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Job Description The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: • Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls., • Provide excellent customer service via face to face, phone calls and e-mails., • Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered., • Recommend alternate products based on cost, availability or specifications as needed., • Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments., • Generate new and repeat sales by providing product and technical information in a timely manner., • Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction., • Provide accurate information regarding availability of in-stock items., • Assist customers with warranties and returns., • Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments., • Periodically reach out to customers to determine satisfaction with the organization, products, and services, • Maintain records and prepare reports on sales activities., • Expand knowledge of HVAC products and keep current with latest trends within the industry, • Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible., • Understand and follow work instructions, operating procedures, and company policies., • Works within well-defined instructions, • Uses established procedures and works under supervision to perform assigned tasks, • Knowledge of HVAC equipment/products is preferred, • General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications, • Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;, • Positive, professional attitude, handling difficult customers with ability to diffuse negative situations, • Good phone etiquette and e-mail etiquette, • Ability to deal with high-volume customer traffic, • Effective verbal skills – must be able to explain fairly technical parts of information clearly, • Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders, • Effective organizational skills and time management skills including ability to prioritize and multi-task, • High level of attention to detail and accuracy, • Ability to establish positive working relationships with internal and external customers and employees, • Ability to use good judgment and strong work ethics and integrity on the job Experience: Physical Requirements / Work Environment: The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job Description Who Are We? UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni’s tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and international e-commerce clients. What Do We Offer? At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story Requirements Responsibilities l Assist in receiving, dispatching, inspecting, handling and stocking inbound products； l Receives returns, counts and confirms quantities, determines condition and completes paperwork; l Arranges for pick-up of shipments, contacts delivery drivers and coordinates schedules; l Communicates effectively with the other departments in the company； l Responds quickly to customer/client inquiries, resolves problems, and communicates service issues to supervisor; l Encourages safe work practices in others； l Arranges daily cycle count and follow variance; l Weekly report updates; l Other duties as assigned to the position Qualifications l Bachelor or international equivalent; l 1 years of relevant experience preferred, no experiences is ok, everything will be trained； l Moderate computer skills, assist in report data collection. l Strong responsibility, follow supervision, good communication skills shift 4:00AM-12:00AM Benefits Benefits: 401K, Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training program, H1B Sponsorship. $18-22/hour during first three monthes, will increase after probationary period.

Job DescriptionDescription: We are an all - inclusive organization joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. As a growing, mission focused, and future-oriented association of YMCAs, the Metro YMCA of the Oranges has an exciting opportunity for a highly motivated, mission-driven, candidate to join our team. We are currently seeking a dedicated and motivated Afterschool Group Leader to join our team. The Group Leader is responsible for assisting the Site Supervisor in the day to day operations of the School Age Before or After Care program site for which he/she is hired. The Group Leader provides a high level of supervision for the children in his/her care and leads or assists with activities as directed by the Site Supervisor. The Group Leader works as part of a team to ensure that a safe and caring environment is provided for all children at all times. Requirements: Essential Functions: • Ensure the safety of all children assigned to his/her group by following the supervision standards in the Code of Conduct and Licensing Requirements. Maintain constant head counts when transitioning between activities. Provide restroom supervision and ensure children wash their hands after using the rest room., • Lead and support the implementation of program activities including running or participating in CATCH, Healthy U, helping with snack and providing homework support as assigned. Use resources available to deliver activities that meet the purpose and vision of the Y Program and according to assigned curriculum, including 30 minutes of CATCH activities each day., • Follow YMCA protocols for dealing with First-Aid and emergency situations. Participate in monthly safety drills., • Use positive group management techniques. Anticipate and deal with behavior problems in accordance with YMCA’s Discipline and Expulsion Policy., • Build professional relationships with children, their families and school personnel., • Represent the YMCA in a positive manner in all interactions, including participants and their families, and school personnel. Function as a positive role model and set a positive example through behavior., • Maintain a clean and sanitary program environment by ensuring supplies, equipment and tables are cleaned before and after snack or activities. Assist with snack set up/clean up. Ensure children wash their hands before snack. Report any maintenance issues, or supply and equipment needs to the Site Supervisor., • Promote Y Programs and Camps to families. Assist with planning and implementation of special events, including Annual Campaign., • Attend all YMCA training and meetings as requested. Maintain certifications necessary for the position throughout the program., • Perform other job-related duties as requested and necessary. Minimum Requirements/Qualifications: • High School Diploma, college credits/degree in Education preferred., • Basic understanding of youth development principles., • Strong interpersonal skills and