Buscar empleo: 365 ofertas de trabajo de customer assistant en Atlanta, Georgia (noviembre 2025)

Community Manager

hace 28 días

Atlanta

Job description FLSA Status: Exempt Reports To: Director of Operations Work Schedule: Varies based on location Amount of Travel Required: 10-25% Positions Supervised: Service Manager, Assistant Community Manager, Leasing Consultant POSITION SUMMARY The Community Manager is fully accountable for all property operations. Leadership ability is a must, as the Community Manager is the leader of the site team. The purpose of the Community Manager is to effectively manage and coordinate activities and available resources in order to accomplish property, owner, and company objectives. These objectives will include maximizing occupancy and income levels, increasing property values, and minimizing property operational expenses while maintaining a quality product. FINANCIAL RESPONSIBILITY Innovative: Demonstrates efficiency and creativity; looks for better, faster and more efficient ways of doing things; handles challenges/obstacles with a positive outlook. Performance: Exhibits a well-organized and timely approach to achieve desired results; aligns resources to meet the needs of the department; and takes corrective action when necessary. Fiscal Safety: Concerned for the financial well-being of the company by compliance to safety procedure; awareness of liability concerns. FUN Passion: Enjoys the work that they do and demonstrates a pleasant demeanor on the job and shows desire for success. Entrepreneurial Spirit: Exhibits behavior that is consistent with the Vision, Mission and Values of the Company; makes working environment enjoyable for self and others. JOB SPECIFIC COMPETENCIES Associate Relations: • Manages all on-site employees, including giving timely, constructive feedback and positive encouragement., • Motivate the office and maintenance staff and give consistent verbal and written feedback. Has the ability to document performance feedback (including corrective actions) and effectively manages employee performance on a regular interval., • Train and develop subordinates (provide on-the-job training and ensure assigned company training is complete)., • Recruit, hire, train, motivate and supervise all on-site staff in order to achieve operational goals assigned to the property. This will include team building, training, and performance management., • Plan and carry out the successive steps of regular duties and handles problems and deviations in the work assignment in accordance with objectives, policies, previous training, or company practices., • Abides my state and federal work regulations including wage and hour laws. Does not participate in or allow discriminatory, harassing or retaliatory actions, • Has read and understands the MLPG New Hire Onboarding Process and is effectively able to execute the process and communicate it to candidates, • Communicate clearly to residents and in a consistent manner., • Respond to resident requests and concerns in a timely, professional manner., • Read and/or listen to resident requests/complaints in a calm, respectful, and open manner., • Maintain a complete clean and neat uniform. Personal appearance must be clean and neat at all times, according to MLPG policy., • Demonstrate customer service skills by treating residents, coworkers, supervisors, and vendors with respect, answering questions in a professional and open manner. Responds sensitively to concerns/complaints and exhibits a sense of urgency., • Assist in budget preparation, as well as maintain budgeted income and expenses. Project monthly forecasts and understand and explain budget variances., • Ensure that all rents are collected and posted and processed/deposited on a daily basis., • Perform and schedule all evictions and enforce adherence to all lease rules and regulations by all residents., • Walk all vacant units as well as the property on a regular basis ensuring that it is well maintained. During these inspections all liability and/or deficiencies should be reported to to the Service Manager and Supervisor., • Responsible for office operations, quality curb appeal, office and model cleanliness., • Has a working knowledge and a familiarity with Paylocity Payroll System. Seeks help and additional training if necessary., • Seeks supervisor or ownership’s approval before approving employee overtime., • Approval of timesheets and overtime by the 10am Monday morning deadline., • Ensures employees have completed their time card approvals., • Limits and monitors employee missed punches and disciplines chronic offenders., • Does not manipulate over time records, monitors overtime proactively but does not remove legitimate employee overtime worked. Does not allow employees to work off the clock., • Must maintain all records in a complete and organized manner as described throughout the MLPG P&P Operations Manual and in full compliance with outside regulatory boards which may be applicable (EEOC, OSHA, EPA, HUD, etc.), • Assist in managing the client/owner relationship by meeting with owners, conducting property tours, providing updates and information about the property performance, and responding to owner requests as needed., • Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, OSHA, EPA and all other Federal, State and Local laws pertaining to Multi-Family Housing.\, • Fully implement and enforce all policies and procedures as outlined in the MLPG Policy and Procedures Manuals. Maintain and keep Policies and Procedures in up to date manner, inform and train staff on any revisions in a timely manner. Education High School degree required, college preferred. Experience One year prior experience in property management or in a related industry. Other Requirements Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations. Basic understanding of Landlord/Tenant laws and application, familiarity with GAA Lease and Addendums, Fair Housing/ADA regulations and application, OSHA & EPA requirements for property management industry. SKILLS & ABILITIES Computer Skills Computer software experience to include MS Word, MS Excel, Google Suite. Basic typing skills and knowledge of computers. Use of the company’s payroll system is required. Prior HRIS experience a plus. Certificates & Licenses Valid driver’s license and current automobile insurance is required. Position requires individuals to furnish their own reliable transportation. CPM®, ARM® designation preferred. Ability to earn future designations as required by Industry standards. WORK ENVIRONMENT The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms and residences or commercial vehicles. The work area is adequately lighted, heated, and ventilated. On occasion, the incumbent may be exposed to dirty and/or hazardous conditions when inspecting vacated units. UNDERSTANDING OF JOB ESSENTIALS: ML Property Group is a harassment free workplace. All candidates must pass a drug screen (with the elimination of THC) and an extensive background check. MLPG is an equal opportunity employer and does not tolerate harassment, discrimination or retaliation. I understand that all pre-employment screening activities are conducted in compliance with federal and state employment laws. Background checks are completed during the post-offer stage of the employment process in compliance with the Fair Credit Reporting Act requirements. I also fully understand the content of this job description, have had the opportunity to ask questions regarding this job description, and have had the job duties and responsibilities, requisites, and physical demands and working conditions explained to me. I am capable of performing the essential functions of this job with or without reasonable accommodation. If I need accommodation, I will ask the hiring manager for it. Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Professional development assistance, • Referral program, • Vision insurance Schedule: • 8 hour shift Work Location: In person

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