' specific project (utility, transportation, water, and industrial) requirements. Responsibilities: • Participates in the development of GIS and CAD databases to support the construction administration team with a range of projects., • Maintains maps, digitizing data collected from construction projects including utilities, earthwork, paving, and other data., • Performs duties and troubleshooting by assisting team members in data collection using ArcGIS Field Maps, Survey123, Trimble Access, and other software., • Good knowledge of the general principles of GIS (Geographic Information Systems), CAD (Computer Aided Design) and Trimble Business Center. • Working collaboratively with others., • Having ownership in the work you do., • Strong communication skills, • Ability to contribute and work well on a team, • Associates degree in GIS, Geography, or related field preferred, but not required, • Must have at least three (3) years of relevant GIS experience, • Proficiency in Microsoft office (Word, Excel, and Outlook), • Ability to meet project deadlines, • Previous heavy civil construction experience preferred, • Familiarity with ArcGIS Field Maps, Survey123, Trimble suite, GIS, and CAD software preferred #LI-DNI Additional Information Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we're here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it. As an Olsson employee, you'll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you'll: • Engage in work that has a positive impact on communities, • Receive an excellent 401(k) match, • Participate in a wellness program promoting balanced lifestyles, • Benefit from a bonus system that rewards performance Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here.

Job DescriptionDescription: Job Summary The Support Engineer provides leadership to both System Analysts and Support Administrators, execute extensive engineering/scientific support on systems, system elements, interfacing systems, components, devices and/or processes by using appropriate methods at every level for Menlo Inc. This position is responsible for responding and managing network connectivity issues and provide break/fix solutions and possible root cause analysis related to each of these technologies. The Support Engineer takes the lead to research and provide solutions to complex problems. They must be able to work with minimal to no supervision on multiple concurrent complex projects and be able to coordinate work of others. The Support Engineer is a senior member of their collaborative team; as a technical expert, this position will also actively participate in the mentorship and development of mid-level and junior-level teammates. Supervisory Responsibilities Yes Duties and Responsibilities • Troubleshoot hardware including desktops, laptops, tablets, printers (local and networked) and other peripheral devices., • Serve as a liaison between staff and technology to resolve issues and achieve desired results., • Assist in training new employees., • Share knowledge with colleagues and end-users., • Create and maintain documentation for self-service and team knowledge base of team and share lessons with colleagues., • Enhance and support Menlo’s service offerings and technologies., • Assist team in the resolution of helpdesk tickets within established Service Level Agreement timeframes., • Support large implementations in a multi-location environment., • Own the life cycle of a help desk ticket from initial submission through resolution or escalation as appropriate., • Proactively identify systemic issues and resolve them., • Collaborate with internal teams, in instances of escalated tickets, to ensure timely resolution., • Improve efficiencies in day-to-day tasks., • Maintain a working knowledge in managing and creating workflows., • Identify opportunities for training and documentation and collaborate with senior team members on delivery., • Ability to absorb and retain information quickly with a high attention to detail., • Excellent customer service and interpersonal skills, including the ability to deal calmly, positively and professionally in tense or elevated situations to all end users., • Able to manage time effectively and work efficiently, both with and without direct supervision, • Excellent analytical and troubleshooting skills., • Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions., • Great attention to details, good organizational skills and ability to prioritize and manage multiple simultaneous tasks., • High school diploma or equivalent. (Bachelor’s degree preferred), • 5+ years of experience as a Support Engineer., • 3+ years of Desktop Support experience. (preferred), • Workstations and deployment imaging., • VoIP experience. (preferred), • Helpdesk/Ticketing systems., • Hyper-converged server environments., • MCSE or MCSA Certification. (preferred), • Experience using automated deployment and maintenance technologies., • Warranty procedures for network and server devices., • Extensive knowledge and experience understanding industry best practices on network .architecture and engineering experience in a robust network, product/service and system design, security, and implementation strategies.