ability to communication with all levels including staff, parents and school staff., • Ability to problem solve and take initiative that adhere to the purpose, mission and goals of the YMCA., • Ability to relate to children and develop professional, positive relationships with youth., • 1-3 year’s experience leading group activities., • Ability to work as part of a team, as a role model and take initiative to identify potential risk factors and take measures to reduce them., • First-Aid, CPR and AED certification may be required., • Must complete CARI Background Check, CHRI/Fingerprinting and provide proof of a Mantoux test within two weeks of hire. Benefits: Full-Time We offer a competitive compensation and benefits package, which includes medical, prescription, dental, and vision coverage. We also offer generous paid time off (PTO), paid sick leave, paid holidays, a legal plan, long-term disability, life insurance, 12% retirement benefits upon eligibility, a 403 (b) plan, an employee assistance program, professional development opportunities, Metro Y program discounts, and complimentary use of YMCA facilities. Full-time employees may be eligible for the Public Service Loan Forgiveness (PSLF) program.

Job Description Who Are We? UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni’s tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and international e-commerce clients. What Do We Offer? At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story Requirements Responsibilities l Assist in receiving, dispatching, inspecting, handling and stocking inbound products； l Receives returns, counts and confirms quantities, determines condition and completes paperwork; l Arranges for pick-up of shipments, contacts delivery drivers and coordinates schedules; l Communicates effectively with the other departments in the company； l Responds quickly to customer/client inquiries, resolves problems, and communicates service issues to supervisor; l Encourages safe work practices in others； l Arranges daily cycle count and follow variance; l Weekly report updates; l Other duties as assigned to the position Qualifications l Bachelor or international equivalent; l 1 years of relevant experience preferred, no experiences is ok, everything will be trained； l Moderate computer skills, assist in report data collection. l Strong responsibility, follow supervision, good communication skills Morning shift 6:30AM-3:30PM Night shift 2:00AM - 10:30PM Benefits Benefits: 401K, Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training program, H1B Sponsorship. $18-20/hour during first three monthes, will increase after probationary period.

Job Description Position Overview: As one of the Washington Metropolitan area’s fastest-growing IT companies, we are always looking for creative, passionate, and responsible individuals. We recognize that intelligent, dedicated employees are our greatest asset. If you value innovation, integrity, and a drive to deliver, we invite you to become Enlightened. We are hiring a Customer Service Center Representative (CSR) to support the Port Authority of New York and New Jersey (PATH) riders and staff. This position serves as the initial point of contact for customers of (PATH), using established procedures and troubleshooting tools to provide timely and effective assistance. About the Port Authority: Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains critical transportation and trade infrastructure across the region. It also owns and manages the 16-acre World Trade Center site, home to the iconic One World Trade Center. Key Responsibilities: • Provide support via phone, email, and other channels while documenting all inquiries and resolutions., • Register various fare cards by entering data into the central database and PCPS website., • Handle lost or malfunctioning card claims, including processing replacements and updating records., • Investigate and resolve issues related to ticket vending machines and advise customers of next steps., • Process new and replacement web orders and maintain related spreadsheets., • Assist with refund and transaction investigations, providing analysis for supervisor review., • Execute product and monetary refunds through the central database and PATH website per guidelines., • Monitor and escalate incomplete or missing transactions to the Team Lead., • Advise customers on PCPS technical issues and guide appropriate actions., • High School Diploma or equivalent., • At least 2 years of customer service experience, including high-volume call center support, • Proficiency in Microsoft Office, particularly Excel., • Strong written, verbal, and interpersonal communication skills, • Ability to work independently and remain professional under pressure., • Minimum of 1 year of college (30 credit hours). The expected salary range for this position is listed above. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. At Enlightened, we pride ourselves on offering a comprehensive and industry-competitive benefits package to our full-time employees. Our benefits include: • Medical/Dental/Vision Insurance with Health Savings Accounts (HSA), • Flexible Spending Accounts (FSA), • 401(k) Retirement Plan, • Paid Holidays, Vacation, & Sick Leave Enlightened is proud be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Description Who Are We? UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni’s tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and international e-commerce clients. What Do We Offer? At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story. Requirements Responsibilities l Assist in receiving, dispatching, inspecting, handling and stocking inbound products； l Receives returns, counts and confirms quantities, determines condition and completes paperwork; l Arranges for pick-up of shipments, contacts delivery drivers and coordinates schedules; l Communicates effectively with the other departments in the company； l Responds quickly to customer/client inquiries, resolves problems, and communicates service issues to supervisor; l Encourages safe work practices in others； l Arranges daily cycle count and follow variance; l Weekly report updates; l Other duties as assigned to the position Qualifications: l Bachelor or international equivalent; l 1 years of relevant experience preferred, no experiences is ok, everything will be trained； l Moderate computer skills, assist in report data collection. l Strong responsibility, follow supervision, good communication skills | Bilingual in Mandarin is required Benefits Benefits: 401K, Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training program, H1B Sponsorship. $18-22/hour during first three monthes, will increase after probationary period.

