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Job Description Our clients in Albany, NY and the surrounding Capital Region are seeking experienced Bookkeepers with strong QuickBooks skills to support daily accounting operations. These opportunities are ideal for someone who enjoys working in a structured environment, managing financial details, and keeping business operations running smoothly. Job Type: Part time or Full time Pay: $19 to $21 per hour Job Duties for Bookkeeper • Maintain accurate financial records using QuickBooks, • Process accounts payable and accounts receivable, • Reconcile bank and credit card statements, • Track and organize invoices, vendor payments, and expenses, • Prepare financial reports as needed, • Assist with payroll entry or coordination, • Support general office and accounting operations, • Other bookkeeping duties as assigned Skills and Qualifications for Bookkeeper • Proven experience as a Bookkeeper or Accounting Assistant, • QuickBooks experience required, QB Desktop preferred, • Strong Excel skills and confident computer literacy, • High level of accuracy and attention to detail, • Strong communication and organization, • Ability to manage multiple tasks and meet deadlines, • Reliable, dependable, and able to work independently, • Minimum Associates Degree in Accounting, Business, or other related fields preferred Work Schedule for Bookkeeper Part time or full time hours available Schedule varies by client To APPLY submit your application here. To speed up the process, you can call our virtual AI recruiter at 518-759-7888. The call takes about 7 to 10 minutes. Need help with your resume? Visit Company DescriptionExpress Employment Professionals is a leading staffing provider in the U.S., Canada, South Africa, and Australia. Every day, we help job seekers find work and help businesses find qualified employees. The Capital Region Express Employment Professionals is a leading staffing agency in the Albany area servicing professional direct hire roles as well as short term workforce solutions to employers.Express Employment Professionals is a leading staffing provider in the U.S., Canada, South Africa, and Australia. Every day, we help job seekers find work and help businesses find qualified employees. The Capital Region Express Employment Professionals is a leading staffing agency in the Albany area servicing professional direct hire roles as well as short term workforce solutions to employers.

Job Description We are looking for a detail-oriented Office Manager to join our team in Latham, New York. Seeking a highly organized and detail-oriented Office Manager to support our small but busy office. This role is central to our daily operations and focuses heavily on accounting tasks through QuickBooks Desktop, along with general administrative support. The ideal candidate is meticulous, flexible, and eager to learn—someone who thrives in a close-knit environment and can work both independently and collaboratively. Responsibilities • Perform daily accounting tasks using QuickBooks Desktop, including invoicing, billing, printing checks, and certified payroll, • Prepare journal entries and manage bank reconciliations, • Assist with AIA construction billing and applications (strongly preferred), • Support payroll and other financial recordkeeping as needed, • Provide phone coverage, take accurate and detailed messages, and communicate effectively with clients, • Support 3 operational staff members with administrative needs, • Assist with general office duties to ensure smooth daily operations, • Strong attention to detail and accuracy—meticulous work style is essential, • QuickBooks Desktop experience required (accounting-focused role), • Construction industry, union environment, or AIA billing experience a plus, • Ability to work in a fast-paced, small office environment, • Strong communication and customer service skills, • Flexible, dependable, and willing to learn new processes

Mercor is recruiting management consultants as independent contractors working on a research project for one of the world’s top AI companies. This project involves using your analytical skills as a management consultant to review and edit tasks written by people from a large range of other occupations; so you will serve a reviewer function, rather than making your own tasks. The tasks you will be editing will not be management consulting tasks - we’ve just found that management consultants are often highly effective reviewers!Applicants must: - Have 2+ years full-time work experience as a management consultant; and - Be based in the US, UK, or Canada Here are more details about the role: - We aim to make the hourly compensation rate offered to you competitive based on your professional background and geographic location (please note that the listed hourly compensation scale is for U.S.-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is fully asynchronous and can be done around your schedule - This project requires that you be able to commit a minimum of 15 hours per week - We currently estimate that this project will last through the end of 2025 and quite possibly longer. Please note that this estimate is subject to change - but if this listing is still up, then that means that the project is still running! - Please note you will need access to a desktop or laptop computer for this project and that we cannot accept applicants who use chromebook computers With respect to pay and legal status: - We can meet industry-standard compensation expectations for your current role - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we cannot currently support H1-B or STEM OPT status candidates

Job Description About the Role We are hiring for our client in Latham, NY, seeking a hands-on Office Manager / Bookkeeper to support a small, fast-paced office. This key position combines bookkeeping, HR support, administrative coordination, and daily operational assistance. The role requires someone detail-oriented, flexible, and able to work independently while supporting a small team. Key Responsibilities Accounting & Bookkeeping (Primary Function) • Manage high-volume QuickBooks Desktop accounting., • Process accounts payable/receivable, invoicing, billing, and collections follow-up., • Prepare and print checks, complete bank deposits (3–5 days/week)., • Complete journal entries, bank reconciliations, and bank requisitions., • Support payroll and prepare certified labor reports., • Answer phones, take detailed messages, and provide excellent client interaction., • Support operations and scheduling for service jobs ranging from 2 hours to multiple days., • Handle company cards, receipts, and expense documentation., • Track hours and assist with payroll-related entries., • Prepare new hire packets and assist with benefits coordination., • Prior bookkeeping, accounting, or office management experience required., • Strong working knowledge of QuickBooks Desktop and Microsoft Excel., • Construction or union experience is a plus., • High attention to detail, accuracy, and follow-through., • Ability to multitask and shift between accounting and operational support., • Strong professional communication skills; able to handle collections calls diplomatically., • Culture fit is extremely important—looking for someone flexible, meticulous, and eager to learn., • Wear many hats: accounting, HR support, operations coordination, and client-facing tasks.