Systems Support Associate Provide front-line technical support to team members with a customer service focus, assisting in resolving or escalating concerns related to networks, hardware, software, etc. Principal Duties and Accountabilities: • Provide customer solution consulting to team members in all regions through a variety of communication channels (email, phone, chat, face-to-face)., • Troubleshoot, diagnose, and resolve help desk tickets in a team-orientated environment, collaborating with the IT team and escalating as appropriate., • Complete documentation in the helpdesk ticketing system on all work performed., • Support process compliance., • Install and configure software or hardware updates or patches., • Evaluate and resolve network connectivity or communications systems issues., • Ensure systems and workstations are compliant with organizational policies and security standards., • Set up and deploy new user workstations or accounts., • Assist with asset tracking as well as inventory procurement and management. Education: • High School Diploma or equivalency required., • Bachelor’s degree in Computer Systems / Information Technology or equivalent preferred. Experience: • 1-3 years desktop support experience in a Microsoft Enterprise environment with 100+ employees., • Experience in mechanical, specialty trades contractor, or large general construction industry is a plus. Knowledge, skills, and abilities: • Knowledge of:, • Network based applications such as: Exchange, AD, application license managers, etc., • Hardware (printers and plotters, VOIP phone systems, PC hardware, iPads, cell phones), • Applications (MS Office, IE, Chrome, Bluebeam, Skype, Autodesk Collection), • Components in LAN/WAN networks., • Skills:, • Professionalism, Customer service, Documentation, Troubleshooting, Communication, Intrapersonal, Collaboration, Organizational., • Abilities, • Communicate at a high level with the IT team members and customers., • Manage customer expectations., • Prioritize and manage multiple tickets and maintain calm under pressure., • Take full responsibility for ensuring the correct and timely resolution of tickets., • Present information and respond to questions from groups of managers and customers., • Develop and foster effective relationships., • Communicate and collaborate effectively, verbal and written., • Operates with a keen sense of detail with urgency – results driven., • Desire for continuing education to foster individual skills development., • Responsible for end user training on standard issue equipment and common applications., • Work on our production floor or at jobsites, always with safety as the priority., • Explain complex technical issues in language suitable for all team members regardless of computer/technical experience., • Work as a team to manage inventory at multiple locations: record and track purchases, unpack and shelve new stock, maintain database. Physical and/or travel demands: • Work outside of normal business hours as required to maintain customer satisfaction., • Frequent use of computer, including keyboard, viewing monitor for extended periods of time, physically moving throughout the office, jobsite trailer, or work area with infrequent use of a ladder or extended kneeling, crawling, etc. to complete IT related network cabling, equipment installation, and troubleshooting., • Frequent lifting, bending, stooping, reaching while handling computer equipment., • Travel as required to conferences and continuing education., • Occasional day trips between construction job sites, offices and manufacturing facilities. Benefits and Compensation: • The range for this position has been established at $24.50 hr to $34 hr per hour and is U.S. Engineering’s good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets, • Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line. This position will be posted until November, 17th 2025. To apply, please visit ___. Candidates must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status. U.S. Engineering is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status. U.S. Engineering is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

Mercor is recruiting management consultants as independent contractors working on a research project for one of the world’s top AI companies. This project involves using your analytical skills as a management consultant to review and edit tasks written by people from a large range of other occupations; so you will serve a reviewer function, rather than making your own tasks. The tasks you will be editing will not be management consulting tasks - we’ve just found that management consultants are often highly effective reviewers!Applicants must: - Have 2+ years full-time work experience as a management consultant; and - Be based in the US, UK, or Canada Here are more details about the role: - We aim to make the hourly compensation rate offered to you competitive based on your professional background and geographic location (please note that the listed hourly compensation scale is for U.S.-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is fully asynchronous and can be done around your schedule - This project requires that you be able to commit a minimum of 15 hours per week - We currently estimate that this project will last through the end of 2025 and quite possibly longer. Please note that this estimate is subject to change - but if this listing is still up, then that means that the project is still running! - Please note you will need access to a desktop or laptop computer for this project and that we cannot accept applicants who use chromebook computers With respect to pay and legal status: - We can meet industry-standard compensation expectations for your current role - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we cannot currently support H1-B or STEM OPT status candidates

