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  • commissary prep cook
    commissary prep cook
    1 day ago
    $16–$19 hourly
    Part-time
    Commonwealth, Charlotte

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a prep to join our team! Our ideal candidate is passionate about food, beverages, and excellent customers service. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level collaboration with the full BOH team. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Keep the kitchen/BOH space in pristine clean and organized shape, • Learn maman's recipes and follow the recipe book's instructions, • Occasionally assist the various BOH teams during slow times, • Maintain safety standards while adhering to maman's policies and procedures, • Great communication with the BOH team What we're looking for: • You have great knife skills, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

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  • Restaurant Manager
    Restaurant Manager
    3 days ago
    $42–$52 yearly
    Full-time
    East Forest, Charlotte

    STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE! We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service. YOU: • Demonstrate the Golden Rule, • Have a competitive spirit and desire to win, • A track record of proven leadership, • Possess high character and high competence, • Desire to improve the lives of others US: • Desire to improve the lives of employees, customers, franchisees, • Committed to you and your successful journey, • We place trust above all else. This builds loyalty., • Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer., • Desire to lead and dominate the premium burger segment of the restaurant industry, • Our pace is fast, focused, and effective. STEAK N SHAKE MANAGER DESCRIPTION: The Manager reports directly to the General Manager. They assist in the day-to-day responsibilities of managing the restaurant, directing the employees, ensuring guest satisfaction and thereby demonstrating the Gold Standard in service. They will partner with the General Manager to meet the business and strategic objectives of the organization. The sky is the limit for those seeking to make a difference in this world! Qualifications • US work authorization (Required), • High school or equivalent (Preferred), • Driver's License (Required) SOUND LIKE A GREAT PARTNERSHIP? CLICK NOW TO APPLY!!

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  • commissary porter
    commissary porter
    1 day ago
    $14 hourly
    Part-time
    Charlotte

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a porter to join our team! Our ideal candidate is passionate about food, beverages, and excellent customers service. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level collaboration with the full BOH team. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Keep the kitchen/BOH space in pristine clean and organized shape, • Proactively anticipate rushes and wash the dishes accordingly, • Help replenish the cutlery and glass stations, • Help clear the bus-bins when full, • Occasionally assist the prep team during slow times, • Maintain safety standards while adhering to maman's policies and procedures, • Great communication with the BOH team What we're looking for: • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

    Easy apply
  • Shift Manager
    Shift Manager
    3 days ago
    $17–$19 hourly
    Part-time
    East Forest, Charlotte

    STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE! We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service. YOU: • Demonstrate the Golden Rule, • Have a competitive spirit and desire to win, • A track record of proven leadership, • Possess high character and high competence, • Desire to improve the lives of others US: • Desire to improve the lives of employees, customers, franchisees, • Committed to you and your successful journey, • We place trust above all else. This builds loyalty, • Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer., • Desire to lead and dominate the premium burger segment of the restaurant industry, • Our pace is fast, focused, and effective STEAK N SHAKE SHIFT MANAGER DESCRIPTION: The Shift Manager reports directly to the General Manager. They assist in the day-to-day responsibilities of managing the restaurant, directing the employees, ensuring guest satisfaction and thereby demonstrating the Gold Standard in service. They will partner with the General Manager to meet the business and strategic objectives of the organization. The sky is the limit for those seeking to make a difference in this world! Benefits \& Perks Employee discount, Employee assistance program, Paid Training Qualifications • US work authorization (Required), • High school or equivalent (Preferred), • Driver's License (Preferred) SOUND LIKE A GREAT PARTNERSHIP? CLICK NOW TO APPLY!!