Job Description Title: Youth Intern Department: NJ Programs & Services Reports to: Director of Rehabilitation Cost Center 58056 Position Type: Entry Level General Purpose: Provide paid summer internships under the grant for DVRS Pre-Employment Transition Services. Program is geared for students currently enrolled in school ages 14 to 21 years of age. The Student Interns will gain work experience at an employer site for up to six weeks during summer 2021. The paid internship will be up to 20 hours per week and student will be paid bi-weekly. Each student intern must commit to participating in work readiness classes prior to internship starting and one day weekly work readiness upon start of internship. Essential Functions: • Participate in work readiness classes to determine a job match prior internship., • Participate in work readiness classes 1x per week once in internship, • Able to work for a business/community with minimal job support, • Able to travel to and from internship location in the community via public transportation or by own means of transportation(walking, bus, train etc), • Intern will participate in job sampling for the first 3 days., • Intern must be able work up to 5 hours per day (Monday – Friday), • Interns will be required to communicate any missed shift to their Skills Trainer Qualifications: • High School Student between the ages of 14 to 21., • Have an IEP, 504 plan or medical documentation, • Communication skills, • Ability to take care of daily living needs, • Ability to communicate with Skills Trainer and Job Site manager/supervisor, • Must be able to travel, • · Maintain confidentiality and security of customer records and documents., • Expected to work in the community, • Able to meet job requirements in community business, • Ability to commit to 5 days for up to 6 weeks

Job Description Job Summary: We are seeking a friendly and efficient Front Desk Receptionist/Coordinator to be the face of our virtual clinic. While our patients connect with medical professionals through telehealth technology, you will provide crucial in-person support. You will be responsible for creating a welcoming and organized environment, ensuring a seamless check-out process for patients concluding their televisits. This involves scheduling appointments, scanning all related documents, responding to patient questions, and providing excellent customer service. The ideal candidate will have effective communication and interpersonal skills, excellent attention to detail, and the ability to multitask in a fast-paced environment. Essential Duties and Responsibilities: · Patient Support: • Greet patients warmly and professionally via tele platform., • Assist patients with the check-in process, ensuring they have completed any necessary paperwork and are comfortable with the technology., • Provide technical support and troubleshooting assistance with the telemedicine platform as needed., • Schedule follow-up appointments (televisits or in-person as needed) and confirm future appointments in accordance with departmental guidelines, • Provide patients with clear and concise instructions regarding follow up appointments and necessary referrals and provider's orders., • Smartly schedules diagnostic tests in accordance with appropriate workflow system., • Communicates promptly and clearly all problems, concerns, and issues to the Office Supervisor or Director., • Answer basic patient questions and direct them to appropriate resources or staff members for further assistance., • Maintain patient confidentiality and adhere to HIPAA regulations., • Assist with other front desk tasks as needed, such no shows/missed appointments, late connections, letters., • Maintain a clean and organized reception area., • High school diploma or equivalent required., • Previous experience in a medical office setting required, particularly with patient check-out procedures., • Strong customer service and communication skills, both verbal and written., • Proficient in basic computer skills and electronic health record (EHR) systems., • Comfortable with technology and able to assist patients with basic troubleshooting of tablets or telehealth equipment., • Ability to multitask and work efficiently in a fast-paced environment., • Excellent attention to detail and organizational skills., • Knowledge of medical terminology and billing practices is a plus., • Bilingual Spanish/ English Speaking Job Type: Full-time Pay: From $18 per hour Expected hours: 37.5 - 40 per week Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Monday to Friday

Job Description • We are hiring immediately for full time and part time FOOD SERVICE WORKER/CASHIER positions., • Location: Kean University - 1000 Morris Avenue, Union, New Jersey 07083. Note: online applications accepted only., • Schedule: Full time and part time; Monday through Friday, hours may vary. More details upon interview., • Requirements: No prior experience is required. Willing to train!, • Fixed Pay Rate: $15.50 per hour. *Internal Employee Referral Bonus Available The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: At Gourmet Dining & Chartwells Higher Education, people are at the core of our business. Together we build innovative food service concepts and serve fresh, local and nutritious meals at over 270 college campuses across the country. Twice named the Fastest Growing Brand by Nation’s Restaurant News, at Gourmet Dining & Chartwells we take pride in creating opportunities for associates to grow their careers and achieve their development goals within the company. Job Summary Summary: Performs cashiering duties, including general food service work. Maintains sanitation standards in the preparation, service and dining room facilities. Essential Duties and Responsibilities: • Performs prep work such as washing, peeling, cutting and seeding fruits and vegetables. Weighs and measures designated ingredients., • Carries pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards. Distributes supplies, utensils and portable equipment., • Stores foods in designated areas in accordance with wrapping, dating, and food safety and rotation procedures., • Cleans work areas, equipment and utensils., • Ensures compliance with sanitation and safety requirements., • Uses approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control., • Serves customers in a friendly, efficient manner following outlined steps of service., • Interacts with customers and resolves customer complaints in a friendly, service-oriented manner., • Relays relevant information to supervisor., • Performs sales transactions., • Enters sales into the cash register to ensure purchases are accurately recorded., • Makes change, accepts declining balance cards and other acceptable forms of payment., • Issues receipts to customers., • Follows standard procedures for issuing cash refunds., • Responsible for all assigned change funds and cash receipts, ensuring that cash drawer is in compliance with overage/shortage standards., • Replenishes condiments, beverages and general supplies while maintaining service area cleanliness. We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Full-time and part-time positions offer: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Our Commitment to Diversity and Inclusion Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Gourmet Dining maintains a drug-free workplace. Gourmet

Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit Location Address: Department: Work Schedule: Weekday – Weekday (H:MMam – H:MMpm) What We Offer Our Team Members: • Generous Paid time-off (PTO) and paid holidays, • Medical, Dental, and Vision Insurance, • Health benefits eligible the first day of the month following your start date., • 401(k) Plan with Company Match (first of the month following 2 months of service), • Basic & Supplement Life Insurance, • Employee Assistance Program (EAP), • Short-Term Disability, • Flexible spending including Dependent Care and Commuter benefits., • Health Savings Account, • CCRM Paid Family Medical Leave (eligible after 1 year), • Supplemental Options (Critical Illness, Hospital Indemnity, Accident), • Professional Development, Job Training, and Cross Training Opportunities, • Bonus Potential, • Potential for Over-time Pay (Time and a half), • Holiday Differential Pay (Time and a half) What You Will Do: The Patient Accounts Receivable Representative is responsible for managing the organization's patient accounts receivable processes, ensuring timely and accurate collection of payments from patients and insurance providers. They handle billing inquiries, track outstanding balances, and work with clients to resolve payment discrepancies, and foster positive relationships with customers. This position reports to the RCM Supervisor. • Support inter-company patients with questions regarding insurance matters, current account status, and billing questions., • Make a record of all patient interactions and/or account task updates to ensure all staff can follow up appropriately., • Ensure patients statement balances are current, process/post insurance and patient payments received., • Coordinate billing for procedures cover by insuance (per business office policy)., • Complete appeals and send necessary documentation to facilitate payment when insurance providers provide wrong reimbursement, low reimbursement, and/or incorrect insurance denials., • High School Diploma or GED required., • 1+ year medical billing experience required., • Previous experience in reproductive medicine or Women’s health is preferred., • Prior experience with Athena preferred. CCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility’s onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job DescriptionSalary: $22 -24/hr Join Our Team -Jersey City Medical Receptionist III Position Overview The Medical Receptionist III performs all standard front desk duties with advanced independence, accuracy, and efficiency. This position is suited for an experienced and dependable medical receptionist who is comfortable navigating complex scheduling, resolving insurance issues, and supporting smooth day-to-day operations with minimal oversight. This role supports both administrative and basic clinical coordination duties, contributing directly to patient satisfaction and operational success. This role requires availability for at least one evening shift per week and rotational Saturday coverage. Vanguard offers a $2.00+ per hour shift differential for any hours worked after 6:00 p.m. on weekdays and for all weekend hours. Key Responsibilities Patient Experience & Front Desk Operations • Warmly welcome patients, families, and visitors with professionalism and consistency, maintaining a high standard of service., • Act as a reliable point of contact to facilitate smooth communication between patients, clinical staff, and providers., • Independently maintain the reception area throughout the day, ensuring it remains clean, organized, and patient-ready., • Confidently explain practice policies, procedures, and wait times to patients, helping to set clear expectations., • Accurately schedule new and return visits, considering provider preferences, appointment types, and time constraints., • Independently track and manage patient flow throughout the day; promptly notify clinical teams of any schedule changes or delays., • Take initiative to optimize daily schedules by filling last-minute cancellations, managing waitlists, and prioritizing urgent requests., • Perform comprehensive check-in procedures, including real-time insurance verification, demographic review, and ID scanning., • Identify potential insurance discrepancies or coverage issues and address or escalate proactively before the patient encounter., • Collect co-pays, outstanding balances, and reconcile daily payments accurately, maintaining proper documentation., • Respond promptly to phone inquiries, route calls accurately, and assist with patient scheduling or concerns as needed., • Monitor shared office inboxes and MS Teams messages to ensure timely communication and coordination across departments., • Obtain prior authorizations and pre-certifications for procedures, imaging, or medications, working independently under provider direction., • Maintain accurate and compliant documentation in the EMR, with strong attention to HIPAA and confidentiality standards., • Consistently safeguard patient information by logging out of systems and securing workstations when unattended., • Monitor inventory of front desk supplies and proactively replenish materials to maintain uninterrupted operations., • Identify and report safety, equipment, or facility issues promptly to the Practice Supervisor, helping ensure a safe and functional environment. Qualifications • High school diploma or equivalent required; associate degree or medical office certification preferred., • Minimum of 4 years of experience in a medical office or front desk/reception setting, preferably in a family practice or primary care environment., • Proficiency in electronic medical records (Athena experience a plus)., • Outstanding verbal and written communication skills., • Excellent customer service and interpersonal abilities., • Ability to multitask in a fast-paced, team-oriented setting., • Working knowledge of health insurance plans, co-pay collections, and HIPAA standards. Core Competencies • Compassion: Demonstrates empathy and genuine care in every interaction., • Attitude: Brings a positive, proactive, and solution-oriented mindset to work., • Respect: Treats all patients and team members with professionalism and dignity., • Excellence: Strives for accuracy, timeliness, and continuous improvement in all tasks. Physical Requirements • Must be able to sit, stand, and walk for extended periods., • May require light lifting (up to 20 lbs.) for supplies or office materials., • Must have visual and auditory acuity to operate computer systems and phones. Compensation and Benefits The anticipated base hourly rate for this position ranges from $22.00 to $24.00 per hour, depending on the role and experience level. Additionally, this position may be eligible for a discretionary annual bonus and other company-sponsored benefits. Benefits include: • 401(k) retirement savings plan with company match, • Comprehensive health insurance (medical, prescription drug, dental, and vision), • Paid time off, including vacation/personal days, holidays, and sick time, • Opportunities for ongoing training, certification, and professional development Please note that individual total compensation will be determined at the Companys sole discretion and may vary based on several factors, including but not limited to: location, skill level, years and depth of relevant experience, and education. EEOC Statement Vanguard Medical Group is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.