Job title: Information Technology Analyst I - W2 only Job location: New York, NY 10065 Shift: 7a-3p - 5 days/wk (including weekends). Hours if resource works Saturday &/or Sunday will be 9a-5p regardless of shift they are booked for. Pay:$20 - $27hr Length: 4 months, Possible extension Job Summary: Bachelors or equivalent exp (R). Degree in computer science (P). 1-2 yr exp (P). Excellent analytical, problem solving , written and verbal communication skills, strong customer service skills. (R). Ability to work within a team environment (R). Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.

Job DescriptionISSOEmployment Type: Full-Time, Experienced Department: Information Technology CGS is seeking an Information Systems Security Officer (ISSO) with DIACAP and/or RMF experience who has deep expertise in security assessment documentation to support Dept. of Commerce systems and efforts to achieve their Authorization to Operate (ATO). This position is located at the client site in the Herbert Hoover building in Washington, DC. The scope of this position includes full life-cycle Assessment and Authorization (A&A) management through all 6 Steps of the RMF process in support of the Government ISSM.In this role, you’ll conduct security assessment, and information system security oversight activities in accordance with NIST 800.53 that support systems from the perspective RMF requirements. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Review systems to identify potential security weaknesses and recommend improvements to amend vulnerabilities, implement changes, and document upgrades. - Maintain responsibility for managing cybersecurity risk from an organizational perspective. - Identify organizational risks, prioritize those risks, and maintain a risk registry for escalating and presenting those risks to senior leadership.- Provide security guidance and IS validation using the National Institute of Standards and Technology (NIST) RMF, DoC, and local security policies.- Providing configuration management (CM) recommendations for information system security software, hardware, and firmware and coordinating changes and modifications with the ISSM, Security Control Assessor (SCA), and Authorizing Official (AO).- Maintain vulnerability scanning tool compliance, such as HBSS or ACAS, and patch management, such as IAVM to ensure IT staff pushes patches to all systems in an effort to maintain compliance with all applicable directives, manage system changes, and assess the security impact of those changes.- Support security authorization activities, including transitioning from the legacy Information Assurance Certification and Accreditation Process (DIACAP) to compliance with the DoC RMF.- Provide subject matter expertise for cyber security and trusted system technology. - Apply advanced technical knowledge and analysis of specialized functional areas in task requirements to develop solutions to complex problems.- Research, write, review, disposition feedback, and finalize recommendations regarding cyber security policy, assessment and authorization assessments (A&As), security test and evaluation reports, and security engineering practices and processes. - Conduct research and write risk assessment reports to include risk thresholds, evaluation, and scoring.- Support analysis of the findings and provide expert technical guidance for mitigation strategies, including implementation advice on the cyber security risk findings, and other complex problems. Qualifications:- Bachelor’s Degree.- A minimum of five (5) years experience as an Information Assurance (IA) Analyst, ISSE, ISSO, or similar role in ATO package development, including generating security documentation for requirements, security control assessment, STIG and IAVA compliance, Standard Operating Procedures, test results, etc.- eMASS experience.- Professional security certification such as: CCNA Security, CySA+, GICSP, GSEC, CompTIA Security+ CE, SSCP, or higher.- Strong desktop publishing skills using Microsoft Word and Excel.- Experience with industry writing styles such as grammar, sentence form, and structure.- Ability to multi-task in a deadline-oriented environment. Ideally, you will also have:- CISSP, CASP, or a similar certificate is preferred.- Master's Degree in Cybersecurity or related field.- Strong initiative, detail orientation, organizational skills, and aptitude for analytical thinking.- Demonstrated ability to work well independently and as a part of a team.- Excellent work ethic and a high commitment to quality. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.Health, Dental, and VisionLife Insurance401kFlexible Spending Account (Health, Dependent Care, and Commuter)Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: IT Helpdesk Manager position is an essential employee post requiring a hands-on technical leader to assist the Director of User Support Services in optimizing the day-to-day operations of the IT helpdesk while overseeing and managing staff performance. This role requires a team player who can assist with motivating the technical team to achieve goals as well as leverage extensive IT experience to resolve escalated technical issues. Excellent written and verbal communication skills are essential, as well as a strong focus on customer service when interacting with staff, consultants, and vendors across all levels. WORK PERFORMED: • Manage and supervise a team of IT Helpdesk professionals providing mentorship and guidance., • Provide a high level of technical expertise and resolve escalated complex IT issues., • Assist in planning and executing technology projects, upgrades, migrations, coordinating resources and timelines to minimize disruption to business operations., • Maintain working knowledge of Active Directory and assist with User Onboarding and Offboarding process., • Assist with VDI (Virtual Desktop Infrastructure) Administration., • Assist with maintaining IT hardware and software inventory., • Oversee ESD’s Zendesk Helpdesk implementation, training, usage and reporting., • Collaborate with other departments and stakeholders to understand IT requirements and priorities, ensuring alignment with business objectives., • Conduct regular performance evaluations for assigned staff., • Provide mentoring and professional development activities for Helpdesk Staff., • Stay current with emerging technologies, industry trends, and best practices to support business operations., • Engage in Vendor and Partner relationships to assist in procuring IT products and services., • Assist with Developing IT procedures and best practices to optimize helpdesk operations., • Assist with MDM/Wireless device Set-up and deployment., • Assist with the installation, configuration, troubleshooting, and support of computer hardware and software., • Assist ESD staff in developing working knowledge of IT systems., • Maintain advanced knowledge of ESD's standardized software applications to assist in problem resolution and needs assessment., • Train new helpdesk employees on IT systems, procedures, and customer service skills., • Assist and backup Director of User Support Services with implementation of new initiatives, AD management and all other Server & Portal Administration tasks as needed., • Assist IT Management with special assignments., • Assist with IT project initiatives and management as needed., • Up to 10% of travel to any ESD office location as required. Some overnight trips will be required as well., • Assist with IT Disaster Recovery efforts, testing, and documentation as needed., • Perform other IT related duties as directed by IT Management. MINIMUM REQUIREMENTS: 5+ years of proven experience in IT helpdesk management, with a demonstrated track record of effectively leading and managing IT teams in a dynamic environment. Proficiency in IT systems, network infrastructure, and security principles, with hands-on experience in implementing and managing enterprise-level IT solutions. Outstanding communication, interpersonal, and leadership skills, with the capacity to engage with diverse stakeholders and influence decision-making at various organizational levels. Strong project management skills, with the ability to plan, organize, and execute multiple projects concurrently within budget and schedule constraints. Analytical mindset with problem-solving capabilities and attention to detail, coupled with strategic thinking and business acumen. Familiarity with cloud computing, virtualization, networking, and Microsoft Networks is advantageous.