Job DescriptionMission The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies What You'll Do • Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and — when needed — C++., • Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability., • Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities., • Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform., • Take ownership of full lifecycle of features: conception → design → implementation → testing → release → maintenance. Ensure quality, reliability, and consistency across releases., • 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM)., • Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code., • Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability., • Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software., • Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant)., • Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions., • Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus., • Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks., • Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load)., • Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions., • Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications., • Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications., • A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience., • A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker., • Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect)., • Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job DescriptionSalary: $65,000 - $72,000 annually Engineer II Location: Kansas City, MO (Hybrid) Travel: This job requires 80% on-site work and may require several hours of travel some days. General Purpose Our environment thrives on performance, goal achievement, collaboration, and a sense of enjoyment. Engineers at our company collaborate seamlessly to tackle challenges across numerous facilities, giving each engineer extensive exposure to diverse environments and projects. We provide a competitive salary based on experience, along with comprehensive benefits, including health, dental, and vision coverage, setting industry standards. PRIMARY OBJECTIVES • Facilitate the seamless integration of electronic health records (EHR), medical imaging systems, and other critical healthcare applications., • Collaborate with healthcare professionals to understand clinical workflows and tailor IT systems to enhance efficiency., • Implement interoperability standards to enable the exchange of patient data across different healthcare platforms. COMPETENCIES • Self-starter and be able to work independently., • Must have excellent high-level engineering skills., • Customer oriented, solid business acumen and excellent communication skills., • Proven track record of performance against goals year over year, • Knowledge of IT best practices and ability to use best judgement to service facilitys needs., • Ability to effectively communicate both orally and in writing, with all levels of internal and external professionals, especially professionals with non-technical understanding., • Strong relationship building skills. Qualifications Education and/or Experience: • Virtualization Technologies (VMWare, Hyper-V, Citrix, etc.), • Windows Server 2008, 2012, 2016 and 2019, • Cloud Solutions (Azure, AWS), • Active Directory, • Desktop support and user support, • Windows Client Operating Systems (Window 7, 10, 11), • PSA or RMM experience Language Skills Capable of effective communication in both written and spoken form. Can understand and participate in conversations on familiar topics, as well as comprehend standard business correspondence and documentation. Mathematical Skills Familiarity with basic mathematical concepts and operations. Able to perform simple calculations and understand elementary mathematical principles. May require support or training to apply mathematical skills in the context of the job. Reasoning Ability Skilled in logical reasoning and analytical thinking. Capable of evaluating information, identifying relationships, and drawing logical conclusions. Able to solve moderately complex problems independently and effectively communicate reasoning processes. Certificates, Licenses, Registrations A+ Network+ Security+ Physical Demands • Ability to spend prolonged periods of time standing, speaking, walking, driving, and/or sitting., • Requires ability to occasionally lift up-to 25lbs., • Position requires travel: Up to 80% of the time to facility sites., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions may require maintaining the physical condition necessary for sitting, walking or standing for prolonged periods of time; operating a computer and keyboard; near visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone; manual dexterity to operate process equipment; lifting 25 pounds, bending and stooping; lifting computers; running network cables; connecting and testing networking; traveling to client sites; and walking and carrying devices on stairs and crawl spaces.

Job DescriptionSalary: $65,000-$75,000 Salary: $65,000$75,000 | Full-Time | Kansas City Metro We are a growing real estate company seeking a dependable, organized, and hands-on Maintenance Coordinator to oversee maintenance operations for a portfolio of over 600 rental homes across the Kansas City metro area. This role combines leadership, fieldwork, and administrative organization to ensure our properties are well-maintained and our residents receive excellent service. You will lead a team of six maintenance professionals, coordinate with vendors, and keep our maintenance department running smoothlyboth in the field and within our property management software, Rent Manager. Key Responsibilities Maintenance Operations • Assign, prioritize, and manage all maintenance service orders across 600+ rental units., • Perform general maintenance and preventative repairs as needed., • Conduct, schedule, and organize routine unit inspections., • Work with contractors and vendors to complete repairs efficiently and cost-effectively., • Support the renovation team to prepare units to be rent ready. Team Leadership • Lead, support, and coordinate a team of six maintenance technicians., • Provide clear communication, expectations, and troubleshooting guidance., • Manage the on-call rotation and participate in after-hours maintenance when needed., • Maintain a clean, safe, and organized shop/warehouse environment., • Promote efficiency, reduce waste, and uphold company maintenance standards. Administrative & Software Management • Keep our property management softwear (Rent Manager) fully updated with accurate work orders, notes, photos, and documentation., • Organize inspections, maintenance schedules, and follow-up tasks within the software., • Ensure all work orders are properly entered, assigned, monitored, and closed out., • Track maintenance-related expenses, bill backs, and vendor invoices in Rent Manager., • Run reports and use software tools to keep the maintenance department organized and accountable. This position requires someone who is not only skilled hands-on but also consistent and dependable with administrative organization. Resident & PM Team Communication • Provide clear, courteous communication to residents regarding maintenance expectations and scheduling., • Collaborate with the property management team to address concerns, bill backs, and property condition issues., • Uphold a high level of professionalism with all residents, team members, and vendors. Required Qualifications • Strong, well-rounded knowledge of home and apartment maintenance., • HVAC certification (or significant HVAC experience)., • Working understanding of plumbing and electrical systems., • Valid drivers license and reliable transportation., • Smartphone capable of taking and uploading photos; ability to work from both phone and desktop., • Basic hand tools and ability to lift heavy materials., • Ability to pass a background and criminal check., • Willingness to work throughout the Kansas City metro area., • Strong administrative and organizational skills required. Application Requirement In the application question asking if you have read the entire job posting, you must answer with the exact phrase "333"Applications without this phrase will not be reviewed to make sure those applying have read the job description. Please include your resume and salary requirements when applying. Benefits (after 90-day probationary period) • 401(k), • 3 weeks PTO, • Paid holidays, • Company work vehicle, • Insurance incentive, • Free gym membership

