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Job Description The Accounts Payable (AP) Specialist plays a crucial role in supporting the accounting department by ensuring accurate and timely processing of invoices and purchase orders. This position is responsible for maintaining vendor relationships through effective communication and resolving discrepancies to uphold the company’s financial integrity. The AP Specialist will manage data entry tasks, reconcile statements, and assist with month-end closing activities to contribute to smooth financial operations. The role requires strong organizational skills and attention to detail to handle multiple tasks efficiently. Ultimately, this position helps maintain the company’s positive cash flow and vendor trust by ensuring all accounts payable processes are executed accurately and on schedule. Minimum Qualifications: • High school diploma or equivalent., • Basic understanding of accounting principles and accounts payable processes., • Proficiency in Microsoft Office, especially Excel., • Strong attention to detail and organizational skills., • Proficient with QuickBooks Desktop Preferred Qualifications: • Associate degree or coursework in accounting, finance, or a related field., • Experience with accounting software such as QuickBooks., • 2 years experience in an accounts payable or accounting support role., • Excellent communication skills for vendor interaction., • Ability to adapt to new financial systems and processes quickly. Responsibilities: • Process and verify invoices, purchase orders, and expense reports for accuracy and compliance with company policies., • Enter accounts payable data into the financial system and maintain organized records of all transactions., • Communicate with vendors to resolve invoice discrepancies, payment issues, and inquiries in a professional manner., • Support month-end closing activities by reconciling accounts payable transactions and preparing reports as needed., • Other tasks as necessary. Skills: The required skills such as attention to detail and proficiency in Microsoft Excel are essential for accurately entering and verifying invoice data, which helps prevent errors in payments. Organizational skills enable the AP Specialist to manage multiple invoices and vendor communications within working hours. Communication skills are used daily to interact professionally with vendors and internal teams to resolve discrepancies and ensure smooth payment processes. Familiarity with accounting software, while preferred, enhances the ability to navigate financial systems and streamline data entry and reporting tasks. Overall, these skills combine to support the accounting team in maintaining accurate financial records and timely payments, contributing to the company’s operational success.

The Director of IT Disaster Recovery and Support provides enterprise leadership for the resilience, compliance, and operational readiness of Medisys Health Network’s IT environment. Reporting to the CIO, this role sets the strategic direction for disaster recovery, emergency management, and business impact analysis, while leading Technical Support and Data Center operations to ensure continuity of critical services. Job Role and Responsibilities: Disaster Recovery Planning Planning: • Provides enterprise leadership for IT risk management, business continuity, and disaster recovery strategy to safeguard the integrity, availability, and security of organizational systems and data., • Establishes disaster recovery and business resumption strategies for mission-critical processes and systems to sustain operations during significant disruptions., • Ensures continuity plans are rigorously tested, documented, governed, and continuously improved to support timely response and recovery., • Cultivates strategic relationships and external partnerships that strengthen disaster recovery capabilities and response readiness. Recovery Operation: • Directs the Command Center and Disaster Recovery team during incident response and recovery operations., • Leads enterprise damage assessment efforts to inform response priorities and recovery planning., • Identifies internal and external recovery contacts and contractors., • Defines the scope of repair work., • Develops site-specific repair plans and schedules., • Oversees the restoration of critical operations in alignment with business priorities and recovery objectives., • Implements mitigation measures., • Drives post-incident review and integrates lessons learned into future recovery planning and organizational preparedness. Emergency Management • Provides strategic oversight for the design, implementation, and governance of enterprise emergency management programs and plans., • Builds strong cross-functional partnerships to enable coordinated and effective organizational response during emergencies., • Leads executive and stakeholder communications during unplanned IT/EHR downtime events, including after-hours incidents. IT Technical Support, including Desktop and Phone Support • Provides operational leadership for technical support services, ensuring performance against service levels, budget targets, and business expectations., • Drives continuous improvement in customer support through performance oversight of ticketing, call volume, responsiveness, and service quality., • Ensures physical inventory