    Easy apply
  • commissary baker
    commissary baker
    1 day ago
    $18–$24 hourly
    Part-time
    Commonwealth, Charlotte

    maman is a cafe-bakery-kitchen-event-catering company founded in 2014 by owners Elisa Marshall and Benjamin Sormonte in soho nyc, focusing on homemade baked goods and comforting foods that bring them back to their own mothers' cooking and warmth of home. maman offers delicious food and beverage as well as aesthetically pleasing spaces covered in rustic charm, blue and white ceramics, custom designed cups, and plenty of bunnies and greenery. maman is many things in one but it all stems back to family and the strong family we create within our team. we aim to serve your daily coffee and lunch, cater your next major event, or host the most special occasions in your life. We're looking for a baker to join maman's commissary team! What you'll do: You will be working alongside the pastry production supervisor and two other bakers. • Bake and create in a specific station, • Learn the maman recipes, • Always keep the kitchen sparkling, no one likes working in a messy place!, • At maman everyone does a bit of everything. We all like to switch it up and help out with any position on the floor. We truly believe team work makes the dream work and don't have cookie cutter job descriptions What we're looking for: • You are an experienced back of house professional with a sweet tooth for cookies, • You have a knowledge of pastry and able to lift and move 50lbs, • You make people feel good, especially your team, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly and are able to adapt to maman's unique culture, • Flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people that are all about creating the most memorable experience for every single maman customer.

    Easy apply
  • Team Member
    Team Member
    3 days ago
    $13.75–$14.5 hourly
    Part-time
    East Forest, Charlotte

    STEAK N SHAKE IS HIRING TEAM MEMBERS looking to MAKE A DIFFERENCE! We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service. We offer flexible schedules on day shift and night shift. We are determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer. We offer various stations to choose from (grill, drive thru, milkshakes, sandwich assembly). STEAK N SHAKE TEAM MEMBER JOB DESCRIPTION: Team Members deliver the gold standard in service by providing the highest quality burgers and shakes. They prepare, cook, and assemble the guest orders. They support an environment of teamwork and demonstrate the Golden Rule. YOU: • Demonstrate the Golden Rule, • Have a competitive spirit and desire to win, • Possess high character and high competence, • Desire to improve the lives of others US: • Desire to improve the lives of employees, customers, franchisees, • Committed to you and your successful journey, • We place trust above all else. This builds loyalty., • Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer., • Desire to lead and dominate the premium burger segment of the restaurant industry, • Our pace is fast, focused, and effective. Benefits \& Perks Employee discount, Flexible schedule, Employee assistance program, Paid Training Visit:

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  • Counter Service
    Counter Service
    1 day ago
    $12–$14 hourly
    Part-time
    Charlotte

    Maman - Counter Service maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a counter to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You are able to speak authentically about who we are, and every item on our food and beverage menu. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Take ownership of the cafe spaces' counter aesthetics, • Greet guests upon entering our storefronts and successfully communicate seasonal specials, encourage guests to try our best selling items etc., • Navigate the Toast POS system to accurately ring up customers' orders, • Keep a clean and organized counter space, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Maintain safety standards while adhering to maman's policies and procedures, • Investigate and resolve any guest concerns, • Assist with re-stocking at the end of your shift -- team work is the best work, set your colleagues up for success, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking! What we're looking for: • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way, • Big plus if you have barista experience! What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

    Easy apply
  • Team Member
    Team Member
    6 days ago
    Part-time
    Sterling, Charlotte