Job DescriptionDescription: Become an integral part of Menlo's dynamic team as a Technical Escalation Analyst. You will play a crucial role in ensuring the smooth resolution of complex technical issues and customer concerns. Your impactful contributions will directly enhance education and communities, and you will be part of a collaborative team dedicated to continuous learning and innovation. If you are ready to make a meaningful contribution to a rapidly expanding company that values your skills and determination, Menlo is the place for you. You Will: • Handle escalated cases from our frontline support team and provide timely and effective solutions to meet our client's needs, • Collaborate closely with various internal teams, including technical support, operations, and account management, to ensure customer satisfaction and maintain high service levels, • Serve as the point of contact for escalated technical issues and customer complaints, demonstrating a high level of professionalism and empathy, • Analyze and troubleshoot complex technical problems, utilizing your in-depth knowledge of our products and services, • Collaborate with the frontline support team to gather relevant information and provide guidance on issue resolution, • Recognize service gaps and fill in as a utility player as necessary to complete work and close tickets when service requests spike or service desk resource availability is low, • Strong knowledge of high-quality end-user technical support, related to enterprise software and hardware, • Understanding of networking concepts and protocols: TCP/IP, DHCP, DNS, • 2 years experience in an MSP environment, • Preferred experience supporting web filtering, network printing, VoIP, group licensing, remote desktop support, Google Workspace for Education, and device imaging

Job DescriptionEnd User Support Technician – Contract OpportunityLocation: Kansas City, MO (Onsite) Potential to Extend or Convert: Yes Drug Screen Required We’re seeking an End User Support Technician to provide hands-on IT support for desktops, laptops, and peripherals. This role is perfect for someone who thrives in fast-paced environments and enjoys solving technical challenges while delivering exceptional customer service.Key Responsibilities • Install, configure, and upgrade computer systems and peripherals., • Troubleshoot hardware/software issues and provide timely resolutions., • Manage ServiceNow tickets, ensuring accurate documentation and quick turnaround., • Support new hire setups, office moves, and AV equipment troubleshooting., • Maintain device inventory and ensure proper assignment tracking., • Collaborate with IT teams for complex issue resolution., • Assist with software installations and licensing compliance., • Contribute to knowledge base updates and participate in problem/change management.Qualifications, • High School Diploma or GED required., • Strong knowledge of computer hardware, operating systems, and imaging tools., • Excellent communication skills (written and verbal)., • Ability to work independently and in a team environment.

