Desktop support jobs in Valley Stream, New York (NY) State

Maintain and support a O365, VDI and mobile environment. Proficient with Laptops, VMware VDI and physical desktops. Must have experience supporting users in a dynamic environment with white glove service in person and over the phone. ...

Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variet...

Engage in Level 1 Help Desk support for end users via account support, troubleshooting, and other technical support needs. Handle incoming helpdesk phone calls and email, ensuring appropriate prioritization and escalation of tasks and courteous, timely, and effective resolution of support issues....

Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variet...

Up to $60K per year / Healthcare benefits - As a Customer Support Specialist you'll: Handle internal and external customer questions and support tickets via email, Slack, and website chat, as well as other sources and see them through to completion in a timely manner; Effectively troubleshoot sys...

Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Customer Service / Fully Remote] - Anywhere in U. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...

K per year + annual bonus / 401k match / Medical, dental & vision / WFH stipend - As a Customer Support Specialist you'll: Assist customers via live chat, email, text, and phone; Understand, anticipate, and empathize with customer's needs before digging in to provide resolutions; Give life to Bou...

Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the ...

Up to $27-hr / Generous Benefits and Perks - As a Customer Support Specialist, you'll: Improve customer service experience, create engaged customers, and facilitate organic growth; Own customer issues reported and see problems through to resolution; Research, diagnose, troubleshoot and identify s...

Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order...

Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools,...

Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company system...

Up to $80K per year / Medical, dental & vision - As a Customer Support Specialist you'll: Work with customers to satisfy inquiries with one call resolution in mind; Review, monitor, engage and keep track of a high volume of customers per day; Handle both inbound and outbound service level calls i...

As a Tier 2 IT Technician you will be responsible for providing expert technical support to our clients via software and hardware troubleshooting. Collaborate closely with other IT team members to streamline support processes and enhance service delivery as required. Proven experience as a Tier 2...

We are looking for a competent full time Helpdesk technician to provide support both remotely and on site. Ability to document technical issues and resolution of tickets via help desk ticketing system. Experience with the following: Help Desk experience supporting users on site and remotely. Know...

We are looking for team-oriented performers with outstanding work ethics, excellent written abilities, and a solid communication foundation interacting with all levels. You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to cha...

Assist in ensuring the Agency’s computer security procedures are up to date, including folder shares and user permissions, browser security, remote access (VPN), anti-virus and BitLocker software. Responsible for the installation, repair, maintenance, and support of Agency desktop hardware and so...

We are seeking for experienced IT Support Specialist to help scale and optimize our business processes, work with users globally to improve productivity, and provide in-person service at our offices by resolving all technical issues. Experience supporting customer IT needs within a global team su...

Experience with help desk ticketing systems such as Helix. ...

Candidate should also be familiar with some aspects of desktop computers. ...

Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respe...

Radiology Systems Administrator. The Radiology Systems Analyst will be responsible for providing training and support to users on the Picture Archiving and Communication System (PACS). The Radiology Systems Analyst will also be responsible for administering and maintaining the PACS & RIS system, ...

We are looking for a competent full time Helpdesk technician to provide support both remotely and on site. Ability to document technical issues and resolution of tickets via help desk ticketing system. Experience with the following: Help Desk experience supporting users on site and remotely. Kno...

Our customer base is growing fast along with the features we are adding to support them. As we have just launched our SkyHarbor client portal, we need a customer support specialist who can onboard both new and old clients. As a customer support specialist, youll be the customers first point of co...