Trabajos desktop support en Honolulu, HawaiiCrear alertas

Job Description BCforward is currently seeking a IT Technician in Honolulu, HI Position Title: IT Technician Locations: Honolulu, HI 96813. Anticipated Start Date: 03/09/2026 Pay: $30/hr to $37.35/hr. Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 24+months strong possibility for extension Job Type: [FULL TIME (>=40 HRS WEEKLY), [CONTRACT], [Onsite] Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Job Description: This customer facing, non-exempt HP PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to HP’s PC Products customers. Products include Laptop, Desktop, RPOS, and Workstation products. Printer knowledge is a huge plus. A fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful and determined for success. This is a team based group of self-starting, technical/mechanical delivery professional. This ever changing environment presents each team member with various daily events that educate customers about the technology, manage critical service events, and interact with multiple levels of both HP and customer management/teams. These teams are responsible for completely satisfied customers and helping to grow HP’s business in a profitable manner and within budget. It is imperative that the Field Service Rep. understands the financial aspects and business impact of what they deliver, how and why. Typical types of reactive, on customer site, service events include, but are not limited to: Configuring hardware, software and simple network components, install, unit repair, and working with escalation personal performing and assisting in technical action plans to remediate pc/print issues. Demonstrated core competencies of success in this position are: • Strong mechanical aptitude, working with tools and various alignment apparatus., • Alignment with customer’s business needs while maintaining HP’s contractual commitments., • Ability to logically and systemically technically/mechanically troubleshoot various hardware problems on printers. May also involve third party software, networks and switches., • Able to balance and prioritize multiple activities and issues., • Successful cause and effect understanding of financial perspectives on the business., • Strong interpersonal verbal/written skills; especially in person, on a customer site. This is critical to relationship building and expectations., • Attention to detail and commitment to administrative responsibilities., • Exercise solid business based decision making skills, taking appropriate risk to insure that both HP’s and the customer’s business need are met., • Independent thinking while adhering to standard technological/mechanical and business procedures., • Industry / company knowledge that provides solid technology solutions and options to the customer., • Ability to quickly and accurately evaluate a technical situation while managing the operational challenges., • Working independently and able to re-prioritization of tasks/events/commitments quickly based on contract, customer and business situations. Highly skills at prioritization, planning, working independently all within standard policies and business standards. Requirements: • Able to bend, crawl, stoop, sit, lift and move 50 pounds of weight., • Availability to work both scheduled and unscheduled overtime., • Participate in assigned work during non-traditional workdays, holidays and shift work., • Onsite customer facing experience., • Technical/mechanical hardware repair experience., • Demonstrated technical/mechanical aptitude for learning new technology., • High School diploma or equivalent, plus additional hardware technology training. College preferred. Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

Job DescriptionSalary: Servpac is Hawaii's Cloud Solution. We offer best-in-class solutions to hundreds of local businesses, including Cloud Computing, Data Colocation, Managed IT Services, Disaster Recovery Office Space, Fiber Internet and VoIP Business Phones. We are a fast-paced company looking to add highly-motivated individuals to our team. If you have a "can-do" attitude, are a constant learner and passionate about your work, Servpac is the place for you. Our company has been recognized as one of Hawaiis Best Workplaces by Hawaii Business Magazine and Pacific Business News for the last seven years. Responsibilities • Setup new customers, including requirement analysis, provisioning, installation, training, etc., • Support existing customers with their technical issues, • Provide support to senior engineers on system customizations and product development, • Assist with the configuration, implementation, and support of Servpacs internal and customer networks and internet protocols, • Work with service coordinators, vendors and customers for smooth service activation, • Assist with setup, troubleshooting, and acceptance of new programs and circuits (including VoIP and fiber), • Assist with maintenance of cloud management and virtual machines, • Support sales for special customer requirement analysis Requirements • Bachelors degree, • Experience working with Windows Server and/or Desktop operating systems, • Excellent computer skills, • Must have exceptional organizational and multitasking skills, • Must have exceptional verbal and written communication skills, • Must have excellent customer support skills and attitude, • Ability to explain technical terms to non-technical users or stakeholders, • Prior help desk and/or technical support experience is a plus We offer employees an inclusive work environment with a competitive benefits package, including: • Comprehensive health insurance package, • PTO days, • Employer matched retirement plan, • Flexible work schedule, • Paid volunteer/community service days, • Phone and internet monthly stipend, • Work anniversary gift cards, • Weekly training seminars, • Education reimbursement, • Office snacks, • Team building events, • Smartwatch reimbursement, • Free parking For more information, visit:

Job DescriptionDescription: IT Support Technician - Hospitality Reports to - IT Services Location: Honolulu - Onsite Company Description Edge provides integrated, managed voice and data technology systems and services for small/medium businesses and enterprises. Position Description As an IT Support Technician, you will be part of a team of IT professionals who provide onsite & remote support for all facets of the IT ecosystem. Our "white-glove" 24/7 support program specializes in industries where attention to detail and timely response is mission critical. Our hospitality division caters to high-end large-scale boutique hotels, restaurants, and nightclubs whose staff and patrons expect industry-leading support. This is a fast-paced, interactive, hands-on role where you must "dress to impress’' and give 100% daily. As part of a team that supports multiple properties in several states, we are looking for self-starters who can work remotely as well. You must manage your workload each day and be able to prioritize each task based on each unique situation. Using cutting-edge industry remote management, monitoring, and access tools you will be assisted by teams in other regions and may be asked to do the same for them. Primary Responsibilities • Desktop support for hardware and software troubleshooting, • Willingness to learn industry-specific and proprietary management systems, • Setup, deploy, and maintain end-user equipment, • Perform network administration functions, user account permissions, Active Directory changes, • Follow up with clients to ensure resolution is complete and satisfactory, • Maintain accurate, thorough, and timely information in ticketing system, • Research and resolve problems through all IT functions, • Collaborate with peers to form technical solutions, • Ability to provide on-site & remote desktop support to customers., • Ability to use remote support tools like VNC, LogMeIn, RDP, etc., • Strong troubleshooting abilities, • Ability to use our remote management platform for workstation configuration status, testing, • Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration, • Ability to be responsible, dependable, and committed to building a long-term career at Edge Communications., • Being a goal-driven team player with solid organizational skills and a keen attention to detail., • Independent, self-starting attitude with the willingness to share knowledge., • Thorough knowledge of all Windows server and desktop operating systems, • Understanding of Hotel property management & Point of Sale applications, • Thorough knowledge of PC, server hardware, and configuration including related peripherals., • Thorough knowledge of Word, Excel, PowerPoint, Outlook, Active Directory, and Exchange, • Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users’ questions or PC issues., • Ability to function effectively in a fast-paced environment, • Willingness to travel occasionally, • Five years related experience or equivalent., • Two years of telecommunications experience, • Knowledge of mobile devices in an enterprise including iPads, iPhones, Android devices, • Understanding of PCI compliance and certificates, • Familiarity with Ruckus APs and Meraki APs administration, • Understanding of IP Networking and troubleshooting, • Familiarity with hotel applications such as: PMS-Opera; POS-Micros; Revenue Management-Ideas; Building Management –HotSOS, Safelock, InnComm, and more; Sales – Delphi/SalesForce, • A+ Certification, • MCSE / MCDST / A+ certification(s), • ACSP certification(s)

Job DescriptionNETWORK ENGINEER - LEVEL II Location: Pearl Harbor, HI Clearance: TS/SCI Required Certification: • Must have a current DoD IAT Level II certification such as CompTIA Security+ certification., • Must be able to obtain one additional certification such as CCNA, MCSA, MCSE, Linux+, VCP, or equivalent within 6 months of hire date. Job DescriptionThis is a full-time, salary-exempt position located on the Island of Oʻahu, Hawaiʻi. Ulu HI-Tech is seeking a TACNET ISEA Network Engineer Level 2 (Fleet Support) to join our team in Pearl Harbor, HI. This position is a Hybrid Remote with expectations to be onsite onboard US Navy ships periodically during the week. Candidate will interface with Active-Duty personnel and US Government employees to provide top notch repair support with a focus on United States Navy related networks. Related systems include ADNS, ISNS, CANES, CENTRIXS, Legacy SCI, VIXS, WRBS and all associated installed applications. The position may require travel, equal to approximately 25%, both US and international along with some off-hour support. At times, the duty for TACNET can be afloat. Responsibilities, • Provide break/fix Information Technology support in a fast paced, high-energy environment., • Analyze issues in an Enterprise LAN Shipboard Environment to determine the best course of action for resolution., • Provide root cause analysis and be comfortable recommending permanent configuration changes when necessary., • Work in cooperation with external partners, including consultants, agencies and vendors, to troubleshoot intra-system issues, and to assist with system integration design solutions., • Provide server break-fix and provide remote support for server, network, desktop, and peripheral equipment., • Interface and direct US Navy Customers regarding the proper approach to maintaining US Navy Afloat networks and the associated network components supporting data, voice and/or audio communication activities., • Attend and participate in technical meetings, report on technical progress, prepare briefs, and provide presentations., • Participate in integrated product teams and engineering/design reviews. Qualifications • 5 yrs recent NC4I(S) or other relevant experience in design, integration, analysis, troubleshooting, documenting, programming and operation of computer equipment and networks, including Sun Microsystems/UNIX, ATM, Cisco router and certificate from Cisco for a certified network associate. Networks shall also include the SATCOM, rf, microwave, fiber optic, and baseband components., • Windows and Linux system administrator skills, • Knowledge on network routing & switching systems (e.g. switches, routers) - Experience with TACLANES, and other with COMSEC devices., • Knowledge on Virtualization (e.g. VMware), • Linux Red Hat version 5/6, • Possess the skills to exercise independent judgement within broadly defined practices and policies of military data communications., • Strong communicator with high proficiency with Microsoft Office software products., • Customer Service orientated., • Familiarity with one of the following systems is a plus: CANES, ADNS, CENTRIXS, ISNS/ORT, ONE-NET, SCI-Networks, SUB-LAN, VIXS, WRBS, CND and SCIP-IWF. Education & Certifications • Bachelors in CE, CS, TM, IS, IRM, or IT; Master’s or higher in same, MSCE, Sun Microsystems/UNIX, Cisco router and ATM Certs. Physical Requirements, • May require lifting and moving office supplies, furniture, equipment and boxes weighing up to 25 lbs., • May require the ability to work at multiple locations and travel nationally, as needed. The above information in this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. To apply, please email a cover letter and your resume to .

Job DescriptionNETWORK ENGINEER - LEVEL I Location: Pearl Harbor, HI Clearance: TS/SCI Required Certification: • Must have a current DoD IAT Level II certification such as CompTIA Security+ certification., • Provide break/fix Information Technology support in a fast paced, high-energy environment., • Analyze issues in an Enterprise LAN Shipboard Environment to determine the best course of action for resolution., • Provide root cause analysis and be comfortable recommending permanent configuration changes when necessary., • Work in cooperation with external partners, including consultants, agencies and vendors, to troubleshoot intra-system issues, and to assist with system integration design solutions., • Provide server break-fix and provide remote support for server, network, desktop, and peripheral equipment., • Interface and direct US Navy Customers regarding the proper approach to maintaining US Navy Afloat networks and the associated network components supporting data, voice and/or audio communication activities., • Attend and participate in technical meetings, report on technical progress, prepare briefs, and provide presentations., • Participate in integrated product teams and engineering/design reviews. Qualifications • 2 years recent NC4I(S) or other relevant experience in design, integration, analysis, troubleshooting, documenting, programming and operation of computer equipment and networks, including Sun Microsystems/UNIX, ATM, Cisco router and certificate from Cisco for a certified network associate. Networks shall also include the SATCOM, rf, microwave, fiber optic, and baseband components., • Windows and Linux system administrator skills, • Knowledge on network routing & switching systems (e.g. switches, routers) - Experience with TACLANES, and other with COMSEC devices., • Knowledge on Virtualization (e.g. VMware), • Linux Red Hat version 5/6, • Possess the skills to exercise independent judgement within broadly defined practices and policies of military data communications., • Strong communicator with high proficiency with Microsoft Office software products., • Customer Service orientated., • Familiarity with one of the following systems is a plus: CANES, ADNS, CENTRIXS, ISNS/ORT, ONE-NET, SCI-Networks, SUB-LAN, VIXS, WRBS, CND and SCIP-IWF. Education & Certifications • Associates in CE, CS, TM, IS, IRM, or IT; Bachelor’s or higher in same, MSCE or courses toward this Cert, Sun Microsystems/UNIX, Cisco router and ATM Certs. Physical Requirements, • May require lifting and moving office supplies, furniture, equipment and boxes weighing up to 25 lbs., • May require the ability to work at multiple locations and travel nationally, as needed. The above information in this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. To apply, please email a cover letter and your resume to .

Applications ONLY accepted on laptops or desktop computers! Overview: Omni supports many clients in a variety of industries, including many of the Fortune 500. Omni is looking to contract with qualified independent contractors who will provide phone and customer support services. If you contract with Omni, you’ll interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs. Schedule: ⏰ Majority of available hours are during weekdays and daytime 🗓️ Opportunity to create a schedule that works best for you (within client / contract hours of operation) Earnings & Revenue: 💵 Earnings vary by client, ranging from $14 to $20 per hour 📞 Revenue is determined by your phone status when assisting customers 🤑 Additional incentives can be available based on Omni and client minimum targets Must-Have Skills for Successful Contractors: 💬 Exceptional written and verbal communication skills ✅ Proven track record in customer service and delivering outstanding customer care 🧐 Attention to detail with strong problem-solving skills 🤗 Friendly, empathetic tone, and professional demeanor 🙌 Self-motivated, proactive, and resourceful mindset 👩‍💻 Proficient in using technology, including computer applications and software. Technology & Equipment Requirements: 💻 Personal computer with a minimum of 8GB RAM (tablets like iPads, Amazon Fire, Samsung Galaxy Tab, and Chromebooks are NOT permitted) 🎧 Wired USB headset with microphone for clear communication 💨 High-speed wired internet with a minimum of 10 Mbps download speed and 5 Mbps upload speed for seamless connectivity Mobile home internet and Satellite internet service (Starklink) is NOT supported by Omni or ANY client 🖥️ Operating system of Windows 11 (some clients may accept AppleOS) 👾 Windows Defender Anti-Virus Installed and Active (other versions for AppleOS may be accepted) 🤳Smart phone needed for daily authentication. Additional equipment may be needed - check client specific details for more info Work Environment Requirements: 🤫 Quiet and dedicated work area ⌨️ No Background Noise Unapproved Locations: • Alaska, • California, • Colorado, • Connecticut, • Delaware, • Flagstaff, Arizona, • Hawaii, • Illinois, • Michigan, • Maine, • Massachusetts, • Maryland, • Minneapolis, Minnesota, • New Jersey, • New York, • Oregon, • Rhode Island, • Santa Fe, New Mexico, • St. Paul, Minnesota, • Tucson, Arizona, • Vermont, • Virginia, • Washington

Job Description SEs (Systems Engineers) focus on project work, escalations, and mentorship for our Systems Administrators. They set the example for our Core Values (listed later) for the service desk. The SE role is for technicians who have mastered first-tier support to the point that they’re already thinking about potential fixes before they even finish reading a ticket. If everything below appeals to you, apply and come ready to impress us. Why work at Intech? With 30+ years under our belt, Intech has come up with a set of core values that guide our company. • People First (people matter to us, both in our office and in our clients' offices), • Accountability (we take ownership and responsibility for our work), • Teamwork (no one can have a good day if anyone is having a bad day), • Humor (we're funny... or at least we think we are…), • Growth (if we're not growing, we're falling behind) SEs are at a point in their career where they might be considering whether to continue on a technical track or move on into senior roles. Intech can help you get better at what you’re doing or help you get wherever else you may want to go. Requirements What do I need to bring to the table? First and foremost, be a good person. In line with the Core values above, SEs are excellent teachers of technology, both to clients and to other techs at Intech. They also take complete ownership of projects from quoting to deployment. SEs are confident enough to methodically troubleshoot any issue, but humble enough to admit when they need help. Successful SEs are IT nerds at their core. They tinker on their own time, either for fun or so they can show off by knowing stuff before anyone else in the office. If they run into something they don’t know how to do on a Friday, they come back on Monday knowing how it works because they spent Saturday labbing it out at home. At least a couple standard MSP certifications are required: any certs related to Microsoft servers, Azure/M365, CompTIA Network+, Security+. Cisco certifications are definitely nice to have, but we’re not primarily a Cisco shop, so if you’re on the fence about what to take, Azure/M365 is a more desirable route. We are also fanatical about keeping good ticket notes and documentation. If you get excited documenting annoying issues so the next tech doesn’t have to re-live your pain, then welcome. A valid driver’s license and car are also required for the position for planned and unplanned onsite visits. Technical Mumbo Jumbo The ideal SE candidate will have deep, hands-on, first person experience with most of the following. • Standard networking concepts (DNS, DHCP, routing, subnetting, VLANs), • Virtualization (VMware, Hyper-V), • SAN/NAS high-availability technologies, • Windows domain stuff (Active Directory, Group Policy, DFS, etc.), • Windows Domain Controller migrations, • Microsoft Remote Desktop Services (RD Gateway, RD Session Hosts, etc.), • Cryptography (SSL/TLS certs, symmetric and asymmetric encryption, hashing algorithms, etc.), • Scripting (Powershell preferred), automation with MSP tools in general, • Automation using REST APIs, • Email/spam security (SPF, DMARC, DKIM), • Site-to-site and client VPNs (Sonicwall preferred), • Wireless, including WPA-Enterprise with RADIUS, • Office 365/Microsoft 365 migrations and management, • Multi-factor providers (Azure MFA, Duo), • Server hardware quoting and troubleshooting (we’re a Dell shop), • Cybersecurity and compliance tools deployment for NIST/CMMC Benefits What's in it for me? • Medical, drug, dental, and vision coverage, • 401K, • Paid vacation, • Quarterly company outings, • Twelve paid holidays per year, • Quarterly performance reviews, • Monthly cell phone allowance, • Paid parking downtown, • Training and certification incentives to help you grow and make more money

Job DescriptionMission The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies What You'll Do • Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and — when needed — C++., • Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability., • Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities., • Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform., • Take ownership of full lifecycle of features: conception → design → implementation → testing → release → maintenance. Ensure quality, reliability, and consistency across releases., • 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM)., • Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code., • Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability., • Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software., • Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant)., • Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions., • Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus., • Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks., • Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load)., • Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions., • Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications., • Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications., • A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience., • A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker., • Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect)., • Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job DescriptionCompany Description Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide. Job Description Join SOSi and Engineer the Future of Defense Networks! SOSi is seeking a Field Service Engineer (FSE) to power mission-critical connectivity at Joint Base Pearl Harbor Hickam, Hawaii. Our team designs secure, resilient, and innovative network infrastructures that enable command and control strategies for 5,000+ customers across the Pacific theater. From architecting unique solutions to deploying a private cloud platform for the warfighter, you’ll tackle complex technical challenges and ensure every system segment is robust, reliable, and ready for the mission. If you thrive on solving problems that matter and want to shape the backbone of defense technology, this is your opportunity to make an impact. Essential Job Duties Analyze local and wide area network systems, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites and configuring communication media with concentrators, bridges, and other devices. Resolve interoperability problems to obtain operations across all platforms including email, file transfer, multimedia, teleconferencing, and the like; configure systems to user requirements. Support the acquisition of hardware and software as well as subcontractor services as needed; perform various tests and document results. Administer and maintain local and wide area networks; provide technical support and troubleshooting to users. Plan network layout design; may administer network security. • Serve on multiple functional teams in support of the contract enterprise, to include the Incident Management and Response, Installation and Configuration, System Performance Monitoring, Network Performance Monitoring, and Patching Teams, • Manage usage and performance of voice, video and/or data communications networks., • Maintain network security and ensure compliance with security policies and procedures., • Evaluate hardware and software, including peripheral, output, and related equipment., • Participate in developing and implementing network-related procedures and standards., • Participate in and may lead, aspects of major network installations and upgrades., • Interface with vendors to ensure appropriate resolution during network outages or periods of reduced performance., • Develop and implement testing strategies and document results., • Provide advice and training to end-users., • Troubleshoot and resolve complex problems., • May provide work leadership to less-experienced network personnel., • Maintain current knowledge of relevant hardware and software applications as assigned., • Participate in special projects as required., • Manage functionality and efficiency of a group of computers running on one or more operating systems., • Maintain the integrity and security of network devices and systems., • Set up administrator and service accounts., • Maintain system documentation., • Interact with users and evaluate vendor products., • Patch and update network device operating systems to Department of Defense guidelines., • Troubleshoot and resolve issues with Cisco IOS-based network devices., • Develop scripts and tools to automate and improve user support activities., • Monitor overall network health and troubleshoots reported events.Qualifications Minimum Requirements • An Active in-scope Top Secret clearance, • Bachelor's degree with four (4) years' experience or eight (8) years of related network administration and analysis experience., • DoD 8570 IAT Level II certification (CCNA, CND, CySA+, GICSP, GSEC, Security+ CE, or SSCP)., • Experience with Virtual Desktop Infrastructure technologies., • Experience with Microsoft enterprise services (Active Directory, DNS, DHCP and Group Policy management)., • Experience in Circuit & Network Design., • Experience with Type 1 Encryption Devices (KIV-7M) and TACLANE KG-175 D/G., • DISA Circuit Management experience., • Basic level understanding of network switching and routing technologies., • TS/SCI clearance, • Industry certifications (MCSA, MCSE, VCA, VCP, RHCSA, RHCE, CCNA, and/or CCNP) Additional Information Work Environment • Working conditions are normal for an office environment., • Fast paced, deadline-oriented environment., • May require periods of non-traditional working hours including consecutive nights or weekends (if applicable) All interested individuals will receive consideration and will not be discriminated against for any reason.

Job DescriptionNETWORK ENGINEER - LEVEL III Location: Pearl Harbor, HI Clearance: TS/SCI Required Certification: • Must have a current DoD IAT Level II certification such as CompTIA Security+ certification., • Provide break/fix Information Technology support in a fast paced, high-energy environment., • Analyze issues in an Enterprise LAN Shipboard Environment to determine the best course of action for resolution., • Provide root cause analysis and be comfortable recommending permanent configuration changes when necessary., • Work in cooperation with external partners, including consultants, agencies and vendors, to troubleshoot intra-system issues, and to assist with system integration design solutions., • Provide server break-fix and provide remote support for server, network, desktop, and peripheral equipment., • Interface and direct US Navy Customers regarding the proper approach to maintaining US Navy Afloat networks and the associated network components supporting data, voice and/or audio communication activities., • Attend and participate in technical meetings, report on technical progress, prepare briefs, and provide presentations., • Participate in integrated product teams and engineering/design reviews. Qualifications, • 8 years recent NC4I(S) or other relevant experience in design, integration, analysis, troubleshooting, documenting, programming and operation of computer equipment and networks, including Sun Microsystems/UNIX, ATM, Cisco router and certificate from Cisco for a certified network associate. Networks shall also include the SATCOM, rf, microwave, fiber optic, and baseband components., • Windows and Linux system administrator skills, • Knowledge on network routing & switching systems (e.g. switches, routers) - Experience with TACLANES, and other with COMSEC devices., • Knowledge on Virtualization (e.g. VMware), • Linux Red Hat version 5/6, • Possess the skills to exercise independent judgement within broadly defined practices and policies of military data communications., • Strong communicator with high proficiency with Microsoft Office software products., • Customer Service orientated., • Familiarity with one of the following systems is a plus: CANES, ADNS, CENTRIXS, ISNS/ORT, ONE-NET, SCI-Networks, SUB-LAN, VIXS, WRBS, CND and SCIP-IWF. Education & Certifications, • Bachelors in CE, CS, TM, IS, IRM, or IT & MSCE; Master’s or higher in same, Sun Microsystems/UNIX, Cisco route and ATM Certs.Physical Requirements, • May require lifting and moving office supplies, furniture, equipment and boxes weighing up to 25 lbs., • May require the ability to work at multiple locations and travel nationally, as needed. The above information in this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. To apply, please email a cover letter and your resume to .

Job Description*Le poste étant situé aux États-Unis, la description de poste est disponible uniquement en anglais.* ______________________________________Box Office Supervisor – 'Auana – Resident Shows Sales, Marketing and CommunicationsFull-Time Position We are seeking a motivated and dynamic Box Office Supervisor to join the ticketing team for ‘AUANA, our new production in Honolulu, Hawai’i, part of the Resident Shows Division (“RSD”) with Cirque du Soleil Entertainment Group (“CDSEG”). The main objective of this role is support the Box Office Manager in overseeing the nightly operations of the Box Office, while ensuring exceptional customer service and efficient ticketing processes. The ideal candidate will be a self-starter that is passionate about live entertainment and customer service leadership. You will have experience in ticketing and entertainment leadership and be able to lead and operate a dynamic team. You are outgoing, determined, and proactive with the ability to anticipate and act on the needs of the guests and your team. The Box Office Supervisor will have the opportunity to: · Collaborate closely with the Box Office Manager to supervise the day-to-day operations of the ‘AUANA Box Office and night-of-show box office operations in partnership with show operations; · Assist the Box Office Manager in training, mentoring, and leading a team of Ticket Agents providing excellent customer service to guests across all communication channels and maintaining high standards of service; · Gain expert knowledge of Outbox (box office system); · Process merchandise sales, ticket sales and VIP Experience upsells, ensuring prompt and courteous service to all guests; · Ensure Ticket Agents are providing excellent customer service to guests across all communication channels and maintaining high standards of service; · Enforce Box Office appearance policies based on provided Cirque du Soleil standards; · Resolve any escalated guest issues within scope of authority and escalate as needed for further assistance; · Provide general support to the Ticket Agents at the counter during high volume periods by assisting guests in a customer service capacity; · Foster a positive work and collaborative working environment and nurture team member morale; · Assist with group reservation inquiries, bookings, and will-call processes, ensuring smooth operations and positive experiences for group attendees; · Keep record of Promotional Offers, Seating and Venue Information, Pricing, and Policies as provided by Internal Ticketing; · Manage the inventory of tickets sold external to Cirque, ensuring that all unsold tickets are returned for sale in Outbox 24 hours before the performance; · Escalate any necessary customer feedback to Internal Ticketing Management; · Complete daily Downtime Reporting to ensure ease of Customer Experience in the event of system outages; · Assist in IT related troubleshooting and maintenance locally of the Box office systems when required; · Complete other job-related duties as assigned by the Box Office Manager. What does it take for this role? The following hard skills are the basics of what’s needed to be successful in this position: · At least one year of previous guest experience in a leadership role with a focus on customer service; · Box office, ticketing operations, or live entertainment experience preferred; · Previous knowledge of Outbox or another related ticketing system preferred; · Ability to communicate clearly both speaking and in writing; · Ability to work calmly under pressure in a fast-pace and often boisterous environment; · A willingness and passion to be of service to guests; · Confidence navigating and troubleshooting desktop and online applications; · Acute attention towards cash-management and the protection of inventory; · Approachable and adaptable to many personalities and cultures; · Self-motivated, resourceful and quick-learning, with an openness to learning new roles; · Availability to work varied shifts, including weekends and holidays; · Ability to perform the essential functions of the job including, but not limited to: crouching, kneeling, standing, lifting, sometimes for extended amounts of time; lifting at least 50lbs unassisted, etc.; Full list of essential functions will be sent in the offer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions; · Fluent in English, both written and spoken; · Fluent in Japanese is preferred, but not required, both written and spoken; · Verification of the right to work in the United States for Cirque du Soleil Entertainment Group, as demonstrated by completion of the Form I-9 upon hire and the submission of acceptable documentation (as noted on the Form I-9) verifying one’s identity and work authorization. Compensation: · The salary range for this position is $45,000-$50,000 · This range is location-specific and compensation in other geographies may vary. Actual compensation within the pay range will be decided upon elements related, but not limited to: skills, prior relevant experience, and specific work location. Relocation: Please note: This position is required to be on-site in Hawai’i. There will be no relocation assistance provided for this position. As you can imagine, working with a circus can be quite different from other organizations, and at Cirque du Soleil Entertainment Group, we embrace these differences loudlywith enthusiasm. We realize that one size fits none and invite you to come create your own specialized experience with us to see exactly what we’re talking about, firsthand. Our emotion-provoking shows are just the tip of the iceberg: laced throughout our organization, you will find creative minds who are empowered to use their voices and be themselves, their truest selves. Diversity to us means various perspectives, fresh ideas and continuous improvement of the way we do things. We won’t pretend like we have every answer, that’s why we need you! The employees here are the center of what we do, the voices behind the final product and amazing performances on stage. When you think of your ideal workplace, what comes to mind? For us, it looks (and really is) like this: · Teamwork – we thrive with collaborative teams, regardless of titles or departments; · Respect – when we ask someone to join our team, it’s because we trust and respect you; · Integrity – whether you work behind-the-scenes or in the office, you’re being counted on. We are a team and integrity goes a long way here, and like we mentioned previously, trust is important; · Authenticity – we want you to bring your full self to work, this is a place where you don’t need to fit into a box to belong; diverse perspectives foster even more creativity in the workplace. We embrace the human behind the employee number; · Being heard – you have access to everyone in the organization, use your voice on development questions or suggestions on how to improve the experience. We value open and transparent communication, and we want you to be heard! Come create with us and let us show you what a “circus family” feels like! Cirque du Soleil Entertainment Group is an equal opportunity employer. We do not discriminate against applicants or employees because of their race, creed, color, age, religion, sex, disability, sexual orientation, marital status, military status, national origin or ancestry. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description This position can be either full- or part-time and is an hourly wage position located on-site in the HOLO office in Honolulu, Hawaii. Ulu HI-Tech (UHT) provides the systems and staff for the HOLO Card, the island-wide electronic fare system of the City & County of Honolulu (City). Working as part of a small team of highly trained technical support professionals, the Technician will accept training, guidance, and direction from the Asset Management department manager. This position is best for dedicated individuals who understand and embrace the power of teamwork. While individual initiative is welcome and expected, the success of the HOLO Card program requires participating as a dedicated part of the Asset Management team. As part of the Field Operations and Maintenance team, this position also requires flexibility and openness to other duties as assigned in order to handle many service situations for the success and wellbeing of the City and transit patrons. Closely following established standard operating procedures (SOPs) is a primary duty. We will provide extensive on-the-job training to ensure you’re able to succeed in meeting these standards. Training will include reading, studying, and comprehension of and compliance with our documentation, standards, and related systems. Completion of Department of Transportation Services Rail Training is required for site access and must be successfully completed during the first 3 months of the probationary period. Technicians are required to follow SOPs to manage their workload and meet the strict Service Level Agreements in place with our customers. The HOLO Service Desk runs 6 days per week, Monday through Saturday, 7 am to 7 pm, excluding many Holidays. Field technician service may be required during rail operating hours, currently 5 am to 7 pm. Most shifts run Monday to Friday, 7 am to 4 pm, and UHT will make efforts to accommodate preferred schedules and flexible hours. Rotating weekend on-call hours will also be required. Technicians may be required to fill in vacant shifts OR work overtime on short notice during any of our operating days and hours. Essential Duties • Respond to all assigned tickets from the HOLO Card Service Desk to resolution and within specified Key Performance Indicators, • Participate in training provided through UHT for all HOLO Card equipment maintenance and service engagement, as necessary to meet objectives, • Monitor device health of retail sales terminals (RSTs), customer service terminals (CSTs), handheld devices, and other assigned equipment as technically possible so that UHT can deliver a proactive service operations program, • Following applicable hardware operations training supplied by various sources, perform all required troubleshooting, preventive maintenance, field service, installation, repair, and replacement at various locations., • Attend and represent Field Operations and Maintenance interests at meetings as required, • Participate in ensuring that all HOLO Card contract KPIs and other contractual requirements are met, • Provide support documentation as required for reporting needs, • Follow documentation protocol for all work in required systems, • Provide IT desktop and network support and troubleshooting to internal UHT staff as well as customers as required, • TVM revenue servicing (cash and coin vault servicing), • Assisting retail stores in resolving issues with installed point-of-sale (POS) systems either remotely or in-person as required, • Ticketing system management, • Other duties as assigned Qualifications • Detail oriented with the primary goal of customer satisfaction, • Excellent problem solving and follow through traits, • Ability to work independently or in teams as needed, • Demonstrated experience of team-centric work ethic and skills, • Good interpersonal, written, and oral communication skills, • High competency in task management using ticketing and project mgmt. systems, • Strong documentation skills and dedication to maintenance and updating, • Ability to effectively work remotely while still attaining expected outcomes, • Proficiency in small device troubleshooting and repair (e.g., Android phones, printers, etc.) Education/Certifications • Technology certifications or degrees are great, but relevant work and/or military experience are highly desirable, • Must have valid driver's license Physical Requirements • Requires lifting and moving of office supplies, furniture, equipment, and boxes weighing up to 70 lbs, • Requires the ability to work at multiple locations in Hawaii and travel to those locations within the same day Note: The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Job DescriptionSalary: $45 Hourly Cable Installer Senior: This individual will be responsible for conducting cable infrastructure surveys and installations at US Embassies and Consulates overseas while participating in the installation of voice and WiFi site deployments. Subcontractor must provide staff at the times dictated by the Prime implementation manager. Staff must have a TS/SCI Clearance. Staff must be capable to lifting 60lbs and climbing ladders. Travel to OCONUS locations and deliver infrastructure deployment/upgrade support. Must provide accurate reports against LOM inventory tasks. The typical duties of the position are: * Installs telephone, coaxial, and fiber optic cables, including vertical and horizontal cable pairs to the desktop * Locates and diagnoses signal transmission defects using various test equipment and visual inspection * Uses tools and related test equipment, ground power equipment, and pressure equipment * Prepares necessary reports. Communicates effectively with technical and management personnel. * Oversee infrastructure deployment teams and assist install of telephone, coaxial, and fiber optic cables, including vertical and horizontal cable pairs to the desktop. * Execute inventories against Ship Documents * Unloading/movement of materials and equipment across a job site * Perform installation of equipment/cables, system testing and evaluation activities. * Inspects and reviews hardware installation, wiring, power, grounding, system database validation, and other activities to ensure quality installation of services. * Performs de-installation, and relocation activities including, but not limited to, site preparation and installation and/or removal of cabling and wiring systems, terminal equipment, automated data processing services, hardware and software. * Provide detailed post installation infrastructure diagrams and reports * Knowledge of Excel and Word Required Skills, Certification, Experience, and Education: Individual should have experience with installation of network cabling infrastructure and leadership of small teams. CAT5e, CAT6, fiber cables and termination. Fusion splicer and Unicam kits. Required Clearance: TS/SCI Desired (not mandatory):BICSI certification and Fluke test devices (voice and network).