is monitored and replenished as needed. Data Center • Leads the Data Center function responsible for the performance, reliability, and maintenance of servers, network infrastructure, and critical hardware., • Anticipates infrastructure growth requirements and implements scalable solutions to support long-term operational needs. Business Impact Analysis • Leads the ongoing review and refinement of the Business Impact Analysis to align recovery requirements with enterprise risk priorities., • Documents issues and lessons learned from business disruptions and tracks progress on open items., • Evaluates the operational impact of business process disruptions and informs the development of effective recovery strategies., • Identifies potential loss scenarios during risk assessments., • Identifies and evaluates the impact of disasters., • Informs investment decisions related to recovery, prevention, and mitigation initiatives across the enterprise. Qualifications • Executive-level communication, documentation, and presentation skills, with the ability to develop clear reporting, dashboards, and supporting materials., • Demonstrated leadership in guiding teams, influencing technical direction, and managing complex initiatives across multiple priorities., • Deep understanding of backup and recovery strategies, including synchronous and asynchronous replication, SAN technologies, and database replication., • Track record of advancing IT processes, tools, and service delivery capabilities., • Experience administering Epic applications is a plus., • Ability to coordinate internal and external documentation and installations., • Ability to work independently and collaborate professionally and courteously with colleagues., • Knowledge of HIPAA, ISO, and continuous quality improvement principles is strongly preferred., • Willingness to take on new responsibilities as department needs evolve., • Ability to respond outside standard business hours when needed. Work location Work arrangement: Hybrid, with three days onsite and two days remote each week. The first 90 days require full onsite presence. Work site: This role is based in Garden City, NY, and Jamaica Hospital Medical Center.

Job Description Level 1 Helpdesk Engineer (MSP) 📍 Hicksville, NY | Hybrid (Onsite Dispatch as Needed) 🕒 Full-Time About Lincoln IT Lincoln IT is a growing Managed Services Provider supporting clients in finance, legal, healthcare, and other regulated industries. We focus on delivering reliable IT, strong client relationships, and clear career growth for our team. The Role We’re looking for a Level 1 Helpdesk Engineer who enjoys helping people, solving problems, and building a career in IT. You’ll be the first point of contact for client support requests, working in a fast-paced MSP environment with exposure to a wide range of technologies. This role includes both remote support and occasional onsite dispatches to client locations. What You’ll Do Serve as first-line support for end users via phone, email, and ticketing system Troubleshoot and resolve issues with: Windows desktops and laptops Printers and peripherals Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) Basic networking and connectivity issues Escalate complex issues to Level 2/3 engineers with proper documentation Perform onsite visits for installations, troubleshooting, and remediation Document all work clearly in the ticketing system (ConnectWise preferred) Assist with user onboarding/offboarding (accounts, permissions, hardware setup) Follow SLAs and internal processes to deliver consistent support Requirements 1–2 years of experience in Helpdesk, Desktop Support, or similar role Strong working knowledge of Windows and Microsoft 365 Basic understanding of networking concepts (DNS, DHCP, TCP/IP) Excellent communication and customer service skills Ability to multitask and prioritize in an MSP environment Reliable transportation and willingness to travel locally (mileage reimbursed) Experience with ConnectWise, IT Glue, or similar tools is a plus CompTIA A+, Network+, or similar certifications preferred (or working toward) Why Join Lincoln IT Competitive salary and benefits Hands-on experience across diverse client environments Clear growth path within a Managed Services organization Ongoing training and mentorship Supportive, team-oriented culture Powered by JazzHR QRrwMlQQTW

Job Description POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require. • Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance., • Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system., • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite., • Provide foundational support for macOS environments to assist users of Apple devices., • Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software., • Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices., • Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability., • Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment., • Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software., • Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required., • Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions., • Support mobile device management (MDM) for iOS and Android devices within the enterprise environment., • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs., • Perform other duties as assigned by management in support of