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Job Description Shift Manager (Bagel Sous) Location: PopUp Bagels About PopUp Bagels PopUp Bagels started as a simple backyard pickup window with one goal: create the perfect bagel and share it with friends. Today, we've grown into a fast-growing hospitality brand known for serving exceptional bagels, delivering memorable guest experiences, and fostering a culture built on quality, teamwork, and continuous improvement. At PopUp Bagels, we're passionate about scratch-made food, genuine hospitality, and developing great people. We invest in our teams, promote from within, and provide opportunities to build culinary, operational, and leadership skills in a fast-paced and rewarding environment. Position Summary As a Shift Supervisor (Bagel Sous), you will support daily shop operations by leading shifts, coaching team members, and ensuring culinary and hospitality standards are consistently executed. This hands-on leadership role works closely with restaurant leadership to drive operational excellence, maintain food quality standards, and create exceptional experiences for both guests and employees. The Bagel Sous serves as a role model on every shift, helping to develop team members, manage daily execution, and ensure all operational responsibilities are completed efficiently and to company standards. What You'll Do • Lead daily shift operations and support overall shop performance, • Coach, train, and develop team members across multiple stations, • Ensure food quality, presentation, accuracy, and hospitality standards are consistently met, • Support shift deployment, task management, and break compliance, • Assist with opening and closing procedures, cash handling, and daily operational routines, • Lead pre-shift meetings and communicate daily goals, priorities, and updates, • Monitor food preparation, inventory levels, prep production, and waste management, • Partner with leadership to maintain labor efficiency and operational excellence, • Resolve guest concerns professionally and create positive customer experiences, • Maintain compliance with food safety, sanitation, and Department of Health standards, • Support a positive, team-focused culture while driving accountability and results What We're Looking For • 1+ years of leadership experience in a restaurant, café, bakery, or hospitality environment, • Passion for food, hospitality, and team development, • Strong communication and interpersonal skills, • Ability to lead by example in a fast-paced environment, • Excellent organizational and problem-solving abilities, • Strong attention to detail and commitment to quality, • Food Safety or ServSafe Certification preferred, • Ability to learn multiple operational functions and support both front- and back-of-house teams, • Flexible availability, including mornings, evenings, weekends, and holidays Why Join PopUp Bagels? • Competitive hourly pay, • Flexible scheduling with full-time and part-time opportunities, • Leadership development and advancement opportunities, • Paid time off for eligible team members, • Complimentary PopUp Bagels and schmear during shifts, • Collaborative, team-oriented culture, • Opportunity to grow with an expanding brand focused on quality and hospitality Physical Requirements • Ability to stand and walk for extended periods, • Frequently lift and carry up to 25 pounds, • Occasionally lift and carry up to 50 pounds, • Ability to bend, reach, twist, and perform repetitive motions, • Comfortable working in a kitchen environment with exposure to heat, cold, noise, and cleaning chemicals Equal Opportunity Employer PopUp Bagels is committed to creating an inclusive workplace and is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to providing equal employment opportunities to all employees and applicants in accordance with applicable federal, state, and local laws. Join PopUp Bagels and help lead a team dedicated to delivering exceptional food, remarkable hospitality, and unforgettable guest experiences every day. ?✨

Job DescriptionAssistant General Manager - Crumbl Cookies Are you self motivated and looking for more than just a paycheck? If that’s you keep reading. It’s more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that can’t be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Assistant General Managers who want to grow with us! As an Assistant General Manager, you will play a very important role in operating the store daily. You will be responsible for maintaining fast friendly customer experience; keeping a clean organized kitchen; ensuring continuous flow of high-quality cookies, making sure that bakers are well trained and provide great customer service. Managers spend much of their time working in the kitchen as a team ensuring all crew members have assigned duties and all tasks are completed on time. At Crumbl we have a strong culture of teamwork, growth, and family. If this interests you, please keep reading and apply today! Role • Genuinely Nice!, • Be present and work on the floor with the crew (this will be roughly 95% of where your time will be spent), • The Assistant General Manager needs to be fully capable of running the store in its entirety with or without the presence of a General Manger and implement workflow procedures based on direction from the company’s General Manager., • Address employee questions and concerns, • Handle back-of-the-house work such as training, interviewing, ordering, scheduling, and communicating with partner vendors, • Regularly coordinate and communicate with Manager and owners Anticipated Hours • Days: Monday through Saturday, • Weekly hours: 30 + hours a week, • Shifts to potentially be available (for): Morning, day, and night Pay • $20 - $25 (includes hourly pay + tip) Benefits • Employee Discount, • Off Every Sunday, • Flexible