- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. - Building lasting relationships with clients and other call center team members based on trust and reliability. - Utilizing software, databases, scripts, and tools appropriately. - Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. - Making sales or recommendations for products or services that may better suit client needs. - Taking part in training and other learning opportunities to expand knowledge of company and position. - Adhering to all company policies and procedures.
Community: The Stayton at Museum Way Address: 2501 Museum Way Fort Worth, Texas 76107 Pay Range $24. 86-$31. 05+ HourlyLive your purpose. Grow your career. Thrive through teamwork. Create meaningful, personalized experiences. At Lifespace, team members are at the center of delivering a purp...
Assistant Store Manager - Merchandising**. When serving as Manager on Duty, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor. Serves in the Manager on Duty role as needed including opening a...
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