    Team Member -- Steak 'n Shake - Paying up to $17.25 per hour! At Steak 'n Shake, we don't just compete on pay --- we lead the market. We are a Maximum Wage Employer , paying the highest hourly rates within 25 miles of our restaurants - plus unique bonus pay options! On top of paying up to $17.25 per hour we offer unique perks like: -Bitcoin Bonus Pay Earn an additional $0.21 per hour worked --- fully funded by Steak 'n Shake (on top of your salary) invested in your personal Bitcoin wallet. Optional participation. Real long-term financial growth opportunity - for free! -$1,000 Newborn Match When the government contributes $1,000 to your newborn's qualifying Trump Account, we match it with another $1,000. More Than Just a Paycheck We combine top-of-market wages with benefits that support you and your family --- now and long term. Benefits\* • Medical/Rx, • HSA with Employer Contribution, • Dental, • Vision, • Hospital Indemnity, • Critical Illness, • Accident Perks • Flexible Scheduling, • Meal Discounts, • Employee Assistance Program, • Paid Training, • Discount Program, • Associate Emergency Foundation, • Next Day Pay -- receive up to 50% of your prior day's earned wages What You'll Do • Greet every guest with a genuine smile, • Create and maintain friendly eye contact, • Speak with enthusiasm and warmth, • Build real connections with guests to make them feel valued, • Represent and uphold the vision and values of Steak 'n Shake, • Take orders accurately and efficiently (including kiosk assistance), • Work well with your team to keep service fast and friendly, • Stay adaptable, dependable, and focused during busy shifts, • Follow all brand standards for food safety, cleanliness, and dress code What We're Looking For • Ability to stand for extended periods, • Ability to lift and carry up to 50 lbs regularly, • Strong customer service skills - Positive, cheerful attitude, • Consistency and reliability---you show up ready to work every shift, • Detail-oriented, multitasker, team oriented, • Flexible schedule availability You can work anywhere - but not anywhere will offer more than Steak 'n Shake. Apply Today

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  • Host/Hostess
    Host/Hostess
    1 day ago
    $12–$14 hourly
    Part-time
    Charlotte

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a host to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You are able to speak authentically about who we are, and every item on our food and beverage menu. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Take ownership of the cafe spaces' counter aesthetics, • Greet guests upon entering our storefronts and successfully communicate seasonal specials, encourage guests to try our best selling items etc., • Navigate the Toast POS system to accurately ring up customers' orders, • Keep track of guest list and average wait time, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Maintain safety standards while adhering to maman's policies and procedures, • Investigate and resolve any guest concerns, • Assist with re-stocking at the end of your shift -- team work is the best work, set your colleagues up for success, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking! What we're looking for: • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way, • Big plus if you have barista experience! What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

    Easy apply
  • Line Cook
    Line Cook
    1 day ago
    $15–$18 hourly
    Part-time
    Charlotte

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a line to join our team! Our ideal candidate is passionate about food, beverages, and excellent customers service. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level collaboration with the full BOH team. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Keep the kitchen/BOH space in pristine clean and organized shape, • Learn maman's recipes and follow the recipe book's instructions, • Always ensure consistency in quality and esthetics of maman's dishes, • Occasionally assist the various BOH teams during slow times, • Maintain safety standards while adhering to maman's policies and procedures, • Great communication with the BOH team What we're looking for: • You have great kitchen skills, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

    Easy apply
  • Porter
    Porter
    1 day ago
    $14 hourly
    Part-time
    Charlotte

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a porter to join our team! Our ideal candidate is passionate about food, beverages, and excellent customers service. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level collaboration with the full BOH team. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Keep the kitchen/BOH space in pristine clean and organized shape, • Proactively anticipate rushes and wash the dishes accordingly, • Help replenish the cutlery and glass stations, • Help clear the bus-bins when full, • Occasionally assist the prep team during slow times, • Maintain safety standards while adhering to maman's policies and procedures, • Great communication with the BOH team What we're looking for: • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

    Easy apply
  • Specialty Coffee, experienced Barista
    Specialty Coffee, experienced Barista
    1 day ago
    $12–$14 hourly
    Part-time
    Charlotte