Job Description The Workstation Support Technician plays a vital role in ensuring the smooth operation and maintenance of an organizations computer workstations and related equipment. This role is responsible for providing technical assistance to end users, diagnosing and resolving hardware and software issues, and contributing to the overall efficiency of the organizations IT environment. The Workstation Support Technician is a key point of contact for troubleshooting and technical support, enabling end users to effectively utilize their workstations and technology tools. Responsibilities: Install, configure, and maintain hardware and software components on company devices. Provide timely and effective technical support to end-users through various communication channels (in-person, remote, email, phone). Diagnose and resolve hardware and software problems, ranging from basic issues to complex technical challenges. Assist in the setup and configuration of new workstations, including user accounts, email, and necessary applications. Respond to and prioritize support requests based on urgency and impact on business operations. Troubleshoot network connectivity and printer-related issues. Maintain accurate records of hardware inventory. Educate end-users on basic troubleshooting techniques and best practices to minimize technical issues. Contribute to the development of documentation and guides for common technical procedures. Maintain accurate records of user-reported issues, troubleshooting steps taken, and problem resolution outcomes in a ticket tracking system. Stay current with industry trends and advancements in workstation technology. Other competencies as required by specific assignments may include knowledge of audio-visual systems, ruggedized laptops, virus kiosks and other equipment. Qualifications: High school diploma or equivalent; associate or bachelors degree in a relevant field preferred. Proven experience (2 years) as a workstation support technician or in a similar technical support role. Proficiency in diagnosing and resolving hardware, software, and network issues in a Windows environment. Communicate effectively with both technical and non-technical users, providing clear instructions and assistance. Strong knowledge of operating systems, productivity software, and office applications. Familiarity with DNS, Active Directory (what it does and how it works), and VPN. Excellent communication skills, both verbal and written, with a customer-oriented approach. Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment. Strong problem-solving skills and the ability to think critically under pressure. Adept at working independently as well as collaboratively within a team. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus. Prior customer service experience including face to face and via phone. Candidate must have valid state issued drivers license. If required to travel, they will drive an vehicle. Soft skills will be considered as well as technical capabilities. Soft skills will include someone that fits in with the team, who can work with customers and breakdown complex concepts for users to understand. Physical Requirements: The ability to lift and carry computer equipment and peripherals weighing up to 70 pounds. Comfortable performing tasks that involve bending, kneeling, and reaching in tight spaces. Work Environment: Primarily office-based, with on-site visits to different departments and locations. May require occasional after-hours or weekend support for critical issues or planned system maintenance. Extensive driving to sites within service area (in a provided vehicle). Please Include the Following at The Top of The Resume: Full Legal Name Current Location Citizenship Status Candidate will be working on-site in Kansas City, MO. Core hours are Monday through Friday 7a-4p with some flexibility, and opportunities for OT. There may be opportunities for remote work, but primary work will be performed on-site. 4400 E Front St, Kansas City, MO 64120

Key Responsibilities Provide technical customer support via phone, email, and chat to resolve product issues Maintain expert-level knowledge of business processes and accurately log customer information Facilitate communication with other departments to address client concerns and ensure follow-

Travel up to 30% as needed for office support or project work. Experience supporting network printers, copiers, and multifunction devices. Were looking for a hands-on IT professional to support our team with both in-office and remote technology needs.

Key Responsibilities Provide technical customer support via phone, email, and chat to resolve product issues Maintain expert-level knowledge of business processes and accurately log customer information Facilitate communication with other departments to address client concerns and ensure follow-

Provide practical technical support to staff, whether onsite or remotely, ensuring devices and systems function reliably. Travel up to 30% as needed for office support or project work. Experience supporting network printers, copiers, and multifunction devices.

Lead services-led motions when needed to support platform adoption, accelerate time to value, and secure high-value renewals. We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial, and emotional wellbeing.

Take the next step in your career as our new Amazon IT Support Technician to assist with organizing, stocking, and general upkeep, coordinate tasks to ensure deadlines are met, and support the preparation and delivery of goods or services. Perks of the role may include competitive weekly pay, flexib

Provide practical technical support to staff, whether onsite or remotely, ensuring devices and systems function reliably. Travel up to 30% as needed for office support or project work. Experience supporting network printers, copiers, and multifunction devices.

Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth.

SUMMARY Arcticom LLC a company within the BSNC family is currently seeking a qualified IT Pricing/Modeling Specialist to support the United States Department of Agriculture, Digital Infrastructure Services Center, USDA DISC in Kansas City, MO. The IT Budget Analyst contract for the USDA, DISC provid

We’re looking for a hands-on IT professional to support our team with both in-office and remote technology needs. Provide practical technical support to staff, whether onsite or remotely, ensuring devices and systems function reliably. Travel up to 30% as needed for office support or project work.

Arcticom LLC a company within the BSNC family is currently seeking a qualified IT Pricing/Modeling Specialist to support the United States Department of Agriculture, Digital Infrastructure Services Center, USDA DISC in Kansas City, MO. The IT Budget Analyst contract for the USDA, DISC provides finan