departmental and organizational objectives. MINIMUM QUALIFICATIONS Education • Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities. Experience • Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity., • Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11. Certifications (Preferred) • CompTIA A+ certification or equivalent vendor-neutral credential., • Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365., • Experience with PC and laptop hardware installation, configuration, and troubleshooting., • Familiarity with enterprise antivirus and endpoint protection solutions., • Experience with helpdesk ticketing systems and IT service management practices., • Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices., • Familiarity with enterprise encryption solutions and Windows device management via Active Directory., • Strong analytical, problem-solving, and technical troubleshooting abilities., • Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs., • Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences., • Demonstrated commitment to delivering high-quality customer service to internal stakeholders., • Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities., • Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment., • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds., • May require bending, kneeling, or crouching to install or service equipment., • Work is performed primarily in a standard office or data center environment with moderate noise levels., • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Job Description Future Tech Enterprise, Inc. is seeking a Level 2 Technician to provide advanced computer, network, and technical support to our client. This is a full-time, on-site role based in Valley Stream, NY, with occasional travel to nearby locations (within a five-mile radius). This is a full-time, on-site position. Work hours are from 8:30a -4:00p, M-F. Our benefits include: Medical, Dental, and Vision Insurance, 401k with company match, and PTO. What You'll Do: • Install, configure, and support network operating systems, • Resolve complex workstation issues (PC and Mac), • Install, upgrade, and test industry-standard software and operating systems, • Administer databases, internet/intranet systems, and maintain secure access across workstations, • Configure, install, and maintain network switches, • Design and support simple computer networks, • Provide additional technical support across wireless networks, mobile devices, console controls, and peripheral equipment, • Support other IT-related tasks and special projects as neededWhat You Bring:, • 3–5 years of technical support experience in a professional setting, • Valid driver’s license and access to a personal vehicle (local travel required), • Network+ and CCNA certifications, • Strong troubleshooting skills in an enterprise environment, • Excellent communication and customer service skills, • Experience working in education environments is a plusFuture Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization. #LI-Onsite #FutureTechJobs #SG-1 Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Powered by JazzHR NM4ZRa3PKT

Job Description We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love. Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas. Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be. Our achievements speak for themselves: named to the Inc. 2022 Best in Business list, honored with two 2023 Stevie® Awards, listed on CRN’s 2023 Solution Provider 500, and recognized in Gartner’s 2024 Magic QuadrantTM. Most recently, we were awarded PAX8's 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry. Join us and be part of our journey toward even greater accomplishments. POSITION SUMMARY The Hybrid Field Technician is an in-house IT professional, qualified to provide superior customer support to client needs and requests. This position requires a strong ability to troubleshoot and solve a variety of IT related issues, as well as the capability to identify challenges that may necessitate additional team support in order to best serve the client. You should have experience in a client server environment with basic conceptual network understanding. This role provides first call response and resolution to clients consistent with the customer’s SLA’s. Support on a variety of desktops, systems, applications, networks, and mobile devices is in-line with the demands of this role. The schedule for this position is M-F 8AM - 5PM EST. The salary for this position is $68,000-$78,000. This role requires client site visits in Hicksville and Melville, Central Long Island. Occasional travel to NYC and eastern Long Island may also be required. Therefore, flexibility for dispatch as needed is necessary. A valid ID and reliable transportation are required. RESPONSIBILITIES • Provide Level Il technical support via phone and email to clients, • Handle first call resolution while building strong customer relationships, • Efficiently analyze, diagnose, troubleshoot, and resolve technical issues at desktop, server, and network level – or engage further resources if needed, • Ensure that IT network is being maintained to satisfy client requirements including monitoring of system performance and identification of system enhancements, • Update security programs and administer password changes to prevent unauthorized access to