Job DescriptionEnterprise ArchitectEmployment Type: Full-Time, Senior-LevelDepartment: Information Technology CGS is seeking an experienced senior-level Information Technology Enterprise Architect to support the I.T. business mission of a large-scale government enterprise’s IT infrastructure. The ideal applicant should demonstrate knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI. The applicant will also be tasked with collecting information for strategic business mission planning and IT investment. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The IT Enterprise Architect position requires the candidate to possess knowledge, experience, and abilities to broadly understand an organization’s various technologies and teaming with an organization’s leaders to collect information for strategic business mission planning and IT investment.- The IT Enterprise Architecture candidate will demonstrate s exceptional interpersonal and professional maturity and senior-level IT competency. Exceptional oral and written communication abilities and experience and knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI are superlative. - Experienced with various EA frameworks, including Zachman, and TOGAF, the EOUSA Enterprise Architect will provide a view for system owners, planners, designers, developers, and subcontractors to provide a holistic view of the enterprise from different perspectives with the understanding of budget constraints.- Additional demonstrated knowledge and experience in the following areas:- Demonstrated engineering abilities in Windows Desktop applications, remote access, MS Windows 7, SQL Server, VMware, EMC, SAN storage, Cloud as a service, Broadworks, Polycomm, BlackBerry, Apple iOS, information security, wireless technologies, system networking, etc.- Understanding and utilization of ITIL, project management (PMI), Agile, Configuration and Change controls.- Capability in providing technical engineering practices recommendations, advice, and enhancements from integration engagements of prior successful systems integrations.- Exceptional writing/verbal/interpersonal negotiation and communication skills with the ability to work confidently and independently with minor guidance. Ideally, you will also have:- VMware server and VDI understanding/experience.- Knowledge of PKI.- MS Windows 2003 Terminal Server.- MS Windows 2008R2 Server.- Cisco UCS.- Broadworks.- Polycomm.- BlackBerry, iOS, Android OS.- Project Management Professional (PMP).- ITIL.- CISSP. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionLegal AssistantEmployment Type: Full-Time, Entry LevelDepartment: Legal As a CGS Legal Assistant, you will work under the direction of a Supervisory Paralegal or Project Supervisor. You will provide litigation and administrative support to a group of United States Attorneys. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide two legal assistants to perform the following job duties to support attorneys, investigators, and paralegals:Provide a variety of direct legal support assistance services to include:- Receive and review incoming material and independently determines the need for assembly and preparation of a variety of legal documents, e.g., charging instruments, motions, orders, pleadings, deposition notices, trial subpoenas and grand jury subpoenas. In preparation of documents, considers the nature and the status of the case involved.- Proofread and edit drafts of legal documents such as motions, orders, correspondence, discovery requests and responses, and other pleadings. Complete variable aspects of preparing recurring legal documents that conform to the rules governing their style and format.- Electronically file documents on behalf of and at the directive of the attorneys with the appropriate state or federal court, applying knowledge of local court rules and practices.- Provide assistance with trial preparation by performing duties such as independently compiling trial notebooks and witness and exhibit lists.- Prepare and track grand jury subpoenas and returns. Aid in processing and organizing legal data and other supportive material. Organize, process and copy documents in accordance with requirements. Assemble record materials for court filings.- Compose original letters that require a good working knowledge of legal procedures and specialized terminology, e.g., transmittal of pleadings, requests for extensions of time in certain cases, advising of actions taken or developments in cases referred by other federal departments and agencies, and notices to attorneys representing defendants. Provide a variety of ancillary office support functions requiring some subject-matter knowledge of the United States Attorneys programs and operations. Typical assignments may include the following:- Perform docketing duties such as opening, updating and closing cases through use of the automated case tracking system. As necessary, searches database for required information.- Obligate funds for litigation expenses and monitors for continued necessity.- Review bills and invoices and submits to budget office for payment.- Maintain calendar of assigned active cases. Track filing, hearing, and trial dates, and scheduling conferences and interviews. Develop and maintain suspense system for ongoing cases and informs the attorneys of pending dates and deadlines. Maintain calendar(s) of the attorney(s), scheduling appointments, interviews, and conferences, and provides reminders of commitments and court appearances.- Assemble the physical files and electronic files for new cases by filing materials in chronological order, preparing and printing conflict of interest sheets for assigned attorneys, and numbering the initial case materials and discovery. Upon receipt, send additional discovery to outside parties as directed by the assigned attorney.- Prepare files for closing by putting the documents in chronological order, ensuring that the relevant documents are in the file, and prepare a closing sheet for the assigned attorney’s signature.- Receive visitors, answer telephone and refer callers to staff members or take messages as appropriate. Deliver to and retrieve papers from the federal courthouse. Furnish requested information concerning pending and closed matters and cases, functions and general procedures of the office. Determine which matters should be referred to the AUSA and the urgency of the matter.