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Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Overview: Reporting to the Site Manager, the Operations Manager manages the day-to-day operations of a single depot and establishes and maintains performance and productivity metrics and cost management processes. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. • Manages the day-to-day operations of the depot and provides daily support to supervisors in ensuring quality and budget performance., • Monitors budget and operating metrics while diagnosing and improving processes, procedures, and performance., • Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations., • Ensures thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining., • Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions., • Formulates both short-term and long-term goals and action plans in conjunction with the Site Manager and/or Director of Operations., • Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs., • Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes IWS as a good corporate citizen and valued resource., • Works with functional groups to resolve employee relations and labor relations issues. Supervisory Responsibilities The highest level of supervisory skills required in this job is the management of supervisory employees. This includes: • Direct supervision of full-time employees: 5, • Indirect supervision of full-time employees: 100 What does it take to be an Operations Manager with IWS? The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience • Education: Associate degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 2 years of relevant work experience., • Experience: 3 years of work experience (in addition to education requirement) in transportation, logistics, or solid waste operations in which coaching, routing assessments and leading employees, • Other Knowledge, Skills or Abilities Required Normal setting for this job is: office/field setting. Essential Job Summary:: Additional Information: IWS’s base pay actually offered takes into account a range of factors including, but not limited to, internal equity, the candidate’s geographic region, job-related knowledge, skills, qualifications, and other business and organizational needs. Bonus: This role is bonus eligible as part of the compensation package. Benefits: IWS employees are eligible to participate in our benefits plan. Should an employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance, retirement savings benefits, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Career opportunities We believe in providing the training and development you need to grow your career with Interstate Waste Services. Many of our Supervisors, Managers, and other leadership staff started their careers as Helpers, Drivers, or Dispatchers. IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $110,000.00/Yr.

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employees, customer and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary:: Operations Supervisor II is responsible for supervising the collections activities in one or more lines of business (commercial, residential, roll-off and container delivery pick up). The Operations Supervisor II manages drivers and helpers and works with the Operations Hauling Manager to implement tactical initiatives to drive functional excellence and budget achievement. The Supervisor ensures adherence to all accident prevention programs and leads operations to ensure compliance with all safety, environmental, operating, regulatory, accounting, ethics and other standards. Responsibilities include the execution and delivery of Safety, Customer Experience, and Efficiency while supporting a culture of employee engagement. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: Route Planning and Safety Awareness • Check in Drivers and helpers ensuring they are fit for duty, in uniform, and have proper PPE., • Understand and provide leadership to achieve and communicate about safety goals and objectives., • Analyze drivers’ routes to assess any unsafe conditions and work with the sales and dispatch team to remove unsafe conditions identified., • Partner with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards., • Oversee effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain an effective safety program., • Conduct route observations and coach drivers on safe driving and monitor progress., • Engage assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees., • Monitor telematic system for unsafe events (distracted driving, seatbelt use, speeding, etc) and coach employees on unsafe driving behaviors, • Perform route vehicle inspections – safety lane., • Respond to vehicle accidents and conduct preliminary investigations., • Survey a new stop for safe service., • Monitor/supervise DVIR pre and post trip activities by driver, • Ensure adherence to DOT regulations, environmental compliance, and municipal ordinances., • Provide service to all customers that meets or exceeds customer expectations with regard to the entire customer experience., • Understand missed pickup goals and meet or exceed expectations related to those goals., • Resolve unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders., • Interact with customers to solve and rectify any issues and improve the overall customer experience., • Communicate any changes/needs to the appropriate contact for Municipal work., • Onsite customer visits may be required periodically., • Identifies, evaluates, and develops route assignments that are cost effective and meet business objectives., • Provides detailed analysis of route performance to ensure all pickups are made and are done on a timely manner., • Understand missed pickup goals and meet or exceed expectations related to those goals., • Review weight audit activity – following a truck., • Route audit to ensure we are not picking up cancelled customers., • Work with Dispatch to manage door traffic., • Monitor employee attendance, punctuality, and performance., • Create a collaborative, communicative team environment and drive employee engagement with the Company, • Build and develop talent on the team, understand employees' career goals and provide coaching to get employees ready for advancement with the Company. Requirements and Qualifications::, • 3+ years of experience in waste management operations, • 2+ years of supervisory experience in waste management, transportation, and/or logistics services, • Experience with route optimization and efficiency improvement., • Associate’s degree or higher in Business, Logistics, or related field preferred or equivalent in work experience, • Knowledge of DOT requirements for commercial vehicles, • Strong analytical skills, • Knowledge of PowerBI preferred, • Computer skills (Microsoft Outlook and basic Excel), • Must have desire and ability to learn the company’s software applications Must possess strong written, verbal and interpersonal communication skills Bonus: This role is bonus eligible. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $90,000.00/Yr. Salary Range Maximum: USD $105,000.00/Yr.