privileged data and information, • Administer system back-up and restoration processes, • Manage user workstation/server accounts, permissions, messaging systems (email, instant message), anti-virus and anti-spam, • Document client issues and resolutions to maintain internal knowledge base, • Maintain an awareness of customer’s SLA and support efforts to stay within the boundaries of the SLA, • Participate in general meetings, company trainings, and orientation updates, • On-call rotation required DESIRED SKILLSET/EXPERIENCE Advanced knowledge of: • Windows Desktop Operating Systems thru Windows 10., • Windows Server Operating Systems thru 2016., • Configuration and Administration of Active Directory and Group Policy Objects., • Administration of Exchange Servers thru 2019., • Office 365 Administration., • Networking including TCP/IP, Switching and Wireless. Basic Knowledge of: • Mobile Devices and Mobile Device Management (Blackberry, Windows Mobile, Android and iOS), • Basic Configuration and Administration of HP, Dell, Cisco & Meraki Networking, • VLAN’s, Routing and Wireless, • SAN’s and Shared Storage ADDITIONAL SKILLS • 2 or more years of post-education IT work experience OR Associates Degree in Computer Science, Information Technology or similar, • Must be able to work independently and in a team environment, • Self-motivated and accountable to own client issues to resolution, • Solid time management and organizational skills, • Excellent verbal and written communication and professional interaction with diverse clients and colleagues, • SQL and Citrix experience a plus, • Microsoft InTune experience a plus, • Ability to work at client locations with respect to client’s work environment & staff, • Sensible attitude when navigating challenging situations and frustrated clients Additional Requirements • Valid ID: Candidates must provide a valid, government-issued ID to verify identity, • Reliable Transportation: Candidates should have reliable transportation to ensure punctuality to client sites Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States. Sourcepass is also proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We can’t wait to see what unique perspectives you’ll bring to our team! Company DescriptionSourcepass is a leading technology service provider and consulting company that focuses on providing expert managed services, cloud computing and cybersecurity solutions to small to medium sized business across the US. Check out our amazing rating on Glassdoor!Sourcepass is a leading technology service provider and consulting company that focuses on providing expert managed services, cloud computing and cybersecurity solutions to small to medium sized business across the US. Check out our amazing rating on Glassdoor!

Job DescriptionDescription: We are seeking a dependable, hands-on Field IT Technician based in the Long Island area to support a growing multi-site medical practice throughout Long Island and the greater Tri-State region (NY, NJ, CT). This role is primarily focused on onsite field support across our medical offices—maintaining, repairing, upgrading, and improving the physical technology environments at each location. Our offices currently require significant hands-on IT attention, including replacing aging computers, upgrading existing PCs, cleaning up infrastructure, organizing wiring, improving network closets, repairing printers, and ensuring each site operates efficiently and reliably. While our centralized help desk team handles most remote phone support, this position will assist with overflow help desk issues when needed. However, the primary responsibility is being out in the field, visiting offices, assessing needs, fixing problems, and proactively improving each location’s technology setup. This is an ideal opportunity for someone who enjoys physical, hands-on IT work, likes solving real-world technical problems onsite, and takes pride in making messy environments organized, functional, and reliable. Summary This is a field-first IT role focused on improving and maintaining the real-world technology environments across our medical offices. The majority of the job involves traveling to locations, repairing equipment, upgrading aging systems, organizing infrastructure, and ensuring every office stays operational and efficient. If you enjoy being out in the field, working with your hands, solving hardware problems, and making technology work better in practical environments, this role is a great fit. Key Responsibilities Field Technical Support (Primary Focus) • Travel between office locations to assess, troubleshoot, repair, and improve IT systems onsite., • Diagnose and repair desktop computers, laptops, workstations, printers, scanners, and peripheral devices., • Upgrade aging PCs with replacement components including RAM, SSDs, hard drives, power supplies, and other hardware., • Rebuild and repurpose older computers for continued operational use when appropriate., • Deploy new workstations for front desk, clinical staff, providers, and administrative teams., • Install and configure operating systems, drivers, software applications, and updates., • Troubleshoot hardware failures, connectivity issues, and physical device malfunctions., • Maintain printers, multifunction devices, label printers, scanners, and signature pads. Infrastructure & Cabling • Run, terminate, label, and