- Attend meetings and trainings as may be required and appropriate.- Produce a variety of written documents and materials utilizing a wide range of office software applications, such as MS Word, MS Excel, MS Outlook, MS Access, Adobe Acrobat Professional or other databases. For example, assignments may include integrating output from different software types, e.g., tables produced by database applications and charts and graphs produced by electronic spreadsheet applications, into word processing or desktop publishing text. Products include complicated tables, graphs and charts, which may be incorporated into legal documents or courtroom presentations. Ensures all documents contain the proper format, spelling, punctuation, capitalization, and grammar.- When appropriate, provide automated litigation assistance to attorneys in trial preparation and courtroom presentations, including transcribing dictation. Utilize various software applications and graphics hardware such as scanners and plotters. Prepare documents, charts, and visual materials used in trials. Provide technical support e.g., enlarging charts and photographs, duplicating tapes and videos, and marking exhibits.- Perform other related duties as assigned. Qualifications:- At least one year of specialized litigation experience required, however over three years is preferred. - Specialized experience is defined as experience reviewing legal documents such as complaints, motions, orders, answers, pleadings, subpoenas, and libels for completeness of information; retrieving and assembling information for hearing and/or trial use, researching a variety of legal sources to obtain and/or verify information; maintaining file systems; and using automated software to produce legal related reports, documents, correspondence and related materials. - Requires excellent written and oral communication skills. - Should have hands-on familiarity with a variety of computer applications, such as MS Word, MS Excel, MS Outlook, and Adobe Acrobat. - Ability to consistently deliver highest quality work under extreme pressure will be very important.- Ability to obtain a Public Trust Security Clearance Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description IMMEDIATE OPENING FOR CALL CENTER REPRESENTATIVE HYBRID SCHEUDLE OFFERED LONG TERM JOB OPPORTUNITY WITH ROOM FOR ADVANCEMENT MENANDS, NY $18/HR MONDAY - FRIDAY 9AM-6PM Qualifications: 2 years call center experience Microsoft Office proficient Excellent communication skills Responsibilities: • This customer service position will respond to provider inquiries that have been directed to the CSC Call center. Designated call center staff will be available to offer telephone assistance to providers in their use of online business applications that support claims, eligibility, web enabled self services and technical related inquires., • Position requires the recording, tracking and monitoring of call information on the nature of the issue and resolution of the inquiry via the call tracking/CRM application. This includes tracking and monitoring open tickets for proper follow, assignment and escalation as required. All inquiries will be supported through an extensive training program including documentation consisting of established procedures, scripts and knowledge content., • Processes customer requests by using various tools and technologies including desktop faxing, web self help and support of the IVR. This includes the dissemination of faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision. Job Type & Location This is a Contract to Hire position based out of Menands, NY. Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Menands,NY. Application Deadline This position is anticipated to close on Dec 24, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description Wojeski & Company is a thriving, mid-sized CPA firm with an excellent reputation and a distinct culture. We are "accountants with personality" known for our expertise, high service standards, impeccable integrity, community involvement and fun! Our service-oriented firm provides bookkeeping, audit, tax and consulting services to a broad range of clients. Senior Accounting Associate We are seeking a "hands-on", Senior Accounting Associate to join our rapidly growing Outsourced Accounting Solutions (OAS) team. We are looking for an individual with general business knowledge and advanced bookkeeping skills to support our clients. The position requires work within the Wojeski office and at various client locations around the Capital District of New York State. Key Responsibilities: • Supports OAS operations by monitoring and approving financial processing, reporting, and supervising staff, • Perform monthly account reconciliations and prepare trial balances for month-end/quarter-end review, • Demonstrate knowledge of the general ledger and make journal entries, • Record daily transactions and properly post to the general ledger, • Invoice and properly record payments and accounts receivable, • Manage accounts payable and weekly check disbursements, • Coach clients with tasks and issues that arise in the accounting function of their businesses, • High-school diploma or equivalent is required, • Associates or bachelor's degree in business or accounting is preferred, • 2 to 3 years relevant supervisory experience, • 3 to 5 years relevant bookkeeping experience, • Proficiency in QuickBooks Desktop, QuickBooks Online, and Office 365 products (especially Excel), • Excellent organizational skills, • Advanced understanding of the balance sheet and profit and loss statement, • Ability to manage multiple projects and staff members for different types of clients, in a fast-paced environment, • Ability to learn quickly and work both independently and as a team member to complete tasks, • Meticulous attention to detail and follow-through, • Excellent communication and customer service skills; ability to interact with clients, • Knowledge of business organizational structures, • Knowledge of payroll processing and payroll taxes, • Positive attitude focused on enhancing the firm's culture and an open-mindedness to change. Benefits and Perks Include: • Company Outings, • In-Office Events, • Competitive compensation and PTO, • 401(k) program with employer match, • Discounted Financial Planning/Counseling, • Flexible Schedules, • Reduced Summer Hours, • Hybrid Work From Home Policy, • Health and Wellness Benefits, • Mentorship and Learning Development