Overview: Operations Site Manager Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary:: Job Highlights Site Manager manages the assigned scope of responsibility within a line of business and/or at specific site within a market. May be assigned single or multiple depots, building facilities, expense management, operations staff to maintain and ensure safe performance and productivity metrics and processes. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. • Manages the day-to-day operations of the depot(s), and provides daily support to Operations manager(s), supervisors in ensuring quality and budget performance., • Monitors budget and operating metrics while diagnosing and improving processes, procedures, and performance., • Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations., • Ensures thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining and that management, • Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions., • Formulates both short-term and long-term goals and action plans in conjunction with the Site Manager(s) and Director of Operations., • Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs., • Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes IWS as a good corporate citizen and valued resource. Supervisory experience: 5+ years supervisory/team management experience to include direct and indirect reports. Education and Experience • Education: Associate degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 2 years of relevant work experience., • Experience in a position involving operations, customer service, community relations, health and safety, financial, and human resources function, experience as a supervisor or manager; experience implementing safety (OSHA) programs and equipment specifications, experience preparing and managing budgets, and experience resolving labor relations issues required. Additional Information: Career opportunities We believe in providing the training and development you need to grow your career with Interstate Waste Services. Many of our Supervisors, Managers, and other leadership staff started their careers as Helpers, Drivers, or Dispatchers. IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $155,000.00/Yr.

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a landfill located in Ohio, where we also own and operate a state-of-the

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, and recently expanded our operations of transfer stations into Pennsylvania and Ohio, wher

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-ser

About Wonder Everything’s on the menu at Wonder. Except compromise. The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award-winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry—Bobby Flay, José Andrés, Marcus Samuelsson, and more. And our diners don’t have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they’d like, or order from neighborhood gems near them. Everything is made to order at our brick-and-mortar locations across the East Coast and delivered fast and free, and more locations are opening every week. The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible. About the Role As a Senior Operations Leader, you’ll be the business leader of a Wonder location overseeing a shared kitchen that serves multiple brands, channels, and delivery methods. This role goes far beyond food service. You will lead a multifunctional team, manage cross brand collaboration in a single facility, and own the local P&L like a true General Manager. Success in this role requires operational dexterity: you may be navigating staffing decisions one moment and vendor relations the next. You’ll manage both employees and nonemployees (contract partners), drive business results, and represent Wonder in the local partner ecosystem. This is a unique opportunity for an experienced leader from operations, logistics, eCommerce, hospitality, or similar domains to build, manage and grow a complex operation. Responsibilities Lead Day-to-Day Operations with Excellence • Oversee all aspects of day-to-day operations across kitchen, service, and fulfillment channels (dine-in, pickup, delivery), • Optimize labor deployment, throughput, and service execution to meet evolving business needs, • Ensure strict adherence to labor, food safety, team member safety, and compliance standards, • Monitor and manage inventory accuracy, waste reduction efforts, and product shelf life adherence, • Maintain high operational readiness by forecasting demand, resolving obstacles, and adjusting workflows in real-time, • Monitor customer feedback and operational trends to make data-informed decisions that drive service excellence, • Hire, onboard, coach, schedule, and develop a high-performing team of hourly employees and shift leaders, • Lead a blended on-site workforce of internal employees and external partners (contracted or brand-affiliated staff), • Create a collaborative, on-brand environment where Wonder and third-party teams operate seamlessly under one roof, • Address performance issues respectfully and quickly using coaching and performance tools, • Take full ownership of the location’s P&L and use data to influence labor efficiency, food costs, and operational margin, • Establish and track KPIs related to guest experience, order accuracy, throughput, and financial performance, • Partner cross-functionally (with finance, culinary, procurement, logistics, etc.) to identify cost-saving and revenue-driving opportunities, • Own and drive company talent pipelines with a strong focus on succession building and readiness, • Select, develop, and deploy certified trainers to support new store openings and maintain consistent onboarding of new hires, • Actively mentor and coach managers-in-training, preparing them for potential transfers or leadership roles at other locations, • Serve as a hands-on role model leader, modeling company values and reinforcing performance standards that promote personal and professional growth, • Anticipate future business needs and strategically align staffing, scheduling, and development efforts to ensure the organization is prepared for growth, • Serve as the on-site point of contact for brand partners, vendors, and contracted operators, • Nurture relationships with local stakeholders to foster trust, partnership, and operational consistency, • Ensure that each brand operating in the kitchen adheres to Wonder’s service and food quality standards to deliver a flawless customer experience, • A business operator with at least 3 years of experience leading high-volume, complex operations in sectors like logistics, field-based retail, hospitality, food, or eCommerce, • Experience in fast-growing, operationally complex environments such as high-growth startups, multi-unit retail, or on-demand services, • Proven leadership background and track record of progressive growth and advancement, • Demonstrated success in full P&L ownership, KPI management, and driving operational results, • A proactive problem solver who thrives in fast-paced, ambiguous environments, • Comfortable managing hybrid workforces across employees and contracted vendors/partners, • Known for cross-functional fluency—able to influence and collaborate across finance, HR, logistics, culinary, and partner organizations, • Obsessed with customer service, quality, accountability, and results Requirements • Must be 21 years old and legally authorized to work in the US, • Must be able to lift up to 50 pounds and stand for extended periods, • Must have open availability, including nights and weekends Role Details • Salary Range: $95000 per year - $109500 per year, • Location: Commack, New York Benefits • Medical, Dental, and Vision Insurance, • 100% employer-paid Life Insurance, • 401(k) Retirement Plan, • Employer match for Health Savings Account (HSA), • Learning and Development opportunities to advance your career, • Employee Stock #WonderAC1 An AEDT (Automated Employment Decision Tool) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits: • The candidate’s ability to perform the tasks in the available job role., • The candidate's self-rated skill proficiency. A final note At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary:: Operations Supervisor is responsible for supervising the collections activities in one or more lines of business (commercial, residential, roll-off and container delivery pick up). The Operations Supervisor oversees drivers, helpers, and other members of the management team and works with the Operations Site Manager to implement tactical initiatives to drive functional excellence and budget achievement. The Supervisor ensures adherence to all accident prevention programs and leads operations to ensure compliance with all safety, environmental, operating, regulatory, accounting, ethics and other standards. Responsibilities include the execution and delivery of Safety, Customer Experience, and Efficiency while supporting a culture of employee engagement. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: • Lead drivers to exceed productivity goals and expectations for all routes., • Create, modify, and improve routes to maximize density and improve efficiency., • Reduce route hours to the extent possible with techniques such as service conversions and container upsizing., • Understand and provide leadership to achieve and communicate about safety goals and objectives., • Work to remove unsafe conditions or situations from drivers’ routes., • Work with the sales team to identify and eliminate any unsafe conditions on new or existing customers, seeking service alternatives where appropriate., • Partner with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards., • Oversee effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain an effective safety program., • Engage assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees., • Observes drivers on the road and corrects safety problems on the scene while documenting violations., • Documents and maintains records required by regulatory agencies such as the Department of Transportation (DOT), • Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate., • Perform route vehicle inspections., • Conducts on-the-scene incident/accident investigation; assists drivers in preparing accident reports, and safety violations documents., • Conduct daily shift safety briefings at company depots., • The Driver position may be required to lift up to 50 pounds,, • Must be able to work outdoors in all kinds of weather., • Drivers must be able to physically mount and dismount the truck throughout the duration of the workday Requirements and Qualifications:: • Must have a valid drivers license., • 3+ years of experience in transportation supervision or similar lead role., • Proficient knowledge and understanding of DOT rules and regulations., • Extensive knowledge of New York City roads and highways for route planning and support., • Current Driver’s License and no disqualifying violations on MVR., • Must be able to read, write, and speak English fluently., • Intermediate Word and Excel skills for correspondence and reporting duties., • Intermediate MS Outlook skills for regular daily communication with coworkers and departments, • Intermediate verbal and written communication skills., • Willingness to be flexible with schedule start and end times., • Be open and honest with team and manager on all levels. Bonus: This role is bonus eligible as part of the compensation package. Benefits: IWS employees are eligible to participate in our benefits plan. Should an employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance, retirement savings benefits, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training Salary Range Minimum: USD $75,000.00/Yr. Salary Range Maximum: USD $95,000.00/Yr.

Are you a skilled Diesel Mechanic looking for your next opportunity? Join our team at.Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-ser

Overview: Operations Site Manager Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary:: Job Highlights The Operation Site Manager reports to the Director of Post Collection , manages the assigned scope of responsibility within a line of business and/or at specific site within a market. May be assigned single or multiple depots, building facilities, expense management, operations staff to maintain and ensure safe performance and productivity metrics and processes. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. • Manages the day-to-day operations of the depot(s), and provides daily support to Operations manager(s), supervisors in hauling, routing, labor planning, productivity tracking, and disposal activities., • Supervise, train, and evaluate site personnel, including drivers, helpers, ops supervisors and dispatchers., • Develop and implement operational procedures to maximize efficiency and minimize costs., • Responsible for the safety and DOT compliance of personnel reporting to that location. This includes compliance with OSHA and DOT., • Manages along with Safety department incident review calls/meetings to determine root causes and corrective actions are completed for all injuries and incidents (motor vehicle, property damage and environmental spills)., • Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions adhering to CBA where applicable, • Communicates with Customer Service and Sales as needed., • Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs., • Responsible for conducting monthly safety meetings/ training sessions. Participates in monthly safety meetings., • Promote a “safety before schedule” mindset throughout operation., • Performs site inspections and addresses facility issues timely., • Ensures quarterly random drug screens are performed., • Performs fleet inspections (Fleet Walk), • Responsible for Route Optimization, • Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes IWS as a good corporate citizen and valued resource., • (duplicitous) Prepare regular reports on site performance, safety, incidents, and compliance status. Requirements and Qualifications::, • Minimum of 5 years of work experience (in addition to education requirement) in transportation, logistics, or solid waste operations in which coaching, routing assessments and leading employees, • Associate’s degree (accredited) or in lieu of degree, high school diploma or GED (accredited) and 2 years of relevant work experience, • 3 + years of supervisory experience, • Effectively handle employee grievances and conduct investigations, • Prior experience in environmental services a plus, • Experience with fleet management and heavy equipment operations., • Experience overseeing business plans, developing and tracking budgets, • Demonstrated ability to use a data-driven approach to decision making, • Leadership capabilities working across a matrix organization, • Experience implementing safety (OSHA) programs and equipment specifications, • Proven ability to work efficiently with minimal direct supervision, • Demonstrated ability to motivate others to achieve results, • Proven experience meeting business commitments, driving change and implementing process improvements, • Excellent interpersonal and customer service skills, • Strong organizational skills and attention to detail, • Time management skills with a proven ability to meet deadlines, • Analytical and critical thinking skills, • Proficient with Microsoft Office suite or related software, • Must be able to work outdoors in all kinds of weather., • Proven experience in managing labor relations in a unionized environment, • Excellent computer skills with the ability to handle multiple programs and systems., • Must be able to communicate effectively and professionally via e-mail, telephone and 2-way devices, • Must have desire and ability to learn the company’s software applications (samsara, tower, routeware, Power BI, SharePoint, etc.) Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $130,000.00/Yr. Salary Range Maximum: USD $165,000.00/Yr.

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary:: IWS is looking for an experienced Customer Service CALL CENTER Representative for their Danbury location. Bi-Lingual Portuguese speaking is a huge plus!!!. PLEASE HAVE CALL CENTER or RECEPTIONIST EXPERIENCE with taking a high-volume amount of incoming phone calls from customers, and be computer savvy with intermediate Excel, Microsoft, and other applications experience. Also, again Spanish speaking is highly preferred. Monday thru Friday, 8:30AM - 5:00PM. $22.00 per hour. The position of Customer Service Representative is an opportunity for the right individual to join a growing customer service team. Reporting to the Customer Service Supervisor, the purpose of this position is to be the primary point of contact for existing and potential customers, as well as the liaison between other departments, including billing, operations, and sales. The right candidate will blend a sense of ownership with strong communication skills and a desire to deliver an exceptional customer experience. The position is based on a 40-hour work week. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: • Receive and process incoming calls and emails from customers, • Collaborate with the billing, sales, and operations teams to deliver on customer expectations, • Identify and resolve customer service issues in a timely manner, including missed pick-ups and service-related issues, • Provide service and pricing recommendations to new and existing customers, • Manage difficult customer situations and respond promptly to service requests to meet customer commitments, • Work quickly and efficiently in a fast-paced environment in order to process customer requests, • Process orders in an accurate and timely manner, and demonstrate excellent follow through on assignments and inquiries, • Able to deal with frequent changes in the work environment throughout company expansion, • Additional duties as assigned Requirements and Qualifications::, • 1+ years of professional business experience, • College degree a plus, • Strong technical/computer skills, including MS, • Office products (Excel, Word, Outlook), • Excellent verbal and written communication skills, • Strong customer focus; ability to provide superior customer service to internal and external customers, • Ability to work comfortably and professionally in a dynamic and collaborative environment, • Strong organizational and time management skills, ability to prioritize multiple assignments and meet all deadlines with minimal supervision and strong attention to detail, • Ability to work a flexible schedule, including overtime, Saturdays, to meet business and workgroup needs Bonus: This role is not bonus eligible. Benefits: IWS employees are eligible to participate in our benefits plan. Should an employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance, retirement savings benefits, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary Range Minimum: USD $22.00/Hr. Salary Range Maximum: USD $22.00/Hr.

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employees, customers and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: • Maintain compliance tracking of training and medical information for all field employees (approximately 1,000- 1,500 employees), • Process all training certificates and sign in sheets to ensure it is properly tracked in the training matrix and employee electronic folders., • Organize printed training documentation across multiple locations within a streamlined, digital database, • Create and manage training cards/documentation as needed for work in NYC., • Support reporting of training documentation to regulatory agencies, • Develop a positive working relationship with both internal and external customers., • Administrative duties including filing, typing, mailing, phone communication, etc., • Performance of other duties and responsibilities as required by management. Requirements and Qualifications::, • High School Diploma/ GED, • Strong analytical and organizational skills with the ability to adapt to a fast-paced work environment., • Excellent in-person and digital communication skills, • Proficient in Microsoft Office (Outlook, Word, Excel, PPT) Bonus: This role not bonus eligible. Benefits: IWS employees are eligible to participate in our benefits plan. Should an employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance, retirement savings benefits, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $21.63/Hr. Salary Range Maximum: USD $28.84/Hr.