test Ethernet cabling (Cat5e/Cat6)., • Clean up poorly organized network closets, server rooms, and workstation cabling., • Replace unmanaged wiring with clean, labeled, and structured cabling., • Install switches, firewalls, patch panels, racks, and cable management systems., • Improve office technology layouts for reliability, cleanliness, and scalability. Office Improvement & Standardization • Assist in Identifying offices in need of PC replacements, upgrades, or infrastructure repairs., • Standardize workstation builds and equipment setups across locations., • Assist with office openings, expansions, moves, and technology refresh projects., • Proactively recommend improvements to outdated systems and environments., • Help ensure every office remains operational, efficient, and ready to support patient care. Help Desk Overflow Support (Secondary) • Assist centralized help desk team with escalated or overflow technical issues., • Provide onsite follow-up for tickets requiring physical intervention., • Support software troubleshooting when remote teams need field assistance., • Communicate findings back to IT leadership and support staff. Documentation & Communication • Record work completed, upgrades performed, repairs made, and issues identified., • Maintain inventory of parts, replacement equipment, and tools., • Provide professional support to physicians, office managers, clinical staff, and administrative teams. Required Qualifications • Must reside in or near Long Island, NY., • Valid driver’s license with clean driving record., • Comfortable with extensive daily driving between office locations., • Proven experience with hands-on computer repair and hardware upgrades., • Experience rebuilding, upgrading, or repurposing desktop PCs., • Strong troubleshooting skills for computers, printers, and peripherals., • Experience with network cabling and physical IT infrastructure., • Basic networking knowledge including switches, routers, patch panels, and TCP/IP connectivity troubleshooting., • Ability to work independently with minimal supervision., • Strong organizational and problem-solving skills. Ideal Candidate Traits • Hands-on problem solver who enjoys fixing and improving technology environments., • Self-starter who can identify issues and take ownership of solutions., • Organized and takes pride in clean, structured setups., • Reliable, punctual, and comfortable working independently in the field., • Strong customer service mindset with professional communication skills.Requirements: Preferred Qualifications • Experience supporting healthcare or medical office environments., • Familiarity with EMR/EHR workstation setups., • Microsoft Certification., • Experience with low-voltage cabling and infrastructure organization., • Knowledge of HIPAA-conscious technology handling. Physical Requirements • Ability to lift and carry equipment up to 50+ pounds., • Comfortable working under desks, in ceilings, in network closets, and tight spaces., • Ability to stand, kneel, bend, climb ladders, and perform physical installation work., • Comfortable using hand tools and installation equipment.

Job DescriptionWe are looking for a technically minded support specialist to assist customers with IP cameras, access control systems, and IP audio solutions in New York. This position combines hands-on product troubleshooting with customer-focused technical guidance across hardware, software, and mobile platforms. The ideal candidate is comfortable investigating issues, documenting outcomes, and helping users resolve networking and device-related challenges in a fast-paced support environment. Responsibilities: • Evaluate and confirm the performance of security, audio, and related connected devices to ensure they operate as intended., • Provide technical assistance for desktop applications, platform software, and mobile tools associated with surveillance and access systems., • Record customer concerns, troubleshooting steps, and final resolutions accurately within the ticket management system., • Support users with setup and problem resolution involving computer hardware, software settings, and peripheral connectivity., • Assist with network-related troubleshooting, including configuration, security considerations, and implementation support., • Communicate clearly with customers to diagnose issues, explain solutions, and maintain a high-quality service experience., • Coordinate with team members when needed to resolve complex cases and keep support requests moving efficiently.• At least 1 year of experience in technical support, IT services, customer support, or a closely related field., • High school diploma required; an associate degree, technical certification, or formal training in electronics or computer science is preferred., • Working knowledge of IP cameras, audio equipment, CCTV, access control systems, or similar security technologies., • Familiarity with computer hardware, software applications, networking concepts, and troubleshooting methods., • Strong verbal and written communication skills in English., • Proven ability to build positive customer relationships while handling support issues professionally., • Solid analytical thinking, problem-solving ability, and capacity to manage multiple tasks effectively., • Availability for a permanent position and a collaborative, team-oriented approach to work.