    maman - Barista maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is a passionate, experienced barista who takes pride in their craft and thrives in a fast-paced, team-driven and collaborative environment. you are positive, adaptable, efficient, and hospitality-focused, with a strong understanding of coffee fundamentals and a positive, no-ego attitude. Position Summary The Barista is responsible for crafting and serving high-quality, maman standard beverages while delivering exceptional service. This role requires technical coffee skills, efficiency, and a guest-first mindset. The Barista consistently upholds maman beverage standards, maintains a clean and DOH compliant workstation, and builds strong relationships with guests through warm, personalized hospitality. Essential ResponsibilitiesBeverage Quality Production • Prepare and serve the full beverage menu in accordance with maman's established recipes and beverage standards., • Ensure beverage consistency, quality, and presentation across all drinks., • Maintain service time standards, with drinks served within 8 minutes on weekdays and 10 minutes on weekends., • Demonstrate proficiency in espresso preparation, milk texturing, and basic latte art., • Accurately read and execute POS tickets, including sizes, modifiers, and dine-in versus to-go orders. Guest Experience Hospitality • Deliver warm, genuine, and personalized service to every guest, consistently following all steps of service (Smile, Engage, Name, Thank You) in every guest interaction., • Build rapport with returning guests and foster relationships with regulars through thoughtful, personalized service and providing updates on seasonal specials and menu changes., • Communicate menu offerings clearly, including ingredients and allergy-related information, to support informed guest choices., • Anticipate guest needs and provide proactive, attentive service., • Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service Operations • Maintain an organized, efficient bar workflow to support speed and accuracy during service., • Operate in close coordination with front-of-house team members to ensure seamless service, supporting other positions during slower periods, embracing cross-training and a team-first approach., • Follow established steps of service and operational procedures to ensure consistency and quality., • Flexibility to work with various FOH positions including counter service, runner and/or server based on business needs. Cleanliness Maintenance • Maintain the barista station to DOH standards at all times, including proper care of rags, steam wands, pitchers, grinders, pitcher rinsers, counters, and milk storage., • Complete opening and closing tasks as assigned, including FIFO practices, DOH checks, and end of day email correspondence with collaboration with the rest of the FOH team., • Support daily, weekly, and monthly deep-cleaning tasks as assigned., • Promptly report safety hazards, equipment issues, or maintenance needs to the leader on shift. Team Support • Work collaboratively with FOH and BOH teams to maintain smooth service and high standards., • Demonstrate flexibility by assisting in multiple roles as business needs require., • Maintain a positive, professional demeanor at all times, even in fast-paced or high-pressure situations., • Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: • Minimum of 2 years of barista experience., • Ability to pass a barista skills evaluation., • Working knowledge of espresso preparation, micro-foam milk texturing, and basic latte art., • Strong understanding of POS tickets, modifiers, and beverage offerings., • Ability to work a flexible schedule, including weekends, holidays, and special events, unless pre-approved to work a specific schedule at hiring as per business needs., • Ability to multitask and stay organized in a fast-paced environment., • Ability to stand for extended periods and perform light physical tasks related to the role, including being able to lift up to 25 lbs. Preferred: • Experience in a high-volume or specialty coffee environment., • A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture., • Passion for hospitality and a sweet tooth for cookies is a plus., • Attention to detail and a strong sense of ownership over the guest experience., • Strong product knowledge, including allergy awareness., • Demonstrated ability to learn quickly and adapt to a unique workplace culture. Whats in it for you: At maman, we're proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: • A collaborative culture that values teamwork, initiative, and continuous improvement., • Competitive pay and growth opportunities within a fast-growing brand., • Comprehensive healthcare options and commuter benefits., • Ongoing professional development, training, and opportunities for internal mobility., • Sweet perks cookies, coffee, and in-store discounts., • A company culture where we roll up our sleeves, support one another, and celebrate shared success., • $12.00 - $14:00 hourly wage plus tips.

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  • Server
    Server
    1 day ago
    $12–$14 hourly
    Part-time
    Charlotte

    Maman - Server maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is passionate about food, beverages, and excellent customer service. you thrive in a fast-paced environment and take pride in delivering outstanding service. you are positive, collaborative, and guest-focused, with a strong attention to detail and a willingness to support the team wherever needed. Position Summary The Server plays a vital role in creating a welcoming, efficient, and high-quality guest experience. This position supports front-of-house operations by providing attentive service, maintaining clean and organized spaces, and assisting both FOH and BOH teams to ensure smooth daily operations. Servers are expected to represent our brand with professionalism, warmth, and enthusiasm, especially during busy service periods and weekends. Essential Responsibilities Guest Experience \& Service • Run food orders to tables and ensure timely, accurate delivery., • On weekends, preset tables, take guest orders, upsell thoughtfully, and recommend best-selling items., • Use the Toast POS system and handheld devices to accurately ring in orders and support efficient counter service., • Investigate and resolve guest concerns with the support of the leader on shift, always prioritizing a positive guest experience. Cleanliness \& Organization • Maintain cleanliness across all guest-facing and team areas, including clearing dirty cups, fallen napkins, and general upkeep throughout the shift., • Ensure service stations are clean, stocked, and organized, including emptying trash and relining bins., • Assist with hourly restroom checks to confirm bathrooms are clean, safe, and fully stocked (toilet paper, soap, trash removal, clean sinks and toilets)., • Notify the General Manager of any equipment or supply needs, such as bins, dispensers, sinks, or changing mats Team Support Operations • Bus items back to the BOH and assist with bussing tubs during peak service times to support smooth operations., • Assist with managing and reviewing Orders Hub as needed., • Replenish water and cutlery stations throughout service., • Assist with restocking duties at the end of each shift using the closing checklist., • Work collaboratively with both FOH and BOH teams to maintain high service standards., • Perform additional tasks and ad hoc projects as assigned to support daily operations. Qualifications Required: • Previous serving or front-of-house experience in a hospitality or food service environment., • Strong communication and customer service skills., • Ability to multitask and remain organized in a fast-paced environment., • Commitment to cleanliness, quality, and delivering an exceptional guest experience., • Availability to work a flexible schedule, including weekends, holidays, and special events according to business needs., • Ability to stand for extended periods and perform light physical tasks (lifting, bussing, restocking). Preferred: • Experience using Toast POS or similar point-of-sale systems., • Familiarity with high-volume or fast-casual dining environments., • A proactive mindset with the ability to anticipate guest and team needs., • A positive attitude, strong sense of humor, and ability to contribute to a fun, team-oriented culture., • Passion for hospitality and a sweet tooth for cookies is a plus. What We Offer At maman, we're proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive pay and growth opportunities within a fast-growing brand, • Comprehensive healthcare options and commuter benefits, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks- cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Whats in it for you: At maman, we're proud to provide a supportive and people-first environment where team members can thrive and grow. Some benefits offered: • A collaborative culture that values teamwork, initiative, and continuous improvement., • Competitive pay and growth opportunities within a fast-growing brand., • Comprehensive healthcare options and commuter benefits., • Ongoing professional development, training, and opportunities for internal mobility., • Sweet perks cookies, coffee, and in-store discounts., • A company culture where we roll up our sleeves, support one another, and celebrate shared success., • $12.00 - 14:00 hourly wage plus tips.

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  • Server
    Server
    1 day ago
    $12–$14 hourly
    Part-time
    Charlotte

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a server/runner to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You love cookies, are always ready to lend a helping hand to a colleague you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You are able to speak authentically about who we are, and every item on our food and beverage menu. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Take ownership of the cafe spaces' aesthetics, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests, • Navigate the Toast POS system to accurately ring up customers orders, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms, • Investigate and resolve any guest concerns, • Assist with re-stocking at the end of your shift -- team work is the best work, set your colleagues up for success What we're looking for: • You have serving experience, and are an experienced front of house professional with a sweet tooth for cookies, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly, multi-tasking comes naturally to you, and you are able to adapt to maman's unique culture, • Work a flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way, • Big plus if you have barista experience What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer. Please send you resume to the below email in a PDF format and include a few words as to what made you want to reach out to the maman team and why you think you'll be the best fit. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

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