Job Description Job Title: Lab Computing Analyst Location: 101 Customer Site Street, Albany, NY 12207 Duration: 3 Months Expected Hours: 40 hours per week Work Model: Onsite Pay Rate: $33.70/hr Summary: Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations. Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting. Maintains access control, data integrity and file system security for the computer/data center environment. Monitors, tracks and records system performance and utilization metrics. Communicates highly technical information to both technical and nontechnical personnel. Recommends process, hardware and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency. May participate in development of information technology and infrastructure projects. May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions. Job Responsibilities: * Implement, monitor, and provide technical support of customer laboratory IT environments, typically integrated with instrumentation * Implement customer specified benchtop computing design and processes * Administer and assure connectivity of customer's Windows based platform * Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imaging of computers * Manage On-boarding, retirement, and relocation of equipment * Implement Windows based security, including but not limited to: user/group permissions, file/folder permissions, group policies, local security policies, etc. * Analyze, identify, and implement enhancements, upgrades and/or solutions to improve overall desktop platform support in a timely manner * Ensure adherence to client's corporate policies through periodic reporting and compliance programs * Act as the technical support contact for instrument vendor * Repair and troubleshoot instrument-related computers and escalate issues to the client infrastructure teams * Provide technical support for new system validations and change management efforts * Create and maintain a physical inventory of lab equipment, PCs, software, and any other information specified by the client * Submit weekly Engineer reports to the team lead by COB on the last business day of the week * Act as client Liaison for software/hardware related inquiries * Participate in client team meetings * Provide support across all Enterprise practices as required * Demonstrate appropriate use of office equipment/software after training * Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment Working Environment: * Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) * Job pace may be fast and job completion demands may be high * Must be able to remain in a stationary position more than 25% of the time * Occasionally move between labs, corridors, adjoining rooms, and buildings onsite * Frequently operate on instruments, objects, tools or controls, requiring bending, squatting, stretching and reaching * Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds) * Vision abilities required include close range, color vision, peripheral vision, depth perception, and ability to adjust focus * Occasionally operates a computer and other office machinery * Employee may handle hazardous waste according to local, state, and federal regulations * Potential risk to lab-based hazards including extreme temperature, biological materials, and hazardous chemicals * May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing for respirators Must Haves: * Experience with technologies including Microsoft Office, networking, remote computing and backup systems * Experience with scientific instrumentation * Experience in Life Science environment * Experience in a validated environment * Experience working in GxP, ISO, and FDA compliant facilities * Active Directory * Folder permissions / shared drives * SCCM * Acronis * Networking-Troubleshoot skills, Ethernet cables, problem-solving skills * Zscaler * Dymo printers * Service Now * Windows 11 upgrade Nice to Haves: * Linux * Group Policy * Splunk * CyberArk * Pharma/IT background is a solid nice to have * Strong desktop support skills Interview Schedule: 2 rounds virtual, 30 mins – 1 hr. 2 stages of interview contingent on passing the 1st round About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at . Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility. -- Powered by JazzHR nlx2UTGeuZ

