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Patient access specialist jobs in Sunnyside, New YorkCreate job alerts

  • Intake Specialist
    Intake Specialist
    15 hours ago
    $24–$26 hourly
    Full-time
    Bedford-Stuyvesant, Brooklyn

    Job description: The Intake Specialist/ Parent Educator serves as the first point of contact for clients, patients, or customers seeking services. This role is responsible for gathering initial information, verifying eligibility, completing documentation, and ensuring a smooth transition into the appropriate mental health services or programs. The ideal candidate is organized, empathetic, and detail-oriented, with strong communication and data entry skills. Mental Health Navigator Responsibilities: ▪ Conduct initial sales pitches to warm leads, engaging families and organizations to introduce them to our services. ▪ Manage high call volumes and provide clear, compassionate communication. ▪ Educate families on available mental health programs and services, providing clear information about treatment options, eligibility criteria, and program processes to ensure informed decision-making and improved access to appropriate care. ▪ Stay informed about each mental health program we provide, including services like one-on-one services and skill-building services, to guide families in accessing the appropriate support for their child’s needs. ▪ Enroll patients in our programs, ensuring a smooth and efficient onboarding process. ▪ Communicate effectively with both external clients (Patients, families) and internal departments (HR, coordination teams). ▪ Maintain accurate records of all intake-related activities. ▪ Taking initiative on tasks with a determination to follow up and achieve sales goals. ▪ Ability to take initiative and demonstrate responsibility in managing tasks. ▪ Navigate time-sensitive situations and multiple priorities under pressure. Ideal Qualifications: ● Strong communication skills, both verbal and written. ● Ability to multitask and stay organized in a fast-paced environment. ● Detail-oriented with a focus on accuracy in handling paperwork. ● Prior experience in customer service or administrative roles is a must. ● Empathetic and professional when interacting with families.

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  • Counselor
    Counselor
    13 days ago
    Part-time
    Manhattan, New York

    Carnegie Hill New York (CHI) – New York, NY Part-Time & Full-Time | In-Person | Flexible Schedule | Trauma-Informed Care 🏥 About Us Carnegie Hill New York (CHI) is a respected outpatient treatment provider located in Manhattan. We deliver trauma-informed, harm reduction-based care to individuals with substance use disorders. Our services include: • OTP (Opioid Treatment Program), • CDOP (Chemical Dependency Outpatient Program) We support patients recovering from opioids, alcohol, cannabis, stimulants, and other substances. At CHI, we foster dignity, compassion, and evidence-based care. We are currently hiring dedicated part-time and full-time counselors to join our collaborative, mission-driven team. 📝 Job Responsibilities • Provide in-person individual and group counseling to clients, • Facilitate therapy groups focused on relapse prevention, trauma support, coping skills, and wellness, • Complete biopsychosocial assessments and develop person-centered treatment plans, • Support both harm reduction and abstinence-based recovery goals, • Maintain documentation in the electronic health record (EHR) according to OASAS standards, • Collaborate closely with prescribers, nurses, peer specialists, and administrators, • Participate in supervision, team meetings, and ongoing professional development ✅ Qualifications • Required: Active NYS credential – CASAC-P, CASAC-T, CASAC, LMSW, LMHC, or LCSW, • Bachelor’s degree holders from accredited colleges are encouraged to apply, • CHI will assist eligible applicants in acquiring CASAC-P certification prior to or during onboarding process, • Experience or interest in treating both opioid and non-opioid substance use disorders (alcohol, cannabis, etc.), • Familiarity with harm reduction and trauma-informed care principles, • Strong interpersonal, documentation, and organizational skills, • Bilingual (Spanish/English) is a plus, • 1–2 years of relevant experience is a plus but not required; we strongly encourage all applicants to apply regardless of experience ⏰ Schedule • Part-time and full-time roles available, • Opioid Treatment Program (OTP) Clinic hours: Monday–Friday, 6:30 AM – 2:30 PM; Saturday 9 AM – 11 AM, • Chemical Dependency (CDOP) Clinic hours: Monday–Friday, 9:00 AM – 5:00 PM; Saturday – by appointment, • Flexible scheduling—morning shifts especially welcome, • All work starts in-person, face-to-face counseling, with potential for hybrid work later 📍 Location: 116 East 92nd Street, Manhattan, NY (Upper East Side) • Easily accessible via subway and public transit (near 4,5,6, and Q trains) 💲 Compensation • Competitive fee-for-service rates (based on license and experience), • Compensation details discussed during interview or by phone with CEO, • Clinical supervision and CEU support provided, • Inclusive, trauma-informed team environment, • Career development and potential transition to full-time employment 🤝 Join Our Team Carnegie Hill New York is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from individuals of all backgrounds and lived experiences.

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    Easy apply