Job Description Job title Help Desk Technician II Classification (Exempt/Non-Exempt) Exempt/Non-Exempt Reports to IT Manager Revision # 1 Company/Description Summary Robertson, Anschutz, Schneid, Crane & Partners, PLLC provides elite legal representation to mortgage servicers in the context of foreclosure and bankruptcy cases. Our offices, home to more than 1000 employees across 20 states, work diligently to ensure our interests are in constant alignment with those of our clients. Visit our website at www.raslegalgroup.com for more insight into our organization and leadership team. Job Summary/Overview We are seeking an experienced IT technician to join our IT Helpdesk team that supports the use of technology in our organization. As an IT Technician at our satellite office, you will play a crucial role in maintaining and supporting the IT infrastructure to ensure seamless operations. This position requires a skilled professional with a minimum of 2 years of experience in IT support. The ideal candidate should have expertise in Active Directory, printer management, hardware and software troubleshooting, IP phone systems, computer imaging, deployment, project management, etc. As employees progress in experience, education, and performance consistency, promotional opportunities may become available. Our firm maintains a collegial work environment that prioritizes internal promotion, training, and professional development. Essential Duties and Responsibilities Active Directory Management: • Create, modify, and delete user accounts., • Manage group policies and security permissions., • Troubleshoot and resolve Active Directory-related issues. Printer Management: • Install, configure, and troubleshoot printers., • Monitor and maintain printer supplies., • Provide user support for printing-related issues. Hardware and Software Troubleshooting: • Diagnose and resolve hardware and software issues., • Perform routine maintenance and updates on computer systems., • Collaborate with the IT team for escalated problem resolution. IP Phone Systems: • Configure and troubleshoot IP phone systems., • Provide user support for telephony-related issues. Computer Imaging and Deployment: • Create and deploy system images for computers., • Manage the deployment process for new computers and upgrades., • Ensure standard configurations and security measures are applied. Project Management: • Participate in IT projects related to system upgrades and improvements., • Collaborate with the IT team to implement new technologies., • Document project progress and outcomes. User Support: • Provide technical support to end-users via various channels (phone, ticketing system, in-person)., • Educate users on IT best practices and procedures., • Address and resolve IT-related service requests. Documentation: • Maintain accurate and up-to-date documentation for IT systems and procedures., • Create user guides and documentation for common issues. Among other IT related tasks Schedule Monday – Friday Full time hours Occasionally weekends or after hours are required (5% - 10%) Other Duties Travel • This position requires traveling to our other satellite offices as needed. (10-15% travel) Qualifications • Minimum of 2 years of experience in IT support., • Proficiency in Active Directory administration., • Experience in managing and troubleshooting printers., • Strong hardware and software troubleshooting skills., • Familiarity with IP phone systems., • Experience in computer imaging and deployment., • Project management skills with the ability to handle multiple tasks simultaneously., • Excellent communication and interpersonal skills. RAS is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace. Education Required Education: A degree in Information Technology or a related field is preferred. Additionally, candidates with one or more of the following certifications will be given preference: • CompTIA A+, • CompTIA Network+, • Microsoft Certified: Modern Desktop Administrator Associate, • Cisco Certified Network Associate (CCNA), • ITIL Foundation, • CompTIA Security+, • Microsoft Certified: Azure Fundamentals (for cloud-based environments) Note: While a degree is preferred, equivalent work experience and relevant certifications will also be considered. This list is not exhaustive, and candidates with other relevant certifications may be considered based on the discretion of the hiring team. This combination of education and certifications is intended to ensure that the candidate has both the theoretical knowledge and practical skills required for the position. Physical functions While performing the duties of this job, the employee is regularly required to sit, talk, type, listen, and use repetitive motion. Tasks may involve extended periods at a keyboard or workstation and involve frequent handling of computer equipment. The employee is frequently required to stand, walk, use hands and fingers to handle and feel. The employee is occasionally required to bend, kneel, crouch, climb stairs, and reach overhead to service hardware and software used by the organization. Occasionally the employee will need to be able to lift and move up to 40 pounds. Work Environment The work environment for this role is generally indoors at a desk in a well-lighted, climate-controlled cubicle or office with moderate noise levels. Travel This position requires traveling to our other satellite offices as needed. (10-15% travel)