schedule, • Early close on certain holidays, • Regular performance collaboration and career growth opportunities, • Upon successful completion of the 90 day training period, assistant general manager pay will begin Experience • At least 1 year in restaurant/food industry management (Preferred) Certifications • Valid Driver's License (Required), • ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Climb a ladder Corporate Uniform • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • No jewelry Software (knowledge preferred but not required, will train) • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Slack Specific Job Responsibilities • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Managing new applications, interviewing, and hiring new employees, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job DescriptionGeneral Manager - Crumbl Cookies Are you self motivated and looking for more than just a paycheck? If that’s you keep reading. It’s more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that can’t be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented General Managers who want to grow with us! As a General Manager, you will play a very important role in operating the store daily. You will be responsible for maintaining fast friendly customer experience; keeping a clean organized kitchen; ensuring continuous flow of high-quality cookies, making sure that bakers are well trained and provide great customer service. Managers spend much of their time working in the kitchen as a team ensuring all crew members have assigned duties and all tasks are completed on time. At Crumbl we have a strong culture of teamwork, growth, and family. If this interests you, please keep reading and apply today! Role • Be present and work on the floor with the crew (this will be roughly 85% to 90% of where your time will be spent), • Manage Assistant General Manager, shift managers, and bakers, • Address employee questions and concerns, • Handle back-of-the-house work such as training, interviewing, ordering, scheduling, and communicating with partner vendors, • Regularly coordinate and communicate with owners Anticipated Hours • Days: Monday through Saturday, • Shifts to potentially be available (for): Morning, day, and night Pay • Starting Salary + Bonuses = up to $87,000 Benefits • Total 10 Days PTO for Vacation and Sick Time, • Employee Discount, • Off Every Sunday, • Early close on certain holidays, • Quarterly Bonuses -Your success is our Success!, • Regular performance collaboration and career growth opportunities, • Upon successful completion of the 90 day training period, manager compensation and benefits will begin. Experience • At least 1 year in restaurant/food industry management (Preferred not required) Certifications • Valid Driver's License (Required), • ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Climb a ladder Corporate Uniform • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • No jewelry Software (knowledge preferred but not required, will train) • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Slack Specific Job Responsibilities • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Managing new applications, interviewing, and hiring new employees, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job DescriptionShift Lead Are you self motivated and looking for more than just a paycheck? If that’s you keep reading. It’s more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that can’t be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience. Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Shift Leads who want to grow with us! As a Shift Leader you will oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows. Requirements • Genuinely Nice!, • A fast, friendly attitude and work ethic, • Business savvy (Labor, Cost of Goods, P&L.), • Food and Facilities Safety Compliance, • Previous leadership experience working in quick service restaurants, • Ability to multitask and communicate effectively, • Passion for food service industry, • High school diploma/GED, • Excellent communication and interpersonal skills, • Strong leadership and organizational skills, • Confident problem-solver, • Team player Responsibilities • As Shift Leader, you will play a very important role in operating the store daily, • You will be responsible for maintaining fast friendly customer experience; keeping a clean organized kitchen; ensuring continuous flow of high quality cookies; keep crew working at a fast pass; ensure bakers are well trained and provide great customer service, • Shift Leader’s spend the majority of their time working in the kitchen as a team ensuring all crew members have assigned duties and all tasks are completed on time, • The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager, • Ultimately, a top shift leader should be able to ensure smooth and efficient workflows, • Supervising employees, assigning duties, and creating a shift schedule, • Monitoring team performance and ensuring duties are performed efficiently, • Reporting any issues that arise during the shift to management, • Managing employee requests and transgressions, • Ensuring compliance with company policies, health, and safety standards, • Coaching team members and training new staff, • Opening and closing registers, accounting for the daily intake, and preparing cash deposits, • Handling customer issues and employee disputes Anticipated Hours • Days: Monday through Saturday, • Weekly hours: up to 40, • Shifts to potentially be available (for): Morning, day, and night Pay • $17-$20 (includes hourly salary + tip) Benefits • Employee Discount, • Off Every Sunday, • Flexible schedule, • Early close on certain holidays, • Regular performance collaboration and career growth opportunities Experience • At least 1 year in restaurant/food industry management (Preferred) Certifications • Valid Driver's License (Required), • ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification) Physical Requirements • Ability to lift packages between 10-55 lbs, • Ability to be on your feet for the entire shift, • Climb a ladder Corporate Uniform • Crumbl shirts and hat (required to be worn at each shift) will be provided, • Black pants, • Black sneakers, • No jewelry Software (knowledge preferred but not required, will train) • Proprietary software (Crumbl platform), • Apple products (Apple TV, iPads), • When I Work, • Slack Specific Job Responsibilities • Taking ownership of all operational aspects, • Training all roles including bakers, shift leads, and delivery drivers, • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role, • Maintaining set standards such as cleanliness and quality control, • Creating work schedules and addressing any schedule gaps, • Tracking sales and calculating healthy labor cost, • Sharing and enforcing state and corporate policies and rules, • Addressing and documenting any employee disputes and infractions, • Interacting with customers and resolving any service issues, • Stepping into various roles when the store needs help such as baker, delivery, restocking

Job Description The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently. This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed. KEY RESPONSIBILITIES: Operational Execution •Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists •Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards •Support ordering, inventory accuracy, and shrink control •Assist in schedule creation and labor execution to meet operational targets Talent & Team Development •Support recruiting, interviewing, onboarding, and training of new staff •Deliver consistent coaching and real-time performance feedback •Hold team members accountable to standards while reinforcing a growth mindset culture •Ensure onboarding and training programs are executed to company standards Leadership & Ownership •Manage bakery operations independently in the absence of the BOM •Model urgency, accountability, and operational discipline •Partner with BOM and Area leadership to identify operational gaps and implement solutions •Maintain continuity of operations during leadership transitions or staffing shortages •Other duties as assigned WHAT SUCCESS LOOKS LIKE: •Able to independently execute all BOM-level administrative and operational tasks •Bakery is fully staffed, trained, and operating at high standards •Strong culture of accountability and consistency •Acts as a reliable operational leader during any coverage scenario •Demonstrates clear readiness and upward mobility toward a BOM role QUALIFICATIONS & EXPERIENCE: •1+ year leadership experience in restaurant, retail, or hospitality operations •Strong operational discipline and attention to detail •Ability to coach and develop hourly team members •Comfortable working in fast-paced, high-volume environments •Ability to perform all bakery roles during peak business periods •Strong communication and problem-solving skills SWEET POSITION PERKS: •Competitive pay + bonus eligibility: $20.00 - $23.00/hr •Medical, dental, vision & pet insurance •Paid vacation + wellness days •Career development pipeline into BOM leadership •Free cookies every shift •Fun, fast-paced team culture About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Shift Manager Location: Nothing Bundt Cakes At Nothing Bundt Cakes, we bring joy to every guest through exceptional service, beautifully decorated cakes, and a welcoming bakery experience. As a Shift Manager, you will lead bakery operations during assigned shifts, support team members across all areas of the bakery, and help ensure every guest receives outstanding service while maintaining our high standards for quality, cleanliness, and teamwork. What You'll Do • Lead and motivate team members to deliver exceptional guest experiences, • Oversee daily bakery operations and ensure smooth shift execution, • Provide coaching, training, and support to team members, • Assist with opening and closing procedures, cash handling, and daily reporting, • Ensure compliance with food safety, sanitation, and company standards, • Support guest service, cake decoration, frosting, and production activities as needed, • Address guest concerns professionally and resolve issues in a timely manner, • Monitor inventory levels and communicate operational needs to management, • Foster a positive, team-oriented culture that reflects the Nothing Bundt Cakes brand What We're Looking For • Previous leadership, supervisory, retail, restaurant, or food service experience preferred, • Strong customer service and communication skills, • Ability to lead by example in a fast-paced environment, • Excellent organizational and problem-solving abilities, • Dependable, detail-oriented, and results-driven, • Flexible availability, including weekends and holidays as needed, • Ability to stand for extended periods and lift up to 25 pounds Why Join Us? • Flexible scheduling, • Employee discounts, • Earlier closing hours than most food service concepts, • Casual and comfortable work environment, • Leadership development and advancement opportunities, • Fun, supportive team culture, • Opportunity to make a positive impact in guests' celebrations and special moments Apply today and help lead a team that brings joy to every guest, every day. ?✨

Want a career where you can be yourself, become your best, and drive the success of a popular neighborhood bakery-cafe? Panera is for you. When you join Panera Bread as a Cafe Manager you join in our belief that food should not only taste good, but also be good for you. As a Manager, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business. Come make a difference with Panera as a Cafe Manager today!

A fresh approach to work. When you join Panera Bread as a Shift Supervisor you join in our belief that food should not only taste good, but also be good for you. As a Shift Supervisor, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business. Come make a difference with Panera as a Shift Supervisor today! This is a great opportunity to begin developing your shift manager skills and prepare for a potential career path as a restaurant manager at Panera. About the Shift Supervisor position: As a Shift Supervisor you will support operational excellence and strive to consistently exceed customer expectations Take the lead, with responsibilities that range from assisting customers to supporting the entire bakery-cafe team Inspire associates to have fun while delivering a great guest experience Work as a team player with a passion for continuous learning We're looking for: Motivated team player with great communication and people skills Leadership experience in a food service or retail environment Must understand and practice basic food safety Minimum age 18 years of age Panera Perks - Enjoy the good stuff. The health and well-being of our associates is a high priority at Panera Bread. We offer competitive compensation and benefits to both hourly and salaried associates, based on eligibility and availability. We believe these are key components of our associates' Total Rewards and employment experience. Competitive Pay $17.00-$19.00 per hour Health Care Benefits Flexible Hours Extensive Training Meal Discounts Real Advancement Opportunities

Massapequa, NY (ShopRite of Massapequa) Salary Range $17.00 - $19.00/hr Job Description We are living our Purpose - To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals. Job Summary: To deliver a great customer experience while assisting the Bakery Manager in the daily operation of the department with baking, mixing dough, icing, packaging, filling, and decorating, of designated pastry and bread items in the Bakery Department; to maintain a neat, clean and visually appealing department and to perform other tasks as required in an efficient and safe manner, within Company policy. Minimum Required Qualifications: The minimum required qualifications for this position include, but are not limited to the following: • Ability to proficiently read, write, speak, analyze, interpret, and understand the English language., • Ability to assist the Bakery Manager., • Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift up to 50 lbs., • Ability to work in varying temperatures., • Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences., • Ability to tolerate dust and cleaning agents during routine housekeeping duties., • Ability to interact with Customers in a friendly and helpful way., • Ability to work cooperatively with others., • Ability to work all assigned work schedules and comply with all time and attendance policies. Essential Job Functions: Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following: • Maintain a clean, neat, organized and safe work environment., • Maintain department sanitation and QA standards (safety, personal hygiene, clean cases, and equipment)., • Clean and sanitize all work surfaces, utensils and equipment., • Keep floor clear of debris and spills., • Greet all Customers and provide them with prompt, courteous service and assistance., • Maintain and properly use all department equipment as required., • Pack out product into display cases., • Rotate product to ensure freshness., • Ensure accurate signage for the department., • Prepare trays to Company's and Customer's satisfaction., • Perform all duties in accordance with Local, State and Federal regulations as they pertain to the Bakery operation., • Dress and groom according to Company policy including uniform, name badge and hat or hair restraint requirements., • Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food., • Follow recipes to produce food products of specified flavor, texture, clarity, bouquet, or color., • Follow and adhere to weights and measures guidelines established by Federal, State, Local and Civic Standards., • Set up, operate, and tend equipment that cooks, mixes, blends or processes ingredients in the production of food products, according to formulas or recipes., • Rotate all merchandise in accordance with quality assurance standards to ensure freshness., • Prepare special order requests, as required., • Track movement of sales on production logs., • Take a complete & accurate inventory of supplies weekly and re-order supplies and ingredients as needed., • Check prices and be knowledgeable about location of items in the store., • Promote for sale any current charitable promotions to Customers., • Stand at work station for duration of scheduled shift, which may exceed 8 hours per day., • Receive deliveries., • Place reclamation in its proper location., • Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 50 lbs., • Unload trucks and transport merchandise to Bakery Department that weights 25 lbs., and that occasionally weights up to 50 lbs., • Assist in other departments when instructed., • Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations., • Perform duties in accordance with the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products., • Follow approved procedures for receiving, code dating, preparing, storing, and price marking, arranging, and restocking products to ensure quality, accuracy and product rotation and protection., • Handle damaged and spoiled products according to Company policy and assist in controlling the level of damaged goods., • Understand and adhere to Company shrink guidelines as relates to Bakery department operations., • Check refrigeration equipment for proper performance regularly; report any failure immediately., • Utilize and maintain equipment as required by department; report any equipment problems immediately., • Complete all applicable department training programs., • Perform all duties in accordance all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency)., • Maintain punctual and regular attendance., • Work overtime as assigned., • Work cooperatively with others., • Must be 18 years or older to operate balers, hi-lo's, power jacks, and slicing machines., • Perform other duties as assigned. Important Disclaimer Notice: The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.

Job Description Bagel Chef (Shop Manager) Reports To: District Manager About PopUp Bagels PopUp Bagels is redefining the bagel experience through exceptional food, genuine hospitality, and a culture built on energy, quality, and community. From our signature Grip, Rip & Dip® experience to our growing presence across multiple markets, we have built a loyal following by focusing on what matters most: making great bagels and creating memorable guest experiences. As we continue to grow, we're looking for leaders who are passionate about food, hospitality, and team development to help drive the next chapter of the PopUp Bagels story. Position Summary The Bagel Chef (Shop Manager) is the leader of the shop and is responsible for the overall success of the business. This role oversees all front-of-house and back-of-house operations, ensuring exceptional food quality, operational excellence, financial performance, and guest satisfaction. The ideal candidate is a hands-on leader who enjoys developing people, building strong teams, and creating a culture of accountability, hospitality, and continuous improvement. The Bagel Chef is responsible for driving results through effective leadership, coaching, planning, and execution while maintaining the standards that define the PopUp Bagels brand. What You'll Do Operations & Business Performance • Lead all aspects of daily shop operations, • Drive sales, profitability, and operational performance through effective management of labor, food costs, and controllable expenses, • Monitor key performance indicators and implement action plans to achieve business goals, • Ensure consistent execution of recipes, food quality standards, and operational procedures, • Oversee inventory management, ordering, receiving, and product controls, • Manage shop technology platforms, including POS systems, scheduling software, and digital ordering platforms, • Execute new menu launches, promotions, and operational initiatives Team Leadership & Development • Recruit, hire, onboard, and develop high-performing team members, • Create staffing plans and schedules that support operational needs and labor goals, • Coach and develop Shift Supervisors and hourly team members through regular feedback and training, • Foster a positive, inclusive, and performance-driven culture, • Conduct performance evaluations, coaching conversations, and corrective action as needed, • Build leadership capability within the team and create development opportunities for future growth Guest Experience • Champion exceptional hospitality and service standards, • Resolve guest concerns professionally and effectively, • Ensure every guest receives a consistently positive experience, • Serve as a brand ambassador within the local community, • Maintain a welcoming, energetic, and guest-focused environment Food Safety & Compliance • Maintain compliance with all local, state, and federal regulations, • Ensure adherence to Department of Health, food safety, and sanitation standards, • Maintain all required certifications and operational documentation, • Uphold company policies, procedures, and workplace standards, • Ensure a safe environment for guests and team members What We're Looking For • High school diploma or equivalent required, • Culinary training or coursework preferred but not required, • Active ServSafe and/or Department of Health certification, or ability to obtain certification within required timeframe, • 3–5 years of restaurant management experience with full operational responsibility, • Experience managing both front-of-house and back-of-house operations, • Proven success in hiring, scheduling, coaching, and performance management, • Experience managing inventory, food costs, labor budgets, and operational metrics, • Background in high-volume restaurant, café, bakery, or scratch-kitchen environments preferred, • Strong leadership and team-building skills, • Excellent organizational and time-management abilities, • Strong business and financial acumen, • Effective communication and conflict-resolution skills, • Ability to analyze operational data and make informed business decisions, • Comfortable using restaurant technology and digital platforms, • Passion for hospitality, food quality, and team development Physical Requirements • Ability to stand and walk for extended periods, • Frequently lift and carry up to 25 pounds, • Occasionally lift and carry up to 50 pounds, • Ability to bend, reach, twist, and perform repetitive motions, • Ability to work in a fast-paced kitchen environment with exposure to heat, cold, noise, and cleaning chemicals Why Join PopUp Bagels? • Competitive salary and bonus opportunities, • Leadership development and career growth opportunities, • Supportive, team-oriented culture, • Complimentary PopUp Bagels and schmear during shifts, • Paid time off and eligible benefits, • Opportunity to lead a growing, innovative hospitality brand, • Direct impact on team development, shop performance, and guest experience Additional Information The duties and responsibilities of this position may be modified at any time to meet business needs. This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities. Equal Opportunity Employer PopUp Bagels is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all employees and applicants regardless of any protected characteristic under applicable federal, state, or local law.