Endpoint Management Support Engineer (Contract to Hire) This position is open to candidates in the Albany, NY and Rome, NY area. POSITION SUMMARY: The Endpoint Management Support Engineer will collaborate with team members to provide advanced technical support and expertise, serves as an escalation point that focuses on complex issues, and contributes to the overall endpoint management strategy. You will also be responsible for developing and implementing endpoint management strategies and solutions within the the environment, primarily leveraging Microsoft Intune for endpoint management. This includes tasks such as analyzing and troubleshooting complex endpoint issues, implementing security solutions for endpoints, and leveraging expertise in endpoint management tools and technologies, such as Microsoft 365 and Intune. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Troubleshooting and Issue Resolution - Diagnosing and resolving technical problems related to endpoints, including hardware, software, and network connectivity., • Endpoint Management - Managing and maintaining endpoint systems using tools like Microsoft MECM, MDM solutions (Jamf, Intune, etc.)., • Software Deployment and Configuration - Ensuring proper installation and configuration of software on endpoints, including applications and operating systems., • Security and Compliance - Implementing and maintaining security policies and configurations on endpoints to ensure compliance with organizational standards and regulatory requirements., • Documentation and Reporting - Creating and maintaining documentation related to endpoint management processes and procedures, as well as generating reports on endpoint status and performance., • Automation – Designing and implementing automation solutions to improve the efficiency of endpoint management processes., • Inventory/Asset Management - Maintaining accurate records of endpoint devices and their associated hardware and software., • Manage Helpdesk Tickets – Utilize the internal ticketing system to track, priorities, and resolve user support requests., • After-Hours Support - Team members will periodically be required to provide technical assistance outside of standard business hours, including evenings and weekends., • Travel – Team members will periodically be required to travel to different office locations to provide hands-on technical support for issues that cannot be resolved remotely. KNOWLEDGE, SKILLS, and ABILITIES: • Microsoft Intune Expertise – Strong understanding of endpoint management technologies, including Microsoft Intune, Windows Autopilot, and other relevant tools., • Operating System Knowledge - Familiarity with various operating systems, particularly Microsoft Windows, Mac OS, Android, iOS, and their interaction with Intune., • Microsoft Entra ID Knowledge – Ability to manage users and groups, conditional access, identity protection, as well as a strong understanding of IAM concepts like RBAC, PIM, SSO, and identity federation., • Security Knowledge - Understanding endpoint security principles, including access control, encryption, and threat detection., • Troubleshooting Skills - Ability to diagnose and resolve technical issues related to hardware, software, and network connectivity., • Communication Skills- Excellent verbal and written communication skills to effectively interact with end users and other teams within the organization. PREFERRED/DESIRED QUALIFICATIONS: • Scripting – Knowledge of scripting languages like Microsoft PowerShell, and Microsoft Graph API can be beneficial in automating tasks and troubleshooting issues with end-user devices and Microsoft Intune. EDUCATION and/or EXPERIENCE: Minimum of a bachelor’s degree in a professional specialty or similar discipline and a minimum of 4 years of IT support, desktop and endpoint administration, application management or related fields. An equivalent combination of advanced education, training, and experience will be considered. CERTIFICATIONS: Microsoft Certified: Fundamentals, Microsoft 365 Certified: Endpoint Administrator Associate, Microsoft 365 Certified: Administrator Expert are preferred.

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. Providing fault analysis to customer’s various co

Accurately testing, identifying, preparing, repairing, resolving, and documenting end-user technical issues relating to Desktop support. Devices include, but are not limited to, Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Desk equipment, Cabling, Comms patching, Printers, MFDs, an

Job Description Desktop Support Technician • 8-5 Monday-Friday, no on call, • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user., • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals., • Desktop and Network Support, • Ability to setup, configure and add all hardware., • Assist Corporate Desk Side Support technicians with large IMAC’s., • Documents, maintains, upgrades or replaces hardware and software systems., • Supports and maintains user account information including rights, security and systems groups., • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed., • Determines and recommends which products or services best fit the customers' needs., • Imaging and image recovery, • Experience doing break / fix repairs on desktops, laptops, • Install / Re-install various software packages and updates, • WiFi and VPN connections; Support of wireless devices

Job DescriptionDesktop/Workstation Design EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications:- The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience· Understanding of the application of security controls on the image· Microsoft Office engineering experience· Integrating anti-virus applications in an image· VPN/Remote access (Cisco Secure Access with RSA a plus)· Windows Scripting experience· Good writing skills Ideally, you will also have:- VB and/or VBA coding experience a plus· VDI/Citrix experience· SMS/SCCM experience a plus· Understanding of PKI· VMWare experience· Litigating software such as Ipro and Concordance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be able to identify, research, and resolve computer problems. Strong troubleshooting skills a must. Should be able to communicate clearly (written & verbal); work well under pressure and capable of prioritizing assignments. WORK PERFORMED: • Assisting all staff via phone, email, and Helpdesk ticketing solution in a courteous and efficient manner., • Maintain helpdesk coverage; user follow-ups; and managing daily tickets assigned., • Maintain advance knowledge of ESD's standardized software applications to assist in problem resolution and needs assessment., • Support end-users with remote access on desktops/laptops and mobile devices across platforms., • Knowledgeable in VDI (Virtual Desktop Infrastructure), • Extensive experience with desktop hardware, software applications, operating systems, and networking connectivity (See Knowledge Required)., • Assist end-users in developing working knowledge of systems running on LAN., • Prepare SOPs and user instructions as needed., • Ability to train and conduct new-user orientations on both hardware and software as requested., • Point person for all mobile and wireless devices including set-up, deployment, and user support., • User support and setup of Click Share/laptops for Zoom/WebEx webinars and conferences., • Coordinate onboarding, offboarding, moves and changes with Administrative Services as needed., • Collaborate with LAN technicians/network administrators to ensure efficient operation of the company’s desktop computing environment; and liaise with third-party support and PC equipment vendors when necessary., • Perform tasks and functions as required by supervisor., • Perform other tasks and services needed by the end-user community, such as lifting, moving, boxing, and unboxing of equipment., • Occasional travel to the various ESD offices may be required. MINIMUM REQUIREMENTS: Minimum Requirements Education level required: HS Diploma or equivalent with 5 years relevant experience. Associates in Computer Science preferred. MCSE Desktop Infrastructure & Windows 10 Certification; and CompTIA A+ & Network Certification. Relevant experience required: Minimum 4+ years customer service experience, including phone support in a fast-paced environment. Strong verbal and written communication; excellent analytical and problem-solving skills; ability to work independently remotely; a team player; professional telephone etiquette and interpersonal skills are necessary; and strong work ethic and attention to detail. Knowledge required: Helpdesk Solution; O365; MS Windows 10+; Mac iOS; MS Office 2016+; Adobe Cloud Suite; Kofax PDF Software; iOS Mobile device Applications & firmware; Web-based video conferencing tools; VDI knowledge a plus. Also, all other ESD supported applications.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Complete Network is looking for a support desk technician with an Associates or Bachelors degree in computer science or IT and two to five years of experience. This is a level 1-2 support desk position troubleshooting a variety of desktop support issues. The candidate must have strong technical and communication skills. Day-to-day duties will include remote and on-site technical support for our customers. Candidate must have an entrepreneurial attitude and be able to work independently with minimal supervision. Candidate must possess the following skills and experience: • Good personality - Able to interact with and support customers while maintaining a friendly attitude, • Highly organized, • Excellent time management skills, • Strong verbal and written communication skills, • Strong search engine and research capabilities, • Windows System Administration in a distributed environment - Desktop and Server, • Active Directory Administration, • Application Support and Administration, • Anti-virus administration and malware remediation, • Backup and recovery software, • Troubleshooting of hardware and OS issues, • Mobile device support, • Networking concepts and hardware, • Familiarity with network cabling, • Understanding TCP/IP Networking, • Managing switches, routers, and firewalls, • Wireless networks, • Remote-access and site-to-site VPN Any of the following skills and/or certifications are a plus: • Microsoft Windows Server, • Microsoft Exchange, • Cisco IOS and/or ASA firewall, • Linux, • VMware, • SQL Other Requirements: • Candidate must be willing to work overtime and be on call., • Candidate must have reliable transportation as there is local travel required., • Candidate must be able to work from home. Benefits include health insurance, cell phone allowance, and retirement plan. There is also tremendous opportunity for professional development and opportunities for advancement. Complete Network is headquartered in Albany, NY with offices in the Carolinas. We deliver first-rate IT support to some of Tech Valley's top companies. Come join our growing team in a fun and dynamic work environment. Please include resume with response Company DescriptionComplete Network is a recognized leader in outsourced IT services to small and midsize businesses in the northeast, the Carolinas, California and Florida. We achieve our award-winning results by recruiting and retaining a world-class team, adhering to best-practices, delivering services consistently, and maintaining best-in-class technology partnerships. Our customers work with us because we offer high-quality, consistent service, which we're able to deliver by working only with managed clients. We prize both teamwork and individual accountability. Hard work is rewarded and is balanced with personal time. We are committed to growth through aggressive sales and marketing and to longevity through sound fiscal management. Come join our growing team in a fun and dynamic work environment. We offer excellent opportunities for professional development.Complete Network is a recognized leader in outsourced IT services to small and midsize businesses in the northeast, the Carolinas, California and Florida. We achieve our award-winning results by recruiting and retaining a world-class team, adhering to best-practices, delivering services consistently, and maintaining best-in-class technology partnerships. Our customers work with us because we offer high-quality, consistent service, which we're able to deliver by working only with managed clients. We prize both teamwork and individual accountability. Hard work is rewarded and is balanced with personal time. We are committed to growth through aggressive sales and marketing and to longevity through sound fiscal management. Come join our growing team in a fun and dynamic work environment. We offer excellent opportunities for professional development.

Job Description Field Service Technician/ Desktop Support - 9-10 month contract • Includes some overnight travel, • Must have printer experience, • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals., • Responsible for performing on-site servicing and repair of major OEM laptops, desktops, POS, and printers., • Familiarity of POS (Point of Sales) systems for Retail stores (Windows based registers), • Break/Fix at component level– Desktops; Laptops; printers, • Documents, maintains, upgrades or replaces hardware and software systems., • Imaging and image recovery, • Provides technical support in activities associated with the identification, prioritization and resolution of reported problems., • Install / Re-install various software packages and updates, • Activities include recognition, research, isolation, resolution, and follow-up., • Must have a clean driving record – No open tickets or warrants – No major violations, • Must have an active driver’s license

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, le

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. Providing fault analysis to customer’s various co

Provide end-user support on third party software programs such as online billing, mobile applications, and control systems commissioning. At least (2) years of experience in network maintenance or user technical support preferred. Housing in this area is extremely limited and expensive, and the comp

Support end-users with remote access on desktops/laptops and mobile devices across platforms. Support all users with remote and mobile/wireless device needs. User support and setup of Click Share/laptops for Zoom/WebEx webinars and conferences.

Support firewall configuration and remote access (SonicWall experience a plus). This role involves interaction with end users and direct support of firm systems, so full remote or fully hybrid schedules are not available.

Support end-users with remote access on desktops/laptops and mobile devices across platforms. Support all users with remote and mobile/wireless device needs. User support and setup of Click Share/laptops for Zoom/WebEx webinars and conferences.

Support firewall configuration and remote access (SonicWall experience a plus). This role involves interaction with end users and direct support of firm systems, so full remote or fully hybrid schedules are not available.

We’re looking for a Netflix IT Help Desk Technician to provide tech support to employees. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential.

Support firewall configuration and remote access (SonicWall experience a plus). This role involves interaction with end users and direct support of firm systems, so full remote or fully hybrid schedules are not available.

Make an impact in the role of Amazon IT Support Technician to support the preparation and delivery of goods or services, assist with processing returns and exchanges, and provide excellent service to customers and team members. Perks of the role may include competitive weekly pay, flexible schedulin

Support end-users with remote access on desktops/laptops and mobile devices across platforms. Support all users with remote and mobile/wireless device needs. User support and setup of Click Share/laptops for Zoom/WebEx webinars and conferences.

Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shifting priorities and business needs. Perks of the role may include competitive weekly pay, flexible sch

Support firewall configuration and remote access (SonicWall experience a plus). This role involves interaction with end users and direct support of firm systems, so full remote or fully hybrid schedules are not available.

Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shifting priorities and business needs. Perks of the role may include competitive weekly pay, flexible sch

Desktops, Laptops, Printers, smartphones, and scanners). Requirements: Minimum Requirements for IT Support Specialist Has the ability to quickly learn and use new technologies, as well as how to integrate them in with an existing system.

We’re looking for a Amazon IT Support Technician to diagnose and resolve hardware, software, and network issues for employees. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential.

Support end-users with remote access on desktops/laptops and mobile devices across platforms. Support all users with remote and mobile/wireless device needs. User support and setup of Click Share/laptops for Zoom/WebEx webinars and conferences.

Make an impact in the role of Amazon IT Support Technician to support the preparation and delivery of goods or services, assist with processing returns and exchanges, and provide excellent service to customers and team members. Perks of the role may include competitive weekly pay, flexible schedulin

Our client, a computer service organization, is seeking an IT Systems Technician to join their team!.Position Overview and Responsibilities.The IT Systems Technician will report directly to the Service Delivery Manager.Entering time and expense data into the Professional Services Automation (PSA) sy

Make an impact in the role of Amazon IT Support Technician to support the preparation and delivery of goods or services, assist with processing returns and exchanges, and provide excellent service to customers and team members. Perks of the role may include competitive weekly pay, flexible schedulin

Desktops, Laptops, Printers, smartphones, and scanners). Requirements: Minimum Requirements for IT Support Specialist Has the ability to quickly learn and use new technologies, as well as how to integrate them in with an existing system.

Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth.

Make an impact in the role of Amazon IT Support Technician to support the preparation and delivery of goods or services, assist with processing returns and exchanges, and provide excellent service to customers and team members. Perks of the role may include competitive weekly pay, flexible schedulin

Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential. Bring your energy to the role of Amazon IT Support Technician to diagnose and resolve hardware, software, and network issues for employees.

Make an impact in the role of Amazon IT Support Technician to support the preparation and delivery of goods or services, assist with processing returns and exchanges, and provide excellent service to customers and team members. Perks of the role may include competitive weekly pay, flexible schedulin