Job Description ABOUT SOURCEPASS At Sourcepass, we're redefining what it means to be an IT partner. We deliver more than support to our clients; we deliver transformation. By combining excellent service, strategic guidance, and proprietary innovation, our award-winning team helps to simplify technology and amplify results for our clients. Empowered by Quest®, our intelligent IT management platform, we ensure our clients have complete visibility, proactive security, and smarter decision-making to maximize their IT function. Sourcepass is honored to have been recognized by various industry leaders, including Channel Futures, Inc., The Channel Co., Channel Insider, Acronis, and more. We have been named to the CRN Tech Elite 250 and CRN MSP 500 in 2026 and were named the Acronis Service Provider of the Year, Pax8 Global Partner of the Year, and were among the Forbes Best Startup Employers in 2025 & 2026, among other recent awards. With local roots and national reach, Sourcepass empowers businesses across industries to focus on what matters most: their people, their mission, and their growth. If this matters to you as well, let's work together on empowering our client's teams, protecting their data, and enabling their growth. Join us and be part of our journey toward even greater accomplishments. POSITION SUMMARY The Hybrid Field Technician is an in-house IT professional, qualified to provide superior customer support to client needs and requests. This position requires a strong ability to troubleshoot and solve a variety of IT related issues, as well as the capability to identify challenges that may necessitate additional team support in order to best serve the client. You should have experience in a client server environment with basic conceptual network understanding. This role provides first call response and resolution to clients consistent with the customer's SLA's. Support on a variety of desktops, systems, applications, networks, and mobile devices is in-line with the demands of this role. The schedule for this position is M-F 8AM - 5PM EST. The salary for this position is $68,000-$80,000. This role requires client site visits in Hicksville and Melville, Central Long Island. Occasional travel to NYC and eastern Long Island may also be required. Therefore, flexibility for dispatch as needed is necessary. A valid ID and reliable transportation are required. RESPONSIBILITIES • Provide Level Il technical support via phone and email to clients, • Handle first call resolution while building strong customer relationships, • Efficiently analyze, diagnose, troubleshoot, and resolve technical issues at desktop, server, and network level – or engage further resources if needed, • Ensure that IT network is being maintained to satisfy client requirements including monitoring of system performance and identification of system enhancements, • Update security programs and administer password changes to prevent unauthorized access to privileged data and information, • Administer system back-up and restoration processes, • Manage user workstation/server accounts, permissions, messaging systems (email, instant message), anti-virus and anti-spam, • Document client issues and resolutions to maintain internal knowledge base, • Maintain an awareness of customer's SLA and support efforts to stay within the boundaries of the SLA, • Participate in general meetings, company trainings, and orientation updates, • On-call rotation required DESIRED SKILLSET/EXPERIENCE Advanced knowledge of: • Windows Desktop Operating Systems thru Windows 10., • Windows Server Operating Systems thru 2016., • Configuration and Administration of Active Directory and Group Policy Objects., • Administration of Exchange Servers thru 2019., • Office 365 Administration., • Networking including TCP/IP, Switching and Wireless. Basic Knowledge of: • Mobile Devices and Mobile Device Management (Blackberry, Windows Mobile, Android and iOS), • Basic Configuration and Administration of HP, Dell, Cisco & Meraki Networking, • VLAN's, Routing and Wireless, • SAN's and Shared Storage ADDITIONAL SKILLS • 2 or more years of post-education IT work experience OR Associates Degree in Computer Science, Information Technology or similar, • Must be able to work independently and in a team environment, • Self-motivated and accountable to own client issues to resolution, • Solid time management and organizational skills, • Excellent verbal and written communication and professional interaction with diverse clients and colleagues, • SQL and Citrix experience a plus, • Microsoft InTune experience a plus, • Ability to work at client locations with respect to client's work environment & staff, • Sensible attitude when navigating challenging situations and frustrated clients Additional Requirements • Valid ID: Candidates must provide a valid, government-issued ID to verify identity, • Reliable Transportation: Candidates should have reliable transportation to ensure punctuality to client sites Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States. Sourcepass is also proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We can't wait to see what unique perspectives you'll bring to our team!

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DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo